Top 20 companies that use NOC

2. Windstream

How Windstream uses NOC:

• Manage new projects within the Data NOC.
• Work with I&R and NOC to resolve trouble tickets.

Most common skills for Windstream:

• Ethernet
• Service Calls
• Customer Service
• Provisioning
• Trouble Tickets
• Inbound Calls

3. Intel

Most common skills for Intel:

• Linux
• Perl
• Debugging
• Windows
• RTL
• Python

4. AT&T

How AT&T uses NOC:

• Worked with the company's NOC and outside techs to resolve network or equipment problems based on analysis and experience.
• Participated in the national 'NOC of the Future' initiative.
• Work with NOC tester, field technician, and customer to resolve maintenance and provision tickets.

Most common skills for AT&T:

• Customer Service
• Customer Satisfaction
• Unix
• Project Management
• Customer Issues
• Customer Complaints

5. Crown Castle International

Most common skills for Crown Castle International:

• Real Estate
• Customer Service
• CAD
• PIM
• Regulatory Compliance
• Construction Drawings

6. Evolent Health

Most common skills for Evolent Health:

• Maven
• Patient Education
• SQL Server
• VBA
• Extract Data
• Visio

7. Leidos

How Leidos uses NOC:

• Create and maintain NOC dayshift, on and off-site shift and DNST coverage schedules ensuring minimal staff requirements are met.

Most common skills for Leidos:

• Cell-Based Assays
• DOD
• Project Management
• RF
• Subject Matter Experts
• SharePoint

8. CACI International

How CACI International uses NOC:

• Worked with the NOC in providing support to new equipment and services.

Most common skills for CACI International:

• DOD
• Quality Standards
• SharePoint
• National Security
• Logistics
• Windows

9. Peraton

10. L3Harris

How L3Harris uses NOC:

• Directed and monitored NOC and Data Center based projects valued between $3 and 6 M from initiation to delivery.

Most common skills for L3Harris:

• DOD
• Test Equipment
• Technical Support
• ISO
• Business Development
• Troubleshoot

11. Vencore

Most common skills for Vencore:

• Management System
• Database
• Visualization
• Software Development
• Performance Management
• Parts Inventory

12. TEKsystems

How TEKsystems uses NOC:

• Trained NOC operators how to configure multi-user Lotus Notes configuration.

Most common skills for TEKsystems:

• SharePoint
• VoIP
• Troubleshoot
• Infrastructure
• Technical Support
• PC

13. Shentel

Most common skills for Shentel:

• Indirect Tax
• Customer Service
• Inventory Control
• PBX
• T1
• Customer Accounts

14. QuTech

Most common skills for QuTech:

• Security Industry
• Customer Service
• OS
• Strategic Sourcing
• Security Measures
• Direct Reports

15. General Dynamics

How General Dynamics uses NOC:

• Assure the specific roles of the NOC are clearly defined to support executive strategy and growth.
• Advise Senior NOC management of any current or ongoing issues pertaining to the Verizon Wireless Cell Tower Backhaul.

Most common skills for General Dynamics:

• DOD
• Technical Support
• RF
• Linux
• SharePoint
• Management System

16. Networking For Future

Most common skills for Networking For Future:

• Firewall
• Test Cases
• Incident Management
• Governance

17. Nes Holdings

Most common skills for Nes Holdings:

• IRS
• Cable Management
• Cost Analysis
• Regulatory Compliance
• DOD
• Business Process

18. United

Most common skills for United:

• Customer Service
• Direct Reports
• Flight Operations
• FAA
• Customer Issues
• Customer Complaints

19. Pavlov Media

Most common skills for Pavlov Media:

• ROI
• Troubleshoot
• Training Sessions
• Switches
• Construction Projects
• RMA

20. Arch Capital Group

Most common skills for Arch Capital Group:

• Business Analysts
• Windows
• SAN
• Web Application
• TPA
• OS