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11 jobs that use Non-Emergency Calls the most

Jobs that use non-emergency calls the most include medical dispatcher, police radio dispatcher, and fire fighter.

What jobs use Non-Emergency Calls the most?

1. Medical Dispatcher

How medical dispatcher uses Non-Emergency Calls:

  • Manage customer service satisfaction by providing update eta and location of drivers.
  • Coordinate ambulances and helicopters to and from the hospital.
  • Dispatch multiple ambulances all throughout Houston and its surrounding areas.

Most common skills for medical dispatcher:

  • Data Entry
  • CAD
  • Patients
  • EMD
  • Non-Emergency Calls
  • BLS

2. Police Radio Dispatcher

How police radio dispatcher uses Non-Emergency Calls:

  • Require to process emergency and non-emergency calls while listening, communicating, and speaking effectively with units on patrol.
  • Certify by APCO as a nationally recognize emergency dispatcher.

Most common skills for police radio dispatcher:

  • Computer Aided Dispatch
  • CAD
  • Police Radio
  • Public Safety
  • Non-Emergency Calls
  • Police Assistance

3. Fire Fighter

How fire fighter uses Non-Emergency Calls:

  • Lead infantry teams in combat operations, providing tactical and technical guidance to subordinates and professional support to superiors.
  • Administer medical care to injure people, providing CPR, first aid, as well as other emergency responses.
  • Task with testing SCBA, centrifugal pump systems, foam induction systems, structural gear inspections and HAZMAT equipment.

Most common skills for fire fighter:

  • CPR
  • Public Safety
  • Non-Emergency Calls
  • Fire Prevention
  • Fire Suppression
  • Hazmat

4. Telecommunicator Supervisor

How telecommunicator supervisor uses Non-Emergency Calls:

  • Gain practical experience managing UHF, satellite, and troposcatter transmission system.
  • Schedule and manage upgrades to telephone switches; ACD call routing, and network upgrades as needed without impacting business operations.
  • Manage the telecommunication training program, and make additions/changes/modifications as required while providing training to all communication staff.

Most common skills for telecommunicator supervisor:

  • Telecommunication
  • PBX
  • Non-Emergency Calls
  • VoIP
  • LAN
  • Communications Equipment

5. Training Officer

How training officer uses Non-Emergency Calls:

  • Lead CPR instruction and renewal of CPR certifications to facilities, nurses, and staff in the surrounding area.
  • Manage the command ammunition training program to include forecasting, allocating and resource munitions.
  • Manage the unit ammunition account, expenditure and reporting requirements according to the appropriate regulation.

Most common skills for training officer:

  • Training Programs
  • Law Enforcement
  • Non-Emergency Calls
  • Logistics
  • CPR
  • EMS

6. Lead Dispatch

How lead dispatch uses Non-Emergency Calls:

  • Manage dot hrs for drivers as far as what tasks can be done in a certain amount of time.
  • Maintain scheduling and performance data when there MDT (mobile data terminal) which is there GPS goes down.
  • Monitor mileage through GPS tracking software, maintain records and schedule all necessary fleet repairs base on usage and necessity.

Most common skills for lead dispatch:

  • Data Entry
  • Logistics
  • Payroll
  • Computer System
  • Non-Emergency Calls
  • Computer Aided Dispatch

7. Telecommunication Operator

How telecommunication operator uses Non-Emergency Calls:

  • Manage patients calls effectively and efficiently in a complex, fast-pace and challenging call center environment.
  • Report real-time facts and statistics to immediate patrol supervisors throughout the shift.
  • Answer inbound calls from citizens in need of police, fire, ems.

Most common skills for telecommunication operator:

  • Patients
  • Customer Service
  • Emergency Situations
  • Telephone Calls
  • Non-Emergency Calls
  • Telecommunication

8. Dispatcher Supervisor

How dispatcher supervisor uses Non-Emergency Calls:

  • Manage dot hrs for drivers as far as what tasks can be done in a certain amount of time.
  • Handle inbound customer inquiries for HVAC services (emergency & non-emergency).
  • Learned and apply FRA regulatory standards.

Most common skills for dispatcher supervisor:

  • DOT
  • Payroll
  • Non-Emergency Calls
  • GPS
  • Computer System
  • EMS

9. Dispatcher

How dispatcher uses Non-Emergency Calls:

  • Manage accounts payable (A/P) and accounts receivable (A/R) using QuickBooks.
  • Manage dot hrs for drivers as far as what tasks can be done in a certain amount of time.
  • Manage customer service satisfaction by providing update eta and location of drivers.

Most common skills for dispatcher:

  • Customer Service
  • Data Entry
  • Computer Aided Dispatch
  • Non-Emergency Calls
  • Emergency Situations
  • EMS

10. Patrolman

How patrolman uses Non-Emergency Calls:

  • Apprehend violators and log evidence, complete require USAF and DoD forms, and accomplish report.
  • Protect community through regular patrol procedures, follow standards and protocol to ensure public safety and control hostile situations.
  • Investigate suspicious situations, safety hazards, and unusual or illegal activity in patrol area promote good community relations.

Most common skills for patrolman:

  • Patrol
  • Law Enforcement
  • Public Safety
  • Non-Emergency Calls
  • Crime Scenes
  • Traffic Control

11. Dispatch/Office Assistant

How dispatch/office assistant uses Non-Emergency Calls:

  • Manage company vehicles through a GPS tracking system and assign jobs to the service techs.
  • Manage billing accounts for large insurance companies such as Allstate, Geico, and AAA.
  • Manage company inventory and complete payroll daily for the service department.

Most common skills for dispatch/office assistant:

  • Data Entry
  • Customer Service
  • Schedule Appointments
  • Payroll
  • Non-Emergency Calls
  • Computer System

Other skills