What is Patient Accounts?
Patient accounts are a part of a hospital information system that is used for storing financial data, keeping a record of healthcare costs, and providing information regarding patient billing. It deals with the financial aspects of the healthcare setting.
How is Patient Accounts used?
Zippia reviewed thousands of resumes to understand how patient accounts is used in different jobs. Explore the list of common job responsibilities related to patient accounts below:
- Identified and resolved credits posted to patient accounts and corrects overpayment.
- Reviewed accounts aging and performing collection procedures according to company policy, shared aspects of collection with the patient account representative.
- Monitored patient accounts daily, to ensure that accurate documentation is submitted and updated to implement HIPAA and quality regulations.
- Performed insurance / billing clerical duties, including review and verification of patient account information against insurance program specifications.
- Trained and managed front desk receptionist in collecting payments on patient accounts and achieved significant improvements in their productivity.
- Prepared second level Medicare claim appeals for patient accounts that required additional documentation needed for payment processing.
Are Patient Accounts skills in demand?
Yes, patient accounts skills are in demand today. Currently, 4,867 job openings list patient accounts skills as a requirement. The job descriptions that most frequently include patient accounts skills are account adjuster, posting clerk, and correspondence representative.
How hard is it to learn Patient Accounts?
Based on the average complexity level of the jobs that use patient accounts the most: account adjuster, posting clerk, and correspondence representative. The complexity level of these jobs is basic.
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What jobs can you get with Patient Accounts skills?
You can get a job as a account adjuster, posting clerk, and correspondence representative with patient accounts skills. After analyzing resumes and job postings, we identified these as the most common job titles for candidates with patient accounts skills.
Account Adjuster
- Customer Service
- Patient Accounts
- Delinquent Accounts
- Payment Arrangements
- Inbound Calls
- Credit Reports
Posting Clerk
- Data Entry
- Patients
- Patient Accounts
- Medicaid
- Computer System
- Credit Card Payments
Correspondence Representative
- Data Entry
- Outbound Calls
- Patient Accounts
- Email Inquiries
- HIPAA
- Inbound Calls
Patient Account Coordinator
Job description:
A patient account coordinator ensures that the medical records of a patient are consolidated and updated with necessary and accurate information for ease of access by medical staff and other departments within a medical facility. You will capture and record patient information for easy access, handle patient billing and related inquiries, and help patients fill out the required paperwork. Patient account coordinators schedule and follow up patient appointments, set up and manage patient accounts and information therein, and coordinate and follow up on insurance benefits.
- Patients
- Patient Accounts
- Credit Balances
- Appeals
- Medical Billing
- Data Entry
Business-Business-Account Representative
Job description:
A business-business-account representative is primarily in charge of handling client accounts in an organization, building positive client relationships in the process. In most companies, they aim to close sales and reach sales targets. To make this possible, they often reach out to clients through calls or correspondence, arrange appointments, offer products and services, discuss specifications, arrange payment plans, and negotiate contract terms. They also conduct market research to find new client opportunities, generate leads, and handle complaints and issues, solving them swiftly and efficiently to secure client satisfaction.
- Patient Accounts
- Appeals
- Inbound Calls
- Customer Service
- CPT
- Insurance Carriers
Patient Account Manager
Job description:
A patient account manager is responsible for supervising patient accounts, processing claims and payments, and resolving insurance discrepancies. Patient account managers coordinate with insurance companies to verify claims records and update patients' information in the database. They also handle the budget for the department and join the senior management in strategizing techniques to improve account operations and processes. A patient account manager must have excellent organizational and leadership skills, especially in managing disputes and assisting the patient account representatives with their inquiries and concerns.
- Patients
- Customer Service
- Patient Accounts
- Revenue Cycle
- Patient Care
- Patient Registration
Dental Receptionist
Job description:
A dental receptionist is responsible for performing administrative and clerical duties to support dental office operations and ensure that the patients receive the highest quality care services. Dental receptionists manage and schedule the patients' appointments, determine the availability of the dentist, process dental reports and service payments, and ensure the adequacy of dental inventories. They also organize the database system by updating patients' information, sending referrals to medical specialists, pulling-up patient charts, and responding to the patients' dental inquiries and concerns.
- Patients
- Customer Service
- Phone Calls
- Patient Accounts
- Front Desk
- HMO
Insurance Follow Up Representative
Job description:
Insurance Follow Up Representatives are responsible for processing and bringing claim resolution to outstanding medical insurance accounts for a healthcare organization. Their duties include managing status account updates, assessing the course of action for accounts, conducting outbound calls, handling incoming calls, and processing correspondences with relevant parties involved. They also perform reconciliation, issue escalation to team leaders, and ensure compliance with company policies and regulations.
- Patients
- Customer Service
- Medical Billing
- Patient Accounts
- Phone Calls
- Appeals
Supervisor-Patient Accounts
Job description:
Supervisor Patient Account does keep the record of credit collection, supervises the insurance in the accounting office. He/she schedules work assignments and distributes work to the employees who work under him/her. Keeping the deadline in mind is also the work of the Supervisor Patient Account.
- Patients
- Patient Care
- Patient Accounts
- HIPAA
- Home Health
- Patient Flow
Business Services Supervisor
- Payroll
- Direct Supervision
- Customer Satisfaction
- Patient Accounts
- Process Improvement
- Revenue Cycle
Bill Poster
- Patients
- Medical Billing
- Data Entry
- Patient Accounts
- Patient Payments
- Insurance Payments
Account Support Representative
Job description:
An account support representative is the primary contact person handling a customer's account. This person's responsibility is to cater to the account owner's inquiries, answer all questions, troubleshoot minor problems when capable of resolving them, and escalate severe issues to supervisors for immediate action. The account support representative needs to have good communication skills and keen listening abilities. It is imperative for an account support representative to understand the client's needs and to provide them the support they require to establish trust and confidence.
- Customer Service
- Account Support
- PowerPoint
- Patient Accounts
- Data Entry
- Customer Support
Finance Manager Assistant
- Payroll
- Financial Assistance
- Patient Accounts
- General Ledger
- Financial Products
- Financial Management
Account Representative
Job description:
Account representatives are employees who manage client accounts and act as the main contact of the clients they are handling. They maintain existing accounts by updating client details regularly. They also check up on clients to see if they are still satisfied with the products or services of the company. They also create new accounts by welcoming new clients and assisting them in their needs. Account representatives manage client inquiries and process client requests. They also address complaints and ensure that any challenges are mitigated and that clients remain with the company.
- Customer Service
- Patients
- Patient Accounts
- Data Entry
- Medicaid
- Customer Satisfaction
Claims Resolution Specialist
Job description:
Claims resolution specialists are in charge of outstanding claims follow-ups, submitting appeals, and corresponding to work claims. To be good at this job, they find different techniques to resolve outstanding patient claims. When performing their duties, these specialists make sure that they work with professionalism and high detail quality. They should be comfortable with navigating computerized claims and various platforms while assisting their clients over the phone. These types of specialists also always maintain the confidentiality of their members' data.
- Patients
- Medical Terminology
- Insurance Claims
- Patient Accounts
- Medicaid
- CPT
Medical Insurance Coder
- Patients
- Insurance Verification
- Medicaid
- Patient Accounts
- Customer Service
- Medical Insurance Claims
Medical Collections Specialist
Job description:
Medical collections specialists are responsible for the collection of insurance claims. The responsibilities of this position include locating debtors, contacting debtors to address the overdue payments, keeping records of debts, collecting updated information on client accounts and payments, processing payments, and reviewing records to ensure they are accurate. They also conduct follow ups for insurance reimbursement, repossess claims, draft appeals, and resolve unpaid claims.
- Patients
- Healthcare
- Medical Collections
- Medicaid
- Patient Accounts
- Appeals
Patient Finance Representative
Job description:
A patient finance representative's job is to handle the payment accounts of patients in a medical facility. These responsibilities include calculating accruing bills, processing patient claims, billing and collecting payments, resolving payment terms and issues arising, and tracking delinquent accounts. You will have to sit down with patients and their families to explain bills and invoices, process payments, set up payment plans, liaise with insurance companies for payment of covered treatments, and contact physicians for documents regarding treatment approvals.
- Patients
- Customer Service
- Medical Terminology
- HIPAA
- Patient Accounts
- Data Entry
Bill Collector
Job description:
A bill collector is responsible for reaching out to the customers to collect overdue payments, negotiate repayment plans, and update account information upon settling of payments. Bill collectors monitor the contact details of the customer, utilizing locator tools and software as required by the organization, and review contract terms to decide on credit advice or escalate the issue to a higher tier. A bill collector must have excellent communication and customer service skills, especially in explaining the customer's case and perform debt collection duties efficiently.
- Patients
- Customer Service
- Medicaid
- Medical Billing
- Patient Accounts
- Appeals
How much can you earn with Patient Accounts skills?
You can earn up to $40,969 a year with patient accounts skills if you become a account adjuster, the highest-paying job that requires patient accounts skills. Posting clerks can earn the second-highest salary among jobs that use Python, $37,587 a year.
| Job title | Average salary | Hourly rate |
|---|---|---|
| Account Adjuster | $40,969 | $20 |
| Posting Clerk | $37,587 | $18 |
| Correspondence Representative | $36,299 | $17 |
| Patient Account Coordinator | $35,695 | $17 |
| Business-Business-Account Representative | $51,117 | $25 |
Companies using Patient Accounts in 2025
The top companies that look for employees with patient accounts skills are The Joint Chiropractic, Grifols, and HCA Healthcare. In the millions of job postings we reviewed, these companies mention patient accounts skills most frequently.
| Rank | Company | % of all skills | Job openings |
|---|---|---|---|
| 1 | The Joint Chiropractic | 23% | 1,030 |
| 2 | Grifols | 19% | 701 |
| 3 | HCA Healthcare | 12% | 25,819 |
| 4 | Biomat Usa, Inc. | 12% | 87 |
| 5 | Robert Half | 3% | 7,775 |
Departments using Patient Accounts
The departments that use patient accounts the most are healthcare, accounting, and sales.
| Department | Average salary |
|---|---|
| Healthcare | $62,560 |
| Accounting | $51,553 |
| Sales | $44,900 |
| Administrative | $35,409 |