What is Patient Service?
Patient service also called patient care service are those activities carried out by the staff for or on behalf of a patient to provide the care that allows timely access to their needed services following the best practices. Examples include services like development and maintenance of patients records, admission to service, assignment of personnel, involvement in the patient's care, etc.
How is Patient Service used?
Zippia reviewed thousands of resumes to understand how patient service is used in different jobs. Explore the list of common job responsibilities related to patient service below:
- Deputized for the Patient Services Manager performing all duties and responsibilities required including management level meetings and supervising staff.
- Monitored activities of patient service representatives and certified medical assistants ensuring compliance/HIPAA standards were followed.
- Reorganized Patient Services Committee with recruited representation from medical staff at major hospitals and clinics.
- Budget responsibilities include capital equipment and operations budget for clinical and patient services programs.
- Manage Financial Service Representatives and Patient Service Representative at main facility and satellite facility.
- Performed evaluations, recommended promotions and performed disciplinary actions on patient services staff.
Are Patient Service skills in demand?
Yes, patient service skills are in demand today. Currently, 11,415 job openings list patient service skills as a requirement. The job descriptions that most frequently include patient service skills are patient services manager, patient service specialist, and patient service representative.
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What jobs can you get with Patient Service skills?
You can get a job as a patient services manager, patient service specialist, and patient service representative with patient service skills. After analyzing resumes and job postings, we identified these as the most common job titles for candidates with patient service skills.
Patient Services Manager
Job description:
A patient services manager is responsible for providing high-quality medical services for the patients, implementing standard protocols and strict regulations to ensure the safety and security of the medical facility. Patient services managers monitor the adequacy of medical tools and materials, as well as inspecting the conditional efficiency of equipment and machinery. They also assist other medical professionals in performing procedures and administering medications for the patients. A patient services manager handles the departmental budget, allocating enough resources to support medical operations and functions.
- Patients
- Patient Care
- Patient Service
- Customer Service
- Tray Line
- Food Service
Patient Service Specialist
Job description:
A patient service representative serves as a patient's primary point of contact in a hospital or clinic, ensuring accuracy and customer satisfaction. They are mainly responsible for gathering a patient's information and medical history, verifying insurance forms, managing accounts, and processing payments, arranging appointments, and even performing reminder calls and correspondence. There are also instances when a patient service representative must discuss situations to patients and their families, and even alert the doctors when a patient displays strange or unlikely behavior.
- Patients
- Patient Service
- Physical Therapy
- Rehabilitation
- Patient Appointments
- Front Desk
Patient Service Representative
Job description:
A Patient Service Representative is responsible for coordinating with patients, ensuring accuracy and satisfaction at all times. The duties of a Patient Service Representative revolves around greeting and responding to patients, offering assistance in documentation, gathering and maintaining their personal information, and even communicating with the family or guardian. They also have to collect payments and process insurance details, obtain medical history, and even keep the patients updated in various aspects. Aside from this, it is crucial for a Representative coordinate with supervisors or personnel in-charge at all times.
- Patients
- Customer Service
- Excellent Interpersonal
- Check-In
- Patient Service
- Excellent Organizational
Patient Service Associate
Job description:
A patient service associate is responsible for providing high-quality care services to the patients, ensuring their satisfaction by assisting their medical needs and concerns. Patient service associates perform administrative duties, such as helping patients to fill-out forms, updating patients' information on the database, processing payments for medical procedures, storing patients' medical files, and monitoring the adequacy of medical tools and supplies. They may also conduct basic medical operations under the supervision of a physician or a health professional, adhering to strict protocols and regulations at all times to avoid hazards and health risks.
- Patients
- Customer Service
- Medical Terminology
- Patient Care
- Patient Service
- HIPAA
How much can you earn with Patient Service skills?
You can earn up to $69,729 a year with patient service skills if you become a patient services manager, the highest-paying job that requires patient service skills. Patient service specialists can earn the second-highest salary among jobs that use Python, $33,563 a year.
| Job title | Average salary | Hourly rate |
|---|---|---|
| Patient Services Manager | $69,729 | $34 |
| Patient Service Specialist | $33,563 | $16 |
| Patient Service Representative | $32,476 | $16 |
| Patient Service Associate | $31,992 | $15 |
| Senior Patient Service Representative | $35,969 | $17 |
Companies using Patient Service in 2026
The top companies that look for employees with patient service skills are Compass Group USA, Grifols, and Wellstar Health System. In the millions of job postings we reviewed, these companies mention patient service skills most frequently.
| Rank | Company | % of all skills | Job openings |
|---|---|---|---|
| 1 | Compass Group USA | 12% | 24,890 |
| 2 | Grifols | 12% | 693 |
| 3 | Wellstar Health System | 10% | 346 |
| 4 | Takeda Pharmaceuticals U.S.A., Inc. | 10% | 1,643 |
| 5 | Biomat Usa, Inc. | 8% | 72 |
Departments using Patient Service
| Department | Average salary |
|---|---|
| Customer Service | $35,590 |