The top 9 Patients courses you need to take

1. Patient Safety

Preventable patient harms, including medical errors and healthcare-associated complications, are a global public health threat. Moreover, patients frequently do not receive treatments and interventions known to improve their outcomes. These shortcomings typically result not from individual clinicians’ mistakes, but from systemic problems -- communication breakdowns, poor teamwork, and poorly designed care processes, to name a few.\n\nThe Patient Safety & Quality Leadership Specialization covers the concepts and methodologies used in process improvement within healthcare. Successful participants will develop a system’s view of safety and quality challenges and will learn strategies for improving culture, enhancing teamwork, managing change and measuring success. They will also lead all aspects of a patient safety and/or quality improvement project, applying the methods described over the seven courses in the specialization...

2. Introduction to Orthodontics. Patient Examination.

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This course will take you from zero to hero of the following orthodontic topics: Definitions and divisions of orthodontics, classifications of malocclusions, growth and development in the craniofacial region and detailed steps for orthodontic patient examination. Here are the main headlines that this course covers: Introduction to orthodontics. Definitions and divisions1. Andrews six keys of normal occlusion. Positions of the mandible. Equilibrium theory2. Classification of malocclusion3. Prevalence of malocclusion. Aetiology of malocclusion5. Benefits and risks of orthodontic treatmentGrowth and development of the craniofacial region1. Levels of growth of the body. Development of the mandible2. Development of the maxilla. Development of the cranial vault. Mandibular growth rotations. Adult craniofacial growth. Development of the dentition1. Postnatal development of the dentition. Development of the jaws. Deciduous dentition2. Mixed dentiton. Crowding of mandibular incisors3. Occlusal changes in the permanent dentitionThe orthodontic patient examination1. Patient examination. Medical and Dental history2. Extraoral examination. Smile analysis3. Dental photography4. Radiographs used in orthodontics5. Cephalometric analysis. Hard tissue landmarks6. Anatomic planes. Cephalometric angles7. Simple cephalometric analysis8. Steiner's analysis. Wits appraisal. Tweed's analysis9. Facial analysis. Malocclusions. Errors in cephalometric analysis10. Dental cast analysis11. Moyers' analysis. Bolton's analysis. Pont's index. Linderhearth's analysis. Carey`s analysis12. Evaluation of the skeletal and dental relationships in the three planes of space...

3. Engaging in Improving Patient Experience Through Analytics

This course is best suited for individuals currently in the healthcare sector, as a provider, payer, or administrator. Individuals pursuing a career change to the healthcare sector may also be interested in this course. This is the second part in a two-part course exploring concepts and topics related to improving the patient experience and reducing pain points in healthcare processes through analytic and decision support frameworks. In this course, you will survey the kind of data that is used to make effective decision support choices, following up with information on how to use the data to predict outcomes. Throughout this course, you will be given the opportunity to apply the course concepts to operational improvements in your own organization...

4. Intro to Improving the Patient Experience Through Analytics

This course is best suited for individuals currently in the healthcare sector, as a provider, payer, or administrator. Individuals pursuing a career change to the healthcare sector may also be interested in this course. In this course, you will have an opportunity to explore concepts and topics related to improving the patient experience and reducing pain points in healthcare processes through analytic and decision support frameworks. After learning about the problems facing patients in today's health system, you will survey the kind of data that is used to make effective decision support choices, following up with information on how to use the data to predict outcomes. Throughout this course, you will be given the opportunity to apply the course concepts to operational improvements in your own organization...

5. Operations and Patient Safety for Healthcare IT Staff

Now that you've been introduced to the world of Health IT and the important role played by electronic health records (EHRs), we'll focus on other technologies that play a role in maintaining ongoing operations in healthcare. Telemedicine, patient portals, barcode scanners, printers, and medical devices are just some of the technologies that impact providers and patients. As an IT support specialist, you’ll be asked to troubleshoot issues with a wide variety of tools. You'll see a scenario with a medical device installation where issues related to IP addresses, networking, and MAC addresses come up. When there are disruptions in technology, you’ll need to use training, tip sheets, and problem-solving skills to determine how best to handle the situation. Supporting a high reliability organization means being familiar with the existing processes and protocols for handling calls, creating tickets, escalating issues, and resolving matters. We’ll introduce you to the concept of self-service tickets and the guidance given to hospital staff on how to submit a ticket. You’ll learn about the different priority levels for tickets as well as the tiers of IT support. When a call comes in, there are some important resources you’ll need to access in order to troubleshoot the problem. These can range from standard question templates to tip sheets to complex matrices and knowledge base articles (KBAs). Having these tools in your arsenal is essential as a Health IT support specialist. We‘ll also cover the JIRA process, the need for excellent documentation, and ways in which requests for change are communicated...

6. Patient Experience & HCAHPS Scores, Plain & Simple

4.3

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WHY IS THIS COURSE IMPORTANT?The healthcare market is becoming very competitive these days. Patients are much more involved in the decision-making process of where they will take their healthcare business. If the services they receive are excellent from their perspective, they will return to that healthcare provider as loyal customers. If the experience is marginal or even worse, they will likely go elsewhere. This bad experience is multiplied by the patient's power to convince their family and friends to take their healthcare services to a different healthcare provider. This is exactly why patient experience is so important these days. Without loyal patients, healthcare organizations can face financial ruin. WHAT IS COVERED IN THIS COURSE?This course will present the fundamentals of patient experience, how it is measured and how we can use this patient experience data to drive change through new initiatives and strategic planning. There are 2 parts to this course addressing the following topics:   Part 1 (This course):      *  What is patient experience?      *  Intro to HCAHPS, the official measurement of patient experience      *  HCAPS, A practical example   Part 2:      *  Net Promoter Score (NPS)      *  Kano Model: prioritizing patent experience initiatives      *  Mapping patient journeysThis Course addresses Part 1. WHO IS THE IDEAL STUDENT FOR THIS COURSE?You will learn a lot from this course if you are   *  Thinking about choosing healthcare as a career   *  Looking to advance your career in healthcare   *  Looking to expand your knowledge of healthcare to better perform your current job and better understand how it fits into the ecosystem of patient care and better serve those in need   * Curious about everything and want to learn more about healthcare just for the sake of expanding your knowledge base. WHAT IS YOUR TEACHING STYLE?My teaching style is a very pragmatic one. I assume you know nothing about this topic and start with the foundation and build from there. Some of these concepts could be challenging, so I sprinkle in as many examples as I can, both non healthcare and healthcare, to assure full understanding of the topic. This is why I have appended Plain and Simple to all my courses. WHY ARE YOU QUALIFIED TO TEACH THIS COURSE?I spent 35 years in the designing and launching of medical imaging products and services. My career evolved from leading engineering teams, to becoming VP Marketing and then to president of a Healthcare IT firm. It is also based on 15 years of university teaching. You can find more details of my background in the instructor overview...

7. Speak Medical Spanish to Your Patients and Clients

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Patients experiencing pain are often distracted from second language knowledge and need assistance in their native language. Half of computer-generated Spanish prescription labels are either inaccurate or incomplete, according to a study published by the American Academy of Pediatrics.  These lead to errors made by patients in following directions for use.  Even the order of a Spanish speaker's name can cause errors in labeling and filing.  These problems can be daunting when a medical professional considers that fluency is the only solution. Stephanie Langston of Hands on Spanish, Inc. (and a professor of Spanish at Georgia State University Perimeter College) has 16 years of experience teaching Spanish to medical professionals both in person and online.  Her longer courses are approved for ACPE and ANCC credit.  With a focus on correct pronunciation and targeting exactly what is needed in the medical professions, her students are able to communicate for a specific purpose that serves their patients without investing years of time to become fluent.   This course teaches pronunciation basics in order to improve confidence and enable patient comprehension. You will learn to assess pain in patients and to understand common patient responses.  Also taught are Spanish names for RX and OTC medications and common directions for use.  You will learn to greet Spanish-speaking patients and obtain necessary information from them, such as personal data, allergies and current medications.  This program contains expressions that are already put together for your use, as well as the components necessary for you to provide directions of your own.  As a result, you will be equipped to better serve your Hispanic patients.  This course meets the needs of both the Spanish novice and the native speaker desiring practical medical terminology...

8. Prehospital care of acute stroke and patient selection for endovascular treatment using the RACE scale

Acute stroke is a time-dependent medical emergency. In acute ischemic stroke, the first objective is to restore brain flow using sistemic thrombolytic treatment and, in patients with large vessel occlusion, by endovascular treatment. In hemorrhagic stroke there are also specific treatments that can improve the clinical outcome. The sooner the initiation of all these therapies the higher the clinical benefit. Thus, the organization of Stroke Code systems coordinated between emergency medical systems and hospitals is crucial to achieve early medical attention and treament. Neurological scales facilitate stroke recognition at both hospital and pre-hospital levels and provide valuable information of stroke severity. The RACE scale is a prehospital scale validated as a tool to identify patients with suspected large vessel occlusion who are potential candidates for endovascular treatment. This course aims to update general knowledge in acute stroke and currently available treatments, to review the protocol of the Stroke Code and, finally, to train in the use of the RACE scale. The target profile of this course is aimed to all health professionals working in the field of emergencies...