What is Performance Improvement?
Performance improvement means an overall improvement of a business process to accomplish and achieve enhancement of the efficiency of the function/process, and to make it more profitable and economical, while the stated goals or objectives are accurately achieved and in a cost and time-efficient manner. Performance improvements can occur at several levels, including the employee level, the team level, the department or unit level, and the organization as a whole.
How is Performance Improvement used?
Zippia reviewed thousands of resumes to understand how performance improvement is used in different jobs. Explore the list of common job responsibilities related to performance improvement below:
- Oversee daily process and performance improvement activities, monitor clinical outcomes and system/ operational issues related to quality of care delivery.
- Developed a successful structure and participation standard for the Trauma Performance Improvement & Patient Safety Program.
- Established and maintained a trauma performance improvement program in compliance with State requirements.
- Identified trends, potential problems/ opportunities for Performance Improvement through concurrent chart reviews, and provide feedback to the Trauma Director.
- Coordinated the development, implementation & ongoing evaluation of a Performance Improvement Plan for the Trauma Program.
- Chair for the Emergency Management Committee and Trauma Performance Improvement and Patient Safety Committee.
Are Performance Improvement skills in demand?
Yes, performance improvement skills are in demand today. Currently, 33,909 job openings list performance improvement skills as a requirement. The job descriptions that most frequently include performance improvement skills are trauma program manager, quality improvement specialist, and performance improvement coordinator.
How hard is it to learn Performance Improvement?
Based on the average complexity level of the jobs that use performance improvement the most: trauma program manager, quality improvement specialist, and performance improvement coordinator. The complexity level of these jobs is challenging.
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What jobs can you get with Performance Improvement skills?
You can get a job as a trauma program manager, quality improvement specialist, and performance improvement coordinator with performance improvement skills. After analyzing resumes and job postings, we identified these as the most common job titles for candidates with performance improvement skills.
Trauma Program Manager
- Patients
- Patient Care
- Injury Prevention
- Performance Improvement
- Trauma Program
- Optimal Care
Quality Improvement Specialist
Job description:
A Quality Improvement Specialist in the healthcare system ensures all data and information from patients are correctly handled and coordinates care to the patient. It is the quality improvement specialist's job to ensure that patients get the quality care they needed by creating, developing, and implementing policies set in a medical facility to help patients. A quality improvement specialist must know how to use office-related computer programs, preferably have a degree in the health or medical field, and have good organizational skills.
- Performance Improvement
- Quality Improvement
- Data Collection
- Patients
- Patient Safety
- Process Improvement
Performance Improvement Coordinator
Job description:
The duties of a performance improvement coordinator depend on one's line of work or industry of employment. In a healthcare setting, they are in charge of overseeing a hospital or clinic's operations, ensuring everything runs according to its goals and vision. Their responsibilities include coordinating with different departments to gather data, performing research and analysis to identify areas needing improvement, and developing solution plans and projects in problem areas. Furthermore, as a performance improvement coordinator, it is essential to lead the implementation of projects and programs, all while enforcing the company's policies and regulations.
- Healthcare
- Patients
- Performance Improvement
- Home Health
- Quality Improvement
- Patient Safety
Quality Improvement Coordinator
Job description:
In the medical industry, a quality improvement coordinator is in charge of developing programs and projects designed to improve medical services and employee performance. Their responsibilities typically include gathering and analyzing data to identify the strengths and weaknesses of current procedures, performing research and analysis to determine the ideal care practices, studying feedback from different parties, conducting inspections and assessments, and implementing solutions against problem areas. Moreover, a quality improvement coordinator must develop programs while enforcing and promoting the facility's policies and regulations.
- Performance Improvement
- Patients
- Quality Improvement
- Patient Care
- Data Collection
- Clinical Quality
Performance Consultant
Job description:
Performance Consultants are individual contributors who help the company manage the business or employee performance. They have a proven track record of performance improvement based on client engagement. Performance Consultants review the data available to them, as provided by the company. Using these data, they look for patterns and trends that may help analyze the current performance. They would then analyze these patterns and trends so that they can provide recommendations to the company. Performance Consultants do not necessarily need to implement their recommendations. However, they usually guide the company throughout the implementation. They are also involved in the evaluation process.
- Process Improvement
- Customer Service
- Healthcare
- Project Management
- Performance Improvement
- Professional Development
Emergency Medical Service Manager
Job description:
An emergency medical service manager plans, coordinates, and directs the delivery of medical services and is sometimes referred to as a healthcare executive. They must also establish clinical evaluation and patient care protocols and identify gaps to recommend improvements with the current service. They must provide management leadership for disasters, armed forces emergencies, and international Services. They will assist the emergency services director in planning and implementing readiness, response, and recovery activities.
- Patient Care
- Medical Services
- Performance Improvement
- Critical Care
- Regulatory Agencies
- QA
Quality Consultant
Job description:
A quality consultant specializes in developing and recommending strategies to optimize a company's production and quality assurance operations. Their responsibilities typically revolve around understanding the company's project goals and requirements, performing extensive research and analysis, gathering and analyzing product data, identifying the strengths and weaknesses of current quality control procedures, and studying the clients' feedback. Through their research findings, a consultant draws and presents conclusions, along with recommendations and solutions against vulnerable areas. Moreover, a quality consultant may enhance policies and regulations, suggesting new ones when necessary.
- Healthcare
- Data Collection
- Project Management
- Patient Safety
- Performance Improvement
- Quality Improvement
Quality Improvement Manager
Job description:
A quality improvement manager has a variety of duties and responsibilities. These include conducting research and creating quality improvement programs, developing standard operating procedures and facility policies, and performing audits to ensure compliance with regulatory requirements. Additionally, you will be responsible for establishing work plan metrics, analyzing performance metrics, and monitoring various department processes such as care complaints in the healthcare setting. You are also expected to review the latest industry data, clinical quality studies, and best practice interventions.
- Quality Improvement
- Performance Improvement
- Patients
- Oversight
- Process Improvement
- Patient Care
Performance Manager
Job description:
As the name entails, performance managers are responsible for maintaining and improving employee performance based on organizational objectives. Their job may vary depending on the industry they work in, but common duties include collecting and analyzing performance data, developing effective systems for information collection, and performing statistical performance analysis. Additional duties of a performance manager may include organizing and conducting training and development on best practices and resolving workplace barriers to performance.
- Performance Management
- Project Management
- Customer Service
- Process Improvement
- Performance Improvement
- Continuous Improvement
Quality Coordinator
Job description:
A quality coordinator is responsible for monitoring quality control and testing procedures, ensuring that the processes and policies adhere to the company's standards and business requirements. Quality coordinators assist the project management team in developing strategic techniques according to clients' specifications from conceptualization to the final outputs. They recommend cost-reduction materials depending on the budget limitations, as well as conducting audits and creating reports. A quality coordinator must be highly organizational and communicative, especially on suggesting opportunities to increase revenues and drive more client partnerships.
- Patients
- Quality Improvement
- Performance Improvement
- Customer Service
- Patient Care
- Data Collection
Respiratory Care Program Director
- Respiratory Therapy
- Patients
- Respiratory Care
- Performance Improvement
- BLS
- Strategic Plan
Assistant Manager Quality Management
Job description:
An assistant manager of quality development performs support tasks to help managers develop and implement quality development procedures and programs. They work together with the manager in conducting research and analyses, setting goals and guidelines, establishing budgets and timelines, delegating responsibilities among staff, and creating strategies to optimize operations. An assistant manager of quality development may also perform clerical tasks such as preparing and processing documents, liaising with internal and external parties, organizing files, reviewing quality control reports, handling calls and correspondence, and running errands when necessary.
- Quality Management
- Oversight
- Risk Management
- Performance Improvement
- CMS
- Patient Safety
Chief Nursing Officer
Job description:
A Chief Nursing Officer supervises nurses and nurse managers, recommends strategies to improve services, and establishes goals for a healthcare facility. They ensure that operations comply with established standards and regulations, as well as prepare and supervise business reports, including annual budgets.
- Patients
- CNO
- Rehabilitation
- Patient Safety
- Performance Improvement
- Quality Care
Training And Quality Assurance Manager
Job description:
As a Quality Assurance Manager, one of your duties will be ensuring that all workers employed in the production unit do their work with quality in mind. In addition to that, you will have the responsibility of providing training in best practices, ensuring that all employees working in production are aware of and responsible for managing their quality standards, and training staff members on quality control processes and policies. In essence, your job will be to ensure that products are safe to use and uniform, following all specifications.
- QA
- Training Materials
- Training Programs
- Management System
- Performance Improvement
- Quality Metrics
Vice-President Of Quality
Job description:
A vice president of quality is responsible for monitoring the quality performance and delivery of the company outputs and deliverables to serve customers and clients. Vice presidents of quality analyze the production and operational processes to ensure that everything adheres to the internal guidelines and regulations. They also coordinate with the stakeholders for project updates and identify opportunities for revenue resources to increase the company's profits. A vice president of quality must have excellent communication and leadership skills, especially in minimizing loss from operational failures and increasing productivity results.
- Oversight
- Risk Management
- Patient Safety
- Performance Improvement
- Quality Improvement
- QA
Nurse Manager
Job description:
The primary role of nurse managers is to supervise the nursing staff in a clinical or hospital setting. They are the ones who are in charge of patient care, setting work schedules, and making budgetary and management decisions. They are also responsible for making personnel decisions, coordinating meetings, and creating safe environments that promote patient engagement and aid the healthcare team's work. Their role is vital in promoting a culture in which team members contribute to professional growth and patient outcomes.
- Patients
- Home Health
- CPR
- Customer Service
- Performance Improvement
- Surgery
How much can you earn with Performance Improvement skills?
You can earn up to $98,481 a year with performance improvement skills if you become a trauma program manager, the highest-paying job that requires performance improvement skills. Quality improvement specialists can earn the second-highest salary among jobs that use Python, $67,474 a year.
| Job title | Average salary | Hourly rate |
|---|---|---|
| Trauma Program Manager | $98,481 | $47 |
| Quality Improvement Specialist | $67,474 | $32 |
| Performance Improvement Coordinator | $72,174 | $35 |
| Quality Improvement Coordinator | $75,382 | $36 |
| Performance Consultant | $69,327 | $33 |
Companies using Performance Improvement in 2025
The top companies that look for employees with performance improvement skills are HCA Healthcare, Department Of Military Affairs, and Compass Group USA. In the millions of job postings we reviewed, these companies mention performance improvement skills most frequently.
| Rank | Company | % of all skills | Job openings |
|---|---|---|---|
| 1 | HCA Healthcare | 8% | 23,736 |
| 2 | Department Of Military Affairs | 8% | 668 |
| 3 | Compass Group USA | 7% | 22,075 |
| 4 | LHC Group | 7% | 4,054 |
| 5 | Kaiser Permanente | 7% | 4,122 |
Departments using Performance Improvement
The departments that use performance improvement the most are business development, engineering, and healthcare.
| Department | Average salary |
|---|---|
| Business Development | $78,368 |
| Engineering | $73,382 |
| Healthcare | $59,404 |
9 courses for Performance Improvement skills
1. Managing & Improving Employee Performance
It's the most important job for any leader: managing your people and helping them develop and thrive. But how do you create a positive culture that encourages their growth? And what do you do if - despite all your best efforts - an employee just isn't performing well? In this course, Dorie Clark - a Duke University executive education professor and author of the Wall Street Journal bestseller The Long Game - will show you concrete strategies to help you create a work environment that motivates your employees to succeed, communicate your expectations clearly, celebrate team successes, and gracefully help employees whose performance isn't meeting standards. The course includes specific scripts you can use to start performance conversations, and techniques to get employees to open up about their perspective and come to a shared understanding about how to remedy the situation. As a manager, you want to ensure your team is as strong and successful as possible. By using the strategies taught in this course, you'll learn how to create the conditions to help them thrive, and ways to navigate the inevitable awkwardness when an employee misses the mark. You'll emerge a stronger leader, who is better prepared to guide your team and cultivate their unique skills in the workplace...
2. Improve Business Performance with Google Forms
By the end of this project, you will create and execute a customer satisfaction survey using Google Forms, and then analyze the form responses. Creating your survey will depend on what your company wants to analyze. Are customers satisfied with the products offered? Or, are customers satisfied with the services offered? You have the option of deciding the specifics of the survey based on your company’s needs. In this course, you will create a survey to determine if customers are satisfied with the services of an appliance repair company. Once you have created and collected your survey responses, you will analyze the results using graphs provided by the Google form. Graphs are a great visual tool that allows you to quickly see different trends occurring within your business, instead of having to shuffle through pages of a report. In this project, your graph will visually show you customer satisfaction ratings. Creating a survey gives you the ability to review customer feedback, and allows you to more accurately adjust your business practices to fit the needs of your customers. Doing so will help your company improve products and/or services for increased customer satisfaction, and in the long run, increase your business’s bottom line. Note: This course works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions...
3. Improve your productivity and performance with Canva
By the end of this project, you will create printables that you can use to structure your day, improve your productivity and enhance your performance. You will be able to incorporate a color scheme, images, and other design elements for aesthetically pleasing and value added business marketing collateral. Creating high quality teaching printables is the perfect way to offer digital products to your students, blog readers or clients to market your business and grow it. This project will include intermediate to advanced level skills using the free version of Canva. Note: This course works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions...
4. Performance Improvement Projects for Management Consultants
What is the aim of this course?One of the projects you will participate in during your work in management consulting is the Performance Improvement Project. You will be hired by the owner or the Board of Directors to improve the business. Those projects are extremely interesting because you will be able to make a real change, create a new reality and improve part of the business or even the whole business. There are also very difficult as you have to not only analyze areas but also find ways to improve the current situation as well as, on some occasions, implement the change. The skills that you will learn during this sort of project will be also very useful once you move to work for regular businesses or set up your own firm. In this course, I will show you how to deliver such projects fast and efficiently. In the course you will learn the following things: How to conduct performance improvement projectsHow to estimate in Excel savings and improvementsWhere to look for performance improvements in FMCG and RetailWhat frameworks can be used during performance improvement projectsThis course is based on my 15 years of experience as a consultant in top consulting firms and as a Board Member responsible for strategy, performance improvement, and turn-arounds in the biggest firms from Retail, FMCG, SMG, B2B, and services sectors that I worked for. I have carried out or supervised over 90 different performance improvement projects in different industries that generated a total of 2 billion in additional EBITDA. On the basis of what you will find in this course, I have trained in person over 100 consultants, business analysts, and managers who now are Partners in PE and VC funds, Investment Directors and Business Analysts in PE and VC, Operational Directors, COO, CRO, CEO, Directors in Consulting Companies, Board Members, etc. On top of that my courses on Udemy were already taken by more than 182 000 students including people working in EY, Walmart, Booz Allen Hamilton, Adidas, Naspers, Alvarez & Marsal, PwC, Dell, Walgreens, Orange, and many others. I teach through cases, so you will have a lot of lectures showing examples of analyses, tools, and end-products of Performance Improvement Projects. To make the course more realistic and applicable we will go over a simplified overall case for performance improvement as well as through a number of typical analyses from Retail and FMCG. I will also show you the frameworks you should use during Performance Improvement Projects to conduct this sort of project fast and efficiently. To every lecture, you will find attached (in additional resources) the Excels as well as additional presentations, and materials shown in the lecture so as a part of this course you will also get a library of ready-made analyses that can, with certain modifications, be applied by you in your work. Why have I decided to create this course?Performance Improvement Projects differ greatly from other consulting projects. You have to not only analyze and come up with bright ideas but you quite often also have to implement them. Many Business Analysts and Management Consultants lack the frameworks as well as the fluency in analyzing the right thing fast to deliver the results the customers expect. This course will help you become an expert in the field of performance improvement which will be extremely useful not only in consulting but also later on when you become a director or you move on to build your own business. By giving you exposure to real-life cases and analyses I want to improve your skills in analyzing the right things fast and implementing the improvements that you have identified. Thanks to this course, you will know what and how to do during a Performance Improvement Project to deliver ahead of deadlines high-quality products. To sum it up, the course will help you become an expert in Performance Improvement on the level of McKinsey, BCG, Bain, PwC, Deloitte, EY, and other top consulting firms. That is why, I highly recommend this course not only to Consultants or Business Analysts that have to advise their customers but also to Investment Directors working for PE, Directors as well as owners/founders of businesses that need better to improve their profitability and prepare for scaling. In what way will you benefit from this course?The course is a practical, step-by-step guide loaded with tons of analyses, tricks, and hints that will significantly improve the speed with which you understand, and analyze the business considered for acquisition. There is little theory - mainly examples, a lot of tips from my own experience as well as other notable examples worth mentioning. Our intention is that thanks to the course you will learn: How to conduct performance improvement projectsHow to estimate in Excel savings and improvementsWhere to look for performance improvements in FMCG and Retail. What frameworks can be used during performance improvement projectsYou can also ask me any question either through the discussion field or by messaging me directly. How the course is organized?The course is divided into the following sections: Introduction. We begin with a little intro to the course as well as some general info on how the course is organizedHow to conduct Performance Improvement Projects. In the second section, I will show you how such projects should be carried out to ensure that you deliver value to the customer fast and efficientlyA Case Study in Performance Improvement. In this section, you will be asked to solve a case study in performance improvement. I will also show you the solution and the analyses in Excel. This section will give you a flavor of how the Performance Improvement Projects look likePerformance Improvement Projects in Retail. In the 4th section, I show you what kind of frameworks you should use during performance improvement projects in Retail. You will also go through a number of real-life analyses from Performance Improvement Projects in Retail. Performance Improvement Projects in FMCG. In the 5th section, I show you what kind of frameworks you should use during performance improvement projects in FMCG. You will also go through a number of real-life analyses from Performance Improvement Projects in FMCG. You will be able also to download many additional resourcesUseful frameworks and techniquesList of resources useful during performance improvement projectsSelected analyses shown in the courseLinks to additional presentations, articles, and movies Links to books worth reading At the end of my course, students will be able to…Conduct Performance Improvement ProjectsApply the right frameworks and techniques from your management consulting toolbox Find potential improvements in Retail and FMCGAnalyze in Excel potential improvements in Retail, and FMCG on the level of McKinsey, BCG, BainManage efficiently a consulting project devoted to performance improvementFind ways to improve the business you manageWho should take this course? Who should not?Business AnalystsManagement ConsultantsDirectorsInvestment AnalystsOwners and foundersFinancial Controllers What will students need to know or do before starting this course?Basic or intermediate ExcelBasic knowledge of economics or finance...
5. Management Skills: Managing & Improving Employee Performance
Welcome to the course, Managing and Improving Employee Performance! I'm excited to share my over 20 years of experience in business with you and help you improve employee performance in your own organization. This course is designed for managers, supervisors, and business owners who want to take their team's performance to the next level. Employee performance is a critical component of organizational success and it's more important now than ever before. As the business landscape continues to change, organizations need to be able to adapt and evolve to stay competitive. This course will provide you with the tools and strategies you need to manage and improve employee performance in your organization. Throughout this course, you'll learn how to set clear expectations and goals, understand the factors that impact employee performance, and motivate employees to achieve success. We'll cover key topics such as providing feedback and support, managing a diverse and remote team, and measuring and rewarding performance. You'll also learn how to identify and address poor performance, conflicts and difficulties, and legal issues and compliance. We'll also cover the importance of leading and managing change, building and maintaining a positive work culture, and coaching and developing employees. In addition to the course content, you'll also receive a full workbook for the course, which consists of all the 1-page worksheets for each individual lesson. These worksheets are also available with each lesson, so you can easily follow along and take notes as you go through the course. This course is unique because it not only provides you with the knowledge and tools you need to manage and improve employee performance, but also helps you develop the skills and confidence to implement these strategies in your own organization. This course will give you the tools and strategies you need to drive performance and success in your organization. Enroll today and start improving employee performance in your organization!...
6. The Holistic Voice - Breathing for Improved Performance
Breathing easily and fully is one of the basic pleasures of being alive. - Alexander Lowen, The Voice of the BodyBreathing is an important part of our lives that we often overlook. Especially in regards to the diaphragm, which can go virtually unnoticed and unused to the non-trained vocalist. This course provides a blueprint for an empowering daily breathing practice which aides in strengthening your diaphragm in order to achieve a fully supported and developed voice. The course is made up of a collection of body movements which allow you to check in with your body and your breath to improve all aspects of your performance. At first you will be following the course as it's broken down into seven segmented moves and individual lectures. After running through the course once or twice and physically participating in the movements, you will then be ready to go through the third section which will provide an unbroken version of the course. After you experience the entire practice a few times you will have easily committed it to memory. At that point, you will have developed a personal breathing practice which you can apply to many aspects of your life. Whether you're seeking to improve your singing, acting, athletic performance, public speaking prowess or for your own mediation enhancement. At the core, this is a powerful meditation practice, which is important to the lives of many top performing athletes, dancers, actors and CEOs. Emotional intelligence is the foundation of leadership, so cultivating a meditation practice is crucial for top performers. The technique is an amalgamation from a collection of expert's ideas such as Kristin Linklater, Alexander Technique, Yoga, meditation and Giana's personal experiences. I felt relaxed, satisfied and content. As a leader of yoga and a school teacher, this practice has continued to help me to be more confident and comfortable in my role. I even feel taller - Danielle RedlinThe course was developed when a friend of Giana's had asked for help in rediscovering her original work. She had been singing the same songs for years but had lost touch with the music. The meaning of the song and the performance felt stale. As Giana and her friend worked through the meaning of the song and maintained a powerful meditation process, they identified where the love for the music was stored in her body and released it...
7. Using Memorystore for Redis Read Replicas to Improve Read Performance
In this lab, you will configure a highly available Memorystore cluster and review the architecture of such a deployment...
8. Facebook Marketing: How To Improve Your Fan Page Performance
Facebook Marketer's Guide to Improving Fan Page Performance There is great power behind Facebook's free tool, Facebook Page Insights. This course will put that power in your hands. You will gain valuable insight about your audience, make necessary adjustments to your fan page, and greatly improve its performance. Increase the reach of your posts, learn which posts have the most engagement, and know how to use a social media strategy that works. This course will empower you with all you need to put your fan page in forward motion. Optimize Your Fan Page with Facebook Page Insights Generate More Revenue by Reaching More FansGain Access to Key Data and Metrics About Your Fan PageFind Out Whether or Not Your Social Media Strategy WorksCreate High-Quality Content that Resonates With Your FansReach More Fans and Turn Them Into Customers The way to generate more revenue is to sell more products. And the way to sell more products is to earn the trust and respect of your customers. And the way to get more customers? Reach more people. Facebook Page Insights will do the legwork for you. It is your untapped resource that will give you the information you need to effectively extend your reach and connect with your audience. Contents and Overview The course will kick off by explaining the three main benefits of using Facebook Page Insights as well as how to access the tool. You'll receive a tour of the tool so you understand all the key metrics and what features are available to you. Next you'll discover six hacks that will help you make sense of your data so you can make adjustments to increase your page performance. You'll be able to identify your page's weak points so you know what to improve. Now you're ready to learn how to spy on your competitors. You'll gain insight on what you're up against and adjust your strategy accordingly. At the same time, you will see who is sending traffic to your fan page. This way you can identify new partnership opportunities. One great thing about Facebook Page Insights is the ability to see when your fans are online. Choose a customized posting strategy that will resonate with that fan. Towards the end of the course, you'll learn how to use the tool to create and share content that goes viral. Crafting high-quality, shareable content is the ticket to broaden your audience quickly. Finally, you'll learn how to gain valuable insight into the demographics of your fan base. Then, you can refine your strategy even more. When the course is over, you'll know exactly how to analyze your social media strategy, learn your audience, and adjust your fan page to get the best results. Harness the power that Facebook Page Insights is offering, and start growing your business...
9. Data Driven Marketing A-Z: Improve Your Campaign Performance
Marketing is getting faster paced by the minute and it can be really hard to keep up as well as analyse whats right and whats wrong with your marketing. That's where my course comes in. My course is designed to give everyone that is interested in marketing the tools to analyse campaigns and use metrics to make correct decisions improving your campaign success. It is designed with a great fun foundation building up on previous lectures and information all the way till you are ready to launch your own campaign and lastly analyse it. My course will prepare you with realistic concepts so that you can use it right away whether you own your own business, work in marketing or even manage a team and want more from your campaign data. Data doesn't have to be boring, my course will paint a picture rich in information and detail which you will use to better your campaign and think objectively on how to improve your results. So take the course I always wish I had when I started in Marketing and get the competitive edge in this ever changing industry!...