How is Process Improvement used?
Zippia reviewed thousands of resumes to understand how process improvement is used in different jobs. Explore the list of common job responsibilities related to process improvement below:
- Plan and implement process improvements.
- Created quality improvement training curriculum and manuals and provided training to and facilitation of teams involved in process improvement activities.
- Developed, presented and implemented process improvement and re-engineering projects, enhancing revenue and reducing cost throughout the organization.
- Analyzed customer data, highlighted key insights and opportunities and presented recommendations for process improvement and cost savings.
- Worked with Process Improvement Teams comprised of hourly and management personnel to resolve complex operating problems.
- Conducted process improvement analysis and change management associated with internal processes, policies and online documentation
Are Process Improvement skills in demand?
Yes, process improvement skills are in demand today. Currently, 93,674 job openings list process improvement skills as a requirement. The job descriptions that most frequently include process improvement skills are senior laboratory associate, internal consultant, and media services manager.
How hard is it to learn Process Improvement?
Based on the average complexity level of the jobs that use process improvement the most: senior laboratory associate, internal consultant, and media services manager. The complexity level of these jobs is challenging.
On This Page
What jobs can you get with Process Improvement skills?
You can get a job as a senior laboratory associate, internal consultant, and media services manager with process improvement skills. After analyzing resumes and job postings, we identified these as the most common job titles for candidates with process improvement skills.
Senior Laboratory Associate
- Process Improvement
- Lab Equipment
- Chemistry
- Laboratory Equipment
- Clinical Laboratory
- Lims
Internal Consultant
Job description:
An internal consultant is responsible for providing consultation on the business process and operations to identify key areas of improvement and review its effectiveness to support the business goals and objectives. Internal consultants must have excellent organizational skills and expertise in business planning and project management to strategize and improve existing methodologies that would raise the company's performance. They also develop training and programs necessary for the employees to maximize their productivity and manage efficiency.
- Project Management
- Process Improvement
- Internal Controls
- Sigma
- Internal Clients
- Business Development
Media Services Manager
- Video Production
- Process Improvement
- AV
- Direct Reports
- Media Planning
- Website Design
Manager, Recruitment Operations
Job description:
Some of the major functions of a recruitment operations manager are interviewing and evaluating talent for an organization. Managers are responsible for overseeing other staff that assist with finding ideal candidates for job postings. They are the ones who are responsible for ensuring that the employees have a good working attitude as well as being able to contribute to the company.
- Applicant Tracking Systems
- Process Improvement
- Human Resources
- Background Checks
- Recruitment Process
Process Operator Lead
- Continuous Improvement
- Process Improvement
- Safety Procedures
- Quality Standards
- Sigma
- Sops
Production Scientist
Job description:
A production scientist analyzes production operations and manufacturing processes to identify gaps, modify current procedures that would increase process efficiency, and maximize optimal performance. Production scientists inspect the tools and materials utilized for the production and oversee research trials for process formulations. They also develop opportunities and design models that support business functions, generating more innovation and increasing more revenue resources for the business. A production scientist writes research findings, manages resources, and determines various process feasibility.
- Process Improvement
- QC
- Lab Equipment
- GMP
- Molecular Biology
- PCR
Process Consultant
Job description:
A process consultant is responsible for evaluating business processes to ensure that the operational procedures meet internal regulations and protocols. Process consultants identify areas of improvement and recommend business solutions to achieve long-term goals and objectives and determine strategies to meet client demands. They also develop necessary plans for employees' training and programs to maximize their efficiency and productivity on business operations. A process consultant must have excellent communication and critical-thinking skills, especially in assessing project data and present solutions to senior management.
- Process Improvement
- Metrics
- Business Process
- Continuous Improvement
- Sigma
- Lean Six Sigma
Operations Support Supervisor
- Process Improvement
- Customer Service
- Support Operations
- Payroll
- Direct Reports
- Logistics
Industrial Engineering Technician
Job description:
Industrial Engineering Technicians help industrial engineers to devise efficient devices that integrate materials, energy, information, workers, and machines. They plan workflows, develop machinery layouts, prepare equipment layouts, analyze company production costs, and participate in statistical production studies. These professionals suggest revisions to equipment layout, operation, or material handling methods. They also interpret engineering formulas, schematic diagrams, and drawings. Moreover, they work with engineering and management staff members to determine reliability or quality standards.
- Process Improvement
- Continuous Improvement
- CAD
- Lean Manufacturing
- Logistics
- Maintenance Procedures
Enterprise Consultant
Job description:
An enterprise consultant specializes in developing strategies to optimize accounts and operations, ensuring efficiency and smooth workflow. Their responsibilities include performing research and analysis to identify new business and client opportunities, gathering and analyzing company data to determine the strengths and weaknesses of existing enterprise programs, coordinating with different teams, and producing sales and forecast models. Furthermore, it is essential to recommend solutions to problem areas while adhering to the company's policies and regulations, including its vision and mission.
- Process Improvement
- Project Management
- Business Process
- Cloud
- Balance Sheet
- Business Development
Business Process Engineer
Job description:
A business process engineer specializes in designing and developing business and manufacturing procedures, ensuring quality and efficiency. Their responsibilities revolve around identifying the needs of a company, analyzing existing processes to identify its strengths and weaknesses, providing solutions to problem areas, and optimizing overall operations. They may also install and upgrade machines and equipment, providing training to employees as needed. Furthermore, a business process engineer must conduct regular maintenance checks on systems and equipment, performing corrective measures, and adjustments to maintain a safe and optimal work environment.
- Lean Six Sigma
- Process Improvement
- Sigma
- Project Management
- Project Plan
- Data Analysis
Operations Call Center Manager
- Process Improvement
- Performance Management
- Direct Reports
- Performance Metrics
- Customer Satisfaction
- CMS
Senior Client Services Analyst
Job description:
A senior client services analyst's main job is to provide their clients with investment advice. They prepare reports for clients, manage clients' inquiries, and document all potential issues. They must have excellent verbal and written communication skills.
- Client Service
- Process Improvement
- Client Accounts
- Client Inquiries
- Client Issues
- External Clients
Area Operations Manager
Job description:
In an organization, an area operations manager takes responsibility in every aspect of safety and health. The area operations managers report and oversee the performance of individuals and teams within the enterprise. They manage corporate activities involving the production of goods and services. The scope of their responsibilities includes business processes, design, plan, performance improvement, control, and operations strategy. They should develop strong communication and negotiation skills, customer awareness, and good motivational skills.
- Logistics
- Customer Service
- Process Improvement
- Direct Reports
- OSHA
- Corrective Action
Senior Staff Consultant
- Process Improvement
- Product Development
- Customer Service
- Issue Resolution
- Java
- SME
Senior Process Analyst
Job description:
A senior process analyst is responsible for providing process analysis services to an organization's business partners. You will collaborate with business units to better understand the customer's business strategy, services, processes, and roadmap. Your duties will include identifying opportunities for efficiency improvement, reviewing business processes to identify and resolve financial, technological, and operational risks. In addition, you will be responsible for supporting and aligning efforts to meet both business and customer needs. You will also be responsible for managing customer expectations and relationships.
- Process Improvement
- Project Management
- Business Process
- Sigma
- SR
- Continuous Improvement
Customer Service Manager And Project Manager
- Purchase Orders
- Process Improvement
- Order Entry
- Project Management
- Customer Satisfaction
- Logistics
Senior Program Specialist/Program Specialist
Job description:
A senior program specialist must have multi-dimensional skills to handle programs. They work under the supervision of a program leader, associate director, or senior program director. They conduct critical research, manage contracts, and identify possible partners. They also give training to junior specialists in their company.
- Project Management
- Process Improvement
- PowerPoint
- Program Management
- SR
- Management System
Customer Care Executive
Job description:
Customer care executives are professionals who have expertise in customer service and are responsible for the success of a business enterprise. The executives manage teams of customer care representatives in huge organizations. They recruit and train their teams, establish a training program, and work in a corporate home setting. Among their other duties include the development of customer care protocol, management of escalated customer issues, and meeting the established customer care standards. Typically, they are employed in any industry involved in business-to-customer sales.
- Home Health
- Process Improvement
- Post Sales
- Customer Complaints
- Customer Care
- Business Development
Corporate Program Manager
Job description:
A corporate program manager spearheads different projects and initiatives within a corporation to ensure operations align with standards and regulations. They organize new programs and projects, create short- and long-term goals, conduct research and analysis, streamline programs, establish budgets and priorities, review existing programs, and implement solutions to problem areas. They also supervise staff.
- Project Management
- Process Improvement
- SharePoint
- Sigma
- Lean Six Sigma
- EHS
How much can you earn with Process Improvement skills?
You can earn up to $63,645 a year with process improvement skills if you become a senior laboratory associate, the highest-paying job that requires process improvement skills. Internal consultants can earn the second-highest salary among jobs that use Python, $91,097 a year.
| Job Title | Average Salary | Hourly Rate |
|---|---|---|
| Senior Laboratory Associate | $63,645 | $31 |
| Internal Consultant | $91,097 | $44 |
| Media Services Manager | $120,610 | $58 |
| Manager, Recruitment Operations | $83,536 | $40 |
| Process Operator Lead | $53,728 | $26 |
Companies using Process Improvement in 2025
The top companies that look for employees with process improvement skills are Walmart, Deloitte, and Guidehouse. In the millions of job postings we reviewed, these companies mention process improvement skills most frequently.
5 courses for Process Improvement skills
1. Process Improvement
Improving your organisation's processes is something that is becoming increasingly important. As we move forward, organisations are building more and more processes, all with varying purposes, touching various departments and delivering various products. As these become more complex and organisations grow, having the knowledge of how to amend, improve and secure these processes is a skill becoming vital. If you can deliver such improvements to your organisation's processes today, they will reward this favourably! In this course, you will learn the fundamental building blocks behind the task of process improvement, the best process mapping tools available and when these should be deployed. Every process map has a purpose, so this course will show you which one to use when! We will cover:- The fundamentals behind process improvement and the types of process to look out for.- How to identify, question and change value and and non-value add steps.- The main processes we need to build during a process improvement initiative.- A breakdown of the key types of process and process analysis terms you will need to understand. - The process to be followed to ensure successful deliverance of process improvement projects and demonstrations of how to deliver each step. - A LIVE demonstration of a process improvement and a case study example of how a process improvement project was delivered. - A complete process mapping toolkit, with LIVE demonstrations on how to use each one - with templates attached for those which require it.- We will test your knowledge with quizzes and an assignment. At the end of this course, you should have the confidence not only to conduct wide ranging process improvement projects but also to sell the vision and importance of process improvement to leaders within your organisation...
2. Leadership, Business Process Improvement, & Process Mapping!
This course is not like anything else out there. 80-90% of the material will cover leadership, organizational culture, and best practices for leading and implementing projects. If you only want to learn process mapping, this might not be the course for you. Leadership, building influence, and learning how to work with others effectively are the core of real and sustainable process improvement. Thus 80% of the course focuses here. The remaining 10-20% covers diagramming techniques because if you don't get the culture and leadership skills right, you won't succeed in process improvement. I've built this course to reflect life. When was the last time that someone wanted to pay you more for doing the same thing? Never. The problem with being someone who maintains the status quo is that you aren't delivering value to your organization. If you want to earn more and grow faster, you need to find ways to identify problems and then lead teams to implement solutions. This course will transform your role and teach you how to identify opportunities, understand them fully, work together with your team to create solutions, and then implement them. This course will teach you how to deliver value to your organization so your company will be thrilled to pay you even more. Business Process Improvement (BPI) is a critical skill that is always in demand. What will I learn in this course?This course is designed to teach you how to: Analyze problems and effectively implement solutions by conducting process interviews. Master the soft skills and influence dynamics critical to project success. How to diagram processes, Conduct process interviews, Review procedures, Identify solutions, Implement solutions, Implement controls in your processes. Course Sections: (over 5.5 hours of content!)Welcome- Business Process ImprovementLaunching a Business Process Improvement InitiativeStakeholder Management4. Applying Leadership to Business Process ImprovementDMAIC-D-Define- Process MappingDMAIC-D-Define- Process ReviewsDMAIC-M-MeasureDMAIC-A-AnalyzeDMAIC-I-ImproveDMAIC-C-ControlCritical Leadership QualitiesBusiness Process Improvement AdviceCelebrate-Course Conclusion Why would you take my course vs. doing your own research online?I will teach you the fundamentals of Business Process Improvements and then add insights not found anywhere else. How? I have practiced in this area for 10 years and have completed extensive research on the subject from every corner of the internet so that you don't have to. I've watched an endless number of webinars, read most of the relevant books on the subject, and networked with many other professionals in the area. I then blended the best parts from each of these sources to make the content for this course. The most exciting thing that I've discovered is that everyone has what it takes to learn this in-demand skill. Even better, I'm just like you, not a consultant or armchair thought leader. I work as an employee in organizations to identify and drive real and measurable change. Everything I teach is based on practicality. Join me as I cover everything you need to know and walk you through two real-world examples of process improvement projects. In this course, I provide many custom-created downloadable resources to aid your learning experience and to help you in your career. Why Am I Teaching This Course…I have developed expertise & leadership in the process improvement space at various public & private equity-backed companies over 10 years. I am a certified PMP (Project Management Professional)- the highest credential in the field. I have completed in-depth research on current methodologies and borrowed each approach's best pieces. I am passionate about helping other professionals improve their processes and work lives. What This Course Is…A strong understanding of the process mapping tools and techniques available today. A process investigation-driven approach to solving problems. A tool that allows you to make an impact at your job immediately. What This Course Is Not…This is not a primer course designed to upsell you. This course is the complete package you need to begin making an immediate impact. This is not a course focused on statistical approaches. Statistical approaches distract from the human side of process improvements. Utilization of alternative methods of measuring problems and tracking results. Statistical requirements lead people to overlook problems where the data does not fit into the specific model and boxes cannot be checked. This is not BPM. BPM is a much more technical approach that requires understanding a complex model. Downloadable Resources Available with This Course: A complete and in-depth business simulation with exercises explained. Udemy Excel Workbook: includes separate sheets for all of the individual resources listed below.7 process improvement tools10 Commandments of Continuous ImprovementDetailed Process MapDMAICFishbonePDACProcess Interview ChecklistProcess Mapping ToolsRelationship MapSMARTStakeholder diagramSwimlaneAnd TONS more! There are more than 40 resources available! More are added every month. I personally review and provide feedback on all assignments and questions! Here's what students are saying: Morgan Richardson- 5 starsAs a junior business analysis consultant, Benjamin's course hit the nail on the head for knowledge I've seen superiors use but could not fully understand on my own. Highly recommended for entry-mid career folks who want to learn the details of how successful managers in their companies get things done! Kim Hamlin- 5 StarsI've been naturally drawn to process improvement for my whole career - sometimes successfully, and sometimes not so much, depending on how well I could get everyone on board. I'm heading into a job where I'll be doing this full-time. This course was the perfect resource to pull all of my experiential learning back into focus and provide a great set of tools and information to help position any process improvement initiative for success. If you are experienced or a complete beginner, this is a really well-organized resource for learning or continuous improvement of your process improvement toolbox. GREAT course!!! Ethel Walker, MBA, CPCC- 5 StarsThe course was very well organized, and I learned a lot. A real value add. I appreciated the delivery approach in giving face time to introduce the topics and to wrap up the topics with a walk-through of the worksheet. I especially appreciated the walk-through on the actual LinkedIn screens so that I could translate the instruction to the LinkedIn application. Nice job...
3. Data-Driven Process Improvement
By the end of this course, learners are empowered to implement data-driven process improvement objectives at their organization. The course covers: the business case for IoT (Internet of Things), the strategic importance of aligning operations and performance goals, best practices for collecting data, and facilitating a process mapping activity to visualize and analyze a process’s flow of materials and information. Learners are prepared to focus efforts around business needs, evaluate what the organization should measure, discern between different types of IoT data and collect key performance indicators (KPIs) using IoT technology. Learners have the opportunity to implement process improvement objectives in a mock scenario and consider how the knowledge can be transferred to their own organizational contexts. Material includes online lectures, videos, demos, project work, readings and discussions. This course is ideal for individuals keen on developing a data-driven mindset that derives powerful insights useful for improving a company’s bottom line. It is helpful if learners have some familiarity with reading reports, gathering and using data, and interpreting visualizations. It is the first course in the Data-Driven Decision Making (DDDM) specialization. To learn more about the specialization, check out a video overview at https://www.youtube.com/watch?v=Oi4mmeSWcVc&list=PLQvThJe-IglyYljMrdqwfsDzk56ncfoLx&index=11...
4. Fundamentals of Process Improvement
Improving your organisation's processes is something that is becoming increasingly important. As we move forward, organisations are building more and more processes, all with varying purposes, touching various departments and delivering various products. As these become more complex and organisations grow, having the knowledge of how to amend, improve and secure these processes is a skill becoming vital. If you can deliver such improvements to your organisation's processes today, they will reward this favourably! In this course, you will learn the fundamental building blocks behind the task of process improvement, the best process mapping tools available and when these should be deployed. Every process map has a purpose, so this course will show you which one to use when! We will cover:- The fundamentals behind process improvement.- How to identify value and and non-value add steps.- The main processes we need to build during a process improvement initiative.- The process to be followed to ensure successful deliverance of process improvement projects.- A LIVE demonstration of a process improvement case study.- A complete process mapping toolkit, with LIVE demonstrations on how to use each one - with templates attached for those which require it.- We will test your knowledge with quizzes and an assignment. At the end of this course, you should have the confidence not only to conduct wide ranging process improvement projects but also to sell the vision and importance of process improvement to leaders within your organisation...
5. Value-Based Care: Managing Processes to Improve Outcomes
COURSE 3 of 7. This course is designed to introduce you to critical office-based processes that a value-based practice must manage in the drive towards improved patient outcomes. In Module 2, we’ll focus on office-based and clinical patient-based supporting functions. At every level in healthcare, guidelines, processes, and functions exist to improve outcomes, and following a consistent process will return the best effect. Refine your understanding of value and learn strategies to provide real assistance to patients to manage chronic diseases and navigate the complex healthcare system. Gain an overview of panel management, a systematic, proactive approach to identify and address unmet chronic and preventive care needs of patients that leads to better health outcomes. Learn how clinical patient-based questions related to immunizations, cancer screenings, or diabetes care can generate data to support a strategy of identifying non-utilization patterns. In the summative assignment, you will demonstrate your knowledge by explaining and synthesizing the importance of office-based processes and patient-based supporting functions to improve patient outcomes and experience as well as clinical quality. As you reflect on what you have learned in this course, you will also have an opportunity to consider the relationship between managing these processes and functions and the fundamental premise of value-based care...