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How to find a job with Product Knowledge skills

What is Product Knowledge?

Product knowledge is the skill of having better information and knowledge about the product you are selling. Product knowledge is essential for the employees of the companies so they can communicate and inform the customers about the product. Having great product knowledge is essential for a better sales pitch and to give the customer a better and complete idea of the product that will influence him to buy the product eventually.

How is Product Knowledge used?

Zippia reviewed thousands of resumes to understand how product knowledge is used in different jobs. Explore the list of common job responsibilities related to product knowledge below:

  • Identify customer needs and provide recommendations using expert product knowledge
  • Assist with the sale of high-end merchandise using extensive product knowledge and an ability to listen to customers' needs.
  • Advise customers on the best solutions for their kitchens by sharing product knowledge and sharing IKEA features and benefits.
  • Used selling skills and product knowledge to provide appropriate products and service Information.
  • Aided in customer shopping experience by product knowledge and suggestions for purchases.
  • Emphasized product knowledge by leading daily sale rally and new product awareness

Are Product Knowledge skills in demand?

Yes, product knowledge skills are in demand today. Currently, 69,810 job openings list product knowledge skills as a requirement. The job descriptions that most frequently include product knowledge skills are seller, attendant sales, and outfitter.

How hard is it to learn Product Knowledge?

Based on the average complexity level of the jobs that use product knowledge the most: seller, attendant sales, and outfitter. The complexity level of these jobs is basic.

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What jobs can you get with Product Knowledge skills?

You can get a job as a seller, attendant sales, and outfitter with product knowledge skills. After analyzing resumes and job postings, we identified these as the most common job titles for candidates with product knowledge skills.

Seller

Job description:

A seller is a sales facilitator responsible for initializing sales conversations and easing customer sales experience. A seller helps customers and then offers the best solution in regards to the products being sold. They also explain to the customers how a certain product works when necessary, as well as explain the current deals and discounts.

  • Product Knowledge
  • Customer Service
  • POS
  • Cash Handling
  • Ebay Store
  • Online Sales

Attendant Sales

  • Product Knowledge
  • Quality Customer Service
  • Safety Procedures
  • Stock Merchandise
  • Customer Care
  • POS

Outfitter

Job description:

The duties of an outfitter depend on one's line of work or industry of employment. In a retail setting, their responsibilities typically revolve around participating in securing sales by offering clothing products to clients, answering inquiries, offering suggestions, and assisting them as needed to ensure client satisfaction. There are also instances when an outfitter must produce progress reports, participate in procuring operations, oversee inventory of supplies, and devise strategies to optimize operations, all while adhering to the company's policies and regulations.

  • Product Knowledge
  • Sales Floor
  • Buying Decisions
  • Customer Satisfaction
  • Customer Issues
  • Cleanliness

Associate Specialist

Job description:

An associate specialist's responsibilities will vary on their line of work or industry of employment. In the medical field, an assistant specialist performs tasks to support a senior specialist, such as maintaining medical records and data, devising strategies to improve services and care plans, and monitoring patients' vital signs and daily progress. There are also instances when an associate specialist must provide health care advice to patients and their families. Should the patient show signs of unusual behavior, it is crucial to report to the physician immediately.

  • Windows
  • Product Knowledge
  • Phone Calls
  • HR
  • Customer Service
  • Sales Floor

General Merchandise Clerk

Job description:

This individual works in the GM section of a store. They interact with customers and assist them as they purchase merchandise. In this role, they are expected to place all special orders and to take stock of all products annually. Other responsibilities of this position include developing merchandise plans and ensuring they are compliant with quality standards. They may also have to evaluate merchandise and ensure credit payments are accurate.

  • Product Knowledge
  • Product Displays
  • Customer Service
  • Stock Shelves
  • Sales Floor
  • Math

Promotional Model

  • Product Knowledge
  • Educate Consumers
  • Customer Service
  • Spirits
  • Photo Shoots
  • Trade Shows

Beauty Consultant

Job description:

A beauty consultant is responsible for assisting customers with their beauty needs, recommending to customers beauty and skincare products that fit their lifestyle and skincare concerns. Beauty consultants also sell products and services for the customers, demonstrating skincare products through performing makeovers. They market promotional offers of the beauty products, advise beauty regimens, and respond to the customers' inquiries and concerns about the products. A beauty consultant must have excellent communication skills to maintain customer relationships and broad knowledge of the beauty industry to provide suggestions for the customers' preferences.

  • Product Knowledge
  • Product Demonstrations
  • Brand Awareness
  • Retail Sales
  • Upselling
  • Cosmetic Products

Sales Promoter

  • Product Knowledge
  • Customer Service
  • Costco
  • Sales Floor
  • Promotional Sales
  • Credit Card

Sales Promotion Representative

  • Product Knowledge
  • Customer Service
  • POS
  • Promotional Events
  • DIRECTV
  • Promotional Materials

Market Survey Representative

  • Customer Service
  • Product Knowledge
  • CRM
  • Market Research
  • Outbound Calls
  • Product Development

Cosmetic Counter Manager

Job description:

A cosmetic counter manager is responsible for overseeing a cosmetic counter's daily operations, ensuring optimal service, and ensuring client satisfaction. They set priorities and objectives, recruit and train staff, develop strategies to improve productivity, monitor operations, and maintain a high level of productivity and service. They may also participate in greeting customers and assisting them as needed. A cosmetic counter manager empowers staff to reach the daily sales targets.

  • Product Knowledge
  • Make-Up
  • Customer Service
  • Customer Relationships
  • Customer Preferences
  • POS

Grocery Clerk, Stocking

  • Product Knowledge
  • Customer Satisfaction
  • Front End
  • Back Room
  • Cleanliness
  • Store Shelves

Selling Specialist

Job description:

As a selling specialist, your main goal is to generate leads for the company and close deals with clients. You need to have great communication skills so that you can engage with potential buyers. As a selling specialist, you are responsible for building your company's relationship with clients. You will be leading the sales department and helping the company in selling more products and services. Selling specialists are also responsible for preparing the marketing budgets of the company and analyzing the post-marketing efforts.

  • Product Knowledge
  • Visual Standards
  • Customer Service
  • Store Management
  • Sales Floor
  • Drive Sales

Beauty Advisor/Sales Associate

  • Product Knowledge
  • Customer Service
  • Make-Up
  • POS
  • Skin Care Products
  • Sales Floor

Home Theater Sales Associate

  • Product Knowledge
  • Customer Service
  • Audio Equipment
  • Sales Floor
  • POS
  • Sound Systems

Distribution Sales Representative

Job description:

A distribution sales representative is a sales professional who usually works for wholesale and manufacturing companies, aiming to secure sales with retailers and individuals. Their duties entail conducting market research and analyses to find client and business opportunities, generating leads, communicating with clients through calls, arranging appointments, answering inquiries, discussing product or service specifications, and negotiating contracts, building positive relationships along the way. Moreover, as a distribution sales representative, keeping up with the latest trends to enhance sales pitches is essential.

  • Product Knowledge
  • Territory Sales
  • Customer Accounts
  • Sales Presentations
  • Business Development
  • Medical Sales

Skin Therapist

Job description:

A skin therapist is a licensed professional who specializes in recommending and implementing treatments to improve skin health. Their responsibilities revolve around meeting with clients to identify their needs and skin conditions, conduct assessments and evaluations, suggest skincare products, and perform treatments such as hair removal, facial cleansing, and other techniques, ensuring client satisfaction. There are also instances where they may refer clients to dermatologists and other specialists. Moreover, a skin therapist must establish rapport with clients to have a strong customer base.

  • Booking
  • Product Knowledge
  • Skin Care Products
  • Customer Service
  • Facial Treatments
  • Hair Removal

Deli Sales Associate

  • Product Knowledge
  • Food Products
  • Food Handling
  • Customer Service
  • Quality Customer Service
  • Slice Meat

Primary Care Representative

  • Product Knowledge
  • Cardiology
  • Patients
  • Territory Management
  • Internal Medicine
  • Neurology

Vendor

Job description:

A vendor's role is to sell goods and services to individuals, business entities, and stores. It is their responsibility to maintain the supply flow of products, coordinate with business partners, and maintain positive relationships with customers to strengthen the client base. As a vendor, it is vital to ensure that the products adhere to quality standards, monitor inventory, and implement deliveries to various stores. There are also instances where a vendor must advertise products on different platforms to improve brand awareness and boost sales.

  • Product Knowledge
  • Customer Service
  • Stock Merchandise
  • Purchase Orders
  • End Caps
  • Excellent Guest

How much can you earn with Product Knowledge skills?

You can earn up to $25,530 a year with product knowledge skills if you become a seller, the highest-paying job that requires product knowledge skills. Attendant sales can earn the second-highest salary among jobs that use Python, $24,079 a year.

Job titleAverage salaryHourly rate
Seller$25,530$12
Attendant Sales$24,079$12
Outfitter$34,974$17
Associate Specialist$93,288$45
General Merchandise Clerk$34,415$17

Companies using Product Knowledge in 2025

The top companies that look for employees with product knowledge skills are AutoZone, GNC, and Whole Foods Market. In the millions of job postings we reviewed, these companies mention product knowledge skills most frequently.

RankCompany% of all skillsJob openings
1AutoZone13%8,256
2GNC7%12
3Whole Foods Market6%1,396
4Jo-Ann Stores6%36
5Foot Locker6%919

Departments using Product Knowledge

DepartmentAverage salary
Sales$31,483