Companies that use product knowledge include AutoZone, GNC, Whole Foods Market, Jo-Ann Stores, Foot Locker, Chico Hot Springs, Office Depot, and several other companies.
| Rank | Company | % of all skills | Job openings |
|---|---|---|---|
| 1 | AutoZone | 13% | 9,727 |
| 2 | GNC | 7% | 13 |
| 3 | Whole Foods Market | 6% | 1,747 |
| 4 | Jo-Ann Stores | 6% | 0 |
| 5 | Foot Locker | 6% | 891 |
| 6 | Chico Hot Springs | 6% | 4 |
| 7 | Office Depot | 6% | 912 |
| 8 | Buckle | 6% | 1,155 |
| 9 | BoxLunch | 6% | 1,978 |
| 10 | Ace Hardware | 5% | 1,986 |
What companies use Product Knowledge the most?
1. AutoZone
Zippia score 4.4
How AutoZone uses Product Knowledge:
- Assisted customers while maintaining advanced product knowledge.
- Evaluate customer needs, communicate product knowledge, and present appropriate merchandise and services.
- Coordinated regular discussions with coworkers and subordinates in order to disseminate learned information and improve team product knowledge.
Most common skills for AutoZone:
- Customer Service
- Customer Satisfaction
- Store Operations
- Customer Complaints
- Inventory Management
- Sales Floor
2. GNC
Zippia score 4.3
How GNC uses Product Knowledge:
- Possessed expert product knowledge in order to assist consumers in their purchases.
- Authored creative programs, delivering innovative methods to improve customer wellness based on product knowledge.
- Demonstrated superior product knowledge in assisting customers.
Most common skills for GNC:
- POS
- Loss Prevention
- HR
- Store Sales
- Payroll
- Retail Store
3. Whole Foods Market
Zippia score 4.4
How Whole Foods Market uses Product Knowledge:
- Provided specialty product knowledge, meticulous organization, excellent customer service, and provided personal shopping expertise.
- Maximized personal productivity, product knowledge, and customer service.
- Set and achieved team goals related to product knowledge, merchandising skills, and weekly sales.
Most common skills for Whole Foods Market:
- Customer Service
- Product Knowledge
- Sales Floor
- Inventory Control
- Groceries
- Quality Standards
4. Jo-Ann Stores
Zippia score 4.2
How Jo-Ann Stores uses Product Knowledge:
- Develop product knowledge to better assist customers, and increase sales.
- Greeted and acknowledged every customer by maintaining solid product knowledge.
- Executed merchandising planograms, involving vendor specific product knowledge and placement.
Most common skills for Jo-Ann Stores:
- Sales Floor
- Customer Service
- POS
- Cash Registers
- Store Sales
- Customer Complaints
5. Foot Locker
Zippia score 4.5
How Foot Locker uses Product Knowledge:
- Share product knowledge with customers while making personal recommendations that best fit their shopping needs.
- Provided personalized customer service and product knowledge which led the customer to purchase the best product fit for them.
- Helped customers select products that best fit their personal needs with superior product knowledge.
Most common skills for Foot Locker:
- Inventory Control
- POS
- Customer Service
- Customer Complaints
- Security Practices
- Sales Floor
6. Chico Hot Springs
Zippia score 3.7
Most common skills for Chico Hot Springs:
- Fine Dining
- Corporate Events
- Menu Planning
7. Office Depot
Zippia score 4.2
How Office Depot uses Product Knowledge:
- Provide technical and product knowledge support to extremely demanding customers and representatives in high pressure, time sensitive situations.
- Increased department sales 40% through the use of extensive product knowledge, add-on item sales, and high customer retention.
- Enhanced customer experience with product knowledge education of department staff.
Most common skills for Office Depot:
- Customer Service
- POS
- Business Cards
- Sales Floor
- Product Knowledge
- Inventory Control
8. Buckle
Zippia score 4.0
How Buckle uses Product Knowledge:
- Educated 20 member team highlighting visual merchandising standards and product knowledge and then continually ensured correct implementation throughout the store.
- Demonstrate exemplary customer service and excellent product knowledge to maximize sales
- Utilize store tools to keep guest loyalty: Credit Cards, Layaway, and Product Knowledge.
Most common skills for Buckle:
- Sales Floor
- Product Knowledge
- Conference Calls
- Leadership
- Customer Service
- Customer Inquiries
10. Ace Hardware
Zippia score 4.3
How Ace Hardware uses Product Knowledge:
- Provided product knowledge, Provided care to plants & fowl stock, Loaded feed/lumber, Cleaned store, Stocked
- Discussed product knowledge with potential customers.
- Achieved team sales goals * Product knowledge * Customer Service * Visual Merchandise * Money Management
Most common skills for Ace Hardware:
- Customer Service
- Data Analysis
- Safety Standards
- POS
- Inventory Control
- Direct Reports
11. Claire's
Zippia score 4.6
How Claire's uses Product Knowledge:
- Dedicated to continuously improving sales abilities and product knowledge.
- Create Style Watches and Product knowledge memos for the field and Ecommerce.
- Assisted sales associates with training on how to sell products, customer service, product knowledge, visual standards and operations.
Most common skills for Claire's:
- Bank Deposits
- Sales Associates
- Customer Complaints
- Sales Floor
- Customer Relations
- Loss Prevention
12. Macy's
Zippia score 4.5
How Macy's uses Product Knowledge:
- Greet store patrons, provide product knowledge, and direct customers to fitting rooms.
- Teach and coach team members on brand history and product knowledge.
- Maintain store's visual appearance at all times and maintain product knowledge.
Most common skills for Macy's:
- Sales Floor
- Customer Service
- Product Knowledge
- Sales Associates
- POS
- Stock Room
13. JPMorgan Chase & Co.
Zippia score 4.8
How JPMorgan Chase & Co. uses Product Knowledge:
- Maintained product knowledge, industry standards/best practices and current consumer/business needs.
- Trained branch staff on product knowledge, operations, code of conduct, policy and procedure increasing expertise and productivity.
- Provided product knowledge and recommendations that met a customer s ever changing needs.
Most common skills for JPMorgan Chase & Co.:
- Customer Service
- QA
- Process Improvement
- Customer Inquiries
- Customer Accounts
- SharePoint
14. Petco Holdings, Inc.
Zippia score 4.1
How Petco Holdings, Inc. uses Product Knowledge:
- Demonstrate and share product knowledge to help build customer loyalty and increase sales.
- Trained new and existing employees in animal care, product knowledge, register operations, and best sales practices.
- Displayed the appropriate signage for products and sales promotions Shared product knowledge with customers while making personal recommendations.
Most common skills for Petco Holdings, Inc.:
- PET
- Customer Service
- Sales Floor
- Telephone Calls
- Customer Complaints
- Troubleshoot
15. General Nutrition Centers, Inc
Zippia score 4.1
How General Nutrition Centers, Inc uses Product Knowledge:
- Provide customers with product knowledge to assist them in selecting the best product for their goals, needs, and lifestyle.
- Demonstrated superior product knowledge in assisting customers, sold merchandise and interacted with customers according to company standards
- Interview potential Sales Associates Sales Associate: Demonstrate superior product knowledge in assisting customers with all nutritional needs.
Most common skills for General Nutrition Centers, Inc:
- Product Knowledge
- Loss Prevention
- Inventory Control
- Retail Store
- Bank Deposits
- Retail Sales
16. Dollar General
Zippia score 4.4
How Dollar General uses Product Knowledge:
- Provided optimal customer service by greeting guests, directing guests to products, and providing product knowledge.
- Displayed solid product knowledge and maintained an awareness of all promotions and advertisements.
- Greet guest, direct guests to products, and provide product knowledge.
Most common skills for Dollar General:
- Stock Shelves
- Bank Deposits
- Cash Drawers
- Inventory Management
- Cash Control
- Customer Service
17. Dunham's Sports
Zippia score 4.1
How Dunham's Sports uses Product Knowledge:
- Hold employee meetings with focus on targeting areas of opportunity for increased sales, profitability, and product knowledge.
- Employed developed sales skills and product knowledge to sell key items each month.
Most common skills for Dunham's Sports:
- Bank Deposits
- Customer Service
- Product Knowledge
- Customer Complaints
- Cash Registers
- Store Operations
18. Aeropostale
Zippia score 4.5
How Aeropostale uses Product Knowledge:
- Provided exceptional customer service by applying product knowledge, and register operations.
- Performed superior customer service duties which included greeting customers, ringing up transactions, providing customer assistance and offering product knowledge.
- Performed customer sales with efficient expertise in customer service, product knowledge, and professional communication.
Most common skills for Aeropostale:
- Stock Room
- Customer Service
- Product Knowledge
- Sales Floor
- Loss Prevention
- POS
19. URBN
Zippia score 4.4
How URBN uses Product Knowledge:
- Utilize a wealth of product knowledge and training to best assist the client.
- Accommodate the customer with every need and know your product knowledge to answer any question they have.
- Trained associates, department managers, and store manager on company directive and product knowledge.
Most common skills for URBN:
- Sales Floor
- Bank Deposits
- Store Merchandise
- Store Operations
- Tech Packs
- Inventory Control
Other skills
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- Patient Education companies
- Patient Flow companies
- Patient Registration companies
- Patient Rooms companies
- Patient Safety companies
- Patient Service companies
- Patient Transport companies
- Patient Treatment companies
- Patients companies
- Patrol companies
- Payment Arrangements companies
- Payroll companies
- Payroll Data companies
- Payroll Processing companies
- Payroll System companies
- Payroll Tax Returns companies
- Payroll Taxes companies
- Pediatrics companies
Updated December 28, 2023