Jobs that use reservations the most include control room supervisor, passenger service agent, and reservations sales supervisor.
| Rank | Job title | Salary | % of all skills | Job openings |
|---|---|---|---|---|
| 1 | Control Room Supervisor | $46,004 | 60% | 79,281 |
| 2 | Passenger Service Agent | $29,675 | 55% | 34,592 |
| 3 | Reservations Sales Supervisor | $58,685 | 54% | 19,682 |
| 4 | Reservations Manager | $73,697 | 53% | 14,447 |
| 5 | Reservation Clerk | $27,143 | 52% | 69,218 |
| 6 | Reservation Sales Agent | $35,459 | 51% | 200,677 |
| 7 | Reservations Agent | $31,591 | 51% | 198,023 |
| 8 | Reservation Supervisor | $40,321 | 50% | 17,880 |
| 9 | Group Coordinator | $40,832 | 49% | 25,342 |
| 10 | Reservation Specialist | $34,690 | 49% | 179,812 |
What jobs use Reservations the most?
1. Control Room Supervisor
How control room supervisor uses Reservations:
- Ensure that specific assignments run at the predicted rate, and that the predicted number of completes are attained.
- Ensure adequate room availability to aid front desk associates with guest registration and reservation maintenance for large groups and VIP guests.
- Monitor CCTV system throughout complex and dispatch patrols accordingly.
Most common skills for control room supervisor:
- Reservations
- Guest Request
- Out-of-Order Rooms
- Marriott
- Guest Service
- Room Inventory
2. Passenger Service Agent
How passenger service agent uses Reservations:
- Help troubleshoot and fix technology problems over-the-counter with clients while offering professional services to help achieve business goals.
- Computerize check-in, verify documentation, ticket, seat reservations and seat assignments for passengers traveling on international flights.
- Operate tugs, belt loaders, jet bridge and carts.
Most common skills for passenger service agent:
- Reservations
- Reservation System
- Passenger Service
- English Language
- Ticket Counter
- Customer Service
3. Reservations Sales Supervisor
How reservations sales supervisor uses Reservations:
- Manage organizational standards, cleanliness of store and safety procedures/policies; manage and maintain store appearance, provide exceptional customer service.
- Position require mandatory thorough knowledge of each unit to assist in booking the units via phone or online.
- Delight families with efficient arrangements for reservations and selling of equipment for moving purposes.
Most common skills for reservations sales supervisor:
- Reservations
- Customer Service
- Booking
- Inbound Calls
- Front Desk
- Hotel Reservations
4. Reservations Manager
How reservations manager uses Reservations:
- Manage Hotel/F & B/Spa reservation and PBX departments.
- Lead salesforce in selling and upselling cruises via inbound and outbound calls as well as internet inquiries.
- Manage payroll and scheduling, interview and hire new associates, score calls and coach associates on a daily basis.
Most common skills for reservations manager:
- Reservations
- Data Entry
- Customer Inquiries
- Booking
- Room Inventory
- Payroll
5. Reservation Clerk
How reservation clerk uses Reservations:
- Demonstrate strong math skills in managing inmate s accounts and calmly and effectively deescalating outbursts of belligerent inmates.
- Accommodate individual/group/ VIP's booking as per the arrival list and departure.
- Schedule all meeting event space and conference room usages for VIP and groups.
Most common skills for reservation clerk:
- Reservations
- Customer Service
- Reservation System
- Front Desk
- Sales Techniques
- Data Entry
6. Reservation Sales Agent
How reservation sales agent uses Reservations:
- Provide customer service and achieve sales quotas by efficiently answering and completing incoming reservations calls quickly.
- Receive and handle high volume of inbound customer calls booking domestic and international airline reservations.
- Communicate information regarding designate VIP reservations.
Most common skills for reservation sales agent:
- Reservations
- Customer Service
- Booking
- Inbound Calls
- Front Desk
- Resorts
7. Reservations Agent
How reservations agent uses Reservations:
- Utilize OpenTable to take and manage reservations both from incoming calls and ones request online.
- Manage computerized bookings and reservations, corporate and private account management, credit card authorizations, billing, and discrepancy resolutions.
- Provide exceptional level of customer service to incoming callers while focusing on sales by booking reservations consistently and correctly.
Most common skills for reservations agent:
- Reservations
- Customer Service
- Booking
- Data Entry
- Front Desk
- Telephone Calls
8. Reservation Supervisor
How reservation supervisor uses Reservations:
- Manage domestic and international reservations, corporate and private accounts, credit card authorizations, and discrepancy resolutions.
- Manage facility procedures relate to insurance and billing and solve patients' queries regarding their insurance renewal and expiry.
- Take calls in reservations and PBX to help with high call volume.
Most common skills for reservation supervisor:
- Reservations
- Front Desk
- Booking
- Guest Service
- Phone Calls
- Reservation System
9. Group Coordinator
How group coordinator uses Reservations:
- Manage group blocks by making sure that PMS and Delphi are interfacing correctly and maintaining cut off dates.
- Prepare and manage client correspondence relating to individual and group reservations and other group reservation functions.
- Coordinate all large group contracts to ensure all information is accurately reflect in reservations systems.
Most common skills for group coordinator:
- Reservations
- Front Desk
- Booking
- Group Reservations
- VIP
- CPR
10. Reservation Specialist
How reservation specialist uses Reservations:
- Schedule reservations and manage cancellations; provide customer service while following through with client satisfaction.
- Assist non-owners and owners with booking reservations for vacation packages at the numerous vacation destinations available.
- Conduct upselling techniques in an effort to make a more profitable sale.
Most common skills for reservation specialist:
- Reservations
- Customer Service
- Booking
- Hotel Reservations
- Resorts
- Outbound Calls
11. Hostess
How hostess uses Reservations:
- Assist guests in booking reservations and manage guest history data using OpenTable reservation system.
- Welcome guests upon arrival and provide seating arrangements base upon OpenTable reservations and guest preference.
- Greet by name and escort patrons to their personalize private dining area while coordinating reservations and exemplifying customer service
Most common skills for hostess:
- Reservations
- Exceptional Guest
- Seat Guests
- To-Go Orders
- Bus Tables
- Telephone Calls
12. Hotel Receptionist
How hotel receptionist uses Reservations:
- Operate hotel switchboard, take calls and provide information and transfer calls and manage accurate accounting of all rooms.
- Authorize to take charge of telephone reservations and provide accommodation information for customer.
- Register new patients and updates existing patient demographics by collecting patient detail patient information including personal and financial information.
Most common skills for hotel receptionist:
- Reservations
- Customer Service
- Hotel Services
- Hotel Guests
- Hotel Reservations
- Customer Complaints
13. Corporate Travel Counselor
How corporate travel counselor uses Reservations:
- Manage corporate travel arrangements for business accounts, including passport and visa documents.
- Coordinate corporate travel reservations including air, car and hotel reservations.
- Sabre airline system, but not as proficient as on Apollo.
Most common skills for corporate travel counselor:
- Reservations
- Travel Industry
- Corporate Clients
- Apollo
- Domestic Travel
- Customer Service
14. Hotel Desk Clerk
How hotel desk clerk uses Reservations:
- Manage customer service issues with ease and charm and train other co workers in daily operations.
- Provide customer service to hotel guests; receive reservations for incoming guests base on room availability.
- Make reservations for incoming guests base on room availability and interview incoming guests to determine room assignment.
Most common skills for hotel desk clerk:
- Reservations
- Customer Service
- Room Availability
- Computer System
- Data Entry
- Registration Cards
15. Pet Resort Concierge
How pet resort concierge uses Reservations:
- Greet and guide new patients through the initial registration process and logistics, eliminating first appointment frustrations and managing patient expectations.
- Maintain constant contact regarding event details, reservations, and guests' VIP status with DRI.
- Update and retain pet, and pet parent information.
Most common skills for pet resort concierge:
- Reservations
- Front Desk
- Guest Service
- Booking
- Guest Satisfaction
- Exceptional Guest
16. Travel Counselor
How travel counselor uses Reservations:
- Manage corporate travel arrangements for business accounts, including passport and visa documents.
- Deliver comprehensive administrative support, with focus on coordinating travel arrangements, with this DoD contractor.
- Create PDFs prior to being send to print vendors and edit sell sheets for product introduction mailings.
Most common skills for travel counselor:
- Reservations
- Apollo
- Ground Transportation
- Booking
- Corporate Travel
- Customer Issues
17. Hotel Reservation Agent
How hotel reservation agent uses Reservations:
- Train new associates to Hyatt standards and the most efficient way to accomplish the day's tasks.
- Provide customer service by answering telephone calls regarding hotel reservations.
- Compute tour reservations from the sales department utilizing hotel facility.
Most common skills for hotel reservation agent:
- Reservations
- Hotel Reservations
- Booking
- Front Desk
- Room Reservations
- Inbound Calls
18. Hotel Concierge
How hotel concierge uses Reservations:
- Greet and guide new patients through the initial registration process and logistics, eliminating first appointment frustrations and managing patient expectations.
- Arrange and set up VIP tickets for upcoming concerts.
- Serve and provide samplings of wine at tasting events across the north-side of Chicago.
Most common skills for hotel concierge:
- Reservations
- Front Desk
- Guest Service
- Hotel Guests
- Dinner Reservations
- Local Attractions
19. Innkeeper
How innkeeper uses Reservations:
- Manage several customer service incidents and tend to emergencies including the administration lifesaving CPR to a gym patron.
- Front desk reception, guest relations, reservations, concierge/massage bookings, indoor and outdoor creek-side hostess, gift shop sales.
- Greet and register guests on arrival using POS terminal.
Most common skills for innkeeper:
- Reservations
- Clean Rooms
- Wine
- Front Desk
- Customer Service
- Concierge Services
20. Senior Travel Consultant
How senior travel consultant uses Reservations:
- Manage VIP upgrades, including air, car and hotel, for add value service.
- Negotiate contracts, book event/meeting space; manage corporate housing for independent contractors, including RFP's and ROI's.
- Consult with members regarding travel arrangements including vacation packages, airline tickets, hotel accommodations and rental car reservations.
Most common skills for senior travel consultant:
- Reservations
- GDS
- Booking
- Car Rentals
- Visas
- Travel Industry
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Updated December 28, 2023