Key Account Executive - Facility Solutions (greater Houston area)
Staples, Inc.
Remote job
Staples is business to business. You're what binds us together. Our world-class sales and sales support teams work directly with businesses of all sizes to offer products and services to meet our customers' unique needs. We are committed to understanding our customers and use best-in-class sales tools and technology to find the best solutions. We're constantly discovering new ways to reach our goals, taking time to develop our skills and investing in our career growth, so we can enjoy lucrative opportunities and grow our careers both within and beyond sales. As a Key Account Executive (KAE) - Facility Solutions, you will be an integral part of our Facilities team, driving business growth and fostering relationships with key/enterprise clients. You'll be joining a dynamic environment where collaboration and innovation are expected and celebrated. This is a remote position with a focus on supporting customers in the greater Houston market. While the role is fully remote, candidates located within or near Houston, where the majority of our customers are based, are strongly preferred to support collaboration, travel, and local market engagement. What you'll be doing: Grow and manage complex Facility (Jan/San) opportunities with existing enterprise/major clients in an assigned territory. Strategize and close high-value sales deals, leveraging your communication and persuasion skills. Interface at senior levels within customer sites to build lasting partnerships. Adapt and thrive in a fast-paced, change-driven environment. Deliver impactful presentations to clients and internal stakeholders. Manage your time and priorities with strong organizational skills. Demonstrate follow-up and follow-through on administrative tasks and client needs. Utilize analytical, negotiating, and problem-solving skills to overcome challenges and deliver business targets. Collaborate with cross-functional teams to ensure seamless execution of solutions. Drive revenue accountability across assigned accounts. What you bring to the table: Highly driven, competitive, and results-oriented approach. Exceptional communication and persuasion abilities. Proven capability to interface with senior-level executives and stakeholders. Ability to succeed in environments that require adaptability to change. Strong presentation skills for varied audiences. Self-starter mentality with a relentless focus on results. Time management and organizational excellence. Outstanding interpersonal skills for relationship building. Attention to detail and robust administrative follow-up. Strong analytical, negotiating, and problem-solving capabilities. What's needed- Basic Qualifications: High School Diploma or GED required. 4+ years of outside sales or related experience - ideally managing a book of business with larger/enterprise accounts. Experience in janitorial/sanitation, cleaning supply, breakroom, safety, and related product categories. What's needed - Preferred Qualifications: Bachelor's degree. Successful experience with training and demonstration, both internally and for end-users. We Offer: Inclusive culture with associate-led Business Resource Groups Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays) Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation. At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.$119k-154k yearly est. Auto-Apply 3d agoDatacenter Technician (On Demand)
Sharp Brains
Grove City, OH
Supplier shall review the DCRM (Data Center Request Management) tool and acknowledge the work request by providing a date for completion within 24 hours. Supplier must complete the installation date within three (3) days of the request hitting the HSS queue. Installation priorities are to be coordinated with the onsite Verizon leader. New Installations will include the following tasks: ● Rack / cabinet installations ● Install power strips within cabinets ● Power up cabinets, label rack, update DCTracks ● Plug in IT equipment using best practices for loading a cabinet and power strips. ● Space provision IT devices in DCTracks ● Unboxing of hardware and disposal of packing material ● Rack and stack of IT devices ● Configure ILO / IDRAC on servers / network gear ● Install all patch cords as required. ● Install trunks and patch panels as required to support additional capacity ● Ping tests of all ILO connections. ● Attend planning meetings with customers, network, SAN teams ● Customer communications for DCRM details and closure ● Provide access for vendors and complete any required paperwork to telco Meet me rooms ● Perform all, IT audits, annual DCtrack and Tape audits ● Parts ordering(quote gathering) and submissions for purchase ordering ● Vendor access approval for break fix activity and facility repairs. ● Provide on call support as required ● Provide Emergency onsite coverage (may be extended time frame) ● Provide support to facilities teams during any power work being performed within the facility where pre and post IT power checks must be performed.$28k-45k yearly est. 2d agoOhio_VMWare+RightFax v8+Hitachi SAN_W2
360 It Professionals
Columbus, OH
360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Job Description We are looking to fill a position for a technical Specialist in Columbus OH. Qualifications Applicants must have at least 8 years of experience VMware Windows Server 2003, 2008, 2016 RedHat Linux Active Directory version 10.60 Enterprise (w/FP 3 SR 3) Hitachi SAN support Cisco VoIP support Polycom Video Conference support Additional Information In person interview is acceptable.$74k-91k yearly est. 60d+ agoData Analyst (Remote)
Francisco Partners
Remote job
First San Francisco Partners is a business advisory and enterprise information management (EIM) consultancy dedicated to helping companies leverage their data to improve strategic decision-making, reduce risk, create operational efficiencies and fuel unprecedented business success. Our services span data governance, data quality strategies, data management architecture, master data management strategy and implementation, analytics and big data. Job Responsibilities and Duties We have an immediate opening for a Data Analyst who will manage and drive the development of business and data requirements and functional specifications for BI, MDM and data quality projects throughout the development life cycle from planning, initial analysis and design all the way through to implementation and user acceptance. The emphasis for this position is data quality. Capable of Data Profiling of source data to provide understanding of the source data to assist business users in refining information requirements. Able to relate source data to business information so that the implications of source data structures can be explained to business users in business terms. Capable of analyzing data to detect possible data quality exceptions, and ability to communicate these issues to business users effectively. Ability to work with business users in Data Issue Management around detected Data Quality problems; especially assisting the drive towards root cause solutions. Able to assist with conceptual, logical, and physical data modeling, and interface effectively with data modelers. Able to capture metrics about data environments, such as frequency of different types of data quality issues, and to report effectively on these to business and IT stakeholders. Able to assist with development of technical requirements for data integration and changed data capture for MDM and BI environments. Is able to specify data extraction from sources. Can assist with capturing information requirements. Is able to conduct manual Data Quality analysis when no formal DQ tool is included in project. Can identify root causes of data quality issues. Able to help update Metadata Repository. Able to map and update mapping templates. Able to prepare estimates for projects assigned. Able to manage any change requests related to the working project plans daily to meet the agreed deadlines. Operates as a strategic partner with IT to influence the design, alignment, and implementation of technical standards to address appropriate business solutions. Skills and Qualifications: 5 years of experience working in a data analyst or closely related data-centric role. Very proficient in SQL, and variants (e.g. in different platforms). Understanding of relational database concepts, such as referential integrity. Ability to work with stored procedures. Good understanding of, and ability to utilize, technical metadata present in database platforms. Ability to read, understand and contribute to data models. Understanding of common data services, especially ETL, backup, restore, role-based security. Familiarity with types of data quality issues, and approaches to their resolution. Experience with common data analyst support tools (e.g. TOAD, SQL Navigator). Experience with data mapping (Source to Target mapping). Excellent communication skills, presentation and interpersonal skills are required. A demonstrated track record of making a difference and adding value. Strong organizational skills and the ability to multi-task. Ability to think creatively, is highly-driven and self-motivated. Ability to work and adjust to changing deadlines. Can demonstrate creative problem-solving skills. Must be able to develop relationships across the organization, working cross- functionally to get results. Ability to present complex information in a simplified fashion to facilitate understanding. Can effectively manipulate and analyze large amounts of data. Proficient with MS Office products. Bachelor's degree in Bachelor's Degree in Business Administration, Computer Science, CIS or related field, or equivalent work experience. Experience with Data Profiling tools and Data Quality tools is a definite plus, although purely manual techniques may be used in any given assignment. Familiarity with Metadata Repository tools is also a definite plus. Requirements Must be able to travel at least 50% to client site. Can work remotely$95k-134k yearly est. 60d+ agoTechnical Account Manager (Remote OK)
Arkose Labs
Remote job
Job Description The mission of Arkose Labs is to create an online environment where all consumers are protected from online spam and abuse. Recognized by G2 as the 2025 Leader in Bot Detection and Mitigation, with the highest score in customer satisfaction and largest market presence four quarters running, Arkose Labs offers the world's first $1M warranties for credential stuffing and SMS toll fraud. With 20% of our customers being Fortune 500 companies, our AI-powered platform combines powerful risk assessments with dynamic threat response to undermine the strategy of attack, all while improving good user throughput. Headquartered in San Mateo, CA, with employees in London, Costa Rica, Australia, Spain, India, and Argentina. Arkose Labs protects enterprises from cybercrime and abuse. As a Technical Account Manager at Arkose Labs, you'll own strategic relationships with our top customers, driving adoption, retention, and growth by delivering technical guidance and business value. You'll lead discovery conversations, guide solution implementation, and act as a trusted advisor-balancing deep technical understanding with strong executive presence. You'll play a critical role in aligning customer goals with Arkose Labs' solutions while managing expectations, influencing outcomes, and ensuring long-term success. Key Responsibilities: Serve as the strategic partner and primary point of contact for enterprise customers. Lead technical discovery and intake calls independently-understanding customer architectures, web applications, and cloud stacks. Guide customers through implementation, optimization, and best practices without needing constant engineering support. Manage executive relationships and influence stakeholders to adopt recommendations. Ensure alignment with customer goals, drive adoption, and proactively mitigate churn risk. Identify and pursue expansion opportunities in collaboration with sales. Deliver insights and communicate value through reporting, consultation, and thought leadership. Leverage industry knowledge to tailor guidance to customer needs. What You Bring: 8+ years in Customer Success, Technical Account Management, Solution Consulting or related technical client-facing roles. Strong understanding of web applications, cloud infrastructure, and modern development stacks (HTML, JavaScript, APIs). Ability to confidently lead technical conversations and troubleshoot issues. Executive presence with excellent communication, relationship management, and consultative skills. Background in SaaS, cybersecurity, or financial services is a strong plus. Nice-to-Haves: Bachelor's degree in Computer Science, MIS, Engineering, or its equivalent. Background in customer-facing cybersecurity. Why Arkose Labs? At Arkose Labs, our technology-driven approach enables us to make a substantial impact in the industry, supported by a robust customer base consisting of global enterprise giants such as Microsoft, Roblox, and more. We're not just a company; we're a collaborative ecosystem where you will actively partner with these influential brands, tackling the most demanding technical challenges to safeguard hundreds of millions of users across the globe. Why do top tech professionals choose Arkose Labs? Cutting-Edge Technology: Our high-efficacy solutions, backed by solid warranties, attract leading, global enterprise clients. Innovation and Excellence: We foster a culture that emphasizes technological innovation and the pursuit of excellence, ensuring a balanced and thriving work environment. Experienced Leadership: Guided by seasoned executives with deep tech expertise and a history of successful growth and equity events. Ideal Size: We're structured to be agile and adaptable, large enough to provide stability, yet small enough to value your voice and ideas. Join us in shaping the future of technology. At Arkose Labs, you're not just an employee; you're part of a visionary team driving global change The most recognizable brands in the world select Arkose Labs, including Roblox, Microsoft, Adobe, Expedia, Snapchat, Zilch, and ZipAir. We value your unique contributions, perspectives, and experiences. Be part of a diverse and high-performing environment that prioritizes collaboration, excellence, and inclusion. We hire the best, focus on their professional development, and offer support for continuing education. We value: People: first and foremost they are our most valuable resource. Our people are independent thinkers who make data driven decisions and take ownership and accountability in all the things they do. Team Work. We demonstrate respect, trust, integrity, and communicate openly with a positive can do attitude and constructively challenge one another Customer Focus. We empathize with our customers and obsess about solving their problems Execution with precision, professionalism and urgency Security. It's the lens through which we implement our processes, procedures, and programs Benefits: Competitive salary + Equity 401k plan Robust benefits package- 85% medical, dental, vision coverage for employees and 75% for dependents Flexible PTO Life insurance coverage Short and Long Term Disability Insurance paid by the company Generous nationwide parental leave policy Amazing discounts program Wellbeing package including mental health and gym discounts Flexible working hours to support personal well-being and mental health Employee Assistance Program Arkose Labs is an Equal Opportunity Employer that makes employment decisions without regard to race, color, religious creed, national origin, ancestry, sex, pregnancy, sexual orientation, gender, gender identity, gender expression, age, mental or physical disability, medical condition, military or veteran status, citizenship, marital status, genetic information, or any other characteristic protected by applicable law. In addition, Arkose Labs will provide reasonable accommodations for qualified individuals with disabilities. #LI-Midsenior$78k-108k yearly est. 29d agoTechnical Product Manager
Counterpart International
Remote job
Counterpart is an insurtech platform reimagining management and professional liability for the modern workplace. We believe that when businesses lead with clarity and confidence, they become more resilient, more innovative, and better prepared for what's ahead. That's why we built the first Agentic Insurance™ system - where advanced AI and deep insurance expertise come together to proactively assess, mitigate, and manage risk. Backed by A rated carriers and trusted by brokers nationwide, our platform helps small businesses grow with confidence. Join us in shaping a smarter future, helping businesses Do More With Less Risk . As a Technical Product Manager at Counterpart, you will play a lead role in planning, sequencing, and development of the future of the Company. You will be a primary stakeholder in the company's product roadmap and crafting the vision of what will be valuable for the company to work on. You will help coordinate the needs of our Product, Insurance, and Engineering teams while helping to design the systems and features that shape the future of insurance. In addition, you will help evolve and better culture, rituals, and processes that underpin a high functioning engineering team and the organization more broadly. YOU WILL Design and execute launch plans for new products and integrations in collaboration with insurance, field, data, and engineering teams. Develop a deep understanding of existing user pain points and current systems and data flows. Use this knowledge to design practical and technically sound solutions to address user needs. Drive product adoption through clear documentation, training, and iterative improvements based on product usage and feedback. Monitor and analyze product usage to identify trends, opportunities, and areas for improvement. Use these insights to inform future product development. Conduct user feedback sessions when necessary to validate key assumptions and refine use cases. Collaborate with business and engineering leads to define quarterly goals and objectives that align with the company's vision and strategy.. Work cross-functionally with engineering, design, marketing, data science, and operations, to deliver products that meet insurance market demands and business goals. Ensure transparency and collaboration with internal and external stakeholders at every step of the product development process. Effectively collaborate and communicate results and insights with cross-functional teams & external partners. YOU HAVE 3-5+ years experience working in operations or product management at an insure-tech or B2B SaaS startup company Highly effective communication skills with the ability to convey technical challenges between engineering and the various product stakeholders History of managing successful product and feature launches from the idea to development stages Past experience building in a fast-paced environment Ability to inspire action and drive decision making with team members Excitement for building and experimenting with new technologies and systems Highly organized and detail oriented to maintain complex documentation and systems Solid understanding of modern technologies used by engineers Experience working with remote team members consisting of both full-time teammates and third party contractors. Bonus if you have a strong understanding of the insurance industry, particularly in areas like underwriting workflows, claims management, or policy administration. WHO YOU WILL WORK WITH: Tanner Hackett, CEO & Founder: Having founded two other major startups, including Button and Lazada, Tanner now spends his time focused on mental health through his philanthropy, Openminded.org, in addition to reading, surfing, yoga, and enjoying the outdoors. Chris Shafer, Chief of Staff: Chris is a published scientific author, having studied the neural correlates of gratitude at the lauded Brain and Creativity Institute. He has since helped to launch numerous businesses in which he held a variety of critical roles from product management to business operations to strategic partnerships. Chris received his bachelor's degree in Biological Sciences from the University of Southern California. Tobias Schuler, Head of Data Analytics: After becoming a Fellow of the Casualty Actuarial Society & working as a consultant actuary at EY for several years, Tobias went on to drive the actuarial data & systems teams at QBE. He further leveraged his deep insurance & technical expertise at Munich Re Digital Partners in North America, where he headed data & analytics & oversaw the data infrastructure behind some of their largest programs. Dave Lin, Head of Product and Engineering: Dave has built and scaled B2B platforms at Yext, Apple, Amazon, and Hookit. He received his MS and BS in Electrical Engineering from University of California, San Diego. WHAT WE OFFER: Fully remote workplace Flexible Time Off: We offer flexible time off, allowing you to take time when you need it. Work from Anywhere: Counterpart is a fully distributed company, meaning there is no office. We allow employees to work from wherever they do their best work, and invite the team to meet in person a couple of times per year. Stock Options Wellness Stipend Health, Dental, and Vision Coverage 401(k) Retirement Plan Parental Leave Home Office Allowance: to set up your home office with the necessary equipment and accessories Book stipend Wellness stipend Professional Development Reimbursement No working birthdays: Take your birthday off, giving you the opportunity to relax, enjoy your special day, and spend time with loved ones Charitable Contribution Matching COUNTERPART'S VALUES: Conjoin Expectations - it is the cornerstone of autonomy. Ensure you are aware of what is expected of you and clearly articulate what you expect of others. Speak Boldly & Honestly - the only failure is not learning from mistakes. Don't cheat yourself and your colleagues of the feedback needed when expectations aren't being met. Be Entrepreneurial - control your own destiny. Embrace action over perfection while navigating any obstacles that stand in the way of your ultimate goal. Practice Omotenashi (“selfless hospitality”) - trust will follow. Consider every interaction with internal and external partners an opportunity to develop trust by going above and beyond what is expected. Hold Nothing As Sacred - create routines but modify them routinely. Take the time to reflect on where the business is today, where it needs to go, and what you have to change in order to get there. Prioritize Wellness - some things should never be sacrificed. We create an environment that stretches everyone to grow and improve, which is fulfilling, but is only one part of a meaningful life. Our estimated pay range for this role is $150,000 to $175,000. Base salary is determined by a variety of factors, including but not limited to, market data, location, internal equitability, and experience. We are committed to being a welcoming and inclusive workplace for everyone, and we are intentional about making sure people feel respected, supported and connected at work-regardless of who you are or where you come from. We value and celebrate our differences and we believe being open about who we are allows us to do the best work of our lives. We are an Equal Opportunity Employer. We do not discriminate against qualified applicants or employees on the basis of race, color, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by federal, state, or local law, rule, or regulation.$150k-175k yearly Auto-Apply 60d+ agoHRIS Solutions Architect
Stitch Fix
Remote job
, Inc. Stitch Fix (NASDAQ: SFIX) is the leading online personal styling service that helps people discover the styles they will love that fit perfectly so they always look - and feel - their best. Few things are more personal than getting dressed, but finding clothing that fits and looks great can be a challenge. Stitch Fix solves that problem. By pairing expert stylists with best-in-class AI and recommendation algorithms, the company leverages its assortment of exclusive and national brands to meet each client's individual tastes and needs, making it convenient for clients to express their personal style without having to spend hours in stores or sifting through endless choices online. Stitch Fix, which was founded in 2011, is headquartered in San Francisco. About the Team The Business Systems team is at the forefront of Stitch Fix's digital transformation, delivering innovative technology solutions that power our People, Finance, Procurement and Merchandising functions. We leverage modern enterprise platforms, AI-native architectures, and automation to create seamless employee experiences while driving operational excellence. Our mission is to build intelligent, scalable systems that enable our workforce to thrive in an increasingly AI-augmented world. About the Role As an HRIS Solutions Architect on the Business Systems Engineering team, you will serve as the architect and platform owner for our People Technology ecosystem. You will design, build, and operate enterprise-grade systems that power talent management, workforce analytics, and HR operations. This role requires deep technical expertise in integration architecture,data modelling, API design, and software engineering practices. You will collaborate with People & Culture, Finance, Platform Engineering, Data Engineering, and Application Development teams to build resilient, scalable, and AI-enabled systems. You're excited about this opportunity because you will… Architect the future of People Tech: Design scalable, AI-ready architectures that automate end-to-end HR processes and unlock new capabilities. Innovate with Agentic AI: Champion the exploration and implementation of AI agents and machine learning to revolutionize workflows and generate actionable insights. Build impactful applications: Build impactful applications using Workday Extend and develop complex integrations in Workday Studio using Java, Python, or other supported languages. Lead technical strategy: Partner with Enterprise Architecture to define system boundaries, data flows, and integration standards; conduct design reviews and provide technical mentorship. Build scalable integrations: Design event-driven integration patterns, RESTful/SOAP APIs, and data pipelines connecting HRIS Systems across our technology ecosystem. Drive technical excellence: Establish integration patterns, reusable code libraries, and architectural standards; implement monitoring, logging, and alerting for all HRIS systems. Empower through data: Advocate for data integrity and Build data pipelines and API layers and Enterprise Analytics platforms to build resilient architectures treating data as a strategic asset. Ensure security & compliance: Design secure architectures using OAuth 2.0, implement RBAC and encryption, and maintain SOX compliance across all integrations. Drive strategic impact: Partner with cross-functional leaders to translate business pain points into technical roadmaps that support our multi-year vision. We're excited about you because… Have 7+ years of experience in solution evaluation, design, and implementation of Workday and HR technology. Possess deep technical mastery of Workday modules (HCM, Advanced Comp, Benefits, Talent) and understand how to balance flexibility with performance. Are a builder at heart: You have hands-on experience with Workday Extend, Prism, and complex integrations within the HR ecosystem Understand modern engineering practices: Git, CI/CD pipelines, automated testing, observability tools (Datadog), and SLO/SLI-based reliability. Think strategically: You don't just configure; you architect entire flows to connect complex business objectives with the right blend of technology. Grasp modern security: You are fluent in OAuth 2.0 and API security models to ensure every solution is compliant and robust. Own the outcome: You demonstrate strong project management skills, independently prioritizing tasks to navigate ambiguity and deliver high-impact results. Collaborate effectively: You excel at facilitating design discussions and aligning diverse stakeholders on complex technical solutions. Why you'll love working at Stitch Fix... We are a group of bright, kind people who are motivated by challenge. We value integrity, innovation and trust. You'll bring these characteristics to life in everything you do at Stitch Fix. We cultivate a community of diverse perspectives- all voices are heard and valued. We are an innovative company and leverage our strengths in fashion and tech to disrupt the future of retail. We win as a team, commit to our work, and celebrate grit together because we value strong relationships. We boldly create the future while keeping equity and sustainability at the center of all that we do. We are the owners of our work and are energized by solving problems through a growth mindset lens. We think broadly and creatively through every situation to create meaningful impact. We offer comprehensive compensation packages and inclusive health and wellness benefits. Compensation and Benefits This role will receive a competitive salary, benefits, and equity. The salary for US-based employees hired into this role will be aligned with the range below, which includes our three geographic areas. A variety of factors are considered when determining someone's compensation-including a candidate's professional background, experience, location, and performance. This position is eligible for an annual bonus, and new hire and ongoing grants of restricted stock units, depending on employee and company performance. In addition, the position is eligible for medical, dental, vision, and other benefits. Applicants should apply via our internal or external careers site. Salary Range$103,100-$172,000 USD This link leads to the machine readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine-readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data. Please review Stitch Fix's US Applicant Privacy Policy and Notice at Collection here: **************************************************************** Recruiting Fraud Alert: To all candidates: your personal information and online safety are top of mind for us. At Stitch Fix, recruiters only direct candidates to apply through our official career pages at ************************************** or ************************************** Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers. If you are unsure if a message is from Stitch Fix, please email *********************. You can read more about Recruiting Scam Awareness on our FAQ page here: ***************************************************************************************$103.1k-172k yearly Auto-Apply 2d agoEDI Data Integrations Engineer II
Healthcare Management Administrators
Remote job
HMA is the premier third-party health plan administrator across the PNW and beyond. We relentlessly deliver on our promise to provide medium to large-size employers with customized health plans. We offer various high-quality, affordable healthcare plan options supported with best-in-class customer service. We are proud to say that for three years, HMA has been chosen as a ‘Washington's Best Workplaces' by our Staff and PSBJ™. Our vision, ‘Proving What's Possible in Healthcare™,' and our values, People First!, Be Extraordinary, Work Courageously, Own It, and Win Together, shape our culture, influence our decisions, and drive our results. What we are looking for: We are always searching for unique people to add to our team. We only hire people that care deeply about others, thrive in evolving environments, gain satisfaction from being part of a team, are motivated by tackling complex challenges, are courageous enough to share ideas, action-oriented, resilient, and results-driven. What you can expect: You can expect an inclusive, flexible, and fun culture, comprehensive salary, pay transparency, benefits, and time off package with plenty of personal development and growth opportunities. If you are looking for meaningful work, a clear purpose, high standards, work/life balance, and the ability to contribute to something important, find out more about us at: ************************** How YOU will make a Difference: The Data Integrations Engineer plays a key role ensuring the smooth transmission and processing of data between internal and external systems. The ideal candidate will have experience in writing complex SQL queries, creating ETL's, and understanding inbound and outbound EDI transactions and protocols. The incumbent will work closely with IT, business partners, and external vendors to implement new systems and update existing systems. Excellent communication skills are a must to ensure the continued smooth operation of the company. What YOU will do: Design, code, test, deploy, maintain, monitor and execute production ETL processes Investigate production ETL issues / problems Work with business users to gather requirements and design, create, and implement database systems & applications. Lead troubleshooting episodes and communicate solutions/resolutions to the team Translate concepts to requirements and technical design Complete projects and development activities timely and accurately while following the System Development Life Cycle (SDLC) Develop, implement, and optimize stored procedures and functions using T-SQL Analyze existing SQL queries for performance improvements. Create and update EDI document mappings Take ownership of SQL development for future products and enhancements of existing products. Must possess analytical and complex problem-solving skills. Performance tuning of database assets and writing queries used for front-end applications (websites, desktop applications, or cloud apps). Evaluating new tools, new technologies to help modernize existing applications. Designing Architecture for ETL/SSIS packages and Designing SSIS packages with different data sources (SQL, Flat files and XMLs etc.) and loaded the data into target source by performing different kinds of transformations. Requirements Knowledge, Experience and Attributes: BA Degree in computer science or related field preferred 3-5+ years of experience in MSSQL T-SQL development 3-5+ years of experience in MSSQL SSIS development 3-5+ years of experience with Data Warehouse - (ETL) Extract, Transform, and Load Skilled at building and optimizing complicated SQL queries and stored procedures Proficiency in programming languages (C# / Python), scripting, and data analysis tools. Bachelor's degree in IT or equivalent experience Excellent communication skills. Benefits Compensation: The base salary range for this position in the greater Seattle area is $117,000-$145,000 and varies dependent on geography, skills, experience, education, and other job or market-related factors. Performance-based incentive bonus(es) is available. Disclaimer: The salary, other compensation, and benefits information are accurate as of this posting date. HMA reserves the right to modify this information at any time, subject to applicable law. In addition, HMA provides a generous total rewards package for full-time employees that includes: Seventeen (IC) days paid time off (individual contributors) Eleven paid holidays Two paid personal and one paid volunteer day Company-subsidized medical, dental, vision, and prescription insurance Company-paid disability, life, and AD&D insurances Voluntary insurances HSA and FSA pre-tax programs 401(k)-retirement plan with company match Annual $500 wellness incentive and a $600 wellness reimbursement Remote work and continuing education reimbursements Discount program Parental leave Up to $1,000 annual charitable giving match How we Support your Work, Life, and Wellness Goals At HMA, we believe in recognizing and celebrating the achievements of our dedicated staff. We offer flexibility to work schedules that support people in all time zones across the US, ensuring a healthy work-life balance. Employees have the option to work remotely or enjoy the amenities of our renovated office located just outside Seattle with free parking, gym, and a multitude of refreshments. Our performance management program is designed to elevate career growth opportunities, fostering a collaborative work culture where every team member can thrive. We also prioritize having fun together by hosting in person events throughout the year including an annual all hands, summer picnic, trivia night, and a holiday party. We hire people from across the US (excluding the state of Hawaii and the cities of Los Angeles and San Francisco.) HMA requires a background screen prior to employment. Protected Health Information (PHI) Access Healthcare Management Administrators (HMA); employees may encounter protected health information (PHI) in the regular course of their work. All PHI shall be used and disclosed on a need-to-know-basis and according to HMA's standard policies and procedures. HMA is an Equal Opportunity Employer. For more information about HMA, visit **************************$117k-145k yearly Auto-Apply 42d agoField CTO
Servicenow
Remote job
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description ServiceNow is seeking Enterprise Architects to join our Team. The Enterprise Architecture Team is part of our pre-sales organization focused on building credibility and trust with the technical leaders in our largest customers by developing cross-functional strategies and solutions. Our team brings technical expertise, real-world experience, strong executive engagement skills and an inspirational mindset to help our customers understand the opportunities of the “platform of platforms” vision. We act as technical leaders for our customers most complex solutions, designed to ensure that they can realize the value they need. We do this by leveraging best practice and industry standards to build customer trust and architect best in class solutions. While collaborating with customers, partners, and the wider ServiceNow sales team, the right candidate will create and communicate high-level architectures and strategies that are both written and verbal, to audiences up to and including the CIO/CTO level. The Enterprise Architect will elegantly articulate the advantage of ServiceNow being built on a single cloud platform consisting of a single user interface, one code base and one data model. The Enterprise Architect will also lead and participate in the delivery of workshops, best practice overviews, and educational sessions to existing customers and partners. What you get to do in this role: Engage with customer executives to identify pain points and opportunities to deliver value and then translate them into solutions from ServiceNow Work with a wide variety of customers, colleagues and partners to help them understand the power of the Now platform and the potential opportunities of the future of work Lead architecture and design engagements to demonstrate how ServiceNow meets the needs of strategic customers, including; IT Transformation, Digital Products/Services, Platform as a Service, Enterprise Service Management, and the co-creation of industry specific solutions. Understand the business strategy of the customer and articulate how ServiceNow can enable and deliver value to their organization, seamlessly integrating into their current and future technology landscape Understand the detail behind the ServiceNow and platform of platforms architecture and communicate it at various levels Work with architecture development methods, modelling approaches and architecture patterns for integration Interact at multiple levels within a customer account (Enterprise Architects, Domain Architects, Directors, VPs, and CXOs) and maintain these relationships throughout their customer journey. Provide thought leadership and collaborate with internal ServiceNow business units Identify, lead and contribute to the creation of best practices, white papers Qualifications Qualifications In order to be successful in this role, we need someone who has: For positions in this location, we offer a base pay of $165,825 to $273,675, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Passion and energy for building business relationships and is accustomed to driving the simplification of complex concepts into compelling customer proposals Drive for results using out-of-the-box innovative thinking together with excellent problem-solving skills Experience in one of the following industries preferred: Financial Services, Telco/Media, Technology, Manufacturing, SLED, Life Sciences, or Healthcare An intrinsic ability to understand and prioritize work and is willing to make big bets when the time is right, to invest time and energy in the right areas. Willingness to jump in and roll up their sleeves alongside customers, colleagues, and partners to get things done faster and better. 10 or more years of proven success in influencing senior technology leaders to drive change in a pre-sales, customer, or delivery-focused role. A track record of success in using Human-Centered Design techniques to explore the customer's current reality and set a vision for the future. Expertise designing, implementing, and managing advanced architectures in an application domain and integrating multiple systems or platforms Experience with Enterprise Architecture or Application Architecture pre-sales in a software vendor or professional services environment. Familiarity with common Enterprise and Industry Architecture frameworks such as TOGAF, Zachman, IT4IT, BIAN, TMForum, etc. Excellent understanding of the architectural principles for cloud-based platforms that include SaaS, PaaS, multi-tenancy, and automation Experience and understanding of multiple technical domains - application, data, DevOps, AI/ML, integration, big data, mobility, analytics, etc. Intrinsically curious and passionate about researching the current and emerging technologies and developing innovative solutions Experience presenting architecture concepts, designs, and goals to technology leaders and partners Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here . Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license.$165.8k-273.7k yearly 8h agoService Desk Technician III
Ntiva Is Now Hiring
Remote job
Are you looking for limitless career opportunities with a company that values growth, innovation, and teamwork? At Ntiva, we're more than a Managed Services Provider, we're a community dedicated to helping each other, our clients, and their businesses thrive both personally and professionally. Ntiva is a culture of people who are passionate about the work…and each other. Our clients view us as an essential part of their teams, relying on us for strategic guidance, fast solutions to complex challenges, and proactive support. With strategic locations across the U.S. and leadership from our founder, Steven Freidkin, we're on the front lines of a fast-paced industry, facing cybersecurity threats and rapid technology changes together. If you thrive in a dynamic, supportive environment and enjoy going above and beyond, we'd love to meet you. Come explore one of our many opportunities and grow with us! How you'll make an impact As a Service Desk Technician III, you will be responsible for managing and resolving elevated support desk tickets escalated from Tier 2 or directly assigned to you when necessary. Your primary focus will be to fully resolve complex tickets while adhering to Service Level Objectives (SLOs). Additionally, you will work to prevent further escalations by providing advanced first-touch resolution whenever possible. Maintaining high-quality service, fast response times, and a customer-focused mindset with clear communication will be essential. The ideal candidate should thrive in a fast-paced environment, demonstrating the ability to switch quickly and effectively between tasks while keeping the customer informed throughout the process. Location and Work Expectations This is a remote position; however, team members should be willing and able to travel if the need arises, though such travel is expected to be infrequent. To best support our clients and team, this role is open only to candidates who are physically located in Lombard, IL Monday-Friday, 8am-5pm CST What you will be doing Manage and resolve elevated client service tickets from Tier 2 or assigned for Tier 3 support, ensuring timely resolution or proper escalation Maintain accurate ticket records using service management software (e.g., ConnectWise Manage) Troubleshoot and resolve complex client issues, performing root-cause analysis and implementing long-term solutions Perform software upgrades and address system gaps or configuration challenges. Update and maintain accurate client documentation Identify and communicate infrastructure improvements, performance optimizations, and security concerns Coach and mentor fellow Ntivians to enhance performance and support professional development Ensure adherence to industry best practices and compliance with security and operational standards Assist with additional duties to support team goals and business objectives Make configuration updates to existing client infrastructure, including network devices, organizational policies, and DNS records Required Knowledge and Experience 3-5 years of total IT experience, with at least 1-3 years at the Tier 2 or equivalent level, with advanced experience in IT support and administration Expertise in supporting, administering, and troubleshooting Microsoft Desktop and Server operating systems and applications Deep knowledge of Microsoft 365, Google Workspace, Microsoft Exchange, and related email technologies, including spam filters Strong knowledge of at least one cloud platform and its console Extensive experience with software deployments, configuration management, and endpoint security (AV, device hardening) Proficiency with network hardware, including Firewalls, Managed Switches, WAPs, and VoIP phone support Knowledge of RAID, NAS, and SAN concepts Familiarity with Apple mac OS Expertise in supporting iOS and Android devices Advanced skills in managing shared drive permissions, optimizing security groups, and implementing "need to know" access controls Expertise in group policy management, including item-level filtering and security groups Advanced experience with SSL VPN, Site-to-Site VPN, NAT/PAT policies, Access Rule Creation, and Advanced Routing Extensive experience in Windows Server administration (Active Directory, Group Policy, DNS, DHCP, NPS, Print Management) Advanced knowledge of virtualization technologies: VMware ESXi, Hyper-V, and Azure Expertise in SSL Certificate creation, implementation, and management Advanced diagnostic skills for resolving complex technical issues and identifying misconfigured services Experience in providing escalation support and identifying imminent system failures for timely escalation In-depth knowledge of security tools and best practices for securing client infrastructure Ability to document technical processes and solutions clearly and accurately Proficient in reviewing, refining, and creating Standard Operating Procedures (SOPs) You'll be successful in this role have experience in/with Strong problem-solving capabilities Strong organizational and time-management skills, with the ability to manage multiple cases of varying difficulty from multiple clients Strong attention to detail and accuracy Excellent communication skills Ability to foster a supportive and collaborative environment Proven ability to effectively engage with clients, including resolving issues in high-pressure or emotionally charged situations Required language skills Ability to communicate professionally, in English, both written and orally Ability to write business correspondence and process procedures Ability to effectively present information and respond to questions from groups of managers, clients, and the general public Bonus points for Desired certifications: CompTIA Network+ CompTIA Security+ Related Microsoft certifications Microsoft Azure Microsoft 365 Windows Server Security Networking certifications from Cisco, Meraki, Watchguard, etc. VMware VCP Desired Education: Bachelor's Degree in Computer Science, Information Systems, Engineering or other related discipline preferred Experience working for a Managed Services Provider Benefits and Perks Medical, Dental and Vision coverage for employee and family 401k + company-matched contributions 4% match on 5% contribution - no vesting period! (Employee and Company contribute after 90 days) Group Term Life and Accidental Death and Dismemberment coverage (company provided) Short-Term (voluntary enrollment) and Long-Term Disability coverage (company provided) Health Savings Account (HSA) Options / PPO Options Employee Assistance Program Paid Time Off (PTO) + Volunteer Time Off (VTO) + 8 Paid Holidays + 3 Floating Holidays Education Reimbursement Program Generous Employee Referral Program - cash bonus for successful referrals! Dynamic Recognition and Rewards Clear Promotion and Advancement Tracks Work with Industry-Leading Talent The base pay range for this position is expected to be between $60,000.00 and $75,000.00 per year, plus an annual on-target bonus if applicable, not all roles are subject to a bonus. The base pay offered may vary depending on multiple non-discriminatory factors including, but not limited to, market location, job-related knowledge, skills, and experience. The total compensation package for this position also includes medical benefits, 401(k) eligibility, and PTO. Additional details of participation in these benefit plans will be provided if an employee receives an offer of employment. FLSA Status: Salaried, Non-Exempt Work Authorization Criteria We welcome applicants who are U.S. persons. At this time, we are unable to offer sponsorship or assume sponsorship of an employment visa. Workspace Requirements and Remote Work Policy Team members must establish a dedicated safe workspace that is free from distractions, hazards, and that is secure from unauthorized access. This includes following Ntiva's IT User and Security Policies that include but are not limited to password-protecting all equipment, keeping confidential and proprietary documents secure, refraining from using public Wi-Fi, having adequate arrangements in place to avoid significant interruptions from caregiving responsibilities during work hours (except in emergency situations with manager approval). Any remote work away from a team member's normal expected dedicated safe workspace must be requested by team member, is subject to review by management, and must adhere to Ntiva policies and procedures. Our Commitment to a Diverse Workforce At Ntiva, we are committed to creating and maintaining a diverse, inclusive, and welcoming work environment for all employees and job applicants. We firmly believe that a diverse workforce fosters a wider range of perspectives, experiences, and ideas that lead to increased creativity, innovation, and problem-solving capabilities. As an equal opportunity employer, we actively seek to recruit and retain a diverse workforce that reflects the communities we serve. We prohibit discrimination of any kind, including but not limited to race, color, religion, gender, gender identity or expression, sexual orientation, marital status, national origin, age, hair length, protective hairstyles, organ donor status, disability, veteran status, or any other legally protected status and comply with all applicable laws governing nondiscrimination in employment. Application Deadline: The sooner you apply, the sooner we can get to know you! Submit your resume today! Applications will be accepted until 12/16/25.$60k-75k yearly 34d agoIT Operations Engineer
Hims & Hers
New Albany, OH
Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we're making better health outcomes easier to achieve. Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company's outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit *********************************** About the Role: Join our team at Hims and Hers Health, Inc. (Hims & Hers) as an IT Operations Engineer. We're a groundbreaking multi-specialty telehealth platform, revolutionizing healthcare accessibility. With a focus on developing and providing hardware and software support as well as security and communication throughout the facility. Your role directly impacts how we connect consumers to licensed healthcare professionals, making better health easily attainable. You should be a forward thinking, innovative individual driven to identify updated tactics to traditional and/or complex problems. This role is onsite at our Ohio facility and will report to the Director of Technology Operations. You Will: Communicate well and work closely with the management team to ensure the needs of the facility Uphold a customer-first approach to IT and interface daily with employees Ensure the stability, integrity, and efficient operation of in-house information systems that support core organizational functions at Hims and Hers Health Maintain essential IT operations, including operating systems, security tools, email systems, laptops, software, and hardware related to operations Implement security policies and procedures to keep our systems and employees safe Evaluate system security in compliance with SOX and HIPAA Work with cross-functional partners to find efficiencies and execute improvements to our internal systems Build and maintain SOPs, best practices, hardening documentation, and other internal reference documentation Follow standards and best practices set in place by Security and Engineering leadership Assist with development of Disaster Recovery play books and operational implementation Perform technological audits (config and best practices) on a scheduled annual cadence Proactively evaluate and implement security measures specific to Hims and Hers Health, safeguarding sensitive data and ensuring compliance Excellence in cross-functional collaboration with multiple technical and non-technical teams and departments Ability to clearly communicate with any organizational unit Participate in on-call rotations, reflecting our commitment to patient well-being Performs other duties as assigned You Have: Bachelor's degree in Computer Science, Information Systems or relevant work experience (preferred but not required) 4-6 years of IT experience Experience operating successfully within a high growth and fast paced environment Expert in proposing, implementing, configuring, and testing solutions to complex business critical problems Experience with label printer and scanning technology (Zebra, Sato Etc.) Experience with user-centric customer support, including strong technical knowledge of Mac OS X and Windows Familiarity with Cisco Meraki, Cisco Catalyst (security appliance, managed switches, wireless access points, and cameras) Familiarity with server environment, Installing, configuring, and operating Excellent communications skills both verbal and written Strong creative and analytical thinking with a high attention to detail Our Benefits (there are more but here are some highlights): Competitive salary & equity compensation for full-time roles Unlimited PTO, company holidays, and quarterly mental health days Comprehensive health benefits including medical, dental & vision, and parental leave Employee Stock Purchase Program (ESPP) Employee discounts on hims & hers & Apostrophe online products 401k benefits with employer matching contribution Offsite team retreats We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply-even if you're not sure if your background or experience is a perfect match. Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodations@forhims.com and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address. To learn more about how we collect, use, retain, and disclose Personal Information, please visit our Global Candidate Privacy Statement.$46k-88k yearly est. Auto-Apply 60d+ agoDirector, Data Infrastructure
Kiavi
Remote job
Kiavi is one of the nation's largest private lenders to residential real estate investors (REIs). We harness the power of data & technology to offer our customers a simpler, more reliable, and faster way to access the capital they need to scale their businesses. Formerly known as LendingHome, we're committed to helping REIs revitalize the approximately $25 trillion worth of aged U.S. housing stock to provide move-in ready homes and rental housing for millions of Americans across the country. Combining our technology and industry expertise, Kiavi has grown to a team of over 400 and has won many awards over the years including Forbes Fintech 50, Finovate Awards, Best Digital Mortgage Platform, Fast Company's Most Innovative Companies, and many more. Loans Funded: $27 billion in loans funded Homes financed: 100,000+ projects funded for our customers across the country Geography: 45 states + D.C. where we lend to REIs so they can revitalize neighborhoods Employees: Over 450 employees with competitive benefits and perks This position is required to be located in either Pittsburgh or San Francisco with the ability to go into the office once a week. The Opportunity Kiavi holds a distinct advantage over our competitors, built on 10+ years of proprietary loan origination data and a purpose-built loan origination system. This combination enables us to originate loans faster and more efficiently, with fewer errors and superior credit performance. We are now aggressively doubling down on this strategy, to achieve this, we are seeking a seasoned Director of Engineering to lead Data Infrastructure, MLOps, and data support efforts for teams relying on data. As the leader of our world-class team of Data Engineers and MLOps engineers, you will be at the center of this transformation. You are responsible for building the platform for powering Kiavi's AI strategy and will directly contribute to the acceleration of using Data/AI/ML towards changing the way we do lending. Your primary mission is to build the Data and AI/ML Foundation to enable all of Kiavi's Data and AI/ML initiatives through a highly available, modern Data Stack. The ideal candidate will have real-world experience in building Data and AI/ML Platforms with proven expertise in managing both Data Engineering and MLOps architecture. This includes hands-on experience in Data Pipelines, Data Analytics, traditional ML and modern Gen AI capabilities. You will play a pivotal role in building upon Kiavi's past achievements, leveling up the team with your best practices, and delivering the next wave of AI-driven success for Kiavi. Location Required location in Pittsburgh or San Francisco / Hybrid (Max 1 day a week in office expectation) What You'll Do (The Role) Lead & Mentor a high-performing, skilled, Data Engineering and MLOps team including engineers, senior technical program manager and other technical staff. You'll be responsible for hiring, coaching, and mentoring, with a strong emphasis on developing the careers of your engineers. Foster Team and Career Development: Formalize and champion career growth across the Data Infrastructure and MLOps teams. Ensure every team member has a clear career path and an active development plan. Drive Technical Strategy & Vision: You will lead the collaborative development of the technical vision and roadmap for our Data and AI/ML platform. You'll partner closely with senior leaders across Risk, Data Analytics, Data Science, and Product Management to co-define the strategy, ensuring it is context-aware of Kiavi's size, capacity, and product needs to drive organization-wide adoption. You will also serve as an "operational steward" for the data stack, prioritizing core infrastructure and maintainability. Your ultimate goal is to build a scaled, efficient, and well-governed platform founded on reproducibility, explainability, bias elimination, and sustainability for all AI/ML initiatives. Platform Architecture & Scalability: Work closely with architecture specialists on the team to ensure Kiavi has a scalable core data platform that meets business needs. Identify and prioritize hidden tech debt in the stack that lowers engineer and stakeholder productivity. See that data is efficiently captured, processed, stored, and made accessible across the organization. Drive evolution of the multi-warehouse ecosystem (Snowflake and Databricks) to provide a reliable, high-performance foundation for analytics, machine learning, and business decision-making. Foster Customer-Centricity: Support customer-facing initiatives and internal data-dependent teams with a customer orientation. Communicate the “Why” and make certain the platform and infrastructure are built and managed to directly meet customer and internal stakeholder requirements for speed, reliability, and data quality. Execute with Excellence: Lead your team in delivering complex, large scale projects where availability, accuracy and security are critical. This includes hands-on technical design, code reviews, and scalable architecture guidance. You will also oversee the data infrastructure layer that powers analytics and AI, ensuring seamless data movement, orchestration, and integration with core engineering systems. Align Business and Infrastructure Needs: Drive adoption of tooling and governance by being the champion for ensuring business stakeholder input is integrated into all major infrastructure choices. Accountability and Ownership: Define and ensure clear ownership and prioritization processes across Data Infrastructure and MLOps to eliminate ambiguity and ensure timely resolution of cross-functional requests. You will institute effective capacity planning that correctly reflects prioritized business needs and guarantees a reliable mechanism for completing small, high-value tasks alongside larger strategic initiatives. You will partner closely with Engineering and DevOps to ensure end-to-end reliability and operational alignment among data pipelines, applications, and platform services Own the Full Lifecycle: You will lead the end-to-end execution of your team's roadmap, from initial planning and milestone definition with Technical Program Management / Product Management, to co-developing OKRs, managing timelines, communicating risk, and collaborating with key stakeholders throughout. Value Realization & Cost Optimization: Ensure Kiavi has a structured process and data for real-time cost measurement. Articulate the quantified value proposition of infrastructure investments to leadership and business partners. Prioritize investments based on clear ROI and business impact, while strategically reducing spend on low-value initiatives. Operational Monitoring and Governance: Lead the team to build and implement robust monitoring beyond basic uptime, specifically focusing on model drift/decay and performance feedback loops to assess the ongoing health and risk level of production models. Optimize for Speed through Stability: Champion an approach where compliance, risk management, and infosec are built into all processes, embedding scalable solutions and guardrails that protect regulatory integrity and security without slowing delivery. Ensure that foundational platform work that minimizes technical debt drives the roadmap, enabling the team to maintain high velocity and rapidly adapt to new business needs. Champion Quality: Set and maintain a high bar for engineering and operational quality, with a sharp focus on the compliance and correctness required in our lending systems. You'll leverage customer and system data to iterate and improve our products rapidly. Resource Allocation & SDLC: Partner with cross-functional teams to ensure their needs are captured during planning cycles and provide dedicated or rotational support for teams relying on data infrastructure. Work with Technical Program Manager to drive predictable delivery timelines. Operate with standardized SDLC practices so that models, data and systems are auditable and reproducible by default (rather than by request). What We're Looking For (Qualifications) Proven Data and AI/ML Leadership: You have successfully led a team in building and shipping production Data and MLOps/LLMOps Infrastructure to achieve concrete business goals. Scaled Platform Experience: You have experience leading platform teams at a medium-to-large company, demonstrating the ability to transition from scrappy builds to a scaled, mature platform that supports diverse AI/ML use cases across multiple business functions (e.g., Risk, Data Science, Revenue teams). Technical Depth: You are a former data or ML engineer and not afraid to "dive deep." You can comfortably lead technical design discussions, review code, and challenge your team on technical trade-offs. You are an active, hands-on technical leader who maintains deep fluency in the platform's architecture and implementation details. You have used industry-leading Data and AI/ML systems such as Databricks, Snowflake, AWS SageMaker, Kubeflow, etc. You are proficient in understanding data pipelines, addressing latency, and communicating best practices for tools such as Airflow, Dagster, etc. You have experience in building highly available systems using Kubernetes, Kafka, etc. You are familiar with modern LLM evaluation, telemetry and observability platforms (e.g., Langfuse, MLflow, LangGraph, or equivalents), and understand how to leverage these tools to manage model performance, cost, and safety in production. You have some experience integrating and managing data systems with specialized frameworks such as MCP (Model Context Protocol), or other proprietary/niche model evaluation and telemetry tools. You are open to understanding the system's 'guts' as a 'player-coach' and may occasionally write a query, script, or build a prototype to demonstrate technical direction or unblock a critical path People Leadership: You are an exceptional people manager who knows how to attract, develop, and retain top talent. You see mentorship and curiosity as important parts of your leadership role, and you regularly seek feedback from your reports and your peers to build trust and become a better leader. You are adept at setting Director-level strategy while maintaining a high degree of accountability for execution, ensuring important tasks and critical decisions within your purview are handled effectively without excessive delegation. Collaborative Decision-Making: Demonstrated ability to solicit, synthesize, and incorporate diverse technical and business viewpoints into strategic decisions, fostering a "Disagree and Commit" culture and driving disciplined decision-making through clear role definition and streamlined cross-functional processes. Execution: You have a track record of delivering complex, large-scale projects in a dynamic, fast-paced business environment. Clear Communication: You can clearly articulate a vision, create alignment, and communicate technical and business risks to stakeholders at all levels. You communicate well within your cross functional team, with stakeholders, and across cross-functional teams that depend on your team's output. Experience: You have 10+ years of software engineering experience, including at least 5+ years in a direct people management role. B.S. degree (or higher) in Computer Science, Engineering, or a related technical field (or equivalent experience). No real-estate or mortgage experience is needed, but a hunger to learn our business is! Kiavi takes a market-based approach to pay, and pay may vary depending on your location. Work locations are categorized into one of three tiers based on cost of labor for that geographic area. These ranges may be modified in the future. Region 1 - $207,300 - $310,900 + 20% bonus + equity + benefits Region 2 - $197,000 - $295,400 + 20% bonus + equity + benefits Region 3 - $163,500 - $280,000 + 20% bonus + equity + benefits To find a location's tier, please refer to ******************************* The range displayed on each job posting reflects the minimum and maximum target for new hire salaries. Within the range, the successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. Your recruiter can share more about the specific base pay range for your preferred location during the hiring process. Please note that the pay range listed above reflects the base salary only, and does not include the target value benefits. Benefits and Perks Medical, Dental, and Vision Insurance: Kiavi offers free employee-only coverage for medical, dental, and vision plans. Dependents receive a heavily discounted premium, competitively placed in the 90th percentile for cost. Health Savings Account (HSA): For those enrolled in a High Deductible Health Plan (HDHP), Kiavi provides an annual employer contribution to HSAs: $1,000 for individual coverage and $2,000 for dependents. Disability and Life Insurance: Immediate access to short-term and long-term disability insurance, as well as group life and AD&D insurance, with coverage at 1x annual salary. Remote Work Policy: Kiavi supports working remotely for day to day activities for most roles and occasionally may ask employees to gather in person for key meetings, training, team building etc. For remote workers, Kiavi offers a one-time office setup reimbursement of up to $500 and a monthly $85 stipend for internet and phone expenses. For in-office workers, Kiavi offers employer contributions to commuter benefits account, either for parking or public transportation. Flexible Time Off: Employees are empowered to manage their own time off, with no strict limits, as long as it's approved by their manager. Paid Leaves: Up to 8 weeks of paid leave for medical or caregiver purposes, and 12 weeks of paid maternity/paternity leave. Short-term disability leave is also available for birthing mothers. 401(k) & Company Match: A 401(k) plan managed by Fidelity, with Kiavi matching 100% of contributions up to 3% of compensation or $8,000 (whichever is less). All employer contributions are immediately vested. Protect yourself from recruitment scams: If you are offered an interview or a role with Kiavi, this will be communicated with you through email, via an official email address ending ************* *******************. You will never be asked for payments of any kind during the process. We also never communicate with candidates via Whatsapp at any point during the recruitment process. We won't ask for personal information or data via text message. If you have any concerns regarding how genuine a text message is, please contact your recruiter. You can find our official Kiavi careers page here. We advise you to check that the page details and website addresses match if you have any concerns. Kiavi is an Equal Opportunity Employer San Francisco Fair Chance Ordinance Police Code, Article 49 We use E-Verify to confirm the identity and employment eligibility of all new hires.$197k-295.4k yearly Auto-Apply 14d agoGlobal Data Privacy Data Governance Consultant (Remote)
Francisco Partners
Remote job
First San Francisco Partners is a business advisory and enterprise information management (EIM) consultancy dedicated to helping companies leverage their data to improve strategic decision-making, reduce risk, create operational efficiencies and fuel unprecedented business success. Our services span data governance, data quality strategies, data management architecture, master data management strategy and implementation, analytics and big data. Job Responsibilities and Duties We have immediate opportunities for experienced Global Data Privacy and Data Governance Consultants. This role will be responsible for assessing data management environments and governance capabilities to make data actionable for the business and turn information into value. Conduct data management maturity assessments and identify pain points for capabilities including data quality, governance, architecture, analytics, metadata management, master data management, etc. Build future state governance strategy and roadmap.. Execute global data privacy / data protection compliance programs including oversight and testing of adherence to compliance requirements. Justify the roadmap by building a strong business case with qualitative and quantitative analysis Execute the governance initiatives such as establishing data governance programs/committees, data dictionary/glossary, data lineage, data profiling, data quality improvement efforts, business-IT coordination, project management alignment, etc. Demonstrate a rigorous, and analytical problem-solving approach, leading information gathering sessions and preparing and delivering client presentations and work products/prototypes Provide thought leadership, frameworks, best practices required to deliver effective data governance solutions to clients. Techncial knowledge of MDM, SAP and ERP a plus! Skills and Qualifications 5+ years of data governance, preferably in a consulting environment. Experience leading GDPR Projects. In-depth knowledge of data governance and data management concepts, approaches, and tools and the role of data governance in the successful implementation of data strategy. Minimum of 5 to 7 years experience leading multi-site global data privacy / data protection programs Extensive knowledge of global data privacy / data protection laws and regulations including, but not limited to those impacting Europe, Asia, Canada, Australia and the U.S. Extensive knowledge of privacy principles (e.g. Choice and Consent) underlying the various global data privacy / data protection regulations Hands on experience with global data privacy / data protection compliance programs including oversight and testing of adherence to compliance requirements Experience creating dashboards to track progress of the global data privacy / data protection compliance Demonstrated ability to establish effective working partnerships with both internal global shared services teams - Legal, Compliance and Risk - and external parties, including regulators Hands on experience leading privacy impact assessments and incorporating privacy by design into processes, including Information Technology processes / methodologies Hands on experience with vendor selection and due diligence, particularly related to data privacy / data protection requirements and best practices Experience working closely with information security programs ensuring the proper data security measures are in place and tested regularly, particularly related to data privacy / data protection requirements and best practices (e.g. pseudonymization and encryption) Background creating data breach notification plans and processes• Hands on experience with cross-border transfer mechanisms (e.g. Binding Corporate Rules)• Experience creating and conducting global data privacy / data protection training programs. Project management and implementation experience is required. Advanced analytical, problem solving, negotiation and organizational skills with demonstrated ability to multi-task, organize, prioritize and meet deadlines. Strong written/oral communication and presentation skills - Ability to explain value of data governance to both business and technical stakeholders. Ability to analyze complex environments, distill concepts and present to clients. Self-motivated and able to work independently as well as in a team environment. Bachelor's Degree with strong data understanding through experience. Ability to travel to client site 20%-50%. DAMA Certified Data Management Professional (CDMP) a plus CIPP certifications, in particular CIPP/E and CIPM, are highly desirableP Requirements Must be able to travel 50% to client sites. Must be able to work remotely No phone calls please.$115k-151k yearly est. 60d+ agoEHR Project Manager (DH6210) - REMOTE
Tuba City Regional Health Care Corporation
Remote job
Navajo Preference Employment Act In accordance with Navajo Nation and federal law, TCRHCC has implemented an Affirmative Action Plan pursuant to the Navajo Preference in Employment Act. Pursuant to this Plan and corresponding TCRHCC Policy, applicants who meet the necessary qualifications for this position and (1) are enrolled members of the Navajo Nation, Hopi Tribe, or San Juan Southern Paiute Tribe will be given preference in hiring and employment for this position, (2) are legally married to enrolled members of the Navajo Nation, Hopi Tribe, or San Juan Southern Paiute Tribe and meet residency requirements will be given secondary preference, and (3) are enrolled members of other federally-recognized American Indian Tribes will be given tertiary preference. Overview POSITION SUMMARY The incumbent is responsible for the coordination, implementation, and execution of strategic TCRHCC IS projects, with primary focus on the standardization, optimization and integration of the Electronic Health Record (EHR) and related clinical applications. This position works closely with clinical and senior business leaders, and leads multidisciplinary teams in the design, implementation, workflow optimization, change management, and issue resolution to clinical and non-clinical applications. The EHR PM independently addresses issues and design decisions of high complexity and identifies potential issue before they arise. Also, the EHR PM is responsible for the effective delivery of projects on time, on budget, and ensuring that quality and safety are not compromised. The EHR PM delivers clear communications and documentation of complex concepts and issues related to healthcare technology across the organization, while influencing and negotiating optimal solutions and progress towards goals. This is a remote position. As a remote worker, you must be independent and self-motivated, holding yourself accountable for tasks and ongoing responsibilities with little supervision. Qualifications NECESSARY QUALIFICATIONS Education: Bachelor's Degree in Healthcare Informatics, Computer Science, Technology and/or related field Experience: * Three (3) years of project management or coordinating and/or supporting IT business processes (budgeting, strategic planning, and people management with use of project management software, techniques, and/or tools) * Experience with Healthcare Information Services as well as implementation and rollout of an Electronic Health Record (EHR) Other Skills and Abilities: A record of satisfactory performance in all prior and current employment as evidenced by positive employment references from previous and current employers. All employment references must address and indicate success in each one of the following areas: * Positive working relationships with others; efficient team management skills * Possession of high ethical standards and no history of complaints * Reliable and dependable; reports to work as scheduled without excessive absences. * Excellent communication (verbal and written) and interpersonal skills * Ability to resolve conflicting situations, effective problem-solving skills * Ability to work with customers in the healthcare field, both technical and non-technical. * Ability in leading and managing large-scare Information Services projects and resources (costs, time, people) across with multiple and changing demands. * Knowledge of change management principles * Knowledge of project management concepts, concepts, practices, standards, methods, techniques, and tools. * Ability to strategize, plan, organize, prioritize, work independently and meet deadlines. * Excellent facilitation, collaboration, negotiation, and presentation skills. * Completion of and above-satisfactory scores on all job interviews, demonstrating to the satisfaction of the interviewees and TCRHCC that the applicant can perform the essential functions of the job * Successful completion of and positive results from all background and reference checks, including positive employment references from authorized representatives of past and current employers demonstrating to the satisfaction of TCRHCC a record of satisfactory performance and that the applicant can perform the essential functions of the job * Successful completion of fingerprint clearance requirements, physical examinations, and other screenings indicating that the applicant is qualified to be employed by TCRHCC and demonstrating to the satisfaction of TCRHCC that the applicant can perform the essential functions of the job * Submission of all required employment-related documents, applications, resumes, references, and other required information free of false, misleading or incomplete information, as determined by TCRHCC. MENTAL AND PHYSICAL EFFORT The physical and mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Physical: Must be able to sit at desk for long periods of time, write legibly and use a computer terminal. Must frequently have ability to twist and reach for objects. Must have ability to occasionally stand, walk, drive, bend, climb, kneel, crouch, and maintain balance. Must be able to occasionally carry items that weigh up to 100 lbs., such as IT hardware, computer terminals, and printers. Must have ability to occasionally push and pull over 100lbs. Must have ability to hear normal speech and overhead pages, use the telephone, and must have the ability for near vision, color vision, depth perception, seeing fine details and frequent ability of far vision. Frequent fine manipulation and firm grasping of both hands is required as well as prolonged simple grasping and prolonged use of the keyboards. Mental: Must be able to prioritize, use good judgment, and be able to coordinate a variety of issues while being frequently interrupted. Must have prolonged ability to cope with high levels of stress, make decisions under high pressure, cope with anger/fear/hostility of others in a calm way, manage altercations, concentrate, handle a high degree of flexibility, handle multiple priorities in stressful situation, work alone, demonstrate high degree of patience, work alone, demonstrate high degree of patience, adapt to shift work, and frequently work in areas that are close and crowded. Must occasionally accept a flexible schedule to meet unit needs. Environmental: May occasionally be exposed to infectious diseases, chemical agents, dust, fumes, gases, extremes in temperature or humidity, hazardous or moving equipment, unprotected heights, and loud noises. Responsibilities ESSENTIAL FUNCTIONS 1. Monitors all phases of a project, and promptly addresses any changes to the original project scope of work, including the impact to the project schedule and budget. Continually assessing project needs and resources available to complete the project successfully. Plans workflows and analyzes costs. 2. Designs, modifies, develops, and writes project specifications. Prepares and designs concepts with the ability to convey ideas to other team members. Formulates project management plan and resource schedule using software programs and tools. 3. Makes determinations and provides recommendations addressing new project schedules and/or feasibility of pre-determined schedules. Provides accurate project documentation and record maintenance throughout the project. Maintains all historical data on projects for future forecasts and project budgeting. 4. Administers purchase orders for materials and supplies, including verification of invoices, with approval of Chief Information Officer. Tracks and reports team hours and expenses on a weekly basis. Maintain databases using various applications, providing reports and data upon request. 5. Ensure that project activities move according to predetermined schedule. Communicate effectively with the internal and external stakeholders responsible for completing various phases of the project. Coordinate the efforts of all parties involved with the project, which include the stakeholders and consultants, so that there can be a maximum utilization of the resources available. 6. Monitors the progress of project activities by periodic inspection and hold regular status meetings with all the sub-teams. Monitors and reports progress, problems, and solutions of the project to the Chief Information Officer (CIO). 7. Presents final project reports, including hand-over of project documentation and release of project resources. Conducts a Post-completion project review with the CIO, ITLG, and SLC. Identifies key factors that led to the successful completion of the project and as well as those that were not beneficial for the project, as a compendium of lessons learned from the project. 8. Attend meetings as assigned by CIO 9. Directly oversee each project budget while staying within project budget; however, if seeking to increase the pre-determined project budget, Project Manager must submit recommendations in advance to CIO for Senior Leadership review and approval. 10. With respect to EHR selection and implementation, EHR Project Manager coordinates all activities of the EHR project, from readiness assessment and planning, through vendor selection, to completion of implementation. a. Assist in organizing the EHR project, including facilitating the EHR steering committee, selection team, and applicable domain teams. b. Conduct workflow and process assessments to identify potential functions for the EHR. i. Conduct an inventory of existing information systems to ensure they can connect with the EHR (for practices with multiple systems). ii. Trace the flow of processes that will be impacted by the EHR to understand how they are currently performed and what changes may be applicable for an EHR. iii. Measure the volume and/or time it takes to perform these processes, if desired to conduct a cost/benefit analysis and/or benefits realization study. c. Review the EHR marketplace and recommend for review those most suitable for the practice. d. Manage the vendor selection process to ensure a fair analysis and unbiased selection. Utilize information systems, financial, and legal consultants as may be necessary to help in narrowing the field, calculating return on investment, arranging financing for the project, and negotiating a contract. e. Develop an implementation plan for process improvement, chart conversion, installation, data conversion, and other aspects of EHR implementation. f. Oversee the tasks, timelines, and resources necessary to implement the EHR. g. Maintain an issues resolution log, escalating issues as appropriate. h. Lead the internal implementation team, including hardware and software installation, system build, testing, and training, or coordinating vendor implementation activities. i. Routinely monitor adoption and use and take corrective action as necessary. j. Apply updates as applicable, evaluate and recommend enhancements, and work with users to develop reports and other uses of EHR data. k. The EHR Project Manager may continue to manage EHR adoption and optimization, serving as data and systems analyst. 11. Maintains organization's effectiveness and efficiency by defining, delivering, and supporting strategic plans for implementing information technologies. Communicats job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures. 12. Directs technological research by studying organization goals, strategies, practices, and user projects. 13. Completes projects by coordinating resources and timetables with user departments and data center. 14. Evaluates projects results by conducting system audits of technologies implemented. 15. Recommends information technology strategies, policies, and procedures by evaluating organization outcomes; identifying problems; evaluating trends; anticipating requirements. 16. Accomplishes financial objectives by forecasting requirements; assist in preparing the annual IT budget; scheduling expenditures; analyzing variances; initiating corrective action. 17. Maintains quality service by establishing and enforcing organization standards. 18. Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies. 19. Contributes to team effort by accomplishing related results as needed. 20. Ensure proper PPE is worn at all times while on duty including but not limited to, face mask, gloves, gown, isolation gown, NIOSH-approved N95 filtering face piece respirator or higher, if available), and eye or face shield. 21. Complete all donning and doffing tasks in a safe acceptable method and discard of used PPE accordingly. (see CDC website for most current updates) 22. Complete task training for all routine cleaning and decontamination processes for all surfaces contaminated by a communicable disease to ensure a high level of patient, visitor, employee and external customer satisfaction 23. Performs other duties as assigned$65k-91k yearly est. Auto-Apply 15d agoPeople Systems Engineer, Airtable Specialist
Airtable
Remote job
Airtable is the no-code app platform that empowers people closest to the work to accelerate their most critical business processes. More than 500,000 organizations, including 80% of the Fortune 100, rely on Airtable to transform how work gets done. The Airtable People team is seeking a People Systems Engineer (Airtable Specialist) to design, build, and maintain the Airtable apps that power the employee experience. You'll own and evolve the People team's most critical tools - including our performance management system, onboarding app, and people directory - and develop new Airtable-based solutions that put AI and automation at the center of their design. Your work will simplify workflows, improve data visibility, and help the People team operate more intelligently and efficiently. While Airtable will be your primary platform, you'll also evaluate when other systems or tools may better serve a problem, taking a pragmatic, outcomes-first approach to how we build the People tech stack. Sitting on the People team and partnering closely with IT and internal systems, you'll use Airtable, scripting, and platform-native AI capabilities to deliver intuitive, scalable, and high-impact tools that touch every Airtable employee. What you'll do Airtable Development & System Design Build, enhance, and maintain core People Airtable apps that support all aspects of the employee lifecycle, such as performance, onboarding, and employee data management. Design and architect new Airtable applications with AI and automation at the core, ensuring systems are intelligent, scalable, and adaptable as the company grows. Use Airtable Interfaces, Automations, and Scripting to create clean, efficient, and data-rich user experiences. Systems Evolution & Enablement Develop and maintain automations, integrations, and data flows between Airtable and tools like Greenhouse, Workday, Slack, and Google Workspace. Take a pragmatic approach to problem-solving, evaluating and recommending alternative systems or tools when they better serve People team goals. Use scripting (JavaScript or Python) and APIs to connect systems and optimize recurring processes. Continuously monitor system performance, usability, and data accuracy, iterating to meet evolving business needs. Partner with IT and cross-functional teams to align on architecture, data governance, and long-term tooling roadmap Document technical logic and train stakeholders to use and maintain Airtable applications effectively. Promote Airtable best practices across the People team. Who you are You're a systems-minded builder who designs with automation and intelligence in mind. You combine a product mindset with hands-on technical skill, and you're motivated by creating AI-driven tools that make work simpler, smarter, and more human for every employee. Qualifications 5+ years in systems engineering, internal tools development, or technical operations. Experienced in leveraging AI to enhance systems and workflows : you experiment, tinker, and have experience using generative AI to build real solutions Proven experience building advanced Airtable solutions using interfaces, automations, and scripting. Skilled in scripting (JavaScript or Python) and integrating SaaS tools via APIs. Pragmatic problem solver who evaluates the right system or tool for the job: Airtable-first, but not Airtable-only. Familiarity with HR or People systems (e.g., Workday, Greenhouse, Slack, Google Workspace) preferred but not required. Strong data modeling and systems design abilities. Excellent communication and documentation skills. A proactive, collaborative self-starter who thrives in fast-paced environments. Airtable is an equal opportunity employer. We embrace diversity and strive to create a workplace where everyone has an equal opportunity to thrive. We welcome people of different backgrounds, experiences, abilities, and perspectives. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any characteristic protected by applicable federal and state laws, regulations and ordinances. Learn more about your EEO rights as an applicant. VEVRAA-Federal Contractor If you have a medical condition, disability, or religious belief/practice which inhibits your ability to participate in any part of the application or interview process, please complete our Accommodations Request Form and let us know how we may assist you. Airtable is committed to participating in the interactive process and providing reasonable accommodations to qualified applicants. #LI-remote Compensation awarded to successful candidates will vary based on their work location, relevant skills, and experience. Our total compensation package also includes the opportunity to receive benefits, restricted stock units, and may include incentive compensation. To learn more about our comprehensive benefit offerings, please check out Life at Airtable. For work locations in the San Francisco Bay Area, Seattle, New York City, and Los Angeles, the base salary range for this role is:$149,000-$232,300 USDFor all other work locations (including remote), the base salary range for this role is:$134,000-$209,600 USD Please see our Privacy Notice for details regarding Airtable's collection and use of personal information relating to the application and recruitment process by clicking here. 🔒 Stay Safe from Job Scams All official Airtable communication will come from an @airtable.com email address. We will never ask you to share sensitive information or purchase equipment during the hiring process. If in doubt, contact us at ***************. Learn more about avoiding job scams here.$149k-232.3k yearly Auto-Apply 2d agoStaff Technical Account Manager
Affirm
Remote job
Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. Do you love being in the middle of it all? Are you as excited to tackle technical problems as you are to build critical client relationships? As a Staff Technical Account Manager, you will be integral to the technical success of our largest merchants in a new geographical market, guiding their developers, product teams, and key business partners throughout the entire customer lifecycle. Your responsibilities will include solution selling and implementing our products into merchants' existing architectures, as well as providing ongoing support as they scale. You will not only help them mitigate potential issues but also empower them to leverage the full spectrum of Affirm's offerings, translating business objectives into technical strategies and product optimizations. Technical Account Managers are part of the Engineering Team and collaborate closely with Affirm's Product, Operations, Customer Success, and Frontline Technical Support teams. What You'll Do Be the primary technical lead over a set of key merchants in a new geography. Be responsible for building the trust of your technical counterparts while also fostering long term relationships with all merchant partners Project Manage and provide world class technical guidance and solutions for new merchants' integrations and post launch expansion initiatives; utilize and build on implementation guides, best practice playbooks, troubleshooting, and UAT certification plans Work closely with Commercial team counterpart(s) on establishing overall account strategy based on business goals and opportunities, and selling solutions to new prospects. Support clients through their lifetime as Affirm partners; quickly resolve critical technical issues for your accounts; quarterback multi-departmental efforts to resolve complicated issues in a timely manner Provide early feedback to engineering and product teams while iterating on new products What We Look For Experience: 7+ years in a client-facing technical role, such as a Technical Account Manager, Solutions Engineer, Sales Engineer, or Integration Engineer, preferably within a SaaS or FinTech environment. API Expertise: Deep understanding of RESTful APIs, webhooks, and the HTTP protocol. Hands-on experience using API testing tools like Postman to debug and validate integrations is essential. Coding Literacy: Proficiency in reading and understanding production-level code. You should be comfortable with HTML, JavaScript and SQL and ideally one server-side language (e.g. Python). Web & Mobile Architecture: A solid grasp of modern web and mobile application architecture, including client-server models, front-end frameworks, and the role of SDKs. Troubleshooting Acumen: Proven ability to diagnose and solve complex technical problems using a standard toolkit, including browser developer consoles, log analysis platforms (e.g., Snowflake, Chronosphere), and ticketing systems (e.g., Jira, Notion). Communication: Exceptional communication skills, with a deep command of the written word (please submit a cover letter when applying - we actually read them!) This position requires either equivalent practical experience or a Bachelor's degree in a related field Nice To Have: Degree in a technical major (Computer Science, Mathematics, Engineering, etc.) or bootcamp grad Familiarity with the payments ecosystem Familiarity with web/mobile application architecture Comfortable writing code in at least one language Pay Grade - N Equity Grade - 8 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.) USA base pay range (CA, WA, NY, NJ, CT) per year: $190,000 - $240,000 USA base pay range (all other U.S. states) per year: $169,000 - $219,000 #LI-Remote Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities. We're extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include: Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount We believe It's On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process. [For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affirm will consider for employment qualified applicants with arrest and conviction records. By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein.$77k-115k yearly est. Auto-Apply 22h agoSenior Manager, Quality Management Systems
Crispr Therapeutics
Remote job
Since its inception over a decade ago, CRISPR Therapeutics has transformed from a research-stage company advancing programs in the field of gene editing, to a company with a diverse portfolio of product candidates across a broad range of disease areas including hemoglobinopathies, oncology, regenerative medicine, cardiovascular and rare diseases. The Nobel Prize-winning CRISPR science has revolutionized biomedical research and represents a powerful, clinically validated approach with the potential to create a new class of potentially transformative medicines. To accelerate and expand its efforts, CRISPR Therapeutics has established strategic partnerships with leading companies including Vertex Pharmaceuticals. CRISPR Therapeutics AG is headquartered in Zug, Switzerland, with its wholly-owned U.S. subsidiary, CRISPR Therapeutics, Inc., and R&D operations based in Boston, Massachusetts and San Francisco, California, and business offices in London, United Kingdom. Position Summary This position will be responsible for building, managing, and administering CRISPR's Quality Management System, specifically the Deviation, Change Control and CAPA processes. The candidate will administer Kivo QMS and will ensure compliance with established procedures. Enhancement of existing procedures, and creation of new best practices will be a critical component of this role. Responsibilities Lead the QMS Program, specifically the deviation, CAPA, & change control programs Develop, improve, and administer the QMS Program Act as Kivo QMS business administrator Provide subject matter expertise to improve the QMS Develop and improve Quality department procedures Train new users on Kivo QMS Ensure compliance with approved CRISPR procedures as they relate to the creation and approval of QMS records Coordinate periodic review of QMS records Generate metrics to ensure on-time record closure and identify corrective actions Develop and present QMS metrics to management Create best practices for authoring technical investigations, root cause analysis tools, and corrective and preventive actions Meet with QMS record owners and participants to ensure proper system usage Support internal and external audits related to the QMS Enhance the Quality Culture by being a proactive and professional resource for the business. Minimum Qualifications Minimum of 10+ years' experience in related Biopharmaceutical QMS roles Experience in Biopharmaceutical QA and/or Quality System improvement roles is preferred BA or BS is preferred though long-time experience in QA may be acceptable Strong organizational skills and attention to detail Strong interpersonal skills Computer skills and previous experience with eQMS Ability to provide subject matter expertise regarding QMS implementation and administration Systems Administration experience Preferred Qualifications MS or advanced degree Experience with Gene Therapy / Cell Therapy products Previous experience with Kivo QMS Computer System validation experience Entrepreneurial and results driven Project Management experience MS Office proficiency Competencies Collaborative - Openness, One Team Undaunted - Fearless, Can-do attitude Results Orientation - Delivering progress toward our mission. Sense of urgency in solving problems. Entrepreneurial Spirit - Proactive. Ownership mindset CRISPR Therapeutics believes in fostering a dynamic workplace that balances remote work flexibility with the benefits of in-person interactions. Our employees work at least three days on-site, creating a collaborative work environment, where we cultivate mentorship opportunities, increase cross-functional communication and offer opportunities for our employees to connect. Certain lab based and manufacturing positions are located fully on-site. Senior Manager: Base pay range of $140,000 to $160,000+ bonus, equity and benefits The range provided is CRISPR Therapeutics' reasonable estimate of the base compensation for this role. The actual amount will be based on job-related and non-discriminatory factors such as experience, training, skills, and abilities. CRISPR Therapeutics, Inc. is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, gender, age, religion, national origin, ancestry, disability, veteran status, genetic information, sexual orientation or any characteristic protected under applicable law. To view our Privacy Statement, please click the following link: ***********************************************$102k-165k yearly est. Auto-Apply 50d agoSenior Infrastructure Engineer
Bigcommerce
Remote job
Welcome to the Agentic Commerce Era At Commerce, our mission is to empower businesses to innovate, grow, and thrive with our open, AI-driven commerce ecosystem. As the parent company of BigCommerce, Feedonomics, and Makeswift, we connect the tools and systems that power growth, enabling businesses to unlock the full potential of their data, deliver seamless and personalized experiences across every channel, and adapt swiftly to an ever-changing market. Simply said, we help businesses confidently solve complex commerce challenges so they can build smarter, adapt faster, and grow on their own terms. If you want to be part of a team of bold builders, sharp thinkers, and technical trailblazers, working together to shape the future of commerce, this is the place for you. Commerce, named a ”Best Place to Work" in Austin, a “Best and Brightest” place to work in San Francisco, and a “Best Place to Work” in Australia, is looking for a full-time Senior Infrastructure Engineer to join our team. This position can be fully remote in the continental United States, based in Austin or based in San Francisco. As a Senior Infrastructure Engineer at Commerce, you'll work as part of our Infrastructure Engineering team. Our Infrastructure Engineering team consists of a talented group of individuals who specialize not only in web operations and systems administration, but also software engineering. We're charged with designing the underlying technology stack that powers Commerce stores and building the underlying systems/tools that enable engineering teams to build and ship Commerce services. We're looking for an experienced candidate who brings a blended set of skills for software engineering and web operations to our team. In other organizations, you might have heard of this referred to as a “DevOps Engineer” or “Site Reliability Engineer”. We like to believe DevOps is an idea, a theory and a set of fundamentals about how we work and interact within our team, in engineering and for our business. Currently you'll find us predominantly working in Golang, Python, Ruby and Scala backed by Puppet for configuration management and Terraform for infrastructure management/provisioning. We operate remote-first and prioritize team over individuals, value innovative problem solving and strive for operational efficiency. What you will do: A software engineer with a curiosity for operations, or an operations engineer that wants to work closely with software engineers to help glue infrastructure and software together Apply software engineering and SRE principles while leveraging infrastructure automation tools to build, maintain, monitor and operate complex infrastructure You understand scalable web architectures and cloud technologies Someone who loves to code, and you enjoy working in multiple programming languages. We primarily work with Golang, Ruby and Scala You drive issues to completion, marshaling resources in high-pressure situations Who you are: Our ideal candidate possesses some or all of the following skills: 4+ years of experience in building software for, operating, or supporting large Linux based web application environments. An excellent communicator, who works well with geographically distributed teams such as ours (we are split between Austin, San Francisco, Sydney and remote) You're obsessive compulsive, in a good way. Your systems and scripts are clean, well-documented and comprehensible. You have a passion for learning when it comes to working with new technologies or languages Experience with UNIX systems administration, including solid scripting skills in Golang, Ruby, PHP or Bash Experience running Docker with some kind of orchestration system such as Nomad (we use Nomad), Kubernetes, or Amazon ECS Knowledge of configuration management systems such as Ansible, Chef, or Puppet (we use Puppet) Experience with observability and application performance monitoring (APM) tools such as ELK, Prometheus, New Relic, Sentry and Lightstep. (Pay Transparency Range: $99,000.00 - $172,000.00) #LI-GC1 #LI-REMOTE The exact salary will be dependent on the successful candidate's location, relevant knowledge, skills, and qualifications. Inclusion and Belonging At Commerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions and to receive other benefits and privileges of employment. If you need an accommodation in order to interview at Commerce, please let us know during any of your interactions with our recruiting team. Learn more about the Commerce team, culture and benefits at ********************************* Protect Yourself Against Hiring Scams: Our Corporate Disclaimer Commerce, along with many other employers, has become the subject of fraudulent job offers to hopeful prospective job seekers. Be advised: Commerce does not offer jobs to individuals who do not go through our formal hiring process. Commerce will never: require payment of recruitment fees from candidates; request personally identifiable information through unsanctioned websites or applications; attempt to solicit money from you as part of the hiring process or as part of an employment offer; solicit money to complete visa requirements as part of a job offer. If you receive unsolicited offers of employment from Commerce, we urge you to be extremely cautious and avoid engaging or responding.$99k-172k yearly Auto-Apply 38d agoLATAM Technical Support Engineer (Buenos Aires)
Pipe17
Remote job
Our Commitment to Our Team At Pipe17, our values aren't just words on a wall-they're how we operate every day. We are a high-performance team built around ownership, integrity, and a strong bias for action. We believe in setting bold goals, holding ourselves accountable, and moving fast to solve customer problems. Every team member is empowered to make decisions and drive outcomes-not wait for permission. We operate with urgency, but not recklessly. We focus on what matters most, take initiative, and course-correct quickly when needed. We value people who speak up, follow through, and take pride in their work. Teamwork is at our core. We win together, support each other, and celebrate our shared victories. Collaboration across functions isn't a buzzword here-it's a daily practice. We learn from each other, improve constantly, and rally around our mission: simplifying ecommerce operations for modern merchants. And above all, we act with integrity. We do what's right, even when it's hard. That's how we build trust-with each other, our customers, and our partners. If these values resonate with how you like to work, you'll fit right in. This position Technical Support is involved in post-sales support work, taking ownership of the customer's requirements and problems from start to finish to ensure that customers' issues are handled in a timely and satisfactory manner. A successful candidate must be able to help customers and partners overcome technical challenges, and provide hands-on troubleshooting, debugging, feature explanation, and best practice guidance to the broader Technical Support team. AI fluency: You've used AI tooling for work or personal use-or you are willing to dive in and learn fast. You explore new tools, workflows, and ideas to make things more efficient, and are eager to deepen your understanding of AI and use it regularly. About You You're empathetic. You'll be working directly with customers using our services as well as developers who are building on our platform as they overcome problems. You're able to put yourself in their shoes. You love figuring things out. You enjoy being presented with situations that don't have an immediately obvious answer and relish finding the solution. You are excited, not intimidated, by problems you don't know the answer to. You love applying the things you have learned to unfamiliar situations in order to see the deeper patterns that connect seemingly disparate issues. You love variety. You would enjoy a multifaceted role that interacts with a wide variety of people, topics, and issues. The idea of seeing something new and different every day is invigorating. You are able to learn and act quickly to keep up with rapidly changing and sometimes unfamiliar situations. You're an excellent written communicator. We have a distributed team, and writing is our primary means of communication at Pipe17 and to our end users. You have a very strong command of written English and your writing is concise but effective. You're solid at time management. You can balance a variety of projects and responsibilities without getting overwhelmed. As a part of a distributed team, you'll be trusted to work with minimal supervision. As a part of a growing company, you have an opportunity to make a big impact, and you're keen to build processes that'll make your job more efficient over time. You have experience within the ecommerce space: Shopify, BigCommerce, WooCommerce, Wix, Squarespace, eBay, Walmart, Wayfair, Target, Overstock etc.; and B2B sales platforms, point-of-sale systems and ERPs like NetSuite, 3PLs / warehouse management systems, CartRover; order and inventory management systems such as Stitch labs, Brightpearl, Cin7; and SaaS connectivity solutions such as Del Boomi, Workato, Zapier etc. Responsibilities Perform troubleshooting and provide development assistance to Pipe17 customers Serve as a point of internal escalation on technical issues within the Support org Perform check of escalated issues found by internal team members prior to advancing through proper channels Create and improve documentation to help users and partners help themselves Employ your problem solving skills to triage and fix bugs on our platform Improve the quality and efficiency of the solutions we deliver to our customers Find other opportunities to move the team, the org, and the company forward, such as contributing to building and maintaining internal tools, code review, mentoring Some on call responsibilities weekdays after hours and some weekends 4+ hours overlap with PST time zone if remote Basic Qualifications English language proficiency: native or fluent 2+ years of SaaS troubleshooting experience in a Technical Support capacity as Tier 2 customer support, with one year as a Software Test Engineer Understanding of APIs and integration technologies used to create Pipe17 integrations Proficient in analyzing log files and standard debugging concepts using tools like Datadog and Postman Demonstrated ability to troubleshoot and triage complex, code-related technical issues Basic experience in troubleshooting performance & network related issues Soft skills to interact with customers over phone, email, Zoom Preferred Qualifications Bachelor of Science degree in Engineering or technical field desirable Experience using Shopify or another ecommerce platform and / or an automation tool such as Zapier, Workato, Boomi, IFTTT or similar Experience with creating technical articles Experience using GitHub to host code samples Compensation (US FTE) Competitive salary Great healthcare + dental + vision coverage Retirement plan Pick your own equipment. We'll set you up with whatever Apple laptop + monitor combo you want plus any software you need. Unlimited vacation policy. Plus we require you to take at least 2 weeks off each year. We see most employees take 4 weeks off per year. This isn't a vague policy where unlimited vacation means no vacation About Us Pipe17 is a venture-funded software company headquartered in Seattle, WA with a significant presence in the San Francisco Bay Area. We provide an AI-native OrderOps platform that makes commerce operations effortless for brands and 3PLs. Pipe17 connects sales channels, marketplaces, ERPs, WMS, and trading partners through one integration, automates order and inventory flows, and delivers real-time visibility so operations stay proactive - not reactive. With Pipe17, companies scale omnichannel, onboard faster, protect margins, and reduce operational costs - all while serving customers better. Pipe17 sells directly to merchants and 3PLs and through a growing ecosystem of technology and services partners. The company is backed by GLP Capital Partners, a leading investor in ecommerce logistics. Pipe17 recently announced its Series A funding to accelerate growth and category leadership. You can read more here.$71k-102k yearly est. Auto-Apply 60d+ agoNetwork Administrator
Monmouth University
Remote job
Monmouth University is currently seeking applications for a Network Administrator with Infrastructure Operations. The candidate would be expected to: install, maintain and support Cisco and Aruba network equipment; troubleshoot and resolve network outages and performance-related issues; maintain access controls, firewalls and VPN connectivity, maintain, expand and support existing iSCSI SAN and storage arrays, Aruba wireless network infrastructure, and fiber and copper infrastructure. This is an in-person, on-campus, non-remote position. Duties and Responsibilities: Install, maintain and support Cisco and Aruba network equipment. Troubleshoot and resolve network outages and performance related issues. Maintain access controls, firewalls and VPN connectivity. Maintain, expand and support existing iSCSI SAN and storage arrays. Maintain and support existing Aruba wireless network infrastructure. Perform wireless site surveys. Maintain and expand existing fiber and copper infrastructure. Support all network services on the main campus and satellite locations. Work with internal customers on various projects requiring back-end network expertise. Work with users to identify, isolate and resolve specific problems and performance-related issues. Able to understand and interpret building floor plans. Other duties as assigned. Minimum Qualifications: 2 years of related experience A thorough understanding of networks, protocols and client/server communications. Ability to build and maintain complete fully-meshed, highly available, network solutions from the ground up with minimal assistance. Possess a good overall working knowledge of both networking and servers within an enterprise production environment. Experience maintaining and troubleshooting centrally managed enterprise wireless network deployments. Proficiency with packet capture/analysis tools and network certification tools. Ability to use ladders, lifts, and personal protective equipment. Excellent interpersonal, organization and communication skills. Preferred Qualifications: Bachelor's degree A+ Network+ Cisco CCNA certification CWNA Experience with IPv6 in a production dual stack environment Genuine interest and drive to learn and grow as a networking professional Application Materials Required: Monmouth University requires all applications and supporting documents to be submitted via the university's career portal. In addition to the application, candidates must upload the following documents. Applications will not be considered complete for review until all required documents are uploaded. Resume or Curriculum Vitae Cover Letter Optional Documents: Professional References Questions regarding this search should be directed to: Barbara Santos at ******************** or ************ Note to Applicants: Please keep in mind that a job posted as “Open until filled” may close at any time without notice. As such, we encourage you to submit your application and all required documentation as quickly as possible to ensure consideration for the posted position. Working at Monmouth University perks: 403(b) Retirement Plan (8% employer contribution) Generous Paid Time Off Medical, Dental & Vision Insurance Benefits Tuition Remission for employee upon hire Tuition Remission for spouse or civil-union partner and IRS dependent after one-year of full-time continuous employment Employer paid Short & Long-Term Disability Employer sponsored Life Insurance Employee Assistance Program (EAP), FSA, Telehealth and more To view a full list of benefits, visit our benefits page at: Employee Benefits Information | Human Resources | Monmouth University Department: Information Operations Tools and Equipment: Ladders, Lifts, Personal Protective Equipment Work Schedule: Monday through Friday Total Weeks Per Year 52 Hours Per Week: 36.25 Expected Salary: $64,000 - $70,000 Union: N/A Job Posting Close Date Open until filled$64k-70k yearly Easy Apply 60d+ ago
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