The top 5 Social Services courses you need to take

1. Social Policy for Social Services & Health Practitioners

In the U.S., social policy accounts for two-thirds of government spending. Knowing how policies are constructed, what values underlie them, and how they succeed or fail makes everyone more effective at work or in their civic role. This specialization includes an HONORS track in which learners will complete a professional social policy analysis.\n\nTeachers, health care workers, police, and social workers interact with policy daily, but all of us should care about the impact and effectiveness of these programs. Health and mental health programs, education, housing and income supports, pensions, criminal justice services, veterans’ programs, child protective services, and immigration services create a support system all Americans will draw upon. They also reveal Americans' ethics and values, indicating how we regard and care for our most vulnerable.\n\nThis specialization will explore the size, structure, and outcomes of U.S. social policy by\n\n-comparing it with the approaches of other developed nations.\n\n-examining the history of our efforts and probing population effects that shape policy.\n\n-looking deeply into support for families in general, poor families, people with disabilities, and the elderly.\n\n-mapping out existing policies for housing, education, healthcare, immigration and child welfare.\n\n-addressing issues of power, oppression, and white supremacy.\n\nBy the end of the course the learner will be at home working in, utilizing, and voting in the U.S. welfare system...

2. Social Media for Financial Services

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Using Social Media in Financial Services Social Media for Financial Services Providers guides financial advisers, investment advisers, registered principals and anyone else associated with a broker-dealer or an investment advisory firm through the process of using social media for business communications. In recent years, regulatory organizations like FINRA and the SEC have issued guidance on how firms and individuals can remain in compliance with all the applicable regulations, while still benefitting from the power of social media. This course covers what financial service professionals need to know to use social media without running into problems with regulators or their firms...

3. US Social Services: Where did they come from?

The course probes the formation of social policy in the United States from its very first cultural and religious roots. Starting with the transition from hunter-gatherer groups to agrarian villages, the course will examine the passage of the Poor Laws that shaped social policy through the colonial period until the beginnings of the 20th century, when the challenge of making the industrial city livable gave rise to the development of the welfare state. As part of this transformation, the provider of social welfare shifted from the local community to the state to the federal government. The course ends with an exploration of the debate regarding the role of government in the late 20th century: should it foster entitlements or self-sufficiency? This course addresses issues of power, oppression, and white supremacy. The course is part of a sequence in social policy that has an HONORS TRACK. This track will prepare the learner for masters-level work in policy, which involves reading the literature, writing concise summaries and probing critiques. Over the sequence the learner will develop a policy analysis that will create a foundation for professional policy analyst assignments...

4. How to Provide Customer Service on Social Media

Your customers don’t want to wait on hold or stay glued to their browser they want their issues resolved where they’re active across popular social media networks review sites and messaging services...