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Lutheran Social Services of WI and Upper MI is currently seeking a Forensic Care Coordinator for our Operating Avenues for Re-Entry Success (OARS) program serving Marathon, Wood and Clark counties. This is a full-time, benefit eligible role. The position requires regular visits in the client's home and/or community and then is able to work from home for documentation and meeting purposes. The role is primarily, Monday through Friday, 1st shift, but will require flexibility to meet the needs of clients. This role provides comprehensive person-centered case management. This requires ongoing learning in Motivational Interviewing through participation in monthly coaching and quarterly fidelity reviews as well as the use of other identified evidence-based practices. This role works with individuals in DHS's Outpatient Competency Restoration Program (OCRP), Jail-Based Competency Program (JBCR), Conditional Release Program (CR), and Opening Avenues to Reentry Success Program (OARS), or Supervised Release (SR). Forensic Care Coordinators work collaboratively with community service providers that have been identified to specifically address the needs of the client with a mental health diagnosis and/or substance use disorder. LSS works closely with the client's treatment team and natural supports to best support whether the client is released from jail, prison, mental health institutions, or the community. Forensic Care Coordinators working in CR, OCRP, JBCR or OARS can be asked to work with clients in any of those programs, but Supervised Release remains separate. Supervised Release Care Coordinators will not work in CR, OCRP, JBCR or OARS: The CR program works with individuals found not guilty by reason of mental disease or defect. Forensic Coordinators provide professional testimony, write court documents, and understand the 917.17 WSS. The Forensic Coordinator works with mental health institutions, court systems, natural support, and community providers. The OCRP and JBCR offer services to adults charged with a crime adjudicated not competent to stand trial but likely to regain competency. The Competency programs Forensic Coordinators understand the 971.14 WSS and are responsible for meeting clients in the community (OCRP) as well as in the Jail setting (JBCR). The Forensic Coordinator works with the jail system, providing legal education, community providers, the court system, institutions, and natural support. · The OARS program, the Forensic Coordinator, understands the criminogenic needs of the client. This is a voluntary program. The Forensic Coordinator starts meeting with the client at the correctional institution in the pre-release stage and continues through post-release. The Forensic Coordinator works closely with the client and their treatment team for up to two years. · Supervised Release specifically works with sexually violent people who are committed under WI statute 980. While they currently may be living at Sandridge Secure Treatment Center, the role of LSS is to provide service coordination and services to assist them with a transition to living in the community. o Sexually violent person: This is someone who has a mental disorder that makes it likely the person will engage in future acts of sexual violence convicted of a sexually violent offense, adjudicated as delinquent for a sexually violent offense, or found not guilty of or not responsible for a sexually violent offense by reason of mental disease or defect. These people are committed under Wis. Stat. ch. 980. DIRECT SERVICE REQUIREMENTS (Required of all employees providing direct services): Promote client independence and growth, consistent with the service plan. Provide services using a trauma-informed and person and/or family-centered model. Provide services utilizing agency approved and supported evidence-based practices that have been indicated by the funder and/or agency. Accurately complete time reporting. Essential Duties and responsibilities: This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time. Assess client's needs utilizing the required assessment tool(s) (e.g. functional screen). Re-assess, as needed, and at least annually. Information to complete the assessment is gained via interviews, collateral contacts and prior records. Work alongside the client, their family, his/her supports, and other service providers, develop and implement a comprehensive and individualized service plan. When required by the program/service, coordinate and authorize services according to the service plan. Provide services to assigned clients in alignment with the service plan. Organize and plan work effectively. Apply knowledge of community resources. Apply knowledge of casework principles and methods. Apply working knowledge of human behavior, dynamics of groups, interpersonal relations, and social interactions. Apply working knowledge of social problems and their effects on individuals. Work collaboratively with clients, service teams, and clinical supervisor to determine interventions. Communicate effectively with team members and providers. When authorizing services, articulate the expectations of the service. Establish and maintain effective and collaborative working relationships. Complete documentation within required timelines and expectations per LSS, regulation, funders, and practice standards. Maintain client records, primarily electronic files. Make recommendations within the client team and scope of practice. Testify at legal proceedings as required by law and/or role. Coordinate and facilitate person and/or family-centered team meetings. When supervision is a program requirement, actively engage in the clinical supervision process. Attend and participate in staff development programs, including in-service training, staff meetings, and professional seminars. Within your scope of practice, provide consultation to peers. Understand productivity expectations. Meet or exceed the standards that have been established for the role and the program. Perform other duties and special projects as required. PERKS: Public Service Loan Forgiveness (PSLF) By being employed with LSS, which is a non-profit agency, you can be eligible for loan forgiveness under the Public Service Loan Forgiveness program. Loans are eligible to be forgiven after 10 years of on-time and consistent payments through the income-based re-payment plan. Assistance navigating the PSLF through Summer Medical/Dental/Vision Insurance Flex Spending for Dependent & Health Care Mileage reimbursement Paid Time Off 10 Paid Holidays Ability to Contribute to 403B LSS makes annual raises a priority for employees Calm Wellness App - Premium Access Student loan navigation program with Summer, PBC Early Earned Wage Access with UKG Wallet Employee Assistance Program Service Awards and Recognition Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Upon offer, candidates must successfully complete the necessary background, caregiver, medical and any other checks required, according to program requirements . Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE: The specific education and/or experience is determined by the service delivered and the funding stream requirements. General Requirements: · Bachelor's degree in relevant area of human services. Acceptable human service degrees for this role include, but are not limited to, the following: · Community Mental Health · Substance Use · Counseling/Guidance · Criminal Justice · Psychology · Recreational Therapy · Rehabilitation Counseling · Social Worker · Vocational Counseling If not listed above, a transcript review as well as payer review may be requested of the applicant/potential employee. CERTIFICATES, LICENSES, REGISTRATIONS: Must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements. TRAVEL: Daily travel may be required. Some overnight travel may be required

The Bilingual Lead Care Manager partners with Care Team Operations, Clinical Operations, Compliance, Community Health Workers, Behavioral Health staff, and external providers (medical, housing, and social services) to ensure seamless, culturally responsive, member-centered care coordination. The bilingual LCM additionally supports members with limited English proficiency by facilitating communication, translation, and cultural interpretation as needed. Responsibilities Serve as the primary point of contact for assigned members, building trust and maintaining active engagement through consistent outreach, relationship-based strategies, and a trauma-informed approach. Provide all communication in the member's preferred language. Conduct comprehensive assessments (physical, behavioral, functional, social) and develop person-centered care plans that reflect the member's goals, risks, preferences, cultural needs, and social determinants of health. Implement, monitor, and update care plans following transitions of care, significant changes in condition, or required reassessments; ensure timely and compliant submission of all care plans. Coordinate services across the continuum-including medical, behavioral health, housing, transportation, social services, and community programs-to reduce fragmentation and remove barriers to care. Conduct required in-person home or community visits based on member need and risk stratification and maintain a compliant monthly visit structure. Utilize motivational interviewing, coaching, and health education to promote behavioral change, self-management, and long-term member stability. Identify gaps in care, service delays, lapses in benefits, unmet needs, and environmental risks; collaborate with internal and external partners to resolve issues quickly and effectively. Maintain accurate, timely, audit-ready documentation of all interactions, assessments, and interventions using required HHN platforms, including eClinicalWorks (ECW), Google Suite, RingCentral, PowerBI dashboards, and payer portals. Meet or exceed HHN and payer productivity standards, including encounter metrics, outreach requirements, documentation timelines, and quality measures. Actively participate in multidisciplinary case reviews, team huddles, care conferences, and escalations with nurses, behavioral health staff, CHWs, care operations, and compliance. Coordinate and schedule appointments with primary care, specialists, behavioral health providers, and community partners; manage referrals, transportation, and follow-ups to ensure continuity of care. Support hospital discharge (TOC) planning through follow-up scheduling, care transitions, medication reconciliation support, and education on discharge instructions. Assist members in navigating plan eligibility, redeterminations, documentation, social service applications, housing resources, and crisis interventions. Maintain active and professional communication with members and care partners through HHN-approved channels, including RingCentral, secure messaging, SMS workflows, and phone. Participate in HHN's continuous quality improvement efforts, identifying workflow gaps, documenting barriers, sharing insights, and contributing to best-practice development. Uphold confidentiality and adhere to all HIPAA and payer regulatory requirements across all areas of care delivery. Open to seeing patients in their home or their location of preference. Provide real-time interpretation and translation support (verbal and written) for members and families with limited English proficiency. Help bridge cultural gaps that may impact communication, trust, adherence, or engagement. Skills Required Fluency in English and another language (Spanish preferred); ability to read, write, and speak at a professional level. Strong ability to build rapport and trust with diverse, high-need member populations. Proficiency in using eClinicalWorks (ECW), Google Suite (Docs, Sheets, Drive), RingCentral, and virtual communication tools. Ability to interpret and use PowerBI dashboards, reporting tools, and payer portals. Demonstrated skill in conducting holistic assessments and developing person-centered care plans. Experience with motivational interviewing, trauma-informed care, or health coaching. Strong organizational and time-management skills, with the ability to manage a complex caseload. Excellent written and verbal communication skills across in-person, telephonic, and digital channels. Ability to work independently, make sound decisions, and escalate appropriately. Knowledge of Medi-Cal, SDOH, community resources, and social service navigation. High attention to detail and commitment to accurate, audit-ready documentation. Ability to remain calm, patient, and professional while supporting members facing instability or crisis. Comfortable with field-based work, home visits, and interacting in diverse community environments. Cultural humility and demonstrated ability to work effectively across populations with varied lived experiences. Competencies Member Advocacy: Champions member needs with urgency and integrity. Operational Effectiveness: Executes workflows consistently and flags process gaps. Interpersonal Effectiveness: Builds rapport with diverse populations. Collaboration: Works effectively within an interdisciplinary care model. Decision Making: Uses judgment to escalate or intervene appropriately. Problem Solving: Identifies issues and creates practical, timely solutions. Adaptability: Thrives in a fast-growing, startup-style environment with evolving processes. Cultural Competence: Engages members with respect for their lived experiences. Documentation Excellence: Produces accurate, timely, audit-ready notes every time. Strong empathy, cultural competence, and commitment to providing individualized care. Ability to work effectively within a multidisciplinary team environment. Exceptional interpersonal and communication skills, with a focus on building trust and rapport with diverse populations. Bilingual Communication (interpretation + translation) Job Requirements Education: Bachelor's degree in Social Work, Psychology, Public Health, Human Services, or related field preferred; equivalent experience considered. Licensure: Not required; certification in care coordination or CHW training is a plus. Experience: 1-3 years of care management or case management experience, preferably with high-need Medi-Cal populations. Experience in community-based work, homelessness services, behavioral health, or SUD settings strongly preferred. Familiarity with Medi-Cal, ECM, and community resource navigation. Travel Requirements: Regular travel for in-person home or community visits (up to 45%). Physical Requirements: Ability to perform home visits, climb stairs, sit/stand for prolonged periods, and lift up to 20 lbs if needed.

The Element Care Social Worker participates in the planning, implementation and evaluation of care plans that meet the objectives, standards and policies of the PACE model of care. The social worker demonstrates proficiency in providing traditional social work services in a professional and respectful manner with the goal of helping older adults live safely and comfortably in their homes and communities for as long as they can. This position is full time M-F 8am to 4pm. Mandarin speaking required. Participates on the IDT's initial assessments, care planning and on-going re-assessments of participant care. actively participates in team meetings by sharing pertinent information, providing follow up to assigned tasks and helps to develop participant's plan of care. Facilitates hospital, rehabilitation and nursing home (NH) admissions and discharges as determined by the Interdisciplinary Team. Assists in the conversion process of the participant from community to long-term care. Works collaboratively with Medicaid Specialist, skilled nursing facility, and participant's caregiver to complete conversion. Refers participants and families to appropriate community services and acts as liaison and/or advocate with community organizations for participants. Maintains professional, accurate and timely social service documentation in the participants' medical records. Works collaboratively with Director of Social Work and Behavioral Health provider to ensure guardianship is up to date. Educates participant regarding health care proxy (HCP). Works collaboratively with fiscal department to maintain participant insurance benefits and completes required documentation of fiscal information in the medical record. Reviews plan of care with participants, guardian, and/or activated health care proxy as assigned. Complete authorizations for home care and other approved services timely and accurately. Completes home and/or skilled nursing facility visits to assess participant as indicated. Works collaboratively with Palliative care team; disenrollment, conversion to long term care, transfer of sites, participant and/or caregiver demographic changes). Frequent local travel. Current Social Work licensure in the Commonwealth of Massachusetts at the Masters level (L.Minimum of 1 experience in Social Work providing traditional Clinical or Case Management services with a geriatric population Vietnamese and/or Khmer speaking but all MSW eligible candidates to apply. Covid vaccinated preferred. Health insurance Dental insurance Retirement plan Element Care is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, sexual orientation, protected veteran status, or on the basis of disability. Element Care is committed to valuing diversity and contributing to an inclusive working environment. To learn more about Element Care, please click this link: Element Care 30th Anniversary Video

JOB TITLE: Residential Associate for Lakeview Heights FLSA: 36 hours per week, .9 FTE (3-12's rotating schedule) SUPEVISOR: Facility Assistant Administrator PAY GRADE: B5 ($19.23 - $26.54 per hour, depending on experience) **Shift differential added to wage for Nights & Weekends ranging from $1.50 - $2.50/hour *** Position eligible for $4,950.00 HIRING BONUS*** (2 year Commitment, staggered payout-taxed) Community Counseling Solutions provides a team-based Servant Leadership environment! Located in Eastern Oregon with year-round recreation based near the Columbia River and at the base of the Blue Mountains. Big city amenities in rural family-oriented communities. Apply Directly at ********************************** Our mission is to provide dynamic, progressive, and diverse supports to improve the well-being of our communities and we're looking for motivated employees to help us continue our vision! CCS has a benefit package including, but not limited to: Health, dental and vision insurance 6% initial 401K match Potential for tuition reimbursement Paid vacation tiers ranging from accrual of 1 day to 4 days per month (Annual rollover cap of 220 hours, additional hours can be paid out at 50% at the end of the fiscal year) 9 Paid holidays, Community service day Floating holiday & 2 mental health days provided after 1 year introduction Workplace Flexibility schedule options available (work from home hours vary by position & schedule) Student loan forgiveness (NHSC & Public Service) Paid licensure supervision. Employee Assistance, Wellness Benefits, Dependent Care & Long-Term Disability Insurance DESCRIPTION Provides services and supports for clients that help the residents develop appropriate skills to increase or maintain their level of functioning. These services may include the mental health services, rehabilitation services, social services, personal services, medical, dental and other health care services, educational services, financial management services, legal services, vocational services, transportation, recreational and leisure activities, and other services required to meet a resident's needs as defined in the guidelines of their personal care plan. This person works directly with residents to promote recovery. SUPERVISION Supervision Received The Assistant Administrator is the immediate supervision and provides supervision of the Residential Associate. However, given the nature of the business, the Facility Administrator will often provide direct supervision, primarily in the absence of the Assistant Administrator. Supervision Exercised Position does not supervise or assign work RESPONSIBILITIES This position provides residential care that means the provision of room, board, care and services that assist the resident with ADL's. This includes 24-hour supervision; being aware of the residents' general whereabouts; monitoring the activities of the resident while on the premises of the SRTF to ensure their health, safety and welfare. This position will or may: Reads log and other client support documents as needed upon reporting to work and to make all appropriate entries during and before the conclusion of the shift. Stays awake and alert throughout the shift. Assists residents in personal self-management activities including eating, toileting, bathing, personal hygiene and grooming, cleaning, community access, personal spending, socialization, recreation, skill acquisition, and self-expression. Transfers residents to and from wheelchairs, beds, chairs, toilets, etc. Using the training and guidelines provided for such activities. Pushing clients in wheelchairs is also required. Administers prescribed medications, following physician's orders and nurse policies for all medications and/or procedures, and documents on medical charts and count sheets according to established procedures. Supervises and/or assists in the preparation of meals and assists with the feeding of residents according to menus and dining plans. Conducts evacuation/fire drills as assigned. Orients, trains, and works with the residents to perform in an appropriate, safe, and independent, recovery oriented manner within the guidelines of the residents personal care plan (PCP) or individual support plan (ISP). Receives SRTF trainings prior to giving care; passes and maintains certification in CPR. Participates in the inventory, ordering and/or purchasing of client or program supplies, including food or medications, as assigned. Maintains clean, sanitary and safe conditions, for example, sweeping, mopping, vacuuming, window washing, etc., both routinely, and as needed. Reports all safety hazards. Provides timely and accurate documentation as required per OAR's and Community Counseling Solutions policies and procedures. Reports any suspected violations or clients rights or abuse of a client by another client or a staff member according to policies and OAR's regarding mandatory reporting. Such reporting is required for, but is not limited to, suspected incidents of physical assault, neglect of care, sexual exploitation of financial exploitation, which may also include borrowing or removing property from the home. Attends staff meetings and training sessions as scheduled. Follows the policies and procedures of Community Counseling Solutions. Other duties as assigned. Requirements QUALFICATIONS The ability to interact and relate to residents, staff, managers and others with respect and dignity. Ability to communicate effectively both verbally and in writing; comprehend laws, administrative rules and regulations and agency policies, and develop and maintain effective working relationships with peers, supervisors and other professionals. Ability to deal with clients experiencing crisis situations. Education and Experience This position must have a high school diploma or equivalent, be able to pass a criminal history background check, and have a current drivers license. The ideal candidate will have three years combination of training or experience in psychology, counseling, or a related field. This could be college coursework in psychology, social work or related social sciences, experience in a social service setting; or any satisfactory equivalent combination of experience (professional and/or personal) and training which demonstrates the ability to perform the above-described duties. Other Skills and Abilities The position requires the handling of highly confidential information. Must adhere to rules and laws pertaining to client confidentiality. Must posses, or have the ability to possess functional knowledge of business English and medical terminology. Must have good spelling and basic mathematical skills. Must have the ability to learn assigned tasks readily and to adhere to general office procedures. Good organizational and time management skills are essential. Must have in depth knowledge of standard office equipment. Must possess the ability to represent the interest of the customer and the agency in a favorable light in the community. Must have the ability to work well with teams and other groups of individuals. Must be able to communicate effectively in both written and oral formats. Must have the ability to present and exchange information internally across teams and co-workers, and externally with customers and the public. CRIMINAL BACKGROUND CHECKS Must pass all criminal history check requirements as required by ORS 181.536-181.537 and in accordance with OAR 410-007-0200 through 410-007-0380. In addition to a pre-employment background check, each employee, volunteer and contractor shall be checked on a monthly basis against the OIG and GSA exclusion lists, as well as other federal and state agency lists. If it is discovered that an employee, volunteer or contractor is excluded or sanctioned it will be the cause for immediate termination of employment, volunteering, or the termination of the contract. PERSONAL AUTO INSURANCE Must hold a valid driver's license as well as personal auto insurance for privately owned Vehicles utilized for CCS business such as client service purposes, travel between business offices and the community, to attend required meetings and trainings. Must show proof of $300,000 or more liability coverage for bodily injury and property damage, and maintain said level of coverage for the duration of employment at CCS. The employee's insurance is primary with CCS insurance being secondary. CCS reserves the right to deny any employee the use of a vehicle owned by CCS. PHYISCAL DEMANDS This position requires an individual to be regularly available for work as scheduled. Position requires professional and personal skills to cope with stress associated with work involving a high degree of mental, emotional and physical demands. This position also requires the ability to bend, stoop, push and pull on an ongoing basis. This position may require an individual to lift and transfer clients using a two-person lifting technique. This position may involve working overtime, weekends, evening or overnight awake shifts. Reasonable accommodations may be made to enable persons with disabilities to perform the essential functions of this position. Must be willing to work a flexible work schedule; depending on community and resident needs. WORK ENVIRONMENT Work is performed in an office/home environment as well as in the community. The noise level in the office environment is usually moderate, but occasionally one may be exposed to loud noises. The noise in the community, including the homes of customers, is often difficult to predict. Occasional out of area travel and overnight stays will be required for attendance at meetings and/trainings. However, the employee also will be required to work in the community. Handicap access may not be available at all places where this position must go. There are some situations where this position may be required to respond to environments where a client is in crisis. The environments in these situations are difficult to predict and may be in uneven terrain. This position exposes the employee to the everyday risks or discomforts which require normal safety precautions typical of such places as an office or home environment. Salary Description $19.23 - $26.54 per hour, depending on experience

Why Work Here? Be Valued! As a public service agency, we know our greatest assets are the people behind the service. We recognize the value of our employees through competitive pay and an amazing benefit package for staff and their family. Franklin County Public Health is proud to be an equal opportunity employer committed to hiring a diverse and inclusive workforce. The FCPH value statement says it all: We serve our communities, our organization, and each other with Integrity, Accountability, Excellence and Respect. Franklin County Public Health provides: * Schedules to support a work/life balance. * Robust benefits including medical, dental, vision, an employee assistance program and a flexible spending account. * Life insurance, short- and long-term disability options are also offered. * Vacation time, personal time, sick time, and paid holidays. * And much more! NOW HIRING: Behavioral Health & Addiction Services Harm Reduction Supervisor The Behavioral Health & Addiction Services (BHAS), Harm Reduction Supervisor position will provide supervision in the development, implementation, and coordination of evidence-based, or informed injury prevention, harm reduction non-clinical addiction services programs, including policy, system and environmental change strategies, processes, and interventions to support community-based substance free, healthy living. The Supervisor will oversee the development, coordination and facilitation of the agency's community-based harm reduction and outreach programs and initiatives to address mental/behavioral health, substance use disorders, disparities, and social determinants of health. This position assists with writing, editing, and collecting documentation to assure full compliance with all grant deliverables and deliverable outcomes and assists with identifying and approving grant expenditures. Duties include: * Provides administrative support and supervision to staff for monitoring performance, provides training to teach new skills and coaches to improve performance. * Provides supervision, guidance and oversight, for the BHAS harm reduction, harm reduction vending machines, community outreach, mobile outreach van, mobile syringe service, naloxone, and peer support programs. * Utilizes management tools in the development and monitoring of program activities, including partner outreach, program service planning and delivery, to community-based organizations. * Works toward implementing the agency one-goal of equity, strategic plan, community health assessment, and community health improvement plan. * Offers guidance and support in identifying resources that support addressing social determinants of health; Identifying barriers to care and services in areas such as but not limited to; education, transportation, housing and understanding procedures and language barriers. * Determines resources required for projects and the most feasible and cost-effective methods to gather data; develops work plans; assigns priorities and time limits. * Conducts quality improvement reviews; develops and implements action plans to improve effectiveness and efficiency of staff. * Assists in the planning and implementation of operational procedures and provides program management with continuous feedback about operations. * Attends local events, meetings and trainings to stay abreast of the most innovative approaches and disseminate related information within the community and agency. * Manages section budget and continuously researches grant or other opportunities to increase section revenue. •Responsible for the expansion and development of a comprehensive Harm Reduction Mobile Unit, works collaboratively across divisions to manage use and maintenance of the mobile unit. * Other related duties as assigned. Requirements: * Master's degree with a focus in injury prevention, social work, social services, behavioral health, addiction services, public health, or public administration. * LISW, LICDC-CS, MSW or LSW required. * 3 years' work experience in the field of addiction services * 2 years' experience in social services, policy management, public health, behavioral health substance use, or social work * Ohio Driver's License. * Experience in grants management, federal grants management experience preferred. Hiring Wage Range: $35.04/hour - $42.05/hour. This is an exempt position. Interested applicants should apply at ***************************************** with: * Resume * Cover letter * Completed FCPH application (located: ****************************** Deadline for Applying: Internal applicants (11/11/2025); External applicants (Until filled) No phone calls please. Franklin County Public Health is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Learn more at *************** FCPH is committed to providing a healthy work environment for all employees, and all employees agree to be non-tobacco users as a condition of employment (e.g., cigarettes, cigars, smokeless tobacco, vapor, etc.). All applicants offered positions with FCPH must submit to and pass a drug and alcohol screen before beginning work. Applicants with disabilities may contact Victoria Bradley, HR Generalist at ************************************** or ************ to request and arrange for accommodations. The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be interpreted as an exhaustive list of all responsibilities, duties, and skills required of personnel in this position.

Job Description Radicle Health is a collection of human services software products designed to foster collaboration and innovation, helping organizations better serve their communities. We believe technology plays a crucial role in the success of the human services sector, but no single system can meet the diverse needs of every agency. That's why we've built Radicle Health as a home for mission-driven products that support organizations in delivering essential services. Under one roof, our teams learn from each other, test ideas faster, and think holistically about the individuals and communities we serve. About the Job: Radicle Health is looking for a dynamic Manager, Customer Success to join our team. In this people leadership role, you will lead, coach, and develop a team of Customer Success Managers, creating the conditions for them to build strong, trusted partnerships with our customers. Your mission is to drive customer satisfaction, retention, and expansion by setting clear strategy, removing obstacles, and fostering a high-performing, customer-centric team. If you thrive in a fast-paced, mission-driven environment and are passionate about developing people while helping human services organizations succeed, we'd love to hear from you. What You'll Do: Provide leadership, coaching, and development to a team of CSMs, ensuring they achieve their goals and grow professionally. Act as an executive sponsor for key accounts in your teams portfolio, helping to create deep, multi-threaded customer relationships and act as a point of escalation for enhanced customer support across your teams portfolio as needed. Utilize customer and internal data to inform and implement strategies that continuously improve the customer experience. Work closely with colleagues in Customer Training, Implementation, Billing, and Support to ensure seamless service delivery and address customer needs effectively. Oversee and drive the end-to-end renewal process across the Customer Success team to ensure contracts are renewed on time, with accurate forecasting and clear visibility throughout the renewal cycle. Own and achieve net revenue retention targets by leading the team to deliver strong renewal performance and consistent upsell and expansion outcomes in your team's portfolio. Attend promotional events at industry related conferences Who You Are: Proven experience leading teams through change in a mission-driven environment, with the ability to support, coach, and motivate team members while ensuring continuity, maintaining team performance, and quality of service for human services organizations. Experience leading renewal, add-on, and upsell strategies with a proven track record of reducing churn, managing customer risk, and consistently achieving retention and revenue goals. Proficiency in using Salesforce or other CRM for accurate data tracking and decision-making. Experience managing and prioritizing multiple competing initiatives while supporting both a team and customers across Radicle Health's multi-product portfolio. Exceptional problem-solving, communication, and relationship management skills as well as strong cross-functional acumen, working across customer experience teams to follow process and deliver exceptional customer outcomes. At least 5 years of experience in customer success or a related field, with at least 3 years in a leadership role. Familiarity with Electronic Health Record software and the social services sector a plus What we offer: Unlimited PTO policy Competitive medical, dental, and vision healthcare coverage 401k matching Paid holidays Volunteer time off Paid parental leave Remote work stipend Compensation: $125,000 - $150,000 Location: Remote Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. More information about the salary range specific to your working location and other factors will be shared during the hiring process. Radicle Health is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Radicle Health does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Radicle Health is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Radicle Health does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy.

The Public Defender Division of the Committee for Public Counsel Services, the public defender agency of Massachusetts, is seeking applicants for a full-time Social Services Advocate position in our Northampton Office. As an integral part of the defense team, Social Service Advocates work closely with attorneys, investigators, and other key defense players to obtain the best possible legal and life outcomes for our clients. We fight for equal justice and human dignity by supporting our clients in achieving their legal and life goals. We zealously advocate for the rights of individuals and promote just public policy to protect the rights of all. Our Values Courage • Accountability • Respect • Excellence DIVERSITY AND INCLUSION MISSION STATEMENT CPCS is committed to protecting the fundamental constitutional and human rights of our assigned clients through zealous advocacy, community-oriented defense, and the fullness of excellent legal representation. We are dedicated to building and maintaining strong professional relationships, while striving to accept, listen to and respect the diverse circumstances of each client, as we dedicate ourselves to meeting their individual needs. It is our CPCS mission to achieve these goals, and in furtherance thereof, we embrace and endorse diversity, equity and inclusion as our core values as we maintain a steadfast commitment to: (1) Ensure that CPCS management and staff members represent a broad range of human differences and experience; (2) Provide a work climate that is respectful and supports success; and (3) Promote the dignity and well-being of all staff members. CPCS leadership is responsible for ensuring equity, diversity, and inclusion. The ability to achieve these goals with any level of certainty is ultimately the responsibility of each member of the CPCS community. AGENCY OVERVIEW CPCS is the state agency in Massachusetts responsible for providing an attorney when the state or federal constitution or a state statute requires the appointment of an attorney for a person who cannot afford to retain one. The agency provides representation in criminal, delinquency, youthful offender, family regulation, guardianship, mental health, sexually dangerous person, and sex offender registry cases, as well as in appeals and post-conviction and post-judgment proceedings related to those matters. The clients we represent are diverse across every context imaginable and bring many unique cultural dimensions to the matters we address. This reality creates a critical need for CPCS staff to be culturally competent and able to work well with people of different races, ethnicities, genders and/or sexual orientation identities, abilities, and limited English proficiency, among other protected characteristics. OFFICE OVERVIEW The Northampton PDD Office provides public defense services for Hampshire and Franklin Counties. The city of Northampton provides a sophisticated rural lifestyle combined with the cultural, artistic, academic, and culinary amenities of a big city. It offers more restaurants, eclectic shops, galleries, theaters, and performance venues than most urban centers ten times its size. You will also find two rivers, mountain views, landscaped parks, and meadow walks. It provides a unique and charming combination of natural and cultural activities that should not be missed. POSITION OVERVIEW The Social Services Advocate works as part of a multidisciplinary legal defense team to provide zealous advocacy to adult criminal defendants in order to achieve the best possible legal and life outcomes. As part of the defense team, SSAs works collaboratively with attorneys, investigators, support staff, retained experts, law students and other interns. Working with the attorney on the pending legal case, the SSA helps identify the social and clinical issues that preceded arrest and those that may result from court involvement. The SSA must adhere to the rules of confidentiality under the attorney-client relationship. SSAs work under the supervision of the Social Services Advocate Director, with administrative direction provided by the Attorney in Charge. The SSA's role includes bio-psychosocial interviewing and assessment, social history investigation, forensic case management, advocacy for clients within court, carceral, mental health, and social service systems, fostering family interactions and intervention, treatment and sentencing planning, report writing, testifying, and making direct connections between clients and programs. Social services intervention occurs at all stages of the court process, from the initial arraignment through resolution and post-conviction. Qualifications MINIMUM ENTRANCE REQUIREMENTS * Bachelor's degree in a social service field and one year of related experience, or an equivalent combination of skills, education, and experience; * Must have access to insured, reliable and available transportation, and a valid MA driver's license; and, * Access to home internet access sufficient to work remotely. A Master's Degree in Social Work, Psychology, or related field is strongly preferred. Please submit a writing sample with your application. Examples of writing samples include: redacted biopsychosocial assessment or client history, redacted clinical assessment, advocacy letter, or academic paper. QUALIFICATIONS/ SKILLS * Experience working with individuals and families of diverse racial, ethnic, cultural, educational, and economic backgrounds; * Knowledge of social, psychological, environmental, economic, legal, and medical factors that influence behavior; * Understanding of social structures and institutional barriers that cause disparities, such as systemic racism and poverty; * Culturally appropriate skills in client interviewing, assessment, case management, and treatment planning; * Knowledge of public and private social services systems and resources; * Demonstrated ability to communicate effectively and persuasively orally and in writing; * Proven ability to work effectively independently and as part of a team; * Ability to establish and maintain cooperative working relationships within the office and the service provider community; * Ability to prioritize and manage multiple clients and responsibilities; * Availability to work occasional evenings and weekends to meet with clients, bring clients to programs, attend meetings, conduct collateral interviews, and handle emergencies; * Knowledge of defense practice, the criminal legal system, and/or corrections is a plus; and, * Bilingual abilities are a plus. Responsibilities RESPONSIBILITIES Social Services Advocate responsibilities include, but are not limited to: * Maintaining close contact with clients over the duration of their case to build strong working relationships; * Conducting both brief and in-depth interviews with clients respecting their individuality and with cultural humility to obtain client histories; connecting with and interviewing collateral contacts; * Performing needs assessments, developing treatment or service plans, referring clients to service providers, and making direct connections between clients and programs; * Gaining comprehensive knowledge of statewide and local programming and services, and working collaboratively with community-based services that support clients; * Collaborating with defense counsel to develop defense strategies and dispositional options which demonstrate an understanding of the complexities of our clients' whole lives; * Preparing and presenting courtroom testimony to describe services and dispositional alternatives arranged for the client; * Preparing detailed and persuasive written advocacy for sentencing and mitigation purposes; * Advocating for clients in a client-directed practice to facilitate best possible outcomes; and, * Other duties as assigned. EEO Statement The Committee for Public Counsel Services (CPCS) is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ethnicity, sex, disability, religion, age, veteran or military status, genetic information, gender identity, or sexual orientation as required by Title VII of the Civil Rights Act of 1964, the Americans with Disabilities Act of 1990, and other applicable federal and state statutes and organizational policies. Applicants who have questions about equal employment opportunity or who need reasonable accommodations can contact the Chief Human Resources Officer, Sandra DeBow-Huang, at ************************

At Sequoia Connect, we provide IT Services & Technical Headhunting services to global companies and we are looking for a full-scale intern to help continue with this growth. The People Operations Team is looking for an Intern Recruiter Assistance to help support the growth of our client's Engineering and Admin teams. The ideal candidate will partner with our hiring managers and People Team to build out creative strategies to find, attract, and hire top candidates. You should be comfortable working alongside hiring managers, Headhunters, and candidates, ensuring that expectations are exceeded and strive for the best headhunting experience. Responsibilities: Responsible for back-office recruiting needs for all Technical roles in Mexico and the USA. Thinking outside of the box to find talent at every opportunity. Using various recruiting platforms for outreach and sourcing candidates. Partnering with hiring managers to develop a strong candidate experience. Developing sourcing strategies along with the HR Manager. Updating and managing our candidate pipeline. Determine the qualifications, experiences, and skillsets of candidates. Tailoring and posting job listings for open positions. Maintain company-standard job descriptions for all positions. Owning candidate experience -- guiding them through the hiring process. Utilize applicant tracking system. Keep learning new technologies in A Rapidly Changing Technological World. Requirements: This is a Student Social Service Program. Bachelor's degree Student (last year/semester) in Management/Administration/Technology or related fields. Willing to work and learn in a start-up and/or fast-paced environment. Technical background preferred. Boolean Operations Knowledge. Strong sense of responsibility. Remarkable organizational skills and a relentless drive to improve efficiency. Strong written and verbal communication skills (English and Spanish). Strong teamwork and ability to welcome differences when working alongside others. Basic knowledge of Google Works, including Docs, Sheets, and Gmail. Detail-oriented. High personal integrity. Friendly and approachable. Availability: Part-time job (6 months & 480 hours) Willing to work for a startup company (Sequoia Global Services, Sequoia Connect, Sequoia high-tech). Fully Remote (We're looking for Home Office candidates.). Language: English Advance. Spanish Native. If you meet these qualifications and are pursuing new challenges, Start your application to join an award-winning employer. Explore all our job openings | Sequoia Career's Page: ************************************* This is a Student Social Service Program. Bachelor's degree Student (last year/semester) in Management/Administration/Technology or related fields. Willing to work and learn in a start-up and/or fast-paced environment. Technical background preferred. Boolean Operations Knowledge. Strong sense of responsibility. Remarkable organizational skills and a relentless drive to improve efficiency. Strong written and verbal communication skills (English and Spanish). Strong teamwork and ability to welcome differences when working alongside others. Basic knowledge of Google Works, including Docs, Sheets, and Gmail. Detail-oriented. High personal integrity. Friendly and approachable.

Job DescriptionDescription: JOB TITLE: WIC CERTIFIER FLSA: .5 FTE, NON-EXEMPT (EXPECTATION TO WORK 20 HOURS PER WEEK) SUPERVISOR: HEALTH DEPT MANAGER PAY GRADE: B6 ($20.96 - $29.38 hourly, depending on experience) *** $2,750.00 Hiring Bonus!! (2 year Commitment, staggered-taxable payout) Apply Directly at ********************************** Our mission is to provide dynamic, progressive, and diverse supports to improve the well-being of our communities and we're looking for motivated employees to help us continue our vision! CCS has a benefit package including, but not limited to: Health, dental and vision insurance 6% initial 401K match Potential for tuition reimbursement Paid vacation tiers ranging from accrual of 1 day to 4 days per month (Annual rollover cap of 220 hours, additional hours can be paid out at 50% at the end of the fiscal year) 9 Paid holidays, Community service day Floating holiday & 2 mental health days provided after 1 year introduction Workplace Flexibility schedule options available (work from home hours vary by position & schedule) Employee Assistance, Wellness Benefits, Dependent Care & Long-Term Disability Insurance DESCRIPTION WIC Certifiers promote health and nutrition for women, infants, and children in the WIC program by determining eligibility, completing certification and providing nutrition and breastfeeding education to program participants. SUPERVISION Supervision Received Work is performed under the general supervision of the Health Department Manager and WIC Coordinator. Supervision Exercised This position does not supervise other employees. RESPONSIBILITIES & ESSENTIAL FUNCTIONS • Determine initial and ongoing eligibility of potential participants according to federal, state and local policies. • Conduct nutrition assessment, evaluate collected information and assign appropriate risk codes/high risk codes. • Collect and evaluate diet and medical history for conditions relevant to nutritional status. • Promote, educate on and encourage breastfeeding with pregnant and post-partum participants. • Obtain and evaluate blood samples relevant to the measurement of hemoglobin/hematocrit. • Obtain and evaluate height and weight measurements. • Provide nutrition education appropriate to medical/nutritional risk conditions, participant category and level of motivation/understanding. • Complete all certification components and issue nutrition benefits to eligible participants. • Teach prepared group nutrition education sessions on a variety of nutrition topics in facilitative style to encourage client participation and ensure full utilization of maximum program benefits. • Facilitate and promote healthy parenting behavior related to nutrition. • Provide service in a manner that demonstrates and incorporates cultural competence. • Refer WIC participants to appropriate professional and social service agencies. • Assist colleagues with meeting the local and state WIC program objectives. • Attend and participate in required self-development and continuing education opportunities. • Communicate in a professional manner in all contacts with colleagues, participants and the community. • Develop effective, cooperative relationships with colleagues, participants and the community. • Assist in setup, takedown and daily operations of mobile clinic sites. • Transport clinic supplies and equipment as requested. • Promote WIC through periodic outreach activities in the community. *The above list covers the most significant duties performed but does not include other occasional work, they inclusion of which would be in conformity with the factor degrees assigned to this job. REQUIRED KNOWLEDGE, SKILLS AND ABILITIES Knowledge of: • Wellness, prevention and health promotion principles. • Nutrition principles and nutrition education techniques. • Topics relevant to maternal and child health. • Concepts of cultural competence. Skills in • Interpret and implement program guidelines. • Manage multiple priorities in an active work environment. • Multitask with attention to detail. • Maintain confidential information. • Establish effective relationships with colleagues. Ability to use tact and discretion when working with participants and the public. • Learn and adapt to new technology and a changing work environment. Requirements: QUALIFICATIONS EXPERIENCE AND TRAINING High School Diploma with two years progressively responsible work experience in a health care setting, educational or social service setting which includes, or is supported by coursework in, nutrition education. Bachelor's degree from an accredited college or university with major course work in nutrition, health, dietetics, education or a related field is preferred. An equivalent combination of experience and training demonstrating the required knowledge and abilities is qualifying will be determined on a case by case basis. Certifications Have or be able to obtain a current CPR certificate. CRIMINAL BACKGROUND CHECKS Must pass all criminal history check requirements as required by ORS 181.536-181.537 and in accordance with OAR 410-007-0200 through 410-007-0380. In addition to a pre-employment background check, each employee, volunteer and contractor shall be checked on a monthly basis against the OIG and GSA exclusion lists, as well as other federal and state agency lists. If it is discovered that an employee, volunteer or contractor is excluded or sanctioned it will be the cause for immediate termination of employment, volunteering, or the termination of the contract. PRE HIRE DRUG SCREEN REQUIRED PERSONAL AUTO INSURANCE Must hold a valid driver's license as well as personal auto insurance for privately owned Vehicles utilized for CCS business such as client service purposes, travel between business offices and the community, to attend required meetings and trainings. Must show proof of $300,000 or more liability coverage for bodily injury and $100,000 or more in property damage and maintain said level of coverage for the duration of employment at CCS. The employee's insurance is primary with CCS insurance being secondary. CCS reserves the right to deny any employee the use of a vehicle owned by CCS. PHYSICAL DEMANDS While performing the essential duties of this job, the employee is regularly required to use office automation including computer and phone system that requires fine manipulation, grasping, typing, and reaching. Sitting for long periods reviewing reports and other written materials and talking on phone. This position may occasionally be required to lift to ten (10) pounds. Incumbent will occasionally have to reach, bend, kneel and squat when adjusting equipment or retrieving supplies. WORK ENVIRONMENT Work is performed in a public health clinic setting and at a variety of public locations within communities throughout the county. In state travel required to attend regional trainings and an occasional out-of-state training may be needed. The noise level is usually moderate, but occasionally may be exposed to loud noise such as raised voice levels and alarms. This position is exposed to the everyday risks or discomforts which require normal safety precautions typical of such places as an office (i.e., moving mechanical parts, airborne particles, and electrical shock). Community Counseling Solutions IS AN EQUAL OPPORTUNITY EMPLOYER MEMBER OF NATIONAL HEALTH SERVICES CORPORATION

Make a Difference in Someone's Life! At Monarch, we work together to provide life-changing care in communities across North Carolina and Rhode Island. As a team, we provide hope, promote wellness, and empower individuals and families impacted by mental illness, substance use disorders, intellectual and developmental disabilities, and traumatic brain injury. You Belong at Monarch You deserve a positive and encouraging work environment - a place where you can do your best work and grow as a professional. That is just what you'll find at Monarch. Here, we care for people, including our team members. We offer a comprehensive, competitive benefits package that supports full-time and part-time team members and their families. More than just a job, this opportunity with Monarch will give you room to spread your wings and grow because we believe in promoting from within and developing future leaders. Job Highlights:Starting Pay: from $65,000/year This Opportunity:The primary responsibility of the Behavioral Health Therapist is to provide outpatient behavioral health services to persons of all ages experiencing psychological difficulties in order to help them interact appropriately and develop meaningful relationships within community.What You'll Do: • Perform interviews with individuals and/or families to aid in identifying presenting problems, assessing mental status and dangerousness, gathering relevant facts of psychosocial history, and assigning accurate diagnoses (using all five Axes of the current DSM manual) that will help determine the best intervention to help the individual and his or her family achieve stated goals. • Provide individual, group, and family therapy to individuals of all ages using person-centered philosophies and best practices in all service delivery. • Provide expertise in assessing psychiatric crises and crisis intervention while working closely with psychiatrists. • Maintain necessary medical records in compliance with state, federal, and agency guidelines. • Assist individuals and families in meeting other psychosocial needs by referring them to appropriate outside agencies (such as doctors, social services, and Christian Ministries) and providing information needed within the guidelines of confidentiality standards. • Provide crisis assessments, stabilization, and service coordination in order to de-escalate crisis and potential crisis situations in an effort to maintain lowest level of care that promotes safety. • Provide coverage or back-up for Emergency Services during clinical hours and on-call coverage after hours and on weekends as needed. • Maintain licensure as required by licensing board and attend educational trainings/seminars to remain up-to-date on current best practices. • Maintain positive working relationships within the communities served, including with individuals, families, staff, monitoring and licensing agencies, organizations, funding resources, and other human service agencies. • Be an active participant in the ongoing continuous quality improvement activities of the agency. • Demonstrate knowledge of and comply with all agency policies and procedures. • Provide clinical consultation as required or requested by other professionals within Monarch to provide ongoing professional development and to process difficult client situations that may arise. • Drive and travel to community locations, various agencies, and other outreach destinations as assigned. Education We're Looking For:Masters: Human Services (Required) Certifications We're Looking For:Licensed Clinical Mental Health Counselor (LCMHC) - State Board of Licensed Professional Counselors, Licensed Clinical Social Worker (LCSW) - State Social Work Certification and Licensure BoardExperience We're Looking For:Counseling/Therapy Experience | Not RequiredSchedule:Monday - Friday (8:00am - 5:00pm) Target Weekly Hours:40Monarch is an Equal Opportunity Employer Monarch offers opportunities as diverse as the people we support and the communities we serve. Monarch is an equal opportunity employer and we are firmly committed to supporting and celebrating all forms of diversity. Monarch does not accept paper applications. Any person with a disability who needs any reasonable accommodation under the Americans with Disabilities Act to apply for a position or otherwise to participate in Monarch job search or selection process, should contact **************** or call **************. This in no way implies that these are the only duties and responsibilities to be performed. You will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of Monarch.

Bellefaire JCB is among the nation's largest, most experienced child service agencies providing a variety of behavioral health, substance abuse, education and prevention services. Through more than 25 programs, we help more than 30,000 youth and their families each year achieve resiliency, dignity and self-sufficiency. Check out “Bellefaire JCB: Join Our Team” on Vimeo! POSITION SUMMARY: The Intensive Home-Based Therapy (IHBT) Intern position is a paid, hourly role at Bellefaire JCB. The role is reserved for graduate students who have reached the internship portion of their Master's programs and have secured a formal trainee license, allowing them to perform clinical duties under the supervision of an authorized, licensed field supervisor. The IHBT Intern provides intensive therapeutic services to families who are experiencing difficulties in response to any number of internal and external stressors. The (IHBT) Intern works a member of a treatment team directed by an IHBT Program Supervisor/ Field Instructor. Services take place in the home and community. Work hours are flexible and must be kept below 20 per week. Some evenings apply. This position will be based out of our Summit County regional office and will support Summit County specifically. ESSENTIAL DUTIES: Assist in the assignment of cases to provide assessments, counseling/psychotherapy, and community support program services for clients, their families, and with significant others as needed, including: community organizations, schools, other health and social service professionals, the justice system, and other agencies involved with the client. Provide the following services, including, but not limited to: Family and individual counseling Substance abuse counseling Family education Family and individual skill trainings Advocacy Information and referral Transportation Alcohol and drug education Group work Crisis intervention Other services necessary to the enrichment of the intern environment Formulate goal-oriented treatment plans in accordance with the IHBT model, inclusive of step-oriented processes for preventing crises and the stabilizing the family unit. Submit and utilize a goal attainment scale or other approved system to allow for supervision and evaluation of the success of the treatment plan. Contribute to the development and maintenance of the clinical record through the timely completion of assigned documentation in accordance with applicable licensing and accreditation regulations and standards. Responsible for timely termination/evaluation letters. Provide advocacy and liaison work with schools, the justice system, social services, health services, and like agencies as needed. Provide culturally competent clinical services, including but not necessarily limited to: biopsychosocial assessments, treatment plans and reviews, individual counseling, group counseling, family therapy, aftercare planning, and termination reports. Adhere to Agency/ACS/ NASW codes of conduct and ethics. Adhere to Learning Contract as designed by Student and Field Instructor. Attend all scheduled staff meetings, supervision, and on-going training. All required trainings, certifications and licensure must be kept current in accordance with applicable licensing and accreditation regulations and standards. Contribute to the development and maintenance of the clinical record through the timely completion of assigned documentation in accordance with applicable licensing and accreditation regulations and standards. Respect the privacy of clients and hold in confidence all information obtained during the client's treatment. All client-related documents should be handled in accordance with Agency guidelines on confidential material. Maintain high standards of ethical and professional conduct and adhere to Agency policies and procedures. Other duties as assigned by management. QUALIFICATIONS: Education: Minimum current Master's student in Social Work, Counseling, or Marriage and Family Therapy required. Licensure: Valid Ohio Trainee license (Social Work Trainee, Counselor Trainee, Marriage and Family Therapy Trainee), or higher, required. Experience: At least one semester of clinical fieldwork and/ or substantive professional clinical experience required. Other: Must have and maintain a valid drivers license and driving record that meets the underwriting criteria of the Agency's insurance company. Bellefaire JCB is an equal opportunity employer, and hires its employees without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability or any other status protected by federal, state or local law. Bellefaire JCB is a partner agency of the Wingspan Care Group, a non-profit administrative service organization providing a united, community-based network of services so member agencies can focus on mission-related goals and operate in a more cost-effective and efficient manner.

Job Details Columbus, OH Full Time 4 Year Degree Nonprofit - Social ServicesDescription Crisis Intervention Specialist Are you interested in a career in social services and crisis intervention? Are you a recent graduate seeking experience in mental and behavioral health? This position is direct, hands on opportunity with great flexibility. 3; 12 hour shifts/week: two weekend shifts per month Day Shift: 7:00 AM to 7:30 PM (Flexibility to work weekend shifts, required). Compensation $23/day shift during the week + shift differential NYAP is participating agency in the Great Minds Fellowship and Great Minds Workforce Commitment Incentive Programs. Working at NYAP Generous PTO 11 Paid Holidays Parental Leave Phone reimbursement Student Loan supplemental Payment assistance NYAP is participating agency in the Great Minds Fellowship and Great Minds Workforce Commitment Incentive Programs. National Youth Advocate Program is partnering with Franklin County Children's Services to provide mental and behavioral health care and crisis stabilization to those adolescents, youth and children who are displaced awaiting temporary or permanent home placements. In this role, the NYAP Crisis Intervention Specialist will work with high needs youth with the focus of stabilization 24/7/365. Based at the Columbus, OH FCCS offices and under the general supervision of the NYAP Clinical Supervisor or designee, you will be an integral contributor of an 8-member team providing services and oversite to displaced youth, providing on-site crisis intervention, de-escalation, and stabilization services for children who are experiencing or who are at risk for experiencing a behavioral health crisis. Responsibilities The Crisis Intervention Specialist will perform duties including, but not limited to: • Provide live crisis support for those at imminent risk or those in need of emotional support. • Reassess safety and provide referrals for behavioral health and other needed services. • Performs other duties as requested. Minimum Qualifications •A Bachelor's Degree in Social Work or comparable Human Services field from an accredited institution. • 2 years of work experience working in direct service with youth and families in crisis is preferred. • Proficient use of desktop and laptop computers, smart phones and tablets, printers, fax machines and photocopiers as well as software including word processing, spreadsheet and database programs. Driving and Vehicle Requirements Valid driver's license Reliable personal transportation Good driving record Minimum automobile insurance coverage of $100,000/$300,000 bodily injury liability Apply today! www.nyap.org/careers Qualifications An Equal Opportunity Employer, including disability/veterans.

** The candidate will primarily work remotely. Candidate may be asked to attend on-site meetings in Raleigh, NC, if needed. Candidate must work EST business hours.** Our direct client has an opening for Project Manager w/ Child Welfare Exp position # 746899. This position is for 12+ months, with option of extension, and will be worked remote. Candidate may be asked to attend on-site meetings in Raleigh, NC, if needed. Candidate must work EST business hours. If you are interested, please submit the following: YOUR CURRENT RESUME YOUR HOURLY RATE Below is the job description - Resumes due ASAP - Description: Our client is seeking an experienced Project Manager. This management role will work with multiple internal and external stakeholders, project teams, divisions, departments, and vendors to strategize, implement, and maintain the various modernization initiative for social services and Medicaid programs. This position will interact with all levels of staff including executive staff. Responsibilities include but are not limited to: • Review project proposals or plans to determine a time frame, funding limitations, procedures for accomplishing projects, staffing requirements and the assignment of available departmental resources to various project phases. • Identify and schedule project deliverables, milestones, and required activities and tasks. • Provide leadership and motivation to project team members throughout the project life cycle and confer with project staff to outline a work plan. • Establish a work plan and staffing for project activities, iterations, or phases, and arrange for recruitment or assignment of project personnel. • Ensure that project goals are in line with business objectives. • Ensure that project goals are achieved. • Assign duties and responsibilities to project personnel and define the scope of their authority. • Direct and coordinate the activities of project personnel to ensure projects progress on schedule and within budget. • Review status reports prepared by project personnel and modify schedules or plans as required. • Work with business and cross-functional teams to develop Business Case and Cost Benefit analysis for prioritized initiatives within the program. • Manage multiple Vendor onboarding and identify key requirements needed from cross-functional teams and Vendors. • Work with other program managers to identify risks and opportunities across multiple projects within the department. • Manage budget across various workstreams and funding channels for maximum productivity. • Manage resource allocations and expectations for program. • Collaborate with the State DIT to ensure program compliance with the State IT Roadmap and all State Privacy and security requirements. Skills: • The selected candidate must be a results-oriented individual with a strong work ethic and must be able to demonstrate excellent leadership, negotiation, time management, facilitation, and organizational skills. • Experience in communicating in a fashion tailored to the audience and their needs. • Excellent written communication and presentation skills • Demonstrates experience in working effectively with all levels of staff, clients, and other IT personnel. • Experience in the responsibility for acquiring and utilizing the necessary resources and skills, within agreed parameters of cost, timeframes, and quality for a program. • Ability to identify and plan systematic corrective action to reduce errors and improve the quality of the systems and services, by examination of the root causes of problems. • Ability to build, influence, lead and motivate effective teams towards end results. Management prefers applicants with the following: - Candidate with PgMP Certification - Candidate with Agile (PMI-ACP) Certification - Experience managing or supervising programs involving Application modernization and modularization projects. - Experience collaborating with State and Local Government - Experience in complex, cross-functional team environments - Knowledge of social services and medicaid programs or similarly complex case management systems Required/Desired Skills: Program Management experience managing multiple large complex projects - Required - 3 Years Experience creating roadmaps for the portfolio - Required - 3 Years Proven track record of delivering IT projects within budget, scope and schedule - Required - 3 Years Objective decision-making ability based on strategic objectives priority, business performance analysis and resource availability - Required - 3 Years Hands on experience managing project risk, cost, schedule, quality, testing, and communications - Required - 3 Years Strong supervision, organizational, interpersonal and time management skills - Required - 3 Years Demonstrated presentation, training skills, oral and written communication skills. - Required - 3 Years Solid work experience with project management tools (e.g. Microsoft Project) - Required - 3 Years Experience with MS Office(Word, Excel and Power point) - Required - 5 Years Strong organization and analytical thinking skills with experience preparing Project plan for complex business needs. - Required - 5 Years Ability to communicate effectively at all job levels, use excellent evaluation skills, and ability to relay information in legible reports as required - Required - 5 Years Experience with Agile Methodologies. - Highly desired PMI certification Project Management Professional (PMP) - Desired Experience with Cloud technologies & SaaS applications running on Cloud - Desired Experience collaborating with Federal, State and Local Government - Highly desired Experience managing implementation of a statewide IT project - Desired Experience in establishing and/or implementing governance models for IT modernization efforts - Desired Experience with projects related to Application transformation and Modernization - Required - 2 Years By replying to this job advertisement, I agree I want to receive additional job advertisements from Focused HR Solutions, including email, phone and mail to the contact information I am submitting. I consent to Focused HR Solutions, its affiliates, third parties and partners processing my personal data for these purposes and as described in the Privacy Policy. I understand that I can withdraw my consent at anytime.

Under the general supervision of the Director, the Associate Discharge Planner supports the care management team by coordinating discharge planning and assisting with the operational functions of the department, ensuring efficient transitions for patients from hospital to home or alternative care settings. Providence caregivers are not simply valued - they're invaluable. Join our team at Providence California Regional Services and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. Required Qualification: + Clinical or administrative experience in healthcare industry. Preferred Qualification: + Associate's Degree Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities. About Providence At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable. Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits. Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Requsition ID: 403888 Company: Providence Jobs Job Category: Behavioral Health Job Function: Clinical Care Job Schedule: Full time Job Shift: Multiple shifts available Career Track: Clinical Support Department: 7000 UTILIZATION MGMT CA SOCAL Address: CA Torrance 20555 Earl St Work Location: Providence Administrative Offices-Earl Street Workplace Type: On-site Pay Range: $31.43 - $48.08 The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

The Director of Practice Management provides agency-wide leadership for the day-to-day oversight, performance management, and continuous operational improvement of Akin's inquiry, referral, intake coordination, administrative support, and practice management functions. This role spans both clinical behavioral health services and non-clinical programs, including Family Navigation, Early Learning, and community-based supports. The Director ensures that families experience a timely, coordinated, and high-quality journey from first contact through enrollment and service engagement. The role is responsible for building and maintaining standardized workflows, data practices, operational dashboards, and quality assurance systems that support documentation accuracy, productivity, compliance, and billing readiness. Working closely with program leadership, Finance, Data & Impact, and other cross-functional partners, the Director ensures that operational systems are reliable, equitable, and responsive-supporting both mission impact and financial sustainability. Essential Functions Operational Leadership & Oversight Oversee daily inquiry, referral, and intake coordination operations across clinical and non-clinical programs, ensuring timely responses, accurate data entry, and a consistent family experience. Build and manage cross-agency intake coordination systems that ensure clear handoffs, reduce duplication, and maintain effective internal and external referral pathways. Respond promptly to workflow disruptions, operational risks, and documentation issues, coordinating timely problem-solving with internal teams. Workflow, Data, and Practice Management Develop, update, and enforce standardized workflows, SOPs, dashboards, and monitoring systems that support documentation quality, productivity tracking, quality assurance, and billing readiness. Oversee consistent and effective use of Akin's program databases, including the EHR, ensuring staff training, data accuracy, and documentation standards meet agency and payer requirements. Maintain and monitor productivity systems (KPIs, dashboards, reports) and ensure programs use these tools for operational decision-making and workload planning. Conduct basic workload forecasting to inform operational planning and resource allocation. Quality Assurance & Compliance Conduct routine operational reviews, including Level 1 Reviews, QA audits, and workflow assessments, and lead corrective action planning. Ensure intake and administrative documentation is complete, compliant, and maintained according to contract, regulatory, and agency requirements. Partner with Finance, Contracting, and Billing to ensure intake and documentation processes support clean claims and timely reimbursement (without directing billing processes). Collaboration & Leadership Supervise and support practice management staff through coaching, accountability structures, and performance oversight. Partner with Program Directors to identify workflow barriers and implement practical, timely solutions. Collaborate with Data & Impact to validate data accuracy and improve reporting quality and usability. Establish reliable communication routines (e.g., huddles, cross-functional problem-solving forums, and routine leadership updates). Lead implementation of workflow improvements and technology enhancements, ensuring clear communication, staff training, and follow-up. Equity & Organizational Values Promote culturally responsive operational practices and equitable access across all Akin services. Support Akin's commitment to inclusion, belonging, and anti-racist practices across operations, supervision, and service delivery. Comply with all Akin policies and procedures and perform other duties as assigned. Knowledge, Skills, and Abilities Knowledge of behavioral health, early learning, and family support service pathways, including inquiry, referral, and intake operations. Strong skills in workflow analysis, process mapping, problem-solving, and operational improvement. Understanding of how intake workflow, documentation, and data quality affect billing accuracy and reimbursement. Experience developing and conducting operational quality assurance activities, including audits and Level 1 Reviews. Ability to build, monitor, and use productivity dashboards and operational performance tools. Proficiency with EHRs, databases, and organization-wide data systems. Strong supervisory, coaching, and staff development skills. Excellent cross-functional partnership and communication skills. Ability to manage multiple priorities and maintain operational reliability during change. High level of computer literacy, including EHRs, databases, Microsoft Office, Teams, Excel, dashboards, and virtual platforms. Demonstrated commitment to equitable, inclusive, and culturally responsive practices. Minimum Qualifications 7+ years of experience in healthcare or human services operations, practice management, intake/referral coordination, or related leadership roles. Experience supervising multi-site intake, administrative, or practice management teams. Demonstrated experience developing and monitoring standardized workflows, SOPs, dashboards, and operational performance systems. Experience using EHRs and overseeing data entry quality and documentation standards. Experience conducting or overseeing operational QA activities. Demonstrated ability to partner effectively with clinical, finance, IT, and data teams. Ability to pass Akin background check and drug screening. Valid state driver's license, automobile insurance, and access to dependable transportation. Experience working in a fast-paced, mission-driven, community-based organization. Preferred Qualifications Bachelor's or master's degree in health administration, public administration, social services, behavioral health, or a related field. Experience in behavioral health, early learning, family navigation, or family-serving systems. Experience with Medicaid-funded programs and documentation requirements. Experience designing and leading operational quality assurance systems. Experience implementing cross-agency intake or referral coordination systems. Training in process improvement methodologies (Lean, Six Sigma, PDSA). Experience supporting organization-wide database or EHR adoption. Demonstrated commitment to culturally responsive, trauma-informed, and anti-racist operational practices. Working Environment & Physical Demands This position is performed in a professional office environment. Regular, predictable attendance is required. Duties involve sitting, standing, talking, hearing, and using a computer and telephone; occasional reaching, stooping, and kneeling may be required. Reasonable accommodations will be made for individuals with disabilities. Remote Work Remote work is part of Akin's flexible workplace model; however, not all positions are eligible for full remote work. Remote arrangements may be modified based on business needs. Salary Range and Benefits: We provide a comprehensive benefits package, including competitive pay, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The target starting pay for this position is $94,931-$106,797, typically within the first half of the range. Actual offers will be based on individual qualifications relevant to the role and will not take an applicant's pay history into account. The range above allows our employees room for growth during their tenure in the position.

Call Center Representative I SUPERVISOR: Team Supervisor STATUS: Non-Exempt, Tem Assignment SUMMARY: This position is responsible for providing high quality customer service by receiving incoming calls, answering questions, solving problems, and providing program information to clients. SUPERVISION RECEIVED AND EXERCISED : Operates under the direct general supervision of a Supervisor. The Call Center Representative exercises no supervision over other employees. ESSENTIAL DUITES AND RESPONSIBILITES: The below statements are intended to describe the general nature and scope of work being performed by this position. This is not a complete listing of all responsibilities, duties and/or skills required. Handle all customer contacts by phone accurately and professionally. Respond to all the customer's inquiries and probe accordingly as to provide a first contact resolution. Inform and educate participants on various program process, and timelines. Research required information using available resources and knowledge. Accurately and thoroughly record call log notations in the system of record. Educate participants on program requirements and family obligations. Inform participants of changes to housing assistance payment and tenant rent calculation. Communicate concerns between owners, tenants, and the Public Housing Authority (PHA) through account notations. Defuse and deescalate irate customers as to ensure great customer experience. Verify and update customer information. Identify and escalate priority issues. Perform data entry into SharePoint, and PHA business system. Provide excellent customer service to participants, landlords, co-workers, clients, and vendors. Ensure regular attendance and punctuality. Obtain certification in Housing Choice Voucher Basics Perform other duties as assigned. DESIRED QUALIFICATIONS: High School Diploma is required. Education equivalent to a two-year degree from a regionally accredited institution in Public Administration, Social Science, or a closely related field preferred; Alternatively, a minimum of two years of progressively responsible work. Experience for a public agency, or related work in the social service or community service is preferred. Ability to apply regulations pertaining to the program. Ability to communicate effectively both orally and in writing is required. Excellent interpersonal skills necessary for conducting HCVP Participant interviews is required. Strong computer and organizational skills required to prioritize tasks and demands and consistently deliver work product on time is required.

Job Title: Social Services Assistant (SSA) I Reports to: Program Manager Status: Non-exempt Grade: A02 Salary: Dependent on Qualifications Position Summary: The Social Services Assistant I coordinates social service activities, directly assisting and supporting Heading Home shelter residents with their day-to-day needs. Essential Duties & Responsibilities: Safely operate shuttle vehicles to transport passengers to and from designated locations. Assist passengers with boarding and exiting the shuttle. Supports the shelter team in the coordination of shelter services. Assists in and coordinates transportation if needed. Assists in directing new residents to their assigned spaces. Provides shelter residents with an orientation of the shelter facility. Maintains good rapport with residents to facilitate a safe and comfortable environment. Maintains accurate resident counts and files documentation. Communicates directly with supervisor, security personnel, and other staff. Performs once-a-day daily check-ins with residents. Monitors all spaces and conducts daily room and bed checks. Arrange room or dorm cleaning between clients and staff. Arranges linen exchange between clients and staff. Liaison for food delivery. Enforces resident policies and procedures. All other duties as assigned. Qualifications: To perform this job successfully, an individual must have excellent communication and interpersonal skills, think strategically, and act quickly. They must also possess the ability to work well with others across a broad spectrum of situations. Prior experience working with individuals experiencing homelessness and mental illness is preferred. The requirements listed represent the knowledge, skills, and abilities required. Minimum: High School Diploma or GED. Practical experience working with people in customer service or a related field is . A minimum of one (1) year of experience working with the unhoused population is preferred. Ability to communicate effectively orally and in writing in English. De-escalation, trauma-informed care, or similar training is highly desired. Must be able to maintain composure under difficult situations. Strong attention to detail. Strong organizational and multi-tasking ability. Ability to meet deadlines and prioritize competing demands. Data entry and file management experience. Knowledge of Microsoft Word, Excel, PowerPoint, and Outlook. Maintain a clean and organized workspace. Reliable and a team player. Other Requirements: Valid Driver's License and reliable transportation. Ability to navigate stairs, ladders, ramps, and uneven terrain. Must become CPR/First Aid trained within 90 days of hire. The responsibility of all Heading Home employees includes the following: Always represent and promote Heading Home positively and professionally. Maintain good attendance and punctuality. Attend all staff and agency meetings as required. Maintain professional boundaries with clients and staff. Read, understand, and comply with the policies outlined in the Heading Home Employee Handbook. _____________________________________________________________________________________ This job description does not constitute an employment agreement between the employer and the employee. The employer may change this document as the employer's needs and job requirements change. 8:30 AM - 4:30 PM

Job Title: Deputy Director Position Type: Full Time Program: Children's Home Job Classification: Exempt Children's Home Min. Wage / Salary: $80-85k Work Days: Monday - Friday Work Hours: 8:00 am - 5:00 pm Reports to: Children's Home Director Job Summary At Catholic Charities of Ingham, Eaton, and Clinton Counties, every team member plays a vital role in supporting vulnerable youth with compassion, structure, and dignity. As the Assistant Director of the Children's Home, you will help lead the day-to-day operations of a trauma-informed, highly structured residential program serving youth with complex behavioral and emotional needs. This role focuses on oversight of the direct care team, staffing coordination, regulatory compliance, and ongoing support to ensure safe, consistent, and quality care. Key Responsibilities Staff Leadership & Supervision Provide direct supervision and support to Unit Supervisors and Youth Advocates, ensuring high performance, adherence to program expectations, and trauma-informed engagement with youth Participate in staff hiring, onboarding, coaching, and performance management Maintain a consistent presence across shifts and units to provide leadership, support crisis response, and reinforce a positive team culture Staffing & Scheduling Oversee the development and maintenance of staff schedules to ensure required coverage ratios are met at all times Coordinate with Unit Supervisors to manage call-offs, shift coverage, and scheduling adjustments in real-time Monitor staffing patterns for compliance with licensing and contractual requirements Operations & Compliance Assist the Children's Home Director with daily program operations, including licensing compliance, safety standards and documentation oversight Participate in emergency response planning and the leadership on-call rotation Support implementation and accountability of agency policies, Safety-Care techniques, and the ARC framework Youth Safety & Support Support de-escalation efforts and physical management responses when needed, following Safety-Care standards Participate in incident debriefings, behavior plan development, and safety planning with the clinical and administrative teams Monitor program climate and youth routines, intervening when necessary to maintain structure and safety Collaboration & Communication Serve as a liaison between the direct care team and program leadership, facilitating communication and coordination across shifts Attend internal meetings, audits, and community partner visits as assigned Provide regular updates to the Children's Home Director and contribute to strategic planning and quality improvement Other duties as assigned Qualifications Education Bachelor's degree in Social Work, Psychology, Health Care Administration, or a related field preferred Experience Minimum of 5 years of experience managing social service programs, or a bachelor's degree and at least 2 years in a program leadership role Strong proficiency with electronic medical record (EMR) systems, data management tools and other technology platforms used in program operations Experience in residential or Child Caring Institution settings licensed by Michigan Department of Health and Human Services preferred but not required Familiarity with Michigan Department of Health and Human Services licensing rules, trauma-informed care and youth behavior management required Personal Attributes Anticipated Mission-Driven: Demonstrates a deep commitment to the mission and values of Catholic Charities of Ingham, Eaton, and Clinton Counties, and incorporates them into daily work Collaborative Team Player: Thrives in a team environment, contributing positively and working effectively with others to achieve shared goals Solution-Oriented Problem Solver: Proactively identifies challenges and develops practical, innovative solutions to address them Culturally Sensitive: Demonstrates awareness and respect for the cultural diversity of both colleagues and clients, fostering an inclusive and supportive environment Integrity: Upholds a strong moral character, consistently doing what is right, and responsibly using time and resources to serve the organization's mission Work Environment & Physical Demands This position is on-site and may not be eligible for remote work Attendance at occasional meetings or events outside regular business hours is required The role involves working with sensitive or potentially traumatic information and direct interaction with individuals or families in crisis Physical requirements include frequent use of hands for handling objects, tools, or controls; talking, bending, squatting, twisting, climbing, kneeling, reaching, and occasionally lifting or carrying up to 30 pounds Vision requirements include close-up work, distance vision, and the ability to adjust focus The work environment may involve varying degrees of physical discomfort and occasional loud noise Occasional driving, potentially with Clients, during the workday may be needed for operational purposes Reasonable accommodations will be made to enable individuals with disabilities to perform essential job functions Comments: This job description is intended to outline the essential functions, general supplementary tasks, and key requirements for successful performance in this role. It is not an exhaustive list of all duties, responsibilities, or qualifications associated with the position. Additional tasks may be assigned, and management reserves the right to modify duties as needed.

Performs a variety of administrative and professional duties to manage an adult misdemeanor probation caseload; manages adult community service and/or restitution programs; performs related work as required. Classification Summary The principal function of an employee in this class is to supervise and manage a caseload of adult defendants placed on supervised probation for misdemeanor offenses. The work includes performing preliminary and ongoing case management functions and preparing and processing support documentation for professional recommendations to the Court. Misdemeanor Probation Officers receive determination and disposition of cases heard within the magistrate court and occasionally the district court. Misdemeanor probation officers also monitor defendants on release/bail conditions for the Magistrate and District Court. The employee in this class also manages the Community Service and Restitution Programs to plan and coordinate community service projects with community offices, agencies, businesses and others. The principal duties of this class are performed in a general office environment. Examples of Work (Illustrative only) Essential duties and Responsibilities Meets with assigned defendants at various locations to complete in-take forms, explain terms and requirements of probation and schedule ordered classes, programs and/or incarceration; Instructs defendants in probation obligations, regulation and practices; instructs in the completion of various forms; administers (LSI-R) to determine risk level and provides case management to target identified risk domains; Supervises and monitors compliance with all terms of probation; Documents all information from regular meetings with defendants; Enforces court orders through written and verbal warnings, imposition of discretionary time and probation violations proceedings; Prepares monthly reports showing case activity; Provides defendants with information on resources available for them to complete their probation including drug/alcohol treatment, AA meetings, victim's panel, community service and other programs ordered by the Court; Serves on call 24/7 to answer urgent call regarding clients on their caseload, corresponds with various treatment providers and critical stakeholders to promote client engagement in programs and counseling services; Assists probationers in job application completions; Maintains in-house drug and alcohol testing and reporting program for both pre-trial defendants and probationers; Prepares and presents affidavits and exhibits in probation violation cases; appears in court to represent the department and respond to questions; Conducts ongoing records checks to assure against or monitor for additional offenses of defendants, inputs monthly probation fees and case notes in Odyssey; maintains tracks; files and replies to correspondence; Conducts weekly home visits as needed; Schedules and monitors all GPS, electronic monitor and SCRAM hook-ups; Prepares written recommendations to court and prosecution for extension or termination of probation; Works closely with jail staff to coordinate Work Release, Sherriff's Inmate Labor Detail and discretionary time for probationers; Prepares detailed restitution reports for the court and parties, with occasional testimony under oath; contacts victims, insurance companies and performs research regarding restitution; Plans and coordinates community service projects with community offices, agencies, businesses and others, maintains statistics and other records of all projects and monitors compliance and non-compliance; Responds to citizens questions and comments in a courteous and timely manner; Performs all work duties and activities in accordance with County and agency policies, procedures and safety practices; Contingent on the continued approval of the Board of County Commissioners, this employee may elect to be armed with a firearm in the performance of their duties upon POST certification. Performs other related duties as required. Required Knowledge, Skills and Abilities Knowledge of: Criminal Proceedings; Court processes and procedures; Laws governing probation compliance and sanctions; Interpersonal communications and public relations; Problem solving, planning and goal setting techniques. Ability to: Develop effective working relationships to interact and coordinate with various entities in the criminal process, including judges, prosecutors, law enforcement and felony probation and parole representatives; Develop effective working relationships to interact and coordinate community service projects with businesses, agencies and others; Maintain detailed and accurate documentation; Prepare accurate and reliable reports; Understand and follow oral and/or written policies, procedures and instructions; Make sound and reasonable decisions in accordance with laws, ordinances, rules, regulations and established procedures; Communicate effectively, both verbally and in writing; Work independently without a high degree of supervision; Direct and maintain confidentiality in managing sensitive legal issues and cases; Respond to citizen requests in a courteous manner; Operate a personal computer using standard or customized software applications appropriate to assigned tasks. Acceptable Experience and Training High school diploma or equivalent general education development (GED) certification; preferably supplemented with college level course work in social services, criminology or related area; and Experience working one-on-one with individuals is preferred; or Any equivalent combination of experience and training which provides the knowledge and abilities necessary to perform the work. Special Qualifications Valid Idaho Driver's License Essential Physical Abilities Sufficient clarity of speech and hearing or other communication capabilities, with or without reasonable accommodation, which permits the employee to communicate effectively; Sufficient vision or other powers of observation, with or without reasonable accommodation, which permits the employee to prepare, process and maintain various court ordered documents and reports and monitor client compliance; Sufficient manual dexterity with or without reasonable accommodation, which permits the employee to operate computer equipment and other office equipment; Sufficient personal mobility and physical reflexes, with or without reasonable accommodation, which permits the employee to work in an office setting and travel to various sites for client contact or compliance. The employee may occasionally be exposed to agitated/aggressive people where physical restraint is necessary. Post Certification Requirement This position requires the applicant meet the minimum Idaho Peace Officer Standards and Training (POST) standards of employment for probation officers (IDAPA 11.11.01). All required examinations which may include polygraph test, and psychological evaluation shall be completed upon a conditional offer of employment. The applicant shall meet all POST standards to qualify for employment as a probation officer and shall become POST certified in adult misdemeanor probation disciplines within one year from the date of hire. Position to remain open until filled.