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Store Management Jobs Near Me - 706 Jobs

  • Keyholder/Sales Associate - Bethesda

    Rails 3.8company rating

    Bethesda, MD

    Founded in 2008 by Los Angeles native Jeff Abrams, Rails has grown from a small label - started with just a single hat - into a full collection of women's and men's apparel. Sold at top international retailers and worn by a loyal following of celebrities and tastemakers, the brand has come to define a new classic heritage and relaxed sensibility. Rails is sold in 30 countries by more than 1000 retailers, including its own flagship stores in New York, San Francisco, Newport Beach, Paris, London and Amsterdam. Summary: This individual is fashion obsessed and client and brand centric with all efforts. With the goal of supporting client needs through styling efforts, this individual is a passionate brand ambassador who is responsible for promoting brand engagement with clients, partners and within their city. This role will act as a representative of Rails in the daily business operations of the store and support all store initiatives set out by management including superior client engagement, store upkeep, operational support, ensuring visual standards while driving for sales results and KPI goals. We are looking for candidates with Full-Time and Part-Time availability. The Keyholder/Sales Associate reports to the Store Manager Responsibilities: Performance: Support floor coverage, financial targets, visual merchandising standards, client service, and operational functions within the store both front of house and back of house are achieved Be a support to execute business plans to accelerate the business forward and remedy opportunities Culture: Be an ambassador to the brand and promote the culture of Rails internally and externally Ensure store atmosphere upholds the image of the brand Client Centric: Support the acquisition and retention of clients are key focuses and as such create and cultivate client relationships for the store and brand overall Be sure that you and your teams deliver the best possible client experience with every type of engagement (in store, virtual, alternate mediums) Follow through on customer journey as required to ensure a content client Support the needs of the client through styling advice and suggestion with every engagement Solution oriented approach to finding resolutions to customer service issues Marketing & Community: In partnership with Store Management Team, bring to life activations/ events in the store that seek client acquisition and focus on client retention/ development Team Leadership: In alignment with Store Management continually coach, motivate, train and develop internal teams so they achieve performance goals and are set up for success with growth opportunities within the organization Support a positive work environment with teams and throughout store network including cross functional partners Support performance management initiatives with store teams Attend and participate at store meetings as required by the business Ability to manage and resolve conflict in the workplace Visuals: Support the image of the store and ensure that is in line with corporate standards and store team is upholding these standards Operations: Support inventory functions as set out by Store Management including receipts, reconciliations and transfers Protect all company assets including cash handling, inventory, expenses etc. Support Client Consignment business, ensuring a quick turnaround, strong take rate, and timely return of merchandise Support omnichannel functions, including Order-in-Store, Ship-from-Store, Pickup-in-Store, Reserve-in-Store, with a focus on achieving Omni-specific KPIs Provide support to ensure that all processes are compliant with legal, safety, and internal procedures Partner with cross functional partners including Stores within network, Operations, Visual Team, CRM, Retail Training, HR, Merchandise teams, Regional management as necessary Additional projects/ responsibilities may arise in accordance with the needs of the business Requirements: At least 1+ years of experience in a keyholder position preferred Fashion enthusiasts and retail experience within women's and men's apparel preferred Ability to effectively create, manage and adhere to deadlines Familiar with key retail performance indicators Adaptable, a sense of openness, active listener, and compassionate Advanced organizational skills, writing and communication skills Expertise in Microsoft Office 365 Suite Comfortable and savvy with computer technology, including PC and iOS devices Travel approximately 10% of the time Ability to climb ladders Ability to lift 25+ lbs. Rails is committed to providing equal employment opportunities and building a diverse workplace in all its forms and considers candidates without regard to race, color, religion, age, gender identity, sexual orientation, national origin, disability status, veteran status or any other characteristic protected by applicable laws. As an equal opportunity employer we welcome and consider all qualified applicants.
    $28k-35k yearly est. 50d ago
  • Store Manager

    Akira/Shopakira.com

    Bethesda, MD

    AKIRA Store Manager In 2002, AKIRA opened the doors to its first women's clothing boutique in Chicago. Since then, the company has extended its reach to 35+ stores across the United States, as well as a thriving eCommerce business (shop AKIRA.com.) AKIRA is extremely well-poised for sustained growth as we continue to build a nationally recognized brand. AKIRA's culture has one very large, distinct difference from other high fashion competitors: Fanatical, Obsessive Attention to the consumer's needs and desires. The core principle for all employees at AKIRA is to Act and Think Like an Owner , and this belief can be reflected across all areas of the company. The Position Store Manager Location Westfield Montgomery Mall, Bethesda, MD Overview: AKIRA Store Managers are fanatical salespeople, driven by goals and dedicated to servant leadership. They excel in ensuring customers are styled by knowledgeable experts who are deeply immersed in the world of fashion. Our mission is to help customers look and feel their best. Store Managers are relentless in recruiting and developing top-tier talent to maintain a high-performing team. By leading through example and adopting an ownership mindset, they go above and beyond to achieve both personal and store objectives. Essential Functions: Recruiting, interviewing, and onboarding exceptional employees and managers. Training, mentoring, and retaining top-tier talent to foster growth and excellence. Cultivating and maintaining a positive and energized store atmosphere. Elevating the selling culture by championing AKIRA's 5 Steps of Selling. Providing timely, constructive feedback both in real-time and through written communication. Inspiring and motivating employees and managers to perform at their best. Ensuring seamless store operations and maintaining impeccable visual presentation aligned with AKIRA standards. Upholding and enforcing all AKIRA policies with consistency and integrity. Exceeding individual sales goals with enthusiasm and determination. Driving the store's daily, weekly, and monthly sales goals to surpass expectations. Leading by example to embody and promote AKIRA's culture and Code of Conduct through our 4 Principles. Qualifications: Minimum 1 year of experience in store management A passion for fashion and a keen eye for trends. An unwavering work ethic and dedication to excellence. Proven leadership skills with the ability to inspire and guide a team. Exceptional communication and organizational abilities. High motivation coupled with a proactive sense of urgency. At least one year of experience in retail management. Expertise in supervising, motivating, and effectively directing employees. Flexibility to adapt to new directions and embrace change with enthusiasm. Comprehensive knowledge of visual merchandising and superior customer service practices. Strong understanding of store operations, including inventory management, loss prevention, retail systems, and budget preparation. The ability to thrive in an entrepreneurial environment, where a hands-on approach drives success. A collaborative mindset, fostering strong and sustainable relationships with employees and managers. Physical Requirements: Move product, supplies and/or boxes repetitively; ability to push, pull, lift a maximum of 50 lbs. based on needs of the role Ability to stand/walk for extended periods of time, including a 10-12 hour shift Diversity & Inclusion: At AKIRA we believe that treating everyone in a first-class manner is essential to fostering an inclusive environment that reflects our values and our community. This is deeply rooted in our company's principles, culture, and fashion. We continuously strive to cultivate a company where employees feel a sense of belonging and contribute to a culture that values differences, ideas, and experiences. Our unique workforce is directly linked to our success and makes us stronger collectively. Benefits and Perks: AKIRA offers competitive benefits for full time employees, including Medical, Dental, Vision, Pet, Life, LTD, FSA/HSA/Dependent Care FSA, Flex Transit (CTA), 401(k), and employee discount. We are committed to encouraging internal development and providing significant career enrichment opportunities. Most importantly, what has propelled AKIRA's growth and success over the years has been the dynamic culture within the company - if you're filled with passion, have a strong desire to get things done, and if you want to go to a place where you know your work matters and where you can implement your ideas and decisions, then AKIRA just might be the place for you. Job Type: Full Time
    $39k-69k yearly est. 35d ago
  • Web Sales Consultant

    Arhaus 4.7company rating

    Remote Job

    Arhaus was founded in 1986 on a simple idea: Furniture and décor should be sustainably sourced, lovingly made, and built to last. Today, we partner with artisans around the world who share our vision, creating beautiful, heirloom-quality pieces that can be used-and loved-for generations. As a Web Sales / Online Sales Consultant maximizes sales by assisting customers in the selection, purchase, and delivery of merchandise. Duties include providing warm, friendly customer service on line and over the phone as you read each customer's need for assistance and match customer requirements to the benefits of our fine furniture & accessories. You will also complete the sale by collecting any balances due, arranging for delivery and following up on any out-of-stock situations. Successful candidates possess complete product knowledge (we'll train you!), are great multitaskers, and are highly organized with excellent written and verbal communication skills. *This is Not a Remote Position* Essential Duties: Field customer sales inquiries and complete/enhance customer orders that originate from inbound web calls, chats and emails Follow-up on open orders report throughout each week to schedule deliveries and check on delayed merchandise. Follow up with all aspects of each sale until the merchandise is delivered to the customer's home and customer is fully satisfied Resolves customer issues promptly and successfully by investigating problems, developing solutions, and making appropriate suggestions and recommendations. Refer the situation to store management or customer service department is solution cannot be reached Creating customers for life by building relationships and providing excellent Arhaus service throughout the sale and delivery process Handle inquiries, stock availability/status, returns, exchanges, credits and gift cards accurately, completely, and in full accordance with corporate policies Well versed and comfortable with the computer and other sales systems Support your co-workers and managers in day-to-day operations including assisting other sales consultant's customers, as necessary Handles money according to established procedures Hours of Operation: 40 hours per week Monday through Sunday availability is a MUST (weekend hours required, schedule will vary each month) 9:00am - 5:30pm weekdays, 9:00am - 5:00pm weekends (weekend shifts - remote/work from home) Required skills: Proficient in Microsoft Office Suite Strong written and verbal communication skills Highly organized. Excellent follow-up and follow-through skills Ability to work effectively with a team or independently Preferred Skills: Prior successful selling experience Arhaus is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind, Arhaus is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Arhaus are based on business needs, job requirements, and individual qualifications, without regard to race, color, sex, sexual orientation, gender identity, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Arhaus will not tolerate discrimination or harassment based on any of these characteristics. Arhaus encourages applicants of all ages.
    $53k-92k yearly est. 4d ago
  • Part Time Merchandiser-Sterling, VA

    MCG 4.2company rating

    Sterling, VA

    MCG is the premier retail service organization that partners with both manufacturers and retailers to increase sales at store level. We provide in store services to department stores, mass merchants and stand alone retailers throughout the United States and Puerto Rico. Job Description MCG Merchandisers showcase brands and products on the retail selling floor to increase sales for our clients. Our merchandisers keep store fixtures filled and organized, visual displays looking great and regularly engage with customers. Responsibilities: • Build & maintain a professional relationship with store management & personnel • Replenish stock & organize displays according to merchandising guidelines set forth by client & store specifications • Engage & assist customers • Attend all training seminars • Develop creative ways to merchandise/sell the client's products • Communicate effectively with MCG management Qualifications Requirements: • Merchandising experience is a must. Retail experience is a plus. • Must adhere to all dress code & store sign in policies • Ability to read & follow detailed directives • Excellent written and verbal communication skills • Computer, high-speed internet access, printer, & email • Digital photo capabilities • Same day reporting & photo submission via our online reporting system • Must be available to work weekdays 7 am, 3x's/week • Reliable Transportation • Must pass Background Check APPLY TODAY! Go to *********************** Apply to Job 2016-3927 Additional Information With MCG, you can expect competitive pay and advancement opportunities.
    $27k-34k yearly est. 60d+ ago
  • Technical Support Retail Specialist, International

    Bella+Canvas 4.5company rating

    Remote Job

    WHY JOIN BELLA+CANVAS? BELLA+CANVAS is the brand behind the T-Shirt movement. Headquartered in Los Angeles, we are the largest manufacturer of premium wholesale apparel in North America. Specializing in high quality, fashion-forward styles, we provide blank garments to decorators, promotional distributors, and brands all over the world. At BELLA+CANVAS, we're all about providing a place where the entrepreneurial spirit thrives. It's a collaborative environment where everyone has a voice and great ideas can come from anyone. We seek to ignite the BE DIFFERENT mentality throughout the organization. OVERVIEW This role serves as the first point of contact for all store IT issues and operates both independently and as part of the overall IT team to resolve them. A typical day will require over the phone support, virtual or remote support, and vendor management to ensure the stores have maximum uptime and ensure the technology meant to provide them with superior sales tools stays out of their way. It is expected most of this work will be done remotely from the UK, while some travel will be required for large-impact repair or project work such as new store openings. After hours work is uncommon but this is a 24/7 role, they will be a part of a team of support staff such as members of the service desk for PC and network issues, the POS Business Analyst team, and store facility personnel. Because this role works closely with the store personnel, they will assist with both the operational needs of the front of house assisting with training of the POS, camera, and reporting tools; and back of house providing training and support services for the inventory system and reporting tools along with some PC/Peripherals support. RESPONSIBILITIES Personable - This role requires the individual to work directly with store management, staff, and HQ retail personnel. These users are typically not technically minded, so being personable will help build relationships with each store and will help guide them to a solution. Communication is especially important as the stores are open over the weekends and holidays and they will need to know the timeline of a repair so they can adjust if needed. Technically minded - This is a broad mix role, with the work expected to include Desktop repair, POS support, understanding of the audio systems, light network work, and other technologies a store typically uses that you do not see in other environments (such as Traffic Counters) Leading their counterparts - This role will be required to not only teach the store personnel on how to use the technology rolled out to them, but also teach other members of the help desk team so they can assist as needed. This is not intended to be a siloed role. Compliance - Ensure the store employees are informed on the proper way of handling inventory management, credit card handling, and so on. You will be partnered with store management and their operations staff in enforcement. Projects - Ours is a rapidly growing retail space and as such we are rapidly rolling out new technology. This role will require both leadership and hands-on activities. You will need to coordinate with many different teams depending on the scope of the project. You will be assisted by management & our PM staff. Documentation - A companion to the areas above, the Retail Support Specialist role will be required to provide thorough documentation on all technologies, vendors, and processes. This documentation will be maintained in various platforms such as SharePoint and Asana. The goal of this documentation is to provide shared access to this critical information, for themselves, store personnel, and related corporate office entities. Policies & Technology Review - The role will be consistently reviewing the store's technology uses and reviewing the policies they have around that use, both indirectly by observation and by direct review with retail personnel. They will make recommendations to IT and Retail management for improvements on its use and security at the store. QUALIFICATIONS Applicants must be based in the UK Experience working with Windows 10, iPad/iOS POS hardware and software experience - Shopify experience preferred but not required Cisco/Meraki networking experience, and Aerohive wireless Access Points Experience with ISP & Network Troubleshooting Vendor management such as building alarms/security cameras, cabling vendors, etc Understanding of VoIP cloud-based phone systems Traffic counters Understanding of Loss Prevention equipment, such as AM frequency door detection systems Experience working with security cameras Experience working with thermal and laser printers, barcode scanners Ability to travel and be on-call for urgent issues Please review our company California Job Applicant Privacy Policy HERE.
    $34k-63k yearly est. 8h ago
  • Visual Merchandising Manager

    Macy's 4.5company rating

    Fairfax, VA

    Manager, Visual Merchandising United States Full time Schedule $62,905 - $104,650 Annually* * based on job, location, and schedule Job Description Be part of an amazing story. Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. Job Overview The Manager, Visual Merchandising enhances the customer experience through creative merchandise presentations, seasonal fashion trend statements, and three-dimensional visual displays. They will refresh styles and outfits presentations frequently to engage repeat and new customers. Collaborating with Style Merchandise Managers, they establish a symbiotic partnership focusing on workload planning, new receipt placement, and visual styling to create a cohesive customer experience. The Manager, Visual Merchandising inspires customers by strategically placing visual elements, recruits' colleagues with creative and style talent expertise, analyzes business reports for strategic decision-making, ensures promotional accuracy, and coordinates merchandise moves with other store leaders. Additionally, the Visual Manager will implement policies and procedures, and guide store management on merchandising standards and techniques. What You Will Do Re-establish training standards, experiences, and tools to enhance institutional skill levels. Increase the frequency of style/outfit refreshes to excite repeat and attract new customers. Test the frequency and detail of VMDs. Foster a symbiotic partnership between the Style Merchandise Manager and Visual Manager, coordinating workload planning, new receipt placement, visual styling, and setting sales to optimize the customer experience. Evaluate and enhance the customer's shopping experience by strategically placing visuals in relevant areas. Create captivating in-store displays that boost sales and increases store profitability. Pays meticulous attention to detail in arranging displays and ensuring merchandise is presented in an enticing and organized manner. Analyze reports to review business results, taking appropriate action to capitalize on strengths and address deficiencies. Partner with the Executive team to ensure a high level of execution. Ensure the accuracy of promotional presentations, merchandise placement, seasonal fashion trend statements, and sales and event setups. Coordinate selling floor fixture and merchandise moves with other Store Leaders. Establish a high level of shortage awareness and effectiveness, ensuring the implementation of all policies and procedures. Guide store management and support teams on merchandising standards, proper fixture utilization, and techniques. Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities Skills You Will Need Visual Merchandising Expertise: Possess a deep understanding of visual merchandising concepts, creative presentation, and three-dimensional display techniques. Leadership and Collaboration: Foster a symbiotic partnership with Style Merchandise Managers, optimizing workload planning and visual styling. Training and Development: Ability to re-establish training standards and enhance institutional skill levels. Capable of guiding and coaching colleagues to uphold high visual standards and inspire a cohesive team focused on achieving visual excellence. Strategic Thinking: Analytical skills to evaluate business reports, make strategic decisions, and capitalize on strengths while addressing deficiencies. Customer Focus: Enhance the customer experience by strategically placing visual elements to inspire and engage both repeat and new customers. Passion for Retail: Exhibits a genuine passion for the retail industry, staying updated on industry trends and seeking continuous improvement in the in-store experience. Adaptability: Able to adapt quickly to changing fashion trends and market preferences, adjusting visual strategies accordingly. Recruitment: Effectively recruit generalists with relevant experience, creative talent, and a focus on visual execution and style inspiration as well as support the store's visual workload. Coordination and Communication: Coordinate with other Store Leaders for selling floor fixtures and merchandise moves. Communicate effectively to guide store management and support teams on merchandising standards, policies, and procedures. Accuracy and Attention to Detail: Ensure accuracy in promotional presentations, merchandise placement, seasonal fashion trend statements, and sales and event setups. Shortage Awareness: Establish and maintain a high level of shortage awareness and effectiveness, implementing loss prevention policies and procedures. Who You Are Candidates with a bachelor's degree or equivalent work experience in a related field are encouraged to apply. Effective written and verbal communication skills; ability to draft reports and other communications; present to management and internal and external business partners; interpret technical documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to add, subtract, multiply, and divide all units of measure, using whole numbers, common fractions, and decimals; compute rate, ratio, and percent; draw and interpret bar graphs. This position requires heavy lifting, constant moving, standing, and reaching with arms and hands. Involves standing for at least two consecutive hours, lifting at least 30 lbs. stooping, kneeling, crouching, and climbing ladders. May involve reaching above eye level. Requires close vision, color vision, depth perception, and focus adjustment. What We Can Offer You Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. Some additional benefits we offer include: Merchandise discounts Performance-based incentives Annual merit review Employee Assistance Program with mental health counseling and legal/financial advice Tuition reimbursement Access the full menu of benefits offerings here. About Us This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Join us and help write the next chapter in our story - Apply Today!
    $62.9k-104.7k yearly 24d ago
  • Virtual Administrative Assistant-Work at Home

    The Womb Sauna

    Remote Job

    The Womb Sauna provides wellness services and products to help women heal themselves in mind, body, and spirit. Our signature service in the marketplace is our method of vaginal steaming known as The Womb Sauna. It is a mobile service that is offered in women's homes, on our annual tours, and at our headquarters in Suitland, MD. One session is for 60 minutes. When scheduled for a tour, the Womb Sauna is taken to the tour location to service a group of women. In addition, The Womb Sauna offers an online University available 24/7 for people to take classes on health and wellness as well as train and certify Womb Sauna Practitioners. We are a company dedicated to education, empowerment, and positive impact. Job Description The virtual administrative assistant position is critical to the foundational success and infrastructure of our company. The virtual administrative assistant performs industry standard electronic filing and organizing tasks, manages the VOIP phone system and calendar for all staff, manages e-mail, is the first layer of contact for our organization, and ensures the day-to-day business operations are running smoothly. We are a growing company that believes that anyone can bridge the gap between their passions and their profits. We have a very professional, high functioning company that offers complete flexibility and freedom as we grow and expand. We want you to own your time and use it in a way that brings you joy as long as what brings you joy, is being a virtual administrative assistant. Your dedication to your passion is what will allow you to be successful in this position. In addition, the virtual administrative assistant must be able to maintain exceptional time management skills and be organized. As a young company, we are still building infrastructure and need someone who can learn quickly and contribute to our vision to become more functional and streamlined in our day-to-day processes. It is also paramount that the virtual assistant has adaptability, confidence in their ability to be the expert in our organization for administrative functions, and is truly passionate about their role and impact to our organization. Without passion, confidence, skill, and commitment, this position can easily overwhelm and challenge you because of the rapid growth and success of our company. This position comes with a monthly stipend compensation with weekly measures of productivity and efficiency. On average there are 5 daily tasks to manage and 50-60 monthly tasks to be completed. We are excited to meet our next amazing virtual administrative assistant! Qualifications Must have a minimum of 3 years of clerical or administrative experience supporting C-Level executives Must be "tech savvy" and comfortable working in several systems managed through the web that are basic and user-friendly Must have an Android phone Must have a secure computer with Microsoft Office 2007 or newer Must be detail oriented and familiar with streamlining day-to-day processes from several different applications ran for our business (i.e. online store management, website form submission management, customer database management...) Must be able to create e-mail and social media marketing campaigns Must be able to create and maintain strategic partner relationships and be a single point of contact for our existing partners Must be able to manage several corporate calendars and push-calendar notifications Additional Information All your information will be kept confidential according to EEO guidelines.
    $31k-43k yearly est. 60d+ ago
  • Assistant Store Manager

    Golden Goose 4.1company rating

    McLean, VA

    Golden Goose is looking for a passionate and customer-focused Assistant Store Manager! The Assistant Store Manager will support the Store Manager by organizing, planning, and implementing strategy. They will ensure team objectives are met, promote and sell products through understanding customer needs, provide expert advice on the Golden Goose collection, maintain store standards, and effectively convey company projects to create an environment of retail excellence. Responsibilities: Provide supervisory and operational support to the General Manager, including organizing, planning, and implementing strategy Ensure the schedule and store objectives are met by the team Promote and sell products by identifying our customer's needs Advise customers on the entire Golden Goose collection Deliver outstanding customer service and build long-term relationships with customers Maintain the store standards according to the guidelines Guarantee proper Customer Relationship Management according to Company standard Embody and transmit with passion the company projects through effective product knowledge Qualifications: Minimum 4 years of relevant experience in luxury retail 1-2 years of relevant store management experience Leadership and excellent communication skills Pro-active problem solver with a positive attitude and professional selling techniques Good customer focus with strong presentation, interpersonal, and communication skills Strong team player Other languages a plus Ability to work varied hours and days, including nights, weekends, and holidays as needed Location: Tysons Galleria *This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described and may be amended at a time at the sole discretion of the Employer Fostering uniqueness, in Golden Goose, human capital is a true asset, and Diversity & Inclusion have always been essential to our culture. Golden Goose is an inclusive employer enabling each one to better express their authentic self, regardless of gender, sexual orientation, ethnicity, disability or age.
    $41k-53k yearly est. 4d ago
  • Full-Time Store Associate

    Aldi 4.3company rating

    Falls Church, VA

    As a Store Associate, you'll be responsible for merchandising and stocking product, cashiering, and cleaning to keep the store looking its best. You'll enhance the customer shopping experience by working collaboratively with the ALDI team and providing exceptional customer service. Position Type: Full-Time Average Hours: 32-40 hours per week Starting Wage: $19.50 per hour Wage Increases: Year 2 - $20.00 | Year 3 - $20.50 | Year 4 - $20.50 | Year 5 - $21.50 Duties and Responsibilities: Must be able to perform duties with or without reasonable accommodation. * Consistently demonstrate the Mindsets, ALDI Acts Competencies and Professional Skills (M.A.P.) as outlined for the role. * Processes customer purchases, perform general cleaning duties, stocks shelves and merchandise displays neatly * Provide exceptional customer service, assisting customers with their shopping experience * Collaborate with team members and communicate clearly to the store management team * Provide feedback to management on all products, inventory losses, scanning errors, and general issues * Participate in taking store inventory counts according to guidelines and monitoring inventory for accuracy * Adheres to cash policies and procedures to minimize losses * Complies with all established company policies and procedures while upholding the security and confidentiality of documents and data * Other duties as assigned Physical Demands: * Ability to stock merchandise from store receiving to shelving; ability to place product, weighing up to 45 pounds, on shelving at various heights * Regularly required to sit, stand, bend, reach, push, pull, lift, carry and walk about the store * Must be able to perform duties with or without reasonable accommodation Qualifications: * You must be 18 years of age or older to be employed for this role at ALDI * Ability to provide prompt and courteous customer service * Ability to operate a cash register efficiently and accurately * Ability to safely and properly operate equipment, including electric/manual hand jack, floor scrubber, and cardboard baler * Ability to perform general cleaning duties to company standards * Ability to interpret and apply company policies and procedures * Excellent verbal and written communication skills * Ability to work both independently and within a team environment * Ability to stay organized, give attention to detail, follow instructions and multi-task in a professional and efficient manner * Meet any state and local requirements for handling and selling alcoholic beverages Education and Experience: * High School Diploma or equivalent preferred * Prior work experience in a retail environment preferred * A combination of education and experience providing equivalent knowledge ALDI offers competitive wages and benefits, including: * 401(k) Plan * Company 401(k) Matching Contributions * Employee Assistance Program (EAP) * PerkSpot National Discount Program In addition, eligible employees are offered: * Medical, Prescription, Dental & Vision Insurance * Generous Vacation Time & 7 Paid Holidays * Up to 6 Weeks Paid Parental Leave at 100% of pay * Up to 2 Weeks Paid Caregiver Leave at 100% of pay * Short and Long-Term Disability Insurance * Life, Dependent Life and AD&D Insurance * Voluntary Term Life Insurance Click here to learn more about the benefits ALDI has to offer ALDI is committed to equal opportunity for all employees and applicants. As a proud Equal Opportunity Employer (EOE), we do not discriminate based on race, color, national origin, ancestry, citizenship status, religion, sex, sexual stereotyping, sexual orientation, gender, gender identity, gender expression, age, marital status, mental or physical disability, medical condition, genetic information, military or veteran status, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other protected characteristic. Employment may be contingent upon ALDI's receipt of an acceptable and job-related drug test, motor vehicle report, and/or reference check, as applicable and permissible by law.
    $19.5-20.5 hourly 30d ago
  • Visual Merchandiser

    H&M 4.2company rating

    Silver Spring, MD

    About the Role As a Visual Merchandiser, you contribute to an inspiring, elevated, and consistent customer experience by implementing visual standards and commercial excellence. You will be responsible for executing the visual, commercial, and styling curation according to visual & commercial guidelines for the store. You will also use your trend and competitor awareness to provide colleagues with the correct information, coach, upskill and develop the store team to contribute to a great customer experience. A Day in the Life Working at H&M means no two days are ever the same, but a typical day will include the following responsibilities* Customer Sales & Profit Contribute to the total OMNI customer experience in your store by ensuring visual and commercial curation according to guidelines (In-direct) Representing yourself and the H&M Brand positively during customer interactions (Direct) Organize and plan your workload according to store activation plan and adapt based on business needs in collaboration with your Store Management team and Area Visual Manager Launch and maintain the latest global campaigns and sale activities on time according to H&M Brand Standards Ensure good garment care, stock levels, and give input on allocation to Store Management and Area teams Perform sales report (KPIs) follow-up, identify and prioritize visual & commercial opportunities in collaboration with Store Management team Create efficient and effective actions to increase customer satisfaction to reach sales targets, store goals, budget, and follow-up actions in collaboration with Store Management team Follow all procedures, best practices for OMNI services, operational routines, legal requirements, and communication in all areas of the store with Store team Fashion & Trend Awareness Keep up-to-date with fashion scene, trends, tendencies, styles, products, brands, competitors, and relevant influencers etc. Plan time for fashion & trend awareness to understand trend theory and mood boards for styling techniques and product presentation to anticipate our customer's needs and enhance our shopping experience in store Team & Development Share, inspire and educate your store teams, keep them updated with seasonal changes, fashion trends, relevant visual & commercial information, in-store communication, including price perception Coach and develop the Store team´s visual and commercial skills to secure high quality of product & commercial presentation according to guidelines Support & develop daily routines and best practices for your Store team to always ensure a consistent level of visual & commercial standard while maintaining customer service engagement Develop and coach talents and provide onboarding training to new colleagues Organize, provide, and carry out the visual & commercial upskilling for you and your colleagues Complete Visual Competencies & Commercial 4 All trainings based on Regional & Sales Market learning and development goals Support Sales Market and Area teams with expansion (store projects) needs Visual & Commercial Execution Execute the visual & commercial curation & styling for the store based on commercial calendar, allocation, store activation plan and fashion trends according to mood boards and direction from the visual & commercial guidelines Carry out sample picking best practice routines including stockroom garment quantities, accessories, and shoes to ensure you create clear trends and stories according to inspiration from the visual & commercial guidelines Secure window & styling execution according to visual & commercial guidelines to create inspirational and commercial customer experience Provide good customer flow by maintaining commercial layout, fixtures, to secure the best trend story placement Secure a strong balance and the maintenance of price signs in windows and throughout the store following guidelines according to Global strategy and Sales Market requirements In collaboration with Facilities Management ensure all lighting is working correctly, aimed to highlight our products and display forms in windows and throughout the store Maintain and care for all display forms and interior material (fixtures & fittings) with sustainability in mind In collaboration with Area Visual Manager ensure your store navigation is maintained and kept up to date according to latest guidelines and store layout Ensure your store has enough quantities of sale and other activity including POS material according to local routines Keep sales floor and back of house clean, organized, and safe according to local security guidelines Qualifications Who You Are For you to be a successful Visual Merchandiser, you must be curious and creative; always looking for inspiration, proactive, solution focused, flexible, with effective communication skills to achieve results cross functionally. We look for individuals with fashion interests and leadership skills who can apply their visual and commercial experience working in a dynamic environment to the role. Experience with being solution focused to improve product presentation and commercial execution in store Good knowledge of visual, commercial, and operational best practises, routines, and tools Know how to manage, follow-up and act on selling equation and weekly sales reports Why You'll Love Working at H&M We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years You'll have access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues We are an inclusive company where you're encouraged to be yourself at work You will have access to a large global talent community, where career growth and aspirations have no limits We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match retirement plan, paid leave programs, and paid time off, including a community day to serve your local community You'll be able to express your personal style with our employee discount at H&M, & Other Stories, and COS Additional Information Compensation: expected base salary range is $20.90-$24.93 hourly** EEOC Code: SLS Pay Status: Non-Exempt, Hourly *This job posting highlights the most critical responsibilities and requirements of the job and is not all-inclusive. There may be additional duties, and responsibilities assigned for this job at the company's discretion. **H&M, in good faith, has assessed this posted range of compensation as the accurate range for this role and location at the time of this posting. H&M may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future. We are committed to providing reasonable accommodations for applicants with disabilities. If you require assistance or accommodation during the application or interview process, please contact us at *************************** and use Ask a Question. Benefits: We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program - HIP. You can read more about our H&M Incentive Program here . In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries. We offer: 25% Staff Discount - Medical, Pharmacy Vision and Dental Coverage - Employee Assistance Program - Vacation, Wellness, Holiday and Parental Pay - 401K - Commuter Benefits, Health and Dependent Care FSA. Plus, additional Voluntary Benefits. Inclusion & Diversity: H&M is a part of H&M Group. At H&M Group, we're determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas . Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process. We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases. Company Description: H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M here .
    $20.9-24.9 hourly 3d ago
  • Cashier / Merchandiser

    Total Wine & More 4.4company rating

    Sterling, VA

    About the role As a Stock Associate, you play an essential role in the customer service experience by maximizing product inventory levels. By processing freight and stocking shelves, you ensure that the store is organized and clean. While both part-time and full-time positions generally maintain floor merchandise and inventory standards, you may also be assigned as a cashier or sales assistant. You will report to the store management team. Join us to become an industry expert in a fun and thriving retail company! You will Provide customer service by greeting and establishing a relationship with customers while informing them of our products and services. Maintain aisles by following established sorting and stocking guidelines Complete freight process while ensuring sorting area is safe and organized including unloading of truck trailers, loading of merchandise onto carts; distributing inventory to correct locations; pulling and stocking merchandise from back room and overheads; resolve inventory discrepancies Open and stack cases and merchandise; break down boxes and bale cardboard Ensure signage is correctly placed; build displays and end caps; clean and maintain merchandise Become familiar with and share Total Wine & More's product portfolio Maintain store safety and cleanliness standards on the sales floor, stock room, lockers, kitchen, bathroom, etc. What we're looking for 21 years of age or older Ability to work a flexible schedule as business requires, which may also depend on your preference for part-time or full-time hours Experience using technology applicable to the position and access information necessary to complete daily responsibilities 1-year retail sales associate, merchandiser, or inventory specialist experience preferred, to include greeting customers, stocking, merchandising, managing inventory, or replenishment Strong interpersonal skills with a positive and engaging attitude Value collaboration and acting as a team player Desire to develop knowledge of product and services Physical Requirements (with or without accommodations) Walk, bend down repeatedly, and be on feet for 8-10 hours a day Climb ladders and lift 50 lbs. overhead and repeatedly We offer Paid Time Off (PTO) Generous store discounts Health care plans (medical, prescription, dental, vision) 401(k), HSA, FSA, Pre-tax commuter benefits Disability and life insurance coverage Paid parental leave Pet insurance Critical illness and accident insurance Discounted home and auto insurance College tuition assistance Career development, industry knowledge, and wine, spirits, and beer education Consumer classes & More! Grow with us! Total Wine & More is the country's largest independent retailer of fine wine, beer and spirits, and we continue to grow our footprint year over year. Total Wine offers exciting and unique career opportunities across the country and in our corporate office. Our strength is our people. We have a commitment to training and career growth, all in an environment that values new ideas and teamwork. If you share our entrepreneurial spirit and a passion for providing best-in-class customer experience, take a moment to apply or learn more at *********************************** Total Wine & More considers several factors when establishing compensation. Estimated salaries determined by third parties have not been validated by Total Wine & More. Total Wine & More is an equal opportunity employer and all qualified applicants will receive consideration for employment without discrimination based on race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Total Wine & More makes reasonable accommodations during all aspects of the employment process, including during the interview process. Total Wine & More is a Drug Free Workplace. The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply.
    $28k-31k yearly est. 60d+ ago
  • MD - Dispensary Operations Manager

    Pharmacannis

    Rockville, MD

    Join the movement! Pharmacann Inc., one of the nation's leading cannabis companies, is changing the way people view cannabis. Be a part of the team shaping the future of this booming industry, where our people, our reputation and our standards matter. With a strong foundation and dynamic growth plan, opportunities to join our team abound in this fast-paced environment. Are you ready to join the movement? We're grounded and growing. Based in Chicago, PharmaCann Inc. operates across multiple states including New York, Illinois, Massachusetts, Maryland, Ohio and Pennsylvania with licensing secured in the Midwest and on the east coast. For more information about our company, please visit pharmacann.com. Job Description The Dispensary Operations Manager is responsible for conducting internal audits across all functions within the dispensary, responsible for training and holding team members accountable to complaint and accurate cash processes, maintaining menu integrity and coordinating with HQ partners to resolve variances and technical issues. This position is responsible for ensuring all employees of the dispensary are accountable to these same responsibilities. This position manages the on-site security and delivery (where applicable) team(s) to ensure safety, security, and regulatory standards are maintained. The Dispensary Operations Manager is an expert in their field of cash reconciliation, inventory audits, state tracking systems, regulatory and compliance standards. Duties and responsibilities or (Essential Functions) Oversee and execute all inventory specific initiatives as outlined on the master calendar. Deliver results and strategic direction by ensuring day-to-day operations run smoothly through the store team. Work with cross-divisional teams to build consensus on strategic objectives, goals, and operational plans. Perform internal audits designed to evaluate risk and test internal controls, as well as identify opportunities for best practices and more efficient operational processes. (e.g. safety and security, facilities, cash, technical, inventory, and other areas as assigned.) Conduct interviews and store walkthroughs, performing analysis to identify key business risks and controls. Uphold company standards for merchandise presentation and ensure menu availability is current. Directly supervise the On-Site Security team to ensure acceptable standards are maintained for the overall safety and upkeep of the dispensary. Comply and audit cash procedures as it pertains to preparing deposits and daily cash reconciliation. Establish and implement operational policies, standards, and procedures for retail staff. Ensure compliance with all safety and security policies and procedures within the retail store. Prepare reports of findings and recommendations for management that will identify and monitor business opportunities for improvement. Assure that staff within all divisions of responsibility have a thorough understanding of our corporate processes, SOPs, and assist with providing education in areas that need to be addressed. Work closely with cross-divisional managers to assign and schedule additional daily audits. Work with cross-divisional managers to ensure adequate staffing is scheduled and payroll goals are met. Communicate, work closely, and successfully collaborate with other Managers to achieve the organization's goals. Partner with the PharmaCann Human Resources team in the following HR functions: Interview, recruit, and hire to fill gaps in open positions in a timely manner based on store performance and volume. Train managers and employees in expected operational standards using appropriate tools such as SOP's, compliance audits, company and state policy, and procedures. Develop and maintain a training calendar and ensure associate onboarding and new hire training is complete. Ensure continuous training and development with team members through training curriculums that result in consistency across all stores. Write and deliver team members' performance reviews in partnership with GM to determine succession plans, build on member's strengths, and develop areas of improvement. Manage the performance, coach, and discipline team members on performance and violation of company and compliance policies in partnership with GM and HR. Maintain a highly organized and professional documentation of employee issues. Provide leadership, training, guidance, and support to team members that foster continuous learning and improvement in the performance of the store. This role may be required to assist with other duties as assigned as well as in other functions of the operation including but not limited to: call center, sales consulting, outreach, inventory, security, delivery, and visual merchandising Projects a positive image of the organization to employees, customers, industry, and community. Embodies the culture, values, and tenets of PharmaCann and full support of our purpose, goal, and key objectives. Qualifications Minimum 21 years of age (or per state regulations) Bachelor's Degree in business, operations management, or a related field is preferred Store management experience preferred Minimum 2 years' experience supervising the training, quality, and customer service in retail 1 year PharmaCann supervisory experience will be considered in lieu of 2 years supervisory experience Minimum 4 years' retail experience, including a combination of front end and/or inventory responsibilities Skilled in Google and/or Microsoft Office Suite Experience with significant P&L responsibility Strong knowledge of retail technology platforms and systems Must possess strong analytical skills to assess data, facts, and figures used to develop strategies designed to improve the business Business Acumen Ability to communicate proficiently both verbally and in written format Communication Proficiency Excellent Time Management Detail Oriented Sense of Urgency Conduct all interactions with a high ethical standard Proven ability leading teams Relationship Management Performance Management Personal Effectiveness/Credibility Working conditions This job operates in a professional retail store environment. This role routinely uses standard office equipment such as computers, phones, and photocopiers. This position requires weekends, nights, overtime as needed, holidays, and flexible work availability. May require some travel. Physical requirements While performing the duties of this job, the employee is regularly required to speak and listen. This employee is frequently required to stand or sit for long periods, walk constantly, use hands or feet, reach with hands and arms, and may be required to lift up to 50 pounds. May be required to work outdoors and/or during inclement weather Direct reports Dispensary On-Site Security & Delivery Team. Additional Information All your information will be kept confidential according to EEO guidelines. PharmaCann, LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age disability or genetics. We value diversity, military service, and law enforcement experience. Compensation is competitive and will be commensurate with experience. Benefits are available.
    $67k-108k yearly est. 60d+ ago
  • Stock Associate

    Guess?, Inc. 4.6company rating

    McLean, VA

    The Stock Associate is responsible for receiving, unpacking, and preparing merchandise for the selling floor. They are also responsible for the organization, maintenance, and cleanliness of the stock room. Reports To: Store Management Essential Functions Customer Experience * First Impressions: Create a positive first impression by adhering to the dress code. * Store Standards: Create a sparkling clean and organized environment by maintaining store standards and cleanliness both in the stock room and on the selling floor. Inventory Control * Shipment Management: Notify management of any shipment discrepancies and missed markdowns in the stock room. * Merchandise Handling: Sensor, steam, fold, and hang merchandise as needed. * Stock Organization: Bring new goods to the selling floor and replenish merchandise from the stock room to the selling floor. * Operations: Execute transfers, RTVs (Return to Vendor), manage damages, and handle customer charge sends. * Stock Room Maintenance: Ensure the stock room is organized, clean, and merchandise is floor-ready at all times. Cooperation & Dependability * Task Completion: Satisfactorily complete all duties as assigned by management. * Punctuality: Be punctual and adhere to designated work schedule. * Teamwork: Be flexible and work well with peers and management to accomplish duties. * Policy Adherence: Follow GUESS Policies and Procedures 100%. * Housekeeping: Actively perform housekeeping and maintenance duties. Miscellaneous Responsibilities * Meetings and Functions: Participate in and attend all store meetings and other related functions. * Positive Attitude: Represent a positive attitude toward the merchandise and the company. * Inventory Participation: Participate in all inventories. * Additional Duties: Assume and complete other duties as assigned by store management. * Physical Requirements: Ability to perform heavy lifting in excess of 30 pounds and stand for a minimum of eight hours during scheduled shifts. Job Requirements * Education: High school diploma or equivalent. * Experience: Previous retail or stockroom experience preferred. * Team Player: Ability to work well in a team-oriented environment. * Flexible Schedule: Ability to work flexible hours, including evenings, weekends, and holidays. * Physical Stamina: Ability to walk, reach with hands and arms, stoop, kneel, crouch, and balance on a frequent basis.
    $30k-34k yearly est. 19d ago
  • UNIQLO Loss Prevention Supervisor Full Time - Tysons Corner

    Uniqlo 4.1company rating

    Tysons Corner, VA

    Reporting to the Loss Prevention Manager and Store Manager, the Loss Prevention Agent is the asset protection and safety specialist of our stores; playing a critical role in delivering on our commitment to be in stock for our guests. The Loss Prevention Agent serves both our internal and external customer by creating a safe work environment and reducing inventory shortages. Salary: $23.76 / hour Key Responsibilities: Train store team members on loss prevention and safety policies, procedures and standards: ensure compliance from all store team, notifying store management/Loss Prevention Manager of any violations. Assist store and loss prevention management with investigations of both internal and external customers. Patrol the store and post in designated areas as directed by the Loss Prevention Manager. Identify shortage risks and service all customers in accordance with company standards. Prepare all incident reports for safety, injury, accidents, theft, cash handling, and shortage: reviewing all reports with the Loss Prevention Manager daily. Identify shortages of inventory, partner with loss prevention management on creating solutions. Identify safety or loss risks, immediately notifying store and loss prevention management to prevent accidents. Support loss prevention management with audits and inventory counts. Ensure full confidentiality at all times. Assist with special projects, as assigned. Qualifications Basic knowledge of computer applications; including Security Software, CCTV equipment, Excel, Word, and PowerPoint. Strong verbal and written communication skills. Knowledgeable of federal, state and local law. Knowledgeable of surveillance/security equipment and installations. Ability to travel to stores within assigned area. Must be able to work for extended periods of standing or walking the sales floor as required. Physical Requirements: Ability to effectively communicate with customers and store personnel. Ability to calculate figures and amounts such as discounts and percentages. Ability to lift and carry up to 50 lbs. Ability to stand for long periods of time, read computer terminals, push, pull or move objects of at least 50 lbs. Ability to effectively maneuver around sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting, and climbing. Schedule Requirements: Ability to work a flexible schedule that meets the business needs, including nights, evenings and weekends. Work Remotely No Benefits: Full-Time position: The Company provides: Medical, dental, and vision coverage 401k plan - 100% match on the first 3% you contribute, 50% on the next 2% you contribute Paid parental leave Fertility benefits, including IVF Life insurance Short-term and long-term disability insurance HSA/FSA options Employee Assistance Program 15 days of paid vacation/personal leave and 9 days of sick leave per calendar year, pro-rated based on hire date; 8 days of paid holidays and 1.5 times the employee's regular rate for all hours worked on stated holidays] 30% Employee Merchandise Discount Commuter benefits Bonus, if eligible; and profit sharing, if eligible. The Company is committed to equal pay initiatives and will not ask candidates for their current or past salary. As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.
    $23.8 hourly 27d ago
  • Cashier III

    Tapestry, Inc. 4.7company rating

    Leesburg, VA

    Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last-for you to be yourself in. Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible. A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity Role Description: Cashier III The Cashier role is critical to the overall impression that a customer receives during their visit to Coach by applying the Coach Service skills at the Cashwrap. A Cashier's ability to offer friendly, efficient service is vital to ensuring a positive customer experience. Cashiers must be able to assess the store environment, understand the needs of their customer (and any waiting customer) and match their service appropriately. Responsible for: * Creating a lasting impression * Greeting the customer with a smile and eye contact and offering your name * Interacting genuinely and naturally with the customer * Act as an ambassador to the Insider Program * Engaging customer in verbal and non‐verbal conversation at Cashwrap and while in line (if no Cashwrap Supervisor or Line Leader) * Reading cues and determine customer's needs * Demonstrate high level of integrity when capturing customer information such as name, address, email (as permissible by state law) and maintain password confidentiality * Perform cashier end of shift audits in partnership with store management * Verify/approve/complete return process in accordance with Policy * Ensure repairs are processed in accordance with Policy in partnership with management * Ensure all damaged/scrap returns are labeled and ticketed in partnership with management * Assist in training and development of Cashiers in partnership with management * Monitor and report any equipment issues to management * Maintaining SKU integrity * Maintaining Cashwrap organization and cleanliness * Suggesting multiple add‐ons and selling gift cards * Maintaining media and cash accurately and in compliance with Policy * Delivering product purchases to the customer appropriately Demonstrates the following Knowledge, Skills, Abilities, and Attitudes: * Polite and friendly * Positive attitude and energy * Takes ownership of role * High level of personal and professional integrity * Highly collaborative * Appropriate sense of urgency * Remains balanced and focused and maintains composure under pressure * Awareness of environment at all times (i.e., customer, other employees, suspicious behaviors) * Comfortable with technology * Willingness and ability to learn new technology‐based procedures * Understanding of basic computer system operations * Ability to handle customer concerns and answer their questions appropriately * Ability to partner with management appropriately on customer issues * Ability to multitask and prioritize * Ability to adapt to each customer/ their needs and their style/ relate to their experience (ex) * Ability to be efficient without compromising customer service * Ability to speak knowledgeably and with confidence about product * Ability to communicate clearly to a wide variety of customers and overcome language barriers * Ability to impact customer decisions * Knowledge of when to be flexible and switch gears * Knowledge of store policies and procedures * Knowledge of and support of the "porter program" policies Additional Requirements Experience: 1- 3 years of previous cashier experience in a luxury retail service environment preferred. Possesses current knowledge of fashion trends and competition in the marketplace. Education: High school diploma or equivalent; college degree preferred. Technical: Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet), utilize walkie talkie, understand and read price and product release sheets. Schedule: Ability to work a flexible schedule to meet the needs of the business, including nights, weekends, busy seasons, and high retail traffic and sales days (including but not limited to the day after Thanksgiving, Memorial Day, Christmas Eve, Mother's Day, etc.). Note: This document serves only as a sample of the job duties and responsibilities and does not include an exhaustive list of all performance requirements. Coach is an equal opportunity and affirmative action employer. Our Competencies for All Employees * Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. * Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings. * Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. * Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty. * Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. * Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably. * Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. Our Competencies for All People Managers * Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans. * Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder. * Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Americans with Disabilities Act (ADA) Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at ************** or ****************************** Visit Coach at ************** Work Setup BASE PAY RANGE $15.00 TO $18.00 Hourly General Description of All Benefits: Our company offers a number of benefits to eligible employees, including health benefits (medical, dental, vision), life insurance and disability insurance. Eligible employees are also able to enroll in our company's 401(k) savings plan and take paid time off for wellness needs and vacations. For additional information about our benefits Click Here - U.S Store Compensation & Benefits General Description of Other Compensation: Eligible employees will be able to receive discounts on certain products and incentive compensation. Req ID: 118476
    $15-18 hourly 4d ago
  • Private Events & Catering Administrative Assistant

    Villagio Hospitality Group LLC

    Manassas, VA

    Villagio Hospitality Group is looking for a Private Events & Catering Administrative Assistant! The ideal candidate has experience in private events and/or catering and strong administrative skills. Responsibilities include Assisting the Director of Private Events & Sales Responding to leads Assisting with vendor and guest communication based on material given by lead Ensuring that timeline is followed and catering to needs of clients Communicating with the lead on any issues Creating event menus Creating BEO's for events Communicating with store management team to ensure proper execution of both on-site and off-site events Event or Administrative Assistant experience is preferred. Must be detail-oriented, diligent, forward-thinking and professional to create a strong representation of the Villagio Hospitality Group brand.
    $29k-41k yearly est. 60d+ ago
  • H&M Sales Advisor

    H&M 4.2company rating

    Dulles Town Center, VA

    Job Description About the Role As a Sales Advisor, you'll be responsible for providing excellent customer service, welcoming & guiding customers through your store to actively sell our products and providing customers with support & guidance. You'll use your fashion and product knowledge to provide our customers with all the relevant information they need for the best experience. You'll also work on garment refill & care, presentation and contribute to a clean and tidy sales floor and back of house, working closely with the rest of your store team to deliver an excellent customer experience. A Day in the Life Working at H&M means no two days are ever the same, but a typical day will include the following responsibilities* Customer Sales & Profit * Provide excellent customer service: welcoming & guiding customers through the store & OMNI experience where available, supporting them with direct customer service * Willingness to engage and have conversations with customers to provide excellent service * Guide customers through our fashion trends, stories & products in all areas of the store * Ability to effectively promote and sell our products to customers * Actively promote our Customer Loyalty App (Hello Member) & in-store sustainability initiatives * Representing yourself and the H&M brand positively during all customer interactions * Support with commercial or operational actions to reach sales targets with store management team General Information Fashion & Trend Awareness * Keep up-to-date with fashion scene, trends, tendencies, styles, brands, products, competitors, and relevant influencers, etc. * Use your product & fashion knowledge to share relevant information to customers Team & Development * Retain and share your service, fashion and store operations knowledge and skills with colleagues * Follow all procedures, routines, and legal requirements in all areas of the store * Give & receive feedback with your colleagues to learn, develop & support each other * Participate in relevant available Onboarding, introduction processes & trainings and courses relevant for your role & future development Retail Operations/ Visual & Commercial Execution * Complete full garment cycle from unpacking and refill to steaming and ensure good garment care * Operate fitting room and checkout areas according to best practice & processes * Contribute to a clean and tidy sales floor and back of house (including stockrooms) * Support with garment presentation, execution and maintain attractive merchandise displays, clear trends & stories according to visual & commercial guidelines * Ensure good stock levels with replenishment routines on sales floor * Upkeep & follow best practice for any in-store OMNI Services & in-store tech services/tools, etc (Instore Care App, Click & Collect, Smart Store etc) * Support with opening and closing of the store * Following all H&S guidelines and legal requirements applicable to role and responsibilities Qualifications Who You Are * As a Sales Advisor, you'll be passionate about fashion and everything we create in-store. * Motivated by giving customers a great experience. * You should also be communicative, creative and curious, motivated, flexible, decisive, and action-oriented. * You should also enjoy working in a collaborative and dynamic environment. * You have sales experience working in a dynamic and collaborative environment that you can apply to your role * Experience working with customer service in fashion, retail or other service-related industries Why You'll Love Working at H&M * We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability * We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years * You'll have access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues * We are an inclusive company where you're encouraged to be yourself at work * You will have access to a large global talent community, where career growth and aspirations have no limits * We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match retirement plan, paid leave programs, and paid time off, including a community day to serve your local community * You'll be able to express your personal style with our employee discount at H&M, & Other Stories, and COS Additional Information Job Status: Hourly, Non-Exempt EEOC Code: SLS Compensation: Sales Associates Pay Rate $13.25 per hour * This job posting highlights the most critical responsibilities and requirements of the job and is not all-inclusive. There may be additional duties, and responsibilities assigned for this job at the company's discretion. H&M, in good faith, has assessed this posted range of compensation as the accurate range for this role and location at the time of this posting. H&M may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future. We are committed to providing reasonable accommodations for applicants with disabilities. If you require assistance or accommodation during the application or interview process, please contact us at *************************** and use Ask a Question. Benefits: We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program - HIP. You can read more about our H&M Incentive Program here. In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries. Inclusion & Diversity: H&M is a part of H&M Group. At H&M Group, we're determined to create and maintain inclusive, diverse and equitable workplaces throughout our organization. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence, all diversity dimensions are considered in our recruitment process. We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases. Company Description: H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M here. H&M Fashion USA, Inc. - Maki Assessment Tool: We use an online assessment tool called Maki for skills-based selection of applicants for sales advisor positions within some of our stores. Maki is not an automated decision-making tool. Rather, it is a tool that uses an AI-created avatar to present to you a set of multiple-choice questions. These questions are prepared by the H&M hiring team to assess candidates' ability to perform the duties of the position for which they are applying. The assessment calculates your total score based on predefined point values provided by our H&M team. The hiring team will review your whole application, including your assessment score, to decide whether to advance each candidate to the next stage. Doing the assessment is optional. If you choose to complete the assessment, your score will be one factor that the hiring team considers. If you have any difficulties or concerns with the online assessment method, you can request an alternative method of assessment by contacting recruitment_**************. Choosing an alternative method will not affect your chances of being considered for the position, nor does any assessment method provide an advantage or disadvantage in the selection process. You will have the opportunity to provide optional feedback immediately after the assessment and you may always ask questions. When you take the assessment, we collect your responses and use this information to evaluate your suitability for the role to which you have applied. The answers are saved in your applicant profile. We do not sell the information captured in the questionnaire and do not use any personal information to train any AI models. Our applicant tracking system provider has access to this information but is contractually prohibited from using it for any other purpose. During this process, we may collect information from you through cookies, with your consent. This may include details such as your electronic network activity information (IP address, timestamps, and device identifiers). This information is accessible to our hiring team but is otherwise kept confidential. For more information, please refer to our Cookie Notice. We retain this information for 3 years in your applicant file and use it as set forth in our Applicant Privacy Notice. For more information on how your personal data is processed by us, please refer to our Applicant Privacy Notice.
    $13.3 hourly Easy Apply 18d ago
  • District Operations Manager 5455

    The UPS Store MCO

    Bethesda, MD

    District Manager at The UPS Store As an Operations Manager at The UPS Store, you're the backstage conductor, ensuring our franchise locations hit all the right notes. Your mission? To harmonize store operations, elevate employee performance, and create a seamless experience for our customers. Let's break down your key responsibilities: Store Operations Symphony: You'll be the maestro of operational excellence. From inventory management to retail aesthetics, you'll fine-tune every detail to maximize efficiency. Employee Crescendo: Imagine coaching a talented ensemble. You'll onboard new team members, conduct second interviews, and orchestrate their training-from day one to the sweet 90-day mark. Sales Crescendo: Your baton also directs sales efforts. You'll analyze trends, motivate the team, and ensure our “bottom-line” profits hit all the high notes. Customer Serenade: When a customer hits a sour note, you'll step in. Resolving issues, maintaining exceptional service, and ensuring our stores sing with customer care. Emergency Encore: In call-out situations, you'll be the first responder-ensuring store coverage and keeping the show running smoothly. Desired Characteristics (Your Solo Performance) Leadership Virtuoso: You set the tempo. Your leadership skills inspire others, and you embody uniform compliance and hygiene standards (because even conductors need to look sharp). Creative Composer: Your analytical mind composes innovative solutions. You're the Mozart of conceiving and implementing ideas. Operational Virtuosity: You've mastered the art of inventory management, front-end operations, and office wizardry. Multitasking? You've got this. Customer Service Sonata: Providing “world-class” service is your forte. Customers leave humming your tune. Upbeat Overture: Your positive demeanor and sales-oriented personality light up the room. Encore, please! Steady Rhythm: Your stable employment history keeps the beat steady. Your Encore Performance (Primary Responsibilities) Operational Baton: Conduct the symphony of store management, ensuring all notes are played flawlessly. Training Crescendo: Train employees on procedures, policies, and the 30/90-day training log. Your teaching skills shine. General Manager's Solo: Step in for the GM, supervising daily tasks, scheduling, and employee assignments. Recruitment Sonata: Recruit, train, and coach associates. Their knowledge will hit all the high notes. Logistical Overture: Ensure supplies arrive on cue, respond to customer concerns, and keep communication channels open. Revenue Finale: Boost sales, handle cash, and interpret trends. Your financial acumen is pitch-perfect. Travel: Reliable transportation is essential for daily travel between store locations-from Montgomery County to Washington, DC Training Notes (Your Learning Score) Certified Operator Training: You'll complete this foundational course-a backstage pass to understanding our operations. Print Services Training: Master the art of printing. From brochures to business cards, you'll be the print virtuoso. Maryland & DC Notary Commission: Your signature will carry weight. Become a notary, adding another instrument to your repertoire. Training Logs: Keep these in harmony. The 30-day, 90-day, 6-month, and 1-year logs-each a movement in your development symphony. Learning Center WBTs: Our online workshops-your chance to fine-tune your skills. Stay current, stay sharp.
    $58k-80k yearly est. 31d ago
  • Visual Merchandiser - YETI - $20/hr

    Thirdchannel 4.1company rating

    Bethesda, MD

    Create and commit to a monthly cadence of retail store visits in your market Merchandise displays that are set according to planograms Build meaningful relationships with store teams Educate and engage store teams and consumers on the features and benefits of Yeti products Submit store visit reports, including taking before and after photos and writing summaries, using the ThirdChannel technology on a smart device “Yeti products perform when it matters most - whether that be an excursion into the remote Alaskan wilderness, chasing redfish on the Gulf coast, or just getting together with friends in the backyard.” SKILLS AND QUALIFICATIONS Yeti is looking for an experienced brand rep to unlock potential in stores, focusing on visual merchandising and carrying the same focus of quality and respect their product receives. A passion and authenticity for the Yeti brand and quality of their products Previous merchandising experience, preferably in a retail environment, with an eye for detail Communication, active listening and empathy are key - Brand Rep must be articulate and friendly Ability to problem solve and manage time autonomously COMPENSATION AND PERKS This is a 1099 independent contractor position Compensation starting at $20/hour (rate based on Market and relevant experience) Design your own flexible work schedule in agreement with store management Monthly video calls with Brand Executives to gain product knowledge and build skills Build merchandising, inventory and customer service experience JOB DETAILS Immediate start date upon completion of onboarding process Brand Rep onboarding must be completed before store visits can begin A smart device with internet access (iOS 15.0 or above, Android phones on version 10.0 or above) ThirdChannel provides the ONLY in-store and online retail technology solution driven by passionate brand experts. Equipping skilled, passionate brand reps with powerful cloud-based technology allows them to make intelligent sales optimizations in both e-commerce and in-store environments. With a unified approach to retail execution, combining people and technology, you are well on your way to creating a genuine competitive advantage #INDYETI
    $20 hourly 58d ago
  • General Merchandise Manager

    Bibliu

    Remote Job

    General Merchandise Manager Reports to: VP - Digital Operations Location: US - Remote. With travel to US college campuses as necessary. (Roughly 3 days/2 nights of travel per month) Contract type: Permanent, Full-time About BibliU BibliU is an award-winning education company that provides Day 1 access to affordable course materials, making learning more equitable and effective, in addition to providing campus store management. We partner with over 3,000 educational publishers, including Pearson, Oxford University Press, and Wiley, to offer a wide range of high-quality content to students. Our platform provides rich engagement data to academics and allows students to find information faster. We have disrupted the textbook industry by reducing the cost of education significantly and increasing publisher sales. Founded in late-2015, we are a rapidly growing company transforming the way students and educators access and interact with learning materials. Our revenue has grown rapidly, with 150% YoY growth in the last three years. Last year, we raised $21m in a Series B funding round led by Nesta Impact Investments, with participation from Guinness Asset Management, Stonehage Fleming, and Oxford Sciences Enterprises. In late 2023, we acquired Texas Book Company (now ‘BibliU Campus') in order to deliver a more complete solution of products and services to higher ed students, faculty and administrators across the US! Since the addition of BibliU Campus, we have seen a dramatic increase in customers due to a much improved product market fit. We are very excited about our growth and are expanding the team to meet our new market potential! We are a diverse and inclusive team of professionals who are passionate about education and technology. Our culture is fast-paced, innovative, and dynamic, and we are always looking for talented individuals to join our team. If you are looking for a challenging and rewarding career in edtech and campus store management, BibliU is the perfect place for you. Join us and help revolutionize the way students and educators access and interact with learning materials! Position Overview The General Merchandise Manager (GMM) is responsible for shaping product strategy and overseeing the selection, procurement, and merchandising of diverse product categories. This role is essential in driving revenue growth, optimizing profitability, and managing inventory efficiently across our existing campus stores, and new campus customers. Working closely with customers, vendors, and across BibliU teams, the GMM curates compelling product assortments that align with market trends, customer preferences, and the company's financial objectives What you will be doing: Working with our established merchandise partners to order GM for our existing and new campus stores Working with store teams to ensure relevancy and store specific merchandise needs Building relationships with new GM providers, to grow our lines of GM Working on process and system improvement to assist BibliU in scaling our GM offering Being creative with ways to modernise the campus store experience Actioning SKU and product changes in our GM management system Working between our product & GM team to improve the BibliU built tooling Meeting new BibliU partners to establish GM needs, and ordering GM accordingly Travelling to new BibliU partners to view the campus store Analyse sales and order data in order to present valuable insights and strategic recommendations Must have: Merchandising experience; buying, planning, & allocating merchandise Experience working with inventory management systems Open to travel Good to have: Start-up or scale-up experience Experience in the higher education sector Benefits Our benefits are all aimed at supporting a healthy work-life balance and cultivating a company culture where you can bring your whole, human self to work. Here's what we offer: 🌴Paid time off 📄401(k) plan 🩺Medical insurance 🦷Dental insurance 👁️Vision insurance ➕Life insurance 💰Company-wide bonus scheme We strongly encourage candidates of all different backgrounds, experiences and identities to apply. Each new hire is an opportunity for us to bring in a different perspective and BibliU is committed to building an inclusive and supportive workplace where everyone can do rewarding work.
    $87k-146k yearly est. 24d ago

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