Customer Service - Event Expert
Seatgeek
Remote job
SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we're simplifying and modernizing the ticketing industry. By catering to both consumers and enterprises, we're powering a new, open entertainment ecosystem where fans have effortless access to experiences, and teams, venues, and shows have seamless access to their audiences. Because everyone should expect more from ticketing. As a member of our Customer Experience (CX) team, you'll be the voice of SeatGeek to our customers. You'll resolve customer issues through a high volume of customer contacts (phone, email, and chat) and stay in the know about SeatGeek's latest features, our Enterprise clients, and SeatGeek ticketed events. We are passionate about providing ridiculously good customer service, and our Event Experts are some of the best in the industry. The Customer Experience team assists our users 7 days a week, 365 days a year, so some holiday work will be required. You must be able to work weekends as well as one of the following 8 hour shifts: either a 6am-2pm PT, 7am-3pm PT, 8am-4pm PT, 9am-5pm PT, 10am-6pm PT, 11am-7pm PT, 12pm-8pm PT, 1pm-9pm PT, or 2pm-10pm PT schedule. What you'll do Provide specialized support for our customers through email, chat, and notably SeatGeek Enterprise customer phone support, with availability to work on the weekends Use metrics and consumer insight to help make SeatGeek better, and work with your managers to evaluate your performance amongst your peers and against success benchmarks Work daily with tools like Talkdesk, Zendesk, our internal admin, Slack, Google business tools, Github, Looker, Jira, and more Go above and beyond for our customers Attend 1 on 1 and group strategy meetings weekly As you become an expert in first point of contact support at SeatGeek, you will earn the ability to phase more project work into your job, handling more specialized and escalated customer contacts, and will be entrusted to use your time to make changes to benefit CX and SG as a whole What you have Love for live events and an understanding that purchasing tickets to see your favorite band is not the same as buying a stapler - You can empathize with SeatGeek customers Bachelor's degree (or equivalent experience) and experience working in Customer Service - Experience at a tech startup or high-volume company is a plus Understanding of the value of using data to make intelligent decisions and compelling arguments - You aren't intimidated by numbers Strong communication skills and the ability carry on a conversation with anyone Passion for technology and customer experiences Ability to keep a level head- You don't get easily flustered Strong work ethic Ability to adapt to seasonality and tech innovation- You're flexible when it comes to adjusting your responsibilities based on the needs of the business Reliable, high-speed internet (at least 35 Mbps, 50+ Mbps strongly preferred) Proficiency in Spanish is a plus Perks Flexible work environment, allowing you to work as many days a week in the office as you'd like or 100% remotely A WFH stipend to support your home office setup Generous PTO Up to 16 weeks of fully-paid family leave 401(k) matching program Student loan support resources Health, vision, dental, and life insurance Up to $25k towards family building and reproductive health services Gender-affirming care support program $500 per year for wellness expenses Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical $120 per month to spend on tickets to live events Annual subscription to Spotify, Apple Music, or Amazon music The salary for this role is $23.50/hr. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location. SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us! To review our candidate privacy notice, click here. #LI-Remote$67k-106k yearly est. Auto-Apply 3d agoFCBank, Universal Associate, Full Time
Fcbank
Columbus, OH
Full-time Description Universal Associates are hardworking, self-motivated individuals with positive attitudes who provide a specialized banking experience and are empowered to recommend solutions for individual client's needs. Universal Associates follow our bank philosophy: See It, Own It, Solve It and Find a Way to Say Yes. PROVIDE ENHANCED CLIENT SERVICE Enthusiastically greet our clients and engage in conversation. Move throughout the lobby to interact with clients and serve them. Be a standout colleague and chief educator who has engaging conversations with clients to uncover opportunities for product and service recommendations. Grow new business and drive referrals to branch colleagues and product specialists to support broader financial needs of clients. Deliver the WOW experience to our clients by promising to do everything in our power to provide an unforgettable banking experience with every interaction. Focus on mastering all Universal Associate responsibilities and quickly resolve problems with the utmost integrity and confidentiality. FOSTER OUR CULTURE Possess and display a positive approach in managing change, while demonstrating excellent communication skills through effective conversations and collaboration. Be the source of outstanding client and employee experiences. Seek opportunities to support volunteerism in the local community's awareness events, increase the bank's outreach, and develop new business. PROMOTE DIGITAL AWARENESS Explore and educate clients on alternative digital channels of delivery, products, and services. Accept and demonstrate advancements in banking technology and internal applications. FOCUS ON ACCURACY AND ATTENTION TO DETAIL Perform accurate transactions, maintenance for clients, account opening and consumer lending at a high level. Enforce to associate policies, procedures, and client service standards. Specific daily job tasks and expectations are further defined within our Universal Associate and Associate Manuals. SEEK PROFESSIONAL DEVELOPMENT OPPORTUNITIES Take advantage of progressing from opening accounts to consumer, home equity loans/lines, and mortgage lending through four levels of universal associate training and beyond. Training Tracks are crafted to help understand how this job affects other areas of the bank, provide tools to have effective conversations, and be successful in this new role. Annual, job-specific training opportunities are assigned and/or available for timely completion. Some travel may be required. Requirements Qualifications, education, and experience: To perform this job successfully, we ask an individual to perform each essential job requirement satisfactorily and a skills inventory is listed below. A high school diploma or general education degree (GED) is required, with related experience and secondary education preferred. If required an obtainment of a Unique Identifier from the Nationwide Mortgage Licensing System (NMLS). A background screening will be conducted. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. LANGUAGE SKILLS: Ability to read, comprehend, and interpret documents. Possesses professional communication and interpersonal skills to write and speak effectively both one-on-one and before groups of clients or employees of the organization. Ability to communicate to clients directly and optimally. TECHNOLOGY SKILLS: Ability to utilize telephone systems and possess good digital literacy including email, internet and intranet use. Prior experience or the ability to learn core transaction system, debit card system, statement processing system, cash advance machines and any other computer programs pertinent to performing job duties. MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide in all units of measure. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. REASONING ABILITY: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to solve exciting problems involving several variables in a standardized situation. PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This position operates in a professional office environment with considerable time standing while using office equipment such as computers, phones, and printers. The ability to lift or move 25lbs on occasion is required. Noise level is moderate with constant communication and interactions with others. Ability to travel on occasion to all market areas and attend seminars or training sessions offsite. BENEFITS Medical, Dental, Vision & Life Insurance 401K with company match Paid Time Off & Recognized Holidays Leave policies Voluntary Benefit Options (Life, Accident, Critical Illness, & Pet) Hospital Indemnity Employee Assistance Program Employee Health & Wellness Program Special Loan and Deposit Rates Gradifi Student Loan Paydown Plan Rewards & Recognition Programs and much more! Eligibility requirements apply. FCBank is an equal opportunity employer and all applicants are considered based on qualifications without regard to sex, race, color, ancestry, religious creed, national origin, sexual orientation, gender identity, physical disability, mental disability, age, marital status, disabled veteran or Vietnam era veteran status. CNB Financial Corporation is an Affirmative Action Employer and is committed to fostering, cultivating and preserving a culture of diversity and inclusion. ****************************************************************************************************************$34k-74k yearly est. 23d agoCrisis Mental Health Specialist II/III/IV
Community Counseling Solutions
Remote job
JOB TITLE: CRISIS Mental Health Specialist III (QMHP) SUPERVISOR: Clinical Supervisor PAY GRADE: MHS IV - B12 ($73,900 - $111,600 annually) Exempt - Requires Doctorate or Licensure MHS III - B11 ($67,500 - $101,200 annually) Exempt - Masters Required MHS II - B09 ($56,700 - $82,700 annually) Hourly/ Non-Exempt - Must possess bachelors degree and be enrolled or willing to enroll in a Masters program within 4 months of hire. ( **Hourly Crisis staff receive a shift differential ranging from $1 to $2.50 for working nights and weekends ) *** $5,500 Hiring Bonus!! (2 year Commitment, Staggered-taxed Payout) Community Counseling Solutions provides a team-based Servant Leadership environment! Located in Eastern Oregon with year-round recreation based near the Columbia River and at the base of the Blue Mountains. Big city amenities in rural family-oriented communities. Apply Directly at ********************************** Our mission is to provide dynamic, progressive, and diverse supports to improve the well-being of our communities and we're looking for motivated employees to help us continue our vision! CCS has a benefit package including, but not limited to: Health, dental and vision insurance 6% initial 401K match Potential for tuition reimbursement Paid vacation tiers ranging from accrual of 1 day to 4 days per month (Annual rollover cap of 220 hours, additional hours can be paid out at 50% at the end of the fiscal year) 9 Paid holidays, Community service day Floating holiday & 2 mental health days provided after 1 year introduction Workplace Flexibility schedule options available (work from home hours vary by position & schedule) Exempt employees receive additional admin leave & work from home hours Relocation Benefit of up to $4,000 if moving over 100 miles, $ depending on distance. This is available to be included w/ job offer Student loan forgiveness (NHSC & Public Service) Paid licensure supervision. Employee Assistance, Wellness Benefits, Dependent Care & Long-Term Disability Insurance DESCRIPTION Provides culturally competent and appropriate behavioral health treatment to people served by Community Counseling Solutions. The position provides treatment in accordance with the Oregon Administrative Rules (OAR's) and the mission and values of CCS. This position provides prompt and thorough assessment, evaluation, and intervention via telephone or in person, and provides written and verbal communication where indicated. The position works closely with other involved community partners and is professional in all aspects of service delivery. Additionally, this position assists administration in meeting the behavioral health needs of the community. SUPERVISION Supervision Received This position is supervised by the Crisis Supervisor. Supervision Exercised This position does not supervise other employees. RESPONSIBILITIES Demonstrate ability to assimilate data from a wide range of observations and use various clinical techniques and skills in gathering the client's personal, family, medical, and psychiatric histories. Establish short-term goals with clients, provide follow-up services as needed, and make appropriate/expeditious referrals. Provide home visits and other outreach services to schools and other agencies/providers that are necessary and appropriate. Thoroughly screen referrals to assure proper utilization of Outpatient Services. Promptly and accurately complete clinical records and all collateral forms as necessary and required. Arrange for hospitalization of clients, either on a voluntary or involuntary basis, and thoroughly assess to assure that it is the least restrictive alternative. In facilitating a patient's admission, Crisis Worker must accurately assess for special needs and alert other staff and/or physician to the apparent needs of the patient. Crisis Worker will act expeditiously in assisting police and all community agencies, including hospital staff. Arrange emergency/temporary placement as appropriate. Will work as part of a mental health emergency response team and avail themselves to work various non-traditional work hours covering call-offs when feasible. Cooperate with all referral sources and will provide assistance, directions, and feedback as necessary and appropriate. Provide consultation services to hospital departments and other providers as necessary and appropriate. If varianced, provide clinical services to children, adults and families. This would include but is not limited to screening, assessment, individual and group therapy, consultation, and all other allowed clinical services. Actively participate in joint case planning and coordination with agency employees and relevant agency contractors. Act as a liaison between clients and other agencies. Act as a client advocate when appropriate. Actively participate in group and individual supervision sessions. Work with other staff and community representatives to initiate new programs, reviews, evaluates and revises existing programs as necessary. Perform joint case planning and coordination in areas of behavioral health with other community agencies including but not limited to: schools, group homes, police organizations, district attorney's offices, courts, community clinics and hospitals and other agencies in the Department of Human Services. Provide behavioral health and addiction education, prevention and information to various interest groups. Provide after hours emergency services on a 24 hour, rotating basis to adults. This includes telephone consultation and crisis intervention in the community. If varianced, provides same services to children. If varianced, initiate holds, provide civil commitment investigations, and work with the hospitals, case workers and the state and other individuals/agencies for all individuals in the civil commitment process. Complete all paperwork in a way that is professional, clinically sound and timely as prescribed by the OAR's and other pertinent guidelines. Required to ensure that all paperwork is present, and/or the client record is well maintained. Attend trainings, meetings, conferences, etc. as directed by administration and use the information gathered to benefit the agency and the customers. Assist other clinicians in the facilitation of groups as requested. If varianced, provide intensive children's treatment services. Utilize agency software/computer systems to prepare current client records of treatment and reports as necessary and required. Transports clients as required Administer forms for urinalysis testing (UA's), provide accurate information on the UA's to clients, in some cases observes the UA, and record all pertinent information. Must report all abuse to appropriate legal office, complete all necessary paperwork and investigations, and develop safety plans as required. Other responsibilities as assigned. Requirements QUALIFICATIONS Education and/or Experience MHS IV - Either a doctorate degree from an accredited college in social work, psychology or other human service-related field is required, or a master's degree with accompanying certification as an Licensed Professional Counselor (LPC), a Licensed Clinical Social Worker (LCSW), or a Licensed Marriage and Family Therapist (LMFT). MHS III - Requires a master's degree from an accredited college in social work, psychology or other human service related field. MHS II w/ Variance - Must possess bachelors degree and enrolled or willing to enroll in a Masters program within 4 months of hire. Certifications Must have or be able to obtain certification from the Department of Human Services as a Certified Mental Health Investigator. Must have or be able to obtain Certified Alcohol and Drug Counselor designation or Certified Gambling Addiction Counselor designation. Other Skills and Abilities Must possess, or have the ability to acquire, knowledge of symptoms and challenges faced by people with mental illness and addictions. Must have, or possess the ability to acquire, knowledge about relevant OAR's. Must have the ability to effectively communicate both verbally and in writing and have the ability to work independently and complete all designated tasks and/or assignments in a thorough and timely fashion. Understands the special needs of patients with co-occurring disorders (mental health and substance abuse), and utilizes appropriate assessment and intervention techniques. Must have skills to professionally work with the public and the ability to coordinate services across various agencies and community groups. Must be able to develop cooperative and respectful relationships with clients and their families. Must have knowledge, or the ability to acquire knowledge, about the recovery model. Must possess the ability to represent the interest of the customer and the agency in a favorable light in the community. Must have the ability to work well with teams and other groups of individuals. Must be computer literate and have the ability to type and utilize word processing and other software programs/systems. The position requires the handling of highly confidential information. Must adhere to rules and laws pertaining to client confidentiality. CRIMINAL BACKGROUND CHECKS Must pass all criminal history check requirements as required by ORS 181.536-181.537 and in accordance with OAR 410-007-0200 through 410-007-0380. In addition to a pre-employment background check, each employee, volunteer and contractor shall be checked on a monthly basis against the OIG and GSA exclusion lists, as well as other federal and state agency lists. If it is discovered that an employee, volunteer or contractor is excluded or sanctioned it will be the cause for immediate termination of employment, volunteering, or the termination of the contract. PERSONAL AUTO INSURANCE Must hold a valid driver's license as well as personal auto insurance for privately owned Vehicles utilized for CCS business such as client service purposes, travel between business offices and the community, to attend required meetings and trainings. Must show proof of $300,000 or more liability coverage for bodily injury and $100,000 or more in property damage, and maintain said level of coverage for the duration of employment at CCS. The employee's insurance is primary with CCS insurance being secondary. CCS reserves the right to deny any employee the use of a vehicle owned by CCS. PRE HIRE DRUG SCREEN REQUIRED PHYSICAL DEMANDS While performing the essential duties of this job, the employee is regularly required to use office automation including computer and phone systems that require find manipulation, grasping, typing and reaching. The employee is also regularly required to sit; talk and hear; use hands and fingers and handle, smell or feel. The employee is occasionally required to stand; walk; reach with hands and arms; stoop; kneel and/or squat when adjusting equipment or retrieving supplies. The employee may occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, peripheral vision, distance vision and the ability to adjust focus. When serving in the on-call rotation, employee may be required to perform on less than optimal amounts of sleep. WORK ENVIRONMENT Work is performed in an office environment as well as in the community. The noise level in the office environment is usually moderate, but occasionally one may be exposed to loud noises. The noise in the community, including the homes of customers, is often difficult to predict. Some individuals in this position may be required to drive long distances routinely as a part of their regular job duties. Occasional out of area travel and overnight stays will be required for attendance at meetings and/trainings. However, the employee also will be required to work in the communities, homes and other living environments, of the clients we serve. Handicap access may not be available at all places where this position must go. There are some situations where this position may be required to respond to environments where a client is in crisis. The environments in these situations are difficult to predict and may be in uneven terrain. This position exposes the employee to the everyday risks or discomforts which require normal safety precautions typical of such places as an office. Community Counseling Solutions IS AN EQUAL OPPORTUNITY EMPLOYER MEMBER OF NATIONAL HEALTH SERVICES CORPORATION Salary Description $56,700-$111,600 hrly/slry, depending on education$73.9k-111.6k yearly 57d agoDirector of Plant Operations
Newvista Behavioral Health
Columbus, OH
Job Address: 10270 Blacklick - Eastern Road NW Pickerington, OH 43147 Director of Plant Operations Solero Behavioral Transitions We provide a safe and supportive environment for individuals struggling with severe mental illness. Our program offers comprehensive care, including individual and group therapy sessions, case management services and life skills training. A mental health residential facility is a place where people receive intensive, specialized care for mental health and or substance abuse issues in a non-hospital setting. Residents receive 24-hour supervision, treatment, and support from mental health experts. The environment is homelike and supportive, and residents participate in therapeutic activities. Shift: M-F, with oncall. Hours: 8-4:30 Perks at Work Healthcare: Medical Packages with Rx - 3 Choices Flexible Spending Accounts (FSA) Dependent Day Care Spending Accounts Health Spending Accounts (HSA) with a company match Dental Care Program - 2 choices Vision Plan Life Insurance Options Accidental Insurances Paid Time Off + Paid Holidays Employee Assistance Programs 401k with a Company Match Education + Leadership Development Up to $15,000 in Tuition Reimbursements Student Loan Forgiveness Programs Approved HRSA Site Approved STAR-LRP Site Position Summary: Plant Operations Director ensures the maintenance of a safe, functional, and clean physical environment for patients, employees and guests. Manager performs and oversees various tasks, such as painting, carpentry, plumbing, electrical, equipment maintenance, grounds work, and janitorial duties and dietary functions with minimal supervision. Conducts and supervises maintenance and repair projects. Performs all scheduled inspections, testing, and drills, documents these and reports on them. Obtains quotes and oversees special projects as assigned. Director is responsible for ensuring the physical plant meets all TJC, CMS, NFPA and state regulations to ensure the safety of patients, staff and visitors. Leads dietary function to meet all state and federal guidelines, ensures quality of food, service and clean, safe environment. Job Responsibilities: Keeps disaster preparedness plans up to date and holds regular in-services to educate staff. Keeps all tools stored appropriately in a safe manner away from patient access. Communicates with Human Resources on positions needing to be posted and/or filled. Involved in selection and interview process for all maintenance and housekeeping applicants. Coordinates orientation and educates new hires during orientation on required safety guidelines. Makes EOC Technician schedules based on hospital census and rotates weekends for all staff, including self. Maintains accurate record keeping for requests for holiday/vacation time and extended leave time and ensures all time cards are prepared for payroll in a timely manner. Collaborate with all departments is developing accurate risk management planning. Reports risk management updates on schedule and makes necessary changes to monitoring criteria as appropriate. Maintains knowledge of local codes as applies to environment of care and safety issues. Involves all staff/all shifts in monthly fire and safety drills. Inspects safety of all patient areas, bathrooms, outside areas, etc., and ensure all proper documentation of such in accordance with policy and procedures. Ensures adequate preventative maintenance of building facilities/equipment. Provides accurate records of such and keeps up to date contact lists that are easily accessible for repairs. Completes monthly safety inspections and presents to safety committee. Prepares quarterly safety planning and keeps accurate data results. Maintains up to date electrical safety lockout/tag out procedures. All electrical equipment is inspected and tagged prior to use. Alert to safety issues of the hospital and assesses for potential harmful situations. Ensures adequate safety supplies are in place and reordered as needed, i.e. spill kits, eye wash, first aid kits. Maintains accurate and complete incident report spreadsheet and prepares statement for reporting to committee monthly. Initiates and tracks Performance Improvement policies and procedures and collaborates with all departments with maintaining accurate department PI monitors. Aware of necessary JCAHO, CMS, State regulations and shows ability to use resources to seek needed information. Performs routine audits to ensure compliance to all standards of performance. Provides in-service education and orientation to EOC and dietary staff. Ensures all staff competencies and current and consistent with hospital guidelines. Provides leadership and management to all EOC staff and conducts regular departmental meetings to consistently improve service. Maintains blueprints, sketches, and operational manuals for maintenance and repair projects and takes all necessary safety precautions for such. Requirements: Education: High school degree or equivalent Experience: Previous experience in plant operations in a hospital setting preferred. Strong understanding of regulatory requirements helpful. License/Certification: Valid driver's license and a favorable Motor Vehicle Report (MVR), along with proof of insurance when using own auto. HVAC Certification preferred. Must be 21 yrs or older Levels of Care Residential Mental Health Services A service activity which uses clinical and medical interventions, including the administration of physician prescribed medications and clinical monitoring, to help stabilize mental health symptoms to for individuals requiring a more structured and supervised environment. Partial Hospitalization Program Comprehensive Mental Health program with intensive treatment services to help individuals prepare for re-entry into all aspects of their lives including home, work, school and relationships.$85k-120k yearly est. Auto-Apply 6d agoPrincipal Technical Program Manager/ Product Manager
Sony Corporation of America
Remote job
Join the Sony Engagement Platform Services (SEPS) Team, where innovation meets collaboration in the dynamic world of digital engagement. At SEPS, we are building the next-generation platform that powers how fans connect with the content-and the creators-they love. Our mission is to unlock meaningful, data-driven engagement across Sony's entertainment ecosystem, from games and anime to music, film, and live experiences-empowering both internal teams and external partners to build at scale. Our mission is to create a world-class engagement platform that not only enhances existing revenue streams but also drives new opportunities through a robust ecosystem of partners and creators. By decoupling application development from platform services, we empower our teams to deliver exceptional solutions with agility and efficiency. If you are passionate about shaping the future of digital engagement and want to be part of a vibrant community that values creativity and collaboration, we invite you to explore the exciting opportunities within our team. Together, we will shape the future of fan experiences and define the foundation for what's possible in the realm of engagement. To learn more visit: ********************************************************************* POSITION SUMMARY SEPS is seeking a Principal Technical Program Manager / Product Manager to drive the strategy, planning, and execution of large-scale, multi-year platform initiatives with global impact. This role operates at the intersection of product management, platform engineering, and business strategy. You will partner closely with Product Management, Engineering, Design, and Business leaders to define product outcomes, align roadmaps, and ensure successful delivery of platform capabilities that enable Sony teams and partners to build, scale, and monetize engagement experiences. Your work will directly influence platform adoption, customer value, and long-term ecosystem growth. JOB RESPONSIBILITIES Product & Platform Leadership Own the end-to-end execution of highly complex, platform-level initiatives that support SEPS product vision and roadmap. Translate high-level business goals into clear product outcomes, milestones, and success metrics, especially in ambiguous or early-stage problem spaces. Product Strategy & Roadmap Alignment Partner with Product Managers and Engineering leaders to shape and align multi-quarter and multi-year roadmaps. Ensure prioritization reflects customer impact, platform scalability, technical feasibility, and business value. Stakeholder & Executive Management Act as a strategic partner to executives and senior leaders across Product, Engineering, Marketing, Finance, Legal, and Go-To-Market teams. Communicate product progress, risks, trade-offs, and dependencies with clarity, enabling informed, outcome-driven decision-making. Cross-Functional Delivery Drive tight alignment across product discovery, delivery, and launch activities. Connect technical execution with customer needs and business objectives, ensuring platform capabilities are delivered in a way that accelerates adoption and unlocks downstream product innovation. Risk, Dependency & Portfolio Management Identify and manage risks, technical dependencies, and organizational constraints that impact product delivery. Proactively develop mitigation strategies to protect roadmap commitments and long-term platform health. Organizational & Resource Optimization Influence operating models, team structures, and investment decisions to improve delivery velocity and product quality. Help scale product and platform processes that support global, multi-team execution. Technical & Product Acumen Leverage strong technical understanding to partner effectively with engineering teams, guide architectural discussions, and ensure product decisions balance short-term delivery with long-term platform sustainability. Continuous Improvement & Product Excellence Champion product and delivery best practices across SEPS, including roadmap hygiene, metrics-driven execution, and continuous learning. Mentor program and product leaders to elevate organizational maturity. Culture & Leadership Model calm, clarity, and accountability in high-ambiguity environments. Serve as a mentor and role model, fostering a culture of ownership, transparency, and customer-centric thinking. Honesty, trustworthiness, and ethical conduct are material requirements for this role. QUALIFICATIONS FOR POSITION Your qualifications and experience should include: 15+ years of experience leading complex, high-impact platform or product initiatives in fast-paced, technology-driven environments. Strong track record partnering with Product Management to define strategy, roadmaps, and measurable outcomes. Outstanding communicator across all levels of management, with exceptional written and verbal skills. Strategic thinker with strong decision-making skills under pressure. Experience managing programs with heavy interdependencies across disparate engineering (JIRA) and business (non-JIRA) systems. Track record of driving clarity and resolution in ambiguous or high-stakes situations. Strong judgment in issue escalation, with the ability to resolve challenges independently when possible. Experienced mentor, committed to growing team members and advancing PMO practices. Deep knowledge of Systems Development Lifecycle (SDLC) and Agile/Scrum methodologies. Experience in the video game industry. Understanding of Japanese workstyle, culture, and language. In addition to competitive pay and benefits, we offer an environment and culture that promotes Diversity, Equity, and Inclusion. We are committed to creating an inclusive employee experience for you to thrive as part of Sony's purpose to “fill the world with emotion through the power of creativity and technology”. Benefits: SCA offers benefits-eligible employees (generally regular employees scheduled to work 20 or more hours a week) a comprehensive benefits program that offers coverage and support for employees and their family's physical, emotional, and financial well-being. What we offer you: Comprehensive medical, prescription drug, dental, and vision coverage with coverage for spouses/domestic partners and child dependents, including access to a Health Savings Account (HSA) and Flexible Spending Account (FSA) Employee assistance plan and comprehensive behavioral health benefits Fertility benefits, including surrogacy, and adoption assistance programs Basic and supplemental life insurance for employees as well as supplemental life insurance coverage for their spouses/domestic partners and children Voluntary benefits such as group legal, identity theft protection, accident, and hospital indemnity insurance Short-term & long-term disability plans Paid parental and caregiver leave 401(k) Plan with pre-tax, Roth, and after-tax options and company match with immediate vesting Education assistance and student loan programs Other Programs: Time off to include vacation, paid holidays, sick leave, Summer Fridays (early release), and a winter break between Christmas and New Year's Day (based on business needs) Referral bonuses (subject to eligibility) Matching gift program A wide variety of employee business resource groups (EBRGs) Special discounts on Sony products, offered exclusively to Sony employees Employee stock purchase plan (Sony covers commissions and fees for your Sony stock purchases made through after-tax payroll deductions) Annual incentive bonus The anticipated annual base salary for this position is $235,000 to $255,000. This range does not include any other compensation components or other benefits that an individual may be eligible for. The actual base salary offered depends on a variety of factors, which may include as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. #LI-KD1 SCA will consider qualified applicants with arrest or conviction records in accordance with applicable law. All qualified applicants will receive consideration for employment without regard to any basis protected by applicable federal, state, or local law, ordinance, or regulation. Disability Accommodation for Applicants to Sony Corporation of America Sony Corporation of America provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures. For reasonable accommodation requests, please contact us by email at ******************* or by mail to: Sony Corporation of America, Human Resources Department, 25 Madison Avenue, New York, NY 10010. Please indicate the position you are applying for. We are aware that unauthorized individuals or organizations may attempt to solicit personal information or payments from job applicants by impersonating our company through fraudulent job postings. We take these matters seriously but cannot control third-party websites. To protect your personal information, please verify that any job posting you respond to also appears on our official Careers page: ***************** Please also be advised that we never request personal identifying information (such as Social Security numbers, bank details, or copies of identification documents) during the initial stages of our application process. If you have any doubts about the authenticity of a job posting or communication, please contact ******************* before submitting any information. Right to Work (English/Spanish) E-Verify Participation (English/Spanish)$235k-255k yearly Auto-Apply 43d agoManagement Consultant-Commercial Construction Industry (Commission Based)
Travelers Insurance Company
Columbus, OH
**Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. **Job Category** Corporate Services/Other, Finance and Accounting, Operations **Compensation Overview** The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. **Salary Range** $70,000.00 - $70,000.00 **Target Openings** 1 **What Is the Opportunity?** The Performance Construction Advisors (PCA) is a wholly-owned subsidiary of Travelers. PCA facilitates executive peer groups which are exclusive gatherings of seven to ten CEOs where, with the assistance of a professional facilitator, non-competing leaders openly review their companies and share information in a focused effort to build breakthrough success for themselves, their families, their employees, and their customers. In addition, PCA offers consulting services that help family-owned and other closely held business owners and leaders make more money in less time with fewer headaches with a higher quality of life. Acting as a Peer Group Facilitator and Senior Consultant, the Business Consultant facilitates meetings of closely held business CEOs and executives and delivers one-on-one consulting services as assigned. The successful candidate will possess considerable business experience broadly applicable to executing PCA's peer group facilitation and one-on-one consulting programs while also having latitude to creatively address client needs. This is a fully-Commissioned role. Employees in this role will be paid a draw of $70,000 and have the opportunity to earn the majority of their pay through commission payments. **What Will You Do?** + Develop relationships and facilitate peer group meetings of commercial construction CEOs and executives. + Collect and analyze financials of peer group members. + Work closely with peer group host companies in preparation for peer group meetings. + Coordinate with other PCA staff for meeting preparation, logistics, and follow-through. + Conduct peer group meetings on time, on task, and with exceptional quality. + Hold peer group members accountable for follow-through on group recommendations. + Deliver limited one-on-one consulting to peer group members to assist in goal attainment. + Actively seek one-on-one consulting opportunities within the assigned peer groups. + Deliver additional one-on-one consulting as assigned. + Follow PCA's established processes and best practices for peer group facilitation and one-on-one consulting - and contribute to the continuous improvement of these processes and practices. + Maintain accurate member/client records. + Coordinate closely with other functions to maximize member experience and lifetime value. + Provide input into developing and maintaining the peer group program operations manual. + Perform other duties as assigned. **What Will Our Ideal Candidate Have?** + 5 years experience consulting with closely held business owners. + Experience owning or operating a commercial construction business. + Proactive, entrepreneurial approach to recognizing needs, solving problems, anticipating issues and developing solutions. + Demonstrable delivery of high quality work/service within agreed upon timeframes. + Able to communicate as a peer to highly successful, strong-willed CEO members. + Equally exceptional team and individual performer. + Helpful and highly responsive. + Strong problem solving ability. + Strong organizational skills. + Strong, articulate communication skills. + Entrepreneurial. + Proficient in Microsoft Office (Word, Excel, PowerPoint, and Outlook). + Capable and comfortable with web-based applications integrated into PCA's established processes and best practices. **What is a Must Have?** + Bachelor's degree required. + 10 years of business experience required. + Ability to travel up to 75% of the time required. **What Is in It for You?** + **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. + **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. + **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. + **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. + **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. **Employment Practices** Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit ******************************************************** .$70k-70k yearly 60d+ agoExecutive Assistant (Finance) - Remote - Nationwide
Vituity
Remote job
Remote, Nationwide - Seeking Executive Assistant Everybody Has A Role To Play In Transforming Healthcare At Vituity you are part of a larger team that is driven by our purpose to improve lives. We are dedicated to transforming healthcare through our culture by working together to tackle healthcare's most pressing challenges from the inside. Join the Vituity Team. At Vituity we've cultivated an environment where passion thrives, and success comes through shared purpose. We were founded in a culture that values team accomplishments more than individual achievements, an approach we call "culture of brilliance." Together, we leverage our strengths and experiences to make a positive impact in our local communities. We foster this through shared goals and helping our colleagues succeed, and we also understand the importance of recognition, taking the time to show appreciation and gratitude for a job well done. Vituity Locations: Vituity has opportunities at 475 sites across the country, serving 9 million patients a year. With Vituity, if you ever need to move, you can take your job with you. The Opportunity * Communicate any messages/inquiries/issues effectively and appropriately, in a timely and professional manner, by showing sensitivity and respecting confidentiality. This includes both written and verbal communications with internal and external clients. * May advise internal clients on Executive's views on company policies or current issues facing the organization. * Interpret requests, help implement action, and decide whether Executive should be notified of important matters as needed. * Serve as the Executive's representative at meetings and express the Executive's viewpoints at such meetings. * In Executive's absence, ensure that requests for action or information are relayed to the appropriate staff. * Initiate all follow ups for specific leadership initiatives. Responsibilities could include contract expiration, meeting action items, JOC and CEO evaluation feedback, surveys, required education and compliance, etc. * Coordinate and execute staff meetings/events/conference calls as instructed by leadership. Responsibilities could include agenda preparation, presentations, staffing, meeting collateral, logistics, notes, arranging staff implementation, action item follow-up as necessary, etc. * Assist leadership with calendar support. Responsibilities could include internal/external meeting scheduling, reviewing calendars for conflicts, accepting/declining meetings on behalf of leaders, reminders of meetings and logistics and/or materials that may be needed. * Coordinate expense reimbursements and check requests in compliance with policy. * Make travel arrangements on behalf of leadership in accordance with policy. * Work with a multidisciplinary team of physicians, advanced providers, practice management consultants to support the development and implementation of projects. Analyze the impact and success of these projects. * Work with advanced providers, workgroups and committees, develop necessary supporting materials (e.g. manual, training modules, curriculum, etc.) to support the program. Pilot & evaluate impact of program in meeting the defined objectives of the program. * Responsible for research and implementation of practice improvement tools and for updates and revisions of standard client-developed programs. Required Experience and Competencies * High school diploma or GED equivalent required. * 5+ years in an administrative role supporting executives required. * 3-5 years of experience in coordinating projects or combination of education and experience required. * Knowledge of program development and project management concepts preferred. * Experience in healthcare, with physicians, and in a service industry is preferred. * Strong communication skills - both oral and written. * Ability to analyze, interpret, and visualize data. * Ability to work collaboratively across departments. * Demonstrated ability to handle detailed work accurately and quickly, work to deadlines on multiple projects, and to work as a team member in a collaborative and participatory manner, and to interact both in person and over the phone with a courteous and professional demeanor. * Important professional characteristics include ability to balance/prioritize tasks and projects, a high degree of innovation, problem recognition and creative problem solving, integrity, flexibility, communication with a wide range of professionals and ability to facilitate teamwork. * Knowledge of general office principles, practices, standards, systems, applications, and tools/equipment. * Knowledge of the sources and availability of information relevant to the assigned function. * Knowledge of specific policies, standards, procedures, and practices pertaining to the assigned function. * Knowledge of business English communication, including proper spelling, grammar, and punctuation. * Knowledge and ability to use desktop computer applications and email as required for specific job duties. * Ability to apply existing procedures to similar situations and make appropriate choices from established guidelines/procedures. * Ability to read/write sufficiently to file, proofread and edit routine office correspondence, reports and forms. * Ability to express ideas and convey information effectively in verbal and routine written communication. * Ability to demonstrate data collection, assimilation, and reconciliation skills. * Ability to demonstrate effective customer service techniques. * Ability to read, understand, and communicate in English sufficiently to perform the duties of the position. * Ability to establish and maintain effective working relationships as required by the duties of the position. The Community Even when you are traveling or working remotely, you are an important part of the Vituity Community. We offer plenty of opportunities to engage with other Vitans through a variety of virtual meet-and-greets, events and seminars. * Monthly wellness events and programs such as yoga, HIIT classes, and more. * Trainings to help support and advance your professional growth. * Team building activities such as virtual scavenger hunts and holiday celebrations. * Flexible work hours. * Opportunities to attend Vituity community events including LGBTQ+ History, Día de los Muertos Celebration, Money Management/Money Relationship, and more. Benefits & Beyond* Vituity cares about the whole you. With our comprehensive compensation and benefits package, we are mindful of what matters most, and support your needs of today and your plans for the future. * Superior health plan options * Dental, Vision, HSA/FSA, Life and AD&D coverage, and more * Top Tier 401(k) retirement savings plans that offers a $1.20 match for every dollar up to 6% * Outstanding Paid Time Off: 3-4 weeks' vacation, Paid holidays, Sabbatical * Student Loan Refinancing Discounts * Professional and Career Development Program * EAP, travel assistance, and identify theft included * Wellness program * Purpose-driven culture focused on improving the lives of our patients, communities, and employees We are excited to share the base salary range for this position is $31.24 - $39.05, exclusive of fringe benefits or potential bonuses. This position is also eligible to participate in our annual corporate Success Sharing bonus program, which is based on the company's annual performance. If you are hired at Vituity, your final base salary compensation will be determined based on factors such as skills, education, and/or experience. We believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please speak with a recruiter for more details. We are unified around the common purpose of transforming healthcare to improve lives and we believe everyone has a role to play in that. When we work together across sites and specialties as an integrated healthcare team, we exceed the expectations of our patients and the hospitals and clinics we work in. If you are looking to make a difference, from clinical to corporate, Vituity is the place to do it. Come grow with us. Vituity does not discriminate against any person on the basis of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information (including family medical history), veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Vituity is committed to complying with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity. * Benefits for part-time and per diem vary. Please speak to a recruiter for more information. Applicants only. No agencies please.$31.2-39.1 hourly 60d+ agoBehavioral Health Respite Treatment Advocate: Franklin County
National Youth Advocate Program
Columbus, OH
Treatment Advocate; Franklin County and Delaware County $20.00 per hour This is a full-time position. Join our team as a Treatment Advocate with a schedule that adapts to your life. Work a standard weekday shift (typically 11am-7pm) providing essential support services, with dedicated evening hours for respite care sessions starting at 3:30pm. - Weekday flexibility to structure your 8-hour day, with required evening availability - Choice of one weekend day (Saturday OR Sunday) with flexible hours between 9am-7pm - Two consistent days off per week - Ability to customize your schedule within our service requirements Perfect for individuals who value work-life balance while making a difference in Franklin and Delaware counties. Compensation starts at $20/hour plus mileage reimbursement at $0.54/mile. Are you interested in a career in social services? Are you new or have experience working in this field? Are you a student or recent graduate seeking experience in mental and behavioral health? This position is a direct, hands on opportunity with great flexibility. Treatment Advocates with National Youth Advocate Program work closely with adolescents, youth, and children as well as families and community partners, to provide advocacy and support through behavior health and respite care for individuals with mental and behavioral health diagnoses in the home, community and office setting. Responsibilities may include transportation, participation in community activities, or one on one in home services. This position will also be responsible for the transportation of youth. Working at NYAP 22 Days of Paid Time Off 11 Paid Holidays Half-Day Fridays during the summer Parental Leave Mileage reimbursement Phone reimbursement Student Loan supplemental Payment assistance Responsibilities • Participate in the development of the youth treatment/service plans • Interact with the youth to develop a trusting, supportive relationship while assisting in achieving identified goals. • Ability to provide oversight and participate in 1-on-1 activities with the client according to treatment plan. • Ability to engage clients; document conversations and outcomes and submit paperwork for billing • Identify outside resources and services in the community for youth development and goal attainment • Must be willing to provide transportation for client(s) to and from outside locations and activities as needed. Minimum Qualifications • 21 years of age or older. • Associates Degree, Bachelor's Degree or enrollment in an accredited Associates or Bachelor's Program; Preferred, GED or High School Diploma; Required. • Experience in child welfare; Preferred. • Daily travel required with the willingness to meet clients on a flexible schedule or during non-traditional hours if needed; Availability for after school hours, evenings and weekends. • Working, reliable telephone. • Proficient use of desktop and laptop computers, smart phones and tablets, printers, fax machines and photocopiers as well as software including word processing, spreadsheet and database programs. Driving and Vehicle Requirements Valid driver's license Reliable personal transportation Good driving record Minimum automobile insurance coverage of $100,000/$300,000 bodily injury liability NYAP is participating agency in the Great Minds Fellowship and Great Minds Workforce Commitment Incentive Programs. Apply today! www.nyap.org/employment Benefits listed are for eligible employees as outlined by our benefit policy. Qualifications An Equal Opportunity Employer, including disability/veterans.$20 hourly 14d agoFast Track Manager
Crew Carwash
Columbus, OH
Get on the CREW! Are you searching for the BEST JOB EVER? Ask anyone, Crew Carwash is famous for our people and how we treat each other! If you want to join a team with outstanding earning potential, amazing benefits and the best coworkers, apply today! Check us out! We are honored to be a Glassdoor's Best Place to Work Recipient for 2024, our 5th year in a row! Crew Carwash Honored as One of the Best Places to Work in 2024, a Glassdoor Employees' Choice Award Winner - Crew Carwash What Can We Offer You? (get ready because it is a lot!) Fun & healthy culture Flexible Schedules FREE carwashes, naturally Fantastic Tuition Reimbursement and/or Student Loan Pay Off Program Competitive compensation based on experience Incredible training Growth potential Employee recognition and appreciation events $45,000 - $60,000/year + Incentive pay Whether you're right out of school or looking for something more out of your career, the Fast Track Manager position at Crew Carwash will put you in a position to succeed immediately. You'll learn how to run a million-dollar business, maximize profits and motivate a team of professionals, while having fun along the way. Have experience already? We'll take your existing knowledge and your drive to succeed, and supplement it with training that will help you earn promotions! Expectations from the Fast Track Manager program: We look for energetic individuals who are goal and career-oriented. You'll be assigned to a car wash location in your area and the training begins. You'll learn valuable business skills from capable mentors who may once have been in your shoes. Nearly 50% of all our managers started out in this program. During your first year, you will participate in all areas of our business. As you progress, you will be tested and evaluated to determine your proficiency in these areas. Successful completion will result in promotion potential and pay increases. On average, you can expect to be promoted to an Assistant Manager within 12 months. At completion of your Assistant Manager certification, we'll evaluate openings in your market and determine placement. Your own initiative and capabilities, coupled with your ability to think on your feet will dictate how fast you advance. The position also includes a generous benefits package: Group health, dental and vision plan Education assistance (up to $3,500/year) - Good for undergraduate or graduate study Student Loan Payback Program (Up to $1,200/year) 401(k) with company match PTO - Paid time off plan + 6 paid holidays/year Very structured, formal training at all levels A uniquely fun and rewarding work environment. Education Requirements: Interested? We have a couple of ways to qualify. Have you completed your Associates Degree or finishing up your Bachelor's Degree? OR Have Management experience? We typically look for candidates in the Retail/Hospitality/Fast Food Industries with a High School Diploma OR Equivalent. Crew Carwash is an equal opportunity employer and always maintains a drug-free workplace. A Fast Track Manager position at Crew Carwash is more than just a job, it's a great opportunity for people of all ages and backgrounds. Your gender, how you pray, your skin color, your hometown, who you love, your disabilities and your age ARE ALL WELCOME here. At CREW Carwash, Crew is our FIRST name and we want you ON THE CREW! All we require is excellence and a dedication to customers and team members! EOE/DFWP/ADA Sounds too good to be true right? Well, you will never know if you don't apply! We simply can't wait to meet you and for you to find out what you're missing in a job. We are ready to share the Crew Culture with you! Apply today! #Location40$45k-60k yearly 60d+ agoResidential Facility Assistant Administrator - STAR
Community Counseling Solutions
Remote job
JOB TITLE: Residential Facility Assistant Administrator FLSA: 1.0 FTE, Exempt (Expectation to work 40 hours a week) SUPERVISOR: Facility Administrator PAY GRADE: B9 ($56,700 - $82,700 annually, depending on experience) **STAR is a BRAND NEW 24-hour sub-acute/Psychiatric Residential Treatment Facility (PRTF) offering services for up to thirteen individuals, ages 12 and below. Community Counseling Solutions provides a team-based Servant Leadership environment! Our mission is to provide dynamic, progressive, and diverse supports to improve the well-being of our communities and we're looking for motivated employees to help us continue our vision! Location Information: Boardman is located in Eastern Oregon with year-round recreation based near the Blue Mountains. Boardman offers a unique blend of small-town charm and big opportunities. With its stunning views of the Columbia River, abundant outdoor recreation, and a growing economy driven by agriculture, energy, and technology, Boardman is a place where work-life balance truly thrives. Whether you're drawn to the peaceful pace of rural living or excited by the chance to be part of a dynamic and supportive community, Boardman provides the perfect setting to grow your career while enjoying the natural beauty and warmth of a close-knit town. Apply Directly at ********************************** CCS has a benefit package including, but not limited to: Health, dental and vision insurance 6% initial 401K match Potential for tuition reimbursement Paid vacation tiers ranging from accrual of 1 day to 4 days per month (Annual rollover cap of 220 hours, additional hours can be paid out at 50% at the end of the fiscal year) 9 Paid holidays, Community service day Floating holiday & 2 mental health days provided after 1 year introduction Workplace Flexibility schedule options available (work from home hours vary by position & schedule) Exempt employees receive additional admin leave & work from home hours Relocation Benefit of up to $4,000 if moving over 100 miles, $ depending on distance. This is available to be included w/ job offer Student loan forgiveness (NHSC & Public Service) Paid licensure supervision. Employee Assistance, Wellness Benefits, Dependent Care & Long-Term Disability Insurance DESCRIPTION This position provides assistance to the Facility Administrator for daily managerial oversight of the operations of a Residential Treatment Facility. The facility provides a secure setting to assist with the stabilizing and/or recovery of youth who have a severe and persistent mental illness. This position is split, half time as assistant administrator and half time working as a mental health specialist/QMHA. Provides oversight of the daily operations of the children's sub-acute/Psychiatric Residential Treatment Facility (PRTF) for up to thirteen individuals, ages 12 and below. The Administrator ensures that high quality and safe treatment is provided and oversees the quality of training and supervision of the Assistant Administrator, Clinicians, Residential Associates, and other employees who provide the 24-hour sub-acute/PRTF services to the residents. SUPERVISION Supervision Received This position is supervised by the Facility Administrator of Specialized Treatment and Resiliency Center, STAR. The Facility Administrator will provide both administrative supervision and clinical supervision. Supervision Exercised This position directly supervises all assigned staff at the facility. RESPONSIBILITIES Assist the administrator in meeting and maintaining all standards and procedures for the provision of care, clinical and rehabilitation services for youth using an array of milieu based and clinical methods to stabilize and treat adverse behaviors in the least restrictive manner possible. Including but not limited to: Monitor the daily activities of the secure residential treatment facility. Supervise, train and evaluate staff, provide on-going training and evaluate staff performance. Responsible for scheduling staff to ensure adequate client supervision and support. Review and verify timesheets. Is accessible by telephone or pager for emergency purposes and provides responsible support, documentation and follow-up in a timely manner if needed. Develops and participates in an on call schedule for such purposes. Is knowledgeable about personnel policies, AFC, OAR and applicable rules and standards of other pertinent regulatory agencies, such as OSHA. Maintains up-to-date personnel, client and program records including the accounting of client and facility funds, training and activity records, medical and health supports. Assures that house supplies (program & client) are purchased in a timely manner, maintained in adequate supply, and stored in a safe and sanitary manner Assure that evacuation drills are conducted according to AR requirements. Maintains professional confidentiality of personnel, clients and the program(s). Coordinates and participates in the development of each resident's Individualized Support Plan. Follow the grievance process for all complaints submitted and work diligently to resolve the complaints. Ensure that the agency is meeting or exceeding all requirements for the relevant OAR's. Work with contracted prescribers to put together scheduled and ensure that the service delivery is well coordinated for prescribers and the customers they see. Consult with prescribers to coordinate medical treatment. Ensure that all paperwork is completed by all staff and is timely and professional and provide supervision when that goal is not being met. Report all cases of abuse and neglect to correct agency. Provide utilization management for adults needing higher levels of care. Schedule and participate in meetings with other agencies to ensure continuity of service delivery and ensure that CCS is highly regarded by community partners. Participate in all internal administrative meetings. Hold regular staff meetings. Communicate with members of the public to coordinate work programs, inform the public about our services, and speak with groups about our services and/or specific areas of mental health services. Transport residents as needed. Receive and promote all training as needed. Develop, implement and follow policies and procedures relevant to the operation of the facility that meet state requirements as well as any other requirements of other licensing, certifying or insuring organizations. Other duties as assigned. Requirements EDUCATION AND/OR EXPERIENCE Individual must have two years of training, coursework or experience in psychology, counseling, or other human services related field Individual must have a high school diploma or equivalent In addition, it is preferred that this individual will have 3 years experience working in a residential setting that provides services to individuals with a mental illness. OTHER SKILLS AND ABILITIES Establish and maintain an accessible and up-to-date filing system of client, personnel and program information. Read and research related technical materials and to write clear plans and proposals. Establish effective working relationships with community resource agencies, co-workers and the general public. Act independently and work effectively with minimal supervision. Problem solves complex issues by developing alternatives and solutions. Organize and establish priorities. Negotiate conflicts and resolve problems. Interact and relate to clients, staff, administrators and others with professionalism, respect and dignity. Work with clients experiencing crisis situations. The position requires the handling of highly confidential information. Must adhere to rules and laws pertaining to client confidentiality. Must posses, or have the ability to possess functional knowledge of business English and medical terminology. Must have good spelling and basic mathematical skills. Must have the ability to learn assigned tasks readily and to adhere to general office procedures. Good organizational and time management skills are essential Must possess the ability to represent the interest of the customer and the agency in a favorable light in the community Must have the ability to work well with teams and other groups of individuals. Must have in depth knowledge of standard office equipment. Must be able to communicate effectively in both written and oral formats. Must have the ability to present and exchange information internally across teams and co-workers, and externally with customers and the public. PHYSICAL DEMANDS While performing the essential duties of this job, the employee is regularly required to use office automation including computer and phone systems that require find manipulation, grasping, typing and reaching. The employee is also regularly required to sit; talk and hear; use hands and fingers and handle or feel. The employee is occasionally required to stand; walk; reach with hands and arms; stoop; kneel and/or squat when adjusting equipment or retrieving supplies. The employee may occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, peripheral vision, distance vision and the ability to adjust focus. Residential Facility Assistant Admin Page 3 of 5 Employee may be required to work weekend shifts. Reasonable accommodations may be made to enable persons with disabilities to perform the essential functions of this position. Must be willing to work a flexible work schedule depending on community and resident needs. WORK ENVIRONMENT Work is performed in an inpatient services environment as well as within the community. The noise level is usually moderate, but periodically staff may be exposed to loud noise such as raised voice levels and alarms. The noise level in the office environment is usually moderate, but occasionally one may be exposed to loud noises. Occasional out of area travel and overnight stays will be required for attendance at meetings and/trainings. However, the employee may be required to work in the community. Handicap access may not be available at all places where this position must go. There are some situations where this position may be required to respond to environments where a client is in crisis. The environments in these situations are difficult to predict and may be in uneven terrain. This position exposes the employee to the everyday risks or discomforts which require normal safety precautions typical of such places as an office or home environment. PERSONAL AUTO INSURANCE Must hold a valid driver's license as well as personal auto insurance for privately owned Vehicles utilized for CCS business such as client service purposes, travel between business offices and the community, to attend required meetings and trainings. Must show proof of $300,000 or more liability coverage for bodily injury and $100,000 or more in property damage and maintain said level of coverage for the duration of employment at CCS. The employee's insurance is primary with CCS insurance being secondary. CCS reserves the right to deny any employee the use of a vehicle owned by CCS. CRIMINAL BACKGROUND CHECKS Must pass all criminal history check requirements as required by ORS 181.536-181.537 and in accordance with OAR 410-007-0200 through 410-007-0380. In addition to a pre-employment background check, each employee, volunteer and contractor shall be checked on a monthly basis against the OIG and GSA exclusion lists, as well as other federal and state agency lists. If it is discovered that an employee, volunteer or contractor is excluded or sanctioned it will be the cause for immediate termination of employment, volunteering, or the termination of the contract. Community Counseling Solutions IS AN EQUAL OPPORTUNITY EMPLOYER MEMBER OF NATIONAL HEALTH SERVICES CORPORATION Salary Description $56,700-$82,700 annually, depending on experience$56.7k-82.7k yearly 60d+ agoDVM Veterinary Partner & Hospital Equity Owner
Alliance Animal Health
Columbus, OH
At PriorityPet, our goal is to make an impact on the health and wellness of pets in the community. In fact, our Core Values are (quite literally) written with PETS in mind: Passion, Engagement, Trust and Service. We pride ourselves on maintaining a culture of open communication and collaboration to deliver innovative solutions in today's ever-changing veterinary environment. Together, we want to partner with veterinarians to help build a network of Urgent Care practices across the country - tell us where you want to build your practice, and we will provide you with the full support to make it happen for $0 out-of-pocket. This is your chance to become a practice owner without any of the headache! Job Description We are seeking talented and entrepreneurial Veterinarians to partner with us and become Medical Directors in a practice that we will build together. We're offering immediate ownership/equity opportunities with no out-of-pocket cost! We will provide you with a brand-new building and the state-of-the-art equipment needed to allow you to deliver world-class medicine. Location is completely flexible - let us know where you want to build! This is a prime opportunity to take the next step in your career; become a practice owner and as leader in your hospital, build the culture that you have always envisioned. Most importantly, we emphasize and provide medical autonomy to all our practices since you are the experts in medicine. Our role is to provide the business support and solutions to help you, and your practice, succeed. To learn more about us, please visit our website at ********************************* We offer our Veterinarians: * Competitive compensation with generous performance bonuses * Ownership/Equity opportunities with no out-of-pocket cost * Comprehensive Benefits (100% employer paid medical premiums, liability coverage, paid licensing/fees including DEA, CE allowance, employee assistance program & VIN membership. Optional enrollment in Dental, Vision, Life, 401K w/ company match, pet care discounts and more!) * Student Loan and Relocation Assistance * PTO, parental leave, and company holiday package * Work-life balance, Flexible Scheduling and no overnights: We are family friendly, and your mental health is important to us. We appreciate the importance of maintaining a healthy life outside of our work family * DVM Mentor Network Qualifications * Doctorate in Veterinary Medicine (or equivalent) from an accredited university, and an active veterinary state license * 3+ Years of Veterinarian Experience * Current DEA License/USDA Accreditation or obtained upon hire * Compassionate leader with the experience and willingness to manage a team and promote a positive clinic culture as it aligns with Alliance Animal Health's core values * Effective communicator with a drive to provide the highest quality medicine and mentor other veterinarians to do so as well Additional Information WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER. Company Policy & Federal & State Laws Forbid Discrimination Because of Age, Color, Race, Religion, Sex, Disability, Sexual Orientation or National Origin$93k-127k yearly est. 15d agoClinical Support Representatives
Bluecross Blueshield of Vermont
Remote job
Blue Cross is hiring Clinical Support Representatives to work alongside our clinical review team as part our Utilization Management department. Job responsibilities include verifying member benefits, provider networks, and prior approval requirements for authorization of services all in a call center type environment. Work hours are Monday-Friday 8:00-4:30. Experience working in the medical field as an office assistant, medical coder, or Licensed Nursing Assistant is preferred and familiarity with medical terminology is helpful. Location: If hired, there will be a six week in-person training program at our Berlin, Vermont office. Representatives will continue working on-site five days per week until proficiency has been demonstrated in performing the role independently. After this time, employees within a 50-mile radius will be expected to come to the office on Wednesdays with flexibility to work remotely the rest of the week. Starting pay at $20.00 per hour. Six-week paid training. Target start date is Wednesday, February 18. Robust benefits package including: Health insurance (including vision) Dental coverage (free to employees) Wellness Program with a $500 year-end incentive 401(k) with employer match Life Insurance Disability Insurance Combined time off (CTO) - 20 days per year + 10 paid holidays Tuition reimbursement Student Loan Repayment Dependent Caregiver Benefits And more! Diversity, Equity, and Inclusion: Blue Cross VT is committed to creating an inclusive environment where employees respect, appreciate, and value individual differences, both among ourselves and in our communities. We welcome applicants from all backgrounds and experiences to join us in our commitment to the health of Vermonters, outstanding member experiences, and responsible cost management for all the people whose lives we touch. Learn more about our DE&I commitment at **************************************************************** **Complete job description attached to ADP posting$20 hourly 21d agoCYBERSECURITY CLOUD SUBJECT MATTER EXPERT (SME) (ECWM)
Horizon Industries
Remote job
Education: Bachelor's degree in Cybersecurity, Information Technology, Computer Science, or related technical field Security Clearance: Must possess a Secret Clearance or IT-II Non-Critical Sensitive security clearance _______________________________________________________________ Who We Are Horizon Industries Limited (Horizon) is a dynamic IT and Management Consulting firm based in the Washington, DC area. Founded in 1996, Horizon Industries Limited (Horizon) has evolved into a company of highly qualified professionals that provides full-cycle IT Consultant and Management support in both the private and public sectors. Horizon's culture is based on our core values, and we PRIDE ourselves on a diverse, employee, and family-centric approach. Key Responsibilities This role serves as the primary cloud security architect responsible for ensuring that cloud-hosted IT systems, particularly the Electronic Contract Writing Module (ECWM) and related DoD contracting systems, are architected, designed, and implemented with robust security controls that meet or exceed Department of Defense requirements. The specialist provides comprehensive security oversight throughout the system lifecycle, from initial design through deployment and ongoing operations, with particular emphasis on cloud environments including Oracle Cloud Infrastructure (OCI), Amazon Web Services (AWS), and Microsoft Azure. The position requires deep expertise in DoD cybersecurity frameworks, FedRAMP compliance, Risk Management Framework (RMF), and the unique security challenges inherent in cloud-based Government systems handling sensitive contracting and procurement data. Required Qualifications Cloud ATO Experience: Two (2) years of hands-on experience achieving Authorization to Operate (ATO) in cloud environments (OCI, AWS, Azure, or equivalent platforms) with demonstrated success in navigating complex compliance requirements DoD Systems ATO Experience: Five (5) years of experience achieving ATOs for compartmented DoD IT systems with deep understanding of DoD-specific security requirements, assessment processes, and stakeholder coordination Cloud Certification: Current cloud security certification from major cloud providers (Oracle Cloud Infrastructure, AWS, Azure, or equivalent) demonstrating technical proficiency and up-todate knowledge of cloud security capabilities. DoD Approved 8140/8570 Baseline Certification: FedRAMP Expertise: Extensive knowledge of FedRAMP assessment methodology including practical experience with FedRAMP security control requirements, assessment procedures, and authorization processes OCI Experience: Demonstrated experience working with Oracle Cloud Infrastructure (OCI) including security architecture, implementation, and compliance activities Enterprise DoD IT Experience: Proven experience working with enterprise DoD IT systems, understanding of DoD architecture standards, and familiarity with DoD cybersecurity requirements and processes Preferred Qualifications Advanced cloud security certifications (CCSP, CISSP, SABSA, or equivalent) CISSP, CISM, or other advanced cybersecurity certifications Experience with DoD Enterprise DevSecOps Reference Design Knowledge of containerization security (Docker, Kubernetes) and microservices security architecture Experience with Government cloud initiatives (mil Cloud, AWS GovCloud, Azure Government) Familiarity with AI/ML security considerations in cloud environments Project management certification (PMP, PRINCE2) or equivalent Experience with Agile development methodologies and security integration Advanced degree in cybersecurity or related field Additional Competencies: Strong analytical and problem-solving skills with ability to assess complex security challenges and develop innovative solutions Detail-oriented approach with commitment to thoroughness and accuracy in security assessments and documentation Ability to work effectively under pressure and tight deadlines while maintaining high standards of quality Adaptability to rapidly evolving cloud technologies and security threats Leadership capabilities with experience mentoring junior staff and leading security initiatives Commitment to continuous learning and staying current with emerging security technologies and threats Customer service orientation with focus on supporting mission objectives while maintaining security standards This role is critical for ensuring that cloud-hosted DoD systems maintain the highest levels of security while enabling mission effectiveness and supporting the Department's cloud-first strategy in a compliant and risk-managed manner. Why you will love working with us/ Perks A comprehensive benefits package including healthcare (medical, dental, vision and disability) a 401k program where you are 100% vested from day one with an employer match after 90 days. an Educational Assistance program. a Student Loan Repayment Program Gym Reimbursement Program. Paid Time off Dynamics, passionate, multi-disciplinary team of creative minds to work with and many more. Horizon is an Equal Employment Opportunity employer, and it is our policy to consider all applicants for employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. EOE/Vet/Disabled$92k-137k yearly est. Auto-Apply 8d agoArea Manager
Garney
Columbus, OH
GARNEY CONSTRUCTION An Area Manager position at Garney Construction in Columbus, OH. This role is responsible for overseeing the operations, safety, personnel, and business development within a designated geographic area or work type. This individual leads all facets of project execution and acquisition in alignment with company values and strategic objectives. A successful Area Manager brings strong leadership, operational, and financial skills and serves as a key driver of safety culture, client relationships, and workforce development. This position is typically a progression from a Senior Project Manager or Senior Superintendent. WHAT YOU WILL BE DOING * Establish and maintain a strong safety culture within the area * Oversee implementation of safety programs and procedures on all projects * Conduct and participate in area-wide safety audits and training events * Proactively identify and mitigate high-risk activities during all project phases * Cultivate and maintain client relationships within the area * Represent the company at public speaking events, industry conferences, and meetings * Lead efforts to manage contractual risks and negotiate project-specific terms * Develop and execute a strategic growth and work execution plan for the area * Oversee project acquisition, bid reviews, and procurement strategies * Deliver accurate monthly WIP and financial forecasting * Approve subcontracts and purchase orders as applicable * Collaborate on long-term resource and equipment planning * Analyze labor, equipment, and production metrics to optimize performance * Ensure technical execution aligns with safety, budget, and schedule goals * Plan for long-term leadership continuity through succession efforts and team development WHAT WE ARE LOOKING FOR * Minimum 8 years of experience in the water and wastewater construction industry * Demonstrated ability to manage large, multi-team projects or multiple concurrent projects with direct reports * Proven experience building and leading high-performing teams * Strong technical knowledge of construction operations within the assigned area * Ability to travel to job sites as necessary to support execution and compliance with company goals * Excellent communication and conflict resolution skills * Proficiency in project financials, estimating tools, and production analysis * Strong leadership and team management skills. * Demonstrated problem-solving and decision-making capabilities. * Excellent communication, interpersonal, and organizational abilities. * Flexibility and adaptability * Conflict resolution LET'S TALK THE PERKS! * Employee Stock Ownership Plan (ESOP) * 401K Retirement plan * Health, dental, vision and life insurance * Flexible Spending Account (FSA) / Health Savings Account (HSA) * Long-term disability * Holidays and PTO * Bonus program CONTACT US If you are interested in this Area Manager position in Columbus, OH, then please APPLY NOW. For other opportunities available at Garney Construction go to careers.garney.com. If you have questions about the position or would like more information, please contact Jody Roberts by email at *********************** Garney Construction and its subsidiaries are committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer and it is our policy to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. Garney Construction is a background screening, drug-free workplace. Agency Disclaimer: All vendors must have a signed Garney Construction Agreement, authorized by the Executive Team, to receive payment for any placement. Verbal or written commitments made by anyone other than a member of the Executive Team will not be considered binding. Any unsolicited resumes sent to Garney Construction or submitted to employees outside of the Recruiting Team will be deemed the property of Garney Construction. In such cases, Garney Construction will not be obligated to pay any placement fees. THE BENEFITS OF WORKING AT GARNEY Free medical, prescription, dental, and vision plans ($0 premiums) Virtual doctor visits with no co-pay Shares of company stock at no cost starting your first day 401(k) plan with a 3.5% match Student loan resources Weekly paychecks Paid time off 8 paid holidays Health Savings Account (HSA) with a lump sum and matching contributions Free life insurance & disability policy Free access to healthcare coordinators Counseling sessions with mental health professionals at no cost Access to consultations with legal/financial professionals at no cost Free programs assisting with weight loss, maternity health, prescriptions for chronic conditions, and more 50% employee discount in the Garney apparel store BUILDING SUSTAINABLE FUTURES WITH THE WORLD'S MOST PRECIOUS RESOURCES-WATER AND PEOPLE. EEO - it's the law poster Right to work This organization participates in E-verify Nearest Major Market: Columbus$52k-73k yearly est. Easy Apply 20d agoMentor Guide for High School Youth Program
The Dream Program
Remote job
Interested in making an impact in the lives of high school and elementary aged youth? Join DREAM's Guided Mentoring program and become an influential figure in the lives of youth. As a Mentor Guide in this two-tiered, cross-age Mentor-in-Training program you help provide high school students with the tools, resources, and confidence to provide mentorship to elementary school-aged youth. The Experience of Service as a Mentor Guide: In collaboration with the Guided Mentoring team, you will focus on engaging and supporting around 5-10 high school mentors in the curriculum and practices of the Guided Mentoring program. You will help plan and facilitate lessons and activities which are fun, play-based, and help youth dream big. These activities will be delivered through weekly school day classroom programming and/or afterschool programming, as well as occasional out of school time adventure experiences. Our objectives include helping to prepare high school youth to have effective, impactful mentorship relationships with elementary age youth, and provide opportunities for them to strengthen and expand their sense of place, identity, and meaning and purpose. Various options for hours of service are available, you can find specific details under the Compensation and AmeriCorps Benefits section of this job description. Flexibility exists in the breadth and depth of the Mentor Guide's role and responsibilities which will be determined in partnership with the regional manager and school personnel partners. When applicable, you will also assist with planning and activities for Summer, weekends, and other times that are carried out during our “out of school hours” that are created to maintain relationships and expand horizons. Primary Objectives of Service as a Mentor Guide: You will create powerful, developmentally appropriate mentoring relationships with high school mentor groups and individual high school mentors. You will attend weekly programming sessions with mentors and mentees. Secondary Objectives: You will foster a bonded, positive, and supportive community of high school aged mentors and elementary aged mentees. You will ensure thoughtful and thorough curriculum lessons and activities, based on DREAM's Guided Mentoring curriculum, incorporation of the Search Institute's Developmental Relationships Framework, and Mentor's Elements of Effective Practice and formal reflection assessments. These will help each high school mentor to be prepared, trained and ready to provide a safe and culturally appropriate experience to elementary school aged mentees. You will ensure, primarily through curriculum lessons, activities, and reflections, that high school mentors have a strong understanding of the four curricular themes: mentoring, identity, sense of place, and meaning & purpose. You will facilitate development of high school mentors' organizational and time management skills. You will communicate with mentors weekly. You will help ensure that thorough communications and dialogue with DREAM youth and their families support them in having agency and influence over their DREAM experience. Additional Objectives: Contribute to building connections and relationships with parents and community partners. Required Qualifications: Commitment to the entire service term. Commitment to the mission of AmeriCorps and DREAM. Desire to enhance existing skills and develop new skills necessary for service. Commitment to serve as a role model for youth. A passion for supporting the ongoing work of creating an inclusive and welcoming environment for all youth. A dedicated personal, off site, non DREAM supported space for work, with: An internet connection capable of easily handling Google Workspace apps and specifically, a Google Meet. Access to resources necessary to support your remote work/service experience (electrical power outlet to keep devices charged, reliable wifi connection that can connect with our cloud-based softwares). Ability to regularly meet in person with your team or your service assignment in their assigned location (including responsibility for transportation to and from). Access to a reliable phone. To be an AmeriCorps member you MUST be 17 years or older and be a US Citizen, US National, or Lawful Permanent Resident. Preferred Qualifications: Valid driver's license and insurance High School Diploma, Post Secondary Education Certification or Training and/or College Coursework 18+ years old with a clean driving record Youth one-on-one and group facilitation experience Interest and investment in youth development Ability to work independently and as a member of a team Commitment to holding unconditional positive regard for DREAM you Willingness to obtain certification and transport students in DREAM's 15 passenger van. This requires being 19 years old and having had your license for at least 2 years. If possible, we would like individuals to be able to serve two years in the program (not required). Compensation and AmeriCorps Benefits: A living stipend is provided to you in biweekly payments. The stipend amount is dependent upon your weekly hours commitment. Hours options: PT: 7-14, 15-20, 21-30 hours weekly 7-14: $250 biweekly stipend 15-20: $425 biweekly stipend 21-30: $637.50 biweekly stipend Full time: 31-40 hours weekly, $850 biweekly stipend This position operates through the 2025-2026 academic year; approximately mid-August through mid-June This position serves one or more of DREAM's Guided Mentoring for High School Youth program sites. AmeriCorps members are also eligible for (based on total annual income): Supplemental Nutrition Assistance Program (SNAP) (food stamps) Child care assistance Medicaid Student loan deferment (forbearance) Other publicly-funded benefits, such as heating and utility assistance. Upon the completion of the service term, AmeriCorps members are eligible to receive the Segal Education Award, which can be used to pay education expenses or repay qualified student loans. As an AmeriCorps member at DREAM, you will have the additional support of a DREAM AmeriCorps Director to help you navigate your service term and apply for publicly funded programs. If you engage in work-related travel outside of a commute, DREAM will provide reimbursement for mileage. Work environment: This position operates in multiple spaces. The spaces included are primarily an indoor/outdoor environment with active children, within the school communities we serve, in public/field trip spaces in the local area, and occasionally in a workplace environment for planning and meetings. You may also be visiting our rustic Camp DREAM. The role also may at times utilize equipment characteristic of an outdoor and indoor youth day camp (pop-up shade canopies/tents, hand tools, activity supplies, food preparation equipment, storage spaces and sports equipment/toys). This role routinely uses computers, as well as phones and printers for communications and activity planning. During the summer, conditions will be warm and activities will often be held outdoors. Physical demands: The physical demands described here are representative of those that must be met by an employee/member to successfully perform the essential functions of this job: This position requires comfort working in outdoor environments, regardless of the weather. This position is very active and frequently requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing. While performing the duties of this job, the employee/member is regularly required to communicate with individuals who talk and hear. The employee/member may occasionally lift and/or move items over 50 pounds. While performing the duties of this job, the employee/member is regularly required to observe and comprehend using vision abilities that include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. Travel: Travel includes local travel during the work hours described. Out-of-the-area and overnight travel may be occasionally expected. AAP/EEO Statement: The DREAM Program is an equal opportunity employer and an incorporated 501(c)3 charitable organization. The DREAM Program prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. At will employment: The DREAM Program is an at will employer. AmeriCorps membership with The DREAM Program is voluntary and is subject to termination by you or The DREAM Program at will, with or without cause, and with or without notice, at any time. The policy of employment-at-will may not be modified by any officer or employee.$26k-30k yearly est. 60d+ agoClient Experience Specialist
Atticus
Remote job
At any given time, 16 million Americans are experiencing a crisis that requires urgent help from our legal system or government. The right assistance could transform their lives. But today, most never get it. Atticus makes it easy for any sick or injured person in crisis to get the life-changing aid they deserve. In the last six years, we've become the leading platform connecting people with disabilities to government benefits. We also help victims of accidents, misconduct, and violence get compensation from insurance. So far, we've helped hundreds of thousands of people access over $10B in life-changing aid -and earned over 17,000+ five-star reviews. And we're just getting started. We've raised more than $100 million from top VC firms like Fika, Forerunner, GV (Google Ventures), and True Ventures, with ambitions to create a category defining business assisting needy Americans. (We closed our Series C round in April 2025, so we're well-funded for the foreseeable future.) In 2025, our team grew from 151 to 210, and we will grow again in 2026. The Job Each day, hundreds of people seek our help getting disability benefits or insurance compensation. They're intimidated by the process, unsure where to turn, and desperate for good advice. As part of our Client Experience team, your job is to get them on the right path. You'll spend each day communicating on the phone with clients to understand their situation, figure out whether we can help them, and advise them on the next steps. You'll become an expert on a complex and interesting field, learn to rapidly navigate our internal tech platforms and tools (Salesforce, Front, etc.), and help hundreds of ordinary people (each with a unique story) every week. You'll be measured by and compensated for the impact you have on our clients. This job is different from traditional customer service or sales: Our service is totally free, and clients are desperate for our help - so you'll rarely talk to an angry customer. The conversations are deeply rewarding, and clients are profoundly grateful. You will have to navigate conversations on deeply personal and sad topics, gently but quickly offer guidance, and handle many different interactions over the course of a day. Please note: You don't need any prior legal knowledge or experience to excel in this job. Qualifications Required: You have at least three years of professional work experience, and have succeeded in jobs that involve talking to customers all day (CX, sales, support, hospitality, etc.). You care about people and can interact with folks from all walks of life; you're able to simultaneously be supportive to a person in crisis and quickly drive a conversation. You're a quick learner and a competent writer, able to master complex new topics and platforms when given instruction and support. Preferred: You've had a metrics-driven role and you exceeded the goals set for you and outperformed your peers. You've previously worked at high volume, high-performing service/sales/support team from a company known for great customer service. We are strongly committed to building a diverse team. If you're from a background that's underrepresented in tech, we'd love to meet you. Salary and Benefits This is a rare opportunity to join a startup that has strong traction (substantial funding, well-respected backers, tremendous growth, and many happy customers) but is still small enough that you can have a huge impact and play a role in shaping our culture. We're a certified B Corporation tackling a critical social problem. Our mission to help people in need drives everything we do, and your work here will touch many lives. We offer competitive pay - including equity, bonus, and generous benefits: Medical and dental insurance with 100% of employee premiums covered 15 vacation days & ~20 paid holidays each year (including two weeks at end-of-year) Free membership to OneMedical $600/year reimbursable stipend for internet service $1,000 reimbursable stipend for education and training outside of work Up to $1,200/year student loan repayment assistance 401(k) and optional HSA/FSA Humble, thoughtful, smart, fun colleagues We anticipate the base salary band for this role will be between $60,000 and $75,000 in addition to equity, benefits, and an uncapped monthly bonus structure. Under the current bonus compensation plan, top performers are earning over $100,000 in total compensation. The salary at offer will be determined by a number of factors such as candidate's experience, knowledge, skills, and abilities, as well as internal equity among our team. Location This job is fully remote and we're committed to empowering everyone with flexibility. We care a lot about building a great culture and we think some interactions need to happen in person, so we put a lot of thought into retreats, offsites, and other ways to gather.$60k-75k yearly Auto-Apply 60d+ agoManager, Product Management (Alternative Distribution) - Small Commercial
Travelers Insurance Company
Columbus, OH
**Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. **Job Category** Product **Compensation Overview** The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. **Salary Range** $101,300.00 - $167,000.00 **Target Openings** 1 **What Is the Opportunity?** Within the Product team at Travelers, you will have the opportunity to regularly engage in unique and intellectually stimulating business problems. As a Manager, Product Management, you will manage the growth and profitability for a state(s), product, or line of business. You will analyze complex business problems and propose fact-based solutions with consideration of internal and external trends to achieve business objectives. By collaborating and influencing key stakeholders across the organization you will also ensure strategic direction and alignment for successful execution. You will coach and lead cross functional team(s) on growth strategies, products, and objectives. **What Will You Do?** + Lead and guide the data analysis of business results including product refreshes, performance expectations and identifying root cause. + Develop and influence recommendations to drive desired growth & profitability impacts that demonstrate a holistic view of short- and long-term strategy with consideration for local regulatory nuances and broader marketplace dynamics. + Present, inform and influence recommendations to key leadership stakeholders including proposed product/pricing changes or new product builds. + Act as a senior resource in key strategic initiatives to support the goals and objectives of the broader organization. + Manage, coach, and/or guide analysts. + Perform other duties as assigned. **What Will Our Ideal Candidate Have?** + Bachelor's degree in Business Management/Administration, Mathematics, Finance, Actuarial Science, Economics, or other analytics related field. + Five years' experience working in a mathematical, analytical, or data related role preferably in the financial services industry. + Experience developing techniques and procedures used to forecast insurance financials. + Has deep understanding of Travelers' business strategy and plan objectives to align with enterprise goals. + Excellent communication skills with the ability to interact and influence management. + Excellent analytical skills with the ability to evaluate and understand current data and systems, find deficiencies/opportunities, recommend changes, and translate into business impacts. + Demonstrated knowledge of pricing and actuarial techniques and understanding of actuarial concepts such as loss development and trending. + Understand the workflow and terminology of insurance products and processes and their impact on profit and loss. **What is a Must Have?** + Bachelor's Degree or equivalent combination of education and experience. + Three years of experience in data analytics or similar work experience. **What Is in It for You?** + **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. + **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. + **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. + **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. + **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. **Employment Practices** Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit ******************************************************** .$101.3k-167k yearly 44d agoCall Center Representative | Communication Assistant
Communication Service for The Deaf
Remote job
Fully Remote, TX Opportunity to Work-from-Home Full-Time & Part-Time $14.00 per hour 18 years or older Have you ever felt like being a part of something great? Do you have a passion for community and social impact? If you answered yes to either of these questions, CSD Call Centers may have a job for you. CSD is the largest NPO dedicated to cultivating opportunities for Deaf success. For over forty years, we have offered a wide range of programs and services designed to educate Deaf people and the public, facilitate communication through technological solutions, and support businesses with resources to hire Deaf employees. CSD is looking for self-motivated individuals with a passion for driving communication access to fill our Call Center Representative ( Communication Assistant ) positions in our Telephone Relay Service (TRS) Call Centers. The deaf and hard of hearing community rely on TRS to communicate over the phone with friends and family. At CSD Call Centers, our Customer Service Representatives ( Communication Assistants ) facilitate phone calls between deaf or hard of hearing individuals and hearing individuals. See what others have to say about CSD Contact Centers: Telephone Relay Service click here Upcoming Training Classes Start - Monday, February 16th and Monday, March 9th. Benefits: Opportunity to work from home **Must meet qualifications to work from home Starting wage of $14 per hour Hiring for full and part-time positions Eligible for salary increases twice a year Paid time off (for all employees) Remote Work Stipend Employee Assistance Program (available immediately, no employee cost) Employee rewards for good attendance and performance Student loan forgiveness eligibility (due to non-profit status) Downtime is YOUR time No sales, no quotas, no tech support, no customer conflict de-escalation Requirements Call Center Representative | CSD Communication Assistant A Communication Assistant relays telephone calls between deaf, hard of hearing, and speech-impaired consumers (TTY users) and hearing consumers through the telephone network. Knowledge, Skills, and Abilities: To perform the essential functions of this position successfully, an individual should demonstrate the following competencies : Excellent communication skills Ability to speak clearly and pronounce and enunciate complex words and sentence structure; ability to effectively verbally communicate using voice inflection, adjust tone and volume Ability to read text aloud from a computer and listen to spoken word and transcribe to text on a computer Excellent grammar and spelling Ability to learn and understand complex computer communication software, shortcuts and command functions Ability to work in a fast-paced environment Ability to adapt to schedules influenced by call volume fluctuations Qualifications A minimum of a High School Diploma or equivalent 18 years of age or older Ability to type at 60 words per minute with minimal errors (to graduate training) 45 words per minute with 90% accuracy to qualify for training Excellent customer service experience and a relaxed/calm demeanor Ability to work various schedules including weekdays, weekends, evenings, and holidays Must be able to pass skill assessments administered by a local recruiter Work From Home Requirements: Private and quiet office space with a closed door Hard-wired internet connection via ethernet cable (cable provided by CSD) High-speed internet connection (3.0 MG download; 1.2 MG upload) Residency Requirement: Candidates for this role must live and work in Texas. Our training is conducted online. Training classes run on a Monday - Friday schedule for the span of 3 weeks from 9:00 AM - 3:00 PM. Attendance to all hours of the training class is required - NO exceptions. Applicants who may need a reasonable accommodation due to an existing medical condition during the interview/hiring process should make their request with their recruiter by emailing ******************. Current employees of CSD who may need a reasonable accommodation should make their request to the Talent & Culture or HR Team. Communication Service for the Deaf, Inc. is an Equal Opportunity-Affirmative Action Employer and drug and tobacco-free workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, disability status, age, genetic information, protected veteran status, or any other characteristic protected by law. Salary Description $14/hour$14 hourly 15d agoCentralized Scheduler - Remote
Quorum Health
Remote job
Centralized Scheduler Employment Type: Full Time Reports To: Centralized Scheduling Manager Department: Revenue Cycle Management, Golden Sun Centralized Schedulers perform scheduling functions for ancillary departments across the organization as current policies and procedures dictate. The centralized scheduler applies special instructions and procedural information to schedule such procedures correctly and timely while providing exceptional customer service. Key Responsibilities: * Responsible for accurately scheduling procedures consistent with physician orders, maintaining an accuracy rate of 98%. * Responsible to provide patients with appropriate exam preparations. * Works with hospital departments to advise of any schedule changes. * Responsible to accurately assign the correct insurance at the time of scheduling, maintaining an accuracy rate of 98%. * Maintains the productivity standards set forth by the department. * Responsible tot maintain a call abandonment rate of less than 4%. * Recognizes and consistently exhibits exceptional customer service as a critical factor in all duties performed. * Possesses the ability to work within a remote call center environment free from distractions and background noise. Required Skills & Qualifications: * Proficient in typing. * General knowledge of medical terminology. * Ability to communicate effectively and professionally in English, both verbally and in writing. Bilingual a plus. * Critical thinking and problem-solving skills. * High school graduate or equivalent. * One year of previous scheduling experience in the medical field is preferred. Benefits: * Competitive salary and benefits package. * Opportunities for professional development and advancement. * Supportive work environment with a collaborative team. * Comprehensive healthcare coverage. * Retirement savings plan. * Paid time off and flexible scheduling options. * Student loan repayment program.$22k-28k yearly est. 2d agoManager, Denial Prevention - Remote - Nationwide
Vituity
Remote job
Remote, Nationwide - Seeking Manager, Denial Prevention Everybody Has A Role To Play In Transforming Healthcare At Vituity you are part of a larger team that is driven by our purpose to improve lives. We are dedicated to transforming healthcare through our culture by working together to tackle healthcare's most pressing challenges from the inside. Join the Vituity Team. At Vituity we've cultivated an environment where passion thrives, and success comes through shared purpose. We were founded in a culture that values team accomplishments more than individual achievements, an approach we call "culture of brilliance." Together, we leverage our strengths and experiences to make a positive impact in our local communities. We foster this through shared goals and helping our colleagues succeed, and we also understand the importance of recognition, taking the time to show appreciation and gratitude for a job well done. Vituity Locations: Vituity has opportunities at 475 sites across the country, serving 9 million patients a year. With Vituity, if you ever need to move, you can take your job with you. The Opportunity * Monitor and report on daily workflow related to operational performance. * Manage updates to new and existing contracts in the billing platform. * Conduct bi-monthly meetings with billing operations leadership. * Host external calls with payers to resolve claims issues. * Monitor exception processing to ensure established cycle times are being met. * Ability to create and analyze reports. * Communicate and present performance metrics to senior leadership or providers. * Conduct resource planning to maximize productivity of resources and ensure operational coverage. * Hire, train, and develop supervisors and operational personnel. * Support Development and IT on system changes/enhancements. * Analyze data for patterns and trends and communicate to senior leadership. * Foster teamwork and collaboration across departments/operations. * Manage operations to meet and/or exceed budgetary allotment. * Manage employee performance, payroll, and timekeeping. * Resolve escalated patient and employee issues quickly, effectively, and diplomatically. * Serves as a Notary Public by acting as a legal witness for signatures where they are needed. Required Experience and Competencies * 2+ years managing an operational department required. * Experience in healthcare services or social services required. * Strong knowledge of MS applications; Word, Excel, and PowerPoint required. * Hold an active Notary Public license in the state of California required. * Thorough knowledge of an RCM operation preferred. * Bachelor's Degree in health care management, Business Administration, or similar curriculum preferred. * Ability to effectively respond to inquiries and complaints from patients, payers, or providers. * Ability to effectively present information in group situations to clients, employees, or senior leadership. * Ability to define problems, collect data, establish facts, and draw valid conclusions. * Strong leadership and analytical skills. * Proven experience dealing with conflict management. * Ability to read, analyze, and interpret financial information, patient correspondence, and/or contracts. * Ability to make sound business decisions. * Clear and concise written and verbal communication. * Strong interpersonal skills to motivate team members, train, and provide feedback. * Ability to manage workflow and meet performance and/or volume expectations. * Comply with RCM operational policies and procedures. * Ability to work in a fast-paced high-volume environment. * Flexible and adaptable to an ever-changing environment. * Ability to work within a team environment. * Ability to communicate and collaborate across operational departments. * Ability to work extended hours or weekends in peak periods. The Community Even when you are working remotely, you are an important part of the Vituity Community. We offer plenty of opportunities to engage with other Vitans through a variety of virtual meet-and-greets, events and seminars. * Monthly wellness events and programs such as yoga, HIIT classes, and more * Trainings to help support and advance your professional growth * Team building activities such as virtual scavenger hunts and holiday celebrations * Flexible work hours * Opportunities to attend Vituity community events including LGBTQ+ History, Día de los Muertos Celebration, Money Management/Money Relationship, and more Benefits & Beyond* Vituity cares about the whole you. With our comprehensive compensation and benefits package, we are mindful of what matters most, and support your needs of today and your plans for the future. * Superior health plan options * Dental, Vision, HSA/FSA, Life and AD&D coverage, and more * Top Tier 401(k) retirement savings plans that offers a $1.20 match for every dollar up to 6% * Outstanding Paid Time Off: 3-4 weeks' vacation, Paid holidays, Sabbatical * Student Loan Refinancing Discounts * Professional and Career Development Program * EAP, travel assistance, and identify theft included * Wellness program * Purpose-driven culture focused on improving the lives of our patients, communities, and employees We are excited to share the base salary range for this position is $69,520 - $86,900, exclusive of fringe benefits or potential bonuses. This position is also eligible to participate in our annual corporate Success Sharing bonus program, which is based on the company's annual performance. If you are hired at Vituity, your final base salary compensation will be determined based on factors such as skills, education, and/or experience. We believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please speak with a recruiter for more details. We are unified around the common purpose of transforming healthcare to improve lives and we believe everyone has a role to play in that. When we work together across sites and specialties as an integrated healthcare team, we exceed the expectations of our patients and the hospitals and clinics we work in. If you are looking to make a difference, from clinical to corporate, Vituity is the place to do it. Come grow with us. Vituity does not discriminate against any person on the basis of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information (including family medical history), veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Vituity is committed to complying with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity. * Benefits for part-time and per diem vary. Please speak to a recruiter for more information. Applicants only. No agencies please.$69.5k-86.9k yearly 39d ago
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