Jobs that use technical support calls the most include call director, technical support advisor, and dsl technical support.
| Rank | Job title | Salary | % of all skills | Job openings |
|---|---|---|---|---|
| 1 | Call Director | $81,305 | 13% | 26,747 |
| 2 | Technical Support Advisor | $107,198 | 9% | 186,490 |
| 3 | DSL Technical Support | $78,388 | 7% | 132,002 |
| 4 | Technical Support Representative | $34,758 | 7% | 212,082 |
| 5 | Home Advisor | $71,251 | 5% | 77,547 |
What jobs use Technical Support Calls the most?
1. Call Director
How call director uses Technical Support Calls:
- Accomplish Medicare standards with qualitative and quantitative measures.
- Credit for minimizing errors and losses through implementation of QA processes that generate significant incremental revenues with minimal increase in risk.
- Follow all regulatory policies and procedures, privacy and security standards in accordance with government agencies to include HIPAA requirements.
Most common skills for call director:
- Customer Service
- Inbound Calls
- Product Knowledge
- Technical Support Calls
- Direct Calls
- Apple Devices
2. Technical Support Advisor
How technical support advisor uses Technical Support Calls:
- Answer eligibility and coverage questions from insurance agents pertaining to Medicare advantage plans and prescription drug plans.
- Provide technical and troubleshooting support for both consumers and businesses with PC, printer and internet service issues.
- Help people troubleshoot their iPhone issues, schedule appointments, and call back customers to make sure their phones are fix.
Most common skills for technical support advisor:
- Customer Service
- Technical Support Calls
- Troubleshoot
- Customer Satisfaction
- Issue Resolution
- Technical Troubleshooting
3. DSL Technical Support
How dsl technical support uses Technical Support Calls:
- Design, implement, manage and document network security configurations for firewalls.
- Walk customers through creation of new network connections, TCP/IP rip and reinstall and force DNS servers.
- Troubleshoot hardware and software installation for individual and corporate users, including resolving network issues for modem users.
Most common skills for dsl technical support:
- Customer Service
- Inbound Calls
- Technical Support Calls
- Email Creation
- Windows
- Connectivity Issues
4. Technical Support Representative
How technical support representative uses Technical Support Calls:
- Serve as a SME and the main point of contact when agents and other leads have questions.
- Answer eligibility and coverage questions from insurance agents pertaining to Medicare advantage plans and prescription drug plans.
- Manage mental health portion of health insurance policies including Medicaid and Medicare and other commercial insurance plans nationwide.
Most common skills for technical support representative:
- Customer Calls
- Smartphones
- Technical Support Calls
- Work Ethic
- Internet Connectivity
- Customer Service
5. Home Advisor
How home advisor uses Technical Support Calls:
- Manage lead pipeline daily and accurately record in CRM to insure family info and status as well as accurate sales forecast.
- Manage pipeline & proprietary CRM to ensure current/evolving family information and status
- Instruct and supervise HHA's.
Most common skills for home advisor:
- Windows
- Product Knowledge
- Customer Service
- Phone Calls
- Technical Support Calls
- HVAC
Other skills
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- T1 career
- TA career
- TIP career
- TPO career
- TWIC career
- Tableau career
- Taking Care career
- Tape Measure career
- Target Language career
- Tax Compliance career
- Tax Planning career
- Tax Research career
- Tax Returns career
- Taxation career
- Teaching Methodologies career
- Team Training career
- Team Work career
- Team-Oriented Environment career
- Teamwork career
- Tech Packs career
- Technical Analysis career
- Technical Aspects career
- Technical Assistance career
- Technical Data career
- Technical Documentation career
- Technical Expertise career
- Technical Guidance career
- Technical Issues career
- Technical Manuals career
- Technical Problems career
- Technical Publications career
- Technical Reports career
- Technical Service career
- Technical Solutions career
- Technical Specifications career
- Technical Support career
- Technical Support Calls career
- Technical Training career
- Technical Troubleshooting career
- Technology Solutions career
- Telecommunication career
- Telemarketing career
- Telephone Calls career
- Telephone Inquiries career
- Telephone Interviews career
- Telephone Systems career
- Term Care career
- Territory Management career
- Territory Sales career
- Test Automation career
- Test Cases career
Updated December 28, 2023