Post Job

How to find a job with Telephone Calls skills

What is Telephone Calls?

Telephone calls are a communication means through which a caller is connected to the called party. The call is done through a telecommunications device called a telephone. The caller can use a landline, mobile phone, or satellite phone to make the call.

How is Telephone Calls used?

Zippia reviewed thousands of resumes to understand how telephone calls is used in different jobs. Explore the list of common job responsibilities related to telephone calls below:

  • Answer telephone calls from potential customers who are responding to advertisements Contact customers to follow up on initial interaction.
  • Handled telephone calls to prospective customers and provided information about company cable products and services.
  • Performed outbound telephone calls to prospective customers to identify and create sales opportunities.
  • Scheduled appointments for sales representatives and answered telephone calls for potential clients.
  • Answered inbound telephone calls from potential customers solicited through advertisements.
  • Completed telephone calls to consumers by marketing extensions of auto warranties

Are Telephone Calls skills in demand?

Yes, telephone calls skills are in demand today. Currently, 15,921 job openings list telephone calls skills as a requirement. The job descriptions that most frequently include telephone calls skills are telemarketer, telemarketing sales representative, and administrative staff.

How hard is it to learn Telephone Calls?

Based on the average complexity level of the jobs that use telephone calls the most: telemarketer, telemarketing sales representative, and administrative staff. The complexity level of these jobs is intermediate.

On This Page

What jobs can you get with Telephone Calls skills?

You can get a job as a telemarketer, telemarketing sales representative, and administrative staff with telephone calls skills. After analyzing resumes and job postings, we identified these as the most common job titles for candidates with telephone calls skills.

Telemarketer

Job description:

A telemarketer is responsible for marketing its goods and services to existing and potential customers, driving revenues, and increasing the business' profitability. Telemarketers sell products through electronic communications, responding to customers' inquiries, handling special requests, and negotiating pricing offers. They also escalate product concerns and complaints to management for immediate resolution. A telemarketer must have comprehensive knowledge of the sales and marketing industry to deliver sales pitches to attract customers. Telemarketers should also have excellent communication skills to maintain a positive interaction with the customers.

  • Telephone Calls
  • Cold Calls
  • Schedule Appointments
  • Inbound Calls
  • Outbound Phone Calls
  • Payment Method

Telemarketing Sales Representative

  • Telephone Calls
  • Telemarketing
  • Computer System
  • Product Knowledge
  • Cold Calls
  • Outbound Sales

Administrative Staff

Job description:

As the administrative staff, they primarily provide administrative and secretarial support for the department. Typically, they do report-writing, filing and scheduling, and payroll. They plan department weekly meetings, schedule conference calls, and work on solving administrative related concerns and issues. They do a complex task that involves multi-tasking from the preparation of department reports, analyzing data, and finding solutions. It is a requirement to be an experienced, collaborator, and trained cross-functional communicator. Moreover, other duties will include scheduling company-initiated activities, meetings, and events.

  • Telephone Calls
  • Word Processing
  • Travel Arrangements
  • Payroll
  • Personnel Actions
  • Financial Reports

Student Caller

  • Telephone Calls
  • Customer Service
  • Financial Support
  • Fundraise
  • Phonathon
  • Student Scholarships

Telemarketing Agent

  • Telemarketing
  • Telephone Calls
  • Schedule Appointments
  • Inbound Calls
  • Outbound Calls
  • Outbound Sales

Telemarketing Representative

  • Customer Service
  • Telephone Calls
  • Outbound Calls
  • Telemarketing
  • Cold Calls
  • Credit Card

Clerk/Assistant

Job description:

A clerk is someone who performs administrative tasks assigned by a manager or by other employees. The job includes responsibilities like dealing with correspondence, data maintenance through manual or computer systems, filing, and related general office duties. It involves typing letters, reports, and any other business-related documents. Clerks sort and respond to emails or forward them to other employees. They need to develop skills in typing, administrative duties, customer service and relations, and attention to detail.

  • Customer Support
  • Telephone Calls
  • Word Processing
  • Payroll
  • Purchase Orders
  • Office Machines

Assistant Secretary

Job description:

An assistant secretary is responsible for performing administrative and clerical duties to support the daily operations of various departments and management personnel and ensure the efficiency of business functions. Assistant secretaries usually assist in business communications, responding to customers' inquiries and concerns, reaching out to existing clients to schedule appointments, welcoming guests on the office, and routing calls to the appropriate department. They also handle data entry procedures, updating customer information on the database, as well as creating reports on business and financial transactions.

  • Telephone Calls
  • Payroll
  • Scheduling Appointments
  • Financial Statements
  • Office Equipment
  • Computer System

Senior Clerk Typist

  • Data Entry
  • Telephone Calls
  • Office Procedures
  • Payroll
  • Purchase Orders
  • Schedule Appointments

Secretarial Substitute

  • Office Equipment
  • Word Processing
  • Telephone Calls
  • Proofreading
  • Payroll
  • Office Machines

Clerical Office Worker

  • Office Procedures
  • Computer System
  • Telephone Calls
  • Office Equipment
  • Word Processing
  • Fax Machines

Community Health Agent

  • Telephone Calls
  • Emergency Situations
  • Inbound Calls
  • Outbound Calls
  • PBX
  • Telephone Switchboard

Call Agent

Job description:

A call agent works at call centers where they are primarily in charge of handling inbound and outbound calls. They are usually responsible for offering products and services to clients, answering questions, discussing product specifications, arranging payment plans, and negotiating contracts, building positive relationships in the process. They may also handle complaints, troubleshoot issues, provide step-by-step instructions, and refer them to other services when necessary. Moreover, a call agent maintains records of all transactions and produces detailed reports, coordinating with managers regularly.

  • Customer Service
  • Inbound Calls
  • Telephone Calls
  • Credit Card
  • Outbound Customer Calls
  • Customer Support

Bilingual Secretary

  • Telephone Calls
  • Payroll
  • Scheduling Appointments
  • Provide Clerical Support
  • Student Data
  • Office Equipment

Secretary

Job description:

Secretaries are employees who are responsible for many of the administrative needs of the office. They are usually assigned to executives or to a specific department. They manage schedules and appointments, often handling the calendar in the office. They are also responsible for keeping files organized, whether physical or digital copies. During office meetings, secretaries are in charge of documenting the minutes of the meeting and highlighting the action steps that need to be taken. They may also be assigned to check on concerned departments who need to present deliverables in the next office meeting.

  • Customer Service
  • Telephone Calls
  • Payroll
  • Scheduling Appointments
  • Word Processing
  • Office Equipment

Professional Fundraiser

  • Alumni
  • Non-Profit Organization
  • Telephone Calls
  • Customer Service
  • Outbound Calls
  • Charitable Donations

Human Resources Secretary

  • Assist Human Resources
  • Telephone Calls
  • Background Checks
  • Front Desk
  • Travel Arrangements
  • Schedule Appointments

Word Processing Secretary

  • Scheduling Appointments
  • Telephone Calls
  • Travel Arrangements
  • Real Estate
  • Law Firm
  • Secretarial Support

Campaign Volunteer

  • Campaign Events
  • Telephone Calls
  • Grassroots
  • Phone Bank
  • Press Releases
  • Facebook

Operations Senior Clerk

  • Data Entry
  • Telephone Calls
  • Quality Customer Service
  • Customer Accounts
  • Computer System
  • Hippa

How much can you earn with Telephone Calls skills?

You can earn up to $34,911 a year with telephone calls skills if you become a telemarketer, the highest-paying job that requires telephone calls skills. Telemarketing sales representatives can earn the second-highest salary among jobs that use Python, $30,668 a year.

Job TitleAverage SalaryHourly Rate
Telemarketer$34,911$17
Telemarketing Sales Representative$30,668$15
Administrative Staff$77,101$37
Student Caller$31,256$15
Telemarketing Agent$37,864$18

Companies using Telephone Calls in 2025

The top companies that look for employees with telephone calls skills are Walgreens, U.S. Department of the Treasury, and Robert Half. In the millions of job postings we reviewed, these companies mention telephone calls skills most frequently.

RankCompany% Of All SkillsJob Openings
1Walgreens43%16,594
2U.S. Department of the Treasury21%0
3Robert Half9%10,038
4Department Of Military Affairs4%2,339
5Kelly Services3%2,565

Departments using Telephone Calls

DepartmentAverage Salary
Administrative$35,083

1 courses for Telephone Calls skills

Advertising Disclosure

1. Winning Communication Skills for Telephone, Conference Calls

udemy
4.3
(2,677)

Communication Skills - Telephone skills in the workplace are essential for business success. Conference calls, client updates, Skype/Zoom video meetings, and even job interviews are all conducted through the help of telephones and smartphones. In a digital era filled with endless emails and social media posts, the live human voice remains a singular power. Are you and members of your team using the telephone for maximum business success?Do you have Baby Boomers in your organization who are afraid of Skype video and Apple FaceTime and are slow to text clients and customers who may be Millennials?Do you have Millennials on your team who don't realize that Baby Boomers expect their calls answered and their voicemails returned?This course is for anyone on your team who uses a telephone and for everyone who wants to increase their communications and business successes with customers, clients, prospects, colleagues, investors, and bosses. What will students achieve or be able to do after taking this course?Communicate effectively using the phone with clients, customers, colleagues and bossesAvoid telephone blunders that strike others as rude and unprofessionalSpeak effectively on business conference callsPresent confidently on Skype and FaceTime callsUse the telephone effectively in all aspects of business lifeHere is what Udemy students say about this course: The course is helpful as it addresses intricate details of using the phone in a formal environment, which I was not paying too much attention to before. Princess SelloNice course and advices keep going TJ ur amazing Oussama KhaldiPlease note: this is a telephone communications skills course conducted by a real person who is speaking and demonstrating communication skills. If you are looking for a course with lots of animation, slides, special effects, slick edits, and robotic voices, this course is not for you. Enroll today to learn Winning Communication Skills for Telephone, Conference Calls!...