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20 jobs that use Telephone Calls the most

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Jobs that use telephone calls the most include telemarketer, telemarketing sales representative, and administrative staff.

What jobs use Telephone Calls the most?

1. Telemarketer

How telemarketer uses Telephone Calls:

  • Manage employee payroll hours and monitor employee performance providing coaching and development.
  • Operate profitably through managing productivity, call quality, payroll, and telephone sales representative development.
  • Receive calls from medicare beneficiary prospects and give orientation about the health plan, benefits and periods of enrollment.

Most common skills for telemarketer:

  • Telephone Calls
  • Cold Calls
  • Schedule Appointments
  • Inbound Calls
  • Outbound Phone Calls
  • Payment Method

2. Telemarketing Sales Representative

How telemarketing sales representative uses Telephone Calls:

  • Contact alumni to request donations and pledges focuse on achieving university goals and objectives.
  • Solicit sales using exceptional interpersonal skills while performing under fast-pace, high-pressure conditions on Telesales floor.
  • Record gather information in database while moving customer through sales process and maintain confidentiality of customer information.

Most common skills for telemarketing sales representative:

  • Telephone Calls
  • Telemarketing
  • Computer System
  • Product Knowledge
  • Cold Calls
  • Outbound Sales

3. Administrative Staff

How administrative staff uses Telephone Calls:

  • Support medical doctors, manage sensitive and confidential records pertaining to high risk patients with emphasis on accuracy.
  • Prepare PowerPoint presentations for management distribution.
  • Maintain payroll information by collect, calculate and enter data.

Most common skills for administrative staff:

  • Telephone Calls
  • Word Processing
  • Travel Arrangements
  • Payroll
  • Personnel Actions
  • Financial Reports

4. Student Caller

How student caller uses Telephone Calls:

  • Help troubleshoot public computers according to directions and also manage database of library.
  • Call alumni and parents of alumni to update their information in the system and fundraise.
  • Contact alumni, current students, and students' family members for financial support and donations

Most common skills for student caller:

  • Telephone Calls
  • Customer Service
  • Financial Support
  • Fundraise
  • Phonathon
  • Student Scholarships

5. Telemarketing Agent

How telemarketing agent uses Telephone Calls:

  • Contact alumni to request donations and pledges focuse on achieving university goals and objectives.
  • Operate remote telecommunications using applications and secure computer communications to troubleshoot and resolve issues on customer Samsung devices.
  • Call clients and persuade customers of other communications companies to become Comcast customers.

Most common skills for telemarketing agent:

  • Telemarketing
  • Telephone Calls
  • Schedule Appointments
  • Inbound Calls
  • Outbound Calls
  • Outbound Sales

6. Telemarketing Representative

How telemarketing representative uses Telephone Calls:

  • Conduct telephone sales and interviews, compile and enter information into database, manage documents and insure customer satisfaction.
  • Complete numerous telemarketing calls for political campaigns and credit card companies, consistently hitting call and donation quotas.
  • Monitor telemarketing representatives telephone conversations with customers.

Most common skills for telemarketing representative:

  • Customer Service
  • Telephone Calls
  • Outbound Calls
  • Telemarketing
  • Cold Calls
  • Credit Card

7. Clerk/Assistant

How clerk/assistant uses Telephone Calls:

  • Demonstrate strong math skills in managing inmate s accounts and calmly and effectively deescalating outbursts of belligerent inmates.
  • Create and present PowerPoint presentations for senior level staff.
  • Compose a weekly PowerPoint presentation regarding company highlights.

Most common skills for clerk/assistant:

  • Customer Support
  • Telephone Calls
  • Word Processing
  • Payroll
  • Purchase Orders
  • Office Machines

8. Assistant Secretary

How assistant secretary uses Telephone Calls:

  • Manage and oversee all STO relate actions task to OSD impacting future and current operations in STO.
  • Assist main accountant with extra jobs and are trained in QuickBooks.
  • Proofread, edit & type legal briefs, business letters, case notes.

Most common skills for assistant secretary:

  • Telephone Calls
  • Payroll
  • Scheduling Appointments
  • Financial Statements
  • Office Equipment
  • Computer System

9. Senior Clerk Typist

How senior clerk typist uses Telephone Calls:

  • Manage orthopedic accounts regarding payment posting through IDX medical systems.
  • Train employees regarding billing procedures with a PowerPoint presentation develop for this purpose.
  • Prepare legal documents and papers such as subpoenas, motions and briefs, and investigation request.

Most common skills for senior clerk typist:

  • Data Entry
  • Telephone Calls
  • Office Procedures
  • Payroll
  • Purchase Orders
  • Schedule Appointments

10. Secretarial Substitute

How secretarial substitute uses Telephone Calls:

  • Lead DoD team that assist Pakistan in gaining military capabilities to conduct counter-terrorism operations against the Taliban.
  • Correspond with PTO members and families.
  • Organize events, meetings for PTO.

Most common skills for secretarial substitute:

  • Office Equipment
  • Word Processing
  • Telephone Calls
  • Proofreading
  • Payroll
  • Office Machines

11. Clerical Office Worker

How clerical office worker uses Telephone Calls:

  • Order office supplies, enter invoices for accounting, put documents in order, used QuickBooks to manage propane accounts.
  • Handle incoming and outbound calls, schedules, appointments, accounts payable/receivable, payroll, computer management.
  • Copy and distribute educational and other material for administrators, teachers, payroll and pupil accounting secretaries.

Most common skills for clerical office worker:

  • Office Procedures
  • Computer System
  • Telephone Calls
  • Office Equipment
  • Word Processing
  • Fax Machines

12. Community Health Agent

How community health agent uses Telephone Calls:

  • Manage large databases, analyze records, perform literature reviews, prepare PowerPoint presentations, and interpret data for publication.
  • Verify applicants information to see if they would be eligible for one of the Medicaid programs.
  • Staff daily referrals with hospital staff to discuss medical conditions and reviewing medical charts for need Medicaid and disability applications.

Most common skills for community health agent:

  • Telephone Calls
  • Emergency Situations
  • Inbound Calls
  • Outbound Calls
  • PBX
  • Telephone Switchboard

13. Call Agent

How call agent uses Telephone Calls:

  • Perform a variety of tasks including preparing PowerPoint presentations and spreadsheets, drafting e-mails or letters, organizing meeting/business luncheons.
  • Request any additional information need to determine program eligibility, while following all HIPPA laws and regulations.

Most common skills for call agent:

  • Customer Service
  • Inbound Calls
  • Telephone Calls
  • Credit Card
  • Outbound Customer Calls
  • Customer Support

14. Bilingual Secretary

How bilingual secretary uses Telephone Calls:

  • Manage financial bookkeeping efficiently for the company using QuickBooks.
  • Maintain, file employee file maintenance and record of employee's attendance, generate school site payroll.
  • Generate bi-weekly payroll and quarterly tax filings.

Most common skills for bilingual secretary:

  • Telephone Calls
  • Payroll
  • Scheduling Appointments
  • Provide Clerical Support
  • Student Data
  • Office Equipment

15. Secretary

How secretary uses Telephone Calls:

  • Manage and oversee all STO relate actions task to OSD impacting future and current operations in STO.
  • Manage financial bookkeeping efficiently for the company using QuickBooks.
  • Lead DoD team that assist Pakistan in gaining military capabilities to conduct counter-terrorism operations against the Taliban.

Most common skills for secretary:

  • Customer Service
  • Telephone Calls
  • Payroll
  • Scheduling Appointments
  • Word Processing
  • Office Equipment

16. Professional Fundraiser

How professional fundraiser uses Telephone Calls:

  • Mentore new and struggling CSP's to help them reach and achieve their goals.
  • Contact alumni to update/verify their personal information and raise money for the university through gifts from alumni and friends of the university
  • Monitor complaint database assign customers grievances to designate department or CSR for further investigation and resolution.

Most common skills for professional fundraiser:

  • Alumni
  • Non-Profit Organization
  • Telephone Calls
  • Customer Service
  • Outbound Calls
  • Charitable Donations

17. Human Resources Secretary

How human resources secretary uses Telephone Calls:

  • Operate TALEO software system for managing prospective and current employee application status and procedures
  • Maintain the HRIS, personnel files, assist in on-board process, compile data for annual wage compensation.
  • Develop HRIS program including creation of various reports for contracting agencies and compliance with defense contracting regulations and audits.

Most common skills for human resources secretary:

  • Assist Human Resources
  • Telephone Calls
  • Background Checks
  • Front Desk
  • Travel Arrangements
  • Schedule Appointments

18. Word Processing Secretary

How word processing secretary uses Telephone Calls:

  • Manage fireworks inventory through QuickBooks and process customer wholesale orders.
  • Coordinate meeting agendas, compose correspondence, meeting minutes, reports, PowerPoint presentations.
  • Scan and create PDF files and Metz files.

Most common skills for word processing secretary:

  • Scheduling Appointments
  • Telephone Calls
  • Travel Arrangements
  • Real Estate
  • Law Firm
  • Secretarial Support

19. Campaign Volunteer

How campaign volunteer uses Telephone Calls:

  • Train, mobilize and manage volunteers in key organizing skills and get-out-the-vote techniques.
  • Create Facebook page for campaign to promote volunteering.
  • Perform emergency procedures, including opening and maintaining an airway, administering CPR, and use of automate external defibrillators.

Most common skills for campaign volunteer:

  • Campaign Events
  • Telephone Calls
  • Grassroots
  • Phone Bank
  • Press Releases
  • Facebook

20. Operations Senior Clerk

How operations senior clerk uses Telephone Calls:

  • Manage orthopedic accounts regarding payment posting through IDX medical systems.
  • Design PowerPoint presentations for upper management for meetings they would conduct.
  • Collect, verify, update and register patients demographics and insurance/ medical coverage information in accordance with the guidelines.

Most common skills for operations senior clerk:

  • Data Entry
  • Telephone Calls
  • Quality Customer Service
  • Customer Accounts
  • Computer System
  • Hippa

Other skills

Updated December 28, 2023