Jobs that use telephone inquiries the most include classification officer, membership advisor, and research clerk.
| Rank | Job title | Salary | % of all skills | Job openings |
|---|---|---|---|---|
| 1 | Classification Officer | $41,484 | 20% | 80,891 |
| 2 | Membership Advisor | $25,723 | 19% | 40,219 |
| 3 | Research Clerk | $32,652 | 16% | 113,814 |
| 4 | Human Service Technician | $32,621 | 9% | 140,916 |
| 5 | Pharmacist Aide | $33,319 | 9% | 87,146 |
| 6 | Customer Care Associate | $33,115 | 6% | 250,296 |
| 7 | Customer Care Assistant | $34,892 | 6% | 205,940 |
What jobs use Telephone Inquiries the most?
1. Classification Officer
How classification officer uses Telephone Inquiries:
- Analyze and send release/entry data to CBP via ABI.
- Develop a written procedure for associates handling FDA files.
- Balance and report daily inmate count for the correctional facility.
Most common skills for classification officer:
- Telephone Inquiries
- Correctional Facilities
- Background Checks
- Mental Health
- Classification System
- Law Enforcement Agencies
2. Membership Advisor
How membership advisor uses Telephone Inquiries:
- Achieve sales goals and performance requirements by differentiating brand from other athletic facilities.
- Participate in innovative strategies using effective communication skills to promote sales and increase company revenue.
- Maintain knowledge of all fitness equipment and programs in club and any relate to NYSC.
Most common skills for membership advisor:
- Telephone Inquiries
- Sales System
- Referral Program
- Lead Generation
- Phone Calls
- Member Referrals
3. Research Clerk
How research clerk uses Telephone Inquiries:
- Demonstrate strong math skills in managing inmate s accounts and calmly and effectively deescalating outbursts of belligerent inmates.
- Re-created personal and commercial bank statements as requested by customers or in compliance with court-issu subpoenas.
- Process work to the proof operators to encode checks.
Most common skills for research clerk:
- Telephone Inquiries
- Customer Accounts
- Financial Institutions
- Subpoenas
- Exception Reports
- Legal Research
4. Human Service Technician
How human service technician uses Telephone Inquiries:
- Assess patients in active withdrawal and provide interventions to manage physical and psychological withdrawal symptoms.
- Assist mentally challenge individuals with ADL'S.
- Attend annual service training, including CPR and a refresher courses.
Most common skills for human service technician:
- Data Entry
- Community Resources
- Social Services
- Telephone Inquiries
- Patients
- Direct Care
5. Pharmacist Aide
How pharmacist aide uses Telephone Inquiries:
- Manage assigned pharmacy workstations and tasks while supporting team members in promptly, safely and accurately filling patient prescriptions.
- Follow all HIPPA regulations in relation to patient confidentiality.
- Deliver medications or pharmaceutical supplies to patients or nursing stations.
Most common skills for pharmacist aide:
- Patients
- Customer Service
- Expiration Dates
- Unit Dose
- Telephone Inquiries
- Clerical Tasks
6. Customer Care Associate
How customer care associate uses Telephone Inquiries:
- Continue to manage a high volume of customer calls relate to HMO, PPO and POS concerns.
- Verify HIPAA member information, update members account, expedite payments, explain health and dental plan benefits options.
- Answer inbound calls assisting customers with billing questions, troubleshoot for customers, and assist customers with service plans and upgrading packages
Most common skills for customer care associate:
- Customer Care
- Patients
- Customer Service
- Telephone Inquiries
- Customer Support
- Home Health
7. Customer Care Assistant
How customer care assistant uses Telephone Inquiries:
- Continue to manage a high volume of customer calls relate to HMO, PPO and POS concerns.
- Adhere to policies and procedures per HIPAA guidelines.
- Follow HIPPA guidelines, maintain support log of all calls.
Most common skills for customer care assistant:
- Home Health
- Customer Care
- PET
- Telephone Inquiries
- Inbound Calls
- Troubleshooting Assistance
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Updated December 28, 2023