Epic Principal Trainer
Ohiohealth
Remote job
We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. Summary: Supports the curriculum development and maintenance lifecycle for assigned applications including participation in workflow evaluation, development of new curriculum and related documentation (e.g., tip sheets, quick start guides, knowledge articles). Collaborate with user departments to identify, analyze, and support ongoing needs while achieving Service Level Agreements (SLAs) relative to the supported curriculum. Responsibilities And Duties: System Analysis and Design: Analyze and document current business processes and workflows. Identify system requirements and translate them into detailed specifications. Design and implement solutions to improve system efficiency and user experience. Application Support: Provide support for (Epic, Workday, Kronos,) and other applications. Troubleshoot and resolve system issues in a timely manner. Coordinate with vendors and internal teams for system upgrades and patches. Collaborate with IT and clinical teams to integrate across IT portfolio with other IT systems (e.g., Epic, 3rd Party Imaging Applications, AI, etc.). Project Management: Under the direction of the Sr. Systems Analyst strong participation smaller projects related to system implementations and upgrades. Knowledge with various project management approaches, e.g. waterfall, agile. Training and Documentation: Contribute to comprehensive documentation for system configurations and processes. Assist and provide guidance on best practices. Integration and Data Management: Contribute to seamless integration between various healthcare applications. Manage data integrity and security across systems. Perform data analysis and generate reports as needed. Minimum Qualifications: Bachelor's Degree: Computer and Information Science (Required) Additional Job Description: EDUCATION and/or EXPERIENCE: Knowledge typically acquired through a associate degree in a healthcare field (e.g., nursing, respiratory therapy, health information management, etc.), computer science, education, business, or related field; equivalent experience will be considered. SPECIALIZED KNOWLEDGE: Healthcare operations, basic knowledge of computers, education theory KIND & LENGTH OF EXPERIENCE: 1 to 3 years experience in systems analysis, programming, or business / clinical operations SPECIALIZED KNOWLEDGE Knowledge typically acquired through a Field of Study: a healthcare field (e. g. , nursing, respiratory therapy, health information management, etc. ), computer science, education, business, or related field; equivalent Experience will be considered DESIRED ATTRIBUTES Application management lifecycle, Clinical / Hospital Operational experience Additional experience Work Shift: Day Scheduled Weekly Hours : 40 Department CareConnect Training Join us! ... if your passion is to work in a caring environment ... if you believe that learning is a life-long process ... if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment Remote Work Disclaimer: Positions marked as remote are only eligible for work from Ohio.$68k-84k yearly est. 4d agoProgram Manager
Talentola
Columbus, OH
Job Title: Program Manager EXP: Banking exp mandate (quantum matrices experience is Mandatory) Key Responsibilities of the Product Manager: As a Product Manager, you will play a pivotal role in driving value for customers by developing a growth roadmap for a Digital Behavioral Analytics platform on a large scale. You will work collaboratively in a dynamic environment to partner with product leaders to develop strategies for growing the use of the platform and measuring the customer and business value that result from improving the user experience. You will be responsible for evaluating the business value of various opportunities and then deploying the product/platform in a way that delivers on the highest value opportunities-you'll influence leadership and work to gain buy-in, support, and momentum at every step of the way. Responsibilities: Develop Product Strategy and Vision: Create a product strategy and vision that delivers value to customers. Product Backlog Management: Own, maintain, and develop a product backlog that supports the overall strategic roadmap and value proposition. Track Success Metrics: Build the framework and track key success metrics such as cost, feature and functionality, risk posture, and reliability. Enhancement Prioritization: Collaborate with the Product team to prioritize enhancements for web optimization. Opportunity Identification: Identify areas of opportunity including process improvements, training opportunities, team building, and success sharing. Concept Presentation: Present concepts and work to peers and leadership and communicate and train cross-functional teams on best practices. Requirements: Experience: 5+ years of experience or equivalent expertise in product management or a relevant domain area. Product Development Knowledge: Advanced knowledge of the product development life cycle, design, and data analytics. Leadership in Product Life Cycle: Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management. Digital Analytics Expertise: 5+ years of experience in digital analytics, implementing and using digital tools such as Adobe Analytics, Glass box, Quantum Metric to deliver business value. Agile Development Experience: Experience working in Agile development environments and using common design, documentation, and software development tools (Figma, Workflow, Confluence, JIRA, content management tools). Consensus Building: Ability to build consensus and influence a successful design approach by knowing when and how to use content (and when not to). Communication Skills: Excellent verbal and written communication skills, grammar, spelling, punctuation, and usage, as well as the Associated Press (AP) style guide. Project Management Skills: Exceptional project management skills, including the ability to manage schedules, deadlines, contributors, and stakeholders for multiple projects. Attention to Detail: Strong attention to detail, accuracy, and quality. Nice-to-have: Scaling a platform: Proven experience in growing adoption of an internal platform across multiple stakeholder teams$64k-100k yearly est. 4d agoBusiness Analyst - Banking exp - Remote - Direct Client - W2 - JOBID660
Outcome Logix (A Tech 50 Finalist Company 2025 and 2022, By Pittsburgh Technology Council
Remote job
This Business Analyst (BA) position will initially be fully dedicated to the Data & Retention Program. In this role, the BA is responsible for managing system requirements throughout the lifecycle of a technology project. This includes identifying and managing scope, documenting the detailed requirements that support the scope and building out the technology system/enhancement. The analyst should act as a liaison between the business and the technology teams to ensure all business needs are met Essential Job Functions: • Elicit and manage a technology project's business scope - needs and features • Effectively coordinate and run working sessions with representatives across the various organizations in the bank (Business, Legal, Technology, etc.) • Translate business requirements into technical requirements and convey with appropriate level of detail to the technical team. • Clearly document and manage detailed requirements for the technology system • Support Quality Assurance Services (QAS) activities to ensure system requirements are tested accurately and comprehensively • Act as Systems Matter Expert (SME) or source of knowledge for supported systems • Participate in the design process to ensure it supports business requirements and an optimized user experience. • Understand security, risk management, and IT process principles and escalate to appropriate team(s) as needed. • Support and/or participate in user acceptance testing to ensure quality in application releases and user experience. Required Skills: • Analytical Skills; critical thinking, creative thinking, and problem solving. • Visio/Miro, Word, Excel and PowerPoint • Work within a customer oriented, positive team environment • Demonstrate strong interpersonal, verbal, and written communication skills with technical and non-technical staff • Provide support on single projects and initiatives within scope, budget and timeline • Organization and communication skills$60k-84k yearly est. 2d agoHuman Resources System Administrator
Lovisa Pty Ltd.
Columbus, OH
AND EXPECTATION: The HR System Administrator serves as the primary administrator and subject matter expert for Lovisa's ADP Workforce Now platform, ensuring accurate and efficient system operation across all employee lifecycle stages. This dedicated role manages system configuration, data integrity, payroll processing support, and user training while maintaining compliance with multi-state employment regulations across the US, Canada, and Mexico. They will act as the primary liaison between the Payroll and HR teams as it pertains to their shared processes in ADP workforce now. The position requires strong technical aptitude, meticulous attention to detail, and the ability to translate HR processes into system workflows. Essential Responsibilities ADP System Administration & Maintenance Serve as primary system administrator for ADP Workforce Now, maintaining system configuration, security settings, and user access across all modules Monitor system updates, patches, and new feature releases; assess impact and implement changes as appropriate Troubleshoot system issues, working directly with ADP support to resolve technical problems and escalate critical issues Act as liaison between HR and Payroll as it pertains to shared processes in HRIS to support updates and optimization for both teams. Maintain system documentation including process workflows, configuration guides, and standard operating procedures Ensure data integrity through regular audits, validation checks, and cleanup of duplicate or incorrect records Onboarding & New Hire Processing Configure and maintain ADP onboarding workflows for multiple jurisdictions and position types Process new hire data entry with accuracy, ensuring compliance with state/provincial requirements for tax withholdings, I-9 verification, and benefit eligibility Generate and distribute onboarding reports to stakeholders; troubleshoot incomplete or delayed onboarding tasks Collaborate with recruiting and operations teams to streamline the new hire experience within ADP Maintain templates for offer letters, welcome communications, and required documentation within the system Payroll Processing Support Serve as primary liaison between HR and payroll teams, ensuring accurate employee data flows to payroll processing Process payroll-related changes including salary adjustments, bonuses, commissions, and retroactive pay corrections Audit pre-payroll reports for accuracy; identify and resolve discrepancies before payroll finalization Maintain pay codes, earnings types, and deduction configurations for multiple locations and pay groups Support year-end processing including W-2 preparation, tax reporting, and annual compliance requirements Employee Changes & Contract Management Process all employee status changes including transfers, promotions, demotions, and department moves with accurate effective dating Maintain position management structure ensuring accurate reporting relationships and organizational hierarchy Update compensation changes, ensuring proper approvals and documentation are maintained in the system Configure and track contract changes for international employees, ensuring compliance with local requirements Generate change reports and analytics for leadership review Leave Management & Tracking Administer leave of absence requests through ADP, ensuring accurate tracking of FMLA, state leave laws, and company leave policies Configure leave accrual rules, carryover policies, and payout calculations for multiple jurisdictions Process leave requests, return-to-work updates, and intermittent leave schedules with appropriate documentation Generate leave reports for compliance tracking, accommodation coordination, and workforce planning Coordinate with benefits administration to ensure proper benefit continuation during leaves Offboarding & Exit Processing Process terminations and resignations in ADP, ensuring accurate final pay calculations and benefit termination dates Coordinate final paycheck processing including accrued PTO payouts, commission settlements, and benefit deductions Maintain exit documentation and ensure proper data retention in compliance with record-keeping requirements Generate separation reports and analytics to support retention initiatives Disable system access and coordinate with IT for comprehensive offboarding procedures Reporting & Analytics Create and maintain standard and custom reports for HR leadership, finance, and operations teams Develop dashboards for headcount tracking, turnover analysis, and compensation reporting Respond to ad-hoc reporting requests with timely and accurate data extraction Ensure data accuracy in reports through validation and reconciliation processes Train HR team members on self-service reporting tools and capabilities Training & User Support Provide training to HR staff, managers, and employees on ADP functionality and self-service features Develop and maintain training materials, quick reference guides, and FAQs Serve as first point of contact for ADP-related questions, providing timely and accurate responses Monitor system adoption and identify opportunities to improve user experience and process efficiency Compliance & Data Security Maintain compliance with data privacy regulations including GDPR considerations for international operations Ensure proper security protocols are followed for accessing and managing sensitive employee information Support internal and external audits by providing system documentation and data extracts Stay current on employment law changes affecting system configuration and reporting requirements Qualifications Required: Bachelor's degree in Human Resources, Information Systems, Business Administration, or related field, OR equivalent combination of education and experience Minimum 3 years of hands-on experience with ADP Workforce Now as a system administrator or power user Demonstrated expertise in ADP modules including Core HR, Payroll, Time & Attendance, Benefits, and Recruiting Strong understanding of payroll processing, tax regulations, and multi-state employment compliance Advanced proficiency in Microsoft Excel including pivot tables, VLOOKUP, and data analysis Exceptional attention to detail with proven ability to maintain data accuracy in complex systems Strong analytical and problem-solving skills with ability to troubleshoot technical issues Excellent organizational skills with ability to manage multiple priorities and meet deadlines Preferred: ADP Workforce Now certification or completion of ADP Learning Management courses Experience supporting multi-state or international payroll operations Knowledge of Canadian and/or Mexican employment regulations and payroll practices Experience in retail or multi-location operational environments SHRM-CP or PHR certification Experience with ADP reporting tools including Report Writer and Data Dictionary Familiarity with integrations between ADP and other HR systems (benefits administration, time clocks, applicant tracking)$34k-49k yearly est. 4d agoSenior Full Stack Engineer
Comresource
Columbus, OH
Candidates must be U.S. Citizens or Green Card holders ONLY. ComResource is looking for a Senior Full-Stack Engineer to join our high-performing agile development team. In this role, you'll work across all layers of complex software applications, contributing both as a hands-on developer and a collaborative team member. As a senior engineer, you will lead key initiatives, help define engineering best practices, and support your peers through complex technical challenges. You'll be the go-to expert for critical features and components, playing a central role in delivering technology solutions that are safer, more efficient, and more cost-effective. Location: Columbus, OH (must live locally or be willing to relocate) Key Technologies: Java, Spring Boot, JavaScript/React, REST APIs, Cloud platforms (AWS preferred) Essential Duties & Responsibilities: Software Development Develop high-quality software features and components that integrate into complex solutions. Write code that is well-structured, readable, maintainable, testable, and performant using standard software craftsmanship techniques. Participate in sizing decisions and complexity evaluations for initiatives. Pair with other engineers and apply clean-code practices to produce high-quality work. Testing & Quality Assurance Create comprehensive testing strategies, including performance, security, regression, and automation testing. Develop unit, integration, and automated acceptance tests based on requirements. Build automated tests for both positive and negative scenarios. Utilize test-driven development (TDD) to guide implementation and coach peers on TDD and testing best practices. Data Management, Infrastructure & Integrations Define data storage and access strategies and make informed design decisions using knowledge of data modeling, storage, and transmission. Apply basic ML and data analytics understanding to maximize business value through data transformation. Design system integration strategies leveraging cloud and managed services. Utilize infrastructure-as-code concepts to design reusable modules, support container orchestration, and assist with data migration. Operations Build highly dependable features and systems using operational best practices such as monitoring, logging, metrics, and system-health visibility. Advocate for and contribute to deployment automation and operational excellence. Manage build pipelines and write code to collect, monitor, and display key metrics. Security & Compliance Develop software with a security-first mindset using knowledge of security protocols, secure coding techniques, and protection of sensitive information (including PHI). Proactively identify and mitigate potential security threats. Implement basic security safeguards and leverage threat modeling for system-level security. Product & User Experience Build features with a strong focus on usability and user experience. Enhance user-facing applications, create reusable interaction patterns, and support UI/UX best practices. Translate design goals into functional, user-facing implementations. Address technical and design debt based on priority and impact. Requirements & Design Collaborate with stakeholders to understand business context and communicate technical considerations. Write detailed technical stories that translate business needs into clear, actionable specifications. Apply architectural guidance to new challenges and make cost-effective feature design decisions. Required Skills & Experience: Minimum of 6 years of professional software engineering experience Highly motivated, self-driven, and technically inquisitive, with a strong desire to learn and grow. Proficiency in one or more server-side programming languages (Java and Spring Boot preferred). Experience with one or more client-side programming languages (JavaScript and React preferred). Hands-on experience developing, deploying, and supporting REST services and microservices. Familiarity with cloud platforms for storage, compute, and infrastructure as code; experience with Kubernetes and AWS is preferred. Knowledge of relational and non-relational databases, along with messaging systems. Ability to positively influence team outcomes-mentors peers, contributes to decision-making, and drives innovation. Strong collaboration skills with business stakeholders; experience proposing product features to enhance product value is a plus. Excellent written and verbal communication skills. Bachelor's degree in Computer Science, Computer Engineering, Electrical Engineering, Information Systems, IT, or a related field; equivalent work experience will also be considered.$82k-104k yearly est. 5d agoUX/UI Designer - Mid - Level
Prestige Staffing
Remote job
UX/UI Designer Pay:$130,000-150,000 We are seeking a talented UX/UI Designer to join a fast-growing fintech startup specializing in innovative, data-rich enterprise solutions for the financial industry. This role offers an exciting opportunity to influence product design in a high-impact environment, working closely with cross-functional teams to create intuitive, scalable interfaces for complex workflows. The ideal candidate will have a strong background in designing web-based, B2B applications, with proven experience in handling dense data visualizations and workflow automation tools. Requirements 3-5 years of professional UX/UI design experience, with a focus on web-based enterprise software. Proven portfolio demonstrating experience with complex, data-heavy applications, preferably within the finance sector. Expertise in Figma is mandatory. Strong understanding of usability principles, interaction design, and component-based design systems. Ability to translate complex requirements into clean, user-friendly interfaces. Self-motivated, highly organized, and comfortable working in a fast-paced, remote startup environment. Excellent collaboration skills with product managers, engineers, and stakeholders. Responsibilities Partner with product teams to convert business requirements into clear, engaging user interfaces. Design wireframes, high-fidelity mockups, and interactive prototypes for dashboards, workflows, and forms. Contribute to and help evolve the company's design system, ensuring consistency and scalability. Build and maintain a comprehensive design library, including component rules and guidelines. Enhance the visual clarity of complex data visualizations and user flows to improve user experience. Collaborate with subject matter experts to validate workflows and refine designs iteratively. Support additional design initiatives such as presentations, marketing materials, and sales collateral as needed. Actively share feedback and best practices to foster a strong UX culture within the team. Benefits Opportunity to design mission-critical tools used by industry-leading financial institutions. Clear career progression towards lead UX designer responsibilities. Be part of a high-growth, well-funded startup poised for scale. Collaborative, innovative work environment with direct impact. Flexible remote work arrangement with optional in-person collaborations in NYC$130k-150k yearly 4d agoMobile Application Developer - iOS
Ringside Talent
Columbus, OH
We are looking for a Mobile Application Developer to work for our client. The ideal candidate aligns with the responsibilities and qualifications outlined below. Responsibilities: Design, develop, and maintain iOS applications using Swift Work across the entire app lifecycle: design, build, test, deploy, release, and post-launch support Architect and build high-performance, scalable iOS applications Collaborate with cross-functional teams to deliver seamless user experiences Ensure code quality through testing and best practices Qualifications: 4+ years of experience developing iOS applications using Swift Proven experience across all phases of the app lifecycle Strong background in architecting and building high-performance iOS applications Solid understanding of Apple's design principles and interface guidelines Excellent problem-solving and communication skills What Our Client Offers: A creative environment focused on innovation and user experience Opportunities to work on cutting-edge mobile projects impacting thousands of users Access to modern tools and technologies for mobile development Competitive compensation and comprehensive benefits$72k-97k yearly est. 4d agoHead of Professional Business Services, Customer Success (US Remote)
First Advantage
Remote job
At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage - our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. Say hello to a rewarding career, and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. As the Head of Professional Business Services, Customer Success, you will serve as a strategic leader driving growth, retention, and operational excellence across key industries, including Financial and Business Services. This role is central to shaping customer engagement strategies, building trusted partnerships, and positioning our organization as a global leader in talent solutions. You will influence senior stakeholders, lead high-performing teams, and deliver measurable impact in a dynamic, competitive environment. What You'll Do: Strategic Leadership: Define and execute a customer success roadmap that accelerates growth, enhances retention, and delivers a best-in-class experience. Revenue Growth: Drive performance through consultative engagement, account-based marketing, and innovative retention programs. Operational Excellence: Oversee KPIs across revenue, pipeline, renewals, and satisfaction metrics, ensuring alignment with organizational goals. Cross-Functional Collaboration: Partner with sales, implementation, and enablement teams to deliver seamless execution and continuous capability development. Thought Leadership: Represent the organization as a trusted advisor in high-volume hiring through industry events, social platforms, and strategic campaigns. Team Development: Build and scale a high-performing Customer Success organization, attracting and retaining top talent to deliver exceptional outcomes. What You Will Need to be Successful: Bachelor's degree or equivalent working experience, MBA preferred 10+ years in account management with a proven record of success 5+ years in organizational leadership roles Expertise managing complex accounts exceeding $500K in value Salesforce CRM proficiency Experience in virtual work environments Other Knowledge, Skills, and Abilities: Strategic mindset with strong analytical and execution skills Influential communicator with proven negotiation and relationship-building capabilities Ability to lead through change and transformation Entrepreneurial approach, thriving in dynamic, resource-constrained environments Willingness to travel up to 25% Why First Advantage is Your Next Big Career Move: First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experience, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and customers through meaningful changes as we continue to expand our impact. Additional benefits offered to our eligible people include: Ability to work remotely with occasional business travel. Medical, Vision, Dental, and supplementary benefit plans 401k with an employer match, and an Employee Stock Purchase Plan (ESPP) Competitive and flexible Paid Time Off (PTO) and 9 paid company holidays Access to tech and growth opportunities, and leaders who want you to succeed! What Are You Waiting For? Apply Today! You have learned a little about us today - we want to learn about you! If you think this position and our company are a great fit for your areas of interest and expertise, tell us about you by applying now! The salary range for this position is approximately $140-180K base annually. We've structured the compensation package to ensure strong alignment with performance and market expectations. The total annual compensation will exceed $200,000, inclusive of base and target variable comp. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate's experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process. United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.$32k-51k yearly est. Auto-Apply 9d agoSenior Project Manager
G2O
Columbus, OH
About the job We're passionate about designing and delivering top-notch digital experiences for our clients - and their customers - and helping them create efficiencies using data and technology. But what's most important about us is that we have a diverse team of experts all dedicated to getting clients from goals to outcomes - and that's where you come in. *This is a hybrid position. Will need to work 3 days a week in offices located in Columbus, OH. *Previous experience leading projects involving MS Dynamics 365 / CRM initiatives is highly preferred. As a Senior Project Manager, you'll be joining our team of talented experts. The right candidate will possess the following experience: You will lead cross-functional teams to successfully deliver projects that span technical development, data integration, and user experience design. You'll be responsible for end-to-end project ownership, ensuring projects are delivered on time, within scope, and on budget while meeting our high standards of quality and client satisfaction. You will work closely with clients and internal stakeholders to define project goals, manage risks, align resources, and foster collaboration between disciplines. Your strategic thinking, proactive communication, and ability to navigate ambiguity will make you a key leader on our delivery team. Who you are: Consistently demonstrate the ability to lead the client through complex decision-making processes to help them understand future impacts and trade-off's. You see issues before they happen. You shift seamlessly between in-the-weeds details to viewing the larger picture of the strategy. A creative problem solver that can create consensus and comradery across the cross-functional and client teams. An intent listener that captures nuances and client feedback in a way that is actionable for the team. Empathetic yet pragmatic when processing team feedback, issues and concerns. Viewed as a trusted leader within the team while also being a neutral party to ultimately do what's best for the team, client and overall success of the project. Curious about the work we are delivering, your client's business and overall business landscape and regularly apply those learnings to key decisions throughout the project. You build trust with teams and clients by consistently following through on your commitments. You can “read the room” and have a high degree of emotional intelligence - knowing the right times to ask insightful questions or share an observation that will advance the conversation. Highly productive - you know how to prioritize your time to the highest value activities to stay within the project budget and manage your workload. You create a sense of calm and effortlessness. Key Responsibilities Lead project planning, prioritization, backlog management, and execution across multiple, concurrent workstreams involving technical, data, and UX deliverables. Apply existing G2O process frameworks and contribute to the creation of new ones. Manage client relationships, ensuring transparency, trust, and alignment on goals, scope, timelines, and outcomes. Develop project charters, roadmaps, and timelines. Lead the development of project budgets, and resource plans in partnership with line of business leads. Facilitate daily stand-ups, sprint planning, retrospectives, and other agile ceremonies, adapting project methodologies as needed. Identify and mitigate project risks, blockers, and dependencies. Ensure accurate documentation and regular project reporting for internal stakeholders and clients. Maintain project financials, including budget tracking, forecasting, and invoicing support. More about G2O We're different than other companies at G2O. We blend the research and design, technology, and data expertise to deliver the solutions our clients crave - and we do all of this as one in-house team, from vision to execution. We're also the largest company of our kind based in Ohio to do this - and have been evolving how we do it for 40 years. Individually, we bring a wealth of experience from diverse backgrounds - personally and in business. We're a diverse and passionate team of leaders and experts in technology, data, analytics, design, content, and more. But we think we're best when we put our minds together. Each person brings something distinct to our team - some unique flavor to their background or their experience. That makes for stronger collaboration - and elevates the outcomes for our clients. Are you ready to collaborate to greatness with us? Learn more at G2O.com/careers$86k-114k yearly est. 2d agoHead of Global Equity Administration
Stripe
Remote job
Stripe is a financial infrastructure platform that helps millions of businesses accept payments, grow revenue, and accelerate opportunities. Our mission is to increase the GDP of the internet, providing an unprecedented opportunity to contribute to the global economy. About the team The Total Rewards team ensures equitable and competitive compensation (cash, bonus, and equity) for all Stripes, reflective of their location. We align compensation programs with Stripe's business priorities to attract, retain, develop, and engage talent. What you'll do Stripe seeks an exceptional, hands-on leader to define the vision and guide our global equity programs into their next phase. You will strategize for continued growth globally, operating with significant autonomy and setting goals that focus on long-term scalability. This role is accountable for all equity aspects, including data integrity and scaling systems and processes. You will develop and manage the equity administration team and report to the Head of Total Rewards. Responsibilities Lead the Global Equity Management (GEM) team, autonomously defining its scope, vision, and challenging goals in alignment with overall company and talent strategy Oversee and inspire a globally distributed team, primarily working through and with others to accomplish work and ensure their success with clear guidance, direction, and coaching Determine and own the operating model for the GEM team, including vendor strategy, with a strong emphasis on enhancing the user (employee) experience and creating global, scalable playbooks to prevent single points of failure Proactively identify and optimize global equity policies and processes, anticipating industry trends and potential long-term issues before they become crises, and building solutions for long-term growth and scalability Serve as a trusted internal advisor, seeing problems others don't, rallying teams to create solutions, and providing deep subject matter expertise to navigate complex equity situations and compliance obligations Lead complex cross-functional collaborations with key internal partners (Legal, Corporate Tax, Accounting, Finance, Investor Relations, Payroll, Recruiting, People Partners, Benefits, Compensation), influencing and getting other teams on board with the team's vision to design and implement global equity processes and program enhancements Ensure global tax compliance for applicable employees by actively partnering with the tax team on global reporting and anticipating regulatory changes Lead large and complex global equity projects from inception to completion, including advising on M&A activity, scoping time/fiscal budgeting, cross-dependencies, and setting Stripe's goals for all involved Serve as the ultimate point of escalation for any GEM-related challenges Partner strategically with the Finance team and People team leaders to set and manage GEM team budgets Utilize deep data analysis and solicit feedback to make informed, impactful equity-related recommendations and decisions, considering user experience, costs, and ROI on equity programs Anticipate and influence the business regarding changing regulations and policies related to equity, strategizing communication plans and outreach as needed to prepare the company for future impacts Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements A Bachelor's degree A background of at least 7+ years of experience in global equity management and administration, including at least 3+ years of leading the function and a distributed team CEP Level 3 designation required Proven experience managing global external providers such as vendors and consultants Strong knowledge of global equity laws, regulations, and processes Preferred qualifications Experience with Shareworks/Morgan Stanley/E*Trade Experience scaling equity at a fast growing company in both the private and public sector Very deep subject matter expertise in multiple equity areas, with the ability to independently acquire knowledge for complex new issues and execute resolutions Highly collaborative, yet independently drives complex, company-wide projects and decisions forward through indirect influence and strategic leadership Thinks strategically and creatively, identifying and solving problems others don't see, reexamining assumptions to define long-term vision and build pre-emptive solutions to potential crises Effectively manages multiple, competing priorities and large, complex projects with urgency and focus, including scoping, budgeting, and managing cross-dependencies Demonstrated literacy in AI concepts and applications$70k-140k yearly est. Auto-Apply 10d agoCoupon Marketing Specialist- Part Time/Project Based- Remote
Yoh, A Day & Zimmermann Company
Remote job
Yoh is seeking a Coupon Marketing Specialist for a Project based, 6+month contract with our client in the Media Publications Industry, in a remote capacity Project based work-up to 6 hours a week $17/hr. max pay rate Ability to set your own schedule within the established timeframes of tasks The Coupon Marketing Specialist will join the Client's Deals team with our client, dedicated to best-in-class discount shopping experiences across e-commerce. You will play an essential role in creating and verifying deals to clients that will leverage the full power of our coupon platform. You will be charged with scanning the landscape for competitor deals and ensure our pages maintain the competitive edge providing the best deals available to the client's readers. What You Will Be Doing Monitor the coupon landscape and competitor deals thoroughl Accurately and efficiently manage data migration and entry across systems Write expertly crafted SEO and SEM descriptions for top-tier commerce brands and partners to help our team ensure our pages garner higher impression share and ranking in Google search results Enforce best-in-class deal copy for our merchant pages and with client's diverse audiences and advertiser goals in mind Work with the Senior Director of Commerce Partnerships, the Account Managers, and the Marketing Coordinator to manage coupon campaigns from creation, to activation, to finish Assist with updating the pages of our proprietary coupon platform by verifying existing deals and revising the content Interact with internal teams to give them consistent updates on coupon landscape, deal opportunities, and the competitor market Who You Are You have a bachelor's degree or experience in an advertising or online publishing environment. Experience with Google Ads, paid search, and deal copy is a plus but not required. . You understand the ecommerce landscape and user experience, maintain high standards, and have a sharp eye for detail. You demonstrate strong thoroughness and accuracy in your work. You can't help but catch even the tiniest inconsistencies and discrepancies in deal components. You are a strategic thinker who can navigate easily from big picture to small details. Further, you have a high degree of empathy and hold the consumer experience/journey as most important. You're driven by tight deadlines, possess strong project management skills, and you practice clear communication with internal stakeholders. You live by prioritization and organization. You see the big picture, but your attention to detail makes you an invaluable asset to any team. If This Sounds Like You, Apply Now! Yoh makes finding and applying for jobs simple. Partner with Yoh to find the right opportunities across multiple industries in the US and UK. Find out more here! Estimated Min Rate: $17.00 Estimated Max Rate: $17.00 What's In It for You? We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh's network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh's extensive talent community that will provide you with access to Yoh's vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include: Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week) Health Savings Account (HSA) (for employees working 20+ hours per week) Life & Disability Insurance (for employees working 20+ hours per week) MetLife Voluntary Benefits Employee Assistance Program (EAP) 401K Retirement Savings Plan Direct Deposit & weekly epayroll Referral Bonus Programs Certification and training opportunities Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply. Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Visit ************************************************ to contact us if you are an individual with a disability and require accommodation in the application process. For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. By applying and submitting your resume, you authorize Yoh to review and reformat your resume to meet Yoh's hiring clients' preferences. To learn more about Yoh's privacy practices, please see our Candidate Privacy Notice: **********************************$17 hourly 1d agoTechnical Support Engineer
BWE
Columbus, OH
The Support Engineer plays a critical role in delivering Tier two and three level support and mentoring junior staff within a nationally distributed financial services organization. This role serves as the escalation point for complex technical issues and contributes to strategic initiatives that improve support operations, user experience, and technology adoption. The ideal candidate is a seasoned IT professional with strong technical acumen, leadership capabilities, and a passion for service excellence. Responsibilities: Resolve escalated hardware, software, and network issues with precision and speed. Perform root cause analysis and implement long-term solutions. Guide IT Support Specialists through complex troubleshooting, share best practices, and lead cross-training initiatives across platforms like Salesforce, Workday, and Microsoft 365. Analyze support ticket trends and recommend improvements to reduce volume and enhance resolution times. Implement automation and AI-assisted workflows where applicable. Lead projects to improve device provisioning, support processes, and end-user experience, with focus on automation and self-service enablement. Maintain and optimize asset tracking, license management, and endpoint lifecycle systems with automated reporting. Collaborate with Systems Engineering and other IT teams to resolve advanced issues and strengthen infrastructure reliability. Lead or support technology rollouts, including new applications, endpoint imaging, and security enhancements. Ensure onboarding processes are efficient and consistent, overseeing IT provisioning for new employees. Refresh and expand the internal knowledge base, incorporating AI-powered search and self-service capabilities. Provide clear documentation, training resources, and quick-start guides for citizen developer and automation scenarios. Establish baseline support metrics (ticket volume, resolution time, satisfaction) and deliver weekly reporting on team performance. Maintain and refresh internal knowledge base articles, troubleshooting guides, and citizen developer quick-start documentation. Key Deliverables: Implement and measure impact of one AI-powered enhancement (such as automated ticket triage or AI-assisted troubleshooting workflows) to improve response speed or user satisfaction, with documented success metrics and team training plan. Design and deliver cross-training schedule for IT Support specialists in Salesforce, Workday, and Microsoft 365, including competency assessments and certification pathways. Lead comprehensive refresh of BWE's internal knowledge base, ensuring it reflects current systems and processes while incorporating AI-powered search and self-service capabilities. Create citizen developer support documentation and quick-start guides for common IT automation scenarios, with clear governance boundaries. Analyze support ticket patterns over 90 days and provide formal recommendations for reducing volume or improving resolution times, including specific process improvements. Establish baseline support metrics (ticket volume, resolution times, user satisfaction) and implement weekly reporting to track team performance and identify automation opportunities. Minimum Qualifications: 3+ years of IT support experience with demonstrated success resolving complex technical issues. Strong proficiency with mac OS, Windows, and mobile device environments. Experience in financial services or other regulated industries preferred. ITIL Foundations Certification (preferred at hire, required within 6 months). Bachelor's degree in IT, Computer Science, or related field (or equivalent experience). Proficiency in Microsoft 365, Teams, Adobe Acrobat, Azure AD/Entra, and endpoint management tools. Experience with ticketing systems (e.g., FreshService) and the ability to manage concurrent priorities. Familiarity with network protocols, endpoint security, and remote support tools. Excellent communication and documentation skills for non-technical audiences. Preferred Qualifications: Experience implementing AI-powered support tools and automation strategies. Familiarity with Salesforce, Workday, SharePoint, and other enterprise platforms. Ability to lead small technical projects and mentor junior staff. Exposure to project management and cross-functional IT initiatives.$59k-85k yearly est. 4d agoFront End Architect/Lead - Springfield, USA
Photon Group
Remote job
Job Title: Frontend Architect About the Role We are looking for an exceptional Frontend Architect who is highly hands-on and deeply experienced in React.js, Micro Frontend (MFE) architecture, and performance engineering. The ideal candidate will lead the development of a scalable frontend framework that supports both Server-Side Rendering (SSR) and Client-Side Rendering (CSR) while optimizing site performance and user experience. This role involves architecting and developing a state-of-the-art frontend system that integrates seamlessly with our Backend-for-Frontend (BFF) layer, powered by Spring Boot microservices, and deployed on Google Cloud Platform (GCP). Key Responsibilities Design and build a high-performance frontend framework using React.js and Micro Frontend (MFE) architecture. Implement SSR/CSR hybrid strategies to optimize rendering, SEO, and page performance. Architect and optimize the BFF layer to enhance frontend-backend interactions. Improve frontend performance using lazy loading, predictive prefetching, tree shaking, and edge caching. Collaborate with backend engineers to optimize API designs and system efficiency. Define best practices for state management using Redux and Redux-Saga/Thunk for handling complex application flows. Optimize frontend applications for speed, security, and scalability in GCP environments. Lead, mentor, and coach frontend engineers, promoting technical excellence. Stay up to date with industry trends, especially in frontend performance optimizations. Key Requirements 8+ years of experience in frontend development with extensive expertise in React.js. Deep knowledge of Micro Frontend (MFE) architecture, modularization, and federated module design. Strong understanding of SSR/CSR hybrid architectures with Next.js (optional but a plus). Expertise in state management using Redux and Redux-Saga/Thunk. Strong JavaScript/TypeScript proficiency with modern ES6+ concepts. Must-have experience with GraphQL for efficient data fetching. Experience integrating frontend with Spring Boot microservices via BFF architecture. Hands-on experience with Tailwind CSS for highly scalable and maintainable UI designs. Strong background in frontend performance optimization, including: Lazy loading, tree shaking, and code splitting Web Vitals optimizations (LCP, FID, CLS) Edge caching & CDN optimizations Predictive rendering and smart prefetching Experience working in GCP (Google Cloud Platform) for cloud deployment and CI/CD automation. Solid understanding of frontend security best practices and performance tuning. Excellent problem-solving skills and a strong passion for writing clean, maintainable, and testable code. Strong leadership and mentoring capabilities to guide junior developers and drive technical excellence. Nice-to-Have Skills Familiarity with A/B testing and automated UI performance tuning. Expertise in containerization (Docker, Kubernetes) for frontend deployments. Compensation, Benefits and Duration Minimum Compensation: USD 54,000 Maximum Compensation: USD 189,000 Compensation is based on actual experience and qualifications of the candidate. The above is a reasonable and a good faith estimate for the role. Medical, vision, and dental benefits, 401k retirement plan, variable pay/incentives, paid time off, and paid holidays are available for full time employees. This position is available for independent contractors No applications will be considered if received more than 120 days after the date of this post$31k-76k yearly est. Auto-Apply 60d+ agoUser Experience Athlete - Call Support (Remote)
Ultrahuman
Remote job
About Ultrahuman:Ultrahuman is the world's most comprehensive self-quantification platform. Ultrahuman's products include the Ultrahuman Ring AIR, world's lightest sleep-tracking wearable, Ultrahuman M1, a continuous glucose monitoring platform, Blood Vision, a preventive blood testing platform with the pioneering UltraTrace™ technology and Ultrahuman Home, a revolutionary health device for your home. By collating a large set of biomarkers on an integrated platform, Ultrahuman is able to create a grand unified view of the human body. About the Role:As a User Experience Athlete - Call support, you will be at the heart of our ecosystem, closely working with all stakeholders to drive our success. You will ensure that you represent our values, mission, and brand image accurately. You will be a core pillar of the Customer support team, that can make or break us, at Ultrahuman. If you are a good listener, love solving problems, and have great attention to detail, (from 8.00AM to 11.00 PM IST) we would love to connect with you! Key Responsibilities:Handle High Volumes of Calls: Manage and resolve a large volume of inbound calls professionally and efficiently. Ensure adherence to response time SLAs and maintain a high standard of service quality. User Communication: Communicate clearly and effectively with users, adapting to various accents and communication styles typical of users from the US, UK, EU, UAE and rest of the world. Demonstrate excellent listening skills to understand user concerns and provide tailored solutions. Troubleshooting and Problem Solving: Provide accurate information and resolutions for user queries regarding Ultrahuman products and services. Identify patterns in user issues and escalate complex problems to the appropriate teams. Proactive Follow-Ups: Send outbound emails to provide updates or confirm resolutions for users, ensuring clear and concise communication. Keep users informed about the status of their queries, building trust and rapport. Ensure tickets are raised correctly, monitored to closure. Adaptability: Quickly adapt to the needs of users from different regions, adjusting your communication approach to align with cultural and linguistic nuances. Stay updated on product knowledge, new features, and updates to provide informed help and support. Customer Empathy and Patience: Approach each interaction with empathy and patience, ensuring users feel valued and understood. Handle challenging conversations with professionalism and maintain composure under pressure. Documentation and Reporting: Accurately document user interactions, key issues, and resolutions in the system for future reference. Provide detailed feedback to internal teams to aid in improving processes and user experience. Team Collaboration: Work closely with cross-functional teams, including technical support, product, operations and engineering teams, to resolve user issues effectively. Share insights and collaborate with teammates to continuously improve service delivery. Requirements: Experience: Prior experience in call support (Min of 1 year) , particularly in managing international clients, is highly preferred. Must have: A background in sports (preferably an athlete), health, fitness, and related areas. Communication Skills: Exceptional verbal and written communication skills, with the ability to articulate thoughts clearly and concisely. Language Proficiency: Strong command of English, with an ability to understand and adapt to various regional accents. Problem-Solving: Strong analytical skills to diagnose and resolve user concerns effectively. Tech Savviness: Comfortable using CRM tools, payment gateway tools, workspace tools like slack, call support systems, and other relevant softwares. Availability: Must work night shifts to align with international time zones. Adaptability: Ability to handle diverse user profiles and dynamically adjust communication styles. Empathy: A user-first mindset with a commitment to delivering exceptional experiences. Perks: Work remotely from the comfort of your home. Opportunity to be part of a mission-driven team revolutionising health and fitness. A dynamic and inclusive work culture that fosters growth and learning. If you're ready to be the voice of Ultrahuman, delivering excellence in every interaction, apply now to join our team! To Apply:Send across a Loom Video answering the following questions to [email protected] with the subject line as: Applying for Call support (Day shift) Introduce Yourself: We like the quirky, geeky, and experimental sides of people. Include three random things about you in your intro. Let us know about your personality, unconventionally! Why Ultrahuman and Call Support? What excites you about being the voice of Ultrahuman? How do you see yourself making an impact by supporting our global user base through call support? Share how your skills and passion align with the demands of this role. Customer Experience: In your opinion, what's the distinguishing factor between good and great customer experience? Situational Question: Imagine you are on a call with a user from the US who is frustrated because their Ultrahuman ring's battery isn't lasting more than 24 hours. Record yourself role-playing how you would handle this situation. Walk us through the process of how you would address their concern, empathize with their frustration, build rapport with the user, provide a potential resolution, and outline any next steps you would take (e.g., sending an email update or escalating to technical support). Ensure your tone is professional, empathetic, and solution-oriented and most importantly friendly. Assignment Objective: We want to see how you think on your feet and adapt to real-life scenarios. This assignment will help us evaluate: Your communication skills, including clarity and adaptability to different accents. Your problem-solving approach and ability to de-escalate challenging situations. Your ability to convey empathy and build trust over the phone. Excited to join our team? Submit your Loom video and let's hear what you've got!$44k-106k yearly est. 60d+ agoNetwork Architect
Strategic Systems Inc.
Remote job
Join our family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 164 airport locations, 18 countries, and on 5 continents. Are you ready to take off on your next career with us? Position Overview: The Senior Network Architect will play a pivotal role in designing, implementing, and managing the organization's network infrastructure. This role demands extensive hands-on experience with Cisco, Meraki, Aruba, and Palo Alto hardware, with a specialized focus on wireless networks and deployments. The ideal candidate will have a track record of leading network modernization projects and conducting comprehensive site surveys. Additionally, the Senior Network Architect will lead and mentor a team of network engineers, ensuring alignment with architectural standards and project goals. This role ensures the network meets high-performance, scalability, and security requirements, supporting both current and future business needs. Key Responsibilities: Ensure the network infrastructure supports scalability, performance, and security, aligning with business goals. Lead efforts in network modernization, leveraging best practices and state-of-the-art solutions. Design and deploy wireless networks, ensuring coverage, performance, and security meet or exceed industry standards. Conduct detailed site surveys for wireless deployments, ensuring optimal placement of access points and minimal interference. Troubleshoot and resolve wireless network issues, ensuring minimal downtime and seamless user experience. Work with third-party vendors and internal teams to deploy wireless networks efficiently and securely. Configure and manage hardware across Cisco, Meraki, Aruba, and Palo Alto platforms. Ensure seamless integration of network components with cloud and on premises infrastructure. Stay updated with the latest technology trends and vendor solutions to recommend the best-fit hardware for the organization. Lead network modernization projects, including migrations, upgrades, and large-scale deployments. Collaborate with stakeholders, including IT leadership and external partners, to ensure projects meet deadlines and budgetary constraints. Provide hands-on technical leadership to other network engineers, ensuring adherence to best practices. Design networks with robust security protocols, utilizing firewall technologies (such as Palo Alto) to safeguard against threats. Ensure compliance with regulatory standards, industry best practices, and internal security policies. Proactively monitor the network for performance issues, implementing upgrades and fixes as necessary. Analyze current network configurations and propose enhancements to improve resilience, security, and performance. Lead and mentor a team of network engineers, providing guidance, support, and professional development. Foster a collaborative and high-performance environment, ensuring the team meets architectural and project goals. Coordinate team efforts to ensure the successful execution of network projects. Qualifications: Education: Bachelor's or Master's degree in Computer Science, Information Technology, or a related field. Experience: 8+ years of experience in network architecture, with a strong emphasis on wireless network design and deployment. Proven experience working with Cisco, Meraki, Aruba, and Palo Alto hardware. Extensive hands-on experience with network modernization projects. Certifications: Cisco CCNP/CCIE, Aruba Certified Mobility Expert (ACMX), and Palo Alto Networks Certified Network Security Engineer (PCNSE) are highly desirable. Working Conditions: This is a full-time position. Regular travel within the North American region will be required, remote working will be considered for the right candidate, but regular site visits are a requirement. Ability to work outside of regular business hours to address critical issues or during emergencies. Maintain regular and punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards. Work is performed in an office environment, with the potential for occasional work outdoors or in a warehouse. It requires the ability to operate standard office equipment, as well as occasionally lift up to 25lbs.$93k-123k yearly est. 4d agoInfor Finance ERP Analyst - 245267
Medix Technology
Remote job
Infor Finance ERP Analyst 100% Remote Unable to provide sponsorship now or in the future Our client is a leading healthcare organization looking to bring on an Infor Finance ERP Analyst onto their team. This individual will work alongside the ERP team to manage & configure the Finance module of their Infor ERP system. Responsibilities: Perform daily configuration, monitoring, maintenance, and troubleshooting for the Infor Finance module. Deliver technical support to end users by resolving system-related issues and ensuring a positive user experience. Configure ERP modules to meet business needs and align with established workflows. Collaborate with IT teams and external vendors to customize ERP features and integrate third-party applications. Partner with departments such as Finance, HR, and Inventory to analyze processes and identify opportunities to improve efficiency through ERP solutions. Propose and implement enhancements to optimize system performance and streamline business operations. Conduct user training sessions and develop comprehensive manuals and guides for ERP usage. Maintain detailed documentation of system updates, configurations, and procedures for future reference. Coordinate, test, and validate ERP upgrades to minimize operational disruption; assist in evaluating and selecting new ERP tools or solutions when needed. Requirements: Associate's Degree required, Bachelor's Degree preferred. 3+ years of experience configuring the Infor Finance module. Experience in troubleshooting and solving technical issues related to ERP systems. Strong communication skills.$42k-57k yearly est. 3d agoeCommerce Site Lead
OTC Industrial Technologies
Remote job
eCommerce Site Lead Reports to: Operations OTC Industrial Technologies is seeking a detail-oriented and technically minded eCommerce Site Lead to manage the daily operation, maintenance, and performance of our enterprise eCommerce websites. This role supports the functionality, integration, and user experience of OTC's eCommerce platforms, coordinating day-to-day activities across development, design, and content teams. Working closely with internal and external partners, this position ensures site stability, accurate product data, and smooth execution of ongoing enhancements. The ideal candidate is a hands-on problem solver with strong project coordination skills and a solid understanding of eCommerce platforms, user experience, and digital marketing principles. What You'll Do * Manage the daily operation and technical workflows of OTC's eCommerce websites to ensure consistent functionality and optimal user experience. * Use Jira and Confluence to create and track tickets, maintain documentation, and coordinate sprint deliverables with development partners. * Collaborate with internal stakeholders (Marketing, IT, Operations) and external agencies to execute updates, integrations, and feature releases. * Perform User Acceptance Testing (UAT) and quality assurance to validate deployments and identify issues. * Support and maintain product data accuracy, merchandising updates, and site navigation improvements. * Assist in developing and maintaining SEO, SEM, email, social media, and affiliate marketing initiatives to drive traffic and conversions. * Help establish and track KPI dashboards and performance metrics to ensure alignment with overarching business goals. * Monitor and analyze site performance, sales data, customer behavior, and digital marketing metrics to identify trends and opportunities for improvement. * Coordinate content and UX updates to ensure alignment with brand standards and accessibility best practices. * Provide technical support and eCommerce best-practice recommendations to internal teams. * Assist leadership with project documentation, milestone tracking, and communication related to website initiatives. What You'll Need * Bachelor's degree in Marketing, Business, Information Systems, or a related field. * 1-3 years of hands-on experience managing or supporting eCommerce websites or digital production workflows. * Working knowledge of Jira and Confluence; familiarity with Agile/Scrum workflows * Familiarity with enterprise or mid-market eCommerce platforms (e.g., BigCommerce, Shopify). * Understanding of SEO, SEM, email marketing, social media, and affiliate marketing strategies. * Basic understanding of web analytics and KPI tracking. * Strong organizational, communication, and problem-solving skills with high attention to detail. * Demonstrated ability to prioritize multiple projects and meet deadlines in a fast-paced environment.$24k-31k yearly est. 36d agoCommercial Marketing Analytics Manager (Remote Available)
Alphabroder
Remote job
JOIN US AND "CREATE YOUR VISION" ABOUT US S&S Activewear is a leading North American, tech-enabled specialty distributor of imprintable apparel, including t-shirts, fleece, athletic wear, headwear, workwear, scrubs and accessories. We pride ourselves on being the "critical link" that enables our 100+ brand partners such as Adidas, Columbia and Gildan to reach our hyper-fragmented base of customers, comprised of apparel decorators, eRetailers and promotional products distributors that embellish apparel items for diverse end consumer use cases (e.g., everyday wear, concerts, fitness attire, life events, team sports, etc.). At S&S, we differentiate in the market through a customer service focus, strategic product portfolio, world-class distribution infrastructure, a collaborative growth culture and a relentless focus on technology and innovation. Our success has compounded since the Company's humble beginnings in 1988 as a regional t-shirt distributor to a leading, multi-billion-dollar value-added distribution platform that drives market penetration for our suppliers while enabling the growth, operations and fulfillment for a diverse range of customers across channels and business sizes. We strive to be the apparel distributor of choice while inspiring and fostering growth for customers, employees and suppliers through our core values of service, deep relationships, innovation, continuous improvement and accountability. ABOUT THE ROLE We are seeking an experienced and collaborative Commercial Marketing Analytics Manager to help build and scale a comprehensive marketing measurement capability. This role will focus on developing a full-funnel measurement framework that supports both digital and broader marketing initiatives, enabling more effective planning, execution, and optimization. The ideal candidate brings a strong foundation in marketing analytics, experience across a variety of measurement methodologies, and a track record of introducing new capabilities that drive business impact. Experience in B2B marketing environments and e-commerce analytics is a strong plus. SCHEDULE Monday-Friday, Full-Time, Exempt Remote Available WHAT YOU WILL DO Marketing Measurement Framework & Strategy * Develop and implement a scalable, full-funnel marketing measurement framework that aligns with business goals and marketing strategies. * Define and standardize KPIs across brand, demand generation, and retention efforts. * Partner with marketing leadership to evolve measurement maturity and introduce new capabilities. End-to-End Campaign Planning & Measurement * Collaborate with cross-functional teams to support end-to-end campaign planning, from setting objectives and KPIs to post-campaign analysis and insights. * Ensure measurement plans are in place for all major campaigns, including test design, tracking, and performance evaluation. * Provide guidance on learning agendas and how to apply insights to future planning cycles. Cross-Functional Collaboration * Work closely with teams across marketing, merchandising, commercial strategy, commercial analytics, and data science to ensure alignment on measurement priorities and data integration. * Serve as a key liaison to translate business questions into structured measurement plans and learning agendas. E-Commerce Analytics * Support measurement and optimization of e-commerce performance, including traffic, conversion, and digital merchandising effectiveness. * Partner with digital and UX teams to analyze customer journeys and identify opportunities to improve site performance and user experience. * Contribute to the integration of e-commerce data into broader marketing performance reporting. Capability Development & Enablement * Support the rollout of new measurement methodologies such as marketing mix modeling (MMM), attribution modeling, and incrementality testing. * Help integrate digital and offline data sources to enable holistic performance evaluation. * Collaborate with internal and external partners to evaluate and implement measurement tools and platforms. Team Leadership * Manage and develop a marketing analytics analyst, providing mentorship, guidance, and support in day-to-day work and long-term career growth. * Foster a collaborative and learning-focused environment within the analytics function. Performance Analysis & Optimization * Guide the analysis of marketing effectiveness across channels and tactics, identifying opportunities to improve ROI and customer engagement. * Contribute to test design and evaluation for A/B and test & control experiments. * Help build dashboards and reporting structures that support ongoing performance monitoring. WHAT WE'RE LOOKING FOR * 7+ years of experience in marketing analytics, marketing strategy, or related roles. * Strong understanding of full-funnel marketing measurement, including brand, digital, CRM, and e-commerce channels. * Experience developing and implementing measurement frameworks and introducing new analytics capabilities. * Familiarity with MMM, attribution modeling, and incrementality testing. * Excellent communication and collaboration skills, with the ability to influence across functions. * Experience in B2B or hybrid B2B/B2C environments is highly desirable. * Bachelor's degree in marketing, Business, Economics, or a related field; advanced degree a plus. Preferred Tools & Platforms * Google Tag Manager, Google Analytics 4, Listrak, Qualtrics * Power BI, SQL, Snowflake * Google Ads Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or listen. Working Environment This job operates in a professional office and home office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Reasonable accommodation may be made to enable people with disabilities to perform the essential functions. S&S Activewear welcomes people of all backgrounds and experiences and are committed to creating a diverse culture and supporting human growth. We are proud to be an equal opportunity employer and are committed to providing equal opportunity for all employees and applicants. We conduct business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. Our policy is to recruit, hire, train, promote, assign, transfer, and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons. S&S participates in E-Verify and will provide the federal government with your Form I-9 information to confirm you are authorized to work in the U.S. This job offer is contingent upon the completion of a satisfactory background check.$81k-108k yearly est. 32d agoSolutions Architect [80541]
Onward Search
Remote job
Onward Search is a specialized staffing and talent solutions company that helps professionals find top jobs with the nation's leading brands. We're looking to hire a Solutions Architect for a fully remote, contract opportunity with a leading healthcare company. Solution Architect Responsibilities Receive epic/feature assignments and general direction from train architect. Partner with Product Owner, BA and Development technical leads to refine/understand requirements. Partner with Solution Domain Lead architects (if necessary) to seek guidance or vet solutions impacting other domains. Collaborate with integration architect to deliver solution artifacts (sketch, ppt, etc.) Continuously attain and refine business and systems subject matter expertise. Leverage architecture patterns for the solution. Create them if covering new ground. Present solution sketches to various stakeholders (SS architect team, Infrastructure SMEs, business, etc.) for review and feedback. Required Skills: Significant experience with systems integration. Experience with the design and development of complex systems; employs a disciplined and rigorous approach Adept at requirements analysis, estimation, systems and application design, and testing Familiarity with popular Design Patterns. Excellent collaboration, influencing, and consensus-building skills. Ability to work with persons in all job functions (e.g. product, program, developers, etc). Excellent verbal and written communications Ability to manage multiple competing priorities with minimal supervision. Self-directed A great team player, with demonstrable experience delivering superior software products via Agile methodologies Experience on an Agile team Experience with modern languages, frameworks, and technologies such as Java, JavaScript, Node.js, messaging queuing infrastructures, as well as cloud and on-premise infrastructure and services Experience with distributed computing architectures, including race conditions, parallelism, and concurrency control Meeting facilitation with stakeholders, partners and team Desired Skills A proven track record working as part of a team on large/complex systems Architectural/technical experience with cloud native especially AWS and GCP and their cloud offerings. Experience with RDBMS and/or NoSQL databases (i.e. MongoDB). Understands the benefits and trade-offs of both. Familiar with normalization and denormalization, sharding, and other data-centric patterns Architectural/technical experience with Gen AI (RAG frameworks, Vector DB searches and embeddings, etc.) and/or Conversational AI (IBM WatsonX, Google Dialog Flow, etc.) Experience designing REST APIs that facilitate a strong developer experience or simplify systems integration. Experience with SAFe Software Development Principles Experience with distributed caching solutions; understands the factors that enable effective caching Exposure to CI/CD and DevOps Experience with Service Now or Salesforce for case management, workflow-based solutions Primary technologies API-first centric enterprise GCP (big data), AWS (digital experience/compute), Azure cloud (compute), Salesforce Service Cloud for user experience (GPS and some MX) Workflow experience with Service Now. Perks & Benefits: Medical, Dental, and Vision Insurance Life Insurance 401k Program Commuter Benefit eLearning Education Reimbursement Ongoing Training & Development *To qualify for our benefits package, you must work over 30 hours per week and the length of assignment must be a minimum of 10 weeks. To learn more about this Solution Archiect opportunity, apply now. Our recruitment team will be in touch, guide you through the interview process, and advocate on your behalf.$98k-143k yearly est. 4d agoProduct Internship - Summer 2026
Opensesame
Remote job
OpenSesame is transforming workforce development with an AI-powered marketplace of 60,000+ skill-building courses and learning pathways. We help organizations build skills and stay compliant through a high-quality content catalog, seamless LMS/LXP integrations, and advanced capabilities like skills-based curation and multilingual content creation. More than 2,000 companies, including 150+ of the Global 2000, rely on OpenSesame to develop the world's most productive and admired workforces. Learn more: ************************ Internship Overview OpenSesame seeks passionate, driven students to join our paid summer internship program and gain hands-on experience in a fast-growing, remote-first B2B SaaS company developing AI-powered products that help organizations upskill their people and fuel long-term growth. As a Product Intern, you'll collaborate with Product Managers, Engineers, Designers, and Analysts to help shape the future of OpenSesame's product. You'll work on meaningful projects that bring new ideas to life, strengthen the user experience, and help customers achieve success. You'll also explore how AI and data-driven insights can inform product strategy, improve customer outcomes, and shape the future of learning technology. This internship offers a unique opportunity to see how human-centered design and AI innovation come together to create products that make a global impact. About the Product Team At OpenSesame, our Product Team is at the forefront of transforming the eLearning experience. We craft a customer-centered roadmap that empowers administrators, engages learners, and amplifies publisher success. Partnering closely with Engineering, we bring bold ideas to life as scalable SaaS solutions through agile and iterative development. Guided by user feedback, data, and AI-driven insights, we continuously evolve our platform to shape the future of learning - unlocking potential and driving professional growth on a global scale. Performance Objectives By 2 Weeks Learn OpenSesame's product line, roadmap, and agile development processes. Shadow Product Managers and participate in team ceremonies such as standups, retrospectives, and planning sessions. Explore user feedback, data dashboards, and product analytics to understand how success is measured. By 30 Days Support projects like market and user research, design collaboration, and documentation improvements. Help analyze customer and product data to identify opportunities for process or product enhancements. Contribute to refining user stories and requirements for features, including those that leverage AI capabilities. By 60 Days Become a trusted partner to Product Managers by providing insights that inform roadmap decisions. Lead a small platform improvement or research project, integrating data or AI-driven findings. Share your recommendations with stakeholders, demonstrating how your work supports our mission to unlock learning potential through technology and innovation. Creative Project Requirement: As part of your application, you are required to submit a creative project that helps us get to know you beyond your resume. You're encouraged to choose any format that best represents you - for example, a short video (under 5 minutes), slide deck, written reflection, cover letter, vision board, Miro board, or another medium that showcases your ideas and personality. In your project, please answer the following three questions: How do you see OpenSesame fitting into your career journey or long-term goals? What strengths, skills, or perspectives will you bring to OpenSesame to make an impact and contribute to our mission? What excites you most about working with AI, and how do you think it can shape the future of learning and work? You'll share a link to your project as part of your application. To ensure your project is effectively reviewed, please keep it concise and focused. Think of it as your opportunity to show us how you bring ideas to life and what makes your perspective stand out. We're drawn to curiosity, creativity, and authentic expression. Additional Program Details Application Closes: Friday, 27th February 2026 Program Dates: Anticipated Start: Tuesday, 16 June 2026 Anticipated End: Friday, 28 August 2026 (We can adjust up to two weeks earlier for students returning to school before the program concludes) Commitment: Full-time (40 hours/week) Eligibility and Location: Must be a current student enrolled in a college/university program or have graduated within the past 12 months (undergraduate, postgraduate, or associate programs accepted) This position is fully remote and can be based anywhere in the U.S. Compensation: Standard: $25/hour Fully Remote Role: Interns must have a personal computer and access to consistent high-speed internet during working hours. Opportunities and Expectations: OpenSesame's internship program is immersive and growth-focused, pairing each intern with a dedicated mentor and offering meaningful, hands-on projects that make an impact. You'll also take part in professional development sessions, networking opportunities, and book club discussions, receive volunteer time off to give back to your community, and gain full access to our course catalog for your own learning and development. Interview Process: When you apply, you'll submit one application, which includes your creative project and team preferences. After the application review, selected candidates will be invited to a virtual OpenSesame webinar to learn more about our company, culture, and internship program. Following the event, all candidates will move forward to interviews with the hiring manager and team for the department they're being considered for. Ready to make an impact? Apply now and bring your creativity, energy, and problem-solving skills to OpenSesame. We're excited to see what you'll bring to the table! Equal Employment Opportunity: OpenSesame is an Equal Employment Opportunity and Affirmative Action employer that values and welcomes diversity. We do not discriminate on the basis of various legally protected characteristics, including criminal history, and strive to provide reasonable accommodations to qualified individuals with disabilities. We prioritize safety and security and may use your information accordingly, and you can contact us for assistance or accommodations during the job application process. For more information on our Diversity, Equity, and Inclusion initiatives, click here. CPRA (California Candidates): When you submit your application, OpenSesame may collect and use your personal information in accordance with our privacy policy and the CPRA. This may include personal details and employment history, and will only be used for employment-related purposes. We may share this information with third-party service providers, but we will not sell it to third parties. If you have any questions or concerns, please contact us, and for more information on your rights under the CPRA, refer to our privacy policy or the California Attorney General's website.$25 hourly Auto-Apply 19d ago
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