Top 20 companies that use VoIP

2. AT&T

How AT&T uses VoIP:

• Experience with configurations of VOIP call routing with the Cisco 5300 router.
• Provided Business Analysis to migrate 2500 sites to VoIP across multiple domestic and international regions.
• Provided support to AT&T customers for data and Cisco VOIP solutions.

Most common skills for AT&T:

• Customer Service
• Customer Satisfaction
• Unix
• Project Management
• Customer Issues
• Customer Complaints

3. Comcast

How Comcast uses VoIP:

• Assisted in Comcast start up of VOIP service (CDV) by providing trunk access to other LEC's.
• Assist customers with resolving issues with home internet and VOIP phone functionality.
• Focus: cable services, commerce, content digital services, Internet Services and broadband VoIP phone services with innovative programming.

Most common skills for Comcast:

• Customer Service
• Customer Accounts
• Customer Issues
• Customer Complaints
• Inbound Calls
• Technical Issues

4. Verizon Communications

How Verizon Communications uses VoIP:

• Manage VoIP desk phones utilizing Cisco Unified CM Administration.
• Selected to serve as liaison between Verizon and Lucent Technologies to collaborate on design and rollout of VoIP and broadband technology.
• Designed, tested and implemented new fiber optic communication systems used for video, VOIP and data.

Most common skills for Verizon Communications:

• Customer Service
• Customer Satisfaction
• Ladders
• Project Management
• Customer Complaints
• Cycle Management

5. General Dynamics

How General Dynamics uses VoIP:

• Maintained CISCO VoSIP and VoIP communications along with WiFi Networks.
• Directed the maintenance and support of VoIP and STE III phones within the VTC suites.
• Developed solution for increasing NSTS capacity of the VoIP system directly related to the needs of the ODNI.

Most common skills for General Dynamics:

• DOD
• Technical Support
• RF
• Linux
• SharePoint
• Management System

6. Marriott International

How Marriott International uses VoIP:

• Support the analysis, design, and testing of voice over IP (VOIP) and Wireless services.

Most common skills for Marriott International:

• Marriott
• Guest Satisfaction
• Customer Service
• Front Desk
• Reservations
• Inbound Calls

7. Robert Half

How Robert Half uses VoIP:

• Worked on Cisco 2851, resolved issues with Fax, using VOIP.
• Aided in the definition and planning of a QoS schema for future plans to converge the network and move to VoIP.
• Provided Project Management assistance to VOIP project, Microsoft Office Suite 2007 upgrade/roll out and Canon Copiers/HP Printers upgrade.

Most common skills for Robert Half:

• Customer Service
• Expense Reports
• Payroll
• Journal Entries
• Data Entry
• QuickBooks

8. Invictus International Consulting

Most common skills for Invictus International Consulting:

• CPR
• Facebook

9. U.S. Department of the Treasury

Most common skills for U.S. Department of the Treasury:

• Treasury
• IRS
• SharePoint
• PowerPoint
• Subpoenas
• Tax Issues

10. Centurum

Most common skills for Centurum:

• Customer Service
• Customer Accounts
• Inbound Calls
• Perl
• Virtualization
• Outbound Calls

11. Nes Holdings

Most common skills for Nes Holdings:

• IRS
• Cable Management
• Cost Analysis
• Regulatory Compliance
• DOD
• Business Process

12. CACI International

How CACI International uses VoIP:

• Supported the hardware deployment of over 6500 VoIP phone units - Cisco 7961 and 7937G
• Install and maintain Cisco VOIP devices.

Most common skills for CACI International:

• DOD
• Quality Standards
• SharePoint
• National Security
• Logistics
• Windows

13. SAIC

How SAIC uses VoIP:

• Installed, operated and maintained VoIP services and devices to assist the mission and business requirements on the contract.
• Support MPLS, DMVPN, BGP, EIGRP, some OSPF and new VoIP deployments (for Avaya/Nortel phone systems).

Most common skills for SAIC:

• DOD
• SharePoint
• Project Management
• Technical Support
• Business Development
• Management System

14. Ledcor

Most common skills for Ledcor:

• PVC
• MSHA
• GPS
• Safety Standards
• Water Truck
• Balance Sheet

15. Leidos

How Leidos uses VoIP:

• Supported the local Lync EV, VOIP and digital Nortel/Avaya telecommunications systems.

Most common skills for Leidos:

• Cell-Based Assays
• DOD
• Project Management
• RF
• Subject Matter Experts
• SharePoint

16. Red River Bancshares

17. Interface Security Systems, LLC

How Interface Security Systems, LLC uses VoIP:

• Resolve issues Level 1 escalates for VOIP installations, router, modem and switch installations.
• Coordinated and managed installation of VoIP & networking solutions.
• Perform network configurations, setup and troubleshooting, Cisco router, Star2Star VoIP and Audio Codes VoIP equipment.

Most common skills for Interface Security Systems, LLC:

• VoIP
• Plant Equipment
• IP
• Customer Service
• Installation Process
• Lead Management

18. ManTech

How ManTech uses VoIP:

• Install VOIP, data, and video transmission equipment via point-to-point wireless network communication in hostile environments.
• Provide commander with VoIP Phone capability with attached Super Micro 5013-C VoIP Server.

Most common skills for ManTech:

• DOD
• Electrical Troubleshooting
• SharePoint
• SME
• Windows
• Technical Support

19. TDS

How TDS uses VoIP:

• Installed, programmed, and managed VOIP and Analog PBX phone systems.

Most common skills for TDS:

• Web Application
• Peripheral Equipment
• SOX
• VoIP
• Customer Support
• PowerPoint

20. Lincoln Financial Group

Most common skills for Lincoln Financial Group:

• Computer System
• Customer Service
• Annuities
• Customer Complaints
• HR
• Data Entry