Entry Level Customer Service Rep
Beloform Craft
Columbus, OH
DescriptionJob Description: The Entry-Level Customer Service Representative at BeloForm Craft in Columbus, OH, will be responsible for providing support to customers by handling inquiries, resolving issues, and ensuring a positive customer experience. This role is ideal for individuals who are enthusiastic about customer service and looking to start their career in a dynamic environment. Location: Columbus, OH Job: Full time - On site Pay Range: $18.50 - $27.00 hourly Key Responsibilities Respond to customer inquiries via phone, email, and chat promptly and professionally Provide accurate information about the company's products and services Process customer orders, returns, and exchanges accurately Maintain and update customer records in the company database Assist with administrative tasks such as data entry, filing, and document management Follow up with customers to ensure satisfaction and gather feedback Collaborate with other departments to ensure seamless customer service Skills, Knowledge and Expertise High school diploma or equivalent Excellent communication and interpersonal skills Strong problem-solving abilities and a customer-centric attitude Basic proficiency in Microsoft Office Suite (Word, Excel, Outlook) Ability to manage multiple tasks and prioritize effectively Attention to detail and strong organizational skills Benefits Health, dental, and vision insurance Paid time off (PTO) and holidays Retirement plan options (e.g., 401(k)) Professional development opportunities Wellness programs$18.5-27 hourly 2d agoVP, OPERATIONS
CCL Hospitality Group
Columbus, OH
Job Description Salary: $160,000 - $175,000 Other Forms of Compensation: Bonus + Car Allowance With people as our core and a deep commitment to exceptional hospitality, CCL Hospitality Group has a philosophy rooted in caring for the individuals who care for our guests. Our most significant competitive advantage is our team members. We constantly strive to strengthen our service culture. Every team member knows they matter and owns a stake in our success, delivering hospitality excellence. With four distinct operating companies - Morrison Living, Unidine, Coreworks, and The Hub, we are shaping the industry's future leaders with a culture of service focused on elevated hospitality for community living across the country. Join us and discover how we drive mutual success that leaves lasting impressions. Job Summary This individual ensures that assigned Food & Beverage/Culinary operations are efficient and effective. this position oversees multiple senior living communities. All levels of care are included throughout the communities. You will do this by establishing good rapport with clients, identifying profit opportunities, and developing strategic plans. Key Responsibilities: Ensures that the proper management of resources, distribution of services to customers, and analyses of systems are conducted Ensures menu and recipe design are in line with Compass Group standards and align with client needs Directs business to achieve high performance as measured by the company scorecard, participating in strategic planning meetings when necessary Responsible for safety and sanitation standards throughout the communities Successfully builds relationships at all levels of the organizations Builds an effective and results achieving team within the region Participates in the sales process by working with pre-proposal site survey team, aiding in presentations, aiding in negotiation and approving of final contact Performs other duties as assigned Qualifications: Experience in senior living/healthcare are very much preferred Bachelor's Degree, Master's Degree a plus 7+ years of management experience, multiple accounts Experience in personnel management including hiring, supervision, evaluation and succession planning Ability to multi-task as well as stay on task and concentrate with constant interruptions Must be able to make business decisions based on financial reports and similar facts Excellent knowledge of Microsoft Office: Word, Excel and PowerPoint Proven ability to enhance profitability, sustainability and creativity across all channels in alignment with business strategy Apply to CCL today! CCL is a member of Compass Group USA Click here to Learn More about the Compass Story Associates at CCL are offered many fantastic benefits. Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Flexible Time Off Holiday Time Off (varies by site/state) Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) Paid Parental Leave Personal Leave Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. ************************************************************************************ Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Applications are accepted on an ongoing basis. CCL maintains a drug-free workplace. Req ID: 1488651 CCL Hospitality Group JON DAVIS [[req_classification]]$160k-175k yearly 7d agoUtilization Review Intake Specialist
Virginpulse
Remote job
Who We Are Ready to create a healthier world? We are ready for you! Personify Health is on a mission to simplify and personalize the health experience to improve health and reduce costs for companies and their people. At Personify Health, we believe in offering total rewards, flexible opportunities, and a diverse inclusive community, where every voice matters. Together, we're shaping a healthier, more engaged future. Responsibilities Ready to Connect Members to Care Through Expert Pre-Certification Support? We're seeking a customer-focused professional who can perform critical clerical and administrative duties in the utilization management division while managing high volumes of member interactions with precision and care. As our Utilization Review Intake Specialist, you'll provide accurate information about pre-certification processes while gathering essential demographic and provider data that supports clinical decision-making. This flexible position is ideal for candidates seeking reduced hours while making meaningful impact, with weekend availability required. What makes this role different: ✓ Flexible schedule: Reduced hours with required weekend availability to support healthcare operations and member needs ✓ First impression impact: Serve as initial point of contact for pre-certification inquiries, setting tone for positive member experience ✓ Process expertise: Master pre-certification processes while providing accurate information to internal and external customers ✓ Data integrity: Ensure complete documentation and data accuracy that supports downstream utilization review decision-making What You'll Actually Do Manage customer interactions: Answer and route all incoming phone calls while providing accurate information to internal and external customers regarding pre-certification process. Gather critical information: Collect demographic, non-clinical, and provider data for pre-certification using phone, fax, inter/intranet, and various computer software programs. Review and route requests: Analyze service requests and manage them efficiently, involving appropriate departments as needed for optimal resolution and timely processing. Maintain comprehensive documentation: Perform accurate data entry and maintain complete case information documentation while assisting in document maintenance, revisions, and monthly report compilation. Meet performance standards: Achieve productivity, quality, and turnaround time requirements on daily, weekly, and monthly basis while supporting team excellence. Manage high-volume operations: Handle multiple customer service calls while maintaining logs, files, and organized documentation systems in fast-paced environment. Schedule Requirements Candidates will be assigned one of the below shifts. Tuesday - Saturday, 12:30 - 5pm PST Sunday - Thursday, 12:30 - 5pm PST Qualifications What You Bring to Our Mission The foundational experience: Associate degree preferred in business, management, or related field Prior experience in customer service and/or medical background Prior insurance and/or claims background preferred Experience in medical front office, hospital patient intake, medical claims processing, or equivalent combination of education and experience The technical competencies: Proficiency in Microsoft Excel, Word, and Outlook Accurate data entry skills (40wpm minimum) Knowledge of medical terminology; ICD-10, CPT & HCPCS coding desirable Ability to navigate various computer software programs for data collection and documentation The professional qualities: Strong written and verbal communication skills for diverse customer interactions Ability to manage high volumes of customer service calls while maintaining quality and accuracy Capability to organize, prioritize, and multitask in fast-paced, deadline-driven environment Demonstrate ability to work independently with excellent judgment and decision-making Strong customer orientation with commitment to providing accurate, helpful information Flexibility to work weekends as required to support operational needs Adaptability to changing priorities and ability to involve appropriate departments for complex requests Why You'll Love It Here We believe in total rewards that actually matter-not just competitive packages, but benefits that support how you want to live and work. Your wellbeing comes first: Comprehensive medical and dental coverage through our own health solutions (yes, we use what we build!) Mental health support and wellness programs designed by experts who get it Flexible work arrangements that fit your life, not the other way around Financial security that makes sense: Retirement planning support to help you build real wealth for the future Basic Life and AD&D Insurance plus Short-Term and Long-Term Disability protection Employee savings programs and voluntary benefits like Critical Illness and Hospital Indemnity coverage Growth without limits: Professional development opportunities and clear career progression paths Mentorship from industry leaders who want to see you succeed Learning budget to invest in skills that matter to your future A culture that energizes: People Matter: Inclusive community where every voice matters and diverse perspectives drive innovation One Team One Dream: Collaborative environment where we celebrate wins together and support each other through challenges We Deliver: Mission-driven work that creates real impact on people's health and wellbeing, with clear accountability for results Grow Forward: Continuous learning mindset with team events, recognition programs, and celebrations that make work genuinely enjoyable The practical stuff: Competitive base salary that rewards your success Unlimited PTO policy because rest and recharge time is non-negotiable Benefits effective day one-because you shouldn't have to wait to be taken care of Ready to create a healthier world? We're ready for you. No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! Personify Health is an equal opportunity organization and is committed to diversity, inclusion, equity, and social justice. In compliance with all states and cities that require transparency of pay, the base compensation for this position ranges from $15 to $18 per hour. Note that compensation may vary based on location, skills, and experience. This position is part time and therefore not eligible for benefits. We strive to cultivate a work environment where differences are celebrated, and employees of all backgrounds are empowered to thrive. Personify Health is committed to driving Diversity, Equity, Inclusion and Belonging (DEIB) for all stakeholders: employees (at each organization level), members, clients and the communities in which we operate. Diversity is core to who we are and critical to our work in health and wellbeing. #WeAreHiring #PersonifyHealth #TPA #HPA #Selffunded Beware of Hiring Scams: Personify Health will never ask for payment or sensitive personal information such as social security numbers during the hiring process. All official communication will come from a verified company email address. If you receive suspicious requests or communications, please report them to **************************. All of our legitimate openings can be found on the Personify Health Career Site.$15-18 hourly Auto-Apply 6d agoHR Wellness Coordinator (Nutritionist/Dietitian)
Hillsborough County
Remote job
Salary: $62,100 - $65,000 annually Hillsborough County is committed to supporting the health and wellbeing of the people who serve our community. The Human Resource Wellness Coordinator (Nutrition-Focused) plays a key role in that mission by designing and delivering engaging wellness programs that help employees eat well, feel better, and prevent chronic disease. In this role, you'll blend your expertise in nutrition with corporate wellness program management to create budget-friendly cooking classes, evidence-based education, and creative wellness initiatives that support the County's Well4Life programs. You'll help employees make informed choices about their health while supporting a culture of wellbeing across the organization. How You'll Make an Impact Wellness Program Management Develop, plan, and implement wellness initiatives that support the County's overall HR and benefits strategy. Monitor, evaluate, and report on wellness metrics, including employee participation and health outcomes. Partner with the County's health plan (e.g., Cigna) and other vendors to enhance preventive health and lifestyle management programs. Research best practices and trends in workplace wellness and recommend new ideas. Assist the Wellness Manager with policies, procedures, and incentive programs that encourage healthy behaviors. Nutrition Education & Programming Design and deliver nutrition-focused programs to support employees managing or preventing conditions such as diabetes, high blood pressure, and high cholesterol. Create interactive workshops, seminars, and digital content on topics like healthy eating, meal planning, label reading, and portion control. Plan and lead budget-friendly healthy cooking demonstrations and classes aligned with wellness themes (e.g., heart health, stress management, mindful eating). Develop and share practical educational materials (for example: “Fuel for Energy,” “Eat Smart on a Budget,” “Healthy Lunches at Work”). Collaborate with local chefs, vendors, and community partners to expand nutrition and cooking offerings. Collaboration & Communication Serve as the subject matter expert in nutrition and wellness for HR and County departments. Lead internal communications for nutrition and wellness campaigns (e.g., Meal Prep Mondays, Tasty Tuesdays, Eat Well-Work Well content on COIN). Work closely with HR Benefits, Communications, and other departments to ensure programs align with County goals and employee needs. Coordinate and support the Wellness Influencers network with resources, education, and friendly wellness challenges. Help support, monitor, and promote the use of on-site wellness and fitness spaces. Evaluation & Reporting Track participation and outcomes for wellness and nutrition initiatives using data and analytics. Prepare clear, professional reports and presentations for leadership to demonstrate progress toward wellness goals. Recommend program improvements based on trends, outcomes, and employee feedback. Ideal Candidate Profile Passionate about public service and improving the health of a diverse workforce. Strong background in nutrition, dietetics, or public health, with an understanding of how nutrition affects chronic disease and preventive health. Comfortable presenting to groups, engaging different audiences, and making complex health concepts easy to understand. Collaborative, relationship-focused, and able to work across departments and with external partners. Data-informed and comfortable using metrics to evaluate program success and make recommendations. Minimum Qualifications Education: Bachelor's degree in Nutrition, Dietetics, Public Health, or a related field; OR Credentialed as a Registered Dietitian (RD/RDN) or Certified Nutrition Specialist (CNS). Experience: At least two (2) years of experience in health promotion, nutrition education, or corporate/employee wellness programming. Licenses/Requirements: Possession of a valid Florida Driver's License. Reliable transportation to travel to various County worksites and field locations as needed. Preferred Qualifications Experience working in a corporate or employee wellness setting. Experience designing and delivering cooking demonstrations or hands-on nutrition programs. Familiarity with wellness technology platforms and digital engagement tools. Knowledge, Skills & Abilities Strong knowledge of nutrition, dietetics, and wellness promotion practices. Understanding of the relationship between nutrition, chronic disease management, and prevention. Familiarity with federal and state regulations impacting wellness programs (e.g., HIPAA, EEOC, GINA, ADA). Excellent presentation, public speaking, and group facilitation skills. Ability to research, analyze data, and evaluate program effectiveness. Strong interpersonal skills and the ability to build partnerships inside and outside the organization. Proficiency with Microsoft Office and comfort using wellness and digital engagement platforms. Physical & Work Conditions Regularly required to talk, hear, stand, walk, and use hands to handle or reach. Occasionally required to sit, climb, or kneel; must be able to lift up to 50 pounds (e.g., program materials, equipment). Classified as Medium Work - exerting up to 50 pounds occasionally and/or 20 pounds frequently to move objects. Emergency Management Responsibilities In the event of an emergency or disaster, an employee may be required to respond promptly to duties and responsibilities as assigned by the employee's department, the County's Office of Emergency Management, or County Administration. Such assignments may be for before, during or after the emergency/disaster. When you join Hillsborough County, you join a team dedicated to public service and making a difference in the community we serve. In addition to meaningful work, eligible employees enjoy a comprehensive benefits package that may include: Generous paid time off and holiday schedule Multiple health insurance plan options Dental and vision coverage Health Savings and Flexible Spending Accounts Life insurance and disability coverage Employee Assistance Program (EAP) Retirement plans and deferred compensation options Tuition reimbursement and professional development opportunities$62.1k-65k yearly Auto-Apply 9d agoCustomer Service Supervisor
Loancare
Remote job
We are seeking to fill the role of Customer Service Supervisor - Remote. The ideal candidate thrives in a fast-paced environment, excels in employee development, and enjoys collaborating with clients and internal business partners to achieve the best outcomes for homeowners. Responsibilities • Supervise the performance of Call Center Teams to ensure Customer Experience Specialists meet or exceed performance standards by reviewing all relevant daily, weekly, and monthly reports. • Manage daily operations of the customer service team and provide feedback by monitoring all correspondence, including chats and emails. • Oversee, mentor, advise, and develop Customer Experience Specialists while consistently upholding professional conduct and respect. • Analyze quality monitoring reports to identify and address employee development opportunities. • Manage administrative tasks related to Human Resources, including scheduling, processing time off reports, conducting performance reviews, ensuring timecard accuracy, and handling disciplinary actions. • Ensure thorough and precise documentation of all employee interactions / meetings and records. • Monitor and manage operational risks by ensuring key controls are effectively implemented. • Maintain expert knowledge in the Fair Credit Reporting Act guidelines. • Regularly review and comprehend departmental policies, procedures, training, communications, workflows, performance impacts, and implementation of new processes/strategies affecting the Call Center. • Handle escalated calls as needed and investigate / resolve customer complaints as applicable,while maintaining accurate reporting logs. • All other duties as assigned. Qualifications • High School Diploma or equivalent required. • Understanding of mortgage servicing: escrow, taxes, payment application. • Must be flexible, organized, and able to effectively manage time to prioritize daily assignments/priorities. • Proven leadership or managerial experience. • Expert and proven knowledge of customer service principles and practices. • Analytical ability to apply data and information to all processes and solutions. • Ability to provide consistent engagement in customer and brand experience. • Excellent verbal and written communication skills. • Excellent interpersonal communication skills. • Excellent attention to detail and accuracy. • Excellent analytical ability to detect problems in workflow. • Ability to work with determination while conducting research and awaiting results. • Ability to react effectively to change and manage other essential tasks as assigned. • Ability to multitask while meeting strict timelines and deadlines. • Ability to troubleshoot complex issues and deliver results quickly. • Highly advanced mortgage product knowledge required. Desired Skills and Qualifications • Bachelor's degree. • 5 years of supervisory experience, preferably in a call center. • Understanding of Home Equity Line of Credit (HELOC) servicing. Total Rewards LoanCare's Total Rewards Package offers a comprehensive blend of health and welfare, financial, lifestyle and learning benefits to support employee well-being and engagement. Highlights include: Health & Welfare Coverage: Optional medical, dental, vision, life, and disability insurance Time Off: Paid holidays, vacation, and sick leave Retirement & Investment: Matching 401(k) plan and employee stock purchase plan Wellness Programs: Access to mental health resources, including free Calm memberships, and initiatives that promote physical and emotional well-being Employee Recognition: Programs that celebrate achievements and milestones Lifestyle & Learning Perks: Enjoy discounts on gym memberships, pet insurance, and employee purchasing programs, plus access to a tuition reimbursement program that supports your continued education and professional growth. Compensation Range: $52,400 - $88,000 annually. Actual compensation may vary within the range provided, depending on a number of factors, including qualifications, skills and experience. Build Your Future with LoanCare At LoanCare, we don't just service mortgage loans-we serve people. As a leading full-service mortgage loan subservicer, we deliver excellence to banks, credit unions, independent mortgage companies, investors, and the homeowners they support. Backed by the strength and stability of Fidelity National Financial (NYSE: FNF), a Fortune 500 company, we offer a career foundation built on integrity, innovation, and collaboration. Here, you'll find: A culture that helps you thrive, with resources and support to fuel your growth Flexibility to work remotely, while staying connected through virtual engagement Opportunities to make a real impact in an industry that touches millions of lives If you're ready to grow your career in a place that values your contributions and empowers your success, we invite you to join our team. About Remote Employment We provide the necessary equipment; all you need is a quiet, private place in your home and a high-speed internet connection with a minimum network download speed of 25 megabits per second (MBPS) and a minimum network upload speed of 10 MBPS. Work Conditions Able to attend work and be productive during normal business hours and to work early, late or weekend hours as needed for successful job performance. Overtime required as necessary. Physical Demands Sitting up to 90% of the time Walking and standing up to 10% of the time Occasional lifting, stooping, kneeling, crouching, and reaching Equal Employment Opportunity LoanCare, its affiliates and subsidiaries, is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, protected veteran status, national origin, sexual orientation, gender identity or expression (including transgender status), genetic information or any other characteristic protected by applicable law.$52.4k-88k yearly Auto-Apply 36d agoDIR, REGNL OPERATIONS II
Strategic Dining Services
Columbus, OH
Job Description [[title]] Pay [[pay Grade_obj]] Reports To: Salary: $120,000.00 to $130,000.00 Other Forms of Compensation: Bonus up to 35% The Strategic Dining difference is in the support we deliver, not only focusing on successful systems, techniques, and tools, but improving the community's dining experiences, community cost savings and increased resident satisfaction. We accomplish this by being a true partner to our clients and communities and focus our efforts on meeting those goals, that are unique to each location. The Strategic Dining difference is in the support we deliver, not only focusing on successful systems, techniques, and tools, but improving the community's dining experiences, community cost savings and increased resident satisfaction. We accomplish this by being a true partner to our clients and communities and focus our efforts on meeting those goals, that are unique to each location. 75% travel Manage SENIOR LIVING Dining accounts in and around Manage SENIOR LIVING Dining accounts in and around Cleveland, Columbus Track record of ensuring high-quality services, financial success, and client satisfaction within the region while providing strong leadership. Experience in multi-unit management in contract food services, required Culinary experience and a culinary degree is preferred, as it contributes to our commitment to excellence. Is proficient in Compass Group systems like OMS, MUS, efinance, and myorders, ensuring seamless operations, not required but preferred Excels in written and verbal communication with internal teams and external partners. Demonstrates exceptional leadership, training skills, and the ability to influence effectively. Is adept at cultivating strong relationships, influencing and inspiring teams. Embodies a hands-on leadership style, believing that building robust relationships leads to success. Job Summary: As the Regional Director of Operations, you will be responsible for the overall operation, growth, and profitability of the region. You will provide the vision and strategic leadership to drive resident and client satisfaction through the delivery of best-in-class dining and hospitality experiences. In this hands-on leadership role, you must have the ability to travel to regional communities to provide ongoing training and support to culinary, hospitality and service leadership teams. This role requires a strong background in food production and service management, exceptional financial management skills, building and leading diverse teams, and a passion for delivering outstanding resident experiences. Account Management & Client Relations: Balance company/community goals and regulatory agency requirements with individual client objectives to create a customized program that meets resident needs. Schedule regular on-site, hands-on visits to coach, train, and follow-up on assigned goals. Send a site-visit summary to the Executive Director, Chef, Dining Service Director, and applicable corporate team members. Conduct quarterly business reviews with client to make certain community objectives are being met, communicate industry trends, and ensure client has opportunity to share critical feedback. Actively participate in food service-related committees within assigned communities, or otherwise be involved in and visible at special events within each assigned location, to demonstrate the company's team approach and commitment to the community. Strong problem-solving and decision-making skills, with the ability to handle multiple priorities in a fast-paced multi-site environment. Flexibility to travel between communities within your region. Develop priority-focused consultation agendas in advance of visits. Ensure that community staff are given ample opportunity to schedule themselves to attend. Drive guest satisfaction by maintaining product and service quality standards; Periodic property inspections, ensuring completion of company training programs and initiating corrective action as necessary. Review resident surveys for service concerns and work with Executive Directors and the Director of Dining Services to address and resolve going forward. Understand and leverage company support teams and systems to meet region Key Performance Indicators. Collaborate with department heads, executive chefs, sous chefs, dining room managers, and other team members to create innovative menus and dining concepts that meet and exceed guest expectations. Business and Financial Acumen: Ensure responsible financial management of assigned communities. In partnership with leadership team, develop annual budgets to accurately forecast financial performance, monitor financial reports to ensure budgetary compliance, and implement policies to deliver financial results in accordance with those budgets. Timely completion of all daily, weekly, or monthly reports as outlined by the SDS Director of Operations. Conduct monthly budget reviews with each location on or about the 15th of each month to ensure the dining expenses are on track or need an action plan to meet monthly budget targets. Participate in the sales process by assisting with new opening services for new business accounts. Collaborate with marketing team to develop and implement promotional initiatives, special events, and marketing campaigns to drive revenue and enhance resident experiences. Coach and support operations team to effectively manage wages and controllable expenses. Team Building & Management: Provide the vision, strategy, and tools to all team members to successfully execute their community dining program in order to exceed resident and client satisfaction. Exceptional leadership abilities, with a demonstrated ability to motivate, develop, and manage a diverse team. Provide both positive and negative feedback to department, team or individual staff members, identifying areas for improvement and implementing training programs, as needed, through onsite meetings, virtual meetings, telephone calls, one on one coaching. Recruit, train, mentor, and motivate a high-performing team of culinary, hospitality and service professionals, fostering a hospitality culture of excellence and teamwork. Utilize an “open door policy” to solicit employee feedback and address team member problems or concerns. Job Summary This individual is responsible for planning, directing, implementing and assisting with operational programs, policies, and procedures to ensure contract compliance, profitability, safety and client satisfaction for multiple accounts. Key Responsibilities: Develops common direction for the team Sets priorities and makes team agenda and strategy clear to all team members Develops, recommends and implements policies and procedures of the region to ensure maximum income from existing accounts Manages the assigned operations to ensure accordance with the client's service level agreements Delivers the budget and the unit cost targets for each service at all assigned locations Ensures adequate resources are available, including personnel Interfaces with existing clients to maintain client satisfaction and account retention Performs other duties as assigned Qualifications: Bachelor's degree (B. A.) from a four-year college or university; or 5 to 7 years related experience and/or training; or equivalent combination of education and experience Experience in P&L management Contract-managed service experience, preferred Strong leadership and communication skills. Regional or multi-unit experience Apply to Strategic Dining today! Strategic Dining is an equal opportunity employer. We are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Applications are accepted on an ongoing basis. Associates at Strategic Dining are offered many fantastic benefits. Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Flexible Time Off Paid Parental Leave Holiday Time Off (varies by site/state) Personal Leave Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) Strategic Dining maintains a drug-free workplace. Req ID: 1482716 Strategic Dining Services LYN PELLEGRINI [[req_classification]]$120k-130k yearly 30d agoVeterinary Technician
Morgan Stephens
Columbus, OH
Columbus, OH | Full-Time | National Veterinary Brand Are you passionate about animals and looking to grow your career with a trusted, nationally recognized veterinary brand? We are seeking a dedicated Veterinary Technician to join our caring, fast-paced team in Columbus, OH. This is a fantastic opportunity to combine your skills and compassion with a company that values its people just as much as its patients. What You'll Do Assist veterinarians with examinations, treatments, and surgical procedures Provide compassionate patient care and client communication Perform diagnostic tests, administer medications, and monitor anesthesia Maintain accurate medical records and ensure a clean, safe clinical environment Support a collaborative team culture where your expertise makes an impact every day What We're Looking For Licensed/Certified Veterinary Technician (or eligibility to obtain in Ohio) Strong technical skills in patient care, diagnostics, and anesthesia Excellent communication and teamwork abilities Passion for animals and commitment to delivering exceptional client service Why Join Us? As part of a leading national veterinary brand, you'll gain the stability, resources, and career advancement opportunities that come with a respected organization-while enjoying the warm, supportive environment of our local Columbus practice. We offer exceptional benefits designed to support you and your family: Competitive pay $24-$28/hr, with shift differentials and overtime opportunities Comprehensive medical, dental, and vision coverage 401(k) with company match Generous PTO & paid holidays Continuing education reimbursement and career development programs Employee pet care discounts Wellness programs including mental health resources Opportunities for growth within our national network of hospitals$24-28 hourly 60d+ agoExecutive Assistant (Finance) - Remote - Nationwide
Vituity
Remote job
Remote, Nationwide - Seeking Executive Assistant Everybody Has A Role To Play In Transforming Healthcare At Vituity you are part of a larger team that is driven by our purpose to improve lives. We are dedicated to transforming healthcare through our culture by working together to tackle healthcare's most pressing challenges from the inside. Join the Vituity Team. At Vituity we've cultivated an environment where passion thrives, and success comes through shared purpose. We were founded in a culture that values team accomplishments more than individual achievements, an approach we call "culture of brilliance." Together, we leverage our strengths and experiences to make a positive impact in our local communities. We foster this through shared goals and helping our colleagues succeed, and we also understand the importance of recognition, taking the time to show appreciation and gratitude for a job well done. Vituity Locations: Vituity has opportunities at 475 sites across the country, serving 9 million patients a year. With Vituity, if you ever need to move, you can take your job with you. The Opportunity * Communicate any messages/inquiries/issues effectively and appropriately, in a timely and professional manner, by showing sensitivity and respecting confidentiality. This includes both written and verbal communications with internal and external clients. * May advise internal clients on Executive's views on company policies or current issues facing the organization. * Interpret requests, help implement action, and decide whether Executive should be notified of important matters as needed. * Serve as the Executive's representative at meetings and express the Executive's viewpoints at such meetings. * In Executive's absence, ensure that requests for action or information are relayed to the appropriate staff. * Initiate all follow ups for specific leadership initiatives. Responsibilities could include contract expiration, meeting action items, JOC and CEO evaluation feedback, surveys, required education and compliance, etc. * Coordinate and execute staff meetings/events/conference calls as instructed by leadership. Responsibilities could include agenda preparation, presentations, staffing, meeting collateral, logistics, notes, arranging staff implementation, action item follow-up as necessary, etc. * Assist leadership with calendar support. Responsibilities could include internal/external meeting scheduling, reviewing calendars for conflicts, accepting/declining meetings on behalf of leaders, reminders of meetings and logistics and/or materials that may be needed. * Coordinate expense reimbursements and check requests in compliance with policy. * Make travel arrangements on behalf of leadership in accordance with policy. * Work with a multidisciplinary team of physicians, advanced providers, practice management consultants to support the development and implementation of projects. Analyze the impact and success of these projects. * Work with advanced providers, workgroups and committees, develop necessary supporting materials (e.g. manual, training modules, curriculum, etc.) to support the program. Pilot & evaluate impact of program in meeting the defined objectives of the program. * Responsible for research and implementation of practice improvement tools and for updates and revisions of standard client-developed programs. Required Experience and Competencies * High school diploma or GED equivalent required. * 5+ years in an administrative role supporting executives required. * 3-5 years of experience in coordinating projects or combination of education and experience required. * Knowledge of program development and project management concepts preferred. * Experience in healthcare, with physicians, and in a service industry is preferred. * Strong communication skills - both oral and written. * Ability to analyze, interpret, and visualize data. * Ability to work collaboratively across departments. * Demonstrated ability to handle detailed work accurately and quickly, work to deadlines on multiple projects, and to work as a team member in a collaborative and participatory manner, and to interact both in person and over the phone with a courteous and professional demeanor. * Important professional characteristics include ability to balance/prioritize tasks and projects, a high degree of innovation, problem recognition and creative problem solving, integrity, flexibility, communication with a wide range of professionals and ability to facilitate teamwork. * Knowledge of general office principles, practices, standards, systems, applications, and tools/equipment. * Knowledge of the sources and availability of information relevant to the assigned function. * Knowledge of specific policies, standards, procedures, and practices pertaining to the assigned function. * Knowledge of business English communication, including proper spelling, grammar, and punctuation. * Knowledge and ability to use desktop computer applications and email as required for specific job duties. * Ability to apply existing procedures to similar situations and make appropriate choices from established guidelines/procedures. * Ability to read/write sufficiently to file, proofread and edit routine office correspondence, reports and forms. * Ability to express ideas and convey information effectively in verbal and routine written communication. * Ability to demonstrate data collection, assimilation, and reconciliation skills. * Ability to demonstrate effective customer service techniques. * Ability to read, understand, and communicate in English sufficiently to perform the duties of the position. * Ability to establish and maintain effective working relationships as required by the duties of the position. The Community Even when you are traveling or working remotely, you are an important part of the Vituity Community. We offer plenty of opportunities to engage with other Vitans through a variety of virtual meet-and-greets, events and seminars. * Monthly wellness events and programs such as yoga, HIIT classes, and more. * Trainings to help support and advance your professional growth. * Team building activities such as virtual scavenger hunts and holiday celebrations. * Flexible work hours. * Opportunities to attend Vituity community events including LGBTQ+ History, Día de los Muertos Celebration, Money Management/Money Relationship, and more. Benefits & Beyond* Vituity cares about the whole you. With our comprehensive compensation and benefits package, we are mindful of what matters most, and support your needs of today and your plans for the future. * Superior health plan options * Dental, Vision, HSA/FSA, Life and AD&D coverage, and more * Top Tier 401(k) retirement savings plans that offers a $1.20 match for every dollar up to 6% * Outstanding Paid Time Off: 3-4 weeks' vacation, Paid holidays, Sabbatical * Student Loan Refinancing Discounts * Professional and Career Development Program * EAP, travel assistance, and identify theft included * Wellness program * Purpose-driven culture focused on improving the lives of our patients, communities, and employees We are excited to share the base salary range for this position is $31.24 - $39.05, exclusive of fringe benefits or potential bonuses. This position is also eligible to participate in our annual corporate Success Sharing bonus program, which is based on the company's annual performance. If you are hired at Vituity, your final base salary compensation will be determined based on factors such as skills, education, and/or experience. We believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please speak with a recruiter for more details. We are unified around the common purpose of transforming healthcare to improve lives and we believe everyone has a role to play in that. When we work together across sites and specialties as an integrated healthcare team, we exceed the expectations of our patients and the hospitals and clinics we work in. If you are looking to make a difference, from clinical to corporate, Vituity is the place to do it. Come grow with us. Vituity does not discriminate against any person on the basis of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information (including family medical history), veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Vituity is committed to complying with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity. * Benefits for part-time and per diem vary. Please speak to a recruiter for more information. Applicants only. No agencies please.$31.2-39.1 hourly 40d agoEconomic/Data Analyst
Transportation Technology Center, Inc.
Remote job
MxV Rail is seeking a detail-oriented individual to assist in data analysis and business analyst capacity. The individual is responsible for data analysis, determining prices listed in the Association of American Railroads (AAR) Car and Locomotive Repair Billing Price Masters, and performing cost-benefit analyses as required by the AAR Technical Committees. Primary Responsibilities: * Perform cost-benefit analyses for changes to AAR Interchange Rules, Standards, and/or Specifications prescribed in the AAR Office Manual. * Compile descriptive and inferential statistics for AAR Technical Committees. * Assist in conducting quarterly price surveys, the annual railcar repair facility overhead study, and updating car and locomotive repair price formulas to comply with AAR Rule changes. * Create and maintain car repair time standards based on observations conducted in railcar facilities. * Perform tasks as required by the AAR Locomotive Repair and Car Repair Billing Committees. * Communicate information, ideas, and concepts through data visualization tools. * Work closely with MxV Rail's Senior Economist/Data Scientist and Technical Standards Committee Managers. * Other support for the Technical Committees and AAR Auditing Agencies as directed by the Assistant Vice President - Technical Services. * Ensures that all duties and responsibilities are performed in a safe manner. * Perform other related duties as assigned. Required Skills & Abilities: * Open to learning and living the MxV Rail values (Momentum, Insight, Teamwork, Rigor, Purpose) in all facets of the organization's work. * A desire to work in the spirit of collaboration, transparency, accountability, and inclusion and equity. * Associate degree in data science, economics, mathematics, engineering, business, or a related discipline, or any equivalent combination of education, training, and experience. * Programming experience (SAS, Python, or similar statistical software tools). * Demonstrated experience in data mining and analysis. * Ability to aggregate and analyze large and complex data sets from diverse sources. * A self-motivated individual with demonstrated ability to manage workload with minimal direct supervision. * Effective and positive communication skills (verbal & written). * Strong organizational skills with strict attention to detail. * MxV Rail policy requires all prospective employees to complete a criminal background check (Disclosure for Consumer Reports Consent Form) and a pre-employment substance abuse screening (Applicant Consent for Drug Testing Form) as a condition of employment. Preferred Qualifications: In addition to the minimum qualifications, the following are preferred: * Knowledge of railroad operations and maintenance, AAR Car Repair Billing, and AAR Interchange Rules. * Bachelor's degree in data science, engineering, mathematics, economics, or business. * Eight or more years of experience in data mining and analysis. * Understanding of the AAR Committee process. Working Environment and Level of Physical Activity: The conditions herein represent those that an employee must meet to perform this job's essential functions successfully. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions. * Environment: Office and field environments. Must be able to walk in an industrial and/or railroad environment, including uneven surfaces such as ballast. * Vision: See in the normal visual range with or without correction; vision sufficient to read computer screens and printed documents. * Hearing: Hear in the normal audio range with or without correction. * Travel: Requirements will range from 15 to 25 percent. Benefits Overview: * Health, Dental, Life, and Vision Insurance * Railroad Retirement * 401(k) Program with Company Match * AAR Pension Plan * Life Insurance (life, accident, or disability insurance) * Paid Holidays, Vacation, and Sick Time * Incentive Compensation Program * Fortnight Schedule * Remote Work * Employee Assistance Program * Flexible Spending Account * Tuition Reimbursement * Wellness Program Salary Range: $74,033 - $76,994 DOQ$74k-77k yearly 10d agoAccount Director
Movement Strategy
Remote job
Position: Full-Time Location: This position offers remote work from New York. Please be aware that applications from candidates residing outside of New York may only be considered if on EST and willing to travel consistently for client meetings in New York. OVERVIEW Movement Strategy is looking for an Account Director to lead a dedicated brand pod and guide the vision, health, and momentum of a key account. This role reports to the EVP, Integrated Leadership, and partners closely with teams across Content & Engagement, Creative, Influencer Marketing, Strategy, Data & Insights, and Project Management to deliver best-in-class work. We're looking for a leader who thrives in a social-first, fast-moving agency environment. Someone who can inspire teams, navigate complex client needs, and bring clarity, confidence, and big-picture thinking to the table is ideal. We are looking for someone with a track record of building high-performing account teams, and cultivating strong client relationships. A core part of this role is partnering closely with Creative to push bold, provocative, social-first work in the effort to raise the bar on craft, cultural resonance, and creative bravery. As a senior strategic partner, the Account Director earns trust through proactive leadership, sharp strategic instinct, and the ability to see around corners. This person will play a key role in strengthening our partnership with the client, unlocking new opportunities, and contributing to Movement's continued growth as a thought leader within the agency. A BIT ABOUT US Movement Strategy creates content and campaigns for the world's most exciting brands. We win awards, make headlines, shatter engagement numbers and celebrate the journey along the way. It's why companies like Netflix, Amazon, Spotify, and Intuit come to us again and again. We're fully remote with hubs in New York, Denver, and LA, and a presence all across the US. We believe collaboration is what takes our work from good to great, and at times, even to legendary status. We champion diverse opinions and creativity in every department, and provide professional development and learning opportunities with the goal of helping you discover your best work today, and learn how to make it even better in the future. KEY FOCUS AREAS Pod Performance Drive client business strategy, KPIs, and measurement framework. Develop a deep understanding of all aspects of the POD's functions (creative, influencer, data,strategy & account management/pm). Serve as the final decision-maker for all client work. Uphold best-in-class creative output and excellence for the POD. Balance creative excellence with operational discipline. Set POD priorities and oversee project delivery and timeline management across all POD workstreams. Own POD performance reporting and ensure accountability for results. Implement operational rigor to optimize resource management, workflow efficiency, and process improvements. Client Experience & Relationship Management Lead client experience throughout the full business/project cycle. Centralize day-to-day client communication and relationship management. Manage client input briefs and ensure accurate routing and execution. Own and manage the Scope of Work (SOW) process. Facilitate cross-functional collaboration between POD, Group Lead, and Centers of Excellence teams (known as COEs). Step into or source coverage for cross-functional responsibilities as needed. Creative Integrity & Excellence Ensure the integrity of work by identifying challenges and proactively finding solutions. Review and approve all deliverables and outputs to ensure they meet accuracy and excellence standards. Foster agency-wide collaboration across all disciplines to maintain the integrity of the POD model. Identify opportunities for internal centers of excellence to enhance POD performance, processes, and quality standards. COEs include, process & delivery, production & design, business operation, innovation & technology, new business & growth, operations, ideation & storytelling, platforms, people & culture Operational Efficiency & Financial Management Implement operational rigor to ensure efficient business performance, overseeing workflow optimization and process implementation. Support burn report and utilization reviews, proactively flagging resource needs or fluctuations. Oversee and track high-level budgets, vendor spend, and campaign investments. EXPERIENCE 7-10+ years of experience in social media marketing, digital advertising, or integrated marketing, with expertise in full-funnel social campaigns across paid, organic, influencer, and content marketing. 4+ years in leadership roles, managing cross-functional teams (social strategy, creative, influencer, paid media, data, and community engagement). Proven ability to drive client business strategy, ensuring social-first KPIs, audience insights, and measurement frameworks are embedded into execution. Deep understanding of platform algorithms, performance marketing, and content engagement strategies. Strong experience in social media-driven brand storytelling and ensuring alignment with client business objectives. Expertise in operational rigor, workflow optimization, and cross-functional collaboration within the POD. Experience managing senior-level client relationships, overseeing social media roadmaps, campaign execution, and long-term growth strategies. Financial management expertise, including budget oversight, media spend allocation, and efficiency tracking (burn reports, utilization, and OOP tracking). Highly adaptable and solutions-focused, with experience in crisis management, change leadership, and evolving industry shifts. Experience in Asana or similar project management tools. IDEAL QUALITIES High-Energy & Driven - Passionate, curious, and confident with a strong desire to learn and lead. Strategic Relationship Builder - Skilled at navigating client relationships and internal team dynamics with foresight. Excellent Communicator - Clear, concise, and adaptable in all forms of communication, with the ability to present confidently. Proactive & Solution-Oriented - A self-starter who identifies and seizes opportunities with a bias toward action. Digital & Social Enthusiast - Passionate about the space and always looking for ways to innovate and advance the work. Leadership & Influence - Proven ability to build strong relationships, lead teams, and drive client success through strategic guidance. Collaborative & Inclusive - Fosters a diverse, open, and supportive team environment where different perspectives are valued. Culture Contributor - Takes initiative to support colleagues, create a positive workplace, and mentor others. Vision & Growth Mindset - Aligns teams with business goals, inspires innovation, and continuously pushes for improvement. Operational & Business Acumen - Strong problem-solving skills, resource prioritization, and ability to drive efficiency. Change Management & Resilience - Navigates evolving structures, leads through change, and stays focused on strategic goals. BENEFITS & PERKS Movement Strategy's approach to the future of work: We embrace a remote culture and empower our employees to work wherever they feel most productive. To facilitate in-person collaboration, we have a partnership with WeWork which allows our employees to have a membership to any location nationwide. We recruit in our three main states of California, Colorado, and New York. As a leader in social advertising, we rely on the creativity of our people to deliver the best work for our clients. In return, we invest in our employees by offering them a diverse suite of benefits from best-in-class carriers, with enough choice and flexibility to keep our team and their families healthy and happy today and tomorrow. 100% employer contribution for health (base plan), vision, and dental 401K Retirement Plan with Company Match Short and Long Term Disability Life Insurance & AD&D Paid Parental Leave Fully-Remote Agency Flexible Paid Time Off Take-As-You-Need Paid Time Off Take-As-You-Need Paid Mental Health Days 10 days minimum required off per year Company Paid Holidays + More Week-Long Winter Agency Closure Support for continued education New Business Referral Bonus Movement Journey Program - Stipend for personal growth Health and Wellness Program WeWork Membership Positive Impact and Diversity, Equity, and Inclusion (DEI) Committees Employee Resource Groups SALARY & COMPENSATION In compliance with local and state law, we are disclosing the compensation for roles that will be performed in New York City, Colorado, and California. The range listed is just one component of Movement Strategy's total compensation package for employees. Individual compensation varies based on location, business needs, level of responsibility, experience, and qualifications. Other rewards may include annual bonuses, short- and long-term incentives, and program-specific awards. A successful applicant's actual base salary may vary based upon, but not limited to, skill sets, years of relevant experience, qualifications, and certifications or other professional licenses held. Movement Strategy prides itself on providing competitive salaries and actively works to ensure there is pay equity across the company. Pay Range: $125,000 - 165,000 salary per year depending on experience level. Movement Strategy is an Equal Opportunity Employer Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply for jobs unless they check every single box. Movement Strategy is dedicated to building a diverse and inclusive workplace and strongly encourages those from historically and systemically marginalized communities to apply. We believe that what we put out into the world matters. And since we were founded on the principles of paving our own path, we take bold steps toward what we believe is the right direction. This means addressing the big stuff: the systems of inequality that impact some of us far more than others. As culture creators, we firmly believe we have a responsibility to our colleagues, clients, communities, and the industry to live up to the Movement's name. We confront inequities head-on as they come, knowing that this work is never done and that we must keep the momentum.$125k-165k yearly Auto-Apply 1d agoClinical Innovation Specialist
Jukebox Health
Remote job
At Jukebox Health, our mission is to empower everyone to live safer, healthier, more independent lives at home. We partner with health plans to make homes safer and more accessible for older adults and high-needs populations. We achieve this by combining technology with networks of clinicians, suppliers, and installers to deliver personalized home modifications and environmental supports nationwide. Founded by experienced entrepreneurs, Jukebox Health is a fast growing healthcare services company backed by top venture capital firms like Valtruis and The Home Depot. We are seeking a Clinical Innovation Specialist to serve as a strategic clinical partner for enterprise health plan clients, providing specialized expertise in home-based interventions, risk stratification, and program optimization. This role leverages Jukebox Health's institutional knowledge in environmental modifications and LTSS populations to enhance our partners' wellness program outcomes and claims management effectiveness. The Clinical Innovation Specialist will maintain dedicated engagement with assigned client accounts through structured touchpoints and on-demand consultation, translating clinical expertise into measurable value for health plan partners. Key Responsibilities Clinical Program Design Apply specialized knowledge of home safety, functional assessment, and environmental risk factors to identify members who would benefit from Jukebox programs Conduct data reviews to identify clinical patterns suggesting environmental modification needs and DME recommendations that could prevent claim progression Serve as clinical subject matter expert for program development, refinement, and evaluation Develop and iterate on evidence-based protocols, eligibility criteria, and outcomes frameworks informed by Jukebox's cross-client experience Data-Driven Decision Making Partner with client and internal data teams to operationalize HIE data access Develop and maintain risk stratification models and clinical surveillance systems for proactive member identification Produce quarterly risk stratification model updates incorporating latest HIE data feeds, rolling average risk scores, predictive analytics, and model performance validation Participate in Joint Operating Committee meetings with prepared analysis including member health trends, risk trajectory reporting, program performance metrics, and optimization opportunities Clinical Consultation Act as clinical voice in partner-facing conversations Bridge clinical, claims, and program management functions, translating clinical complexity into operational decisions Provide on-demand clinical expertise for time-sensitive decisions, protocol development, staff training, and vendor evaluations Deliver QBRs with clinical effectiveness evaluation, evidence-based protocol modifications, and ROI projections Qualifications Required Clinical degree or licensure (OT, PT, or related healthcare credential) 5+ years of clinical experience with demonstrated expertise in home-based care, LTSS populations, or environmental modifications Experience with health plan operations, care management, or utilization management Strong analytical skills with ability to interpret claims data and clinical information Excellent communication skills with ability to translate clinical concepts for diverse stakeholders Experience developing clinical protocols, eligibility criteria, or program frameworks Experience in a startup or high-growth healthcare environment Preferred Experience working with Medicaid managed care organizations or MLTSS programs Background in risk stratification, predictive modeling, or population health analytics Knowledge of home modification interventions, DME, or accessibility solutions Experience with Health Information Exchange (HIE) systems and/or claims data and data integration Familiarity with value-based care models and outcomes measurement How We Invest In You Generous company-funding of our health, vision, and dental plans HSA plan with company seeding FSA plan Short and Long-Term Disability Life and Personal Accident Insurance Hospital Insurance 401k immediately upon hire Generous candidate referral program Yearly wellness stipend Time Away Unlimited PTO + 10 paid holidays Remote First Team $1000 stipend towards work from home costs Frequent team off-sites and get-togethers around the country Collaborative team environment Monthly Townhalls High trust environment A laptop and company swag upon hire Compensation Range: $100,000 - $110,000/year + company equity$100k-110k yearly Auto-Apply 8d agoPayments Strategy Advisor
Velera Solutions
Remote job
Join the People Helping People Velera is the nation's premier payments credit union service organization (CUSO) and an integrated fintech solutions provider. The company serves more than 4,000 financial institutions throughout North America, operating with velocity to help our clients keep pace with the rapid momentum of change and fuel growth in the new era of financial services. Our purpose: We accelerate partners' success through innovative financial technology solutions and inspired service. The Opportunity: We are seeking a talented Payments Strategy Advisor who will serve as a trusted partner and consultative advisor with the objective of understanding and determining the payment needs of financial institutions served by Velera. Lead a mission-focused effort to increase support by working collaboratively with leadership and product teams to execute effective strategic plans to support and drive a holistic payments strategy. This includes credit payment products, plastics and business solutions. Day in the Life: Design and recommend payment strategies that align with client objectives, customer expectations, and competitive landscape Develop short term and long term payments and business solutions strategy (Next 5 years) Guide internal stakeholders and clients through payment solutions. Ensure ease of adoption and measurable outcomes. Innovation Champion. Stay ahead of emerging payment trends and translate to actionable insights and opportunities. Cross functional collabortion. Work with product SPMs and provide assistance and collaboration of strategy for current enhancements and future opportunities. Leverage data for soliciating client and consumer feedback. Lead assigned projects including cross-functional teams in support of Velera, business unit, and/or department goals and objectives. Maintain current operational knowledge of all Velera offered products and service applications that may influence an effective outcome. Responsible for recognizing opportunities for addressing fraud issues, risk and exposure on behalf of Velera and it's client. Create and present professional presentations for various meetings and client training functions. Ability to communicate via conference calls and deliver high quality PowerPoint presentations via webinars and face-to-face meetings with clients and upper management. Exercise exceptional communication skills with every contact with internal customers and external partners. Perform all other duties as assigned. Qualifications: Bachelor's Degree in Business, Marketing, Technology, or related field or equivalent combination of education and experience required. 5+ years of experience in product management, payment technology, digital transformation, or strategic consulting. Strong knowledge of digital banking platforms, fintech ecosystems, banking business solutions and emerging payment technologies. Experience in payment processing and financial services. About Velera At Velera we are committed to fostering a workplace where every employee feels valued, respected, and connected. We understand, attract and engage a diverse workforce where every employee can live up to their full potential; ensuring that our employee base reflects the consumers we serve. The result of this effort is an inclusive environment where diverse talent thrives. We strive to foster a safe and inclusive work environment for people to bring their authentic selves in order to build a better community within our company and with our partners. Learn more about our commitment to Diversity, Equity, and Inclusion HERE! Pay Equity $95,800.00 - $124,500.00 Actual Pay will be adjusted based on experience and other job-related factors permitted by law. Great Work/Life Benefits! Competitive wages Medical with telemedicine Dental and Vision Basic and Optional Life Insurance Paid Time Off (PTO) Maternity, Parental, Family Care Community Volunteer Time Off 12 Paid Holidays Company Paid Disability Insurance 401k (with employer match) Health Savings Accounts (HSA) with company provided contributions Flexible Spending Accounts (FSA) Supplemental Insurance Mental Health and Well-being: Employee Assistance Program (EAP) Tuition Reimbursement Wellness program Benefits are subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions Velera is an Equal Opportunity Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law. Velera is an Equal Opportunity Employer that complies with the laws and regulations set forth in the following "EEO is the Law" Poster . Velera will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the legal duty to furnish information. Velera is an E-Verify Employer. Review the E-Verify Poster here . For information regarding your Right To Work, please click here . This role is currently not eligible for sponsorship. As an ongoing commitment to reasonably accommodate individuals with disabilities please contact a recruiter at ********************* for assistance.$95.8k-124.5k yearly Auto-Apply 41d agoBehavioral Health Specialist (Youth Development Center)
Lighthouse Youth & Family Services
Remote job
Behavioral Health Specialist (Youth Development Center) Do YOU enjoy helping youth ages 11-18 years old? If so, we may have the role YOU are looking for! Be part of a team providing innovative life changing residential care to youth in need. The Behavioral Health Specialist utilizes their unique skills and understanding of trauma and mental health to provide direct care to teenage youth in a residential setting. They work as a member of an interdisciplinary team to provide comprehensive service delivery. The Behavioral Health Specialist plays a crucial role by providing and monitoring therapeutic interventions, engaging youth in treatment programing and in motivating a positive peer culture. They are consistent in demonstrating therapeutic communication, unconditional positive regard and empathy during all interactions with youth and their families. Competitive pay based on licensure and educational experience. Starting Hourly Rate - $16.92 and up Available Shifts Full Time 40 hours Friday through Monday 11:00 pm to 9:00 am Full Time 32 hours Monday through Thursday 3:00 pm to 11:00 pm Part time 20 hours Friday and Saturday 11:00 pm to 9:00 am PRN openings -- 1st and 3rd shift hours Essential Functions: Supervise youth in a residential setting, provide crisis intervention as needed. Provide direct monitoring of youth and facility throughout the work shift. Document any significant events in the log and progress notes, complete incident reports when appropriate. Plan and supervise recreation activities, assistant in meal preparation. Qualifications: High School diploma or equivalent Minimum 2 years work experience in serving at risk youth or in a residential program preferred. Clean driving record and insurance - may be required to provide transportation to youth for home visits, appointments, or activities Ability to handle physical activities, including recreational activities Bilingual and/or Sign Language proficiency a plus Why Work with Lighthouse Youth & Family Services: Rewarding career - make a difference in the lives of youth! Top Workplace 2023 *********************************************************************************************************** Work for a diverse, seasoned and well respected agency with engaged leadership team Recovery Friendly Workplace Ability to work remotely for some roles Competitive pay based on licensure/education Generous Paid Time Off (23 days prorated based on hire date) and Other Paid Leave Options (Holidays, FMLA, Bereavement and Parental Leave) Medical, dental, vision, including company paid life and long term disability insurance. 401k Retirement Plan including company match (up to 6%) Tuition Reimbursement and Department of Education's Loan Forgiveness Program. Employee Assistance Program Engaging Wellness Program Referral Bonus Program Licensure renewal reimbursement; paid training and professional development opportunities. Ability to obtain internal supervision towards increased licensure. Paid assistance with obtaining Trauma-Informed Care certification. Casual dress Join a winning organization with a great culture and work environment, and have a rewarding career that impacts the lives of youth and families! Find all open positions at lys.org/careers.$16.9 hourly 60d+ agoCustomer Support Specialist
Heritage Civil Works
Remote job
Remote Customer Support Specialist Heritage Civil Works | Remote | Full-Time | Comprehensive Benefits At Heritage Civil Works, we lead industries forward through cutting-edge engineering solutions from aerospace to biotechnology, pollution control to energy innovation. Our clients depend on us not just for technical excellence, but for exceptional service. That's where you come in. We are looking for a Remote Customer Support Specialist who brings intelligence, empathy, and ownership to every client interaction someone who will elevate the support experience as an extension of our engineering excellence. What You'll Be Doing: - Serve as the first point of contact for clients, handling inquiries, troubleshooting issues, and providing timely, thoughtful solutions. - Develop a deep understanding of our services from CFD modeling to physical modeling to better support client success. - Communicate with professionalism, clarity, and technical fluency across email, live chat, and support ticketing platforms. - Work cross-functionally with Engineering, Operations, and Project Management teams to ensure client needs are met and exceeded. - Track client interactions, document cases clearly, and help refine internal processes to make service even better. - Identify patterns and recurring challenges, bringing insights forward to drive improvements. What You'll Bring: - 2+ years of Customer Support or Client Success experience, preferably supporting technical, scientific, or engineering clients. - Strong communication skills able to simplify complex concepts for diverse audiences. - Empathy, patience, and a solutions-oriented mindset. - Highly organized and self-directed, thriving in a remote work environment. - Comfortable with CRM tools (like HubSpot, Salesforce, or Zendesk) and remote collaboration tools (Slack, Zoom, etc.). - Bonus points for background or strong interest in civil engineering, environmental sciences, aerospace, or biotechnology. What We Offer: At Heritage Civil Works, we don't just invest in projects we invest in our people. Here's what you'll receive when you join us: - Comprehensive Health Insurance (medical, dental, vision) - Professional Development Support (courses, certifications, leadership training) - Generous Paid Time Off (PTO) and Paid Holidays - 401(k) Retirement Plan with company matching - Mental Health and Wellness Programs - Performance-Based Bonuses - Home Office Setup Stipend to ensure you're ready to excel - Career Advancement Opportunities grow with a company that's building the future Let's Deliver Excellence Together If you're ready to combine world-class customer care with world-changing engineering innovation, then Heritage Civil Works is where you belong. Apply today. Heritage Civil Works Engineering Tomorrow, Today.$41k-66k yearly est. 60d+ agoProduct Operations Manager
Luma Therapeutics
Remote job
WE'RE LUMA HEALTH. Needing healthcare can be hard - getting care shouldn't be. We built Luma Health because we are all patients. We believe it should be easy to see and connect with our doctor. To get the care we need, when we need it. So, we've created solutions to fix this problem. Our technology makes messaging easier, scheduling appointments more efficient, and it modernizes care delivery from beginning to end. The Role: This role is responsible for driving operational excellence and ensuring organizational readiness for new product rollouts. You will act as the central point of coordination between Product, Customer Success, Delivery, Sales, Marketing, Partnerships, and Engineering teams to align communication, processes, and strategy around product development, launches, and ongoing improvements. What YOU will do at Luma Health: Drive operational excellence, and readiness for new product rollouts to ensure users and internal teams know about changes/new functionality in the product Work with Product, Customer Success, Delivery, Sales, Marketing, Partnerships and Engineering teams to create alignment, and improve communication and processes around product development, launch, and iteration Maintain and update external and internal facing product roadmaps Identify and surface trends from company data (zendesk tickets, clickup, product usage, etc.) Build, maintain, and monitor reports, dashboards, and metrics to evaluate opportunities for improvement or risks. Evangelize with appropriate leadership teams and stakeholders Consult with the Product Knowledge team (documentation & training) for the content creation process across the product teams as well as surfacing updates around any changes or launches Coordinate roadmap rituals and own maintaining roadmap assets with the product teams Collaborate closely with product and design teams to ensure operational team processes are factored into new product development plans and designs, and to integrate solutions to identify user experience issues in upcoming versions Identify opportunities to improve product quality & user experience Create and maintain processes for the product team, and between the product team and stakeholders. (i.e. intaking and triaging enhancement requests, and tracking resolution.) Build frameworks and establish communication rituals to align the product team and ensure organizational awareness. Facilitate quarterly rituals to update Product Roadmap Own in-product guide's, tours and product badges Work with HR, IT and the Product Knowledge team to ensure holistic everboarding at Luma Health for teams that work cross functionally with Product and/or Engineering (including Product, Engineering, Design, Customer Success, Marketing, etc.). Who YOU Are: BA/BS Degree required 4+ years of experience in one or more of the following areas: Product Management, Product Operations Experience in gathering business insights and identifying trends from data Ability to use data to inform and support critical decisions SQL skills highly preferred Demonstrated ability to manage organizational change, including stakeholder communication, enablement, and feedback loops to drive adoption of new tools or processes. Excellent communication, the ability to engage internal and external customers. Strategic alignment, able to bring key partners across functions together Ability to foster collaboration and facilitate teamwork. Experience with cross functional collaboration and negotiation Experience evaluating, selecting, and implementing tools (e.g., JIRA, ClickUp, Amplitude, LaunchDarkly) for scaling teams and processes. Demonstrated ability to create scalable documentation and onboarding programs for internal teams. Exhibit an entrepreneurial mindset (self-motivated, tenacious, resourceful, no handbook necessary) Thrive in and have past experience working in fast paced environments Experience managing up, laterally, and down Comfortable presenting to executive audiences and translating complexity into clarity. What Sets You Apart: Background in B2B applications Advanced degree (Masters) Experience building from scratch, navigating ambiguity and changing priorities, and executing independently. Obsessed with process improvement Background in healthcare is a strong plus Know how to adjust your communication style based upon your audience We Take Care of You! Competitive Health Benefits: Luma Health covers 99% of the employee and 85% of the dependent premium costs. Work Life Balance Flexible Time Off Wellness Programs Discounted Perks 401(k) and Company Equity Pay Transparency Notice: Depending on your work location and experience, the target annual salary for this position can range as detailed below. Full time offers from Luma also include stock options + benefits (including medical, dental, and vision.) Base Pay Range: $80,000-$110,000 USD Don't meet every single requirement? At Luma Health we are dedicated to building an inclusive workplace so if you're excited about this role but your past experience doesn't align with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Luma Health is proud to be an Equal Employment Opportunity and Affirmative Action employer. We believe in order to thrive, businesses need a diverse team and leadership. We welcome every race, religion, color, national origin, sex, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or other applicable legally protected characteristics. Everyone is welcome here. Come join us if you want to make a difference in health care. Note: we have been made aware of individuals fraudulently claiming to represent Luma Health recruiting. Please note that you will never be asked to submit payment or share financial information to participate in our interview process. All emails from Luma Health will come from "@lumahealth.io" email addresses. Any emails from other email addresses are scams. If you suspect that you've been contacted by a scammer, we recommend you cease all communication with the scammer and contact the FBI Internet Crime Complaint Center. If you'd like to verify the legitimacy of an email you've received from Luma Health recruiting, forward it to *********************.$80k-110k yearly Auto-Apply 27d agoManager, Internal Audit - Technology Focus
Velera Solutions
Remote job
Join the People Helping People Velera is the nation's premier payments credit union service organization (CUSO) and an integrated fintech solutions provider. The company serves more than 4,000 financial institutions throughout North America, operating with velocity to help our clients keep pace with the rapid momentum of change and fuel growth in the new era of financial services. Our purpose: We accelerate partners' success through innovative financial technology solutions and inspired service. The Opportunity: The Manager, Internal Audit is a working manager, performing and managing internal audit assignments throughout the company, working independently or under the supervision of Audit Management. This position will work as part of an audit team to conduct audits, evaluate risks, test controls, and review processes related to financial data and systems, internal controls, department procedures, and compliance with regulatory rules and company policies. The audit manager will assist with tracking of open audit findings and facilitate response generation, information gathering, testing evidence, and escalation of prior findings with the Audit Management. There will be exposure to senior management throughout the organization. Additionally, Audit Managers will work closely and oversee the management and staff from third party organizations providing internal audit support. Day in the Life: Perform internal risk assessments under the direction of Audit Management Plan internal audits by understanding organization objectives, structure, policies, processes, internal controls, and external regulations; identifying risk areas; preparing audit scope and objectives Interpret regulations as they pertain to information systems, platforms, and IT operating processes, practices and procedures Evaluate information technology (IT) infrastructure, data flows/processes, and operating procedures in accordance with established standards identification of key controls, control design, and/or control deficiencies through the development of risks and controls matrix, including the reliability and effectiveness of internal information systems controls Create process documentation, including process narratives and flow charts, to assist with audit planning and execution Create audit program and testing procedures at the entity, process, transaction or application levels, including assessing controls and potential risks Assess risks and internal controls by identifying areas of non-compliance; evaluating manual and automated processes; identifying process weaknesses and inefficiencies and technical issues Maintain open communication with management - communicates audit progress and findings by providing information in status meetings; highlighting unresolved issues; reviewing working papers; preparing final audit reports Partner with internal clients to define action plans for deficiencies identified Prepare and present reports that reflect audit's results and document process Assist Audit Management and co-sourced internal audit partner to coordinate and schedule audit meetings Monitor management's completion of the actions agreed upon in the remediation process; escalate, support, and provide support when needed or requested by Audit Management Prepare and/or review Audit reports and mange revisions Assist business owners in defining gaps or process deficiencies and associated action plans for remediation Determine and recommend improvements during implementation of IT system changes or upgrades Provide direction and leadership to staff; guide, coach, mentor and develop staff ensuring compliance with processes and procedure Handle interviewing, hiring, promotions, transfers, performance appraisals, compensation, counseling and termination of staff Develop and maintain staff by applying the necessary training and leadership that will allow internal growth and advancement Direct staff, to ensure that all duties are performed according to department performance standards Perform other duties as assigned. Qualifications: Bachelor's Degree in Accounting, Finance, Information Technology and/or business or related field required. One or more an audit professional certifications, such as CPA, CIA or CISA or equivalent audit credentials required. Seven (7) years related work experience in auditing (public accounting or internal audit experience) required. Five (5) years' experience working in another functional area such as accounting, risk management, IT, or other business or operational position preferred. Experience with payment systems and financial services related to the credit/debit card industry preferred. Willingness to continue to learn, grow and hone your risk management and audit expertise by participating in on-going training, including possibly pursuing certifications, as necessary, and monitoring changes to applicable guidance and regulations related to corporate initiatives and industry standard Strong understanding of financial services, systems, operational, and/or technology controls; knowledge of internal audit standards and practices; must have working knowledge of IT general controls Proven working experience as Internal Auditor with commensurate comprehension of: Accounting, finance, and/or information technology internal controls and standards oIIA, IPPF, Cobit, Sarbanes-Oxley, SOC 1, 2, and 3, auditing standards and procedures oNIST, ITIL, ISACA, or related standards The Committee of Sponsoring Organizations of the Treadway Commission (COSO) Risk-assessment practices Advanced computer skills on MS Office including Microsoft word processing, presentation PowerPoint, excel spreadsheets, and Visio flowchart, accounting software and database Ability to manipulate large amounts of data and to compile detailed reports; experience with data analytics software, such as Power BI, Tableau, Galenize (formally ACL), SAS, etc. a plus Experience with financial institution regulatory standards such as NCUA, OCC, FFIEC, Nacha ACH, or related, a plus Strong Information Technology skills and working knowledge of SharePoint, a plus Ability to travel as needed, less than 25% About Velera At Velera we are committed to fostering a workplace where every employee feels valued, respected, and connected. We understand, attract and engage a diverse workforce where every employee can live up to their full potential; ensuring that our employee base reflects the consumers we serve. The result of this effort is an inclusive environment where diverse talent thrives. We strive to foster a safe and inclusive work environment for people to bring their authentic selves in order to build a better community within our company and with our partners. Learn more about our commitment to Diversity, Equity, and Inclusion HERE! Pay Equity $105,600.00 - $134,600.00 Actual Pay will be adjusted based on experience and other job-related factors permitted by law. Great Work/Life Benefits! Competitive wages Medical with telemedicine Dental and Vision Basic and Optional Life Insurance Paid Time Off (PTO) Maternity, Parental, Family Care Community Volunteer Time Off 12 Paid Holidays Company Paid Disability Insurance 401k (with employer match) Health Savings Accounts (HSA) with company provided contributions Flexible Spending Accounts (FSA) Supplemental Insurance Mental Health and Well-being: Employee Assistance Program (EAP) Tuition Reimbursement Wellness program Benefits are subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions Velera is an Equal Opportunity Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law. Velera is an Equal Opportunity Employer that complies with the laws and regulations set forth in the following "EEO is the Law" Poster . Velera will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the legal duty to furnish information. Velera is an E-Verify Employer. Review the E-Verify Poster here . For information regarding your Right To Work, please click here . This role is currently not eligible for sponsorship. As an ongoing commitment to reasonably accommodate individuals with disabilities please contact a recruiter at ********************* for assistance.$105.6k-134.6k yearly Auto-Apply 8d agoCommunity and Home Based BCBA
R&R Collaborative Therapy Services
Remote job
Job DescriptionBenefits: 401(k) matching Bonus based on performance Competitive salary Dental insurance Employee discounts Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Wellness resources Job Summary We are seeking a Board Certified Behavior Analyst to join our team! In this role, you will conduct assessments, facilitate individual therapies, and create individualized treatment plans. You will work directly with clients and their families and target the skills that will provide them with the highest quality of life and independence. If you are a licensed Behavior Analyst (BCBA) who wants to make a difference in your community and your clients' lives, we want to hear from you! Responsibilities Perform intakes and assessments Create individualized treatment plans for each client Use evidence-based treatment methods to facilitate group and individual treatments Maintain detailed and accurate documentation of patient information and treatment plan Adhere to all facility and licensing standards Provide initial and ongoing staff education and training on client behavioral and skill acquisition protocols Provide positive and constructive feedback to staff regarding clinical and professional skills on a regular basis Collaborate with the treatment team including client, parents and caregivers as well as any outside professionals (i.e. school staff , speech therapist, occupational therapist, etc.) Update & maintain data collection systems & disseminate information to the team Provide direct modeling and support in 1:1 and group settings utilizing a combination of intensive teaching, errorless teaching and natural environment training Learn ethical billing standards and abide by these standards when working with clients Attend and engage in team meetings Other tasks assigned by supervisor (non-billable time) Qualifications Master degree in Psychology, behavior, education or related fieldeld, Pass background check Valid drivers license License in Kansas and Missouri (Preferred) Previous experience as a BCBA preferred Basic Life Support (BLS) and CPR certified (Preferred) Excellent communication and interpersonal skills Highly organized Benefits/Perks Careers Advancement Opportunities Flexible Scheduling Competitive Compensation Paid time off Bonus System Hybrid Schedule (Remote and In person) Health Insurance Wellness Program Book reimbursement Gym Membership Employee Referral Program Culture fit: A Collaborative team member, with a student mindset, that is passionate to help, independent, and respectful of others opinions! Company Summary: At R&R Collaborative Therapy Services we place an unparalleled value on our tiny humans and older humans alike. Our goal is helping each of our clients reach important milestones and successes so that they can continue becoming their best and favorite selves equipped with tools and skills for independence and happiness. We specialize in a range of therapy services. We o er Parent/Caregiver and Family Training, 1:1 Behavior Analytic Services, School support as well as collaboration with the individual's team to ensure a streamlined service that is generalized across therapies. EEO Statement: R&R Collaborative Therapy Services is committed to a policy of Equal Employment Opportunity and does not discriminate on any legally recognized basis, including, but not limited to, race, age, color, religion, sex, marital status, national origin, citizenship, ancestry, physical or mental disability, veteran status, or any other basis recognized by federal, state or local law. Flexible work from home options available.$78k-139k yearly est. 20d agoStaff Program Manager
Cloudera
Remote job
At Cloudera, we empower people to transform complex data into clear and actionable insights. With as much data under management as the hyperscalers, we're the preferred data partner for the top companies in almost every industry. Powered by the relentless innovation of the open source community, Cloudera advances digital transformation for the world's largest enterprises. The Program Management Office (PMO) at Cloudera is responsible for establishing tight interlocks between Product Management, Engineering, Quality, UX/Docs, Enterprise Strategy, Support and other relevant counterparts, in order to deliver high-quality products to our customers. The PMO designs and drives the adoption of product development best practices and also places emphasis on reducing nagging pain points and friction between teams. Product feature intake requests are consolidated and the PMO acts as a forcing function to standardize business cases and govern financial opportunity modeling. The success of the PMO depends on the ability to manage new feature requests through the Qualified Inputs process and Engineering product releases, across multiple product pillars. This position requires both a technical and program management background with direct experience developing and deploying software or cloud-based services to customers. The Staff Program Manager on this team will have a firm understanding of product development best practices, the SDLC, and engineering execution frameworks. Additionally, this position requires the ability to go wide across several projects in parallel, and also know when and how to go deep on technical requirements when needed, in order to anticipate bottlenecks, facilitate trade-offs, and balance business needs with technical constraints. The ability to understand the big picture of the project design, customer landscape, and anticipate and account for dependencies is crucial. The Staff Program Manager must also be able to take large, complex programs, break them into manageable pieces, and hold teams and task owners accountable while fostering a collaborative environment to deliver results for our customers. As a Staff Program Manager you will: Coordinate and drive triage activities for product pillar initiatives, with the relevant product cross-functional teams. Work alongside Product Managers to enforce business case data is being completed by appropriate stakeholders and the requesting party. Drive end-2-end delivery and execution for each accepted pillar initiative (a.k.a. Qualified Input) by managing timeline, dependencies, risks, and deliverables across multiple Engineering, Quality, UX, and Product Management teams. Regularly assess the critical path by reviewing and understanding product requirements, and subsequent engineering deliverables/activities, and remove unnecessary work. Regularly communicate the status of each pillar initiative to relevant stakeholders and internal teams to prevent communication silos. Immediately escalate to stakeholders and leadership when inputs are at risk of meeting committed deadlines, and work with the execution team to propose mitigation options. Drive end-to-end Engineering product releases through full-cycle program management, ensuring: Release timelines and milestones are aligned with the global release calendar (avoiding overlaps). Comprehensive release dashboards are maintained to capture the full backlog and accurately reflect development and quality status. All cross-functional teams follow established JIRA guidelines and maintain proper JIRA hygiene, ensuring accurate metadata for effective weekly reporting. Risks and cross-dependencies are proactively identified and managed. All security, legal, and compliance requirements related to each release are met and tracked through closure. We are excited if you have (Required Qualification): Bachelor's degree in computer science, computer engineering, or related field, or equivalent experience. 5+ years of experience in a technical lead, systems engineer, or technical program management role with experience architecting and integrating software into complex systems and deploying solutions to the field. 3+ years of experience leading cross-functional teams delivering products on schedule. Strong communication skills with the ability to disseminate (verbally and in writing) clear updates to different audiences, both technical and non-technical. Demonstrated ability to lead interdisciplinary discussions between product and R&D teams to define and drive scope and clarity of work, and reach optimum system level trades. Proficiency with at least one schedule tracking tool such as Asana, Excel, or JIRA/Confluence etc. You may also have: Master's degree in computer science, computer engineering, or related field, or equivalent experience. Experience working with Marketing and Finance to assist product launch operations, as needed (or have hands on knowledge of the NPI process). Ability to regularly engage with senior management and stakeholders and influence across the organization. Excellent analytical and interpersonal skills, with ability to work successfully across all product development disciplines. High sense of ownership, proactiveness, urgency, and drive. This role is not eligible for immigration sponsorship. What you can expect from us: Generous PTO Policy Support work life balance with Unplugged Days Flexible WFH Policy Mental & Physical Wellness programs Phone and Internet Reimbursement program Access to Continued Career Development Comprehensive Benefits and Competitive Packages Paid Volunteer Time Employee Resource Groups EEO/VEVRAA #LI-BV1 #LI-REMOTE$107k-147k yearly est. Auto-Apply 9d agoFuture Opportunities at Morreys Contracting
Sachse Construction
Remote job
GET READY TO FRAME YOUR FUTURE! Are you looking for future opportunities in carpentry? Morrey's Contracting is interested in learning more about your qualifications. We are a full-service carpentry company, recognized as one of the Best & Brightest companies to work for in Metro Detroit. Our team members have created a company culture that promotes teamwork, friendship, and a commitment to excellence. Clients recognize our commitment to quality, safety, and exceptional customer service with every job we complete. In addition to providing a unique and exceptional customer service experience to our clients, we strive to provide an engaging atmosphere for our team members. Our team members have access to all the essential benefits and perks, plus: Role-Specific Training + Mentoring Award-Winning ‘Project:U' Wellness Program Team Building Events including, Poker Night, Trivia Night, and Detroit Lions Tailgates We have been repeatedly recognized with several national and local awards, including: Best and Brightest Company to Work For Best and Brightest in Wellness Crain's Detroit Cool Places to Work #LI-DNI Qualifications Dependent upon the opportunity. Responsibilities Dependent upon the opportunity. Disclosure Our company is proud to be an equal opportunity workplace that is strives for inclusion. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or any other protected group. If you have a disability or special need that requires accommodation, please let us know by contacting our VP of People, Myra Ebarb, at ***************** from People and Perks with any questions or requests for accommodation. To all recruitment agencies: We do not accept non partner agreement agency resumes. Please do not forward resumes to our team members, partners, or any other company location. We are not responsible for any fees related to unsolicited resumes.$48k-78k yearly est. Auto-Apply 60d+ agoE-Billing Coordinator
Buchanan Ingersoll-Rooney
Remote job
Buchanan Ingersoll & Rooney is a national law firm with a proven reputation for providing progressive, industry-leading legal, business, regulatory and government relations advice to our regional, national and international clients. We are currently recruiting for an E-Billing Coordinator in Pittsburgh, PA, Philadelphia, PA, or Tampa, FL. This individual will track and monitor submissions and acceptance of e-billed invoices through eBillingHub and specific vendor sites. They will assist the Billing Coordinators as need to help resolve submission issues, including appeals of rejections and reductions. They will also check for new matters and rate approvals on vendor sites and work with the Billing team to ensure data integrity in Elite 3E. This position may be fully remote. Applicants must live within 1 hour commute time to a Buchanan office location. Key Responsibilities Work with Billing Coordinators to submit invoices to vendor sites via eBillingHub in accordance with Outside Counsel Guidelines. Track and monitor invoice submissions using eBillingHub. Ensure invoice acceptance in vendor sites such as Legal Tracker, T360, and others. Perform a first-level attempt to correct e-billing issues such as fixing block-billing and task codes, and resubmit any rejected invoices. Monitor vendor sites for newly created matters and work with Billing team to set up matters in 3E. Review vendor sites for timekeeper rate approvals and communicate rate adjustments to Billing and Pricing teams as necessary. Assist the e-billing Supervisor in suggesting actions the Billing team might take in the future to avoid reductions and rejections of certain line items. Other duties as assigned by the E-Billing Supervisor. Skills and Requirements Associates Degree with emphasis in business or accounting, or equivalent work experience, required. Prior experience with legal billing or other accounting functions. 2 or more years of experience in a law firm or other professional service environment. Familiarity with Elite 3E, Elite Enterprise or Aderant financial systems, in addition to eBillingHub or BillBlast, and major vendor sites such as T360, Legal Tracker and CounselLink. Flexibility to work overtime and weekends, if needed. Demonstrated proficiency with Microsoft Office, especially Excel and Word. Ability to organize and prioritize workload. Excellent communication skills, both written and verbal. Why should you work at Buchanan? Buchanan offers an outstanding benefits package that includes: Competitive Salaries Generous Paid Time Off, Including a Floating Holiday Paid Holidays WorkWell Wellness Program Paid Parental Leave Caregiving Assistance Through BrightHorizons (child, elder and pet care!) Access to Firm-wide Emergency Assistance Fund Insurance - Medical, Dental, and Vision 401K and Retirement Savings Program We are an Equal Opportunity Employer.$41k-52k yearly est. 26d ago