Remote Bilingual Subrogation Collector
Remote skip tracer job
Hourly Pay Range:
$13.94 - $21.63
As a Bilingual UM Collector, you'll act as liaison between the client and insured communicating various facets in the subrogation process. This position handles reviewing files up to and including reaching settlements. You will initiate outbound calls and field inbound calls from responsible parties and attempt to collect money owed. In addition to your base pay we reward performance and quality with extra money per hour.
Afni is a leading global customer service provider that's been around for more than 80 years. We have a fun and inclusive team in Bloomington where you can make friends, do meaningful work and grow your career -- we love to promote from within!
What You'll Do
Review files for adequacy of investigation and measure of damages to initiate collection. Research the application of law as it applies to specific claims in each state for Department of Transportation purposes or statutory regulations. Recommend whether to pursue collection or litigation.
Initiate outbound calls and field inbound calls from responsible parties and attempting to collect money owed
Review the initial content of each file while documenting and tracking all ongoing verbal and written correspondence related to the file in all applicable systems. Update and document information to achieve maximum recoveries.
Utilize Skip Tracing techniques to contact consumers to reach a settlement.
What You'll Get
Full time. 40 hours per week schedule with overtime opportunities.
Job stability. We've been doing this work in Bloomington for over 80 years!
Training. We'll teach you everything you need to be great!
Great Paid time off. You'll get 10 days during your first year, plus 7 paid holidays!
Benefits. Medical, dental & vision insurance with premiums partly paid by the company!
College tuition Up to $5,250 annually!
Teamwork. We believe in teamwork and having fun together while we work with frequent contests and recognition events!
Referral Program. One of the best unlimited employee referral bonus programs out there.
Career Growth. Gain some great experience to promote to higher roles -- most of our support and leadership staff started as Sales or Service agents!
Annual Performance Reviews. We reward your hard work with annual wage increases.
We have remote opportunities to work with us in the following states:
Alabama
Arizona
Florida
Georgia
Kentucky
North Carolina
South Carolina
Texas
VHArS
Qualifications
High School diploma or GED with six months of industry knowledge required.
Strong analyzing and negotiating techniques.
Demonstrates a sincere interest in listening to and responding to customer concerns and solving their issue in a timely manner.
Communicates clearly and logically using appropriate written and oral techniques.
Seeks clarification for unclear or missing information.
Demonstrated reasoning and problem-solving abilities.
Previous experience with outbound sales or phone sales.
Previous Collections preferred.
Subrogation or Insurance experience preferred.
Spanish Bilingual Required
Why Afni?
Because with us, you matter. At Afni, you are not simply an employee, you're part of our family.
At Afni we provide equal employment opportunities to all qualified individuals. Employment is based upon personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, or any other protected characteristic as established by law. This policy of Equal Employment Opportunity applies to all policies and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment.
Skip Tracer - IN OFFICE
Remote skip tracer job
Loss Prevention Services is dedicated to exceptional customer service, quality workmanship and accountability. Since opening its doors in 2009, Loss Prevention Services has constructed a respected and elite collateral recovery company. With the help of each employee, Loss Prevention Services is able to produce the highest standards now, and for the future, with the opportunities and determination to expand. We are currently seeking highly motivated, focused and confident individuals who will uphold the Loss Prevention Services brand, while exceeding our client's and our vendor's expectations through our unique consultative approach. We encourage success and growth for each employee equally, and continuously uphold our impeccable standards.
We are looking for candidates who are interested in performing Skip Tracing IN OFFICE at our facility in Grandville, Michigan.
This position is responsible for generating, compiling and analyzing data to locate elusive individuals and collateral while communicating with lien holders and service field agents in an effort to achieve collateral collection while providing exemplary service in a financially beneficial manner.
Primary Job Functions/Responsibilities
Provide skip tracing services to locate debtor/collateral information and location
Handle accounts with speed and accuracy while maintaining professionalism
Manage a high volume of phone calls to meet required performance standards and metrics
Provide accurate, valid and complete information to clients, agents and management.
Maintain or exceed established objectives per Loss Prevention Services and client policies and procedures
Must maintain strict confidentiality
Adhere to all state and federal laws; stay informed of changes in policies and procedures
Complete special projects or additional tasks as assigned
Meet personal/team goals
Qualifications/Skills
Previous experience with Skip Tracing preferred
High School Diploma or equivalent required
Prefer 1 year of Customer Service experience
Strong organizational skills with ability to prioritize multiple tasks
Strong decision making, problem solving, and negotiation skills
Effective and professional verbal and written communication
Basic proficiency of Microsoft Office Suite and internet-based applications
Strong interpersonal skills
Hand and eye coordination and manual dexterity to operate computer mouse and keyboard and other basic office equipment
THIS IS NOT A REMOTE WORK OPPORTUNITY.
ALL DUTIES MUST BE PERFORMED IN OFFICE AT OUR FACILITY IN GRANDVILLE, MICHIGAN.
Patient Account Rep - Collections & Customer Service
Remote skip tracer job
Schedule: Tuesday through Saturday, 8:00a - 4:30p (
after successful completion of Monday through Friday, 8:00a-4:30p training
)
Hiring Range: generally between $21.70-$26.00, and
placement in the range depends on an evaluation of experience.
Additional details: The Patient Account Representative team has the potential for off-site work after successful completion of training and meeting the requirements for working off-site. This requires an employee to live in the local Vancouver, WA or Portland, OR area and have a secure home network with minimum upload (5 mbps) and download speeds (25 mbps).
Vancouver Clinic is hiring Patient Account Representative to join Patient Financial Services. In this call-center environment, you'll be the first point of contact for patients with billing questions, helping to resolve account issues and ensuring a positive experience. Must have excellent attendance!
Consistent, dependable, and predictable attendance is crucial in helping us fulfill our mission of providing high-quality, compassionate care. We require our employees to adhere to our attendance standards, as frequent deviations make it difficult to provide care for our patients and support our coworkers.
In this Role:
Answer patient billing inquiries with accuracy and empathy
Review accounts for refunds, financial assistance, and payment plan options
Respond to collection agency correspondence and process adjustments
Identify billing errors and initiate corrections.
Requirements:
High school diploma or equivalent.
Minimum of one year of experience in health care accounting within a medical office required.
Customer service experience required, preferably in a healthcare or call-center setting.
Additional Information: Vancouver Clinic provides care across a wide range of medical decisions. This includes care and opinions on vaccinations, reproductive health, end-of-life decision-making, and gender affirming treatment. The ability to work, with or without reasonable accommodation, with a diverse population of patients and colleagues seeking or considering care in all areas, is an essential function of all positions at the Clinic.
Pay Range:
$21.28 - $29.78
The above information is intended to indicate the general nature and level of work required in this position. It is not designed to contain or be interpreted as a comprehensive description of all duties, responsibilities, and qualifications required of those assigned to this job.
We offer a competitive Total Rewards Program. Eligibility for benefits is dependent on factors such as position type and FTE. Benefit-eligible employees qualify for benefits beginning on the first of the month following one month of employment. Vancouver Clinic offers medical, dental, vision, life insurance, AD&D, long term disability, health savings account, flexible spending account, employee assistance program, and multiple supplemental benefits (voluntary life, critical illness, accident, hospital indemnity, identity theft protection, legal services, etc.). We also offer a 401k retirement plan, with employer contributions after your first year of employment. Benefits-eligible employees accrue PTO and Personal Time based on hours worked and State worked, totaling 120 hours in the first year for full time staff and 200 hours in the first year for full time supervisors and above, increasing in subsequent years. PTO and Personal Time accruals are pro-rated by FTE/hours worked. Non-benefits eligible employees will accrue Personal Time based on hours worked and State worked. Employees will also enjoy up to six paid holidays per year, depending on schedule. Contact your recruiter for more information.
Vancouver Clinic is proud to be an Equal Opportunity Employer. Vancouver Clinic does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, gender identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
Vancouver Clinic is an alcohol and drug-free workplace. Offers are contingent on successful completion of background screen and immunization requirements.
Auto-ApplyHospitality Customer Service - Hotel Reservations (Remote)
Remote skip tracer job
Hospitality Customer Service - Hotel Reservations (Remote) Destination Knot | Remote (U.S.-Based) About the Role: Join Destination Knot as a Hotel Reservations Specialist and help clients plan their perfect stays. You'll handle hospitality customer service, provide hotel booking support, and guide travelers through the reservation process-all from your home office.
Key Responsibilities:Assist clients with hotel reservations, hospitality services, and travel planning Provide accurate details on hotel amenities, pricing, and availability Manage and update booking details and guest profiles Communicate promptly and professionally via phone, email, and online platforms
Qualifications:Strong customer service and hospitality communication skills Professional, detail-oriented, and self-motivated Basic computer proficiency and reliable internet connection Experience in hotel reservations, hospitality service, or guest relations is a plus
What We Offer:Flexible remote schedule Full training and access to travel booking systems Supportive team environment Income-earning possibilities based on performance Travel discounts and hospitality perks
Apply today to start your remote hospitality career with Destination Knot!
Auto-ApplyRemote work from home ; Customer Service Excellence (Remote)
Remote skip tracer job
Leverage your computer skills to provide customer service, from home!
RealIT's connects you to the Arise platform without paying the business start up fees.
When you join RealIT's , an Arise IBO, you will be considered an Independent Contractor to the IRS. This means that you are responsible for your own taxes. You will receive a 1099 for your work from home services throughout the year. Please remember it is your responsibility to file your taxes with the IRS annually. You choose your program which has a training class fee. You are not paid for training, but special financial assistance is available to apply to course fees if approved.
About Arise
Arise connects small call center companies, with people like you, to prestigious Fortune 500 clients through a virtual platform. Arise provides the clients, your company provides the service. YOU have the power to choose your clients, and schedule from the comfort of your own home. You have the opportunity to live your work from home dream. When you own your own business, you're the boss.
Register to use the Arise Platform, and have the freedom to be your own boss!
Benefits of registering to use the Arise Platform:
Be your own boss, and work from home with RealIT's as your sponsor and support team behind you the entire way
Schedule your work around your life, not the other way around
Extra money for holidays or escape the 9-to-5
WHAT TO EXPECT:
A day in the life using the Arise Platform to provide service:
-Providing contact center services from home
-Supporting some of the largest companies in the world
-Documenting all issues, resolution and follow up actions
-Learning about products and services to accurately and efficiently resolve customer inquiries on the first contact
WHAT IT TAKES TO SUCCEED:
-Quiet place to work set up in your home.
-Excellent PC and computer skills.
-The ability to navigate multiple computer programs.
-Great customer service and communication skills.
EDUCATION NECESSARY:
No degrees necessary - great work from home opportunity for anyone who is ready to start a business and be their own boss.
WHAT YOU'LL BE DOING:
Providing great inbound customer support for amazing global brands.
To get started please submit your resume and confirm your computer meets the Arise standards below
Requirements for CSP's
Below are the technical requirements you will need for Arise. The requirements for before and after training varies slightly. In training you will only need a USB Headset, Computer and Internet. After completing training and you are servicing the client all requirements must have been met.
Please note that these requirements are standard and may vary depending on which client you pick to start training with. It is always good to complete the Arise Profile and Background Check to see the list of client and determine which client require above standard hardware requirements. If you already have a profile, login and open the clients PDF or if you need to create one visit our careers page.
Desktop or Laptop
You can use either a Desktop or Laptop to service any of Arise clients. The computer will need to meet a minimum spec requirement which is a Dual-Core CPU with 2.8GHz and 4GB's of RAM with Internet Connection. You must be hardwired into the Desktop or Laptop.
USB Headset
You will need a USB Headset which plugs into your desktop or laptop via a USB port. This will be your headset throughout all of training and for coaching after training.
Located in the Melbourne, Florida area, our Arise Careers Work From Home program is not available for residents of California, Connecticut, Maryland, Massachusetts, New York, Oregon, and Wisconsin.
*Financing available upon approval.
Blood Collection Staff-Customer Service
Skip tracer job in Columbus, OH
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?
Join us-Where your Career is a Force for Good!
Job Description:
We provide Paid-Training - no prior medical experience required!
Joining The American Red Cross is like nothing else - it's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.
When you choose to be a force for good, you'll have mentors who empower your growth along a purposeful career path. You align your life's work with an ongoing mission that's bigger than all of us. As you care for others, you're cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.
Where Your Career is a Force for Good!
WHAT YOU NEED TO KNOW (Job Overview):
When you join our team you will be utilizing your healthcare and/or customer service skills to assist with every step of the blood collection process. This includes collaborating with your team to transport and setup equipment at the collection sites in local communities, creating a welcoming and comfortable environment for volunteer donors, and following all safety procedures while collecting lifesaving blood donations that are delivered to hospitals.
The Red Cross offers paid phlebotomy training with the ability to grow your healthcare skills and career within the nation's top humanitarian organization. To learn more about being a phlebotomist and the impact you can make in this position, watch this short video: rdcrss.org/lifesavingrole
WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities):
* Take the time to personally connect with donors - listen to their stories and help them understand how impactful their donation is.
* Collaborate with your teammates to create a welcoming and friendly environment so our volunteer donors feel comfortable coming back again and again.
* Be detailed oriented all day, every day. This ensures that the blood you collect meets goals, regulatory requirements and can be safely transfused
* May drive Red Cross vehicles and you will work with the team to setup and tear down equipment at the donation sites. Position may require a minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles.
Standard Schedule (Columbus, Ohio):
* Variable hours Monday-Saturday with two days off
* To best meet the needs of our donors and community, staff work a variable schedule which may include early mornings, late nights, weekends, and holidays.
* Schedule is provided two to three weeks in advance
Pay Information:
* Starting rate $18.36/hour
WHAT YOU NEED TO SUCCEED (Minimum Qualifications):
* High school diploma or equivalent is required
* Customer service experience and effective verbal communication skills are required
* A current, valid driver's license with a good driving record is required.
* Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes are required. Position may require a minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles.
* At the American Red Cross, we conduct many mobile blood drives at businesses, schools and many other locations. All staff work as a team to setup and tear down the equipment required to conduct a mobile blood drive.
* Basic computer skills are required. Must be proficient with Microsoft office applications.
WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications):
* Prior healthcare or phlebotomy experience (CNA, MA, EMT, etc.)
* Prior leadership experience
BENEFITS FOR YOU:
As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes:
* Medical, Dental, and Vision plans
* Health Spending Accounts & Flexible Spending Accounts
* PTO: Starting 15 days a year; based on type of job and tenure
* Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
* 401K with up to 6% company match
* Paid Family Leave
* Employee Assistance
* Disability and Insurance: Short + Long Term
* Service Awards and recognition
Apply now! Joining our team will provide you with the opportunity to
make your career a force for good!
The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws.
AmeriCorps, the federal agency that brings people together through service, and its partners - the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance - launched Employers of National Service to connect national service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations.
Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions.
To view the EEOC Summary of Rights, click here: Summary of Rights
Auto-ApplyBill and Account Collector
Remote skip tracer job
Job DescriptionBenefits/Perks
Competitive Compensation
Great Work Environment
Career Advancement Opportunities
We are seeking a Bill and Account Collector to join our team! As a Bill and Account Collector, you will be making phone calls or sending emails to customers with outstanding debts, discussing their options for repayment, and finding a common ground so that every party is happy with the outcome. You will also be maintaining records of communications with customers and processing incoming payments and settlements. The ideal candidate has exceptional customer service skills, strong computer skills, and comfortability working in a fast-paced environment.
Responsibilities
Contact customers to discuss their accounts and outstanding balances
Discuss the reason for the debts with the customer, and help them best understand their options moving forward
Create payment plans that work with the customer while also aligning with company policy
Maintain excellent records of customer interactions
Process incoming payments or debt settlements
Qualifications
Excellent customer service skills
Excellent communication skills
The ability to work well in a fast-paced environment
Familiarity with computer programs including the Microsoft Office suite
This is a remote position.
Entry Level Customer Service - Work From Home
Remote skip tracer job
Looking for a flexible career with unlimited growth potential? We're seeking ambitious, motivated individuals to join our life insurance customer service leadership team. This is a performance-based role where your results determine your earnings-no limits.
Your Career Path
Agent-in-Training - Learn sales, customer service, and client relations from the ground up.
Team Leader - Mentor and guide your own team toward success.
Ongoing Growth - Continue building your leadership skills while enjoying the flexibility of remote work.
Perks & Benefits
Set Your Own Schedule - Achieve true work-life balance.
Leadership Training & Mentorship - Get hands-on guidance to accelerate your career.
Insurance Coverage Reimbursement - Protect yourself while helping others do the same.
Luxury Travel Incentives - Earn trips and rewards for top performance.
Who Thrives in This Role
Confident, goal-driven professionals who take initiative.
Natural leaders who excel in fast-paced environments.
Individuals seeking flexibility, independence, and career advancement.
Take the lead in your career-apply now and start your path to leadership while working from anywhere.
Auto-ApplyCustomer Service
Skip tracer job in Columbus, OH
The primary function of a customer service representative is to provide exceptional customer service to all customers and employees. The ideal candidate should thrive in a fast-paced, hands-on environment. Training on product knowledge of building materials for the drywall industry will be provided.
Duties & Responsibilities:
Ensure over the phone, face-to-face and or written communications with customers representing the company's culture, values and practices.
Greet customers warmly and determine problems, orders, or other reasons for calling.
Ability to ascertain when to pass on a customer's questions to appropriate sales staff for additional products and sales information.
Take orders at the sales counter and or over the phone.
Ability to use company computer systems for order entry.
Complete sales orders and tender cash sales.
Develop product knowledge to assist customers with purchases.
Ensure the showroom is clean and properly stocked.
Basic Qualifications:
High school diploma or GED equivalent.
Ability to self -manage, show initiative and be comfortable meeting the public
Be a team player, demonstrate attention to detail and have good organizational skills.
Bilingual a plus
Exceptional computer skills
Core Competencies:
Ability to self-manage, show initiative and be proactive
Communicate professionally, both verbally and in writing to coworkers and customers
Physical Requirements:
Must be able to remain in a stationary position in an office environment 70% of the time.
Occasionally will move about inside the office to access files, office machinery, etc.
Must be able to operate basic office machinery.
Must be able to communicate with team and management and be able to exchange accurate information in. these situations.
Constantly working in office environment
Required Cognitive Skills:
Must be able to problem solve and prioritize tasks.
Must be able to manage stress depending on deadlines and ongoing projects.
Must be able to multitask.
Must be able to receive and analyze information.
Must be able to quickly communicate solutions if problems occur.
Must be able to demonstrate a high degree of sound judgement and initiative.
Benefits & Perks:
Medical, Dental, Vision, Disability & Life Insurance
Wellness Benefits
401(k) Retirement Plan
Employee Stock Purchase Program
Paid Holidays & Vacation Days
Professional Growth Opportunities
Development & Training Programs
This job description is subject to change at any time.
EQUAL OPPORTUNITY EMPLOYER
Launch your career with a national building materials distributor and discover opportunities for growth and advancement. We value our team members and believe them to be our greatest assets. As such, we invest in training and strive to provide a work-life balance.
Third Party Auto Collector
Remote skip tracer job
Auto Collector will identify delinquent accounts, locate, and notify customers of delinquent status, initiate appropriate action to n balances, and maintain all related records. This position is work remotely from home. Top pay and commission for top collectors.ESSENTIAL DUTIES AND RESPONSIBILITIES: • Making outbound calls to client portfolio customer accounts• Receiving inbound calls to discuss customer accounts• Negotiating payment from customer• Monitor the status of delinquent accounts• Records payments made to the customer's account• Investigates disputes balances; where appropriate, corrects errors such as misapplied payments, reversed late charges, direct deposit errors, or overpayments from insurance• Ensures the security of customer files and delinquent account reports• Performs other duties as necessary QUALIFICATION REQUIREMENTS: • Excellent verbal and written skills• Basic understanding of the Fair Debt Collection Practices Act (FDCPA) and state and federal laws pertaining to collection activities• Excellent organizational skills with great attention to detail• Ability to keep information confidential• Professional demeanor and dependable work ethic• Ability to exercise integrity and discretion • Ability to remain professional in tense situations• Ability to work in a fast-paced environment• Ability to multi-task EDUCATION, EXPERIENCE, • Associate or Bachelor's degree from an accredited college or university • Minimum 2 years' experience in a collections agency or related industry• Experience with the Auto industry
Auto-ApplyCollector
Remote skip tracer job
Job Description
Join MERANI KAMARA LAW GROUP as a Full-Time Collector and immerse yourself in a vibrant team that values innovation and excellence. You will play a crucial role in enhancing our financial health while working with a fun, flexible environment that encourages high performance. With the freedom of work-from-home flexibility, you can maintain a work-life balance that suits your lifestyle. This role offers a competitive pay of up to $25 per hour, making it an attractive opportunity for experienced customer service and accounts receivable specialists. Your skills will be utilized to solve problems creatively and uphold the integrity of our processes.
Here, your contributions will truly make a difference in a forward-thinking institution. You will be offered great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Competitive Salary, Paid Time Off, Snack/Drink Room, and Salary based upon experience. The potential for personal and professional growth with MERANI KAMARA LAW GROUP is limitless, all while being part of a stimulating work culture based in New York, NY.
MERANI KAMARA LAW GROUP/ Peter C. Merani PC Attorneys at Law: Our Story
The Law Offices of Peter C. Merani P.C. represents tollways in New York State to collecting toll violations and past-due customer tag accounts. Collection services not only include those you would expect from a typical collection agency, but also ones that only a law firm can provide such as skip tracing, demand letters, and outbound call campaigns. We also appear on your behalf in administrative hearings and lawsuits as well as assist with the pursuit of remedies such as bank executions, income executions, property executions, tax intercepts, registration blocks and releases, and driver license suspension. Traffic Our public-private partnerships with tolling authorities ensure that previously lost dollars of revenue are available for our clients to build and maintain the roads we all count on. We enforce and prosecute cases on behalf of public authorities against those who commit bridge, tunnel, and highway infractions. Our team works with you to develop a custom program that efficiently maximizes the timely and cost-effective collection of your delinquent receivables. If necessary, our process includes litigation and judgment enforcement. We believe in keeping you informed of the process of the case. Our attorneys are familiar with the court rules in each county in which they practice. We customize our service and attention to meet your needs.
What does a Collector do?
As a Full-Time Collector at MERANI KAMARA LAW GROUP, your day will be dynamic and engaging, centered around various essential tasks. You will handle daily emails and manage inbound and outbound calls, where your negotiation skills will shine as you work to resolve outstanding accounts. Attention to detail is key, as you'll be responsible for accurate data entry to maintain up-to-date records. You'll actively participate in team meetings, collaborating with colleagues to share insights and strategies that foster a culture of problem-solving.
Your role will not only challenge you but also allow you to contribute meaningfully to our team's success while embodying our core values of innovation and excellence.
What we're looking for in a Collector
To excel as a Full-Time Collector at MERANI KAMARA LAW GROUP, you will need a strong set of skills tailored to this dynamic role. Proficiency in handling daily emails, coupled with exceptional verbal communication skills for managing inbound and outbound calls, is essential for building rapport with clients. Your negotiation abilities will play a crucial role in successfully resolving accounts and reaching mutually beneficial agreements.
Attention to detail is vital for accurate data entry and maintaining organized records. Additionally, you should be comfortable participating in team meetings, where collaboration and sharing insights will enhance our collective problem-solving efforts. A forward-thinking attitude and adaptability to evolving processes will further ensure your success within our innovative and high-performance culture.
Knowledge and skills required for the position are:
Daily emails
inbound and outbound calls
negotiations
data entry
team meetings
problem solving
Connect with our team today!
We're looking for talented individuals like you to join our team and help us achieve our goals. If you're passionate, driven, and committed to making a difference, we want to hear from you! Don't wait - apply now and take the first step towards a fulfilling career with endless possibilities. Let's work together to make great things happen!
Third Shift Customer Service
Skip tracer job in Columbus, OH
The Overnight Customer Service Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Position is for hours 10pm through 6am Monday through Friday. This position is Full Time.
Essential Duties and Responsibilities
Greet members, prospective members and guests by providing exceptional customer service
Handle all front desk related activities not limited to:
Answer phones in a friendly manner and assist callers with a variety of questions.
Check ID and Member barcodes into the system
New member sign-up
Take prospective members on a tour of the club
Facilitate needed updates to members accounts
Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Club Manager as needed
Assist in maintaining the neatness and cleanliness of the club
Assist in monitoring for safety of persons and cleanliness in the club
Thoroughly clean and sanitize restrooms, locker room areas, fitness equipment and gym floor.
Stock locker rooms with proper supplies/paper products.
Report any broken or missing amenities or equipment (Toilets, faucets, showers, hair dryers, gym equipment etc.) to the Club Manager.
Follow Lost and Found Policy and turn in lost member property to the Club Manager immediately.
Qualifications/Requirements
Customer service background preferred
Basic computer proficiency
A passion for fitness and health
Upbeat and positive attitude at all times
Punctuality and reliability is a must
Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the members expectations
Strong listener with the ability to empathize and problem solve
Demonstrate diplomacy in all interactions while using appropriate behavior and language
High School diploma/GED equivalent preferred
Must be 18 years of age or older
Physical Demands
Continual standing and walking during shift
Continual talking in person with members and answering incoming membership calls
Must be able to occasionally lift up to 50 lbs
Will dilute and clean with chemicals during shift
Clean and sanitize equipment and often used surfaces in the club
Monitor club and assist members throughout entirety of shift
Experienced Debt Settlement Specialist
Remote skip tracer job
Job DescriptionFully Remote Closure Level Sales Position / Experienced Debt Settlement (Remote) Are you a seasoned debt settlement sales professional with a passion for helping people overcome financial challenges? Join our dynamic team at One Life Financial Services, a rapidly expanding debt settlement company headquartered in Saint Louis MO. We are offering a unique opportunity for individuals experienced in phone sales to thrive in a fully remote closure level sales position.
About Us:
One Life Financial Services is committed to assisting families burdened by debt through our diverse financial programs. While our office is based in Saint Louis MO, we are excited to extend our team to talented individuals nationwide. As a remote Closure Level Sales Representative, you will play a pivotal role in guiding clients toward financial freedom.
Responsibilities:
- Assess clients' financial situations and credit accounts remotely.
- Build rapport and gather essential information via inbound calls.
- Educate clients on various financial solutions to resolve their debt.
- Utilize consultative sales scripting to present and sell tailored debt program options.
- Conduct outbound calls on warm leads and follow up through emails and texts.
- Continuously enhance sales skills and strategies without engaging in cold calling.
Qualifications:
- Minimum 2 years of phone sales experience handling debt settlement - incoming calls.
- Proven track record as a Closer in sales, demonstrating passion and expertise.
- Exceptional listening skills, attention to detail, and strong interpersonal abilities.
- Excellent verbal, written, and computer skills.
- Reliable internet connection and a dedicated workspace.
- Motivated, driven, and committed to achieving success.
What We Offer:
- Competitive compensation, daily/weekly bonuses, and lucrative monthly commissions.
- Average earnings range from $7,500 to $10,500 per month; top performers can earn $12,000 to $17,500 monthly.
- Ongoing training and professional development to enhance your skills.
- Opportunities for career advancement and growth within our organization.
How to Apply:
To be considered for this fully remote position, please email your resume to *********************. We are an equal opportunity employer and welcome candidates of all backgrounds.
Job Type: Full-time
Pay: $5,000.00 - $17,000.00 per month
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
- Paid training
Weekly working days: Monday to Friday
Work setting: Fully remote
This is a remote position.
Easy ApplyCollections Representative
Remote skip tracer job
At Owens & Minor, we are a critical part of the healthcare process. As a Fortune 500 company with 350+ facilities across the US and 22,000 teammates in over 90 countries, we provide integrated technologies, products and services across the full continuum of care. Customers-and their patients-are at the heart of what we do.
Our mission is to empower our customers to advance healthcare, and our success starts with our teammates.
Owens & Minor teammate benefits include:
Medical, dental, and vision insurance, available on first working day
401(k), eligibility after one year of service
Employee stock purchase plan
Tuition reimbursement
JOB SUMMARY
The collections representative follows-up with insurance companies to resolve unpaid claims.
The anticipated hourly range for this position is $14-15/hourly . The actual compensation offered may vary based on job-related factors such as experience, skills, education, and location.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Researches any overdue account balance that is fully or partially unpaid and follows up by mail and/or phone to insurance carriers or customers on delinquent payments.
Reviews unpaid and underpaid claims. Resubmits or appeals as necessary.
Verifies payment information adjustments to supervisor.
Coordinates collection activities for delinquent accounts by preparing information for external collection agencies or attorneys.
Complies with the Fair Debt Collector Practices Act (FDCPA).
Responds to customer inquiries regarding account status.
Researches customer's accounts thoroughly and documents appropriately.
Resolves discrepancies and prepares adjustments and refunds as necessary.
Ensures that all information regarding collection activity of account is entered accurately into the billing system.
Brings recurring issues to the attention of the department supervisor.
Initiates payments and resubmits bills as necessary.
Pursues patient for payment obligations when insurance defaults as permitted by law or contractual relationships.
Report to work punctually at assigned starting time, and have reliable, consistent attendance
Performs other duties as required.
SUPERVISORY RESPONSIBILITIES
N/A
MINIMUM REQUIRED QUALIFICATIONS
Education and/or Experience
High school diploma is required.
One year of related experience is required.
Certificates, Licenses, Registrations or Professional Designations
N/A
SKILLS, KNOWLEDGE AND ABILITIES
Business Acumen
Problem Solving/Analysis
Communication Proficiency
Personal Effectiveness/Credibility
Computer Skills
Basic skills in Word and Excel
Language Skills
English (reading, writing, verbal).
Mathematical Skills
Basic level mathematical proficiency, with a strong ability to understand, interpret and develop spreadsheet data.
Other Skills
PHYSICAL DEMANDS
This is a stationary position that requires frequent sitting or standing, repetitive wrist motions, grasping, speaking, listening, close vision, color vision, and the ability to adjust focus. It also may require occasional lifting, carrying, walking, climbing, kneeling, bending/stooping, twisting, pulling/pushing, walking, bending, stooping, and reaching above the shoulder. Employees in this position must be physically able to efficiently perform the essential functions of the position. Reasonable accommodations will be provided to assist or enable qualified individuals with disabilities to perform the essential functions of the position, upon request.
WORK ENVIRONMENT
Work is performed in an office setting with exposure to moderate noise.
TRAVEL
Occasional travel as required.
OTHER INFORMATION
The essential duties and responsibilities, physical requirements, and work environment described above are representative of those typically required for this position but may vary depending on staffing and business needs at specific locations. The inclusion or omission of a specific duty or physical requirement is, therefore, not determinative of whether that function is essential to a specific individual's position.
PLEASE NOTE: This is a remote position which is US-based. This role requires individuals to physically reside and work within the United States. Company systems and equipment are monitored for security and other purposes and removal of Company equipment outside of the United States is not permitted without prior authorization.
#LI-CS2
If you feel this opportunity could be the next step in your career, we encourage you to apply. This position will accept applications on an ongoing basis.
Owens & Minor is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law.
Auto-ApplyUS Federal Government Collector
Remote skip tracer job
Provides pre-sales and/or post-sales consulting to benefit Agilent customers in areas such as product/service order fulfillment processes, customer service requests such as end-to-end order status management, repair /calibration requests, product changes or returns, accounts receivable collections, invoicing requirements, or contract issues/administration.
Agilent Technologies is seeking a highly motivated and detail-oriented Corporate Collector to manage and support collections for our U.S. Federal Government accounts. This role is critical in ensuring timely collections, accurate cash applications, and the maintenance of a clean Accounts Receivable (AR) portfolio. The position requires expertise in government contracts, invoicing compliance, and problem resolution across multiple internal and external stakeholders.
Key Responsibilities:
Collections & Targets
Achieve monthly collection targets as set by management.
Maintain a clean AR portfolio for all U.S. Federal Government accounts including all Agilent businesses ~20M.
Oversee timely and accurate cash application
.
Primary tasks and responsibilities
Serves as the primary point of contact to resolve invoicing and payment issues.
Regularly consults with invoice specialists on complicated situations to determine the most effective method of invoicing.
Oversight of accurate invoice submissions and progress of problem situations.
Work cross-functionally with Contracts, Tax, COPC, Sales, Service, Field Service Reps, Schedulers, Accounts Receivable, Agilent Technologies, India (ATI), and credit card processing teams.
Partner with contracting officers, end user contacts, and various other resources, to resolve discrepancies and ensure on-time payments.
Research and resolve credit card issues, and use of Cybersource, for credit card payment processing.
On occasion, you will be required to submit invoices on the agency's web portal.
On occasion, you will be required to apply payments.
Create high volume of custom and manual invoices to meet customer requirements.
Handle contract close-outs, refunds, and write-offs in alignment with company policy.
Handles documents returned by Bank of America
Assists India collection team with (notarized) signatures, and mailings.
Qualifications
2+ years experience in corporate collections, accounts receivable, or finance operations (preferably with Federal Government accounts).
Strong knowledge of U.S. Federal Government contracting, invoicing, and payment systems.
Proficiency in SAP, CRM, Excel, Outlook, Cybersource and FileNet
Ability to manage high-volume, complex AR portfolios with strong attention to detail.
Excellent communication and collaboration skills to work across multiple departments.
Problem-solving and growth mindset with the ability to resolve long-standing and complex billing/payment issues.
Knowledge of government procurement processes, and SAM registrations.
Preferred Experience
Background in a large, multinational corporate environment.
Familiarity with Federal government contracts and prompt payment regulations.
Prior experience with chargeback resolutions, refunds, and credit card transactions.
Additional Details
This job has a full time weekly schedule. It includes the option to work remotely. Applications for this job will be accepted until at least October 14, 2025 or until the job is no longer posted.The full-time equivalent pay range for this position is $28.25 - $52.97/hr plus eligibility for bonus, stock and benefits. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: ************************************* Agilent Technologies, Inc. is an Equal Employment Opportunity and merit-based employer that values individuals of all backgrounds at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, religion or religious creed, color, gender, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, protected veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases. Agilent Technologies, Inc., is committed to creating and maintaining an inclusive in the workplace where everyone is welcome, and strives to support candidates with disabilities. If you have a disability and need assistance with any part of the application or interview process or have questions about workplace accessibility, please email job_******************* or contact ***************. For more information about equal employment opportunity protections, please visit *************************************** Required: NoShift: DayDuration: No End DateJob Function: Customer Service
Auto-ApplyHospital Underpayment / Overpayment Collector - Remote
Remote skip tracer job
The Underpayment & Overpayment Collector - Healthcare (REMOTE) is responsible for the timely and efficient resolution of underpaid and overpaid accounts. This role involves managing account follow-up, analyzing trends, collaborating with internal departments, and ensuring accurate reconciliation of account balances. The PCCM Collector assists in optimizing revenue cycle processes and maintaining compliance with contractual agreements.
As a Payment Compliance Collector at Community Health Systems (CHS) - PCCM, you'll play a vital role in supporting our purpose to help people get well and live healthier by providing safe, quality healthcare, building enduring relationships with our patients, and providing value for the people and communities we serve. Our team members enjoy a robust benefits package including medical, dental and vision, insurance, and 401k.
Essential Functions
* Manages account follow-up for underpaid and overpaid claims, escalating unresolved issues internally as needed to achieve resolution.
* Reconciles account balances and adjustments to ensure accurate financial status and compliance with contractual terms.
* Resolves underpayments by engaging in daily communication with payers and negotiating payment discrepancies.
* Identifies and analyzes trends in underpayments, overpayments, denials, and revenue opportunities to recommend process improvements.
* Evaluates and interprets contract reimbursement details, providing feedback and insights to the department to enhance revenue cycle performance.
* Collaborates with financial and clinical departments to address account discrepancies and ensure effective revenue management.
* Reviews contract validation, updates, and provides interpretation to support accurate claim processing and collections.
* Ensures thorough and accurate validation of account analysis before distribution, maintaining compliance with policies and procedures.
* Performs other duties as assigned.
* Complies with all policies and standards.
* This is a fully remote position
Qualifications
* H.S. Diploma or GED required
* Associate Degree or higher preferred
* 1-2 years of experience in healthcare collections, revenue cycle, or contract management required
* Familiarity with payer contracts and healthcare reimbursement methodologies preferred
* Experience in hospital insurance collections strongly preferred
* UB-O4 experience strongly preferred
Knowledge, Skills and Abilities
* Strong analytical and problem-solving skills.
* Proficient in understanding and interpreting payer contracts and reimbursement terms.
* Effective communication and negotiation skills.
* Ability to work independently and manage multiple priorities in a fast-paced environment.
* Proficiency in healthcare billing software, Google Suite, and Microsoft Office Suite, especially Excel.
* Attention to detail and high degree of accuracy in reconciliation and analysis.
We know it's not just about finding a job. It's about finding a place where you are respected, valued and where your work is purposeful and fulfilling. A place where your talent is recognized, professional development is encouraged and career advancement is possible.
The Payment Compliance and Contract Management (PCCM) team plays a critical role in ensuring that payments are made according to contractual agreements and regulatory requirements. The team oversees the full contract lifecycle, focusing on analyzing reimbursement discrepancies, improving revenue cycle processes, and ensuring compliance with contract terms to support financial accuracy and operational efficiency.
Community Health Systems is one of the nation's leading healthcare providers. Developing and operating healthcare delivery systems in 40 distinct markets across 15 states, CHS is committed to helping people get well and live healthier. CHS operates 71 acute-care hospitals and more than 1,000 other sites of care, including physician practices, urgent care centers, freestanding emergency departments, occupational medicine clinics, imaging centers, cancer centers and ambulatory surgery centers.
Collections Representative
Skip tracer job in Dublin, OH
Requirements
Skills:
Excellent verbal communications skills with the ability to make quick, accurate and appropriate decisions.
Strong active listening, negotiation and persuasion skills
Ability to analyze problems and resolve in a timely manner.
Ability to read and write clear and understandable instructions.
Self-starter with the ability to work independently and collaboratively in a team to achieve goals and identify and solve problems.
Ability to work in a rapidly changing deadline driven environment while effectively managing multiple responsibilities and prioritizing accordingly.
Working knowledge of Word, Excel, Outlook and PowerPoint.
Experience and Education:
High School Diploma or Equivalent
Collection or call center experience strongly preferred.
Hospitality Industry experience a plus.
Bilingual candidates a plus
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the employee is frequently required to sit and talk on the phone for long periods of time.
We Offer:
Laidback, casual, and fun office environment
Food truck on site most days
Breakroom with free snacks
Excellent commission potential
Advancement opportunities
IQ Ventures is an Equal Opportunity Employer.
Collections Representative - Remote
Remote skip tracer job
Pay rate: $16/hr
Who we are:
At InteLogix, we are passionate about empowering individuals and organizations to achieve their full potential. As a trusted leader in our industry, we are committed to providing innovative solutions and exceptional services that make a positive impact. We believe in the power of teamwork, integrity, and the commitment to excellence. Join us at InteLogix and be part of a dynamic organization that strives to create a brighter future, one where our collective efforts shape and empower the world around us. Together, we can make a difference.
What's the Role About?
If you like to solve problems and interact with people from across the country, or maybe just a few towns over, this is the career for you!
In this role, you will be a creative problem solver, results oriented, and empathetic customer partner that connects, navigates, influences, and provides solutions.
Are you energetic, enthusiastic with an engaging personality?
Are you driven to deliver effective results while providing excellent customer service?
Do you have extraordinary communication skills?
What's in it for YOU?
Paid Training
Medical, Dental, and Vision Insurance
Paid Time Off
Employee Discounts
Full-time, non-seasonal
Career Advancement
Responsibilities:
Handle inbound calls from customers
Taking payments on customer wireless, wireline and connect accounts
Managing customer accounts by sending invoices, setting up autopay and ensuring the accounts do not get suspended
Corrects any deficiencies or oversights as outlined by management and/or quality control
Maintains good public relations
Adhere to Company attendance, punctuality, and meal and rest break requirements
Maintain concentration and focus in order to meet performance goals
React positively to an ongoing, changing environment
Demonstrate the ability to handle pressure when attempting to meet deadlines and performance goals
Maintain good working relationship with assigned supervisors and coworkers
Complies with all specified FDCPA, state and city laws and provisions, as outlined in the InteLogix Compliance with FDCPA and State Collection laws Statement, the Collection Excellence and System Training programs and the FDCPA Test
Assists Managers on special projects
Perform additional duties as required by management
What We Look for in a Candidate:
Must be 18 years of age or older
Dedicated workspace free from distractions
Speed Test results required - test yours now by clicking here: Check My Internet Speed
Internet Speed of at least 10 MBPS download and 5 MBPS upload
Superb attendance, so you can be there when our customers need us
Possess computer/technology savvy with the ability to smoothly operate multiple windows and tabs, while simultaneously providing Best-In-Class Customer Experience speaking to customers over the phone
Ability to remain engaged on the phone throughout the entirety of your shift with minimal to no distractions
Ability to apply basic mathematical concepts
Excellent communication, both written and oral
Call Center or Collections experience preferred
High School Diploma or equivalent required, BA degree preferred
All job offers are contingent upon completion of a background check.
Auto-ApplyCollector II-Remote
Remote skip tracer job
Collector II-Remote Purpose: The Remote Collector is responsible for managing delinquent loan and share accounts to minimize losses while maintaining a positive member experience. This role involves contacting members by phone, email, and other digital channels to resolve past-due accounts, arrange repayment plans, and educate members on available financial solutions. The Remote Collector ensures all collection activity is conducted in accordance with credit union policies, federal and state regulations, and member service standards. Primary Duties and Responsibilities:
Monitor and manage assigned delinquent loan and share accounts, typically ranging from early to mid-stage delinquency.
Make daily outbound calls and send electronic communications to members regarding past-due accounts.
Work collaboratively with members to establish realistic repayment arrangements or loan workout options.
Maintain accurate documentation of all collection efforts and member communications in the core system.
Skip-trace and research member contact information as necessary to locate and engage with members.
Identify potential problem loans and recommend appropriate next steps to minimize risk or loss.
Follow all regulatory requirements, including the Fair Debt Collection Practices Act (FDCPA), Fair Credit Reporting Act (FCRA), and credit union policies.
Provide exceptional member service by treating all members with respect, empathy, and professionalism.
Collaborate with internal departments (Lending, Member Services, Accounting, etc.) to resolve account discrepancies.
Prepare reports or updates for management as needed.
Perform any other duties as assigned.
Schedule and Work Expectations:
Must reside within 35 miles of Fayetteville, NC.
Two (2) weeks in person at the assigned office location for initial training (additional time may be required based on performance).
Required to attend in-office training and refresher training.
Must have reliable high-speed internet, a secure, quiet workspace, and the ability to work independently.
Standard business hours can include nights, weekends, or rotating shifts, depending on the credit union's needs.
Regular monitoring, quality assurance, and performance feedback
Other Duties and Responsibilities:
Assists VP Finance & Collections in preparing reports when necessary.
Archive letters, files and other documentation of work in order to preserve record of such files.
Must comply with the Federal Bank Secrecy Act, Anti-Money Laundering & Customer Identification Policy (BSA), the OFAC Policy and the Identity Theft Policy.
Minimum Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the minimum level of knowledge, skills and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and Training:
High School diploma.
On an annual basis is required to complete mandatory Bank Secrecy Act, OFAC and Red Flag Identity Theft training.
Prior Experience:
3 years of similar or related experience.
Interpersonal Skills: Courtesy, tact and diplomacy are essential elements of the job. Work involves much personal contact with others inside and/or outside the organization for purposes of giving or obtaining information, building relationships, or soliciting cooperation. Other Special Skills and Abilities:
Strong communication skills, both written and verbal, and the ability to explain and discuss sensitive subjects.
Ability to manage a high volume of calls and multitask effectively in a remote environment.
Assertive and willing to conduct collection calls.
Proficiency in Microsoft Office and familiarity with credit union core systems
Knowledge of collection regulations and best practices.
Self-motivated, goal-oriented, and capable of working independently with minimal supervision.
Strong attention to detail and record-keeping accuracy.
Physical Demands: The need for physical stamina is low to moderate. Working Conditions: Minimal adverse working conditions. Some fluctuations in temperature experienced in office setting. May require flexible hours to reach members in different time zones.
Collector
Remote skip tracer job
A major call center in Hunt Valley has immediate career opportunities for customer service professionals to ensure their third-party collections efforts. The Collector will be responsible for contacting debtors to secure payment on accounts. This position is full-time, Monday through Friday, with possible overtime available. The position starts onsite in Hunt Valley but will transition to remote work after a training.
RESPONSIBILITIES:
Reviews unpaid accounts to determine status and appropriate action required from work lists generated from practice management system.
Contacts payers, via website, phone and/or correspondence, regarding reimbursement for unpaid accounts over 120 days or as assigned.
Researches and follows-up on denials and requests for additional information utilizing the denial management reports and correspondence.
Works with other billing operations staff to enhance the collection process to ensure timely reimbursement on accounts.
Uses resolution codes for any activity in the Practice Management Software.
Contacts patients as needed to collect appropriate information or to collect patient balances.
Maintains tracking tool(s) to ensure timely response to inquiries.
Identifies and verifies adjustments that need to be made to accounts. Completes approved adjustments and documents notes and denial codes for all transactions.
Works with management to identify payor trends and non-payment issues.
Performs responsibilities to ensure that all predetermined quotas for number of accounts worked is achieved and maintained on an on-going basis.
Prepares reports regarding account status issues and other requested data.
Recommends accounts for collection agency and/or write off.
Adheres to FDCPA, HIPAA, and all other applicable laws, policies and procedures.
Maintains positive working relationships with internal and external customers by providing superior customer service.
Responsible for assisting the collections team with data entry, other duties and other types of projects to assist in the overall collections on accounts.
REQUIREMENTS:
Bilingual (Spanish) is a plus.
High school diploma or GED equivalent required.
Experience in collections and/or the healthcare industry is preferred.
Knowledge of the FDCPA is a plus.
Work generally requires medical collecting and standard office practices and procedures experience as generally acquired with one or more years of billing/collection experience, preferably within a health care or insurance environment.
College level education can be substituted on a year by year basis for experience.
Previous experience working with practice management software is preferred.
SKILLS AND ABILITIES:
Knowledge of healthcare carriers and payor requirements is preferred.
Working knowledge of computers and demonstrated proficiency in using email systems, Internet and Microsoft Office software applications with emphasis on Microsoft Word and Excel is required.
Work requires demonstrated ability to effectively communicate (oral and written) with patients, clients and staff.
Work requires good interpersonal skills to deal effectively and courteously with businessrelated associates and staff members.
Work requires incumbent to be self-motivated, organized and detailed-oriented, and to work well as a team player.