SKYGEN jobs - 431 jobs

Important things YOU should know: Training & Production Schedule: Monday - Friday, 8:00am - 4:30pm CST Please know hours of operation are 8:00am - 6:00pm CST so shift could flex based on business need. Fully Remote Customer Service in Dental or Health Insurance experience a plus! What will YOU be doing for us? Increase member, provider and client use of our web based solutions for claims submission, payments, and authorizations. What will YOU be working on? Provide education to callers on the benefits of utilizing the member and provider insurance portals. Service dental, medical, vision and physical therapy members and providers using the member and provider portals offered by SKYGEN USA. Provide feedback to multiple internal departments regarding issues found on the member and provider portals. Ensure all calls are answered according to company and client guidelines. Accurately document call information and resolution in internal systems while engaging with members and providers. Properly identify potential issues that are not easily resolved and escalate appropriately to Manager. Perform outbound calling projects as directed. Additional Responsibilities: Utilize multiple modules in the Enterprise System to research portal questions. Work with internal departments to produce, maintain, and deliver portal training references and materials. Work with call center to resolve outstanding follow ups generated from incoming calls. Using automated systems, maintain updated data on portals by verifying accuracy and handling any exceptions or issues. Act as a liaison between portal users and clients to resolve escalated issues. Provide recommendations on system enhancements and process improvements to management. Assist department with administrative tasks and additional duties as needed. What qualifications do YOU need to have to be GOOD candidate? Required Level of Education, Licenses, and/or Certificates High school diploma/GED required Required Level of Experience 1 year of customer service experience (Call Center, Provider Relations). Required Knowledge, Skills, and Abilities Intermediate knowledge of Microsoft programs (Word, Excel, and email) Excellent attention to detail Excellent oral and written communication skills Ability to successfully meet timelines for project plans Strong navigation skills and the ability to multi-task What qualifications do YOU need to have to be a GREAT candidate? Preferred Level of Education, License, and/or Certificates Associates degree/2 year degree in related field Preferred Level of Experience 1-3 years of customer service experience (Call Center, Provider Relations). Preferred Knowledge, Skills, and Abilities Knowledge of contract terminology Understanding of reimbursement methods Knowledge of dental, medical, physical therapy and vision products and terminology

A leading healthcare company is seeking a Director - Automations & Efficiencies to lead innovative projects aimed at enhancing operational effectiveness. This role involves overseeing automation initiatives in a healthcare environment, managing strategic partnerships, and improving processes through advanced technologies. The ideal candidate has significant experience in healthcare payer operations, RPA technologies, and cross-functional leadership. This position offers flexibility to work remotely from anywhere within the U.S. #J-18808-Ljbffr

Back Dental Insurance Provider Network Representative (AZ or NV) #5577 Multiple Locations Apply X Facebook LinkedIn Email Copy Position Locations Remote, Arizona, United StatesRemote, Nevada, United States Area of Interests Sales Full-Time/Part Time Full-time Job Description Position Description: Ameritas is seeking a Dental Insurance Provider Network Representative to drive network growth and persistency results through personal efforts at a state level. This position champions all network development recruitment projects in a specified region as assigned by the Director-Provider Networks and management team in various territories. The role is responsible for working within team performance metrics and assigned budgets. The position also partners with the Ameritas sales force at a regional level, to develop a mutual understanding of how group sales relates to provider network development. This is a remote position to be located in either Nevada or Arizona and does not require regular in-office presence. The candidate must be located in one of the listed states and will cover a territory of Western and Southwestern states. This role will require up to 80% travel. What you do The PNR (Provider Network Rep) is responsible for recruitment projects assigned by Director-Provider Networks and manager in various areas of the nation utilizing such methods as researching competitor data, developing recruitment call strategies, maintaining and posting reports, ensuring consistency through contact management leads, preparing fee increase requests, and obtaining policyholder names and approvals. The PNR works with the management team to improve his/her skills in recruitment methods and successes through utilizing PSS techniques, monthly coaching tips provided by the manager, recruitment ride-alongs, and through customized coaching plans and proficiency checklists identified and developed by the manager to specifically deliver increased recruitment project and overall job performance successes. This position assists the Sr. PNR or manager in the implementation of provider recruitment events and dental conventions in assigned recruitment project areas as necessary. The incumbent will be responsible for on-site reviews in their territories within the specified service standards timeframe, including scheduling and conducting office visits and educating the dental staff on Ameritas quality assurance standards. The position ensures that re-onsite follow up compliance is completed in assigned areas via phone calls, or in-office visits if necessary, and provides compliance status reports to the management team. This position maintains provider networks to overall persistency levels set by the company by conducting periodic "PR" calls and contacts with key providers as well as attempting to retain potentially- terminating providers in assigned areas. This position maintains Salesforce.com for each assigned recruitment project within specified deadlines. The PNR partners with the group sales reps and new STEP reps in their assigned project areas as well as local territories to offer "ride alongs" on recruiting calls and onsite visits. The PNR partners with the management team on a semi-annual basis to best determine key account service needs. The PNR will be available for enrollment and broker meeting participation, on an as needed basis The PNR partners with Provider Relations in the provider contracting process; in researching provider inquiries; in identifying and creating Best Practices; and providing an overall seamless level of customer service to the provider network. This position attends PNR team and national team meetings as required. What you bring A four-year Bachelor's degree or equivalent combination of education and work experience is required. Proven results in individual production as demonstrated by consistently meeting or exceeding goals. Ability to manage multiple priorities through effective time management, organizational and decision making skills. Professional presentation and conduct at individual, managerial and corporate levels required. Comprehensive understanding of provider contracts Detailed dental product and plan design knowledge is essential Strong technical and computer skills are a must with advanced proficiencies in Word, Excel, PowerPoint, proficiency in Microsoft Teams, Internet applications, Salesforce and competitor analysis tools such as Network360. Completion of and certification in of Professional Selling Skills, PTS, Selling in A Competitive World is necessary Demonstrated ability in interpersonal and human relations skills, including verbal, written, communication and presentation skills A strong commitment to excellent customer service, as demonstrated by consistently meeting deadlines and effective relationship-building with customers, team members, management and internal staff. Travel is necessary and may require up to 80% travel in order to provide field recruitment, on-site provider visits, industry events, and sales presentations This role is continually challenged to develop provider networks in a competitive managed care marketplace. Network development needs change and increase on a continuous level, requiring the PNR to be adaptive and responsive to quick shifts in business plans. Because of the multiple customers with whom this position builds relationships, the incumbent must be able to work in high-stress periods, with an innate ability to work independently. Adherence to deadlines and procedures is vital to the efficacy and accuracy required of this position. Assigned projects and goals are used as motivation and disciplinary action is employed for not meeting such standards. What we offer: A meaningful mission. Great benefits. A vibrant culture Ameritas is an insurance, financial services and employee benefits provider Our purpose is fulfilling life. It means helping all kinds of people, at every age and stage, get more out of life. At Ameritas, you'll find energizing work challenges. Flexible hybrid work options. Time for family and community. But dig deeper. Benefits at Ameritas cover things you expect -- and things you don't: Ameritas Benefits For your money: 401(k) Retirement Plan with company match and quarterly contribution Tuition Reimbursement and Assistance Incentive Program Bonuses Competitive Pay For your time: Flexible Hybrid work Thrive Days - Personal time off Paid time off (PTO) For your health and well-being: Health Benefits: Medical, Dental, Vision Health Savings Account (HSA) with employer contribution Well-being programs with financial rewards Employee assistance program (EAP) For your professional growth: Professional development programs Leadership development programs Employee resource groups StrengthsFinder Program For your community: Matching donations program Paid volunteer time- 8 hours per month For your family: Generous paid maternity leave and paternity leave Fertility, surrogacy and adoption assistance Backup child, elder and pet care support An Equal Opportunity Employer Ameritas has a reputation as a company that cares, and because everyone should feel safe bringing their authentic, whole self to work, we're committed to an inclusive culture and diverse workplace, enriched by our individual differences. We are an Equal Opportunity/Affirmative Action Employer that hires based on qualifications, positive attitude, and exemplary work ethic, regardless of sex, race, color, national origin, religion, age, disability, veteran status, genetic information, marital status, sexual orientation, gender identity or any other characteristic protected by law. About this Position's Pay This is a sales position. The posted range reflects the base pay and variable compensation. The pay range posted reflects a nationwide minimum to maximum covering all potential locations where the position may be filled. The final determination on base pay for any position will be based on multiple factors including role, career level, work location, skill set, and candidate level of experience to ensure pay equity within the organization. This position will be eligible to participate in our comprehensive benefits package (see above for details). This position will be eligible to participate in our variable compensation program with a target defined by the applicable program. Job Details Pay Range Pay RangeThe estimated pay range for this job. Disclosing pay information promotes competitive and equitable pay. The actual pay rate will depend on the person's qualifications and experience. $46,000.00 - $115,000.00 / year Pay Transparency Pay transparency is rooted in principles of fairness, equity, and accountability within the workplace. Sharing pay ranges for job postings is one way Ameritas shows our commitment to equitable compensation practices.

What are important things that YOU need to know about this role? offers permanent remote work. Required Expertise: Strong Medicare and Medicaid encounter experience, plus proficiency in SQL. What will YOU be doing for us? Act as a main point of contact and subject matter expert for EDI file exchanges and setting up new EDI processes on behalf of clients, (including support for various assigned tasks and initiatives as directed by department leadership) OR act as main point of contact and subject matter expert for EDI encounter files exchanges, analysis and error corrections. Provide appropriate proactive communication to internal and external team members to reduce escalations overall and ensure efficient and compliant operations. Process, troubleshoot, and deliver EDI files. What will YOU be working on every day? Process, troubleshoot, and deliver daily EDI files and reports to clients within required timeframes. Process inbound and outbound client files including analyzing data for accuracy and preparing a summary of data for clients. Work collaboratively with external vendors to gather necessary information for new set up. Set up new EDI processes on behalf of new vendors by assessing current system capabilities, providing proper solutions, testing outcomes, and providing general communication and support as needed. Work collaboratively with complex and/or larger clients throughout implementations by gathering requirements, validating files, inputting edits, testing files, and ensure compliance and accuracy. Track inbound and outbound file stats and provide an accounting of data received/sent. Troubleshoot escalated file processing errors. Act as primary resource for department projects. Participate in client and state audits. Regularly attend and participate in client and internal meetings as a representative of the EDI Department. Deliver ad hoc data to internal and external customers as appropriate surrounding problems affecting client eligibility and claim processing. Work collaboratively with internal departments to secure and maintain effective relationships. Act as a subject matter expert for high priority items sent to the EDI team; answering questions to internal and external contacts and resolving matters that may fall outside of the established workflows. Respond timely and accurately to client inquiries regarding reported data, incoming client eligibility and outgoing client claims, encounter, provider and other information. Prepare ad hoc data extracts, reports, and analysis. Perform routine and ad hoc data maintenance. Properly communicate technical information to internal and external clients to ensure shared understanding. Provide training to new and current department staff to ensure understanding. Work collaboratively with internal teams to keep them informed of potential issues and/or concerns. What qualifications do YOU need to have to be GOOD candidate? Required Level of Education, Licenses, and/or Certificates Bachelor's degree in Information Technology, Computer Science, or related field or equivalent years of internal experience. Required Level of Experience Minimum of 5 years of related experience or equivalent advanced education Experience in demonstrating informal leadership skills Required Knowledge, Skills, and Abilities Strong knowledge of database application and data query protocol (MS SQL Server, Transact-SQL). Strong problem diagnosis and resolution skills. Strong verbal and written communication skills Ability to resolve complex problems. Ability to work autonomously Good problem solving and decision making abilities Conflict management skills. Ability to successfully have conversations with others regarding challenging/sensitive topics. Ability to adapt to changing priorities quickly Ability to demonstrate professional behavior Ability to work overtime as needed. What qualifications do YOU need to have to be a GREAT candidate? Preferred Level of Education, License, and/or Certificates Master's degree in Information Technology or equivalent field of study. Preferred Level of Experience Previous EDI experience. Preferred Knowledge, Skills, and Abilities Knowledge of HIPAA requirements The salary range and midpoint is listed below for your reference. Please keep in mind that your education and experience along with your knowledge, skills and abilities are taken into consideration when determining placement within the range. Salary Range: $90,334 - $135,501 Salary Midpoint: $112,917

What are important things that YOU need to know about this role? Remote - Enjoy the flexibility of working from home. Experience - Minimum 3-5 years managing teams, and 6+ years of project management experience are required Impactful Projects - Oversee both government and commercial programs, where Medicare and Medicaid experience is required. Healthcare Expertise Required - Bring your experience in healthcare, preferably in dental or vision industries. TPA Business Oversight - Lead critical projects supporting Third-Party Administration operations. Smartsheet Experience Preferred - Utilize modern tools for efficient project tracking and collaboration. What will YOU be doing for us? The Project Management Manager will be responsible for managing the project management team in the delivery of value propositions associated with programs, products and projects including UAT testing and release management. What will YOU be working on every day? Collaborates with department leaders to define, prioritize and develop projects. Provides feedback and participates, as required, in internal discussions surrounding projects. Advises all departments on resource assignment priorities to manage projects to strategy and plan. Supports both SDLC and PDLC methodology deployments to accelerate the speed of delivery and quality of products, programs and projects implemented. Implements and provides guidance related to PPD processes and policies. Assures oversight and quality of project deliverables. Guides the development of tools needed to ensure successful project management and communication with departments and clients. Serves as an internal escalation point for project management issues and escalates to project sponsors and/or project executives, as necessary. Drives appropriate training methods to ensure staff is provided with appropriate tools to meet client requirements and objectives. Oversees staff to ensure effective identification and implementation of process improvements. Recognizes and suggests potential system and process enhancements that could be made to increase effectiveness or efficiency. Manages subordinate staff in the day-to-day performance of their jobs with full authority for personnel actions. Works in conjunction with Human Resources to evaluate viable candidates under consideration for hire by identifying necessary skills and core competencies for various roles, developing relevant interview questions to assess candidate knowledge, skill, and position fit with future growth and business objectives, and utilizing appropriate selection techniques. Develops and motivates staff. Initiate and communicate a variety of personnel actions including employment, termination, performance reviews, salary reviews, disciplinary actions, and development plans. Provide regular and behaviorally specific feedback to increase performance levels. Fosters an environment that focuses on ensuring integrity, respect, accountability, and superior service. Works effectively and collaboratively with peers and other internal resources in diagnosing and resolving issues. What qualifications do YOU need to have to be GOOD candidate? Bachelor's degree in business administration, project management, information technology, or other related field or equivalent years of internal experience. 3-5 years of prior experience in managing and/or leading others 6+ years of experience in project management. Knowledge of commonly used project management tools. Ability to plan for contingencies and anticipate problems. Ability to effectively listen and respond to customers' needs. Ability to effectively convey and receive ideas, information, and directions. Ability to build and maintain work relationships and contacts needed to effectively address issues and obstacles. Ability to display strong written and verbal communication skills. Ability to remain organized despite multiple interruptions What qualifications do YOU need to have to be GREAT candidate? PMI Certification Experience in healthcare or software industry The salary range and midpoint is listed below for your reference. Please keep in mind that your education and experience along with your knowledge, skills and abilities are taken into consideration when determining placement within the range. Compensation Range: $110,089 - $165,133 Compensation Midpoint: $137,611

With minimal supervision, assists to coordinate resources and educate the members that are enrolled in a disease management program. Relates effectively with others for continuity of care; maintains satisfactory relations with others, maintains accurate and complete records. Essential Position Functions Makes outbound calls to members in a disease management program to provide support, education and assistance as the member moves within the health care system Plans, implements, monitors, and evaluates health education programs Ensures member is receiving appropriate follow up and treatment, making lifestyle changes, and using self-management resources to avoid serious complications Collects and analyze data to learn about the effectiveness of the disease management program Advocate on behalf of the member regarding accessibility of services, assessing and interpreting member needs Relates effectively with co-workers regarding continuity of care and Care Management of members Maintains a professional approach with the highest standard of confidentiality Displays concern and initiative; Cooperates and maintains good rapport with staff, other departments, members, providers, and agencies involved in providing quality care to the member Work collaboratively with the Quality Department and CMO to provide feedback and improve outcomes related to HEDIS, Performance Improvement Projects (PIPs) and NCQA projects. Minimum Requirements of the Position Associate degree required in relevant field 2-4 years of experience in Nursing, Disease Management, or Health Coaching. A Bachelor's degree is preferred, but not required. Advanced ability to plan, implement, monitor, and evaluate health education programs. Exceptional ability to achieve sustainable health education program results. Excellent communication and customer service skills. Proficient in the use of Microsoft Office Suite. Group Health Cooperative of Eau Claire complies with applicable Federal civil rights laws and does not discriminate, exclude or treat candidates less favorably on the basis of race, color, national origin (including limited English proficiency and primary language), age, disability, or sex (including sex characteristics, including intersex traits; pregnancy or related conditions; sexual orientation; gender identity; and sex stereotypes). The Cooperative is committed to fostering a caring and compassionate environment while ensuring that individual differences are valued. The Cooperative is a quality driven cooperative built on collaboration, community involvement, innovation, and belonging. It is essential that all employees and members feel secure and welcome, that the opinions and contributions of all individuals are respected and that all voices are heard. This full time position offers an outstanding benefit package, including three weeks of vacation the first year, a generous retirement plan, health and dental insurance, a wellness program, and much more! If you are interested in working for an organization focused on a team atmosphere and is dedicated to providing exceptional service submit your resume today! Send resume to: ************************. Group Health Cooperative of Eau Claire is an affirmative action and equal opportunity employer.

What are important things that YOU need to know about this role? Remote: This position is eligible for fully permanent remote work, allowing you to work from anywhere. Schedule: Monday to Friday, with typical day shift hours from 8:00 AM to 5:00 PM CST. Possible Weekend or Extended Hours: There may be occasional weekend or extended hours to meet contract deadlines or urgent requirements. Holiday Coverage: Some flexibility will be needed for holiday coverage depending on business needs Experience: Candidates should have prior experience in a dental or medical setting, along with a strong understanding of healthcare terminology. What will YOU be doing for us? Review, analyze, and process complaints and appeals regarding dental and vision services. This position communicates with both internal and external entities to resolve complex payment disputes, quality of care issues, and requests for appeal regarding the denial of healthcare and/or dental services. What will YOU be working on every day? Analyze, triage, investigate, research, and process standard and escalated appeals, complaints or state complaints from members, providers, health plans and state agencies. Communicate effectively with internal staff, members, and providers in the investigation and resolution of various appeals, complaints, and grievances. Accurate data entry and documentation of all appeal, complaint, and grievance activity for reporting and trending analysis. Accurately create formal correspondence to confirm receipt and provide resolution for member and provider complaints and appeal requests. Analyze and process all inbound mail scans and enterprise follow up communication to the Appeals department. Maintain strict compliance by utilizing Open Inventory Report, DASH and regulatory standards for appeal and grievance turnaround times and documentation requirements, including immediately notifying a member of department leadership or quality auditor of potential compliance risk. Participate in client audits and SKYGEN reaccreditation audits and interviews. Utilize all job aids, work instructions and step actions available to maintain current knowledge and understanding of existing process based on delegated responsibilities. Participate in job aid creation or updates in collaboration with ACG III and IV. Utilize assigned team specific chats while communicating effectively and in a professional manner as it relates to work assignments. What qualifications do YOU need to have to be GOOD candidate? Required Level of Education, Licenses, and/or Certificates High school diploma or equivalent required Required Level of Experience 1 plus years of job related experience (such as billing, problem solving, researching, etc.) 1 plus years of job related experience interacting with customers and clients Required Knowledge, Skills, and Abilities Knowledge of general computer software; to include competencies in Outlook, Excel, and MS Word. Ability to work overtime as needed. Ability to communicate effectively and engage in a remote environment Ability to work through challenging issues with others in a professional manner. Accurate inventory management including data entry, time management and typing skills. Strong verbal and written communication skills. Ability to draft letters with strong attention to accuracy and grammar. What qualifications do YOU need to have to be a GREAT candidate? Preferred Level of Experience Previous experience processing appeals or complaints in a healthcare setting. 2 years of prior job related experience (Dental Assistant, Dental Office Manager, Dental front office, or health/dental insurance, including managed care operations, accounts receivable and or billing) Preferred Knowledge, Skills, and Abilities Ability to resolve complex problems. Ability to work autonomously. Experience working in a dental environment. Ability to successfully have crucial conversations to resolve assigned appeals or complaints.

Join Our Growing Sales Team and Elevate Your Career! Our company has earned consecutive Top Company Culture awards from Entrepreneur Magazine and boasts excellent employee ratings on Glassdoor and Indeed. Recently highlighted in Forbes, we've also been named one of the Inc. 5000 fastest-growing companies for six consecutive years. We offer a proven system and a remarkable opportunity for individuals looking to advance their careers. Enjoy a streamlined 3-4 day work schedule. Access our comprehensive online training and support system, provided at no cost. Focus solely on warm leads; no cold calling required. Receive daily commission payouts for immediate compensation (commission-only role). Leverage cutting-edge technology tools for efficient sales processes. Benefit from ongoing mentorship by accomplished business partners. Earn multiple all-expense-paid incentive trips globally each year. No office commutes or mandatory meetings-work remotely, set your own schedule, and enjoy work-life balance! Responsibilities: Collaborate with mentors and team members to manage inbound requests nationwide for various insurance products. Engage prospects, assess their needs, schedule virtual meetings, present tailored solutions, and close deals within a typical 72-hour cycle. Key Qualities: Uphold strong ethical values. Demonstrate a strong work ethic and a commitment to continuous improvement. Embrace humility and a willingness to learn and grow. If you're a proactive professional seeking a rewarding opportunity, apply with your resume and explain why you're a perfect fit. We'll contact you to schedule an interview. DISCLAIMER: This position operates on a 1099 independent contractor commission-based sales model.

Company:Marsh McLennan AgencyDescription: National Events Coordinator Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a National Events Coordinator at MMA. Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC). A day in the life. As our National Events Coordinator, you will provide essential support to the National Events Manager in the planning and execution of large-scale in-person events across the country. This role focuses on assisting with event logistics, coordination, and communication to help ensure smooth and successful event delivery. The ideal candidate will have some experience in event coordination and a strong desire to grow their skills in a collaborative, fast-paced environment. You will assist with event logistics, coordination, and communication to help ensure smooth and successful event delivery. There will also be strong collaboration with external organizations and vendors to negotiate favorable rates and terms on behalf of the Company, ensuring all aspects of the event are aligned with the Company's goals and objectives. The ideal candidate needs experience in event coordination and must be customer-service focused with a desire to grow their skills in a collaborative, fast-paced environment. Key Responsibilities: Event Support & Coordination: Assist with the day-to-day coordination of national events, including helping manage timelines, deadlines, and deliverables. Support vendor communications, attendee logistics, and on-site event needs under the guidance of the National Events Manager. Logistics & Operations: Help coordinate event details such as venue arrangements, travel and hotel bookings, registration processes, and event materials. Support the management of event calendars and schedules to ensure all stakeholders are informed and aligned. Vendor & Partner Assistance: Support the maintenance of relationships with vendors, sponsors, and partners by assisting with communications, contract tracking, and coordination of sponsorship activations. Budget & Expense Tracking: Assist with tracking event budgets and expenses, working closely with finance and the National Events Manager to ensure accurate reconciliation and reporting. Cross-Functional Collaboration: Work collaboratively with regional event coordinators, department teams, and external partners to support event planning efforts and share updates. Compliance & Documentation: Help maintain event documentation, including policies, best practices, and post-event reports, ensuring adherence to company standards and procedures. Additional Support: Provide general administrative support related to event planning tools, resource management, and coordination between internal teams and external stakeholders. Our future colleague. 5 years of experience in event coordination, project support, or related roles preferred. Strong organizational skills with attention to detail. Professional demeanor and strong communication and interpersonal skills. Ability to work under pressure and manage multiple tasks and deadlines in a dynamic environment. Ability to work and communicate effectively with all levels of the organization and senior leadership. Proficiency in Cvent, Microsoft Office Suite including Excel, Outlook, Word, and PowerPoint. Ability to travel 25% for on-site event execution, site inspections, trainings, or to attend industry conferences. Valuable benefits. We value and respect the impact our colleagues make every day both inside and outside our organization. We've built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfillment outside of work. Some benefits included in this role are: Generous time off, including personal and volunteering days Tuition reimbursement and professional development opportunities Remote work with 25% travel Charitable contribution match programs Stock purchase opportunities To learn more about a career at MMA, check us out online: marshmma.com/careers or flip through our recruiting brochure: ********************** Follow us on social media to meet our colleagues and see what makes us tick: Instagram Facebook LinkedIn Who you are is who we are. We embrace a culture that celebrates and promotes the many backgrounds, heritages, and perspectives of our colleagues and clients. We are always seeking those with integrity, talent, and ambition who are interested in joining our client-focused teams. #LI-Remote The applicable base salary range for this role is $46,500 to $81,400.The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.Applications will be accepted until:January 22, 2026

Super Products LLC is currently accepting applications for Heavy Truck Assemblers at our Mukwonago, WI location. Heavy Truck Assemblers are responsible for the complex mechancial assembly and installation various components, while ensuring precision and adherence to safety standards. This role will involve collaborating with a team to maintain production efficiency while troubleshooting and resolving assembly challenges. Super Products Offers: Day 1 Medical, Dental and Vision Insurance 1 st Shift Hours Profit Share Company provided uniforms New, clean, safe facility Growing, successful company Plus a full, comprehensive benefit package including: Matching 401K Paid Holidays, Sick Time and Vacation Gym membership reimbursement Company paid life insurance, STD and LTD Educational assistance and dependent scholarship programs And more! CHECK OUT OUR OPENINGS & APPLY TODAY! Super Products Career Site CHECK OUT OUR COMPANY VIDEO! Super Products Company Videoonsin.

At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to start Caring. Connecting. Growing together The Member and Administrative Operations Leader is responsible for overseeing all elements of the Health Plan member experience along with assigned administrative functions including policies and procures, audit readiness, contract compliance and business continuity. While the role will give preference to candidates living in Washington and familiar with Washington Medicaid programs, this is not a requirement. This position will require limited travel to Washington (10%). You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. Washington preferred. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week. Primary Responsibilities: Member Operations Leadership: Lead a team of professionals primarily focused on member and provider materials Create and execute the member experience strategy. This includes maintaining awareness of current member sentiment, creating strategies to improve experience within budget limitations, collaborating across the health plan and UHG enterprise to execute that strategy, and monitoring outcomes to adjust future iterations of the plan Maintain situational awareness of local market factors that may impact members and create and implement member engagement strategies to address Responsible for state required reporting on a monthly, quarterly and annual basis Create new solutions to address difficult and long-standing challenges in improving health care outcomes including development and oversight of value added benefits Oversee value added benefits (VABs) for Washington Medicaid. Maintain awareness of market dynamics and member needs. Understand and communicate strategic advantage of VABs. Advocate to leadership for VABs. Partner with national procurement teams to implement VABs. Track utilization of VABs Set priorities to ensure task completion and performance goals are met for Enrollment Services Oversee member call center functions and member materials creation and execution, including member handbook, ID card, welcome kit materials and member website Communicate any observed enrollment issues to Washington Health Care Authority (HCA) state partners and ensure the adoption of policies, processes and best practices required for success Partner with UHC policy team to create member experience and enrollment advocacy strategy. Represent that strategy directly to HCA and equip other Health Plan leaders to do so Maintain awareness of all contract elements related to member experience and create and execute business plans to manage those requirements Responsible for all elements of member materials, including creation, HCA approval, and publication. Responsible for selected provider materials, including, but not limited to Provider Manuals Administrative Operations Leadership: Oversee Health Plan Policy and Procedure committee and process Represent Health Plan in regulatory audits for assigned business areas Partner with enterprise resiliency team to oversee Health Plan Business Continuity requirements, including simulation facilitation, recovery team contact testing, and completion of related HCA reports Partner with Compliance Officer and COPA Director to lead Health Plan leaders in the creation and maintenance of contract compliance business plans You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: 5+ years of Medicaid experience 3+ years project management or strategy development and execution 2+ years representing Health Plan to regulators, such as HCA or other Medicaid agencies 1+ years of supervisory/leadership experience with direct responsibility for managing performance of employees Proficiency with MS Office, which includes the ability to navigate and learn new and complex computer system applications Solid history of quickly gaining credibility, partnering with business leaders and exhibiting executive presence Proven ability to articulate business strategies and formulate concise solutions to complex problems Ability to travel to Washington periodically (no more than 4 times annually) Preferred Qualification: Resident of Washington and familiarity with Washington Medicaid *All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $89,900 to $160,600 annually based on full-time employment. We comply with all minimum wage laws as applicable. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

About Judi Health Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans, including: Capital Rx, a public benefit corporation delivering full-service pharmacy benefit management (PBM) solutions to self-insured employers, Judi Health, which offers full-service health benefit management solutions to employers, TPAs, and health plans, and Judi, the industry's leading proprietary Enterprise Health Platform (EHP), which consolidates all claim administration-related workflows in one scalable, secure platform. Together with our clients, we're rebuilding trust in healthcare in the U.S. and deploying the infrastructure we need for the care we deserve. To learn more, visit **************** Location: Remote (East Coast - 7am ET - 4pm ET) Position Summary: The IT Help Desk Technician assists in managing our ticketing system, MDM software, and AWS platform while overseeing the onboarding and off boarding IT activities associated with employee profiles. Position Responsibilities: Research end user issues independently, when needed, and document/develop a solution per company standards Developadditional MDM automation to facilitate user onboarding Identify MDM related company needs and create, configure, test and deploy management of user systems via MDM Software. Collaborate with internal partner teams to identify compliance, best practice, or other IT related policy needs within the cross functional existing processes and workflows; identify and present enhancements and deploy solutions to the business. Responsible for all onboarding and offboarding related IT activities, including system-wide access,purchasing and retrieving of equipment, upgrades, asset tagging, etc. Create Exchange rules to address spam/phishing emails as needed. Collaborate with the IT Engineering team to drive systemic improvements to email filtering system. Promptly respond to user requests via ticketing system/phone calls/IM Assist users with access/system issues Write and update documentation for user reference Help build andestablish procedures for newly established team Participate in a Help DeskOnCall schedule (tentatively will be 1 week/month, with potential higher volume at onset as the team grows). Responsible for adherence to the Capital Rx Code of Conduct, including reporting of noncompliance. Work hours: 7am ET - 4pm ET Minimum Qualifications: 2+ Years experience in a Help Desk role (preferably in a medium or larger company) Acustomer-oriented approach to problem resolution Experience supporting Mac hardware/OSX in a Help Desk environment Experience supporting remote users in a distributed environment Experience with Jira Service desk or a similar ticketing system Experience with Office 365 suite Salary Range$24-$28 USD All employees are responsible for adherence to the Capital Rx Code of Conduct including the reporting of non-compliance. This position description is designed to be flexible, allowing management the opportunity to assign or reassign duties and responsibilities as needed to best meet organizational goals. Judi Health values a diverse workplace and celebrates the diversity that each employee brings to the table. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By submitting an application, you agree to the retention of your personal data for consideration for a future position at Judi Health. More details about Judi Health's privacy practices can be found at*********************************************

The Captive Treasury Associate is responsible for analyzing financial data, preparing reports, and supporting the accounting team in various financial processes. This role includes assisting with month-end close activities, reconciliations, and ensuring compliance with accounting standards. The Captive Treasury Associate will also provide insights into financial performance and support budgeting and forecasting efforts. Strong analytical skills, attention to detail, and a solid understanding of accounting principles are essential for success in this position. Your Impact: Analyze financial data and prepare accurate reports for management. Assist with month-end close processes and reconciliations. Ensure compliance with GAAP and internal controls. Support budgeting and forecasting activities. Collaborate with team members to improve accounting processes. Provide insights into financial performance and variances. Successful Candidates Will Have: Bachelor's degree in Accounting, Finance, or a related field. Experience in accounting or financial analysis is preferred. Basic knowledge of GAAP and accounting principles. Strong analytical and problem-solving skills. Proficiency in accounting software and Microsoft Excel. Physical Demands and Work Environment: The employee must be able to effectively manage the demands of a fast-paced work environment. This includes the ability to adapt to changing priorities, handle multiple tasks simultaneously, and maintain composure under pressure while meeting deadlines and performance expectations. This position requires the ability to sit and work at a computer for extended periods of time. The employee must be able to focus on tasks involving prolonged screen time and perform repetitive motions such as typing and mouse use in a standard office environment. Regular phone communication is an essential part of this role. The employee must be able to make and receive calls as part of their daily responsibilities, communicate effectively and professionally, and provide accurate information in a clear and courteous manner. Risk Strategies is the 9th largest privately held U.S. brokerage firm offering comprehensive risk management advice, insurance and reinsurance placement for property & casualty, employee benefits, private client services, as well as consulting services and financial & wealth solutions. With more than 30 specialty practices, Risk Strategies serves commercial companies, nonprofits, public entities, and individuals, and has access to all major insurance markets. Risk Strategies is an Accession Risk Management Group company, with over 200 offices and more than 5,000 employees across the U.S. and Canada. Our industry recognition includes being named a Great Place to Work, Best Places to Work in Insurance, and on the Inc. 5000 list as one of America's Fastest Growing Private Companies. We are committed to being good stewards for our company, culture, and communities by having a strong focus on Environmental, Social, and Governance issues. Pay Range: 21.35 - 31.25 Hourly The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for this role. Risk Strategies is an equal opportunity workplace and is committed to ensuring equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about working at Risk Strategies by visiting our careers page: ******************************** Personal information submitted by California applicants in response to a job posting is subject to Risk Strategies' California Job Applicant Privacy Notice.

Symetra has an exciting opportunity to join our Benefits Division team as aUnit Managerof the Stop Loss RFP Team! About the role As the Unit Manager, you will be Responsible for leading, supervising and developing employees to meet individual unit performance objectives, which may include time standards, quality & production goals. Will supervise an operational unit of 8+ employees. What you will do Providing employees with coaching, feedback and developmental opportunities and building effective teams. Setting clear expectations and holding employees accountable for performance. Overseeing training and development of employees and making effective staffing decisions. Building appropriate bench strength. Ensuring employees adhere to legal and operational compliance requirements. Providing coaching, direction and leadership support to team members in order to achieve employee, business and customer results. Challenging and inspiring employees to achieve business results and motivating them through leadership and by celebrating successes. Accountable for managing daily workflow to meet Service Level Agreements, including making recommendations for maintaining appropriate staffing levels. Responsible for appropriate record keeping, required reports, and ensuring related administrative functions are correct and maintained according to company policies. Accountable for resolution of customer and/or partner questions and complaints. Defining short-term goals and objectives for their work group. Effectively communicating unit/department/company goals to achieve understanding and acceptance. Continuously building subject matter expertise by being a student of the business. Demonstrating technical knowledge of policies and procedures. Manages essential support functions and special projects as needed. Assisting in the development of processes and procedural changes to improve unit/department performance. Other duties as assigned. Why work at Symetra " If you want to work for a company that is always considering its employees while working towards sustainable growth this is that company. Within Symetra, there is always innovation, empowerment, and growth opportunities, all while providing us with a great work/life balance and incredible benefits for a very reasonable cost! " - Cindy G., Program Manager "If you are looking for a company that will magnify your talents, give you a voice, and that will continuously challenge you while pushing you to grow, you've found the right place. I'm so lucky to have found Symetra. I have never been happier!" Gina B. - Medical Risk Consultant RN- Auditor Trainer What we offer you We don't take a "one-size-fits-all" approach when it comes to our employees. Our programs are designed to make your life better both at work and at home. Flexible full-time or hybrid telecommuting arrangements Plan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6% Paid time away including vacation and sick time, flex days and ten paid holidays Give back to your community and double your impact through our company matching Want more details? Check out our Symetra Benefits Overview Compensation $66,100 - $110,100 annually plus eligibility for Company Annual Bonus Who you are High School diploma required. Bachelor's degree or equivalent work experience required. Excellent interpersonal and communication skills. Strong leadership potential, including the ability to train, mentor and coach individuals and/or a group. Demonstrated ability to manage multiple priorities in a fast paced and changing environment. Demonstrated ability to identify and analyze issues trends that impact customer satisfaction. Previous supervisory experience. Previous customer service experience. Previous Stop Loss experience preferred. Previous experience in an operations environment. Working knowledge of common software applications, business platforms. We empower inclusion At Symetra, we aspire to be the most inclusive insurance company in the country. We're building a place where every employee feels valued, respected, and has opportunities to contribute. Inclusion is about recognizing our assumptions, considering multiple perspective, and removing barriers. We accept and celebrate diverse experiences, identities, and perspectives, because lifting each other up fuels thought and builds a stronger, more innovative company. We invite you to learn more about our efforts here. Creating a world where more people have access to financial freedom Symetra is a national financial services company dedicated to helping people achieve their financial goals and feel confident about the future. In our daily work, we're guided by the principles of Value, Transparency and Sustainability. This means we provide products and services people need at a competitive price, we communicate clearly and openly so people understand what they're buying, and we design products--and operate our company--to stand the test of time. We're committed to showing up for our communities, lifting up our employees, and standing up for diversity, equity and inclusion (DEI). Join our team and help us create a world where more people have access to financial freedom. For more information about our careers visit: careers Work Authorization Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company. Please review Symetra's Remote Network Minimum Requirements: As a remote-first organization committed to providing a positive experience for both employees and customers, Symetra has the following standards for employees' internet connection: Minimum Internet Speed:100 Mbps download and 20 Mbps upload, in alignment with the FCC's definition of "broadband." Internet Type:Fiber, Cable (e.g., Comcast, Spectrum), or DSL. Not Permissible:Satellite (e.g., Starlink), cellular broadband (hotspot or otherwise), any other wireless technology, or wired dial-up. When applying to jobs at Symetra you'll be asked to test your internet speed and confirm that your internet connection meets or exceeds Symetra's standard as outlined above. Identity Verification Symetra is committed to fair and secure hiring practices. For all roles, candidates will be required (after the initial phone screen) to be on video for all interviews. Symetra will take affirmative steps at key points in the process to verify that a candidate is not seeking employment fraudulently, e.g. through use of a false identity. Failure to comply with verification procedures may result in: Disqualification from the recruitment process Withdrawal of a job offer Termination of employment and other criminal and/or civil remedies, if fraud is discovered

Important things YOU should know: at our Menomonee Falls, WI Office Schedule Option 1: 7:30am - 4:00pm Mon - Thurs & Sat (off every Fri) Schedule Option 2: 7:30am - 4:00pm Mon - Fri & every other Sat (off Fri on weeks working Sat) New Career Growth Program What will YOU be doing ? Support internal operations with numerous mail tasks such as preparing, scanning, and routing incoming and outgoing mail accurately and efficiently per client business rules. Coordinate and prioritize mail appropriately and communicate with internal team members regarding status updates. Responsibility to follow department procedures to mitigate risk and to ensure compliance with the Health Insurance Portability and Accountability Act (HIPAA) and protect member personal health information (PHI). What will YOU be working on? Sort and prepare incoming and outgoing mail accurately, efficiently, and in priority order. Accurately identify various document types (claims, authorizations, split submissions, and appeals) to ensure efficient and effective mail handling and routing within internal teams to meet key performance goals. Prepare documents using correct procedures and validate work is completed accurately and meeting department expectations. Accurately identify specific mail scenarios that require special handling per client business rules. Scan x-rays accurately and efficiently to meet individual employee performance metrics for quality and speed. Utilize preview screen to ensure quality of each x-ray image and route x-rays to appropriate environment. Track daily x-ray scan volumes and communicate any scanning errors to leadership for correction. Maintain proficiency with incoming mail, outgoing mail, and flatbed scanning guidelines and unique client requirements. Work collaboratively with other team members to ensure work is completed in accordance with designated turnaround times and service level agreements. Identify x-rays to be returned or shredded by matching barcode sequence and member name to reports. Perform careful validation of barcode sequences and member names to ensure PHI is protected and handled properly. Prepare outbound mail by promptly and efficiently matching checks to remittances with a high degree of accuracy for reconciliation. What qualifications do YOU need to have to be a GREAT candidate? Required Level of Education, Licenses, and/or Certificates High school diploma or equivalent. Required Knowledge, Skills, and Abilities Willingness to be flexible in a team environment. Experience with MS Office Suite such as MS Excel, Word and Outlook. Demonstrated success and ability to multitask, prioritize and focus on task at hand to meet client deadlines. Ability to work effectively on individual tasks within a professional diverse team environment. Willingness to ensure a high degree of accuracy and attention to detail to meet per client business rules. Ability to use standard office equipment such as copiers, scanners, and printers. Effective and professional communication skills both verbal and written. Preferred Level of Experience 1+ year(s) of successful demonstrated experience working in an office/clerical setting. Previous experience in a mailroom operation.

Company:Marsh McLennan AgencyDescription: Sales Producer - Retirement Services Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Retirement Sales Producer at MMA. Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC). A day in the life. As our Sales Producer on the Retirement Services team, you'll consult and assist our clients and prospects with all aspects of a retirement plan, from the day-to-day administrative issues to compliance, plan design, investment strategies, vendor selection, and overall fiduciary governance Our future colleague. We'd love to meet you if your professional track record includes these skills: Bachelor's degree or equivalent experience. 5 years of experience in the Financial Services industry and exceptional, demonstrated ability to learn new information quickly Client-facing experience including demonstrable relationship-building skills Ability to travel up to 5 nights/month to meet with clients; mileage and expenses reimbursed Series 65 or 66 securities registration licenses or willingness to obtain during first 9 months We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you. Valuable benefits. We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work. Some benefits included in this role are: Generous time off, including personal and volunteering Tuition reimbursement and professional development opportunities Hybrid work Charitable contribution match programs Stock purchase opportunities To learn more about a career at MMA, check out our website or flip through our recruiting brochure. Follow us on social media to meet our colleagues and see what makes us tick: Instagram Facebook X LinkedIn Who you are is who we are. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams. Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers. #MMAUMW #LI-Onsite #MMAretirement

Symetra has an exciting opportunity to join ourinvestmentsteam asan IT Systems Analyst Intern! RoleOverview As a Systems Analyst intern with the Investments IT team,you'llgain hands-on experience working with financial technology that powers investment operations.You'llbe part of real projects, contributing to system implementations, reporting modernization, and process improvements. This role is designed to give you meaningful exposure to both technical and business analysis work. Symetra's Internship Program for Summer 2026 is entirely remote - all interns will learn and work in a virtual setting. The internship duration is12 weeks, running from May 18 - August 7, 2026. Company Overview Symetra Investment Management ("SIM") is a SEC-registered investment advisory firm with approximately$78 billionin assets under management as of March 31, 2025.Symetra Financial Corporation ("SFC"), a diversified financial services company with$68.4 billionin assets as of December 31, 2024, headquartered in Bellevue, Washington,is the sole shareholder of SIM. SFC is also the holding company of Symetra Life Insurance Company ("Symetra Life"), which was founded in 1957, and has insurer financial strength ratings of 'A' by A.M. Best and Standard & Poor's and 'A1' by Moody's. Symetra Life is among the top 40 largest life insurance companies in the United States (based on statutory admitted assets as of December 31, 2024) and has approximately2.3 million customersand over 2,600 employees nationwide. SFC is a wholly owned subsidiary of Sumitomo Life Insurance Company, a mutual life insurance company with head offices in Osaka and Tokyo, Japan. Founded in 1907, Sumitomo is one of the largest life insurance companies in Japan with$319 billionof assets as of March 31, 2024.SIM has recently begun marketing its investment management services to third-party institutional investors. Key Projects and Intern Contributions Loan Origination System Replacement (Microsoft Dynamics CRM Moody'sCreditLens) Conducting analysis and documenting current vs. future workflows Assistin testing LOS for internal employees and the Mortgage Loan Portal for external Mortgage Bankers Help create user guides and quick reference materials for system users Reporting Modernization (SSRS/SSIS Power BI) Assistwith the migration effort andvalidateinventory of extracts and reports during migration Test Power BI subscriptions and automation workflows Build a small self-service dashboard in Power BI that pulls sample data and highlights best practices. Additional Mini-Projects Refresh andimprovesystem documentation(ServiceNOW& Azure DevOps) Create anonboarding guidefor new employees to Symetra Investment Management (SIM) for managers to follow Prototype aPower Automate flowto streamline a repetitive process or to replace subscriptions in SharePoint Learning& GrowthOpportunities: Troubleshooting:Shadow analysts during incident resolution and document solutions Requirements Gathering:Attend sessions, take notes, and help translate conversations into structured requirements Tech Stack Exposure:Gain familiarity with AWS, Azure DevOps, Azure AD, SQL Server,ServiceNOW, Mainframe, and more Collaboration:Sit in on meetings with business partners to understand how IT supports investments Your education, experience, and skills Must be enrolled in a Bachelor's or GraduateProgram SQL or database basics (from coursework or projects) Microsoft Excel and Office for data analysis Interest in financial markets or investment concepts Exposure to project management or collaboration tools What we offer you Fully remote internship. We ship you the equipment you need to enjoyworkfrom the comfort of home. Compensation: Hourly Range: $22.00-25.00 Work Authorization Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and mustmaintainauthorization to work in the United States throughout their employment with our company. Please review Symetra's Remote Network Minimum Requirements: As a remote-first organization committed to providing a positive experience for both employees and customers, Symetra has the following standards for employees' internet connection: MinimumInternet Speed: 100 Mbps download and 20 Mbps upload, in alignment with the FCC's definition of "broadband." Internet Type: Fiber, Cable (e.g., Comcast, Spectrum), or DSL. Not Permissible: Satellite (e.g., Starlink), cellular broadband (hotspot or otherwise), any other wireless technology, or wired dial-up. When applyingtojobs at Symetrayou'llbe asked totest your internetspeed and confirm that your internet connection meets or exceeds Symetra's standard as outlined above. Identity Verification Symetra is committed to fair and secure hiring practices. For all roles, candidates will berequired(after theinitialphone screen) to be on video for all interviews.Symetra will take affirmative steps at key points in the process to verify that a candidate is not seeking employment fraudulently, e.g. through use of a false identity. Failure tocomply withverification procedures may result in: Disqualification from the recruitment process Withdrawal of a job offer Termination of employment and other criminal and/or civilremedies, iffraud is discovered We empower inclusion At Symetra, we aspire to be the most inclusive insurance company in the country.We'rebuilding a place where every employee feels valued, respected, and has opportunities to contribute. Inclusion is about recognizing our assumptions, considering multipleperspective, and removing barriers. We accept and celebrate diverse experiences, identities, and perspectives, because lifting each other up fuels thought and builds a stronger, more innovative company. We invite you to learn more about our effortshere. Creating a world where more people have access to financial freedom Symetra is a national financial services company dedicated to helping people achieve their financial goals and feel confident about the future. In our daily work,we'reguided by the principles of Value, Transparency and Sustainability. This means we provide products and services people need at a competitiveprice,we communicate clearly andopenlyso people understand whatthey'rebuying, and we design products-andoperateour company-to stand the test of time.We'recommitted to showing up for our communities,lifting upour employees, and standing up for diversity,equityand inclusion (DEI). Join our team and help us create a world where more people have access to financial freedom. For more information about our careers visit:careers #LI-CM1 #LI-REMOTE

About PHOENIX PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Bonobos is a menswear brand known for being pioneers of exceptional fit and a personalized, innovative retail model. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at *************** and **************** About Express Express is a multichannel apparel brand dedicated to creating confidence and inspiring self-expression. Since its launch in 1980, the brand has embraced a design philosophy rooted in modern, confident and effortless style. Whether dressing for work, everyday or special occasions, Express ensures you look and feel your best, wherever life takes you. The Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the express.com online store and the Express mobile app. Store Name Pleasant Prairie Premium Responsibilities Express is seeking a Retail Operations Expert to join our team. The Operations Expert will assist in providing a great in-store shopping experience for our retail customers by leading the merchandise flow processes confirming the product is available and sized. Key Responsibilities * Providing coaching and training for stockroom associates as needed. * Process shipping and receiving orders according to Express time and efficiency standards. * Replenish product as needed. * Process freight and sensor product. * Maintain a clean and organized stock room to ensure safe and efficient merchandise processing from stock room to floor. * Coordinate product pricing and markdowns. * Provide check-out support to customers as needed. * Process fulfillment transactions quickly and accurately to ensure customer satisfaction. * Share information on product, promotions, and loyalty programs. * Assist Sales Associates during onboarding and training. * Assist with product launches changes according to company SOP. * Assist customers as needed on the sales floor with locating product and/or online orders * Deliver on all aspects of the customer experience model. * Other essential functions may occur as directed by your supervisor Required Experience & Qualifications * Education: High School or Equivalent * Years of Experience 0 - 2 relevant job experience - minimum 6 months * Meets defined availability criteria, including nights, weekends and non-business hours * Proficient in use of technology (iPad, registers) Critical Skills & Attributes * Demonstrates strong customer service skills * Strong verbal and written communication skills specifically with customers, sales leadership team and associates * Demonstrated collaborative skills and ability to work well within a team * Ability to multitask and handle multiple customers and/or processes at once Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associate's health and long-term financial security including: * Medical, pharmacy, dental and vision coverage * 401(k) and Roth 401(k) with Company match * Merchandise discount * Paid Time Off * Parental leave for new moms and dads For part-time associates, PHOENIX is partnering with LIG Solutions to help associates obtain individual insurance coverage that best fits their needs and budget, including major medical, dental, vision, supplemental insurance, life Insurance and more. Additionally, part-time associates may be eligible to receive paid sick leave, public health emergency leave and to participate in the 401(k) and Roth 401(k) with Company match. Part-time associates are also eligible to receive an Express merchandise discount, participate in our Learn & Earn incentive program, and choose voluntary benefits through YouDecide. Actual compensation offered is dependent upon a number of factors including, but not limited to, work location, education, relevant skills and experience of the candidate. Closing If you would like to know more about the California Consumer Privacy Act click here. An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call ************** and say 'Associate Relations' or send an e-mail to ****************************** and let us know the nature of your request and your contact information. Notification to Agencies: Please note that PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, PHOENIX will not consider or approve payment to any third-parties for hires made.

We are seeking an experienced and dedicated Customer Service Manager to lead and elevate our customer support operations. The ideal candidate will have a proven track record of 10+ years in customer service and a minimum of 5 years in a management role. This person will be responsible for optimizing the customer experience, mentoring a team of service professionals, and developing strategies to ensure exceptional service delivery across all channels. Your Impact Lead, mentor, and manage the Customer Service team to achieve high performance and customer satisfaction. Develop and implement service procedures, policies, and standards. Monitor and analyze service metrics to drive process improvement and operational efficiency. Handle complex or escalated customer inquiries or issues, ensuring timely resolution. Collaborate cross-functionally with internal teams (e.g., Operations, Sales, Product) to resolve issues and improve the customer journey. Conduct regular coaching, training, and performance evaluations to support team growth and development. Manage service-related projects and initiatives, including system/process upgrades or new technology implementation. Prepare and present reports on team performance, customer feedback, and key service KPIs to leadership. Foster a customer-centric culture rooted in empathy, accountability, and excellence. Successful Candidate Will Have 10+ years of experience in customer service, with at least 5 years in a management role. Strong leadership and team development skills. Excellent communication, problem-solving, and interpersonal abilities. Data-driven with the ability to interpret reports and apply findings to drive results. Demonstrated ability to manage change, implement process improvements, and drive team engagement. Preferred Qualifications: Experience in benefits administration. Familiarity with CRM and ticketing systems. Proven success in managing remote or hybrid teams. At Risk Strategies Company, base pay is one part of our total compensation package, which also includes a comprehensive suite of benefits, including medical, dental, vision, disability, and life insurance, retirement savings, and paid time off and paid holidays for eligible employees. The total compensation for a position may also include other elements dependent on the position offered. The expected base pay range for this position is between $84,200 - $120,000 annually. The actual base pay offered may vary depending on multiple individualized factors, including geographical location, education, job-related knowledge, skills, and experience. Risk Strategies is the 9th largest privately held US brokerage firm offering comprehensive risk management advice, insurance and reinsurance placement for property & casualty, employee benefits, private client services, as well as consulting services and financial & wealth solutions. With more than 30 specialty practices, Risk Strategies serves commercial companies, nonprofits, public entities, and individuals, and has access to all major insurance markets. Risk Strategies has over 100 offices and over 5,000 employees across the US and Canada. Our industry recognition includes being named a Best Places to Work in Insurance for the past five years (2018-2022) and on the Inc. 5000 list as one of America's Fastest Growing Private Companies. We are committed to being good stewards for our company, culture, and communities by having a strong focus on Environmental, Social, and Governance issues. Pay Range: - The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for this role. Risk Strategies is an equal opportunity workplace and is committed to ensuring equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about working at Risk Strategies by visiting our careers page: ******************************** Personal information submitted by California applicants in response to a job posting is subject to Risk Strategies' California Job Applicant Privacy Notice.