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SL Green Realty jobs in New York, NY - 44 jobs

  • Building Guard - Union

    BXP 4.8company rating

    New York, NY job

    Insure and maintain security and life safety standards under the direction of management and subject to specific building rules. Essential Functions: Maintain security and life safety standards in accordance with security guidelines established by the company. Available for 1) various shifts, 2) to fill in for other personnel, and 3) to occasionally work extended hours, nights, weekends and holidays to ensure adequate building coverage. Promote and contribute toward overall effort in maintaining a high standard in the operation and safety of the building as well as positive tenant relations through daily work practices. Non-Essential Functions: Perform other duties as assigned. Requirements and Qualifications: Pursuant to the terms of the applicable Collective Bargaining Agreement: Preference shall be given to those employees already employed in the building based upon the employee's seniority, but training, ability, and appearance, where required, shall also be considered If a present employee cannot fill a job vacancy, the vacancy shall be filled by using the Union Section of the New York state Placement Bureau An individual selected to fill this position must become a member of the Union after the thirtieth day following employment A High School diploma or equivalent educational certification preferred. A minimum of 3 years of military, police, or security experience, or specific educational background in a related field. A background clear of prior convictions of criminal acts that could potentially place the building at risk. Possess and maintain all licenses required, including but not limited to: NY State Security Guard Registration Deputy Fire Safety Director Certificate Any other license or certification as from time to time may be required by state, local law, or ordinance Exhibit a willingness to learn. Ability to work independently with limited supervision and as a productive member of a team. Ability to organize and coordinate responsibilities efficiently. Ability to handle multiple tasks. Ability to communicate effectively with coworkers, tenants, and vendors. Basic computer skills necessary to operate computer for general day to day work. Ability to demonstrate exemplary tenant relations and provide excellent customer service. Physical Requirements: Regularly required to stand, walk, reach and use arms to perform tasks. Regularly required to talk and hear. Often required to sit; may be required to climb stairs. Specific vision abilities include close vision and distance vision. Involves movement between departments, buildings, and floors to facilitate work. This is an on-site position and requires in-person attendance. Internal and External Contacts: The position interacts extensively with tenants, vendors, and contractors, as well as other employees within Boston Properties. Reporting Structure: Receive immediate supervision and direction from the Property Manager and Fire Safety Director. Work performance is reviewed on a periodic basis. Salary Range: $16.70 - $29.97. This range represents the current Union rate, and a total package includes Union benefits. Additional details will be provided during the hiring process. BXP is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
    $16.7-30 hourly Auto-Apply 60d+ ago
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  • Floating Tenant Services Coordinator

    Vornado Realty Trust 4.7company rating

    New York, NY job

    Vornado Realty Trust (NYSE: VNO) is an equity Real Estate Investment Trust (REIT) with over 30 million square feet of office and retail properties under management. With portfolio concentration in New York City, Vornado also owns premier assets of the MART in Chicago and the 555 California Street complex in San Francisco. Vornado's reputation in the industry is one of unmatched quality and integrity. For more than ten years, Vornado has been a leader in environmental sustainability among REITs and large commercial landlords in New York. Vornado's Operations group is seeking a Floating Tenant Services Coordinator (“FTSC”) to work at various locations across our NY portfolio to assist the Property Manager and Assistant Property Manager in the daily administration and operation of our Class A properties. The FTSC will gain exposure to all the work performed at the Building Management Office, and through ongoing communication will interface with many different departments at Vornado. The TSC serves a vital role of communications between the building management staff and several other groups both within the building and throughout the company. The FTSC often serves as the primary contact for both tenants, building staff, and vendors on a daily basis. The FTSC also coordinates leasing activity in the building - both with Vornado's internal leasing team as well as external tenant representatives. The FTSC will also gain exposure to commercial property accounting and finance. Responsibilities will include payroll management, purchase orders and invoice payments, and assistance with annual budget preparation and quarterly reforecast. Because of the rotating nature of the stationed location, the FTSC will gain a diverse perspective on the differing buildings, tenant rosters, capital projects and surrounding neighborhoods across the Vornado portfolio. Through the FTSC role, Vornado offers long term growth and career development within the company. Our FTSCs work on a team that is collaborative and hardworking, and driven to solve complex problems in a fast-paced environment. Primary Duties and Responsibilities: Tenant and visitor management, including service requests, ID card processing Invoice coding and processing, purchase orders, capital project tracking Coordination of loading dock scheduling, freight elevator usage Coordination of vendor visits and scheduling of work Liaise as necessary with Vornado corporate office and executive management Lease administration, including the ongoing billing of ancillary charges to tenants Maintenance of property manuals and emergency preparedness materials Payroll management for engineering staff General administration (calendar and appointment management, answering phones, filing, written correspondence, etc.) Supply inventory management on as-needed basis Job Qualifications: Excellent writing skills and attention to detail Excellent organizational and project management skills Proficiency in Microsoft Office (Word, Excel, Outlook) Ability to appropriately interface with executive management Must be adaptable to constantly changing schedules Outgoing personality with good communication skills Excellent time management a must “Team Player” perspective in the workplace Education/Experience: 4-year college degree with concentration in real estate, economics, or related field, or Equivalent experience in Commercial Real Estate industry. The starting base salary for this New York position is expected to be between $55,000 to $65,000 annually. Actual salary will be determined based on skills, experience (to the extent relevant) and other job-related factors, consistent with applicable law. Vornado Realty Trust is not offering relocation for this position located in our New York, NY office. Vornado Realty Trust is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual preference, age, status as a protected veteran, or status as a qualified individual with a disability.
    $55k-65k yearly 60d+ ago
  • Events Intern

    Empire State Realty Trust 4.4company rating

    New York, NY job

    Empire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT's flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observatory, ranked the #1 Top Attraction in New York City for the fourth consecutive year in Tripadvisor's 2025 Travelers' Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of September 30, 2025, ESRT's portfolio is comprised of approximately 7.8 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743 residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X, and LinkedIn. The dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work by the global authority, Great Place to Work , on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision. POSITION SUMMARY The Events Intern will support the ESRT Events team in planning, coordinating, and executing a variety of internal and external events. The intern will help maintain event calendars, organize inventory and supplies, support digital content needs, track event performance, and conduct research on industry trends. They will also provide general administrative and project support to ensure smooth event operations and consistent brand execution. Full-time: 40 hours per week from June 1st, 2026, until August 7th, 2026 Location: Onsite at 111 W 33rd Street, New York NY RESPONSIBILITIES Assist in the planning, coordination, and execution of internal and external ESRT events, including Observatory, broker, corporate and tenant and amenity events Support the development of event materials such as invitations, run-of-show documents, signage, presentations, and on-site collateral Manage and organize event inventory, décor, supplies, and other assets Assist in coordinating logistics with external vendors, catering teams, venues, and other partners, coordinate internally with staffing plan Help maintain event calendars, timelines, and project plans Contribute to event-related content creation for ESRT and Empire State Building digital channels Support the team in tracking event metrics, attendance, budgets, and post-event performance Conduct research on industry trends, event concepts, talent/entertainment options, and competitive benchmarking Assist with set-up and break-down at on-site events as needed Help ensure consistency in brand standards across all event touchpoints Support partnership outreach and communication related to events Manage guest lists, RSVPs, and communications for event mailings and e-blasts Provide general entry-level administrative assistance, reporting, and archiving support REQUIRED SKILLS / ABILITIES Strong organizational and project management skills Team player with demonstrated leadership abilities Strong attention to detail Excellent written and verbal communication and customer service skills Self-motivated, driven, organized, and hard working Integrity and a commitment to excellence Comfortable working in fast-paced, dynamic event environments EDUCATION & EXPERIENCE A Junior enrolled in a four-year or five-year undergraduate program in the graduating class of 2027 is preferred PHYSICAL REQUIREMENTS Prolonged periods of sitting at a desk and working on a computer Must be able to lift up to 15 pounds at times WHAT YOU CAN EXPECT At ESRT, like our tenants, our employees come from everywhere. We foster a collaborative work environment that captures top talent and cultivates the best ideas. As a Great Place to Work Certified employer, we are committed to maintaining our positive work culture where employees are engaged and can grow and develop. In addition, ESRT employees embody our Company Culture & Success Factors - Adaptable - you are a self-starter who's able to quickly digest and execute new processes to work both collaboratively and independently Dynamic - you are solutions-oriented, aim to improve processes and implement efficiency, and offer insightful feedback to improve ESRT Dependable - you take a strong sense of ownership and accountability over your work Passionate - you keep up with industry trends and are excited about the potential to propel the industry forward with a “roll-up-your-sleeves” attitude Curious - you consistently look for new ways to work smarter, not just harder Ethical - you treat others with respect, act with integrity in how you perform your work, and embrace our collaborative culture Positive - you possess a service-oriented attitude with excellent follow through WELL-BEING 40-hour work week, paid at a rate of $22.50 p/h A challenging, exciting, and meaningful 10-week experience Networking opportunities to get to know fellow interns and key leaders throughout ESRT An individual project to be presented to executive leadership Company sponsored lunches with leadership and outings Tour of the Empire State Building Observatory Summer Friday Early Release ESRT is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because they drive curiosity, innovation, and the success of our business. We do not discriminate based on race, religion, color, creed, national origin, sex, sexual orientation, gender identity or expression, reproductive choices, age, marital status, veteran status, disability status, pregnancy, parental status, caregiver status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. Reasonable accommodations that do not create an undue hardship for the Company are available for applicants and employees with disabilities or sincerely held religious beliefs.
    $22.5 hourly Auto-Apply 43d ago
  • Graphic Design Intern

    Empire State Realty Trust 4.4company rating

    New York, NY job

    Empire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT's flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observatory, ranked the #1 Top Attraction in New York City for the fourth consecutive year in Tripadvisor's 2025 Travelers' Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of September 30, 2025, ESRT's portfolio is comprised of approximately 7.8 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743 residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X, and LinkedIn. The dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work by the global authority, Great Place to Work , on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision. POSITION SUMMARY The Graphic Design Intern will support the creation and execution of visual assets across digital and print channels, contributing to marketing campaigns, tenant communications, events, and Observatory promotions. Working closely with the marketing and events teams, the intern will assist with layout development, photo editing, brand asset management, website graphics, and production preparation while ensuring all materials align with established brand standards. They will gain hands-on experience in a fast-paced design environment, participate in brainstorming and research efforts, and help ensure the quality and consistency of ESRT's visual identity. Full-time: 40 hours per week from June 1st, 2026, until August 7th, 2026 Location: Onsite at 111 W 33rd Street, New York NY RESPONSIBILITIES Assist in creating visual assets for both digital and print applications, including advertisements, social graphics, presentations, renderings, brochures, icons, and signage Support the development of design layouts for e-blasts, invitations, elevator screens, posters, and tenant communications Help maintain and organize ESRT's library of brand assets, imagery, templates, and design files Ensure all design materials align with established brand guidelines and visual identity standards Assist with photo editing, retouching, file formatting, and preparing artwork for production Collaborate with the marketing and events teams on creative needs for campaigns, broker events, Observatory promotions, and internal initiatives Contribute to brainstorming and concept development for multimedia content Support ongoing website updates requiring graphic adjustments or image optimization Conduct design research, including trend analysis, competitive audits, and layout inspiration Help manage vendor coordination for print production and other creative deliverables Assist in quality control reviews of both digital and printed materials Provide general administrative and organizational support, including archiving, reporting, and project documentation REQUIRED SKILLS Strong proficiency in Adobe Creative Cloud (Illustrator, Photoshop, InDesign required; After Effects or Premiere a plus) Strong visual design skills and understanding of composition, typography, layout, and color theory Excellent attention to detail and commitment to delivering high-quality work Strong written and verbal communication skills Ability to work both independently and collaboratively within a creative team Self-motivated, organized, and eager to learn Integrity and a commitment to excellence EDUCATION & EXPERIENCE A Junior enrolled in a four-year or five-year undergraduate program in the graduating class of 2027 is preferred PHYSICAL REQUIREMENTS Prolonged periods of sitting at a desk and working on a computer Must be able to lift up to 15 pounds at times WHAT YOU CAN EXPECT At ESRT, like our tenants, our employees come from everywhere. We foster a collaborative work environment that captures top talent and cultivates the best ideas. As a Great Place to Work Certified employer, we are committed to maintaining our positive work culture where employees are engaged and can grow and develop. In addition, ESRT employees embody our Company Culture & Success Factors - Adaptable - you are a self-starter who's able to quickly digest and execute new processes to work both collaboratively and independently Dynamic - you are solutions-oriented, aim to improve processes and implement efficiency, and offer insightful feedback to improve ESRT Dependable - you take a strong sense of ownership and accountability over your work Passionate - you keep up with industry trends and are excited about the potential to propel the industry forward with a “roll-up-your-sleeves” attitude Curious - you consistently look for new ways to work smarter, not just harder Ethical - you treat others with respect, act with integrity in how you perform your work, and embrace our collaborative culture Positive - you possess a service-oriented attitude with excellent follow through WELL-BEING 40-hour work week, paid at a rate of $22.50 p/h A challenging, exciting, and meaningful 10-week experience Networking opportunities to get to know fellow interns and key leaders throughout ESRT An individual project to be presented to executive leadership Company sponsored lunches with leadership and outings Tour of the Empire State Building Observatory Summer Friday Early Release ESRT is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because they drive curiosity, innovation, and the success of our business. We do not discriminate based on race, religion, color, creed, national origin, sex, sexual orientation, gender identity or expression, reproductive choices, age, marital status, veteran status, disability status, pregnancy, parental status, caregiver status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. Reasonable accommodations that do not create an undue hardship for the Company are available for applicants and employees with disabilities or sincerely held religious beliefs.
    $22.5 hourly Auto-Apply 43d ago
  • Accounts Payable Specialist

    Empire State Realty Trust 4.4company rating

    New York, NY job

    Empire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT's flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observatory, ranked the #1 Top Attraction in New York City for the fourth consecutive year in Tripadvisor's 2025 Travelers' Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of September 30, 2025, ESRT's portfolio is comprised of approximately 7.8 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743 residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X, and LinkedIn. The dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work by the global authority, Great Place to Work , on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision. POSITION SUMMARY The Accounts Payable Specialist reports to the Director, Corporate Controller, and is responsible for overseeing accounts payable transactions for multiple properties. The position involves ensuring accuracy in financial processes, coordinating with various departments, and seeking improvements in efficiency. The role requires handling multiple tasks in a fast-paced environment and collaborating with internal stakeholders and external vendors. Experience in accounts payable with a focus on customer service setting is necessary. The individual is expected to assist with team collaboration, participate in process improvement initiatives, and maintain compliance with internal controls.RESPONSIBILITIES Perform the day-to-day processing of all accounts payable transactions for multiple properties Review invoices and statements to ensure all information is accurate, including proper coding of payables Coordinate with personnel with regards to purchase orders Resolve invoice discrepancies with vendors and internal teams, including performing vendor reconciliations Review vendor onboarding documentation and vendor changes and ensure accurate data entry in Yardi Perform weekly check runs, ensuring accurate and timely execution of payments Assist with reconciliation between third party payment processor (Paymode) and Yardi Generate metric reporting Investigate and identify solutions to enhance process efficiencies from invoice approval through payment processing Participate in special projects as required Prepare, issue and file 1099s at year end Assist in responding to audit requests Issue stop payments from banks and reissue checks Respond to year-end audit requests from vendors' accountants Review of expense reimbursements WHAT SUCCESS LOOKS LIKE Ability to build strong working relationships with vendors and colleagues Process invoices in a timely manner, ensuring accuracy and prompt resolution of discrepancies with vendors and internal departments Meet or exceed key performance indicators and targets Ensure compliance with company policies and procedures as well as regulatory requirements Contribute to the overall financial health and success of ESRT REQUIRED SKILLS / ABILITIES Exceptional written and oral communication skills Outstanding customer service skills Ability to work independently and collaboratively in a fast-paced team environment Excellent analytical, mathematical, and organizational skills Strong proficiency in MS Office (Excel and Word) EDUCATION & EXPERIENCE 5+ years of experience in Accounts Payable role required Yardi software experience preferred Experience with process improvement and automation preferred PHYSICAL REQUIREMENTS Prolonged periods of sitting at a desk and working on a computer Must be able to lift up to 15 pounds at times WHAT YOU CAN EXPECT At ESRT, like our tenants, our employees come from everywhere. We foster a collaborative work environment that captures top talent and cultivates the best ideas. As a Great Place to Work Certified employer, we are committed to maintaining our positive work culture where employees are engaged and can grow and develop. In addition, ESRT employees embody our Company Culture & Success Factors - Adaptable - you are a self-starter who's able to quickly digest and execute new processes to work both collaboratively and independently Dynamic - you are solutions-oriented, aim to improve processes and implement efficiency, and offer insightful feedback to improve ESRT Dependable - you take a strong sense of ownership and accountability over your work Passionate - you keep up with industry trends and are excited about the potential to propel the industry forward with a “roll-up-your-sleeves” attitude Curious - you consistently look for new ways to work smarter, not just harder Ethical - you treat others with respect, act with integrity in how you perform your work, and embrace our collaborative culture Positive - you possess a service-oriented attitude with excellent follow through BENEFITS Competitive base salary and bonus Health/Dental/Vision insurance Company sponsored Life, AD&D, STD (with Salary Continuation), and LTD Insurance Voluntary Enhanced LTD Program Voluntary Hospital, Accident, and Cancer Programs 401(k) with 100% match up to 5% Paid parental leave Pre-tax transit accounts Employee Assistance Program for emotional, financial, and legal support WELL-BEING Generous paid time off Flex Summer Fridays Employee engagement programs Volunteer time off Continuing education Complimentary Empire State Building Observatory access Complimentary gym membership and other wellness benefits Employee Discount Programs ESRT is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because they drive curiosity, innovation, and the success of our business. We do not discriminate based on race, religion, color, creed, national origin, sex, sexual orientation, gender identity or expression, reproductive choices, age, marital status, veteran status, disability status, pregnancy, parental status, caregiver status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. Reasonable accommodations that do not create an undue hardship for the Company are available for applicants and employees with disabilities or sincerely held religious beliefs.
    $38k-48k yearly est. Auto-Apply 44d ago
  • AV Support Engineer, Empire State Building

    Empire State Realty Trust 4.4company rating

    New York, NY job

    Empire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT's flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observatory, ranked the #1 Top Attraction in New York City for the fourth consecutive year in Tripadvisor's 2025 Travelers' Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of September 30, 2025, ESRT's portfolio is comprised of approximately 7.8 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743 residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X, and LinkedIn. The dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work by the global authority, Great Place to Work , on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision. POSITION SUMMARY The AV Support Engineer will support audiovisual systems across The Empire State Building Observatory (ESBO), amenity lounges and conference rooms. The AV Support Engineer will provide prompt and accurate first line IT AV support, assisting with AV hardware and software-related questions, concerns, and tasks. Responsibilities include ensuring reliable performance for events and meetings, managing AV workflows, maintaining exhibits and delivering white-glove service. This afternoon/evening position will require a five-day work week on site and holiday coverage is mandatory with overtime and double-time pay available. RESPONSIBILITIES Operate, maintain, and troubleshoot AV systems (Crestron, Biamp Tesira, Shure, PTZ cameras, projectors, BrightSign) Configure and manage Dante audio networking Provide technical support for events and hybrid meetings (Teams/Zoom) Support Observatory Exhibit hardware (turnstiles, kiosks, exhibits, ticketing systems) Deliver executive-level support for high-visibility events Collaborate with IT/network teams on connectivity and cybersecurity Manage tickets in Salesforce and AV projects in Monday.com Assist with Windows 11 patching, imaging, and content updates Document configurations, SOPs, and maintenance schedules Explore emerging technologies (including AI) to improve workflows Provide on-site and remote AV technology support for the Empire State Building Observatory along with other systems in the ESRT portfolio Support and maintain the ESBO hardware including turnstiles, kiosks, exhibits, and ticket booths Perform daily AV system monitoring, verifying the integrity and availability of all hardware, server, and systems Provide technical assistance to support a wide range of ESBO events (i.e.; movie night, lighting ceremonies) When required, assist with supporting and preparing conference rooms/town halls and additional areas to deliver Audio Visual services Assist in preventative maintenance schedules of kiosk, turnstiles, and ticket printers Identify, troubleshoot, and resolve various technical problems and ensure service levels agreement (SLA) are upheld When required, provide helpdesk support for ESBO, ESRT, and building staff, including the Property Management Office, Building Engineers, Maintenance Staff, Security Staff, and Front desk Ensure cybersecurity practices are incorporated into all IT and AV related work Provide timely responses to support requests via phone, email or in person Follow departmental change management processes and protocols Provide executive level support to ESBO and ESRT senior leadership Provide support for key office automation software (i.e., Office 365, Team, SharePoint, Adobe) Provide timely updates to end-users and management regarding the status of reported problems/projects Review helpdesk tickets and escalate as necessary based on established guidelines and procedures Deployment of software updates, upgrades, and hot fixes, including the imaging of new devices, as required Assist with the planning and deployment of new and upgraded hardware and software products Assist other branches of Information Technology with projects and tasks Carry out other duties assigned or requested by management Maintain operation, configuration, documentation of all IT related issues Maintain PCI and SOX compliance for the Observatory AV SKILLSET: Control Systems: Crestron control systems (required); programming & DM NVX distribution (preferred) Medialon show control systems (preferred); Barco Overture automation & scheduling (preferred) Audio DSP & Control:Q-SYS design, configuration, and control (required); scripting & advanced integration (preferred); Biamp Tesira DSP configuration (required); certification (preferred) Audio Systems & Mixing: XLR-based audio systems, signal flow, and troubleshooting (required); Audio board mixing for live, installed, and hybrid environments (preferred) Microphones & RF Systems: Shure wireless microphone systems setup and coordination (required); Wireless Workbench monitoring and optimization (preferred) Networking & AV-over-IP: Dante audio networking setup and troubleshooting (required); Level 3 certification (preferred); Basic IP networking for AV systems (required); VLANs, QoS, and managed switch configuration (preferred) Lighting Systems (Theatrical & Architectural):Theatrical and architectural lighting systems integration (preferred); ETC lighting control platforms (Eos family) (preferred). DMX and sACN lighting networks configuration and troubleshooting (preferred) Video Conferencing: Teams & Zoom support (required); room design standards (preferred) Digital Signage: BrightSign player setup and content publishing (required); BrightSign Network (BSN) administration (preferred) Show Control & Automation: Medialon-based multi-system show control integration (preferred); Barco Overture automation for synchronized AV, lighting, and media playback (preferred) Exhibit & Experiential Support: Exhibit fabrication maintenance and support, including AV integration during build and install (required); Coordination with fabricators, designers, and installers for permanent and temporary exhibits (preferred) WHAT SUCCESS LOOKS LIKE Deliver reliable AV/IT support for Empire State Building Observatory and portfolio spaces Provide exceptional customer service for events and meetings Resolve issues promptly while maintaining cybersecurity standards Ensure system uptime and compliance with patching protocols KPIs: System uptime > 99.5% First response: P1 < 15 min; P2 < 1 hr, P3 < 3 hrs MTTR < 3 hrs 30/60/90-DAY PLAN: 30 Days: Shadow ESBO Ops, audit systems, document configs 60 Days: Implement preventative maintenance, assisted triage 90 Days: Optimize workflows, complete patching, formalize event playbooks REQUIRED SKILLS / ABILITIES Strong understanding of AV and IT systems, PC hardware, OS, and networking Strong technical aptitude and troubleshooting skills Outstanding communication and customer service Ability to manage stressful situations in a calm, courteous, and efficient manner Ability to make quick, clear decisions with minimal supervision Ability to meet deadlines and strong attention to detail Excellent interpersonal, oral, and written communication skills Detail-oriented with strong organizational skills WORK SCHEDULE: Flexible schedule, including ability to work nights, weekends, and holidays EDUCATION & EXPERIENCE Bachelor's degree in computer science, Engineering, or related field preferred 2-5 years experience in IT/AV support, experience with exhibit support for museums or theme parks is highly preferred Certifications a plus: A+, Network+, Security+, CTS, Dante, Crestron, Biamp, QSYS PHYSICAL REQUIREMENTS Prolonged periods of sitting at a desk and working on a computer Ability to work at heights using ladders Ability to move between offices Must be able to lift up to 50 pounds at times WHAT YOU CAN EXPECT At ESRT, like our tenants, our employees come from everywhere. We foster a collaborative work environment that captures top talent and cultivates the best ideas. As a Great Place to Work Certified employer, we are committed to maintaining our positive work culture where employees are engaged and can grow and develop. In addition, ESRT employees embody our Company Culture & Success Factors - Adaptable - you are a self-starter who's able to quickly digest and execute new processes to work both collaboratively and independently Dynamic - you are solutions-oriented, aim to improve processes and implement efficiency, and offer insightful feedback to improve ESRT Dependable - you take a strong sense of ownership and accountability over your work Passionate - you keep up with industry trends and are excited about the potential to propel the industry forward with a “roll-up-your-sleeves” attitude Curious - you consistently look for new ways to work smarter, not just harder Ethical - you treat others with respect, act with integrity in how you perform your work, and embrace our collaborative culture Positive - you possess a service-oriented attitude with excellent follow through BENEFITS Competitive base salary and bonus Health/Dental/Vision insurance Company sponsored Life, AD&D, STD (with Salary Continuation), and LTD Insurance Voluntary Enhanced LTD Program Voluntary Hospital, Accident, and Cancer Programs 401(k) with 100% match up to 5% Paid parental leave Pre-tax transit accounts Employee Assistance Program for emotional, financial, and legal support WELL-BEING Generous paid time off Employee engagement programs Volunteer time off Continuing education Complimentary Empire State Building Observatory access Complimentary gym membership and other wellness benefits Employee Discount Programs ESRT is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because they drive curiosity, innovation, and the success of our business. We do not discriminate based on race, religion, color, creed, national origin, sex, sexual orientation, gender identity or expression, reproductive choices, age, marital status, veteran status, disability status, pregnancy, parental status, caregiver status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. Reasonable accommodations that do not create an undue hardship for the Company are available for applicants and employees with disabilities or sincerely held religious beliefs.
    $80k-107k yearly est. Auto-Apply 9d ago
  • Building Engineer - Union

    BXP 4.8company rating

    New York, NY job

    Maintain the integrity and efficient operation of building systems in all assigned buildings and perform a variety of tenant services in accordance to BXP's established operational and safety procedures. Essential Functions: Maintain, repair and ensure the efficient operation of all building systems. Building systems may include HVAC, pneumatic control, water treatment program, electrical, lighting, plumbing, energy management, fire protection, structural, hardware and keying. Install, fabricate, construct, troubleshoot and repair complex mechanical and electrical equipment with supervision as needed. Perform tests and physical inspection of all fire suppression and alarm systems, providing technical support and cooperation to the Fire Safety Director and the Property Manager. Receive work assignments, plan work to be performed and obtain necessary tools, equipment and materials. Complete work/assignments and paperwork in a timely manner. Demonstrate a thorough knowledge of equipment being serviced and employ service procedures and techniques indicative of first class work. Follow inspection and service procedures outlined in the preventative maintenance and loss control programs. Keep the shop, equipment rooms and common areas clean, organized and safe. Provide proper care to the assigned equipment, tools, and uniforms. Maintain a logbook on daily activities/events. Regularly inspect all areas of the building(s) and report deficiencies as well as suggestions for improvement. Assist in the monitoring of contractors, inspect work and generate deficiency lists. Respond to tenant requests and complaints regarding building operations. Available for 1) various shifts, 2) to fill in for other personnel, and 3) to occasionally work extended hours, nights, weekends and holidays to ensure adequate building coverage and perform necessary repairs. Respond to after hours emergencies such as fire, flooding, severe weather emergency conditions (including snow and ice removal) power outage and other situations including clean-up activities. Promote and contribute toward overall effort in maintaining a high standard in the operation and appearance of the building(s) and grounds as well as positive tenant relations through daily work practices. Non-Essential Functions: Perform other duties as assigned. Requirements and Qualifications: Pursuant to the terms of the applicable Collective Bargaining Agreement: The Union shall have five (5) business days to supply qualified candidates for this position. An individual selected to fill this position must become a member of the Union after the thirtieth day following employment. A High School diploma or equivalent educational certification preferred. A minimum of 5 years of operational experience in a high rise office building and/or experience in a related building trade. Possess, maintain, or obtain all licenses required by code, including but not limited to: NYCFD Refrigeration License. Standpipe and Sprinkler Permit. Fire Safety Director Certificate (preferred). Pesticide Application Permit. Hands-on experience in the service and operation of HVAC, electrical, and mechanical equipment. Experience working within a structured PM program. Ability to read and understand schematic drawings. Ability to work independently with limited supervision and as a productive member of a team. Ability to organize and coordinate responsibilities efficiently. Ability to handle multiple tasks. Possess knowledge of safe and efficient operation of all equipment, power, and hand tools. Ability to communicate effectively with coworkers, tenants, and vendors. Basic computer skills necessary to operate computer for general day to day work. Ability to demonstrate exemplary tenant relations and provide excellent customer service. Familiarity with OSHA. Physical Requirements: Regularly required to stand, walk, reach and use arms to perform tasks as well as push and pull objects and grasp with hands. Regularly required to talk and hear and occasionally required to taste and smell. Frequently required to sit, stoop, crouch, kneel, crawl, balance, climb stairs and ladders, work at heights and in environments with temperature ranges while working outside and inside. Regularly required to lift and/or move up to 20 pounds, and occasionally required to lift/move 50+ pounds. Specific vision abilities include close vision, distance vision, color vision and depth perception. Involves movement between departments, buildings, and floors to facilitate work. This is an on-site position and requires in-person attendance. Internal and External Contacts: The position interacts extensively with tenants, vendors, and contractors, as well as other employees within Boston Properties. Reporting Structure: Receive immediate supervision and direction from the Chief Engineer. In the absence of a supervising Engineer, the Property Manager will provide supervision, direction and assistance. Work performance is reviewed on a periodic basis. Salary: $51.56. This represents the current Union rate, and a total package includes Union benefits. Additional details will be provided during the hiring process. BXP is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
    $51.6 hourly Auto-Apply 60d+ ago
  • Real Estate Paralegal

    Empire State Realty Trust 4.4company rating

    New York, NY job

    Empire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT's flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observatory, ranked the #1 Top Attraction in New York City for the fourth consecutive year in Tripadvisor's 2025 Travelers' Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of September 30, 2025, ESRT's portfolio is comprised of approximately 7.8 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743 residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X, and LinkedIn. The dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work by the global authority, Great Place to Work , on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision. POSITION SUMMARY The Real Estate Paralegal will work directly with and support the Chief Counsel, Real Estate and Real Estate Litigation Counsel, in handling a variety of real estate matters for ESRT, including transaction and litigation documents and written and oral communication with other departments within the company, ESRT's external counsel, tenant's and counterparty's counsel, and government agencies.RESPONSIBILITIES Review leases to assess landlord and tenant rights, remedies and/or obligations and confirm economic terms Coordinate document signing process and obtain internal approvals from other departments within the company Draft basic legal documents related to leasing, commercial real estate and collections matters Review and approve “draft” and final LOC security deposits and related lease provisions Track, support and report action for internal and external counsel on leasing matters, construction related matters, real estate transactions (e.g., acquisitions, financings, etc.), litigation and collections, and insurance and property tax Summarize leases regarding, economic term, landlord and tenant rights, remedies and/or obligations Communicate with tenants as needed Coordinate the lease signing process, sublease consent process, and related approvals from other departments within the company Coordinate procurement of lender approval of leases and SNDA's where required Update standard operating procedures for all leasing related activities Track collections and litigation deadlines Monitor status of disputes with tenants Manage deadlines and provide status of all matters as requested Organize/file legal documents All other legal related tasks requested by the Chief Counsel, Real Estate and Real Estate Litigation Counsel WHAT SUCCESS LOOKS LIKE Is detail oriented and able to manage high volume of matters with accuracy and efficiency Possesses strong organizational and communication skills Has knowledge of real estate law and procedures Eager to learn new matters and values importance of learning and improving, as well as recognizing importance of procedural and administrative tasks Displays flexible approach to problem-solving Positive attitude and willingness to follow guidelines and protocols Takes ownership of work Shows high level of professionalism and respect to colleagues Ability to work collaboratively with multiple parties, including attorneys, real estate brokers and tenants REQUIRED SKILLS / ABILITIES Must be able to work in fast-paced environment with accuracy Organizational and analytical skills, with a customer service orientation Detail-oriented with an ingrained dedication to integrity of work product Enthusiastic with positive attitude Takes initiative to identify issues and problem solve Good time management skills and ability to prioritize multiple projects Works efficiently and independently Maintains professionalism in workplace Excellent interpersonal, written and verbal communication skills Commitment to personal growth Grammar, spelling, and proofreading skills Microsoft Office skills (Word, Excel, Outlook) Willing to work after normal business hours when necessary EDUCATION & EXPERIENCE Five (5)+ years' legal experience in real estate PHYSICAL REQUIREMENTS Prolonged periods of sitting at a desk and working on a computer Must be able to lift up to 15 pounds at times WHAT YOU CAN EXPECT At ESRT, like our tenants, our employees come from everywhere. We foster a collaborative work environment that captures top talent and cultivates the best ideas. As a Great Place to Work Certified employer, we are committed to maintaining our positive work culture where employees are engaged and can grow and develop. In addition, ESRT employees embody our Company Culture & Success Factors - Adaptable - you are a self-starter who's able to quickly digest and execute new processes to work both collaboratively and independently Dynamic - you are solutions-oriented, aim to improve processes and implement efficiency, and offer insightful feedback to improve ESRT Dependable - you take a strong sense of ownership and accountability over your work Passionate - you keep up with industry trends and are excited about the potential to propel the industry forward with a “roll-up-your-sleeves” attitude Curious - you consistently look for new ways to work smarter, not just harder Ethical - you treat others with respect, act with integrity in how you perform your work, and embrace our collaborative culture Positive - you possess a service-oriented attitude with excellent follow through BENEFITS Competitive base salary and bonus Health/Dental/Vision insurance Company sponsored Life, AD&D, STD (with Salary Continuation), and LTD Insurance Voluntary Enhanced LTD Program Voluntary Hospital, Accident, and Cancer Programs 401(k) with 100% match up to 5% Paid parental leave Pre-tax transit accounts Employee Assistance Program for emotional, financial, and legal support WELL-BEING Generous paid time off Flex remote work time Flex Summer Fridays Employee engagement programs Volunteer time off Continuing education Complimentary Empire State Building Observatory access Complimentary gym membership and other wellness benefits Employee Discount Programs ESRT is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because they drive curiosity, innovation, and the success of our business. We do not discriminate based on race, religion, color, creed, national origin, sex, sexual orientation, gender identity or expression, reproductive choices, age, marital status, veteran status, disability status, pregnancy, parental status, caregiver status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. Reasonable accommodations that do not create an undue hardship for the Company are available for applicants and employees with disabilities or sincerely held religious beliefs.
    $65k-96k yearly est. Auto-Apply 60d+ ago
  • Senior Construction Manager

    BXP 4.8company rating

    New York, NY job

    Represent BXP's interest and ensure quality standards by being responsible for the day-to-day management, oversight, technical direction, and coordination of construction activities in assigned region. Manage all facets of construction from inception to completion for projects involving, but not limited to new base buildings, tenant improvements, and capital expenditure projects. Essential Functions: General Interface with Regional and Executive Management regularly to gain project approvals. Promote excellence, offer direction, mentorship, and supervision to junior construction staff. Conduct formal and informal construction related training for multiple audiences, both internal and external. Manage HR matters such as recruitment and selection, training and development, performance management, and compensation review. Design and Preconstruction Management Lead the design team in the preparation of design and construction documents and guidelines. Review and monitor documents for compliance with BXP standards. Provide technical review and critique of drawings, specifications, and site logistics at each progressive stage of the construction process for constructability and schedule feasibility. Provide direction for the budget, schedule, and constructability input. Prepare (develop, validate, and maintain) cost estimates as needed for all construction-related needs. Select qualified contractors, prepare request for proposal packages, administer bids, and review pricing. Evaluate and negotiate contractor's pay requests and cost proposals. Work collaboratively with the leasing team to make sure that all aspects of the project including budget, schedule and design, conform to lease commitments. Construction Management Manage relationships and interface daily with designers, general contractors, architects, city/town/township officials, inspectors, public utilities, as well as internal Leasing and Property Management teams. Develop, monitor, maintain, and enforce project schedules. Lead regular, detailed project management meetings with consultants, architects, engineers, and tenant vendors to oversee completing projects on schedule, on budget and in compliance of specifications, while solving specific problems as they arise. Monitor and review RFI's, issue field and change orders, maintain logs to track project cost, and monitor submittal process. Maintain BXP's record set of documents to include drawings and CAD files. Coordinate with BXP's Property Management team to initiate contact with neighboring tenants or adjacent landowners and resolve any issues or conflicts satisfactorily. Review, approve, and submit invoices for payment with appropriate back-up documentation in accordance with the Company's Authorization and Approval Matrix. Prepare monthly progress and contractor compliance reports for senior management. Coordinate with BXP Property Management team to initiate contact with neighboring tenants and resolve any issues or conflicts satisfactorily. Project Closeout Management Manage and monitor the project close-out activities with internal and external parties, including acceptance and completion of project. Coordinate completion of all construction obligations of lease agreements and facilitate a smooth transition of operation and maintenance material to Property Management. Regional Specific Functions: Support the Senior Vice President and Vice Presidents of Construction with supervision and direction of specific projects within the region as directed. Participate in industry organizations, functions and events. Perform other duties as assigned. Requirements and Qualifications: Bachelor's degree in Construction Management, Civil Engineering, Architecture, or related field required. 10+ years of progressive experience with a commercial real estate developer, general contractor, or closely related company. Proven track record of managing full project life cycles. Previous estimating or preconstruction experience required. Aptitude to resolve performance bonds, insurance, union interface, labor relations, and various risk management issues. Previous staff management experience preferred. Ability to interact with co-workers, contractors, tenants, architects, engineers, and/or vendors in an articulate, courteous, and professional manner both verbally and in writing. Ability to adapt to competing priorities and produce quality work in a timely manner while managing complex projects and teams simultaneously. Proven organizational skills and attention to detail. Excellent negotiation and conflict-resolution skills. Proficiency with programs such as Microsoft Office, Bluebeam, Navisworks, Aconex, Procore, JD Edwards, CAD and Primavera. Physical Requirements: Involves work of a general office nature usually performed sitting such as operation of a computer. Involves work of a general office nature usually performed standing such as operation of a fax and printer. Involves work such as tours throughout property portfolio, including to construction sites, usually performed by walking, climbing stairs and climbing construction ladders. Involves movement between departments to facilitate work. Involves lifting plans or boxes of 25 pounds or more occasionally. Internal and External Contacts: This position regularly interfaces in both verbal and written form with all levels of professionals including contractors, tenants, architects, and/or engineers. This position regularly interfaces with external consultants and vendors. Reporting Structure: This position reports directly to SVP or VP of Construction who provides assignments, supervision, and guidance and who will coordinate, evaluate, and monitor work performance on a periodic basis. This position provides direction and training to Construction Managers, Assistant Construction Managers, Co-Ops and Interns as applicable. Salary Range: $144,000 - $217,000. BXP offers a competitive total rewards package including base salary and annual discretionary bonus. The range represents expected base salary; compensation will be determined based on role, skills, experience, qualifications, location, and other job-related factors. Our comprehensive benefits include medical and dental coverage, a retirement savings plan with competitive company match, backup childcare, educational assistance, employee support programs, a generous commuter transit subsidy and more. Additional details will be provided during the hiring process. BXP is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
    $144k-217k yearly Auto-Apply 60d+ ago
  • Future Corporate Opportunities

    Empire State Realty Trust 4.4company rating

    New York, NY job

    Empire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT's flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observatory, ranked the #1 Top Attraction in New York City for the fourth consecutive year in Tripadvisor's 2025 Travelers' Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of September 30, 2025, ESRT's portfolio is comprised of approximately 7.8 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743 residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X, and LinkedIn. The dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work by the global authority, Great Place to Work , on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision. Join our talent community! Complete your profile to be considered for future openings. #LI-DNIESRT is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because they drive curiosity, innovation, and the success of our business. We do not discriminate based on race, religion, color, creed, national origin, sex, sexual orientation, gender identity or expression, reproductive choices, age, marital status, veteran status, disability status, pregnancy, parental status, caregiver status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. Reasonable accommodations that do not create an undue hardship for the Company are available for applicants and employees with disabilities or sincerely held religious beliefs.
    $118k-165k yearly est. Auto-Apply 60d+ ago
  • AI Engineering Intern

    Empire State Realty Trust 4.4company rating

    New York, NY job

    Empire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT's flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observatory, ranked the #1 Top Attraction in New York City for the fourth consecutive year in Tripadvisor's 2025 Travelers' Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of September 30, 2025, ESRT's portfolio is comprised of approximately 7.8 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743 residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X, and LinkedIn. The dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work by the global authority, Great Place to Work , on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision. POSITION SUMMARY The AI Engineering Intern will help build and support AI solutions across teams like Marketing, PR, Digital, Accounting, and more. They will work with our Application Development Team on NLP, Generative AI, virtual assistants, computer vision, and machine learning projects. This intern will gain hands-on experience, mentorship, and the chance to contribute to real innovation at ESRT. Full-time: 40 hours per week from June 1st, 2026 until August 7th, 2026 Location: Onsite at 111 W 33rd Street, New York NY RESPONSIBILITIES Collaborate with the App Dev team and related Business Units to design and implement Agentic AI virtual assistant features-leveraging platforms such as Cadastral, Agent Force, and Assist-for leasing and operational projects Support the integration of Microsoft Copilot, ChatGPT, and other AI tools into existing systems to enhance workflow efficiency and user experience for Applications and specific to Data Warehouses Research emerging AI technologies and recommend best practices for Agentic AI development across ESRT Test and debug AI assistant functionalities to ensure high performance, accuracy, and usability Gather and analyze user feedback to improve AI responses, behaviors, and capabilities Document technical specifications, workflows, and processes for newly developed AI features REQUIRED SKILLS Solid foundation in Python (preferred) with exposure to Java or JavaScript through coursework or projects Working knowledge of AI/ML concepts, including NLP, LLMs (e.g., ChatGPT), and basic chatbot development Familiarity with APIs (REST/GraphQL), handling JSON, and integrating data into simple applications Basic understanding of data structures, data processing, and small data workflows Ability to learn and apply AI tools such as Copilot, CadastreL, AgentForce, and Assist Strong communication and teamwork skills Detail-oriented, organized, and comfortable in a fast-paced, evolving environment Interest in ethical AI and cybersecurity best practices Curious, self-motivated learner who stays updated on AI/ML trends Able to work independently while seeking guidance when appropriate EDUCATION & EXPERIENCE A Junior enrolled in a four-year or five-year undergraduate program in the graduating class of 2027 in preferred Prior experience with software development or AI/ML projects through coursework, internships, or personal projects is preferred Industry exposure in Real Estate, Finance, or Travel/Tourism is a plus Familiarity with Microsoft Fabric and Microsoft Azure AI Services Hands-on project experience in areas such as data architecture, forecasting, recommendation systems, optimization, anomaly detection, inference engines, churn analysis, segmentation, or NLP/LLM model development PHYSICAL REQUIREMENTS Prolonged periods of sitting at a desk and working on a computer Must be able to lift up to 15 pounds at times WHAT YOU CAN EXPECT At ESRT, like our tenants, our employees come from everywhere. We foster a collaborative work environment that captures top talent and cultivates the best ideas. As a Great Place to Work Certified employer, we are committed to maintaining our positive work culture where employees are engaged and can grow and develop. In addition, ESRT employees embody our Company Culture & Success Factors - Adaptable - you are a self-starter who's able to quickly digest and execute new processes to work both collaboratively and independently Dynamic - you are solutions-oriented, aim to improve processes and implement efficiency, and offer insightful feedback to improve ESRT Dependable - you take a strong sense of ownership and accountability over your work Passionate - you keep up with industry trends and are excited about the potential to propel the industry forward with a “roll-up-your-sleeves” attitude Curious - you consistently look for new ways to work smarter, not just harder Ethical - you treat others with respect, act with integrity in how you perform your work, and embrace our collaborative culture Positive - you possess a service-oriented attitude with excellent follow through WELL-BEING 40-hour work week, paid at a rate of $22.50 p/h A challenging, exciting, and meaningful 10-week experience Networking opportunities to get to know fellow interns and key leaders throughout ESRT An individual project to be presented to executive leadership Company sponsored lunches with leadership and outings Tour of the Empire State Building Observatory Summer Friday Early Release ESRT is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because they drive curiosity, innovation, and the success of our business. We do not discriminate based on race, religion, color, creed, national origin, sex, sexual orientation, gender identity or expression, reproductive choices, age, marital status, veteran status, disability status, pregnancy, parental status, caregiver status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. Reasonable accommodations that do not create an undue hardship for the Company are available for applicants and employees with disabilities or sincerely held religious beliefs.
    $22.5 hourly Auto-Apply 43d ago
  • Project Management Office Intern

    Empire State Realty Trust 4.4company rating

    New York, NY job

    Empire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT's flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observatory, ranked the #1 Top Attraction in New York City for the fourth consecutive year in Tripadvisor's 2025 Travelers' Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of September 30, 2025, ESRT's portfolio is comprised of approximately 7.8 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743 residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X, and LinkedIn. The dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work by the global authority, Great Place to Work , on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision. POSITION SUMMARY The Project Management Office Intern will support our PMO initiatives and gain exposure to project structure, governance, and PMO tools. The intern will contribute to process improvement efforts, support documentation and knowledge-management activities, and assist in enhancing accessibility to PMO resources. They will also help develop solutions that improve user engagement, reporting capabilities, and overall operational efficiency across the organization. Full-time: 40 hours per week from June 1st, 2026, until August 7th, 2026 Location: Onsite at 111 W 33rd Street, New York, NY RESPONSIBILITIES Work with our Head of Project Management on current projects Maintain project documentation, track tasks, and keep project information up to date Collaborate with other department PMO Champions and leaders to define, prioritize, and develop projects Ensure project requirements, methodology, and documentation are followed Proactively communicate with sponsors, team, and all other relevant stakeholders for each assigned project Update PMO reports such as high-level overview of the overall project portfolio health, highlighting key metrics like project status (on-time, on-budget), critical risks, major milestones achieved REQUIRED SKILLS Team player with demonstrated leadership skills Strong attention to detail Excellent written and verbal communication skills and customer service skills Self-motivated, driven, organized, and hard-working Integrity and a commitment to excellence EDUCATION & EXPERIENCE A Junior enrolled in a four-year or five-year undergraduate program in the graduating class of 2027 is preferred A strong interest in Project Management as a career is preferred B.A. program or related field Experience on Monday.com or related project management tool Strong interest in technology WHAT YOU CAN EXPECT At ESRT, like our tenants, our employees come from everywhere. We foster a collaborative work environment that captures top talent and cultivates the best ideas. As a Great Place to Work Certified employer, we are committed to maintaining our positive work culture where employees are engaged and can grow and develop. In addition, ESRT employees embody our Company Culture & Success Factors - Adaptable - you are a self-starter who's able to quickly digest and execute new processes to work both collaboratively and independently Dynamic - you are solutions-oriented, aim to improve processes and implement efficiency, and offer insightful feedback to improve ESRT Dependable - you take a strong sense of ownership and accountability over your work Passionate - you keep up with industry trends and are excited about the potential to propel the industry forward with a “roll-up-your-sleeves” attitude Curious - you consistently look for new ways to work smarter, not just harder Ethical - you treat others with respect, act with integrity in how you perform your work, and embrace our collaborative culture Positive - you possess a service-oriented attitude with excellent follow through WELL-BEING 40-hour work week, paid at a rate of $22.50 p/h A challenging, exciting, and meaningful 10-week experience Networking opportunities to get to know fellow interns and key leaders throughout ESRT An individual project to be presented to executive leadership Company sponsored lunches with leadership and outings Tour of the Empire State Building Observatory Summer Friday Early Release ESRT is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because they drive curiosity, innovation, and the success of our business. We do not discriminate based on race, religion, color, creed, national origin, sex, sexual orientation, gender identity or expression, reproductive choices, age, marital status, veteran status, disability status, pregnancy, parental status, caregiver status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. Reasonable accommodations that do not create an undue hardship for the Company are available for applicants and employees with disabilities or sincerely held religious beliefs.
    $22.5 hourly Auto-Apply 43d ago
  • Energy and Sustainability Intern

    Empire State Realty Trust 4.4company rating

    New York, NY job

    Empire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT's flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observatory, ranked the #1 Top Attraction in New York City for the fourth consecutive year in Tripadvisor's 2025 Travelers' Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of September 30, 2025, ESRT's portfolio is comprised of approximately 7.8 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743 residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X, and LinkedIn. The dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work by the global authority, Great Place to Work , on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision. POSITION SUMMARY The Energy and Sustainability Intern will support ESRT's sustainability strategy through data analytics, reporting, and program development. This role assists in creating dashboards and innovative KPIs, managing sustainability data, and coordinating key initiatives related to energy, water, waste, indoor environmental quality, and community and vendor engagement. The intern will collaborate with property management teams and tenants to advance performance from design through ongoing operations, participate in project meetings, and contribute to research, certifications, investor reporting, and other strategic sustainability efforts. Additional projects will be assigned to support the broader goals of the Energy and Sustainability team. Refer to our sustainability website and 2024 Sustainability Report for related information. Full-time: 40 hours per week from June 1st, 2026, until August 7th, 2026 Location: Onsite at 111 W 33rd Street, New York, NY RESPONSIBILITIES Support Energy and Sustainability reporting efforts, develop reports, dashboards, and identify innovative sustainability KPIs and metrics to monitor and drive progress Support development and tracking of key Energy and Sustainability programs including vendor engagement, community engagement, human capital and training Support with property management and tenant engagement for energy, water, waste, IEQ management from design through continuous operation Assist the Energy and Sustainability team with data management and analytics Attend project meetings with members of the Energy and Sustainability team Assist with sustainability initiatives, research and reporting Assist with certifications, investor analytics and reporting Additional projects as directed REQUIRED SKILLS Strong analytical and computer skills Team player with demonstrated leadership skills Strong attention to detail Excellent written and verbal communication skills and customer service skills Self-motivated, driven, organized, and hard working Integrity and a commitment to excellence EDUCATION & EXPERIENCE A Junior enrolled in a four-year or five-year undergraduate program in the graduating class of 2027 is preferred An undergraduate program related to engineering or environmental science is preferred Certification related to sustainability reporting such as the Global Reporting Initiative (GRI), LEED Green Associate is preferred PHYSICAL REQUIREMENTS Prolonged periods of sitting at a desk and working on a computer Must be able to lift up to 15 pounds at times WHAT YOU CAN EXPECT At ESRT, like our tenants, our employees come from everywhere. We foster a collaborative work environment that captures top talent and cultivates the best ideas. As a Great Place to Work Certified employer, we are committed to maintaining our positive work culture where employees are engaged and can grow and develop. In addition, ESRT employees embody our Company Culture & Success Factors - Adaptable - you are a self-starter who's able to quickly digest and execute new processes to work both collaboratively and independently Dynamic - you are solutions-oriented, aim to improve processes and implement efficiency, and offer insightful feedback to improve ESRT Dependable - you take a strong sense of ownership and accountability over your work Passionate - you keep up with industry trends and are excited about the potential to propel the industry forward with a “roll-up-your-sleeves” attitude Curious - you consistently look for new ways to work smarter, not just harder Ethical - you treat others with respect, act with integrity in how you perform your work, and embrace our collaborative culture Positive - you possess a service-oriented attitude with excellent follow through WELL-BEING 40-hour work week, paid at a rate of $22.50 p/h A challenging, exciting, and meaningful 10-week experience Networking opportunities to get to know fellow interns and key leaders throughout ESRT An individual project to be presented to executive leadership Company sponsored lunches with leadership and outings Tour of the Empire State Building Observatory Summer Friday Early Release ESRT is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because they drive curiosity, innovation, and the success of our business. We do not discriminate based on race, religion, color, creed, national origin, sex, sexual orientation, gender identity or expression, reproductive choices, age, marital status, veteran status, disability status, pregnancy, parental status, caregiver status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. Reasonable accommodations that do not create an undue hardship for the Company are available for applicants and employees with disabilities or sincerely held religious beliefs.
    $22.5 hourly Auto-Apply 43d ago
  • Director, Property Operations, Multifamily

    Empire State Realty Trust 4.4company rating

    New York, NY job

    Empire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT's flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observatory, ranked the #1 Top Attraction in New York City for the fourth consecutive year in Tripadvisor's 2025 Travelers' Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of September 30, 2025, ESRT's portfolio is comprised of approximately 7.8 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743 residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X, and LinkedIn. The dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work by the global authority, Great Place to Work , on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision. POSITION SUMMARY The Director, Property Operations, Multifamily will oversee the property management and operations of their growing multifamily portfolio. This includes 732 units in NYC and an additional 1,821 units located in VA, MI, and MO. The individual in this position will have the unique opportunity to establish and implement operational processes and capabilities from the ground up. The Director, Property Operations, Multifamily will develop and lead property operations strategies, supervise on-site building staff and superintendents, coordinate maintenance and capital projects of the designated multifamily real estate portfolio. This role ensures that properties are managed efficiently, profitably, and in alignment with ownership objectives. The Director acts as a liaison between on-site property teams and Asset Management to translate strategic goals into actionable plans. This individual will also play a crucial role in collaboration with senior leadership and contribute significantly to the growth of ESRT's multifamily portfolio. The success of this hire will be marked by their ability to adeptly establish robust processes and a strong team for effective property management.RESPONSIBILITIES PORTFOLIO OVERSIGHT: Direct and oversee day-to-day operations for ESRT's residential properties to deliver best-in-class resident experiences Establish operational policies, procedures, and performance standards to ensure consistency across the portfolio Supervise on-site teams including Resident Managers, Superintendents, and maintenance personnel, ensuring adherence to ESRT service and operational standards Develop and implement preventative maintenance programs and safety protocols Identify opportunities to improve efficiency and reduce operating costs during and after transition Oversee bidding, procurement, and performance of vendors and contractors to achieve high-quality results at competitive costs Coordinate and manage capital improvement projects in collaboration with Asset Management and Construction teams and present ROI analysis and recommendations to senior leadership Uphold ESRT's standards of presentation, cleanliness, and functionality for all residential buildings and amenities Establish service benchmarks and KPIs for resident satisfaction, maintenance response times, and operational excellence Respond to escalated resident issues and emergencies with professionalism and urgency Ensure properties comply with all regulatory requirements including DOB, DHCR, OSHA, and fire safety regulations Maintain all required certificates, permits, and operational documentation Oversee regular inspections, safety meetings, and compliance audits FINANCIAL MANAGEMENT: Assist in the development and execution of annual operating budgets Review monthly financial statements and variance reports Support the acquisitions team in underwriting and conducting due diligence for multi-family assets to ensure accuracy and compliance with investment criteria LEASING AND MARKETING: Support leasing and marketing strategies to drive occupancy, rent growth and enhance resident experience Take part in development of pricing recommendations, lease approvals, and online marketing strategies WHAT SUCCESS LOOKS LIKE Seamless operational transition with no disruption to resident experience Consistent delivery of high-quality service and maintenance standards across all properties Effective budget management and expense control resulting in improved margins Strong, motivated on-site teams aligned with ESRT culture and performance expectations High resident satisfaction scores and reduced complaint response times REQUIRED SKILLS / ABILITIES Strong knowledge of NYC building operations, codes, and compliance (DOB, DHCR, Local Laws, etc.) Demonstrated ability to manage budgets, control expenses, and oversee capital projects Experience developing operational processes and leading transitions or organizational changes Strong leadership, communication, organizational, and problem-solving skills Proficiency in Microsoft Office Suite, Yardi, and building systems software EDUCATION & EXPERIENCE Minimum 10 years of experience in multifamily property management or operations experience, with at least 5 years in a supervisory/managerial role overseeing multiple sites or large teams Management of an in-house property team with proven leadership skills and experience effectively building, managing, and motivating a team Excellent work ethic, integrity, and professionalism, with the ability to be an effective representative of ESRT in the broader market Strong financial, analytical, strategic planning skills, with experience in developing, managing budgets, and reporting against financial forecasts Ability to quickly digest and process information to make smart, thoughtful decisions A results-oriented approach, capable of enhancing processes and offering insightful feedback to drive ongoing improvement Excellent verbal and written communication skills Positive, service-oriented attitude, characterized by a collaborative demeanor, proactivity, and excellent follow-through skills Ability to build and sustain respectful and productive working relationships with colleagues and clients, actively embracing and contributing to an inclusive and diverse work environment Experience operating and thriving in an entrepreneurial environment Occasional travel will be required to properties outside of NYC High degree of accountability and ownership, demonstrating reliability and commitment Knowledge of NYC regulatory requirements for multifamily assets Experience and interest in evaluating and implementing PropTech solutions Undergraduate degree from an accredited institution PHYSICAL REQUIREMENTS Prolonged periods of sitting at a desk and working on a computer Must be able to lift up to 15 pounds at times WHAT YOU CAN EXPECT At ESRT, like our tenants, our employees come from everywhere. We foster a collaborative work environment that captures top talent and cultivates the best ideas. As a Great Place to Work Certified employer, we are committed to maintaining our positive work culture where employees are engaged and can grow and develop. In addition, ESRT employees embody our Company Culture & Success Factors - Adaptable - you are a self-starter who's able to quickly digest and execute new processes to work both collaboratively and independently Dynamic - you are solutions-oriented, aim to improve processes and implement efficiency, and offer insightful feedback to improve ESRT Dependable - you take a strong sense of ownership and accountability over your work Passionate - you keep up with industry trends and are excited about the potential to propel the industry forward with a “roll-up-your-sleeves” attitude Curious - you consistently look for new ways to work smarter, not just harder Ethical - you treat others with respect, act with integrity in how you perform your work, and embrace our collaborative culture Positive - you possess a service-oriented attitude with excellent follow through BENEFITS Competitive base salary and bonus Health/Dental/Vision insurance Company sponsored Life, AD&D, STD (with Salary Continuation), and LTD Insurance Voluntary Enhanced LTD Program Voluntary Hospital, Accident, and Cancer Programs 401(k) with 100% match up to 5% Paid parental leave Pre-tax transit accounts Employee Assistance Program for emotional, financial, and legal support WELL-BEING Generous paid time off Flex remote work time Flex Summer Fridays Employee engagement programs Volunteer time off Continuing education Complimentary Empire State Building Observatory access Complimentary gym membership and other wellness benefits Employee Discount Programs ESRT is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because they drive curiosity, innovation, and the success of our business. We do not discriminate based on race, religion, color, creed, national origin, sex, sexual orientation, gender identity or expression, reproductive choices, age, marital status, veteran status, disability status, pregnancy, parental status, caregiver status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. Reasonable accommodations that do not create an undue hardship for the Company are available for applicants and employees with disabilities or sincerely held religious beliefs.
    $101k-155k yearly est. Auto-Apply 60d+ ago
  • Talent Acquisition Coordinator

    Empire State Realty Trust 4.4company rating

    New York, NY job

    Empire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT's flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observatory, ranked the #1 Top Attraction in New York City for the fourth consecutive year in Tripadvisor's 2025 Travelers' Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of September 30, 2025, ESRT's portfolio is comprised of approximately 7.8 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743 residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X, and LinkedIn. The dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work by the global authority, Great Place to Work , on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision. POSITION SUMMARY The Talent Acquisition Coordinator serves as the primary support to the Talent Acquisition Partner (TAP) as a direct report and will work closely with the Human Resources team to drive strategic talent solutions and initiatives across all corporate departments, which includes our annual internship program. This role will source, recruit, and onboard top talent to meet business goals and enrich company culture. The Talent Acquisition Coordinator will manage recruitment operations and maintain Lever, the Applicant Tracking System (ATS), records and candidate data integrity. Additional responsibilities include communication of candidate status updates, creation of recruitment analytics, and general recruitment administrative tasks. By delivery of talent solutions to hiring managers, the Talent Acquisition Coordinator directly supports Empire State Realty Trust's continued business growth and hiring quality.RESPONSIBILITIES RECRUITMENT: Assist in the full-cycle recruitment process for corporate hiring Document intake meetings with hiring managers Post job descriptions accurately through the ATS, ensure integration with external job boards, and maintain all documents within SharePoint Enter requisitions into the ATS for headcount approvals Assist with the creation of detailed feedback forms for all roles Review resumes to identify quality candidates in coordination with the TAP Conduct recruiter screens for summer intern candidates and additional assigned roles as needed Schedule all interviews and provide solutions on how to make recruitment scheduling more efficient Own ESRT's Talent Outlook inbox and help manage the calendar Meet and greet candidates for onsite interviews to ensure candidates have a great first impression of ESRT Schedule debrief meetings with interview panels in a timely manner for all onsite interviews Generate and extend written offer letters to potential hires, with accuracy and timeliness in mind Manage candidate information, which includes resumes and contact details, within the ATS to ensure efficiency and accuracy and perform regular audits Generate regular reports on recruitment metrics for leadership Ensure best practices are followed for a seamless and effective hiring process with candidate experience at the forefront Serve as a brand ambassador and culture champion that embodies and promotes ESRT's mission, values, and work environment Organize and participate in job fairs and recruitment events to represent ESRT and engage with potential candidates Create recruitment branding materials for events and online presence Foster long-term connections with past applicants, potential candidates, and hiring managers to grow ESRT's professional network and talent ecosystem Support use of AI-enabled recruitment tools to enhance candidate search, resume evaluation, and recruitment workflow efficiency Assist in various ad-hoc projects as needed PREBOARDING & ONBOARDING: Collaborate with the HR team and hiring managers to develop a best-in-class preboarding program for new hires Partner with HR Coordinators to ensure seamless transition from preboarding to onboarding Conduct reference checks and provide updates from the HR Coordinators on background checks, employment verifications, and other pre-employment checks Communicate all updates to new hires during their onboarding period Ensure all required actions are completed by hiring manager and IT in a timely manner in preparation for new hires start Provide timely updates to TAP and HR on the status of all new hires in the onboarding stage Manage sensitive and confidential matters like organizational changes and protect the security of information, data, and files WHAT SUCCESS LOOKS LIKE Support people-first recruitment and coordinate high-quality candidate experiences and help align talent with roles that match individual strengths and ESRT's hiring goals Execute recruitment operations with consistency and attention to detail to meet established standards for process quality, data accuracy, and compliance to support a 90-day time to fill and 45-day time to hire across corporate roles Coordinate multiple hiring workflows with strong organization and prioritization to ensure interview schedules, approvals, and offers move forward efficiently and on timeline Enable recruitment efforts through clear communication, timely follow-up, and reliable execution, with the ability to adapt to shifts in priorities and requests Partner closely with the TAP and internal stakeholders to leverage tools, resources, and collaboration that keep hiring initiatives on track REQUIRED SKILLS / ABILITIES Demonstrate a strong sense of urgency, initiative, and problem-solving skills, with the ability to work autonomously and adapt quickly to shifts in needs and priorities Leverage deep expertise in an ATS to optimize hiring workflows, scheduling, and overall efficiency Support multiple concurrent processes with consistent, clear communication, strong collaboration, and reliable execution Assist the TAP with documentation and maintain Standard Operating Procedures (SOPs) to reinforce best practices and improve hiring outcomes Apply Human Resources principles, practices, and procedures to ensure compliance and strategic alignment Utilize proficiency in an ATS, with preference for Lever, to effectively manage candidate pipelines and recruitment operations Operate proficiently within the Microsoft Office Suite and related tools to enable accurate documentation, effective communication, and robust operational reports EDUCATION & EXPERIENCE Experience in full-cycle recruitment coordination/administration Bachelor's degree and/or equivalent experience At least 2 years of experience in recruitment coordination and operations Corporate environment preferred Familiarity with AI-supported recruitment tools or talent platforms and awareness of guidelines for responsible use PHYSICAL REQUIREMENTS Prolonged periods of sitting at a desk and working on a computer Must be able to lift up to 15 pounds at times WHAT YOU CAN EXPECT At ESRT, like our tenants, our employees come from everywhere. We foster a collaborative work environment that captures top talent and cultivates the best ideas. As a Great Place to Work Certified employer, we are committed to maintaining our positive work culture where employees are engaged and can grow and develop. In addition, ESRT employees embody our Company Culture & Success Factors - Adaptable - you are a self-starter who's able to quickly digest and execute new processes to work both collaboratively and independently Dynamic - you are solutions-oriented, aim to improve processes and implement efficiency, and offer insightful feedback to improve ESRT Dependable - you take a strong sense of ownership and accountability over your work Passionate - you keep up with industry trends and are excited about the potential to propel the industry forward with a “roll-up-your-sleeves” attitude Curious - you consistently look for new ways to work smarter, not just harder Ethical - you treat others with respect, act with integrity in how you perform your work, and embrace our collaborative culture Positive - you possess a service-oriented attitude with excellent follow through BENEFITS Competitive base salary and bonus Health/Dental/Vision insurance Company sponsored Life, AD&D, STD (with Salary Continuation), and LTD Insurance Voluntary Enhanced LTD Program Voluntary Hospital, Accident, and Cancer Programs 401(k) with 100% match up to 5% Paid parental leave Pre-tax transit accounts Employee Assistance Program for emotional, financial, and legal support WELL-BEING Generous paid time off Flex remote work time Flex Summer Fridays Employee engagement programs Volunteer time off Continuing education Complimentary Empire State Building Observatory access Complimentary gym membership and other wellness benefits Employee Discount Programs ESRT is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because they drive curiosity, innovation, and the success of our business. We do not discriminate based on race, religion, color, creed, national origin, sex, sexual orientation, gender identity or expression, reproductive choices, age, marital status, veteran status, disability status, pregnancy, parental status, caregiver status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. Reasonable accommodations that do not create an undue hardship for the Company are available for applicants and employees with disabilities or sincerely held religious beliefs.
    $46k-60k yearly est. Auto-Apply 1d ago
  • Director of Learning and Development

    Kimco Realty 4.4company rating

    Jericho, NY job

    About Kimco Kimco Realty is the leading owner and operator of high-quality, open-air, grocery-anchored shopping centers and mixed-use properties in the United States. We are a company committed to building the future through bold innovation. We believe transformation succeeds when grounded in strong core disciplines. That's why we're seeking a strategic leader to shape our employee development approach-someone who can inspire continuous learning, support business agility, and ensure our teams are equipped with the skills that matter most. Role Overview Unless specifically contracted, resumes from recruiting agencies are not being accepted for this position. We are currently seeking a Director of Learning & Development with responsibility for designing and implementing a learning ecosystem that supports both innovation and operational excellence. This role will collaborate with HR Business Partners and business leaders to identify capability needs, deliver impactful learning experiences, and foster a culture of growth and accountability. Key Responsibilities * Strategic Leadership * Develop and execute a learning strategy aligned with the company's business priorities and transformation goals. * Balance future-focused skill building (e.g. digital fluency, innovation) with reinforcement of core disciplines (e.g., compliance, project management, customer service). * Program Design & Delivery * Create scalable learning pathways, leadership development programs, onboarding experiences, and upskilling initiatives. * Integrate modern learning modalities-digital platforms, experiential learning, coaching, and peer-to-peer knowledge sharing. * Culture & Change Enablement * Promote a growth mindset and embed learning into daily workflows. * Support change initiatives by equipping employees with the tools and mindsets to adapt and thrive. * Cross-Functional Collaboration * Partner with HR Business Partners and business leaders to align learning initiatives with workforce needs. * Coordinate with internal stakeholders and external providers to curate and deliver high-impact learning experiences. * Talent & Performance Integration * Align learning and development initiatives with performance management processes to drive measurable growth and accountability. * Partner with HR Business Partners to ensure talent development strategies are informed by performance data and business outcomes. * Use performance insights to identify skill gaps and inform learning priorities. * Ensure learning programs contribute to a culture of continuous improvement, goal alignment, and high performance. Requirements: * Bachelor's degree in Human Resources, Organizational Development, Education, or related field (Master's preferred). * 10+ years of increasing responsibility in enterprise learning and development, culminating in a leadership role. * Experience with Learning Management Systems (LMS), e-learning platforms, and HRIS integration. * Experience with Workday preferred. * Familiarity with digital learning technologies (e.g., Skillsoft, LinkedIn Learning, Cornerstone). * Expertise in training and learning principles and program design. * Strong business acumen and ability to align learning with strategic goals. * Excellent communication, stakeholder engagement, and change leadership skills. * Passion for empowering others and fostering inclusive learning cultures. * Professional certifications (CPLP, CPTD, SHRM-SCP, ATD credentials) preferred * Experience in real estate or similar industries preferred * Ability to travel up to 25% The expected salary is anticipated to be between $125,000 and $150,000. The actual compensation will be based on factors such as scope and responsibilities of the position, candidate's work experience, education/training, job-related skills, internal peer equity, market and business considerations and other factors permitted by law. Kimco Realty is an Equal Opportunity Employer - Veteran/Disability
    $125k-150k yearly Auto-Apply 32d ago
  • Seasonal Guest Service Ambassador (Empire State Building)

    Empire State Realty Trust 4.4company rating

    New York, NY job

    COMPANY SUMMARY The Empire State Building, the “World's Most Famous Building," owned by Empire State Realty Trust, Inc. (ESRT: NYSE), soars 1,454 feet above Midtown Manhattan from base to antenna. The $165 million reimagination of the Empire State Building Observatory Experience created an all-new experience with a dedicated guest entrance, an interactive museum with nine galleries, and a redesigned 102nd Floor Observatory with floor-to-ceiling windows. The journey to the world-famous 86th Floor Observatory, the only 360-degree, open-air observatory with views of New York and beyond, orients visitors for their entire New York City experience and covers everything from the building's iconic history to its current place in pop culture. The Empire State Building Observatory Experience welcomes millions of visitors each year and is ranked the #1 Top Attraction in New York City for the fourth consecutive year in Tripadvisor's 2025 Travelers' Choice Awards: Best of the Best Things to Do, "America's Favorite Building" by the American Institute of Architects, the world's most popular travel destination by Uber, and the #1 New York City attraction in Lonely Planet's Ultimate Travel List. Since 2011, the building has been fully powered by renewable wind electricity, and its many floors house a diverse array of office tenants such as LinkedIn and Shutterstock, as well as retail options like STATE Grill and Bar, Tacombi, and Starbucks. For more information and Observatory Experience tickets visit esbnyc.com or follow the building's Facebook, X (formerly Twitter), Instagram, Weibo, YouTube, or TikTok. The ESBO has recently undergone a top-to-bottom renovation that includes a dedicated Guest entrance, an immersive, tactile, and digital museum that celebrates our icon from the moment it was conceived to its place today in pop-culture, and a completely re-imagined 102nd floor viewing experience (**************** Within the museum's more than one dozen memorable moments, we could not resist but sprinkle a little extra fun with the inclusion of our Kong exhibit where visitors walk through an office from the 1930's complete with the famous, giant ape's fingers pierce the walls as he dangles from the building and dodges vintage fighter planes. Those brave enough can even step into Kong's hands - but beware, you might feel the power of this fearsome ape firsthand! The renovations also include industry-leading Indoor Environmental Quality (IEQ) improvements such as bi-polar ionization, MERV 13 filters, and increased ventilation that led to the building's achievement as the first building in the Americas to receive the WELL Health-Safety Rating. Overall, the Guest feedback has been stellar! New York Times' quote: “…exhilarating and intimate.” Are you a driven, self-motivated and results oriented professional who thrives on building a winning team? Do you define success as the ability to drive revenue, EBIDTA, and deliver an exceptional experience? Then join our team and experience the rewards of hard work, teamwork, learning, and dedication to create a “best-in-class” attraction that requires excellence in all that we undertake. ABOUT EMPIRE STATE REALTY TRUST Empire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT's flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observatory, ranked the #1 Top Attraction in New York City for the fourth consecutive year in Tripadvisor's 2025 Travelers' Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of September 30, 2025, ESRT's portfolio is comprised of approximately 7.8 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743 residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X, and LinkedIn. The dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work by the global authority, Great Place to Work , on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision. POSITION SUMMARY The Seasonal Guest Service Ambassador is responsible for providing guidance to all Observatory guests as they make their way throughout the experience from the Lobby to the 86th/102nd Floor and back down to the Main Lobby. RESPONSIBILITIES Engaging and guiding Observatory guests throughout the attraction, providing clear and friendly directions to ensure a memorable experience Responding to guest questions promptly and consistently with a positive and welcoming attitude Addressing customer complaints with empathy and professionalism, ensuring they are directed to the appropriate personnel for resolution Maintaining high levels of enthusiasm and positivity throughout the entire shift to create a joyful atmosphere Ensuring reliability and punctuality to enhance the overall guest experience Standing outside in various weather conditions for short periods, always with a warm and welcoming demeanor Monitoring staircases as guests walk up or down, ensuring their safety and comfort with attentive care Observing and reporting any improper conditions within the assigned workspace to maintain a pleasant and safe environment Adhering to all uniform and grooming standards (e.g., no visible tattoos, appropriate hair length, clean-shaven, good hygiene, and following a uniform wash cycle) to present a professional and approachable image Following ESB policies and management directives to ensure consistent and high-quality service Answering guest inquiries over the phone and redirecting calls as needed with courtesy and efficiency Setting up stanchions and properly aligning them to suit guest traffic, ensuring smooth and organized flow Preparing detailed written reports of unusual activities at management's request, with attention to accuracy and clarity Pleasantly assisting guests with non-ESB related inquiries upon request, always with a helpful and friendly attitude WHAT SUCCESS LOOKS LIKE A successful Guest Services Ambassador provides a warm, welcoming experience by guiding guests, answering questions, and resolving concerns with professionalism. They maintain enthusiasm, ensure safety, follow ESB standards, and keep guest flow organized. Success means creating a joyful atmosphere, being reliable and attentive, and delivering exceptional service that reflects the iconic Empire State Building. REQUIRED SKILLS/ABILITIES Fluent in English with excellent communication skills; second language preferred Passion for delivering exceptional guest experiences, with a naturally outgoing, approachable personality and the ability to connect easily with guests without being prompted EDUCATION & EXPERIENCE High school diploma or equivalent preferred Experience in positions requiring customer service and communications preferred PHYSICAL REQUIREMENTS Must be available to workdays, nights, weekends and holidays as early as 4:45am or as late as 2:15am Must be able to stand for the duration of an 8-hour shift Must be able to work on high floors and travel in tight spaces such as elevators Must be able to read and follow a post assignment schedule WHAT YOU CAN EXPECT At ESRT, like our tenants, our employees come from everywhere. We foster a collaborative work environment that captures top talent and cultivates the best ideas. As a Great Place to Work Certified employer, we are committed to maintaining our positive work culture where employees are engaged and can grow and develop. In addition, ESRT employees embody our Company Culture & Success Factors - Adaptable - you are a self-starter who's able to quickly digest and execute new processes to work both collaboratively and independently Dynamic - you are solutions-oriented, aim to improve processes and implement efficiency, and offer insightful feedback to improve ESRT Dependable - you take a strong sense of ownership and accountability over your work Passionate - you keep up with industry trends and are excited about the potential to propel the industry forward with a “roll-up-your-sleeves” attitude Curious - you consistently look for new ways to work smarter, not just harder Ethical - you treat others with respect, act with integrity in how you perform your work, and embrace our collaborative culture Positive - you possess a service-oriented attitude with excellent follow through BENEFITS Benefits as per Local 32BJ Collective Bargaining Agreement. #LI-DNI ESRT is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because they drive curiosity, innovation, and the success of our business. We do not discriminate based on race, religion, color, creed, national origin, sex, sexual orientation, gender identity or expression, reproductive choices, age, marital status, veteran status, disability status, pregnancy, parental status, caregiver status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. Reasonable accommodations that do not create an undue hardship for the Company are available for applicants and employees with disabilities or sincerely held religious beliefs.
    $31k-40k yearly est. Auto-Apply 36d ago
  • Investment Analyst

    Empire State Realty Trust 4.4company rating

    New York, NY job

    Empire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT's flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observatory, ranked the #1 Top Attraction in New York City for the fourth consecutive year in Tripadvisor's 2025 Travelers' Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of September 30, 2025, ESRT's portfolio is comprised of approximately 7.8 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743 residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X, and LinkedIn. The dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work by the global authority, Great Place to Work , on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision. POSITION SUMMARY The Investment Team seeks to invest in office, retail, and residential assets and pursue equity, preferred equity, mezzanine, and distressed debt opportunities. The Investment Analyst position is integral to all phases of the investment process, with primary focus on financial analysis, transaction support, team organization and logistics, and to provide support over time in underwriting, due diligence, and asset management. RESPONSIBILITIES Support the transactions process: Maintain transactions pipeline Coordinate and participate in property tours Download deal data rooms, coordinate access, and save data room files to Sharepoint Support review and execution of NDA's for new transactions with legal team Upload files to disposition data rooms and coordinate access Support due diligence process and ensure information flows are coordinated across internal and external parties Team organization and logistics: Prepare agendas, presentation materials, and investment memoranda Create and modify Word and PowerPoint presentations Distribute materials to internal committees. Coordinate and track meeting follow-up and meetings with brokers and advisors Maintain and record files for the Investment department and share information with other departments Take meeting minutes Analyze investments to the highest institutional standard: Analyze and synthesize market information to inform underwriting assumptions including leasing, development pipeline, financing, transaction, and capital raising activity Organize and participate in market diligence trips, competing property tours, and onsite inspections Understand and communicate the physical characteristics of properties and the related competitive advantages and disadvantages Prepare efficient investment memoranda for the ESRT Investment Committee and participate in discussion Create property and portfolio financial models that isolate variables and considers various outcomes Analyze property and portfolio level data to inform underwriting assumptions including rent rolls, leases, historical cash flows, expense items, capital investment, and financing options Collaborate with other departments to provide critical inputs for underwriting model Assist with key asset management initiatives Participate in and provide support for the ongoing asset management of each investment Assist with key asset management initiatives Develop a working knowledge of leases, loan documents, partnership agreements, and other agreements to assist with general responsibilities Contribute to investment strategy: Analyze data sets and identify industry trends that support new investment themes Build proprietary databases that support sourcing initiatives Analyze historical portfolio performance Act as a culture carrier and exemplify the guiding principles of ESRT: Service-oriented and an ESRT brand ambassador Strong communicator Team player WHAT SUCCESS LOOKS LIKE Become an integral part of the Investments Team and can be relied upon for timely and accurate analyses Work seamlessly with the members of the Investment Team to prioritize assignments and communicate issues and significant findings to the team immediately Flexible based on new information and deadlines and can pivot as needed Curious and growth-oriented, constantly seeking to absorb knowledge and acquire experience REQUIRED SKILLS / ABILITIES Demonstrated interest in a career in real estate investment and finance Highly detail-oriented, has strong organization and communication skills, and can prioritize and re-prioritize based on changing business needs Team calendar management and ability to interface seamlessly with other colleagues, departments, and administrative assistants Displays excellent judgment and can act decisively in situations requiring quick but thorough analysis and decision-making, while understanding when and how to escalate issues appropriately Active collaborator that thrives in a transparent and communicative setting Domain knowledge of New York and the greater metropolitan area is preferred but not required Familiarity with ARGUS and proficient in Microsoft Office Suite Has an entrepreneurial spirit and is excited by the challenges that come along with building a business EDUCATION & EXPERIENCE College degree in Business Administration, Real Estate, Finance, or related field PHYSICAL REQUIREMENTS Prolonged periods of sitting at a desk and working on a computer Must be able to lift up to 15 pounds at times WHAT YOU CAN EXPECT At ESRT, like our tenants, our employees come from everywhere. We foster a collaborative work environment that captures top talent and cultivates the best ideas. As a Great Place to Work Certified employer, we are committed to maintaining our positive work culture where employees are engaged and can grow and develop. In addition, ESRT employees embody our Company Culture & Success Factors - Adaptable - you are a self-starter who's able to quickly digest and execute new processes to work both collaboratively and independently Dynamic - you are solutions-oriented, aim to improve processes and implement efficiency, and offer insightful feedback to improve ESRT Dependable - you take a strong sense of ownership and accountability over your work Passionate - you keep up with industry trends and are excited about the potential to propel the industry forward with a “roll-up-your-sleeves” attitude Curious - you consistently look for new ways to work smarter, not just harder Ethical - you treat others with respect, act with integrity in how you perform your work, and embrace our collaborative culture Positive - you possess a service-oriented attitude with excellent follow through BENEFITS Competitive base salary and bonus Health/Dental/Vision insurance Company sponsored Life, AD&D, STD (with Salary Continuation), and LTD Insurance Voluntary Enhanced LTD Program Voluntary Hospital, Accident, and Cancer Programs 401(k) with 100% match up to 5% Paid parental leave Pre-tax transit accounts Employee Assistance Program for emotional, financial, and legal support WELL-BEING Generous paid time off Flex remote work time Flex Summer Fridays Employee engagement programs Volunteer time off Continuing education Complimentary Empire State Building Observatory access Complimentary gym membership and other wellness benefits Employee Discount Programs ESRT is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because they drive curiosity, innovation, and the success of our business. We do not discriminate based on race, religion, color, creed, national origin, sex, sexual orientation, gender identity or expression, reproductive choices, age, marital status, veteran status, disability status, pregnancy, parental status, caregiver status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. Reasonable accommodations that do not create an undue hardship for the Company are available for applicants and employees with disabilities or sincerely held religious beliefs.
    $110k-178k yearly est. Auto-Apply 60d+ ago
  • OTA Strategy & Revenue Manager

    Empire State Realty Trust 4.4company rating

    New York, NY job

    Empire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT's flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observatory, ranked the #1 Top Attraction in New York City for the fourth consecutive year in Tripadvisor's 2025 Travelers' Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of September 30, 2025, ESRT's portfolio is comprised of approximately 7.8 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743 residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X, and LinkedIn. The dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work by the global authority, Great Place to Work , on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision. POSITION SUMMARY The OTA Partnerships & Revenue Manager will manage and optimize the presence of The Empire State Build Observatory across all major online travel agencies. This role is responsible for the cultivation of strategic partnerships, analysis of OTA and market performance to optimize revenues and capture market share, and alignment of OTAs to our holistic e-commerce strategy. The ideal candidate will have experience in OTA channel management, rate strategy, content optimization, and performance analysis. This role will work closely with revenue management, marketing, and operations teams to drive bookings, maximize revenue, and maintain brand standards across all OTA platforms.RESPONSIBILITIES OTA CHANNEL MANAGEMENT: Serve as the primary point of contact for all OTA accounts to develop and maintain relationships to ensure revenue optimization, alignment in overall e-commerce brand, and positive guest satisfaction Negotiate contracts, commissions, partnership terms, placement, visibility, packages and ranking Leverage OTA platforms and relationships to ensure gather market and competitor insights Represent ESBO at industry events, trade shows and networking functions Ensure content accuracy, competitive positioning, and brand consistency Seek out new OTA opportunities that exist globally and advise on trends in the markets of our international purchasers Ensure OBS Sales manages back-of-house functions effectively for connectivity issues, accounting, content management, parity issues, and website audits MARKET & BUSINESS ANALYSIS: Analyze travel trends, customer behavior, and competitive landscape to identify growth opportunities Monitor KPI's that optimize total e-commerce net revenues (organic web, digital, and OTA) Create an A/B testing strategy and cadence for each OTA partner that measures conversion rate performance, best e-commerce assets and language Develop and produce weekly, monthly, and quarterly OTA performance reports with actionable recommendations Collaborate with Web and Revenue teams to align OTA pricing and strategies with overall e-commerce strategy Execute promotions, special offers, and package deals to drive incremental revenues Research additional revenue opportunities via OTAs, not limited to new AI tools and marketing strategies and new OTA partners WHAT SUCCESS LOOKS LIKE The Web and Revenue teams work collaboratively to optimize revenues across all e-commerce sales channels (organic web, digital, and OTAs) and achieve target KPI's Increase in OTA quantity of sales and RPP levels - proving efficient ROI in an online space that reaches international audiences Strategic Growth Leadership: Own the OTA growth strategy within the broader distribution mix, while balancing revenue, margin and brand positioning Data-Driven Insights and Reporting: Deliver weekly and monthly comprehensive KPI results including conversion rate, share of market, per caps, placement, and ranking along with actionable market insights and recommendations E-Commerce Optimization: Improve OTA product content, run A/B tests and align promotions with ESBO total e-commerce strategies Product Placement: Maintain “best-in-class” placement and ranking of our products with our OTA partners to grow market share Innovation & Technology: Leverage emerging technologies, AI tools, and analytics to provide reports quickly and accurately Cross-Functional Collaboration: Partner across departments to align OTA strategies with overall goals and inform internal teams on OTA best practices KEY PERFORMANCE INDICATORS TEAM FINANCIAL TARGETS: Total NOI = 15% OTA Admissions = 45% OTA Per Cap = 15% Subjective = 25% QUALITATIVE INDICATORS: Establishes clear, measurable goals; consistently monitors progress; fosters strong collaboration; communicates effectively; and cultivates a positive, high-morale team environment Is data-driven and uses insights to make recommendations and advise on strategy Builds and leverages strong industry connections to drive success Seeks innovative solutions and improvements, which shows a proactive approach to problem-solving and process enhancement Possesses in-depth knowledge of the OTA industry, including key players, market dynamics, emerging trends, potential risks, and opportunities Actively engages in professional development opportunities and demonstrates growth in their skills and knowledge REQUIRED SKILLS / ABILITIES Exceptional written and oral communication skills Ability to work in a fast-paced environment and manage multiple tasks simultaneously Knowledge of sales techniques and customer service best practices Strong analytical and problem-solving skills Expert proficiency in MS Office (Excel, Word, PowerPoint) PowerBi experience preferred EDUCATION & EXPERIENCE Bachelor's degree in related field Minimum of 5 years of experience in sales or revenue, with a focus on OTA management in the hospitality or travel and tourism industry Strong knowledge of major OTA platforms and channel management systems. PHYSICAL REQUIREMENTS Prolonged periods of sitting at a desk and working on a computer Must be able to lift up to 15 pounds at times WHAT YOU CAN EXPECT At ESRT, like our tenants, our employees come from everywhere. We foster a collaborative work environment that captures top talent and cultivates the best ideas. As a Great Place to Work Certified employer, we are committed to maintaining our positive work culture where employees are engaged and can grow and develop. In addition, ESRT employees embody our Company Culture & Success Factors - Adaptable - you are a self-starter who's able to quickly digest and execute new processes to work both collaboratively and independently Dynamic - you are solutions-oriented, aim to improve processes and implement efficiency, and offer insightful feedback to improve ESRT Dependable - you take a strong sense of ownership and accountability over your work Passionate - you keep up with industry trends and are excited about the potential to propel the industry forward with a “roll-up-your-sleeves” attitude Curious - you consistently look for new ways to work smarter, not just harder Ethical - you treat others with respect, act with integrity in how you perform your work, and embrace our collaborative culture Positive - you possess a service-oriented attitude with excellent follow through BENEFITS Competitive base salary and bonus Health/Dental/Vision insurance Company sponsored Life, AD&D, STD (with Salary Continuation), and LTD Insurance Voluntary Enhanced LTD Program Voluntary Hospital, Accident, and Cancer Programs 401(k) with 100% match up to 5% Paid parental leave Pre-tax transit accounts Employee Assistance Program for emotional, financial, and legal support WELL-BEING Generous paid time off Flex Summer Fridays Employee engagement programs Volunteer time off Continuing education Complimentary Empire State Building Observatory access Complimentary gym membership and other wellness benefits Employee Discount Programs ESRT is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because they drive curiosity, innovation, and the success of our business. We do not discriminate based on race, religion, color, creed, national origin, sex, sexual orientation, gender identity or expression, reproductive choices, age, marital status, veteran status, disability status, pregnancy, parental status, caregiver status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. Reasonable accommodations that do not create an undue hardship for the Company are available for applicants and employees with disabilities or sincerely held religious beliefs.
    $80k-113k yearly est. Auto-Apply 60d+ ago
  • Lease Abstraction and Data Intern

    Empire State Realty Trust 4.4company rating

    New York, NY job

    Empire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT's flagship Empire State Building, the “World's Most Famous Building,” features its iconic Observatory, ranked the #1 Top Attraction in New York City for the fourth consecutive year in Tripadvisor's 2025 Travelers' Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of September 30, 2025, ESRT's portfolio is comprised of approximately 7.8 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743 residential units. More information about Empire State Realty Trust can be found at esrtreit.com and by following ESRT on Facebook, Instagram, TikTok, X, and LinkedIn. The dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New York City, we harness the energy of the city in everything we do. We care for one another, work hard, and have a lot of fun doing it! We are Certified™ as a Great Place to Work by the global authority, Great Place to Work , on workplace culture, employee experience, and leadership behaviors. We prioritize and invest in the health and wellness of employees to attract, develop, and retain top-tier talent. ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to emerging business needs. From our crown jewel, The Empire State Building, to incredible buildings modernized for the 21st century, to outstanding customer service, and our decade-long leadership position in sustainability and energy efficient portfolio that is 100% fully powered by renewable wind electricity, we take pride in our work. ESRT seeks an equally passionate colleague to join the team, understand the vision and help achieve that vision. POSITION SUMMARY The Lease Abstraction and Data Intern will support the Lease Administration team in managing a diverse commercial real estate portfolio by assisting with lease abstraction, data validation, and system maintenance. This role focuses on using AI-enabled tools to extract and organize key lease information, validating outputs for accuracy, and ensuring data is properly structured and maintained within Yardi. Working closely with the Lease Administration team, the intern will help improve the efficiency and accuracy of lease data workflows by refining AI-assisted processes, supporting data audits, and contributing to reporting and portfolio initiatives. The internship provides hands-on exposure to commercial real estate operations, lease administration systems, and the practical use of AI tools in a business environment. Full-time: 40 hours per week from June 1st, 2026, until August 7th, 2026.Location: Onsite at 111 W 33rd Street, New York, NY RESPONSIBILITIES Assist the Lease Administration team in reviewing, interpreting, and abstracting key business, financial, and legal terms from commercial leases using AI software Utilize AI tools to extract data from lease documents and PDFs, applying standardized prompts and workflows to ensure consistent and accurate outputs Collaborate with the team to refine prompts, workflows, and processes that improve the accuracy, efficiency, and usability of AI-generated lease data Input, update, and maintain lease information, documents, and key terms within Yardi Ensure data integrity by conducting routine audits and cross-checking entries against source documents Translate AI-extracted lease information into structured formats, including tables and data fields, for upload and maintenance within Yardi Support the monitoring and tracking of critical lease dates to help ensure timely notifications and compliance Assist in generating reports and maintaining dashboards to support visibility into upcoming milestones Participate in various portfolio-related initiatives, including data cleanup, process improvement efforts, and system enhancements aimed at improving operational efficiency Contribute to research, analysis, and documentation that support strategic decision-making within the real estate portfolio Provide general administrative support to the Lease Administration team as assigned REQUIRED SKILLS Ability to review documents and abstractions with a high degree of accuracy Capable of managing multiple tasks, deadlines, and critical dates within a dynamic real estate portfolio Strong computer skills with the ability to learn and navigate software platforms such as Yardi Comfortable working with AI-enabled tools and document-processing software to support data extraction, validation, and workflow efficiency Comfortable performing data audits and supporting report generation Strong data management skills, including organizing information into structured formats such as tables and system fields Excellent written and verbal communication skills Willingness to learn lease terminology, structures, and operational fundamentals of real estate portfolio management Ability to work collaboratively in a team environment EDUCATION & EXPERIENCE A Junior enrolled in a four-year or five-year undergraduate program in the graduating class of 2027 is preferred PHYSICAL REQUIREMENTS Prolonged periods of sitting at a desk and working on a computer Must be able to lift up to 15 pounds at times WHAT YOU CAN EXPECT At ESRT, like our tenants, our employees come from everywhere. We foster a collaborative work environment that captures top talent and cultivates the best ideas. As a Great Place to Work Certified employer, we are committed to maintaining our positive work culture where employees are engaged and can grow and develop. In addition, ESRT employees embody our Company Culture & Success Factors - Adaptable - you are a self-starter who's able to quickly digest and execute new processes to work both collaboratively and independently Dynamic - you are solutions-oriented, aim to improve processes and implement efficiency, and offer insightful feedback to improve ESRT Dependable - you take a strong sense of ownership and accountability over your work Passionate - you keep up with industry trends and are excited about the potential to propel the industry forward with a “roll-up-your-sleeves” attitude Curious - you consistently look for new ways to work smarter, not just harder Ethical - you treat others with respect, act with integrity in how you perform your work, and embrace our collaborative culture Positive - you possess a service-oriented attitude with excellent follow through WELL-BEING 40-hour work week, paid at a rate of $22.50 p/h A challenging, exciting, and meaningful 10-week experience Networking opportunities to get to know fellow interns and key leaders throughout ESRT An individual project to be presented to executive leadership Company sponsored lunches with leadership and outings Tour of the Empire State Building Observatory Summer Friday Early Release ESRT is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because they drive curiosity, innovation, and the success of our business. We do not discriminate based on race, religion, color, creed, national origin, sex, sexual orientation, gender identity or expression, reproductive choices, age, marital status, veteran status, disability status, pregnancy, parental status, caregiver status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. Reasonable accommodations that do not create an undue hardship for the Company are available for applicants and employees with disabilities or sincerely held religious beliefs.
    $22.5 hourly Auto-Apply 17d ago

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