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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Boston, MA | $96,657 | $46.47 |
| 2 | Downe, NJ | $78,627 | $37.80 |
| 3 | San Francisco, CA | $78,091 | $37.54 |
| 4 | Seattle, WA | $77,646 | $37.33 |
| 5 | New York, NY | $72,206 | $34.71 |
| 6 | Hope, ME | $71,690 | $34.47 |
| 7 | Nome, AK | $71,223 | $34.24 |
| 8 | Noank, CT | $69,152 | $33.25 |
| 9 | Washington, DC | $68,923 | $33.14 |
| 10 | Kane, PA | $64,984 | $31.24 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Leader | $127,300 | $61 | - |
| 2 | Customer Service Senior Manager | $102,265 | $49 | - |
| 3 | Customer Solutions Manager | $91,279 | $44 | - |
| 4 | Customer Support Manager | $86,733 | $42 | - |
| 5 | Customer Satisfaction Manager | $83,440 | $40 | - |
| 6 | Manager Of Customer Service Department | $78,205 | $38 | - |
| 7 | Customer Relations Manager | $52,756 | $25 | - |
| 8 | Customer Account Manager | $39,143 | $19 | - |
| 9 | Customer Service Supervisor | $37,754 | $18 | - |
| 10 | Customer Care Manager | $35,771 | $17 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Pluralsight | $120,569 | $58 | - |
| 2 | Basecamp | $109,103 | $52 | - |
| 3 | Mass Media | $99,562 | $48 | - |
| 4 | $80,530 | $39 | - | |
| 5 | LiveTiles | $52,247 | $25 | - |
| 6 | Flux | $51,998 | $25 | - |
| 7 | Mindsight | $51,721 | $25 | - |
| 8 | Burrelles | $51,329 | $25 | - |
| 9 | Chronicle | $51,283 | $25 | - |
| 10 | The Sports Network | $51,108 | $25 | - |
| 11 | MEDIA DESIGN | $50,716 | $24 | - |
| 12 | Spotzer Media Group | $50,570 | $24 | - |
| 13 | Northstar Travel Group | $50,009 | $24 | - |