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TruckPro is seeking a Hybrid Service Writer / Diesel Mechanic who will be responsible for serving as the primary point of contact for customers, handling all aspects of service intake and communication, and performing hands-on repairs on diesel-powered vehicles and equipment. This dual-role position requires a professional who can effectively manage customer expectations while expertly diagnosing, maintaining, and repairing diesel engines and systems. Benefits for Service Writer/Diesel Mechanic: Competitive Pay Paid Training Employee Referral Bonus Medical, Dental and Vision 401K - with company match Paid Time Off - NO WAITING PERIOD Paid Holidays Safety Boot Purchase Reimbursement Unique company culture that values its people A hybrid service writer and diesel mechanic role combines the duties of customer service and vehicle repair into a single role. This position requires a professional with a dual skill set: excellent communication and customer-facing skills, along with a deep mechanical and electrical knowledge of diesel engines and heavy-duty vehicles. Service Writer Responsibilities Include: Greet customers, listen to their descriptions of vehicle problems, and ask probing questions to diagnose issues Translate customer concerns and symptoms into detailed, accurate repair orders for the shop's records Provide comprehensive and transparent cost estimates for parts and labor, and obtain customer authorization before beginning repairs Communicate proactively with customers throughout the repair process, providing updates on progress, explaining complex repairs in simple terms, and notifying them of any changes to the estimate or timeline Process invoices, handle billing, and ensure all warranty paperwork is completed correctly Schedule service appointments and manage the shop's workflow to ensure efficient operations Coach, train, and mentor mechanics/technicians Diesel Mechanic Responsibilities Include: Perform diagnostic tests using specialized software and tools to identify mechanical and electrical problems in diesel engines, transmissions, and other vehicle systems Conduct thorough inspections and follow a diagnostic checklist to ensure all critical parts of heavy-duty trucks, construction equipment, or other diesel-powered machinery are examined Perform preventative and routine maintenance, including oil changes, fluid level checks, wheel balancing, and tire rotation Repair or replace faulty components, such as engines, brake systems, steering mechanisms, and electrical systems, using hand and power tools Perform welding and driveline repairs (requires hot work awareness) Test-drive vehicles after repairs to ensure they operate correctly and have been fixed to standard Maintain a clean and safe work environment, adhering to all safety regulations and disposal procedures Service Writer/Diesel Mechanic Candidates Will Have: Comprehensive understanding of service operations in the heavy-duty truck industry ( Prior experience as a service writer or service advisor is highly desirable) 5+ years hands-on experience as a diesel mechanic or technician ( within heavy-duty industry required ) Strong verbal and written communication skills, with the ability to explain technical concepts to non-technical customers Solid knowledge of diesel engine systems, repair procedures, and maintenance protocols Proficiency with diagnostic software, shop management systems, and basic office software (i.e., diesel laptop, Eaton, Bendix, ABS Brakes, JPro ) Excellent organizational and problem-solving skills, with the ability to multitask in a fast-paced environment A valid driver's license and a clean driving record ( required ) Current or ability to obtain at company expense: CDL Class B or Class A ( required ) Relevant certifications, such as those from the National Institute for Automotive Service Excellence (ASE), are a plus A degree or certification in diesel technology, or a related field ( preferred ) Proficient with MS Office Suite products with ability to conduct basic tasks in Excel Physical Requirements: The physical demands described here are representative of those that must be met by an associate to successfully perform the primary duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary duties. The work is active Typically the associate will lift, pull and move heavy duty truck parts that might be in excess of 50+ lbs The associate will also have to do the following throughout the day: walking, bending, twisting, stepping, stooping, reaching, lifting, and pushing Work Environment: The work environment characteristics described here are representative of those an associate encounters while performing the primary duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary duties. While performing the primary duties of the job, the associate will be regularly exposed to dirt, dust, fumes, and noise and temperature variances E-Verify: TruckPro validates right to work using E-Verify. TruckPro will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. "TruckPro is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, or genetic information, or any other characteristic protected by law." #LI-MW1

Energy Optimization Associate Reports To: VP of Operations FLSA Status: Exempt/Full Time Job Level: Individual Contributor Primary Location: Fargo or Jamestown, ND At Applied Digital, we are the epicenter of AI innovation, crafting cutting-edge data center solutions tailored for the demands of high-performance computing. Designed from the ground up to support AI and machine learning workloads, our infrastructure is the backbone of tomorrow's technological advancements, including AI-driven video and generative platforms. We are: Forward-Thinkers: With a keen eye on current market trends and future innovations, we adapt swiftly and lead technological evolution. Resilient: We navigate complex challenges and emerge stronger, delivering robust and reliable solutions for industry pioneers. Innovative Designers: Leveraging the latest technologies, we create visionary solutions that redefine industry standards. We remain committed and steadfast in solving intricate problems, advancing business initiatives, maximizing operational efficiency, and reducing our carbon footprint. We are a team of resilient, forward-thinking innovators driving the AI revolution. Job Overview: The Energy Optimization Associate is an entry-level to early-career position designed to support Applied Digital's Energy Optimization Team through reporting, analytics, operational support, and data quality management. This role helps ensure accurate market intelligence, data flow, and documentation to enable real-time decision-making. This is a foundational role with a clear growth path into Real-Time Scheduling, Curtailment Operations, Market Forecasting, or Optimization Analytics. The ideal candidate is curious, analytical, detail-oriented, and eager to learn power market dynamics, industrial load behavior, and curtailment strategy. Candidates with backgrounds in utility operations support, engineering technology, energy analytics, industrial operations, or technical data roles are strong fits, as are high-potential candidates with strong quantitative or operational aptitude. Key Responsibilities: Operational Support & Reporting Compile daily operational reports summarizing price curves, curtailment events, operational status, and identified risk factors. Maintain optimization logs, data repositories, and documentation for real-time and day-ahead activities. Support Schedulers and Analysts by preparing datasets, charts, and summaries for morning and evening volatility windows. Track key KPIs including forecast accuracy, response time, savings performance, and execution compliance. Data Management & Quality Assurance Perform data validation checks on SCADA inputs, market price feeds, and internal dashboards. Support reconciliation of curtailment events with settlement data and utility billing. Maintain historical archives of prices, load patterns, weather impacts, and operational adjustments. Market & System Monitoring Monitor market notifications, outage advisories, weather alerts, and system operator bulletins. Provide early-warning flags to the team when conditions indicate potential volatility. Assist in documenting real-time issues or anomalies for post-event review. Cross-Functional Coordination Collaborate with Operations, Engineering, and Site Leadership to collect operational metrics and contextual data. Help communicate upcoming volatility windows or operational changes to Operators. Assist with preparation for leadership briefings and performance reviews. Growth & Skill Development Participate in structured training covering LMP fundamentals, curtailment strategy, grid operations, and forecasting basics. Shadow Real-Time Schedulers during morning and evening peaks. Take on increasingly complex tasks including basic modeling, forecasting, or intraday analysis as skills develop. Required Qualifications: 0-3 years of experience in: Energy operations support Utility or industrial operations Technical analysis or reporting roles Engineering or quantitative support functions Strong analytical and critical-thinking skills. Proficiency in Excel/Google Sheets; ability to work with structured datasets. Strong communication, documentation, and organizational skills. Demonstrated ability to learn quickly in a fast-paced environment. Preferred Qualifications: Exposure to power markets, grid operations, or SCADA systems. Experience with Python, SQL, Power BI, Tableau, or other analytic tools. Degree in engineering, economics, mathematics, energy systems, or related field. Prior experience supporting industrial loads, utilities, or operational teams. Physical Requirements: Able to remain in a seated position for an extended period and to lift and carry up to 15 lbs. (office manuals, case notebooks, case files, case materials, standard boxes, report binders, etc.) as needed. Please note that Applied Digital is currently unable to sponsor new applicants for employment authorization or provide immigration-related support for this position. This includes, but is not limited to, visa categories such as H-1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1, O-1, and any Employment Authorization Documents (EADs) or other work authorizations that require employer sponsorship. Working Conditions by Location: Remote: The Company agrees that Employee may work from home provided employee is in good standing, has a continuous secured internet connection, necessary equipment, and is accessible by MS Teams, phone, fax, and email during business hours. (See Telework policy.) Office Environment: Business office hours, with work hours necessary to satisfactorily perform job functions. Some overtime may be required to accomplish timely work demands and meet the company's professional commitments. Overtime hours worked are paid to nonexempt employees at one and a half times their hourly pay rate. The company has reviewed this to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this and/or assign tasks for the employee to perform, as the company may deem appropriate. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents acknowledge that they possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship. The company is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.

Power Markets Analyst Reports To: VP of Operations FLSA Status: Exempt/Full Time Job Level: Individual Contributor Primary Location: Fargo or Jamestown, ND At Applied Digital, we are the epicenter of AI innovation, crafting cutting-edge data center solutions tailored for the demands of high-performance computing. Designed from the ground up to support AI and machine learning workloads, our infrastructure is the backbone of tomorrow's technological advancements, including AI-driven video and generative platforms. We are: Forward-Thinkers: With a keen eye on current market trends and future innovations, we adapt swiftly and lead technological evolution. Resilient: We navigate complex challenges and emerge stronger, delivering robust and reliable solutions for industry pioneers. Innovative Designers: Leveraging the latest technologies, we create visionary solutions that redefine industry standards. We remain committed and steadfast in solving intricate problems, advancing business initiatives, maximizing operational efficiency, and reducing our carbon footprint. We are a team of resilient, forward-thinking innovators driving the AI revolution. Job Overview: The Power Market Analyst supports Applied Digital's energy optimization program through comprehensive forecasting, market analysis, and operational intelligence. This role is responsible for creating high‑quality day-ahead and real-time forecasts, modeling LMP price behavior, interpreting weather and grid fundamentals, and providing insights that guide curtailment strategy. This position requires strong quantitative skills, familiarity with power market fundamentals, and the ability to translate large datasets into actionable operational recommendations. The ideal candidate comes from a utility forecasting team, ISO market analytics group, merchant analytics desk, or industrial load forecasting environment, and is comfortable working in fast-evolving market conditions. Key Responsibilities: Forecasting & Price Modeling Produce day-ahead, intraday, and real-time LMP price forecasts for relevant utility/ISO markets. Develop load, weather, and price models to identify volatility windows and optimization opportunities. Analyze congestion patterns, generation stack shifts, outages, and transmission constraints. Maintain hourly and sub-hourly forecasting tools in Python, Excel, or similar platforms. Market Fundamentals & Operational Analysis Monitor grid conditions, weather impacts, load forecasts, and system advisories to inform operational decisions. Evaluate supply/demand trends, renewable output patterns, and risk factors that influence price formation. Provide pre-volatility reports and operational runbooks for morning (6-10 AM) and evening (5-9 PM) peaks. Validate real-time performance against forecasts and refine models accordingly. Data, Reporting, & Decision Support Produce daily market summaries, volatility reports, constraint updates, and forward-looking guidance. Build dashboards to visualize pricing trends, forecast error, and optimization KPIs. Develop analytic tools to support decision-making around curtailment, energy budgeting, and operational planning. Conduct retrospective analysis of curtailment performance, highlighting savings opportunities. Cross-Functional Collaboration Work with Real-Time Schedulers to refine price triggers, curtailment thresholds, and intraday playbooks. Partner with Operators to communicate expected volatility windows and operational considerations. Support Engineering and Data Center Leadership with forecasting inputs for planning and equipment operations. Model & Process Improvement Continuously refine models using historical performance, weather variability, and improved data sources. Enhance internal tools for transparency, tracking, and decision support. Contribute to documentation, SOPs, and strategic roadmap development. Required Qualifications: 3-5+ years of experience in: Power market analysis Utility or ISO forecasting Generation/load modeling Industrial energy analytics or grid operations Strong understanding of: LMP formation and congestion dynamics Grid reliability principles and transmission constraints Weather-driven load behavior and renewable forecasting Proficiency with Python (preferred), R, or advanced Excel modeling. Ability to analyze large datasets, identify patterns, and communicate findings clearly. Strong organizational and reporting skills with attention to detail. Preferred Qualifications: Experience with MISO, SPP, ERCOT, or relevant regional markets. Familiarity with SCADA data, telemetry systems, or load forecasting platforms. Experience building dashboards (Tableau, Power BI, or Python-based visualization). Background in meteorology, applied math, engineering, or data science. Experience supporting industrial flexible loads or demand-side programs. Physical Requirements: Able to remain in a seated position for an extended period and to lift and carry up to 15 lbs. (office manuals, case notebooks, case files, case materials, standard boxes, report binders, etc.) as needed. Please note that Applied Digital is currently unable to sponsor new applicants for employment authorization or provide immigration-related support for this position. This includes, but is not limited to, visa categories such as H-1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1, O-1, and any Employment Authorization Documents (EADs) or other work authorizations that require employer sponsorship. Working Conditions by Location: Remote: The Company agrees that Employee may work from home provided employee is in good standing, has a continuous secured internet connection, necessary equipment, and is accessible by MS Teams, phone, fax, and email during business hours. (See Telework policy.) Office Environment: Business office hours, with work hours necessary to satisfactorily perform job functions. Some overtime may be required to accomplish timely work demands and meet the company's professional commitments. Overtime hours worked are paid to nonexempt employees at one and a half times their hourly pay rate. The company has reviewed this to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this and/or assign tasks for the employee to perform, as the company may deem appropriate. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents acknowledge that they possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship. The company is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.

Clayton Services is searching for a Business Intelligence Analyst III to join a thriving religious organization in New Caney, Texas. The Business Intelligence Analyst III will be responsible for transforming complex datasets into clear, actionable insights that drive strategic decisions across the organization. This role will support multiple departments by developing analytical solutions, building impactful data visualizations, and advancing data strategy initiatives. Job Type: Direct Hire Pay Rate: $90,000-$120,000/year Benefits: Medical, Dental, Vision, HSA, FSA, STD/LTD, PTO, Service Days, Paid Holidays, 403B Retirement, Group Life Insurance, EAP, Legal Shield/ID Theft Protection Onside Flexibility: Hybrid -- Monday & Friday work from home, Tuesday-Thursday in the office Business Intelligence Analyst III Responsibilities: Collaborate with stakeholders to define data needs, KPIs, success metrics, and reporting requirements. Analyze large, complex datasets to identify trends, uncover insights, and recommend actions. Design and develop dashboards, reports, and visualizations using Power BI or other BI tools. Present analytical findings to leadership in clear and compelling visual formats. Model and prepare data using Power Query, DBT, SQL, JMP, and additional analytical tools. Support data initiatives including Master Data Management (MDM) and Customer Data Platform (CDP) deployment. Identify opportunities to enhance data quality, governance, integration, and consistency. Stay current with industry trends, analytics methodologies, and BI technologies. Promote data literacy and self-service reporting across teams. Work within an agile environment and iterate quickly based on business needs. Partner with Donor Management, Programming, Software Engineering, Product teams, and other departments on cross-functional projects. Travel occasionally for business needs. Attend occasional nights, weekends, or special events. Perform other duties as assigned. Business Intelligence Analyst III Skills and Abilities: Strong business acumen and analytical thinking. Advanced SQL experience (7+ years). Experience with Python, R, or similar analytical programming languages. Expertise with BI platforms (Power BI strongly preferred; Tableau/Looker acceptable). Proficiency in data modeling, ETL workflows, and data preparation (Power Query, DBT, SQL, M). Strong visual storytelling and data presentation skills. Familiarity with cloud analytics tools (Azure, Power Platform). Knowledge of data governance best practices. Excellent written and verbal communication skills. Ability to work independently and collaboratively in a dynamic environment. Business Intelligence Analyst III Education and Experience: Bachelor's degree in Business Analytics, Information Systems, Data Science, or related field. 7+ years of experience in BI, Analytics, or Data Science roles. BI-related certifications (Microsoft DA-100, CBIP, etc.) preferred. Experience in a ministry or nonprofit environment is a plus. Business Intelligence Analyst III - Immediate need. Apply today!

Title: Site Director, Data Center Operations Department: Operations Reports to: Vice President of Operations Status: Full-time, exempt At Applied Digital, we are the epicenter of AI innovation, crafting cutting-edge data center solutions tailored for the demands of high-performance computing. Designed from the ground up to support AI and machine learning workloads, our infrastructure is the backbone of tomorrow's technological advancements, including AI-driven video and generative platforms. We are: Forward-Thinkers: With a keen eye on current market trends and future innovations, we adapt swiftly and lead technological evolution. Resilient: We navigate complex challenges and emerge stronger, delivering robust and reliable solutions for industry pioneers. Innovative Designers: Leveraging the latest technologies, we create visionary solutions that redefine industry standards. At Applied Digital, we are committed to solving intricate problems, advancing business initiatives, maximizing operational efficiency, and reducing our carbon footprint. We are a team of resilient, forward-thinking innovators driving the AI revolution. Position Overview: The Director of Site Operations will lead the overall operations of one or more Applied Digital Data Center campuses, ensuring the safe, reliable, and efficient performance of all mechanical and electrical systems, building infrastructure, and data module operations. This position oversees a team of Critical Facility Engineers (CFEs) and/or Manager-level personnel in a 24/7 mission-critical environment. The role requires close collaboration with Reliability Engineering, Design Engineering, Construction, and other internal teams to maintain uptime, optimize facility performance, and deliver superior service to our customers. While this position is not a “Chief Engineer” role, a strong understanding of electrical and mechanical building systems is essential to effectively direct maintenance and operations. Key Responsibilities: Lead site operations and engineering functions to ensure safe, effective, and reliable facility performance. Manage and develop teams of CFEs and/or Managers across all shifts within a 24/7 operational environment. Achieve and maintain facility availability and capacity targets across assigned campuses. Foster a team-oriented environment that promotes accountability, engagement, and professional growth. Ensure completion and quality of preventive and corrective maintenance through use of the Critical Maintenance Management System (CMMS). Develop and review maintenance procedures, including MOPs and SOPs, ensuring adherence to Applied Digital standards and mission-critical safety protocols. Schedule, coordinate, and oversee vendor maintenance and break/fix activities, ensuring all work follows approved procedures. Evaluate and improve system performance through cost-effective operational enhancements. Lead incident and event management efforts, including root cause analysis and corrective actions. Oversee employee training and certification programs for mechanical, electrical, and operational competencies. Prepare and manage operational and capital budgets for assigned facilities. Ensure proper planning, implementation, and closeout of projects within the Data Center facilities. Develop scopes of work, solicit bids, and manage contracted services. Uphold world-class customer satisfaction by responding promptly and effectively to operational or service-related issues. Collaborate with senior leadership to establish and achieve departmental KPIs and performance metrics. Perform additional duties as assigned. Qualifications: Required: Bachelor's degree in Engineering, Business, or a related field, or equivalent work experience. 10+ years of experience in Data Center operations, engineering, or maintenance supervision. 10+ years of direct management experience with proven leadership and people development skills. Strong understanding of electrical and mechanical building systems and their operational dependencies. Proficiency with CMMS systems, Microsoft Office Suite, and Building Automation Systems (BAS). Demonstrated ability to deliver exceptional customer service in a mission-critical environment. Excellent verbal and written communication skills. Preferred: Experience managing large-scale Data Center campuses or multi-site operations. Background in mission-critical maintenance programs or hyperscale environments. Knowledge of EPA, OSHA, and other applicable regulatory compliance standards. Experience developing or improving MOPs/SOPs in a mission-critical context. Familiarity with operational excellence frameworks and continuous improvement methodologies. Physical Requirements: Able to remain in a seated position for an extended period and to lift and carry up to 15 lbs. (office manuals, case notebooks, case files, case materials, standard boxes, report binders, etc.) as needed. Please note that Applied Digital is currently unable to sponsor new applicants for employment authorization or provide immigration-related support for this position. This includes, but is not limited to, visa categories such as H-1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1, O-1, and any Employment Authorization Documents (EADs) or other work authorizations that require employer sponsorship. Working Conditions Based on Location: Remote: The Company agrees that Employee may work from home provided employee is in good standing, has a continuous secured internet connection, necessary equipment, and is accessible by MS Teams, phone, fax, and email during business hours. (See Telework policy.) Office Environment: Business office hours, with work hours necessary to satisfactorily perform job functions. Some overtime may be required to accomplish timely work demands and meet the company's professional commitments. Overtime hours worked are paid to nonexempt employees at one and a half times their hourly pay rate. Site Location: We are a 24-hour facility. Work hours (shifts) are assigned as necessary to satisfactorily perform job functions, ensure compliance, and support efficient company operations. Some positions require work at irregular hours (nights/weekends), overtime, alternating shifts, and working in challenging conditions (heat/cold, hazardous environments, loud worksites). Overtime hours worked are paid to nonexempt employees at one and a half times their hourly pay rate. Note: The company has reviewed this to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this and/or assign tasks for the employee to perform, as the company may deem appropriate. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents acknowledge that they possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship. The company is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.

Real-Time Energy Scheduler/Curtailment Specialist Reports To: VP of Operations FLSA Status: Exempt/Full Time Job Level: Individual Contributor Primary Location: Fargo or Jamestown, ND At Applied Digital, we are the epicenter of AI innovation, crafting cutting-edge data center solutions tailored for the demands of high-performance computing. Designed from the ground up to support AI and machine learning workloads, our infrastructure is the backbone of tomorrow's technological advancements, including AI-driven video and generative platforms. We are: Forward-Thinkers: With a keen eye on current market trends and future innovations, we adapt swiftly and lead technological evolution. Resilient: We navigate complex challenges and emerge stronger, delivering robust and reliable solutions for industry pioneers. Innovative Designers: Leveraging the latest technologies, we create visionary solutions that redefine industry standards. We remain committed and steadfast in solving intricate problems, advancing business initiatives, maximizing operational efficiency, and reducing our carbon footprint. We are a team of resilient, forward-thinking innovators driving the AI revolution. Job Overview: The Real-Time Scheduler / Curtailment Specialist plays a critical operational role in Applied Digital's energy optimization strategy across its North Dakota data center footprint. This role focuses on executing real-time and intraday curtailment actions, monitoring price signals, and ensuring operational compliance during high-volatility windows. This position requires strong situational awareness, rapid decision-making skills, and a technical understanding of grid behavior, LMP price dynamics, and operational constraints. Candidates from power plant operations, utility dispatching, ISO operations, or generation control rooms are highly preferred due to their experience in fast-paced, time-sensitive environments. Key Responsibilities: Real-Time Operational Execution Execute curtailment actions based on live market prices, operational limitations, and approved strategy. Continuously monitor LMP price curves, real-time SCADA data, load forecasts, outage impacts, and congestion trends. Adjust site operating levels when intraday price deviations or grid advisories occur. Coordinate tightly with Operators to ensure precise and timely execution of curtailment instructions. Utility / Market Coordination & Compliance Submit curtailment notifications, operating adjustments, and required communications to utilities or market operators. Interpret and act on system advisories, transmission congestion notices, outage reports, and tariff requirements. Monitor for imbalance risk, schedule deviations, or non-compliance conditions and escalate as needed. Ensure all actions align with utility tariffs, operational limits, and internal compliance standards. Cross-Functional Collaboration Partner with Analysts to refine optimization models, deliver real-time data feedback, and strengthen short-term forecasting. Provide operational insights to Engineering and Operations Leadership based on real-time system behavior. Support training of Operators on foundational optimization principles and response pathways. Continuous Improvement & SOP Development Participate in daily review of prior-day events to evaluate execution quality and identify optimization improvements. Assist in the development of SOPs, escalation ladders, and response playbooks. Support the expansion of automation, dashboards, and tracking systems. Peak Volatility Coverage This role is part of a rotating coverage schedule for the hours most critical to optimization: 6 AM - 10 AM (morning volatility) 5 PM - 9 PM (evening volatility) Additional availability may be required during extreme weather, unplanned grid events, or market anomalies. Required Qualifications: 2-5+ years of experience in any of the following: Utility real-time operations or load dispatch Power plant control room operations Generation dispatching or merchant power scheduling Transmission or balancing authority operations Strong understanding of: LMP pricing behavior and congestion impacts Transmission constraints, reliability events, and operational limits Ramp rates, load flexibility, and industrial operating profiles Proficiency with SCADA systems, dispatch consoles, or utility/ISO operational portals. Ability to interpret operational and pricing data quickly and accurately. Strong verbal communication skills and calm decision-making under pressure. Preferred Qualifications: Experience operating within MISO, SPP, ERCOT, or similar markets. Familiarity with large industrial loads, data center operations, or flexible load management. Exposure to demand response programs, curtailment workflows, or load optimization. Experience building or using real-time dashboards or plotting/analytic tools. Physical Requirements: Able to remain in a seated position for an extended period and to lift and carry up to 15 lbs. (office manuals, case notebooks, case files, case materials, standard boxes, report binders, etc.) as needed. Please note that Applied Digital is currently unable to sponsor new applicants for employment authorization or provide immigration-related support for this position. This includes, but is not limited to, visa categories such as H-1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1, O-1, and any Employment Authorization Documents (EADs) or other work authorizations that require employer sponsorship. Working Conditions by Location: Remote: The Company agrees that Employee may work from home provided employee is in good standing, has a continuous secured internet connection, necessary equipment, and is accessible by MS Teams, phone, fax, and e-mail during business hours. (See Telework policy.) Office Environment: Business office hours, with work hours necessary to satisfactorily perform job functions. Some overtime may be required to accomplish timely work demands and meet the company's professional commitments. Overtime hours worked are paid to nonexempt employees at one and a half times their hourly pay rate. The company has reviewed this to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this and/or assign tasks for the employee to perform, as the company may deem appropriate. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents acknowledge that they possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship. The company is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.

We are seeking an OT Security Architect to work remotely. This position will be responsible for safeguarding our operational technology infrastructure. This role offers the flexibility to work remotely with periodic travel to our manufacturing sites. First Quality is a growing manufacturing organization that has defined security as one of its key business values. Joining our team will provide you with unique personal and professional growth opportunities where you'll be hands-on and securing cutting-edge industrial automation and technologies contributing to a growing field where cybersecurity directly protects critical processes, manufacturing, and safety. Primary responsibilities include: • Primarily responsible for OT security event monitoring, management, and response • Create an IS reference architecture for our OT networks • Work with OT engineering team, as well as with SOC team and verify that the reference architecture fits the business processes and requirements • Work with OT engineering teams for defining security controls for their on-going projects • Provide technical guidance to the GRC team with assessing OT 3rd party vendor and supply chain • Integrate with OT engineering projects and verify that the required IS controls are properly implemented • Revise and develop processes to strengthen the current OT Security Operations Framework, review policies and highlight the challenges in managing SLAs • Perform threat management, threat modeling, identify threat vectors and develop use cases for OT security monitoring including red\blue penetrations tests • Responsible for developing, configuring, and maintaining OT security automation and orchestration IR's and tools. • Creation of reports, dashboards, metrics for OT security operations and presentation to Sr. Mgmt. • Create required standards and procedures (i.e. IS purchasing standard, sanitization process) in coordination with all relevant stakeholders The ideal candidate should possess the following: • Minimum of five (5) years of professional experience in OT security and operations. • Knowledge of controls and automation equipment and principles (i.e. PLCs, SCADA, DCS, HMIs, VFDs, etc.) • Familiarity with security frameworks and standards such as NIST, ICS Mitre ATT&CK, and IEC 62443 • Experience in defining and implementing security controls for OT engineering projects. • Experience managing projects with the abilities to prioritize tasks and manage time effectively. • Experience in developing, configuring, and maintaining OT security automation and orchestration tools. • Bachelor's degree in Computer Science, Engineering, Information Technology, Cybersecurity, or related field. In lieu of degree, related experience will be considered. • Background in manufacturing controls is preferred What We Offer You We believe that by continuously improving the quality of our benefits, we can help to raise the quality of life for our team members and their families. At First Quality you will receive: • Competitive base salary and bonus opportunities • Paid time off (three-week minimum) • Medical, dental and vision starting day one • 401(k) with employer match • Paid parental leave • Child and family care assistance (dependent care FSA with employer match up to $2500) • Bundle of joy benefit (years' worth of free diapers to all team members with a new baby) • Tuition assistance • Wellness program with savings of up to $4,000 per year on insurance premiums • ...and more! First Quality is committed to protecting information under the care of First Quality Enterprises commensurate with leading industry standards and applicable regulations. As such, First Quality provides at least annual training regarding data privacy and security to employees who, as a result of their role specifications, may come in to contact with sensitive data. First Quality is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identification, or protected Veteran status. For immediate consideration, please go to the Careers section at ******************** to complete our online application.

Since 1935, GNC has been a global leader in health and wellness innovation, inspiring people to achieve their goals with a trusted and dynamic range of products. As #TeamGNC, we prioritize our consumers, constantly collaborating and developing new ideas to deliver cutting-edge solutions. Our team is passionate about driving change and turning aspirations into actions. We believe that good health is the greatest gift, and there's nothing more rewarding than helping others achieve it. Join us in empowering others to Live Well! What We're Looking For: At GNC we embrace a “Live Well” philosophy, fostering a dynamic environment where innovation meets passion. Whether someone is an athlete or just starting to focus on their health, we want to deliver the cutting-edge products they deserve. We are looking for an individual who is excited and eager to play a pivotal role in driving excellence in the health and wellness industry. This position offers the opportunity to engage in a collaborative environment where you will make a personal impact every day. GNC is seeking a dynamic and highly experienced Director of Construction, Design & Facilities to lead the end-to-end strategy and execution of our store development initiatives across our national retail footprint. This leader will oversee all new store builds, remodels, capital improvements, design standards, and facilities operations, ensuring every project delivers an exceptional brand experience, meets budget and timeline expectations, and supports long-term operational efficiency. The ideal candidate brings deep expertise in multi-unit retail construction, strong vendor and project management capabilities, and a proven ability to partner cross-functionally to drive results at scale. What You'll Do: This is a Full-Time Salary Position The Director, Construction, Design & Facilities, is responsible for leading a multi-disciplinary team that includes construction project management, store design, facilities maintenance, and supporting professional staff and external partners. This role oversees all phases of new store construction, remodels, special projects, and facilities operations across the corporate store fleet. The Senior Director ensures projects are executed on time and within budget, establishes and maintains construction and facilities standards, manages capital and expense budgets, and provides strong leadership within the department and the broader organization. Construction & Design Leadership Drive all team members and resources to perform and deliver according to the set construction schedule, approved prototypical design, cost and quality standards. Projects on time and on budget. Provide direction as necessary throughout the entire construction process. Obtains site surveys and acquires all permits, licenses, certificates and/or registrations as required by local, state or federal authorities. Responsible for pre-construction estimating and reviewing budgets for all construction projects. Develop project scopes, design recommendations, and budgets that ensure financial, marketing, and merchandising objectives for projects are met. Investigate and recommend cost-saving alternatives to all owner supplied materials and construction methods.Value-engineer all conceptual/prototype store designs to achieve cost-effective, efficient and scalable store model(s). Oversee the construction bidding process; approve and award all projects. Manage construction contracting, in accordance with GNC's contract process/policies. Assist Legal Department on site specific priorities based on store opening dates. Manages landlord negotiations as it relates to Design Criteria and potential cost savings, landlord approvals for construction and sign documents. Oversees the entire sign process including assisting in Vendor selection, bi-weekly coordination calls and applying pressure to landlords when required approvals are necessary for permitting and production to be started. Responsible for setting workload priorities for external architects and engineers based on opening store schedules through weekly coordination calls. Manages millwork inventory and assists with Fixture Design and sourcing new vendors when required. Establish and maintain as well as periodically review and recommend changes to construction standards, guidelines, and procedures. Facilities Maintenance Leadership Provide strategic leadership for corporate store facilities maintenance, ensuring adherence to GNC store standards and operational requirements. Manage the facilities maintenance team, including the Facilities Manager and supporting staff, setting clear expectations, goals, and performance standards. Oversee all break-fix, reactive repairs, preventative maintenance programs, and proactive facility initiatives. Ensure timely and cost-effective completion of maintenance requests and capital improvements across the store fleet. Manage the relationship with the external facilities maintenance provider, ensuring service quality, performance, and contract compliance. Identify, recommend, and implement energy-efficient solutions, equipment upgrades, and cost-saving initiatives that improve store operations. Develop and manage all facilities-related expense and capital budgets; ensure financial discipline and adherence to timelines. Partner with internal teams-including Operations, Real Estate, and Finance-to plan and execute long-term facilities strategies. General Leadership & Administration Lead, mentor, and develop team members across construction, design, and facilities maintenance. Partner cross-functionally to support business initiatives, operational priorities, and long-term strategic planning. Ensure all work is performed in alignment with safety standards, company policies, and regulatory requirements. Perform additional duties as assigned. Environmental Factors & Working Schedule: Hybrid work environment, 4 days in-person attendance (Pittsburgh, PA) in addition to ability to work remotely. Regularly required to stand; walk; sit; use hands or fingers to handle or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers. The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading. Work is performed in an office environment and requires the ability to operate standard office equipment and keyboards. Specific vision abilities required by this job include long periods of computer screen usage, close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus The noise level in the work environment is usually low/moderate *To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. QUALIFICATIONS: Bachelor's Degree in construction management, finance or related field; or an equivalent combination of education and experience sufficient to successfully perform the key accountabilities of the job required 10+ years progressive construction management experience required. 10+ years in a leadership role (direct or indirect) Prior managerial/supervisory experience preferred High degree of proficiency MS Office Suite, Outlook & Internet applications Strong analytical, prioritizing, interpersonal, problem-solving, presentation, budgeting, project management (from conception to completion), & planning skills Strong verbal and written communication skills (including analysis, interpretation, & reasoning) Ability to develop and maintain collaborative relationships with peers and colleagues across the organization, as well as internal and external clients Ability to work well autonomously and within a team in a fast-paced and deadline-oriented environment. Ability to work with and influence peers and senior management Self-motivated with critical attention to detail, deadlines and reporting

Staples is business to business. You're what binds us together. Our world-class sales and sales support teams work directly with businesses of all sizes to offer products and services to meet our customers' unique needs. We are committed to understanding our customers and use best-in-class sales tools and technology to find the best solutions. We're constantly discovering new ways to reach our goals, taking time to develop our skills and investing in our career growth, so we can enjoy lucrative opportunities and grow our careers both within and beyond sales. As a Key Account Executive (KAE) - Facility Solutions, you will be an integral part of our Facilities team, driving business growth and fostering relationships with key/enterprise clients. You'll be joining a dynamic environment where collaboration and innovation are expected and celebrated. This is a remote position with a focus on supporting customers in the greater Denver market. While the role is fully remote, candidates located within or near Denver, where the majority of our customers are based, are strongly preferred to support collaboration, travel, and local market engagement. What you'll be doing: Grow and manage complex Facility (Jan/San) opportunities with existing enterprise/major clients in an assigned territory. Strategize and close high-value sales deals, leveraging your communication and persuasion skills. Interface at senior levels within customer sites to build lasting partnerships. Adapt and thrive in a fast-paced, change-driven environment. Deliver impactful presentations to clients and internal stakeholders. Manage your time and priorities with strong organizational skills. Demonstrate follow-up and follow-through on administrative tasks and client needs. Utilize analytical, negotiating, and problem-solving skills to overcome challenges and deliver business targets. Collaborate with cross-functional teams to ensure seamless execution of solutions. Drive revenue accountability across assigned accounts. What you bring to the table: Highly driven, competitive, and results-oriented approach. Exceptional communication and persuasion abilities. Proven capability to interface with senior-level executives and stakeholders. Ability to succeed in environments that require adaptability to change. Strong presentation skills for varied audiences. Self-starter mentality with a relentless focus on results. Time management and organizational excellence. Outstanding interpersonal skills for relationship building. Attention to detail and robust administrative follow-up. Strong analytical, negotiating, and problem-solving capabilities. What's needed- Basic Qualifications: High School Diploma or GED required. 4+ years of outside sales or related experience - ideally managing a book of business with larger/enterprise accounts. Experience in janitorial/sanitation, cleaning supply, breakroom, safety, and related product categories. What's needed - Preferred Qualifications: Bachelor's degree. Successful experience with training and demonstration, both internally and for end-users. We Offer: Inclusive culture with associate-led Business Resource Groups Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays) Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation. At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

Want to join a fast-moving company, work among convivial teams, and take part in shaping the future of the Wine & Spirits industry with cutting-edge technology? Join Pernod Ricard's Global Tech team and embark on a transformative journey aiming to support our business ambitions with valuable Tech products and services. Our global Tech team operates in an agile manner within a dynamic product organization. This is your chance to thrive in a collaborative environment, grow through upskilling and continuous development, and play a direct role in shaping the path for our industry. Ready to make a Tech impact? Pernod Ricard is looking for a Global Service Management Lead to define, implement and govern world-class ITIL-based service management processes, ensuring excellent delivery and continuous improvement across global Tech services. From our HQ in central Paris, connect with our experts located across the world, and start an exciting journey with international opportunities. Your key missions: You will: * Lead the implementation, evolution, and governance of ITIL-aligned processes (incident, request, change, problem, service catalog, etc.) across Pernod Ricard's global Tech ecosystem. * Oversee the performance of service management rituals and tools (e.g., ServiceNow, Power BI, JIRA), ensuring data-driven insights and continuous service improvement. * Act as a key escalation point for major incidents and service disruptions, leading global crisis cells and driving swift resolution and communication. * Guide the effective integration of service management with agile product teams, aligning ITSM processes with product delivery models. * Lead a team of Service Managers and Coordinators, ensuring capability development and high-quality service governance across internal and external partners. If you recognize yourself in the description below, don't wait to apply! * You bring deep expertise in IT Service Management, with strong working knowledge of ITIL (certification preferred) and experience in managing enterprise-level ITSM processes. * You are familiar with service management platforms like ServiceNow, reporting tools like Power BI, and complementary tools (JIRA, Confluence…). * You have experience managing global teams and working with external service providers in a complex, federated IT environment. * You possess strong communication and stakeholder management skills, especially when interfacing with senior Tech leadership and business units. * You are comfortable working in a fast-paced environment, with a continuous improvement mindset and a proactive approach to risk and incident management. * Experience in SAP landscapes, cybersecurity, and agile/product operating models is a plus. Wait, there's more… We offer you an outstanding and collaborative workplace that embodies our sharing & conviviality culture, the possibility to work remotely (up to 2 days a week), a very complete mutual insurance, an attractive compensation including profit-sharing, the possibility to train daily, employee events… Pernod Ricard is committed to offering equal opportunities to all talents. Our recruitment methods focus on skills and competencies. Job Posting End Date: Target Hire Date: 2026-04-01 Target End Date:

Playmakers Nashville is a membership-based 501(c)(3) nonprofit dedicated to advancing and empowering women who work in or aspire to work in the sports industry. Through strategic programming, professional development, and community building, we create pathways for women to thrive in sports business. Position Overview Playmakers Nashville seeks an experienced Program Manager to lead and execute the day-to-day operations of our growing, mission-driven organization. This strategic role requires a self-starter who can translate vision into action, manage multiple work streams, and drive operational excellence. The ideal candidate brings entrepreneurial energy, nonprofit expertise, and a deep passion for advancing women in sports. The role offers meaningful leadership development, including hands-on experience working closely with our Board of Directors and the opportunity to build and manage key operational initiatives-providing real managerial experience in a fast-growing organization. This is a full-time, hybrid staff position based in Nashville, TN, requiring regular in-person collaboration for meetings, events, and operational management. Playmakers Nashville offers a competitive salary. Key Responsibilities Operational Leadership Oversee day-to-day operations, including financial management, staff and volunteer oversight, compliance, and logistics across all organizational workstreams: Programming/Events, Personal & Professional Development, Marketing & Communications, Membership, Fundraising, Partnerships, and Finance & Strategy. Develop and implement operational systems, processes, and infrastructure to support organizational growth Ensure seamless coordination and communication across all functional areas Manage organizational calendar, timelines, and project deliverables Work very closely with co-founders & board of directors, collaborating on all projects Program & Event Execution Lead planning and execution of member programs, networking events, and professional development opportunities Coordinate logistics for all organizational events and initiatives Track program metrics and measure impact against organizational goals Membership Operations Oversee membership management systems and member experience Develop retention strategies and member engagement initiatives Manage membership communications and benefits delivery Financial & Administrative Management Support budget development, expense tracking, and financial reporting Manage and monitor budgets for programs and events to ensure fiscal responsibility. Oversee financial management systems and collaborate with accounting partners or bookkeepers to ensure accuracy and compliance. Ensure the organization adheres to all nonprofit, financial, legal, and safety regulations. Maintain organizational records, contracts, and compliance documentation Coordinate with board members, committees, and external partners Strategic Support Collaborate with leadership on strategic planning and organizational development Identify operational efficiencies and recommend improvements Support fundraising and partnership development initiatives Staff and Volunteer Oversight Supervise, train, and support staff, interns, and volunteers to ensure aligned performance and accountability. Foster a positive, mission-driven workplace culture that supports teamwork, inclusion, and professional growth. Lead recruitment, onboarding, and development processes for staff and volunteers. Compliance and Risk Management Ensure compliance with nonprofit and sports industry standards, including IRS regulations, state filings, and insurance requirements. Develop and implement internal controls, policies, and risk management procedures to safeguard the organization. Maintain organizational compliance with safety protocols and reporting obligations. Qualifications Required: Minimum 8 years of professional experience Minimum of 3 years of operational management experience in a business, nonprofit, or mission-driven organization Proven track record of successfully running an office or business operations Strong business acumen with demonstrated ability to think strategically and execute tactically Exceptional project management skills with the ability to manage multiple priorities simultaneously Excellent communication and interpersonal skills, with the ability to clearly convey information and collaborate across diverse teams Strong organizational skills, attention to detail, and the ability to build and maintain efficient systems Self-starter mentality with a high degree of initiative and problem-solving ability Proficiency with standard business software and willingness to learn new systems Passion for empowering women in sports and commitment to diversity, equity, and inclusion Strongly Preferred: Nonprofit operations experience, particularly with membership organizations Experience in the sports industry or sports-related organizations Background in event planning and program management Familiarity with fundraising operations and donor management Experience working with boards of directors Competencies Entrepreneurial Mindset: Takes ownership, identifies opportunities, and drives solutions Operational Excellence: Creates order from complexity and implements effective systems Relationship Builder: Cultivates strong partnerships internally and externally Strategic Thinker: Sees the big picture while managing tactical details Adaptable: Thrives in a dynamic, growth-oriented environment Mission-Driven: Deeply committed to advancing women in sports What We Offer Opportunity to shape the operations of a growing organization, making a real impact Collaborative, mission-driven work environment Direct involvement in advancing women's leadership in sports Hybrid work model: Flexibility to work remotely while maintaining a consistent in-person presence in Nashville for meetings, events, and operational oversight. Professional development opportunities To Apply Please submit your resume, cover letter describing your relevant experience and interest in Playmakers Nashville, and three professional references to **************************** Playmakers Nashville is an equal opportunity employer committed to building a diverse and inclusive team. We encourage applications from women of all backgrounds, particularly those with connections to or experience in the sports industry. Location: Nashville, TN Position Type: Full-Time, Benefits Eligible (ie, PTO) Work Environment: Hybrid (remote and in-person mix) Compensation: 60-70K, based on experience. Reports to: Co-Founders

Answer patient inquiries through telephone calls and/or e-mail, problem-solve with patients and enter data into Pharmacy applications and vendor platforms. Serve as the initial point of patient contact, both inbound and outbound related to specific assigned area. Provide support for patient escalation and serve as a mentor for the Patient Services Technician role. Demonstrate the company s core values of respect, honesty, integrity, diversity, inclusion and safety Responsibilities - Address patient inquiries received directly through Kroger Health Connect telephone number. - Utilize Pharmacy applications and vendor platforms for data entry and to optimize patient care. - Protect customer information in accordance with state and federal pharmacy laws including HIPAA law and corporation standards - Ensure all tasks are conducted with accuracy and in a Customer 1st manner consistent with company and patient policies. - Resolve and manage difficult customer situations in a professional manner - Achieve and maintain productivity levels consistent with contact center standards - Serve as a liaison between Kroger Health & Wellness and the patient - Problem-solve with a goal of first contact resolution - Follow-up on patient inquires within departmental guidelines. - Collaborate on multi-level communication with patient, pharmacy, provider and insurance to deliver comprehensive care - Assist with the training and development of Kroger Health Connect team members - Provide feedback and assistance with new program development - Perform select advanced level functions under the direction of a Patient Service Specialist - Serve as a backup Patient Service Specialist and assist with the Resource line as needed - Maintain contact with store personnel as needed - Maintain flexibility to work weekends, evenings, and holidays as part of a standard work schedule - Must be able to perform the essential job functions of this position with or without reasonable accommodation Qualifications Minimum - High School Diploma or GED - Ability to type 35-40 words per minute - State Registered/Licensed Technician or Nationally Certified Technician - Ability to pass FBI/BCI background check - Ability to maintain composure during stressful situations - Strong attention to detail - Ability to work both independently and as a team - Ability to organize and prioritize a variety of tasks/projects - Strong written and oral communication skills with the ability to effectively communicate with customers - Intermediate Microsoft Office skills - Contact Center Experience - Proven customer service background Desired - Retail experience - Pharmacy experience - Call Center experience

At Lakeshore, we create innovative learning materials and world-class guest experiences for teachers, parents and children. Since 1954, we've grown into a global community-with a thriving e-commerce business, multiple catalogs, 60 retail stores, a peerless national sales force, plus international offices that support our preeminent supply chain division. But today we're working better, smarter and faster than ever-and setting our sights even higher. We're building an infrastructure designed for scalability, embracing data-driven decision-making and using technology to improve efficiency and ensure the best tools for the best work. Most importantly, we continue to invest in a diverse team of inquisitive top talent who fuel each other's passions and curiosity, take risks, try new things and believe that every new day brings opportunities for growth. Job Description We are seeking a Learning and Onboarding Coordinator - Learning & Development (L&D) to join our team. In this role, you will directly support L&D learning leads, L&D leaders and colleagues in creating learning programs for all Lakeshore employees. You will also contribute to the development and implementation of integrated, comprehensive learning initiatives across the organization. Responsibilities include designing, evolving and executing sustainable structures that help learners and leaders achieve company- and business-line learning goals. Applicants should have excellent organizational skills. The ideal candidate also demonstrates the ability to simplify, streamline and clearly communicate complex processes through practical, easy-to-apply solutions. A day on the job looks like this: Acting as a point of contact for the Learning and Onboarding team Creating and/or acquiring SOPs, training guides, resources and process/governance documentation to support operating efficiency Tracking training and development activities, attendance, knowledge checks, assessments and other requirements to promote sustainability and accountability among leaders Managing all class logistics, including registration, classroom setup, virtual/in-person moderation, lunch/snack orders, calendars, meeting invites, expenses and project trackers Identifying opportunities for content additions, redesigns and innovations to continuously improve the user experience Partnering with Learning Leads and Divisional leaders to build and maintain structures that support onboarding learning initiatives Helping the L&D Operations team map onboarding processes for each division and ensure they remain current Creating, monitoring and refining processes to enhance individual and group learning experiences Collecting and analyzing data to measure the success of learning opportunities (e.g., surveys, observation checklists, etc.) Leveraging the LMS (Learning Management System) to assign learning as requested (e.g., new hire onboarding curriculum, new hire manager onboarding, new hire-related surveys, mandated onboarding training initiatives such as harassment, workplace violence and spam/phishing) Partnering with Operations to proactively identify roadblocks and respond to evolving need, including but not limited to LMS (Cornerstone OnDemand) instructor-led classroom schedules, Zoom and media authoring tools (Vyond, Articulate360, Adobe Premier Pro, Canva) Qualifications Got the skills and experience? Here's what we're looking for: Bachelor's degree with 2-4 years of experience preferred Experience in a fast-paced, high-growth environment preferred Excellent organizational skills are essential Proven success with detail-oriented tasks Proficiency in Microsoft products, including but not limited to Word, Excel, OneNote, Teams, SharePoint, OneDrive and PowerPoint Understanding of and ability to apply Diversity, Equity, Inclusion and Belonging best practices Strong verbal and written communication skills Ability to build effective partnerships across all levels Proactive self-starter who feels empowered to make informed decisions and thrives as a collaborative team player Motivated lifelong learner who seeks continuous improvement and uses assessment to measure impact Skilled at simplifying and clearly communicating complicated processes through practical application Values a culture of feedback and actively seeks, offers and receives feedback well Thrives in a flexible environment and embraces change with enthusiasm Additional Information And here's our end of the bargain! At Lakeshore, we pay local market wages for employees that reside within Los Angeles and Orange Counties. For this position, new employees joining Lakeshore who live within Los Angeles and Orange Counties are typically brought into the organization at an hourly rate between $20.25-26.25 depending on relevant experience & skillset. This range is indicative of projected hiring range. The annual base compensation will take into account each candidate's relevant experience, location, and skillset. Bonus eligible Paid leave for new parents to support work/life balance and family bonding Excellent medical/dental and vision coverage-EPO, PPO and HSA 401(k) retirement plan with company contribution (because you will retire someday) Flexible benefits-choose what you like, ignore the rest On-site preschool for our employees' children On-site employee gym for all levels/fitness needs Generous employee discount Casual dress…and we really mean it At Lakeshore, we know our diversity makes us stronger, and when everyone feels included and valued, we all win. We strive to embrace our differences and create an intentionally diverse and inclusive community that is representative of the teachers, families and children we serve. We know we couldn't do the extraordinary things we're doing without the people on our team. Thanks to the passion and enthusiasm of this spectacular group, Lakeshore is more than a great place to work-it's a great experience to be part of. Day in and day out, we give everything we've got to create products that instill a sense of wonder and foster a true love of learning. To help maintain this high bar for success, we're constantly on the lookout for people to join us. So if you're a down-to-earth professional who shares our desire for making a difference, we'd love to hear from you. To learn more about Lakeshore, visit ********************************* Equal Employment Opportunity Policy People are selected to become members of the Lakeshore family based on skill, merit and mind-boggling talent-not based on race, color, creed, sexual orientation, gender or gender identity, marital status, domestic partnership status, military status, religion, age, national origin, ancestry, alienage, AIDS or AIDS-related complex status, genetic information, predisposition or carrier status, status as a victim of domestic violence, physical or mental disability, or any other characteristic protected by applicable law. If things aren't equal, we all lose. To learn about how we collect and use Applicant information, please visit our Employee/Applicant Privacy Policy. Lakeshore is an E-Verify employer. We use E-Verify to confirm the employment eligibility of all newly hired employees. Please see the E-Verify Participation Poster and Know Your Rights Poster in English and Spanish for more information. INDRLL1

Our values start with our people, join a team that values you! Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As Part Of Our Team, You Will Experience Success. Our winning team pursues excellence while learning and evolving Career growth. We develop industry leading talent because Ross grows when our people grow Teamwork. We work together to solve the hard problems and find the right solution Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community. Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams. General Purpose This Director level attorney position will work on the Ross Legal team as a member of the Employment Law team primarily assessing, handling, and managing employment claims including defending Ross in agency hearings and in arbitrations. This position will collaborate with and support team members in Legal to execute job requirements and to provide effective internal communications and reporting. This position will potentially also work with other groups within Legal, business stakeholders, and HR to promote compliance and mitigate legal risk. This attorney will work collaboratively and responsively with a broad range of colleagues, facilitating a coordinated team approach to providing employment law legal services including: primarily working on optimal litigation results (agency, individual, and representative actions) with the potential for future work on employment law training/skills development, projects, and advice and counsel on employment issues (such as employee discipline, policies, leaves and accommodations, investigations, separation agreements). The position will report to the GVP, Employment Law and will work directly with and support other employment law team members on the handling of claims and other tasks as assigned. The base salary range for this role is $170,000 to $220,000. The base salary range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location. Essential Functions Claims management: Deliver effective, business-focused agency charge, attorney demand and litigation results efficiently, performing work directly or appropriately leveraging and managing outside counsel. Day to day employment law advice: Provide practical and business-focused employment law advice and counsel, considering multiple stakeholder perspectives where necessary. Assess risks and offer client-focused practical solutions and options. Proactive compliance: Partner with Legal, HR and other stakeholders to develop, implement, and monitor policies and practices to promote compliance and mitigate legal exposure. Maintain constructive relationships with clients, stakeholders and peers and work collaboratively to identify and assess options for resolving compliance issues. Reporting and continuous learning: Partner effectively/collaborate with team members to ensure adequate reporting on litigation outcomes and learnings, internal/external trends, legal updates and projects updates, and to develop a/or deliver effective employment law training. Ross Legal team: Collaborate and build positive, productive relationships with team members at all levels across Legal. Competencies People Building Effective Teams (for managers of People and/or Projects) Developing Talent (for managers of People) Collaboration Self Leading by Example Communicates Effectively Ensures Accountability and Execution Manages Conflict Business Business Acumen Plans, Aligns and Prioritizes Organizational Agility With Particular Emphasis On The Following Specific Position-related Competencies Integrity & Trust Motivating Others Problem Solving Action Oriented Political Savvy Qualifications And Special Skills Required California JD with 5+ years of employment law litigation experience (or equivalent) Extensive, successful experience directly handling a variety of employment law claims and litigation in California including claims related to discrimination, harassment and disabilities/ADA/Leaves/Title VII Flexible team player with strong interpersonal and relationship skills; able to build strong relationships with diverse array of internal and external stakeholders Strong business sense with excellent legal acumen, analytical, drafting and negotiation skills Exceptional organizational and project management skills with attention to detail Experience managing a large volume of work in a fast-paced environment, while following through and meeting deadlines Excellent oral/written communication skills including ability to communicate in plain language and ability to learn and emulate norms for internal updates Collaborative and helpful - as concerned about team members as they are themselves Humble; willing to work and consult with peers, stakeholders and supervisor Has or able to develop good understanding of Ross' associate and customer base Physical Requirements/Ada This position requires the ability to work in an office environment, including using a computer, attending meetings, working as part of a team, and the ability to communicate with team members and others. Regular attendance also is a requirement of the position. This role requires regular in-office presence, including attending in-person team interaction, meetings and collaboration, client support, mentoring, coaching, and/or feedback. However, this role can perform duties effectively using a combination of in-office and remote work. Supervisory Responsibilities While this position may not have direct reports, as an attorney with responsibility for managing claims and projects, there is responsibility to effectively delegate to and develop employment law legal professionals. Disclaimer This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.

Our values start with our people, join a team that values you! Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience: Success. Our winning team pursues excellence while learning and evolving Career growth. We develop industry leading talent because Ross grows when our people grow Teamwork. We work together to solve the hard problems and find the right solution Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community. Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams. GENERAL PURPOSE: The Senior Director of Benefits is responsible for developing and leading a comprehensive benefits strategy, the design, and administration of all associates benefit programs that supports organizational goals and enhances associate experience. This role ensures that benefits offerings are competitive, innovative, cost-effective, compliant, and aligned with the company's Total Rewards philosophy and business objectives. The Senior Director will partner closely with HR leadership, Finance, Legal, and external vendors to deliver programs that attract, retain, and engage top talent in the industry. This leader will manage and develop a high-performing benefits team, and will foster a culture of collaboration, continuous improvement, and customer service. The Senior Director will report to the Senior Vice President of Total Rewards and will interact frequently with Executives across the Company. The base salary range for this role is $152,200 - $241,700. The base salary range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location. ESSENTIAL FUNCTIONS: • Evaluate new programs and market trends for potential application to Ross. Assess the competitiveness of all programs and practices against industry standards and comparable companies to ensure competitive positioning of benefits programs. • Establish annual priorities and overall benefits strategic direction, ensuring that all benefits and retirement programs are aligned with the Company's annual and long-term strategic objectives. Provide the tactical strategy to implement new benefits programs and ensure efficient ongoing operations of existing programs. • Lead and develop team of benefits professionals focused on health and welfare, wellness, and retirement programs strategy, design and administration. • Partner in selection and management of relationships with vendors, brokers and carriers, including monitoring of cost, service levels, processes, and accuracy of data. o Monitor administrative costs and pricing of benefit programs and recommend cost-containment strategies. o Evaluate effectiveness of medical management and other benefits programs. • Oversee outsourced administration and operations of benefit and retirement plan. • Oversee the effective communication of the Company's employee benefits plans and programs to optimize impact and understanding. • Ensure compliance with all federal, state, and local regulations, including ERISA, COBRA, HIPAA, FMLA, ACA etc.; keep up-to-date on legal and legislative issues related to all benefit and retirement plans and maintain accurate documentation and reporting for audits and regulatory requirements. COMPETENCIES: People • Building Effective Teams (for managers of People and Projects) • Developing Talent (for managers of people only) • Collaboration Self • Leading by Example • Communicates Effectively • Ensures Accountability and Execution • Manages Conflict Business • Business Acumen • Plans, Aligns and Prioritizes • Organizational Agility • Ability to influence and build relationships across all levels of the organization. • Excellent analytical, negotiation, and communication skills. QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: • Bachelor's degree in Human Resources, Business Administration, or related field. • 10+ years of progressive experience in benefits management, with at least 5 years in a leadership role in a company of similar or larger size preferred. • A forward-thinking and creative individual with excellent interpersonal, communication and presentation skills. • A strategic planner with sound business skills, analytical ability, good judgment and a strong operational focus. • Proven experience managing large-scale benefits programs in a multi-state or retail environment. • Strong knowledge of benefits regulations and compliance requirements. PHYSICAL REQUIREMENTS/ADA: Job requires ability to work in an office environment, primarily on a computer. Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, and working with paper/files, etc. Consistent timeliness and regular attendance. Vision requirements: Ability to see information in print and/or electronically. This role requires regular in-office presence, including to engage in in-person team interaction, meetings and collaboration, client support, mentoring, coaching, and/or feedback. However, this role can perform duties effectively using a combination of in-office and remote work. #LI-HYBRID SUPERVISORY RESPONSIBILITIES: 1-2 Senior Managers, Benefits 3-5 Benefits Associates DISCLAIMER This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.

EVP, Operations & Development, Multi-Location Health & Wellness, Private Equity Our client is a middle market, multi-location Health & Wellness enterprise making ambitious growth strides nationally. We are seeking an experienced, growth-focused multi-location operator to take on the mantle of EVP, Operations & Development with a mandate to build out and oversee a highly efficient customer-focused operations network. You will manage the entire project life cycle of new build expansion and drive operational efficiencies across a national enterprise. This individual will come from a proven background in multi-location hospitality, retail or healthcare services with proven experience in successfully introducing best practices, professionalizing operations and functioning as a strategic and tactical business partner alongside the senior executive team. You will have a “roll-up your sleeves” operating style and bring relevant experience in the planning, project management and rapid rollout of an ambitious expansion strategy. This role requires experience leading teams, refining processes, implementing systems and simultaneous project management of the new build strategy. The compensation package includes a highly attractive equity opportunity with a competitive base salary and cash bonus opportunities. This position offers the flexibility for hybrid and/or remote work.

Staples is business to business. You're what binds us together. Our world-class sales and sales support teams work directly with businesses of all sizes to offer products and services to meet our customers' unique needs. We are committed to understanding our customers and use best-in-class sales tools and technology to find the best solutions. We're constantly discovering new ways to reach our goals, taking time to develop our skills and investing in our career growth, so we can enjoy lucrative opportunities and grow our careers both within and beyond sales. As a Key Account Executive (KAE) - Facility Solutions, you will be an integral part of our Facilities team, driving business growth and fostering relationships with key/enterprise clients. You'll be joining a dynamic environment where collaboration and innovation are expected and celebrated. This is a remote position with a focus on supporting customers in the greater Denver market. While the role is fully remote, candidates located within or near Denver, where the majority of our customers are based, are strongly preferred to support collaboration, travel, and local market engagement. What you'll be doing: Grow and manage complex Facility (Jan/San) opportunities with existing enterprise/major clients in an assigned territory. Strategize and close high-value sales deals, leveraging your communication and persuasion skills. Interface at senior levels within customer sites to build lasting partnerships. Adapt and thrive in a fast-paced, change-driven environment. Deliver impactful presentations to clients and internal stakeholders. Manage your time and priorities with strong organizational skills. Demonstrate follow-up and follow-through on administrative tasks and client needs. Utilize analytical, negotiating, and problem-solving skills to overcome challenges and deliver business targets. Collaborate with cross-functional teams to ensure seamless execution of solutions. Drive revenue accountability across assigned accounts. What you bring to the table: Highly driven, competitive, and results-oriented approach. Exceptional communication and persuasion abilities. Proven capability to interface with senior-level executives and stakeholders. Ability to succeed in environments that require adaptability to change. Strong presentation skills for varied audiences. Self-starter mentality with a relentless focus on results. Time management and organizational excellence. Outstanding interpersonal skills for relationship building. Attention to detail and robust administrative follow-up. Strong analytical, negotiating, and problem-solving capabilities. What's needed- Basic Qualifications: High School Diploma or GED required. 4+ years of outside sales or related experience - ideally managing a book of business with larger/enterprise accounts. Experience in janitorial/sanitation, cleaning supply, breakroom, safety, and related product categories. What's needed - Preferred Qualifications: Bachelor's degree. Successful experience with training and demonstration, both internally and for end-users. We Offer: Inclusive culture with associate-led Business Resource Groups Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays) Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation. At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

Answer patient inquiries through telephone calls and/or e-mail, problem-solve with patients and enter data into Pharmacy applications and vendor platforms. Serve as the initial point of patient contact, both inbound and outbound related to specific assigned area. Provide support for patient escalation and serve as a mentor for the Patient Services Technician role. Demonstrate the company s core values of respect, honesty, integrity, diversity, inclusion and safety From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all. Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited. Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Kroger family! What you'll receive from us: The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to: * A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans. * Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service. * Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco. * Valuable associate discounts on purchases, including food, travel, technology and so much more. * Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program. * Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways. For more information about benefits and eligibility, please visit our Benefits Page! Minimum * High School Diploma or GED * Ability to type 35-40 words per minute * State Registered/Licensed Technician or Nationally Certified Technician * Ability to pass FBI/BCI background check * Ability to maintain composure during stressful situations * Strong attention to detail * Ability to work both independently and as a team * Ability to organize and prioritize a variety of tasks/projects * Strong written and oral communication skills with the ability to effectively communicate with customers * Intermediate Microsoft Office skills * Contact Center Experience * Proven customer service background Desired * Retail experience * Pharmacy experience * Call Center experience * Address patient inquiries received directly through Kroger Health Connect telephone number. * Utilize Pharmacy applications and vendor platforms for data entry and to optimize patient care. * Protect customer information in accordance with state and federal pharmacy laws including HIPAA law and corporation standards * Ensure all tasks are conducted with accuracy and in a Customer 1st manner consistent with company and patient policies. * Resolve and manage difficult customer situations in a professional manner * Achieve and maintain productivity levels consistent with contact center standards * Serve as a liaison between Kroger Health & Wellness and the patient * Problem-solve with a goal of first contact resolution * Follow-up on patient inquires within departmental guidelines. * Collaborate on multi-level communication with patient, pharmacy, provider and insurance to deliver comprehensive care * Assist with the training and development of Kroger Health Connect team members * Provide feedback and assistance with new program development * Perform select advanced level functions under the direction of a Patient Service Specialist * Serve as a backup Patient Service Specialist and assist with the Resource line as needed * Maintain contact with store personnel as needed * Maintain flexibility to work weekends, evenings, and holidays as part of a standard work schedule * Must be able to perform the essential job functions of this position with or without reasonable accommodation

Welcome to Verdantas, where innovation meets sustainability, and your career finds purpose! At Verdantas, we're redefining environmental consulting and sustainable engineering through our use of cutting-edge modeling and digital technology and our genuine commitment to people. Our work spans high-growth sectors like water resources, resilient land use, energy transformation, and civil infrastructure. Our commitment to excellence, across more than 90 offices, is championed by a team of over 2,000 experts, scientists, engineers, geologists, and technical specialists, embedded in a people-focused culture, prioritizing the well-being of our employees, clients, and the communities we serve. We partner with clients to deliver smart, data-driven solutions to complex environmental and infrastructure challenges. We don't just solve problems; we help shape a more sustainable future. Join a people-first culture that values your well-being, empowers your growth, and amplifies your impact. At Verdantas, your career goes beyond the expected, and your work helps build a better world. Ready to shape the future of resilient communities? We are seeking a talented Program Manager for Data Center Campus Developments. This is a remote position. You will have the opportunity to perform, lead, and monitor project managers, design functions, and solution development for various data center campus projects while maintaining positive relationships with clients. Lead each project in efforts to exceed client expectations while actively participating in business development activities. What You'll Do: Establish and maintain standards for projects, clients, and vendor activities Take ownership of the project management process from start to finish, including but not limited to vision set-up, assembly of proposal teams, kick-off meetings, project scope/budget/schedule, and continuous communication with the client for the duration of the project to ensure the client's needs are met Responsible for project plans, including project scope of work and WBS (Work Breakdown Structure) for complex multi-discipline-based projects Participate in client development, sales strategies, presentations, opportunities, and the strategic planning/direction of data center campus developments Advocate for a clear project delivery strategy and effectively communicate it to teams and extended stakeholders. Drive alignment around key milestones, workflows, and critical path management for large capital improvement and greenfield, and brownfield projects.Provide leadership and development opportunities to internal teams consisting of project management and engineering professionals. Oversee project schedule and cost control activities, ensuring adherence to program-level controls, safety, and quality initiatives Optimize resource allocation across the project portfolio. Identify and mitigate potential issues that could impact project timelines or budgets. Maintain a forward-looking perspective on resource needs, ensuring that master planning, utilities, design engagement, and equipment supply chain remain ahead of project demand Ensure operational efficiency, including minimizing outstanding WIP and A/R by ensuring client milestones, budgets, and expectations are met Maintain a strong understanding of current BIM, VDC standards, and industry solutions Assist in the preparation and/or monitoring of complex schedules to ensure the timely completion of the work Engage in business development efforts and prepare responses to Requests for Proposals Collaborate with other leaders on project execution and delivery Contribute to MSA, NDA, Terms, contract negotiations, set-up, and Vendor partnership agreements Request billing and payment terms with clients and participate actively in Accounts Receivable efforts Communicate client activity/satisfaction and identify opportunities that need additional support from leadership within the group Foster a positive relationship with clients to determine future opportunities/additional services needed, and utilize Client feedback to monitor continuous improvement functions Contribute content for internal and external marketing purposes and outreach on social media platforms What You'll Bring: A Bachelor's degree in Engineering or Engineering Technology from an accredited four-year college or university Minimum 8+ years of experience in data center campus development projects Minimum 3+ years of project management experience The ability to work nights and weekends as required to attend meetings or to meet demanding project schedules Salary Range: At Verdantas, we offer comprehensive benefits packages for our employees. Actual salary is based on the circumstances of each position and candidate, such as geographic location, skills, and certifications. We recognize and reward exceptional performance and strive to ensure fair compensation across all roles and departments within the company. The minimum salary for this position is $170,000 (negotiable based on the criteria presented above). Benefits: Flexible Work Environment Paid Parental Leave Medical Dental Vision Life and AD&D Insurance Short-Term and Long-Term Disability 401(k) with Company Match Paid Time Off + Holidays Verdantas strives to develop new ways to increase diversity awareness within our organization. We recruit and reward our employees based on capability and performance - regardless of race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion, or physical ability. For us, it is imperative to build balanced teams from all walks of life and we believe that a diverse workforce is a stronger workforce. Verdantas is an EOE race/color/religion/sex/sexual orientation/gender identity/national origin/disability/vet