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Slot floor attendant skills for your resume and career
10 slot floor attendant skills for your resume and career
1. Guest Complaints
- Attend and resolve guest complaints, problems or player issues with a sense of urgency and empathy.
- Resolve guest complaints with a sense of urgency and empathy with approved levels of authority.
2. Slot Floor
- Slot Floor Attendant Paid out jackpots, filled machines and trained new employees.
- Oversee slot floor operations and effectively resolve customer differences and inquiries.
3. Quality Customer Service
- Provided quality customer service * Processed and Issued jackpots * Trained other co-workers * Serviced slot machines
- Managed and coordinated multiple personnel to assure quality customer service.
4. Slot Machines
- Perform minor repairs or make adjustments to slot machines, resolving problems such as machine tilts and coin jams
- Make minor repairs to slot machines by clearing paper jams, hopper jams and EZ-Pay ticket jams.
5. Guest Service
- Provide guest service Respond efficiently Proficient knowledge of company promotions Ability to multitask
- Sell the casino experience -Promote excellent guest service -Resolve disputes -Build lasting relationships -Encourage return visits -Consistent positive feedback from guests
6. Casino Floor
A casino floor is the part of the casino premises or facility where authorized casino games and activities take place and gaming machines or table games are installed and made available for use or gambling.
- Monitored casino floor operations in order to identify any irregular activity within the designated gaming area.
- Walked casino floor greeting guests and provided information about Company; including promotional information with guests.
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- Perform minor slot machine maintenance and cash handling while following proper Internal Controls and Gaming Regulations.
- Cash handling and paying out large amounts of money at a time.
8. Excellent Guest
- Provide an excellent guest experience.
9. Slot Operations
- Managed overall integrity of daily slot operations while complying to regulatory, departmental, and company policies and procedures.
- Managed Slot Operations daily ensuring effective operation of area systems.
10. Safety Hazards
Safety hazards are defined as any potential source of danger or harm to a person's health and safety. The term commonly refers to the risks associated with the kind of occupation or work. The five common types of occupational safety hazards are; biological (health risks from viruses, bacteria, insect,s, etc.), chemical (dangerous substances used in manufacturing plants), physical (risk of injury associated with labor), Ergonomic (worker's efficiency during work), and Psychosocial (mental health risks involved with certain occupations).
- Report safety hazards to assigned supervisor.
- Inspected and monitored for any safety hazards and adhered to safety procedures.
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List of slot floor attendant skills to add to your resume
The most important skills for a slot floor attendant resume and required skills for a slot floor attendant to have include:
- Guest Complaints
- Slot Floor
- Quality Customer Service
- Slot Machines
- Guest Service
- Casino Floor
- Cash Handling
- Excellent Guest
- Slot Operations
- Safety Hazards
Updated January 8, 2025
