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Become A Slot Technician

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Working As A Slot Technician

  • Inspecting Equipment, Structures, or Material
  • Handling and Moving Objects
  • Operating Vehicles, Mechanized Devices, or Equipment
  • Repairing and Maintaining Mechanical Equipment
  • Performing for or Working Directly with the Public
  • Unpleasant/Angry People

  • Unpleasant/Hazardous Environment

  • $44,040

    Average Salary

What Does A Slot Technician Do At Penn National Gaming

* This position is responsible for providing a high level of guest service and promoting a positive attitude to create a fun and entertaining experience for our guests and Cast members.
* Respond to calls for assistance, troubleshoot and resolve electrical and mechanical malfunctions.
* Perform preventative maintenance on slot machines as directed.
* Assist slot supervision in the resolution of guest disputes regarding malfunctioning equipment.
* Clean slot machines and area as directed.
* Diagnose repair and program progressive signs
* Diagnose and repair electronic components or wiring problems.
* Assist in the relocation or installation of equipment.
* Test and debug equipment functioning following maintenance work in the company of an Illinois Gaming Board representative.
* Must be able to lift 50 pounds, and team lift 400 pounds
* Other duties as assigned.
* To be successful in this position it will require the following skill set

What Does A Slot Technician Do At Las Vegas Sands Corp.

* Arrive for shift on time and in proper uniform.
* Repair slot machines on the Casino floor and in the slot repair shop.
* Fix all slot machine malfunctions.
* Responsible for executing conversions of machine models and denomination.
* Assist slot attendants with machines when needed.
* Repair and rebuild all mechanical and electronic slot game components.
* Attends in-house and vendor training in troubleshooting, repair of PC boards, progressive units, and test equipment with higher level Technician or Slot machine vendor.
* Circulate on the casino floor to fix any problems that occur with slot machines and redemption units.
* Keep machines clean and in proper working order.
* Works with Information Technology and Slot Marketing to troubleshoots and repair player tracking system.
* Interacts with Supervisor Slot Technician regarding day to day operation of all gaming related equipment.
* Properly use equipment, tools or systems to complete assigned tasks and complies with company safety standards.
* Develop a working knowledge of any PGCB rules, regulations and Internal Controls applicable to your position.
* Complete all paperwork in accordance with Pennsylvania Gaming Control Board and approved Sands’ standards.
* Must be knowledgeable of all player event, marketing promotions and overall property volume.
* Read and understands the Sands Compulsive and Problem Gambling Plan with regards to how to conduct business in this position and specifically the regulations prohibiting service to minors and/or intoxicated persons.
* Provide superior customer service to all internal and external customers in compliance with the Sands’ Standards of Steel customer service standards.
* Adhere to and complies with both departmental and overall property policies and procedures.
* Perform any other related duties as

What Does A Slot Technician Do At Affinity Gaming

* Responsible for reviewing reports and statistical data for malfunctions or other problems and implementing appropriate maintenance / repair lists.
* Apply electrical theory and related knowledge to test, repair and maintain slot machines and related gaming equipment.
* Ability to diagnose and repair slot machines.
* Repair and calibration of broken and high reject validators, ticket printers and card readers at the gaming device level on a daily basis as identified by daily validator reports and exceptions code reports.
* Repair and/or exchange of broken validator assemblies and validator parts with the validator vendors.
* Basic repair and/or RMA to the vendor of broken ticket printers, including maintaining accurate repair lists and service ticket records for the manufacturers.
* Training of slot attendants and occasional assistance in trouble shooting various slot machine malfunctions.
* The repair and/or RMA to the vendor of broken card readers and the testing and repair of validator units, ticket printers and card readers at the bench level.
* Maintain the shelf validator stock, the shelf ticket printer stock and the shelf card reader stock in the slot shop at the predetermined levels.
* Daily preventative maintenance on the floor of a predetermined number of validators units, ticket printers and card readers as specified by the slot supervisor.
* Responsible for the successful operation, maintaining acceptable currency levels and performance of all ticket exchange kiosks.
* Help with validator upgrades as they are released by the vendors.
* Performs repairs, overhauls, and preventative maintenance, including cleaning, on all slot machines on property, for the successful operation and performance of all EGM’s on the floor.
* Performs the initial set-up and check-out of new slot machines and maintains required documentation of slot moves / add or retire and maintenance repair logs.
* Responsible for the break-down, relocation, and set-up of relocated slot machines and stands.
* Responds to slot machines in a timely manner to resolve guest complaints regarding technical problems with slot machines.
* Verifies that all slot games communicate accurately with internal systems for accounting purposes; researches and resolves issues that arise with same.
* Notifies the Slot Manager of pertinent issues, as needed.
* Maintains slot floor security by notifying department management of any suspicious activity.
* Maintains working knowledge of all local jurisdictional gaming regulations as well as company internal controls.
* Participates in slot department special projects in a team environment by interpreting gaming documents, gathering materials necessary to complete the project, including RAM clears, key chipping, machine moves, conversions, and upgrades.
* Maintains a working knowledge of all games in order to perform repairs and/or preventative maintenance

What Does A Slot Technician Do At Boyd Gaming

duties as assigned

What Does A Slot Technician Do At Penn National Gaming

* Provide friendly, fast, and helpful customer service, through the consistent practice and delivery of Red Carpet Customer Service to all guests and team members.
* Ensure regulatory compliance with all aspects of slot machine maintenance i.e.; moves, conversions, and repair.
* Ensure functionality of the slot maintenance system.
* Interact with Slot Operations personnel and guests while repairing slot machine functions.
* Assist with slot layout and installation.
* Work on special projects as assigned.
* Assist in maintaining adequate stock of parts necessary for repairs.
* Perform preventative maintenance: clean, inspect, adjust, and test various machine parts.
* Perform floor maintenance: trouble shoot and repair machine malfunctions and system problems as they occur during gaming.
* Assist customers with questions and complaints regarding slot machines.
* Provide answers and explanations, and rectify problems as appropriate.
* Meet department uniform, appearance and grooming requirements.
* Meet attendance guidelines of the job and adhere to regulatory, department and company policies.
* Keep work areas clean and free of safety hazards, debris and litter.
* Must adhere to regulatory, department and company policies.
* Perform all job duties in a safe and responsible manner.
* Perform other job related and compatible duties as assigned.
* To be successful in this position it will require the following skill set

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Top Skills for A Slot Technician

CasinoFloorCustomerServicePlayerPreventativeMaintenanceIGTSlotTechPrintersSetupBillValidatorsAristocratKonamiSDSWMSGuestServiceMachineMalfunctionsComponentLevelSlotDepartmentServiceCallsSlotFloorCustomerDisputes

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Top Slot Technician Skills

  1. Casino Floor
  2. Customer Service
  3. Player
You can check out examples of real life uses of top skills on resumes here:
  • Respond promptly to calls on the casino floor, diagnosed the causes of malfunctions and failures.
  • Provided exceptional customer service expected at a world class resort casino.
  • Performed preventive maintenance of the Players Tracking System to include cleaning, repair and overhaul in accordance with gaming regulations.
  • Direct Supervision of 14 slot technicians that coordinated several major machine projects and implemented preventative maintenance program.
  • Configure and maintain slot accounting system hardware of slot machines, M3, Bally SDS, and IGT Advantage.

Top Slot Technician Employers

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Slot Technician Videos

Martin, Slot Tech, Casino Del Sol

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