Client Service Team Member
Service team member job at SLT
Job DescriptionSalary: Hourly
CLIENT SERVICES TEAM Boston (Back Bay)
Reports To: Studio Manager
Employment Status: Part Time/Non-Exempt
KEY RESPONSIBILITIES
Greet and engage clients in a positive and friendly manner
Provide the highest level of client/customer service and hospitality to all clients/prospective clients
Share pricing and class information with prospective clients
Deliver Megaformer machine demos to new clients
Complete studio tours with new clients
Work alongside and support SLT instructors to ensure a successful and seamless client check-in and class experience
Ensure complete knowledge of Mariana Tek system
Assist Management with day-to-day operations of the studio
Ensure prompt response to studio emails; notify Studio Manager if needed
Understand SLT product knowledge, policies and procedures for retail operations
Complete basic Megaformer machine maintenance
Actively maintain studio cleanliness and organization between each class so each client receives the best SLT experience
Assist in retail inventory at the end of the month
Complete opening and/or closing checklists
Perform other studio duties as needed
QUALIFICATIONS
Mariana Tek software experience a plus
Leadership experience a plus
Must have superior customer service skills
Must have excellent interpersonal skills and a service-oriented outlook
Must be highly organized
Ability to work independently as well as on a team
Should have a strong ability to communicate clearly with team members, clients and senior management
Must be able to move and/or lift heavy items, up to 50 lbs.
Available weekdays 6AM-1PM, weekdays 4PM-8:30PM and/or weekends 8AM-3PM
SLT actively seeks a diverse applicant pool in order to build the strongest possible team. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Client Service Team Member
Service team member job at SLT
Job DescriptionSalary: $15.13/hr
CLIENT SERVICES TEAM Hoboken
Reports To: Studio Manager
Employment Status: Part Time/Non-Exempt
KEY RESPONSIBILITIES
Greet and engage clients in a positive and friendly manner
Provide the highest level of client/customer service and hospitality to all clients/prospective clients
Share pricing and class information with prospective clients
Deliver Megaformer machine demos to new clients
Complete studio tours with new clients
Work alongside and support SLT instructors to ensure a successful and seamless client check-in and class experience
Ensure complete knowledge of Mariana Tek system
Assist Management with day-to-day operations of the studio
Ensure prompt response to studio emails; notify Studio Manager if needed
Understand SLT product knowledge, policies and procedures for retail operations
Complete basic Megaformer machine maintenance
Actively maintain studio cleanliness and organization between each class so each client receives the best SLT experience
Assist in retail inventory at the end of the month
Complete opening and/or closing checklists
Perform other studio duties as needed
QUALIFICATIONS
Mariana Tek software experience a plus
Leadership experience a plus
Must have superior customer service skills
Must have excellent interpersonal skills and a service-oriented outlook
Must be highly organized
Ability to work independently as well as on a team
Should have a strong ability to communicate clearly with team members, clients and senior management
Must be able to move and/or lift heavy items, up to 50 lbs.
WORK REQUIREMENTS
Must be available to work:
Minimum of three shifts per week; minimum 4 hours each
Ability to work flexible hours; early morning/late night/ weekends
Some holidays (open year-round)
SLT actively seeks a diverse applicant pool in order to build the strongest possible team. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Associate Laboratory Customer Service Representative
North New Hyde Park, NY jobs
Aids customer service through the delivery of information to clinicians, hospitals, other clients and staff of Core Laboratories. Provides telephone coverage, both inbound and outbound, with the ability to convey information and answer questions involving relatively complex laboratory issues. Accesses and enters information into the Laboratory computer systems.
Job Responsibility
Conforms to departmental productivity standards for each function performed by the client services department.
Demonstrates courtesy and professionalism on the telephone while adhering to the guidelines of first call resolution.
Provides verbal, printed, and faxed results requested by clients via telephone.
Calls critical and cancelled results to clients and notifies clients of problem specimens in a timely manner.
Understands how to accurately access and enter information into the laboratory computer systems.
Completes and maintains records and logs in a manner that demonstrates compliance and careful record keeping, i.e., call templates, add-on forms, untransmitted reports, etc.
Coordinates and acts as liaison between clients and core laboratories staff.
Demonstrates awareness of and compliance with HIPPA regulations.
Promotes positive co-worker relationships, teamwork and cooperation, both within the department and across departmental lines; works collaboratively and is respectful of others; remains flexible in the event that responsibilities need to be temporarily changed due to scheduling problems.
Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions.
Job Qualification
High School Diploma or equivalent required.
0-1 years of relevant experience, required.
*Additional Salary Detail
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).
Auto-ApplyCustomer Service Ambassador (Dietary Aide)
Wareham, MA jobs
Community Focused. Care Driven. Join Southcoast Health, where your future is as promising as the care we provide. Our commitment to each other, our patients, and our community is more than a mission - it's our way of life, and you'll be at the heart of it.
Southcoast Health is a not-for-profit, charitable, health system with multiple hospitals, clinics and facilities throughout Southeastern Massachusetts and Rhode Island.
Nestled in local communities, Southcoast Health provides inclusive, ethical workplaces where our highly skilled caregivers offer world-class, comprehensive healthcare close to home.
Find out for yourself why Southcoast Health has been voted 'Best Place to Work' for 7 years in a row!
We are searching for a talented Customer Services Ambassador
Hours: Per Diem
Shift: Day/Evening shift with weekend and holiday rotation; hours vary
Location: Tobey Hospital - Wareham, MA
A career at Southcoast Health offers you:
* A culture of well-being that embraces, respects, and celebrates the rich diversity of one another and the communities we serve
* Competitive pay and comprehensive benefits package
* Generous Earned Time Off Package
* Employee Wellbeing Program
* 403B Retirement Plan with company match
* Tuition assistance / Federal Loan Forgiveness programs
* Professional growth opportunities and customized leadership training
Available to regular status employees who are scheduled to work a minimum of 24 hours.
Southcoast Health is an Equal Opportunity Employer.
Responsibilities
Under general supervision of the Team Lead Clinical & Patient Food Services, perform a variety of duties in support of the Food & Nutrition Department, including ensuring customer and patient satisfaction, obtaining patient meal selections as close to mealtime as possible, performing data entry of patient food preferences and allergies into the Patient Services Software Platform, screening patients for nutritional risk, following cash-handling practices/procedures, setting up cafeteria stations, etc.. As directed, work retail assignments to meet the needs of cafeteria customers, including use of the retail sales system.
Qualifications
* Equal to completion of four years of high school plus additional courses or training or the equivalent knowledge or experience required.
* Minimum of one-year food service experience required.
Must be fully vaccinated against seasonal Influenza and the COVID 19 virus or to be exempt from the requirement for medical or personal reasons by signing a statement certifying you are choosing to be exempt from vaccination once hired.
* Compensation: Pay rate will be determined based on level of experience.
Pay Range
USD $16.64 - USD $23.57 /Hr.
Auto-ApplyCSA Intensive Care Coordinator
New Bedford, MA jobs
Job Details 3057 Acushnet Ave - New Bedford, MA Bachelor's Degree $20.50 - $24.25 HourlyDescription
The Care Coordinator is responsible for coordinating all services and supports identified in the ICP.
Child and Family Services recognizes the power in Diversity and believes that Equity is a Human Right.
$1 per hour Language Differential! (eligible languages include: Cape Verdean Creole, Haitian Creole, Portuguese, Spanish or ASL)
Child & Family Services carefully considers a wide range of factors when determining compensation including, but not limited to, prior experience, education, certification(s), license(s), skills and expertise, location, internal equity and other factors that are job related and consistent with business need. Our goal is to support, reward and compensate the entire individual. Depending on role eligibility, your offer may include a bonus or other incentives. Therefore, final offer amounts may vary from the amount stated.
Job Responsibilities & Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Conducting a comprehensive, home-based assessment inclusive of the CANS and other tools as determined necessary, which occurs in the youth's home or another location.
Identifying with the family-appropriate members of the CPT
Developing and implement a youth- and family-centered ICP in collaboration with the family and collaterals
Developing a risk management/safety plan in collaboration with the family and collaterals
Maintaining regular contact with the family, youth (where appropriate), and other relevant persons in the youth's life (collaterals)
Facilitating CPT meetings
Maintaining face-to-face contact with the youth and family, as determined by the youth and family and members of the CPT
Identify and develop with the family natural supports
Assisting with system navigation
Providing family education, advocacy, and support
Identifies and actively assists the youth and family to obtain and monitor the delivery of available services including medical, educational, social, therapeutic, or other services
Monitoring, reviewing, and updating the ICP to reflect the changing needs of the youth and family
Provide after-hours phone support to address urgent child or family crises. Arrange or provide home visit support services after-hours as needed to address urgent child or family crises.
Maintain communicating with the ICP Team members and convene with ICP Team at least quarterly to review and revise the ICP.
Coordinate services with state agencies, the school system, primary care, and other service providers as indicated on the ICP.
Prepare all necessary reports and documentation of services, including authorizations, Individual Care Plans, and evaluation data.
Performs other duties as required.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Qualifications
Required Education and Experience
Care Coordinators must be Master's level or Bachelor's level, be experienced in navigating any of the child/family-serving systems and have experience advocating for family members who are involved with behavioral health systems. Associates or High School Diploma require 5 years' experience working with the target population. Care Coordinators must have a valid Massachusetts driver's license and an automobile. Care Coordinators must be certified in the Massachusetts CANS. Availability during evening/weekend hours is required.
Cultural Competency Qualifications:
Awareness of personal attitudes, beliefs, biases, and assumptions about others
Knowledge of the various dimensions of diversity, including gender, race, and ethnicity
Acknowledging that people from other cultural groups may not share the same beliefs and practices or perceive experiences in the same way
Cultural knowledge of key populations that will be served to address disparities in service delivery
Demonstrates positive attitudes towards cultural differences by showing respect and openness towards people whose social and cultural background is different from one's own
Demonstrates skills for communication and interaction across cultures, including the ability to recognize and manage personal behaviors, moods, and impulses to create an inclusive, equitable, and welcoming climate within the agency
Travel Required
Must have a valid driver's license and reliable transportation that meets CFS Driver Policy. Travel is required to provide services in different settings and to attend agency meetings, events, and trainings
Benefits:
Benefit eligible at 20+ hours per week
Medical - Harvard Pilgrim/HealthPlans Inc.
Dental - Delta Dental of MA
Vision - EyeMed
Wellworks for You (Employee Wellness)
2 weeks' vacation accrued over 1st year, 3 weeks after 3 years, 4 weeks after 5 years and 5 weeks after 20 years
12 Sick Days, 10 Paid Holidays, and 2 Personal Days per year
Tuition reimbursement - Up to $1,500 per calendar year
Professional Licensure reimbursement (LICSW, LMHC)
Flexible spending accounts - save on medical expenses and dependent care!
401K - CFS matches first 1% at 100%; 2%-6% of annual earnings are matched at 50%
100% Employer paid Life Insurance
100% Employer paid Long Term Disability and AD&D
24-hour travel assistance, mileage reimbursement, discounted Healthtrax gym membership, and employee appreciation events!
Child and Family Services, Inc. values a diverse workplace and strongly encourages applicants from the BIPOC, LGBTQ+, AAPI, Hispanic, Latinx and Veteran communities to apply for employment. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, citizenship, age, gender, sex,( including gender identity, sexual orientation, and pregnancy) disability status, protected veteran status, or any other characteristic protected by law.
CSA Family Partner
New Bedford, MA jobs
Job Details 3057 Acushnet Ave - New Bedford, MA High School/GED $19.00 - $22.50 HourlyDescription
Under the supervision and direction of the Senior Family Partner, the Family Partner is responsible for support and advocacy to parents/caregivers, and facilitation of peer support groups for caregivers. They are directly responsible to the Senior Family Partner and to the Program Director of the Community Service Agency.
Child and Family Services recognizes the power in Diversity and believes that Equity is a Human Right.
$1 per hour Language Differential! (eligible languages include: Cape Verdean Creole, Haitian Creole, Portuguese, Spanish or ASL)
Child & Family Services carefully considers a wide range of factors when determining compensation including, but not limited to, prior experience, education, certification(s), license(s), skills and expertise, location, internal equity and other factors that are job related and consistent with business need. Our goal is to support, reward and compensate the entire individual. Depending on role eligibility, your offer may include a bonus or other incentives. Therefore, final offer amounts may vary from the amount stated.
Job Responsibilities & Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Assist the family in understanding the scope and services of the CSA and the family's roles and responsibilities in the program.
Engage the parent/caregiver in home and community resources designed to address one or more goals on the youth's treatment plan or ICP
Teach parent/caregiver how to network/link and secure necessary community resources and treatment providers. Provide home and community mentoring and education to the parents/caregivers in order to enhance problem-solving, parenting effectiveness, and communication.
Participate in child's Individual Care Planning Team (ICP) by developing clear and outlined goals. Working in collaboration with the family, the family partner supports the creation of a family vision, that is used as a centerpiece for the youth's treatment plan.
Support the family by modeling/educating families on accessing community resources.
Maintain regular contact, primarily in-person, face-to-face, with guardians/youth as set and agreed upon by the family.
Create a comprehensive, narrative assessment of the family, in collaboration with the family, to highlight and outline the strengths, needs and cultural identities of the family.
Deliver strength-based, culturally, and linguistically appropriate services under the supervision of a Senior. Family Partner.
Promotes linkage with outpatient providers by assisting the youth and family in their attending outpatient appointments. When requested by the family, and when clinically appropriate, attends and supports a youth and family at meetings related to the youth's behavioral health needs treatments in any setting.
Support and help the family with the education system by attending school meetings and participating in the development of any school plans/IEP's; and within other systems such as the courts, state agencies and community organizations.
Monitor the family's readiness for transition as well as their satisfaction with the CSA services.
Participate in the systems of care committee meeting.
Perform other duties as required.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Qualifications
Required Education and Experience
Family Partners must be an experienced adult who is the parent/caregiver of a youth with a Serious Emotional Disturbance (SED) and preferably a youth with mental health needs. A Family Partner must understand systems of care, be able to work collaboratively with a team and possess effective interpersonal and communications skills. Availability during evening/weekend hours is sometimes required.
Cultural Competency Qualifications:
Awareness of personal attitudes, beliefs, biases, and assumptions about others
Knowledge of the various dimensions of diversity, including gender, race, and ethnicity
Acknowledging that people from other cultural groups may not share the same beliefs and practices or perceive experiences in the same way
Cultural knowledge of key populations that will be served to address disparities in service delivery
Demonstrates positive attitudes towards cultural differences by showing respect and openness towards people whose social and cultural background is different from one's own
Demonstrates skills for communication and interaction across cultures, including the ability to recognize and manage personal behaviors, moods, and impulses to create an inclusive, equitable, and welcoming climate within the agency
Travel Required
Must have a valid driver's license and reliable transportation that meets CFS Driver Policy. Travel is required to provide services in different settings and to attend agency meetings, events, and trainings.
Benefits:
Benefit eligible at 20+ hours per week
Medical - Harvard Pilgrim/HealthPlans Inc.
Dental - Delta Dental of MA
Vision - EyeMed
Wellworks for You (Employee Wellness)
2 weeks' vacation accrued over 1st year, 3 weeks after 3 years, 4 weeks after 5 years and 5 weeks after 20 years
12 Sick Days, 10 Paid Holidays, and 2 Personal Days per year
Tuition reimbursement - Up to $1,500 per calendar year
Professional Licensure reimbursement (LICSW, LMHC)
Flexible spending accounts - save on medical expenses and dependent care!
401K - CFS matches first 1% at 100%; 2%-6% of annual earnings are matched at 50%
100% Employer paid Life Insurance
100% Employer paid Long Term Disability and AD&D
24-hour travel assistance, mileage reimbursement, discounted Healthtrax gym membership, and employee appreciation events!
Child and Family Services, Inc. values a diverse workplace and strongly encourages applicants from the BIPOC, LGBTQ+, AAPI, Hispanic, Latinx and Veteran communities to apply for employment. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, citizenship, age, gender, sex,( including gender identity, sexual orientation, and pregnancy) disability status, protected veteran status, or any other characteristic protected by law.
CSA Intensive Care Coordinator (MA)
Fall River, MA jobs
Job Details Fall River - Fall River, MA Master's Degree $25.00 - $29.00 HourlyDescription
The Intensive Care Coordinator (ICC) is responsible for coordinating all services and support identified in the youth's Individual Care Plan (ICP). They are responsible to the Senior Care Coordinator, CSA Assistant Program Director and the CSA Program Director.
Child and Family Services recognizes the power in Diversity and believes that Equity is a Human Right.
$1 per hour Language Differential! (eligible languages include: Cape Verdean Creole, Haitian Creole, Portuguese, Spanish or ASL)
Child & Family Services carefully considers a wide range of factors when determining compensation including, but not limited to, prior experience, education, certification(s), license(s), skills and expertise, location, internal equity and other factors that are job related and consistent with business need. Our goal is to support, reward and compensate the entire individual. Depending on role eligibility, your offer may include a bonus or other incentives. Therefore, final offer amounts may vary from the amount stated.
Job Responsibilities & Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Completes initial and ongoing training on the use of Wraparound and how it applies to the work that is done with families.
Completes intakes with families once assigned in alignment with provision of service requirements set by MassHealth.
Develops a risk management/safety plan in collaboration with the family and collaterals.
Completes a comprehensive, home-based assessment inclusive of the CANS Assessment and other tools as determined necessary, in collaboration with the family and other providers, which occurs in the youth's home or another location.
In collaboration with the family and the Family Partner (when applicable), identifies who the family would like to be part of the Care Planning Team (CPT).
Develops and implements a youth- and family-centered Individual Care Plan (ICP) in collaboration with the family and other collaterals.
Facilitates ongoing Care Plan Meetings with the family and other team members.
Monitors, reviews, and updates the ICP to reflect the changing needs of the youth and family.
Makes referrals to community-based support and services as determined by the family at the Care Plan Meeting. Follow-up on referrals is expected.
Maintains regular contact with the family, youth (where appropriate), and other relevant persons in the youth's life (collaterals). This occurs in a method preferred by the family but is primarily delivered in-person, face-to-face. ICCs are required to meet families at least twice a month in-person.
Identifies natural supports available to the family, in collaboration with the family and the family partner.
Provides family education, advocacy, and support to the family. This is accomplished through means such as assisting with system navigation, supporting and helping the family with the education system by attending school meetings and participating in the development of any school plans/IEP's; and within other systems such as the courts, state agencies and community organizations.
Identifies and actively assists the youth and family to obtain and monitor the delivery of available services including medical, educational, social, therapeutic, or other services.
Provides after-hours phone support to address urgent child or family crises. Arranges or provides home visit support services after-hours as needed to address urgent child or family crises. Utilizes mobile crisis as determined necessary.
Maintains regular communication with the Care Plan Team members and updates collaterals as needed.
Coordinates services with state agencies, the school system, primary care, and other service providers as indicated on the ICP.
Prepares all necessary reports and documentation of services, including authorizations, Individual Care Plans, and evaluation data.
Engages in robust discharge planning, assisting the youth and family in assessing and accessing other levels of care as clinically appropriate.
Performs other duties as required.
In addition, a Master's-level ICC is able to and responsible for assisting in the completion of mental status exams for youth, assist in the processing of referrals and providing clinical support, when needed
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Qualifications & Benefits
Required Education and Experience
Care Coordinators must be Master's level, be experienced in navigating any of the child/family-serving systems and have experience advocating for family members who are involved with behavioral health systems. Care Coordinators must have a valid Massachusetts driver's license and an automobile. Care Coordinators must be certified in the Massachusetts CANS. Availability during evening/weekend hours is required.
Cultural Competency Qualifications:
Awareness of personal attitudes, beliefs, biases, and assumptions about others
Knowledge of the various dimensions of diversity, including gender, race, and ethnicity
Acknowledging that people from other cultural groups may not share the same beliefs and practices or perceive experiences in the same way
Cultural knowledge of key populations that will be served to address disparities in service delivery
Demonstrates positive attitudes towards cultural differences by showing respect and openness towards people whose social and cultural background is different from one's own
Demonstrates skills for communication and interaction across cultures, including the ability to recognize and manage personal behaviors, moods, and impulses to create an inclusive, equitable, and welcoming climate within the agency
Travel Required
Must have a valid driver's license and reliable transportation that meets CFS Driver Policy. Travel is required to provide services in different settings and to attend agency meetings, events, and trainings
Benefits:
Benefit eligible at 20+ hours per week
Medical - Harvard Pilgrim/HealthPlans Inc.
Dental - Delta Dental of MA
Vision - EyeMed
Wellworks for You (Employee Wellness)
2 weeks' vacation accrued over 1st year, 3 weeks after 3 years, 4 weeks after 5 years and 5 weeks after 20 years
12 Sick Days, 10 Paid Holidays, and 2 Personal Days per year
Tuition reimbursement - Up to $1,500 per calendar year
Professional Licensure reimbursement (LICSW, LMHC)
Flexible spending accounts - save on medical expenses and dependent care!
401K - CFS matches first 1% at 100%; 2%-6% of annual earnings are matched at 50%
100% Employer paid Life Insurance
100% Employer paid Long Term Disability and AD&D
24-hour travel assistance, mileage reimbursement, discounted Healthtrax gym membership, and employee appreciation events!
Child and Family Services, Inc. values a diverse workplace and strongly encourages applicants from the BIPOC, LGBTQ+, AAPI, Hispanic, Latinx and Veteran communities to apply for employment. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, citizenship, age, gender, sex,( including gender identity, sexual orientation, and pregnancy) disability status, protected veteran status, or any other characteristic protected by law.
CSA Family Partner
Fall River, MA jobs
Job Details Fall River - Fall River, MA High School/GED $19.00 - $22.50 HourlyDescription
Under the supervision and direction of the Senior Family Partner, the Family Partner is responsible for support and advocacy to parents/caregivers, and facilitation of peer support groups for caregivers. They are directly responsible to the Senior Family Partner and to the Program Director of the Community Service Agency.
Child and Family Services recognizes the power in Diversity and believes that Equity is a Human Right.
$1 per hour Language Differential! (eligible languages include: Cape Verdean Creole, Haitian Creole, Portuguese, Spanish or ASL)
Child & Family Services carefully considers a wide range of factors when determining compensation including, but not limited to, prior experience, education, certification(s), license(s), skills and expertise, location, internal equity and other factors that are job related and consistent with business need. Our goal is to support, reward and compensate the entire individual. Depending on role eligibility, your offer may include a bonus or other incentives. Therefore, final offer amounts may vary from the amount stated.
Job Responsibilities & Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Assist the family in understanding the scope and services of the CSA and the family's roles and responsibilities in the program.
Engage the parent/caregiver in home and community resources designed to address one or more goals on the youth's treatment plan or ICP
Teach parent/caregiver how to network/link and secure necessary community resources and treatment providers. Provide home and community mentoring and education to the parents/caregivers in order to enhance problem-solving, parenting effectiveness, and communication.
Participate in child's Individual Care Planning Team (ICP) by developing clear and outlined goals. Working in collaboration with the family, the family partner supports the creation of a family vision, that is used as a centerpiece for the youth's treatment plan.
Support the family by modeling/educating families on accessing community resources.
Maintain regular contact, primarily in-person, face-to-face, with guardians/youth as set and agreed upon by the family.
Create a comprehensive, narrative assessment of the family, in collaboration with the family, to highlight and outline the strengths, needs and cultural identities of the family.
Deliver strength-based, culturally, and linguistically appropriate services under the supervision of a Senior. Family Partner.
Promotes linkage with outpatient providers by assisting the youth and family in their attending outpatient appointments. When requested by the family, and when clinically appropriate, attends and supports a youth and family at meetings related to the youth's behavioral health needs treatments in any setting.
Support and help the family with the education system by attending school meetings and participating in the development of any school plans/IEP's; and within other systems such as the courts, state agencies and community organizations.
Monitor the family's readiness for transition as well as their satisfaction with the CSA services.
Participate in the systems of care committee meeting.
Perform other duties as required.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Qualifications & Benefits
Required Education and Experience
Family Partners must be an experienced adult who is the parent/caregiver of a youth with a Serious Emotional Disturbance (SED) and preferably a youth with mental health needs. A Family Partner must understand systems of care, be able to work collaboratively with a team and possess effective interpersonal and communications skills. Availability during evening/weekend hours is sometimes required.
Cultural Competency Qualifications:
Awareness of personal attitudes, beliefs, biases, and assumptions about others
Knowledge of the various dimensions of diversity, including gender, race, and ethnicity
Acknowledging that people from other cultural groups may not share the same beliefs and practices or perceive experiences in the same way
Cultural knowledge of key populations that will be served to address disparities in service delivery
Demonstrates positive attitudes towards cultural differences by showing respect and openness towards people whose social and cultural background is different from one's own
Demonstrates skills for communication and interaction across cultures, including the ability to recognize and manage personal behaviors, moods, and impulses to create an inclusive, equitable, and welcoming climate within the agency
Travel Required
Must have a valid driver's license and reliable transportation that meets CFS Driver Policy. Travel is required to provide services in different settings and to attend agency meetings, events, and trainings.
Benefits:
Benefit eligible at 20+ hours per week
Medical - Harvard Pilgrim/HealthPlans Inc.
Dental - Delta Dental of MA
Vision - EyeMed
Wellworks for You (Employee Wellness)
2 weeks' vacation accrued over 1st year, 3 weeks after 3 years, 4 weeks after 5 years and 5 weeks after 20 years
12 Sick Days, 10 Paid Holidays, and 2 Personal Days per year
Tuition reimbursement - Up to $1,500 per calendar year
Professional Licensure reimbursement (LICSW, LMHC)
Flexible spending accounts - save on medical expenses and dependent care!
401K - CFS matches first 1% at 100%; 2%-6% of annual earnings are matched at 50%
100% Employer paid Life Insurance
100% Employer paid Long Term Disability and AD&D
24-hour travel assistance, mileage reimbursement, discounted Healthtrax gym membership, and employee appreciation events!
Child and Family Services, Inc. values a diverse workplace and strongly encourages applicants from the BIPOC, LGBTQ+, AAPI, Hispanic, Latinx and Veteran communities to apply for employment. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, citizenship, age, gender, sex,( including gender identity, sexual orientation, and pregnancy) disability status, protected veteran status, or any other characteristic protected by law.
Guest Services Attendant
Boston, MA jobs
Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Summary
Performs a wide variety of food preparation and service duties as well as health and cleanliness.
Does this position require Patient Care?
No
Essential Functions
* Aid cooks in preparing meals and plating food as requested by the chef or other supervising employee.
* Prepare simple meals such as salads or desserts.
* Help cooks with food preparation duties for the day by cutting, peeling, or slicing as needed.
* Greet and take customer orders, remember special requests, and deliver food in a timely manner.
* Demonstrate excellent customer service with a positive demeanor when dealing with restaurant patrons, fielding all complaints promptly, answering questions, and making meal suggestions when asked.
* Assist with cleaning the restaurant and dining area by picking up trash, clearing and washing plates and dishes, and wiping down tables as needed.
* Adhere to food safety standards at all times, making sure that all food is free or contaminants and pathogens that might make customers sick.
* Clean pots, pans, and any other dishes in the kitchen as needed, adhering to safety and sanitation standards at all times.
Qualifications
Education
Some High School Completed/Preferred
Can this role accept experience in lieu of a degree?
yes
Licenses and Credentials
Experience
experience directly related to the duties and responsibilities of role 0-1 year required
Knowledge, Skills and Abilities
* Knowledge of supplies, equipment, and/or services ordering and inventory control.
* Ability to follow routine verbal and written instructions.
* Ability to read and write.
* Ability to understand and follow safety procedures.
* Ability to safely use cleaning equipment and supplies.
* Ability to lift and manipulate heavy objects.
* Knowledge of food service lines set-up and temperature requirements.
* Skill in cooking and preparing a variety of foods.
* Knowledge of food preparation and presentation methods, techniques, and quality standards.
Additional Job Details (if applicable)
Physical Requirements
Remote Type
Onsite
Work Location
75 Francis Street
Scheduled Weekly Hours
0
Employee Type
Per Diem
Work Shift
Rotating (United States of America)
Pay Range
$17.36 - $21.71/Hourly
Grade
1
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
Auto-ApplyCSA Family Partner
Plymouth, MA jobs
Job Details Plymouth - Plymouth, MA High School/GED $22.00 - $25.50 HourlyDescription
Under the supervision and direction of the Senior Family Partner, the Family Partner is responsible for support and advocacy to parents/caregivers, and facilitation of peer support groups for caregivers. They are directly responsible to the Senior Family Partner and to the Program Director of the Community Service Agency.
Child and Family Services recognizes the power in Diversity and believes that Equity is a Human Right.
$1 per hour Language Differential! (eligible languages include: Cape Verdean Creole, Haitian Creole, Portuguese, or Spanish)
Child & Family Services carefully considers a wide range of factors when determining compensation including, but not limited to, prior experience, education, certification(s), license(s), skills and expertise, location, internal equity and other factors that are job related and consistent with business need. Our goal is to support, reward and compensate the entire individual. Depending on role eligibility, your offer may include a bonus or other incentives. Therefore, final offer amounts may vary from the amount stated.
Job Responsibilities & Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Assist the family in understanding the scope and services of the CSA and the family's roles and responsibilities in the program.
Engage the parent/caregiver in home and community resources designed to address one or more goals on the youth's treatment plan or ICP
Teach parent/caregiver how to network/link and secure necessary community resources and treatment providers. Provide home and community mentoring and education to the parents/caregivers in order to enhance problem-solving, parenting effectiveness, and communication.
Participate in child's Individual Care Planning Team (ICP) by developing clear and outlined goals. Working in collaboration with the family, the family partner supports the creation of a family vision, that is used as a centerpiece for the youth's treatment plan.
Support the family by modeling/educating families on accessing community resources.
Maintain regular contact, primarily in-person, face-to-face, with guardians/youth as set and agreed upon by the family.
Create a comprehensive, narrative assessment of the family, in collaboration with the family, to highlight and outline the strengths, needs and cultural identities of the family.
Deliver strength-based, culturally, and linguistically appropriate services under the supervision of a Senior. Family Partner.
Promotes linkage with outpatient providers by assisting the youth and family in their attending outpatient appointments. When requested by the family, and when clinically appropriate, attends and supports a youth and family at meetings related to the youth's behavioral health needs treatments in any setting.
Support and help the family with the education system by attending school meetings and participating in the development of any school plans/IEP's; and within other systems such as the courts, state agencies and community organizations.
Monitor the family's readiness for transition as well as their satisfaction with the CSA services.
Participate in the systems of care committee meeting.
Perform other duties as required.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Qualifications
Required Education and Experience
Family Partners must be an experienced adult who is the parent/caregiver of a youth with a Serious Emotional Disturbance (SED) and preferably a youth with mental health needs. A Family Partner must understand systems of care, be able to work collaboratively with a team and possess effective interpersonal and communications skills. Availability during evening/weekend hours is sometimes required.
Cultural Competency Qualifications:
Awareness of personal attitudes, beliefs, biases, and assumptions about others
Knowledge of the various dimensions of diversity, including gender, race, and ethnicity
Acknowledging that people from other cultural groups may not share the same beliefs and practices or perceive experiences in the same way
Cultural knowledge of key populations that will be served to address disparities in service delivery
Demonstrates positive attitudes towards cultural differences by showing respect and openness towards people whose social and cultural background is different from one's own
Demonstrates skills for communication and interaction across cultures, including the ability to recognize and manage personal behaviors, moods, and impulses to create an inclusive, equitable, and welcoming climate within the agency
Travel Required
Must have a valid driver's license and reliable transportation that meets CFS Driver Policy. Travel is required to provide services in different settings and to attend agency meetings, events, and trainings.
Benefits:
Benefit eligible at 20+ hours per week
Medical - Harvard Pilgrim/HealthPlans Inc.
Dental - Delta Dental of MA
Vision - EyeMed
Wellworks for You (Employee Wellness)
2 weeks' vacation accrued over 1st year, 3 weeks after 3 years, 4 weeks after 5 years and 5 weeks after 20 years
12 Sick Days, 10 Paid Holidays, and 2 Personal Days per year
Tuition reimbursement - Up to $1,500 per calendar year
Professional Licensure reimbursement (LICSW, LMHC)
Flexible spending accounts - save on medical expenses and dependent care!
401K - CFS matches first 1% at 100%; 2%-6% of annual earnings are matched at 50%
100% Employer paid Life Insurance
100% Employer paid Long Term Disability and AD&D
24-hour travel assistance, mileage reimbursement, discounted Healthtrax gym membership, and employee appreciation events!
Child and Family Services, Inc. values a diverse workplace and strongly encourages applicants from the BIPOC, LGBTQ+, AAPI, Hispanic, Latinx and Veteran communities to apply for employment. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, citizenship, age, gender, sex,( including gender identity, sexual orientation, and pregnancy) disability status, protected veteran status, or any other characteristic protected by law.
Dining Services Team Member
Rochester, NY jobs
Job Description
St. John's is leading and inspiring a shift in society's views of elder hood. Join our family of dedicated, talented employees who are at the forefront of innovative senior services delivery in this community. St. John's embraces living every day by fostering a culture that is friendly, respectful, responsive, compassionate, innovative, and fun for both employees and the elders and residents that call St. John's home.
If this description speaks to you, continue reading about our Dining Services Team Member opportunity available at St. John's Home.
Position Summary:
The Dining Services Team Member supports service in the cafeteria and delivery of food to neighborhoods in a way that honors individual elders and staff needs, with a commitment to customer service. Responsibilities include:
Prep and stocking cafeteria and neighborhoods.
Prep and serve of hot and cold food in the cafeteria.
Maintains safe food handling and storage practices.
Expedites food to elders, staff on neighborhoods as needed.
Professionally fields requests for neighborhood meals.
Works closely with kitchen staff to ensure smooth meal delivery service.
May support utility as needed (washing dishes, pots, and maintaining a clean work environment).
Works register in cafeteria.
Reports and checks out with assistant manager/ Manager on Duty prior to end of shift.
Qualifications:
Desire and ability to interact and build relationships with elders and care for their needs.
Willingness to embrace and exemplify St. John's Brand Characteristics of being respectful, friendly,
responsive, compassionate, innovative and fun.
Experience in food service preferred.
Check out what we have to offer YOU at **************************************
Health, dental, vision insurance (30 hours+)
Employer sponsored life insurance & telemedicine (30 hours+)
Weekly paychecks
Competitive pay
Ability to pay your bills before pay day through PayActiv: ***********************************
Free parking
24/7 fitness center
Generous paid time off and holidays
On-site child care
Employee Assistance Plan
Cell phone discounts
Recognition activities and events
St. John's is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by laws and regulations.
Dining Services Team Member
Rochester, NY jobs
St. John's is leading and inspiring a shift in society's views of elder hood. Join our family of dedicated, talented employees who are at the forefront of innovative senior services delivery in this community. St. John's embraces living every day by fostering a culture that is friendly, respectful, responsive, compassionate, innovative, and fun for both employees and the elders and residents that call St. John's home.
If this description speaks to you, continue reading about our Dining Services Team Member opportunity available at St. John's Home.
Position Summary: The Dining Services Team Member supports service in the cafeteria and delivery of food to neighborhoods in a way that honors individual elders and staff needs, with a commitment to customer service. Responsibilities include:
Prep and stocking cafeteria and neighborhoods.
Prep and serve of hot and cold food in the cafeteria.
Maintains safe food handling and storage practices.
Expedites food to elders, staff on neighborhoods as needed.
Professionally fields requests for neighborhood meals.
Works closely with kitchen staff to ensure smooth meal delivery service.
May support utility as needed (washing dishes, pots, and maintaining a clean work environment).
Works register in cafeteria.
Reports and checks out with assistant manager/ Manager on Duty prior to end of shift.
Qualifications:
Desire and ability to interact and build relationships with elders and care for their needs.
Willingness to embrace and exemplify St. John's Brand Characteristics of being respectful, friendly,responsive, compassionate, innovative and fun.
Experience in food service preferred.
Check out what we have to offer YOU at **************************************
Health, dental, vision insurance (30 hours+)
Employer sponsored life insurance & telemedicine (30 hours+)
Weekly paychecks
Competitive pay
Ability to pay your bills before pay day through PayActiv: ***********************************
Free parking
24/7 fitness center
Generous paid time off and holidays
On-site child care
Employee Assistance Plan
Cell phone discounts
Recognition activities and events
St. John's is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by laws and regulations.
Auto-ApplyDining Services Team Member
Rochester, NY jobs
St. John's is leading and inspiring a shift in society's views of elder hood. Join our family of dedicated, talented employees who are at the forefront of innovative senior services delivery in this community. St. John's embraces living every day by fostering a culture that is friendly, respectful, responsive, compassionate, innovative, and fun for both employees and the elders and residents that call St. John's home.
If this description speaks to you, continue reading about our Dining Services Team Member opportunity available at St. John's Home.
Position Summary:
The Dining Services Team Member supports service in the cafeteria and delivery of food to neighborhoods in a way that honors individual elders and staff needs, with a commitment to customer service. Responsibilities include:
Prep and stocking cafeteria and neighborhoods.
Prep and serve of hot and cold food in the cafeteria.
Maintains safe food handling and storage practices.
Expedites food to elders, staff on neighborhoods as needed.
Professionally fields requests for neighborhood meals.
Works closely with kitchen staff to ensure smooth meal delivery service.
May support utility as needed (washing dishes, pots, and maintaining a clean work environment).
Works register in cafeteria.
Reports and checks out with assistant manager/ Manager on Duty prior to end of shift.
Qualifications:
Desire and ability to interact and build relationships with elders and care for their needs.
Willingness to embrace and exemplify St. John's Brand Characteristics of being respectful, friendly,
responsive, compassionate, innovative and fun.
Experience in food service preferred.
Check out what we have to offer YOU at **************************************
Health, dental, vision insurance (30 hours+)
Employer sponsored life insurance & telemedicine (30 hours+)
Weekly paychecks
Competitive pay
Ability to pay your bills before pay day through PayActiv: ***********************************
Free parking
24/7 fitness center
Generous paid time off and holidays
On-site child care
Employee Assistance Plan
Cell phone discounts
Recognition activities and events
St. John's is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by laws and regulations.
Auto-ApplyCustomer Service
Schenectady, NY jobs
Job Description
Passion / Integrity / Professionalism / Customer Service
Are you a People Person?
Our customer service team is responsible for being the first point of contact for new and existing members. The first person a member sees when they arrive and the last person they see when leaving, our customer service team sets the tone for our members experience while at the club. Our team members are fully versed on club operations and services and have one of the busiest positions in the club.
Attention to detail, professionalism and passion are key attributes of the ideal candidate. In addition to greeting and interacting with members, our customer service team serves protein shakes, operates cash register, assists with member tours and questions, enrolls members in fitness classes and sessions, handles incoming phone calls and assists with cleaning in our facility. Team members in this position are typically cross trained to perform many different functions.
Prior experience in a fast paced retail business is helpful. Fitness minded individuals are encouraged to apply. This position provides opportunity for advancement into personal training, group Exercise instruction and management.
EOE
Customer Service - Latham
Watervliet, NY jobs
Passion / Integrity / Professionalism / Customer Service
Are you a People Person?
Our customer service team is responsible for being the first point of contact for new and existing members. The first person a member sees when they arrive and the last person they see when leaving, our customer service team sets the tone for our members experience while at the club. Our team members are fully versed on club operations and services and have one of the busiest positions in the club.
Attention to detail, professionalism and passion are key attributes of the ideal candidate. In addition to greeting and interacting with members, our customer service team serves protein shakes, operates cash register, assists with member tours and questions, enrolls members in fitness classes and sessions, handles incoming phone calls and assists with cleaning in our facility. Team members in this position are typically cross trained to perform many different functions.
Prior experience in a fast paced retail business is helpful. Fitness minded individuals are encouraged to apply. This position provides opportunity for advancement into personal training, group Exercise instruction and management.
EOE
Customer Service Associate
Amherst, NY jobs
The hourly range for this position starts at $19.00/hour- $20.00/hour, depending on experience, qualifications and location. Final compensation will be determined during the interview process. The ideal candidate brings strong communication skills, and a background in customer service and a passion for helping clients succeed. This individual will assist all customer calls by providing clinical knowledge, determining product needs, entering orders correctly, handling complaints, and successfully connecting the caller to the correct department or person.
Essential Functions:
* Answer incoming telephone calls, transfer calls when necessary
* Provide customer needs determination and assist customers with their orders
* Provide customer with navigating assistance with Ivoclar.com
* Assist clinical customers with product usage and offer resolution via E-mail
and phone
* Prepare and enter customer orders. Coordinate literature requests when necessary
* Provide support to Clinical Sales and Inside Sales Account Managers
by responding to product and/or literature requests
* Provide customer assistance in tracking packages, locating or replacing orders
* Perform other clerical/administrative duties or assist in special projects as assigned
by the Customer Service Management team
Your Qualifications:
* Previous customer service experience required. Experience in a product-
related environment preferred.
* Strong communication, telephone, computer and data entry skills required
* Ability to work independently, prioritize and multitask in a dynamic environment
* ERP/CRM/Salesforce experience highly desired
* Dental Degree or background a plus
Physical Demands:
* Must be able to sit for up to 8 hours a day, view computer monitor and move
about effectively to fulfill the essential functions of the job. Manual dexterity
needed for alpha/numerical computer input.
* Ability to perform filing duties, bend and lift 10-20 lbs.
Benefits Offered:
* Medical plan
* Prescription drug coverage
* Dental plan
* Retirement savings plan
* Disability benefits
* Flexible spending account
* Voluntary benefits
* Time off program
* Wellness program
Let's achieve our goal together.
If you are looking for a job where you can contribute actively, develop personally and professionally and make a lasting difference then this is the right place for you. As an international family business with a long-term perspective, we know that it is our around 3600 employees that are the key to our success. Let's achieve our goal together: Making people smile.
Ivoclar is committed to Equal Employment Opportunity and Affirmative Action and, as such, affirms in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, religion, color, national origin, citizenship, sex, age, veteran status, disability, genetic information, sexual orientation, gender identity or any other protected characteristic. Ivoclar will not discriminate against persons because of their disability and will make reasonable accommodations for known physical or mental limitations of qualified employees and applicants with disabilities. We will also make reasonable accommodations during the interview and selection process.
Candidates must be legally authorized to work in the United States on a permanent basis. This position is not eligible for employer-based visa sponsorship now or in the future.
Auto-ApplyCustomer Service
Clifton Park, NY jobs
Job Description
Passion / Integrity / Professionalism / Customer Service
Are you a People Person?
Our customer service team is responsible for being the first point of contact for new and existing members. The first person a member sees when they arrive and the last person they see when leaving, our customer service team sets the tone for our members experience while at the club. Our team members are fully versed on club operations and services and have one of the busiest positions in the club.
Attention to detail, professionalism and passion are key attributes of the ideal candidate. In addition to greeting and interacting with members, our customer service team serves protein shakes, operates cash register, assists with member tours and questions, enrolls members in fitness classes and sessions, handles incoming phone calls and assists with cleaning in our facility. Team members in this position are typically cross trained to perform many different functions.
Prior experience in a fast paced retail business is helpful. Fitness minded individuals are encouraged to apply. This position provides opportunity for advancement into personal training, group Exercise instruction and management.
EOE
Client Service Team Member
Service team member job at SLT
Job DescriptionSalary: 15.69
CLIENT SERVICES TEAM Greenwich, CT
Reports To: Studio Manager
Employment Status: Part Time/Non-Exempt
KEY RESPONSIBILITIES
Greet and engage clients in a positive and friendly manner
Provide the highest level of client/customer service and hospitality to all clients/prospective clients
Share pricing and class information with prospective clients
Deliver Megaformer machine demos to new clients
Complete studio tours with new clients
Work alongside and support SLT instructors to ensure a successful and seamless client check-in and class experience
Ensure complete knowledge of Mariana Tek system
Assist Management with day-to-day operations of the studio
Ensure prompt response to studio emails; notify Studio Manager if needed
Understand SLT product knowledge, policies and procedures for retail operations
Complete basic Megaformer machine maintenance
Actively maintain studio cleanliness and organization between each class so each client receives the best SLT experience
Assist in retail inventory at the end of the month
Complete opening and/or closing checklists
Perform other studio duties as needed
QUALIFICATIONS
Mariana Tek software experience a plus
Leadership experience a plus
Must have superior customer service skills
Must have excellent interpersonal skills and a service-oriented outlook
Must be highly organized
Ability to work independently as well as on a team
Should have a strong ability to communicate clearly with team members, clients and senior management
Must be able to move and/or lift heavy items, up to 50 lbs.
WORK REQUIREMENTS
Must be available to work:
Minimum of three shifts per week; minimum 4 hours each
Ability to work flexible hours; early morning/late night/ weekends
Some holidays (open year-round)
SLT actively seeks a diverse applicant pool in order to build the strongest possible team. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Wellness Respite Associate | Crisis Service
New Brunswick, NJ jobs
Under the direction of the Program Manager, the Wellness Associate provides supportive services for guests to have a meaningful and successful stay; to learn crisis coping skills and to work towards realizing their full potential. During their stay guests will work on a Wellness Plan and be linked to services and resources within their community in collaboration with the Wellness Respite Associate. Wellness Respites offer stays for up to ten days and provide an open-door setting where guests can continue their daily activities. This program provides an alternative to hospitalization for individuals who are in crisis.
Highlights:
Follows team protocol for charting and recording current treatment information for guests. This includes ongoing documentation of current medications and follow-up appointments.
Maintains accurate records related to the service plan and support services provided.
Maintains a working relationship with all guests and provides residential (guest) counselling.
Supports guests to identify and develop coping strategies related to daily stresses, encouraging guests towards their personal vision of recovery, and supporting and assisting the achievement of personal goals.
Receives all guests and all contacts (family members, community participants, treatment, and social service providers) in a timely and respectful manner.
Advocates with and/or on behalf of guests to access needed and desired community resources and works with the guests and team members to develop socialization/recreational opportunities.
Full-time | 40 hours p/w| Benefit Eligible including 6 weeks PTO & 11 Holidays
Hourly Rate: $19.23 - 22.12 based on credentials
PM22
Requirements:
Bachelors degree in a mental health/human service discipline OR
High School Diploma or GED plus 4 years of related work / life experience.
Ability to conduct individual and group educational training to a wide range of learning levels.
Strong assessment skills and the ability to manage crises.
Solid organization, time management and multitask skills.
C.P.R.P. (Certified Psychiatric Rehabilitation Practitioner) preferred.
Ability to work with individuals with mental illness in a caring and professional manner.
Proficient in MS Office products.
Valid NJ drivers license with acceptable driving record.
Lived Experience: CSPNJ prioritizes hiring people who use their own life experience dealing with mental health/substance use issues to inspire and support others.
Compensation details: 19.23-22.12 Hourly Wage
PI5c6f24129baf-31181-38830155
Client Service Team Member
Service team member job at SLT
Job DescriptionSalary: 15.13
CLIENT SERVICES TEAM Short Hills, NJ
Reports To: Studio Manager
Employment Status: Part Time/Non-Exempt
KEY RESPONSIBILITIES
Greet and engage clients in a positive and friendly manner
Provide the highest level of client/customer service and hospitality to all clients/prospective clients
Share pricing and class information with prospective clients
Deliver Megaformer machine demos to new clients
Complete studio tours with new clients
Work alongside and support SLT instructors to ensure a successful and seamless client check-in and class experience
Ensure complete knowledge of Mariana Tek system
Assist Management with day-to-day operations of the studio
Ensure prompt response to studio emails; notify Studio Manager if needed
Understand SLT product knowledge, policies and procedures for retail operations
Complete basic Megaformer machine maintenance
Actively maintain studio cleanliness and organization between each class so each client receives the best SLT experience
Assist in retail inventory at the end of the month
Complete opening and/or closing checklists
Perform other studio duties as needed
QUALIFICATIONS
Mariana Tek software experience a plus
Leadership experience a plus
Must have superior customer service skills
Must have excellent interpersonal skills and a service-oriented outlook
Must be highly organized
Ability to work independently as well as on a team
Should have a strong ability to communicate clearly with team members, clients and senior management
Must be able to move and/or lift heavy items, up to 50 lbs.
WORK REQUIREMENTS
Must be available to work:
Minimum of three shifts per week; minimum 4 hours each
Ability to work flexible hours; early morning/late night/ weekends
Some holidays (open year-round)
SLT actively seeks a diverse applicant pool in order to build the strongest possible team. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.