How to hire a small business banking officer

How to hire a small business banking officer, step by step

Here's a step-by-step small business banking officer hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a small business banking officer job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new small business banking officer
• Step 8: Go through the hiring process checklist

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1. Identify your hiring needs

   Before you start hiring a small business banking officer, identify what type of worker you actually need. Certain positions might call for a full-time employee, while others can be done by a part-time worker or contractor.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   Hiring the perfect small business banking officer also involves considering the ideal background you'd like them to have. Depending on what industry or field they have experience in, they'll bring different skills to the job. It's also important to consider what levels of seniority and education the job requires and what kind of salary such a candidate would likely demand.

   Here's a comparison of small business banking officer salaries for various roles:

   Type of Small Business Banking Officer	Description	Hourly rate
   Small Business Banking Officer	Loan officers evaluate, authorize, or recommend approval of loan applications for people and businesses.	$13-48
   Loan Consultant	A Loan Consultant specializes in assessing loan applications to ensure potential clients uphold their financial obligations. Their responsibilities include conducting interviews with applicants, reviewing and verifying documentation, and evaluating financial credit and other records... Show more	$12-25
   Mortgage Consultant	A mortgage consultant is a professional who helps customers and businesses identify the best option for mortgage deals based on their financial resources. To maintain an excellent relationship with clients, mortgage consultants must possess a broad knowledge of the company's products to answer all the clients' queries and concerns... Show more	$11-30

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Financial Statements
   • Business Development
   • Cash Management
   • Financial Analysis
   • Financial Services
   • Merchant Services
   • Commercial Banking
   • Cross-Sell
   • Loan Applications
   • Commercial Loans
   • Business Loans
   • Business Products
   • SBA
   • Origination

   Check all skills

   Responsibilities:

   • Manage a combination of commercial and personal banking relationships, and promote cross-selling across multiple product lines.
   • Register patients in database to obtain demographic and insurance information as well as schedule appointments and procedures.
   • Conduct comprehensive financial profiling of clients to uncover additional products and services.

3. Make a budget

   Including a salary range in your small business banking officer job description is one of the best ways to attract top talent. A small business banking officer can vary based on:

   • Location. For example, small business banking officers' average salary in alaska is 57% less than in new york.
   • Seniority. Entry-level small business banking officers 72% less than senior-level small business banking officers.
   • Certifications. A small business banking officer with certifications usually earns a higher salary.
   • Company. Working for an established firm or a new start-up company can make a big difference in a small business banking officer's salary.

   Average small business banking officer salary

   $53,664yearly

   $25.80 hourly rate

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   Entry-level small business banking officer salary

   $28,000 yearly salary

   Updated December 24, 2025

4. Writing a small business banking officer job description

   A job description for a small business banking officer role includes a summary of the job's main responsibilities, required skills, and preferred background experience. Including a salary range can also go a long way in attracting more candidates to apply, and showing the first name of the hiring manager can also make applicants more comfortable. As an example, here's a small business banking officer job description:

   Small business banking officer job description example

   Chubb is the world's largest publicly traded property and casualty insurer. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
   
   Reporting directly to the Division CUO, the VP, Underwriting Officer has responsibility for the P&C product line P&L for the Chubb Small Business Division in North America. Overall responsibilities are to instill underwriting excellence and continuous operational improvement, aligned to the division transformation and strategic objectives.
   
   The Underwriting Officer promotes and supports growth opportunities while maintaining underwriting integrity, and develops and directs operational improvements. As a key leader for Underwriting and Portfolio Management, this individual will be tasked with leading diverse stakeholders across operational and transformation efforts to build organizational capability, talent management, promote communication and a culture of superior portfolio management and product underwriting.
   RESPONSIBILITIES:
   
   Ensures the achievement of continued profitability, growth, and operational efficiencies of the business through assessment of risk tolerance, market appetite, and emerging risk/underwriting issues. Balances both immediate and long-term objectives for the organization with a continuous focus on the balance of portfolio management with distribution and customer experience Accountable for the profitability of the division P&L - analyzing product portfolio for opportunities and providing recommendations by product, distribution channel, and geography Oversees execution of digital transformation initiatives under an Agile, dynamic operating model Manages underwriting authority, and ensures their alignment with platform rules and appetite - responsible for one off referrals where business exceeds regional underwriting management authority Champions opportunities and recommendations to enhance P&L performance. Provides early warning on developing issues in claims, persistency, acquisition expenses, and resulting implications to P&L across products/channels business mix. Drives the development and implementation of strategic and operational objectives for the small business division's transformation Provides strategic leadership and oversight for the product development and ongoing management, as well as data management and reporting areas of the business Develops and maintains underwriting guidelines, best practices, audit and compliance Responsible for determining the structure and personnel required to meet current and future business needs; identifies and develops the talent to meet those needs. Key owner in development and management of financial plans and forecasting
   
   COMPETENCIES, SPECIFIC SKILLS:
   
   Advanced critical evaluation and analytical skills. Ability to apply critical thinking to complex business models and scenarios, providing business recommendations/solutions. Ability to effectively translate complex issues into standard business/financial language that can be used to make decisions. Working knowledge of US GAAP for FAS 60 products, US statutory financial requirements Ability to work effectively in a dynamic business transformation and data / analytics centric environment Highly effective business written and oral communication skills, which includes strong presentation skills and influencing/persuasive skills.
   
   EDUCATION//EXPERIENCE:
   
   10+ years of experience of relevant P&C product, portfolio management and underwriting experience; strong preference for digital / automated distribution channels Proven track record of P&L management and underwriting results Bachelor's degree in Business, Finance, Management, Actuary, Legal, or related field. Extensive knowledge of underwriting practices, products, processes, and industry trends. Strong managerial and leadership skills needed to set direction and manage a complex underwriting, product, analytics, which sets a standard of excellence
   
   Chubb strives to offer a diverse and inclusive and rewarding work environment.Teamwork and mutual respect are central to how Chubb operates and we believe the best solutions draw upon diverse perspectives, experiences and skills.We operate in such a way where everyone, regardless of their singular background has the opportunity to contribute to our collective success.

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5. Post your job

   There are various strategies that you can use to find the right small business banking officer for your business:

   • Consider promoting from within or recruiting from your existing workforce.
   • Ask for referrals from friends, family members, and current employees.
   • Attend job fairs at local colleges to find candidates who meet your education requirements.
   • Use social media platforms like LinkedIn, Facebook, and Twitter to reach potential job candidates.

   Post your job online:

   • Post your small business banking officer job on Zippia to find and attract quality small business banking officer candidates.
   • Use niche websites such as efinancialcareers, financialjobsweb.com, careerbank, financial job bank.
   • Post a job on free websites.

6. Interview candidates

   Your first interview with small business banking officer candidates should focus on their interest in the role and background experience. As the hiring process goes on, you can learn more about how they'd fit into the company culture in later rounds of interviews.

   It's also good to ask about candidates' unique skills and talents to see if they match your ideal candidate profile. If you think a candidate is good enough for the next step, you can move on to the technical interview.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new small business banking officer

   Once you've found the small business banking officer candidate you'd like to hire, it's time to write an offer letter. This should include an explicit job offer that includes the salary and the details of any other perks. Qualified candidates might be looking at multiple positions, so your offer must be competitive if you like the candidate. Also, be prepared for a negotiation stage, as candidates may way want to tweak the details of your initial offer. Once you've settled on these details, you can draft a contract to formalize your agreement.

   It's equally important to follow up with applicants who don't get the job with an email letting them know that the position has been filled.

   To prepare for the new employee's start date, you can create an onboarding schedule and complete any necessary paperwork, such as employee action forms and onboarding documents like I-9 forms, benefits enrollment, and federal and state tax forms. Human Resources should also ensure that a new employee file is created.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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