Smart Data jobs

Software Engineer Intern, Platform Architecture Smart Data Solutions, a leading provider of data management, claim routing and workflow solutions to health plans and TPAs, is looking for passionate and driven interns to join our team this summer! What you'll be doing? Develop, test, and deploy code and configuration updates per SDS standards Analyze existing processes using monitoring tools to identify and implement code optimizations or database configuration updates Assist with Platform Architecture Team in fulfilling platform project initiatives Document updates, testing, and technical monitoring plans Draft internally- and externally-facing descriptions and diagrams of base workflow processes Perform other duties as assigned The duties set forth above are essential job functions for the role. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions What we're looking for? Required skills: A Junior or Senior, pursing a 4-year degree in computer science or equivalent degree. Proficiency in at least 1 modern high level programming language, preferably Java Intermediate relational database knowledge (MySQL) Intermediate Unix-like operating system knowledge Basic to intermediate Windows-like operating system knowledge Knowledge of (or experience with) Docker or Kubernetes is a plus Knowledge of (or experience with) Apache Tomcat or Spring framework is a plus Knowledge of REST/web service API frameworks is a plus Experience with Git/Version Control and CI/CD Highly organized and disciplined Works independently, but can also collaborate within a team environment Strong writing skills, particularly for process documentation and communication Microsoft Excel, Word, and Windows Ability to understand processes, analyze, and identify improvements. Ability to comprehend and follow written policies, procedures, and directions. Communication and reporting style that emphasizes simplicity and elimination of noise in favor of substantive and actionable data Action orientation and ability to consistently complete assigned tasks on time Location: This role can be located in our Dallas, TX or Eagan, MN office. This is a hybrid role with 3 days in-office requirements. Why this is the company for you? Top Benefits & Perks: A company culture that is authentic, innovative, and collaborative! Our most powerful strength is our people! We build impactful solutions for our customers - their success is our success! A professional development and growth-oriented workplace Generous benefits including, health insurance, short-term, and long-term disability 401(k) with a company match to provide a better future in your retirement years A flexible environment with a competitive paid time off package; including vacation, holiday, give-back day, and a floating day Who is Smart Data Solutions? Smart Data Solutions (SDS) is a technology leader in healthcare process automation and interoperability. As a strategic partner, SDS helps clients digitally transform their operations, delivering tangible value through reduced costs, streamlined workflows, and an improved customer experience. With data, AI, and automation at its core, SDS provides solutions in Digital Mailroom and Data Capture, Clearinghouse, Intelligent Medical Records, Prior Authorization and Claim Operations. Trusted by over 500 clients-including multiple Blue Cross Blue Shield plans, regional health plans, TPAs, providers, and healthcare partners-SDS streamlines complex front, middle, and back-office operations. Smart Data Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

The position is responsible for project managing successful deployment of Smart Data Solution products across various healthcare customers, ensuring seamless integration, timely execution, and customer satisfaction. This role involves working closely with customers, engineering, client partners and internal stakeholders to implement solutions that ensures operational efficiency, aligns with business goals, and enhances customer satisfaction through seamless onboarding and adoption. What you'll be doing? Project & Program Management: Plan, execute and oversee the end-to-end implementation of the Smart Data Solution products, ensuring projects are delivered on time, within scope, and within budget. Identify potential risks and develop mitigation strategies to ensure smooth implementation. Develop and manage a detailed project plan to align with budget and forecast Organize project update meetings and associated agendas Track project deliverables, dependencies, and due dates Manage change control, issues/risk management and reporting Manage project team escalations for resolution Maintain communication between all team members regarding due deliverables, and make appropriate adjustments to ensure that all due dates are met Customer & Stakeholder Management: Serve as the primary point of contact for clients throughout the implementation process. Conduct client needs assessments, gap analyses, and workflow mapping. Facilitate regular status meetings, progress reports, and executive briefings. Train end-users and provide support to optimize system adoption Technical & Process Integration Assist in translating business rules into technical specifications Build testing plans and assist during testing phases. Troubleshoot and resolve technical or operational issues during deployment . Performance Monitoring & Continuous Improvement Track key performance indicators (KPIs) to measure project success. Document best practices and lessons learned for process enhancement Leverage analytics and reporting to identify inefficiencies and implement data-driven process improvements. Identify opportunities for automation, self-service tools, and technology enhancements to streamline implementation. Perform other duties as assigned. The duties set forth above are essential job functions for the role. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. What we're looking for? Required skills: Education and Experience Pursuing a Bachelor's or Master's degree in healthcare administration, information systems, business analysis, or a related field. Experience in project management methodologies (Agile, Scrum, Waterfall, etc.). Ability to analyze data and metrics to drive strategic decisions and process improvements. Coursework or projects in business management, project management, data analytics, or related fields Familiarity with Agile/Scrum methodologies is a bonus Soft Skills: Excellent communication, stakeholder management, and client relationship skills. Strong problem-solving abilities and adaptability to changing priorities. High attention to detail and ability to manage multiple projects simultaneously. Ability to manage tasks, work with stakeholders, and support business initiatives. Location: This role can be located in our Dallas, TX or Eagan, MN office. This is a hybrid role with 3 days in-office per week. Why this is the company for you? Top Benefits & Perks: A company culture that is authentic, innovative, and collaborative! Our most powerful strength is our people! We build impactful solutions for our customers - their success is our success! A professional development and growth-oriented workplace Generous benefits including, health insurance, short-term, and long-term disability 401(k) with a company match to provide a better future in your retirement years A flexible environment with a competitive paid time off package; including vacation, holiday, give-back day, and a floating day Who is Smart Data Solutions? Smart Data Solutions (SDS) is a technology leader in healthcare process automation and interoperability. As a strategic partner, SDS helps clients digitally transform their operations, delivering tangible value through reduced costs, streamlined workflows, and an improved customer experience. With data, AI, and automation at its core, SDS provides solutions in Digital Mailroom and Data Capture, Clearinghouse, Intelligent Medical Records, Prior Authorization and Claim Operations. Trusted by over 500 clients-including multiple Blue Cross Blue Shield plans, regional health plans, TPAs, providers, and healthcare partners-SDS streamlines complex front, middle, and back-office operations. Smart Data Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

As a technology leader in healthcare process automation and interoperability, Smart Data Solutions (SDS) is a strategic partner that utilizes data and intelligent automation to digitally transform operations and deliver outcomes for clients which reduces costs, streamlines workflows, and improves overall customer experience. Looking to the future, Smart Data Solutions has ambitious growth plans for the next few years and is currently seeking a Systems Administrator to join our team! What you'll be doing? The Systems Administrator will be responsible for designing, implementing, and maintaining complex systems that support our business operations. The ideal candidate will have experience in both hardware and software systems, and a deep understanding of network infrastructure, cybersecurity, and cloud computing. Duties and Responsibilities include, but are not limited to: Systems Administration: Manage and maintain servers, networks, and IT infrastructure to ensure optimal performance, availability, and security. Perform routine system maintenance, including updates, patches, and backups. Monitor system performance and respond to alerts and incidents. Create and maintain system documentation, diagrams, and standard operating procedures (SOPs). Ensure compliance with security policies and standards, and support audits and vulnerability assessments. Desktop Support: Provide Tier 1 and 2 support to end-users, resolving hardware and software issues for desktops, laptops, printers, and peripherals. Assist with onboarding and offboarding, including setting up and decommissioning accounts, devices, and access permissions. Install and configure desktop applications and operating systems. Troubleshoot and resolve network connectivity issues for users. Project Support & Collaboration: Participate in IT projects, including upgrades, migrations, and new technology implementations. Collaborate with cross-functional teams to deliver IT solutions that meet business requirements. Act as a technical resource for junior team members, providing guidance and mentorship. What we're looking for? Required skills: Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent experience. 3+ years of experience in systems administration and desktop support. Strong knowledge of Windows/Linux server administration, Active Directory, DNS, DHCP, and virtualization technologies. Proficiency in scripting and automation. Familiarity with network configuration and troubleshooting (e.g., switches, firewalls, VLANs). Experience with cloud platforms (e.g., Azure, AWS) is preferred. Excellent communication skills and the ability to work independently and in a team environment. Relevant certifications such as CompTIA Network+, Microsoft Certified Systems Administrator (MCSA), or similar are a plus. Analytical thinking and problem-solving skills. Customer service orientation and ability to interact with non-technical users. Strong organizational skills with the ability to prioritize and multitask effectively. Attention to detail and a proactive approach to identifying and resolving issues. Why this is the company for you? Top Benefits & Perks: A company culture that is authentic and values forward thinking, collaboration, and fairness! We work hard for our customers and have fun along the way! A professional development and growth-oriented workplace Generous benefits including, health insurance, short-term, and long-term disability 401(k) with a company match to provide a better future in your retirement years Work-life balance with competitive paid time off package; including vacation, holiday, and a floating day Who is Smart Data Solutions? For over 20 years, Smart Data Solutions has been partnering with leading payer organizations to provide automation and technology solutions enabling data standardization and workflow automation. The company brings a comprehensive set of turn-key services to handle all claims and claims-related information regardless of format (paper, fax, electronic), digitizing and normalizing for seamless use by payer clients. Solutions include intelligent data capture, conversion and digitization, mailroom management, comprehensive clearinghouse services and proprietary workflow offerings. SDS' headquarters are just outside of St. Paul, MN with 300+ employees and leverages dedicated onshore and offshore resources as part of its service delivery model. The company counts over 420 healthcare organizations as clients, including a number of Blues plans, large regional health plans and leading independent TPAs, handling over 500 million transactions of varying types annually with a 98%+ customer retention rate. SDS has also invested meaningfully in automation and machine learning capabilities across its tech-enabled processes to drive scalability and greater internal operating efficiency while also improving client results. SDS recently partnered with a leading growth-oriented investment firm, Parthenon Capital, to further accelerate expansion and product innovation. Location: Plano, TX (Dallas office) Smart Data Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

Job Description Project Manager, Implementation Smart Data Solutions, a leading provider of data management, claim routing and workflow solutions to health plans and TPAs, is looking for an Implementation Project Manager to join our team! The Implementation Project Manager is responsible for leading and managing successful deployment of Smart Data Solution products across various healthcare customers, ensuring seamless integration, timely execution, and customer satisfaction. This role involves working closely with customers, engineering, client partners and internal stakeholders to implement solutions that ensures operational efficiency, aligns with business goals, and enhances customer satisfaction through seamless onboarding and adoption. What you'll be doing? Project & Program Management: Plan, execute and oversee the end-to-end implementation of the Smart Data Solution products, ensuring projects are delivered on time, within scope, and within budget. Identify potential risks and develop mitigation strategies to ensure smooth implementation. Develop scalable processes for managing multiple concurrent implementations across different healthcare customers. Work closely with Product and Engineering teams to refine implementation workflows, resolve technical roadblocks, drive automation, and enhance system integrations. Develop and manage a detailed project plan to align with budget and forecast Organize project update meetings and associated agendas Track project deliverables, dependencies, and due dates Manage change control, issues/risk management and reporting Manage project team escalations for resolution Maintain communication between all team members regarding due deliverables, and make appropriate adjustments to ensure that all due dates are met Customer & Stakeholder Management: Serve as the primary point of contact for clients throughout the implementation process. Conduct client needs assessments, gap analyses, and workflow mapping. Facilitate regular status meetings, progress reports, and executive briefings. Train end-users and provide support to optimize system adoption Technical & Process Integration Assist in translating business rules into technical specifications Evaluate business problems and align process and technology solutions to meet client business goals and objectives Build testing plans and assist during testing phases. Troubleshoot and resolve technical or operational issues during deployment. Performance Monitoring & Continuous Improvement Track key performance indicators (KPIs) to measure project success. Gather feedback from clients to improve future implementations. Document best practices and lessons learned for process enhancement Leverage analytics and reporting to identify inefficiencies and implement data-driven process improvements. Identify opportunities for automation, self-service tools, and technology enhancements to streamline implementation. What we're looking for? Required skills: Education and Experience 3+ years of experience in software implementation, project management, or professional services, preferably in healthcare technology Proven experience leading complex, multi-stakeholder software implementations. Expertise in project management methodologies (Agile, Scrum, Waterfall, etc.). Strong understanding of customer success, onboarding, and software adoption strategies. Excellent leadership, communication, and stakeholder management skills. Ability to analyze data and metrics to drive strategic decisions and process improvements. Technical Skills Knowledge of cloud-based SaaS deployment, system configurations, and implementation best practices. Familiarity with SQL, data migration processes, and healthcare data security protocols. Experience with project management and implementation tools like JIRA, Salesforce, Smartsheet, Clarity, or similar platforms. Previous experience working in high-growth or fast-paced SaaS environments. PMP, PMI-ACP, or similar project management certification is a plus. Understanding of AI/ML applications in healthcare is a plus. Soft Skills: Excellent communication, stakeholder management, and client relationship skills. Strong problem-solving abilities and adaptability to changing priorities. High attention to detail and ability to manage multiple projects simultaneously. Team-oriented mindset with leadership and negotiation capabilities Location: This role can be located in our Dallas, TX or Eagan, MN office. This is a hybrid role with 3 days in-office requirements. Why this is the company for you? Top Benefits & Perks: A company culture that is authentic, innovative, and collaborative! Our most powerful strength is our people! We build impactful solutions for our customers - their success is our success! A professional development and growth-oriented workplace Generous benefits including, health insurance, short-term, and long-term disability 401(k) with a company match to provide a better future in your retirement years A flexible environment with a competitive paid time off package; including vacation, holiday, give-back day, and a floating day Who is Smart Data Solutions? Smart Data Solutions (SDS) is a technology leader in healthcare process automation and interoperability. As a strategic partner, SDS helps clients digitally transform their operations, delivering tangible value through reduced costs, streamlined workflows, and an improved customer experience. With data, AI, and automation at its core, SDS provides solutions in Digital Mailroom and Data Capture, Clearinghouse, Intelligent Medical Records, Prior Authorization and Claim Operations. Trusted by over 500 clients-including multiple Blue Cross Blue Shield plans, regional health plans, TPAs, providers, and healthcare partners-SDS streamlines complex front, middle, and back-office operations. Smart Data Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

Job Description Senior Software Engineer, Product Development Smart Data Solutions, a leading provider of data management, claim routing and workflow solutions to health plans and TPAs, is looking for a Senior Software Engineer, Product Development. What you'll be doing? Should be capable of independently coding and testing in Java as an individual contributor. Lead a team of developers, providing technical guidance, mentorship, and code reviews. Collaborate with cross-functional teams, including product managers, designers, and QA teams, to deliver high-quality software solutions. Architect and implement robust backend solutions using frameworks like Microservices. Optimize application performance and ensure best practices in coding, security, and maintainability. Troubleshoot, debug, and resolve complex technical issues. Stay updated with emerging trends and technologies in Java development and apply them to improve software quality and efficiency. The duties set forth above are essential job functions for the role. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. What we're looking for? Required skills: Proficiency with Java and experience in developing large-scale applications, including: Memory efficiency CPU efficiency Networking efficiency Security Proficiency with Unix-like operating systems (e.g., Linux) and Windows operating systems and related foundational concepts: File systems TCP/IP networking Processes and threads Strong knowledge of the MySQL relational databases (e.g., MySQL) including: Schema design Indexing Query optimization Views and Stored Procedures Strong knowledge of security best practices including: Web application security (e.g. OWASP) Database security Other Requirements: 4-year degree in Computer Science or equivalent, with 5 to 8 years of experience in Java technologies (Hands-on coding) Highly organized and disciplined. Extensive experience in software development, with a strong background in Java and full stack development. Ability to understand process workflows, analyze, and identify improvements. Strong writing skills, particularly for process documentation and communication Ability to comprehend and follow written policies, procedures, and directions. Disciplined in prompt communication responsiveness. Action orientation and ability to consistently complete assigned tasks on time Proven track record of leading and managing multidisciplinary technical teams, with strong mentoring and team-building capabilities. Excellent communication skills, with the ability to effectively convey technical concepts to diverse audiences. Strong analytical and problem-solving skills, with the ability to quickly identify and resolve issues. Preferred Qualifications: Experience with cloud platforms, microservices architecture, and DevOps practices. Knowledge of machine learning frameworks and tools. Experience with Agile methodologies and tools. Familiarity with machine learning concepts and implementation methodologies (good to have) Why this is the company for you? Top Benefits & Perks: A company culture that is authentic, innovative, and collaborative! Our most powerful strength is our people! We build impactful solutions for our customers - their success is our success! A professional development and growth-oriented workplace. Generous benefits including medical/accidental insurance and Social Security Fund contribution. Work-life balance with a 5-day work week and leaves as per the Labor Laws of India. Hybrid work opportunity. Who is Smart Data Solutions? Smart Data Solutions (SDS) is a technology leader in healthcare process automation and interoperability. As a strategic partner, SDS helps clients digitally transform their operations, delivering tangible value through reduced costs, streamlined workflows, and an improved customer experience. With data, AI, and automation at its core, SDS provides solutions in Digital Mailroom and Data Capture, Clearinghouse, Intelligent Medical Records, Prior Authorization and Claim Operations. Trusted by over 500 clients-including multiple Blue Cross Blue Shield plans, regional health plans, TPAs, providers, and healthcare partners-SDS streamlines complex front, middle, and back-office operations. Smart Data Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

Job Description Operations Document Processor / Scanner Smart Data Solutions, a leading provider of data management, claim routing and workflow solutions to health plans and TPAs, is looking for Mailroom Document Processors / Scanners to join our team! What you'll be doing? Document Processing Opening, sorting, batching and quality control of documents in a timely manner Preparing, verifying, and counting documents for scanning in a timely manner Preparing documents for scanning by unfolding/uncreasing, taping, removing rubber bands, or unstapling documents in a timely manner Fixing tears and making copies of documents, if needed Following proper sorting method with appropriate cover sheets as trained Ensuring Hi-Trust certification requirements are met, including but not limited to working on one client at a time, ensuring unprocessed mail is put back on P.O. Box shelf, ensuring processed mail is distributed to the scanning stations, and adhering to Smart Data Solutions Acceptable Use Policy Properly identifying P.O. Box, client name, and patient name on documents and ensuring mail is processed correctly according to client criteria Processing incoming mail based on customer required instructions Ensuring assigned work is completed to align with customer service level agreements Ensuring that all PHI is kept confidential and complying with all company policies and procedures Complying with the Acceptable Use Policy which includes but is not limited to always displaying your SDS-issued photo ID while in the building Scanning when business need arises Performing Scanner Operating duties and responsibilities as articulated below when business needs arise Maintaining acceptable levels of productivity to align with performance standards Performing all tasks assigned with great attention to detail and in a timely manner Must have ability to lift 45 pounds Must be able to remain in a stationary position for 50% of the time The duties set forth above are essential job functions for the role. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. Scanner Operating: Scanning, archiving, and quality control of documents, including paper and film Inputting appropriate data onto scanner computer screen, such as batch cover sheet information, by manipulating a mouse and typing on a keyboard Feeding documents through a scanner in a timely manner Keeping provided scanner logs up to date (i.e. storage box logs and company checklist log) Troubleshooting and correcting basic technical errors of the scanning machine(s) as they occur Operating and cleaning the scanner machines, including any new scanner machines introduced, pursuant to training provided Ensuring batches are scanned and placed into appropriate storage box Document processing (as described above) when business need arises Prioritizing rescan batches when they arrive Verifying batches are accurate before committing such batches Performing other basic office duties as assigned Performing all tasks assigned with great attention to detail and in a timely manner Ensuring that all PHI is kept confidential and complying with all company policies and procedures Ensuring daily assigned work is completed to align with customer service level agreements Complying with the Acceptable Use Policy which includes but is not limited to always displaying your SDS-issued photo ID while in the building Maintaining acceptable levels of productivity to align with performance standards Must have ability to lift 45 pounds Must be able to remain in a stationary position for 50% of the time The duties set forth above are essential job functions for the role. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. What we're looking for? Required skills: Strong organizational skills and attention to detail Manages time effectively and is dependable Communicates effectively Computer literacy Ability to perform other basic office duties as assigned Why this is the company for you? Top Benefits & Perks: A company culture that is authentic and values forward thinking, collaboration, and fairness! We work hard for our customers and have fun along the way! A professional development and growth-oriented workplace Generous benefits including, health insurance, short-term, and long-term disability 401(k) with a company match to provide a better future in your retirement years Work-life balance with competitive paid time off package; including vacation, holiday, and a floating day Who is Smart Data Solutions? For over 20 years, Smart Data Solutions has been partnering with leading payer organizations to provide automation and technology solutions enabling data standardization and workflow automation. The company brings a comprehensive set of turn-key services to handle all claims and claims-related information regardless of format (paper, fax, electronic), digitizing and normalizing for seamless use by payer clients. Solutions include intelligent data capture, conversion and digitization, mailroom management, comprehensive clearinghouse services and proprietary workflow offerings. SDS' headquarters are just outside of St. Paul, MN with 300+ employees and leverages dedicated onshore and offshore resources as part of its service delivery model. The company counts over 420 healthcare organizations as clients, including a number of Blues plans, large regional health plans and leading independent TPAs, handling over 500 million transactions of varying types annually with a 98%+ customer retention rate. SDS has also invested meaningfully in automation and machine learning capabilities across its tech-enabled processes to drive scalability and greater internal operating efficiency while also improving client results. SDS recently partnered with a leading growth-oriented investment firm, Parthenon Capital, to further accelerate expansion and product innovation. Location: Smart Data Solutions is located in Eagan, MN. Smart Data Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

Job Description Project Manager Intern, Implementation The position is responsible for project managing successful deployment of Smart Data Solution products across various healthcare customers, ensuring seamless integration, timely execution, and customer satisfaction. This role involves working closely with customers, engineering, client partners and internal stakeholders to implement solutions that ensures operational efficiency, aligns with business goals, and enhances customer satisfaction through seamless onboarding and adoption. What you'll be doing? Project & Program Management: Plan, execute and oversee the end-to-end implementation of the Smart Data Solution products, ensuring projects are delivered on time, within scope, and within budget. Identify potential risks and develop mitigation strategies to ensure smooth implementation. Develop and manage a detailed project plan to align with budget and forecast Organize project update meetings and associated agendas Track project deliverables, dependencies, and due dates Manage change control, issues/risk management and reporting Manage project team escalations for resolution Maintain communication between all team members regarding due deliverables, and make appropriate adjustments to ensure that all due dates are met Customer & Stakeholder Management: Serve as the primary point of contact for clients throughout the implementation process. Conduct client needs assessments, gap analyses, and workflow mapping. Facilitate regular status meetings, progress reports, and executive briefings. Train end-users and provide support to optimize system adoption Technical & Process Integration Assist in translating business rules into technical specifications Build testing plans and assist during testing phases. Troubleshoot and resolve technical or operational issues during deployment. Performance Monitoring & Continuous Improvement Track key performance indicators (KPIs) to measure project success. Document best practices and lessons learned for process enhancement Leverage analytics and reporting to identify inefficiencies and implement data-driven process improvements. Identify opportunities for automation, self-service tools, and technology enhancements to streamline implementation. Perform other duties as assigned. The duties set forth above are essential job functions for the role. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. What we're looking for? Required skills: Education and Experience Pursuing a Bachelor's or Master's degree in healthcare administration, information systems, business analysis, or a related field. Experience in project management methodologies (Agile, Scrum, Waterfall, etc.). Ability to analyze data and metrics to drive strategic decisions and process improvements. Coursework or projects in business management, project management, data analytics, or related fields Familiarity with Agile/Scrum methodologies is a bonus Soft Skills: Excellent communication, stakeholder management, and client relationship skills. Strong problem-solving abilities and adaptability to changing priorities. High attention to detail and ability to manage multiple projects simultaneously. Ability to manage tasks, work with stakeholders, and support business initiatives. Location: This role can be located in our Dallas, TX or Eagan, MN office. This is a hybrid role with 3 days in-office per week. Why this is the company for you? Top Benefits & Perks: A company culture that is authentic, innovative, and collaborative! Our most powerful strength is our people! We build impactful solutions for our customers - their success is our success! A professional development and growth-oriented workplace Generous benefits including, health insurance, short-term, and long-term disability 401(k) with a company match to provide a better future in your retirement years A flexible environment with a competitive paid time off package; including vacation, holiday, give-back day, and a floating day Who is Smart Data Solutions? Smart Data Solutions (SDS) is a technology leader in healthcare process automation and interoperability. As a strategic partner, SDS helps clients digitally transform their operations, delivering tangible value through reduced costs, streamlined workflows, and an improved customer experience. With data, AI, and automation at its core, SDS provides solutions in Digital Mailroom and Data Capture, Clearinghouse, Intelligent Medical Records, Prior Authorization and Claim Operations. Trusted by over 500 clients-including multiple Blue Cross Blue Shield plans, regional health plans, TPAs, providers, and healthcare partners-SDS streamlines complex front, middle, and back-office operations. Smart Data Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

Smart Data Solutions, a leading provider of data management, claim routing and workflow solutions to health plans and TPAs, is looking for passionate and driven Software Engineer, Support to join our team. What you'll be doing? Technical Support & Issue Resolution: Investigate, diagnose, and resolve support tickets related to software functionality, system integrations, data discrepancies, production issues and performance issues. Guide users through problem-solving steps for software configuration, connectivity, and troubleshooting. Document all ticket resolutions, technical solutions, and customer interactions in the ticketing system. Manage customer accounts to ensure processes are working as expected and identify potential problems. Understand and follow Smart Data Solutions' (SDS) workflow and associated technical systems. Understand and follow all assigned customer workflows including import and export processes. Interpret customer business processes, analyze problems, and recommend programmable solutions. Apply analytical and business knowledge to solve customer specified problems adhering to SDS coding standards and policies. Customer Interaction & Communication: Respond to support requests in a timely manner, ensuring first response and resolution times meet Service Level Agreements (SLAs). Provide clear, professional, and empathetic communication to customers regarding issue status and resolution steps. Educate users on best practices for using the software efficiently and securely. Gather customer feedback and collaborate with the Product team to improve software usability and stability. Collaboration & Continuous Improvement: Work closely with Engineering, Implementation, and Product teams to resolve escalated issues and provide customer insights for product enhancements. Identify recurring issues and contribute to the creation of Knowledge Base (KB) articles and self-service support documentation. Participate in support team training sessions to stay updated on new product features and troubleshooting techniques. What we're looking for? Education and Experience 2+ year experience in a Technical Support or Support Engineering role 4+ year degree in computer science or equivalent degree In-depth knowledge of Java SE & Java EE. Proficiency in working with relational databases (e.g., MySQL) Proficiency in Git and code collaboration platforms (e.g., GitHub, GitLab). Experience with cloud platforms like AWS, Google Cloud, or Azure. Proficiency in writing clean, maintainable, and efficient code. Skills and Competencies Technical Expertise: Deep knowledge of software integration, APIs, data migration, and system architecture. Proficiency in programming languages and database systems is a plus. Experience with ticketing systems (JIRA, ServiceNow, Zendesk, Freshdesk, or similar) Problem-Solving: Strong analytical skills to diagnose and resolve technical issues effectively. Communication: Excellent verbal and written communication skills for interacting with clients and internal teams. Client Focus: Commitment to understanding and fulfilling client needs and expectations. Preferred Skills Knowledge of DevOps practices and tools. Experience with security and compliance requirements in software deployment. Ability to understand process workflows, analyze, and identify improvements Ability to comprehend and follow written policies, procedures, and directions Action orientation and ability to consistently complete assigned tasks on time Location: This role is based in our Eagan, MN or Dallas, TX office. This is a hybrid role with requirements of 3 days in-office per week. Why this is the company for you? Top Benefits & Perks: A company culture that is authentic, innovative, and collaborative! Our most powerful strength is our people! We build impactful solutions for our customers - their success is our success! A professional development and growth-oriented workplace. Generous benefits including medical/accidental insurance and Social Security Fund contribution. A flexible environment with a competitive paid time off package; including vacation, holiday, give-back day, and a floating day. Who is Smart Data Solutions? Smart Data Solutions (SDS) is a technology leader in healthcare process automation and interoperability. As a strategic partner, SDS helps clients digitally transform their operations, delivering tangible value through reduced costs, streamlined workflows, and an improved customer experience. With data, AI, and automation at its core, SDS provides solutions in Digital Mailroom and Data Capture, Clearinghouse, Intelligent Medical Records, Prior Authorization and Claim Operations. Trusted by over 500 clients-including multiple Blue Cross Blue Shield plans, regional health plans, TPAs, providers, and healthcare partners-SDS streamlines complex front, middle, and back-office operations. Smart Data Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

Job Description As a technology leader in healthcare process automation and interoperability, Smart Data Solutions (SDS) is a strategic partner that utilizes data and intelligent automation to digitally transform operations and deliver outcomes for clients which reduces costs, streamlines workflows, and improves overall customer experience. Looking to the future, Smart Data Solutions has ambitious growth plans for the next few years and is currently seeking a Systems Administrator to join our team! What you'll be doing? The Systems Administrator will be responsible for designing, implementing, and maintaining complex systems that support our business operations. The ideal candidate will have experience in both hardware and software systems, and a deep understanding of network infrastructure, cybersecurity, and cloud computing. Duties and Responsibilities include, but are not limited to: Systems Administration: Manage and maintain servers, networks, and IT infrastructure to ensure optimal performance, availability, and security. Perform routine system maintenance, including updates, patches, and backups. Monitor system performance and respond to alerts and incidents. Create and maintain system documentation, diagrams, and standard operating procedures (SOPs). Ensure compliance with security policies and standards, and support audits and vulnerability assessments. Desktop Support: Provide Tier 1 and 2 support to end-users, resolving hardware and software issues for desktops, laptops, printers, and peripherals. Assist with onboarding and offboarding, including setting up and decommissioning accounts, devices, and access permissions. Install and configure desktop applications and operating systems. Troubleshoot and resolve network connectivity issues for users. Project Support & Collaboration: Participate in IT projects, including upgrades, migrations, and new technology implementations. Collaborate with cross-functional teams to deliver IT solutions that meet business requirements. Act as a technical resource for junior team members, providing guidance and mentorship. What we're looking for? Required skills: Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent experience. 3+ years of experience in systems administration and desktop support. Strong knowledge of Windows/Linux server administration, Active Directory, DNS, DHCP, and virtualization technologies. Proficiency in scripting and automation. Familiarity with network configuration and troubleshooting (e.g., switches, firewalls, VLANs). Experience with cloud platforms (e.g., Azure, AWS) is preferred. Excellent communication skills and the ability to work independently and in a team environment. Relevant certifications such as CompTIA Network+, Microsoft Certified Systems Administrator (MCSA), or similar are a plus. Analytical thinking and problem-solving skills. Customer service orientation and ability to interact with non-technical users. Strong organizational skills with the ability to prioritize and multitask effectively. Attention to detail and a proactive approach to identifying and resolving issues. Why this is the company for you? Top Benefits & Perks: A company culture that is authentic and values forward thinking, collaboration, and fairness! We work hard for our customers and have fun along the way! A professional development and growth-oriented workplace Generous benefits including, health insurance, short-term, and long-term disability 401(k) with a company match to provide a better future in your retirement years Work-life balance with competitive paid time off package; including vacation, holiday, and a floating day Who is Smart Data Solutions? For over 20 years, Smart Data Solutions has been partnering with leading payer organizations to provide automation and technology solutions enabling data standardization and workflow automation. The company brings a comprehensive set of turn-key services to handle all claims and claims-related information regardless of format (paper, fax, electronic), digitizing and normalizing for seamless use by payer clients. Solutions include intelligent data capture, conversion and digitization, mailroom management, comprehensive clearinghouse services and proprietary workflow offerings. SDS' headquarters are just outside of St. Paul, MN with 300+ employees and leverages dedicated onshore and offshore resources as part of its service delivery model. The company counts over 420 healthcare organizations as clients, including a number of Blues plans, large regional health plans and leading independent TPAs, handling over 500 million transactions of varying types annually with a 98%+ customer retention rate. SDS has also invested meaningfully in automation and machine learning capabilities across its tech-enabled processes to drive scalability and greater internal operating efficiency while also improving client results. SDS recently partnered with a leading growth-oriented investment firm, Parthenon Capital, to further accelerate expansion and product innovation. Location: Plano, TX (Dallas office) Smart Data Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

Smart Data Solutions, a leading provider of data management, claim routing and workflow solutions to health plans and TPAs, is looking for an Implementation Project Manager to join our team! The Implementation Project Manager is responsible for leading and managing successful deployment of Smart Data Solution products across various healthcare customers, ensuring seamless integration, timely execution, and customer satisfaction. This role involves working closely with customers, engineering, client partners and internal stakeholders to implement solutions that ensures operational efficiency, aligns with business goals, and enhances customer satisfaction through seamless onboarding and adoption. What you'll be doing? Project & Program Management: Plan, execute and oversee the end-to-end implementation of the Smart Data Solution products, ensuring projects are delivered on time, within scope, and within budget. Identify potential risks and develop mitigation strategies to ensure smooth implementation. Develop scalable processes for managing multiple concurrent implementations across different healthcare customers. Work closely with Product and Engineering teams to refine implementation workflows, resolve technical roadblocks, drive automation, and enhance system integrations. Develop and manage a detailed project plan to align with budget and forecast Organize project update meetings and associated agendas Track project deliverables, dependencies, and due dates Manage change control, issues/risk management and reporting Manage project team escalations for resolution Maintain communication between all team members regarding due deliverables, and make appropriate adjustments to ensure that all due dates are met Customer & Stakeholder Management: Serve as the primary point of contact for clients throughout the implementation process. Conduct client needs assessments, gap analyses, and workflow mapping. Facilitate regular status meetings, progress reports, and executive briefings. Train end-users and provide support to optimize system adoption Technical & Process Integration Assist in translating business rules into technical specifications Evaluate business problems and align process and technology solutions to meet client business goals and objectives Build testing plans and assist during testing phases. Troubleshoot and resolve technical or operational issues during deployment . Performance Monitoring & Continuous Improvement Track key performance indicators (KPIs) to measure project success. Gather feedback from clients to improve future implementations. Document best practices and lessons learned for process enhancement Leverage analytics and reporting to identify inefficiencies and implement data-driven process improvements. Identify opportunities for automation, self-service tools, and technology enhancements to streamline implementation. What we're looking for? Required skills: Education and Experience 3+ years of experience in software implementation, project management, or professional services, preferably in healthcare technology Proven experience leading complex, multi-stakeholder software implementations. Expertise in project management methodologies (Agile, Scrum, Waterfall, etc.). Strong understanding of customer success, onboarding, and software adoption strategies. Excellent leadership, communication, and stakeholder management skills. Ability to analyze data and metrics to drive strategic decisions and process improvements. Technical Skills Knowledge of cloud-based SaaS deployment, system configurations, and implementation best practices. Familiarity with SQL, data migration processes, and healthcare data security protocols. Experience with project management and implementation tools like JIRA, Salesforce, Smartsheet, Clarity, or similar platforms. Previous experience working in high-growth or fast-paced SaaS environments. PMP, PMI-ACP, or similar project management certification is a plus. Understanding of AI/ML applications in healthcare is a plus. Soft Skills: Excellent communication, stakeholder management, and client relationship skills. Strong problem-solving abilities and adaptability to changing priorities. High attention to detail and ability to manage multiple projects simultaneously. Team-oriented mindset with leadership and negotiation capabilities Location: This role can be located in our Dallas, TX or Eagan, MN office. This is a hybrid role with 3 days in-office requirements. Why this is the company for you? Top Benefits & Perks: A company culture that is authentic, innovative, and collaborative! Our most powerful strength is our people! We build impactful solutions for our customers - their success is our success! A professional development and growth-oriented workplace Generous benefits including, health insurance, short-term, and long-term disability 401(k) with a company match to provide a better future in your retirement years A flexible environment with a competitive paid time off package; including vacation, holiday, give-back day, and a floating day Who is Smart Data Solutions? Smart Data Solutions (SDS) is a technology leader in healthcare process automation and interoperability. As a strategic partner, SDS helps clients digitally transform their operations, delivering tangible value through reduced costs, streamlined workflows, and an improved customer experience. With data, AI, and automation at its core, SDS provides solutions in Digital Mailroom and Data Capture, Clearinghouse, Intelligent Medical Records, Prior Authorization and Claim Operations. Trusted by over 500 clients-including multiple Blue Cross Blue Shield plans, regional health plans, TPAs, providers, and healthcare partners-SDS streamlines complex front, middle, and back-office operations. Smart Data Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

Software Engineer Intern, Capture Automation Smart Data Solutions, a leading provider of data management, claim routing and workflow solutions to health plans and TPAs, is looking for interns to join our team this summer! What you'll be doing? Analysis & Resolution Identifies root causes of quality issues related to our capture solutions Triages and prioritizes identified issues based on impact Identifies solutions to address root causes, or solutions to mitigate the impact of issues. Applies analytical and business knowledge to address identified issues with our capture processes while adhering to SDS coding standards and policies. Evaluates potential downstream impacts of updates made to various parts of our capture pipeline. Identifies pain-points and recommends improvements to existing capture processes and systems. Project Development Assist with the development and maintenance of capture pipelines Document updates, testing, and technical production monitoring plans Draft internal descriptions and diagrams of workflow processes Communication Communicates to support teams regarding updates that may impact one of their respective customers. Communicates with other internal teams as needed Communicates to team lead, manager or COO on any critical production issues related the capture pipeline or other downstream processes. Adheres to SDS's courteous and professional, written and verbal, communication standards. Performs other related duties as assigned. Work Patterns Resolve assigned tasks in an efficient and effective manner. Works independently with minimal guidance Leverages the expertise of other developers in the team on specific modules Performs other related duties as assigned. What we're looking for? Required skills: Proficiency with Java Proficiency with Unix-like operating systems Proficiency with Windows operating systems Knowledge of relational databases Oral and Written Communication Math Aptitude Organization Professionalism Reading Time Management Required Education/Experience: A Junior or Senior, pursing a 4-year degree in computer science or equivalent degree 0-5 years similar experience Experience with technologies listed in previous section Location: This role can be located in our Dallas, TX or Eagan, MN office. This is a hybrid role with 3 days in-office requirements per week. Why this is the company for you? Top Benefits & Perks: A company culture that is authentic, innovative, and collaborative! Our most powerful strength is our people! We build impactful solutions for our customers - their success is our success! A professional development and growth-oriented workplace Generous benefits including, health insurance, short-term, and long-term disability 401(k) with a company match to provide a better future in your retirement years A flexible environment with a competitive paid time off package; including vacation, holiday, give-back day, and a floating day Who is Smart Data Solutions? Smart Data Solutions (SDS) is a technology leader in healthcare process automation and interoperability. As a strategic partner, SDS helps clients digitally transform their operations, delivering tangible value through reduced costs, streamlined workflows, and an improved customer experience. With data, AI, and automation at its core, SDS provides solutions in Digital Mailroom and Data Capture, Clearinghouse, Intelligent Medical Records, Prior Authorization and Claim Operations. Trusted by over 500 clients-including multiple Blue Cross Blue Shield plans, regional health plans, TPAs, providers, and healthcare partners-SDS streamlines complex front, middle, and back-office operations. Smart Data Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

Senior Software Engineer, Product Development Smart Data Solutions, a leading provider of data management, claim routing and workflow solutions to health plans and TPAs, is looking for a Senior Software Engineer, Product Development. What you'll be doing? Should be capable of independently coding and testing in Java as an individual contributor. Lead a team of developers, providing technical guidance, mentorship, and code reviews. Collaborate with cross-functional teams, including product managers, designers, and QA teams, to deliver high-quality software solutions. Architect and implement robust backend solutions using frameworks like Microservices. Optimize application performance and ensure best practices in coding, security, and maintainability. Troubleshoot, debug, and resolve complex technical issues. Stay updated with emerging trends and technologies in Java development and apply them to improve software quality and efficiency. The duties set forth above are essential job functions for the role. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. What we're looking for? Required skills: Proficiency with Java and experience in developing large-scale applications, including: Memory efficiency CPU efficiency Networking efficiency Security Proficiency with Unix-like operating systems (e.g., Linux) and Windows operating systems and related foundational concepts: File systems TCP/IP networking Processes and threads Strong knowledge of the MySQL relational databases (e.g., MySQL) including: Schema design Indexing Query optimization Views and Stored Procedures Strong knowledge of security best practices including: Web application security (e.g. OWASP) Database security Other Requirements: 4-year degree in Computer Science or equivalent, with 5 to 8 years of experience in Java technologies (Hands-on coding) Highly organized and disciplined. Extensive experience in software development, with a strong background in Java and full stack development. Ability to understand process workflows, analyze, and identify improvements. Strong writing skills, particularly for process documentation and communication Ability to comprehend and follow written policies, procedures, and directions. Disciplined in prompt communication responsiveness. Action orientation and ability to consistently complete assigned tasks on time Proven track record of leading and managing multidisciplinary technical teams, with strong mentoring and team-building capabilities. Excellent communication skills, with the ability to effectively convey technical concepts to diverse audiences. Strong analytical and problem-solving skills, with the ability to quickly identify and resolve issues. Preferred Qualifications: Experience with cloud platforms, microservices architecture, and DevOps practices. Knowledge of machine learning frameworks and tools. Experience with Agile methodologies and tools. Familiarity with machine learning concepts and implementation methodologies (good to have) Why this is the company for you? Top Benefits & Perks: A company culture that is authentic, innovative, and collaborative! Our most powerful strength is our people! We build impactful solutions for our customers - their success is our success! A professional development and growth-oriented workplace. Generous benefits including medical/accidental insurance and Social Security Fund contribution. Work-life balance with a 5-day work week and leaves as per the Labor Laws of India. Hybrid work opportunity. Who is Smart Data Solutions? Smart Data Solutions (SDS) is a technology leader in healthcare process automation and interoperability. As a strategic partner, SDS helps clients digitally transform their operations, delivering tangible value through reduced costs, streamlined workflows, and an improved customer experience. With data, AI, and automation at its core, SDS provides solutions in Digital Mailroom and Data Capture, Clearinghouse, Intelligent Medical Records, Prior Authorization and Claim Operations. Trusted by over 500 clients-including multiple Blue Cross Blue Shield plans, regional health plans, TPAs, providers, and healthcare partners-SDS streamlines complex front, middle, and back-office operations. Smart Data Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

Job Description Software Engineer I, Support Smart Data Solutions, a leading provider of data management, claim routing and workflow solutions to health plans and TPAs, is looking for passionate and driven Software Engineer, Support to join our team. What you'll be doing? Technical Support & Issue Resolution: Investigate, diagnose, and resolve support tickets related to software functionality, system integrations, data discrepancies, production issues and performance issues. Guide users through problem-solving steps for software configuration, connectivity, and troubleshooting. Document all ticket resolutions, technical solutions, and customer interactions in the ticketing system. Manage customer accounts to ensure processes are working as expected and identify potential problems. Understand and follow Smart Data Solutions' (SDS) workflow and associated technical systems. Understand and follow all assigned customer workflows including import and export processes. Interpret customer business processes, analyze problems, and recommend programmable solutions. Apply analytical and business knowledge to solve customer specified problems adhering to SDS coding standards and policies. Customer Interaction & Communication: Respond to support requests in a timely manner, ensuring first response and resolution times meet Service Level Agreements (SLAs). Provide clear, professional, and empathetic communication to customers regarding issue status and resolution steps. Educate users on best practices for using the software efficiently and securely. Gather customer feedback and collaborate with the Product team to improve software usability and stability. Collaboration & Continuous Improvement: Work closely with Engineering, Implementation, and Product teams to resolve escalated issues and provide customer insights for product enhancements. Identify recurring issues and contribute to the creation of Knowledge Base (KB) articles and self-service support documentation. Participate in support team training sessions to stay updated on new product features and troubleshooting techniques. What we're looking for? Education and Experience 2+ year experience in a Technical Support or Support Engineering role 4+ year degree in computer science or equivalent degree In-depth knowledge of Java SE & Java EE. Proficiency in working with relational databases (e.g., MySQL) Proficiency in Git and code collaboration platforms (e.g., GitHub, GitLab). Experience with cloud platforms like AWS, Google Cloud, or Azure. Proficiency in writing clean, maintainable, and efficient code. Skills and Competencies Technical Expertise: Deep knowledge of software integration, APIs, data migration, and system architecture. Proficiency in programming languages and database systems is a plus. Experience with ticketing systems (JIRA, ServiceNow, Zendesk, Freshdesk, or similar) Problem-Solving: Strong analytical skills to diagnose and resolve technical issues effectively. Communication: Excellent verbal and written communication skills for interacting with clients and internal teams. Client Focus: Commitment to understanding and fulfilling client needs and expectations. Preferred Skills Knowledge of DevOps practices and tools. Experience with security and compliance requirements in software deployment. Ability to understand process workflows, analyze, and identify improvements Ability to comprehend and follow written policies, procedures, and directions Action orientation and ability to consistently complete assigned tasks on time Location: This role is based in our Eagan, MN or Dallas, TX office. This is a hybrid role with requirements of 3 days in-office per week. Why this is the company for you? Top Benefits & Perks: A company culture that is authentic, innovative, and collaborative! Our most powerful strength is our people! We build impactful solutions for our customers - their success is our success! A professional development and growth-oriented workplace. Generous benefits including medical/accidental insurance and Social Security Fund contribution. A flexible environment with a competitive paid time off package; including vacation, holiday, give-back day, and a floating day. Who is Smart Data Solutions? Smart Data Solutions (SDS) is a technology leader in healthcare process automation and interoperability. As a strategic partner, SDS helps clients digitally transform their operations, delivering tangible value through reduced costs, streamlined workflows, and an improved customer experience. With data, AI, and automation at its core, SDS provides solutions in Digital Mailroom and Data Capture, Clearinghouse, Intelligent Medical Records, Prior Authorization and Claim Operations. Trusted by over 500 clients-including multiple Blue Cross Blue Shield plans, regional health plans, TPAs, providers, and healthcare partners-SDS streamlines complex front, middle, and back-office operations. Smart Data Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

Software Engineer Intern, Support Smart Data Solutions, a leading provider of data management, claim routing and workflow solutions to health plans and TPAs, is looking for interns to join our team! What you'll be doing? Analysis & Resolution Manage customer accounts to ensure processes are working as expected and identify potential problems. Understands and follows Smart Data Solutions' (SDS) workflow and associated technical systems. Understand and follows all assigned customer workflows including import and export processes. Interpret customer business processes, analyze problems, and recommend programmable solutions. Apply analytical and business knowledge to solve customer specified problems adhering to SDS coding standards and policies. Communication Communicates to customers (via emails and phone calls) about SDS workflows. Communicates to client of any critical production issues that may affect a customer's production process. Communicates to team lead, manager or COO on any critical production issues related to the client. Adheres to SDS's courteous and professional, written and verbal, communication standards. Consistently high rating on customer satisfaction surveys Provides timely responses to all assigned tickets in accordance with SDS policies Identifies and escalates high priority tickets to appropriately support clients Performs other related duties as assigned. Project Development Assist with the development and maintenance of new and existing clients Document updates, testing, and technical production monitoring plans Draft internal and client-facing descriptions and diagrams of workflow processes Work Patterns Resolve assigned tasks in an efficient and effective manner. Works independently with minimal guidance Leverages the expertise of other developers in the team on specific modules Tracks and bills all applicable support hours. (Billing) Performs other related duties as assigned. The duties set forth above are essential job functions for the role. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. What we're looking for? Required skills: A Junior or Senior, pursing a 4-year degree in computer science or equivalent degree Proficiency with Java Proficiency with Unix-like operating systems Proficiency with Windows operating systems Knowledge of relational databases Strong oral and written communication Math Aptitude Highly organized and disciplined. Business analysis Microsoft Excel, Word, and Windows Ability to understand processes, analyze, and identify improvements. Action orientation and ability to consistently complete assigned tasks on time Location: This role can be located in our Dallas, TX or Eagan, MN office. This position is hybrid with 3 days in-office per week. Why this is the company for you? Top Benefits & Perks: A company culture that is authentic, innovative, and collaborative! Our most powerful strength is our people! We build impactful solutions for our customers - their success is our success! A professional development and growth-oriented workplace Generous benefits including, health insurance, short-term, and long-term disability 401(k) with a company match to provide a better future in your retirement years A flexible environment with a competitive paid time off package; including vacation, holiday, give-back day, and a floating day Who is Smart Data Solutions? Smart Data Solutions (SDS) is a technology leader in healthcare process automation and interoperability. As a strategic partner, SDS helps clients digitally transform their operations, delivering tangible value through reduced costs, streamlined workflows, and an improved customer experience. With data, AI, and automation at its core, SDS provides solutions in Digital Mailroom and Data Capture, Clearinghouse, Intelligent Medical Records, Prior Authorization and Claim Operations. Trusted by over 500 clients-including multiple Blue Cross Blue Shield plans, regional health plans, TPAs, providers, and healthcare partners-SDS streamlines complex front, middle, and back-office operations. Smart Data Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

Job Description Software Engineer I, Implementation Smart Data Solutions, a leading provider of data management, claim routing and workflow solutions to health plans and TPAs, is looking for a Software Engineer I, Implementation to join our team! The Software Engineer of Implementation will be a dynamic and highly skilled Software Engineer specializing in Java-based software implementation. In this role, the engineer will be responsible for configuring, customizing, and deploying our Java-based solutions for clients. The engineer will work closely with cross-functional teams to ensure successful implementation, seamless integration, and high-quality deliverables that meet customer requirements. What you'll be doing? Implementation and Integration Lead and participate in the deployment of Java-based software products for clients. Develop and customize software configurations to align with client-specific business processes. Design and implement APIs, integrations, and data workflows connecting software to external systems. Collaborate with technical architects and project managers to translate business needs into technical solutions. Develop and maintain best practices, tools, and processes to improve implementation efficiency and scalability. Technical Support and Troubleshooting Diagnose and resolve technical issues during implementation to ensure successful delivery. Optimize application performance and ensure scalability in the deployed environment. Provide post-deployment technical support and participate in system handovers. Project Execution Own the end-to-end technical delivery of implementation projects, including configuration, customization, and testing of software solutions. Identify and resolve technical challenges and bottlenecks during the implementation lifecycle. Ensure proper integration of the software with existing client systems and infrastructure. Maintain detailed documentation for configurations, workflows, and technical solutions. Client Engagement and Support Collaborate with clients to understand their technical requirements and ensure alignment with project goals. Conduct technical workshops and training sessions for client teams as needed. Act as a trusted advisor to clients, addressing technical questions and providing recommendations during and after implementation. Perform other duties as assigned. The duties set forth above are essential job functions for the role. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. What we're looking for? Required skills: Education and Experience 2+ year experience in software implementation or related roles 4+ year degree in computer science or equivalent degree In-depth knowledge of Java SE & Java EE. Proficiency in working with relational databases (e.g., MySQL) Proficiency in Git and code collaboration platforms (e.g., GitHub, GitLab). Experience with cloud platforms like AWS, Google Cloud, or Azure. Proficiency in writing clean, maintainable, and efficient code. Skills and Competencies Technical Expertise: Deep knowledge of software integration, APIs, data migration, and system architecture. Proficiency in programming languages and database systems is a plus. Problem-Solving: Strong analytical skills to diagnose and resolve technical issues effectively. Project Management: Experience with Agile or other project management methodologies. Communication: Excellent verbal and written communication skills for interacting with clients and internal teams. Client Focus: Commitment to understanding and fulfilling client needs and expectations. Preferred Skills Knowledge of DevOps practices and tools. Experience with security and compliance requirements in software deployment. Ability to understand process workflows, analyze, and identify improvements Ability to comprehend and follow written policies, procedures, and directions Action orientation and ability to consistently complete assigned tasks on time Location: This is a hybrid role based in our Eagan, MN office with 3 days in-office requirements. Why this is the company for you? Top Benefits & Perks: A company culture that is authentic, innovative, and collaborative! Our most powerful strength is our people! We build impactful solutions for our customers - their success is our success! A professional development and growth-oriented workplace Generous benefits including, health insurance, short-term, and long-term disability 401(k) with a company match to provide a better future in your retirement years A flexible environment with a competitive paid time off package; including vacation, holiday, give-back day, and a floating day Who is Smart Data Solutions? Smart Data Solutions (SDS) is a technology leader in healthcare process automation and interoperability. As a strategic partner, SDS helps clients digitally transform their operations, delivering tangible value through reduced costs, streamlined workflows, and an improved customer experience. With data, AI, and automation at its core, SDS provides solutions in Digital Mailroom and Data Capture, Clearinghouse, Intelligent Medical Records, Prior Authorization and Claim Operations. Trusted by over 500 clients-including multiple Blue Cross Blue Shield plans, regional health plans, TPAs, providers, and healthcare partners-SDS streamlines complex front, middle, and back-office operations. Smart Data Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

Software Engineer Intern, Capture Automation Smart Data Solutions, a leading provider of data management, claim routing and workflow solutions to health plans and TPAs, is looking for interns to join our team this summer! What you'll be doing? Analysis & Resolution Identifies root causes of quality issues related to our capture solutions Triages and prioritizes identified issues based on impact Identifies solutions to address root causes, or solutions to mitigate the impact of issues. Applies analytical and business knowledge to address identified issues with our capture processes while adhering to SDS coding standards and policies. Evaluates potential downstream impacts of updates made to various parts of our capture pipeline. Identifies pain-points and recommends improvements to existing capture processes and systems. Project Development Assist with the development and maintenance of capture pipelines Document updates, testing, and technical production monitoring plans Draft internal descriptions and diagrams of workflow processes Communication Communicates to support teams regarding updates that may impact one of their respective customers. Communicates with other internal teams as needed Communicates to team lead, manager or COO on any critical production issues related the capture pipeline or other downstream processes. Adheres to SDS's courteous and professional, written and verbal, communication standards. Performs other related duties as assigned. Work Patterns Resolve assigned tasks in an efficient and effective manner. Works independently with minimal guidance Leverages the expertise of other developers in the team on specific modules Performs other related duties as assigned. What we're looking for? Required skills: Proficiency with Java Proficiency with Unix-like operating systems Proficiency with Windows operating systems Knowledge of relational databases Oral and Written Communication Math Aptitude Organization Professionalism Reading Time Management Required Education/Experience: A Junior or Senior, pursing a 4-year degree in computer science or equivalent degree 0-5 years similar experience Experience with technologies listed in previous section Location: This role can be located in our Dallas, TX or Eagan, MN office. This is a hybrid role with 3 days in-office requirements per week. Why this is the company for you? Top Benefits & Perks: A company culture that is authentic, innovative, and collaborative! Our most powerful strength is our people! We build impactful solutions for our customers - their success is our success! A professional development and growth-oriented workplace Generous benefits including, health insurance, short-term, and long-term disability 401(k) with a company match to provide a better future in your retirement years A flexible environment with a competitive paid time off package; including vacation, holiday, give-back day, and a floating day Who is Smart Data Solutions? Smart Data Solutions (SDS) is a technology leader in healthcare process automation and interoperability. As a strategic partner, SDS helps clients digitally transform their operations, delivering tangible value through reduced costs, streamlined workflows, and an improved customer experience. With data, AI, and automation at its core, SDS provides solutions in Digital Mailroom and Data Capture, Clearinghouse, Intelligent Medical Records, Prior Authorization and Claim Operations. Trusted by over 500 clients-including multiple Blue Cross Blue Shield plans, regional health plans, TPAs, providers, and healthcare partners-SDS streamlines complex front, middle, and back-office operations. Smart Data Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

Smart Data Solutions, a leading provider of data management, claim routing and workflow solutions to health plans and TPAs, is looking for a Software Engineer I, Implementation to join our team! The Software Engineer of Implementation will be a dynamic and highly skilled Software Engineer specializing in Java-based software implementation. In this role, the engineer will be responsible for configuring, customizing, and deploying our Java-based solutions for clients. The engineer will work closely with cross-functional teams to ensure successful implementation, seamless integration, and high-quality deliverables that meet customer requirements. What you'll be doing? Implementation and Integration Lead and participate in the deployment of Java-based software products for clients. Develop and customize software configurations to align with client-specific business processes. Design and implement APIs, integrations, and data workflows connecting software to external systems. Collaborate with technical architects and project managers to translate business needs into technical solutions. Develop and maintain best practices, tools, and processes to improve implementation efficiency and scalability. Technical Support and Troubleshooting Diagnose and resolve technical issues during implementation to ensure successful delivery. Optimize application performance and ensure scalability in the deployed environment. Provide post-deployment technical support and participate in system handovers. Project Execution Own the end-to-end technical delivery of implementation projects, including configuration, customization, and testing of software solutions. Identify and resolve technical challenges and bottlenecks during the implementation lifecycle. Ensure proper integration of the software with existing client systems and infrastructure. Maintain detailed documentation for configurations, workflows, and technical solutions. Client Engagement and Support Collaborate with clients to understand their technical requirements and ensure alignment with project goals. Conduct technical workshops and training sessions for client teams as needed. Act as a trusted advisor to clients, addressing technical questions and providing recommendations during and after implementation. Perform other duties as assigned. The duties set forth above are essential job functions for the role. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. What we're looking for? Required skills: Education and Experience 2+ year experience in software implementation or related roles 4+ year degree in computer science or equivalent degree In-depth knowledge of Java SE & Java EE. Proficiency in working with relational databases (e.g., MySQL) Proficiency in Git and code collaboration platforms (e.g., GitHub, GitLab). Experience with cloud platforms like AWS, Google Cloud, or Azure. Proficiency in writing clean, maintainable, and efficient code. Skills and Competencies Technical Expertise: Deep knowledge of software integration, APIs, data migration, and system architecture. Proficiency in programming languages and database systems is a plus. Problem-Solving: Strong analytical skills to diagnose and resolve technical issues effectively. Project Management: Experience with Agile or other project management methodologies. Communication: Excellent verbal and written communication skills for interacting with clients and internal teams. Client Focus: Commitment to understanding and fulfilling client needs and expectations. Preferred Skills Knowledge of DevOps practices and tools. Experience with security and compliance requirements in software deployment. Ability to understand process workflows, analyze, and identify improvements Ability to comprehend and follow written policies, procedures, and directions Action orientation and ability to consistently complete assigned tasks on time Location: This is a hybrid role based in our Eagan, MN office with 3 days in-office requirements. Why this is the company for you? Top Benefits & Perks: A company culture that is authentic, innovative, and collaborative! Our most powerful strength is our people! We build impactful solutions for our customers - their success is our success! A professional development and growth-oriented workplace Generous benefits including, health insurance, short-term, and long-term disability 401(k) with a company match to provide a better future in your retirement years A flexible environment with a competitive paid time off package; including vacation, holiday, give-back day, and a floating day Who is Smart Data Solutions? Smart Data Solutions (SDS) is a technology leader in healthcare process automation and interoperability. As a strategic partner, SDS helps clients digitally transform their operations, delivering tangible value through reduced costs, streamlined workflows, and an improved customer experience. With data, AI, and automation at its core, SDS provides solutions in Digital Mailroom and Data Capture, Clearinghouse, Intelligent Medical Records, Prior Authorization and Claim Operations. Trusted by over 500 clients-including multiple Blue Cross Blue Shield plans, regional health plans, TPAs, providers, and healthcare partners-SDS streamlines complex front, middle, and back-office operations. Smart Data Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

Job Description Software Engineer Intern, Platform Architecture Smart Data Solutions, a leading provider of data management, claim routing and workflow solutions to health plans and TPAs, is looking for passionate and driven interns to join our team this summer! What you'll be doing? Develop, test, and deploy code and configuration updates per SDS standards Analyze existing processes using monitoring tools to identify and implement code optimizations or database configuration updates Assist with Platform Architecture Team in fulfilling platform project initiatives Document updates, testing, and technical monitoring plans Draft internally- and externally-facing descriptions and diagrams of base workflow processes Perform other duties as assigned The duties set forth above are essential job functions for the role. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions What we're looking for? Required skills: A Junior or Senior, pursing a 4-year degree in computer science or equivalent degree. Proficiency in at least 1 modern high level programming language, preferably Java Intermediate relational database knowledge (MySQL) Intermediate Unix-like operating system knowledge Basic to intermediate Windows-like operating system knowledge Knowledge of (or experience with) Docker or Kubernetes is a plus Knowledge of (or experience with) Apache Tomcat or Spring framework is a plus Knowledge of REST/web service API frameworks is a plus Experience with Git/Version Control and CI/CD Highly organized and disciplined Works independently, but can also collaborate within a team environment Strong writing skills, particularly for process documentation and communication Microsoft Excel, Word, and Windows Ability to understand processes, analyze, and identify improvements. Ability to comprehend and follow written policies, procedures, and directions. Communication and reporting style that emphasizes simplicity and elimination of noise in favor of substantive and actionable data Action orientation and ability to consistently complete assigned tasks on time Location: This role can be located in our Dallas, TX or Eagan, MN office. This is a hybrid role with 3 days in-office requirements. Why this is the company for you? Top Benefits & Perks: A company culture that is authentic, innovative, and collaborative! Our most powerful strength is our people! We build impactful solutions for our customers - their success is our success! A professional development and growth-oriented workplace Generous benefits including, health insurance, short-term, and long-term disability 401(k) with a company match to provide a better future in your retirement years A flexible environment with a competitive paid time off package; including vacation, holiday, give-back day, and a floating day Who is Smart Data Solutions? Smart Data Solutions (SDS) is a technology leader in healthcare process automation and interoperability. As a strategic partner, SDS helps clients digitally transform their operations, delivering tangible value through reduced costs, streamlined workflows, and an improved customer experience. With data, AI, and automation at its core, SDS provides solutions in Digital Mailroom and Data Capture, Clearinghouse, Intelligent Medical Records, Prior Authorization and Claim Operations. Trusted by over 500 clients-including multiple Blue Cross Blue Shield plans, regional health plans, TPAs, providers, and healthcare partners-SDS streamlines complex front, middle, and back-office operations. Smart Data Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

Smart Data Solutions, a leading provider of data management, claim routing and workflow solutions to health plans and TPAs, is looking for a Software Engineer I, Implementation to join our team! The Software Engineer of Implementation will be a dynamic and highly skilled Software Engineer specializing in Java-based software implementation. In this role, the engineer will be responsible for configuring, customizing, and deploying our Java-based solutions for clients. The engineer will work closely with cross-functional teams to ensure successful implementation, seamless integration, and high-quality deliverables that meet customer requirements. What you'll be doing? Implementation and Integration Lead and participate in the deployment of Java-based software products for clients. Develop and customize software configurations to align with client-specific business processes. Design and implement APIs, integrations, and data workflows connecting software to external systems. Collaborate with technical architects and project managers to translate business needs into technical solutions. Develop and maintain best practices, tools, and processes to improve implementation efficiency and scalability. Technical Support and Troubleshooting Diagnose and resolve technical issues during implementation to ensure successful delivery. Optimize application performance and ensure scalability in the deployed environment. Provide post-deployment technical support and participate in system handovers. Project Execution Own the end-to-end technical delivery of implementation projects, including configuration, customization, and testing of software solutions. Identify and resolve technical challenges and bottlenecks during the implementation lifecycle. Ensure proper integration of the software with existing client systems and infrastructure. Maintain detailed documentation for configurations, workflows, and technical solutions. Client Engagement and Support Collaborate with clients to understand their technical requirements and ensure alignment with project goals. Conduct technical workshops and training sessions for client teams as needed. Act as a trusted advisor to clients, addressing technical questions and providing recommendations during and after implementation. Perform other duties as assigned. The duties set forth above are essential job functions for the role. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. What we're looking for? Required skills: Education and Experience 2+ year experience in software implementation or related roles 4+ year degree in computer science or equivalent degree In-depth knowledge of Java SE & Java EE. Proficiency in working with relational databases (e.g., MySQL) Proficiency in Git and code collaboration platforms (e.g., GitHub, GitLab). Experience with cloud platforms like AWS, Google Cloud, or Azure. Proficiency in writing clean, maintainable, and efficient code. Skills and Competencies Technical Expertise: Deep knowledge of software integration, APIs, data migration, and system architecture. Proficiency in programming languages and database systems is a plus. Problem-Solving: Strong analytical skills to diagnose and resolve technical issues effectively. Project Management: Experience with Agile or other project management methodologies. Communication: Excellent verbal and written communication skills for interacting with clients and internal teams. Client Focus: Commitment to understanding and fulfilling client needs and expectations. Preferred Skills Knowledge of DevOps practices and tools. Experience with security and compliance requirements in software deployment. Ability to understand process workflows, analyze, and identify improvements Ability to comprehend and follow written policies, procedures, and directions Action orientation and ability to consistently complete assigned tasks on time Location: This is a hybrid role based in our Eagan, MN office with 3 days in-office requirements. Why this is the company for you? Top Benefits & Perks: A company culture that is authentic, innovative, and collaborative! Our most powerful strength is our people! We build impactful solutions for our customers - their success is our success! A professional development and growth-oriented workplace Generous benefits including, health insurance, short-term, and long-term disability 401(k) with a company match to provide a better future in your retirement years A flexible environment with a competitive paid time off package; including vacation, holiday, give-back day, and a floating day Who is Smart Data Solutions? Smart Data Solutions (SDS) is a technology leader in healthcare process automation and interoperability. As a strategic partner, SDS helps clients digitally transform their operations, delivering tangible value through reduced costs, streamlined workflows, and an improved customer experience. With data, AI, and automation at its core, SDS provides solutions in Digital Mailroom and Data Capture, Clearinghouse, Intelligent Medical Records, Prior Authorization and Claim Operations. Trusted by over 500 clients-including multiple Blue Cross Blue Shield plans, regional health plans, TPAs, providers, and healthcare partners-SDS streamlines complex front, middle, and back-office operations. Smart Data Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.