Smart Data Jobs

Job DescriptionAs a technology leader in healthcare process automation and interoperability, Smart Data Solutions (SDS) is a strategic partner that utilizes data and intelligent automation to digitally transform operations and deliver outcomes for clients which reduces costs, streamlines workflows, and improves overall customer experience. Looking to the future, Smart Data Solutions has ambitious growth plans for the next few years and is currently seeking an Operations Manager to join our team! What we’re looking for? Required skills: The Operations Manager is responsible for the following, delegating to staff where appropriate and as much as possible. Responsibilities do not include regular hands-on processing of production volumes. Mailroom Management Improve mailroom operations through continuous process improvement projects Lead mailroom integration with other departments Review and implement mailroom policy updates Ensure mailroom documentation is current and compliant Lead mailroom efforts related to onboarding new clients Proactively monitor and address client workflow issues Production tracking and reporting Assess production status daily Production status reporting Productivity reporting Quality reporting Utilization reporting Staff Scheduling Production planning and scheduling Absentee management Design and implement staffing strategies Training Train and certify employees Ancillary Support Ordering supplies and maintain supply inventory Scheduled equipment maintenance Answering internal and customer emails in accordance with Company policy Process incoming mail based on customer required sorts. Employee Management Administer skill and quality-based promotion Administer quality and productivity programs including performance reviews in the event standards are not being met. Skills and Qualifications Minimum 2 years mailroom/operations management experience. Competent using Microsoft Office Suite with strong Excel skills. Ability to rapidly complete a diverse set of tasks. Oral and Written Communication Skills Organization Ability to manage many people at once. Highly organized and disciplined. Ability to understand process workflows, analyze, and identify improvements. Strong writing skills, particularly for process documentation and communication Disciplined in prompt communication responsiveness. Communication and reporting style that emphasizes simplicity and elimination of noise in favor of substantive and actionable data. Action orientation and ability to consistently complete assigned tasks on time Work Location: In person. 960 Blue Gentian Road, Eagan, MN 55121 Why this is the company for you? Top Benefits & Perks: A company culture that is authentic and values forward thinking, collaboration, and fairness! We work hard for our customers and have fun along the way! A professional development and growth-oriented workplace Generous benefits including, health insurance, short-term, and long-term disability 401(k) with a company match to provide a better future in your retirement years Work-life balance with competitive paid time off package; including vacation, holiday, and a floating day Who is Smart Data Solutions? For over 20 years, Smart Data Solutions has been partnering with leading payer organizations to provide automation and technology solutions enabling data standardization and workflow automation. The company brings a comprehensive set of turn-key services to handle all claims and claims-related information regardless of format (paper, fax, electronic), digitizing and normalizing for seamless use by payer clients. Solutions include intelligent data capture, conversion and digitization, mailroom management, comprehensive clearinghouse services and proprietary workflow offerings. SDS’ headquarters are just outside of St. Paul, MN with 300+ employees and leverages dedicated onshore and offshore resources as part of its service delivery model. The company counts over 420 healthcare organizations as clients, including a number of Blues plans, large regional health plans and leading independent TPAs, handling over 500 million transactions of varying types annually with a 98%+ customer retention rate. SDS has also invested meaningfully in automation and machine learning capabilities across its tech-enabled processes to drive scalability and greater internal operating efficiency while also improving client results. SDS recently partnered with a leading growth-oriented investment firm, Parthenon Capital, to further accelerate expansion and product innovation. Smart Data Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

Job Description Data Entry Specialist Are you looking for a quiet, casual work environment? Do you have strong attention to detail and a can-do attitude? If so, this may be the job for you! As a technology leader in healthcare process automation and interoperability, Smart Data Solutions (SDS) is a strategic partner that utilizes data and intelligent automation to digitally transform operations and deliver outcomes for clients which reduces costs, streamlines workflows, and improves overall customer experience. Looking to the future, Smart Data Solutions has ambitious growth plans for the next few years and is currently seeking Data Entry Specialists to join our team! What you’ll be doing? Principal Responsibilities: Accurately enter data in the QuickClaim system using the constant supply of images Identifying document types based off the provided documentation Review and verify entered data meets or exceeds quality requirements Ensure all Personal Health Information (PHI) is kept confidential following HIPAA standards Professionally interacting with other staff as needed Make recommendations for improvement or enhancement to job processes Work until all tasks are completed for the day Perform other basic office duties as assigned Hourly Pay and Available Schedule $12 per hour Part-time and full-time openings available. Full time preferred. Minimum of 20 hours per week required. Available shifts vary between 8:00am-9:00pm CST, Monday-Friday. What we’re looking for? Required skills: Self-motivated with a strong work ethic Ability to multitask and move quickly Ability to stay focused and on-task High attention to detail while being efficient Quick learner, ability to follow basic or difficult instructions when needed Required to maintain confidentially of client data Must be able to read and speak English WPM Typing Test: The requirements for this typing test are 50 WPM @ 95% accuracy KPH Typing Test: The requirements for this typing test are 4,500 KPH @ 95% accuracy Why this is the company for you? Top Benefits & Perks: A company culture that is authentic and values teamwork, humility, and fairness! We work hard for our customers and have fun along the way! A professional development and growth-oriented workplace Generous benefits including, health insurance, dental insurance, vision insurance, short-term, and long-term disability 401(k) with a company match to provide a better future in your retirement years Work-life balance with competitive paid time off package; including vacation, holiday, and a floating day Who is Smart Data Solutions? Smart Data Solutions is a technology vendor that brings 22 years of healthcare experience using intelligence and automation to extract data from front office mailroom operations. Today, the company is expanding out from its front office focus and targeting its open-source automation and AI engines toward the entire healthcare operations value chain. One of the key benefits of working with Smart Data Solutions is their specialized approach to data capture and automation. Smart Data Solutions takes a comprehensive approach to image and document processing, using multiple engines and hundreds of thousands of lines of code to ensure accuracy and make sense of data. Smart Data Solutions has also invested heavily in EDI interoperability, with clearinghouse capabilities that enable them to pivot towards providing value-added services. Using the data they have collected, they are able to offer population health insights to clients, helping them make informed decisions about their largest areas of spending and identifying potential opportunities for cost savings. Smart Data Solutions’ global headquarters are just outside of St. Paul, MN with 400+ employees and leverages dedicated onshore and offshore resources as part of its service delivery model. The company counts over 500 healthcare organizations as clients, including multiple Blue Cross Blue Shield state plans, regional health plans and TPAs, handling over 2 billion transactions of varying types annually with a 98%+ customer retention rate. SDS plans to continue investments into meaningfully in automation and machine learning capabilities across its tech-enabled processes to drive scalability and greater internal operating efficiency while also improving client results. SDS has partnered with a leading growth-oriented investment firm, Parthenon Capital Partners, and the Blue Venture Fund, a unique collaboration among Blue Cross Blue Shield (BCBS) companies, to further accelerate expansion and product innovation. Location: This is a remote position for candidates based out of WI, MN, IA, and TX. Smart Data Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status

We are seeking a highly motivated and experienced Strategic Account Executive to join our healthcare technology team. In this role, you will be responsible for managing and expanding relationships with key clients, ensuring their success, and driving revenue growth through strategic partnerships. The ideal candidate will have a deep understanding of the healthcare industry, strong business acumen, and a proven track record of managing complex accounts. The Strategic Account Executive acts as a consultant partner, understanding customers' unique business needs and aligning the Smart Data Solutions product portfolio to address them. This is an individual contributor role with an assigned quota that will be responsible for named SDS customers and will report to the Senior Vice President of Sales Key Responsibilities: Client Relationship Management: Develop and maintain strong, long-term relationships with key stakeholders within assigned accounts, including C-suite executives, decision-makers, and influencers. Account Growth: Identify opportunities to expand the company's footprint within existing accounts by understanding client needs and aligning them with our product and service offerings; identify and maximize white space opportunities. Strategic Planning: Collaborate with clients on a regular cadence through business reviews to develop strategic plans that align with their business objectives, ensuring that our solutions are integrated into their long-term strategies. Revenue Management: Achieve or exceed sales targets by driving account growth, cross-selling, and upselling products and services. Track and report on account performance metrics. Customer Success: Work closely with the customer success and support teams to ensure that clients are maximizing the value of our solutions, addressing any issues or challenges, and maintaining high levels of customer satisfaction. Contract Negotiation: Lead contract negotiations, renewals, and pricing discussions with clients, ensuring mutually beneficial agreements that support long-term relationships. Market Insights: Stay informed about industry trends, competitive landscape, and emerging technologies to provide clients with relevant insights and recommendations. Collaboration: Partner with internal teams, including sales, product development, marketing, and operations, to deliver a cohesive and seamless client experience. Reporting and Analysis: Provide regular updates to senior management on account status, opportunities, and risks. Use data and analytics to inform decision-making and drive account strategies. Work strategically with the SVP of Sales to deliver forecasts, identify trending opportunities/challenges and recommend solutions Skills and Qualifications Industry Knowledge: Deep understanding of the healthcare industry, including key challenges, regulatory environment, and technology trends. Demonstrated success in working with customers who are using enterprise products focused on workflow automation, EDI, Clearinghouse, Claims Processing and/or outsourced BPO solutions. Possesses a growth mindset with a passion for learning and communicating the SDS value story Relationship Management: Proven ability to build and maintain strong relationships with key stakeholders, including C-suite executives. Sales Acumen: Demonstrated success in achieving or exceeding sales targets, with a strong understanding of sales processes and strategies. Communication Skills: Excellent verbal and written communication skills, with the ability to articulate complex concepts and solutions clearly and persuasively. Negotiation Skills: Strong negotiation skills, with experience in contract management and pricing discussions. Analytical Thinking: Ability to analyze data, identify trends, and make data-driven decisions to optimize account strategies. Problem-Solving: Proactive problem-solver with a client-focused approach, able to address issues and challenges effectively. Collaboration: Ability to work cross-functionally and collaborate with internal teams to deliver exceptional client experiences. Leadership: Coordinate multi-disciplinary team to plan sales and customer success activities; represent the voice of the customer in product and strategy related discussions Education: Bachelor's degree in business, healthcare management, or a related field is required; a Master's degree is a plus. Preferred Skills and Qualifications: Healthcare Technology Experience: Experience working with Clearinghouse, Digital Mailroom, Data Management, electronic health records (EHR), revenue cycle management (RCM), or other healthcare technology solutions. Technical Aptitude: Familiarity with healthcare IT systems, data analytics, and software solutions. Project Management: Experience managing complex projects or initiatives within a client-facing role. Reporting and Metrics: This position is responsible for the following metrics: Management of financial product whitespace in assigned customer base. Development of Cross Sell and Upsell sales opportunities pipeline of 3 x assigned quota Maintain accuracy and timely updates to CRM used by company Meet with all assigned customers on a regular basis Work Environment and Physical Demands To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge skill and or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform essential job functions. Travel as needed for client, prospect and sales meetings; travel is projected to average 50% Who is Smart Data Solutions? For over 20 years, Smart Data Solutions has been partnering with leading payer organizations to provide automation and technology solutions enabling data standardization and workflow automation. The company brings a comprehensive set of turn-key services to handle all claims and claims-related information regardless of format (paper, fax, electronic), digitizing and normalizing for seamless use by payer clients. Solutions include intelligent data capture, conversion and digitization, mailroom management, comprehensive clearinghouse services and proprietary workflow offerings. SDS' headquarters are just outside of St. Paul, MN with 300+ employees and leverages dedicated onshore and offshore resources as part of its service delivery model. The company counts over 420 healthcare organizations as clients, including a number of Blues plans, large regional health plans and leading independent TPAs, handling over 500 million transactions of varying types annually with a 98%+ customer retention rate. SDS has also invested meaningfully in automation and machine learning capabilities across its tech-enabled processes to drive scalability and greater internal operating efficiency while also improving client results. SDS recently partnered with a leading growth-oriented investment firm, Parthenon Capital, to further accelerate expansion and product innovation. Smart Data Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

Job Description Smart Data Solutions (SDS) is a technology leader in healthcare process automation and interoperability. We are seeking to add an Implementation Developer Technical Lead to our rapidly growing Implementation department. A career at SDS is both challenging and rewarding. With over 500 colleagues across the globe, we've created an open and honest culture where we value constant learning and new ideas - no matter what role you're in at SDS. We are passionate about our customers’ success and helping our colleagues grow and develop! What you’ll be doing? The Implementation Developer Technical Lead is an experienced IT professional that leads an Implementation and Support team at Smart Data Solutions. Duties and responsibilities include, but are not limited to: Leadership Demonstrate leadership through actions and accountability Provide supervision and direction to other Implementation & Support team staff Job Accountabilities Oversee all SDS implementations. This includes but is not limited to: Client Communication Refining project requirements Process improvement consultation Manage implementation meetings including recording and distribution of meeting notes System usage consultation Project Management and Leadership Identify and assign implementation tasks Assign, manage and prioritize implementation related tasks Identify creative ways to leverage staff Testing processes that include client signoff Identify and specify new features in response to client requirements Working through staff, manage technical production, aging, and support ticketing to acceptable performance levels Assist with other duties as assigned Job Outcomes High customer satisfaction per customer surveys Implementations completed within schedule Clean implementations that include minimal ongoing support and problem resolution resources Accounts are maintained in good health, with no acceptable transaction, file, or ticket aging metrics delivered What we’re looking for? Required skills: 2+ years’ experience with SDS codebase and systems 4 year degree in computer science or equivalent degree Highly organized and disciplined Business analysis Microsoft Excel, Word, and Windows Ability to understand process workflows, analyze, and identify improvements Strong writing skills, particularly for process documentation and communication Ability to comprehend and follow written policies, procedures, and directions Disciplined in prompt communication responsiveness Communication and reporting style that emphasizes simplicity and elimination of noise in favor of substantive and actionable data Action orientation and ability to consistently complete assigned tasks on time Why this is the company for you? Top Benefits & Perks: A company culture that is authentic and values forward thinking, collaboration, and fairness! We work hard for our customers and have fun along the way! A professional development and growth-oriented workplace Generous benefits including, health insurance, short-term, and long-term disability 401(k) with a company match to provide a better future in your retirement years Work-life balance with competitive paid time off package; including vacation, holiday, and a floating day Who is Smart Data Solutions? For over 20 years, Smart Data Solutions has been partnering with leading payer organizations to provide automation and technology solutions enabling data standardization and workflow automation. The company brings a comprehensive set of turn-key services to handle all claims and claims-related information regardless of format (paper, fax, electronic), digitizing and normalizing for seamless use by payer clients. Solutions include intelligent data capture, conversion and digitization, mailroom management, comprehensive clearinghouse services and proprietary workflow offerings. SDS’ headquarters are just outside of St. Paul, MN with 300+ employees and leverages dedicated onshore and offshore resources as part of its service delivery model. The company counts over 420 healthcare organizations as clients, including a number of Blues plans, large regional health plans and leading independent TPAs, handling over 500 million transactions of varying types annually with a 98%+ customer retention rate. SDS has also invested meaningfully in automation and machine learning capabilities across its tech-enabled processes to drive scalability and greater internal operating efficiency while also improving client results. SDS recently partnered with a leading growth-oriented investment firm, Parthenon Capital, to further accelerate expansion and product innovation. Location: Smart Data Solutions is headquartered in Eagan, MN. This role is open in our Eagan, MN & Dallas, TX offices. Smart Data Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

Job Description Smart Data Solutions, a leading provider of data management, claim routing and workflow solutions to health plans and TPAs, is looking for a strong finance professional to join our Finance team on a short-term contract basis. The Revenue and Billing Manager will be responsible for the timeliness and accuracy of the billing process. In addition, they will manage the global accounts receivable operations. This individual will report to and work directly with the Sr. Director, Financial Accounting and Control and will lead billing, accounts receivable activities, systems, and processes within a fast-paced, growing organization. What you’ll be doing? Principal Responsibilities Responsible for the timeliness and accuracy of the billing process. Liaison with the development team on automation efforts and process improvement initiatives. Lead the analysis of contracts to ensure billing is performed in compliance with all contract terms Manage and handle day-to-day accounts receivable operations including collections, payment posting and application, credit memo application, account reconciliations and adjustments Assist with building a world class accounts receivable team, including developing and mentoring staff Establish and publish monthly receivable data including KPI's, metrics, and analysis of fluxes Work closely with the Controller, implementation team and revenue product owners to ensure accurate revenue accounting on implementation of new products and offers Work closely with accounting on related receivable tasks and projects including information requests during financial audits Implement or enhance (where necessary) accounts receivable systems, processes, and reporting. Continue to develop and implement policies and procedures to scale with the business. Responsible for billing and AR acquisition integration and financial system conversions. Other duties as assigned What we’re looking for? Required skills: BA/BS in Accounting, Finance or similar emphasis preferred 4+ years of accounts receivable/accounting experience in a fast growing, global environment Experience leading a team and implementing process improvements Ability to get into the details, lead multiple projects at once, and when vital, roll up your sleeves, and do hands on work Strong Excel skills and comfort with large data sets Excellent organization, written and verbal skills Action orientation and ability to consistently complete assigned tasks on time Experience with Quickbooks and ERP systems such as NetSuite or Microsoft Dynamics is a plus Ability to work a hybrid schedule - 3 days per week in-office Reporting and Metrics This position is responsible for the following metrics: Cash collection and DSO metrics Customer ACH vs check percentages AR email response turnaround time Billing accuracy Who is Smart Data Solutions? For over 20 years, Smart Data Solutions has been partnering with leading payer organizations to provide automation and technology solutions enabling data standardization and workflow automation. The company brings a comprehensive set of turn-key services to handle all claims and claims-related information regardless of format (paper, fax, electronic), digitizing and normalizing for seamless use by payer clients. Solutions include intelligent data capture, conversion and digitization, mailroom management, comprehensive clearinghouse services and proprietary workflow offerings. SDS’ headquarters are just outside of St. Paul, MN with 300+ employees and leverages dedicated onshore and offshore resources as part of its service delivery model. The company counts over 420 healthcare organizations as clients, including a number of Blues plans, large regional health plans and leading independent TPAs, handling over 500 million transactions of varying types annually with a 98%+ customer retention rate. SDS has also invested meaningfully in automation and machine learning capabilities across its tech-enabled processes to drive scalability and greater internal operating efficiency while also improving client results. SDS recently partnered with a leading growth-oriented investment firm, Parthenon Capital, to further accelerate expansion and product innovation. Location: Smart Data Solutions is located in Eagan, MN. This is a hybrid position with requirements of 3 days in-office per week. Smart Data Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status

As a technology leader in healthcare process automation and interoperability, Smart Data Solutions (SDS) is a strategic partner that utilizes data and intelligent automation to digitally transform operations and deliver outcomes for clients which reduces costs, streamlines workflows, and improves overall customer experience. Looking to the future, Smart Data Solutions has ambitious growth plans for the next few years and is currently seeking a Business Systems Analyst Advisor to join our team! This role seeks a results-driven professional with experience in healthcare processes and analysis. This resource works with internal resources and clients, to facilitate the evaluation and documentation of business problems to align process and technology solutions to meet client business goals and objectives while enabling efficient and sustainable operational processes. This role is crucial in defining the overall business needs through documenting requirements, expected outcomes, use case scenarios, test plans and executes the testing with those plans. This role is critical in identifying and documenting outcomes of testing as well as impacts of the technical solutions to optimize business results and drive quality driven outcomes and supports the creation of end user documentation. What you'll be doing? Drive the technology and automation culture through process design Guide the assessment of a clients process to define the organizations needs Create business, functional, reporting, configuration and reject requirements Develop test plans, scenarios and use cases Execute test plans, traceability and test outcomes Support re-testing and defect prioritization and tracking Identify and evaluate appropriate solution options to meet requirements while working with the clients, operations, delivery support, product and technology teams Perform operational assessments to optimize efficiencies and offerings Support service teams with consulting skills focused on improvements aligned with automation and technology solutions Ensure organizational compliance with regulations and company policies and procedures Good understanding of Implementation Lifecycle and IT Project Management principles and techniques Encourage an open exchange of ideas and different points of view; support the team despite different points of view or setbacks; remain candid even when the ideology or concept is unwelcomed or challenges status quo Provide information, assistance and/or other aid that helps to build or maintain effective and harmonious relationships/partnerships with team members, peers/colleagues inside or outside the organization to build a basis for future reciprocity. Host meetings as needed to promote collaboration and ensure sufficient direction is provided timely and adequate communication exists Ensure availability and is visible via Zoom/Teams/Skype/Telecom etc. during core or client business hours which may be dictated by the location of the client being supported Other duties as assigned What we're looking for? Required skills: Bachelor's degree or equivalent experience 5+ years industry experience in multiple functional operational areas of claim operations and the healthcare services industry 5+ years of experience in business process analysis, technical solution design, automation and testing practices In-depth knowledge of regulatory requirements and compliance procedures Proficiency in Excel, Word, PowerPoint, SQL, MS Power BI and other related business applications Ability to work in a fast-paced environment with changing priorities and competing demands Possess organizational and time management skills Strong oral and written communication skills are a must Why this is the company for you? Top Benefits & Perks: A company culture that is authentic and values forward thinking, collaboration, and fairness! We work hard for our customers and have fun along the way! A professional development and growth-oriented workplace Generous benefits including, health insurance, short-term, and long-term disability 401(k) with a company match to provide a better future in your retirement years Work-life balance with competitive paid time off package; including vacation, holiday, and a floating day Who is Smart Data Solutions? For over 20 years, Smart Data Solutions has been partnering with leading payer organizations to provide automation and technology solutions enabling data standardization and workflow automation. The company brings a comprehensive set of turn-key services to handle all claims and claims-related information regardless of format (paper, fax, electronic), digitizing and normalizing for seamless use by payer clients. Solutions include intelligent data capture, conversion and digitization, mailroom management, comprehensive clearinghouse services and proprietary workflow offerings. SDS' headquarters are just outside of St. Paul, MN with 300+ employees and leverages dedicated onshore and offshore resources as part of its service delivery model. The company counts over 420 healthcare organizations as clients, including a number of Blues plans, large regional health plans and leading independent TPAs, handling over 500 million transactions of varying types annually with a 98%+ customer retention rate. SDS has also invested meaningfully in automation and machine learning capabilities across its tech-enabled processes to drive scalability and greater internal operating efficiency while also improving client results. SDS recently partnered with a leading growth-oriented investment firm, Parthenon Capital, to further accelerate expansion and product innovation. Location: This position is open in our Eagan, MN office and Dallas, MN office. This is a hybrid role with requirements of 3 days in-office per week. Smart Data Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

As a technology leader in healthcare process automation and interoperability, Smart Data Solutions (SDS) is a strategic partner that utilizes data and intelligent automation to digitally transform operations and deliver outcomes for clients which reduces costs, streamlines workflows, and improves overall customer experience. Looking to the future, Smart Data Solutions has ambitious growth plans for the next few years and is currently seeking Implementation Developers to join our team! What you'll be doing? Job Accountabilities Oversee SDS implementations and projects. This includes, but is not limited to: Client Communication Gathering and refinement of project requirements Consulting client regarding potential project/process improvements Managing of meetings, including recording and distribution of meeting notes Distribution of testing and technical production monitoring results Project Development Facilitating coding and testing with Support and Monitoring Engineers Documenting updates, testing, and technical production monitoring plans Drafting internal and client-facing descriptions and diagrams of workflow processes Project Management and Leadership Identifying and assigning of development and project tasks Managing and prioritizing development tasks Consulting with developers regarding development tests Contributing to drafting of testing processes that include client signoff Identify and specify new features in response to client requirements Work proactively with a team to address client issues Assist with other duties as assigned Job Outcomes High customer satisfaction per customer surveys Implementations and projects completed within schedule Clean implementations and projects that include minimal ongoing support and problem resolution resources What we're looking for? Required skills: 1+ years of programming and implementation at SDS 2-4 year degree in computer science or equivalent degree Highly organized and disciplined Business analysis Microsoft Excel, Word, and Windows Ability to understand process workflows, analyze, and identify improvements Strong writing skills, particularly for process documentation and communication Ability to comprehend and follow written policies, procedures, and directions Disciplined in prompt communication responsiveness Communication and reporting style that emphasizes simplicity and elimination of noise in favor of substantive and actionable data Action orientation and ability to consistently complete assigned tasks on time Why this is the company for you? Top Benefits & Perks: A company culture that is authentic and values forward thinking, collaboration, and fairness! We work hard for our customers and have fun along the way! A professional development and growth-oriented workplace Generous benefits including, health insurance, short-term, and long-term disability 401(k) with a company match to provide a better future in your retirement years Work-life balance with competitive paid time off package; including vacation, holiday, and a floating day Who is Smart Data Solutions? For over 20 years, Smart Data Solutions has been partnering with leading payer organizations to provide automation and technology solutions enabling data standardization and workflow automation. The company brings a comprehensive set of turn-key services to handle all claims and claims-related information regardless of format (paper, fax, electronic), digitizing and normalizing for seamless use by payer clients. Solutions include intelligent data capture, conversion and digitization, mailroom management, comprehensive clearinghouse services and proprietary workflow offerings. SDS' headquarters are just outside of St. Paul, MN with 300+ employees and leverages dedicated onshore and offshore resources as part of its service delivery model. The company counts over 420 healthcare organizations as clients, including a number of Blues plans, large regional health plans and leading independent TPAs, handling over 500 million transactions of varying types annually with a 98%+ customer retention rate. SDS has also invested meaningfully in automation and machine learning capabilities across its tech-enabled processes to drive scalability and greater internal operating efficiency while also improving client results. SDS recently partnered with a leading growth-oriented investment firm, Parthenon Capital, to further accelerate expansion and product innovation. Location: This position is based out of AZ, TX, or MN. Smart Data Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

As a technology leader in healthcare process automation and interoperability, Smart Data Solutions (SDS) is a strategic partner that utilizes data and intelligent automation to digitally transform operations and deliver outcomes for clients which reduces costs, streamlines workflows, and improves overall customer experience. Looking to the future, Smart Data Solutions has ambitious growth plans for the next few years and is currently seeking a Senior Systems Administrator to join our team! What you'll be doing? We are looking for a highly skilled and motivated Senior Systems Administrator to join our IT team. This role will be responsible for managing and supporting our IT infrastructure while serving as a technical leader and mentor to junior team members. The ideal candidate will have extensive experience in systems administration, possess excellent leadership skills, and demonstrate a proactive approach to problem-solving. This position will play a key role in designing, implementing, and optimizing technology solutions, ensuring a secure, efficient, and high-performing environment. Technical Leadership: Lead and guide the systems administration team in maintaining and supporting servers, networks, and infrastructure. Serve as the primary escalation point for complex technical issues, providing advanced troubleshooting and problem resolution. Develop and implement best practices, policies, and procedures to ensure high standards of system reliability, performance, and security. Identify opportunities for process improvements and automation, and drive initiatives to enhance operational efficiency. Systems Administration: Manage and maintain on-premises and cloud-based infrastructure, including servers, virtualization environments, storage, and networking. Oversee the design and deployment of new systems and technologies to support business requirements and strategic goals. Ensure compliance with security policies, data protection regulations, and industry standards. Create and maintain comprehensive documentation, including system architecture, configurations, and SOPs. Mentorship & Team Development: Mentor junior systems administrators, providing training and guidance to support their professional development. Delegate tasks effectively and ensure proper knowledge transfer within the team. Lead regular team meetings and technical discussions to foster collaboration and knowledge sharing. Project Management & Strategic Initiatives: Lead and participate in IT projects, such as infrastructure upgrades, cloud migrations, and system integrations. Collaborate with cross-functional teams to design and implement technology solutions that align with organizational objectives. Contribute to the development of IT strategies and roadmaps, providing insights on emerging technologies and industry trends. What we're looking for? Required skills: Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent experience. 5+ years of experience in systems administration, with at least 2+ years in a senior or lead role. Strong expertise in Windows/Linux server administration, Active Directory, virtualization, and cloud platforms (Azure/AWS). In-depth knowledge of networking protocols, firewalls, security principles, and best practices. Proven experience in designing and implementing complex infrastructure solutions. Proficiency in scripting and automation (e.g., PowerShell, Bash). Relevant certifications such as CompTIA Network+, Microsoft Certified Systems Administrator (MCSA), or similar are a plus. Key Competencies: Leadership Skills: Ability to motivate and lead a technical team, driving results through collaboration and knowledge sharing. Problem Solving: Analytical mindset with the ability to diagnose complex issues and deliver innovative solutions. Project Management: Experience managing projects from concept to implementation, ensuring timelines and objectives are met. Communication: Strong verbal and written communication skills, with the ability to convey technical concepts to non-technical stakeholders. Physical Requirements: Ability to lift and transport moderately heavy objects such as servers and networking equipment. On-call availability and some weekend hours for maintenance or project support. Why this is the company for you? Top Benefits & Perks: A company culture that is authentic and values forward thinking, collaboration, and fairness! We work hard for our customers and have fun along the way! A professional development and growth-oriented workplace Generous benefits including, health insurance, short-term, and long-term disability 401(k) with a company match to provide a better future in your retirement years Work-life balance with competitive paid time off package; including vacation, holiday, and a floating day Who is Smart Data Solutions? For over 20 years, Smart Data Solutions has been partnering with leading payer organizations to provide automation and technology solutions enabling data standardization and workflow automation. The company brings a comprehensive set of turn-key services to handle all claims and claims-related information regardless of format (paper, fax, electronic), digitizing and normalizing for seamless use by payer clients. Solutions include intelligent data capture, conversion and digitization, mailroom management, comprehensive clearinghouse services and proprietary workflow offerings. SDS' headquarters are just outside of St. Paul, MN with 300+ employees and leverages dedicated onshore and offshore resources as part of its service delivery model. The company counts over 420 healthcare organizations as clients, including a number of Blues plans, large regional health plans and leading independent TPAs, handling over 500 million transactions of varying types annually with a 98%+ customer retention rate. SDS has also invested meaningfully in automation and machine learning capabilities across its tech-enabled processes to drive scalability and greater internal operating efficiency while also improving client results. SDS recently partnered with a leading growth-oriented investment firm, Parthenon Capital, to further accelerate expansion and product innovation. Location: This position is located in the Eagan, MN office. Smart Data Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

As a technology leader in healthcare process automation and interoperability, Smart Data Solutions (SDS) is a strategic partner that utilizes data and intelligent automation to digitally transform operations and deliver outcomes for clients which reduces costs, streamlines workflows, and improves overall customer experience. Looking to the future, Smart Data Solutions has ambitious growth plans for the next few years and is currently seeking a Product Development Manager to join our team.

Job Description As a technology leader in healthcare process automation and interoperability, Smart Data Solutions (SDS) is a strategic partner that utilizes data and intelligent automation to digitally transform operations and deliver outcomes for clients which reduces costs, streamlines workflows, and improves overall customer experience. Looking to the future, Smart Data Solutions has ambitious growth plans for the next few years and is currently seeking a Project Manager to join our team! What you’ll be doing? Manages multiple projects, typically in single functional area or a single moderately complex project. Manages all aspects of the project execution including: chartering, scope definition, requirements gathering, project planning, change control, risk management and reporting. Facilitates and manages resource planning, cost estimation, budget development and cost control. Manages the identification, resolution and escalation of project risks and issues. Plans and executes project communications ensuring timely and accurate distribution of information, documentation, and issue resolution to all appropriate team members. Identifies opportunities and makes recommendations for process improvements. Ensures consistency and adherence to standards, processes, and policies for all projects. Travel domestically as needed Other duties as assigned What we’re looking for? Required skills: 5+ years of professional project management experience Healthcare project management experience Familiarity with project management tools and best practices Proven ability to complete projects according to outlined scope, budget, and timeline High level of professional communication skills; written and verbal Ability to have “tough” conversations Continual sense of urgency Ability to work independently and cooperatively Strong interpersonal skills Strong understanding of Project Management principles and techniques. Proven ability to manage change and engage team members. Advanced facilitation and communication skills. Advanced client service attitude and leadership capabilities. Strong ability to identify, develop and quantify any required corrective action plans. Why this is the company for you? Top Benefits & Perks: A company culture that is authentic and values forward thinking, collaboration, and fairness! We work hard for our customers and have fun along the way! A professional development and growth-oriented workplace Generous benefits including, health insurance, short-term, and long-term disability 401(k) with a company match to provide a better future in your retirement years Work-life balance with competitive paid time off package; including vacation, holiday, and a floating day Who is Smart Data Solutions? For over 20 years, Smart Data Solutions has been partnering with leading payer organizations to provide automation and technology solutions enabling data standardization and workflow automation. The company brings a comprehensive set of turn-key services to handle all claims and claims-related information regardless of format (paper, fax, electronic), digitizing and normalizing for seamless use by payer clients. Solutions include intelligent data capture, conversion and digitization, mailroom management, comprehensive clearinghouse services and proprietary workflow offerings. SDS’ headquarters are just outside of St. Paul, MN with 300+ employees and leverages dedicated onshore and offshore resources as part of its service delivery model. The company counts over 420 healthcare organizations as clients, including a number of Blues plans, large regional health plans and leading independent TPAs, handling over 500 million transactions of varying types annually with a 98%+ customer retention rate. SDS has also invested meaningfully in automation and machine learning capabilities across its tech-enabled processes to drive scalability and greater internal operating efficiency while also improving client results. SDS recently partnered with a leading growth-oriented investment firm, Parthenon Capital, to further accelerate expansion and product innovation. Location: This position is open to our Eagan, MN office and Dallas, TX office. This is a hybrid role with 3 days per week in-office requirements. Smart Data Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

Smart Data Solutions (SDS), a growing company in Eagan, MN, is looking for qualified individuals to work in our mail processing center. In this role, you will help SDS successfully process our client's mail by opening, sorting, batching, and Quality Control of documents. What you'll be doing? Document Processor: Opening, Sorting, Batching and QC of documents May require some scanning if needed Preparing, verifying, and counting documents for scanning. Scan if needed Unfold/un-crease, tape, rubber band, or un-staple documents if needed Fix tears and make copies of documents if needed Use sorting sheets as trained Perform other basic office duties as assigned Process rejects and rescans as needed Ensure that all PHI information is kept confidential Process incoming mail based on customer required sorts. Sorts can be done via physical paper or through QuickClaim on the provided SDS PC. Scanner Operator: QC, Scanning, and Archiving documents including paper and film May require some document processing if poorly done Inputs appropriate settings onto scanner computer screen by manipulating a mouse, and typing on a keyboard based on batch cover sheets. Log documents and feed through scanner Trouble-shoot and correct technical errors as they occur Operate and clean the scanner machines as trained to Mark and identify containers in which work is received and forward them to the designated archive areas Ensure that all PHI information is kept confidential Learn the scanner/new scanners as they are introduced to the department Perform other basic office duties as assigned Process rejects and rescans as needed. Ensure that all PHI information is kept confidential What we're looking for? Required skills: Self-motivated with a strong work ethic Ability to multitask and move quickly Ability to stay focused and on-task High attention to detail while being efficient Quick learner, ability to follow basic or difficult instructions when needed Required to maintain confidentially of client data Ability to be seated at a workstation for up to 2 hours at a time Ability to stand/walk for up to 1 hour Ability to lift up to 30 pounds Hourly pay and available schedule: $15 per hour + eligible for a bonus based on performance Full-time openings available Available shifts vary between 8:00 am - 6:00 pm, Monday - Friday Why this is the company for you? Top Benefits & Perks: A company culture that is authentic and values forward thinking, collaboration, and fairness! We work hard for our customers and have fun along the way! A professional development and growth-oriented workplace Generous benefits including, health insurance, short-term, and long-term disability 401(k) with a company match to provide a better future in your retirement years Work-life balance with competitive paid time off package; including vacation, holiday, and a floating day Who is Smart Data Solutions? For over 20 years, Smart Data Solutions has been partnering with leading payer organizations to provide automation and technology solutions enabling data standardization and workflow automation. The company brings a comprehensive set of turn-key services to handle all claims and claims-related information regardless of format (paper, fax, electronic), digitizing and normalizing for seamless use by payer clients. Solutions include intelligent data capture, conversion and digitization, mailroom management, comprehensive clearinghouse services and proprietary workflow offerings. SDS' headquarters are just outside of St. Paul, MN with 300+ employees and leverages dedicated onshore and offshore resources as part of its service delivery model. The company counts over 420 healthcare organizations as clients, including a number of Blues plans, large regional health plans and leading independent TPAs, handling over 500 million transactions of varying types annually with a 98%+ customer retention rate. SDS has also invested meaningfully in automation and machine learning capabilities across its tech-enabled processes to drive scalability and greater internal operating efficiency while also improving client results. SDS recently partnered with a leading growth-oriented investment firm, Parthenon Capital, to further accelerate expansion and product innovation. Location: Smart Data Solutions is located in Eagan, MN Smart Data Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

As a technology leader in healthcare process automation and interoperability, Smart Data Solutions (SDS) is a strategic partner that utilizes data and intelligent automation to digitally transform operations and deliver outcomes for clients which reduces costs, streamlines workflows, and improves overall customer experience. Looking to the future, Smart Data Solutions has ambitious growth plans for the next few years and is currently seeking a Systems Engineer to join our team! What you'll be doing? The Systems Engineer will be responsible for designing, implementing, and maintaining complex systems that support our business operations. The ideal candidate will have experience in both hardware and software systems, and a deep understanding of network infrastructure, cybersecurity, and cloud computing. Duties and Responsibilities include, but are not limited to: System Design & Implementation: Design, develop, and implement integrated systems that meet organizational needs, including servers, storage, networking, and virtualization solutions. Maintenance & Support: Provide ongoing support, troubleshooting, and maintenance for existing systems to ensure optimal performance and reliability. Network Infrastructure: Configure and maintain network infrastructure, including routers, switches, firewalls, and VPNs, ensuring secure and efficient communication across all systems. Cloud Integration: Design and manage cloud-based systems and services, ensuring seamless integration with on-premises infrastructure. Automation & Scripting: Develop and maintain automation scripts to streamline routine tasks and improve system efficiency. Documentation & Reporting: Create and maintain detailed documentation of system configurations, processes, and procedures, and provide regular reports on system performance and security. Collaboration: Work closely with other IT professionals, including developers and security analysts, to ensure all systems are aligned with business goals and objectives. Project Management: Lead and participate in projects related to system upgrades, migrations, and new technology implementations. What we're looking for? Required skills: Education: Bachelor's degree in Computer Science, Information Technology, or a related field or equivalent experience. Technical Skills: Proficiency in Windows and Linux operating systems. Strong knowledge of network protocols, firewalls, and security best practices. Experience with virtualization technologies. Familiarity with cloud platforms. Scripting skills (e.g., PowerShell, Python, Bash). Soft Skills: Excellent problem-solving and analytical skills. Strong communication and collaboration abilities. Ability to work independently and manage multiple projects simultaneously. Attention to detail and a proactive approach to identifying and addressing potential issues. Why this is the company for you? Top Benefits & Perks: A company culture that is authentic and values forward thinking, collaboration, and fairness! We work hard for our customers and have fun along the way! A professional development and growth-oriented workplace Generous benefits including, health insurance, short-term, and long-term disability 401(k) with a company match to provide a better future in your retirement years Work-life balance with competitive paid time off package; including vacation, holiday, and a floating day Who is Smart Data Solutions? For over 20 years, Smart Data Solutions has been partnering with leading payer organizations to provide automation and technology solutions enabling data standardization and workflow automation. The company brings a comprehensive set of turn-key services to handle all claims and claims-related information regardless of format (paper, fax, electronic), digitizing and normalizing for seamless use by payer clients. Solutions include intelligent data capture, conversion and digitization, mailroom management, comprehensive clearinghouse services and proprietary workflow offerings. SDS' headquarters are just outside of St. Paul, MN with 300+ employees and leverages dedicated onshore and offshore resources as part of its service delivery model. The company counts over 420 healthcare organizations as clients, including a number of Blues plans, large regional health plans and leading independent TPAs, handling over 500 million transactions of varying types annually with a 98%+ customer retention rate. SDS has also invested meaningfully in automation and machine learning capabilities across its tech-enabled processes to drive scalability and greater internal operating efficiency while also improving client results. SDS recently partnered with a leading growth-oriented investment firm, Parthenon Capital, to further accelerate expansion and product innovation. Location: This position is located in the Eagan, MN office. Smart Data Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

As a technology leader in healthcare process automation and interoperability, Smart Data Solutions (SDS) is a strategic partner that utilizes data and intelligent automation to digitally transform operations and deliver outcomes for clients which reduces costs, streamlines workflows, and improves overall customer experience. Looking to the future, Smart Data Solutions has ambitious growth plans for the next few years and is currently seeking an Operations Manager to join our team! What we're looking for? Required skills: The Operations Manager is responsible for the following, delegating to staff where appropriate and as much as possible. Responsibilities do not include regular hands-on processing of production volumes. Mailroom Management Improve mailroom operations through continuous process improvement projects Lead mailroom integration with other departments Review and implement mailroom policy updates Ensure mailroom documentation is current and compliant Lead mailroom efforts related to onboarding new clients Proactively monitor and address client workflow issues Production tracking and reporting Assess production status daily Production status reporting Productivity reporting Quality reporting Utilization reporting Staff Scheduling Production planning and scheduling Absentee management Design and implement staffing strategies Training Train and certify employees Ancillary Support Ordering supplies and maintain supply inventory Scheduled equipment maintenance Answering internal and customer emails in accordance with Company policy Process incoming mail based on customer required sorts. Employee Management Administer skill and quality-based promotion Administer quality and productivity programs including performance reviews in the event standards are not being met. Skills and Qualifications Minimum 2 years mailroom/operations management experience. Competent using Microsoft Office Suite with strong Excel skills. Ability to rapidly complete a diverse set of tasks. Oral and Written Communication Skills Organization Ability to manage many people at once. Highly organized and disciplined. Ability to understand process workflows, analyze, and identify improvements. Strong writing skills, particularly for process documentation and communication Disciplined in prompt communication responsiveness. Communication and reporting style that emphasizes simplicity and elimination of noise in favor of substantive and actionable data. Action orientation and ability to consistently complete assigned tasks on time Work Location: In person. 960 Blue Gentian Road, Eagan, MN 55121 Why this is the company for you? Top Benefits & Perks: A company culture that is authentic and values forward thinking, collaboration, and fairness! We work hard for our customers and have fun along the way! A professional development and growth-oriented workplace Generous benefits including, health insurance, short-term, and long-term disability 401(k) with a company match to provide a better future in your retirement years Work-life balance with competitive paid time off package; including vacation, holiday, and a floating day Who is Smart Data Solutions? For over 20 years, Smart Data Solutions has been partnering with leading payer organizations to provide automation and technology solutions enabling data standardization and workflow automation. The company brings a comprehensive set of turn-key services to handle all claims and claims-related information regardless of format (paper, fax, electronic), digitizing and normalizing for seamless use by payer clients. Solutions include intelligent data capture, conversion and digitization, mailroom management, comprehensive clearinghouse services and proprietary workflow offerings. SDS' headquarters are just outside of St. Paul, MN with 300+ employees and leverages dedicated onshore and offshore resources as part of its service delivery model. The company counts over 420 healthcare organizations as clients, including a number of Blues plans, large regional health plans and leading independent TPAs, handling over 500 million transactions of varying types annually with a 98%+ customer retention rate. SDS has also invested meaningfully in automation and machine learning capabilities across its tech-enabled processes to drive scalability and greater internal operating efficiency while also improving client results. SDS recently partnered with a leading growth-oriented investment firm, Parthenon Capital, to further accelerate expansion and product innovation. Smart Data Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

Smart Data Solutions, a leading provider of data management, claim routing and workflow solutions to health plans and TPAs, is looking for a strong finance professional to join our Finance team on a short-term contract basis. The Revenue and Billing Manager will be responsible for the timeliness and accuracy of the billing process. In addition, they will manage the global accounts receivable operations. This individual will report to and work directly with the Sr. Director, Financial Accounting and Control and will lead billing, accounts receivable activities, systems, and processes within a fast-paced, growing organization. What you'll be doing? Principal Responsibilities Responsible for the timeliness and accuracy of the billing process. Liaison with the development team on automation efforts and process improvement initiatives. Lead the analysis of contracts to ensure billing is performed in compliance with all contract terms Manage and handle day-to-day accounts receivable operations including collections, payment posting and application, credit memo application, account reconciliations and adjustments Assist with building a world class accounts receivable team, including developing and mentoring staff Establish and publish monthly receivable data including KPI's, metrics, and analysis of fluxes Work closely with the Controller, implementation team and revenue product owners to ensure accurate revenue accounting on implementation of new products and offers Work closely with accounting on related receivable tasks and projects including information requests during financial audits Implement or enhance (where necessary) accounts receivable systems, processes, and reporting. Continue to develop and implement policies and procedures to scale with the business. Responsible for billing and AR acquisition integration and financial system conversions. Other duties as assigned What we're looking for? Required skills: BA/BS in Accounting, Finance or similar emphasis preferred 4+ years of accounts receivable/accounting experience in a fast growing, global environment Experience leading a team and implementing process improvements Ability to get into the details, lead multiple projects at once, and when vital, roll up your sleeves, and do hands on work Strong Excel skills and comfort with large data sets Excellent organization, written and verbal skills Action orientation and ability to consistently complete assigned tasks on time Experience with Quickbooks and ERP systems such as NetSuite or Microsoft Dynamics is a plus Ability to work a hybrid schedule - 3 days per week in-office Reporting and Metrics This position is responsible for the following metrics: Cash collection and DSO metrics Customer ACH vs check percentages AR email response turnaround time Billing accuracy Who is Smart Data Solutions? For over 20 years, Smart Data Solutions has been partnering with leading payer organizations to provide automation and technology solutions enabling data standardization and workflow automation. The company brings a comprehensive set of turn-key services to handle all claims and claims-related information regardless of format (paper, fax, electronic), digitizing and normalizing for seamless use by payer clients. Solutions include intelligent data capture, conversion and digitization, mailroom management, comprehensive clearinghouse services and proprietary workflow offerings. SDS' headquarters are just outside of St. Paul, MN with 300+ employees and leverages dedicated onshore and offshore resources as part of its service delivery model. The company counts over 420 healthcare organizations as clients, including a number of Blues plans, large regional health plans and leading independent TPAs, handling over 500 million transactions of varying types annually with a 98%+ customer retention rate. SDS has also invested meaningfully in automation and machine learning capabilities across its tech-enabled processes to drive scalability and greater internal operating efficiency while also improving client results. SDS recently partnered with a leading growth-oriented investment firm, Parthenon Capital, to further accelerate expansion and product innovation. Location: Smart Data Solutions is located in Eagan, MN. This is a hybrid position with requirements of 3 days in-office per week. Smart Data Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status

Job Description As a technology leader in healthcare process automation and interoperability, Smart Data Solutions (SDS) is a strategic partner that utilizes data and intelligent automation to digitally transform operations and deliver outcomes for clients which reduces costs, streamlines workflows, and improves overall customer experience. Looking to the future, Smart Data Solutions has ambitious growth plans for the next few years and is currently seeking a Business Systems Analyst Advisor to join our team! This role seeks a results-driven professional with experience in healthcare processes and analysis. This resource works with internal resources and clients, to facilitate the evaluation and documentation of business problems to align process and technology solutions to meet client business goals and objectives while enabling efficient and sustainable operational processes. This role is crucial in defining the overall business needs through documenting requirements, expected outcomes, use case scenarios, test plans and executes the testing with those plans. This role is critical in identifying and documenting outcomes of testing as well as impacts of the technical solutions to optimize business results and drive quality driven outcomes and supports the creation of end user documentation. What you’ll be doing? Drive the technology and automation culture through process design Guide the assessment of a clients process to define the organizations needs Create business, functional, reporting, configuration and reject requirements Develop test plans, scenarios and use cases Execute test plans, traceability and test outcomes Support re-testing and defect prioritization and tracking Identify and evaluate appropriate solution options to meet requirements while working with the clients, operations, delivery support, product and technology teams Perform operational assessments to optimize efficiencies and offerings Support service teams with consulting skills focused on improvements aligned with automation and technology solutions Ensure organizational compliance with regulations and company policies and procedures Good understanding of Implementation Lifecycle and IT Project Management principles and techniques Encourage an open exchange of ideas and different points of view; support the team despite different points of view or setbacks; remain candid even when the ideology or concept is unwelcomed or challenges status quo Provide information, assistance and/or other aid that helps to build or maintain effective and harmonious relationships/partnerships with team members, peers/colleagues inside or outside the organization to build a basis for future reciprocity. Host meetings as needed to promote collaboration and ensure sufficient direction is provided timely and adequate communication exists Ensure availability and is visible via Zoom/Teams/Skype/Telecom etc. during core or client business hours which may be dictated by the location of the client being supported Other duties as assigned What we’re looking for? Required skills: Bachelor’s degree or equivalent experience 5+ years industry experience in multiple functional operational areas of claim operations and the healthcare services industry 5+ years of experience in business process analysis, technical solution design, automation and testing practices In-depth knowledge of regulatory requirements and compliance procedures Proficiency in Excel, Word, PowerPoint, SQL, MS Power BI and other related business applications Ability to work in a fast-paced environment with changing priorities and competing demands Possess organizational and time management skills Strong oral and written communication skills are a must Why this is the company for you? Top Benefits & Perks: A company culture that is authentic and values forward thinking, collaboration, and fairness! We work hard for our customers and have fun along the way! A professional development and growth-oriented workplace Generous benefits including, health insurance, short-term, and long-term disability 401(k) with a company match to provide a better future in your retirement years Work-life balance with competitive paid time off package; including vacation, holiday, and a floating day Who is Smart Data Solutions? For over 20 years, Smart Data Solutions has been partnering with leading payer organizations to provide automation and technology solutions enabling data standardization and workflow automation. The company brings a comprehensive set of turn-key services to handle all claims and claims-related information regardless of format (paper, fax, electronic), digitizing and normalizing for seamless use by payer clients. Solutions include intelligent data capture, conversion and digitization, mailroom management, comprehensive clearinghouse services and proprietary workflow offerings. SDS’ headquarters are just outside of St. Paul, MN with 300+ employees and leverages dedicated onshore and offshore resources as part of its service delivery model. The company counts over 420 healthcare organizations as clients, including a number of Blues plans, large regional health plans and leading independent TPAs, handling over 500 million transactions of varying types annually with a 98%+ customer retention rate. SDS has also invested meaningfully in automation and machine learning capabilities across its tech-enabled processes to drive scalability and greater internal operating efficiency while also improving client results. SDS recently partnered with a leading growth-oriented investment firm, Parthenon Capital, to further accelerate expansion and product innovation. Location: This position is open in our Eagan, MN office and Dallas, MN office. This is a hybrid role with requirements of 3 days in-office per week. Smart Data Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

Job Description As a technology leader in healthcare process automation and interoperability, Smart Data Solutions (SDS) is a strategic partner that utilizes data and intelligent automation to digitally transform operations and deliver outcomes for clients which reduces costs, streamlines workflows, and improves overall customer experience. Looking to the future, Smart Data Solutions has ambitious growth plans for the next few years and is currently seeking a Senior Systems Administrator to join our team! What you’ll be doing? We are looking for a highly skilled and motivated Senior Systems Administrator to join our IT team. This role will be responsible for managing and supporting our IT infrastructure while serving as a technical leader and mentor to junior team members. The ideal candidate will have extensive experience in systems administration, possess excellent leadership skills, and demonstrate a proactive approach to problem-solving. This position will play a key role in designing, implementing, and optimizing technology solutions, ensuring a secure, efficient, and high-performing environment. Technical Leadership: Lead and guide the systems administration team in maintaining and supporting servers, networks, and infrastructure. Serve as the primary escalation point for complex technical issues, providing advanced troubleshooting and problem resolution. Develop and implement best practices, policies, and procedures to ensure high standards of system reliability, performance, and security. Identify opportunities for process improvements and automation, and drive initiatives to enhance operational efficiency. Systems Administration: Manage and maintain on-premises and cloud-based infrastructure, including servers, virtualization environments, storage, and networking. Oversee the design and deployment of new systems and technologies to support business requirements and strategic goals. Ensure compliance with security policies, data protection regulations, and industry standards. Create and maintain comprehensive documentation, including system architecture, configurations, and SOPs. Mentorship & Team Development: Mentor junior systems administrators, providing training and guidance to support their professional development. Delegate tasks effectively and ensure proper knowledge transfer within the team. Lead regular team meetings and technical discussions to foster collaboration and knowledge sharing. Project Management & Strategic Initiatives: Lead and participate in IT projects, such as infrastructure upgrades, cloud migrations, and system integrations. Collaborate with cross-functional teams to design and implement technology solutions that align with organizational objectives. Contribute to the development of IT strategies and roadmaps, providing insights on emerging technologies and industry trends. What we’re looking for? Required skills: Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent experience. 5+ years of experience in systems administration, with at least 2+ years in a senior or lead role. Strong expertise in Windows/Linux server administration, Active Directory, virtualization, and cloud platforms (Azure/AWS). In-depth knowledge of networking protocols, firewalls, security principles, and best practices. Proven experience in designing and implementing complex infrastructure solutions. Proficiency in scripting and automation (e.g., PowerShell, Bash). Relevant certifications such as CompTIA Network+, Microsoft Certified Systems Administrator (MCSA), or similar are a plus. Key Competencies: Leadership Skills: Ability to motivate and lead a technical team, driving results through collaboration and knowledge sharing. Problem Solving: Analytical mindset with the ability to diagnose complex issues and deliver innovative solutions. Project Management: Experience managing projects from concept to implementation, ensuring timelines and objectives are met. Communication: Strong verbal and written communication skills, with the ability to convey technical concepts to non-technical stakeholders. Physical Requirements: Ability to lift and transport moderately heavy objects such as servers and networking equipment. On-call availability and some weekend hours for maintenance or project support. Why this is the company for you? Top Benefits & Perks: A company culture that is authentic and values forward thinking, collaboration, and fairness! We work hard for our customers and have fun along the way! A professional development and growth-oriented workplace Generous benefits including, health insurance, short-term, and long-term disability 401(k) with a company match to provide a better future in your retirement years Work-life balance with competitive paid time off package; including vacation, holiday, and a floating day Who is Smart Data Solutions? For over 20 years, Smart Data Solutions has been partnering with leading payer organizations to provide automation and technology solutions enabling data standardization and workflow automation. The company brings a comprehensive set of turn-key services to handle all claims and claims-related information regardless of format (paper, fax, electronic), digitizing and normalizing for seamless use by payer clients. Solutions include intelligent data capture, conversion and digitization, mailroom management, comprehensive clearinghouse services and proprietary workflow offerings. SDS’ headquarters are just outside of St. Paul, MN with 300+ employees and leverages dedicated onshore and offshore resources as part of its service delivery model. The company counts over 420 healthcare organizations as clients, including a number of Blues plans, large regional health plans and leading independent TPAs, handling over 500 million transactions of varying types annually with a 98%+ customer retention rate. SDS has also invested meaningfully in automation and machine learning capabilities across its tech-enabled processes to drive scalability and greater internal operating efficiency while also improving client results. SDS recently partnered with a leading growth-oriented investment firm, Parthenon Capital, to further accelerate expansion and product innovation. Location: This position is located in the Eagan, MN office. Smart Data Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

As a technology leader in healthcare process automation and interoperability, Smart Data Solutions (SDS) is a strategic partner that utilizes data and intelligent automation to digitally transform operations and deliver outcomes for clients which reduces costs, streamlines workflows, and improves overall customer experience. Looking to the future, Smart Data Solutions has ambitious growth plans for the next few years and is currently seeking a Project Manager to join our team! What you'll be doing? Manages multiple projects, typically in single functional area or a single moderately complex project. Manages all aspects of the project execution including: chartering, scope definition, requirements gathering, project planning, change control, risk management and reporting. Facilitates and manages resource planning, cost estimation, budget development and cost control. Manages the identification, resolution and escalation of project risks and issues. Plans and executes project communications ensuring timely and accurate distribution of information, documentation, and issue resolution to all appropriate team members. Identifies opportunities and makes recommendations for process improvements. Ensures consistency and adherence to standards, processes, and policies for all projects. Travel domestically as needed Other duties as assigned What we're looking for? Required skills: 5+ years of professional project management experience Healthcare project management experience Familiarity with project management tools and best practices Proven ability to complete projects according to outlined scope, budget, and timeline High level of professional communication skills; written and verbal Ability to have “tough” conversations Continual sense of urgency Ability to work independently and cooperatively Strong interpersonal skills Strong understanding of Project Management principles and techniques. Proven ability to manage change and engage team members. Advanced facilitation and communication skills. Advanced client service attitude and leadership capabilities. Strong ability to identify, develop and quantify any required corrective action plans. Why this is the company for you? Top Benefits & Perks: A company culture that is authentic and values forward thinking, collaboration, and fairness! We work hard for our customers and have fun along the way! A professional development and growth-oriented workplace Generous benefits including, health insurance, short-term, and long-term disability 401(k) with a company match to provide a better future in your retirement years Work-life balance with competitive paid time off package; including vacation, holiday, and a floating day Who is Smart Data Solutions? For over 20 years, Smart Data Solutions has been partnering with leading payer organizations to provide automation and technology solutions enabling data standardization and workflow automation. The company brings a comprehensive set of turn-key services to handle all claims and claims-related information regardless of format (paper, fax, electronic), digitizing and normalizing for seamless use by payer clients. Solutions include intelligent data capture, conversion and digitization, mailroom management, comprehensive clearinghouse services and proprietary workflow offerings. SDS' headquarters are just outside of St. Paul, MN with 300+ employees and leverages dedicated onshore and offshore resources as part of its service delivery model. The company counts over 420 healthcare organizations as clients, including a number of Blues plans, large regional health plans and leading independent TPAs, handling over 500 million transactions of varying types annually with a 98%+ customer retention rate. SDS has also invested meaningfully in automation and machine learning capabilities across its tech-enabled processes to drive scalability and greater internal operating efficiency while also improving client results. SDS recently partnered with a leading growth-oriented investment firm, Parthenon Capital, to further accelerate expansion and product innovation. Location: This position is open to our Eagan, MN office and Dallas, TX office. This is a hybrid role with 3 days per week in-office requirements. Smart Data Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

Smart Data Solutions (SDS), a growing company in Eagan, MN, is looking for qualified individuals to work in our mail processing center. In this role, you will help SDS successfully process our client's mail by opening, sorting, batching, and Quality Control of documents. What you'll be doing? Document Processor: Opening, Sorting, Batching and QC of documents May require some scanning if needed Preparing, verifying, and counting documents for scanning. Scan if needed Unfold/un-crease, tape, rubber band, or un-staple documents if needed Fix tears and make copies of documents if needed Use sorting sheets as trained Perform other basic office duties as assigned Process rejects and rescans as needed Ensure that all PHI information is kept confidential Process incoming mail based on customer required sorts. Sorts can be done via physical paper or through QuickClaim on the provided SDS PC. Scanner Operator: QC, Scanning, and Archiving documents including paper and film May require some document processing if poorly done Inputs appropriate settings onto scanner computer screen by manipulating a mouse, and typing on a keyboard based on batch cover sheets. Log documents and feed through scanner Trouble-shoot and correct technical errors as they occur Operate and clean the scanner machines as trained to Mark and identify containers in which work is received and forward them to the designated archive areas Ensure that all PHI information is kept confidential Learn the scanner/new scanners as they are introduced to the department Perform other basic office duties as assigned Process rejects and rescans as needed. Ensure that all PHI information is kept confidential What we're looking for? Required skills: Self-motivated with a strong work ethic Ability to multitask and move quickly Ability to stay focused and on-task High attention to detail while being efficient Quick learner, ability to follow basic or difficult instructions when needed Required to maintain confidentially of client data Ability to be seated at a workstation for up to 2 hours at a time Ability to stand/walk for up to 1 hour Ability to lift up to 30 pounds Hourly pay and available schedule: $15 per hour + eligible for a bonus based on performance Full-time openings available Available shifts vary between 8:00 am - 6:00 pm, Monday - Friday Why this is the company for you? Top Benefits & Perks: A company culture that is authentic and values forward thinking, collaboration, and fairness! We work hard for our customers and have fun along the way! A professional development and growth-oriented workplace Generous benefits including, health insurance, short-term, and long-term disability 401(k) with a company match to provide a better future in your retirement years Work-life balance with competitive paid time off package; including vacation, holiday, and a floating day Who is Smart Data Solutions? For over 20 years, Smart Data Solutions has been partnering with leading payer organizations to provide automation and technology solutions enabling data standardization and workflow automation. The company brings a comprehensive set of turn-key services to handle all claims and claims-related information regardless of format (paper, fax, electronic), digitizing and normalizing for seamless use by payer clients. Solutions include intelligent data capture, conversion and digitization, mailroom management, comprehensive clearinghouse services and proprietary workflow offerings. SDS' headquarters are just outside of St. Paul, MN with 300+ employees and leverages dedicated onshore and offshore resources as part of its service delivery model. The company counts over 420 healthcare organizations as clients, including a number of Blues plans, large regional health plans and leading independent TPAs, handling over 500 million transactions of varying types annually with a 98%+ customer retention rate. SDS has also invested meaningfully in automation and machine learning capabilities across its tech-enabled processes to drive scalability and greater internal operating efficiency while also improving client results. SDS recently partnered with a leading growth-oriented investment firm, Parthenon Capital, to further accelerate expansion and product innovation. Location: Smart Data Solutions is located in Eagan, MN Smart Data Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

As a technology leader in healthcare process automation and interoperability, Smart Data Solutions (SDS) is a strategic partner that utilizes data and intelligent automation to digitally transform operations and deliver outcomes for clients which reduces costs, streamlines workflows, and improves overall customer experience. Looking to the future, Smart Data Solutions has ambitious growth plans for the next few years and is currently seeking a Systems Engineer to join our team!