Demonstrates a basic knowledge of coatings, laboratory equipment, and computing tools to capture and record data Perform all testing utilizing the prescribed test methods Accurately documents lab results, technical information and maintains an up-to-date electronic lab notebook and/or project folder per ISO standards.
Collaborate with team members to ensure test schedules are maintained
Sets up, readjusts, and operates laboratory equipment and instruments.
Comply with all security regulations, safety guidelines, and maintain a clean work area
Function under moderate supervision, managing timelines and prioritizing assigned duties to meet project goals
Performs other duties as assigned
Qualifications
High School Diploma or equivalent
Additional Information
All your information will be kept confidential according to EEO guidelines.
$34k-51k yearly est. 14h ago
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NetworX Product Consultant
Cognizant 4.6
Remote or Dayton, OH job
About the role
As a NetworX Product Consultant, you will make an impact by providing customers with application domain expertise related to TriZetto NetworX functionality. You will be a valued member of our consulting team and work collaboratively with business and technical stakeholders to deliver high-quality solutions.
In this role, you will:
Conduct requirements discovery and lead design sessions to configure NetworX applications to meet client needs.
Provide advanced analysis, problem-solving, and interpret application configurations to deliver optimal solutions.
Update existing configuration business rules with new contractual requirements and identify automation opportunities.
Liaise effectively with business and technical teams, transferring NetworX application knowledge to customer staff.
Collaborate with onshore/offshore teams and clearly articulate issues and alternative solutions in verbal and written form.
Work model
We strive to provide flexibility wherever possible. Based on this role's business requirements, this is a remote position open to qualified applicants in the United States. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
What you need to have to be considered
10+ years of healthcare experience, including 5+ years of recent and relevant TriZetto NetworX pricing experience.
Strong understanding of core NetworX functionality, grouping, pricing, and integration points with Facets agreements.
Proven ability to conduct requirements discovery and lead design sessions for NetworX configuration.
Advanced analytical and problem-solving skills with experience in interpreting application configurations.
Excellent communication skills for articulating issues and providing alternative solutions.
These will help you stand out
Proficiency in NetworX data structures and automation techniques for repetitive tasks.
Experience working with onshore/offshore resource models.
Ability to create clear documentation and knowledge transfer materials for client teams.
Strong consulting skills and ability to operate effectively in a team environment.
Familiarity with healthcare payer systems and related business processes.
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
*Please note, this role is not able to offer visa transfer or sponsorship now or in the future*
#LI-NC1
Salary and Other Compensation:
Applicants will be accepted till 12/22/2025
The annual salary for this position will be in the range of $113K-$132K depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
Medical/Dental/Vision/Life Insurance
Paid holidays plus Paid Time Off
401(k) plan and contributions
Long-term/Short-term Disability
Paid Parental Leave
Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
cog2025
$113k-132k yearly Auto-Apply 2d ago
Technical Lead - Commercial Lending / ACBS
Cognizant 4.6
New York, NY job
Consulting Manager, ACBS Technical Lead
USA
ABOUT US
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Learn how Cognizant helps clients lead with digital at ******************
COGNIZANT CONSULTING
Within Cognizant is Cognizant Consulting, a global consulting organization delivering strategic and domain consulting through industry and technology expertise. With over 6,000 consultants worldwide, Cognizant offers high-value consulting services that improve business performance and operational productivity, lower operational expenses and enhance overall performance. Clients draw upon our deep industry expertise, program and change management capabilities, and analytical objectivity to help improve business productivity, drive technology-enabled business transformation and increase shareholder value. We provide several Business/IT Consulting Services including Business Strategy, IT Strategy & Roadmap Development, Process Re-Engineering & Transformation, Enterprise Architecture & Technology Selection, and Domain Solutions. The Cognizant Consulting team is a high-performing organization continually expanding our client base and increasingly recommended by analysts such as Forrester and Gartner. And we are growing!
The Role
We are looking for Consulting Managers, Technical Lead who can deliver within Cognizant's Five Pillars of Consulting Excellence: 1) Project Execution, 2) Expertise, 3) Business Development, 4) Practice Development, & 5) People Development. As a Consulting Manager, this means partnering with clients and project stakeholders, colleagues to clarify requirements and support delivery of effective solutions; applying technical and domain expertise to solve core client business challenges or inefficiencies; developing and strengthening domain knowledge and maintaining an accurate understanding of Cognizant's industry propositions and consulting capabilities; supporting business development activities of senior leaders; contributing to the development of practice initiatives or new service offerings (e.g., Strategic Control Points, development of consulting assets); and being an inspiring colleague, promoting team motivation, partnership, and ownership for projects. In addition to enabling consulting excellence through the Five Pillars of Consulting, the specific requirements for this position are below.
Our solutions are in demand and we're passionate about making a difference. If you have experience with the above, are a selfless leader, and are committed to client-facing environment; if you want to grow your career with a team that wants to build something great together, we want to hear from you! Apply now!
Summary
We are seeking a seasoned FIS ACBS Technical Lead with strong expertise in Lansa and IBM AS400 (iSeries) platforms to support Change the Bank (CTB) initiatives for Commercial and Institutional Banking (C&IB) operations. The role focuses on driving system enhancements, modernization, and integration efforts across the ACBS ecosystem while ensuring platform stability and scalability.
Responsibilities
Lead the design, development, and implementation of ACBS enhancements, upgrades, and interface integrations.
Translate business and functional requirements into scalable technical solutions across ACBS modules.
Develop, maintain, and optimize Lansa and RPGLE programs supporting new business capabilities.
Oversee integration with enterprise systems via MQ and API services.
Partner with product and infrastructure teams to plan and execute ACBS version upgrades, patch deployments, and regression testing.
Contribute to cloud transition initiatives (e.g., IBM cloud) and support data migration and connectivity re-establishment.
Mentor offshore development teams, perform technical reviews, and ensure adherence to best practices and quality standards.
Required skills and experience:
8-12 years of experience in IT with 5+ years in FIS ACBS application development and enhancement.
Hands-on experience in Lansa, RPGLE and SQL on AS400/iSeries platform.
Strong understanding of ACBS technical architecture, data model, and batch processes.
Proven experience in CTB delivery - new feature development, release management, and environment coordination.
Exposure to ACBS upgrades, API enablement, and automation initiatives.
Excellent analytical, problem-solving, and stakeholder engagement skills.
Work Authorization: Must be legally authorized to work in Canada without the need for employer sponsorship, now or at any time in the future.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
Medical/Dental/Vision/Life Insurance
Paid holidays plus Paid Time Off
401(k) plan and contributions
Long-term/Short-term Disability
Paid Parental Leave
Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
$92k-116k yearly est. Auto-Apply 4d ago
Production Technician
Apple Industries, Inc. 4.8
Summerville, SC job
The Production Technician is responsible for assembling, refurbishing, and applying decals to photo booths. The Production Technician will participate in warehouse activities including the storing, shipping, receiving, and delivery of photo booth equipment and components.
Key Responsibilities:
Assembles and refurbishes photo booths
Picks and documents all equipment and inventory needed for each photo booth assembly in JIRA and Fishbowl
Applies decals to photo booths
Tests all dollar bill accepters and credit card acceptors
Photo documents the photo booth assembly process
Packs and unpacks photo booths
Loads and unloads vehicles with photo booths or photo booth components
Sets-up and tests newly released photo booth or photo booth components and troubleshoots as needed
Cleans, performs paint touch up, and refinishes photo booths sold as refurbished
Assists with local photo booth installations, as needed
Assists with packing media and photo booth parts and shipping preparation, as needed
Works with a variety of machines and equipment, such as hand and power tools in carrying out assembly, maintenance, and repair tasks
Maintains safe, clean and organized work environment by keeping shelves, pallet area, and workstations neat; maintains clean production area; comply with procedures, rules, and regulations
Adheres to safety practices and principles and to relevant Federal, State and Local Codes
Minimum Work Experience / Knowledge:
High school diploma or GED
1+ year of amusement repair, electronic assembly, or appliance repair experience
Ability to safely operate a forklift, pallet jack, hand truck and other equipment utilized in the warehouse
Knowledge of power tools and basic electrical concepts
Strong mechanical ability
Experience using basic electronic analysis tools (meter, etc.)
Experience troubleshooting electronic devices and systems.
Clear and effective written and verbal English communications skills
Strong work ethic, time management, organizational skills, and attention to detail
Experience in a fast-moving environment, ability to multi-task multiple projects, and meet deadlines.
Team player with the ability to work under minimal supervision.
$38k-46k yearly est. 2d ago
Fashion Buyer
FMG 2.5
New York, NY job
About URBAN REVIVO
URBAN REVIVO, a fashion brand under the FMG Group, is a dynamic global fashion brand specializing in trendy, affordable apparel and accessories. With a focus on fast fashion and innovative designs, we empower individuals to express their unique style. As we expand our presence in the US market, we're seeking passionate talent to join our buying team.
Job Responsibilities:
Based on brand positioning, integrate and analyze market information.
Participate in executing product promotion strategies.
Participate in product selection to maximize profits.
Participate in product development management.
Collaborate with the merchandising department to complete annual/quarterly product planning.
Collaborate with the merchandise management department to formulate allocation strategies, major promotions, or mid-season sales strategies.
Monitor external market changes and adjust product strategies accordingly.
Assist superiors in detailing the department's annual key work promotion plans and paths to achieve core indicators; complete weekly/monthly/quarterly/annual product performance analysis summaries and propose effective measures to enhance performance growth.
Qualifications:
Bachelor's degree or above. Priority given to majors in clothing management, fashion design, fashion management, or merchandise-related fields such as business administration, statistics, marketing, etc. Preference for those with overseas study experience.
1-3+ years of experience in design/fashion buying at well-known apparel brands or buyer collection stores; relevant experience in the same position.
Good aesthetic sense and fashion application ability, with some experience in assortment planning.
Strong logical thinking and some product data analysis ability.
Good communication and expression skills, with good personal image management.
Must be proficient in Chinese.
What We Offer
Competitive salary and benefits package, including health insurance, paid time off, and employee discounts on URBAN REVIVO products.
Opportunities for professional growth in a fast-growing global brand.
A collaborative, inclusive work environment that values diversity and innovation.
$53k-83k yearly est. 1d ago
Machine Operator - 5th Shift (Onsite)
Pratt & Whitney 4.6
Clayville, NY job
Country:
United States of America Onsite
U.S. Citizen, U.S. Person, or Immigration Status Requirements:
U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.
Security Clearance:
None/Not Required
Pratt & Whitney is working to once again transform the future of flight-designing, building and servicing engines unlike any the world has ever seen. And because transformation begins from within, we're seeking the people to drive it. So, calling all curious.
Come ready to explore and you'll find a place where your talent takes flight-beyond the borders of title, a country or your comfort zone. Bring your passion and commitment and we'll welcome you into a tight-knit team that takes our mission personally. Channel your drive to make a difference into shaping an organization and an industry that's evolving fast to the future.
At Pratt & Whitney, the difference you make is on display every day. Just look up. Are you ready to go beyond?
What You Will Do:
Demonstrate proper work methods and procedures with use of tools and equipment
Run written CNC programs OR operate Kasto saws with minor supervision
Produce a number of uncomplicated parts that shows good faith in obtaining the desired production rate and quality
Perform walk around of machines
Support the cell's continuous improvement and all CORE and EH&S initiatives, including wearing required personal protective equipment
The position will work a schedule of Friday - Sunday (3x12) 7:00pm - 7:00am (5th shift)
Qualifications You Must Have:
HS diploma (or equivalent, e.g. G.E.D. in the US)
Learn More and Apply Now:
Must have a good attendance record
Must have strong communication skills
Must be able to work from heights - up to 60'
Must be able to wear a respirator
Must have strong mechanical aptitude
The position requires ascending, descending stairs, standing for extended periods, bending, squatting, twisting, overhead reach, and lifting up to 25 pounds.
What is my role type?
In addition to transforming the future of flight, we are also transforming how and where we work. We've introduced role types to help you understand how you will operate in our blended work environment. This role is:
Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance workers, as they are essential to the development of our engines.
Candidates will learn more about role type and current site status throughout the recruiting process. For onsite and hybrid roles, commuting to and from the assigned site is the employee's personal responsibility.
The salary range for this role is $21.00 per hour; however, Raytheon Technologies considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, location, education/training, and key skills.
As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.
Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.
RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
Privacy Policy and Terms:
Click on this link to read the Policy and Terms
$21 hourly 1d ago
Senior Design Systems Manager - Scale UX (Equity + Bonus)
Etsy, Inc. 4.7
New York, NY job
A global creative goods marketplace is seeking a Senior Product Design Manager to lead the design systems team. This full-time position involves establishing design quality standards while managing and mentoring a team of product designers. Candidates should have extensive experience in product design and a strong track record in team leadership. The role supports remote work but requires some office attendance for local candidates. Benefits include competitive salary and equity package.
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$153k-207k yearly est. 7d ago
Product Merchandiser
FMG 2.5
New York, NY job
URBAN REVIVO is seeking talented Product Merchandisers to join our New York office. This role is essential to our merchandising strategy, combining market analysis, product development oversight, and data-driven decision-making to optimize product assortment and drive business growth. The successful candidate will collaborate cross-functionally to develop compelling product strategies aligned with brand positioning and customer demands.
Responsibilities
Market Analysis & Brand Strategy
Analyze and integrate market information based on URBAN REVIVO's brand positioning
Monitor external market trends and consumer behavior to inform product strategy
Provide insights on market opportunities and competitive landscape
Product Promotion & Strategy Execution
Participate in executing product promotion strategies in alignment with brand direction
Support marketing and sales initiatives to maximize product visibility and sales
Product Selection & Assortment Planning
Participate in product selection process to optimize profit margins and customer satisfaction
Develop compelling product assortments that resonate with target customers
Balance aesthetics with commercial viability
Product Development Management
Participate in product development and design processes
Collaborate with design and sourcing teams on product specifications and quality standards
Oversee product development timeline and vendor management
Merchandising Planning & Strategy
Collaborate with merchandising team to develop annual and seasonal product plans
Partner with inventory management on product allocation and distribution strategies
Develop pricing and promotional strategies for seasonal campaigns and mid-season sales
Performance Analysis & Optimization
Conduct weekly, monthly, seasonal, and annual product performance analysis
Identify sales trends and develop actionable strategies to improve business performance
Track KPIs and propose initiatives to achieve merchandising targets
Present data-driven recommendations to senior leadership
Market Responsiveness
Monitor external market changes and emerging consumer preferences in real-time
Adjust product strategy and assortment based on market feedback and sales data
Identify new market opportunities and competitive threats
Strategic Planning Support
Support senior leadership in developing departmental annual priorities and core KPIs
Create and execute implementation roadmaps for key initiatives
Contribute to quarterly and annual business reviews
Requirements
Education
Bachelor's degree or higher in Fashion Management, Fashion Merchandising, Business Administration, Marketing, Statistics, or related field
Preferred majors: Apparel Management, Fashion Design, Fashion Merchandising, Business Administration, Marketing
Experience
Minimum 1+ years of relevant experience in product merchandising, product planning, or related roles at a recognized fashion brand or multi-brand retailer
Demonstrated experience in product assortment planning, vendor coordination, and merchandise management
Core Competencies
Strong aesthetic sense and fashion awareness with hands-on merchandising experience
Strong logical thinking and analytical mindset
Proficiency in data analysis and ability to interpret merchandising metrics
Excellent communication and presentation skills in English
Professional appearance and strong personal brand management
Must be proficient in Chinese.
Additional Preferences
International study or work experience
Familiarity with US fashion market and consumer behavior
Experience with merchandising analytics tools or retail management systems (e.g., Shopify, SAP)
Job Type: Full-time
$23k-29k yearly est. 2d ago
Assistant Store Manager
FMG 2.5
New York, NY job
About the Company - URBAN REVIVO is a leading global fashion retailer known for its trendy and chic collections. Our mission is to offer high-quality, fashionable, and affordable clothing to our customers worldwide. As we continue to expand our presence, we are excited to announce the opening of our new store in London.
About the Role - We are seeking a dynamic and experienced Store Manager to lead our new store in London. The Retail Store Manager is responsible for driving sales performance and operational excellence in our store. This role requires a strategic leader with strong business acumen and a passion for delivering an exceptional customer experience. The Retail Store Manager will lead a team, ensuring that sales targets are consistently met and exceeded, while maintaining brand standards and optimizing store operations. This is an excellent opportunity for a passionate and results-driven individual to join our team and contribute to the success of URBAN REVIVO in a key market.
Responsibilities
Sales Performance & Business Management:
Measure and monitor sales performance, taking proactive steps to enhance business outcomes.
Take ownership of the store's operational execution to achieve revenue targets while effectively managing the budget and expenses.
Utilize a high level of business acumen to identify business drivers and opportunities, and implement solutions that drive growth.
Consistently meet and exceed store sales goals, ensuring long-term business success.
Customer Experience & Brand Representation:
Drive the execution of an elevated client experience, acting as a brand ambassador and embodying brand values.
Engage customers with the brand, educating them on sustainability and sharing the stories of Urban Revivo.
Lead the sales floor, ensuring an exceptional customer experience through a customer-first mindset, fostering loyal client relationships.
Team Leadership & Development:
Assist customers and oversee client interactions, providing real-time coaching to the team for continuous improvement.
Ensure optimal balance of sales and service by managing scheduling effectively, aligning the right people at the right time to achieve payroll goals.
Manage the day-to-day performance of the retail team, enabling career development and ensuring an exceptional employee experience.
Take accountability for hiring, training, and developing the store team across all areas of the business.
Provide ongoing performance feedback, ensuring growth and achieving desired results.
Oversee performance reviews, development plans, and any necessary disciplinary actions or corrective measures.
Operational Excellence & Inventory Management:
Uphold consistent inventory accuracy and control within the store, leading and training the team to ensure consistent deliverables.
Contribute to Loss Prevention efforts across all areas of the business, setting clear expectations and leading training for the store team.
Ensure facility maintenance, organization, and presentation are always aligned with brand standards.
Lead merchandising presentation and concept standards, utilizing retail and product reporting to strategize for an optimal customer experience and enhanced business productivity.
Communication & Collaboration:
Provide real-time and weekly feedback on product and sales performance to corporate partners, influencing product allocations and overall business success.
Ensure the selling floor consistently reflects brand and concept standards, training and developing talent in visual and digital merchandising.
Understand and assess the current store culture, identifying areas for improvement and working with the Regional Director to implement initiatives, activations, and recognition programs that drive positive change.
Qualifications
Minimum of 3-5 years of retail management experience, preferably in the fashion or apparel industry, with a focus on high-volume, fast-paced environments.
Bachelor's degree or higher, with a preference for Business, Retail Management, or a related field.
Proven ability to lead, motivate, and develop a team, coupled with strong interpersonal and communication skills.
Passionate about delivering exceptional customer service and enhancing the overall customer experience.
Strong sales acumen with a successful track record of achieving and exceeding sales targets.
Excellent organizational and time-management skills, with the ability to multitask and prioritize effectively.
Proficient in retail management software, POS systems, and Microsoft Office Suite.
Strong overall planning ability, with expertise in data analysis, induction, and application.
Keen fashion sense, with the ability to formulate workflows and standards, conduct product analysis and adjustments, and execute effective visual merchandising.
Ability to adapt to changing business needs and thrive in a dynamic, fast-paced environment.
$46k-59k yearly est. 5d ago
Data Analyst
Talent Software Services 3.6
Columbia, SC job
Are you an experienced Data Analyst with a desire to excel? If so, then Talent Software Services may have a job for you! Our client is seeking an experienced Data Analyst to work at their company in Columbia, SC.
Primary Responsibilities/Accountabilities:
Development & Consultative Work (Customer-Facing)
Facilitate meetings with business stakeholders
Gather, document, and validate requirements
Understand I/S business processes to design effective data solutions
Develop dashboards, reports, automation, and analytics solutions
Collaborate with management and cross-functional teams
Present findings, insights, and solutions to internal customers
Balance both technical problem-solving and business consulting skills
Recurring / Operational Data Work
Execute recurring, repeatable reporting and operational tasks
Deliver timely and accurate insights for business decision-making
Handle ad-hoc reporting and data analyses as needed
Maintain and monitor automated reporting processes
Review recurring reports annually to ensure continued business value
Ensure quality, consistency, accuracy, and meaningful insights
Strong SQL BI expertise
Highly analytical with proven research skills
Confident communicator who can run meetings and work with business partners
Able to build dashboards, automate data flows, and present insights
Thrives in both structured operational tasks and open-ended development work
Collaborative, consultative, and solution-focused
Qualifications:
Advanced knowledge of Microsoft Office.
Knowledge of programming languages across various software platforms, using DB2, SQL, and/or relational databases.
Knowledge of tools such as Visual Basic and Macros useful in automating reporting processes.
Bachelor's degree in:
Statistics
Computer Science
Mathematics
Business
Healthcare
Or a related field
Degree Equivalency Options: Associate degree plus 2 years reporting/data analysis experience, OR 4 years reporting/data analysis experience (no degree required)
4 years research & data analysis experience
6 years research & data analysis experience (mid-senior level)
Strong SQL (core requirement)
Power BI
Advanced Microsoft Excel
Ability to train subordinate staff including providing assistance/guidance to staff in design/execution of reporting needs.
Proven experience with report writing and technical requirements analysis, data and business process modeling/mapping, and methodology development.
Strong understanding of relational database structures, theories, principles, and practices.
Preferred:
Computer programming skills.
Negotiation or persuasion skills.
Knowledge of ICD9/CPT4 coding.
Knowledge of the healthcare delivery system.
SAS experience.
Work environment: Typical office environment. Some travel between buildings and out of town.
Tableau
Power Automate
Python
GitHub
MS Access
$54k-74k yearly est. 4d ago
Sr. Customer Service Analyst
Talent Software Services 3.6
Detroit, MI job
Are you an experienced Sr. Customer Service Analyst with a desire to excel? If so, then Talent Software Services may have the job for you! Our client is seeking an experienced Sr. Customer Service Analyst to work at their company in Detroit, MI.
Position Summary: The role is critical for supporting the program management team by acting as the primary interface in addressing various complaints and requests. Key responsibilities include:
Primary Responsibilities/Accountabilities:
Complaint/Escalation Handling
Addressing all MPSC complaints and Executive Consumer Affairs web complaints (approximately 250 per year)
Managing "I Can Help" requests
Adhering to the required service level guidelines
Serving as a real-time resource for the call center to resolve customer issues before they escalate into formal complaints. Supporting two separate call center companies.
Reimbursement and Claims Processing
Reviewing and processing over 2,500 reimbursement requests and 19,000 Greenbacks claims
Currently, response times do not meet the desired average of 3 business days, often extending up to 30 days depending on volume and seasonality
Quality Assurance and Training
Monitoring over 80 call center FTEs for quality assurance during weekly call calibration sessions and providing feedback
Ensuring adherence to proper HPP training guidelines
Driving sales and retention efforts at the call center/Participating in weekly huddles
Customer Feedback and Improvement
Reviewing all Net Promoter Surveys
Responding to NPS ticket complaint requests for callbacks (about 20 per week)
Using Continuous Improvement (CI) to reduce complaints and improve customer satisfaction and Net Promoter scores
Maintaining the customer journey map and tracking progress for improvements
Reporting
Creating reports for weekly/monthly General Manager meetings and/or Director/VP report-outs on performance metrics.
Storm Duty may be required as part of an every third week rotation. Storm role is only required during the week on rotation and only if a storm is “called” where storm hours are required if a storm occurs at a level that requires Storm duty personnel (it is not very frequent). The only exception is if CAT Storm (Catastrophic Storm means when a threshold of over 100,000 customers are out of power and the length of time to restore could take up to 24 hours or more to restore. This CAT storm designation is defined by the Corporate storm team and will notify all storm duty participants when necessary. At that time all storm duty personnel are required to work storm role regardless if it is their storm week and also required regardless if it is a weekend, off hours, holiday etc.
A leading technology firm in California is seeking a Director of Product Management to drive the omnichannel marketing strategy. The role involves developing product vision, overseeing execution, and collaborating with cross-functional teams. Candidates should have extensive experience in product management and a strong understanding of the MarTech landscape. This position offers competitive pay and performance-based rewards.
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$138k-187k yearly est. 4d ago
Associate Analyst, IT Asset Management
Comrise 4.3
New York, NY job
Duration: 12-month Contract
Pay Rate: $31-33/hour on W2
Hours: Monday to Friday 8:30am to 5:00pm
Team: IT Asset Management
Top 3 technical skills: ServiceNow, Jamf, Intune
Job Summary:
Analyzes complex business problems to be solved with technology, integration, or workflow solutions.
Identifies gaps and provides technical expertise in business requirements for system functional specifications and scales new and current systems, processes and procedures in a cost effective manner.
Configures system settings and options; plans and executes unit testing to meet business requirements.
Designs and documents details of technological solutions.
May provide consultation to users in the area of technology and/or lead cross-functional linked teams to address business or systems issues.
May support and write automated testing scripts reports, code, and business logic.
Able to establish and maintain relationships with technology vendors as needed.
$31-33 hourly 4d ago
Machining - S2 5th Shift (Onsite)
Pratt & Whitney 4.6
Clayville, NY job
Country:
United States of America Onsite
U.S. Citizen, U.S. Person, or Immigration Status Requirements:
U.S. citizenship is required, as only U.S. citizens are authorized to access certain necessary systems.
Security Clearance:
None/Not Required
Pratt & Whitney is working to once again transform the future of flight-designing, building and servicing engines unlike any the world has ever seen. And because transformation begins from within, we're seeking the people to drive it. So, calling all curious.
Come ready to explore and you'll find a place where your talent takes flight-beyond the borders of title, a country or your comfort zone. Bring your passion and commitment and we'll welcome you into a tight-knit team that takes our mission personally. Channel your drive to make a difference into shaping an organization and an industry that's evolving fast to the future.
At Pratt & Whitney, the difference you make is on display every day. Just look up. Are you ready to go beyond?
What You Will Do:
Demonstrates clear understanding of proper work methods and procedures with use of tools and equipment
Run written CNC programs OR operation of Kasto Saws without supervision and achieve daily rate and quality standards
Understand and perform the operation of basic tool adjustments to keep parts within spec
Perform basic surface reworks failed by NDT
Perform daily work around of machines
Support the cell's continuous improvement and all CORE and EH&S initiatives, including wearing required personal protective equipment
This position for 5th Shift Fri-Sun 7pm-7am.
Qualifications You Must Have:
High School diploma or GED equivalent with a minimum of 1 year of relevant experience.
Learn More & Apply Now!
Must have a strong attendance record
Must have excellent interpersonal communication skills
Must be able to work hours outside of the regular shift
Must have good mechanical aptitude
The position requires ascending, descending stairs, standing for extended periods, bending, squatting, twisting, overhead reach, and lifting up to 25 pounds.
In addition to transforming the future of flight, we are also transforming how and where we work. We've introduced role types to help you understand how you will operate in our blended work environment. This role is:
Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance workers, as they are essential to the development of our engines.
Candidates will learn more about role type and current site status throughout the recruiting process. For onsite and hybrid roles, commuting to and from the assigned site is the employee's personal responsibility.
The pay range is $22.00 per hour; however, Raytheon Technologies considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, location, education/training, and key skills.
As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.
Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.
RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
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$22 hourly 1d ago
Lead ServiceNow HRSD Business Analyst SME
Capgemini 4.5
New York, NY job
A global technology consulting firm is seeking a Principal ServiceNow Business Analyst SME HRSD in New York. This role involves collaborating with stakeholders to gather and analyze requirements, maintain documentation, and support the implementation of ServiceNow solutions. Required qualifications include a Bachelor's degree in a relevant field and over 3 years of experience in ServiceNow, specifically within the HRSD module. The position offers competitive compensation and a comprehensive benefits package.
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$97k-124k yearly est. 7d ago
Development Test Engineer I
Mini-Circuits 4.1
New York, NY job
Mini-Circuits designs, manufactures and distributes integrated circuits, modules, and sub-systems for high-performance radio frequency (RF) and microwave applications. With design, sales and manufacturing locations in over 30 countries, Mini-Circuits' products are used in a range of wired and wireless communications applications. Our products are also used in detection, measurement and imaging applications, including military communication, guidance and electronic countermeasure systems, commercial, scientific, military land, sea and aircraft, automotive systems, medical systems, and industrial test equipment.
Mini-Circuits' sells its products to over 20,000 customers globally through our direct sales force, applications engineering staff, sales representatives, as well as through our extensive website.
Position Summary
The Development Test Engineer I is responsible for performing electrical tests of RF components, verifying the test data, and preparing test reports.
Salary Range: $80,000 - $90,000 per year
Job Function
Understand the purpose and how to work with different types of test projects (E-run, H-run, Q-run, Characterization of new model, Application test request, FA test request, verify production failure, etc.).
Knows basic parameters for all Mini-Circuits models, how to find and read specifications.
Knows how to test with Network Analyzer, Spectrum Analyzer, Power meter, Power supply, Oscilloscope, Noise Figure Analyzer, Signal Generator
Prepares most test setups per 50 page on Network Analyzer and Spectrum Analyzer.
Understands how to verify the test setup.
Tests passive and active devices for standard parameters without supervision by using company's test programs.
Under supervision, tests RF components for non-standard parameters (using pre-amplifier, testing of high power amplifiers, custom modules, engineering prototypes).
Reviews test data after completion the test, prepares summary and customized reports, and block diagrams, if needed.
Reports hardware and software issues to Supervisor or Manager.
As assigned by manager or supervisor, assists with completion of various test assignments such as HTOL, Burn-in, ESD, IV Curve, etc.
The duties, responsibilities and expectations described above are not a comprehensive list and additional tasks may be assigned to the member, within the scope of the position.
Qualifications
BS Electrical Engineering or related field of study
Knowledge of engineering testing procedures and processes.
Ability to read and understand technical drawings.
Ability to distinguish colors in accordance with Ishihara test for color blindness.
Strong oral and written communication skills.
Well-developed analytical and problem-solving skills.
Organized.
Team player.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand, walk, sit and use hands to operate a computer keyboard. The employee is occasionally required to reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Additional Requirements/Skills
Ability and willingness to abide by Company's Code of Conduct.
Must be a U.S. citizen or Permanent Resident.
Benefits
We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, and 401(K) to eligible employees.
Comprehensive Medical, Dental, and Vision plans
401(K) and Profit-Sharing Programs
Disability Insurance
Life Insurance
Employer-Sponsored Wellness Plans
Hospital & Accident Indemnity Insurance
Employee Benefit Advocate & Employee Assistance Program
Disclaimer: The listed qualifications and requirements for each position are intended as guidelines. Mini-Circuits reserves the right to hire outside of these guidelines at Management's discretion.
Mini-Circuits is an Equal Opportunity Employer and does not discriminate on the basis of actual or perceived age, race, creed, color, national origin, sexual orientation, military status, sex, disability, predisposing genetic characteristics, marital status, familial status, gender identity, gender dysphoria, pregnancy-related condition, and domestic violence victim status or protected class characteristic, or any other protected characteristic as established by federal or state law.
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$80k-90k yearly 4d ago
Product Owner - Business Intelligence
Saxon Global 3.6
Cincinnati, OH job
Engagement: 6-month Contract-to-Hire
We are seeking a Product Owner - Business Intelligence to lead and evolve enterprise BI capabilities with a strong emphasis on Microsoft data and analytics technologies. This role owns the BI roadmap and partners closely with business stakeholders and technical teams to deliver high-impact, data-driven solutions.
Key Responsibilities
Product Strategy & Ownership
Define and maintain the BI product vision, roadmap, and priorities
Balance feature delivery, enhancements, and technical debt using Agile practices
Serve as the primary liaison between business stakeholders and BI delivery teams
Stakeholder Engagement
Gather and translate business needs into user stories and acceptance criteria
Facilitate alignment and communication across departments
Promote data literacy and adoption of BI tools
Delivery & Execution
Oversee development and deployment of BI solutions using Microsoft technologies
Ensure solutions are scalable, performant, and user-friendly
Monitor adoption and continuously improve based on feedback
Technical Collaboration
Partner with data engineers and architects on data models and architecture
Ensure alignment with data governance, security, and privacy standards
Required Qualifications
Experience as a Product Owner or similar role supporting BI or analytics platforms
Strong knowledge of the Microsoft BI ecosystem (Power BI, Azure data services, Microsoft Fabric)
Agile/Scrum experience
Strong communication and stakeholder management skills
Preferred Qualifications
BI, Azure, or Product Owner certifications
Experience with enterprise data warehousing or data lake architectures
Familiarity with data governance and compliance frameworks
$83k-107k yearly est. 4d ago
Automation Systems Engineer II
Mini-Circuits 4.1
New York, NY job
Mini-Circuits designs, manufactures and distributes integrated circuits, modules, and sub-systems for high-performance radio frequency (RF) and microwave applications. With design, sales, and manufacturing locations in over 30 countries, Mini-Circuits' products are used in a range of wired and wireless communications applications. Our products are also used in detection, measurement, and imaging applications, including military communication, guidance, and electronic countermeasure systems, commercial, scientific, military land, sea, and aircraft; automotive systems, medical systems, and industrial test equipment.
Mini-Circuits sells its products to over 20,000 customers globally through our direct sales force, applications engineering staff, and sales representatives, as well as through our extensive website.
Position Summary
Design, validate, and scale automated production test systems and robotic device handlers for RF and Microwave components. This role is responsible for enabling standardized architectures, throughput improvement, global alignment, and long-term scalability of automated test processes.
Salary Range
$100,000 - $125,000 per year
Job Function
Define, design, and validate standardized robotic test handlers, adaptable across multiple RF product lines.
Drive new handler integrations and improvements, document FPY, OEE, and operator experience metrics.
Collaborate with global teams (Brooklyn, Florida, India, Malaysia) to ensure alignment, backup-site readiness, and standardized deployment.
System Design & Development
Analyze test and assembly processes to identify candidates for automation based on capacity, efficiency, and process control needs.
Develop scalable, modular designs for automated handlers, including mechanical, electrical, vision, and control systems.
Specify and integrate sensors (vision, position, presence), robotic arms, conveyors, and fixturing for precision RF component handling.
Incorporate RF test-specific requirements (grounding, thermal, high-frequency probing, shielding).
Prepare proposals, resource/budget estimates, and project plans for new automation initiatives.
Lead cross-functional reviews and maintain stakeholder communication from concept to qualification.
Manage vendor engagement, procurement, build, and qualification of handler systems.
Documentation & Training
Create system specifications, qualification/buy-off plans, operation and maintenance procedures.
Train users and support personnel on deployed automation platforms.
Drive continuous improvement in throughput, FPY, reliability, and maintainability.
Track and implement engineering changes and upgrades into future designs.
Stay current with emerging automation technologies (vision, robotics, motion systems, AI-driven inspection) and evaluate for Mini-Circuits applications.
Qualifications
BS/MS degree in Mechanical, Electrical, Mechatronics, or Control Systems Engineering.
Minimum 5 years of relevant experience.
Experience with robotic systems, automated handlers, or precision motion/vision-based automation.
Familiarity with high-mix/low-to-medium volume manufacturing environments.
Controls programming experience (PLC, microcontrollers in C/C++, or equivalent).
Data collection and analysis skills (Excel, JMP, Python).
Preferred Knowledge
Experience with automated inspection systems (AOI, Keyence, Cognex vision).
Knowledge of RF test process requirements and challenges.
Conveyor/robot integration, pneumatic actuators, precision fixturing.
Understanding of Lean Manufacturing, OEE analysis, and ROI calculations.
Exposure to manufacturing ERP and PLM systems (SAP, Arena PLM, etc.).
Skills
Strong communication and documentation skills.
Ability to lead cross-functional teams and vendor collaborations.
Capable of balancing hands‑on design/build/debug with strategic project leadership.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand, walk, sit and use hands to operate a computer keyboard. The employee is occasionally required to reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Additional Requirements/Skills
Must be a US citizen or US permanent resident
Ability and willingness to abide by Company's Code of Conduct
Occasional travel, some overnight, as required
Benefits
Comprehensive Medical, Dental, and Vision plans
401(K) and Profit‑Sharing Programs
Disability Insurance
Life Insurance
Employer‑Sponsored Wellness Plans
Hospital & Accident Indemnity Insurance
Employee Benefit Advocate & Employee Assistance Program
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Disclaimer: The listed qualifications and requirements for each position are intended as guidelines. Mini-Circuits reserves the right to hire outside of these guidelines at Management's discretion.
Mini-Circuits is an Equal Opportunity Employer and does not discriminate on the basis of actual or perceived age, race, creed, color, national origin, sexual orientation, military status, sex, disability, predisposing genetic characteristics, marital status, familial status, gender identity, gender dysphoria, pregnancy‑related condition, and domestic violence victim status or protected class characteristic, or any other protected characteristic as established by federal or state law.
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$100k-125k yearly 4d ago
Senior Business Performance and Metrics Consultant
Pyramid Consulting, Inc. 4.1
Charlotte, NC job
Immediate need for a talented Senior Business Performance and Metrics Consultant. This is a 10 Months contract opportunity with long-term potential and is located in Charlotte, NC Atlanta GA and Raleigh NC (Hybrid). Please review the job description below and contact me ASAP if you are interested.
Job Diva ID: 26-00222
Pay Range: $65 - $69.45/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
Act as a liaison between cybersecurity metric owners, data engineers, and governance teams to ensure accurate and timely metric development.
Support the documentation and validation of metric logic and data lineage.
Coordinate and lead standing meetings to provide updates, manage timelines, and escalate blockers or data challenges.
Review and validate data quality and completeness of metric inputs in coordination with data engineers.
Support the development of root cause commentary and trend analysis for metrics that breach established thresholds.
Partner with control and process owners to align metrics with applicable frameworks (e.g., NIST CSF, CIS, FFIEC).
Prepare clear, concise executive-level summaries and presentations on metric performance and risk trends.
Maintain oversight of multiple metrics in different stages of the build lifecycle, ensuring governance and consistency.
Contribute to continuous improvement of the metrics program, including standardization, automation, and data quality enhancements.
Key Requirements and Technology Experience:
Key Skills; Security
Data Metric, NIST, CSF,Data Governance
Bachelor's degree or five years of related experience or an equivalent combination of education and experience
In-depth knowledge of principles, practices, theories, and/or methodologies associated with the professional discipline (e.g., information technology, project management, finance, risk management, etc.)
Understands foundational concepts of other related professional disciplines. Experience managing small projects
Ability to interpret and explain complex information to a range of audiences and build consensus among different stakeholders.
Ability to provide direction and mentor less experienced teammates
Strong organizational skills with the ability to manage multiple priorities simultaneously.
Excellent written and verbal communication skills, including experience drafting executive summaries.
Proficiency in Microsoft Excel, PowerPoint, and collaboration tools (e.g., Teams, SharePoint).
5-7 years of experience in cybersecurity, risk management, technology project coordination, or data analytics.
Familiarity with cybersecurity domains (e.g., vulnerability management, DLP, IAM, cloud security, incident management).
Working knowledge of risk and performance metric design, including KRIs, KPIs, and operational indicators.
Experience gathering and documenting business requirements and translating them into actionable data or metric logic.
Basic understanding of SQL or ability to read data dictionaries and data mappings.
Exposure to cyber control frameworks such as NIST CSF, ISO 27001, or CIS.
Exposure to Agile or iterative project delivery methods.
Our client is a leading Banking Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
By applying to our jobs, you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
$65-69.5 hourly 5d ago
Business Program Manager
Bayone Solutions 4.5
Lehi, UT job
Program Strategy & Execution: Steer program strategy and amplify impact across all domains, ensuring measurable outcomes align with business intent.
Training & Operations (Lean Six Sigma): Own the Lean Six Sigma and process enablement training operations, including calendar management, logistics coordination (virtual/onsite), enrollment tracking, and certification records.
Gen AI Adoption & Enablement: Support the Gen AI citizen community by managing use-case intake, leading proof-of-value pilots, and scaling rollout. Build simple, safe enterprise Gen AI workflows and curate/govern prompt libraries and guardrails in partnership with IT.
Metrics & Reporting: Define and track a balanced set of program KPIs (comms reach, training completion, Gen AI ROI, adoption) and create executive-ready dashboards and reporting cadences.
Skills:
3+ years in program management, operations, communications, or process improvement in a cross-functional environment
Proven experience executing internal communications and running training operations at scale.
Demonstrated ability to lead or partner on structured change management programs (Prosci/ADKAR preferred).
Familiarity with Continuous Improvement (CI) methods; Lean Six Sigma Green Belt is preferred.
Strong bias for action, a collaborative and audience-first mindset, and curiosity for applying Gen AI to practical workflows.
Exceptional written/verbal communication skills and a strong executive presence.
Preferred: Familiarity with Google Workspace, including Gemini & Google Vids, Tableau, Slack, Zoom, & Lucid. More important is the ability to quickly learn new tools (including GenAI assistants) and apply them.
Responsibilities:
This role will also manage the Lean Six Sigma program.
Logistics & operations: invites, enrollment, attendance within class capacity, etc End to end management including coordinating vendor set-up, confirming event dates, communications between participants, etc
This role will follow up with participants or what way they have applied the knowledge they acquired during training; get use cases and give recognition for exemplary achievements.
Very comms heavy role: ensure community is engaged, track engagement from comms and determine if anything needs to be changed in how the team is engaging with the participants.
Create micro learning pages within the intranet to share tips to help keep the community engaged.
Coordinate evets: brown bag sessions to capture other global regions, roll out comms, prep call with speakers and presentors.
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