Customer Service Representative
Remote or Frederick, MD job
Music & Arts embodies the world of creativity and music by encouraging our teammates to find their own individual sound. We strive to create lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the almost indescribable happiness that comes from playing an instrument. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion. This is a remote position, but candidates must be within driving distance of the Frederick, MD Support Center, for meetings as needed.
Handling incoming calls from individual customers, retail stores, and affiliates with questions concerning accounts. In addition, agents will assist with web purchases and sales to our customers. To perform the job successfully, an individual must be able to execute each essential duty satisfactorily. Other duties, assignments and specific projects may be assigned at the discretion of management. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
Superstar candidates will be able to:
Thoroughly understand and be able to navigate Microsoft programs.
Handle incoming calls from customers, affiliates and retail stores for questions on rental accounts, tuition, payoff quotes, rental credit, and any problems related to rental accounts.
Triage calls to determine where to direct the caller if the call is not a call center issue.
Work scheduled shifts as required to meet call center needs. Participate in overtime as warranted.
Maintain a friendly, professional, welcoming attitude toward the caller -- always remembering we are MAC ambassadors
Read, study and become totally familiar with any training and promotional materials.
Provide timely problem resolution for customers through research and/or assistance tickets requiring assistance from other supporting offices.
Practice and present suggestive selling to customers on every eligible call to promote sales and services.
About Music & Arts
Music & Arts embodies the world of creativity and music by encouraging our teammates to find their own individual sound. We strive to create lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the almost indescribable happiness that comes from playing an instrument. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion.
The first Music & Arts was located in a small house in Bethesda, MD and run by founder Benjamin O'Brien. When Music & Arts opened its doors in 1952, we offered printed music, music lessons, dance lessons, and art supplies. Ben decided shortly after opening his business that he wanted to focus on music to better serve his customers -- a decision that remains intact to this day.
Since the 1990's, Music & Arts has expanded nationwide through organic growth and a series of acquisitions and mergers with other music dealers. In 2005, Music & Arts joined forces with American Music to become the largest band and orchestra instrument retailer in the United States. Based in Frederick, MD, Music & Arts is now part of the Guitar Center enterprise and comprises 225+ retail stores, 200+ educational representatives, and 250+ affiliate locations.
To join our band you'll need the following experience:
High school diploma or GED required.
Minimum two years' experience working in an office environment required.
Call Center or multi-phone line experience
Standout applicants will demonstrate:
Superior analytical skills geared towards identifying exceptions, errors and systemic failure.
Superior attention to detail and follow through.
Proficiency required in Microsoft Outlook and Word.
Intermediate understanding of Excel.
Mathematical aptitude required.
Superior written and verbal communication skills.
Excellent phone and customer service skills.
Superior organizational skills.
Superior deductive reasoning and analytical skills.
Vigilant with regard to the early recognition of system problems.
Thorough testing and troubleshooting skills.
Reliable attendance is required.
Willingness to work seasonal overtime as required.
Excellent time management and multi-tasking skills.
Ability to maintain standards of conduct expected in a professional environment
Ability to self-direct and consistently work in an independent environment when working remotely.
Why Music & Arts? Here's just some of the rewards:
For our employees who are musicians we offer the unique opportunity of gig leave--take time off to share your music with the world and return to your job after your tour! Music & Arts offers robust benefits and perks, including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options.
Pay Rate: $16.50/hr plus commission depending on location, background and experience.
The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations
Love this gig and want to apply?
Send your resume and cover letter today along with salary expectations!
Music & Arts is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐ related requirements.
If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1‐************ ext. 2862 or by sending an email to ***************************
Music Teacher Store 2905
Columbus, OH job
At Music & Arts, we provide the tools and support for you to focus on what matters most: teaching and inspiring students. With robust benefits, a commitment to innovation, and opportunities to grow your career, you'll find a rewarding and impactful role here. We are looking for educators who are not only skilled musicians but also dedicated to empowering learners.
We believe that private lessons are the building blocks to a lifelong relationship with music. Our strong commitment to music education is fundamental to our business, and we work hard to find instructors who are experts in their instrument. We take care of all the administrative work so you can do what you do best: inspire learning and creating the next generation of musicians!
What You'll Do:
As a Music Teacher, you will create an engaging, supportive, and safe learning environment where students thrive. You will:
Teach music lessons to students of varying ages and skill levels.
Build positive relationships with students and parents through regular communication, goal-setting, and progress updates.
Partner with store teams to schedule lessons and encourage student retention.
Share your musical expertise to inspire students and foster their growth.
Minimum Requirements:
Bachelor's Degree in Music Education, Music Performance, or equivalent experience.
2 years of music teaching experience.
Preferred Qualifications:
Advanced degrees (Master's or Doctoral) in Music.
Professional teaching memberships or certifications.
8+ years of teaching experience, especially with multiple instruments (banjo, baritone, bass clarinet, bass guitar, bassoon, cello, clarinet, flute, French horn, guitar, mandolin, oboe, percussion, piano, piccolo, saxophone, string bass, trombone, trumpet, tuba, ukulele, viola, violin, and voice).
About Music & Arts
Music & Arts embodies the world of creativity and music by encouraging our teammates to find their own individual sound. We strive to create lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the almost indescribable happiness that comes from playing an instrument. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion.
The first Music & Arts was located in a small house in Bethesda, MD and run by founder Benjamin O'Brien. When Music & Arts opened its doors in 1952, we offered printed music, music lessons, dance lessons, and art supplies. Ben decided shortly after opening his business that he wanted to focus on music to better serve his customers -- a decision that remains intact to this day.
Since the 1990's, Music & Arts has expanded nationwide through organic growth and a series of acquisitions and mergers with other music dealers. In 2005, Music & Arts joined forces with American Music to become the largest band and orchestra instrument retailer in the United States. Based in Frederick, MD, Music & Arts is now part of the Guitar Center enterprise and comprises 225+ retail stores, 200+ educational representatives, and 250+ affiliate locations.
Why Music & Arts? Here's just some of the rewards:
Pay Rate: $12.00/hr Non-Teaching Rate + $10-20/hr Teaching Rate depending on background and experience.
For our employees who are musicians we offer the unique opportunity of gig leave--take time off to share your music with the world and return to your job after your tour! Music & Arts offers robust benefits and perks, including 401K plus company match, employee discount program, and more.
The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations.
Additional Information:
Music & Arts is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job? related requirements.
If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by sending an email to ***************************
Customer Service Manager
Toledo, OH job
Company: Jones-Hamilton Co.
Customer Service Manager
Are you a customer service leader who thrives on developing people, optimizing processes, and delivering exceptional client experiences? If you're passionate about strategic service delivery and leading high-performing teams, we want to hear from you.
We are seeking an experienced Customer Service Manager to oversee and support a team of Customer Service Representatives (CSRs) while driving operational efficiency and service excellence. This role is ideal for a results-oriented professional with a strong B2B background who can align service operations with business objectives and create positive, lasting customer relationships.
Key Responsibilities
Lead, supervise, and support daily activities of the Customer Service team.
Provide coaching, mentoring, and development opportunities to drive team growth and performance.
Set clear performance expectations and foster a culture of accountability, collaboration, and continuous improvement.
Facilitate regular team meetings to align on goals, address challenges, and share service strategies.
Resolve escalated customer issues with professionalism and efficiency.
Maintain strong relationships with key B2B clients and ensure service levels meet contractual obligations.
Oversee order processing, account management, and client communications to ensure a seamless customer experience.
Standardize and improve customer service workflows and documentation practices.
Collaborate with Sales, Logistics, and Finance teams to ensure alignment across functions and consistent customer outcomes.
Analyze reports and service metrics to identify trends, opportunities for upselling, and areas for process improvement.
Develop and implement service strategies that support broader business objectives.
Drive initiatives to enhance customer satisfaction, reduce response times, and improve overall team performance.
Perform other duties as assigned to support department and company goals.
Qualifications
Bachelor's degree in Business Administration, Communications, Supply Chain Management, or a related field.
10+ years of progressive customer service or client relations experience, with at least 3-5 years in a leadership or supervisory role.
Experience managing CSR leads and multi-tiered customer service teams.
Proven ability to manage B2B client relationships, preferably in manufacturing, logistics, or distribution environments.
Strong leadership skills with demonstrated success in coaching and developing teams.
Proficiency in CRM platforms and advanced data tools such as Excel, Power BI, or similar reporting software.
Strong communication, problem-solving, and interpersonal skills.
Experience with order management, sales reporting, and CRM analytics.
Certifications such as Six Sigma, PMP, or Customer Experience Management are a plus.
Must pass drug screening, complete a background check, and be legally eligible to work in the United States.
Working Conditions & Physical Requirements
Regular business hours, Monday through Friday, with occasional flexibility required based on business needs.
Primarily sedentary work involving extended periods at a desk and frequent computer use.
Regular interaction with internal teams and external clients through phone, email, and meetings.
Manual dexterity required for typing, filing, and operating standard office equipment.
Strong visual and auditory skills needed for reviewing documents, data analysis, and virtual/in-person communication.
Benefits
Company ownership through Employee Stock Ownership Plan (ESOP)
401(k)
Discretionary bonus and yearly salary increase
Holiday, Vacation, and Sick pay
Medical, Dental, and Vision Insurance
Education and Employee Assistance Programs
Life Insurance
Short- and Long-term Disability
Wellness Program including Fitness Facility Reimbursement
At the heart of this role is a commitment to customer satisfaction, operational excellence, and team leadership. If you're driven by impact and ready to lead a dynamic team in a growing organization, apply today!
This job advertisement should not be interpreted as all-inclusive. It is intended to identify the major responsibilities and requirements of a job. The individual may be required to perform job-related responsibilities and tasks other than those stated in this description.
This advertisement does not constitute an employment agreement between Jones-Hamilton Co. and the employee and is subject to change by Jones-Hamilton Co. as the needs of the organization and/or the requirements of the function change.
Pay is commensurate with experience and education. Jones-Hamilton Co. is an equal opportunity employer and will not discriminate based on an employee's race, color, gender, sexual orientation, gender identity, age, religion, national origin, disability, genetic information, veteran/military status, or any other classification protected by law.
#ZR
Senior Quality Assurance Engineer
Remote or Phoenix, AZ job
Title: Senior Quality Assurance Engineer
Location: Phoenix, AZ (85034) or Remote for candidates in AL, AZ, CO, CT, DE, FL, GA, ID, IL, IN, KS, KY, LA, MD, MA, MI, MN, MO, NV, NJ, NY, NC, OH, OK, OR, PA, SC, TN, TX, UT, VA, WA, DC, WI
Employment Type: 12+ month W2 Contract (no C2C or sponsorship)
Job Description
Talent Groups is hiring Senior Quality Assurance Engineers for a long term project supporting large scale, high volume enterprise systems. This role is fully remote within approved hub locations and requires strong experience in manual and automated testing, functional test frameworks, and API testing. Ideal candidates bring strong QA fundamentals, hands on automation experience, and the ability to thrive in a collaborative Agile environment.
Responsibilities
• Ensure product features are reliable, defect free, and aligned with business requirements
• Design, document, and execute test plans for component, integration, and user acceptance testing
• Perform manual Smoke, Sanity, and Regression testing
• Build and maintain automated test scripts using Selenium or Playwright
• Design and maintain functional test frameworks
• Build, execute, and analyze load test scripts
• Conduct API testing and validation
• Collaborate with developers and business teams to refine requirements and identify gaps
• Participate in Agile Scrum ceremonies and support continuous improvement
• Track and report test metrics including coverage and confidence levels
• Identify, log, troubleshoot, and verify defect fixes
• Provide mentorship and support to junior QA engineers
Required Qualifications
• Five or more years of experience in software QA using both white box and black box methods
• Three or more years of experience in test automation and database testing
• Ability to write and execute SQL queries
• Strong understanding of SDLC, architecture concepts, and software development frameworks
• Experience with Microsoft Visual Studio Team System and Azure DevOps
• Ability to manage multiple projects in a fast paced Agile environment
• Strong communication, analytical, and organizational skills
• Demonstrated ability to lead, mentor, and collaborate with technical teams
Preferred Qualifications
• Experience with performance testing and load testing tools
• Familiarity with CI and CD pipelines and DevOps practices
• Knowledge of AWS or Azure
Note
Talent Groups appreciates all applicants; however, only candidates selected for interviews will be contacted.
Talent Groups is an Equal Opportunity Employer.
Artistic Operations Coordinator, part-time
Remote or Washington, DC job
Part time; weekly hours range from ten (10) hours most weeks to 40 hours during six (6) production weeks
“Exquisite in every way” (
Gramophone
), The Thirteen is a professional choir and orchestra based in metropolitan Washington, D.C. with a mission to inspire the soul to sing, move the heart to empathy, and build community, all through groundbreaking musical performance.
Responsibilities:
· Rehearsal and Concert Production
o Serve as production manager for The Thirteen, including venue liaison, stagecraft and instrument rental, venue setup and strike, and stage management.
o First in and last out at all rehearsals and concerts; set up stands, podiums, risers as necessary; coordinate rehearsal schedule and breaks; lead venue re-set
o Manage stagecraft deliveries; coordinate A/V needs at performance venues; arrange stagecraft labor as necessary
o Lead in coordinating other production requirements as needed, e.g. lighting, projection, subtitles, props, etc.
o Supervise video livestream setup and strike; coordinate between video contractors and staff
o Serve as point of contact between production contractors and The Thirteen
o Coordinate delivery of digital assets
o Serve as homestay and travel reimbursement coordinator
o Coordinate rehearsal schedules with staff and venues, communicate production information to musicians
o Facilitate musician contracting.
· Other duties as assigned.
Candidate Profile:
· Exceptional attention to detail, organization, and time management; strong project management skills
· Adaptability, an entrepreneurial spirit, and excitement at the challenge of working with a small team in a growing arts organization; support of The Thirteen's mission and values
· Able to lift up to 50 pounds (risers, podiums, etc.)
· Flexibility to regularly work outside regular office hours for concerts/events, with reliable access to a vehicle for transportation needs and to transport production materials. Available for attendance at all The Thirteen rehearsals and concerts
· Able to perform work remotely outside of concert weeks; available for in-person work one day per week; during concert weeks, be present at all rehearsals and performances.
· Residence near, and travel within the metropolitan Washington, D.C. area. Residence in Washington, D.C. preferred.
Education and Experience:
· Education: this position requires excellent critical thinking and organization skills; a bachelor's degree or background in the performing arts is a plus.
· Experience: 2+ years experience in performing arts production management preferred; experience in performance logistics, stage management, or as a stagehand is required.
· Ability to read music is a plus.
Compensation:
· $20,000-22,500, comprising approximately 660 hours of work over the course of a season (September - June).
· This is a part-time role, affording significant flexibility with regard to schedule. Outside of rehearsal/performance weeks, the candidate can expect an average of 10 hours of work per week, including attendance at our weekly staff day in person. The Thirteen produces six programs each season, each spanning one week. During those weeks, the candidate can expect an average of 40 hours of work. This is a salaried position, with compensation averaged over each pay period.
· 4 weeks vacation per year, most of which is expected to be taken in the summer.
· 10 paid holidays per year; generous sick leave and family leave.
· Professional Exepenses stipend
Application:
Applications will be reviewed on a rolling basis as they are received. For best consideration, please apply before December 15. To apply, please send the below materials to *************************.
1.) Letter of Interest
2.) Resume demonstrating experience in a production/performance environment.
3.) Three professional references.
Associate Digital Managing Editor
Remote or Malvern, PA job
Location: Hybrid in East Windsor, NJ or Malvern, PA (3 days in-office/2 days work-from-home) or remote based on proximity to our office locations
Full-Time
Direct Reports: 1
Salary: Commensurate with experience
Comprehensive benefits (medical, dental, vision, 401k w/ company match)
HMP is a leading healthcare event and education company, with a dominant position in several therapeutic areas including Oncology, Psychiatry & Behavioral Health, Cardiovascular, Wound Care and Public Safety. With a mission to improve patient care, we deliver information and education to healthcare professionals through 400+ global, regional, and local events and reach over 4 million users monthly through digital networks and social channels.
We are seeking a talented and enthusiastic individual to join our team as an Associate Digital Managing Editor for Oncology Learning Network. In this role, you will focus on the development and delivery of educational multimedia content for oncology healthcare professionals.
Our brands offer daily news updates across various specialties, including expert-driven podcasts, videos, and interviews; debates and roundtables with key opinion leaders; exclusive multimedia coverage of live meetings in individualized newsrooms; and more.
The ideal candidate will embrace taking the initiative to work with key opinion leaders (physicians and advanced practitioners) to produce engaging content for our audience.
Responsibilities:
Monitor industry trends to identify topics of interest to the publication's audience
Manage content development and production schedules, developing original written and multimedia content, assigning topics, and tracking deadlines
Manage content promotion calendar, building and scheduling regular e-newsletters and social media posts
Facilitate and maintain relationships and communications with key experts and partner organizations to develop content in relevant topic areas
Regularly publish content to the website via our content management system
Attend and cover industry conferences both in-person and virtual, identifying important data releases and formulating a coverage plan
Film videos with key opinion leaders (physicians) using camera equipment for in-person recordings and Zoom for virtual recordings
Work with the digital operations team to manage monthly requirements for sponsored campaigns and ensure fulfillment of program goals
Lead initiatives to increase brand awareness and improve audience engagements and reach
Requirements:
Minimum of a 4-year college degree in a related field (Journalism, English, Biomedical Science, etc)
3 to 4 years of experience working in medical publishing or a related field (required)
Strong writing, proofreading, and editing skills
Proficient with clinical content (required)
Familiarity with AMA style or similar style guides
Strong understanding of digital content strategies
Strong working knowledge of our digital platforms
Proficient in multimedia content developing and editing
Knowledge of Microsoft Office
Knowledge of HTML (preferred)
Must be able to handle multiple projects at the same time with tight deadlines
Strong organizational skills
Good interpersonal and diplomacy skills
Travel by air, as directed by management
Verifiable and consistent work history
Please follow HMP Global on LinkedIn for news and updates.
Print Operator
Cleveland, OH job
4walls is an industry leader in the design, sales, manufacturing, and marketing of commercial wallcovering products. Established in 1998, the company is headquartered in Cleveland, Ohio, and is known for its innovative wall décor products and trend-setting color palettes. With a focus on creativity and technical expertise, 4walls provides high-quality, custom interior graphic solutions. The workplace fosters a casual yet productive environment, located in a historic warehouse with picturesque views of Lake Erie. Our offerings include murals, peel-and-stick products, art on canvas, and a variety of custom wallpaper options.
Role Description
The Print Operator is an on-site, full-time role based in Cleveland, OH. Responsibilities include operating and maintaining printing equipment, monitoring print production processes, and ensuring high-quality output. Day-to-day tasks involve handling bindery processes, troubleshooting printer issues, and adhering to quality control standards. The Print Operator will also collaborate with team members to ensure efficient production workflows and meet project deadlines.
Qualifications
Experience with Print Production, Printing, and related processes
Skills in operating Bindery equipment and performing related tasks
Proficiency in Printer Support and troubleshooting for a variety of equipment
Strong attention to detail and prior experience with Quality Control procedures
Ability to work effectively in an on-site, team-oriented environment
Good organizational and time management skills
High school diploma or equivalent; additional technical training is a plus
Plant Human Resources Manager
Ohio job
This position partners with the plant leadership team to understand and execute the organizations human resource and talent strategy particularly as it relates to current and future talent needs, recruiting, retention, and succession planning. This role will oversee the training and development of the production personnel as well as employee relations.
Responsibilities
Monitor and report out on key indicators; develop action plans to correct unfavorable metrics and report out on progress during management review meetings.
Responsible for the planning and coordination of contract labor services such as: managing staffing needs relating to turnover and absenteeism, execute on labor standard requirements, and initiating temp conversions.
Oversees employee disciplinary meetings, terminations, and investigations.
Accurately maintain employee records within the HRIS system and employee personnel files.
Create communications to employees on various topics such as: policy/procedure changes, benefit information, operational announcements, training opportunities, job openings, plant activities, employee relations, etc. suggestions, and program communications/updates to functional managers and plant leadership.
Qualifications
Bachelors Degree in Human Resources Management or related field preferred
Professional Human Resources (PHR) certification or SHRM CP preferred
5+ years in human resource management, preferably in an automotive manufacturing facility
Foster and maintain a team-oriented working environment that allows for individual differences and provides for individual growth.
Ability to read and interpret documents such as safety rules, policies and procedure manuals and operating instructions.
Advanced level in MS Office Suite (Outlook, Excel, Word, PowerPoint)
Excellent communication skills - both written & oral
Excellent organizational skills
High level of attention to detail, ability to multitask
Experience with ATS- Jobvite preferred
Knowledge of HRIS functionality - Ceridian background preferred
Knowledge of state/federal employment laws
Additional Information
Targeted Pay Range: $110K-$130K
Expectations: Full-Time Onsite Role
North Carolina (remote) - Speech-language pathologist
Remote or North Carolina job
What you'll do
Provide speech-language teletherapy
Participate in IEP meetings
Complete comprehensive case reports
Exercise strong communication and relationship-building skills to collaborate with onsite school personnel and build rapport with students
About you
Active state license as an SLP
ASHA Certificate of Clinical Competence (CCC-SLP)
1 year of school-based experience including a Clinical Fellowship Year, or 2 years of total clinical experience including a Clinical Fellowship Year
Schedule flexibility and interest in working across time zones
Owns a reliable personal computer
Working knowledge of technology, such as headphones and personal computers
About Presence
As a trusted partner and advocate for clinicians since 2009, we offer our large community of remote providers access to an award-winning platform, assessment and therapy materials, continuing education, and networking opportunities to help them succeed. Through ongoing, clinically-led career resources and support, we're meeting the needs and creating career options for clinicians today-wherever they are.
Let's talk perks and benefits
Flexible, remote scheduling
No-cost continuing education courses and clinical workshops tailored to your professional development
Access to the award-winning Presence platform, featuring curated session materials from top publishers like Highlights, SPARK Innovations and more
An extensive virtual library of speech-language assessments including online versions of the CELF -5, GFTA-3, PPVT-4, EVT-3, CASL-2, and more
Designated clinical guidance
Cross-licensing support
Just so you know
All your information will be kept confidential according to Equal Employment Opportunity guidelines
Our clinicians can choose to work as little as 5 hours per week or work up to 40: All availability will be considered within typical school-based hours
Compensation is $40-55 per hour. Pay rate is determined based on experience and market conditions
You'll be paid for both direct and indirect time (Example: Indirect includes specific documentation, attending IEP meetings, and more)
Senior Coding Quality Auditor (Remote, must live in IL, IN or WI)
Remote or Warrenville, IL job
Hourly Pay Range:
$26.61 - $39.92 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.
Senior Coding Quality Auditor -Remote
Location: Warrenville, IL
Full Time/Part Time: Full-time
Hours: Monday-Friday 8:00am-5:00pm
What you will do:
Conducts Retrospective Audits to ensure compliance with internal policies and procedures and existing CMS regulations; identifies and recommends opportunities for process improvements so that productivity and quality goals can be met or exceeded and operational efficiency and financial accuracy is achieved.
Effectively communicates the audit process and results to the appropriate departments and management.
Educates leaders and staff when deficiencies in documentation and code selected are identified
Develops timelines for auditing and manages auditing according to schedule.
Reviews charge information, claim forms, and insurance correspondence to determine if coding, billing, claim follow-up, payment receipts, posting activities, and credit processing is being performed in an accurate and timely manner and is supported by documentation.
For all assigned records assures compliance with coding rules and regulations according to regulatory agencies for state Medicaid plans, Center for Medicare Services (CMS), Office of the Inspector General (OIG) and the Health Care Financing Administration (HCFA), as well as company and applicable professional standards. Remains current on ICD-10 codes, CMS documentation requirements, and State and Federal regulations.
Coordinates with Manager and Corporate Compliance Department on any compliance investigations that involve physician groups.
Participates in compliance investigations, as needed
Attends Internal and External education programs/conferences in order to support continuous improvement, career growth and development. Encourages professional membership in the American Academy of Professional Coders (AAPC) or American Health Information Management (AHIMA).
What you will need:
Education: High School Diploma
Skills: Strong analytical, problem solving, interpersonal, verbal/written communication, organizational and team development skills are necessary. Knowledge of Microsoft Office Suite - Proficient in PC skills including Microsoft Excel, Power Point and Word. Ability to interact with all levels of health care team professionally.. Ability to write correspondence proficiently and to communicate in a professional manner and effectively handles difficult situations and/or individuals objectively.
Experience: 3 years coding and auditing experience. 5 years experience working in a hospital or clinical setting
Certification: CPC or CCS-P required
Benefits:
Career Pathways to Promote Professional Growth and Development
Various Medical, Dental, Pet and Vision options
Tuition Reimbursement
Free Parking
Wellness Program Savings Plan
Health Savings Account Options
Retirement Options with Company Match
Paid Time Off and Holiday Pay
Community Involvement Opportunities
Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals ? Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights), Skokie and Swedish (Chicago) ? all recognized as Magnet hospitals for nursing excellence. For more information, visit ***********************
When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.
Please explore our website (*********************** to better understand how Endeavor Health delivers on its mission to ?help everyone in our communities be their best?.
Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.
Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all.
EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.
Hybrid // Salesforce Scrum Master
Remote or Durham, NC job
6+ years of Experience with Salesforce.com and working on Sales and Service clouds
Responsible for facilitating a Scrum team and are accountable for removing impediments of the team to achieve the sprint goals/deliverables.
Responsible to ensure that the Scrum process is used as intended. A key part of your role is to protect the development team, allow the teams to be self managed, foster collaboration across teams and keep them focused on the tasks at hand.
Facilitate meetings (daily scrum, sprint planning, sprint demo, and retrospective)
Must be a Certified Scrum Master Certification (Valid & Current Certification)
Help PO adopt Scrum Process properly and ensure PO availability
Support the PO in maintaining the Product Backlog, defining User Stories and Acceptance Criteria
Facilitate all the Scrum Ceremonies (Planning, Daily Standup, Grooming, Demo, restrospection) and ensure correct adoption
Coaching Agile practices, and experience in Agile Estimating and planning, Forecasting.
Removing impediments, Creating a communication channel (team, Product owner, stakeholder)
Strong Salesforce Deliver Lead/Manager, understanding of processes & delivery timelines
Determine and define project scope and objectives
Predict resources needed to reach objectives and manage resources in an effective and efficient manner
Monitor budget based on the scope of work and resource requirements
Develop and manage a detailed project schedule and work plan
Provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress
Utilize industry best practices, techniques, and standards throughout entire project execution
Monitor progress and make adjustments as needed & Measure project performance to identify areas for improvemen
Sales Account Manager
Hamilton, OH job
We are seeking a highly motivated and experienced Key Account Manager to join our team to contribute to the continued success of the company. The ideal candidate will be responsible for managing key accounts, developing relations, and growing business opportunities within existing accounts.
Position Responsibilities:
Develop and maintain strategic relationships with C-level executives, directors, and onsite/location managers to drive sales at multiple levels within key accounts
Visit key accounts on a quarterly basis to develop relations, understand customer needs, and identify opportunities for growth
Communicate customer needs, feedback and potential new business development projects to the internal team
Act as the customer advocate within the organization, ensuring that customer needs are met and exceeded
Work closely with the sales team to communicate customer needs without quoting responsibility
Develop and implement strategic account plans to achieve sales targets and goals
Collaborate with cross-functional teams to ensure customer satisfaction and retention
Monitor market trends, competitive activity, and industry develops to identify potential opportunities and threats
Qualifications and Skills:
Bachelor's degree required
Five plus years of experience in key account management, sales, or business development within the manufacturing industry
Strong communication and interpersonal skills
Proven track record of developing and maintaining relationships with key accounts
Ability to analyze data, identify trends, and develop strategic plans
Excellent negation and presentation skills
Ability to travel 50% of time
Video Editor Internship
Akron, OH job
Babcox Media Inc. (**************** an-Akron, Ohio-based B2B multimedia company with concentration in the automotive aftermarket, powersports, performance, collision, commercial fleet, engine building and tire industries, is seeking Video Editor interns.
This internship opportunity is from the months of January 1 thru August 31, 2026, or beyond. This is a paid internship program that allows students to earn course credit upon completion of the program
Summary: The video editor intern will help support the video department by assisting with production, shoot planning and execution, editing, assembling, formatting and distribution of recorded video footage that matches our customer's vision. This position brings sight and sound together to tell a cohesive story.
Duties/Responsibilities include:
Assist with production of in-house video features.
Setup and teardown of cameras, microphones, and props.
Organization and cleanup of equipment and studio space.
Editing captured audio and video into online features.
Acquisition of photos, videos, and other images for features.
Export and distribution of final video files.
Assists with SEO and Social Media program for various publications.
Job Requirements:
Currently enrolled in college or a recent graduate with a bachelor's degree in media/film production or similar.
Technical experience with Adobe Creative Cloud Suite (Premiere Pro and Photoshop are required. Experience with After Effects and Illustrator is preferred).
Demonstrable video editing ability, with attention to detail, timing, pacing and composition.
Audio production experience preferred.
Experience with video distribution services (YouTube, Vimeo, etc.), specifically the administration of accounts on such services.
Experience with social media websites (Facebook, Twitter, LinkedIn, etc.), specifically the administration of pages and accounts on such services.
WordPress experience a plus.
Ability to learn industry demographics and adapt to any changes.
Good interpersonal skills.
Proven creative skills.
Excellent communication skills.
Ability to work closely within a team environment.
Strong organizational skills.
Strong problem-solving skills.
Computer proficient: Microsoft Word, Excel, Outlook, and Mac OS X.
This is an hourly, non-exempt position for purposes of federal wage and hour law. We have the ability to work with a student's schedule but would like to have the intern at Babcox Media in three-to-four-hour locks of time.
Please note: Babcox Media does not provide relocation assistance, nor does the company sponsor international candidates.
Java Software Engineer
Remote or Denver, CO job
The position is 100% remote. The software team is based in Colorado and seeks to hire Colorado-based engineers so they can meet up for team-building events a few times a year.
3-month Contract to Hire, client is currently unable to offer sponsorship. Please, no C2C.
We are seeking a Mid-Level Full Stack Software Engineer with strong expertise in backend Java and Spring Boot development. This engineer will contribute to designing, building, enhancing, and maintaining internal applications and services.
This role operates entirely on-premise (no cloud environment), and works closely with cross-functional technical teams to deliver secure, reliable, and scalable software solutions. Experience with CI/CD pipelines is a strong plus but not a requirement.
Responsibilities
Back-End Development
Design, develop, and maintain backend services using Java, Spring Boot, and related frameworks.
Implement RESTful APIs, integrations, and data processing logic.
Optimize application performance, reliability, and scalability.
Write clean, maintainable, well-documented code aligned with internal standards.
Full Stack Contributions
Support and maintain front-end components (React, Angular, or similar), including UI enhancements and bug fixes.
Collaborate with UI/UX designers to support modern, user-friendly interfaces.
Systems & Collaboration
Operate within an on-prem environment (no cloud deployment).
Work closely with product owners, business analysts, QA engineers, and other developers throughout the SDLC.
Participate in code reviews, requirement discussions, and architectural design sessions.
Assist in troubleshooting, debugging, and resolving production issues.
DevOps (Nice to Have)
Contribute to or utilize CI/CD pipelines for automated builds, testing, and deployments.
Work with tools such as Jenkins, GitLab CI, Bamboo, or similar on-prem pipeline tools (optional).
Required Qualifications
Bachelor's degree in Computer Science, Engineering, or related technical field (or equivalent experience).
3-5 years of professional software engineering experience.
Strong proficiency with:
Java
Spring Boot / Spring Framework
REST API development
Experience with relational databases (PostgreSQL, Oracle, MySQL, etc.).
Solid understanding of source-control systems (Git preferred).
Ability to work in on-premise environments with traditional deployment models.
Strong analytical, problem-solving, and communication skills.
Preferred / Nice-to-Have
Experience with CI/CD pipelines (Jenkins, GitLab, Bamboo, TeamCity, etc.).
Basic front-end experience (React, Angular, Vue, or vanilla JavaScript).
Experience working within regulated or highly secure software environments.
Familiarity with message queues, integration patterns, or on-prem enterprise systems.
District Manager
Columbus, OH job
We are seeking experienced and innovative leaders to support our growing markets in the retail space. Our District Managers are responsible for overseeing operations of assigned stores and are accountable for overall operations, staffing and merchandising of retail stores. The District Manager is the immediate supervisor of the store managers and work closely with them to ensure that each store is achieving maximum profitability through execution of short- and long-term strategies. Responsible for providing leadership, executing corporate directives and developing strategies to maximize people development.
JOB RESPONSIBILITIES:
· Oversee the overall operations and sales performance of multiple retail locations within assigned area.
· Provide leadership and strategic direction to each retail store team to create an environment that ensures guest satisfaction, maximum productivity, profitability and sales results.
· Responsible for conducting store visits focused on people, customer service, store contribution, and adherence to loss prevention initiatives.
· Manage all appropriate merchandising programs in an accurate and timely manner while adhering to company established standards of store presentation.
· Anticipate, analyze and determine all sales and operational opportunities within the marketplace and contribute ideas, strategies and innovations based on knowledge of local market conditions and store environment.
· Ensure stores have proper inventory levels to support sales growth and to meet local market demand.
· Complete store visit reports per an established visitation cycle ensuring time for efficient and effective store visits and follow up as needed.
· Provides leadership and direction to store managers, including assistance in recruiting, selection, and orientation processes, assists with employee development and training programs; planning, monitoring and appraising job results.
· Ensure accurate and timely completion of all required physical inventories and related Loss Prevention assignments/requirements.
· Responsible for seeking out and participating in community events that resonate with our consumers, i.e. fairs, events, conferences, expos, and other public gatherings, in order to promote the organization's mission and initiatives.
· Additional duties as assigned.
PHYSICAL ASPECTS/WORK ENVIRONMENT:
· Must be able to stand or walk for up to eight hours a day.
· Frequent reaching and bending and twisting - below waist and above shoulders.
· Frequently required to use repetitive hand-to-finger motions and reach with hands and arms.
· Frequently lifting up to twenty pounds, occasionally lifting up to 40 pounds. Push/pull up to 20 lbs.
· Ability to climb ladders, reach and bend.
· Work in temperatures ranging from 50 - 85 degrees - especially in our stock room areas.
· Use of a computer up to 60 % of the time throughout the day.
· Frequent travel throughout assigned market; Ability to travel up to 75%.
* Reasonable accommodations may be made to enable individuals to perform the essential functions.
QUALIFICATIONS:
· Bachelor's degree in business or related field preferred; or equivalent years of experience sufficient to successfully perform the key accountabilities of the job required
· 5+ years progressive retail experience required
· 5+ years in a leadership role (direct or indirect)
· Prior managerial/supervisory experience preferred
· High degree of proficiency MS Office Suite, Outlook & Internet applications
· Must have demonstrated leadership ability, good communication skills, be self-directed, self-motivated and customer service oriented
· Strong analytical, prioritizing, interpersonal, problem-solving, presentation, budgeting, project management (from conception to completion), & planning skills
· Strong verbal and written communication skills (including analysis, interpretation, & reasoning)
· Solid understanding and application of mathematical concepts
· Ability to develop and maintain collaborative relationships with peers and colleagues across the organization, as well as, internal and external clients
· Ability to work well autonomously and within a team in a fast-paced and deadline-oriented environment.
· Ability to work with and influence peers and senior management
· Self-motivated with critical attention to detail, deadlines and reporting
· Must have current driver's license
Proofreader, Bible & Church Resources
Remote or Wheaton, IL job
Title: Proofreader, Bible and Church Resources
Reports to: Editor, Bibles and Church Resources
General Description of Responsibilities:
The Bibles and Church Resources proofreader is responsible for assisting the Bible and Church Resources team by proofreading new products and performing other editorial tasks as needed. THIS IS A NON-REMOTE POSITION.
Specific Responsibilities
Review the layout and typesetting of newly typeset Bibles and Church Resources products, working closely with the Editorial and Production teams to determine exact proofreading needs on a project-by-project basis.
Check Bible and church resources products for grammar, spelling, punctuation, accuracy of Bible quotations, form of notes, and consistency of style.
Perform miscellaneous production duties, as assigned. These include but are not limited to:
Proofread a pre-typeset template in preparation for typesetting
Run automated scripts to check typesetters' work in InDesign
Review the paragraph and character styles used in a typeset file
Prepare previously published content for future products using InCopy
Perform miscellaneous editorial duties to help the editorial team, as reviewed and approved by supervisor
Assist with the reprint correction process
Attend regular meetings with the Editorial team and the Production team
Position Requirements
A bachelor's degree
Basic and growing knowledge of the English language, including grammar, vocabulary, spelling, and punctuation
Strong written and verbal communication skills
Highly organized and detail oriented
Willingness to learn the principles set forth in the
The Chicago Manual of Style
, 18th edition
Aptitude with Microsoft Word
Experience working in Adobe InCopy and InDesign, preferred but not necessary
Adherence to a robust evangelical theology in the historic stream of the Reformation-that is, broadly Reformed in line with the doctrinal DNA of Crossway's publishing ministry-and willingness to affirm Crossway's Statement of Faith, Statement of Classic Reformation Orthodoxy, and statements on Human Sexuality and Complementarity
Personal Qualities
A love for God's word and his church. Commitment to an evangelical, historic Reformational understanding of the Bible, the gospel, and Christian doctrine. A genuine faith in Jesus Christ as one's Lord and Savior, and active participation in a local church. A personable demeanor with a willing, servant's heart. Creative, collaborative, energetic, organized, timely, excellent in execution.
Publishing Ministry Commitment:
Commitment to the Crossway publishing ministry and vision, as summarized in the following statement of purpose: By God's grace: (a) to bring men, women, and children to Christ as their Lord and Savior; (b) to help individual Christians and the church grow in knowledge and understanding of the Bible and the Christian life; (c) to bear witness to God's Truth, Beauty, and Righteousness, and the Lordship of Christ in every area of life; and (d) to glorify our Lord and Savior Jesus Christ in every way.
Compensation
Salary range is $45,000 to $60,000. Competitive salary based on previous work experience, education, and acquired skills. Salary commensurate with current standards for comparable positions and responsibilities within publishing and other leading not-for-profit ministries. Compensation reviewed and evaluated annually by the Executive Compensation Committee (ECC) of the Crossway Board of Directors. Full-time position 40 hours a week with competitive salary and benefits. Paid vacation and holidays.
Benefit Program:
Comprehensive medical, dental, and vision plans for full time employees after 30 days of employment with employer contribution to costs
Three medical plan options available with monthly premium costs for a family from $125-$300
Life, long term, and short term disability insurance for full time employees paid by company
Additional voluntary life insurance offerings paid by employee
Paid vacation and illness days for full time employees (part time employees PTO accrual based on hours worked.)
11 paid holiday for full time employees (part time employees holiday pay dependent on schedule)
Participation in retirement plan including 25% company match of up to $1,500 for full time and part time employees (temporary employees not eligible.)
Specialist, Marketing Project Management
Remote or Santa Monica, CA job
About The Company
goop is a lifestyle platform dedicated to exploration, curation, and groundbreaking conversation. From its award-winning beauty and fashion lines to its expansive editorial lens, goop invites women to embrace the process of becoming, and to discover deep joy in the pursuit of pleasure, beauty, and growth in all phases of life.
Gwyneth Paltrow began goop in the fall of 2008 as a weekly newsletter. It has expanded into a beauty, fashion, and food business that's also known for its products, curation, podcast, TV shows, live events, and retail stores.
About You
You are hyper-organized, proactive, and thrive on making things run smoothly. With a sharp eye for detail and a knack for communication, you're the person who ensures no ball gets dropped. You enjoy working in a fast-paced creative environment and get satisfaction from moving projects across the finish line. You're collaborative, resourceful, and comfortable juggling multiple priorities at once.
About The Role
As the Specialist, Marketing Project Management, you'll play a key role in supporting the day-to-day project management across creative projects across goop. Reporting into the Director, Creative Project Management, you'll track progress across a variety of creative deliverables-from a few lines of copy to full-scale brand collaborations-ensuring tasks are completed on time and stakeholders stay informed. This role is essential to keeping our creative engine running smoothly, helping the team stay organized, on schedule, and set up for success.
Support the Director, Project Management in coordinating day-to-day activities across creative projects and campaigns.
Track progress of deliverables and manage timelines to ensure projects are moving forward on schedule.
Manage and update tasks in Monday.com to keep workflows accurate and current.
Communicate clearly with cross-functional partners to flag delays, gather information, and keep everyone aligned.
Assist with trafficking assets, managing deliverable calendars, and organizing creative files and documentation.
Support both small-scale creative requests and large, cross-functional brand initiatives.
Contribute to ongoing process improvements to make project execution more efficient and seamless.
Qualifications & Experience
2-4 years of experience in project management in a creative, marketing, or agency environment.
Strong organizational skills with a high attention to detail.
Excellent verbal and written communication skills.
Familiarity with project management platforms (Monday.com experience strongly preferred).
Experience managing multiple tasks and timelines in a fast-paced environment.
Proactive, collaborative, and eager to learn and grow within a dynamic team.
Agency or in-house creative team experience is a plus.
FAQ
Compensation: $65,000 - $75,000 + Equity. This is a full-time, exempt role. Please note that this range represents the low and high end of the anticipated base salary range for the Los Angeles, CA based position. Goop, in good faith, reasonably expects to pay the position within this salary range. Goop provides the salary range in compliance with all applicable federal, state and local laws. The actual base salary will depend on numerous factors such as: experience, training, knowledge and skills, and if the location of the job changes.
Benefits: Generous health benefits package, fertility benefits and paid parental leave.
Perks: “goopcation” paid company summer break, generous goop discounts, special offers with brand partners, access to custom lifestyle resources and events, and a beautiful workspace in Santa Monica
Work Philosophy: At goop we believe that creativity, innovation and camaraderie are essential to our business, our culture and our employee's growth and development. With our Hybrid Work Policy, we are committed to promoting collaboration, productivity and employee well-being by maximizing the benefits of both in-person and remote work. We are in office Tuesdays and Thursdays, as well as Mondays for those within a 15-mile radius of our Santa Monica office.
goop is an Equal Opportunity Employer. goop does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. All information provided by the applicant is collected, stored and processed in accordance with the terms of our CCPA Notice for Job Candidates.
J
ob Disclosures: No applicant disclosures related to physical requirements or ADA-related considerations are relevant for this role.
Auto-ApplyAgency Account Strategist
Remote or Portland, OR job
at @need Marketing
Account StrategistBuild Strategic Partnerships That Drive Meaningful Growth
Shape the future of funeral home marketing while building trusted relationships that matter.
As an Agency Account Strategist, you'll be at the center of @need Marketing mission-guiding our funeral home partners to thrive through smart, effective marketing.
This is a relationship-driven role where your consultative mindset, strategic thinking, and ability to turn insights into action will create real value. You'll work closely within our @need Marketing team to design marketing plans that align with each partner's goals and help them serve more families with compassion and clarity.
What you'll do (and why you'll love doing it)
Grow your influence, deepen your industry knowledge, and make a measurable difference. As the “eyes and ears of @need,” you'll help funeral homes grow while playing a vital role in the connection between @need Marketing and Precoa's preneed program.
Lead strategic partnerships: Serve as the primary strategist and relationship builder for funeral home partners. Develop custom marketing plans that align with partner goals and drive @need and preneed growth.
Execute and optimize campaigns: Coordinate with creative and traffic teams to deliver marketing projects on time and on brand. Analyze campaign performance across digital and traditional channels and provide actionable insights.
Strengthen relationships and uncover opportunities. Host monthly reviews, maintain proactive communication, and spot new ways @need Marketing can add value and drive ongoing growth.
What we offer you as part of our @need Marketing team
Competitive salary based on experience
Remote work
18 days PTO and 10 paid holidays annually
6+ weeks paid parental leave
Health, Dental, and Vision benefits
401k, with company match
$25,000 AD&D Policy and $25,000 Life Insurance Policy
What will make you successful
Internal applicants are encouraged to apply!
A Bachelor's degree and 3+ years of experience in marketing, account strategy, or client services.
Experience with digital and omnichannel marketing platforms (Google, Facebook, YouTube, etc.)
Proactive, service-focused mindset and attention to detail
Strategic thinking paired with analytical strength and a collaborative spirit
The ability to travel as needed to partner locations
Are you ready to create impact with intention? Apply today!
For a full job description, please see the Dropbox link here.
About @need Marketing
Our structure and strategy allow us to do things a bit differently.
With a rich history in the funeral profession and deep expertise in marketing, media, and creative strategy, @need Marketing is uniquely positioned to out-think and out-create other agencies in the space.
We're a full-service agency supporting funeral homes' complete offline and online marketing needs. From buzzworthy public relations and show-stopping videos to data-driven campaigns and custom creative, we help funeral homes become the go-to provider in their communities.
Learn more at atneedmarketing.com.
Auto-ApplyEditor, Academic Books
Remote or Wheaton, IL job
Title: Editor, Academic Books Reports to: Vice President of Editorial and Director of Editorial, Book Department
General Description of Responsibilities:
The book editor will serve Crossway's publishing ministry by copyediting book manuscripts and managing the editorial process for those book projects through the editing, typesetting, proofreading, and indexing stages. He or she will strive to ensure excellence of content, beauty of expression, and theological faithfulness. The editor will work under and closely with the vice president of Editorial and the director of Editorial, and will collaborate with the rest of the Book Department team (including Editorial and Acquisitions colleagues), the Production team, and other Crossway colleagues as needed.
Specific Responsibilities:
Copyediting eight to twelve books per calendar year for content, style, and doctrine, with a focus on books toward the academic end of the spectrum
Managing book projects through the editing, typesetting, proofreading, and indexing phases, concluding with handoff to the Manufacturing Department
Interacting with typesetters to provide all that they need to do their jobs effectively
Engaging and reviewing the work of freelance proofreaders and indexers
Working through projects in an efficient, timely manner
Meeting regularly with supervisor and others to discuss project issues
Handling other editorial needs that arise
Position Requirements:
Undergraduate degree in Bible, theology, philosophy, English, or a closely related field
Master's or doctoral degree in historical theology, church history, systematic theology, biblical and theological studies, or Old or New Testament
Familiarity with biblical languages
Demonstrated copyediting experience for a publishing house or in another professional context, including copyediting of multiple book-length academic manuscripts
Familiarity with The Chicago Manual of Style
Attention to detail, ability to focus for long periods, ability to communicate clearly, and strong organizational and time-management skills
Adherence to a robust evangelical theology in the historic stream of the Reformation-that is, broadly Reformed in line with the doctrinal DNA of Crossway's publishing ministry-and willingness to affirm Crossway's Statement of Faith, Statement of Classic Reformation Orthodoxy, and statements on Human Sexuality and Complementarity
Publishing Ministry Commitment:
Commitment to the Crossway publishing ministry and vision, as summarized in the following statement of purpose: By God's grace: (a) to bring men, women, and children to Christ as their Lord and Savior; (b) to help individual Christians and the church grow in knowledge and understanding of the Bible and the Christian life; (c) to bear witness to God's truth, beauty, and righteousness, and the Lordship of Christ in every area of life; and (d) to glorify our Lord and Savior Jesus Christ in every way.
Personal Qualities:
A love for God's word and his church. Commitment to an evangelical, historic Reformational understanding of the Bible, the gospel, and Christian doctrine. A genuine faith in Jesus Christ as one's Lord and Savior, and active participation in a local church. A pleasing personal demeanor with a willing, servant's heart. Creative, energetic, organized, timely, excellent in execution.
Benefit Program:
Comprehensive medical, dental, and vision plans for full time employees after 30 days of employment with employer contribution to costs
Three medical plan options available with monthly premium costs for a family from $125-$300
Life, long term, and short term disability insurance for full time employees paid by company
Additional voluntary life insurance offerings paid by employee
Paid vacation and illness days for full time employees (part time employees PTO accrual based on hours worked.)
11 paid holiday for full time employees (part time employees holiday pay dependent on schedule)
Participation in retirement plan including 25% company match of up to $1,500 for full time and part time employees (temporary employees not eligible.)
Salary:
Salary range is $65,000 to $85,000. Competitive salary based on previous work experience, education, and acquired skills. Salary commensurate with current standards for comparable positions and responsibilities within publishing and other leading not-for-profit ministries. Compensation reviewed and evaluated annually by the Executive Compensation Committee (ECC) of the Crossway Board of Directors.
Other:
This is a full-time position.
On-site work preferred, but remote work negotiable.
WordPress Support Developer
Remote or Washington, DC job
WP Buffs is looking for an experienced WordPress developer with good communication and customer service skills. This role will be working with a large number of clients through a support ticket system.
Common tasks include:
Managing support tickets
Site edits within WordPress
Plugin, theme and core updates
Security optimizations
Performance optimizations
Down or broken sites
Talking with hosting support teams
Handling clients concerns or complaints
You will be working directly with clients who send in requests, providing first responses confirming that the request was received and has been reviewed for completeness, as well as completing the tickets, while providing clear communication to the client throughout the process.
Please note: Any messages sent to us at email addresses, social media accounts, phone numbers, live chat or any other contact methods other than the one you receive after completing your application will result in your application being immediately and permanently disqualified.
Requirements
Clear, friendly, error-free written English communication
Attention to detail
Ability to follow instructions
Critical thinking and creative problem solving skills
At least 2 years of professional experience with WordPress websites
Reliable internet access
Benefits
Starting Pay: $22+ per hour depending on skills, experience, professionalism and availability.
Regular pay increases with seniority
Flexible schedule
Work from home or anywhere you want
Auto-Apply