2026 Summer Intern- Marketing
Smartfinancial, Inc. job in Sevierville, TN
What we offer you: As a Marketing intern, you will have the opportunity to join the SmartBank team by completing meaningful project work that is designed to drive the company forward. This project work will challenge you to work independently and collaboratively across various teams in the company. Our multifunctional teams will provide you with ample resources and opportunities to interact with multiple leaders and talented professionals throughout the organization.
Your role as a Marketing Intern
* Upholds SmartBank Core Values and Core Purpose of Act with Integrity, Be Enthusiastic, Create Positivity, Demonstrate Accountability and Embrace Change.
* Follow and embrace the SmartBank Way
* Event Management: Assist in planning, coordination, and execution of marketing events, including logistics, vendor communication, and on-site support.
* Special Projects: Take ownership of assigned marketing projects, from concept through completion, often involving market research, competitive analysis, and campaign reporting.
* Content Support: Aid the team in creating and curating engaging content for social media, email newsletters, and website updates.
* Administrative Support: Assist the Marketing Manager with essential administrative tasks, budget tracking, and schedule meetings.
* Complies with all applicable federal, state, and local banking and industry related laws and regulations.
Qualifications for the Ideal Candidate
To excel in this role, you should possess the following qualifications:
* Rising Junior, Senior, or recent graduate majoring in Communications, Marketing, or other Business-related majors.
* Strong written/oral communication skills
* Microsoft Office experience
* Technical/digital skills-- familiarity with social media platforms and digital marketing tools (e.g., LinkedIn, Facebook, and Canva)
* Positive attitude, eagerness to learn, and adaptability
* Ability to work independently and as part of a team
Our 2026 Summer Internship will take place from May 18th, 2026, through August 2026. This is a paid internship at $15/hour, with interns working an average of 30 hours per week.
About Us:
SmartBank is rooted in our core values: Acting with Integrity, Being Enthusiastic, Creating Positivity, Demonstrating Accountability, and Embracing Change. Our team lives and breathes these values to fulfill our core purpose: creating "WOW" experiences for our clients. For over 15 years, we've been delivering on this purpose in Tennessee, Alabama, and Florida, and we're continuously expanding our reach. Our team is empowered to care for our clients and actively participate in the communities we serve. At SmartBank, we prioritize individual needs, set high expectations, and celebrate achievements - that's the SmartBank way.
Are you ready to be part of the SmartBank Team? Create your WOW experience this summer!
Account Documentation Manager
Smartfinancial, Inc. job in Knoxville, TN
SmartBank Associates enjoy an AMAZING benefits package including: * Comprehensive benefits- medical, dental, vision, life, and disability insurance * Matching 401(k) * Generous paid time off (PTO) * SmartFlex Days * Up to 11 Paid Company Holidays * Incentive Program
* Mental Health Benefits Including 8 Free sessions with a coach or certified professional
* Tuition Reimbursement
* Company apparel provided at no cost
* Community involvement opportunities
We are looking for associates who are energetic and can deliver on our values every day!
* Act with Integrity
* Be Enthusiastic
* Create Positivity
* Demonstrate Accountability
* Embrace Change
Your Role as an Account Documentation Manager
Your responsibilities will include:
* Embodying SmartBank's Core Values and Core Purpose.
* Follow and embrace the SmartBank Way
* Actively participates in departmental meetings.
* Provides excellent customer service to both Bank clients and fellow associates.
* Implements and oversees all aspects of account documentation functions of the Deposit Operations Department for efficient and effective management.
* Ensures that Account Documentation objectives and tasks are completed properly and timely.
* Ensures that file maintenance reviews are completed daily, and that documentation is scanned in a timely manner.
* Ensures that Account Documentation staff is fluent in policies and procedures and in any regulatory requirements.
* Complete review of required IRA Distributions and complete mailings to clients annually or as needed.
* Creates and approves OTEs as needed and ensures the appropriate documentation is maintained accordingly.
* Maintains policies for Risk Management approval as well as the procedures and training for departmental and front-line associates.
* Complete the required State specific escheatment process in a timely manner as applicable.
* Assist with completing dormant procedures on an established timeline but at least annually.
* Supervises the resolution of problems and errors of staff and clients.
* Ensures new accounts are properly reviewed and monitors weekly exceptions with staff and monthly with Deposit Operations Management.
* Works with Branches and Branch Administration on new account document exceptions.
* Enhance exception descriptions to be consistent for the department and branch personnel.
* Ensures required record keeping of documentation is maintained for the department.
* Adheres to all applicable Bank policies and ensures confidential treatment of all Bank and client data.
* Works with Deposit Operations Management Team in implementation of any system or core changes.
* Ensures that any new branches are trained in new account exception review processes.
* Responsible for working with Deposit Operations Management Team in departmental drive consolidation.
* Assists in any audit or regulatory requests and implements any needed changes to policies and procedures as directed.
* Completes tasks assigned in mergers and acquisitions for CDs; IRAs; and FCM documents.
* Completes as assigned any IRS backup withholding notifications, as well as IRS interest reporting corrections.
* Comply with all applicable federal, state, and local banking and industry related laws and regulations including but not limited to the Bank Secrecy Act.
* Create as needed Core Portal Tickets for issues that occur.
* Will manage and process tickets within Fresh Services for all Account Documentation items.
* Will update Fresh Service tickets as needed with IT to support Account Documentation.
* Will manage and support KPI reporting for all Account Documentation activity.
* Will assist with ATM deposit processing.
* Assist with the implementation, preparing and testing Business Resumption Planning endeavors for the Account Documentation area.
* Help support and lead FIS system enhancements as needed for the department.
* Responsible for any Retail Hub and FSR Manual updates and changes.
* Performs other duties as assigned.
Qualifications for the Ideal Candidate
To excel in this role, you should possess the following qualifications:
* High School Diploma or equivalent required; Bachelor's degree preferred.
* Two to five years of related experience in deposit operations.
* Individual Retirement Account (IRAs) experience preferred
Training Requirements (licenses, programs, or certifications):
* None
Knowledge, Skills, & Abilities:
* Excellent customer service skills.
* Extensive knowledge of all financial institution policies and procedures.
* Proficient level of computer competency including Microsoft Windows (Word, Excel, Outlook, PowerPoint), typing proficient.
* Knowledge of basic banking accounting.
* Knowledge of error resolutions.
* Ability to apply knowledge and sound judgment in decision-making using established guidelines.
* Associate will rely on independent judgment based on experience with regards to departmental and client matters.
* Strong math skills.
* Strong written and oral communication skills.
* Detail oriented and ability to function in a team environment.
* Demonstrates ability to maintain a positive attitude and a high level of integrity.
* Able to maintain regular and predictable attendance.
* Willing to accept new ideas and methods and be agreeable to change.
Work Conditions:
* Able to routinely stand, sit, bend, and stoop.
* Regularly required movements of wrists, hands, fingers.
* Average, ordinary, visual acuity necessary to prepare/inspect documentation.
* Physical requirement needed to operate computer, copier, mailer, and encoder.
* May be required to travel for workshops and seminars to adhere to federal regulations.
* Must have flexibility in schedule to assist front line staff when needed and work extra time to complete project deadlines.
A career at SmartBank is more than just a job, it is a family where values are upheld and hard work is recognized. Our SmartBank team of associates are trustworthy, loyal and innovative. We have been supporting our customers for over 15 years in Tennessee, Alabama, and Florida and are continuing to grow. We empower our associates to treat our customers with care and to be involved in the communities we support. We build exceptional value by fostering a work environment that respects individual needs, establishes high expectations and recognizes achievement - It is the SmartBank way.
Treasury Management Specialist
Smartfinancial, Inc. job in Cookeville, TN
Looking to join a Great Place to Work Employer and become a valued member of our growing team? At SmartBank, we're not just offering a job; we're inviting you to be a part of a culture built on excellence. In this role, you will lead key organizational initiatives. Responsibilities for our Treasury Management Specialist include supporting commercial and treasury management clients by executing agreements, implementing treasury products and services, and providing training and ongoing service and support. This role ensures seamless client experience from onboarding through post-implementation service, while collaborating with internal teams to deliver efficient and compliant treasury solutions.
Major Duties and Responsibilities:
Core Values & Culture Commitment:
* Upholds SmartBank's Core Values & Core Purpose.
* Adheres to and embraces the SmartBank Way by Acting Smart, Looking Smart and Being Smart.
Onboarding and Product Implementation:
* Prepare and facilitate the execution of Treasury Management Agreements, ensuring accuracy and compliance with internal policies and procedures, including approval workflows.
* Review and validate client documentation for completeness and regulatory adherence.
* Coordinate end-to-end onboarding and implementation of treasury services including ACH origination, wire transfers, remote deposit capture, online banking, fraud prevention services, sweeps, and lockbox solutions.
* Assist with setup and operational duties for Certificate of Deposit Account Registry Services (CDARS) and Insured Cash Sweeps (ICS).
* Assist with account analysis and treasury service fee assessments and pricing exceptions.
* Order remote deposit capture scanners and complete software installations.
* Collaborate with internal teams to ensure timely and accurate implementation.
* Provide training and technical support to clients on system functionality and product usage.
Servicing and Support:
* Serve as a primary point of contact for post-implementation servicing and issue resolution.
* Perform daily account maintenance and service requests such as adding users, resetting passwords, modifying entitlements, and increasing service limits.
* Deliver ongoing support for clients, addressing inquiries, troubleshooting issues, and ensuring optimal product usage.
* Monitor client activity and proactively identify opportunities for service enhancements or additional product offerings.
* Maintain detailed records of client interactions, service requests, and resolutions.
Risk Management:
* Ensure all treasury services are implemented in accordance with regulatory requirements and internal risk controls.
* Assist in fraud prevention efforts by educating clients on best practices and monitoring suspicious activity.
* Support audit and compliance reviews by maintaining accurate documentation and reporting.
Collaboration and Communication:
* Partner with Relationship Managers and Treasury Management Officers to support business development efforts, client retention, and growth strategies, including annual client relationship reviews.
* Provide feedback to product teams on client needs and services performance.
* Participate in cross-functional projects to enhance treasury service delivery and client experience.
* Identify and recommend process improvements to enhance client experience and operational efficiency.
Compliance & Additional Responsibilities:
* Adheres to all policies of the Bank and ensures confidential treatment of all Bank and client data.
* Complies with all applicable federal, state, and local banking and industry related laws and regulations including but not limited to the Bank Secrecy Act.
* Performs other duties and projects as assigned.
Position Requirements and Qualifications:
Education and Experience:
* High school diploma or equivalent.
* 3+ years of experience in treasury management, banking operations, or financial services.
Training Requirements (licenses, programs, or certificates):
1. None
Knowledge, Skills, and Abilities:
* Excellent customer service and communication skills, both written and verbal.
* Ability to apply knowledge and sound judgment in decision-making using established guidelines.
* Proficient level of computer competency including Microsoft Office (Word, Excel, Outlook), typing proficient.
* Strong math skills.
* Detail oriented and ability to function in a team environment.
* Demonstrates ability to maintain a positive attitude.
* High level of integrity.
* Able to maintain regular and predictable attendance.
* Willing to accept new ideas and methods and be agreeable to change.
Work Conditions:
* Able to routinely stand, sit, bend and stoop, occasionally lift or carry loads up to 40 pounds.
* Frequently and regularly required movements using wrists, hands, and/or fingers.
* Average, ordinary, visual acuity necessary to prepare and inspect documents or products and operate machinery.
* Ability to hear average or normal conversations and receive ordinary information.
* May be required to travel to training sessions or meetings.
Work Schedule:
The Treasury Management Specialist typically works during standard business hours from 8:00 a.m. to 5:00 p.m. Monday through Friday in the central time zone or 9:00 a.m. to 6:00 p.m. Monday through Friday in the eastern time zone.
SmartBank Associate Benefits
SmartBank can offer you a comprehensive benefits package, including:
* Medical, dental, vision, life, and disability insurance.
* A 401(k) plan with an employer match of up to 4%.
* Generous paid time off (PTO), including a minimum of 3 weeks.
* SmartFlex Days.
* Up to 11 Paid Company Holidays.
* Mental health benefits, include 8 free sessions with a coach or certified professional.
* Paid community involvement opportunities.
* Company-provided apparel at no cost.
* Learning and development opportunities, including professional and career development and tuition reimbursement
Are you ready to be a part of the SmartBank team and experience all these incredible benefits? We look forward to welcoming you to our exceptional team!
2026 Summer Intern- Enterprise Risk Management
Smartfinancial, Inc. job in Franklin, TN
What we offer you: As an Enterprise Risk Management intern, you will have the opportunity to join the SmartBank team by completing meaningful project work that is designed to drive the company forward. This project work will challenge you to work independently and collaboratively across various teams in the company. Our multifunctional teams will provide you with ample resources and opportunities to interact with multiple leaders and talented professionals throughout the organization.
Your role as an Enterprise Risk Management Intern
* Upholds SmartBank Core Values and Core Purpose of Act with Integrity, Be Enthusiastic, Create Positivity, Demonstrate Accountability and Embrace Change.
* Follow and embrace the SmartBank Way
* Preparation of presentation and program materials for the Enterprise Risk team.
* Assisting the team with gathering and documenting requirements.
* Entry level risk management administrative duties.
* Complies with all applicable federal, state, and local banking and industry related laws and regulations.
Qualifications for the Ideal Candidate
To excel in this role, you should possess the following qualifications:
* Rising Junior, Senior, or recent graduate majoring in Business major or minor.
* Excellent oral and written communication skills
* Proficiency in Microsoft Office.
* Strong organization skills with attention to details.
Our 2026 Summer Internship will take place from May 18th, 2026, through August 2026. This is a paid internship at $15/hour, with interns working an average of 30 hours per week.
About Us:
SmartBank is rooted in our core values: Acting with Integrity, Being Enthusiastic, Creating Positivity, Demonstrating Accountability, and Embracing Change. Our team lives and breathes these values to fulfill our core purpose: creating "WOW" experiences for our clients. For over 15 years, we've been delivering on this purpose in Tennessee, Alabama, and Florida, and we're continuously expanding our reach. Our team is empowered to care for our clients and actively participate in the communities we serve. At SmartBank, we prioritize individual needs, set high expectations, and celebrate achievements - that's the SmartBank way.
Are you ready to be part of the SmartBank Team? Create your WOW experience this summer!
Loan Assistant
Smartfinancial, Inc. job in Knoxville, TN
Fountain Equipment Finance, LLC, a wholly owned subsidiary of SmartBank, is based in Knoxville, Tennessee and has been in the equipment financing business for over 35 years focusing on providing financing solutions for the construction and transportation industries. The Company provides capital for the financing of both new and used construction, transportation, and related equipment. The Company primarily operates in 12 states and is partnered with SmartBank, a 40+-branch full-service banking institution with operations throughout Middle & East Tennessee, Alabama and the Florida Panhandle. The Company is looking to add an experienced and proven individual to serve as its Loan Assistant.
This role involves supporting the Fountain Equipment Finance production team by managing the administrative and operational aspects of equipment loan processing. This role ensures timely, accurate, and compliant handling of loan documentation, from application through closing, with a focus on commercial and industrial equipment financing.
Major Duties and Responsibilities:
* Uphold SmartBank Core Values and Core Purpose
* Adheres to and embraces the SmartBank Way by Acting Smart, Looking Smart and Being Smart.
* Assist lenders in preparing and processing loan applications for large equipment financing.
* Collect and verify borrower documentation including financial statements, insurance, and equipment invoices
* Order and review third-party reports such as UCC searches, appraisals, and lien filings.
* Ensure loan packages comply with internal policies and external regulations.
* Coordinate with vendors, title companies, and internal departments to facilitate smooth loan closings.
* Track and follow up on post-closing items such as insurance verification, lien perfection, and document imaging.
* Maintain accurate loan files and update loan tracking systems.
* Provide exceptional service to internal stakeholders and external clients.
* Perform other duties as assigned.
* Complies with all Applicable federal, state and local banking and industry related laws and regulations including but not limited to the Bank Secrecy Act.
Position Requirements and Qualifications:
Education:
* High school diploma or equivalent required; associate or bachelor's degree in business or finance preferred.
* 2+ years of experience in commercial lending or loan operations, preferably in equipment financing.
Training Requirements (licenses, programs, or certificates):
* Familiarity with UCC filings, equipment valuation, and lien perfection processes.
Knowledge, Skills, and Abilities:
* Excellent customer service and interpersonal skills.
* Ability to apply knowledge and sound judgment in decision-making using established guidelines.
* Proficient level of computer competency including Microsoft Windows (Word, Excel, Outlook), typing proficient.
* Strong written and oral communication skills.
* Detail oriented and ability to function in a team environment.
* Demonstrates ability to maintain a positive attitude.
* High level of integrity.
* Able to maintain regular and predictable attendance.
* Willing to accept new ideas and methods and be agreeable to change
* Must possess the ability to handle multiple tasks simultaneously, with frequent interruptions in a fast paced environment
* Self-starter.
* Must be able to able to prioritize and organize daily workflow.
* Strong relationship management and business development/sales skills.
Work Conditions:
* Able to routinely stand, sit, bend and stoop.
* Frequently and regularly required movements using wrists, hands, and/or fingers.
* Average, ordinary, visual acuity necessary to prepare and inspect documents or products and operate machinery.
* Ability to hear average or normal conversations and receive ordinary information.
* May be required to travel to training sessions or meetings.
Financial Services Representative-Float
Smartfinancial, Inc. job in Franklin, TN
At SmartBank, our benefits package is designed to enhance your life. You'll enjoy medical, dental, vision, life, and disability insurance, as well as a 401(k) plan with a 4% employer match. Our generous paid time off (PTO), SmartFlex Days, and 11 Paid Company Holidays promote work-life balance. Engage in paid community involvement, enjoy company apparel, and access tuition reimbursement for your growth.
About Us
SmartBank is rooted in our core values: Acting with Integrity, Being Enthusiastic, Creating Positivity, Demonstrating Accountability, and Embracing Change. Our team lives and breathes these values to fulfill our core purpose: creating "WOW" experiences for our clients. For over 15 years, we've been delivering on this purpose in Tennessee, Alabama, and Florida, and we're continuously expanding our reach. Our team is empowered to care for our clients and actively participate in the communities we serve. At SmartBank, we prioritize individual needs, set high expectations, and celebrate achievements - that's the SmartBank way.
Your Role as a Financial Services Representative
As a Financial Services Representative (FSR) Float, you'll play a vital role in our mission. Your responsibilities will include:
* Embodying SmartBank's Core Values and Core Purpose.
* Follow and embrace the SmartBank Way
* Serve as the primary point of contact for our clients, providing exceptional service, and directing inquiries to the appropriate channels.
* Engage in daily Lobby Management tasks, including warmly greeting clients, offering hospitality, making introductions, and ensuring refreshments are available.
* Travel to be expected through Middle TN and Plateau SmartBank locations.
* Accurately receives deposits and payments for all types of SmartBank accounts, verifies cash and negotiability of checks and issues receipts, giving credit for funds according to Bank policies. Provides clients with account information.
* Cashes checks and accepts withdrawal requests in accordance with Bank policies, referring questionable transactions to supervisor for approval.
* Provides special services as needed; including, redeeming US Savings Bonds, issuing Official Checks, coin deposits and coin orders.
* Processes payments for SmartBank credit cards, local utilities, and other services. Ensures that payment information is transmitted to appropriate agencies by daily cut-off.
Qualifications for the Ideal Candidate
To excel in this role, you should possess the following qualifications:
* High School Diploma or equivalent.
* Prior experience in cash handling.
* Exceptional customer service skills.
Work Schedule
The Financial Services Representative typically works during standard business hours from 8:30 a.m. to 5:00 p.m. Monday through Friday.
SmartBank Associate Benefits
SmartBank can offer you a comprehensive benefits package, including:
* Medical, dental, vision, life, and disability insurance.
* A 401(k) plan with an employer match of up to 4%.
* Generous paid time off (PTO), including a minimum of 3 weeks.
* SmartFlex Days.
* Up to 11 Paid Company Holidays.
* Mental health benefits, include 8 free sessions with a coach or certified professional.
* Paid community involvement opportunities.
* Company-provided apparel at no cost.
* Learning and development opportunities, including professional and career development and tuition reimbursement.
Are you ready to be a part of the SmartBank team and experience all these incredible benefits? We look forward to welcoming you to our exceptional team!
Private Banking Credit Underwriter
Smartfinancial, Inc. job in Murfreesboro, TN
SmartBank Associates enjoy an AMAZING benefits package: * Comprehensive benefits- medical, dental, vision, life, and disability insurance * Matching 401(k) * Generous paid time off (PTO) * SmartFlex Days * Up to 11 Paid Company Holidays * Incentive Program
* Mental Health Benefits Including 8 free sessions with a coach or certified professional
* Tuition Reimbursement
* Community Involvement Opportunities
* Company apparel provided at no cost
Major Duties and Responsibilities:
* Uphold SmartBank Core Values & Core Purpose
* Adheres to and embraces the SmartBank Way by Acting Smart, Looking Smart and Being Smart.
* Analyze the financial records like earnings, savings, payments and purchase of the company or individual and recommend other useful financial activity for further plans.
* Generate financial spreads and ratios, using computer programs, to evaluate customers' financial status.
* Typically works with ~10 Private Banking loan officers on a variety of commercial and consumer credits.
* Accurately input data from tax returns, paystubs, financials, credit reports, debt schedules, etc. into computer programs to produce an accurate financial depiction of the loan request, borrowers, and guarantors.
* Assist in the underwriting, structuring, and monitoring of a variety of loans within their assigned portfolio.
* Compile reports regarding finance and credit data.
* Manage files and records, stenography and transaction and other office procedure
* Performs other duties as assigned.
Position Requirements and Qualifications:
Education and Experience:
* Bachelor's Degree in related field such as business or finance
* Two years of financial analysis/underwriting experience preferred.
Training Requirements (licenses, programs, or certificates):
* None
Knowledge, Skills, and Abilities:
* Must be capable of handling confidential information in a trustworthy manner.
* Excellent customer service skills.
* Detail oriented and ability to function in a team environment
* Must be able to prioritize and organize daily workflow.
* Ability to apply knowledge and sound judgment in decision-making using established guidelines.
* Strong written and oral communication skills.
* Proficient level of computer competency including Microsoft Windows (Word, Excel, Outlook) and typing.
* Demonstrates ability to maintain a positive attitude.
* High level of integrity.
* Able to maintain regular and predictable attendance.
* Willing to accept new ideas and methods and be agreeable to change
Work Conditions:
* May be required to travel to training sessions or meetings.
* Extended hours will be required as needed.
2026 Summer Intern- eBanking
Smartfinancial, Inc. job in Sevierville, TN
What we offer you: As an eBanking intern, you will have the opportunity to join the SmartBank team by completing meaningful project work that is designed to drive the company forward. This project work will challenge you to work independently and collaboratively across various teams in the company. Our multifunctional teams will provide you with ample resources and opportunities to interact with multiple leaders and talented professionals throughout the organization.
Your role as an eBanking Intern
* Upholds SmartBank Core Values and Core Purpose of Act with Integrity, Be Enthusiastic, Create Positivity, Demonstrate Accountability and Embrace Change.
* Follow and embrace the SmartBank Way
* Assist with consumer online banking system conversion.
* Supporting the team with clean-up work in Web Admin/CST/FXD/eDelivery including reviewing and purging inactive users.
* Complies with all applicable federal, state, and local banking and industry related laws and regulations.
Qualifications for the Ideal Candidate
To excel in this role, you should possess the following qualifications:
* Rising Junior, Senior, or recent graduate majoring in a Business-related field.
* Microsoft Office and Excel experience.
* Detail oriented and able to follow written instructions.
Our 2026 Summer Internship will take place from May 18th, 2026, through August 2026. This is a paid internship at $15/hour, with interns working an average of 30 hours per week.
About Us:
SmartBank is rooted in our core values: Acting with Integrity, Being Enthusiastic, Creating Positivity, Demonstrating Accountability, and Embracing Change. Our team lives and breathes these values to fulfill our core purpose: creating "WOW" experiences for our clients. For over 15 years, we've been delivering on this purpose in Tennessee, Alabama, and Florida, and we're continuously expanding our reach. Our team is empowered to care for our clients and actively participate in the communities we serve. At SmartBank, we prioritize individual needs, set high expectations, and celebrate achievements - that's the SmartBank way.
Are you ready to be part of the SmartBank Team? Create your WOW experience this summer!
Project Manager
Smartfinancial, Inc. job in Knoxville, TN
Looking to join a Great Place to Work Employer and become a valued member of our growing team? At SmartBank, we're not just offering a job; we're inviting you to be a part of a culture built on excellence. In this role, you will lead key organizational initiatives. Responsibilities include developing detailed plans, ensuring resource availability, and delivering projects on time and within budget. The ideal candidate will have strong business management and budgeting skills, excellent communication abilities, and a problem-solving mindset.
Major Duties and Responsibilities:
Core Values and Organizational Culture
* Upholds SmartBank Core Values and Purpose of Act with Integrity, Be Enthusiastic, Create Positivity, Demonstrate Accountability and Embrace Change.
* Follows the practices outlined in the SmartBank Way, including acting, looking, and being smart.
Project Managment
* Developing and executing project plans: This includes creating project plans, onboard new programs or platforms, enhancing processes within the organization, and managing the whole life cycle of the project, including the development of deliverables, business objectives, and translating these requirements into a project roadmap.
* Serving as the primary point of contact: Acting as the main contact for specific projects identified by the leadership team, coordinating with partners and all organizational functions, and maintaining effective working relationships with project team members and resources.
* Leading multiple projects: Managing the day-to-day operational and tactical aspects of multiple and complex projects with multiple work streams, ensuring deadlines are met, and leading all aspects of projects, including scheduling execution, status reporting, and issue resolution.
* Monitoring and reporting on project progress: Reporting to designated stakeholders on the progress of each project, proactively resolving and escalating issues as needed, and communicating status to key stakeholders.
* Managing project resources: Aid in the creation and maintenance of resource plans, ensuring effective resource allocation and distribution across the portfolio of projects, and managing key project financial components to ensure projects are completed on time.
* Risk management: Proactively develop and implement risk management strategies for all projects. Assess new activities, products, and services to identify enterprise risks, and monitor mitigation efforts throughout the project lifecycle in collaboration with stakeholders.
* Building and strengthening relationships: Building and strengthening relationships with customers and stakeholders (internal and external)
* Performs other duties as assigned.
* Complies with all applicable federal, state, and local banking and industry related laws and regulations.
Position Requirements and Qualifications:
Education:
* Bachelor's Degree in Business Management, IT, or other related courses of study.
Training Requirements (licenses, programs, or certificates):
* Minimum of five (5) years progressive technology experience (preferably in Financial Services)
* Minimum of two (2) years Project Management experience
* Project Management Professional (PMP) certification strongly preferred
* Six Sigma certification preferred.
* Must have demonstrated experience running multiple, cross-functional projects at the same time.
Knowledge, Skills, and Abilities:
1. Excellent customer service skills.
2. Experience with people management, strategic planning, and change management.
3. Experience with modern enterprise project management tools like Wrike or SmartSheet.
4. Ability to apply knowledge and sound judgment in decision-making using established guidelines.
5. Proven track record in managing medium to large projects to completion on time.
6. Strong organizational skills with the ability to multi-task, managing multiple projects simultaneously across different departments.
7. Effective problem-solving skills
8. Strong written and oral communication skills.
9. Detail oriented and ability to function in a team environment.
10. Effective communication, interpersonal, and relationship building skills.
11. Demonstrates ability to maintain a positive attitude.
12. High level of integrity and confidentiality.
13. Able to maintain regular and predictable attendance.
14. Willing to accept new ideas and methods and be agreeable to change.
Work Conditions:
1. Able to routinely stand, sit, bend and stoop.
2. Ability to stand for long periods of time as needed
3. Frequently and regularly required movements using wrists, hands, and/or fingers.
4. Average, ordinary, visual acuity necessary to prepare and inspect documents or products and operate machinery.
5. Ability to hear average or normal conversations and receive ordinary information.
6. May be required to travel to training sessions or meetings.
SmartBank Associate Benefits
SmartBank can offer you a comprehensive benefits package, including:
* Medical, dental, vision, life, and disability insurance.
* A 401(k) plan with an employer match of up to 4%.
* Generous paid time off (PTO), including a minimum of 3 weeks.
* SmartFlex Days.
* Up to 11 Paid Company Holidays.
* Mental health benefits, include 8 free sessions with a coach or certified professional.
* Paid community involvement opportunities.
* Company-provided apparel at no cost.
* Learning and development opportunities, including professional and career development and tuition reimbursement
Are you ready to be a part of the SmartBank team and experience all these incredible benefits? We look forward to welcoming you to our exceptional team!
2026 Summer Intern- Accounting
Smartfinancial, Inc. job in Knoxville, TN
What we offer you: As an Accounting intern, you will have the opportunity to join the SmartBank team by completing meaningful project work that is designed to drive the company forward. This project work will challenge you to work independently and collaboratively across various teams in the company. Our multifunctional teams will provide you with ample resources and opportunities to interact with multiple leaders and talented professionals throughout the organization.
Your role as an Accounting Intern
* Upholds SmartBank Core Values and Core Purpose of Act with Integrity, Be Enthusiastic, Create Positivity, Demonstrate Accountability and Embrace Change.
* Follow and embrace the SmartBank Way
* Assist with various projects related to analysis of financial statements and ad hoc financial reporting.
* Opportunities to work on personalized projects depending on the intern's interests and professional goals.
* Complies with all applicable federal, state, and local banking and industry related laws and regulations.
Qualifications for the Ideal Candidate
To excel in this role, you should possess the following qualifications:
* Rising Junior, Senior, or recent graduate majoring in Accounting or other Business-related majors.
* Strong written/oral communication skills
* Understanding of Financial Statements including Balance Sheet, Income Statement, and Statement of Cash Flors
* Microsoft Office products, programming experience preferred
* Time management and ability to work on multiple projects simultaneously, taking direction from multiple stakeholders.
* Ability to work independently in a fast-paced, deadline driven environment
* Strong interpersonal and collaboration skills
Our 2026 Summer Internship will take place from May 18th, 2026, through August 2026. This is a paid internship at $15/hour, with interns working an average of 30 hours per week.
About Us:
SmartBank is rooted in our core values: Acting with Integrity, Being Enthusiastic, Creating Positivity, Demonstrating Accountability, and Embracing Change. Our team lives and breathes these values to fulfill our core purpose: creating "WOW" experiences for our clients. For over 15 years, we've been delivering on this purpose in Tennessee, Alabama, and Florida, and we're continuously expanding our reach. Our team is empowered to care for our clients and actively participate in the communities we serve. At SmartBank, we prioritize individual needs, set high expectations, and celebrate achievements - that's the SmartBank way.
Are you ready to be part of the SmartBank Team? Create your WOW experience this summer!
2026 Summer Intern- Core Banking
Smartfinancial, Inc. job in Sevierville, TN
What we offer you: As a Core Banking intern, you will have the opportunity to join the SmartBank team by completing meaningful project work that is designed to drive the company forward. This project work will challenge you to work independently and collaboratively across various teams in the company. Our multifunctional teams will provide you with ample resources and opportunities to interact with multiple leaders and talented professionals throughout the organization.
Your role as a Core Banking Intern
* Upholds SmartBank Core Values and Core Purpose of Act with Integrity, Be Enthusiastic, Create Positivity, Demonstrate Accountability and Embrace Change.
* Follow and embrace the SmartBank Way
* System support with Data Validation, System Testing, and User Access Audits
* Data Analysis: Building data reports/dashboard to assist in monitoring exceptions and errors.
* Process Improvement: Document pain points and identify automation opportunities
* Complies with all applicable federal, state, and local banking and industry related laws and regulations.
Qualifications for the Ideal Candidate
To excel in this role, you should possess the following qualifications:
* Strong written/oral communication skills
* Microsoft Office experience, strong excel skills required
* Strong analytical skills with attention to detail
* Automation skills preferred but not required
Our 2026 Summer Internship will take place from May 18th, 2026, through August 2026. This is a paid internship at $15/hour, with interns working an average of 30 hours per week.
About Us:
SmartBank is rooted in our core values: Acting with Integrity, Being Enthusiastic, Creating Positivity, Demonstrating Accountability, and Embracing Change. Our team lives and breathes these values to fulfill our core purpose: creating "WOW" experiences for our clients. For over 15 years, we've been delivering on this purpose in Tennessee, Alabama, and Florida, and we're continuously expanding our reach. Our team is empowered to care for our clients and actively participate in the communities we serve. At SmartBank, we prioritize individual needs, set high expectations, and celebrate achievements - that's the SmartBank way.
Are you ready to be part of the SmartBank Team? Create your WOW experience this summer!
Account Documentation Manager
Smartfinancial, Inc. job in Maryville, TN
SmartBank Associates enjoy an AMAZING benefits package including: * Comprehensive benefits- medical, dental, vision, life, and disability insurance * Matching 401(k) * Generous paid time off (PTO) * SmartFlex Days * Up to 11 Paid Company Holidays * Incentive Program
* Mental Health Benefits Including 8 Free sessions with a coach or certified professional
* Tuition Reimbursement
* Company apparel provided at no cost
* Community involvement opportunities
We are looking for associates who are energetic and can deliver on our values every day!
* Act with Integrity
* Be Enthusiastic
* Create Positivity
* Demonstrate Accountability
* Embrace Change
Your Role as an Account Documentation Manager
Your responsibilities will include:
* Embodying SmartBank's Core Values and Core Purpose.
* Follow and embrace the SmartBank Way
* Actively participates in departmental meetings.
* Provides excellent customer service to both Bank clients and fellow associates.
* Implements and oversees all aspects of account documentation functions of the Deposit Operations Department for efficient and effective management.
* Ensures that Account Documentation objectives and tasks are completed properly and timely.
* Ensures that file maintenance reviews are completed daily, and that documentation is scanned in a timely manner.
* Ensures that Account Documentation staff is fluent in policies and procedures and in any regulatory requirements.
* Complete review of required IRA Distributions and complete mailings to clients annually or as needed.
* Creates and approves OTEs as needed and ensures the appropriate documentation is maintained accordingly.
* Maintains policies for Risk Management approval as well as the procedures and training for departmental and front-line associates.
* Complete the required State specific escheatment process in a timely manner as applicable.
* Assist with completing dormant procedures on an established timeline but at least annually.
* Supervises the resolution of problems and errors of staff and clients.
* Ensures new accounts are properly reviewed and monitors weekly exceptions with staff and monthly with Deposit Operations Management.
* Works with Branches and Branch Administration on new account document exceptions.
* Enhance exception descriptions to be consistent for the department and branch personnel.
* Ensures required record keeping of documentation is maintained for the department.
* Adheres to all applicable Bank policies and ensures confidential treatment of all Bank and client data.
* Works with Deposit Operations Management Team in implementation of any system or core changes.
* Ensures that any new branches are trained in new account exception review processes.
* Responsible for working with Deposit Operations Management Team in departmental drive consolidation.
* Assists in any audit or regulatory requests and implements any needed changes to policies and procedures as directed.
* Completes tasks assigned in mergers and acquisitions for CDs; IRAs; and FCM documents.
* Completes as assigned any IRS backup withholding notifications, as well as IRS interest reporting corrections.
* Comply with all applicable federal, state, and local banking and industry related laws and regulations including but not limited to the Bank Secrecy Act.
* Create as needed Core Portal Tickets for issues that occur.
* Will manage and process tickets within Fresh Services for all Account Documentation items.
* Will update Fresh Service tickets as needed with IT to support Account Documentation.
* Will manage and support KPI reporting for all Account Documentation activity.
* Will assist with ATM deposit processing.
* Assist with the implementation, preparing and testing Business Resumption Planning endeavors for the Account Documentation area.
* Help support and lead FIS system enhancements as needed for the department.
* Responsible for any Retail Hub and FSR Manual updates and changes.
* Performs other duties as assigned.
Qualifications for the Ideal Candidate
To excel in this role, you should possess the following qualifications:
* High School Diploma or equivalent required; Bachelor's degree preferred.
* Two to five years of related experience in deposit operations.
* Individual Retirement Account (IRAs) experience preferred
Training Requirements (licenses, programs, or certifications):
* None
Knowledge, Skills, & Abilities:
* Excellent customer service skills.
* Extensive knowledge of all financial institution policies and procedures.
* Proficient level of computer competency including Microsoft Windows (Word, Excel, Outlook, PowerPoint), typing proficient.
* Knowledge of basic banking accounting.
* Knowledge of error resolutions.
* Ability to apply knowledge and sound judgment in decision-making using established guidelines.
* Associate will rely on independent judgment based on experience with regards to departmental and client matters.
* Strong math skills.
* Strong written and oral communication skills.
* Detail oriented and ability to function in a team environment.
* Demonstrates ability to maintain a positive attitude and a high level of integrity.
* Able to maintain regular and predictable attendance.
* Willing to accept new ideas and methods and be agreeable to change.
Work Conditions:
* Able to routinely stand, sit, bend, and stoop.
* Regularly required movements of wrists, hands, fingers.
* Average, ordinary, visual acuity necessary to prepare/inspect documentation.
* Physical requirement needed to operate computer, copier, mailer, and encoder.
* May be required to travel for workshops and seminars to adhere to federal regulations.
* Must have flexibility in schedule to assist front line staff when needed and work extra time to complete project deadlines.
A career at SmartBank is more than just a job, it is a family where values are upheld and hard work is recognized. Our SmartBank team of associates are trustworthy, loyal and innovative. We have been supporting our customers for over 15 years in Tennessee, Alabama, and Florida and are continuing to grow. We empower our associates to treat our customers with care and to be involved in the communities we support. We build exceptional value by fostering a work environment that respects individual needs, establishes high expectations and recognizes achievement - It is the SmartBank way.
Consumer Credit Underwriter
Smartfinancial, Inc. job in Sevierville, TN
SmartBank Associates enjoy an AMAZING benefits package: * Comprehensive benefits- medical, dental, vision, life, and disability insurance * Matching 401(k) * Generous paid time off (PTO) * SmartFlex Days * Up to 11 Paid Company Holidays * Incentive Program
* Mental Health Benefits Including 8 free sessions with a coach or certified professional
* Tuition Reimbursement
* Community Involvement Opportunities
* Company apparel provided at no cost
Major Duties and Responsibilities:
* Uphold SmartBank Core Values & Core Purpose
* Adheres to and embraces the SmartBank Way by Acting Smart, Looking Smart and Being Smart.
* Review, analyze, and interpret personal tax returns, W-2s, paystubs, bank statements, account statements and other financial documents to determine accurate qualifying income.
* Assess overall creditworthiness by calculating debt-to-income ratios, evaluating repayment ability, and identifying any risk factors.
* Underwrite consumer loan requests in accordance with internal product guidelines and loan policy.
* Comply with all applicable federal, state, and local banking and industry related laws and regulations including the Bank Secrecy Act, Regulation B, FCRA, ECOA, HMDA and other relevant guidance.
* Document underwriting decisions clearly and thoroughly while maintaining a high level of accuracy and consistency.
* Work jointly with loan officers and all other bank staff across the geographic footprint to gather needed documentation and provide timely credit decisions.
* Contribute to continual process improvement by identifying opportunities for efficiency, quality, and risk mitigation.
* Works with SmartBank's compliance personnel to ensure proper documentation of consumer loan decisions.
* Compile reports regarding finance and credit data.
* Performs other duties as assigned.
Position Requirements and Qualifications:
Education and Experience:
* Bachelor's Degree in related field such as business or finance
* Two or more years of consumer loan underwriting experience preferred
Training Requirements (licenses, programs, or certificates):
* None
Knowledge, Skills, and Abilities:
* Must be capable of handling confidential information in a trustworthy manner.
* Excellent customer service skills.
* Detail oriented and ability to function in a team environment
* Must be able to prioritize and organize daily workflow.
* Ability to apply knowledge and sound judgment in decision-making using established guidelines.
* Strong written and oral communication skills.
* Proficient level of computer competency including Microsoft Windows (Word, Excel, Outlook), and typing.
* Experience with nCino platform preferred.
* Demonstrates ability to maintain a positive attitude.
* High level of integrity.
* Able to maintain regular and predictable attendance.
* Willing to accept new ideas and methods and be agreeable to change
Work Conditions:
* May be required to travel to training sessions or meetings.
* Extended hours will be required as needed.
Bank Teller-Financial Services Representative
Smartfinancial, Inc. job in Wartburg, TN
At SmartBank, our benefits package is designed to enhance your life. You'll enjoy medical, dental, vision, life, and disability insurance, as well as a 401(k) plan with a 4% employer match. Our generous paid time off (PTO), SmartFlex Days, and 11 Paid Company Holidays promote work-life balance. Engage in paid community involvement, enjoy company apparel, and access tuition reimbursement for your growth.
About Us
SmartBank is rooted in our core values: Acting with Integrity, Being Enthusiastic, Creating Positivity, Demonstrating Accountability, and Embracing Change. Our team lives and breathes these values to fulfill our core purpose: creating "WOW" experiences for our clients. For over 15 years, we've been delivering on this purpose in Tennessee, Alabama, and Florida, and we're continuously expanding our reach. Our team is empowered to care for our clients and actively participate in the communities we serve. At SmartBank, we prioritize individual needs, set high expectations, and celebrate achievements - that's the SmartBank way.
Your Role as a Financial Services Representative
As a Financial Services Representative (FSR), you'll play a vital role in our mission. Your responsibilities will include:
* Embodying SmartBank's Core Values and Core Purpose.
* Follow and embrace the SmartBank Way
* Serve as the primary point of contact for our clients, providing exceptional service, and directing inquiries to the appropriate channels.
* Engage in daily Lobby Management tasks, including warmly greeting clients, offering hospitality, making introductions, and ensuring refreshments are available.
* Accurately receives deposits and payments for all types of SmartBank accounts, verifies cash and negotiability of checks and issues receipts, giving credit for funds according to Bank policies. Provides clients with account information.
* Cashes checks and accepts withdrawal requests in accordance with Bank policies, referring questionable transactions to supervisor for approval.
* Provides special services as needed; including, redeeming US Savings Bonds, issuing Official Checks, coin deposits and coin orders.
* Processes payments for SmartBank credit cards, local utilities, and other services. Ensures that payment information is transmitted to appropriate agencies by daily cut-off.
Qualifications for the Ideal Candidate
To excel in this role, you should possess the following qualifications:
* High School Diploma or equivalent.
* Prior experience in cash handling.
* Exceptional customer service skills.
Work Schedule
The Financial Services Representative typically works during standard business hours from 8:30 a.m. to 5:00 p.m. Monday through Friday.
SmartBank Associate Benefits
SmartBank can offer you a comprehensive benefits package, including:
* Medical, dental, vision, life, and disability insurance.
* A 401(k) plan with an employer match of up to 4%.
* Generous paid time off (PTO), including a minimum of 3 weeks.
* SmartFlex Days.
* Up to 11 Paid Company Holidays.
* Mental health benefits, include 8 free sessions with a coach or certified professional.
* Paid community involvement opportunities.
* Company-provided apparel at no cost.
* Learning and development opportunities, including professional and career development and tuition reimbursement.
Are you ready to be a part of the SmartBank team and experience all these incredible benefits? We look forward to welcoming you to our exceptional team!
2026 Summer Intern- Enterprise Risk Management
Smartfinancial, Inc. job in Chattanooga, TN
What we offer you: As an Enterprise Risk Management intern, you will have the opportunity to join the SmartBank team by completing meaningful project work that is designed to drive the company forward. This project work will challenge you to work independently and collaboratively across various teams in the company. Our multifunctional teams will provide you with ample resources and opportunities to interact with multiple leaders and talented professionals throughout the organization.
Your role as an Enterprise Risk Management Intern
* Upholds SmartBank Core Values and Core Purpose of Act with Integrity, Be Enthusiastic, Create Positivity, Demonstrate Accountability and Embrace Change.
* Follow and embrace the SmartBank Way
* Preparation of presentation and program materials for the Enterprise Risk team.
* Assisting the team with gathering and documenting requirements.
* Entry level risk management administrative duties.
* Complies with all applicable federal, state, and local banking and industry related laws and regulations.
Qualifications for the Ideal Candidate
To excel in this role, you should possess the following qualifications:
* Rising Junior, Senior, or recent graduate majoring in Business major or minor.
* Excellent oral and written communication skills
* Proficiency in Microsoft Office.
* Strong organization skills with attention to details.
Our 2026 Summer Internship will take place from May 18th, 2026, through August 2026. This is a paid internship at $15/hour, with interns working an average of 30 hours per week.
About Us:
SmartBank is rooted in our core values: Acting with Integrity, Being Enthusiastic, Creating Positivity, Demonstrating Accountability, and Embracing Change. Our team lives and breathes these values to fulfill our core purpose: creating "WOW" experiences for our clients. For over 15 years, we've been delivering on this purpose in Tennessee, Alabama, and Florida, and we're continuously expanding our reach. Our team is empowered to care for our clients and actively participate in the communities we serve. At SmartBank, we prioritize individual needs, set high expectations, and celebrate achievements - that's the SmartBank way.
Are you ready to be part of the SmartBank Team? Create your WOW experience this summer!
Loan Assistant
Smartfinancial, Inc. job in Nashville, TN
Fountain Equipment Finance, LLC, a wholly owned subsidiary of SmartBank, is based in Knoxville, Tennessee and has been in the equipment financing business for over 35 years focusing on providing financing solutions for the construction and transportation industries. The Company provides capital for the financing of both new and used construction, transportation, and related equipment. The Company primarily operates in 12 states and is partnered with SmartBank, a 40+-branch full-service banking institution with operations throughout Middle & East Tennessee, Alabama and the Florida Panhandle. The Company is looking to add an experienced and proven individual to serve as its Loan Assistant.
This role involves supporting the Fountain Equipment Finance production team by managing the administrative and operational aspects of equipment loan processing. This role ensures timely, accurate, and compliant handling of loan documentation, from application through closing, with a focus on commercial and industrial equipment financing.
Major Duties and Responsibilities:
* Uphold SmartBank Core Values and Core Purpose
* Adheres to and embraces the SmartBank Way by Acting Smart, Looking Smart and Being Smart.
* Assist lenders in preparing and processing loan applications for large equipment financing.
* Collect and verify borrower documentation including financial statements, insurance, and equipment invoices
* Order and review third-party reports such as UCC searches, appraisals, and lien filings.
* Ensure loan packages comply with internal policies and external regulations.
* Coordinate with vendors, title companies, and internal departments to facilitate smooth loan closings.
* Track and follow up on post-closing items such as insurance verification, lien perfection, and document imaging.
* Maintain accurate loan files and update loan tracking systems.
* Provide exceptional service to internal stakeholders and external clients.
* Perform other duties as assigned.
* Complies with all Applicable federal, state and local banking and industry related laws and regulations including but not limited to the Bank Secrecy Act.
Position Requirements and Qualifications:
Education:
* High school diploma or equivalent required; associate or bachelor's degree in business or finance preferred.
* 2+ years of experience in commercial lending or loan operations, preferably in equipment financing.
Training Requirements (licenses, programs, or certificates):
* Familiarity with UCC filings, equipment valuation, and lien perfection processes.
Knowledge, Skills, and Abilities:
* Excellent customer service and interpersonal skills.
* Ability to apply knowledge and sound judgment in decision-making using established guidelines.
* Proficient level of computer competency including Microsoft Windows (Word, Excel, Outlook), typing proficient.
* Strong written and oral communication skills.
* Detail oriented and ability to function in a team environment.
* Demonstrates ability to maintain a positive attitude.
* High level of integrity.
* Able to maintain regular and predictable attendance.
* Willing to accept new ideas and methods and be agreeable to change
* Must possess the ability to handle multiple tasks simultaneously, with frequent interruptions in a fast paced environment
* Self-starter.
* Must be able to able to prioritize and organize daily workflow.
* Strong relationship management and business development/sales skills.
Work Conditions:
* Able to routinely stand, sit, bend and stoop.
* Frequently and regularly required movements using wrists, hands, and/or fingers.
* Average, ordinary, visual acuity necessary to prepare and inspect documents or products and operate machinery.
* Ability to hear average or normal conversations and receive ordinary information.
* May be required to travel to training sessions or meetings.
Project Manager
Smartfinancial, Inc. job in Sevierville, TN
Looking to join a Great Place to Work Employer and become a valued member of our growing team? At SmartBank, we're not just offering a job; we're inviting you to be a part of a culture built on excellence. In this role, you will lead key organizational initiatives. Responsibilities include developing detailed plans, ensuring resource availability, and delivering projects on time and within budget. The ideal candidate will have strong business management and budgeting skills, excellent communication abilities, and a problem-solving mindset.
Major Duties and Responsibilities:
Core Values and Organizational Culture
* Upholds SmartBank Core Values and Purpose of Act with Integrity, Be Enthusiastic, Create Positivity, Demonstrate Accountability and Embrace Change.
* Follows the practices outlined in the SmartBank Way, including acting, looking, and being smart.
Project Managment
* Developing and executing project plans: This includes creating project plans, onboard new programs or platforms, enhancing processes within the organization, and managing the whole life cycle of the project, including the development of deliverables, business objectives, and translating these requirements into a project roadmap.
* Serving as the primary point of contact: Acting as the main contact for specific projects identified by the leadership team, coordinating with partners and all organizational functions, and maintaining effective working relationships with project team members and resources.
* Leading multiple projects: Managing the day-to-day operational and tactical aspects of multiple and complex projects with multiple work streams, ensuring deadlines are met, and leading all aspects of projects, including scheduling execution, status reporting, and issue resolution.
* Monitoring and reporting on project progress: Reporting to designated stakeholders on the progress of each project, proactively resolving and escalating issues as needed, and communicating status to key stakeholders.
* Managing project resources: Aid in the creation and maintenance of resource plans, ensuring effective resource allocation and distribution across the portfolio of projects, and managing key project financial components to ensure projects are completed on time.
* Risk management: Proactively develop and implement risk management strategies for all projects. Assess new activities, products, and services to identify enterprise risks, and monitor mitigation efforts throughout the project lifecycle in collaboration with stakeholders.
* Building and strengthening relationships: Building and strengthening relationships with customers and stakeholders (internal and external)
* Performs other duties as assigned.
* Complies with all applicable federal, state, and local banking and industry related laws and regulations.
Position Requirements and Qualifications:
Education:
* Bachelor's Degree in Business Management, IT, or other related courses of study.
Training Requirements (licenses, programs, or certificates):
* Minimum of five (5) years progressive technology experience (preferably in Financial Services)
* Minimum of two (2) years Project Management experience
* Project Management Professional (PMP) certification strongly preferred
* Six Sigma certification preferred.
* Must have demonstrated experience running multiple, cross-functional projects at the same time.
Knowledge, Skills, and Abilities:
1. Excellent customer service skills.
2. Experience with people management, strategic planning, and change management.
3. Experience with modern enterprise project management tools like Wrike or SmartSheet.
4. Ability to apply knowledge and sound judgment in decision-making using established guidelines.
5. Proven track record in managing medium to large projects to completion on time.
6. Strong organizational skills with the ability to multi-task, managing multiple projects simultaneously across different departments.
7. Effective problem-solving skills
8. Strong written and oral communication skills.
9. Detail oriented and ability to function in a team environment.
10. Effective communication, interpersonal, and relationship building skills.
11. Demonstrates ability to maintain a positive attitude.
12. High level of integrity and confidentiality.
13. Able to maintain regular and predictable attendance.
14. Willing to accept new ideas and methods and be agreeable to change.
Work Conditions:
1. Able to routinely stand, sit, bend and stoop.
2. Ability to stand for long periods of time as needed
3. Frequently and regularly required movements using wrists, hands, and/or fingers.
4. Average, ordinary, visual acuity necessary to prepare and inspect documents or products and operate machinery.
5. Ability to hear average or normal conversations and receive ordinary information.
6. May be required to travel to training sessions or meetings.
SmartBank Associate Benefits
SmartBank can offer you a comprehensive benefits package, including:
* Medical, dental, vision, life, and disability insurance.
* A 401(k) plan with an employer match of up to 4%.
* Generous paid time off (PTO), including a minimum of 3 weeks.
* SmartFlex Days.
* Up to 11 Paid Company Holidays.
* Mental health benefits, include 8 free sessions with a coach or certified professional.
* Paid community involvement opportunities.
* Company-provided apparel at no cost.
* Learning and development opportunities, including professional and career development and tuition reimbursement
Are you ready to be a part of the SmartBank team and experience all these incredible benefits? We look forward to welcoming you to our exceptional team!
2026 Summer Intern- Marketing
Smartfinancial, Inc. job in Maryville, TN
What we offer you: As a Marketing intern, you will have the opportunity to join the SmartBank team by completing meaningful project work that is designed to drive the company forward. This project work will challenge you to work independently and collaboratively across various teams in the company. Our multifunctional teams will provide you with ample resources and opportunities to interact with multiple leaders and talented professionals throughout the organization.
Your role as a Marketing Intern
* Upholds SmartBank Core Values and Core Purpose of Act with Integrity, Be Enthusiastic, Create Positivity, Demonstrate Accountability and Embrace Change.
* Follow and embrace the SmartBank Way
* Event Management: Assist in planning, coordination, and execution of marketing events, including logistics, vendor communication, and on-site support.
* Special Projects: Take ownership of assigned marketing projects, from concept through completion, often involving market research, competitive analysis, and campaign reporting.
* Content Support: Aid the team in creating and curating engaging content for social media, email newsletters, and website updates.
* Administrative Support: Assist the Marketing Manager with essential administrative tasks, budget tracking, and schedule meetings.
* Complies with all applicable federal, state, and local banking and industry related laws and regulations.
Qualifications for the Ideal Candidate
To excel in this role, you should possess the following qualifications:
* Rising Junior, Senior, or recent graduate majoring in Communications, Marketing, or other Business-related majors.
* Strong written/oral communication skills
* Microsoft Office experience
* Technical/digital skills-- familiarity with social media platforms and digital marketing tools (e.g., LinkedIn, Facebook, and Canva)
* Positive attitude, eagerness to learn, and adaptability
* Ability to work independently and as part of a team
Our 2026 Summer Internship will take place from May 18th, 2026, through August 2026. This is a paid internship at $15/hour, with interns working an average of 30 hours per week.
About Us:
SmartBank is rooted in our core values: Acting with Integrity, Being Enthusiastic, Creating Positivity, Demonstrating Accountability, and Embracing Change. Our team lives and breathes these values to fulfill our core purpose: creating "WOW" experiences for our clients. For over 15 years, we've been delivering on this purpose in Tennessee, Alabama, and Florida, and we're continuously expanding our reach. Our team is empowered to care for our clients and actively participate in the communities we serve. At SmartBank, we prioritize individual needs, set high expectations, and celebrate achievements - that's the SmartBank way.
Are you ready to be part of the SmartBank Team? Create your WOW experience this summer!
2026 Summer Intern- Enterprise Applications
Smartfinancial, Inc. job in Maryville, TN
What we offer you: As an Enterprise Applications intern, you will have the opportunity to join the SmartBank team by completing meaningful project work that is designed to drive the company forward. This project work will challenge you to work independently and collaboratively across various teams in the company. Our multifunctional teams will provide you with ample resources and opportunities to interact with multiple leaders and talented professionals throughout the organization.
Your role as an Enterprise Applications Intern
* Upholds SmartBank Core Values and Core Purpose of Act with Integrity, Be Enthusiastic, Create Positivity, Demonstrate Accountability and Embrace Change.
* Follow and embrace the SmartBank Way
* Identify data analytic needs that come in through FreshService.
* Supporting the team on larger organization projects that will include data moves to a new vendor.
* Complies with all applicable federal, state, and local banking and industry related laws and regulations.
Qualifications for the Ideal Candidate
To excel in this role, you should possess the following qualifications:
* Rising Junior, Senior, or recent graduate majoring in Computer Science major or minor.
* Interested in database management, data analytics, or data science.
* SQL coding experience preferred but not required
Our 2026 Summer Internship will take place from May 18th, 2026, through August 2026. This is a paid internship at $15/hour, with interns working an average of 30 hours per week.
About Us:
SmartBank is rooted in our core values: Acting with Integrity, Being Enthusiastic, Creating Positivity, Demonstrating Accountability, and Embracing Change. Our team lives and breathes these values to fulfill our core purpose: creating "WOW" experiences for our clients. For over 15 years, we've been delivering on this purpose in Tennessee, Alabama, and Florida, and we're continuously expanding our reach. Our team is empowered to care for our clients and actively participate in the communities we serve. At SmartBank, we prioritize individual needs, set high expectations, and celebrate achievements - that's the SmartBank way.
Are you ready to be part of the SmartBank Team? Create your WOW experience this summer!
2026 Summer Intern- Core Banking
Smartfinancial, Inc. job in Chattanooga, TN
What we offer you: As a Core Banking intern, you will have the opportunity to join the SmartBank team by completing meaningful project work that is designed to drive the company forward. This project work will challenge you to work independently and collaboratively across various teams in the company. Our multifunctional teams will provide you with ample resources and opportunities to interact with multiple leaders and talented professionals throughout the organization.
Your role as a Core Banking Intern
* Upholds SmartBank Core Values and Core Purpose of Act with Integrity, Be Enthusiastic, Create Positivity, Demonstrate Accountability and Embrace Change.
* Follow and embrace the SmartBank Way
* System support with Data Validation, System Testing, and User Access Audits
* Data Analysis: Building data reports/dashboard to assist in monitoring exceptions and errors.
* Process Improvement: Document pain points and identify automation opportunities
* Complies with all applicable federal, state, and local banking and industry related laws and regulations.
Qualifications for the Ideal Candidate
To excel in this role, you should possess the following qualifications:
* Strong written/oral communication skills
* Microsoft Office experience, strong excel skills required
* Strong analytical skills with attention to detail
* Automation skills preferred but not required
Our 2026 Summer Internship will take place from May 18th, 2026, through August 2026. This is a paid internship at $15/hour, with interns working an average of 30 hours per week.
About Us:
SmartBank is rooted in our core values: Acting with Integrity, Being Enthusiastic, Creating Positivity, Demonstrating Accountability, and Embracing Change. Our team lives and breathes these values to fulfill our core purpose: creating "WOW" experiences for our clients. For over 15 years, we've been delivering on this purpose in Tennessee, Alabama, and Florida, and we're continuously expanding our reach. Our team is empowered to care for our clients and actively participate in the communities we serve. At SmartBank, we prioritize individual needs, set high expectations, and celebrate achievements - that's the SmartBank way.
Are you ready to be part of the SmartBank Team? Create your WOW experience this summer!