Dental Office Manager jobs at Smile Brands - 1452 jobs
Dental Office Manager
Sage Dental 3.6
Saint Petersburg, FL jobs
Sage Dental is the leading Dental Support Organization (DSO) in the Southeast, and we are continuing to grow! At Sage, people are at the core of everything we do. We are looking for dynamic and talented professionals who fit our culture of innovative technology, constant learning, and patient-centric care to join our team. If you are ready to take the next step in your career and want a position with excellent earning potential with a stable, growing company, Sage Dental has what you are looking for.
Overview
Sage Dental is seeking a DentalOfficeManager to join our team in our new St. Petersburg location!
If you have experience as an OfficeManager in a group dental practice or if you have been an OfficeManager in a busy, multi-dentist practice, this may be the position for you!
Sage Dental offers you:
Competitive base pay - PLUS BONUSES!
Growth opportunity
Benefits such as: Health & Dental Insurance, Paid Holidays and Paid time off, 401K and more!
Responsibilities
Demonstrate strong leadership and team building skills
Effectively implement directives, policies, and procedures
Maintain efficient operation of the office to achieve performance goals
Effectively coach and resolve staff and patient issues
Qualifications
Proven track record of providing excellent customer service to all patients and visitors
A minimum of two years of experience managing a fast paced dentaloffice
Knowledge of dental insurance plans
2025-8206
#LI-KS1
$47k-64k yearly est. 2d ago
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Office Manager
Sage Dental 3.6
Lake Park, FL jobs
*** Sage Dental is seeking a DentalOfficeManager to join our team in Lake Park! Sage Dental is the leading Dental Support Organization (DSO) in the Southeast, and we are continuing to grow! At Sage, people are at the core of everything we do. We are looking for dynamic and talented professionals who fit our culture of innovative technology, constant learning, and patient-centric care to join our team. If you are ready to take the next step in your career and want a position with excellent earning potential with a stable, growing company, Sage Dental has what you are looking for.
Overview
If you have experience as an OfficeManager in a group dental practice or if you have been an OfficeManager in a busy, multi-dentist practice, this may be the position for you!
Sage Dental offers you:
$3,000 SIGN-ON BONUS
Competitive base pay - PLUS BONUSES!
Growth opportunity
Benefits such as: Health & Dental Insurance, Paid Holidays and Paid time off, 401K and more!
Responsibilities
Demonstrate strong leadership and team building skills
Effectively implement directives, policies, and procedures
Maintain efficient operation of the office to achieve performance goals
Effectively coach and resolve staff and patient issues
Qualifications
Proven track record of providing excellent customer service to all patients and visitors
A minimum of two years of experience managing a fast paced dentaloffice required
Knowledge of dental insurance plans
2025-8248
#LI-JM1
$37k-47k yearly est. 2d ago
Dental Office Manager
Aspen Dental 4.0
Elkton, MD jobs
At Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as a DentalOfficeManager which at Aspen Dental we call an Operations Manager, you will have the opportunity to give back to communities and positively affect patients' lives.
Job Type: Full-Time
Salary: $55,000- $60,000 year Base
PLUS
3 Different Incentive Opportunities
-Report Card Bonus - Up to $300/ month
-Unlimited Earning potential through our monthly profit-sharing program
-Unlimited Earning potential through our quarterly profit-sharing program
***Paid like the owner based on profit
At Aspen Dental, we put You First. We offer:
A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match*
Career development and growth opportunities to support you at every stage of your career
A fun and supportive culture that encourages collaboration and innovation
Free Continuing Education (CE) through TAG U
How You'll Make a Difference:
As a DentalOfficeManager, you will lead the office in all office operations in support of the doctors to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental practice, you'll participate in an extensive, ten-week training program to gain business and leadership knowledge designed to help you succeed and grow within our organization.
Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
Consult with patients on treatment options provided by the clinical team, verify insurance payment and collection ensure high-quality of care
Hire, develop, manage, and retain the office staff
Review monthly business results, manage profit and loss, align sales plan to support business goals, and create strategies to increase profitability
Prepare and lead daily huddles with the team to level set expectations to optimize patient experience and business performance
Additional tasks as required
Preferred Qualifications
Minimum of one year of managing a team of direct reports
Experience in sales or sales management
High school diploma or equivalent; college degree is preferred
A people-centric leader who motivates and inspires others
Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds
Demonstrate analytical thinking; place a premium on leveraging data
Additional Job Description
Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen DentalManagement, Inc., a dental support organization.
*May vary by independently owned and operated Aspen Dental locations.
ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
$55k-60k yearly 4d ago
Care Manager II-IP, PRN - Mercy Jefferson
Mercy Health 4.4
Festus, MO jobs
Find your calling at Mercy!The Care Manager, as part of the interdisciplinary team, assess, plans, advocates, and coordinates care from admission to discharge ensuring a safe transition post hospitalization. Performs duties and responsibilities in a manner consistent with the Mercy mission, values, and service standards. The Care Management model provides effective transition planning and length of stay oversight to maintain patient experience, safety, and quality of care utilizing performance metrics and adoption of best practices.Position Details:Care Manager - PRNMercy Hospital JeffersonFestus, MO 63028
Required Education:
• Master's in Social Work, or has satisfactorily completed all requirements for the MSW but awaiting conferment by the educational facility.
Experience:
• 0-2 years' experience in acute care hospital setting
Licensure:
• Current license in Social Work in the state of employment (LMSW, LCSW)
Certifications:
• BLS (CPR) at hire date, required, or within 90 days of hire
• Certification in Case Management, Preferred
Required Education:
• Graduate of an accredited School of Nursing, required
Experience:
• 2-3 years acute care hospital setting, preferred.
• Care Management or Utilization Management experience, preferred
Licensure:
• Current License in the state of employment, required
Certifications:
• BLS (CPR) at hire date, required, or within 90 days of hire
• Certification in Case Management, Preferred
Why Mercy?
From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.
Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.
$33k-42k yearly est. 21h ago
Business Office Manager (BOM)/Medicaid Coordinator
Northern Riverview Center 3.8
Haverstraw, NY jobs
Northern Riverview Healthcare Center is hiring a Business OfficeManager(BOM)/Medicaid Coordinator in Haverstraw, NY.
Position Overview: We are looking for a detail-oriented Medicaid Coordinator to assist residents and families with financial obligations and insurance processes, while supporting billing and admissions operations.
DUTIES:
Meeting with residents/families to discuss their financial obligations
Assist with gathering of documentation for Medicaid applicants
Inputting of census information into billing and clinical software
Collection of private and income monies owed to the facility
Assist with the insurance authorization process
Distribute resident funds
Ensure that all admission agreements are signed
Other duties as required
REQUIREMENTS:
Strong knowledge of Medicare, Medicaid, and HMO processes is a plus
High comfort level to meet with residents/families to discuss and advise on their financial obligations
Must be computer literate, and proficient in Microsoft Office
Should be highly detailed and organized
About us:
Northern Riverview Healthcare Center is a 180-bed skilled nursing and assisted living facility that also houses the Northern Riverview Health Care Center. This beautiful facility offers comprehensive short-term rehabilitation and long-term skilled nursing services, not to mention panoramic views of the Hudson River. Our desirable location and multi-disciplinary approach are designed to help you improve your overall well-being. Northern Riverview is a proud member of the Centers Health Care consortium.
Equal Opportunity Employer -M/F/D/V
$50k-59k yearly est. 23h ago
Business Office Manager
Cascadia Healthcare 4.0
Colfax, WA jobs
Now Hiring: Billing & Collections Specialist (Part Accounting Pro, Part Collections Addict!)
Are you the kind of person who gets a
rush
from seeing overdue balances disappear? Do you love numbers that actually add up-and spreadsheets that make sense? Are structure, accuracy, and deadlines your happy place?
If yes… we want YOU on our team!
What Makes You a Perfect Fit
Insurance Billing & Collections Experience - You LOVE collecting!
You know the ins and outs of insurance billing, and nothing makes your day like closing out an aged AR bucket. You take charge, follow up relentlessly, and celebrate every dollar collected.
Accounting Know-How - Because numbers matter.
Add, subtract, post, reconcile-you do it all correctly, efficiently, and with pride. Attention to detail is your superpower.
Structured & Deadline-Driven - Black-and-white thinker who follows the data.
You thrive in organized environments, meet deadlines without exceptions, and believe processes exist for a reason. If the data says it, you trust it!
What You'll Do
Manage and execute insurance billing with precision
Drive collections activity with confidence and persistence
Post payments and reconcile accounts accurately
Maintain structured workflows and meet strict timelines
Partner with internal teams to ensure clean, accurate financial data
Why You'll Love It Here
Because your love of structure, numbers, and collections won't just be appreciated-it'll be celebrated. This is a role where you get to shine doing what you do best.
Requirements
Education
High school diploma or equivalent required.
BA degree in Accounting or Business is preferred.
Licenses/Certification
Valid driver's license required
Experience
Six months experience in a long-term care environment preferred.
Three years of experience in accounts receivable, collections or similar area of responsibility.
Three years office or administration experience preferred.
Salary Description
$25 - $32 per hour DOE
$25-32 hourly 2d ago
Care Team Manager
Beacon Specialized Living 4.0
Columbus, OH jobs
*Responsibilities/Essential Functions (Daily, Weekly, Monthly, Quarterly, Annually, or as needed)* • Always be compliant with all company and regulatory policies and procedures. • Operate assigned home(s) in a manner that will ensure company goals including meeting or exceeding our home budgets and clinical effectiveness set by the company and/or our customers.
• Supports and supervises assigned Direct Support Professionals (DSPs), ensuring each has the training and skills to successfully provide high-quality care.
• Maintains assigned home(s) and ensures good working order of all related systems, facilities, and furnishings.
• Assign repairs and maintenance duties to staff when possible. Contact the Beacon maintenance department or direct supervisor to address facility maintenance issues.
• Assists direct supervisor with contracting for approved services, and direct and evaluate the performance of contractors providing needed services.
• Responsible for maintaining cleanliness of assigned home(s) and vehicle(s) by developing daily duties and responsibilities for all employees for each shift.
• Communicate daily with direct supervisor.
• Manage the on-call responsibilities. Reports on- call hours to direct supervisor as needed.
• Responsible for reviewing or sending direct supervisor important topics for monthly home meetings.
*Clinical and Individuals Served Care Responsibilities:*
• Collaborate with direct supervisor and clinical team to ensure proper clinical actions are taken to maintain or improve Individuals' health, safety, and stability.
• Collaborates with direct supervisor and clinical team in overseeing the Individuals activities and programs and identifies ways to improve how these programs can enrich the Individuals social, emotional, mental, and physical needs as well as increase their home involvement and independent living skills.
• Communicates regularly with all internal and external clinical, medical, and regulatory agencies as required
*Education & Qualifications*:
• A minimum of 2 years of college coursework in business, social science, or a related human service discipline strongly preferred. High school diploma or GED required.
• 2-3 years' previous leadership experience working in a healthcare or behavioral healthcare related field preferred.
• 1-2 years' previous management or supervisory experience preferred.
$19k-24k yearly est. 6d ago
Care Team Manager
Beacon Specialized Living 4.0
Dowagiac, MI jobs
*Responsibilities/Essential Functions * • Always be compliant with all company and regulatory policies and procedures. • Operate assigned home(s) in a manner that will ensure company goals including meeting or exceeding our home budgets and clinical effectiveness set by the company and/or our customers.
• Supports and supervises assigned Direct Support Professionals (DSPs), ensuring each has the training and skills to successfully provide high-quality care.
• Maintains assigned home(s) and ensures good working order of all related systems, facilities, and furnishings.
• Assign repairs and maintenance duties to staff when possible. Contact the Beacon maintenance department or direct supervisor to address facility maintenance issues.
• Assists direct supervisor with contracting for approved services, and direct and evaluate the performance of contractors providing needed services.
*Clinical and Individuals Served Care Responsibilities:*
• Collaborate with direct supervisor and clinical team to ensure proper clinical actions are taken to maintain or improve Individuals' health, safety, and stability.
• Collaborates with direct supervisor and clinical team in overseeing the Individuals activities and programs and identifies ways to improve how these programs can enrich the Individuals social, emotional, mental, and physical needs as well as increase their home involvement and independent living skills.
• Communicates regularly with all internal and external clinical, medical, and regulatory agencies as required
• Attend and ensure DSPs attend Individuals functions as scheduled and maintain regular Individual interaction in accordance with their person-centered plans.
*Education & Qualifications:*
• A minimum of 2 years of college coursework in business, social science, or a related human service discipline strongly preferred. High school diploma or GED required.
• 2-3 years' previous leadership experience working in a healthcare or behavioral healthcare related field preferred.
• 1-2 years' previous management or supervisory experience preferred.
• Approved by state, federal and government entities to work within BSLS programs.
• Required to maintain industry required trainings and TB screenings (for select markets).
$24k-29k yearly est. 6d ago
Care Team Manager
Beacon Specialized Living 4.0
Chester, VA jobs
*Responsibilities/Essential Functions (Daily, Weekly, Monthly, Quarterly, Annually, or as needed)* • Always be compliant with all company and regulatory policies and procedures. • Operate assigned home(s) in a manner that will ensure company goals including meeting or exceeding our home budgets and clinical effectiveness set by the company and/or our customers.
• Supports and supervises assigned Direct Support Professionals (DSPs), ensuring each has the training and skills to successfully provide high-quality care.
• Maintains assigned home(s) and ensures good working order of all related systems, facilities, and furnishings.
• Assign repairs and maintenance duties to staff when possible. Contact the Beacon maintenance department or direct supervisor to address facility maintenance issues.
• Assists direct supervisor with contracting for approved services, and direct and evaluate the performance of contractors providing needed services.
*Clinical and Individuals Served Care Responsibilities:*
• Collaborate with direct supervisor and clinical team to ensure proper clinical actions are taken to maintain or improve Individuals' health, safety, and stability.
• Collaborates with direct supervisor and clinical team in overseeing the Individuals activities and programs and identifies ways to improve how these programs can enrich the Individuals social, emotional, mental, and physical needs as well as increase their home involvement and independent living skills.
• Communicates regularly with all internal and external clinical, medical, and regulatory agencies as required
• Attend and ensure DSPs attend Individuals functions as scheduled and maintain regular Individual interaction in accordance with their person-centered plans.
*Education & Qualifications:*
• A minimum of 2 years of college coursework in business, social science, or a related human service discipline strongly preferred. High school diploma or GED required.
• 2-3 years' previous leadership experience working in a healthcare or behavioral healthcare related field preferred.
• 1-2 years' previous management or supervisory experience preferred.
$26k-32k yearly est. 6d ago
Care Team Manager - Logan
Beacon Specialized Living 4.0
Kansas City, MO jobs
Beacon is a successful and national private-equity backed behavioral health company providing residential-based services and supports to children and adults with Intellectual and Developmental Disabilities, Severe Mental Illness, Autism, and high-acuity behaviors. All activities related to this position must be delivered in compliance with the company's policies and procedures, accreditation standards, state and federal licensing requirements, HCBS guidelines and the contractual requirements of Community Mental Health Agencies and other regulatory bodies. As a Beacon employee, you are expected to be aligned with the goals and mission of the organization, and to perform in accordance with our “I CARE” core values of the organization - Integrity, Compassion, Advocacy, Respect and Excellence.
*Responsibilities/Essential Functions *(Daily, Weekly, Monthly, Quarterly, Annually, or as needed)
* Always be compliant with all company and regulatory policies and procedures.
* Operate assigned home(s) in a manner that will ensure company goals including meeting or exceeding our home budgets and clinical effectiveness set by the company and/or our customers.
* Supports and supervises assigned Direct Support Professionals (DSPs), ensuring each has the training and skills to successfully provide high-quality care.
* Maintains assigned home(s) and ensures good working order of all related systems, facilities, and furnishings.
* Assign repairs and maintenance duties to staff when possible. Contact the Beacon maintenance department or direct supervisor to address facility maintenance issues.
* Assists direct supervisor with contracting for approved services, and direct and evaluate the performance of contractors providing needed services.
* Responsible for maintaining cleanliness of assigned home(s) and vehicle(s) by developing daily duties and responsibilities for all employees for each shift.
* Communicate daily with direct supervisor.
* Manage the on-call responsibilities. Reports on- call hours to direct supervisor as needed.
* Responsible for reviewing or sending direct supervisor important topics for monthly home meetings.
* Responsible for preparing the meeting room and scheduling staff for meetings.
* Build positive relationships with referral sources, government and licensing agencies, and assist in coordinating admissions for individuals served, as needed.
* Collaborate with Beacon leadership and various functional areas to improve the quality of operations, compliance, residential care, and employee performance.
* Always maintain professional conduct and ensure the same from the home staff when on duty.
* Perform other duties that may be assigned or established by the company.
*Regulatory, Contractual, and Accreditation Compliance Responsibilities: *
* Responsible for contacting direct supervisor if someone from a regulatory agency, adult protective services, an investigating body, or police arrives at the home. Cooperates with investigation as directed or required (As events occur). New Jersey employees must cooperate with Department of Human Services (DHS) Staff during an inspection or investigation.
* Complete incident reports in the company electronic system timely and send a copy to direct supervisor for approval. Once approved, the home manager is responsible for filing the report in the incident report (IR) in designated area.
* Ensure that all incident report actions, and corrective action plans (CAP) and/or plans of correction (POC) are implemented accurately and timely.
* Assists direct supervisor with annual documentation updates for individuals served. Responsible for informing direct supervisor of Individuals status changes that required updates to protocols or documentation.
* Ensures compliance with employee training and certifications to meet licensing standards, recipient rights, and accrediting bodies.
* Communicate with state and local regulators openly and as a respected and reliable partner.
*Census and Budget Responsibilities: *
* Works collaboratively with direct supervisor, referrals, and regional team to effectively manage census, including Leaves of Absence (LOAs) for assigned homes to ensure budgeted revenue targets are successfully met or exceeded.
* Responsible for getting the direct supervisor all logs and documentation that support the care provided and other documentation as needed.
* Manages assigned home(s) payroll costs: 1) through effective recruitment/hiring and staff retention; 2) by working with direct supervisor to analyze and maintain good staff scheduling practices; and by 3) monitoring and correcting trends that impact costs such as “no shows,” terminations, and overtime.
* Manage the home budget, petty cash fund and individual funds in accordance with company policies. Assures all financial reporting (payroll, petty cash, individual funds, billing, etc.) is timely and accurate.
* Ensures that time-and-attendance and payroll reporting is accurate.
*Staffing and Human Resources Responsibilities: *
* Responsible for keeping direct supervisor informed of current and future staffing changes or shortages.
* Monitors and maintains employee scheduling and time worked to annual budget.
* Responsible for ensuring open shifts are staffed and finding replacement staff as required.
* Oversee all residential care related functions at assigned house or program. Works collaboratively with direct supervisor, HR, Training and Recruiting to complete candidate interviews, staff evaluations, separations, and training of new employees.
* Responsible for informing direct supervisor of personnel issues requiring monitoring, counseling, or feedback. Responsible for completing COS once disciplinary action is determined by direct supervisor.
* Conducts on-site training for direct support professionals and develops teams that support each other to perform the daily responsibilities of home(s).
* Responsible for notifying employees that they are scheduled for a class, and the date, time, and location of class (Direct supervisor will schedule, monitor and track).
* Establishes goals and provides feedback to direct support professionals (DSPs) on annual performance reviews.
* Ensures all new employees are welcomed, receive orientation, and are integrated into the team.
* Provides check-in discussions with direct reports on a monthly basis.
*Clinical and Individuals Served Care Responsibilities: *
* Collaborate with direct supervisor and clinical team to ensure proper clinical actions are taken to maintain or improve Individuals' health, safety, and stability.
* Collaborates with direct supervisor and clinical team in overseeing the Individuals activities and programs and identifies ways to improve how these programs can enrich the Individuals social, emotional, mental, and physical needs as well as increase their home involvement and independent living skills.
* Communicates regularly with all internal and external clinical, medical, and regulatory agencies as required
* Attend and ensure DSPs attend Individuals functions as scheduled and maintain regular Individual interaction in accordance with their person-centered plans.
* Ensure DSPs regularly assist Individuals in skill building and community activities.
* Works with direct supervisor in the review of each Individuals status and ability to perform under the terms and conditions of our respective contracts.
* Apply trauma informed care: recognizing the presence of trauma symptoms and acknowledging the role trauma may play in an individual's life including service staff.
* Promote trauma informed care at all levels of the organization and help create a culture that is sensitive and responsive to the feelings of our individuals to help our staff overcome and avoid responding negatively to stigmas they will never truly understand.
*Quality Assurance, Monitoring and Reporting Responsibilities: *
* Oversee all administrative, clerical record-keeping, clinical record-keeping, medication administration, transportation, and coordination of care duties at assigned home site(s) (Daily).
* Completes/conducts Fire and Emergency drills as required.
* Submits accurate daily entries in the electronic health records (EHR).
* Routinely monitor physician-directed meal plans, kitchen sanitation, meal quality, the quality and appearance of service and staff, cleanliness of space, and Individual satisfaction.
* Responsible for ensuring tasks on the daily reminder list are completed timely and informs direct supervisor of any deficiencies.
* Responsible for keeping direct supervisor and HR informed timely of work injuries within 24 hours.
* Conduct random home and vehicle inspections and correct any violations of company policy as soon as possible.
* Conduct random Individual(s) audit reviews and communicate findings to your direct supervisor, and clinical and operations' leadership.
* Maintain confidential (HIPAA (Health Insurance Portability & Accountability Act) compliant),
* Individual Served, prospective Individual, and employee of Beacon.
* Monitor and ensure positive individual, family, community and regulatory agencies and employee relations by responding promptly and appropriately to their needs, requests, concerns, and suggestions (Daily).
* Preserve and protect the privacy, confidentiality and security of all medical records, proprietary and other confidential information relating to Beacon Specialized Living Services, Inc., its individuals served, Team Members, activities, and affiliates, in accordance with all applicable laws (especially HIPAA (Health Insurance Portability & Accountability Act)) and contract terms.
* Promote Beacon positively and model our core values in everyday behavior.
* Understand how to approach and communicate with all Individuals including those who are cognitively impaired.
* Treat Individuals, family members and other team members with dignity and respect while responding to their needs.
* Maintain and sustain a safe community environment and workplace.
* Cooperates with Beacon Specialized Living, the Department of Human Services (DHS) staff or any other regulatory body during any inspection, investigation or inquiry.
* Follow Beacon's policies, procedures, and manuals.
*Professional Conduct and Management Effectiveness: *
In addition to evaluating your work performance you will be evaluated for the following work behaviors:
* *Job Knowledge: *Depth and breadth of knowledge supporting our organization goals.
* *Quality of Work: *Freedom from errors and mistakes, timeliness. Accuracy, quality of work in general.
* *Quantity of Work: *Work output of the employee.
* *Reliability: *The extent to which the employee can be dependent upon to be available for work, do it properly, and complete it on time. The degree to which the employee is reliable, trustworthy, and persistent.
* *Initiative and Creativity: *The ability to plan work and to go ahead with a task without being told every detail and the ability to make constructive suggestions.
* *Judgment: *The extent to which the employee makes decisions which are sound. Ability to base decisions on fact rather than emotion.
* *Cooperation: *Willingness to work harmoniously with others in getting a job done. Readiness to respond positively to instructions and procedures.
* *Attendance: *Faithfulness in coming to work daily and conforming to scheduled work hours.
* *Planning and Organizing: *The ability to analyze work, set goals, develop plans of action, utilize time, and delegate work as appropriate. Consider the amount of supervision required and the extent to which you can trust employees to carry out assignments conscientiously.
* *Directing and Controlling: *The ability to create a motivating climate, achieve teamwork, train, and develop, measure work in progress, and take corrective action.
* *Decision Making: *The ability to make decisions and the quality and timeliness of those decisions.
* *Problem Solving: *The ability to assess a problem, identify options or solutions, formulate
* execute the plan, and achieve and sustain positive outcomes.
* Embrace, support, and manage the business in accordance with Beacon's Mission and Core Values.
*Education & Qualifications: *
* A minimum of 2 years of college coursework in business, social science, or a related human service discipline strongly preferred. High school diploma or GED required.
* 2-3 years' previous leadership experience working in a healthcare or behavioral healthcare related field preferred.
* 1-2 years' previous management or supervisory experience preferred.
* Approved by state, federal and government entities to work within BSLS programs.
* Required to maintain industry required trainings and TB screenings (for select markets).
* Must be able to pass a criminal background check.
* Must successfully submit to and meet the requirements of the following, Central Registry, CARI (Child Abuse Registry), Criminal Background check and drug testing.)- New Jersey requirement only.
* Excellent communication skills, both verbally and in writing.
* Demonstrate the ability to identify and assess problems, develop solutions, and problem-solve successfully.
* Demonstrates all core competencies related IDD services and individuals with mental health concerns.
* Attention to detail and ability to multitask.
* Ability to complete required training in connection with accrediting agencies, state and local regulatory agencies, and other government bodies.
* Must possess a valid Driver's License.
* Ability to use office equipment and information technology software.
* Ability to physically and emotionally work with individuals who possess mental illness and co- occurring disorders.
* Ability to work in an environment with the potential for exposure to physical aggression from individuals served.
* Ability to work in an environment with the potential exposure to infectious disease.
*Required Information Technology (IT) Systems Skills and Proficiency: *
Beacon Specialized Living Services (BSLS) uses a variety of information technology information systems including Microsoft Office 365 including Word, Excel, Power Point, Outlook, Teams, and OneDrive; HRIS systems, Attendance and Time Clock systems, Electronic Health Record and Electronic Medication Administration Record keeping systems, Clarity, and others.HM will be responsible for learning and becoming proficient with these IT systems and others that BSLS may deploy or change in the future.
*Physical Demands and Work Environment: *
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential functions.
*Physical demands: *
* While performing the duties of the job the employee must be able to move about the home or community 50% of the time and can bend, squat, stand, kneel, push, pull, walk, and reach above shoulder. Employees must be able to remain in a stationary position 50% of the time.
* Ability to lift and carry objects up to 50 pounds for short distances (5-10 feet) daily.
* The employee will climb (8-12) stairs 8-10 times per day.
* The employees will operate a computer and other office productivity machinery, such as a copy machine and computer printer. Ability to access, input, and retrieve information from the computer and use information technology systems as noted above.
* The employee must be able to prepare meals which require the use of an oven, stove or microwave that may require overhead reaching.
* Complete laundry services that include sorting, washing/drying, and folding. May be required to carry loads of laundry up and down (8-12) stairs.
* Grocery shopping that includes driving to the grocery store daily to grocery shop, carrying full grocery bags of groceries up and down stairs (8-12), and reaching and stooping to put away groceries.
* The employee will perform cleaning activities, which include mopping, sweeping, and vacuuming that require regular lifting, turning, bending, and reaching.
* Provision of personal care to Individuals Served, transferring of individuals: from bed to chair, chair to standing, sit to standing that requires the strength to assist lifting to a 200-pound Individual.
* Constantly communicate and exchange information with team members.
* Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus to compare and distinguish administrative data and figures. Ability to make general visual observations of facilities or structures, for safety inspections and hazard identification.
* Hearing ability to perceive the nature of sounds at normal speaking level with or without correction. Ability to receive detailed information through oral communication, and to make discriminations in sound.
* Dexterity of hands and fine finger movements for medication distribution, manual dexterity to handle objects.
* Read/comprehend, write, communicate orally, reasoning, and analytical abilities, and mental flexibility. Proficient in speaking, reading, and writing the English language required.
* Ability to effectively perform verbal and physical interventions recommended by the CPI System training.
* Duties performed routinely require exposure to blood, bodily fluid, and tissue.
*Work Environment: *
* While performing the duties of this job, the employee continually works in a typical home setting or in the community at various stores, restaurants, entertainment venues, etc. Work may involve the treatment of non-cooperative individuals served with psychosocial problems and needs, or chronic and acute health problems.
* The work environment presents situations that cause stress and anxiety due to an individual's behavior.
* The noise level in the work environment is usually moderate.
* The employee may be exposed to cold, heat, dust, or smoke.
*AAP/EEO Statement:*
It is the policy of Beacon to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Beacon will provide reasonable accommodation for qualified individuals with disabilities.
As an employee of Beacon Specialized Living Services (BSLS) you understand and acknowledge that BSLS provides care for individuals which operate 24 hours 7 days a week at multiple home locations, and that you may be scheduled to work any time or day of the week, including holidays, and that you may be assigned to work at different homes as needed. You understand and acknowledge that BSLS reserves the right to reassign you to work at any of its home locations if necessary.
This is intended to describe the nature and level of work required by the person assigned this classification. It is not an exhaustive list of all duties and responsibilities. Other job duties and responsibilities may be assigned by the employer at the employer's sole discretion. This job description may be amended at any time by the employer.
$23k-28k yearly est. 6d ago
Care Team Manager
Beacon Specialized Living 4.0
Kalamazoo, MI jobs
*Responsibilities/Essential Functions * • Always be compliant with all company and regulatory policies and procedures. • Operate assigned home(s) in a manner that will ensure company goals including meeting or exceeding our home budgets and clinical effectiveness set by the company and/or our customers.
• Supports and supervises assigned Direct Support Professionals (DSPs), ensuring each has the training and skills to successfully provide high-quality care.
• Maintains assigned home(s) and ensures good working order of all related systems, facilities, and furnishings.
• Assign repairs and maintenance duties to staff when possible. Contact the Beacon maintenance department or direct supervisor to address facility maintenance issues.
• Assists direct supervisor with contracting for approved services, and direct and evaluate the performance of contractors providing needed services.
*Clinical and Individuals Served Care Responsibilities:*
• Collaborate with direct supervisor and clinical team to ensure proper clinical actions are taken to maintain or improve Individuals' health, safety, and stability.
• Collaborates with direct supervisor and clinical team in overseeing the Individuals activities and programs and identifies ways to improve how these programs can enrich the Individuals social, emotional, mental, and physical needs as well as increase their home involvement and independent living skills.
• Communicates regularly with all internal and external clinical, medical, and regulatory agencies as required
• Attend and ensure DSPs attend Individuals functions as scheduled and maintain regular Individual interaction in accordance with their person-centered plans.
*Education & Qualifications:*
• A minimum of 2 years of college coursework in business, social science, or a related human service discipline strongly preferred. High school diploma or GED required.
• 2-3 years' previous leadership experience working in a healthcare or behavioral healthcare related field preferred.
• 1-2 years' previous management or supervisory experience preferred.
• Approved by state, federal and government entities to work within BSLS programs.
• Required to maintain industry required trainings and TB screenings (for select markets).
$24k-29k yearly est. 6d ago
Care Team Manager
Beacon Specialized Living 4.0
Bangor, MI jobs
Beacon is a successful and national private-equity backed behavioral health company providing residential-based services and supports to children and adults with Intellectual and Developmental Disabilities, Severe Mental Illness, Autism, and high-acuity behaviors. All activities related to this position must be delivered in compliance with the company's policies and procedures, accreditation standards, state and federal licensing requirements, HCBS guidelines and the contractual requirements of Community Mental Health Agencies and other regulatory bodies. As a Beacon employee, you are expected to be aligned with the goals and mission of the organization, and to perform in accordance with our “I CARE” core values of the organization - Integrity, Compassion, Advocacy, Respect and Excellence.
*Responsibilities/Essential Functions *(Daily, Weekly, Monthly, Quarterly, Annually, or as needed)
* Always be compliant with all company and regulatory policies and procedures.
* Operate assigned home(s) in a manner that will ensure company goals including meeting or exceeding our home budgets and clinical effectiveness set by the company and/or our customers.
* Supports and supervises assigned Direct Support Professionals (DSPs), ensuring each has the training and skills to successfully provide high-quality care.
* Maintains assigned home(s) and ensures good working order of all related systems, facilities, and furnishings.
* Assign repairs and maintenance duties to staff when possible. Contact the Beacon maintenance department or direct supervisor to address facility maintenance issues.
* Assists direct supervisor with contracting for approved services, and direct and evaluate the performance of contractors providing needed services.
* Responsible for maintaining cleanliness of assigned home(s) and vehicle(s) by developing daily duties and responsibilities for all employees for each shift.
* Communicate daily with direct supervisor.
* Manage the on-call responsibilities. Reports on- call hours to direct supervisor as needed.
* Responsible for reviewing or sending direct supervisor important topics for monthly home meetings.
* Responsible for preparing the meeting room and scheduling staff for meetings.
* Build positive relationships with referral sources, government and licensing agencies, and assist in coordinating admissions for individuals served, as needed.
* Collaborate with Beacon leadership and various functional areas to improve the quality of operations, compliance, residential care, and employee performance.
* Always maintain professional conduct and ensure the same from the home staff when on duty.
* Perform other duties that may be assigned or established by the company.
*Regulatory, Contractual, and Accreditation Compliance Responsibilities:*
* Responsible for contacting direct supervisor if someone from a regulatory agency, adult protective services, an investigating body, or police arrives at the home. Cooperates with investigation as directed or required (As events occur). New Jersey employees must cooperate with Department of Human Services (DHS) Staff during an inspection or investigation.
* Complete incident reports in the company electronic system timely and send a copy to direct supervisor for approval. Once approved, the home manager is responsible for filing the report in the incident report (IR) in designated area.
* Ensure that all incident report actions, and corrective action plans (CAP) and/or plans of correction (POC) are implemented accurately and timely.
* Assists direct supervisor with annual documentation updates for individuals served. Responsible for informing direct supervisor of Individuals status changes that required updates to protocols or documentation.
* Ensures compliance with employee training and certifications to meet licensing standards, recipient rights, and accrediting bodies.
* Communicate with state and local regulators openly and as a respected and reliable partner.
*Census and Budget Responsibilities:*
* Works collaboratively with direct supervisor, referrals, and regional team to effectively manage census, including Leaves of Absence (LOAs) for assigned homes to ensure budgeted revenue targets are successfully met or exceeded.
* Responsible for getting the direct supervisor all logs and documentation that support the care provided and other documentation as needed.
* Manages assigned home(s) payroll costs: 1) through effective recruitment/hiring and staff retention; 2) by working with direct supervisor to analyze and maintain good staff scheduling practices; and by 3) monitoring and correcting trends that impact costs such as “no shows,” terminations, and overtime.
* Manage the home budget, petty cash fund and individual funds in accordance with company policies. Assures all financial reporting (payroll, petty cash, individual funds, billing, etc.) is timely and accurate.
* Ensures that time-and-attendance and payroll reporting is accurate.
*Staffing and Human Resources Responsibilities:*
* Responsible for keeping direct supervisor informed of current and future staffing changes or shortages.
* Monitors and maintains employee scheduling and time worked to annual budget.
* Responsible for ensuring open shifts are staffed and finding replacement staff as required.
* Oversee all residential care related functions at assigned house or program. Works collaboratively with direct supervisor, HR, Training and Recruiting to complete candidate interviews, staff evaluations, separations, and training of new employees.
* Responsible for informing direct supervisor of personnel issues requiring monitoring, counseling, or feedback. Responsible for completing COS once disciplinary action is determined by direct supervisor.
* Conducts on-site training for direct support professionals and develops teams that support each other to perform the daily responsibilities of home(s).
* Responsible for notifying employees that they are scheduled for a class, and the date, time, and location of class (Direct supervisor will schedule, monitor and track).
* Establishes goals and provides feedback to direct support professionals (DSPs) on annual performance reviews.
* Ensures all new employees are welcomed, receive orientation, and are integrated into the team.
* Provides check-in discussions with direct reports on a monthly basis.
*Clinical and Individuals Served Care Responsibilities:*
* Collaborate with direct supervisor and clinical team to ensure proper clinical actions are taken to maintain or improve Individuals' health, safety, and stability.
* Collaborates with direct supervisor and clinical team in overseeing the Individuals activities and programs and identifies ways to improve how these programs can enrich the Individuals social, emotional, mental, and physical needs as well as increase their home involvement and independent living skills.
* Communicates regularly with all internal and external clinical, medical, and regulatory agencies as required
* Attend and ensure DSPs attend Individuals functions as scheduled and maintain regular Individual interaction in accordance with their person-centered plans.
* Ensure DSPs regularly assist Individuals in skill building and community activities.
* Works with direct supervisor in the review of each Individuals status and ability to perform under the terms and conditions of our respective contracts.
* Apply trauma informed care: recognizing the presence of trauma symptoms and acknowledging the role trauma may play in an individual's life including service staff.
* Promote trauma informed care at all levels of the organization and help create a culture that is sensitive and responsive to the feelings of our individuals to help our staff overcome and avoid responding negatively to stigmas they will never truly understand.
*Quality Assurance, Monitoring and Reporting Responsibilities:*
* Oversee all administrative, clerical record-keeping, clinical record-keeping, medication administration, transportation, and coordination of care duties at assigned home site(s) (Daily).
* Completes/conducts Fire and Emergency drills as required.
* Submits accurate daily entries in the electronic health records (EHR).
* Routinely monitor physician-directed meal plans, kitchen sanitation, meal quality, the quality and appearance of service and staff, cleanliness of space, and Individual satisfaction.
* Responsible for ensuring tasks on the daily reminder list are completed timely and informs direct supervisor of any deficiencies.
* Responsible for keeping direct supervisor and HR informed timely of work injuries within 24 hours.
* Conduct random home and vehicle inspections and correct any violations of company policy as soon as possible.
* Conduct random Individual(s) audit reviews and communicate findings to your direct supervisor, and clinical and operations' leadership.
* Maintain confidential (HIPAA (Health Insurance Portability & Accountability Act) compliant),
* Individual Served, prospective Individual, and employee of Beacon.
* Monitor and ensure positive individual, family, community and regulatory agencies and employee relations by responding promptly and appropriately to their needs, requests, concerns, and suggestions (Daily).
* Preserve and protect the privacy, confidentiality and security of all medical records, proprietary and other confidential information relating to Beacon Specialized Living Services, Inc., its individuals served, Team Members, activities, and affiliates, in accordance with all applicable laws (especially HIPAA (Health Insurance Portability & Accountability Act)) and contract terms.
* Promote Beacon positively and model our core values in everyday behavior.
* Understand how to approach and communicate with all Individuals including those who are cognitively impaired.
* Treat Individuals, family members and other team members with dignity and respect while responding to their needs.
* Maintain and sustain a safe community environment and workplace.
* Cooperates with Beacon Specialized Living, the Department of Human Services (DHS) staff or any other regulatory body during any inspection, investigation or inquiry.
* Follow Beacon's policies, procedures, and manuals.
*Professional Conduct and Management Effectiveness:*
In addition to evaluating your work performance you will be evaluated for the following work behaviors:
* *Job Knowledge: *Depth and breadth of knowledge supporting our organization goals.
* *Quality of Work: *Freedom from errors and mistakes, timeliness. Accuracy, quality of work in general.
* *Quantity of Work: *Work output of the employee.
* *Reliability: *The extent to which the employee can be dependent upon to be available for work, do it properly, and complete it on time. The degree to which the employee is reliable, trustworthy, and persistent.
* *Initiative and Creativity: *The ability to plan work and to go ahead with a task without being told every detail and the ability to make constructive suggestions.
* *Judgment: *The extent to which the employee makes decisions which are sound. Ability to base decisions on fact rather than emotion.
* *Cooperation: *Willingness to work harmoniously with others in getting a job done. Readiness to respond positively to instructions and procedures.
* *Attendance: *Faithfulness in coming to work daily and conforming to scheduled work hours.
* *Planning and Organizing: *The ability to analyze work, set goals, develop plans of action, utilize time, and delegate work as appropriate. Consider the amount of supervision required and the extent to which you can trust employees to carry out assignments conscientiously.
* *Directing and Controlling: *The ability to create a motivating climate, achieve teamwork, train, and develop, measure work in progress, and take corrective action.
* *Decision Making: *The ability to make decisions and the quality and timeliness of those decisions.
* *Problem Solving: *The ability to assess a problem, identify options or solutions, formulate
* execute the plan, and achieve and sustain positive outcomes.
* Embrace, support, and manage the business in accordance with Beacon's Mission and Core Values.
*Education & Qualifications:*
* A minimum of 2 years of college coursework in business, social science, or a related human service discipline strongly preferred. High school diploma or GED required.
* 2-3 years' previous leadership experience working in a healthcare or behavioral healthcare related field preferred.
* 1-2 years' previous management or supervisory experience preferred.
* Approved by state, federal and government entities to work within BSLS programs.
* Required to maintain industry required trainings and TB screenings (for select markets).
* Must be able to pass a criminal background check.
* Must successfully submit to and meet the requirements of the following, Central Registry, CARI (Child Abuse Registry), Criminal Background check and drug testing.)- New Jersey requirement only.
* Excellent communication skills, both verbally and in writing.
* Demonstrate the ability to identify and assess problems, develop solutions, and problem-solve successfully.
* Demonstrates all core competencies related IDD services and individuals with mental health concerns.
* Attention to detail and ability to multitask.
* Ability to complete required training in connection with accrediting agencies, state and local regulatory agencies, and other government bodies.
* Must possess a valid Driver's License.
* Ability to use office equipment and information technology software.
* Ability to physically and emotionally work with individuals who possess mental illness and co- occurring disorders.
* Ability to work in an environment with the potential for exposure to physical aggression from individuals served.
* Ability to work in an environment with the potential exposure to infectious disease.
*Required Information Technology (IT) Systems Skills and Proficiency:*
Beacon Specialized Living Services (BSLS) uses a variety of information technology information systems including Microsoft Office 365 including Word, Excel, Power Point, Outlook, Teams, and OneDrive; HRIS systems, Attendance and Time Clock systems, Electronic Health Record and Electronic Medication Administration Record keeping systems, Clarity, and others.HM will be responsible for learning and becoming proficient with these IT systems and others that BSLS may deploy or change in the future.
*Physical Demands and Work Environment:*
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential functions.
* While performing the duties of the job the employee must be able to move about the home or community 50% of the time and can bend, squat, stand, kneel, push, pull, walk, and reach above shoulder. Employees must be able to remain in a stationary position 50% of the time.
* Ability to lift and carry objects up to 50 pounds for short distances (5-10 feet) daily.
* The employee will climb (8-12) stairs 8-10 times per day.
* The employees will operate a computer and other office productivity machinery, such as a copy machine and computer printer. Ability to access, input, and retrieve information from the computer and use information technology systems as noted above.
* The employee must be able to prepare meals which require the use of an oven, stove or microwave that may require overhead reaching.
* Complete laundry services that include sorting, washing/drying, and folding. May be required to carry loads of laundry up and down (8-12) stairs.
* Grocery shopping that includes driving to the grocery store daily to grocery shop, carrying full grocery bags of groceries up and down stairs (8-12), and reaching and stooping to put away groceries.
* The employee will perform cleaning activities, which include mopping, sweeping, and vacuuming that require regular lifting, turning, bending, and reaching.
* Provision of personal care to Individuals Served, transferring of individuals: from bed to chair, chair to standing, sit to standing that requires the strength to assist lifting to a 200-pound Individual.
* Constantly communicate and exchange information with team members.
* Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus to compare and distinguish administrative data and figures. Ability to make general visual observations of facilities or structures, for safety inspections and hazard identification.
* Hearing ability to perceive the nature of sounds at normal speaking level with or without correction. Ability to receive detailed information through oral communication, and to make discriminations in sound.
* Dexterity of hands and fine finger movements for medication distribution, manual dexterity to handle objects.
* Read/comprehend, write, communicate orally, reasoning, and analytical abilities, and mental flexibility. Proficient in speaking, reading, and writing the English language required.
* Ability to effectively perform verbal and physical interventions recommended by the CPI System training.
* Duties performed routinely require exposure to blood, bodily fluid, and tissue.
*Work Environment:*
* While performing the duties of this job, the employee continually works in a typical home setting or in the community at various stores, restaurants, entertainment venues, etc. Work may involve the treatment of non-cooperative individuals served with psychosocial problems and needs, or chronic and acute health problems.
* The work environment presents situations that cause stress and anxiety due to an individual's behavior.
* The noise level in the work environment is usually moderate.
* The employee may be exposed to cold, heat, dust, or smoke.
$24k-29k yearly est. 1d ago
Assistant Office Manager
Aspen Dental 4.0
Westminster, MD jobs
At Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as a Assistant DentalOfficeManager , which at Aspen Dental we call an Operations Lead, you will have the opportunity to give back to communities and positively affect patients' lives.
Job Type:
Full-time
Salary:
$18 - $23 / Hour
PLUS
2 Different Incentive Opportunities
-Report Card Bonus - Up to $300/ month
-Quarterly bonus potential
At Aspen Dental, we put You First. We offer:
A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match*
Career development and growth opportunities to support you at every stage of your career
A fun and supportive culture that encourages collaboration and innovation
Free Continuing Education (CE) through TAG U
How You'll Make a Difference
As an Assistant DentalOfficeManager, you will report to the Manager and perform daily front office tasks and duties to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental practice, you'll participate in an eight-week training program to succeed in your role.
Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
Work collaboratively with other members of the dental team to provide exceptional patient care
Consult with patients on treatment options provided by the clinical team, verify insurance payment and collection ensure high-quality of care
Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team
Review data day to day to evaluate the impact on the practice
Oversee scheduling and confirming patient appointments
Verify insurance payment, collection, balance nightly deposits, and credit card processing
Additional tasks assigned by the Manager
Preferred Qualifications
High school diploma or equivalent; college degree preferred
Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds
Demonstrate analytical thinking; place a premium on leveraging data
Organized and detail-oriented
Experience in sales
$18-23 hourly 3d ago
Care Team Manager - Frank St
Beacon Specialized Living 4.0
Eau Claire, WI jobs
Beacon is a successful and national private-equity backed behavioral health company providing residential-based services and supports to children and adults with Intellectual and Developmental Disabilities, Severe Mental Illness, Autism, and high-acuity behaviors. All activities related to this position must be delivered in compliance with the company's policies and procedures, accreditation standards, state and federal licensing requirements, HCBS guidelines and the contractual requirements of Community Mental Health Agencies and other regulatory bodies. As a Beacon employee, you are expected to be aligned with the goals and mission of the organization, and to perform in accordance with our “I CARE” core values of the organization - Integrity, Compassion, Advocacy, Respect and Excellence.
*Responsibilities/Essential Functions *(Daily, Weekly, Monthly, Quarterly, Annually, or as needed)
* Always be compliant with all company and regulatory policies and procedures.
* Operate assigned home(s) in a manner that will ensure company goals including meeting or exceeding our home budgets and clinical effectiveness set by the company and/or our customers.
* Supports and supervises assigned Direct Support Professionals (DSPs), ensuring each has the training and skills to successfully provide high-quality care.
* Maintains assigned home(s) and ensures good working order of all related systems, facilities, and furnishings.
* Assign repairs and maintenance duties to staff when possible. Contact the Beacon maintenance department or direct supervisor to address facility maintenance issues.
* Assists direct supervisor with contracting for approved services, and direct and evaluate the performance of contractors providing needed services.
* Responsible for maintaining cleanliness of assigned home(s) and vehicle(s) by developing daily duties and responsibilities for all employees for each shift.
* Communicate daily with direct supervisor.
* Manage the on-call responsibilities. Reports on- call hours to direct supervisor as needed.
* Responsible for reviewing or sending direct supervisor important topics for monthly home meetings.
* Responsible for preparing the meeting room and scheduling staff for meetings.
* Build positive relationships with referral sources, government and licensing agencies, and assist in coordinating admissions for individuals served, as needed.
* Collaborate with Beacon leadership and various functional areas to improve the quality of operations, compliance, residential care, and employee performance.
* Always maintain professional conduct and ensure the same from the home staff when on duty.
* Perform other duties that may be assigned or established by the company.
*Regulatory, Contractual, and Accreditation Compliance Responsibilities: *
* Responsible for contacting direct supervisor if someone from a regulatory agency, adult protective services, an investigating body, or police arrives at the home. Cooperates with investigation as directed or required (As events occur). New Jersey employees must cooperate with Department of Human Services (DHS) Staff during an inspection or investigation.
* Complete incident reports in the company electronic system timely and send a copy to direct supervisor for approval. Once approved, the home manager is responsible for filing the report in the incident report (IR) in designated area.
* Ensure that all incident report actions, and corrective action plans (CAP) and/or plans of correction (POC) are implemented accurately and timely.
* Assists direct supervisor with annual documentation updates for individuals served. Responsible for informing direct supervisor of Individuals status changes that required updates to protocols or documentation.
* Ensures compliance with employee training and certifications to meet licensing standards, recipient rights, and accrediting bodies.
* Communicate with state and local regulators openly and as a respected and reliable partner.
*Census and Budget Responsibilities: *
* Works collaboratively with direct supervisor, referrals, and regional team to effectively manage census, including Leaves of Absence (LOAs) for assigned homes to ensure budgeted revenue targets are successfully met or exceeded.
* Responsible for getting the direct supervisor all logs and documentation that support the care provided and other documentation as needed.
* Manages assigned home(s) payroll costs: 1) through effective recruitment/hiring and staff retention; 2) by working with direct supervisor to analyze and maintain good staff scheduling practices; and by 3) monitoring and correcting trends that impact costs such as “no shows,” terminations, and overtime.
* Manage the home budget, petty cash fund and individual funds in accordance with company policies. Assures all financial reporting (payroll, petty cash, individual funds, billing, etc.) is timely and accurate.
* Ensures that time-and-attendance and payroll reporting is accurate.
*Staffing and Human Resources Responsibilities: *
* Responsible for keeping direct supervisor informed of current and future staffing changes or shortages.
* Monitors and maintains employee scheduling and time worked to annual budget.
* Responsible for ensuring open shifts are staffed and finding replacement staff as required.
* Oversee all residential care related functions at assigned house or program. Works collaboratively with direct supervisor, HR, Training and Recruiting to complete candidate interviews, staff evaluations, separations, and training of new employees.
* Responsible for informing direct supervisor of personnel issues requiring monitoring, counseling, or feedback. Responsible for completing COS once disciplinary action is determined by direct supervisor.
* Conducts on-site training for direct support professionals and develops teams that support each other to perform the daily responsibilities of home(s).
* Responsible for notifying employees that they are scheduled for a class, and the date, time, and location of class (Direct supervisor will schedule, monitor and track).
* Establishes goals and provides feedback to direct support professionals (DSPs) on annual performance reviews.
* Ensures all new employees are welcomed, receive orientation, and are integrated into the team.
* Provides check-in discussions with direct reports on a monthly basis.
*Clinical and Individuals Served Care Responsibilities: *
* Collaborate with direct supervisor and clinical team to ensure proper clinical actions are taken to maintain or improve Individuals' health, safety, and stability.
* Collaborates with direct supervisor and clinical team in overseeing the Individuals activities and programs and identifies ways to improve how these programs can enrich the Individuals social, emotional, mental, and physical needs as well as increase their home involvement and independent living skills.
* Communicates regularly with all internal and external clinical, medical, and regulatory agencies as required
* Attend and ensure DSPs attend Individuals functions as scheduled and maintain regular Individual interaction in accordance with their person-centered plans.
* Ensure DSPs regularly assist Individuals in skill building and community activities.
* Works with direct supervisor in the review of each Individuals status and ability to perform under the terms and conditions of our respective contracts.
* Apply trauma informed care: recognizing the presence of trauma symptoms and acknowledging the role trauma may play in an individual's life including service staff.
* Promote trauma informed care at all levels of the organization and help create a culture that is sensitive and responsive to the feelings of our individuals to help our staff overcome and avoid responding negatively to stigmas they will never truly understand.
*Quality Assurance, Monitoring and Reporting Responsibilities: *
* Oversee all administrative, clerical record-keeping, clinical record-keeping, medication administration, transportation, and coordination of care duties at assigned home site(s) (Daily).
* Completes/conducts Fire and Emergency drills as required.
* Submits accurate daily entries in the electronic health records (EHR).
* Routinely monitor physician-directed meal plans, kitchen sanitation, meal quality, the quality and appearance of service and staff, cleanliness of space, and Individual satisfaction.
* Responsible for ensuring tasks on the daily reminder list are completed timely and informs direct supervisor of any deficiencies.
* Responsible for keeping direct supervisor and HR informed timely of work injuries within 24 hours.
* Conduct random home and vehicle inspections and correct any violations of company policy as soon as possible.
* Conduct random Individual(s) audit reviews and communicate findings to your direct supervisor, and clinical and operations' leadership.
* Maintain confidential (HIPAA (Health Insurance Portability & Accountability Act) compliant),
* Individual Served, prospective Individual, and employee of Beacon.
* Monitor and ensure positive individual, family, community and regulatory agencies and employee relations by responding promptly and appropriately to their needs, requests, concerns, and suggestions (Daily).
* Preserve and protect the privacy, confidentiality and security of all medical records, proprietary and other confidential information relating to Beacon Specialized Living Services, Inc., its individuals served, Team Members, activities, and affiliates, in accordance with all applicable laws (especially HIPAA (Health Insurance Portability & Accountability Act)) and contract terms.
* Promote Beacon positively and model our core values in everyday behavior.
* Understand how to approach and communicate with all Individuals including those who are cognitively impaired.
* Treat Individuals, family members and other team members with dignity and respect while responding to their needs.
* Maintain and sustain a safe community environment and workplace.
* Cooperates with Beacon Specialized Living, the Department of Human Services (DHS) staff or any other regulatory body during any inspection, investigation or inquiry.
* Follow Beacon's policies, procedures, and manuals.
*Professional Conduct and Management Effectiveness: *
In addition to evaluating your work performance you will be evaluated for the following work behaviors:
* *Job Knowledge: *Depth and breadth of knowledge supporting our organization goals.
* *Quality of Work: *Freedom from errors and mistakes, timeliness. Accuracy, quality of work in general.
* *Quantity of Work: *Work output of the employee.
* *Reliability: *The extent to which the employee can be dependent upon to be available for work, do it properly, and complete it on time. The degree to which the employee is reliable, trustworthy, and persistent.
* *Initiative and Creativity: *The ability to plan work and to go ahead with a task without being told every detail and the ability to make constructive suggestions.
* *Judgment: *The extent to which the employee makes decisions which are sound. Ability to base decisions on fact rather than emotion.
* *Cooperation: *Willingness to work harmoniously with others in getting a job done. Readiness to respond positively to instructions and procedures.
* *Attendance: *Faithfulness in coming to work daily and conforming to scheduled work hours.
* *Planning and Organizing: *The ability to analyze work, set goals, develop plans of action, utilize time, and delegate work as appropriate. Consider the amount of supervision required and the extent to which you can trust employees to carry out assignments conscientiously.
* *Directing and Controlling: *The ability to create a motivating climate, achieve teamwork, train, and develop, measure work in progress, and take corrective action.
* *Decision Making: *The ability to make decisions and the quality and timeliness of those decisions.
* *Problem Solving: *The ability to assess a problem, identify options or solutions, formulate
* execute the plan, and achieve and sustain positive outcomes.
* Embrace, support, and manage the business in accordance with Beacon's Mission and Core Values.
*Education & Qualifications: *
* A minimum of 2 years of college coursework in business, social science, or a related human service discipline strongly preferred. High school diploma or GED required.
* 2-3 years' previous leadership experience working in a healthcare or behavioral healthcare related field preferred.
* 1-2 years' previous management or supervisory experience preferred.
* Approved by state, federal and government entities to work within BSLS programs.
* Required to maintain industry required trainings and TB screenings (for select markets).
* Must be able to pass a criminal background check.
* Must successfully submit to and meet the requirements of the following, Central Registry, CARI (Child Abuse Registry), Criminal Background check and drug testing.)- New Jersey requirement only.
* Excellent communication skills, both verbally and in writing.
* Demonstrate the ability to identify and assess problems, develop solutions, and problem-solve successfully.
* Demonstrates all core competencies related IDD services and individuals with mental health concerns.
* Attention to detail and ability to multitask.
* Ability to complete required training in connection with accrediting agencies, state and local regulatory agencies, and other government bodies.
* Must possess a valid Driver's License.
* Ability to use office equipment and information technology software.
* Ability to physically and emotionally work with individuals who possess mental illness and co- occurring disorders.
* Ability to work in an environment with the potential for exposure to physical aggression from individuals served.
* Ability to work in an environment with the potential exposure to infectious disease.
*Required Information Technology (IT) Systems Skills and Proficiency: *
Beacon Specialized Living Services (BSLS) uses a variety of information technology information systems including Microsoft Office 365 including Word, Excel, Power Point, Outlook, Teams, and OneDrive; HRIS systems, Attendance and Time Clock systems, Electronic Health Record and Electronic Medication Administration Record keeping systems, Clarity, and others.HM will be responsible for learning and becoming proficient with these IT systems and others that BSLS may deploy or change in the future.
*Physical Demands and Work Environment: *
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential functions.
*Physical demands: *
* While performing the duties of the job the employee must be able to move about the home or community 50% of the time and can bend, squat, stand, kneel, push, pull, walk, and reach above shoulder. Employees must be able to remain in a stationary position 50% of the time.
* Ability to lift and carry objects up to 50 pounds for short distances (5-10 feet) daily.
* The employee will climb (8-12) stairs 8-10 times per day.
* The employees will operate a computer and other office productivity machinery, such as a copy machine and computer printer. Ability to access, input, and retrieve information from the computer and use information technology systems as noted above.
* The employee must be able to prepare meals which require the use of an oven, stove or microwave that may require overhead reaching.
* Complete laundry services that include sorting, washing/drying, and folding. May be required to carry loads of laundry up and down (8-12) stairs.
* Grocery shopping that includes driving to the grocery store daily to grocery shop, carrying full grocery bags of groceries up and down stairs (8-12), and reaching and stooping to put away groceries.
* The employee will perform cleaning activities, which include mopping, sweeping, and vacuuming that require regular lifting, turning, bending, and reaching.
* Provision of personal care to Individuals Served, transferring of individuals: from bed to chair, chair to standing, sit to standing that requires the strength to assist lifting to a 200-pound Individual.
* Constantly communicate and exchange information with team members.
* Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus to compare and distinguish administrative data and figures. Ability to make general visual observations of facilities or structures, for safety inspections and hazard identification.
* Hearing ability to perceive the nature of sounds at normal speaking level with or without correction. Ability to receive detailed information through oral communication, and to make discriminations in sound.
* Dexterity of hands and fine finger movements for medication distribution, manual dexterity to handle objects.
* Read/comprehend, write, communicate orally, reasoning, and analytical abilities, and mental flexibility. Proficient in speaking, reading, and writing the English language required.
* Ability to effectively perform verbal and physical interventions recommended by the CPI System training.
* Duties performed routinely require exposure to blood, bodily fluid, and tissue.
*Work Environment: *
* While performing the duties of this job, the employee continually works in a typical home setting or in the community at various stores, restaurants, entertainment venues, etc. Work may involve the treatment of non-cooperative individuals served with psychosocial problems and needs, or chronic and acute health problems.
* The work environment presents situations that cause stress and anxiety due to an individual's behavior.
* The noise level in the work environment is usually moderate.
* The employee may be exposed to cold, heat, dust, or smoke.
*AAP/EEO Statement:*
It is the policy of Beacon to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Beacon will provide reasonable accommodation for qualified individuals with disabilities.
As an employee of Beacon Specialized Living Services (BSLS) you understand and acknowledge that BSLS provides care for individuals which operate 24 hours 7 days a week at multiple home locations, and that you may be scheduled to work any time or day of the week, including holidays, and that you may be assigned to work at different homes as needed. You understand and acknowledge that BSLS reserves the right to reassign you to work at any of its home locations if necessary.
This is intended to describe the nature and level of work required by the person assigned this classification. It is not an exhaustive list of all duties and responsibilities. Other job duties and responsibilities may be assigned by the employer at the employer's sole discretion. This job description may be amended at any time by the employer.
$22k-26k yearly est. 6d ago
Care Team Manager - Queensdale
Beacon Specialized Living 4.0
Woodbridge, VA jobs
Beacon is a successful and national private-equity backed behavioral health company providing residential-based services and supports to children and adults with Intellectual and Developmental Disabilities, Severe Mental Illness, Autism, and high-acuity behaviors. All activities related to this position must be delivered in compliance with the company's policies and procedures, accreditation standards, state and federal licensing requirements, HCBS guidelines and the contractual requirements of Community Mental Health Agencies and other regulatory bodies. As a Beacon employee, you are expected to be aligned with the goals and mission of the organization, and to perform in accordance with our “I CARE” core values of the organization - Integrity, Compassion, Advocacy, Respect and Excellence.
*Responsibilities/Essential Functions *(Daily, Weekly, Monthly, Quarterly, Annually, or as needed)
* Always be compliant with all company and regulatory policies and procedures.
* Operate assigned home(s) in a manner that will ensure company goals including meeting or exceeding our home budgets and clinical effectiveness set by the company and/or our customers.
* Supports and supervises assigned Direct Support Professionals (DSPs), ensuring each has the training and skills to successfully provide high-quality care.
* Maintains assigned home(s) and ensures good working order of all related systems, facilities, and furnishings.
* Assign repairs and maintenance duties to staff when possible. Contact the Beacon maintenance department or direct supervisor to address facility maintenance issues.
* Assists direct supervisor with contracting for approved services, and direct and evaluate the performance of contractors providing needed services.
* Responsible for maintaining cleanliness of assigned home(s) and vehicle(s) by developing daily duties and responsibilities for all employees for each shift.
* Communicate daily with direct supervisor.
* Manage the on-call responsibilities. Reports on- call hours to direct supervisor as needed.
* Responsible for reviewing or sending direct supervisor important topics for monthly home meetings.
* Responsible for preparing the meeting room and scheduling staff for meetings.
* Build positive relationships with referral sources, government and licensing agencies, and assist in coordinating admissions for individuals served, as needed.
* Collaborate with Beacon leadership and various functional areas to improve the quality of operations, compliance, residential care, and employee performance.
* Always maintain professional conduct and ensure the same from the home staff when on duty.
* Perform other duties that may be assigned or established by the company.
*Regulatory, Contractual, and Accreditation Compliance Responsibilities: *
* Responsible for contacting direct supervisor if someone from a regulatory agency, adult protective services, an investigating body, or police arrives at the home. Cooperates with investigation as directed or required (As events occur). New Jersey employees must cooperate with Department of Human Services (DHS) Staff during an inspection or investigation.
* Complete incident reports in the company electronic system timely and send a copy to direct supervisor for approval. Once approved, the home manager is responsible for filing the report in the incident report (IR) in designated area.
* Ensure that all incident report actions, and corrective action plans (CAP) and/or plans of correction (POC) are implemented accurately and timely.
* Assists direct supervisor with annual documentation updates for individuals served. Responsible for informing direct supervisor of Individuals status changes that required updates to protocols or documentation.
* Ensures compliance with employee training and certifications to meet licensing standards, recipient rights, and accrediting bodies.
* Communicate with state and local regulators openly and as a respected and reliable partner.
*Census and Budget Responsibilities: *
* Works collaboratively with direct supervisor, referrals, and regional team to effectively manage census, including Leaves of Absence (LOAs) for assigned homes to ensure budgeted revenue targets are successfully met or exceeded.
* Responsible for getting the direct supervisor all logs and documentation that support the care provided and other documentation as needed.
* Manages assigned home(s) payroll costs: 1) through effective recruitment/hiring and staff retention; 2) by working with direct supervisor to analyze and maintain good staff scheduling practices; and by 3) monitoring and correcting trends that impact costs such as “no shows,” terminations, and overtime.
* Manage the home budget, petty cash fund and individual funds in accordance with company policies. Assures all financial reporting (payroll, petty cash, individual funds, billing, etc.) is timely and accurate.
* Ensures that time-and-attendance and payroll reporting is accurate.
*Staffing and Human Resources Responsibilities: *
* Responsible for keeping direct supervisor informed of current and future staffing changes or shortages.
* Monitors and maintains employee scheduling and time worked to annual budget.
* Responsible for ensuring open shifts are staffed and finding replacement staff as required.
* Oversee all residential care related functions at assigned house or program. Works collaboratively with direct supervisor, HR, Training and Recruiting to complete candidate interviews, staff evaluations, separations, and training of new employees.
* Responsible for informing direct supervisor of personnel issues requiring monitoring, counseling, or feedback. Responsible for completing COS once disciplinary action is determined by direct supervisor.
* Conducts on-site training for direct support professionals and develops teams that support each other to perform the daily responsibilities of home(s).
* Responsible for notifying employees that they are scheduled for a class, and the date, time, and location of class (Direct supervisor will schedule, monitor and track).
* Establishes goals and provides feedback to direct support professionals (DSPs) on annual performance reviews.
* Ensures all new employees are welcomed, receive orientation, and are integrated into the team.
* Provides check-in discussions with direct reports on a monthly basis.
*Clinical and Individuals Served Care Responsibilities: *
* Collaborate with direct supervisor and clinical team to ensure proper clinical actions are taken to maintain or improve Individuals' health, safety, and stability.
* Collaborates with direct supervisor and clinical team in overseeing the Individuals activities and programs and identifies ways to improve how these programs can enrich the Individuals social, emotional, mental, and physical needs as well as increase their home involvement and independent living skills.
* Communicates regularly with all internal and external clinical, medical, and regulatory agencies as required
* Attend and ensure DSPs attend Individuals functions as scheduled and maintain regular Individual interaction in accordance with their person-centered plans.
* Ensure DSPs regularly assist Individuals in skill building and community activities.
* Works with direct supervisor in the review of each Individuals status and ability to perform under the terms and conditions of our respective contracts.
* Apply trauma informed care: recognizing the presence of trauma symptoms and acknowledging the role trauma may play in an individual's life including service staff.
* Promote trauma informed care at all levels of the organization and help create a culture that is sensitive and responsive to the feelings of our individuals to help our staff overcome and avoid responding negatively to stigmas they will never truly understand.
*Quality Assurance, Monitoring and Reporting Responsibilities: *
* Oversee all administrative, clerical record-keeping, clinical record-keeping, medication administration, transportation, and coordination of care duties at assigned home site(s) (Daily).
* Completes/conducts Fire and Emergency drills as required.
* Submits accurate daily entries in the electronic health records (EHR).
* Routinely monitor physician-directed meal plans, kitchen sanitation, meal quality, the quality and appearance of service and staff, cleanliness of space, and Individual satisfaction.
* Responsible for ensuring tasks on the daily reminder list are completed timely and informs direct supervisor of any deficiencies.
* Responsible for keeping direct supervisor and HR informed timely of work injuries within 24 hours.
* Conduct random home and vehicle inspections and correct any violations of company policy as soon as possible.
* Conduct random Individual(s) audit reviews and communicate findings to your direct supervisor, and clinical and operations' leadership.
* Maintain confidential (HIPAA (Health Insurance Portability & Accountability Act) compliant),
* Individual Served, prospective Individual, and employee of Beacon.
* Monitor and ensure positive individual, family, community and regulatory agencies and employee relations by responding promptly and appropriately to their needs, requests, concerns, and suggestions (Daily).
* Preserve and protect the privacy, confidentiality and security of all medical records, proprietary and other confidential information relating to Beacon Specialized Living Services, Inc., its individuals served, Team Members, activities, and affiliates, in accordance with all applicable laws (especially HIPAA (Health Insurance Portability & Accountability Act)) and contract terms.
* Promote Beacon positively and model our core values in everyday behavior.
* Understand how to approach and communicate with all Individuals including those who are cognitively impaired.
* Treat Individuals, family members and other team members with dignity and respect while responding to their needs.
* Maintain and sustain a safe community environment and workplace.
* Cooperates with Beacon Specialized Living, the Department of Human Services (DHS) staff or any other regulatory body during any inspection, investigation or inquiry.
* Follow Beacon's policies, procedures, and manuals.
*Professional Conduct and Management Effectiveness: *
In addition to evaluating your work performance you will be evaluated for the following work behaviors:
* *Job Knowledge: *Depth and breadth of knowledge supporting our organization goals.
* *Quality of Work: *Freedom from errors and mistakes, timeliness. Accuracy, quality of work in general.
* *Quantity of Work: *Work output of the employee.
* *Reliability: *The extent to which the employee can be dependent upon to be available for work, do it properly, and complete it on time. The degree to which the employee is reliable, trustworthy, and persistent.
* *Initiative and Creativity: *The ability to plan work and to go ahead with a task without being told every detail and the ability to make constructive suggestions.
* *Judgment: *The extent to which the employee makes decisions which are sound. Ability to base decisions on fact rather than emotion.
* *Cooperation: *Willingness to work harmoniously with others in getting a job done. Readiness to respond positively to instructions and procedures.
* *Attendance: *Faithfulness in coming to work daily and conforming to scheduled work hours.
* *Planning and Organizing: *The ability to analyze work, set goals, develop plans of action, utilize time, and delegate work as appropriate. Consider the amount of supervision required and the extent to which you can trust employees to carry out assignments conscientiously.
* *Directing and Controlling: *The ability to create a motivating climate, achieve teamwork, train, and develop, measure work in progress, and take corrective action.
* *Decision Making: *The ability to make decisions and the quality and timeliness of those decisions.
* *Problem Solving: *The ability to assess a problem, identify options or solutions, formulate
* execute the plan, and achieve and sustain positive outcomes.
* Embrace, support, and manage the business in accordance with Beacon's Mission and Core Values.
*Education & Qualifications: *
* A minimum of 2 years of college coursework in business, social science, or a related human service discipline strongly preferred. High school diploma or GED required.
* 2-3 years' previous leadership experience working in a healthcare or behavioral healthcare related field preferred.
* 1-2 years' previous management or supervisory experience preferred.
* Approved by state, federal and government entities to work within BSLS programs.
* Required to maintain industry required trainings and TB screenings (for select markets).
* Must be able to pass a criminal background check.
* Must successfully submit to and meet the requirements of the following, Central Registry, CARI (Child Abuse Registry), Criminal Background check and drug testing.)- New Jersey requirement only.
* Excellent communication skills, both verbally and in writing.
* Demonstrate the ability to identify and assess problems, develop solutions, and problem-solve successfully.
* Demonstrates all core competencies related IDD services and individuals with mental health concerns.
* Attention to detail and ability to multitask.
* Ability to complete required training in connection with accrediting agencies, state and local regulatory agencies, and other government bodies.
* Must possess a valid Driver's License.
* Ability to use office equipment and information technology software.
* Ability to physically and emotionally work with individuals who possess mental illness and co- occurring disorders.
* Ability to work in an environment with the potential for exposure to physical aggression from individuals served.
* Ability to work in an environment with the potential exposure to infectious disease.
*Required Information Technology (IT) Systems Skills and Proficiency: *
Beacon Specialized Living Services (BSLS) uses a variety of information technology information systems including Microsoft Office 365 including Word, Excel, Power Point, Outlook, Teams, and OneDrive; HRIS systems, Attendance and Time Clock systems, Electronic Health Record and Electronic Medication Administration Record keeping systems, Clarity, and others.HM will be responsible for learning and becoming proficient with these IT systems and others that BSLS may deploy or change in the future.
*Physical Demands and Work Environment: *
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential functions.
*Physical demands: *
* While performing the duties of the job the employee must be able to move about the home or community 50% of the time and can bend, squat, stand, kneel, push, pull, walk, and reach above shoulder. Employees must be able to remain in a stationary position 50% of the time.
* Ability to lift and carry objects up to 50 pounds for short distances (5-10 feet) daily.
* The employee will climb (8-12) stairs 8-10 times per day.
* The employees will operate a computer and other office productivity machinery, such as a copy machine and computer printer. Ability to access, input, and retrieve information from the computer and use information technology systems as noted above.
* The employee must be able to prepare meals which require the use of an oven, stove or microwave that may require overhead reaching.
* Complete laundry services that include sorting, washing/drying, and folding. May be required to carry loads of laundry up and down (8-12) stairs.
* Grocery shopping that includes driving to the grocery store daily to grocery shop, carrying full grocery bags of groceries up and down stairs (8-12), and reaching and stooping to put away groceries.
* The employee will perform cleaning activities, which include mopping, sweeping, and vacuuming that require regular lifting, turning, bending, and reaching.
* Provision of personal care to Individuals Served, transferring of individuals: from bed to chair, chair to standing, sit to standing that requires the strength to assist lifting to a 200-pound Individual.
* Constantly communicate and exchange information with team members.
* Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus to compare and distinguish administrative data and figures. Ability to make general visual observations of facilities or structures, for safety inspections and hazard identification.
* Hearing ability to perceive the nature of sounds at normal speaking level with or without correction. Ability to receive detailed information through oral communication, and to make discriminations in sound.
* Dexterity of hands and fine finger movements for medication distribution, manual dexterity to handle objects.
* Read/comprehend, write, communicate orally, reasoning, and analytical abilities, and mental flexibility. Proficient in speaking, reading, and writing the English language required.
* Ability to effectively perform verbal and physical interventions recommended by the CPI System training.
* Duties performed routinely require exposure to blood, bodily fluid, and tissue.
*Work Environment: *
* While performing the duties of this job, the employee continually works in a typical home setting or in the community at various stores, restaurants, entertainment venues, etc. Work may involve the treatment of non-cooperative individuals served with psychosocial problems and needs, or chronic and acute health problems.
* The work environment presents situations that cause stress and anxiety due to an individual's behavior.
* The noise level in the work environment is usually moderate.
* The employee may be exposed to cold, heat, dust, or smoke.
*AAP/EEO Statement:*
It is the policy of Beacon to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Beacon will provide reasonable accommodation for qualified individuals with disabilities.
As an employee of Beacon Specialized Living Services (BSLS) you understand and acknowledge that BSLS provides care for individuals which operate 24 hours 7 days a week at multiple home locations, and that you may be scheduled to work any time or day of the week, including holidays, and that you may be assigned to work at different homes as needed. You understand and acknowledge that BSLS reserves the right to reassign you to work at any of its home locations if necessary.
This is intended to describe the nature and level of work required by the person assigned this classification. It is not an exhaustive list of all duties and responsibilities. Other job duties and responsibilities may be assigned by the employer at the employer's sole discretion. This job description may be amended at any time by the employer.
$26k-32k yearly est. 8h ago
Care Team Manager - Nashota
Beacon Specialized Living 4.0
Shakopee, MN jobs
Beacon is a successful and national private-equity backed behavioral health company providing residential-based services and supports to children and adults with Intellectual and Developmental Disabilities, Severe Mental Illness, Autism, and high-acuity behaviors. All activities related to this position must be delivered in compliance with the company's policies and procedures, accreditation standards, state and federal licensing requirements, HCBS guidelines and the contractual requirements of Community Mental Health Agencies and other regulatory bodies. As a Beacon employee, you are expected to be aligned with the goals and mission of the organization, and to perform in accordance with our “I CARE” core values of the organization - Integrity, Compassion, Advocacy, Respect and Excellence.
*Responsibilities/Essential Functions *(Daily, Weekly, Monthly, Quarterly, Annually, or as needed)
* Always be compliant with all company and regulatory policies and procedures.
* Operate assigned home(s) in a manner that will ensure company goals including meeting or exceeding our home budgets and clinical effectiveness set by the company and/or our customers.
* Supports and supervises assigned Direct Support Professionals (DSPs), ensuring each has the training and skills to successfully provide high-quality care.
* Maintains assigned home(s) and ensures good working order of all related systems, facilities, and furnishings.
* Assign repairs and maintenance duties to staff when possible. Contact the Beacon maintenance department or direct supervisor to address facility maintenance issues.
* Assists direct supervisor with contracting for approved services, and direct and evaluate the performance of contractors providing needed services.
* Responsible for maintaining cleanliness of assigned home(s) and vehicle(s) by developing daily duties and responsibilities for all employees for each shift.
* Communicate daily with direct supervisor.
* Manage the on-call responsibilities. Reports on- call hours to direct supervisor as needed.
* Responsible for reviewing or sending direct supervisor important topics for monthly home meetings.
* Responsible for preparing the meeting room and scheduling staff for meetings.
* Build positive relationships with referral sources, government and licensing agencies, and assist in coordinating admissions for individuals served, as needed.
* Collaborate with Beacon leadership and various functional areas to improve the quality of operations, compliance, residential care, and employee performance.
* Always maintain professional conduct and ensure the same from the home staff when on duty.
* Perform other duties that may be assigned or established by the company.
*Regulatory, Contractual, and Accreditation Compliance Responsibilities: *
* Responsible for contacting direct supervisor if someone from a regulatory agency, adult protective services, an investigating body, or police arrives at the home. Cooperates with investigation as directed or required (As events occur). New Jersey employees must cooperate with Department of Human Services (DHS) Staff during an inspection or investigation.
* Complete incident reports in the company electronic system timely and send a copy to direct supervisor for approval. Once approved, the home manager is responsible for filing the report in the incident report (IR) in designated area.
* Ensure that all incident report actions, and corrective action plans (CAP) and/or plans of correction (POC) are implemented accurately and timely.
* Assists direct supervisor with annual documentation updates for individuals served. Responsible for informing direct supervisor of Individuals status changes that required updates to protocols or documentation.
* Ensures compliance with employee training and certifications to meet licensing standards, recipient rights, and accrediting bodies.
* Communicate with state and local regulators openly and as a respected and reliable partner.
*Census and Budget Responsibilities: *
* Works collaboratively with direct supervisor, referrals, and regional team to effectively manage census, including Leaves of Absence (LOAs) for assigned homes to ensure budgeted revenue targets are successfully met or exceeded.
* Responsible for getting the direct supervisor all logs and documentation that support the care provided and other documentation as needed.
* Manages assigned home(s) payroll costs: 1) through effective recruitment/hiring and staff retention; 2) by working with direct supervisor to analyze and maintain good staff scheduling practices; and by 3) monitoring and correcting trends that impact costs such as “no shows,” terminations, and overtime.
* Manage the home budget, petty cash fund and individual funds in accordance with company policies. Assures all financial reporting (payroll, petty cash, individual funds, billing, etc.) is timely and accurate.
* Ensures that time-and-attendance and payroll reporting is accurate.
*Staffing and Human Resources Responsibilities: *
* Responsible for keeping direct supervisor informed of current and future staffing changes or shortages.
* Monitors and maintains employee scheduling and time worked to annual budget.
* Responsible for ensuring open shifts are staffed and finding replacement staff as required.
* Oversee all residential care related functions at assigned house or program. Works collaboratively with direct supervisor, HR, Training and Recruiting to complete candidate interviews, staff evaluations, separations, and training of new employees.
* Responsible for informing direct supervisor of personnel issues requiring monitoring, counseling, or feedback. Responsible for completing COS once disciplinary action is determined by direct supervisor.
* Conducts on-site training for direct support professionals and develops teams that support each other to perform the daily responsibilities of home(s).
* Responsible for notifying employees that they are scheduled for a class, and the date, time, and location of class (Direct supervisor will schedule, monitor and track).
* Establishes goals and provides feedback to direct support professionals (DSPs) on annual performance reviews.
* Ensures all new employees are welcomed, receive orientation, and are integrated into the team.
* Provides check-in discussions with direct reports on a monthly basis.
*Clinical and Individuals Served Care Responsibilities: *
* Collaborate with direct supervisor and clinical team to ensure proper clinical actions are taken to maintain or improve Individuals' health, safety, and stability.
* Collaborates with direct supervisor and clinical team in overseeing the Individuals activities and programs and identifies ways to improve how these programs can enrich the Individuals social, emotional, mental, and physical needs as well as increase their home involvement and independent living skills.
* Communicates regularly with all internal and external clinical, medical, and regulatory agencies as required
* Attend and ensure DSPs attend Individuals functions as scheduled and maintain regular Individual interaction in accordance with their person-centered plans.
* Ensure DSPs regularly assist Individuals in skill building and community activities.
* Works with direct supervisor in the review of each Individuals status and ability to perform under the terms and conditions of our respective contracts.
* Apply trauma informed care: recognizing the presence of trauma symptoms and acknowledging the role trauma may play in an individual's life including service staff.
* Promote trauma informed care at all levels of the organization and help create a culture that is sensitive and responsive to the feelings of our individuals to help our staff overcome and avoid responding negatively to stigmas they will never truly understand.
*Quality Assurance, Monitoring and Reporting Responsibilities: *
* Oversee all administrative, clerical record-keeping, clinical record-keeping, medication administration, transportation, and coordination of care duties at assigned home site(s) (Daily).
* Completes/conducts Fire and Emergency drills as required.
* Submits accurate daily entries in the electronic health records (EHR).
* Routinely monitor physician-directed meal plans, kitchen sanitation, meal quality, the quality and appearance of service and staff, cleanliness of space, and Individual satisfaction.
* Responsible for ensuring tasks on the daily reminder list are completed timely and informs direct supervisor of any deficiencies.
* Responsible for keeping direct supervisor and HR informed timely of work injuries within 24 hours.
* Conduct random home and vehicle inspections and correct any violations of company policy as soon as possible.
* Conduct random Individual(s) audit reviews and communicate findings to your direct supervisor, and clinical and operations' leadership.
* Maintain confidential (HIPAA (Health Insurance Portability & Accountability Act) compliant),
* Individual Served, prospective Individual, and employee of Beacon.
* Monitor and ensure positive individual, family, community and regulatory agencies and employee relations by responding promptly and appropriately to their needs, requests, concerns, and suggestions (Daily).
* Preserve and protect the privacy, confidentiality and security of all medical records, proprietary and other confidential information relating to Beacon Specialized Living Services, Inc., its individuals served, Team Members, activities, and affiliates, in accordance with all applicable laws (especially HIPAA (Health Insurance Portability & Accountability Act)) and contract terms.
* Promote Beacon positively and model our core values in everyday behavior.
* Understand how to approach and communicate with all Individuals including those who are cognitively impaired.
* Treat Individuals, family members and other team members with dignity and respect while responding to their needs.
* Maintain and sustain a safe community environment and workplace.
* Cooperates with Beacon Specialized Living, the Department of Human Services (DHS) staff or any other regulatory body during any inspection, investigation or inquiry.
* Follow Beacon's policies, procedures, and manuals.
*Professional Conduct and Management Effectiveness: *
In addition to evaluating your work performance you will be evaluated for the following work behaviors:
* *Job Knowledge: *Depth and breadth of knowledge supporting our organization goals.
* *Quality of Work: *Freedom from errors and mistakes, timeliness. Accuracy, quality of work in general.
* *Quantity of Work: *Work output of the employee.
* *Reliability: *The extent to which the employee can be dependent upon to be available for work, do it properly, and complete it on time. The degree to which the employee is reliable, trustworthy, and persistent.
* *Initiative and Creativity: *The ability to plan work and to go ahead with a task without being told every detail and the ability to make constructive suggestions.
* *Judgment: *The extent to which the employee makes decisions which are sound. Ability to base decisions on fact rather than emotion.
* *Cooperation: *Willingness to work harmoniously with others in getting a job done. Readiness to respond positively to instructions and procedures.
* *Attendance: *Faithfulness in coming to work daily and conforming to scheduled work hours.
* *Planning and Organizing: *The ability to analyze work, set goals, develop plans of action, utilize time, and delegate work as appropriate. Consider the amount of supervision required and the extent to which you can trust employees to carry out assignments conscientiously.
* *Directing and Controlling: *The ability to create a motivating climate, achieve teamwork, train, and develop, measure work in progress, and take corrective action.
* *Decision Making: *The ability to make decisions and the quality and timeliness of those decisions.
* *Problem Solving: *The ability to assess a problem, identify options or solutions, formulate
* execute the plan, and achieve and sustain positive outcomes.
* Embrace, support, and manage the business in accordance with Beacon's Mission and Core Values.
*Education & Qualifications: *
* A minimum of 2 years of college coursework in business, social science, or a related human service discipline strongly preferred. High school diploma or GED required.
* 2-3 years' previous leadership experience working in a healthcare or behavioral healthcare related field preferred.
* 1-2 years' previous management or supervisory experience preferred.
* Approved by state, federal and government entities to work within BSLS programs.
* Required to maintain industry required trainings and TB screenings (for select markets).
* Must be able to pass a criminal background check.
* Must successfully submit to and meet the requirements of the following, Central Registry, CARI (Child Abuse Registry), Criminal Background check and drug testing.)- New Jersey requirement only.
* Excellent communication skills, both verbally and in writing.
* Demonstrate the ability to identify and assess problems, develop solutions, and problem-solve successfully.
* Demonstrates all core competencies related IDD services and individuals with mental health concerns.
* Attention to detail and ability to multitask.
* Ability to complete required training in connection with accrediting agencies, state and local regulatory agencies, and other government bodies.
* Must possess a valid Driver's License.
* Ability to use office equipment and information technology software.
* Ability to physically and emotionally work with individuals who possess mental illness and co- occurring disorders.
* Ability to work in an environment with the potential for exposure to physical aggression from individuals served.
* Ability to work in an environment with the potential exposure to infectious disease.
*Required Information Technology (IT) Systems Skills and Proficiency: *
Beacon Specialized Living Services (BSLS) uses a variety of information technology information systems including Microsoft Office 365 including Word, Excel, Power Point, Outlook, Teams, and OneDrive; HRIS systems, Attendance and Time Clock systems, Electronic Health Record and Electronic Medication Administration Record keeping systems, Clarity, and others.HM will be responsible for learning and becoming proficient with these IT systems and others that BSLS may deploy or change in the future.
*Physical Demands and Work Environment: *
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential functions.
*Physical demands: *
* While performing the duties of the job the employee must be able to move about the home or community 50% of the time and can bend, squat, stand, kneel, push, pull, walk, and reach above shoulder. Employees must be able to remain in a stationary position 50% of the time.
* Ability to lift and carry objects up to 50 pounds for short distances (5-10 feet) daily.
* The employee will climb (8-12) stairs 8-10 times per day.
* The employees will operate a computer and other office productivity machinery, such as a copy machine and computer printer. Ability to access, input, and retrieve information from the computer and use information technology systems as noted above.
* The employee must be able to prepare meals which require the use of an oven, stove or microwave that may require overhead reaching.
* Complete laundry services that include sorting, washing/drying, and folding. May be required to carry loads of laundry up and down (8-12) stairs.
* Grocery shopping that includes driving to the grocery store daily to grocery shop, carrying full grocery bags of groceries up and down stairs (8-12), and reaching and stooping to put away groceries.
* The employee will perform cleaning activities, which include mopping, sweeping, and vacuuming that require regular lifting, turning, bending, and reaching.
* Provision of personal care to Individuals Served, transferring of individuals: from bed to chair, chair to standing, sit to standing that requires the strength to assist lifting to a 200-pound Individual.
* Constantly communicate and exchange information with team members.
* Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus to compare and distinguish administrative data and figures. Ability to make general visual observations of facilities or structures, for safety inspections and hazard identification.
* Hearing ability to perceive the nature of sounds at normal speaking level with or without correction. Ability to receive detailed information through oral communication, and to make discriminations in sound.
* Dexterity of hands and fine finger movements for medication distribution, manual dexterity to handle objects.
* Read/comprehend, write, communicate orally, reasoning, and analytical abilities, and mental flexibility. Proficient in speaking, reading, and writing the English language required.
* Ability to effectively perform verbal and physical interventions recommended by the CPI System training.
* Duties performed routinely require exposure to blood, bodily fluid, and tissue.
*Work Environment: *
* While performing the duties of this job, the employee continually works in a typical home setting or in the community at various stores, restaurants, entertainment venues, etc. Work may involve the treatment of non-cooperative individuals served with psychosocial problems and needs, or chronic and acute health problems.
* The work environment presents situations that cause stress and anxiety due to an individual's behavior.
* The noise level in the work environment is usually moderate.
* The employee may be exposed to cold, heat, dust, or smoke.
*AAP/EEO Statement:*
It is the policy of Beacon to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Beacon will provide reasonable accommodation for qualified individuals with disabilities.
As an employee of Beacon Specialized Living Services (BSLS) you understand and acknowledge that BSLS provides care for individuals which operate 24 hours 7 days a week at multiple home locations, and that you may be scheduled to work any time or day of the week, including holidays, and that you may be assigned to work at different homes as needed. You understand and acknowledge that BSLS reserves the right to reassign you to work at any of its home locations if necessary.
This is intended to describe the nature and level of work required by the person assigned this classification. It is not an exhaustive list of all duties and responsibilities. Other job duties and responsibilities may be assigned by the employer at the employer's sole discretion. This job description may be amended at any time by the employer.
$23k-27k yearly est. 6d ago
Care Team Manager - Group Home
Beacon Specialized Living 4.0
Andover, MN jobs
Beacon is a successful and national private-equity backed behavioral health company providing residential-based services and supports to children and adults with Intellectual and Developmental Disabilities, Severe Mental Illness, Autism, and high-acuity behaviors. All activities related to this position must be delivered in compliance with the company's policies and procedures, accreditation standards, state and federal licensing requirements, HCBS guidelines and the contractual requirements of Community Mental Health Agencies and other regulatory bodies. As a Beacon employee, you are expected to be aligned with the goals and mission of the organization, and to perform in accordance with our “I CARE” core values of the organization - Integrity, Compassion, Advocacy, Respect and Excellence.
*Responsibilities/Essential Functions *(Daily, Weekly, Monthly, Quarterly, Annually, or as needed)
* Always be compliant with all company and regulatory policies and procedures.
* Operate assigned home(s) in a manner that will ensure company goals including meeting or exceeding our home budgets and clinical effectiveness set by the company and/or our customers.
* Supports and supervises assigned Direct Support Professionals (DSPs), ensuring each has the training and skills to successfully provide high-quality care.
* Maintains assigned home(s) and ensures good working order of all related systems, facilities, and furnishings.
* Assign repairs and maintenance duties to staff when possible. Contact the Beacon maintenance department or direct supervisor to address facility maintenance issues.
* Assists direct supervisor with contracting for approved services, and direct and evaluate the performance of contractors providing needed services.
* Responsible for maintaining cleanliness of assigned home(s) and vehicle(s) by developing daily duties and responsibilities for all employees for each shift.
* Communicate daily with direct supervisor.
* Manage the on-call responsibilities. Reports on- call hours to direct supervisor as needed.
* Responsible for reviewing or sending direct supervisor important topics for monthly home meetings.
* Responsible for preparing the meeting room and scheduling staff for meetings.
* Build positive relationships with referral sources, government and licensing agencies, and assist in coordinating admissions for individuals served, as needed.
* Collaborate with Beacon leadership and various functional areas to improve the quality of operations, compliance, residential care, and employee performance.
* Always maintain professional conduct and ensure the same from the home staff when on duty.
* Perform other duties that may be assigned or established by the company.
*Regulatory, Contractual, and Accreditation Compliance Responsibilities: *
* Responsible for contacting direct supervisor if someone from a regulatory agency, adult protective services, an investigating body, or police arrives at the home. Cooperates with investigation as directed or required (As events occur). New Jersey employees must cooperate with Department of Human Services (DHS) Staff during an inspection or investigation.
* Complete incident reports in the company electronic system timely and send a copy to direct supervisor for approval. Once approved, the home manager is responsible for filing the report in the incident report (IR) in designated area.
* Ensure that all incident report actions, and corrective action plans (CAP) and/or plans of correction (POC) are implemented accurately and timely.
* Assists direct supervisor with annual documentation updates for individuals served. Responsible for informing direct supervisor of Individuals status changes that required updates to protocols or documentation.
* Ensures compliance with employee training and certifications to meet licensing standards, recipient rights, and accrediting bodies.
* Communicate with state and local regulators openly and as a respected and reliable partner.
*Census and Budget Responsibilities: *
* Works collaboratively with direct supervisor, referrals, and regional team to effectively manage census, including Leaves of Absence (LOAs) for assigned homes to ensure budgeted revenue targets are successfully met or exceeded.
* Responsible for getting the direct supervisor all logs and documentation that support the care provided and other documentation as needed.
* Manages assigned home(s) payroll costs: 1) through effective recruitment/hiring and staff retention; 2) by working with direct supervisor to analyze and maintain good staff scheduling practices; and by 3) monitoring and correcting trends that impact costs such as “no shows,” terminations, and overtime.
* Manage the home budget, petty cash fund and individual funds in accordance with company policies. Assures all financial reporting (payroll, petty cash, individual funds, billing, etc.) is timely and accurate.
* Ensures that time-and-attendance and payroll reporting is accurate.
*Staffing and Human Resources Responsibilities: *
* Responsible for keeping direct supervisor informed of current and future staffing changes or shortages.
* Monitors and maintains employee scheduling and time worked to annual budget.
* Responsible for ensuring open shifts are staffed and finding replacement staff as required.
* Oversee all residential care related functions at assigned house or program. Works collaboratively with direct supervisor, HR, Training and Recruiting to complete candidate interviews, staff evaluations, separations, and training of new employees.
* Responsible for informing direct supervisor of personnel issues requiring monitoring, counseling, or feedback. Responsible for completing COS once disciplinary action is determined by direct supervisor.
* Conducts on-site training for direct support professionals and develops teams that support each other to perform the daily responsibilities of home(s).
* Responsible for notifying employees that they are scheduled for a class, and the date, time, and location of class (Direct supervisor will schedule, monitor and track).
* Establishes goals and provides feedback to direct support professionals (DSPs) on annual performance reviews.
* Ensures all new employees are welcomed, receive orientation, and are integrated into the team.
* Provides check-in discussions with direct reports on a monthly basis.
*Clinical and Individuals Served Care Responsibilities: *
* Collaborate with direct supervisor and clinical team to ensure proper clinical actions are taken to maintain or improve Individuals' health, safety, and stability.
* Collaborates with direct supervisor and clinical team in overseeing the Individuals activities and programs and identifies ways to improve how these programs can enrich the Individuals social, emotional, mental, and physical needs as well as increase their home involvement and independent living skills.
* Communicates regularly with all internal and external clinical, medical, and regulatory agencies as required
* Attend and ensure DSPs attend Individuals functions as scheduled and maintain regular Individual interaction in accordance with their person-centered plans.
* Ensure DSPs regularly assist Individuals in skill building and community activities.
* Works with direct supervisor in the review of each Individuals status and ability to perform under the terms and conditions of our respective contracts.
* Apply trauma informed care: recognizing the presence of trauma symptoms and acknowledging the role trauma may play in an individual's life including service staff.
* Promote trauma informed care at all levels of the organization and help create a culture that is sensitive and responsive to the feelings of our individuals to help our staff overcome and avoid responding negatively to stigmas they will never truly understand.
*Quality Assurance, Monitoring and Reporting Responsibilities: *
* Oversee all administrative, clerical record-keeping, clinical record-keeping, medication administration, transportation, and coordination of care duties at assigned home site(s) (Daily).
* Completes/conducts Fire and Emergency drills as required.
* Submits accurate daily entries in the electronic health records (EHR).
* Routinely monitor physician-directed meal plans, kitchen sanitation, meal quality, the quality and appearance of service and staff, cleanliness of space, and Individual satisfaction.
* Responsible for ensuring tasks on the daily reminder list are completed timely and informs direct supervisor of any deficiencies.
* Responsible for keeping direct supervisor and HR informed timely of work injuries within 24 hours.
* Conduct random home and vehicle inspections and correct any violations of company policy as soon as possible.
* Conduct random Individual(s) audit reviews and communicate findings to your direct supervisor, and clinical and operations' leadership.
* Maintain confidential (HIPAA (Health Insurance Portability & Accountability Act) compliant),
* Individual Served, prospective Individual, and employee of Beacon.
* Monitor and ensure positive individual, family, community and regulatory agencies and employee relations by responding promptly and appropriately to their needs, requests, concerns, and suggestions (Daily).
* Preserve and protect the privacy, confidentiality and security of all medical records, proprietary and other confidential information relating to Beacon Specialized Living Services, Inc., its individuals served, Team Members, activities, and affiliates, in accordance with all applicable laws (especially HIPAA (Health Insurance Portability & Accountability Act)) and contract terms.
* Promote Beacon positively and model our core values in everyday behavior.
* Understand how to approach and communicate with all Individuals including those who are cognitively impaired.
* Treat Individuals, family members and other team members with dignity and respect while responding to their needs.
* Maintain and sustain a safe community environment and workplace.
* Cooperates with Beacon Specialized Living, the Department of Human Services (DHS) staff or any other regulatory body during any inspection, investigation or inquiry.
* Follow Beacon's policies, procedures, and manuals.
*Professional Conduct and Management Effectiveness: *
In addition to evaluating your work performance you will be evaluated for the following work behaviors:
* *Job Knowledge: *Depth and breadth of knowledge supporting our organization goals.
* *Quality of Work: *Freedom from errors and mistakes, timeliness. Accuracy, quality of work in general.
* *Quantity of Work: *Work output of the employee.
* *Reliability: *The extent to which the employee can be dependent upon to be available for work, do it properly, and complete it on time. The degree to which the employee is reliable, trustworthy, and persistent.
* *Initiative and Creativity: *The ability to plan work and to go ahead with a task without being told every detail and the ability to make constructive suggestions.
* *Judgment: *The extent to which the employee makes decisions which are sound. Ability to base decisions on fact rather than emotion.
* *Cooperation: *Willingness to work harmoniously with others in getting a job done. Readiness to respond positively to instructions and procedures.
* *Attendance: *Faithfulness in coming to work daily and conforming to scheduled work hours.
* *Planning and Organizing: *The ability to analyze work, set goals, develop plans of action, utilize time, and delegate work as appropriate. Consider the amount of supervision required and the extent to which you can trust employees to carry out assignments conscientiously.
* *Directing and Controlling: *The ability to create a motivating climate, achieve teamwork, train, and develop, measure work in progress, and take corrective action.
* *Decision Making: *The ability to make decisions and the quality and timeliness of those decisions.
* *Problem Solving: *The ability to assess a problem, identify options or solutions, formulate
* execute the plan, and achieve and sustain positive outcomes.
* Embrace, support, and manage the business in accordance with Beacon's Mission and Core Values.
*Education & Qualifications: *
* A minimum of 2 years of college coursework in business, social science, or a related human service discipline strongly preferred. High school diploma or GED required.
* 2-3 years' previous leadership experience working in a healthcare or behavioral healthcare related field preferred.
* 1-2 years' previous management or supervisory experience preferred.
* Approved by state, federal and government entities to work within BSLS programs.
* Required to maintain industry required trainings and TB screenings (for select markets).
* Must be able to pass a criminal background check.
* Must successfully submit to and meet the requirements of the following, Central Registry, CARI (Child Abuse Registry), Criminal Background check and drug testing.)- New Jersey requirement only.
* Excellent communication skills, both verbally and in writing.
* Demonstrate the ability to identify and assess problems, develop solutions, and problem-solve successfully.
* Demonstrates all core competencies related IDD services and individuals with mental health concerns.
* Attention to detail and ability to multitask.
* Ability to complete required training in connection with accrediting agencies, state and local regulatory agencies, and other government bodies.
* Must possess a valid Driver's License.
* Ability to use office equipment and information technology software.
* Ability to physically and emotionally work with individuals who possess mental illness and co- occurring disorders.
* Ability to work in an environment with the potential for exposure to physical aggression from individuals served.
* Ability to work in an environment with the potential exposure to infectious disease.
*Required Information Technology (IT) Systems Skills and Proficiency: *
Beacon Specialized Living Services (BSLS) uses a variety of information technology information systems including Microsoft Office 365 including Word, Excel, Power Point, Outlook, Teams, and OneDrive; HRIS systems, Attendance and Time Clock systems, Electronic Health Record and Electronic Medication Administration Record keeping systems, Clarity, and others.HM will be responsible for learning and becoming proficient with these IT systems and others that BSLS may deploy or change in the future.
*Physical Demands and Work Environment: *
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential functions.
*Physical demands: *
* While performing the duties of the job the employee must be able to move about the home or community 50% of the time and can bend, squat, stand, kneel, push, pull, walk, and reach above shoulder. Employees must be able to remain in a stationary position 50% of the time.
* Ability to lift and carry objects up to 50 pounds for short distances (5-10 feet) daily.
* The employee will climb (8-12) stairs 8-10 times per day.
* The employees will operate a computer and other office productivity machinery, such as a copy machine and computer printer. Ability to access, input, and retrieve information from the computer and use information technology systems as noted above.
* The employee must be able to prepare meals which require the use of an oven, stove or microwave that may require overhead reaching.
* Complete laundry services that include sorting, washing/drying, and folding. May be required to carry loads of laundry up and down (8-12) stairs.
* Grocery shopping that includes driving to the grocery store daily to grocery shop, carrying full grocery bags of groceries up and down stairs (8-12), and reaching and stooping to put away groceries.
* The employee will perform cleaning activities, which include mopping, sweeping, and vacuuming that require regular lifting, turning, bending, and reaching.
* Provision of personal care to Individuals Served, transferring of individuals: from bed to chair, chair to standing, sit to standing that requires the strength to assist lifting to a 200-pound Individual.
* Constantly communicate and exchange information with team members.
* Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus to compare and distinguish administrative data and figures. Ability to make general visual observations of facilities or structures, for safety inspections and hazard identification.
* Hearing ability to perceive the nature of sounds at normal speaking level with or without correction. Ability to receive detailed information through oral communication, and to make discriminations in sound.
* Dexterity of hands and fine finger movements for medication distribution, manual dexterity to handle objects.
* Read/comprehend, write, communicate orally, reasoning, and analytical abilities, and mental flexibility. Proficient in speaking, reading, and writing the English language required.
* Ability to effectively perform verbal and physical interventions recommended by the CPI System training.
* Duties performed routinely require exposure to blood, bodily fluid, and tissue.
*Work Environment: *
* While performing the duties of this job, the employee continually works in a typical home setting or in the community at various stores, restaurants, entertainment venues, etc. Work may involve the treatment of non-cooperative individuals served with psychosocial problems and needs, or chronic and acute health problems.
* The work environment presents situations that cause stress and anxiety due to an individual's behavior.
* The noise level in the work environment is usually moderate.
* The employee may be exposed to cold, heat, dust, or smoke.
*AAP/EEO Statement:*
It is the policy of Beacon to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Beacon will provide reasonable accommodation for qualified individuals with disabilities.
As an employee of Beacon Specialized Living Services (BSLS) you understand and acknowledge that BSLS provides care for individuals which operate 24 hours 7 days a week at multiple home locations, and that you may be scheduled to work any time or day of the week, including holidays, and that you may be assigned to work at different homes as needed. You understand and acknowledge that BSLS reserves the right to reassign you to work at any of its home locations if necessary.
This is intended to describe the nature and level of work required by the person assigned this classification. It is not an exhaustive list of all duties and responsibilities. Other job duties and responsibilities may be assigned by the employer at the employer's sole discretion. This job description may be amended at any time by the employer.
$23k-27k yearly est. 6d ago
Care Team Manager
Beacon Specialized Living 4.0
Traverse City, MI jobs
Responsibilities/Essential Functions • Always be compliant with all company and regulatory policies and procedures. • Operate assigned home(s) in a manner that will ensure company goals including meeting or exceeding our home budgets and clinical effectiveness set by the company and/or our customers.
• Supports and supervises assigned Direct Support Professionals (DSPs), ensuring each has the training and skills to successfully provide high-quality care.
• Maintains assigned home(s) and ensures good working order of all related systems, facilities, and furnishings.
• Assign repairs and maintenance duties to staff when possible. Contact the Beacon maintenance department or direct supervisor to address facility maintenance issues.
*Education & Qualifications:*
• A minimum of 2 years of college coursework in business, social science, or a related human service discipline strongly preferred. High school diploma or GED required.
• 2-3 years' previous leadership experience working in a healthcare or behavioral healthcare related field preferred.
• 1-2 years' previous management or supervisory experience preferred.
*Work Environment:*
• While performing the duties of this job, the employee continually works in a typical home setting or in the community at various stores, restaurants, entertainment venues, etc. Work may involve the treatment of non-cooperative individuals served with psychosocial problems and needs, or chronic and acute health problems.
• The work environment presents situations that cause stress and anxiety due to an individual's behavior.
$24k-29k yearly est. 6d ago
Care Team Manager
Beacon Specialized Living 4.0
Cottage Grove, MN jobs
Join the Beacon Specialized Living Services Team: Lead With Purpose! Are you looking for a leadership role where you can make a real difference in the lives of others? Do you have a passion for supporting individuals with intellectual and developmental disabilities, autism, and mental health challenges? If so, it's time to LEAP forward in your career at Beacon Specialized Living Services!
At Beacon, we're dedicated to providing exceptional care and empowering individuals to live their fullest lives. As a *Care Team Manager*, you'll not only support residents, but also lead and mentor a team of Direct Support Professionals (DSPs), ensuring both quality care and smooth operations in the home.
What Can I Expect as a Care Team Manager? As a Care Team Manager, you will oversee the daily operations of a residential program and lead a team of DSPs. You'll work closely with clinical teams, families, and regulators to provide high-quality care and a safe, supportive environment.
*Daily Responsibilities Include: *
• Lead & Support Staff: Supervise, coach, and develop DSPs to deliver excellent care.
• Ensure Quality Care: Oversee resident well-being, advocate for their needs, and promote person-centered planning.
• Manage Operations: Maintain budgets, staff schedules, payroll accuracy, and compliance with licensing requirements.
• Facility Oversight: Ensure the home is safe, clean, and well-maintained.
• Collaborate & Communicate: Partner with families, referral sources, and regulatory agencies while keeping leadership informed.
What We're Looking For:
• Leadership Skills: Prior supervisory or management experience in healthcare or human services preferred.
• Team Builder: Ability to motivate, guide, and support a diverse team.
• Strong Communicator: Clear and compassionate communication with staff, families, and residents.
• Organized & Reliable: Skilled at balancing operations, compliance, and care.
• Resilient & Compassionate: Able to handle challenges while keeping a person-centered focus.
*What We Offer: *
• Competitive Pay & Benefits (medical, dental, vision, life insurance, 401k match)
• DailyPay - make any day a payday!
• Paid Training - including leadership development and industry certifications
• Advancement Opportunities with our LEAP Program
• Growth-focused culture - we invest in your career every step of the way
* *
*Qualifications: *
• Required: High school diploma or GED, valid driver's license, and leadership capability.
• Preferred: 2+ years of supervisory experience in healthcare, behavioral health, or a related field; some college coursework in human services or business.
Why Beacon? At Beacon, we don't just offer jobs - we offer fulfilling careers. As a Care Team Manager, you'll be part of a compassionate, mission-driven company that values your leadership and supports your growth. Step into a role where your impact is seen every day - both in the lives of the individuals we serve and the staff you lead.
Beacon Specialized Living Services is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
$23k-27k yearly est. 6d ago
Care Team Manager
Beacon Specialized Living 4.0
Sheboygan, WI jobs
Join the Beacon Specialized Living Services Team: Lead With Purpose! Are you looking for a leadership role where you can make a real difference in the lives of others? Do you have a passion for supporting individuals with intellectual and developmental disabilities, autism, and mental health challenges? If so, it's time to LEAP forward in your career at Beacon Specialized Living Services!
At Beacon, we're dedicated to providing exceptional care and empowering individuals to live their fullest lives. As a Care Team Manager, you'll not only support residents, but also lead and mentor a team of Direct Support Professionals (DSPs), ensuring both quality care and smooth operations in the home.
What Can I Expect as a Care Team Manager? As a Care Team Manager, you will oversee the daily operations of a residential program and lead a team of DSPs. You'll work closely with clinical teams, families, and regulators to provide high-quality care and a safe, supportive environment.
Daily Responsibilities Include: • Lead & Support Staff: Supervise, coach, and develop DSPs to deliver excellent care. • Ensure Quality Care: Oversee resident well-being, advocate for their needs, and promote person-centered planning. • Manage Operations: Maintain budgets, staff schedules, payroll accuracy, and compliance with licensing requirements. • Facility Oversight: Ensure the home is safe, clean, and well-maintained. • Collaborate & Communicate: Partner with families, referral sources, and regulatory agencies while keeping leadership informed.
What We're Looking For: • Leadership Skills: Prior supervisory or management experience in healthcare or human services preferred. • Team Builder: Ability to motivate, guide, and support a diverse team. • Strong Communicator: Clear and compassionate communication with staff, families, and residents. • Organized & Reliable: Skilled at balancing operations, compliance, and care. • Resilient & Compassionate: Able to handle challenges while keeping a person-centered focus.
What We Offer: • Competitive Pay & Benefits (medical, dental, vision, life insurance, 401k match) • DailyPay - make any day a payday! • Paid Training - including leadership development and industry certifications
• Advancement Opportunities with our LEAP Program • Growth-focused culture - we invest in your career every step of the way
Qualifications: • Required: High school diploma or GED, valid driver's license, and leadership capability. • Preferred: 2+ years of supervisory experience in healthcare, behavioral health, or a related field; some college coursework in human services or business.
Why Beacon? At Beacon, we don't just offer jobs - we offer fulfilling careers. As a Care Team Manager, you'll be part of a compassionate, mission-driven company that values your leadership and supports your growth. Step into a role where your impact is seen every day - both in the lives of the individuals we serve and the staff you lead.
Beacon Specialized Living Services is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.