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Smile Brands jobs in Los Angeles, CA - 112 jobs

  • Endodontist

    Smile Brands 4.6company rating

    Smile Brands job in Los Angeles, CA

    Bright Now! Dental is seeking a skilled and compassionate Part-Time Endodontist who is passionate about transforming smiles and delivering exceptional patient care. This is an exciting opportunity to practice with full clinical autonomy while being supported by an experienced and collaborative team. Whether you're looking to expand your schedule or maintain a flexible work-life balance, this role offers the opportunity to grow with a trusted dental group that values quality, innovation, and patient-centered care. Join us in Lawndale, CA where you can make a lasting impact while building strong patient relationships. Schedule (days/hours) 3 Days a month (Flexible Schedule) Responsibilities Bright Now! Dental, an affiliate of Smile Brands, is dedicated to delivering full-service dentistry at our thriving, high-volume practices. Endodontists enjoy a competitive production-based compensation plan, with average daily production ranging from $5K to $10K+ per day. Benefits Include: * Consistent Patient Referrals: 2-5 average monthly referrals (based on the office) * Schedule: 3 days per month (Flexible Schedule) * Earning Potential: Production-based compensation * Professional Growth: Access to a robust, fully-funded CE program * Visa Sponsorship: Available if needed * Veteran-Friendly: Military veterans are warmly welcomed! Join our team and take the next step in your professional journey! Qualifications What We Need From You Clinically * Doctorate of Dental Surgery (DDS) or Doctorate of Dental Medicine (DMD) required * Endodontic Specialty Certificate * Active DEA license or in progress Your Role as an Endodontist with Bright Now! Dental You will provide a wide range of endodontic procedures for your patients and provide support for our entire dental team at each dental practice you visit. You will have full autonomy over your patients and their endodontic needs and you will not have to worry about the day-to-day operations of running a practice. Compensation Compensation is based on a percentage of production About Us Benefits are determined by employment status/hours worked and include malpractice insurance, time off options, health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan. You'll also enjoy complimentary CEs and access to other internal training opportunities to support your growth. Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone! Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site. Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at *********************** Veteran Careers: If you are active duty and seeking off-duty employment or a separated/retired military specialist looking to join a new team, we welcome a conversation. Thank you for your service.
    $155k-252k yearly est. Auto-Apply 7d ago
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  • General Dentist

    Smile Brands 4.6company rating

    Smile Brands job in Los Angeles, CA

    Comprehensive Dentist - Sun Valley, CA (Monday-Friday) Bright Now Dental Sun Valley is looking for a motivated, patient-focused Comprehensive Care Dentist to join our established practice. This full-time, Monday through Friday opportunity offers competitive pay, excellent benefits, and ongoing continuing education support to help you grow professionally while delivering high-quality patient care. Why you'll love it here: * Practice at the top of your license with clinical autonomy and support. * Expand your skills every week with complimentary CE in implants, endo, clear aligners, and more. * Join a true clinical community with quarterly clinical discussions and readily accessible clinical colleagues and mentors. * Lead a strong team and build a culture of empowerment in your practice with systems that reduce chaos. * Enjoy real support - not red tape - from operations, training, talent acquisition, marketing, and compliance experts. Schedule (days/hours) Mon-Friday Responsibilities * Lead the day with purpose - kick off each morning with a team huddle to create alignment for the day. * Practice at the top of your license with clinical autonomy and full support. * Build patient relationships, conduct thorough exams and communicate treatment plans tailored to individual needs. * Empower your team - delegate effectively to team members so you can maximize efficiency and focus on dentistry. * Adhere to ethical and legal standards, following regulatory guidelines and ensuring patient confidentiality. Qualifications * DDS or DMD from an accredited school * Active state dental license, CPR Certification, and DEA License (or in process of obtaining ) * Controlled Substance License (if required by the state) * Legally authorized to work in the US. Sponsorship available for qualified candidates. About Us Benefits are determined by employment status/hours worked and include malpractice insurance, time off options, health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan. You'll also enjoy complimentary CEs and access to other internal training opportunities to support your growth. Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone! Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site. Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at *********************** Veteran Careers: If you are active duty and seeking off-duty employment or a separated/retired military specialist looking to join a new team, we welcome a conversation. Thank you for your service.
    $104k-145k yearly est. Auto-Apply 15d ago
  • Operations Manager

    Pacific Dental Services 4.6company rating

    Los Angeles, CA job

    Now is the time to join Brentwood Modern Dentistry. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, apply today! $27.75-$38.75/Hourly The role of the Operations Manager Trainee (OMT) is to gain an understanding of the skills and company knowledge to independently run a financially viable PDS supported dental office. The OMT is responsible for engaging in and owning their professional development through completing the OM Development Program while being supported by their direct supervisor. This will be done in a variety of ways: through structured curriculum completion, on the job practical application and development meetings. The OMT role is hired with the expectations that each individual will be able to independently manage a dental office in 4-6 months, following timely completion of the OM Development Program. Responsibilities * Modeling company culture, values, standards and best operational practices based on the We Believe Behavioral Framework; actively learning how to create an environment that promotes PDS culture and values daily * Assessment, hiring and retention of right fit team members through comprehensive training, supervision, counseling and coaching * Assess, investigate, and resolve staff and patient issues by analyzing the facts and circumstances to develop timely, effective, logical yet creative solutions * Execution of the PDS Operational Model with consistency to meet identified office imperatives in partnership with the Owner Dentist * Driving year over year revenue and profit growth * Management of expenses to achieve monthly goals and budget * Show proficiency and adherence to cash management and accounting protocols * How to be the catalyst in team development of the Perfect Patient Experience * How to deliver effective leadership, coaching and mentoring with team members in an effort to identify and implement opportunities for improvement * Importance of keeping commitments and open communications with direct supervisors that develops trust-based relationships and bringing forth issues and concerns openly and early * Maintains an appropriate professional appearance and demeanor in accordance with company policies; addresses others professionally and respectfully * Gains proficiency and understands the tools and resources available with regards to People related functions, such as assessment, hiring, retention, performance evaluation, separation processes and compensation guidance and execution * Ensure Compliance with Company policies, as well as State, Federal and other regulatory bodies * Report weekly to Regional Manager detailing accomplishments, areas for improvement, clear performance goals, and effectiveness of systems * By end of development program, show competency in managing a team of both Front Office and Back Office team members, displaying leadership and team development capabilities * Develop and implement an office success plan; including development of staff, and office protocols to provide for efficient operations during manager absences * Other duties and responsibilities as assigned by direct supervisor that will result in improved team member development outcomes Qualifications * High school diploma or equivalent * Five or more years of related work experience in operational management * Operations Manager Trainee must possess and maintain a valid driver's license and automobile insurance. Driver's license must be verified by completing a motor vehicle record check at the time of hire * Operations Manager Trainees are required to timely travel to multiple offices per day, in some cases several times per day, and must have reliable means of transportation to travel to assigned offices * In lieu of a valid driver's license and automobile insurance, Operations Manager Trainee must have reliable means of alternate transportation which would allow for required, timely travel to multiple offices per day, in some cases several times per day * Travel may be planned or unplanned and is subject to change without notice Preferred * Associate degree, Bachelor's degree * Five or more years of experience leading a team, mentoring and coaching subordinates Knowledge/Skills/Abilities * Results Oriented (Energetic self-starter; sets realistic goals; meets commitments; persistent, prioritizes daily to achieve results) * Effective Team Builder (Character/Integrity; communicates openly; willingness to confront; motivator/inspirer; educator/trainer, promotes learning; effective assessor of talent; consistent) * Patient Advocate (flexible and adaptive; empathetic; passionate; ethical * Process Focused Operator (data driven decision-maker; detailed; organized and structured; comprehensive knowledge of all operational processes; computer proficient) * Financial Acumen (understands profit drivers; utilizes metrics to manage; builds the financial understanding of staff and clinicians; understands local market drivers and competition * Influencer (active listener/observer of behavior; builds trust with those requiring coaching; creates a win/win need for change; tailors coaching style to the individual's needs; recognizes and celebrates improvement to sustain change) * Requires knowledge of Dental Plans,insurances fees, administrative guidelines, limitations and exclusions, reporting systems; business correspondence and business reporting techniques; and business principles of profit & loss statements * Skills required include use of knowledge of all Microsoft Applications, Epic, 1VU, BOX, and use of standard office equipment * Displays independent judgment by willingness to make timely and accurate decisions based on available information that is sometimes vague or limited in nature * Ability to multitask effectively and work in a fast paced and sometimes ambiguous environment, without compromising quality of work * Ability to prioritize tasks and projects with limited direction, while understanding and contributing to the success of the organization * Ability to read, analyze, and interpret common financial reports, and legal documents. Ability to respond to common inquiries from patients, team members, regulatory agencies, vendors, or other members of the business community * Ability to draw valid conclusions, apply sound judgment in making decisions, and to make decisions under pressure * Ability to interpret and apply policies and procedures * Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations * Strong sense of personal responsibility for tasks assigned; ability to work with others & accept direction * Strong commitment to educational advancement. Flexibility in adapting processes to meet unique needs * Ability to communicate effectively and present information, both verbally and in writing. Ability to lead a team, prioritize their duties, coach, mentor, train, write effective performance evaluations, conduct feedback and handle tem member relations issues * Organizational ability by demonstrating a systematic approach in carrying out assignments. Very orderly and excels at cutting through confusion and turning chaos into order * Demonstrates a strong ability to identify, analyze, and solve problems * Detail oriented, organized, process focused, problem solver, self-motivated proactive, patient focused * Ability to create presentations and use outstanding presentation skills Work Environment * The work environment characteristics described here are representative of what a team member encounters while performing the essential functions of this job * This is primarily a sedentary office classification but may require field visits and driving. Temperature conditions are controlled with no direct exposure to hazardous physical substances * The noise level in the work environment is usually low to moderate. There is occasional exposure to irate team members vendors or patients * While performing the duties of this job, the team member is regularly required to sit, stand, walk, keyboard, to finger, handle, or feel, reach with hands and arms, see, talk and hear * The team member will frequently lift and/or carry reports, records and other materials that typically weigh less than 40 pounds. The team member is occasionally required to stoop, kneel, bend, or crouch * Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard, calculator, and other standard office equipment Benefits * Medical, dental, and vision insurance * Paid time off * Tuition Reimbursement * 401K * Paid time to volunteer in your local community Upon completion of the Operations Manager training program, this role will be a salaried position. Compensation Information $27.75-$38.75 / Hourly PDS Health is an Equal Opportunity Employer. We celebrate diversity and are united in our mission to create healthier and happier team members. #LI-PDS
    $27.8-38.8 hourly Auto-Apply 8d ago
  • Advisor, People Relations

    Pacific Dental Services 4.6company rating

    Los Angeles, CA job

    The primary role of the People Relations Advisor is to provide support, solutions, and recommendations on various employee relations matters and educates on company policies, practices, employment laws and regulations to ensure consistency and compliance. This position requires an individual who has strong interpersonal skills, is perceptive, and can work well with team members at all levels within the organization and provide a balanced approach to support team members and business operational needs. Responsibilities To perform this job successfully, an individual must be able to perform each essential function satisfactorilywith or without accommodation. The requirements listed below are representative, but not all inclusive, of theknowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individualswith disabilities to perform the essential job functions. * Educate and provide guidance on employment best practices. * Be a credible, trusted, and reliable resource for team members at all levels. * Be a subject matter expert in employee relations and provide training as needed. * Provides advice and solutions on a broad range of team member related matters. * Advises management on coaching team members as well as the delivery of corrective actions and terminations. * Provide guidance and recommendations for conflict/problem resolution to team members as well as management. Provide creative solutions. * Conducts investigations in response to team member and applicant complaints regarding, harassment, discrimination, retaliation, and other sensitive matters. * Manages and tracks all employee issues, complaints, and documentation in case management system. * Analyze employee relations trends and work with business leaders to develop proactive solutions. * Closely partner with the Leaves department as it relates to leave of absences and accommodations. * Make recommendations on HR processes, programs, and training as it relates to employee relations/compliance. * Assists in maintaining Team Member Handbook and develops and recommends new approaches, policies, and procedures to improve the People Relations Department as well as services we provide to the regions and departments. * Ensure compliance with Company policies, as well as State, Federal and other regulatory bodies. * Adherence to company values such as the mission statement and "We Believe" statements to ensure that all team members continually strive for excellence. * Maintain professional appearance and demeanor in accordance with Company policy. * Responsible for maintaining all employee relations documentation as determined by governing agencies. * Performs other duties as assigned or as necessary. Required * 5+ years' Generalist/Employee Relations experience. * Bachelor's Degree in related Field * HR Management certification, SHRM Certified Professional (PHR) or Senior Professional (SPHR) preferred. * Any equivalent combination of experience and training that provides the required knowledge, skills, and abilities. Knowledge/Skills/Abilities * Advanced knowledge of employment laws and practices, the principles and practices of employee relations, human resources, and administration; knowledge of sound techniques in all aspects of employee management; knowledge of the organizations and operations of administrative programs. * Analytical skills to synthesize complex or diverse information. Ability to research information and analyze data to arrive at valid conclusions, recommendations, and plans of action. Problem solving skills to gather & analyze information in order to identify and resolve problems in a timely manner. Planning/organizing of effective prioritization skills, and uses time efficiently to develops realistic action plans. * Leadership ability to inspire and motivate others to succeed. Provides and accepts constructive criticism in positive manner. Ability to establish rapport in order to create trusting relationships. Excellent interpersonal and coaching skills. * Management skills to include staff in planning, decision-making, facilitating and process improvement. Makes self available to team members. Quality management by consistently looking for ways to improve programs to promote quality, accuracy and thoroughness. * Displays judgment by willingness to make timely and accurate decisions based on available information. Must have the ability to exercise considerable judgment and discretion. Evidence of the practice of a high level of confidentiality. * Excellent computer skills in a Microsoft Windows environment (Outlook, Excel, Power Point, Access, etc.) as well as overall database management and record keeping. * Ability to prepare comprehensive reports and represent ideas clearly and concisely, both orally and in writing. Must communicate clearly and persuasively in positive or negative situations in group or one on one setting. * Ability to develop long-term plans and programs and to evaluate work accomplishments; ability to apply and adapt practices and techniques to the special requirements of senior management; ability to establish and maintain effective relationships with other management staff, employees, and the general public. * Must have a sense of urgency to deal with sensitive employee relations issues, and have the ability to make critical decisions, while prioritizing issues based on their severity. * Must be able to work independently with little direction, and have the ability to make sound decisions on sensitive issues, while balancing the needs of all parties. Benefits * Medical, dental, and vision insurance * Paid time off * Tuition Reimbursement * 401K * Paid time to volunteer in your local community Compensation Information $93,000.00-$117,000.00 / Annually PDS Health is an Equal Opportunity Employer. We celebrate diversity and are united in our mission to create healthier and happier team members. #LI-PDS
    $93k-117k yearly Auto-Apply 8d ago
  • Temporary Specialist, Payroll

    Pacific Dental Services 4.6company rating

    Irvine, CA job

    Now is the time to join PDS Health. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, apply today! The Specialist, Payroll is required to provide support to the Provider Payroll Team to ensure providers (Doctor) are paid in accordance with executed contracts. This incumbent will be responsible for all tasks necessary to accomplish payroll processing objectives including, but not limited to, incentives, bonus, guarantee pay, and other compensation. Must have the ability to manage inquires in a timely manner to mitigate all risk related to Doctors Pay. This position works closely with IT and Finance to ensure pay is accurate and aligned with recorded production by the provider (Doctor). Tasks must be executed within the critical timelines with strong attention to detail, accuracy while ensuring all regulatory state and federal requirements are in compliance. The incumbent must be dedicated to teamwork, strong customer service and ability to multitask. Must have strong problem resolution capabilities, with a commitment to process improvement. Additionally, this position will produce reports to requisite departments and management as appropriate and will assist in providing accounting services and expertise in the execution and / or development of accounting processes and procedures. Responsibilities * Accurate and timely processing of the semi-monthly payroll specific to Provider Pay * Accurate and timely processing of Provider Incentives, Bonus, Guarantee Pay and Allowances * Responsible for meeting accelerated processing timelines driven by payroll and accounting processing * Responsible for researching and resolving payroll inquiries to all levels of the * Responsible for communicating procedures, practices and policies to regional management and employees. Facilitates management and employee understanding of pay, payroll processes, and production data impacting * Analyze current procedures and practices to look for efficiency, effectiveness, and opportunities to streamline processes amongst Payroll, Finance, and other key * Develops, recommends, and implements new approaches to payroll policies and procedures to effect continual improvements and efficiency within the * Responsible for testing system upgrades and system changes as it pertains to pay policies, practices and procedures for payroll and time and labor * Provide training to the regions for time and labor and Payroll self-service, as * Perform various journal entries, account reconciliations, and provide General Ledger support as * Conduct routine audits of all fields in the payroll system and assist with external audit requests as needed. Finalizes year- end reconciliation audits and * Analyzes, prepares, and inputs payroll data ensuring compliance with all applicable state and federal wage and hour * Prepares weekly, monthly, quarterly, and year-end reports (gross payroll, hours worked, vacation accrual, tax deductions, benefit deductions, etc.) for * Remain current on new legislation and regulatory ruling impacting payroll. Enforce adherence to such requirements and advise management as necessary on required * Responsible for maintaining all doctor documentation related to Payroll as dictated by governing * Ensures accurate adherence to classification of doctors in accordance with the FLSA and state * Perform other duties as assigned my management or as may be neccessary Qualifications * Bachelor's Degree in Accounting, Finance, Human Resources or related field, and 2+ years of relevant work experience. In lieu of a degree, 4+ years of experience is required. * Knowledge of general payroll practices, Federal and State regulations, and SOX controls. * Comprehensive knowledge of federal, multi-state, and local tax regulations. * Knowledge of GAAP accounting and general ledger journal entry processing. Preferred * Experience in a multi-regional healthcare, retail, or dental * Certified Payroll Professional (CPP) * Master's Degree or CPA preferred. * Experience in Ulti Pro Payroll or similar systems implementation * Advanced query writing Knowledge/Skills/Abilities * Ability to multi-task effectively without compromising the quality of the * Excellent interpersonal, oral, and written communication * Detail oriented, organized, process focused, problem solver, proactive, ambitious, customer service * Ability to draw conclusions and make independent decisions with limited * Ability to respond to common inquiries from customers, staff, regulatory agencies, vendors, and other members of the business * Self-motivated, reliable individual capable of working independently as well as part of a * Problem solving skills to gather & analyze information in order to identify and resolve problems in a timely manner arrive at valid conclusions, recommendations, and plans of * Analytical skills to synthesize complex or diverse information. Ability to research information and analyze data to arrive at valid conclusions, recommendations, and plans of * Actively share ideas in a constructive and positive manner by listening to and objectively considering ideas and suggestions from * Ability to communicate complex payroll information to region * Ability to interpret and apply policies and Benefits * Medical, dental, and vision insurance * Paid time off * Tuition Reimbursement * 401K * Paid time to volunteer in your local community Compensation Information $69,000.00-$83,000.00 / Annually PDS Health is an Equal Opportunity Employer. We celebrate diversity and are united in our mission to create healthier and happier team members.
    $69k-83k yearly Auto-Apply 8d ago
  • Analyst III, Epic Application Cadence Prelude

    Pacific Dental Services 4.6company rating

    Irvine, CA job

    Now is the time to join PDS Health. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, apply today! The Analyst III, Epic Application Cadence Prelude is responsible for the design, build, implementation, and ongoing support of the Epic Cadence (scheduling) and Prelude (registration) modules. This analyst collaborates closely with clinical, revenue cycle, and operational stakeholders to optimize scheduling and registration workflows, ensure data integrity, and enhance the overall patient access experience Responsibilities * Serves as a subject matter expert (SME) for the Cadence and Prelude application or advanced system features. * Designs, configures, and optimizes Cadence scheduling and Prelude registration workflows to support patient access, front-end revenue cycle, and operational efficiency. * Serves as a primary escalation point for complex Cadence/Prelude issues. Conducts in-depth troubleshooting and partners with Epic and operational stakeholders to resolve system defects and workflow challenges. * Collaborates with cross-functional teams to optimize workflows, integrate Epic with other systems, and enhance user experience. * Owns highly complex projects, such as multi-module implementations or enterprise-wide systems upgrades; leads medium-scale projects, including scoping, design, implementation, testing and go-live support. * Other duties and responsibilities as assigned. Qualifications * Bachelor's degree in IT, healthcare, or a related field (or equivalent experience). * Multiple Epic certifications or mastery in a key module. Cadence and/or Prelude is required. * Epic certification must be current or have been actively utilized within the past two years. * 3+ years of relevant experience. * Strong project management and leadership skills. Preferred * Professional certifications in healthcare information systems or business applications. * Experience in managing clinical and business information systems within a healthcare environment. * Knowledge of dental operations, integrated care delivery systems, and healthcare application ecosystems. * Demonstrated experience leading patient experience or digital engagement initiatives. Knowledge/Skills/Abilities * Strong problem-solving and troubleshooting skills with the ability to analyze complex issues and recommend effective solutions. * Exceptional interpersonal and communication skills with the ability to collaborate with technical and non-technical stakeholders. * Demonstrated organizational skills, with the ability to prioritize tasks, manage multiple projects, and meet deadlines. * Proven ability to work independently as well as within a team environment. * Customer service-driven mindset with a focus on continuous improvement and operational efficiency. Benefits * Medical, dental, and vision insurance * Paid time off * Tuition Reimbursement * 401K * Paid time to volunteer in your local community Compensation Information $103,000.00-$133,000.00 / Annually PDS Health is an Equal Opportunity Employer. We celebrate diversity and are united in our mission to create healthier and happier team members. #LI-PDS
    $103k-133k yearly Auto-Apply 8d ago
  • Dental Assistant

    Smile Brands 4.6company rating

    Smile Brands job in Long Beach, CA

    "You belong here with us at !"Bright Now! Dental!" We're looking for a Dental Assistant professional who will work closely with our Dentist. Our commitment is in everything we do. Smile Brands is strongly rooted in encouraging and empowering people to branch out beyond their comfort zones. We believe in individual journeys of personal and professional discovery in an environment where people feel safe, supported, welcomed and seen. Schedule (days/hours) Monday, Tuesday, Wednesday, Thursday, rotate Fridays and Saturdays Responsibilities * Prepare treatment rooms and sterilize dental instruments * Assist the dentist during procedures by handing instruments and ensuring patient comfort * Take and develop X-rays as needed * Educate patients on proper oral hygiene and post-procedure care * Maintain accurate patient records and update charts * Manage inventory and order dental supplies as required * Ensure compliance with infection control protocols and safety regulations * Assist with front office tasks, such as scheduling appointments and processing payments, if needed * We provide our patients with our core value of the 3 G's: Greeting, Guiding and Gratitude! Qualifications * Must have certs to be hired: * cpr or bls * x-ray license Compensation $20-$22/hr About Us Benefits are determined by employment status/hours worked and include paid time off ("PTO"), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan. Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone! Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site. Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at ***********************.
    $20-22 hourly Auto-Apply 2d ago
  • Sr I, Business Tax

    Pacific Dental Services 4.6company rating

    Irvine, CA job

    Now is the time to join PDS Health. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, apply today! The primary purpose and role of this position is a tax senior to help provide leadership to staff and handle the day-to-day tax compliance and planning to ensure timely and accurate tax reporting, effective tax planning, and assist in process improvements. Responsibilities * Assist with annual preparation of tax returns utilizing OneSource and CCH Axcess * Ensure the compliance process is working to deliver the extension filings, year-end planning, and quarterly estimated tax calculations, as needed. * Maintain proficiency with respect to current tax laws and tax law changes including the ability to perform tax research. * Research and memorandum writing skills are required to help document positions. * Help tax team monitor status of electronic filing of tax returns to ensure timely filing / acceptance by taxing authorities. * Knowledge and experience of tax issues related to Individual, C-Corps, S-Corps and Partnerships. * Act as mentor, support, and assist in the development and training of staff. * Bring forth ideas to improve processes and materials. * Ensure compliance with Company policies, as well as State, Federal and other regulatory bodies. * Other duties as assigned. Qualifications * Bachelor's Degree and at least 3 or more years of experience related to corporate tax work. In lieu of degree, 5+ years of experience is required. * Experience managing and coaching others. Preferred * CPA or EA license * Master's degree, 4 or more years of tax experience. * Knowledge/Skills/Abilities * Ability to multi-task effectively in a fast-paced environment without compromising the quality of the work. * Excellent interpersonal, oral and written communication skills. * Detail oriented, organized, process focused, problem solver, proactive, ambitious, customer service focused. * Actively share ideas in a constructive and positive manner by listening to and objectively considering ideas and suggestions from others. * Ability to function effectively in various software systems, such as Microsoft Excel, Outlook, CCH Axcess, BNA tax planning software and various tax research software. * Ability to prioritize various tasks and projects to meet deadlines. * Benefits * Medical, dental, and vision insurance * Paid time off * Tuition Reimbursement * 401K * Paid time to volunteer in your local community Compensation Information $103,000.00-$133,000.00 / Annually PDS Health is an Equal Opportunity Employer. We celebrate diversity and are united in our mission to create healthier and happier team members.
    $103k-133k yearly Auto-Apply 8d ago
  • Registered Denta Assistant

    Smile Brands 4.6company rating

    Smile Brands job in Simi Valley, CA

    "You belong here with us at Bright Now! Dental!" We're looking for a Registered Dental Assistant professional who will work closely with our Dentist. Our commitment is in everything we do. Smile Brands is strongly rooted in encouraging and empowering people to branch out beyond their comfort zones. We believe in individual journeys of personal and professional discovery in an environment where people feel safe, supported, welcomed and seen Schedule (days/hours) Monday-Friday Responsibilities * Prepare treatment rooms and sterilize dental instruments * Assist the dentist during procedures by handing instruments and ensuring patient comfort * Take and develop X-rays as needed * Educate patients on proper oral hygiene and post-procedure care * Maintain accurate patient records and update charts * Manage inventory and order dental supplies as required * Ensure compliance with infection control protocols and safety regulations * Assist with front office tasks, such as scheduling appointments and processing payments, if needed * We provide our patients with our core value of the 3 G's: Greeting, Guiding and Gratitude! Qualifications * Must have certs to be hired: * cpr or bls * rda license Compensation $24-$26/hr About Us Benefits are determined by employment status/hours worked and include paid time off ("PTO"), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan. Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone! Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site. Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at ***********************
    $24-26 hourly Auto-Apply 2d ago
  • Specialist, Specialty Back Office Platform

    Pacific Dental Services 4.6company rating

    Irvine, CA job

    Now is the time to join PDS Health. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, apply today! The Specialist, Specialty Back Office Platform is responsible for supporting the operational execution of the PDS Health specialty back office platform which provides resources and best practices to specialists and specialty dental assistants. This role is a trusted subject matter expert and leader within the organization as it relates to the specialty back office platform and is asked and able to use this skillset to collaborate with field team members and internal departments to drive the execution of resources for onboarding/ educational programs, operational best practices, and ongoing support to regional and office level teams. This role will support department leaders and cross-functional teams in identifying specialty role trends, best practices for recruiting and retention, and ensuring that operational guidelines support specialty back office teams to enable sustainable growth and scalability of the PDS Health Platform. Responsibilities * Supports SRMs and SBOS/SBOMs through office/region visits and field engagement to provide feedback, recommend solutions, and drive execution of specialty back office initiatives and programs * Provides direct support to SBOM/S roles to drive educational programs, mentorship frameworks, and professional development opportunities to strengthen specialty back office leadership pipelines. * Supports Specialty Operations Dept team members in the strategy, design and implementation of specialty back office policies, procedures and resources. * Serves as an advocate for specialty back office roles across the organization to ensure National Support Departments are aligned with field-level needs and enhancement requests, including but not limited to system-based IT improvements. * Acts as a strategic partner and SME to the Training and Field Development teams lending expertise in regards to specialty back office training programs and best practices on topics such as clinical workflows, back office efficiencies, and operational process improvements. * Continuously evaluates instructional and developmental content based on system upgrades, field team feedback, and best practices and coordinates with the training and field development teams to schedule updates to content. * Conducts detailed clinical and back office workflow analysis in Epic and partners with operational, clinical, and IT stakeholders to address gaps or pain points in an effort to increase efficiency and user acceptance for field teams. * Acts as an SME and additional support for New Market or DeNovo Specialty Back Office by coordinating and managing key pre-opening activities such as set ups and standard ordering processes. * Builds long-range partnerships with external suppliers and vendors to manage affiliated independent contractor account set ups, place specialty supply orders as needed, verify contract pricing, and ensure that appropriate discounts and/or promotions are applied. * Develop and maintain specialty back office platform documentation such as SOPs, quick reference guides, and other resources on internal systems such as PDS Connect. * Support field teams with any specialty platform issues submitted through the ticketing system to ensure their concerns are addressed/resolved in a timely manner. * Other duties as assigned by Management. Qualifications * Bachelor's Degree from an accredited college in business or related discipline. In lieu of degree, 6+ years related work experience. * A minimum of 2 years' experience in a specialty back-office position in a PDS supported practice. * Travel 40% of the time. Preferred * Prior coursework or on-the-job training in the fields of dentistry, business, or training. * Experience leading a team, mentoring and coaching subordinates. * Experience of working in a start-up environment. * Experience in dental or retail industry is preferred. Knowledge/Skills/Abilities * Ability to multi-task effectively without compromising the quality of the work. * Excellent interpersonal, oral and written communication skills. * Detail oriented, organized, process focused, problem solver, proactive, ambitious, customer service focused. * Ability to draw conclusions and make independent decisions with limited information. * Ability to respond to common inquiries from customers, staff, regulatory agencies, vendors, and other members of the business community. * Self-motivated, reliable individual capable of working independently as well as part of a team. Benefits * Medical, dental, and vision insurance * Paid time off * Tuition Reimbursement * 401K * Paid time to volunteer in your local community Compensation Information $83,000.00-$103,000.00 / Annually PDS Health is an Equal Opportunity Employer. We celebrate diversity and are united in our mission to create healthier and happier team members. #LI-PDS
    $35k-41k yearly est. Auto-Apply 8d ago
  • Mgr, Digital Marketing Email

    Pacific Dental Services 4.6company rating

    Irvine, CA job

    Now is the time to join PDS Health. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, apply today! The Email Marketing Manager plays a pivotal role in executing email marketing & SMS strategies to grow brand awareness, drive lead generation across 1,100+ practices and nurture consumer retention & loyalty for PDS Health's brands. This position focuses on improving email/SMS marketing campaigns, optimizing existing campaigns, and ensuring the successful integration of email marketing & digital marketing strategic initiatives across the organization. The manager will lead a team of specialists under the direction of the Digital Marketing director, providing mentorship and strategy for the team. The manager will have an analytical and collaborative mindset, capable of managing multiple projects and ensuring alignment with broader marketing strategies. Responsibilities * Collaborate and execute marketing strategies provided by Brand Strategy team and Stakeholders. * Direct & develop scalable, personalized, automated marketing campaigns using Salesforce Marketing Cloud (SFMC), leveraging email, landing pages, SMS and segments in Salesforce Data Cloud. * Manage lead capture process and landing pages to support lead and demand generation programs, to successfully reach new customers and expand revenue growth within existing customer base. * Serve as an internal subject matter expert on SFMC; be the lead administrator of campaigns / marketing journeys, working hands-on within SFMC. * Partner with IT, Salesforce, Business Intelligence (BI), and other internal/external resources to identify methods of collecting or leveraging customer data, develop campaigns/journeys that are seamlessly integrated with the product experience(s). * Managing marketing automation, segmentation and workflows; updating and managing mailing and subscriber lists as well as ensuring compliance with CANSPAM & TCPA requirements. * Manage the prospect and customer database by creating targeted lists and segments and maintain list health. * Create meaningful database segmentation so we can tailor campaign and program messages for target audiences across specific market segments. * Responsible for system/data integration (i.e. Salesforce HealthCloud, Salesforce Data Cloud, EDW, etc.) to improve marketing automations and ensure their successful implementation with marketing technologies and data sources. * Collaborate with Stakeholders, Digital Marketing, BI and Digital Analytics to continuously analyze, personalize, and A/B test marketing campaigns. * Collaborate and mentor email marketing team members on integrated, cross-channel campaigns. * Manage, collect and report digital marketing KPIs; present business updates, including analytics/KPIs, budgets and forecasting. * Responsible for email and automation Quality Assurance from design rendering to email functionality and proper data segmentation. * Deliver ongoing review of best-in-class marketing automation approaches, present trend reports, benchmark historical and industry best in class results; Stay current on emerging technologies. Qualifications: * 3-5 years of experience administering marketing automation solutions in Salesforce Marketing Cloud. * BA/BS Degree in Marketing, Communications or related field. In lieu of degree 5+ years of experience is required or the equivalent combination of education and experience. * Minimum 2-4 years of management experience. * Salesforce Marketing Certifications (Administrator, Specialist, Developer and/or Consultant). * Strong experience with HTML & CSS for email and landing page production. * Experience in Marketing Automation Execution Strategy for both B2B and B2C clients. * Proficiency with SQL queries. * Experience analyzing and reporting on data and translating analytics, consumer research and financial analysis into effective marketing strategies. * Strong knowledge of email best practices and CAN-SPAM & TCPA. * Experience managing relationships with outside vendors and consultants. Preferred: * Experience in a healthcare, clinical, or dental environment. * 6+ years of experience administering marketing automation solutions in Salesforce Marketing Cloud. * Salesforce DataCloud Certification a plus. Knowledge/Skills/Abilities: * Demonstrated management experience in a large, multi-faceted and fast-paced environment; effectively prioritizes and executes tasks in a high-pressure environment. * Ability to effectively provide input on creative development from a local, regional and patient-first perspective. * Ability to collaborate with all marketing teams members effectively (creative, digital, PR, etc.). * Project management, logistical coordination and customer service skills; very strong customer service orientation. * Exceptional analytical and problem-solving abilities; applies sound judgment on a range of issues/decisions; proactive and actively manages the outcome for prevention or minimization of issues. * Strong abilities in managing the daily operations of department(s) or work unit while developing long term (3-5 years) goals. * Strong strategic thinking abilities to understand and process complex information and exercise sound judgement. * Outstanding leadership skills; plus exceptional time management and prioritization abilities. Dedication to personal development and education. * Ability to build trust with those requiring coaching, create a win/win need for change, and recognize and celebrate improvement to sustain change. Benefits * Medical, dental, and vision insurance * Paid time off * Tuition Reimbursement * 401K * Paid time to volunteer in your local community Compensation Information $130,000.00-$168,000.00 / Annually PDS Health is an Equal Opportunity Employer. We celebrate diversity and are united in our mission to create healthier and happier team members. #LI-PDS
    $130k-168k yearly Auto-Apply 8d ago
  • Healthcare Coordinator

    Pacific Dental Services 4.6company rating

    Carson, CA job

    Now is the time to join The Dental Office of Carson. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, apply today! $18.00-$25.50/Hourly The primary role of the Healthcare Coordinator (HC) is to partner with supported Dentists to help gain a financial commitment from the patient to start the best course of treatment with urgency. Key responsibilities include understanding and utilizing financial options to support case acceptance, educating patients on treatment choices, overcoming common patient objections, and proactively keeping Dentist's schedules productive. The Healthcare Coordinator should support each patient in a consultative and educational manner while consistently supporting a Perfect Patient Experience (PPE) and creating Patients for Life (PFL). Responsibilities * Models company culture, values, standards, and best operational practices based on the We Believe Behavioral Framework * Gain a financial commitment from the patient to start the dentistry that the Dentist is diagnosing for their patient * Achieve proficiency in PDS system and tools, skills, and talents to assist patients in making the best possible decision for their unique wants and needs * Executes the HC Handoff in partnership with each clinician on every exam patient * Subject Matter Expert on all available financial options to give patients choices to start dentistry that fits in their budget * Professionally overcome common patient objections to starting treatment * Obtain necessary insurance pre-authorizations for patients who need this prior to completing treatment * Ensure the office is exemplifying the Comprehensive Care Model within the offices as well as referrals outside the office * Active participant in daily morning huddles, monthly team meetings and any other meetings as required * Thorough understanding of business imperatives and how the role directly impacts metrics and results * Demonstrates stewardship of the PDS Brand making decisions consistent with the PDS Brand framework * Becomes knowledgeable on the Mouth Body Connection and supports clinical excellence through comprehensive patient care * Maintains an appropriate professional appearance and demeanor in accordance with company policies; addresses others professionally and respectfully always * Ensures Compliance with Company policies, as well as State, Federal and other regulatory bodies * Other duties and responsibilities as assigned Qualifications * High School Diploma or general education degree (GED) * Travel might be required between offices Preferred * Prior course work or on-the-job training in the fields or dentistry, insurance, or business Knowledge/Skills/Abilities * Knowledge of office practices, technology applications and patient insurances. * Results Oriented (Energetic self-starter; sets realistic goals; meets commitments; persistent, prioritizes daily to achieve results). * Patient Advocate (flexible and adaptive; empathetic; passionate; ethical). * Process Focused Operator (data driven decision-maker; detailed; organized and structured; comprehensive knowledge of all operational processes; computer proficient). * Financial Acumen (understands profit drivers; utilizes metrics to manage; builds the financial understanding of team members staff and clinicians; understands local market drivers and competition). * Influencer (active listener/observer of behavior; creates a win/win need for change) * Self-motivated, reliable individual capable of working independently as well as part of a team. * Ability to multi-task effectively without compromising the quality of the work. * Excellent interpersonal, oral and written communication skills. * Ability to handle and maintain extreme confidentially Patient records. * Organized, detail-oriented individual able to work in a fast-paced environment. Benefits * Medical, dental, and vision insurance * Paid time off * Tuition Reimbursement * 401K * Paid time to volunteer in your local community Compensation Information $18.00-$25.50 / Hourly PDS Health is an Equal Opportunity Employer. We celebrate diversity and are united in our mission to create healthier and happier team members. #LI-PDS
    $18-25.5 hourly Auto-Apply 8d ago
  • Specialty Back Office Supervisor

    Pacific Dental Services 4.6company rating

    Corona, CA job

    The Specialty Back Office Supervisor is responsible for recruiting and developing Specialty DAs in their region. They are responsible for managing a team of 10 to 15 Specialty DAs. They will develop their team through effective leadership, coaching, and mentoring. The Specialty Back Office Supervisor will develop a culture where the Specialty DA team is fully integrated at the office level. They will work closely with the Regional Manager of Specialty to ensure the back office is prepared for a successful start up of new specialty services in an office. The position includes daily travel to assigned offices in the region. They are responsible for managing the scheduling of the Specialty DAs and ensuring offices are appropriately staffed. They will conduct regional training to ensure Specialty DAs are in compliance with state and federal mandatory regulations, following best practices, and delivering the PPE. The Specialty Back Office Supervisor is responsible for ensuring their team maintains an appropriate and adequate clinical supply in the dental practice, while simultaneously remaining fiscally responsible. Must support the policies and goals of PDS and thus participate in the growth and future of the company. Responsibilities * Create an environment in assigned region that promotes a Specialty culture where Specialty DAs are integrated at the office level. * Recruit, develop, and manage 10 to 15 Specialty DAs. Contribute to their performance reviews, and conduct performance counseling when appropriate. - Act as a liaison between Field Operations and Specialty Support. * Work with Regional Manager of Specialty to implement new procedures and best practices at the field level with concurrent accountability. * Manage scheduling of a master specialty calendar for Specialists and Specialty Assistants, ensuring the offices are appropriately staffed. * Provide effective leadership, coaching, and mentoring of Specialty DAs in an effort to identify and implement opportunities for improvement and to execute specialty best practices. * Develop and conduct effective regional training & meetings through the development and execution of outstanding group presentation skills. * Ensures Specialty DAs maintain strict compliance with State, Federal and other regulations, (e.g., OSHA, WC, Dental Board, HIPAA, ADA, FEHA, DOL, HR policies and practices). * Ensure Specialty DAs are in compliance with the applicable state's Dental Auxiliaries Table of Permitted Duties. * Ensure Specialty DAs actively participate in the Perfect Patient Experience by attending to patient's individual concerns and promoting the good qualities of the Specialists. * Work closely with the GP lead to ensure appropriate and adequate clinical supply and equipment for the Specialists, while simultaneously remaining fiscally responsible. * Understand what is involved in a successful start-up and roll-out of Specialty services in an office. * Ensure Specialty DAs have completed all appropriate training as outlined by the Education Development Department. * Report monthly to the Regional Manager of Specialty detailing accomplishments and areas for improvement. - Maintain an appropriate professional appearance and demeanor in accordance with Company policies. Ensure compliance with Company policies, as well as State, Federal and other regulatory bodies. * Other duties as assigned by management. Qualifications * Equivalent to high school diploma or general education degree (GED); specified training courses as mandated by state for certification, licensure, or registration requirements. Preferred * Associate degree, Bachelor's degree, or one-year certificate from an accredited college or technical school, or equivalent combination of education and experience. Knowledge/Skills/Abilities * Ability to read, analyze, and interpret documents such as business periodicals, professionals journals, technical procedure manuals, safety rules, operating and maintenance instructions, and governmental regulations. * Ability to communicate effectively and present information, both verbally and in writing, to patients and co-workers. * Ability to interpret a variety of instructions furnished in written, verbal, or diagram form. * Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, decimals, and percentages. * Ability to compute rate, ratio and percentages, ratios, and proportions to practical situations. * Three to five years of related Specialty experience. * One to two years of experience in managing employees and teams. Benefits * Medical, dental, and vision insurance * Paid time off * Tuition Reimbursement * 401K * Paid time to volunteer in your local community Compensation Information $68,700.00-$92,700.00 / Annually PDS Health is an Equal Opportunity Employer. We celebrate diversity and are united in our mission to create healthier and happier team members. #LI-PDS
    $68.7k-92.7k yearly Auto-Apply 8d ago
  • Patient Care Coordinator

    Smile Brands 4.6company rating

    Smile Brands job in Lancaster, CA

    As a Patient Care Coordinator, you'll have a key role in creating positive patient experiences using our innovative G3 approach (Greeting, Guiding, Gratitude). You'll help patients feel welcome and supported whether they are coming in for treatment or calling to schedule an appointment. You will also assist them with financial arrangements for treatment. Schedule (days/hours) MON,WED,FRI TWO SAT Responsibilities * Greeting: Create a welcoming atmosphere for patients and greet each patient with a warm welcome * Guiding: Assist patients with check in/check out procedures (including insurance verification), schedule appointments, and provide information about services and payment options, guiding them through their visit with ease and professionalism * Gratitude: Express appreciation to patients for choosing us for their dental care and treat everyone with respect and professionalism Qualifications * At least one year related experience * Knowledge of dental terminology * Strong communication and interpersonal skills, with a focus on delivering exceptional customer service Preferred Qualifications * Previous experience in a dental or medical office setting Compensation $19-$20 About Us Benefits are determined by employment status/hours worked and include paid time off ("PTO"), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan. Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone! Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site. Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at ***********************
    $37k-46k yearly est. Auto-Apply 3d ago
  • Receptionist

    Pacific Dental Services 4.6company rating

    Costa Mesa, CA job

    Now is the time to join 17th Street Modern Dentistry. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, apply today! The primary role of the Receptionist involves helping to get patients into the office, connecting with them on the phone or in person and greeting patients and guests in a professional, friendly and hospitable manner. The receptionist should demonstrate a warm and approachable disposition to each patient in every interaction either on the phone or in person consistently providing a Perfect Patient Experience (PPE) and creating Patients for Life (PFL). Responsibilities * Modeling company culture, values, standards, and best operational practices based on the We Believe Behavioral Framework * Support the PPE process by helping to get patients to come into the office and continue the connection once they are in the office through ensuring they are comfortable during their visit * Schedule appointments that result in each healthcare provider having a smooth, productive day * Interact and communicate with patients and guests in the reception area during their wait time * Answer telephones in a timely manner and handle all calls with efficiency and thoroughness * Ensure that all tasks on the front office checklist are completed daily * Post payments to patient accounts in accordance with Company policies * Subject Matter Expert in practice management system with regards to patient registration, e-check in, ensuring account information is accurate and up to date for each visit * Be efficient in patient check in, obtaining all necessary consents and promptly notifying back office of each patient's arrival and presenting any pertinent patient information to the back-office team * Confirm all patient appointments in accordance with the office confirmation policies or a minimum of 2 days in advance * Ensure all patient messages received from the Contact Center are returned and resolved in a timely manner * Active participant in daily morning huddles, monthly team meetings and any other meetings as required * Thorough understanding of business imperatives and how the role directly impacts metrics * Demonstrates stewardship of the PDS Brand making decisions consistent with the PDS Brand framework * Becomes knowledgeable and supports clinician on patient education regarding the Mouth-Body Connection * Maintains an appropriate professional appearance and demeanor in accordance with company policies; addresses others professionally and respectfully * Ensures Compliance with Company policies, as well as State, Federal and other regulatory bodies * Other duties and responsibilities as assigned Qualifications * High School Diploma or general education degree (GED) Preferred * Prior course work or on-the-job training in the fields or dentistry, insurance, or business Knowledge/Skills/Abilities * Knowledge of office practices, technology applications and patient insurances * Results Oriented (Energetic self-starter; sets realistic goals; meets commitments; persistent, prioritizes daily to achieve results) * Patient Advocate (flexible and adaptive; empathetic; passionate; ethical) * Process Focused Operator (data driven decision-maker; detailed; organized and structured; comprehensive knowledge of all operational processes; computer proficient) * Financial Acumen (understands profit drivers; utilizes metrics to manage; builds the financial understanding of team members and clinicians; understands local market drivers and competition) * Influencer (active listener/observer of behavior; creates a win/win need for change) * Self-motivated, reliable individual capable of working independently as well as part of a team * Ability to manage tasks and time effectively without compromising the quality of the work * Excellent interpersonal, oral and written communication skills * Ability to handle and maintain extreme confidentially with patient records * Organized, detail-oriented individual able to work in a fast-paced environment Benefits * Medical, dental, and vision insurance * Paid time off * Tuition Reimbursement * 401K * Paid time to volunteer in your local community PDS Health is an Equal Opportunity Employer. We celebrate diversity and are united in our mission to create healthier and happier team members.
    $31k-36k yearly est. Auto-Apply 2d ago
  • Registered Dental Assistant

    Smile Brands 4.6company rating

    Smile Brands job in Eastvale, CA

    "You belong here with us at Bright Now! Dental!" We're looking for a Registered Dental Assistant professional who will work closely with our Dentist. Our commitment is in everything we do. Smile Brands is strongly rooted in encouraging and empowering people to branch out beyond their comfort zones. We believe in individual journeys of personal and professional discovery in an environment where people feel safe, supported, welcomed and seen Schedule (days/hours) Monday 8am-5pm, Tuesday 10am-7pm, Wednesday& Friday 9am-6pm, Saturday 8am-4pm Responsibilities * Prepare treatment rooms and sterilize dental instruments * Assist the dentist during procedures by handing instruments and ensuring patient comfort * Take and develop X-rays as needed * Educate patients on proper oral hygiene and post-procedure care * Maintain accurate patient records and update charts * Manage inventory and order dental supplies as required * Ensure compliance with infection control protocols and safety regulations * Assist with front office tasks, such as scheduling appointments and processing payments, if needed * We provide our patients with our core value of the 3 G's: Greeting, Guiding and Gratitude! Qualifications * Must have certs to be hired: * cpr or bls * rda license Compensation $22.50-$23/hr About Us Benefits are determined by employment status/hours worked and include paid time off ("PTO"), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan. Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone! Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site. Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at ***********************
    $22.5-23 hourly Auto-Apply 9d ago
  • Treatment Coordinator

    Smile Brands 4.6company rating

    Smile Brands job in Corona, CA

    As a Treatment Care Coordinator, you'll have a key role in creating positive patient experiences using our innovative G3 approach (Greeting, Guiding, Gratitude). You'll help patients feel welcome and supported whether they are coming in for treatment or calling to schedule an appointment. You will also assist them with financial arrangements for treatment. Schedule (days/hours) Monday 8-5, Tuesday 9-6, Wednesday 9-6, Thursday 9-6, Friday 9-6, Saturday 9-6 Responsibilities * Greeting: Create a welcoming atmosphere for patients and greet each patient with a warm welcome * Guiding: Assist patients with check in/check out procedures (including insurance verification), schedule appointments, and provide information about services and payment options, guiding them through their visit with ease and professionalism * Gratitude: Express appreciation to patients for choosing us for their dental care and treat everyone with respect and professionalism Qualifications * At least one year of related experience * Knowledge of dental terminology * Strong communication and interpersonal skills, with a focus on delivering exceptional customer service Compensation $18.00 About Us Benefits are determined by employment status/hours worked and include paid time off ("PTO"), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan. Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone! Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site. Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at ***********************
    $44k-57k yearly est. Auto-Apply 9d ago
  • Analyst III, Epic Application Ambulatory

    Pacific Dental Services 4.6company rating

    Irvine, CA job

    Now is the time to join PDS Health. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, apply today! The Analyst III, Epic Application Ambulatory is responsible for the design, implementation, testing and ongoing support for the Epic Ambulatory module. This role works closely with clinical and operational stakeholders to optimize workflows, enhance provider efficiency, and ensure the delivery of high-quality patient care through the electronic health record system. Responsibilities * Serves as a subject matter expert (SME) for the Epic Ambulatory application or advanced system features. * Leads medium scale projects, including scoping, design, implementation, testing, and go-live support. * Collaborates with cross-functional teams to optimize workflows, integrate Epic with other systems, and enhance user experience * Configures and maintains the Epic Ambulatory application to support clinical workflows. * Owns highly complex projects, such as multi-module implementations or enterprise-wide systems upgrades; leads medium-scale projects, including scoping, design, implementation, testing and go-live support. * Other duties and responsibilities as assigned. Qualifications * Bachelor's degree in IT, healthcare, or a related field (or equivalent experience). * Multiple Epic certifications or mastery in a key module. Ambulatory is required. * Epic certification must be current or have been actively utilized within the past two years. * 3+ years of relevant experience. * Strong project management and leadership skills. Preferred * Professional certifications in healthcare information systems or business applications. * Experience in managing clinical and business information systems within a healthcare environment. * Knowledge of dental operations, integrated care delivery systems, and healthcare application ecosystems. * Demonstrated experience leading patient experience or digital engagement initiatives. Knowledge/Skills/Abilities * Strong problem-solving and troubleshooting skills with the ability to analyze complex issues and recommend effective solutions. * Exceptional interpersonal and communication skills with the ability to collaborate with technical and non-technical stakeholders. * Demonstrated organizational skills, with the ability to prioritize tasks, manage multiple projects, and meet deadlines. * Proven ability to work independently as well as within a team environment. * Customer service-driven mindset with a focus on continuous improvement and operational efficiency. Benefits * Medical, dental, and vision insurance * Paid time off * Tuition Reimbursement * 401K * Paid time to volunteer in your local community Compensation Information $103,000.00-$133,000.00 / Annually PDS Health is an Equal Opportunity Employer. We celebrate diversity and are united in our mission to create healthier and happier team members. #LI-PDS
    $103k-133k yearly Auto-Apply 8d ago
  • Operations Manager

    Pacific Dental Services 4.6company rating

    Ontario, CA job

    Now is the time to join Dentists of Ontario Ranch. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, apply today! $27.75-$38.75/Hourly The role of the Operations Manager Trainee (OMT) is to gain an understanding of the skills and company knowledge to independently run a financially viable PDS supported dental office. The OMT is responsible for engaging in and owning their professional development through completing the OM Development Program while being supported by their direct supervisor. This will be done in a variety of ways: through structured curriculum completion, on the job practical application and development meetings. The OMT role is hired with the expectations that each individual will be able to independently manage a dental office in 4-6 months, following timely completion of the OM Development Program. Responsibilities * Modeling company culture, values, standards and best operational practices based on the We Believe Behavioral Framework; actively learning how to create an environment that promotes PDS culture and values daily * Assessment, hiring and retention of right fit team members through comprehensive training, supervision, counseling and coaching * Assess, investigate, and resolve staff and patient issues by analyzing the facts and circumstances to develop timely, effective, logical yet creative solutions * Execution of the PDS Operational Model with consistency to meet identified office imperatives in partnership with the Owner Dentist * Driving year over year revenue and profit growth * Management of expenses to achieve monthly goals and budget * Show proficiency and adherence to cash management and accounting protocols * How to be the catalyst in team development of the Perfect Patient Experience * How to deliver effective leadership, coaching and mentoring with team members in an effort to identify and implement opportunities for improvement * Importance of keeping commitments and open communications with direct supervisors that develops trust-based relationships and bringing forth issues and concerns openly and early * Maintains an appropriate professional appearance and demeanor in accordance with company policies; addresses others professionally and respectfully * Gains proficiency and understands the tools and resources available with regards to People related functions, such as assessment, hiring, retention, performance evaluation, separation processes and compensation guidance and execution * Ensure Compliance with Company policies, as well as State, Federal and other regulatory bodies * Report weekly to Regional Manager detailing accomplishments, areas for improvement, clear performance goals, and effectiveness of systems * By end of development program, show competency in managing a team of both Front Office and Back Office team members, displaying leadership and team development capabilities * Develop and implement an office success plan; including development of staff, and office protocols to provide for efficient operations during manager absences * Other duties and responsibilities as assigned by direct supervisor that will result in improved team member development outcomes Qualifications * High school diploma or equivalent * Five or more years of related work experience in operational management * Operations Manager Trainee must possess and maintain a valid driver's license and automobile insurance. Driver's license must be verified by completing a motor vehicle record check at the time of hire * Operations Manager Trainees are required to timely travel to multiple offices per day, in some cases several times per day, and must have reliable means of transportation to travel to assigned offices * In lieu of a valid driver's license and automobile insurance, Operations Manager Trainee must have reliable means of alternate transportation which would allow for required, timely travel to multiple offices per day, in some cases several times per day * Travel may be planned or unplanned and is subject to change without notice Preferred * Associate degree, Bachelor's degree * Five or more years of experience leading a team, mentoring and coaching subordinates Knowledge/Skills/Abilities * Results Oriented (Energetic self-starter; sets realistic goals; meets commitments; persistent, prioritizes daily to achieve results) * Effective Team Builder (Character/Integrity; communicates openly; willingness to confront; motivator/inspirer; educator/trainer, promotes learning; effective assessor of talent; consistent) * Patient Advocate (flexible and adaptive; empathetic; passionate; ethical * Process Focused Operator (data driven decision-maker; detailed; organized and structured; comprehensive knowledge of all operational processes; computer proficient) * Financial Acumen (understands profit drivers; utilizes metrics to manage; builds the financial understanding of staff and clinicians; understands local market drivers and competition * Influencer (active listener/observer of behavior; builds trust with those requiring coaching; creates a win/win need for change; tailors coaching style to the individual's needs; recognizes and celebrates improvement to sustain change) * Requires knowledge of Dental Plans,insurances fees, administrative guidelines, limitations and exclusions, reporting systems; business correspondence and business reporting techniques; and business principles of profit & loss statements * Skills required include use of knowledge of all Microsoft Applications, Epic, 1VU, BOX, and use of standard office equipment * Displays independent judgment by willingness to make timely and accurate decisions based on available information that is sometimes vague or limited in nature * Ability to multitask effectively and work in a fast paced and sometimes ambiguous environment, without compromising quality of work * Ability to prioritize tasks and projects with limited direction, while understanding and contributing to the success of the organization * Ability to read, analyze, and interpret common financial reports, and legal documents. Ability to respond to common inquiries from patients, team members, regulatory agencies, vendors, or other members of the business community * Ability to draw valid conclusions, apply sound judgment in making decisions, and to make decisions under pressure * Ability to interpret and apply policies and procedures * Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations * Strong sense of personal responsibility for tasks assigned; ability to work with others & accept direction * Strong commitment to educational advancement. Flexibility in adapting processes to meet unique needs * Ability to communicate effectively and present information, both verbally and in writing. Ability to lead a team, prioritize their duties, coach, mentor, train, write effective performance evaluations, conduct feedback and handle tem member relations issues * Organizational ability by demonstrating a systematic approach in carrying out assignments. Very orderly and excels at cutting through confusion and turning chaos into order * Demonstrates a strong ability to identify, analyze, and solve problems * Detail oriented, organized, process focused, problem solver, self-motivated proactive, patient focused * Ability to create presentations and use outstanding presentation skills Work Environment * The work environment characteristics described here are representative of what a team member encounters while performing the essential functions of this job * This is primarily a sedentary office classification but may require field visits and driving. Temperature conditions are controlled with no direct exposure to hazardous physical substances * The noise level in the work environment is usually low to moderate. There is occasional exposure to irate team members vendors or patients * While performing the duties of this job, the team member is regularly required to sit, stand, walk, keyboard, to finger, handle, or feel, reach with hands and arms, see, talk and hear * The team member will frequently lift and/or carry reports, records and other materials that typically weigh less than 40 pounds. The team member is occasionally required to stoop, kneel, bend, or crouch * Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard, calculator, and other standard office equipment Benefits * Medical, dental, and vision insurance * Paid time off * Tuition Reimbursement * 401K * Paid time to volunteer in your local community Upon completion of the Operations Manager training program, this role will be a salaried position. Compensation Information $27.75-$38.75 / Hourly PDS Health is an Equal Opportunity Employer. We celebrate diversity and are united in our mission to create healthier and happier team members. #LI-PDS
    $27.8-38.8 hourly Auto-Apply 8d ago
  • Advisor, People Relations

    Pacific Dental Services 4.6company rating

    Irvine, CA job

    Now is the time to join PDS Health. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, apply today! The primary role of the People Relations Advisor is to provide support, solutions, and recommendations on various employee relations matters and educates on company policies, practices, employment laws and regulations to ensure consistency and compliance. This position requires an individual who has strong interpersonal skills, is perceptive, and can work well with team members at all levels within the organization and provide a balanced approach to support team members and business operational needs. Responsibilities To perform this job successfully, an individual must be able to perform each essential function satisfactorilywith or without accommodation. The requirements listed below are representative, but not all inclusive, of theknowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individualswith disabilities to perform the essential job functions. * Educate and provide guidance on employment best practices. * Be a credible, trusted, and reliable resource for team members at all levels. * Be a subject matter expert in employee relations and provide training as needed. * Provides advice and solutions on a broad range of team member related matters. * Advises management on coaching team members as well as the delivery of corrective actions and terminations. * Provide guidance and recommendations for conflict/problem resolution to team members as well as management. Provide creative solutions. * Conducts investigations in response to team member and applicant complaints regarding, harassment, discrimination, retaliation, and other sensitive matters. * Manages and tracks all employee issues, complaints, and documentation in case management system. * Analyze employee relations trends and work with business leaders to develop proactive solutions. * Closely partner with the Leaves department as it relates to leave of absences and accommodations. * Make recommendations on HR processes, programs, and training as it relates to employee relations/compliance. * Assists in maintaining Team Member Handbook and develops and recommends new approaches, policies, and procedures to improve the People Relations Department as well as services we provide to the regions and departments. * Ensure compliance with Company policies, as well as State, Federal and other regulatory bodies. * Adherence to company values such as the mission statement and "We Believe" statements to ensure that all team members continually strive for excellence. * Maintain professional appearance and demeanor in accordance with Company policy. * Responsible for maintaining all employee relations documentation as determined by governing agencies. * Performs other duties as assigned or as necessary. Required * 5+ years' Generalist/Employee Relations experience. * Bachelor's Degree in related Field * HR Management certification, SHRM Certified Professional (PHR) or Senior Professional (SPHR) preferred. * Any equivalent combination of experience and training that provides the required knowledge, skills, and abilities. Knowledge/Skills/Abilities * Advanced knowledge of employment laws and practices, the principles and practices of employee relations, human resources, and administration; knowledge of sound techniques in all aspects of employee management; knowledge of the organizations and operations of administrative programs. * Analytical skills to synthesize complex or diverse information. Ability to research information and analyze data to arrive at valid conclusions, recommendations, and plans of action. Problem solving skills to gather & analyze information in order to identify and resolve problems in a timely manner. Planning/organizing of effective prioritization skills, and uses time efficiently to develops realistic action plans. * Leadership ability to inspire and motivate others to succeed. Provides and accepts constructive criticism in positive manner. Ability to establish rapport in order to create trusting relationships. Excellent interpersonal and coaching skills. * Management skills to include staff in planning, decision-making, facilitating and process improvement. Makes self available to team members. Quality management by consistently looking for ways to improve programs to promote quality, accuracy and thoroughness. * Displays judgment by willingness to make timely and accurate decisions based on available information. Must have the ability to exercise considerable judgment and discretion. Evidence of the practice of a high level of confidentiality. * Excellent computer skills in a Microsoft Windows environment (Outlook, Excel, Power Point, Access, etc.) as well as overall database management and record keeping. * Ability to prepare comprehensive reports and represent ideas clearly and concisely, both orally and in writing. Must communicate clearly and persuasively in positive or negative situations in group or one on one setting. * Ability to develop long-term plans and programs and to evaluate work accomplishments; ability to apply and adapt practices and techniques to the special requirements of senior management; ability to establish and maintain effective relationships with other management staff, employees, and the general public. * Must have a sense of urgency to deal with sensitive employee relations issues, and have the ability to make critical decisions, while prioritizing issues based on their severity. * Must be able to work independently with little direction, and have the ability to make sound decisions on sensitive issues, while balancing the needs of all parties. Benefits * Medical, dental, and vision insurance * Paid time off * Tuition Reimbursement * 401K * Paid time to volunteer in your local community Compensation Information $93,000.00-$117,000.00 / Annually PDS Health is an Equal Opportunity Employer. We celebrate diversity and are united in our mission to create healthier and happier team members. #LI-PDS
    $93k-117k yearly Auto-Apply 8d ago

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