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  • Product Manager

    Smith.Ai 3.9company rating

    Smith.Ai job in Los Altos, CA or remote

    About Us Smith.ai builds AI voice agents that redefine how SMBs handle phone calls - allowing businesses to book appointments, take payments, and manage complex call flows without missing a beat. We serve a wide range of businesses, from law firms to home contractors and many other service-based companies, leveraging the latest in LLMs, speech-to-text, and text-to-speech to deliver human-like conversation at scale. With over 4,000 SMBs already trusting Smith.ai (and staying with us thanks to world-class retention), we're driving the next wave of AI innovation where it matters most: real-world customer interactions. The Role As a Product Manager, you'll contribute to the development, launch, and ongoing improvement of our products and internal tools-most notably, our AI Receptionist. You'll work at the intersection of strategy and execution, helping shape product direction while diving into the details to scope, de-risk, and deliver features that matter. Recent projects include supporting the development of a custom greeting feature and creating clear, engaging video documentation for both internal teams and customers. You'll thrive in a fast-paced, high-growth environment where balancing user needs with business goals is essential. As part of a small, collaborative team, you'll play a key role in influencing both our product and our culture. Reporting to the Director of Product, you'll help advance our product vision by translating real customer problems into thoughtful, scalable solutions. About You You thrive in dynamic environments, bringing a thoughtful, solutions-oriented mindset and a strong bias toward action. You're a systems thinker who can communicate complex ideas clearly, and you balance hands-on execution with an eye toward long-term product goals. More specifically, this role is a great fit is you are: A proactive communicator who can move work forward with appropriate guidance Comfortable navigating ambiguity and committed to driving measurable results Curious and eager to understand problems deeply, learning from teammates and customers alike A quick learner who sees challenges as opportunities for growth Focused on making meaningful progress rather than chasing perfection If you prefer to work entirely independently, this may not be the right role. We're looking for someone who thrives in collaboration, adapts quickly, and contributes actively to a supportive, team-driven environment. What You Will Do Drive Product Development: Manage features from ideation through launch by defining requirements, scoping work, and coordinating timelines. You'll also support the bug-triage process for the AI Receptionist, ensuring high-priority issues are quickly assessed, communicated, and resolved to minimize customer impact. Help Shape the Roadmap: Partner with stakeholders to refine product direction and contribute to a roadmap grounded in customer needs and business goals. Collaborate Cross-Functionally: Work closely with design and engineering, and partner with founders, Product & Ops teams, customer support, and marketing to design, validate, and launch new products and features. Analyze Opportunities: Conduct business and user analysis to understand market trends, identify customer needs, and surface opportunities for improvement or growth. Learn the System: Develop a deep understanding of how our tools work today-their strengths, limitations, and edge cases-so you can recommend improvements while recognizing when scope is expanding. Prioritize Effectively: Maintain and organize the product backlog by weighing dependencies, impact, and tradeoffs to support efficient delivery. Improve Processes & Documentation: Help extend successful processes across teams, support operational excellence, and ensure important knowledge is captured through clear, accessible documentation. What You'll Bring Must Have: Based in or operates primarily within the Eastern Time Zone (EST) 2-4+ years of product management experience, delivering user-focused solutions. Experience in startups (Seed to Series B). Successful team-based remote work environment experience (e.g., Slack, Teams) Adept in project management and development tools (e.g., ClickUp, GitHub). Proven success managing full product lifecycles, from shaping to shipping to improvement. Ability to connect customer feedback to actionable and impactful product improvements Nice to Have: Spanish proficiency (conversational to fluent) to support collaboration with our Spain-based engineering team Product management experience within B2B Product-focused organizations SaaS, AI/ML, or SMB-focused product experience. An understanding of prompt engineering, RAG, and other AI mechanisms, or even more experience in training ML models. Familiarity with Figma's FigJam or other shaping tools Why You'll Love Working Here Fully remote team Competitive compensation ($125k-$150K depending on experience), plus equity. Robust benefits package including medical, dental, vision, 401(k), life insurance, FSA, and unlimited FTO. Work with passionate, kind, and driven teammates across the globe. A mission that matters: Helping small businesses succeed in an AI-powered world. We're committed to building a team that reflects the world we live in. We welcome applicants from all backgrounds and walks of life. Discrimination has no place here.
    $125k-150k yearly Auto-Apply 37d ago
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  • Remote Oracle Utilities Techno-Functional Expert

    Blockchain Technologies. LLC 4.1company rating

    Remote or San Francisco, CA job

    A leading technology solutions provider is looking for an Oracle Utility - Techno Functional Consultant with significant experience in Oracle Utilities applications. This role requires expertise in SQL and PL/SQL along with a deep understanding of the utility industry. Candidates should have at least a bachelor's degree and 5-7 years of experience in Oracle Utilities implementations. The position is primarily remote, offering a competitive hourly rate based on experience. #J-18808-Ljbffr
    $126k-235k yearly est. 4d ago
  • IT Operations Specialist

    Productboard, Inc. 4.2company rating

    San Francisco, CA job

    You drive the strategy, Spark does the stakeholder updates. The AI for PMs. We are looking for an IT Operations Specialist who is proactive, resourceful, and excited to support a fast-growing global company. You'll be the primary IT point of contact for our San Francisco office, ensuring our team has a seamless technology experience - whether that's setting up laptops, maintaining AV systems, supporting SaaS access, or coordinating with vendors and logistics partners. This role is hands‑on and varied: you'll support day‑to‑day IT requests, maintain our office technology environment, and work closely with a distributed IT team across North America and Europe. You'll also help drive the way our IT operations scale - expanding automation, enhancing service desk capabilities, and using AI agents to streamline workflows and processes across the company. On a Typical Day, You Will… Purchase, track, and deploy laptops, peripherals, and IT/AV equipment Manage shipping, receiving, and logistics for onboarding/offboarding and remote team members Maintain and troubleshoot office AV systems (conference rooms, Zoom Rooms, displays, audio equipment) Process employee support tickets related to devices, access, connectivity, and SaaS tools Handle access management in Google Workspace, Okta, and other internal systems (Zoom, Notion, 1Password, Envoy, etc.) Be the process owner for onboarding and offboarding Write internal documentation and help improve operational workflows Support office infrastructure such as Wi‑Fi, printers, and shared devices Maintain a clear and accurate IT asset inventory Work closely with Office Management, People Ops, Security, and Workplace teams Communicate with external vendors to coordinate purchases, repairs, and service requests Identify recurring issues and implement automation or self‑service solutions where possible (e.g., scripted workflows, MDM automations, AI/agent‑driven support) Help build and improve our service desk experience, including optimizing ticket routing, creating knowledge‑base content, and piloting tools like Glean or agent‑based IT support Evaluate and recommend opportunities for tool consolidation, cost savings, and improved vendor partnerships Proactively improve IT operations by analyzing patterns, reducing manual workload, and standardizing systems and processes About You Experience in IT Operations, Desktop Support, or Helpdesk roles Comfortable working independently and taking ownership of your responsibilities Familiar with mac OS and iOS environments Working knowledge of Google Workspace, Okta, Slack, Zoom, and SaaS administration You are independent, proactive, and able to take ownership without micro‑management Basic networking knowledge (LAN, Wi‑Fi, VPN) Strong communication skills and a helpful, customer‑first attitude Organized and reliable, with solid time and task management Interest in leveraging automation, modern IT tools, or AI‑driven workflows to improve efficiency and employee experience Nice to have Experience with MDM systems (e.g., Kandji, Jamf, Intune) Prior involvement in office setups, expansions, or relocations Understanding of IT security best practices Exposure to service desk platforms, workflow automation tools, or AI/agent‑based work automation systems (e.g. Glean) Experience improving IT operations through process standardization, tooling rationalization, or vendor optimization The expected base pay range for this position in the San Francisco area is $97,400 - $129,100. In addition to the base pay, this role is eligible for competitive equity awards and benefits. Productboard's pay ranges are determined by role, level, and location. Within the range, the successful candidate's starting base pay will be determined based on factors including job‑related skills, experience, qualifications, relevant education or training, and market conditions. These ranges may be modified in the future. About Productboard At Productboard, we're on a mission to help product teams build exceptional products with clarity and confidence. As the leading intelligent product management platform, we empower over 4,000 companies, including Salesforce, SAP, Autodesk, and Kroger, to understand what customers need, prioritize what to build next, and align everyone around a shared roadmap. Headquartered in San Francisco with offices in Prague and Brno, Czechia, we're backed by some of the world's most respected investors, including Index Ventures, Kleiner Perkins, Sequoia Capital, Bessemer Venture Partners, Tiger Global, and Dragoneer. We're proud to be consistently recognized as one of the best places to work by BuiltIn and Comparably, and to count ourselves among the world's leading unicorn companies. Well‑funded and financially disciplined, we have the stability and runway to build boldly for the long term. Over the past few years, we've rearchitected our platform from the ground up to serve enterprise scale and set the foundation for the next era of product management. Now we're entering an exciting new phase with Productboard Spark, our AI‑first, agentic experience that transforms how product teams work. Spark is a true collaborator that deeply understands your product context, company strategy, and customer needs, helping teams move faster and make smarter, more confident decisions. Join us as we build the future of product management. About our culture Imagine working in a place where everything matters - most importantly, you. At Productboard, values aren't just something we like to talk about, they're something we live and breathe. We believe in creating a work environment where: People feel empowered, supported, and included Trust and transparency are built into the way we work Creativity, curiosity, and continuous improvement are encouraged and nurtured every day Forming our company values was a group effort, with every employee allowed to contribute. From profit‑sharing initiatives, like stock options, to open calendars and communication, we don't waste time on politics or ego. We champion openness by sharing our goals, successes, and failures. Join colleagues who are passionate about what they do. Team members who are invested in their work environment, and the future of Productboard. Help shape our company, culture, and product! We are an equal opportunity employer and champion equity. We aim to help people from all backgrounds, cultures, and groups realize their full potential at Productboard. We do not tolerate any discrimination or harassment based on gender identity, race, color, religion, age, sexual orientation, non‑disqualifying physical or mental disability, national origin, veteran status, or any other bias covered by appropriate law. All aspects of employment, including hiring, training, promotion, and terminations, are based on merit, competence, performance, and business needs. We are committed to an inclusive hiring process and provide all candidates with equal opportunity to demonstrate their abilities. Togetherness is one of our core values, and our Diversity Council helps to ensure that we uphold the values of authenticity, humanity, and diversity to create an environment where every person matters. We are committed to leading by example to drive societal change. #J-18808-Ljbffr
    $97.4k-129.1k yearly 5d ago
  • Hybrid Global Equity Operations Manager

    Grammarly, Inc. 4.1company rating

    Remote or San Francisco, CA job

    A leading AI productivity platform seeks a Senior Equity Operations Manager to enhance their global equity program in San Francisco. This role focuses on the technical, operational, and compliance aspects of equity administration. Candidates should have 4-7 years in equity operations or legal/finance, along with a CEP Level I certification. The position offers a competitive salary ranging from $158,000 to $218,000 per year, depending on experience and location, alongside a comprehensive benefits package. #J-18808-Ljbffr
    $158k-218k yearly 7d ago
  • Engineering Leader, AgentOps Platform

    Scale Ai, Inc. 4.1company rating

    San Francisco, CA job

    A leading AI company in San Francisco is seeking a motivated individual to manage their engineering team. The role involves driving product delivery, collaborating with teams, and mentoring engineers. Successful candidates will have extensive experience in tech leadership and a track record of developing high-quality products. You'll be part of a dynamic, hybrid environment with competitive compensation and benefits. #J-18808-Ljbffr
    $45k-73k yearly est. 6d ago
  • Technical Deployment Lead, Life Sciences

    Openai 4.2company rating

    San Francisco, CA job

    Model Deployment for Business - San Francisco OpenAI's Forward Deployed Engineering (FDE) team turns research breakthroughs into production-grade systems. We embed deeply with customers to solve high-leverage problems and act as the delivery engine for our most complex large-scale engagements. We move quickly from prototype to production and surface reusable patterns that shape our platform. We operate at the intersection of deployment and development - working closely with OpenAI Research, Product and Partnerships. About the Role This is a founding role. As AMER's first Technical Deployment Lead (TDL), you will define how OpenAI delivers complex systems to customers. You will own how they are built, shipped, and adopted. You'll translate business outcomes into a technical plan, run day-to-day execution across FDEs, Researchers, and Customer Engineers, and partner with customer teams to ensure delivery supports their goals. You will own delivery end-to-end: embedding with customers to map workflows and success criteria, ensuring components ship on time, and leading readiness and change management for adoption. You'll track progress, manage dependencies, make sequencing decisions, and drive 0→1 prototypes through MVP and scale. You will also share field insights with Product and Research to guide roadmap and priorities. Success will be measured first and foremost by impact - deployments that deliver measurable value against customer goals, drive adoption, and become critical to their workflows. Additional measures of success include delivery reliability (milestones hit, low reopen/churn), operating leverage (patterns reused across deployments), judgment under pressure, and product impact (field signal that shifts roadmaps/architectures). This is a high-trust, high-autonomy role. Success requires deep technical project management expertise, extreme ownership of outcomes, and an ability to immerse in customer workflows and partner with customer teams to solve complex engineering problems at pace. This role is based in San Francisco. We use a hybrid work model of 3 days in the office per week. We offer relocation assistance. Travel up to 50% is required. In this role, you will: Own the technical delivery plan for multiple interdependent workstreams. Translate business objectives into a roadmap with milestones, dependencies, and acceptance criteria. Run day-to-day engineering execution. Track and drive delivery across OpenAI FDE and customer teams. Keep progress unblocked and sequenced. Make real-time trade-offs on scope and priority to protect the critical path. Embed with customer teams to land production deployments and drive adoption. Map workflows, shape tools/integrations, and translate requirements into a delivery plan. Lead onboarding, adoption, and change management. Partner with Product and Research so platform components and research workstreams land in time to support deployment goals. Codify solution patterns and evals. Extract reusable patterns and package field signals to improve product and models. Own value cases and ROI. Set impact hypotheses, baselines, and KPIs; run pre-/post-deployment measurement and report to exec sponsors. Shape how we engage Life Sciences customers You'll thrive in this role if you: Bring 7+ years of customer‑facing technical delivery leadership. Have expertise in Life Sciences Track record of successfully leading large, complex, high-stakes customer engagements where customer outcomes depended on tight coordination and fast decision making, ideally involving AI. Excel in high ambiguity environments. Know how to simplify complex and dynamic work. Move fluidly between system level understanding and execution level detail; can dive into customer workflows/data, map constraints, sketch architectures and move ambiguous problems to shipped systems. Think strategically and pattern-match. Able to step back from execution detail, recognise broader trends across deployments, and connect customer needs to scalable, reusable solutions. Have strong technical fluency and sharp sequencing instincts. Confident discussing technical details, pressure-testing architectures, and making trade-offs. Have shipped AI/LLM systems. You understand solution patterns, integration basics, and production pitfalls. You're a translator with executive presence. You make complex technical trade-offs legible to business leaders and convert strategy into day-to-day technical execution. Enjoy being onsite with customers to accelerate delivery (often 25-50%, sometimes higher). About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology. #J-18808-Ljbffr
    $96k-137k yearly est. 3d ago
  • Director of Fleet Operations

    Ring Inc. 4.5company rating

    Menlo Park, CA job

    Mainspring Energy is revolutionizing power generation with the world's most flexible and adaptable local power generation technology, the Mainspring Linear Generator. Commercial, industrial, and utility leaders are choosing Mainspring over traditional options like engines, turbines, and fuel cells to quickly and reliably deliver local power for EV charging, commercial facilities, data centers, and grid-scale operations. The Mainspring Linear Generator is fuel flexible, ramps up and down to meet demand, and utilizes a flameless reaction with near-zero NOx emissions. Backed by top-tier investors including Khosla Ventures, Bill Gates, American Electric Power, Lightrock, and General Catalyst Mainspring designs, manufactures and delivers its products to customers across the U.S. today, and we're quickly scaling for international expansion. Inspired by our vision of the affordable, reliable, net-zero carbon grid, Mainspring is rapidly expanding within the $816B global electricity equipment market, and we're hiring the best talent to meet growing customer demand around the globe. We welcome a broad range of backgrounds, experiences, and talents to bring fresh perspectives and ongoing innovation to our customers. We are looking to build relationships with people who share our values: Pragmatic Optimism Building a new category of world-class power generation requires the optimism of ambition and creativity, balanced with practicality to solve problems efficiently. The challenges that arise are opportunities for growth. Excellence without Ego We bring expertise and commitment to creating the best customer experience, from sales to deployment and service, just as we apply deep technical rigor to building and delivering world-class products. We strive for excellence and behave as leaders with the humility to acknowledge our challenges, both collectively and as individual contributors. Proactive Collaboration The integration and cross-disciplinary nature of Mainspring's business requires intentionally seeking out others who bring different skills, perspectives, and priorities. Our culture of inclusion and respect extends beyond our team to interactions with our partners and customers. More information can be found at ************************ Job Overview Mainspring Energy is seeking a highly experienced and strategic Director of Fleet Operations to manage the preventive maintenance and emergency response for our fleet of linear generators as we accelerate their deployment to customer sites. This is an ideal opportunity for a proven leader to apply their operational and strategic skills in a dynamic, challenging, and high-growth environment. Responsibilities Team Leadership: Lead, mentor, and develop the O&M team, including geographically distributed field service technicians and supervisors. Performance Management: Manage key operational metrics, including equipment Availability, Mean Time to Repair (MTTR), First Time Fix Rate (FTFR), Customer Satisfaction, and adherence to service level agreements (SLAs). Fleet Maintenance: Direct the team in all aspects of fleet maintenance, including troubleshooting, repairs, and preventive maintenance. This encompasses planning of routine tasks such as seal and filter replacements, periodic inspections, and the management of sensors, controls, and software. Safety and Emergency Response: Lead the field safety team, ensuring the implementation of training, processes, and controls to safeguard both personnel and equipment. In emergencies, coordinate resources, response, and both internal and external communications. Process Improvement: Standardize processes among teams to ensure the effective and efficient resolution of complex operational problems. Strategic Planning: Develop comprehensive business plans, including budget allocation, hiring strategies, shift schedules, tooling, and inventory stocking levels. Training Development: With the Training Manager, lead the creation of a structured Tier 1 Maintenance training program. This program should expedite the proficiency of new field service technicians and reseller partners in performing maintenance tasks. Cross-Functional Collaboration: Work closely with Sales and Product leaders to deliver exceptional customer service. This includes early engagement with the Installation and Commissioning resources within the Sales team. Engage Fleet Operations and Analytics (FOA) and Customer Success teams for monitoring, advanced diagnostics, and customer communications. Collaborate with Engineering leaders to continuously improve the product by efficiently communicating findings and operational data from customer sites. Collaborate with the air compliance team to ensure timely data submission to agencies. Participate in defining contract structures in cooperation with Sales, Legal, and executive teams. Vendor Management: Evaluate and oversee the development of potential partnerships with contractors. Qualifications Leadership Experience: Previous experience in a leadership role managing technical service teams operating at customer sites. Adaptability: Demonstrated success in dynamic, frequently changing, and geographically dispersed work environments. Leadership Style: A strategic yet hands-on leadership approach-able to take responsibility for the team, mentor staff, and lead by example. Regulatory Knowledge: Understanding of labor laws. Workforce Planning: Ability to design effective shift schedules. Vendor Management: Experience in managing contractors and developing potential external partnerships. $175,000 - $205,000 a year This position is onsite at our Menlo Park HQ. The salary will be adjusted to reflect local market conditions based on employee location as well as the experience of the employee. Along with the base salary, Mainspring offers pre-IPO stock options + benefits. Does your experience not meet all of our posted requirements? Studies have shown that some people are less likely to apply to positions unless they meet every listed requirement. At Mainspring, we are committed to building a diverse, inclusive, flexible, and collaborative environment, so if you want to help us transition the world to clean and affordable electricity, and don't meet all posted requirements for a particular role, we'd still love to hear from you. Mainspring can sometimes be flexible enough to shift responsibilities for the right person, or otherwise identify open or upcoming roles that may better fit your professional background. In more traditional words, Mainspring Energy, Inc is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. This compensation and benefits information is based on Mainspring Energy's estimate as of the date of publication and may be modified in the future. We generally do not negotiate on salary once we have made an offer. The level of pay within the range will depend on a variety of job-related factors that may include location, relevant prior experience and/or education, or particular skills and expertise. New hires joining the company tend to be paid within the starting base pay range noted above, with opportunities to increase pay over time based on development of additional skills, competencies, and company-specific knowledge. #J-18808-Ljbffr
    $175k-205k yearly 3d ago
  • Remote Golang Platform Engineer - Compute

    Vercel.com 4.1company rating

    Remote or San Francisco, CA job

    A leading cloud infrastructure company is seeking a Software Engineer with 5+ years of experience to manage compute clusters using Golang and Terraform. The role involves improving performance, collaborating on features, and working within a team-oriented environment. This position offers a competitive compensation package, including equity, with base pay for the San Francisco location estimated between $180,000 and $280,000. #J-18808-Ljbffr
    $180k-280k yearly 7d ago
  • Senior PLM Manager - Global Hardware & ODM

    Crusoe 4.1company rating

    San Francisco, CA job

    A fast-growing technology company in California is seeking a Staff/Senior Staff PLM Manager to lead the implementation of a global Product Lifecycle Management system. This key role will drive operational efficiency, govern product data, and support the company's transition to an Original Design Manufacturer model. Candidates should possess a Bachelor's degree in Engineering or a related field, have over 10 years of experience in PLM, and show proficiency in major PLM tools like Arena or SAP. This position offers a competitive salary and benefits. #J-18808-Ljbffr
    $122k-179k yearly est. 7d ago
  • Senior IT Support Specialist

    Openai 4.2company rating

    San Francisco, CA job

    About the Team The IT Services and Support team provides seamless, reliable IT solutions across OpenAI. We run a fast-moving helpdesk environment that supports employees, manages vendor relationships and equipment inventory, and continually improves our processes and documentation to enhance the employee experience. About the Role As a Senior IT Support Specialist, you will handle advanced troubleshooting and own more complex IT initiatives. In addition to supporting employees day-to-day, you will lead process improvements, manage vendors, and drive technical projects that enhance OpenAI's IT environment. This role is based in our San Francisco office and requires five days per week on site. Relocation assistance is available. In this role, you will: Improve Support Systems and Processes: Collaborate with cross-functional teams to identify opportunities for improvement, support the creation and maintenance of repeatable workflows (such as onboarding and device imaging), and contribute innovative ideas during IT team meetings. Collaborate across OpenAI: Work closely with cross-functional teams (Security, Facilities, People Ops, etc.) to ensure seamless employee experiences. Clearly articulate issues, potential solutions, and timelines to both technical and non-technical stakeholders. Act as Frontline IT Support: Serve as the primary point of contact for troubleshooting hardware, software, and network issues, ensuring prompt and reliable resolution of employee requests. Manage Vendors and Equipment: Coordinate with logistics team and vendors for procurement, repairs, and maintenance while managing hardware and software inventories to maintain secure, up-to-date, and standardized systems. Participate in on-call rotation: Join a scheduled helpdesk on-call rotation for priority incidents. You might thrive in this role if you: Have strong technical expertise in mac OS (with a working knowledge of Windows as a plus), identity and device management (e.g., Azure AD, Jamf, Intune), and enterprise collaboration tools like Google Workspace, Office 365, Slack, and Atlassian products. Demonstrate excellent written and verbal communication skills, ensuring clarity and professionalism in both internal and external interactions. Excel at troubleshooting and problem-solving within Mac and mac OS environments, ensuring smooth operations for users. Have experience orchestrating high-production all-hands events, managing the AV and technical aspects to ensure successful outcomes. Are experienced with Jira, leveraging it for IT service management (ITSM) to streamline processes, track incidents, and ensure efficient support ticket handling and resolution. Are highly driven and motivated, with a proactive approach to problem solving and continuous improvement. Exhibit precision and attention to detail in your work, consistently delivering high-quality results. Possess a customer-first mindset and the ability to clearly articulate technical details to diverse audiences. Are proactive in process improvement and vendor management, with added value in mentoring junior team members, automating workflows via scripting or low-code tools, and managing IT projects as a bonus. This role is based out of our San Francisco office, requires 5 days in office per week, and we offer relocation assistance to new employees. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI's Affirmative Action and Equal Employment Opportunity Policy Statement. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link. OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology. #J-18808-Ljbffr
    $117k-155k yearly est. 5d ago
  • Remote Mathematics Expert for AI Research & Training

    Labelbox 4.3company rating

    Remote or San Francisco, CA job

    A leading AI partnership organization is seeking a Mathematics Expert for a remote, hourly contract role. The candidate should hold a Master's or PhD in Mathematics, with expertise in fields such as algebra and calculus. Responsibilities include developing and reviewing complex mathematical problems and collaborating with AI researchers. The role offers between $75 and $90 per hour, with a commitment of 10 to 40 hours per week. Fluent English and a US-based background are required. #J-18808-Ljbffr
    $75-90 hourly 5d ago
  • Area Manager

    Medium 4.0company rating

    San Francisco, CA job

    The Area Manager will coordinate all area activities through the Branch Managers, reporting to the VP of Sales with additional input from Corporate Operational Leadership. The Area Manager is responsible for the sales and operational performance of the locations within their defined geography and will carry out the policies and operate within the guidelines set by Corporate Management. This position primarily leads and coaches Branch Managers, who own the P&L for their individual branches, and ensures they are effectively managing Inside and Outside Sales, warehouse, production, and administrative teams. The Area Manager will monitor the utilization of assets and personnel to ensure optimal utilization, reallocating equipment and resources within the area as required to support revenue and profitability goals. This role requires the ability to coach and develop others, empower and delegate effectively, and step in to support branch operations directly when needed in a fast‑paced, industrial environment. Essential Duties Oversee area branch performance to meet business goals, supervising and guiding Branch Managers to maximize revenue, gross margin, and EBITDA. Ensure Branch Managers effectively manage branch sales, production, inventory, employees, budgets, health/safety/environmental (HSE), lean and quality. Develop and maintain a safe and positive work environment for all employees in the area and ensure customer satisfaction through timely, accurate, and high‑quality products and services. Work with Branch Managers to set and manage pricing and margin discipline to achieve area profitability targets. Lead regular sales cadence calls and make joint sales calls with Branch Managers and sales teams, supporting the development of new business and growth of key accounts. Organize regular meetings with Branch Managers to review performance, discuss business updates, share best practices, and address issues and opportunities. Assist Branch Managers in inventory management and accuracy. Coordinate transfer of equipment and assets within the area and Intra‑Company; work with Corporate Procurement to achieve inventory and utilization goals. Ensure that corporate Quality and HSE standards for equipment, vehicles, facilities, and personnel are maintained in all branches. Support recruiting, selection, and development of Branch Managers and key roles; provide coaching, feedback, and guidance on performance management and progressive discipline. Conduct and/or oversee the annual review process for Branch Managers and ensure timely, consistent reviews within branches, with shared input from Sales and Corporate Operations. Control overtime and staffing levels at the area level by working with Branch Managers to ensure branches are staffed with competent personnel and labor is used efficiently. Monitor and drive performance to meet goals for sales, planned outputs, labor efficiency, material efficiency, inventory turns, on‑time delivery, safety, and service levels. Facilitate the implementation and adoption of technology and systems; understand how systems impact GHX operations and performance. Maintain effective communication and cooperation with corporate departments and facilities management. Maintain a visible presence in branches, warehouses, fabrication shops, and customer facilities, and be prepared to directly support operations when required. Additional duties from time to time will be at Management discretion. Education and/or Experience Bachelor's in Industrial Distribution, Business, Operations Management, or related field and 5 plus years of direct management experience in a distribution, industrial, or manufacturing environment; or equivalent combination of education and experience. Experience managing managers and/or multi‑site operations strongly preferred. High‑level leadership and decision‑making skills; able to motivate, influence, coach, and train people at multiple levels. Highly motivated self‑starter with the ability to plan and manage multiple simultaneous projects, set priorities, identify and address problems, and deliver on time and on budget. Comfortable working in industrial environments (warehouses, fabrication shops, and customer sites such as refineries, chemical plants, etc.). Reside within a reasonable distance to a major airport and the branches within assigned area. Must be able to successfully function in a fast‑paced, high‑volume environment utilizing Microsoft Office tools such as Word, Excel, Outlook, etc., with demonstrated effective verbal and written communication skills. #J-18808-Ljbffr
    $70k-98k yearly est. 4d ago
  • Strategic Partnerships Leader - Biz, Tech & Finance

    Substack Inc. 4.0company rating

    San Francisco, CA job

    A leading publishing platform seeks a Head of Business, Tech & Finance Partnerships in San Francisco, CA. This role involves creating strategic initiatives to help creators reach new audiences and managing relationships with industry leaders. Applicants should possess 8-10 years of relevant experience, strong people skills, and a deep interest in the tech and media landscape. The compensation package includes a competitive salary and equity options. #J-18808-Ljbffr
    $114k-172k yearly est. 6d ago
  • Assistant Store Manager (Sur La Table)

    CSC Generation Enterprise 3.9company rating

    Palo Alto, CA job

    With over 57 stores and the largest avocational cooking program in the US, Sur La Table offers an unsurpassed selection of exclusive and premium-quality goods for the kitchen and table - and the culinary expertise and inspiration to go along with it. Whether the job entails interacting with our customers, driving digital growth, or providing vital behind-the-scenes support, we're all here for the same reason - to roll up our sleeves and create happiness through cooking and sharing good food. Position Overview As an Assistant Store Manager at Sur La Table, you play a key role in the success of the store by assisting a high‑performing retail team that inspires customers throughout every stage of their culinary experience. The Assistant Store Manager helps cultivate a positive store culture focused on #bestincenter service, a company‑wide standard for excellence in service. Key Responsibilities Leadership & Team Development Supports the recruitment, training, and ongoing development of a high-performing team to meet the business needs of both culinary and retail. Provide coaching and feedback to ensure team members deliver outstanding customer experience. Assist in development plans to support individual and team growth. Customer Experience & Brand Representation Represent Sur La Table's brand and culture by creating memorable, educational experiences that inspire repeat visits and customer loyalty. Maintains expertise by staying current on products, actively engaging in available training, and independently seeking out additional resources. Ensure exceptional customer experience by leading a customer‑focused, Guest Obsessed culture. Address customer concerns and resolve issues in a timely manner to maintain satisfaction and loyalty. Sales & Business Performance Partners with the General/Store Manager in developing and implementing strategies, including effective merchandising, marketing, and customer engagement, to exceed sales and financial goals across culinary and retail operations. Analyze daily performance metrics, apply insights to drive results, and lead follow‑ups with the team to ensure execution.Consistently meet or exceed monthly sales goals, contributing to overall store revenue. Performance is measured by key KPIs such as individual sales volume, average transaction value, and customer conversion rates. Operations & Compliance Assist with daily store operations, ensuring compliance with company policies and procedures. Maintain accurate inventory levels, minimize shrink, and ensure proper product merchandising. Ensure store safety and cleanliness, addressing any maintenance needs promptly. Assist with maintaining the accuracy and integrity of associate records, including but not limited to time and attendance data, food safety certifications, and personal information. Adhere to applicable wage and hour laws. Accurately records time worked according to SLT Policy. Models and ensures all Sur La Table policies and standard operating procedures (SOPs) are communicated effectively to associates, maintained and consistently followed. Physical Requirements Ability to communicate verbally and work cooperatively with associates and customers. Ability to remain standing for up to 5 hours at a time. Ability to move about the store coaching and directing associates; selling to customers and retrieving merchandise from stockroom or sales floor. Ability to grab, reach, push, pull, bend, stoop, kneel, and crouch to retrieve and replenish merchandise from stockroom or sales floor. Ability to lift and/or move merchandise weighing up to 50 lbs. Ability to ascend/descend ladders to retrieve and/or move merchandise. Ability to operate a computer, POS system, keyboards, merchandise scanners and mouse to accomplish work. Workweeks are expected to be between 36 and 40 hours with the ability to have a flexible schedule, including nights, weekends, and holidays. Regular and predictable attendance. Qualifications & Experience Must be 21 years of age or older at the time of employment. 1-2 years of retail management experience, preferably in a specialty or culinary retail environment. Proven track record of achieving sales and motivating high performing sales teams while meeting operational goals. Strong leadership skills with the ability to inspire, develop, and retain a high performing team. Excellent communication, problem-solving, and decision-making abilities. Passion for community engagement and providing exceptional customer experiences. Proficiency in Microsoft Office and retail management systems preferred. $25 - $26.60 an hour This represents a summary of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. Responsibilities, tasks, and duties of the jobholder might differ from those outlined in the and other duties, as assigned, may be part of the job. This is not an employment agreement or contract. Sur La Table has the exclusive right to alter this job description at any time without notice. TheCSC family of brands provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, provincial, state or local laws. Washington state applicants only: If you believe that this job posting does not comply with applicable Washington state law, please notify us by sending an email to **************************. It is unlawful in Massachusetts to require or administer a lie‑detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. TheCSC family of brands is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, please contact ************************. #J-18808-Ljbffr
    $25-26.6 hourly 3d ago
  • Remote Mathematics Expert for AI Research & Training

    Labelbox 4.3company rating

    Remote or San Francisco, CA job

    A technology company is seeking a Mathematics Expert to develop and solve advanced mathematical problems with real-world relevance. This remote position requires a Master's or PhD in Mathematics or a related field from a top U.S. university, along with experience in coding using Python, MATLAB, or Mathematica. The ideal candidate will collaborate with AI researchers, ensuring mathematical rigor and clarity. Compensation ranges from $75 to $90 per hour based on experience, with a commitment of 10-40 hours per week. #J-18808-Ljbffr
    $75-90 hourly 4d ago
  • Culinary Retail GM: Lead Teams & Guest Experience

    CSC Generation 3.9company rating

    Carlsbad, CA job

    A culinary retail leader in Carlsbad is seeking a General Manager to enhance store operations. You will lead a dynamic team, inspire excellent customer service, and implement strategies for sales growth. The ideal candidate will have 3+ years in retail management, strong leadership and communication skills. Knowledge of culinary elements is a plus. Offering a competitive salary of $70,000 - $78,936, with opportunities for professional development in a fast-paced environment. #J-18808-Ljbffr
    $70k-78.9k yearly 4d ago
  • IT Operations Specialist - AI-Driven Tech & Onboarding

    Productboard, Inc. 4.2company rating

    San Francisco, CA job

    A fast-growing global technology company in San Francisco seeks an IT Operations Specialist to manage technology support and ensure a seamless IT experience. Responsibilities include deploying equipment, managing IT requests, and optimizing automation processes. Ideal candidates have experience in IT operations and a proactive approach. Salary range is competitive, with additional equity awards and benefits based on qualifications and market conditions. #J-18808-Ljbffr
    $83k-118k yearly est. 5d ago
  • Director, Revenue Operations

    Crusoe 4.1company rating

    San Francisco, CA job

    Crusoe's mission is to accelerate the abundance of energy and intelligence. We're crafting the engine that powers a world where people can create ambitiously with AI - without sacrificing scale, speed, or sustainability. Be a part of the AI revolution with sustainable technology at Crusoe. Here, you'll drive meaningful innovation, make a tangible impact, and join a team that's setting the pace for responsible, transformative cloud infrastructure. About the Role Crusoe is seeking a highly motivated, analytical, and detail-oriented Director of Revenue Operations to design, implement, and administer our global incentive compensation plans. This critical role ensures our compensation programs effectively motivate our Go-To-Market (GTM) teams, align with Crusoe's business objectives, while also guaranteeing accurate and timely commission payments. This is a builder role ideal for a strategic leader who thrives in dynamic, high-growth environments and is passionate about empowering teams to win. You'll shape our incentive compensation strategy, launch high-impact programs, and ensure every customer-facing role is aligned with Crusoe's goals and motivated to exceed their targets. What You'll Be Working On Design, develop, and implement incentive compensation plans across the entire GTM organization (SDR, AE, Customer Success, Pre-Sales, Partner), ensuring alignment with company strategy and sales objectives. Administer and manage all aspects of the commission process, including calculation, reconciliation, and timely payment of commissions. Partner cross-functionally with GTM Leadership, Finance, HR, and Legal to ensure compensation plans are understood, executed flawlessly, and fully compliant. Actively participate in the annual GTM planning cycle, contributing to incentive plan modeling, territory design, and quota setting. Develop and maintain clear documentation for all compensation plans, policies, and procedures. Deliver enablement, guidance, and training to all GTM teams. Continuously analyze and report plan effectiveness, identifying areas for improvement and recommending adjustments as needed. Manage and optimize compensation-related systems and tools, ensuring data accuracy and process efficiency. Serve as Crusoe's subject matter expert on incentive compensation, providing guidance and support to GTM teams and leadership. Monitor industry trends and best practices in incentive compensation to ensure Crusoe's programs remain competitive, innovative, and effective. What You'll Bring to the Team 10+ years of experience in incentive compensation design and administration, preferably within a high growth, B2B technology environment. Proven expertise in developing, managing, and operating complex commission plans for a wide range of GTM roles. Strong analytical skills with the ability to interpret data, identify trends, and make data-driven recommendations. Proficiency with compensation management software and Salesforce. Excellent communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels. High attention to detail and a commitment to accuracy in all compensation-related activities. Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively. Bonus Points Experience with hyperscalers, GPU clouds, or high-performance compute environments. Familiarity with large-scale AI training and inference architectures. Strong network in the AI/ML and enterprise technology ecosystem. Track record of working with Fortune 500 enterprises and digitally native businesses on transformative infrastructure deals. Benefits Industry competitive pay Restricted Stock Units in a fast growing, well-funded technology company Health insurance package options that include HDHP and PPO, vision, and dental for you and your dependents Employer contributions to HSA accounts Paid Parental Leave Paid life insurance, short-term and long-term disability Teladoc 401(k) with a 100% match up to 4% of salary Generous paid time off and holiday schedule Cell phone reimbursement Tuition reimbursement Subscription to the Calm app MetLife Legal Company paid commuter benefit; $300/month Crusoe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation. #J-18808-Ljbffr
    $120k-205k yearly est. 3d ago
  • AI-Research Chemistry Expert (Remote, Hourly)

    Labelbox 4.3company rating

    Remote or San Francisco, CA job

    A revolutionary AI research firm seeks a Chemistry Expert to develop and solve advanced chemistry problems remotely. This role requires a Master's or PhD in Chemistry and expertise in organic, inorganic, or computational chemistry. You will collaborate with AI researchers to enhance AI models, ensuring scientific rigor in all deliverables. Compensation ranges from $75 to $90 per hour, with a commitment of 10-40 hours per week. #J-18808-Ljbffr
    $75-90 hourly 5d ago
  • Assistant Store Manager

    Medium 4.0company rating

    San Jose, CA job

    Are you a person who enjoys helping others? Are you currently seeking fulfillment in your professional life? Hope Services is Silicon Valley's leading provider of services to people with developmental disabilities and mental health needs. We seek candidates who share our inspirations & aspirations. Selection of staff is made on a competitive basis, and we are committed to promoting diversity, equity, inclusion & belonging at all levels. Hope Services has been awarded 2022 Top Workplaces by San Francisco Chronicle, 2022 Top‑rated Nonprofit by Great Nonprofits, and received a Gold Seal of Transparency from Guidestar and a perfect 100/100 rating in three different categories: financial health, leadership and adaptability, and culture and community from Charity Navigator. *Pay Rate: $21.00 per hour Purpose To supervise front‑end operations and assure appropriate handling of incoming merchandise. Manage the sales floor staff for excellent customer service and teamwork. Principle Responsibilities Acts as back up to Retail Manager, fulfilling all daily responsibilities as assigned. Supervise the processing of all incoming product into specific categories as prescribed by Retail Management. Assures quality control of product in order to maintain highest product quality and meet customer expectations. Provides high level of customer service, trains staff to perform quality customer service. Maintains adequate staffing to meet store demands. Supervises retail associates as assigned, providing ongoing training and support as needed. Leads staff to assure a cooperative work environment for the team. Assures compliance with all building maintenance and safety practices to assure a safe work environment. Performs pricing of materials, assures appropriate documentation and deposit of money collected from local sales. Acts as a mandated abuse reporter. May perform other duties as assigned to assure efficiency of operations. Minimum Qualifications Experience working in a retail or clothing store is desirable. Reports To: Retail Store Manager Supervisory Responsibility: Provides training and leadership functions for daily supervision of retail associates. Required Knowledge, Skills and Abilities Ability to communicate in a positive manner. Ability to document and complete daily bookkeeping. Ability to read, write and communicate in English. Knowledge of HOPE and ability to communicate information about HOPE. Knowledge of what items are acceptable products and what are unwanted items. Ability to supervise others and provide a learning environment. Ability to stand at a workstation for long periods. Ability to lift and move 40 lb. loads. Use of hand trucks and hydraulic lifters and other machinery. Environmental Conditions Store environment. Constant physical activity, lifting, moving and sorting large loads of materials all day long. May be exposed to dirt and dust. Do you have what it takes to make a difference? Inspire and be inspired! Hope Services takes immense pride in maximizing our employee engagement. Will you join us? Visit ******************** to find out more about us and the people we serve. Hope Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees not regardless of, but with consideration and appreciation for race, color, religion or belief, national, social or ethnic origin, sex, age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family or parental status, or any other status. #J-18808-Ljbffr
    $21 hourly 6d ago

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