Smith.ai Remote jobs

About Us Almost every SMB in the world will buy an AI receptionist in the coming year or two. Smith.ai is a pioneer in that space - we build AI voice agents that redefine how SMBs handle phone calls, allowing businesses to book appointments, take payments, and manage complex call flows without missing a beat. With over 4,000 SMBs already trusting us (and staying thanks to world-class retention), we're growing revenue and customers at an incredible rate. From law firms to home contractors and other service-based companies, we leverage the latest in LLMs, speech-to-text, and text-to-speech to deliver human-like conversation at scale. We're driving the next wave of AI innovation where it matters most: real-world customer interactions. The Role This is a high-impact role where you'll take the energy of outbound prospecting and pair it with the art of consultative selling. Smith.ai has historically scaled on inbound demand, but now outbound is becoming a core growth engine. As an Outbound Account Executive, you'll be responsible for creating and closing new business with SMBs who can benefit from our AI-powered solutions. This is the perfect role for someone who thrives on building pipeline, running a full-cycle sales process, and owning revenue targets in a high-growth environment and having the opportunity to help build an outbound motion from the ground up. What You'll Do Identify, target and close high value outbound wins Bring a curious, creative approach to inventing the tactics that will work for Smith.ai. You'll be expected to leverage the latest techniques and tooling to do outbound in a scalable, modern way. Collaborate with marketing to help define outbound strategy and messaging. Work with your outbound BDR to source pipeline at high-value multi-location businesses. Manage a strategic sales process by cultivating relationships with multiple decision-makers and managing internal partnerships Meet or exceed monthly, quarterly and annual sales targets. What You'll Bring You're SMART - a quick learner, you're curious and you have business savvy You're WIRED FOR GREATNESS - you'd do anything to make something of yourself and your team You ACT WITH URGENCY - you are relentless, you move fast and get things done now You're HIGHLY COLLABORATIVE - you bring no ego and you win together 2-4 years successful outbound B2B sales to small businesses. Ideally you have experience selling to small businesses, especially in the Legal or Home Services categories Previous experience in growth stage startups ($20M-$100M) preferred Why You'll Love Working Here Here at Smith.ai, we're laser focused on our mission of helping small and medium businesses succeed. We strive to test, learn and improve, while continuously developing our solutions, our operations, and our team members. We're a fast-growing and dynamic startup, with 500+ team members globally, that values collaboration and innovative thinking. Fully remote team-you can work from anywhere in the U.S. Competitive compensation (a base salary up to $90,000 and a $90,000 variable - $180,000 OTE), plus equity. Robust benefits package including medical, dental, vision, 401(k), life insurance, and unlimited FTO. We're committed to building a team that reflects the world we live in. We welcome applicants from all backgrounds and walks of life. Discrimination has no place here.

Remote contract for PhDs in Chemistry, Chemical Engineering, or related fields. Work on cutting-edge projects with top AI labs while earning up to $50+/hour, fully remote, with flexible weekly hours. No AI experience required Help fine-tune large language models (like ChatGPT) using your chemistry knowledge. You'll design problems, check how well AI solves them, and work with researchers to build better benchmarks. Responsibilities: Design advanced chemistry problems to test AI performance (e.g., chemical engineering, biochemistry). Develop clear, step-by-step solutions with rigorous logic. Evaluate AI outputs for accuracy and quality of reasoning. Collaborate with researchers to refine benchmarks across undergraduate to PhD-level chemistry topics. Requirements: PhD (pursuing or completed) in Chemistry, Chemical Engineering, Biochemistry, or related field. Strong chemistry reasoning and problem-solving skills across advanced domains. Ability to communicate complex ideas clearly in writing and provide structured feedback. No AI experience required Perks: Fully remote, flexible work. Work on cutting-edge AI projects with leading LLM companies. Offer Details: Pay rate: $50+/hour (depends on role and candidate expertise). Assessment: Shortlisted experts complete an evaluation before selection. Assignments: Contract roles with defined start/end dates; up to 40 hrs/week. Note: As part of assessments you will go through an AI video interview. About Turing: Based in San Francisco, California, Turing is the world's leading research accelerator for frontier AI labs and a trusted partner for global enterprises deploying advanced AI systems. Turing supports customers in two ways: first, by accelerating frontier research with high-quality data, advanced training pipelines, plus top AI researchers who specialize in coding, reasoning, STEM, multilinguality, multimodality, and agents; and second, by applying that expertise to help enterprises transform AI from proof of concept into proprietary intelligence with systems that perform reliably, deliver measurable impact, and drive lasting results on the P&L. After applying, you will receive an email with a login link. Please use that link to access the portal and complete your profile. Know amazing talent? Refer them at turing.com/referrals, and earn money from your network.

Airtable is the no-code app platform that empowers people closest to the work to accelerate their most critical business processes. More than 500,000 organizations, including 80% of the Fortune 100, rely on Airtable to transform how work gets done. The Enterprise Technical Support Team at Airtable plays a pivotal role in helping our customers unlock the full potential of our platform. We work closely with an exciting range of customers to solve complex business challenges and ensure they achieve their goals while seamlessly navigating Airtable's features and capabilities. As an Enterprise Technical Support Specialist, you'll be the trusted technical expert for our enterprise customers. You'll respond to inquiries, troubleshoot complex issues, and collaborate with cross-functional teams to deliver exceptional support. Your role will be key to ensuring our customers achieve their business goals while seamlessly navigating Airtable's features and capabilities. What you'll do Provide expert troubleshooting and guidance on technical issues across multiple channels (email, video calls). Deliver a world-class customer experience by actively listening to concerns, empathizing with customers, and resolving issues in a timely and effective manner. Use your communication skills to relay valuable feedback to product and engineering teams to improve our platform and support processes. For complex issues, you'll know when to escalate to senior technical teams or other relevant stakeholders, ensuring a smooth transition and swift resolution for the customer. Accurately document all customer interactions and technical issues in Salesforce, and track trends to help identify opportunities for process and product improvements. Contribute to the continuous growth of Airtable's knowledge base by creating and updating helpful resources based on customer interactions. Stay ahead of new features and product updates. You'll educate customers on best practices and help them leverage Airtable to optimize their workflows and business processes. Who you are You have experience with Airtable, whether personally or professionally, and you're excited about helping others discover how it can transform their business. You've worked in an enterprise-focused technical support role, especially within a B2B tech environment, where you've made a meaningful impact on customer success. You excel in both written and verbal communication, and you know how to tailor your message to a wide variety of audiences. You enjoy solving complex problems, leveraging your strong analytical skills and technical aptitude to navigate challenges and find creative solutions. You're naturally curious, and you thrive in environments where you're expected to dive deep into technical issues and continuously learn. You have a strong, self-driven desire to exceed expectations and continuously improve your performance. You have experience with tools like Salesforce, Confluence, G Suite, and enterprise-level technology. A solid understanding of concepts such as relational databases, REST APIs, and writing formulas is a plus. Airtable is an equal opportunity employer. We embrace diversity and strive to create a workplace where everyone has an equal opportunity to thrive. We welcome people of different backgrounds, experiences, abilities, and perspectives. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any characteristic protected by applicable federal and state laws, regulations and ordinances. Learn more about your EEO rights as an applicant. VEVRAA-Federal Contractor If you have a medical condition, disability, or religious belief/practice which inhibits your ability to participate in any part of the application or interview process, please complete our Accommodations Request Form and let us know how we may assist you. Airtable is committed to participating in the interactive process and providing reasonable accommodations to qualified applicants. #LI-Remote Compensation awarded to successful candidates will vary based on their work location, relevant skills, and experience. Our total compensation package also includes the opportunity to receive benefits, restricted stock units, and may include incentive compensation. To learn more about our comprehensive benefit offerings, please check out Life at Airtable. For work locations in the San Francisco Bay Area, Seattle, New York City, and Los Angeles, the base salary range for this role is:$73,000-$95,300 USDFor all other work locations (including remote), the base salary range for this role is:$65,000-$85,500 USD Please see our Privacy Notice for details regarding Airtable's collection and use of personal information relating to the application and recruitment process by clicking here. 🔒 Stay Safe from Job Scams All official Airtable communication will come from an @airtable.com email address. We will never ask you to share sensitive information or purchase equipment during the hiring process. If in doubt, contact us at ***************. Learn more about avoiding job scams here.

Faire is an online wholesale marketplace built on the belief that the future is local - independent retailers around the globe are doing more revenue than Walmart and Amazon combined, but individually, they are small compared to these massive entities. At Faire, we're using the power of tech, data, and machine learning to connect this thriving community of entrepreneurs across the globe. Picture your favorite boutique in town - we help them discover the best products from around the world to sell in their stores. With the right tools and insights, we believe that we can level the playing field so that small businesses everywhere can compete with these big box and e-commerce giants. By supporting the growth of independent businesses, Faire is driving positive economic impact in local communities, globally. We're looking for smart, resourceful and passionate people to join us as we power the shop local movement. If you believe in community, come join ours. About this role The Marketplace Operations (MOps) team at Faire is responsible for building scalable operational processes that help our brands and retailers succeed and drive long-term, sustainable marketplace growth. We are looking for an experienced Program Manager to support complex, cross-functional initiatives that sit at the core of marketplace operations. This is a highly execution-focused role that requires strong program leadership, sharp analytical and operational instincts, and excellent stakeholder management. What you'll do Build and scale new programs from the ground up while also optimizing existing operational processes. You'll leverage the latest AI and workflow automation solutions to drive efficiency, accuracy, and long-term scalability where possible. Define success metrics and monitoring systems in partnership with Strategy & Analytics, ensuring program performance, accountability, and continuous improvement. Develop clear, repeatable Standard Operating Procedures (SOPs), decision models, and escalation paths that provide consistency and quality across programs. Work with BPO and vendor partners to ensure high-quality delivery at scale, including onboarding, training, performance oversight, and ongoing improvements. Partner cross-functionally with key teams -- including Strategy & Analytics, Strategy & Operations, Product, Engineering, and Data Science -- to align on goals, program design, and execution across discovery, pilot, and scale phases. Identify risks, surface insights, and drive day-to-day project coordination to keep programs on track and continuously improving. Qualifications 5+ years of experience in program management or related fields (e.g., consulting, operations, project management or product operations), ideally within a technology, marketplace, or platform business. Experience managing cross-functional projects with measurable impact, including planning, execution, and stakeholder coordination. Exposure to scaling operations through a combination of workflow automation and orchestration tooling (e.g., Zapier, Workato, Airflow, Google App Script, etc.), AI solutions, and effective use of BPO/vendor partnerships. Excellent communication and stakeholder management skills; able to influence across technical and non-technical teams. Strong analytical skills, with comfort pulling, interpreting, and acting on large datasets using Excel/Google Sheets, and BI tools (Looker, Tableau, Mode; SQL familiarity is a plus). Ability to bring structure to ambiguity, manage competing priorities, and operate in a fast-paced environment. Salary Range San Francisco, CA: The pay range for this role is $127,000 - 175,000 per year. This role will also be eligible for equity and benefits. Actual base pay will be determined based on permissible factors, including transferable skills, work experience, market demand, and primary work location. The base pay range provided is subject to change and may be modified in the future. Hybrid Faire employees currently go into the office 2 days per week on Tuesdays and Thursdays. Effective starting in January 2026, employees will be expected to go into the office on a third flex day of their choosing (Monday, Wednesday, or Friday). Additionally, hybrid in-office roles will have the flexibility to work remotely up to 4 weeks per year. Specific Workplace and Information Technology positions may require onsite attendance 5 days per week as will be indicated in the job posting. Applications for this position will be accepted for a minimum of 30 days from the posting date. Why you'll love working at Faire We are entrepreneurs: Faire is being built for entrepreneurs, by entrepreneurs. We believe entrepreneurship is a calling and our mission is to empower entrepreneurs to chase their dreams. Every member of our team is taking part in the founding process. We are using technology and data to level the playing field: We are leveraging the power of product innovation and machine learning to connect brands and boutiques from all over the world, building a growing community of more than 350,000 small business owners. We build products our customers love: Everything we do is ultimately in the service of helping our customers grow their business because our goal is to grow the pie - not steal a piece from it. Running a small business is hard work, but using Faire makes it easy. We are curious and resourceful: Inquisitive by default, we explore every possibility, test every assumption, and develop creative solutions to the challenges at hand. We lead with curiosity and data in our decision making, and reason from a first principles mentality. Faire was founded in 2017 by a team of early product and engineering leads from Square. We're backed by some of the top investors in retail and tech including: Y Combinator, Lightspeed Venture Partners, Forerunner Ventures, Khosla Ventures, Sequoia Capital, Founders Fund, and DST Global. We have headquarters in San Francisco and Kitchener-Waterloo, and a global employee presence across offices in Toronto, London, and New York. To learn more about Faire and our customers, you can read more on our blog. Faire provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity or gender expression. Faire is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Accommodations are available throughout the recruitment process and applicants with a disability may request to be accommodated throughout the recruitment process. We will work with all applicants to accommodate their individual accessibility needs. To request reasonable accommodation, please fill out our Accommodation Request Form (************************** Privacy For information about the type of personal data Faire collects from applicants, as well as your choices regarding the data collected about you, please visit Faire's Privacy Notice (******************************

Reliant Health Partners is an innovative medical claims repricing service provider, helping employers achieve maximum health plan savings with minimum noise. We tailor our services to each client's needs, providing everything from individual specialty claims repricing, to full plan replacement as a high-performance, open-access network alternative. As a Senior Appeals Specialist - Workers' Compensation, you will play a critical role in resolving post-payment disputes related to Workers' Compensation bills. This includes conducting provider outreach, negotiating disputed charges, and ensuring compliance with state-specific regulations. Your work will directly support our cost containment efforts and ensure appropriate bill reimbursement for our clients. Primary Responsibilities Manage a caseload of post-payment Workers' Compensation bills, including those related to state disputes and usual and customary rate (UCR) disputes. Assigned high priority clients in managing all items related to the service with Reliant Conduct proactive outreach to medical providers to explain payment methodologies, resolve disputes, and negotiate reductions on appealed or outlier bills. Communicate effectively and professionally with clients to coordinate and investigate information as it relates to the case/appeal. Educate providers on Workers' Compensation billing and reimbursement policies and regulatory requirements. Document all provider communications thoroughly, including contact information, bill details, proposed and counter-offered payment rates, and final resolution in claim platform. Adhere to state-specific compliance standards and confidentiality requirements, including HIPAA. Maintain productivity and quality standards, ensuring timely resolution of bills in accordance with state timelines and internal service level agreements. Follow client-specific protocols and internal Reliant procedures, including scripting and documentation guidelines. Stay current on Workers' Compensation regulatory changes, fee schedules, and payment policies across multiple states. Support special projects and perform additional duties as assigned. Responsible for training team members both upon hire and for existing team members. Responsible for overseeing all DWD handling and state dispute referrals to attorneys. First line for all support with questions from other team members. Backup for other team members and/or senior leadership Works with appeals intake specialist to ensure process documents remain current Responsible for identifying opportunities for enhancement either through automation or process changes that increase efficiency for the team Responsible for team goals and ensuring that individuals meet their personal goals Qualifications 5 years of relevant experience in Workers' Compensation bills, medical billing, medical coding, or insurance negotiations. Strong understanding of Workers' Compensation reimbursement methodologies, state regulations, and provider billing practices. Experience negotiating medical bill payments or adjustments with providers. Ability to collaborate with a variety of individuals both internally and externally. Familiarity with claims processing systems and provider communications. Excellent communication, negotiation, and organizational skills. Requires communication proficiency, discretion, ethical conduct, decision making and technical skills Individual compensation will be commensurate with the candidate's experience and qualifications. Certain roles may be eligible for additional compensation, including bonuses, and merit increases. Additionally, certain roles have the opportunity to receive sales commissions that are based on the terms of the sales commission plan applicable to the role. Pay Transparency$70,000-$75,000 USDBenefits: Comprehensive medical, dental, vision, and life insurance coverage 401(k) retirement plan with employer match Health Savings Account (HSA) & Flexible Spending Accounts (FSAs) Paid time off (PTO) and disability leave Employee Assistance Program (EAP) Equal Employment Opportunity: At Reliant, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business-and our society-stronger. Reliant Health Partners is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.

Building the Future of Crypto Our Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology. What makes us different? Kraken is a mission-focused company rooted in crypto values. As a Krakenite, you'll join us on our mission to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. For over a decade, Kraken's focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world. Before you apply, please read the Kraken Culture page to learn more about our internal culture, values, and mission. We also expect candidates to familiarize themselves with the Kraken app. Learn how to create a Kraken account here. As a fully remote company, we have Krakenites in 70+ countries who speak over 50 languages. Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space. Kraken is committed to industry-leading security, crypto education, and world-class client support through our products like Kraken Pro, Desktop, Wallet, and Kraken Futures. Become a Krakenite and build the future of crypto! Proof of work The team Kraken's OTC desk is a market leader in one of the most innovative and fast-growing industries in the world. Renowned for our white-glove service, we provide market-making to clients globally, 24/7. Offering deep liquidity for tighter spreads, we deliver a private and personalized service for institutional clients and high-net-worth individuals executing large orders. Our OTC desk ensures discreet, secure, and ultra-competitive execution and settlement services. We've built a dominant OTC spot desk, expanded into options, and recently launched structured products, and now we're looking for a new OTC Trader to help drive the next phase of growth. In this role, you'll work with our OTC spot team to interface with clients, manage settlements, and gain exposure to our borrowing and lending operations. Reporting to a Director, this is a great opportunity for a motivated, curious trader to help shape the future of crypto with a leading global brand. The opportunity Manage the full lifecycle of cryptocurrency and FX trades. Handle OTC trading flow for both new and existing counterparties. Document OTC trades, execute orders, hedge risk, and reconcile positions and P&L. Settle fiat and crypto positions and perform essential ad-hoc tasks. Rebalance crypto and FX exposure across various trading venues. Engage with clients and connect them to the OTC desk. Identify and capture trading opportunities; execute trades within defined parameters. Collaborate with internal teams (operations, accounting, settlement) to ensure accurate settlement of transactions. Work with Kraken traders and cryptocurrency researchers to enhance market knowledge and expertise. Skills you should HODL 1-5 years of experience in OTC or electronic trading within the financial services and/or crypto space, with strong product knowledge. A passion for the crypto world-you're familiar with the latest trends, exciting coins, and have a strong learning attitude toward new industry developments. Experience in trade execution, strong understanding of electronic trading systems, covering front-to-back processes. A collaborative and learning mindset-you're eager to learn from your peers and thrive in a team environment Demonstrated ability to build and maintain relationships with institutional clients. Degree in Finance, Economics, Mathematics, Physics or related degree #LI-Remote This job is accepting ongoing applications and there is no application deadline. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Kraken is powered by people from around the world and we celebrate all Krakenites for their diverse talents, backgrounds, contributions and unique perspectives. We hire strictly based on merit, meaning we seek out the candidates with the right abilities, knowledge, and skills considered the most suitable for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgable about crypto! As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind. Whether that's based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws. Stay in the know Follow us on Twitter Learn on the Kraken Blog Connect on LinkedIn Candidate Privacy Notice

At Xenon arc, we're transforming how producers connect with their customers. We partner with leading companies-ranging from industrial chemical manufacturers to global food ingredient providers-to solve complex challenges in reaching and serving hard-to-access markets. By acting as an extension of our clients' brands, we help them grow sales, optimize operations, and embrace digital transformation. Our teams bring technical expertise, innovative digital tools, and a customer-focused approach to drive exceptional results. We don't just distribute products-we create solutions that strengthen client-customer relationships and build lasting success. The Director, Customer Experience & Success will lead a team of 30+ people and be responsible for scaling and evolving the global Customer Success organization. This role involves developing and implementing strategies to enhance customer satisfaction, creating a resilient team culture and structure, and collaborating with other departments to improve overall customer support processes and technology. FLSA Classification Exempt Reports to SVP, Operations Essential Job Duties * Define and execute the customer support and order fulfillment experience, ensuring scalable service delivery across industries, customer segments and network of warehouses and truckers * Own the order-to-cash customer journey and lifecycle management, driving retention, loyalty and long-term customer value * Champion a customer-first culture, driving operational excellence and fostering a mindset of agility, ownership, and continuous improvement. * Build and mentor a high-performing customer service team responsible for predictably delivering the Xenon arc customer experience * Establish metrics and feedback loops to monitor customer satisfaction, on-time delivery, and service quality-translating insights into strategic initiatives that elevate customer experience * Analyze customer feedback and trends, proactively identifying opportunities and solutions to streamline processes and reduce bottlenecks, including the creation of escalation and resolution frameworks * Create and monitor KPIs across service teams, using performance data to guide team development strategy and resource allocation * Evolve service delivery processes and tools that support scale, speed, and flexibility-leveraging automation, ERP platforms, and data analytics to continuously optimize performance * Lead workforce planning and talent development, building a resilient team structure that can flex with seasonality and business expansion * Influence cross-functional planning and product/service innovation to resolve most common customer challenges Preferred Qualifications * Bachelor's degree in business administration or management with relevant work experience in a customer service/support/success role managing customer issues and escalations * Demonstrated success building and leading teams of 20+ people * Proven ability to balance strategic planning with hands-on execution in a fast-paced, high-growth setting * Detail oriented, hands-on leadership and coaching experience * Proficiency using Microsoft Office Suite is required. Familiarity with ERP and CRM software and/or D365 and Zendesk preferred! * Excellent verbal and written communication skills to ensure effective communication with direct reports, customers, and internal teams * Demonstrated ability to effectively collaborate with internal and external teams across different departments to achieve common objectives * Strong analytical and problem-solving skills to identify issues, develop solutions, and make data-driven decisions that advocate for the customer Benefits * We offer competitive benefits: 2 medical plan offering with generous employer contributions, 100% employer paid dental, and vision for employees, and 401k with company match. * Vacation - Annual accrual is 120 hours, prorated based on start date. * Sick Time - 1 hour for every 40 hours worked * Paid Holidays - New Year's Day, MLK Jr. Day, Presidents Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Day after Thanksgiving, Christmas Eve & Christmas Day Location & Commitments * Full-time, permanent * Reports to office HQ in Rosemont, IL * Work Schedule: 4 days in-office, 1 day work from home Physical Demands * Must be able to remain in a stationary position * Must be able to operate a computer Travel Required * Moderate (up to 20%) Equal Employment Opportunity Statement It is the policy of Xenon arc to grant equal employment opportunity to all applicants and employees without regard to race, color, national origin, ethnicity, marital status, parental status, disability, veteran status, age, religion, political affiliation, gender, sex, gender identity, or sexual orientation. It is the intent and desire of Xenon arc that equal employment opportunity will be provided in all phases of the employment relationship. Xa is a Title VII employer and strictly prohibits any type of discrimination or harassment based on any of the characteristics mentioned above. Employment opportunities and pay are and shall be open to all qualified applicants solely based on their experience, skills, and abilities. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world's most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. For more information, visit ************ At Gong, you will join a company built on innovative products, ambitious goals, and passionate people. We are shaping the future of revenue intelligence and we want people who are excited to build what comes next. You will work with a team that dreams big, moves fast, and cares deeply about the craft and about each other. Here, transparency and trust are core to how we operate, and every person has the opportunity to make a visible impact. If you want to grow, stretch, and do work that truly matters, Gong is the place to do the best work of your career. Gong empowers everyone in revenue teams to improve productivity, increase predictability, and drive revenue growth by deeply understanding customers and business trends; driving impactful decisions and actions. The Gong Revenue AI Platform captures and contextualizes customer interactions, surfaces insights and predictions, and powers actions and workflows that are essential for business success. More than 4,500 companies around the world rely on Gong to unlock their revenue potential. For more information, visit ************ As a Manager, Technical Support, you will be at the forefront of the Gong leadership experience, enabling your team to create #ravingfans by providing an exceptional and consultative support experience for our customers. You will empower your Technical Support Associates to be proactive, innovative, and strategic problem-solvers. This role is about more than just managing queues; it's about building a scalable function that delights customers long-term while achieving operational excellence. RESPONSIBILITIES Own Team Culture: Cultivate a high-energy, positive, and accountable team environment that is focused on continuous improvement and delivering exceptional customer results. Mentor and Develop a High-Performing Team: Directly manage, coach, and motivate a team of Technical Support Associates, fostering a culture of continuous learning, curiosity, and high accountability. Champion Technical Enablement & Training: Play a key, collaborative role in the development and execution of our support enablement program. You will be crucial in ensuring that onboarding, ongoing training, and knowledge resources are successful, effective, and rapidly build deep product and technical expertise. Recruitment and Onboarding: Actively participate in the recruiting, interviewing, and hiring of new Technical Support Associates to quickly scale the team while maintaining a high talent bar. Performance Management: Set clear performance expectations and provide regular feedback through 1:1s, performance reviews, and calibration sessions. Foster Collaboration: Encourage and facilitate a culture of knowledge sharing and collaboration within the team and with cross-functional partners, ensuring complex technical issues are resolved efficiently. Manage to World-Class SLAs and KPIs: Develop, track, and manage key performance indicators (KPIs) and service level agreements (SLAs), consistently driving the team to achieve high standards for efficiency, quality, and time-to-resolution. Process Optimization: Champion process improvements, tools, and best practices to increase team productivity and enhance the overall customer support experience. We encourage thinking big and questioning the status quo. Escalation Management: Handle high-priority customer escalations with tact, urgency, and clear communication, ensuring a swift and satisfactory resolution. QUALIFICATIONS 3+ years of experience managing a Technical Support, Customer Success, or similar customer-facing team, preferably within a B2B SaaS environment. Demonstrated success managing operational performance using SLAs (e.g., FTR, TTR) and key KPIs (e.g., CSAT, quality scores). Proven ability to manage and motivate a team in a fast-paced, high-volume, and high-growth organizational setting. Exceptional written and verbal communication skills, with the ability to articulate technical concepts and provide candid, constructive feedback. Proven ability to drive the successful adoption and effectiveness of enablement programs, particularly for entry-level technical staff, ensuring training translates directly into high-quality customer support outcomes. Proficiency with modern support platforms (e.g., Salesforce Service Cloud, Zendesk, etc.). Data-Driven Decision Making: Proficiency in analyzing support metrics (SLAs, KPIs, CSAT, trend analysis) to diagnose operational weaknesses and drive strategic improvements. PERKS & BENEFITS We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family's needs. Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle. Mental Health benefits with covered therapy and coaching. 401(k) program to help you invest in your future. Education & learning stipend for personal growth and development. Flexible vacation time to promote a healthy work-life blend. Paid parental leave to support you and your family. Company-wide recharge days each quarter. Work from home stipend to help you succeed in a remote environment. The annual salary hiring range for this position is $106,350 - $133,500 USD. Compensation is based on factors unique to each candidate, including, but not limited to, job-related skills, qualification, education, experience, and location. At Gong, we have a location-based compensation structure, which means there may be a different range for candidates in other locations. The total compensation package for this position, in addition to base compensation, may include incentive compensation, bonus, equity, and benefits. Some of our sales compensation programs also offer the potential to achieve above targeted earnings for those who exceed their sales targets. We are always looking for outstanding Gongsters! So if this sounds like something that interests you regardless of compensation, please reach out. We may have more roles for you to consider and would love to connect. We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Gong recruiting email communications will always come from ************ domain. Any outreach claiming to be from Gong via other sources should be ignored. Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law. To review Gong's privacy policy, visit ********************************************************** for more details. <>

Savage x Fenty is currently looking for a Senior Merchant. How Do You Fit In? As the Senior Merchant of Women's Intimates, you will be responsible for developing product strategies & assortments that connect with customers and drive conversion. You will manage the full product lifecycle - developing category strategies, building the product assortment, working with cross functional teams to hit all financial targets and managing a launch experience with marketing and site merchandising. You'll rely on both your fashion instinct and financial discipline to make smart, customer-first decisions grounded in data. As part of an eCommerce-first business, you'll think digitally, while also supporting wholesale and retail partners in bringing assortments to life across all channels. In this role, you'll serve as a cross-functional leader and category expert, setting both the short- and long-term vision for Women's Intimates. Staying sharp on the competitive landscape and emerging trends is key. The ideal candidate is positive, strategic, data-driven, solution-oriented, and thrives in a fast-paced, collaborative environment. This position will report to the VP, Merchandising. What you will do: Develop seasonal product strategies and assortments for the Women's Intimates business, partnering with product development, planning, production, and design to execute the strategic vision and meet financial goals Partner with global & wholesale partners to ensure their exclusive assortment needs are met and be an in-person advocate for final product decisions Analyze in-season and post-season performance to identify wins, misses, and actionable insights; apply learnings to optimize current and future assortments Partner with marketing and creative teams to shape seasonal brand campaigns and CRM storytelling Mentor and develop direct reports, fostering a culture of growth, collaboration, and continuous improvement Work with consumer insights to uncover customer feedback and guide product launches and strategic initiatives Manage tools necessary to drive & analyze the business. What you can bring: BA or BS Preferred 5-6+ Years Experience in Merchandising, intimates experience preferred Excellent writing, communication, and presentation skills. A creative, results-driven self-starter with sharp prioritization and project management skills. Highly organized and detail-oriented, with a strong focus and ability to manage multiple projects with precision. A positive, proactive team player who thrives in fast-paced environments and works equally well independently-skilled at problem-solving, adapting quickly, and keeping momentum in dynamic, multitasking settings. Highly proficient in using the MS Office Suite including Excel, PowerPoint, Word, and Outlook. Experience managing direct reports Where we are: This role will be based in our El Segundo Headquarters Compensation & Total Rewards: At Savage X Fenty, we believe work and life should fit together! We continue to build a culture of flexibility, to empower you to do your best and put yourself first. Our Total Rewards program rewards employees for their hard work, supporting their health, well-being, families, and ultimately their life journey. Total Rewards at Savage X Fenty includes: - Hybrid Work Schedule* -Discretionary Paid Time Off* -Summer Fridays* -Healthcare Plans -Employee Discounts -401k -Annual Bonus Program -Equity Program* -And More *Varied for retail, fulfillment and fully remote roles. The annual base salary range for this position is from $90,000-$124,000. The range provided includes the base salary that Savage X Fenty expects to pay for the role. Offered base salary will be dependent on factors including the scope and complexity of the role, candidate's related work experience, subject matter expertise and work location. #LI-JZ1 Security Alert: Protect yourself from scams At Savage X Inc., we're dedicated to recruiting top talent who share our drive for innovation. To safeguard candidates, Savage X inc. emphasizes legitimate recruitment practices. Initial communication is primarily via official email addresses and LinkedIn; beware of deviations. Personal data and sensitive information will not be solicited during the application phase. Interviews are conducted via phone, in person, or through the approved platforms Teams or Zoom-never via messaging apps or other calling services. Offers are merit-based, communicated verbally, and followed up in writing. If personal information is requested to initiate the hiring process, rest assured it will be through secure and protected means. Savage X Inc. is an equal opportunity employer. We recruit, employ, compensate, develop, and promote regardless of race, national origin, religion, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, and other protected status as required by applicable. At Savage X Inc., we champion a vibrant workplace culture that thrives on diversity law and do not tolerate discrimination or harassment. We are one team from many backgrounds, innovating through diversity of individuals, who are driven by passion for creating an inclusive space for all. Savage X Inc. will continue to champion a workplace culture that prizes diversity and inclusivity. We encourage you to apply regardless of meeting all qualifications and/or requirements.

About Us Smith.ai builds AI voice agents that redefine how SMBs handle phone calls - allowing businesses to book appointments, take payments, and manage complex call flows without missing a beat. We serve a wide range of businesses, from law firms to home contractors and many other service-based companies, leveraging the latest in LLMs, speech-to-text, and text-to-speech to deliver human-like conversation at scale. With over 4,000 SMBs already trusting Smith.ai (and staying with us thanks to world-class retention), we're driving the next wave of AI innovation where it matters most: real-world customer interactions. The Role As a Product Manager, you'll contribute to the development, launch, and ongoing improvement of our products and internal tools-most notably, our AI Receptionist. You'll work at the intersection of strategy and execution, helping shape product direction while diving into the details to scope, de-risk, and deliver features that matter. Recent projects include supporting the development of a custom greeting feature and creating clear, engaging video documentation for both internal teams and customers. You'll thrive in a fast-paced, high-growth environment where balancing user needs with business goals is essential. As part of a small, collaborative team, you'll play a key role in influencing both our product and our culture. Reporting to the Director of Product, you'll help advance our product vision by translating real customer problems into thoughtful, scalable solutions. About You You thrive in dynamic environments, bringing a thoughtful, solutions-oriented mindset and a strong bias toward action. You're a systems thinker who can communicate complex ideas clearly, and you balance hands-on execution with an eye toward long-term product goals. More specifically, this role is a great fit is you are: A proactive communicator who can move work forward with appropriate guidance Comfortable navigating ambiguity and committed to driving measurable results Curious and eager to understand problems deeply, learning from teammates and customers alike A quick learner who sees challenges as opportunities for growth Focused on making meaningful progress rather than chasing perfection If you prefer to work entirely independently, this may not be the right role. We're looking for someone who thrives in collaboration, adapts quickly, and contributes actively to a supportive, team-driven environment. What You Will Do Drive Product Development: Manage features from ideation through launch by defining requirements, scoping work, and coordinating timelines. You'll also support the bug-triage process for the AI Receptionist, ensuring high-priority issues are quickly assessed, communicated, and resolved to minimize customer impact. Help Shape the Roadmap: Partner with stakeholders to refine product direction and contribute to a roadmap grounded in customer needs and business goals. Collaborate Cross-Functionally: Work closely with design and engineering, and partner with founders, Product & Ops teams, customer support, and marketing to design, validate, and launch new products and features. Analyze Opportunities: Conduct business and user analysis to understand market trends, identify customer needs, and surface opportunities for improvement or growth. Learn the System: Develop a deep understanding of how our tools work today-their strengths, limitations, and edge cases-so you can recommend improvements while recognizing when scope is expanding. Prioritize Effectively: Maintain and organize the product backlog by weighing dependencies, impact, and tradeoffs to support efficient delivery. Improve Processes & Documentation: Help extend successful processes across teams, support operational excellence, and ensure important knowledge is captured through clear, accessible documentation. What You'll Bring Must Have: Based in or operates primarily within the Eastern Time Zone (EST) 2-4+ years of product management experience, delivering user-focused solutions. Experience in startups (Seed to Series B). Successful team-based remote work environment experience (e.g., Slack, Teams) Adept in project management and development tools (e.g., ClickUp, GitHub). Proven success managing full product lifecycles, from shaping to shipping to improvement. Ability to connect customer feedback to actionable and impactful product improvements Nice to Have: Spanish proficiency (conversational to fluent) to support collaboration with our Spain-based engineering team Product management experience within B2B Product-focused organizations SaaS, AI/ML, or SMB-focused product experience. An understanding of prompt engineering, RAG, and other AI mechanisms, or even more experience in training ML models. Familiarity with Figma's FigJam or other shaping tools Why You'll Love Working Here Fully remote team Competitive compensation ($125k-$150K depending on experience), plus equity. Robust benefits package including medical, dental, vision, 401(k), life insurance, FSA, and unlimited FTO. Work with passionate, kind, and driven teammates across the globe. A mission that matters: Helping small businesses succeed in an AI-powered world. We're committed to building a team that reflects the world we live in. We welcome applicants from all backgrounds and walks of life. Discrimination has no place here.

Who We Are Having surpassed $300M ARR and continuing to grow, AuditBoard is the leading audit, risk, ESG, and InfoSec platform on the market. More than 50% of the Fortune 500, including 7 of the Fortune 10, leverage our award-winning technology to move their businesses forward with greater clarity and agility. And our customers love us: AuditBoard is top-rated on G2.com and Gartner Peer Insights. At AuditBoard, we inspire each other to innovate and are proud of what we are producing. We spend each day thinking of new ways to help our customers and contribute to the greater good of our company and our surrounding communities. We are all about assisting each other and breaking through barriers to create the most loved audit, risk, ESG, and InfoSec platform by our customers. This is how we have become one of the 500 fastest-growing tech companies in North America for the sixth year in a row, as ranked by Deloitte! Why This Role is Exciting As a Software Trainer at AuditBoard, you will be the key driver in enabling customer adoption and success through engaging and scalable virtual instructor-led learning content. You'll join a collaborative team with a mission to redefine the customer learning journey for our modern SaaS platform. This role involves significant ownership, requiring you to work independently, manage complex projects, and operate effectively in a fast-paced environment. We're looking for a proactive educator and dynamic presenter who is excited to immerse themselves in a complex industry, own the content lifecycle from scratch, and deliver world-class training. You will be instrumental in a large-scale initiative to maintain existing materials and develop innovative new content. Bring your ideas, your passion for adult learning methodologies, and your understanding of how training directly impacts the broader business. Key Responsibilities I. Customer Consultation & Learning Strategy Own the Training Discovery Process by leading calls with Enterprise customers and internal Onboarding Project Leads to conduct detailed needs analyses. Design Customized Curricula by translating complex customer requirements and unique platform configurations into tailored learning objectives and comprehensive training plans. Serve as the learning and development expert for internal stakeholders, ensuring all training strategies align with customer implementation goals. II. Content Design & Development Design, develop, and maintain effective, engaging, and high-quality learning content for diverse adult learners. Create comprehensive instructor-led training (ILT) materials, including detailed facilitator guides, visually engaging presentation decks, and practical in-system exercises. Collaborate with Subject Matter Experts (SMEs) to validate content accuracy and ensure alignment with the latest software features and industry best practices. Own product and feature updates for select AuditBoard modules, updating content as needed and facilitating train-the-trainer sessions for teammates as needed. III. Training Delivery & Evaluation Deliver exceptional Virtual Instructor-Led Training (VILT) sessions-both standard recurring classes for the general customer base and customized sessions for Advanced and Elite subscription customers. Help manage and maintain all course materials within the Learning Management System (LMS), ensuring version control and ease of access. Assist in the continuous assessment and quantitative evaluation of training effectiveness, providing data-driven recommendations for curriculum improvement. Attributes for a Successful Candidate 3+ years of professional experience in a Software Training role within a SaaS (Software as a Service) environment. Demonstrated ability to create and deliver high-quality VILT content to external, enterprise-level customers. Proven experience in conducting needs analysis and requirements gathering with internal and external stakeholders. Strong verbal and written communication skills, with experience communicating directly with customers outside of training sessions (discovery calls, email correspondence). Expert knowledge and practical application of Adult Learning Theory and best practices (e.g., ADDIE, SAM). Proficiency in utilizing presentation software (e.g., Google Slides, PowerPoint) and virtual meeting platforms (e.g., Zoom, Microsoft Teams). Ability to leverage AI to enhance learning experiences for customers and increase content development efficiency. Nice to Have Experience administering or developing content within an LMS (Skilljar, Docebo, etc.). Familiarity with eLearning authoring tools (e.g., Articulate Storyline/Rise, Captivate) and/or video editing software (e.g., Camtasia, Loom). A background in Audit, Risk, or Compliance technology is a plus. Our Company Values Customer obsession: Apply relentless focus on listening to and understanding customers as the core of everything we do Win, together: Drive to be the best while supporting each other's success Gritty resilience: Thrive in a fast-paced and dynamic environment, balancing immediate priorities with big-picture strategic goals Personal improvement: Stay eager to share insights, seek feedback, and continuously learn Constant innovation: Challenge the status quo and drive improvements Perks* Launch a career at one of the fastest-growing SaaS companies in North America! Live your best life (LYBL)! $200/mo for anything that enhances your life Remote and hybrid work options, plus lunch in the Cerritos office Comprehensive employee health coverage (all locations) 401K with match (US) or pension with match (UK) Competitive compensation & bonus program Flexible Vacation (US exempt & CA) or 25 days (UK) Time off for your birthday & volunteering Employee resource groups Opportunities for team and company-wide get-togethers! *perks may vary based on eligibility/location Please note that background checks are required. Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. This role may have access to highly sensitive data, including employee data, customer data, company financials, and proprietary product information. We love building strong partnerships, but please note that AuditBoard cannot accept unsolicited resumes from agencies. Any submissions without a signed agreement in place will not create a fee obligation. #LI-Remote

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world's largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Global Business Services' (GBS) Business Practices team establishes and manages policies and processes for the GTM motion, including deal policy, approval and revenue contracting processes, and other deal related operations (e.g. misbilling, deal support models, etc). The team's reach is widespread across Stripe, not exclusive to one sales segment or geographical region; GBS drives change across go-to-market, positively impacting Stripe users, and cross-functional teams. GBS's priorities are set through the direction of Stripe leadership and executive vision, partnership with sales and cross-functional organizations. This role sits within Global Business Practices' Business Practices team, responsible for establishing, managing, and improving policies and processes to improve deal quality and velocity for Stripe. What you'll do Our Business Practices Program Managers are focused on solving GTM's deal lifecycle challenges to create scalable and efficient deal policies and processes in support of commercial activities. We are looking for a self-starter who has demonstrated success dealing with ambiguous global-scale programs, with multi-layered stakeholder management and significant cross-functional team engagement. The ideal candidate will: (1) has deal policy and process background working at a hypergrowth technology/GTM org, (2) has superior communication skills to work across senior stakeholders across different functions, and (3) thrives when solving complex problems with limited oversight & incomplete data. Responsibilities Be accountable for building and driving large-scale deal lifecycle transformation program changes end-to-end (e.g. Misbilling or revenue contracting related improvements), and be directly responsible for marshaling the cross-functional support and resources needed to accomplish your goals Manage directly (or coordinate) the ‘full-stack' of change management activities across stakeholder engagement and creating champions, messaging/communication planning, support and enablement Develop strong collaborative relationships with key stakeholders across Stripe across levels and functions Work cross-functionally to identify deal lifecycle improvement opportunities for the GTM teams spanning strategy, people, policy, process, and/or technology Develop program standards (center of excellence), providing guidance, consulting, and coaching to peers and others on partner teams Seamlessly prioritize among various projects and synthesize data to guide/support strategy and decision Make exec level recommendations and drive decisions, where necessary Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements A strong track record of delivering global, complex enterprise deal lifecycle/commercial transformation programs with multiple constituents in a changing, ambiguous environment end-to-end Experience with deal management processes, deal process related root cause analysis, and commercial agreements 7+ years of experience in program management, business operations, management consulting or a related discipline Works well under pressure, with a high degree of adaptability and flexibility in a fast paced, rapidly changing environment The ability to diagnose, simplify and structure problems and solutions while having command of “the details” Enthusiastic “roll up your sleeves” mentality Excellent analytical, presentation, and communication experience, influencing across all levels from front lines to executive stakeholders. You set a high-bar in terms of communication effectiveness. Preferred qualifications Comfort operating with incomplete data and adapting / re-prioritizing activities as business needs change Deep problem solving and analysis experience (solving business problems - commercial, operational, financial) in a sales-oriented environment A growth mindset and innate curiosity where every interaction is an opportunity to learn and improve (yourself, and those around you) You demonstrate leadership qualities throughout your work - taking ownership of challenges, selflessly supporting your colleagues, and setting the standard for quality in your deliverables Prior experience with Salesforce, CPQ, Deal Approval, Contract Lifecycle Management tools Prior experience with payments and/or SaaS Comfort with SQL and/or Google Sheet for analyzing large datasets

Seniority Level: Associate About the role and about You: The Specialist - Community Support Systems role is reserved for those team members who are able to work independently on assigned tasks with minimal review within the Community Support technology stack. You build effective relationships to complete work diligently and can decipher customer problems and identify & implement effective systematic solutions within the Community Support technology stack. You are an accountable, highly motivated, and problem-solving individual, who will work in the best interests of our Community & Zwift, balancing cost and quality. What you'll do: Liaise with the Sr. Specialists, offering frontline support for our Community Support Systems (specifically Kustomer). Partner closely with internal customers to solve system concerns. Escalate to 3rd Party vendors as necessary to ensure ongoing Zwift CS operations. Assist in the implementation of Zwift's Community Support AI strategy. Complete assigned deliverables in a timely manner. Become the subject-matter expert in CS Systems. What we're looking for: Experience administering Community Support channels (email, chat, voice, IVR, etc). Works autonomously, but uses judgment to escalate appropriately, as needed, to complete objectives. Strategic problem-solving for complex problems. Develops relationships with teammates across multiple CS specializations. Communicates updates to 3rd Party vendors following established processes. Experience applying technology solutions for Contact Center Operations, CX, and reporting/metrics. Bonus points: Experience with Kustomer platform. Familiarity with the Effortless Experience. If Zwift determines in any stage of our interviews that any AI tools are being used without disclosure or citation, your candidacy will be disqualified. #LI-Remote How to stand out among the rest: Your resume/CV is enough to show off your skills, accomplishments, and experience. However, if you choose to include a cover letter introducing us to your awesome personality, we will read that too. We strongly believe that different backgrounds and ideas are a competitive advantage; we hire candidates of any race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, Veteran status, and any other status. Zwift is proud to be an Equal Opportunity Employer. If you have a disability or special need that requires accommodation, please let us know by emailing *****************. Zwift, Inc. is an Equal Opportunity Employer.

Duties and Responsibilities: The Clinical Field Specialist responsibilities will provide clinical insight and educational support and training on the technical applications of TriSalus Life Sciences products and will establish and maintain strong customer relationships with Interventional Radiology healthcare professionals and organizations. The Clinical Field Specialist will work with the Sales Managers within defined geographic area to meet existing and potential customers and champion the clinical needs for customers. This role will discuss and demonstrate how TriSalus products can help clinician providers achieve their goals and meet patient needs. By providing case coverage, the Clinical Specialist will provide technical training in a clinical and/or interventional radiology environment and contribute to improving the overall customer experience by focusing on clinical uses, education and gathering customer insights. The Clinical Field Specialist will work closely with others in the organization (i.e. Sales, Service, Marketing, R&D etc.) to ensure customer needs are being met. Responsibilities : Meets with existing and potential customers to identify their clinical needs, goals, and constraints related to patient care and provides creative and feasible solutions using company products. Serves as the primary resource for clinical support in the areas of coverage, troubleshooting, and in-service education for the company products. Informs the customer on the latest product, therapy and technology developments in the industry by actively engaging in procedural and technical discussion. Assist in sales and ongoing support of TriNav to promote consistent utilization. Transfers account knowledge and other requested information to the Sales Manager on a weekly basis. Effective time management skills required with a demonstrated ability to assess and prioritize opportunity required. Excellent organizational and communication skills (written and verbal) with demonstrated ability to effectively deliver presentations and event creation/coordination with key Opinion Leaders. Must act with a sense of urgency, with a focus one driving utilization and ensuring excellent procedural outcomes. Understand company's and competitors' products and workflows and provide recommendations on improvements Has a strong desire to work in a fast-paced, startup environment while consistently adapting to change. The ability to work independently within a teamwork environment. The Clinical Field Specialist reports to the Area Sales Director. Qualifications Education & Certifications: BA/BS or equivalent in related discipline preferred Work Experience: Clinical teaching/in-servicing, medical training (RN, IR Technician, etc.) preferred. 5+ years of directly related experience in heathcare industry preferred Strong clinical orientation, experience with products for use in interventional radiology, radiology/cardiology strongly preferred. Proven skills in leadership, management and communication including presentations Knowledge, Skills & Abilities: Ability to influence clinical decision making Ability to work independently in the context of a team environment Ability to meet vendor credentialing requirements Proven ability to build maintain positive relationships with peers and colleagues across organization levels Excellent verbal and written communication skills, including ability to effectively communicate with Executive team and outside customers Positive, humble attitude that seeks feedback and accepts it from all comers; owns mistakes, learns from them and quickly makes the correction Computer proficiency (MS Office - Word, Excel and Outlook) Must be able to work under pressure and meet deadlines, while maintaining a positive attitude. Physical Requirements: Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards. Up to 50% domestic and overnight travel to meet the client's needs - required

Create a robust marketing plan, working closely with key stakeholders. GTM strategy planning. Segment the market and develop a plan to acquire new clients using innovative online channels. Creating and scaling up outbound strategy. Creating successful ABM campaigns. Experience with email automation tools like outreach.io and CRM tools like Salesforce. Optimize our marketing automation and lead nurturing processes through email, content, and social channels. Manage various email campaigns, including the template designs, calls-to-action, and content used in our email campaigns. Grow new leads, including marketing-qualified leads, by converting site traffic through calls-to-action, landing pages, and lead generation content. Must Have Willingness to work in high-paced startup environment. Experience working with early-stage startups and in martech/ecommerce domain. Strong attention to detail. Must have done online events like webinars and podcasts. Good organization and planning skills. Excellent written and verbal communications skills. Excellent attitude and desire to learn. Must have experience designing digital marketing, content marketing, SaaS product marketing strategies for startups. Location of work: EST/PST (Remote)

Remote contract for PhDs in Biology, Biotechnology, Biochemistry, or related fields. Work on cutting-edge projects with top AI labs while earning up to $50+/hour, fully remote, with flexible weekly hours. No AI experience required Help fine-tune large language models (like ChatGPT) using your biology knowledge. You'll design problems, check how well AI solves them, and work with researchers to build better benchmarks. Responsibilities: Design advanced biology questions to test AI performance. Develop clear, step-by-step solutions with rigorous logic. Evaluate AI outputs for accuracy and quality of reasoning. Collaborate with researchers to refine benchmarks across undergraduate to PhD-level biology topics. Requirements: PhD (pursuing or completed) in Biology, Biotechnology, Biochemistry, or a related field. Strong biology reasoning and problem-solving skills across advanced domains. Ability to communicate complex ideas clearly in writing and provide structured feedback. No AI experience required Perks: Fully remote, flexible work. Work on cutting-edge AI projects with leading LLM companies. Offer Details: Pay rate: $50+/hour (depends on role and candidate expertise). Assessment: Shortlisted experts complete an evaluation before selection. Assignments: Contract roles with defined start/end dates; up to 40 hrs/week. Note: As part of assessments you will go through an AI video interview. About Turing: Based in San Francisco, California, Turing is the world's leading research accelerator for frontier AI labs and a trusted partner for global enterprises deploying advanced AI systems. Turing supports customers in two ways: first, by accelerating frontier research with high-quality data, advanced training pipelines, plus top AI researchers who specialize in coding, reasoning, STEM, multilinguality, multimodality, and agents; and second, by applying that expertise to help enterprises transform AI from proof of concept into proprietary intelligence with systems that perform reliably, deliver measurable impact, and drive lasting results on the P&L. After applying, you will receive an email with a login link. Please use that link to access the portal and complete your profile. Know amazing talent? Refer them at turing.com/referrals, and earn money from your network.

Buildout is a family of CRE software products that help the best brokers to find, win, market, and transact properties to maximize their deal efforts and maximize wins. Our core belief is that successful commercial real estate is broker-led, but tech-enabled. That we play a critical role in maximizing the brokers time to focus on what they do best. As a result, Buildout has become the not-so-secret weapon for more than 150,000+ brokers and investors. Ultimately, we exist to serve the entire CRE industry and because of that unwavering focus, all the best brokers use Buildout. Learn more about who we are, what we do, and why we're changing the face of CRE tech on our website: ********************** The Opportunity We're hiring a Data Migration Specialist who will be the go‑to data expert to turn a customer's complex export into clean and usable data in Buildout. You'll partner with customers at pivotal moments across the customer journey-from pre‑sales scoping calls, to onboarding implementations, to the occasional post‑launch data request-ensuring customers start strong and stay successful. Your work translates messy spreadsheets into meaningful records, shortens time‑to‑value, unblocks implementations, and prevents churn. This role is a unique blend of customer consultation and technical execution. You'll spend time working directly with customers to guide them through their data journey, while also independently performing the data migrations that ensure their success. How You'll Contribute You will play an active role in your customers' onboarding journey by attending kick-off calls and ongoing check-ins, acting as the SME on data quality, and collaborating with internal teams to set customers up for success You will facilitate the movement of Customer data from their own home-grown spreadsheets and other CRMs/systems into Buildout Clean-up and manipulate customer data so it is ready for import Schedule calls with customers as needed to review and clarify data Import the data into the Buildout system QA the data that was imported & deliver to customer You will help to define the project scope, goals and deliverables to ensure both the Customer and internal teams are aligned You will collaborate with other departments on behalf of your Customer to resolve issues and coordinate requests as needed You will monitor your Customers' progress to ensure their project stays on track and escalate potential blockers internally What Makes a Great Candidate You have experience migrating and/or importing data into a CRM (Salesforce experience preferred) You are skilled in data manipulation using tools like Microsoft Excel, Google Sheets or .CSV files You are passionate about working with customers directly and ensuring their success You have clear, customer‑friendly communication and are able to explain technical topics simply and set expectations with confidence. You have strong time management and organization skills to manage parallel customer requests and timelines You have the ability to identify potential roadblocks and take initiative to swiftly resolve Nice to have: Experience working in a B2B SaaS organization Experience with Atlassian (Jira & Confluence), and screen sharing tools Experience in Commercial Real Estate (CRE) industry We know there are great candidates who won't check all of these boxes, and we also know you might bring important skills that we haven't considered. If that's you, don't hesitate to apply and tell us about yourself. Location: This is a fully remote role open across most of the US. Compensation: The compensation range for this position is $65,000 - $75,000. Reporting To: Jason Loeffler, our Senior Manager of Implementation Perks & Benefits This program includes: Impactful insurance and benefit options, including 100% coverage of employee dental and vision insurance premiums, HSA seed, company-paid STD, LTD, life insurance, and telemedicine, and a wellness benefit of $400/year. Policies that support a healthy work/life harmony, including Flexible PTO, 14 paid company holidays, paid parental leave, and give back days 401(k) with 4% company match and immediate vesting A fully remote work culture with a monthly remote work reimbursement ($600/year) to support our distributed team and an annual, in-person company kickoff Challenging problems to solve with a committed and supportive team who are invested in your growth and development A wonderfully quirky culture where you're encouraged to bring your whole self to work Buildout is proud to be an Equal Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, marital status, order of protection status, citizenship status, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at accommodations@buildout.com and let us know the nature of your request and your contact information and we will consider your request. Below, you will be asked to complete identity information for the Equal Employment Opportunity Commission (EEOC). It is required by law that we ask these questions using the format provided by the EEOC. However, we want you to know that at Buildout, we understand that gender is not binary and welcome people of all identities. For more information about our privacy practices please visit our Privacy Policy. By submitting your application, California residents consent to Buildout processing your personal information for the purpose of assessing your candidacy for this position in accordance of our Privacy Notice for Prospective California Employees.

Cribl does differently. What does that mean? It means we are a serious company that doesn't take itself too seriously; and we're looking for people who love to get stuff done, and laugh a bit along the way. We're growing rapidly - looking for collaborative, curious, and motivated team members who are passionate about putting customers first. As a remote-first company we believe in empowering our employees to do their best work, wherever they are. As the data engine for IT and Security many of the biggest names in the most demanding industries trust Cribl to solve their most pressing data needs. Ready to do the best work of your career? Join the herd and unlock your opportunity. Why You'll Love This Role: Cribl is looking for a Public Sector Federal Systems Integrator Partner Business Manager in a “sell through” capacity with strong Public Sector relationships and experience. This candidate should have strong skills in Federal and SLED program strategy and deep ties into the FSI /GSI (SLED) community to grow and accelerate our partner GTM strategy. Candidates should also have a demonstrated ability to think strategically and analytically about business, product, and technical challenges, with the ability to build and convey compelling value propositions, and work cross-organizationally to build consensus. We are looking for candidates that are creative, aggressive and looking to advance Cribl's value towards Public Sector initiatives and missions. Please note, this is a remote role based out of the Washington DC Metro Area. As An Active Member Of Our Team, You Will… Seasoned revenue generation track record driving sales in both direct and Channel roles selling into the Public Sector space Public sector FSI/GSI (SLED) success with a rolodex of partners and their key executives and sales leaders Strong history of building and driving pipeline generation at the field level in FSI/GSI(SLED) Community go-to-market organizations Proven history of exceeding sales quotas Ability to forecast revenue accurately with strong Salesforce.com skills Passionate Channel champion who can provide world-class relationship development and thought leadership across an assigned Public Sector partner base to increase revenue and drive incremental business opportunities Work with Cribl's Executive, Technology Alliances, Marketing and Sales teams to identify key Public Sector System Integrator partners and opportunities Build a strategic plan for initiating conversations and selling the value of a mutually beneficial working relationship to those partners, and drive the structure of partnerships Serve as the partner advocate inside Cribl; evangelize FSI/GSI partners and the opportunities they present by injecting partner DNA into Cribl Collaboration with Public Sector Sales Leaders and Alliance Managers across several territories (Civilian, DoD, SLED, and Intel) to drive strategic initiatives and foster collaborative relationships Understand and apply market trends, mission priorities, and partner goals to envision, shape, and assist in closing opportunities. If You've Got It - We Want It Strong motor, execution and intrinsically driven Deep Public sector relationships and proven revenue generation Federal System Integrator community 7-10 years of high-tech business development or Channel at a high-growth start up, successfully implementing channel/field alliances strategy to drive dramatically increased sales Highly organized and detail oriented Natural and highly effective relationship / partner development skills Ability to formulate a partnership vision, strategy, and execution plan Experience with Cloud Software Vendors and their strategies/business models Ability to run quickly with little supervision and adapt to a fast-paced, constantly changing environment A high degree of honesty, integrity and sound judgment BA/BS degree, MBA or Masters degree from a top university a plus Salary Range The salary for this role is dependent on geographic location. The salary offered within the range described will be based on the individual candidate's job-related knowledge, skills, and experience. In addition to a competitive salary, Cribl also offers a generous benefits package which includes health, dental, vision, short-term disability, and life insurance, paid holidays and paid time off, a fertility treatment benefit, 401(k), and equity. The total compensation offered for this position will include a commission/incentive plan. #LI-AD1 #LI-Remote Bring Your Whole Self Diversity drives innovation, enables better decisions to support our customers, and inspires change for the better. We're building a culture where differences are valued and welcomed, and we work together to bring out the best in each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying. Interested in joining the Cribl herd? Learn more about the smartest, funniest, most passionate goats you'll ever meet at cribl.io/about-us.

Remote AI research project focused on understanding real retail-investor behavior. We're looking for active traders and experienced retail investors who can provide high-quality insights into how everyday investors analyze markets, manage portfolios, and make trading decisions. You'll contribute judgment, structured reasoning, and hands-on domain context while also supporting data-annotation and evaluation tasks that help train financial AI systems. You'll review trading-related content, investor communications, and platform activity; categorize and label data with consistency; and help refine how AI models reason about equities, ETFs, crypto, and broader market behavior. Candidates should be up-to-date on current market trends, familiar with major brokerage platforms, and comfortable explaining how real investors think through risk, conviction, and execution. Ideal candidates actively use platforms such as Robinhood, Wealthsimple, Charles Schwab, Fidelity, eToro, Interactive Brokers, SoFi, or Webull, and bring practical experience trading stocks, ETFs, crypto, or derivatives. Strong analytical judgment, clear written communication, and comfort with structured labeling work are essential. This is a fully remote contract role with flexible hours, where you'll directly impact how frontier AI systems understand retail trading behavior and investment decision-making.