Smith Debnam Narron Drake Saintsing & Myers, LLP 3.9
Smith Debnam Narron Drake Saintsing & Myers, LLP job in Raleigh, NC
At Smith Debnam, our philosophy is simple - to provide the best possible value to our clients. We firmly believe that the key to delivering such value is equally simple - the people who make it happen. Our professional service team, the attorneys, paralegals, and staff, are therefore our most important asset. We are committed to maintaining an environment that provides professional fulfillment, actively supports professional development, and communicates the value of each person's contributions. Smith Debnam has been providing legal services to businesses and individuals in North Carolina for 50 years. We offer our employees a professional work environment, competitive salaries, quality benefit programs and flexible work hours.
Job Summary:
The Assistant Trust Administrator is responsible for providing financial, administrative, and clerical support to our Consumer Collection's department. Duties include processing mail, data entry for section spreadsheets responding to emails, invoice reminders to clients, preparing information for audits, bank statement and daily deposit reconciliations, logging and tracking end of day reports for trust accounts. This role offers the potential for progression into a Trust Administrator position.
Essential Duties and Responsibilities:
Review, sort, and scan all incoming mail daily
Coordinate with front desk and mailroom for package deliveries
Perform imaging of all payments received and scan to appropriate file
Process electronic deposits daily and maintain storage of deposited payments
Prepare a daily deposit reconciliation file for all payments received and posted
Perform consolidated recording of all transactions for Client Trust Accounts and review the end of day balance
Review, scan, and mail debtor refunds weekly
Prepare, scan and mail payment receipts for debt buyer accounts
Review daily direct payments and confirmation of processing
Update Excel spreadsheets for reporting direct payments, returned checks, refund checks, Web-Pay errors and declined payments
Assist with additional data entry for other Finance positions
Maintain log for Cost Reversals with review of client, and reason for reversal
Assist with compiling documentation for client audits
Knowledge, Skills, and Abilities:
Associate degree preferred
Minimum 6 months to 1 year finance or accounting experience
Basic understanding of accounting processes such as ledgers, credits, and debits
Advanced mathematical skills required
Experience using Microsoft Office with strong working knowledge of Excel functions
Ability to multitask and prioritize workflow, and work in a team environment
Good verbal and written communication skills
Ability to process large volume of work in an efficient and precise manner
Strong attention to detail with proficient organizational skills
$76k-101k yearly est. Auto-Apply 8d ago
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System Operations Analyst
Smith Debnam Narron Drake Saintsing & Myers, LLP 3.9
Smith Debnam Narron Drake Saintsing & Myers, LLP job in Raleigh, NC
Job Description
At Smith Debnam, our philosophy is simple - to provide the best possible value to our clients. We firmly believe that the key to delivering such a value is equally simple - the people who make it happen. Our professional service team, the attorneys, paralegals, and staff, are therefore our most important assets. We are committed to maintaining an environment that provides professional fulfillment, actively supports professional development, and communicates the value of each person's contributions.
Smith Debnam has been providing legal services to businesses and individuals in the Carolinas for more than 50 years. We provide employees with an enriching, professional work environment that rewards employee excellence, fosters teamwork, and supports professional development. Our employees also enjoy competitive salaries, quality benefit programs and flexible work hours.
The System Operations Analyst will report to the Business Systems Manager in supporting the operations of the Consumer Collections Practice Group. They will be responsible for analyzing, supporting, improving and implementing new automation of workflows as well as assisting in related third-party software maintenance, implementation and training. The ideal candidate will thrive in a fast-paced environment and possess a strong analytical mindset and the ability to work collaboratively with other departments to implement adjustments to workflow and third-party software functionality.
Essential Duties and Responsibilities:
Assist the Business Systems Manager with the implementation of new software systems, including planning, testing, and rollout.
Assist in the development and delivery of training programs to enhance users' skills and knowledge related to process and software use.
Maintain existing merge forms and letters; create new merge forms and letters to eliminate manual creation of documents.
Perform root cause analysis on identified issues within various software platforms used in Consumer Collections, and work with internal team members and software vendors to resolve.
Serve as primary point of contact and manage projects and tasks with assigned third-party software vendors.
Assess and identify opportunities for automation within existing software applications and partner with the Business Systems Manager to design, test, and implement these solutions.
Recommend necessary adjustments to refine workflows to the automation strategy.
Collaborate with IT and other departments to identify technical support resources needs.
Assist with training and operational support of internal users of CM database and other software applications.
Knowledge, Skills, and Abilities:
Bachelor's degree in information technology, or similar field, or equivalent experience.
Experience in business process and data analysis to evaluate workflows and recommend improvements.
Excellent analytical and problem-solving skills with strong attention to detail.
Proficient strategic thinking and organizational skills.
Strong interpersonal and communication skills to effectively collaborate with stakeholders and fellow employees.
Flexibility to adapt to changing priorities and business needs.
The Systems Operations Analyst is an onsite position in our Raleigh, NC office.
$61k-77k yearly est. 1d ago
Litigation Attorney
Akerman LLP 4.9
Remote or Charlotte, NC job
The Charlotte office of Akerman LLP seeks a Litigation Attorney with 9+ years of commercial litigation experience. Federal and state court and/or clerkship experience is preferred. Qualified candidates must have experience in all aspects of trial preparation, the ability to work independently and manage cases, and excellent legal research, writing and analytical skills. Must possess a Juris Doctor degree from an ABA accredited law school and be a member of the North Carolina State Bar. Hybrid and remote work arrangements are also available for candidates residing elsewhere in North Carolina.
About the Firm
Founded in 1920, Akerman is recognized as one of the country's premier law firms, with more than 700 lawyers in 25 offices throughout the United States. To learn more about our firm, please visit us at ****************
Firm Recognitions
Top 100 U.S. Law Firms (
The American Lawyer
)
Among the Most Innovative Law Firms (
Financial Times
)
Ranked among 100 Most Prestigious U.S. Law Firms (
Vault
)
Listed in “Best Law Firms” with 143 Tier One rankings nationally and in key business centers throughout the U.S., including Atlanta, Chicago, Dallas, Houston, Los Angeles, Miami, New York, Orlando, and Washington D.C., among others (
Best Lawyers)
Ranked among Top U.S. Law Firms for Client Service in the “BTI Client Service A-Team” report (
BTI Consulting)
Equal Employment Opportunity Policy
We are committed to providing a supportive and inclusive environment where all individuals can reach their full potential, no matter their race, color, sex, religion, national origin, age, disability, marital status, gender identity/expression, sexual orientation or genetic makeup.
Note to Search Firms
Akerman LLP will not accept unsolicited resumes or other unsolicited candidate information from Search Firms. Submissions will only be considered when a fully executed fee agreement is in place. Search firms should contact **************************** for additional information.
$111k-158k yearly est. 1d ago
Human Resources Compliance Manager
Fox Rothschild 4.8
Greensboro, NC job
As a member of the Talent Management Department, the Human Resources Compliance Manager works collaboratively with the Human Resources Leadership team to lead Firm-wide compliance with all existing federal, state, and local rules and regulations in the areas of wage & hour, paid family/sick leave, hiring processes, employment practices, and record retention. Responsible for researching, communicating, and implementing policies and practices to comply with federal, state, and local labor laws.
ESSENTIAL FUNCTIONS:
* Work closely with HR Leadership to manage emerging risks, complex employment requirements, and workplace policies.
* Responsible for proactively researching new regulations and laws to meet compliance requirements. Evaluate how new regulations impact the Firm, make recommendations on how to comply.
* Responsible for working with applicable teams to implement new policies and/or procedures to meet the compliance regulations.
* Develop internal controls and policies designed to ensure that all compliance needs are met.
* Develop auditing plans for existing requirements, conduct audits and analyze data, summarize the findings, provide recommendations for improvement and ensure that effective action plans are developed and carried out.
* Provide program status reporting, analysis and specific recommendations on overall progress regarding matters of employment compliance.
* Provide communication and training regarding legal requirements, best practices and changes to employment related policies, processes, and procedures.
* Stay abreast on reporting requirements related to Equal Employment Opportunity (EEO), the Americans with Disabilities Act (ADA), the Family and Medical Leave Act, Employee Retirement Income Security Act (ERISA), the Department of Labor, worker compensation, the Occupational Safety and Health Administration (OSHA), and so forth.
* Collaborate and create strong interpersonal relationships between administrative departments and teams.
* Keep abreast of regulatory developments within or outside of the Firm as well as evolving best practices in compliance control.
* Work collaboratively with the Human Resources Manager if needed to investigate and resolve all types of employee relations matters. Thoroughly document investigation matters, make recommendations, and apply consistent practices and policy application.
ADDITIONAL FUNCTIONS:
* Special Projects, as assigned.
QUALIFICATIONS (EXPERIENCE, KNOWLEDGE, SKILLS AND ABILITIES):
Education:
* Bachelor's degree or equivalent in Human Resources, Business, or Organization Development.
Experience:
* Minimum of seven years of progressive leadership experience in Human Resources positions.
Knowledge, Skills, & Abilities:
* Knowledge and experience in employment law, compensation, organizational planning, recruitment, organization development, employee relations, safety, employee engagement, and employee development.
* Knowledge of various employment laws and practices and experience working with a corporate employment law attorney.
* Ability to research and analyze various types of HR data and compile high quality reports, proposals, presentations, and other documents for senior management and customers is required. Advanced level of spreadsheet, database, presentation, scheduling and word processing software skills are needed.
* Experience completing compliance gap assessments and implementing appropriate controls to close the gaps.
* Ability to think and act both strategically and tactically with respect to the needs of business clients and their objectives while ensuring compliance with law and industry best practices.
WORK ENVIRONMENT & PHYSICAL DEMANDS:
This job operates in a clerical, office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
PHYSICAL REQUIREMENTS
Sedentary work: Exertion of physical strength to lift, carry, push, pull, or otherwise move objects up to 10 pounds. Work involves sitting most of the time. Walking and standing is often necessary in carrying out job duties.
VISUAL ACUITY
Worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.
DISCLAIMER
Fox Rothschild LLP is under no obligation to provide sponsorship for this position. Applicants must be currently authorized to work in the United States on a full-time basis now and in the future.
The above is intended to describe the general content of and requirements for the performance of this job. It is not a contract or employment agreement and is not to be construed as an exhaustive statement of all functions, responsibilities, or requirements the employee may be required to perform, and the employee may be required to perform additional duties. Additionally, management reserves the right to review and revise the job description at any time. Employment with the firm is at-will. Employees must be able to satisfactorily perform all of the essential functions of the position with or without a reasonable accommodation. If an accommodation request would cause an undue hardship or a safety concern, the individual may not be eligible for the position.
$93k-117k yearly est. 2d ago
Professional Development Coordinator
Smith Anderson 4.4
Raleigh, NC job
Job Description
Job Title: Professional Development Coordinator
Status: Non-Exempt
Type: Full Time
Reports To: Chief Talent Officer (CTO)
Smith Anderson is a well-established and dynamic mid-size law firm, providing top-tier legal services to clients across a range of industries. We value a collaborative, innovative, and an inclusive culture. We are looking for a Professional Development Coordinator to join our legal team. The ideal candidate will be detail-oriented, proactive, and thrive in a setting that demands accuracy, efficiency, and strong communication skills.
The Professional Development Coordinator plays a critical role in supporting the firm's professional development strategy for its attorneys. This position is responsible for coordinating and supporting the day-to-day logistics of attorney development initiatives, including internal and external training programs, attorney evaluations, partnership admissions, leadership development opportunities, and wellness initiatives.
This role works closely with the Legal Recruiting & Professional Development Team (RPD Team) comprised of the Chief Talent Officer, Director of Legal Recruiting, and Legal Recruiting Coordinator as well as various committees, practice groups, and departments throughout the firm to ensure alignment with the firm's culture, values, and strategic priorities.
Duties include but are not limited to:
Support the Chief Talent Officer with the non-partner mid-year and annual attorney review processes, including scheduling, coordination, documentation, and tracking.
Assist in managing and coordinating the partnership admission process.
Partner with the Education Committee to plan and facilitate in-house and external training for attorneys.
Collaborate with practice groups and department leaders to coordinate internal and external educational programming.
Work closely with the Lawyer Development Committee and Associate Committee on year-round professional development initiatives.
Assist attorneys with CLE accreditation related to firm-sponsored programming.
Serve as the firm's primary contact for CLE-related inquiries.
Coordinate and support firm-wide wellness initiatives and programs.
Provide administrative and organizational support to the RPD Team.
Create, maintain, and update departmental process documents, tracking reports, charts, and data.
Assist with the Professional Development budget, including monthly credit card reconciliation.
Monitor and report on trends in attorney development, leadership training, and wellness in the legal industry.
Promote and contribute to a positive, collaborative, and supportive work environment.
Qualifications:
2-5+ years of professional development or attorney support experience, preferably in a law firm or professional services environment.
Knowledge of the legal industry and current trends in attorney development and training is preferred.
Strong communication, interpersonal, and relationship-building skills.
Ability to exercise sound judgment, discretion, and professionalism when handling sensitive matters.
Exceptional attention to detail, organization, and follow-through.
Proven ability to manage multiple priorities and deadlines in a fast-paced environment.
Proficiency in Microsoft Office Suite, with a strong emphasis on Word and Excel.
Experience with ViGlobal/Aderant, 3E, and iManage is preferred.
Education:
Bachelor's degree or equivalent related work experience.
Smith Anderson is an equal opportunity employer committed to creating and maintaining a diverse work force. It is the policy of this Firm to recruit, hire, train, develop, promote, and compensate employees without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, genetic information, disability or covered veteran status.
$46k-66k yearly est. 7d ago
BDC Representative
White Ford, LLC 4.3
Roanoke Rapids, NC job
Job Description
As a BDC Representative at White Ford, LLC in Roanoke Rapids, NC, you will play a crucial role in ensuring a positive and seamless experience for our customers. You will be the primary point of contact for inbound and outbound communications, assisting customers with appointment scheduling, service inquiries, and sales follow-ups. Your ability to effectively manage multiple communication channels and provide timely, professional responses will help drive customer satisfaction and dealership success.
Responsibilities
Answer inbound calls and respond to online customer inquiries promptly and professionally.
Schedule and confirm service appointments and follow up with customers post-service.
Make outbound calls to potential and returning customers to generate service and sales opportunities.
Maintain accurate customer records and update CRM systems regularly.
Coordinate with sales and service departments to ensure smooth customer transactions.
Provide detailed information on Ford products, services, and promotions.
Manage daily administrative tasks such as email correspondence and database management.
Demonstrate strong organizational skills by prioritizing tasks and managing time efficiently.
Requirements
Proven experience in a BDC or similar customer service role, preferably in the automotive industry.
Proficiency with computers, CRM software, and Microsoft Office applications.
Exceptional phone etiquette and verbal communication skills.
Strong written communication skills for responding to emails and online inquiries.
Ability to multitask and manage time effectively in a fast-paced environment.
Experience with Ford vehicles, services, or dealership operations is highly desirable.
Strong planning and organization skills to manage appointments and follow-ups.
Customer-focused mindset with a commitment to delivering excellent service.
Benefits
Competitive pay and performance incentives.
Comprehensive training on Ford products and customer service best practices.
Opportunities for career growth within White Ford, LLC.
Friendly and supportive work environment.
About the Company
White Ford, LLC is a trusted automotive dealership located in Roanoke Rapids, NC, committed to delivering exceptional vehicle sales and service experiences to our community. We pride ourselves on quality, integrity, and customer satisfaction, offering a wide range of Ford vehicles and expert service. Join our team and be part of a company that values teamwork, personal growth, and excellence in the automotive industry.
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$71k-86k yearly est. 7d ago
Practice Services Coordinator
Fox Rothschild 4.8
Raleigh, NC job
As a member of the Practice Services Team, the Practice Services Coordinator provides comprehensive administrative support to all team members. The primary responsibilities include but are not limited to: * Provide administrative support to the Chief Practice Services Officer and all the Practice Services leadership team.
* Coordinate and oversee special projects and firm-wide initiatives, including but not limited to participating in project meetings for planning, implementation, and training for members of FOXproTEAMS (administrative support structure) and Paralegals/Practice Assistants.
* Assist with the coordination of review process calendars, meeting schedules and deadlines to ensure that each process runs on time and firm objectives are achieved.
* Assist with the management of vi Desktop processes and create reports, including reminders related to the process.
* Provide support for paralegal recruiting, including scheduling interviews, working with candidates and recruiting agencies, human resources department, and attorneys.
* Provide back-up support for on-boarding and off-boarding processes, including drafting offer letters, reference checking, launching, monitoring, and reviewing background checks.
* Create and maintain best practices guides, standard operating procedures and guidelines for implementation and adoption for existing and new initiatives and processes.
* Coordinate meetings, including scheduling, submitting video conference and hospitality requests, booking conference rooms, and preparing materials.
ADDITIONAL FUNCTIONS:
* Various short-term and long-term projects, as assigned.
* Assist with other related administrative duties, as assigned.
* Other duties, as assigned.
QUALIFICATIONS (EXPERIENCE, KNOWLEDGE, SKILLS AND ABILITIES):
Education:
* Bachelor's degree in related field required. Equivalent work experience will be considered in lieu of a bachelor's degree.
Experience:
* Paralegal Certificate or two (2) years' work experience as a paralegal is strongly preferred; or
* Four (4) years' work experience as a legal administrative assistant in a law firm will also be considered.
Knowledge, Skills, & Abilities:
* Must be a highly motivated, personable self-starter who is able to manage multiple projects simultaneously and successfully, many with tight deadlines.
* Highly proficient with MS Word, Excel, PowerPoint, and database management systems.
* Excellent organizational and interpersonal relations skills; strong internal client focus.
* Ability to maintain confidentiality at all times.
* Ability to manage multiple priorities and tasks simultaneously and follow through on issues in a timely manner.
* Demonstrated experience in coordinating the activities or tasks of people, groups and organizations.
* Excellent presentation, writing, and verbal communication skills, as well as the ability to be proactive in tailoring communications effectively for different groups and stakeholders. Excellent grammar, vocabulary, and reading comprehension.
* Ability to undertake and manage large projects with effective use of firm resources.
* Assess, adapt and reprioritize projects quickly when situations change, as well as following through on issues in a timely manner.
* Ability to use standard office equipment, including personal computer, copier, scanner, telephone, etc.
WORK ENVIRONMENT & PHYSICAL DEMANDS
This job operates in a clerical, office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
PHYSICAL REQUIREMENTS
Sedentary work: Exertion of physical strength to lift, carry, push, pull, or otherwise move objects up to 10 pounds. Work involves sitting most of the time. Walking and standing is often necessary in carrying out job duties.
VISUAL ACUITY
Worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.
DISCLAIMER
Fox Rothschild LLP is under no obligation to provide sponsorship for this position. Applicants must be currently authorized to work in the United States on a full-time basis now and in the future.
The above is intended to describe the general content of and requirements for the performance of this job. It is not a contract or employment agreement and is not to be construed as an exhaustive statement of all functions, responsibilities, or requirements the employee may be required to perform, and the employee may be required to perform additional duties. Additionally, management reserves the right to review and revise the job description at any time. Employment with the firm is at-will. Employees must be able to satisfactorily perform all of the essential functions of the position with or without a reasonable accommodation. If an accommodation request would cause an undue hardship or a safety concern, the individual may not be eligible for the position.
$46k-58k yearly est. 32d ago
IP Docketing Specialist - Remote Option Available
Akerman LLP 4.9
Remote or Charlotte, NC job
Founded in 1920, Akerman is recognized as one of the nation's premier law firms, with more than 700 lawyers across the United States.
Akerman is seeking a full-time Intellectual Property (IP) Patent Docketing Specialist to provide timely and effective docketing and administrative support to the Intellectual Property Group.
Responsibilities include, but are not limited to:
Review, docket and distribute a high volume of incoming correspondence from the USPTO, WIPO and foreign associates according to established procedures
Review and update docket based on USPTO filing receipts, WIPO confirmations, and correspondence from foreign associates according to established procedures
Update docket based on docket answers/instructions received from attorneys and paralegals
Monitor daily docket to ensure all deadlines are met
Perform monthly status check of pending US patent applications
Manage incoming and outgoing transferred files
Respond to internal inquiries; generate reports as needed by the IP group
Save correspondence in document management system to maintain electronic files
Required Skills Include:
Working knowledge of US and International patent and trademark prosecution processes and their associated rules and procedures
Analytical reasoning skills and ability to interpret rules and instructions accurately
Excellent organizational and follow-up skills
Comfortable and efficient at calculating dates
Detail oriented; ability to perform routine tasks and maintain concentration for long period of time.
Ability to prepare accurate, highly detailed work; excellent proofreading skills.
Proficient with MS Office applications
6+ years intellectual property experience in a law firm or legal services environment
Prior IP docketing experience required, prior patent docketing experience preferred.
Prior IP docketing experience using computer database programs, specifically FIP is highly preferred
Undergraduate degree preferred
We offer an excellent compensation and benefits package. Please submit your resume and salary requirements. EOE
#LI-PT1
$61k-74k yearly est. 60d+ ago
Data Analytics Manager
Fox Rothschild 4.8
Greensboro, NC job
As a key member of the Knowledge Management and Innovation team, the Data Analytics Manager's primary role is to support the delivery of data driven legal solutions and analysis to internal and external clients. The manager is responsible for the Firm's data visualization platforms, reporting tools, data portal, and advanced analytics environment. The manager will support the workflow of projects and conduct hands-on analysis and solutioning, when applicable.
ESSENTIAL FUNCTIONS:
* Data Strategy and Leadership
* In conjunction with the Director of Data Analytics and Strategy, develop and execute the firm's data analytics roadmap, aligning with strategic business objectives and client service standards.
* Lead, mentor and grow a team of data analysts and specialists within the Knowledge Management and Innovation department; foster a culture of innovation, collaboration and continuous improvement
* Collaborate and partner with clients, attorneys, and other stakeholders to identify and deliver opportunities driven by data and quantitative analysis
* Partner with the Firm's functional departments to analyze data and develop solutions to support business operational objectives of the Firm
* Surface and support concepts for client-facing solutions that could be productized for the Firm
* Communicate complex data concepts in clear, actionable terms to non-technical audiences.
* Data Management and Analysis
* Train and support end-users in data literacy, dashboard usage and self-service analytics.
* Deliver regular and ad hoc reports, visualizations, and presentations to firm leadership, practice leaders and clients.
* Identify trends, risks and opportunities to inform strategic planning, industry and client needs.
* Collaborate with the firm's Accounting, IT and Pricing departments and other key stakeholders to create and implement data projects for the firm
* Technical
* Translate business requirements and unstructured business issues into data analytic problems and solutions
* Develop data preparation, sample design, identify appropriate analytic and statistical methodology, and document process and results
* Analyze and model structured data using advanced statistical methods, and implement software/algorithms to perform analysis
* Perform machine learning, natural language, and statistical analysis methods as appropriate, such as classification, collaborative filtering, association rules, sentiment analysis, topic-modeling, time-series analysis
* Perform explanatory data analysis, generate and test working hypotheses, prepare and analyze historical data, identify patterns and interpret results, and be able to explain to all levels of stakeholders
ADDITIONAL FUNCTIONS:
* Other projects as assigned.
QUALIFICATIONS (EXPERIENCE, KNOWLEDGE, SKILLS AND ABILITIES):
Education:
* Bachelor's degree, preferably in a business or technical discipline
* Juris Doctor or Master's degree in data science, computer science, statistics, or engineering - preferred
Experience:
* 5+ years of experience in a law firm or legal operations environment
* At least 2 years in a data analytics role (or similar)
* Preferred: Lean, Lean Six Sigma, PMP or similar certification preferred or the ability to demonstrate comparable experience and training in project management or process improvement
Knowledge, Skills, & Abilities:
* Skills & Abilities
* Strong verbal communication skills with the ability to explain and translate technical data analysis approaches and results to attorneys and business professionals
* Ability to manage people and motivate them to accomplish their goals.
* Strong supervisory, organizational and project management skills and ability to prioritize and multi-task with a high volume of work in a fast-paced environment.
* Ability to work with detailed information accurately and efficiently while maintaining confidentiality.
* Ability to develop collaborative relationships with a broad array of individuals; ability to explain/sell the needs of the Department/Practice.
* Ability to build and maintain strong relationships and gain the trust of the attorneys and administrative staff.
* Competence in setting structure especially where none exists
* Knowledge
* Strong business analysis skills and the ability to analyze information and think systematically
* Strong practical problem-solving abilities using logic, analysis, creativity, follow through and client service skills; good judgment and strong decision-making skills, including the ability to understand complex situations, effectively analyze options and develop sound conclusions.
* Experience with enterprise data visualization tools (e.g., MS Power BI, Tableau) and data design best practices; Understanding of user interface and user experience design
* Experience with advanced analytics and data science (e.g., statistical programming, machine learning, classification models, natural language processing)
WORK ENVIRONMENT & PHYSICAL DEMANDS:
This job operates in a clerical, office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
PHYSICAL REQUIREMENTS
Sedentary work: Exertion of physical strength to lift, carry, push, pull, or otherwise move objects up to 10 pounds. Work involves sitting most of the time. Walking and standing is often necessary in carrying out job duties.
VISUAL ACUITY
Worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.
DISCLAIMER
Fox Rothschild LLP is under no obligation to provide sponsorship for this position. Applicants must be currently authorized to work in the United States on a full-time basis now and in the future.
The above is intended to describe the general content of and requirements for the performance of this job. It is not a contract or employment agreement and is not to be construed as an exhaustive statement of all functions, responsibilities, or requirements the employee may be required to perform, and the employee may be required to perform additional duties. Additionally, management reserves the right to review and revise the job description at any time. Employment with the firm is at-will. Employees must be able to satisfactorily perform all of the essential functions of the position with or without a reasonable accommodation. If an accommodation request would cause an undue hardship or a safety concern, the individual may not be eligible for the position.
$102k-127k yearly est. 60d+ ago
Records Clerk
Fox Rothschild 4.8
Greenville, NC job
As a member of the Information Governance Department, the Records Clerk provides high quality records related support. Maintains positive working relationships with clients, attorneys and support staff. Adheres to strict confidentiality, timeliness and accuracy of all related work.
ESSENTIAL FUNCTIONS:
* Maintains and secures records in accordance with established Firm policies and procedures.
* Receives and processes files for central filing and off-site storage.
* Assembles files in chronological order and maintains a neat and orderly file room.
* Researches the location of folders and documents upon the request of designated office management.
* Assists in the conversion of incoming lateral client/matter files into the Firm wide records management system.
* Manages the inventory of files in off-site storage and facilitates all transfers by indexing and overseeing the pickup of boxes.
* Handles file retrieval requests via RIM application, phone or e-mail for central file room and off-site storage.
* Maintains records equipment, materials and supplies and informs the IMC department of any supply needs or equipment repairs.
* Regularly works with standard file boxes weighing up to 40 pounds.
* Assists in the implementation of future records initiatives including software and process changes.
ADDITIONAL FUNCTIONS:
* May assist as a back-up in front desk, greeting clients, answering in-coming calls, etc.
* Other duties and projects, as assigned.
QUALIFICATIONS (EXPERIENCE, KNOWLEDGE, SKILLS, AND ABILITIES):
Education:
* High school diploma or equivalent required.
Experience:
* 1-2 years of prior experience in a law firm preferred.
Knowledge, Skills, & Abilities:
* Ability to handle lifting of file boxes weighing up to 40 pounds.
* Prior office clerical experience with photocopying, faxing and scanning.
* Ability to write, read and edit documents.
* Microsoft Office, specifically Microsoft Excel, any RIM software applications, IGovern, iManage, ICE, Iron Mountain etc., is also helpful.
* Professional appearance and team player.
* Strong communication skills.
WORK ENVIRONMENT & PHYSICAL DEMANDS:
This job operates in a clerical, office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
PHYSICAL REQUIREMENTS
Medium Work: Exertion of physical strength to lift, carry, push, pull, or otherwise move objects 20 to 50 pounds frequently, and/or greater than negligible up to 10 pounds.
VISUAL ACUITY
Worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.
DISCLAIMER
Fox Rothschild LLP is under no obligation to provide sponsorship for this position. Applicants must be currently authorized to work in the United States on a full-time basis now and in the future.
The above is intended to describe the general content of and requirements for the performance of this job. It is not a contract or employment agreement and is not to be construed as an exhaustive statement of all functions, responsibilities, or requirements the employee may be required to perform, and the employee may be required to perform additional duties. Additionally, management reserves the right to review and revise the job description at any time. Employment with the firm is at-will. Employees must be able to satisfactorily perform all of the essential functions of the position with or without a reasonable accommodation. If an accommodation request would cause an undue hardship or a safety concern, the individual may not be eligible for the position.
Equal Opportunity Employer - vets, disability
$37k-45k yearly est. 34d ago
Litigation Paralegal
Smith Debnam Narron Drake Saintsing & Myers, LLP 3.9
Smith Debnam Narron Drake Saintsing & Myers, LLP job in Raleigh, NC
Job Description
At Smith Debnam, our philosophy is simple - to provide the best possible value to our clients. We firmly believe that the key to delivering such a value is equally simple - the people who make it happen. Our professional service team, the attorneys, paralegals, and staff, are therefore our most important assets. We are committed to maintaining an environment that provides professional fulfillment, actively supports professional development, and communicates the value of each person's contributions.
Smith Debnam has been providing legal services to businesses and individuals in the Carolinas for more than 50 years. We provide employees with an enriching, professional work environment that rewards employee excellence, fosters teamwork, and supports professional development. Our employees also enjoy competitive salaries, quality benefit programs and flexible work hours.
Position Summary:
Under the general direction and supervision of the attorneys, the Litigation Paralegal is responsible for providing legal and administrative support for complex commercial litigation, commercial creditor bankruptcy matters and collection cases. General duties will include document drafting, research, client interaction, monitoring hearing schedules and management of case files.
Essential Duties and Responsibilities:
Draft routine pleadings, affidavits, orders, and other legal documentation.
Proofread and edit legal documents and other written materials to ensure accuracy and completeness.
Maintain legal calendaring system to ensure timely compliance with various legal deadlines.
Analyze and coordinate the gathering of information, materials, documents, reports, and evidence which is necessary to respond to discovery and assist attorney(s) with preparing responses.
Utilize technical information to make independent decisions and recommendations to the supervising attorney.
Correspond with various court personnel, local counsel, and adversary attorneys.
Perform other related duties as assigned by supervising attorney and/or personnel.
Knowledge, Skills, and Abilities:
Minimum 3 years of paralegal experience in Litigation with a demonstrated understanding and strong working knowledge of complex commercial litigation, commercial creditor bankruptcy matters and collection cases.
2- or 4-year college degree and Paralegal Certification preferred.
Proficient with Microsoft Office Suite.
Proficient drafting skills and strong attention to detail.
Proven ability to work closely with a legal team.
Excellent verbal and written communication skills.
Strong ability to analyze and problem solve.
Self-starter with proven ability to work independently.
Proven ability to prioritize work and efficient time management of tasks.
Type 50+ WPM
$61k-76k yearly est. 29d ago
Senior E-Discovery Technology Project Manager
Fox Rothschild 4.8
Greensboro, NC job
As a member of the Information Services Department, the Senior E-Discovery Technology Project Manager is responsible for managing the entire lifecycle of a case, while developing and following workflows that will lead to successful outcomes. ESSENTIAL FUNCTIONS:
* Works closely with legal teams on developing and maintaining a strategy for effectively handling data from collection through final review and production.
* Responsible for building, maintaining, and troubleshooting complex E-Discovery databases, culling and analyzing data, employing Early Case Assessment and/or Advanced Analytics when appropriate, and oversees the loading of new or updated data, images, and native files for legal team review.
* Manages large diverse collections of e-mails, images, and native files in combination with database management.
* Strong emphasis on quality control checking of all work, including data from vendors and third parties.
* Provides application support within the department as well as to legal teams.
* Assists users with problems and questions, while guiding legal teams through the entire process.
* Trains attorneys and paralegals when needed in the effective use of all E-Discovery Technology software.
* Frequent document production is handled by the Senior Project Manager, including all pre- and post-production activities, including oversight of the burning of data onto electronic media along with Chain of Custody.
* Possess expertise in all electronic discovery and paper document handling functions.
* Frequent and effective communication with the legal teams and vendors is necessary in this position.
* A mastery of the use of all of the firm's E-Discovery Technology tools is expected.
* Often collaborates with other department personnel but also needs to be able to effectively work alone.
* Works in partnership with Project Teams Manager, other Project Managers and provides work to the group's Specialists and Analysts.
* Needs to be available during off-hours, when needed, so flexibility is necessary.
* Strict confidentiality and professionalism must always be maintained.
* Manages complete case activity involving all aspects of Electronic Discovery, case data management, document retention, production of data, and effective use of resources.
* Ongoing contact and communication with legal team members throughout the entire case lifecycle.
* Management of all vendor activity; analyze, gather and write clear job specifications for vendors where data is outsourced and follow job throughout process.
* Responsible for managing expectations of all parties involving all stages of case progression.
* Develops strategies for the efficient handling of discovery and production data.
* Builds and maintains datasets using state-of-the-art document processing and review tools.
* Track all case-related activity utilizing project management tools and completion of all relevant electronic tracking and similar forms.
* Assists legal teams in the analysis and presentation of data trends and patterns using Early Case Assessment and Advanced Analytics, along with leveraging sound judgment.
* Provides advice to legal teams in the proper methods of data collection, preservation, processing, production, and retention, including attending Rule 26(f) discovery planning conferences.
* Oversees work performed by Specialists and Analysts and when necessary and completes PM QC of processed data
* Accurately observes all standard E-Discovery Technology conventions and Best Practices, such as deduplication and other methods of culling of data, and time zone management, including the application of complex search queries and criteria.
* Maintains server and folder structure of databases, image collections, native files, mail stores and load files
* Assists with the identification and archiving of old case data
* Participates in all aspects of document production processing, from initial communication with legal teams to final distribution of deliverables, management of post-processing collections, and generation of Privilege Logs.
* Performs stringent quality control checks of data and load files created internally or from vendors and other third party sources, for loading into E-Discovery Technology applications.
* Provides group, individual, or customized training, application support and troubleshooting assistance to users of varied abilities and experience.
* Maintains tracking logs for data received and loaded; keeps inventory of data media received for each project; maintains proper Chain of Custody for all original media and procedures.
* Provides assistance to legal team requests including web site capturing
* Collaborates with other E-Discovery Technology team members in all aspects project work, as needed.
* Provides both written and verbal advice and best practices to legal teams and vendors.
* Writes clear, concise directions and summaries to legal team members and provides timely status updates.
* Assists with testing existing as well as new software and participate in vendor demonstrations
* Records on a daily basis all time worked.
* Pursues additional education and training in relevant E-Discovery Technology topics.
* Understands and strictly maintains the confidentiality of all matters involved.
ADDITIONAL FUNCTIONS:
* Perform other duties, as assigned by the Project Director or Assistant Director of E-Discovery
QUALIFICATIONS (EXPERIENCE, KNOWLEDGE, SKILLS AND ABILITIES):
Education:
* Bachelor's degree or solid equivalent experience in a senior-level E-Discovery Technology or Litigation Support role.
Experience:
* Minimum of 10 years of relevant E-Discovery Technology or Litigation Support experience, preferably in a law firm, but vendor experience also considered. Sound appreciation of law firm culture and legal team demands.
Knowledge, Skills, & Abilities:
* Relativity Certified Administrator (RCA) certification is highly desirable.
* If RCA certification is not currently held, a plan to sit for RCA exam (or equivalent as agreed upon by Senior Project Manager and Project Director) must be developed and executed within a calendar year.
* Understanding of the full EDRM lifecycle, both electronic and paper discovery, and production, as well as E-Discovery Technology best practices is required.
* Considerable hands-on experience with E-Discovery Technology processing software, review platforms, load file creation, handling, and manipulation, and repository administration, Acrobat, FTP, and project management software needed.
* Strong hands-on experience with RelativityOne, Concordance load files, ReadySuite, Tree Size, Everchron and Microsoft Office is essential. Everyday involvement with Early Case Assessment and Advanced Analytics a big plus.
* Strong written and verbal communication skills are essential.
* Ability to train both one-on-one and small groups and in preparing training materials.
* Maintains strong attention to detail and quality control, even under pressure. Flexibility of schedule with some off-hour availability is important.
* It is expected that the Senior Project Manager will possess considerable experience with various advanced technologies such as Early Case Assessment, Advanced Analytics, Predictive Coding, Concept Clustering, Generative AI and other emerging technologies are a plus.
* The Senior Project Manager will possess a deep understanding of database searchability and methodology and comprehends all issues surrounding OCR and extracted text, near native review, e-mail threading, and text encoding. Also anticipated is a comprehensive understanding of imaging technologies.
* The Senior Project Manager will be tasked with managing the more complex and sophisticated matters (as deemed by Project Director and/or Assistant Director of E-Discovery) and must be able to consult on all aspects of RelativityOne including advanced concepts such as analytics and AI. The Senior Project Manager should be able to provide such consultation to both legal teams and Etech PM peers alike.
* The Senior Project Manager will be tasked with working with the Project Directors, Implementation Manager and Assistant Director of E-Discovery to create solid, repeatable and defensible workflows that are to be followed by all of the Services team and also with assisting with documenting same.
* The Senior Project Manager will be consulted when Relativity templates are being revised and may be required to engage in testing of templates or other software-related initiatives.
WORK ENVIRONMENT & PHYSICAL DEMANDS:
This job operates in a clerical, office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
PHYSICAL REQUIREMENTS
Sedentary work: Exertion of physical strength to lift, carry, push, pull, or otherwise move objects up to 10 pounds. Work involves sitting most of the time. Walking and standing is often necessary in carrying out job duties.
VISUAL ACUITY
Worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.
COMPENSATION & BENEFITS
The salary ranges for this position apply to the respective listed locations. The salary range reflects a variety of factors that are considered in making compensation decisions, including but not limited to experience, education, licensure and/or certifications, geographic location, market demands and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for a position. Reasonable estimates of the current ranges for this position are:
* Las Vegas: $145,000 to $160,000
* Chicago, Minneapolis & Atlantic City: $145,000 to $165,000
* Denver, Los Angeles, Morristown, Princeton, Washington, DC & Seattle: $150,000 to $165,000
* New York & San Francisco: $155,000 to $175,000
For information on Fox Rothschild's compensation and benefits visit: Compensation & Benefits (foxrothschild.com)
DISCLAIMER
Fox Rothschild LLP is under no obligation to provide sponsorship for this position. Applicants must be currently authorized to work in the United States on a full-time basis now and in the future.
The above is intended to describe the general content of and requirements for the performance of this job. It is not a contract or employment agreement and is not to be construed as an exhaustive statement of all functions, responsibilities, or requirements the employee may be required to perform, and the employee may be required to perform additional duties. Additionally, management reserves the right to review and revise the job description at any time. Employment with the firm is at-will. Employees must be able to satisfactorily perform all of the essential functions of the position with or without a reasonable accommodation. If an accommodation request would cause an undue hardship or a safety concern, the individual may not be eligible for the position.
$155k-175k yearly 2d ago
Lead Matter Mobility Analyst
Fox Rothschild 4.8
Raleigh, NC job
As a member of the Information Governance Department, the Lead Matter Mobility Analyst drives strategy and execution for the Firm's most complex matter mobility initiatives. Acts as the senior subject-matter expert, responsible for process design, risk mitigation, and cross-functional coordination on high-impact projects.
ESSENTIAL FUNCTIONS:
* Lead enterprise-level mobility projects such as mergers, acquisitions, and mass migrations.
* Establish standardized mobility frameworks, quality controls, and acceptance criteria.
* Develop advanced analytics and executive reporting to inform leadership decisions.
* Recommend and evaluate new tools and automation opportunities; partner on technology selection.
* Advise senior stakeholders on complex legal, technical, and retention issues related to mobility.
* Drive continuous improvement initiatives to increase defensibility, efficiency, and security of processes.
* Mentor and technically support Senior Analysts and Analysts; act as escalation point for the highest-risk matters.
* Ensure mobility practices align with Firm policies and regulatory obligations.
ADDITIONAL FUNCTIONS:
* Available to provide support after normal business hours, if required.
* Additional duties as assigned.
QUALIFICATIONS (EXPERIENCE, KNOWLEDGE, SKILLS AND ABILITIES):
Education:
* Bachelor's degree required; advanced degree or professional certification (e.g., information governance, project management) preferred.
Experience:
* 7+ years of progressively responsible experience in matter mobility, eDiscovery, records management, or related fields.
* Strong proficiency with document management, secure transfer platforms, and reporting tools.
* Proven track record leading large, complex projects and influencing cross-functional stakeholders.
Knowledge, Skills, & Abilities:
* Strategic thinking and process design
* Advanced technical and data analysis skills
* Executive-level communication and stakeholder influence
* Risk awareness and defensibility-driven decision making
* Mentorship, knowledge transfer, and program leadership
WORK ENVIRONMENT & PHYSICAL DEMANDS:
This job operates in a clerical, office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
PHYSICAL REQUIREMENTS:
Sedentary work: Exertion of physical strength to lift, carry, push, pull, or otherwise move objects up to 10 pounds. Work involves sitting most of the time.
VISUAL ACUITY:
Worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.
COMPENSATION & BENEFITS
The salary ranges for this position apply to the respective listed locations. The salary range reflects a variety of factors that are considered in making compensation decisions, including but not limited to experience, education, licensure and/or certifications, geographic location, market demands and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for a position. Reasonable estimates of the current ranges for this position are:
* Las Vegas & Minneapolis: $76,500 to $96,500
* Chicago & Atlantic City: $88,000 to $108,000
* Denver, Los Angeles, Morristown, Princeton, Washington, DC & Seattle: $95,000 to $115,000
* New York & San Francisco: $105,000 to $125,000
For information on Fox Rothschild's compensation and benefits visit: Compensation & Benefits (foxrothschild.com)
DISCLAIMER
Fox Rothschild LLP is under no obligation to provide sponsorship for this position. Applicants must be currently authorized to work in the United States on a full-time basis now and in the future.
The above is intended to describe the general content of and requirements for the performance of this job. It is not a contract or employment agreement and is not to be construed as an exhaustive statement of all functions, responsibilities, or requirements the employee may be required to perform, and the employee may be required to perform additional duties. Additionally, management reserves the right to review and revise the job description at any time. Employment with the firm is at-will. Employees must be able to satisfactorily perform all of the essential functions of the position with or without a reasonable accommodation. If an accommodation request would cause an undue hardship or a safety concern, the individual may not be eligible for the position.
$105k-125k yearly 18d ago
Office Manager
Cranfill Sumner LLP 4.4
Raleigh, NC job
Cranfill Sumner LLP is a leading law firm committed to operational excellence, client service, and a collaborative workplace. Our Office Managers are central to delivering consistent client-ready experience across all offices.
At Cranfill Sumner, our values are more than words-they are the principles that guide every decision, every interaction, and every outcome. They define who we are and how we work, creating the culture that makes this organization extraordinary.
Teamwork: We support one another, communicate openly, and align around shared objectives.
Reputation: We act with integrity and professionalism, earning trust through every action.
Client Service: We anticipate needs, deliver with excellence, and build lasting relationships.
Position Summary
The Office Manager is the local champion of firmwide operational standards, ensuring a seamless, efficient, and welcoming environment for clients and staff. This role oversees hospitality, office services, facilities, reception, records, and daily workflow support, serving as the operational backbone of the office. The Office Manager partners closely with Legal Operations, Human Resources, Information Technology, and Finance to drive consistency, innovation, and service excellence.
Key Responsibilities
The following duties reflect the core scope of the role and may be refined to fit the needs of each office:
Oversee daily office operations, including reception, hospitality, conference rooms, supplies, mail/print, and vendor scheduling.
Maintain consistent office setup and service levels through established checklists and standards.
Ensure meeting rooms and client-facing spaces are always “first-ready.”
Supervise and develop office services staff, including Team Leads and Receptionists.
Lead onsite hospitality, guest protocols, event logistics, and support firm initiatives.
Coordinate building services, repairs, maintenance, and space planning.
Manage local vendors and support Finance with invoice routing and cost tracking.
Oversee records management, file transfers, and ensure compliance with firm policies.
Champion adoption of digital tools (Microsoft 365, Teams, Lists, Forms, Copilot) for workflow efficiency.
Enforce operational policies and serve as the first escalation point for disruptions.
Liaise with Finance, Information Technology, Human Resources, and Strategy for local office needs.
Support onboarding/offboarding logistics and local budget tracking.
Other duties as assigned by the Legal Operations Director.
Why Join Cranfill Sumner?
Join a community that values collaboration, connection, and belonging.
Lead operational excellence in a respected, forward-thinking law firm.
Be part of a team that embraces innovation and leverages AI to empower people and improve outcomes.
Access to professional development, growth opportunities, and firmwide initiatives.
Contribute to a culture that celebrates achievements, supports one another, and invests in the communities we serve.
Competitive compensation and benefits.
Success Metrics
Operational Excellence: Consistent, high-quality office operations with minimal disruptions and strong adherence to firm standards.
Client and Attorney Satisfaction: Positive feedback from attorneys and clients regarding office environment, hospitality, and support.
Team Engagement: High engagement and retention among office services staff.
Process Improvement: Demonstrated adoption of digital tools and process enhancements that increase efficiency and reduce costs.
Compliance: Adherence to firm policies, procedures, and regulatory requirements.
Innovation: Successful implementation of new technologies and continuous improvement initiatives.
Financial Stewardship: Effective management of office budgets, vendor contracts, and cost-saving measures.
Qualifications
Required Qualifications
Bachelor's degree from a four-year college or university.
Minimum of 3 years' managerial experience, preferably in a professional services or law firm setting.
Strong proficiency in Microsoft Office and ability to quickly learn new systems.
Excellent client service, communication, and interpersonal skills.
Highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment.
Demonstrated ability to maintain confidentiality and exercise sound judgment.
Self-starter who thrives independently and as part of a team.
Ability to read and absorb complex information quickly and accurately.
Preferred Qualifications
Experience in a law firm or legal services environment.
Familiarity with digital tools and AI platforms (e.g., Microsoft 365, Copilot, legal practice management software).
Experience with billing, budgeting, and financial reporting.
Knowledge of Human Resources and Information Technology processes.
Project management experience and/or certification.
Experience with facilities management and vendor relations.
Commitment to professional development and continuous learning.
Demonstrated ability to lead through change and drive adoption of new technologies.
$50k-78k yearly est. 2d ago
Legal Conflict Analyst
Cranfill Sumner LLP 4.4
Wilmington, NC job
The Legal Conflict Analyst assists the Conflict Compliance Manager in their day-to-day work, enhances the firm by maintaining the integrity of the firm matter and client database and identifying possible conflicts of interest that may prevent the handling of new client or matter.
This is a part-time role (approximately 20 hours per week). While it offers a consistent schedule, it is not benefits-eligible and is not expected to expand into a full-time position.
PRIMARY JOB RESPONSIBILITIES
The Legal Conflict Analyst position may require some or all of the following duties:
• Perform conflict checks and open every new client matter;
• Perform conflict checks for all counterclaims, third-party claims, crossclaims, and new parties as relevant to the matter;
• Interact with attorneys and staff to monitor and assist in clearing any conflicts that may arise;
• Assist in maintaining the Compliance Procedure Manual;
• Assist in maintaining conflict waivers and records;
• Responsible for contact changes and updates to the system;
• Prepare and maintain daily Conflict Bulletin;
• Assist in maintaining the integrity of the client database;
• Screen new employees for potential case management conflicts;
• Prepare screening notices for conflict screens;
• Maintain open communication with the Finance Department;
• Periodically review policies and procedures of the Conflict Compliance Department, as needed; and,
• Any other related tasks that may be assigned by the Conflict Compliance Manager and HR Director.
Qualified applicants should apply via our website: *************************************
Qualifications
KNOWLEDGE/SKILLS/ABILITIES
Proficiency with Microsoft Office Suite, including Microsoft Word
Minimum typing speed of 60 wpm
Knowledge of document management, billing, and legal software is helpful
Excellent client service and interpersonal skills with the ability to interact well with and respond to the needs of all levels of personnel including Management, Attorneys, Support Staff, Clients, etc.
Ability to communicate clearly and concisely in oral and written form
Highly organized with attention to details, including the ability to own and prioritize all aspects of the position and meet deadlines in a dynamic, fast-paced environment
Effectively manage and maintain confidential information
Self-starter with the ability to work independently, or as part of a team, using initiative in all aspects of assignments
Ability to read and absorb complex information quickly and accurately
EXPECTATIONS
Consistent and timely attendance 5 days a week Monday-Friday (unless pre-approved or modified schedule)
Accuracy of work product
Reflect our Core Values of Teamwork, Reputation, and Client Service
On-call to assist with emergent conflict inquiries
PHYSICAL DEMANDS
The Conflict Compliance Analyst position requires long periods of sitting at a keyboard doing data entry and using a computer mouse.
ESSENTIAL FUNCTIONS
The Conflict Compliance Analyst position may require some or all of the following duties:
Perform conflict checks and open every new client matter. Perform conflict checks for all counterclaims, third-party claims, crossclaims, and new parties as relevant to the matter;
Interact with attorneys and staff to monitor and assist in clearing any conflicts that may arise;
Assist in maintaining the Compliance Procedure Manual;
Assist in maintaining conflict waivers and records;
Responsible for contact changes and updates to the system;
Prepare and maintain daily Conflict Bulletin;
Assist in maintaining the integrity of the client database;
Screen new employees for potential case management conflicts;
Prepare screening notices for conflict screens;
Maintain open communication with the Finance Department;
Periodically review policies and procedures of the Conflict Compliance Department, as needed; and,
Any other related tasks that may be assigned by the Conflict Compliance Manager and HR Director.
$46k-89k yearly est. 6d ago
Senior Enterprise Applications and Data Architect
Fox Rothschild 4.8
Greensboro, NC job
As a member of the Information Systems Department, the Senior Enterprise Applications and Data Architect is responsible for assessing, developing, and maintaining architecture components within the application portfolio while monitoring and governing its associated data within the environment.
ESSENTIAL FUNCTIONS:
* Assist in the road mapping of the application and data portfolio and develop transition plans for moving from the current to future solutions within the environment.
* Plans, directs, and coordinates the standardization of data between various on premise and cloud platforms.
* Identify workflow process inefficiencies and implement changes to improve the productivity, efficiency, and/or cost-effectiveness of products or services.
* Review application architecture and data integration options and make recommendations to IS management for possible implementation with on premise or cloud hosted solutions.
* Serve as the Project Manager on new enterprise-wide applications or updates to existing applications, as assigned. Create project plans, track budgets, monitor deadlines, and project team performance. May serve as a project member on projects run by other team members or manager.
* Lead the testing of new software or new versions of software. Create and maintain test environments for each of the enterprise-wide applications, including server specifications and software installations, integrations, and customizations. Create and maintain testing scripts for all enterprise-wide applications; manage testing teams and procedures and analyze test results.
* Create and maintain production environments for enterprise-wide applications, including server and desktop specifications, client software packaging, server software installations, integrations, and customizations; submit Change Management forms for approval per IS procedure; schedule work with vendors; perform installations or upgrades, final testing and close monitoring after installation or upgrade.
* Resolve and respond to Help Desk tickets related to enterprise-wide applications, plus all other applications as needed; note trends; perform troubleshooting; perform problem management, including escalating to other teams and to vendors as needed.
* Keep current on patches and releases related to enterprise-wide applications; review release notes; track resolutions to existing software problems; recommend updates to install.
* Interface with vendors, industry peers, and professional associations to keep informed of existing and evolving industry standards and technologies.
ADDITIONAL FUNCTIONS:
* Maintain a high level of knowledge in all enterprise-wide applications via release notes, documentation, vendor dialogue and training classes.
* Assist, teach and mentor Applications Analysts, Administrators, and Engineers on the team.
* Other related job duties, as assigned.
QUALIFICATIONS (EXPERIENCE, KNOWLEDGE, SKILLS AND ABILITIES):
Education:
* Bachelor's degree in computer science preferred.
Experience:
* Minimum of ten years of extensive experience managing enterprise-wide applications and, preferably in a law firm.
* At least five years of related work experience with cloud data analytics platforms technologies. (Azure, AWS, Snowflake, etc.)
Knowledge, Skills, & Abilities:
* Solid project management skills, operating as part of a team organizing, planning, and executing small to large-scale projects from the envisioning stage through implementation.
* Demonstrate a knowledge and understanding of enterprise system integrations, such as:
* Multi-cloud integrations
* Data movement (ETL/ELT)
* Data architecture (Snowflake, MS Fabric)
* Data Preparation (Azure Data Factory)
* Data Consumption and Visualization (PowerBI)
* Infrastructure, server, operating systems, and network communications knowledge.
* Process-minded with a strict regard to details.
* Strong ability to install and maintain any enterprise-wide application, including servers, customizations and integrations, load balancing, disaster recover procedures.
* Knowledge of SQL server and SQL scripting.
* Extensive Knowledge of various Microsoft technologies including Azure AD, Azure AD Application Proxy, Power Bi, OneDrive, and Azure Virtual Desktop remote app streaming.
* Certification in Microsoft 365 Enterprise preferred.
WORK ENVIRONMENT & PHYSICAL DEMANDS:
This job operates in a clerical, office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
PHYSICAL REQUIREMENTS
Sedentary work: Exertion of physical strength to lift, carry, push, pull, or otherwise move objects up to 10 pounds. Work involves sitting most of the time. Walking and standing is often necessary in carrying out job duties.
VISUAL ACUITY
Worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.
COMPENSATION & BENEFITS
The salary range for this position applies to Atlantic City, Chicago, Denver, Las Vegas, Los Angeles, Minneapolis, Morristown, New York, Princeton, San Francisco, Seattle, and Washington, D.C. The salary range reflects a variety of factors that are considered in making compensation decisions, including but not limited to experience, education, licensure and/or certifications, geographic location, market demands and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for a position. A reasonable estimate of the current range for this position is $140,000 to $175,000.
For information on Fox Rothschild's compensation and benefits visit: Compensation & Benefits (foxrothschild.com)
DISCLAIMER
The above is intended to describe the general content of and requirements for the performance of this job. It is not a contract or employment agreement and is not to be construed as an exhaustive statement of all functions, responsibilities, or requirements the employee may be required to perform, and the employee may be required to perform additional duties. Additionally, management reserves the right to review and revise the job description at any time. Employment with the firm is at-will. Employees must be able to satisfactorily perform all of the essential functions of the position with or without a reasonable accommodation. If an accommodation request would cause an undue hardship or a safety concern, the individual may not be eligible for the position.
$140k-175k yearly 60d+ ago
E-Billing Specialist
Fox Rothschild LLP 4.8
Raleigh, NC job
As a member of the Finance Department, the Electronic Billing (E-Billing) Specialist is responsible for processing client bills, answers billing inquiries and assists in the monitoring and follow-up of related billing functions. **ESSENTIAL FUNCTIONS:**
+ Submit invoices through the e-billing system and document progress within the eHub and eBilling Tracker.
+ Reviews newly opened client matters for assigned attorneys to determine if matters are available through e-billing websites.
+ Monitor e-billing daily - for new invoices and rejections; review daily new timekeeper report for new timekeepers that may need to be submitted for approval.
+ Ensures successful submissions of e-billed clients and assist with the resolution of any rejections.
+ Assist attorneys, Client Service Specialists, and clients with day-to-day e-billing questions and concerns.
+ Verifies that client setup, rates, and billing requirements are correct in the eBilling system.
+ As required, submits rate requests to related vendor sites.
+ Provide updates regarding invoice status to Client Billing Manager.
+ Ensures that all tasks are done in accordance with Firm and client billing guidelines and policies.
+ Work closely with supervisor and managers to resolve any e-billing or client e-billing issues.
+ Submit invoices though the e-billing system and document progress within BillBlast, Ebilling Portal.
+ Responsible for the submission of monthly/quarterly accruals as required.
+ Provide updates regarding invoice status to Billing Supervisors/Director of Billing.
**ADDITIONAL FUNCTIONS:**
+ Other accounting duties and special projects as assigned.
**QUALIFICATIONS (EXPERIENCE, KNOWLEDGE, SKILLS AND ABILITIES):**
**Education:**
+ Bachelors' degree in Accounting, Financial Analysis, Management or related field preferred. High school diploma or equivalent required.
**Experience:**
+ Minimum of five (5) years' e-billing experience in a law firm (preferred) or other professional services organization required.
**Knowledge, Skills, & Abilities:**
+ Ability to utilize various vendor websites and BillBlast system for electronic billing.
+ Previous experience with 3E or Elite accounting system strongly preferred.
+ Excellent customer service skills.
+ Must be self-motivated, very detail oriented, highly organized and reliable, have the ability to multi-task with a high volume of work and work well independently as well as in a team environment.
+ Ability to prioritize and take initiative to assist as needed.
+ Strong oral and written communication skills and accuracy are a must.
+ Must be proactive, work well under pressure and excel in a fast-paced environment.
+ Professional and courteous communication with clients, attorneys, paralegals and staff are a must.
+ Demonstrated experience using related accounting computer systems and Microsoft Office Suite, including Outlook, Word and Excel.
**WORK ENVIRONMENT & PHYSICAL DEMANDS:**
+ This job operates in a clerical, office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
**PHYSICAL REQUIREMENTS**
Sedentary work: Exertion of physical strength to lift, carry, push, pull, or otherwise move objects up to 10 pounds. Work involves sitting most of the time. Walking and standing is often necessary in carrying out job duties.
**VISUAL ACUITY**
Worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.
**DISCLAIMER**
_Fox Rothschild LLP is under no obligation to provide sponsorship for this position. Applicants must be currently authorized to work in the United States on a full-time basis now and in the future._
_The above is intended to describe the general content of and requirements for the performance of this job. It is not a contract or employment agreement and is not to be construed as an exhaustive statement of all functions, responsibilities, or requirements the employee may be required to perform, and the employee may be required to perform additional duties. Additionally, management reserves the right to review and revise the job description at any time. Employment with the firm is at-will. Employees must be able to satisfactorily perform all of the essential functions of the position with or without a reasonable accommodation. If an accommodation request would cause an undue hardship or a safety concern, the individual may not be eligible for the position._
_Equal Opportunity Employer - vets, disability_
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
$34k-41k yearly est. 60d+ ago
Estate Planning or Elder Law Attorney
Cranfill Sumner LLP 4.4
Raleigh, NC job
Cranfill Sumner LLP (Raleigh/Charlotte) is seeking a knowledgeable and compassionate Estate Planning or Elder Law attorney to join our team. The ideal candidate has more than 5 years' experience devoted exclusively to estate planning or elder law and is looking for a place to support clients and practice while growing their business. If you are a business-minded attorney with a heart for client service in these practice areas, this opportunity is for you. Candidates should have experience dedicated solely to estate planning, trust and estate administration, or elder law with a solid book of business and proven business development plan. A strong background with trust and estate litigation or special proceedings, guardianships, and other related hearings before a Clerk would also be beneficial. Ideal candidates will be able to work independently to develop their own practice in either Raleigh or Charlotte and collaborate with our established practice group in Wilmington. Candidates should be NC licensed and practice ready.
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Qualifications
KNOWLEDGE/SKILLS/ABILITIES
In-depth knowledge of statutes pertaining to estate planning, trust and estate administration, elder law, guardianship, and related ethical rules.
Strong legal research, drafting and analytical skills.
Excellent interpersonal and communication abilities, especially with elderly clients and families.
Ability to manage sensitive and emotionally charged situations with professionalism and empathy.
Detail-oriented with strong organizational and time management skills.
Proficiency in legal practice management software and document automation tools.
Active North Carolina law license
Minimum 3-5 years of experience devoted exclusively to estate planning, trust and estate administration, elder law, or related fields.
Involvement or leadership in NAELA or other similar organizations preferred.
Collaboration and communication appropriate for successful team-oriented work.
Commitment to business development; thought leadership on estates and elder law; and presentations on current topics.
General Technology Skills, e.g., GenAI; Billing Software; Microsoft Suite; Outlook; Westlaw or Lexis
$45k-95k yearly est. 6d ago
Professional Development Coordinator
Smith Anderson 4.4
Raleigh, NC job
Job Title: Professional Development Coordinator
Status: Non-Exempt
Type: Full Time
Reports To: Chief Talent Officer (CTO)
Smith Anderson is a well-established and dynamic mid-size law firm, providing top-tier legal services to clients across a range of industries. We value a collaborative, innovative, and an inclusive culture. We are looking for a Professional Development Coordinator to join our legal team. The ideal candidate will be detail-oriented, proactive, and thrive in a setting that demands accuracy, efficiency, and strong communication skills.
The Professional Development Coordinator plays a critical role in supporting the firm's professional development strategy for its attorneys. This position is responsible for coordinating and supporting the day-to-day logistics of attorney development initiatives, including internal and external training programs, attorney evaluations, partnership admissions, leadership development opportunities, and wellness initiatives.
This role works closely with the Legal Recruiting & Professional Development Team (RPD Team) comprised of the Chief Talent Officer, Director of Legal Recruiting, and Legal Recruiting Coordinator as well as various committees, practice groups, and departments throughout the firm to ensure alignment with the firm's culture, values, and strategic priorities.
Duties include but are not limited to:
Support the Chief Talent Officer with the non-partner mid-year and annual attorney review processes, including scheduling, coordination, documentation, and tracking.
Assist in managing and coordinating the partnership admission process.
Partner with the Education Committee to plan and facilitate in-house and external training for attorneys.
Collaborate with practice groups and department leaders to coordinate internal and external educational programming.
Work closely with the Lawyer Development Committee and Associate Committee on year-round professional development initiatives.
Assist attorneys with CLE accreditation related to firm-sponsored programming.
Serve as the firm's primary contact for CLE-related inquiries.
Coordinate and support firm-wide wellness initiatives and programs.
Provide administrative and organizational support to the RPD Team.
Create, maintain, and update departmental process documents, tracking reports, charts, and data.
Assist with the Professional Development budget, including monthly credit card reconciliation.
Monitor and report on trends in attorney development, leadership training, and wellness in the legal industry.
Promote and contribute to a positive, collaborative, and supportive work environment.
Qualifications:
2-5+ years of professional development or attorney support experience, preferably in a law firm or professional services environment.
Knowledge of the legal industry and current trends in attorney development and training is preferred.
Strong communication, interpersonal, and relationship-building skills.
Ability to exercise sound judgment, discretion, and professionalism when handling sensitive matters.
Exceptional attention to detail, organization, and follow-through.
Proven ability to manage multiple priorities and deadlines in a fast-paced environment.
Proficiency in Microsoft Office Suite, with a strong emphasis on Word and Excel.
Experience with ViGlobal/Aderant, 3E, and iManage is preferred.
Education:
Bachelor's degree or equivalent related work experience.
Smith Anderson is an equal opportunity employer committed to creating and maintaining a diverse work force. It is the policy of this Firm to recruit, hire, train, develop, promote, and compensate employees without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, genetic information, disability or covered veteran status.
$46k-66k yearly est. Auto-Apply 37d ago
Collections Supervisor
Smith Debnam Narron Drake Saintsing & Myers, LLP 3.9
Smith Debnam Narron Drake Saintsing & Myers, LLP job in Raleigh, NC
The Recovery Operations/Collections Supervisor will assist the Recovery Operations Manager in overseeing the daily functions of the collections team, including managing and meeting client and internal goals and expectations. This role involves training and developing staff and adhering to client and firm work standards and compliance policies. The ideal candidate will be detail-oriented, possess strong leadership skills, and have a thorough understanding of collections, preferably in the legal industry.
Essential Duties and Responsibilities:
Manage the Recovery Operations staff by providing supervision, mentoring, and training in areas such as call center scripting and talk-offs.
Review, audit, and coach the team's daily tasks, including coding, writing, collection efforts, and phone calls.
Collaborate with other departments within the firm to maintain operating procedures and work instructions to successfully meet the goals of the Firm.
Maintain strong knowledge of firm and client requirements and expectations to apply to team and departmental efforts.
Assist with the completion of regular client audits and the implementation of any necessary changes.
Regularly monitor client portfolios and develop work-direction recommendations.
Suggest areas of improvement in various processes and procedures to improve collections results.
Produce and submit internal and client reports for distribution amongst employees, Creditor's Rights' staff, and clients.
Communicate in a thoughtful, respectful and productive manner with consumers on standard and escalated calls.
Assist the Recovery Operations Manager in the hiring and training process of new collections employees.
Comply with the application of FDCPA, local and state consumer protection laws, and client requirements.
Foster and maintain a positive work culture, environment, and morale amongst the collections staff.
Other duties and projects as assigned.
Knowledge, Skills, and Abilities:
Bachelor's degree in business administration, or other related field from an accredited college or university.
Minimum of five years of experience in call center management for credit card or lending collections.
Legal collections experience preferred.
Bilingual in English and Spanish preferred.
Ability to work flexible hours or overtime when needed, as determined by the Collections/Recovery Operations Manager or Managing Partner.
Experience in process improvement with strong oral and written communication skills.
Working knowledge of debt collection laws and regulations, FDCPA, and state consumer protection laws.
Strong ability to perform standard front-line collections duties.
Ability to work professionally and courteously with debtors, team members, and clients.
Excellent coaching and mentoring skills in developing staff.
Ability to process large volume of work and multi-task in an efficient and precise manner.
Detail-oriented with strong decision-making skills.
The Recovery Operations/Collections Supervisor role is an onsite position.
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Smith Debnam may also be known as or be related to Amanda Mason, Smith Debnam, Smith Debnam Narron Drake Saintsing & Myers, Smith Debnam Narron Drake Saintsing & Myers, L.L.P. and Smith Debnam Narron Wyche Story & Myers LLP.