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Job Description Client Advocate Specialist - Hotlines The Hotlines' Client Advocate Specialist fields calls to Safe Horizon's three 24-hour Hotlines: the Domestic Violence Hotline, the Crime Victims Hotline and the Rape and Incest Hotline. These hotlines provide crisis intervention, advocacy, and information and referrals to over 125,000 victims each year. The Client Advocate Specialist conducts thorough safety and needs assessments, and collaborates with callers to develop plans address needs within a supportive, client-centered framework. Responsibilities: Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients. Engage clients contacting the Domestic Violence, Crime Victims and Rape and Sexual Assault Hotlines telephonically and via the TDD machine, a device for the hearing impaired Conduct thorough assessments for all callers, with a particular focus on ascertaining the safety of clients and their children. Identify and follow up on cues signaling potential exposure to risks to safety for clients and their children. When indicated, provide crisis intervention to address threats to a caller's physical and/or emotional safety. Coordinate such interventions with immediate supervisor, as needed. Safety plan with callers with identified safety risks. Per New York state mandate, report incidents of suspected child abuse or maltreatment/neglect to the Statewide Central Register of Child Abuse and Maltreatment. Conduct shelter assessments for domestic violence and rape/sexual assault victims seeking shelter and provide advocacy for them to access available shelter space Assess callers' needs and provide appropriate information and referrals to address them. Interface with web-based case management system and other technologies to conduct and document work. Participate in agency sponsored and external trainings on victimization issues Maintain cooperative working relationships with Safe Horizon programs and other NYC service providers. Conduct all aforementioned work with clients within a supportive, client-centered framework. Participate in weekly clinical supervision meeting with your supervisor using a reflective trauma informed approach to reviewing your work Undertake other tasks, as directed. Qualifications: Experience with and/or interest in consistent clinical supervision Experience working with crime victims preferred Bachelor's degree required, or relevant experience and training Required Skills: Ability to quickly establish rapport over the phone Experience conducting thorough assessments and demonstrated ability to do so telephonically Crisis intervention skills Excellent organizational skills, and an ability to multi-task with different technologies (talk on the phone and use several computer programs simultaneously) Demonstrated ability to stay calm in high-stress situations Demonstrated ability to help others creatively solve problems and address difficult challenges Demonstrated ability to react with flexibility and creativity to challenges on a daily basis Ability to work autonomously, and collaborate with colleagues effectively, in a fast-paced environment Clear and concise writing skills Ability to document work quickly within a digital case management system If hired, I agree to abide by all of Safe Horizon's rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: Know Your Rights: Workplace discrimination is illegal Hiring Range: $23.63- $26.58 Hourly Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center

Catholic Charities is the social services arm of the Catholic Church in the Archdiocese of San Francisco. Founded in 1907 to care for the orphans of the San Francisco earthquake, Catholic Charities is an independent non-profit organization. All financial contributions directly support Catholic Charities' programs in Marin, San Francisco, San Mateo and Sonoma Counties. Catholic Charities serves and advocates for the poor, the sick, the distressed, children, youth, families, immigrants and seniors, regardless of race, religion, color, sex, age, physical or mental disability, national origin, sexual orientation, or any other basis covered by local law. The primary role of the Director of Data Strategy is to support the implementation and development of systems and practices that will lead to a continual cycle of Discovery, Analysis, and Improvement throughout the agency. A key element of this position will be to facilitate data collection, examination and turning it into usable information for Agency Strategic and Operational direction. The Director will steward Agency accreditation which measures levels of impact, outcomes, indicators of success and the theory of change that Catholic Charities uses to achieve these results. In carrying out this role, the Director will balance responsibilities of implementing solutions and helping programs and administrative departments to develop the capacity and capability to conduct their own continuous improvement measurements and goals. The Director is a champion for data science and for Catholic Charities to be a data driven organization and forges Business Development for agency opportunity to explore new business ventures and program services. Salary: $120,000 Location: Onsite 5 Days per Week Lead the discovery, planning and implementation of sustainable technology and process systems that result in desired agency outcomes and continuous improvement by implementing and coordinating a data strategy plan for the entire agency. Build upon existing data collection instruments and methodologies to identify program/service/department level impact, outcomes, indicators of success and the theories of change that we will use to achieve the results and to generate optimal data to measure progress in achieving program/service outcomes. Assist and train agency leaders and staff on the use and interpretation of data for quality improvement and strategic decision making. Work with others to share and interpret findings and lead efforts to adopt practices and build capacity and capabilities of a "learning organization." Lead initiatives on behalf of the Agency consisting of direct or matrixed personnel in project planning, design, and execution to realize Agency strategy for the betterment of Catholic Charities services. Provide clear communication of key findings to a variety of sponsors and stakeholders including agency Staff, Executives, Board Members, Funders, and Community Practitioners. Be a champion and collaborative partner in accreditation for the entire agency, especially in the areas of quality improvement and data usage. Provide consultation and guidance that enable those responsible for execution and adherence to compliance. Establish and provide oversight into an Agency Data Governance model that aligns with compliance standards for accreditation, contracts, grants and enables continual analysis to be a Data Driven organization. Provide management, oversight and mentorship to direct reports and other staff as required. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Education & Experience: Bachelor's level degree in social science or related field. 5-7 years of experience with program evaluation, database management, or similar areas Experience with the identification of impacts, outcomes, indicators, theories of change, and logic models. Experience with analysis of data and the ability to convey relevance to others Experience supervising staff. Knowledge, Skills & Abilities: Ability to prioritize and manage multiple projects concurrently. Excellent written and verbal communication skills. Ability to work effectively and influence in a matrixed organization. Strong analytical skills and attention to detail. Demonstrated use of research methodology and techniques. Ability to translate research into salient messages and outcomes. Proficient with Microsoft Office suite (Outlook, Word, PowerPoint, Excel). Demonstrated experience using Microsoft Teams or other Unified Communication and Collaboration tools to effectively work remotely with geographically dispersed colleagues. Experience in using Microsoft Power BI to quickly perform analysis and develop recommendations is required. Proficient with Microsoft Fabric, UKG, & Blackbaud's Raiser's Edge. Familiar with Social Media platforms with the ability to leverage analytic tools measuring utilization and effectiveness of Agency website for fund raising. Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in cross-cultural situations. Clearances Required Prior to the First Day of Employment: Fingerprinting Clearance: Required TB Screening - Negative Tuberculosis Test: N/A First Aid Certificate: N/A The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Occasional bending, standing, stooping, kneeling, reaching, twisting and walking. Occasional lifting, pushing and pulling. Frequent repetitive motions: Making substantial movements (motions) of the wrists, hands and/or fingers. Light work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; and extensive reading. Driving is not required for this position. If driving is requested for a specified project, incumbent must have a valid California driver's license and be able to provide proof of DMV record and personal insurance (if required.) The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The worker is occasionally exposed to perfume or scents in personal care products used by employees, clients, and visitors. Noise level in work environment is usually moderate in accordance with a typical office environment. The work environment includes traveling using various modes of transportation. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. CATHOLIC CHARITIES IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER and is committed to providing equal employment without regard to race, color, creed, religion, national origin, ancestry, age, sex, sexual orientation, gender identity, legal domicile status, veteran status, disability or AIDS/HIV status or any other characteristic protected under federal or state law. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Job Description Work as a member of a dynamic CAC multidisciplinary team to provide child victims of sexual abuse and severe physical abuse and their impacted family members with an array of specialized, trauma-informed services including an orientation to the CAC, participating in the forensic interview process, providing on-site mental health services including child trauma screenings, the Child & Family Traumatic Stress Intervention and the provision of victim support & advocacy services. ESSENTIAL FUNCTIONS: Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients. Participate in the forensic interview process through assuming a lead interviewing role or observing the interview of the child, coordinating services with the team members Conduct a thorough assessment of the child and the non-offending family members to determine the impact of the trauma on the child's functioning, and the need for additional services for the child and family. Provide trauma focused intervention and client-centered victim advocacy and support to the child, siblings and non-offending parent(s) in the process of making effective referrals and linkages to trauma-focused mental health treatment and other services when warranted. Actively participate in case planning and case review meetings to inform the investigation, and coordinate interventions and response to child victims and impacted family members. Enter accurate case files and maintain case data in the CAC NCATrak case tracking system for every service provided to clients in a timely manner, from the opening to the closing of a case. Conduct psycho-educational workshops for non-offending parents. Participate in weekly supervision, group supervision and on-going trainings. Other duties and responsibilities as may be assigned. WHAT ARE WE LOOKING FOR? Master's Degree in Social Work required (unless you are less than 3-6 months from fulfilling graduate school completion requirements) or a Master's Degree in a related mental health field considered. Clinical licensure preferred. Expertise in Forensic Interviewing or willingness to acquire this specialized skill required. Excellent communication, engagement, interviewing, crisis intervention and assessment skills needed. Ability to work and thrive as a member of a multidisciplinary team, in a fast-paced environment, appreciating different points of view and ability to resolve conflicts in a constructive manner required. We welcome LMHC (licensed mental health counselors) in addition to social workers. Strong written and communication skills needed. Bi-Lingual Spanish highly preferred. If hired, I agree to abide by all of Safe Horizon's rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: ******************************************************************************************** Know Your Rights: Workplace discrimination is illegal. Hiring Range: $30.49 - $34.31 Hourly Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center

This remote position is open to candidates that reside in our 3-state operating area of Oregon, Washington or Idaho All LCSNW team members will contribute to our mission of partnering with individuals, families and communities for health, justice and hope. We are a non-profit organization dedicated to serving communities throughout Washington, Oregon, and Idaho with a wide range of services for individuals of all ages and backgrounds. WHAT WE WILL DO FOR YOU: As an employer of choice, we're deeply committed to supporting our employees-because when you're empowered, our mission thrives. We provide resources, tools, and care that allow you to focus on what matters most: delivering Health, Justice, and Hope to the communities we serve. We're proud to offer a comprehensive benefits package designed to support your well-being, growth, and peace of mind A 37.5 per hour work week to ensure work/life balance Medical, dental, vision, and prescription benefits to keep you and your loved ones healthy Employer-paid short- and long-term disability insurance Life insurance coverage at no cost to you Up to 2 weeks of vacation in your first year (based on hours worked) Up to 2 weeks of sick leave (based on hours worked) 12 paid agency recognized holidays 2 floating holidays to use your way 403(b) retirement plan with employer matching (eligibility applies) Access to our Employee Assistance Program (EAP) for you and your family Potential eligibility for Student Loan Forgiveness through our 501(c)(3) nonprofit status HOW YOU WILL MAKE AN IMPACT: The Financial Analyst has a critical role that contributes to the Agency's financial foundation. The position collaborates with and supports leaders in geographies, service lines, and programs to grow and be financially viable. The Financial Analyst supports financial decision-making by preparing and helping negotiate budgets for proposals for grants and contracts. The Financial Analyst supports Agency-wide budgeting and planning by rolling up individual grant and contract budgets across multiple dimensions including geographic area, line of service, revenue type, and funder. This role conducts in-depth analyses of all revenue and cost sources and uses the analyses to support decision-making and adjustments to ensure net financial results are favorable. This position specializes in proposing, managing, and budgeting federal and state contracts and cost reimbursement funding sources. The Financial Analyst also acts as a financial educator and trusted partner to operational leaders-delivering financial insights in a clear, jargon-free manner and providing “the why” behind results to strengthen trust and mutual understanding. This position has a dotted line reporting relationship with one or more geographic district directors and line of service leaders and serves on one or more district or line of service leadership teams. The role is accountable for meeting the timeliness, accuracy, and service commitments outlined in the FP&A Service Agreements, while prioritizing communication quality and customer service in all interactions. Manage the annual planning and quarterly forecast processes for cost reimbursement contracts and others in the assigned portfolio of responsibility Analyze and provide financial alternatives to manage cost reimbursement contracts and others as assigned Partner with program and geographic operations to improve performance and achieve short- and long-term financial objectives, providing timely and thorough support Support and participate in negotiating contracts to ensure the financial interests of the Agency are well represented Implement standard key metrics and performance measures for cost reimbursement programs and others as assigned, operating company goals and metrics that focus on key business drivers (financial and non‐financial) to support long-term performance and strategic objectives Prepare and maintain financial reports and models that measure program and contract performance, evaluate new opportunities or cost-saving initiatives, and analyze trends in revenue, cost, pricing, and profitability across contracts, lines of service, regions, and funders, while improving processes to enhance accuracy and efficiency Prepare financial analyses on assigned projects and operational initiatives as directed by the Finance Manager or FP&A Director Clearly communicate financial results and variances in a way that is accessible to non-financial leaders, explaining “the why” behind the numbers Work collaboratively with district leadership and other partners to deliver information that is timely, accurate, and meaningful, consistent with FP&A Service Agreements Other duties and responsibilities may be assigned as the needs of the organization change This position manages processes and interacts with district and program leaders. It does not directly supervise staff HOW YOU WILL BE A GREAT FIT: Proven analytical skills to translate financial numbers into clear insights and practical recommendations Advanced data modeling and Microsoft Excel skills System savvy and data curious Deep understanding of GAAP Project management People savvy; connector and partner Passion for relentless improvement Strong communicator of ideas and concepts, with ability to adapt explanations to both financial and non-financial audiences Customer service orientation demonstrates patience, respect, and professionalism when working with others, even when questions are repeated or complex Ability to build and maintain trust with partners by providing transparent, accurate, and timely financial information, while also fostering mutual understanding Flexibility to manage recurring responsibilities while responding effectively to ad-hoc requests and shifting priorities Minimum of 3 years of financial analysis and financial modeling Government grant and contract revenue and cost modeling Direct experience with data modeling Knowledge of process redesign and reengineering Not-for-profit or healthcare industry experience Cost analysis or cost accounting Power BI report building and dashboard development Experience working with large ERP systems (e.g., Oracle, SAP, Workday, or similar) Bachelor's degree in finance, accounting or business administration required This remote position is open to candidates that reside in our 3-state operating area of Oregon, Washington or Idaho Thank you! We sincerely appreciate your interest in joining the Lutheran Community Services NW team and thank all applicants for taking the time to apply. While we're unable to respond to every candidate individually, please note that only those selected for an interview will be contacted. Lutheran Community Services NW is deeply committed to our mission of Health, Justice and Hope in all aspects of our work. We welcome candidates from all backgrounds and experiences to help us build a stronger, more compassionate community.

SCHEDULE: 40 hours, Monday - Thursday, 1:30p.m. -12am., with additional hours as needed. This position is essential in the event of an emergency. Pays $ 61,464.00 - $97,960 annually. . DOE (Salary ranges provided are based on relevant experience and skill set) LOCATION: 363 Albany Street - Boston, MA. This position works 100% on-site, with limited, if any, work from home duties. SUMMARY OF THE POSITION: The 3-11 Guest Services Supervisor provides leadership and guidance to the Assistant Supervisor, program staff and guests of the Women's Inn. Responsibilities include overseeing and advising on program design, development and decisions; scheduling; staff hiring, training and support; guest diversion, rapid rehousing and intakes; record keeping, incident reporting and shift documentation; maintaining a clean and sanitary facility; as well as critical incident response and security screening. The supervisor will maintain a close working relationship with Women's Inn Director, Associate Director and other Supervisors. The Supervisor will be part of the evening shift rotation and will oversee all aspects of the Women's Inn 3-11 shift, including a service model that emphasizes use of Trauma Informed Care and Crisis Prevention and Intervention training principles. The Supervisor will oversee the work of more than a dozen full and part-time staff as well as relief staff and temporary workers as assigned. The supervisor will ensure that services are provided in the spirit of the Inn's traditional hallmarks of dignity and respect for all our guests. The 3-11 Guest Services Supervisor will work from, as well as motivate and coach the program staff, to adopt and enliven the following principles: Shelter is a temporary safety net, not a home. All people experiencing homelessness, regardless of their housing history and duration of homelessness, can achieve housing stability in permanent housing. Never warehouse or institutionalize our guests in our shelters Everyone is “housing ready.” Sobriety, compliance in treatment, or even a clean criminal history is not necessary to succeed in housing. Rather, homelessness programs and housing providers must be “consumer ready.” Leverage guests' strengths, assets, and connections to move quickly out of shelters and to any other housing Recognize the impact of violence and victimization on development and coping strategies Employ an empowerment model Maximize guest choices and control over her/his recovery based in a relational collaboration Create an atmosphere that is respectful of the guests' need for safety, respect, and acceptance Emphasize the guests' strengths, highlighting adaptations over symptoms and resilience over pathology Minimize the possibilities of re-traumatization Strive to be culturally competent and to understand each person in the context of his or her life experiences and cultural background Solicit guest input and involve guests in designing and evaluating services Requirements EDUCATION/TRAINING: REQUIRED: High school diploma or GED PREFERRED: Bachelor's Degree Valid driver's license KNOWLEDGE/EXPERIENCE: REQUIRED: Minimum of two (2) years of leadership/supervisory experience in a human services setting Demonstrated ability to successfully lead in a human service setting with a strong concentration in working with individuals with multiple challenges including substance abuse and untreated mental illness Direct care experience with people who are homeless or poor PREFERRED: Bilingual, with a preference for English/Spanish Four years or more of prior supervisory experience PHYSICAL ABILITIES/SKILLS: REQUIRED: Ability to use computer, calculator, fax, copier machine and other office equipment Ability to access different building locations, and different program sites Requires stooping, bending, stretching May include lifting of guests at times Requires quick response in emergency situations Salary Description $ 61,464.00 - $97,960 annually

Job Description Therapist - Counseling Center - 60% Full-Time (21 hours per week) The Trauma Therapist position is 60% of a full-time position (21 hours per week) and is a hybrid position with 11 hours onsite and 10 hours remote. Onsite hours include 4 hours every Saturday and one shift from 12:00 to 8:00 during the week. This is an excellent position for clinicians in need of licensing hours and who wish to become experts in several evidence-based treatments for survivors of all ages of interpersonal violence. The Safe Horizon Counseling Center (SHCC) is a New York State-licensed outpatient mental health clinic that specializes, exclusively, in the trauma-focused treatment of child and adult survivors of interpersonal violence and other forms of abuse. SHCC also functions as the mental health “hub” of Safe Horizon, the largest crime victim's assistance agency in the country. Our main clinic is located at 41 Flatbush Avenue in Brooklyn, and we operate two satellites that are co-located at other Safe Horizon programs. Nearly half of SHCC's clients are referred by one of Safe Horizon's vast arrays of programs. The Trauma Therapist will receive paid training and supervision in a variety of evidence-based treatments for trauma survivors, and the client hours meet New York State's experience requirements for LCSW licensure. Responsibilities: Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients. Demonstrates exceptional engagement skills and clinical expertise in the provision of trauma-focused mental health treatment to SHCC clients (at least 60% engagement rate after 6 months); Provides time-limited, evidence-based trauma-focused individual treatment to clients of all ages; Develops and maintains expertise in the clinic's chosen methods of treatment including TF-CBT and Seeking Safety, as well as CPP, ARC, SPARCS, and CFTSI, as assigned; Monitors treatment fidelity following training in evidence-based treatments; Responds to the occasional client crisis, as necessary, with the support of the Clinical Director and/or Clinical Supervisor; Requests and participates in case conferences as necessary; Maintains a caseload of 16 clients at all times Maintains a productivity level of 12 billable services per week (totaling 564 billable visits per year) Participates in weekly supervision and treatment planning meetings; Maintains timely and accurate documentation of all case activities such that it is in “audit-ready” compliance with all Safe Horizon City, State, and Federal requirements; Performs other job duties as assigned Qualifications & Requirements: Must be able to attend weekly meetings on Zoom every Wednesday from 10:00 am to 1:00 pm for training and group supervision. Must be able to work 4 hours onsite every Saturday indefinitely. While there is an option to transition to onsite hours from Saturday to a day Monday through Friday, this is based on vacancy and seniority. Candidates must have HIPAA-compliant remote work spaces and equipment to ensure client privacy. Expertise in delivering time-limited, evidence-based mental health treatment approaches that can be utilized with target client population; Strong interpersonal skills required and a deep understanding of and commitment to the mission of Safe Horizon and our clients. Demonstrated crisis intervention skills All prospective job candidates must meet screening requirements, which includes a criminal background check, finger printing, and New York State Central Registry clearance. Masters in Social Work; Licensed Clinical Social Worker or Licensed Master Social Worker required. LMHC If hired, I agree to abide by all of Safe Horizon's rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: ******************************************************************************************** Know Your Rights: Workplace discrimination is illegal. Hiring Range: $29.67-$32.69 Full-time Hours: 21 Hours per week

Job Description Temporary Assignment - Jan 2026- September 2026 The Brooklyn Family Court Program offers case management and practical assistance to victims of crime. The overall goal of the program is to reduce the impact of victimization through advocacy, counseling and other support services. The Case Manager provides case management services to victims of domestic violence involved in the family court system. Essential Job Functions: Providing client-centered crisis intervention, emotional support and case management to victims of crime and abuse, with a special focus on the Integrated Domestic Violence Court; Providing information regarding the Family Court process, court procedures and the types of relief available, including Orders of Protection; Advocating with Family Court personnel (Judges, Court Clerks, Court Officers, civil legal attorneys, etc.) and the criminal justice system on behalf of clients; Safety planning and risk assessment; Referring victims to shelters and other services as needed; Assisting clients with relocation and housing; Providing emergency practical assistance including OVS compensation applications, transportation, food vouchers, financial assistance, emergency cell phones, lock replacement, etc.; Attending internal and external meetings, trainings and workshops; Maintaining thorough and accurate case records and statistics; Various other duties to be determined by supervisor. Supervisory Reports: None Knowledge and Skills: Required: Understanding of the dynamics of domestic violence and other forms of victimization; Experience working with survivors of domestic violence; Excellent communication and organizational skills; Ability to work as part of a team while also independently generating tasks; Good communication skills, written and verbal; Computer knowledge; Organizational skills. Desirable: Knowledge of the Family Court and criminal justice system is preferred. Bilingual (English/Spanish) preferred. Education: Required: Bachelor's Degree in a related field or equivalent experience. Desirable: Experience working with domestic violence victims; Experience in a social service setting. Hours: 35 hours/week; 9am to 5pm Monday through Friday Temporary Assignment - Jan 2026- September 2026 If hired, I agree to abide by all of Safe Horizon's rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: ******************************************************************************************** Know Your Rights: Workplace discrimination is illegal. Hiring Range: $23.36 - 25.30 Hourly

Carlinville Catholic Charities is seeking a dynamic leader to fill the full-time role of Area Director. The Area Director implements the mission of Catholic Charities through day-to-day coordination and supervision of direct service programs and community relations. The Area Director oversees management of the area office budget, fundraising, donor solicitation, board interactions, community liaison responsibilities, and building maintenance, and provides appropriate recommendations to the Director of Operations regarding personnel issues. Carlinville Catholic Charities operates a Child Welfare Program, Resale Store, Food Pantry, Professional Counseling, and various outreach and emergency assistance programs. The agency is supported by many volunteers and a local Advisory Board. Catholic Charities provides a competitive salary and outstanding benefits package including generous paid time off benefits, pension, health insurance, and remote work opportunities. Job Duties: Responsible for the supervision and approval of the day-to-day operations of the area office and the programs offered. Responsible for the supervision of all staff including the therapists, child welfare specialists, support, and maintenance staff within the area office. Responsible for community relations development including involvement in the local United Way, DCFS, courts, police, city, social service agencies, etc. Responsible for keeping the Director of Operations informed, regularly, of the problems, progress, successes, and needs of the area office and the area advisory board. Ensure timely completion of all required documentation related to all programs. Direct and make recommendations regarding all area office personnel including hiring, terminations, discipline, and evaluations adhering to all agency policies and procedures in the performance of these duties. In conjunction with the area advisory board, the Director of Finance and Operations, and the Executive Director, develop the proposed annual budget and monitor the budget every month. In conjunction with the area advisory board, provide an ongoing assessment of community needs and services. In conjunction with the area advisory board, plan and host annual fundraisers and conduct ongoing donor engagement opportunities. Assist in the development of new programs with advice and direction from the area advisory board. Participate in planning, development, and implementation of new or expanded programming under the direction of the Executive Director. Required Knowledge/Skills/Abilities, Education and Experience: Bachelor's degree in Social Work or a closely related human service field, plus a minimum of three years experience in supervision, preferably in a social service discipline. Maturity, flexibility, and demonstrated initiative. Ability to pass all required tests. Who We Are: Catholic Charities is proud of its nearly 100-year history of providing vital social services in our Diocese. Today, we maintain a substantial presence in eight communities throughout the twenty-eight counties of central Illinois. Area Offices operate in the communities of Alton, Carlinville, Decatur, Effingham, Granite City, Mattoon, Quincy, and Springfield. In addition, Catholic Charities manages facilities in Alton (Catholic Children's Home) and Beardstown (The St. Anne Residence). The agency has earned national reaccreditation through COA, the Council on Accreditation for Children and Family Services, which certifies that all programs meet best practice social service standards. Our vast array of services includes counseling programs, senior services and guardianship, health care, residential care, independent living; special education, family preservation services, food and clothing distribution, St. John's Breadline, Meals on Wheels in Decatur, crisis assistance, Med-Assist, Mobile Food Pantry, Catholic Charities Legal Services, The St. Anne Residence and discount resale stores. Catholic Charities seeks to respond to the needs of its communities through these diverse programs. Every year, this objective is realized as literally thousands of children and families are positively impacted by our efforts. Catholic Charities provides a competitive salary and an outstanding benefits package including generous paid time off benefits and retirement options. As a faith-based ministry, Catholic Charities espouses the social values of the Church and works daily to fulfill the mandate to serve the poor. As a leader in social services, Catholic Charities enjoys a positive community reputation and a myriad of public and private partnerships that help to ensure the needs of our clients are being met.

Job Description The Staten Island Community Program Clinical Director utilizes outstanding management skills and effective leadership to oversee Safe Horizon's community-based program located on Staten Island. The Clinical Director will play a key leadership role on Staten Island, acting as a voice for Safe Horizon with public officials, city agencies, and other service providers. The Clinical Director will advocate for victims of crime and abuse, ensure effective and well-coordinated service delivery, and work to enhance Safe Horizon's profile across Staten Island. Responsibilities: Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients. Coach and guide staff in their client practice that reflects these approaches. Responsible for the overall management and clinical supervision of a Clinician and other direct service staff members to ensure effective service delivery to victims of crime and abuse. Provide expert clinical consultation (with an emphasis on the dynamics and impact of trauma) Monitors staff's performance through regular observation of client work and documentation. Ensures that staff members conduct their work in client-centered and trauma-informed ways. Effectively recruits, hires, and trains new staff; manages employee performance following Safe Horizon policy. Actively participate in individual and group supervision; including conducting individual and group supervision for direct reports, in accordance with Safe Horizon's quality supervision standards. Coordinates staff training and development activities and leads staff meetings. Co-leads the Staten Island Sexual Assault Task Force. Represents Safe Horizon on external committees and serves on internal committees. Builds and maintains community partnerships and agreements with service providers to ensure seamless referrals and to advocate for victims of crime and abuse living on Staten Island. Works collaboratively with other Safe Horizon program and administrative departments to ensure effective program operations; and Responsible for oversight of the Rape Survivor Advocates program. Support a small caseload of clients with advocacy, assistance filing for OVS compensation, ETP, counseling, etc. Knowledge and Skills: Required: Ability to effectively manage a diverse staff. Ability to build a team and effectively manage staff to successfully complete projects and achieve deliverables. Ability to develop and coach staff using a strength-based, trauma-informed approach to supervision and professional development. Ability to hold staff accountable, provide constructive feedback, and manage performance effectively. Willingness to work as part of a learning community. Flexibility and openness to testing new interventions and practices. Ability to motivate staff and rally a team around change with the goal of enhanced service delivery. Comfort with technology and ability to use data to drive decisions. Ability to make decisions based on sound judgment and insight. Strong interpersonal and communication skills. Collaborative spirit and willingness to work as part of a team with both internal departments and partner agencies. Willingness to self-reflect and openness to feedback. Strong crisis management skills. Sound knowledge of victimization issues; and social and criminal justice systems. Excellent verbal and written communications skills Qualifications: Required: 5 years of supervisory experience. Desirable: Preferably 2-3 years of experience working with a victim of sexual assault, domestic violence victims, child abuse victims, general mental health practice. Required: Licensed Master's Degree in social work (LCSW) or equivalent, equivalent -Minimum of 5 years experience working with survivors, children, of domestic violence, crime victims, or sexual assault. If hired, I agree to abide by all of Safe Horizon's rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: Please follow this link to view complete EEO Law and complaint filing information: Know Your Rights: Workplace discrimination is illegal Hiring Range: $80,000 - $90,000 Annual Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center

The Utility and Benefits Intake Specialist (Bilingual - Spanish/English) supports families in achieving housing stability and preventing crises that can lead to involvement in the child welfare system. This role is vital in helping families remain safely housed by connecting them to essential resources such as rental and utility assistance, energy conservation programs, public benefits, and emergency financial support. The Utility and Benefits Intake Specialist works directly with families to assess their needs, screen for program eligibility, and guide them through the enrollment process for services that reduce financial strain and promote long-term self-sufficiency. This includes access to programs like SNAP, housing vouchers, LIHEAP, Medicaid, rent rebates and more. Additionally, this position provides referrals to wraparound supports like budget counseling, career services, health education, and children's programs - all of which contribute to a family's ability to maintain stable housing and avoid system involvement. By addressing barriers to housing and basic needs, the Utility & Benefits Intake Specialist plays a key role in strengthening families, reducing risk, and promoting community well-being. Services are provided in both English and Spanish to ensure equity and accessibility for the community. The Utility and Benefits Intake Specialist works with the families for one month, to monitor progress and ensure they follow through with appointments and commitments. Families needing additional support and/or going through a critical situation will be referred to Congreso's Family Empowerment Center for further assessment and additional services. This position reports to the Tax & Benefits Manager . This is a Hybrid position with onsite work conducted at Congreso's main office and occasionally within the community Mondays through Thursdays with remote work conducted on Fridays. Work location is subject to change based on program needs. This position does require some working hours on weekday evenings during the Income Tax Filing Season (January through April). The Utility and Benefits Intake Specialist applies the principles of the organization's signature service delivery approach, Primary Client Model (PCM™), by promoting a positive employee/client-focused experience that is appreciative of the unique strengths, values and needs that each individual brings; and by using data to inform and drive decision making. Attention is given to compliance, quality assurance, and best practices as they relate to the role. Congreso is committed to attracting and retaining candidates who have a passion for their work and will serve as ambassadors of the agency's mission, values, and DEI&B vision. We encourage all qualified individuals, including those of diverse backgrounds, differently abled, LGBTQ+, and women to apply. Congreso is an Equal Opportunity Employer. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions listed below. Represents Congreso's mission, values, and commitment to diversity, equity, inclusion, and belonging and will be an ambassador of our work. Public Benefits, Utility Assistance, and Other Services Screen and conduct intake interviews with families (walk-ins) to determine their social service needs. Submits applications on behalf of clients for public benefits, utility assistance, and other services. Records each service and contact with clients into the required database and maintains a file for each client with the proper documentation. Conducts 30- or 60-day follow-up with all clients to determine outcome of support provided. Facilitates educational energy program workshops. Submits client referrals to outside organizations and internal agency programs and conducts follow-ups after referrals are made. Participates in the development and maintenance of referral resources for clients. Provides a high level of customer service to clients, staff and external entities Administrative Duties Works closely with the program managers to ensure client files are up to date. Routinely monitors funder databases to ensure client and staffing information is maintained. Weekly data entry of client enrollment, dismissal, demographics, and program outcomes in Unidad. Keeps relevant data organized and easily accessible for department leadership and funders. Completes special projects specific to the function of the department, as needed. Competencies (Knowledge, Skills, and Abilities) All Staff Competencies Basic understanding of Congreso's mission, values, DEI&B vision, Mission2Impact, Primary Client Model, programs, and services. Demonstrates knowledge and understanding of the community needs and demographics. Ability to understand, acknowledge, and assess client needs to provide a timely, trauma informed approach in service. Ensures the appropriate handling of sensitive information and understanding for issues such as confidentiality, domestic abuse, child abuse, and mandated reporter requirements. Adheres to all Congreso, departmental, programmatic, and security policies, procedures, and guidelines. Attends all Congreso trainings and in-services as required, including relevant professional groups to maintain professional, requisite knowledge and licensure. Attends, participates, and facilitates relevant staff meetings to promote communication and execution of goals. Ability to effectively use standard office equipment, including a variety of common software programs such as Office365, UNIDAD, and other customized databases. Follows through on assignments, works in a timely manner, within established deadlines, and completes special projects specific to the function of the department, as needed or as directed by supervisor. Demonstrates ability to work independently and collaboratively with diverse groups, in a compassionate, courteous, and respectful manner that fosters an inclusive environment. Strong written and verbal communication skills including effective and respectful communication with individuals and groups. Bilingual (Spanish/English) required . Supervisory Responsibilities: This position has no supervisory responsibilities. Minimum Experience, Education, and Qualifications Minimum Education: High school diploma required, associates degree a plus. Minimum Experience: 1 years' experience in public benefits counseling or a similar field, required. Demonstrated proficiency in Microsoft Office Suite, required. Certification/License: Mandated Reporter and Supporting Children and Families with Disabilities certificates, required and may be completed post-hire.

Job Description This is an exciting opportunity for recent MSW graduates to develop their supervisory experience in a supportive, mission-driven environment while earning clinical hours toward LCSW licensure under the supervision of an experienced LCSW. This role follows a hybrid schedule, with the opportunity to work 1 remote day per week after the first 90 days -providing a healthy balance of teamwork, flexibility, and professional development. Responsibilities: Integrate a trauma-informed, client-centered, and anti-oppressive approach into all aspects of client work and staff supervision. Provide direct client services, including crisis intervention, supportive counseling, advocacy, complex case management, and consultations. Conduct intakes, safety assessments, and risk management for new and current clients. Maintain accurate and timely case documentation and funder reports using an electronic case record system. Provide reflective individual and group supervision to Case Managers, Childcare Aides, and Housing Specialists. Coach and guide staff to strengthen trauma-informed and strengths-based practices. Facilitate and oversee support groups for residents. Step into site leadership responsibilities in the absence of the Director. Carry a caseload as needed to support the program. Recognize and respond to vicarious trauma-for both staff and self-with an emphasis on self-care and resilience. Collaborate with mental health providers and community partners to connect clients with appropriate services. Participate in clinical supervision provided by a Licensed Clinical Social Worker (LCSW) for the purpose of accruing hours toward licensure. Qualifications: Master's in Social Work (MSW) 2 years of relevant social service experience and/or supervisory experience If hired, I agree to abide by all of Safe Horizon's rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment . AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: Know Your Rights: Workplace discrimination is illegal Hiring Range: $62,000 - $69,000 Annual Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center

Job Description Work as a member of a dynamic CAC multidisciplinary team to provide child victims of sexual abuse and severe physical abuse and their impacted family members with an array of specialized, trauma-informed services including an orientation to the CAC, participating in the forensic interview process, providing on-site mental health services including child trauma screenings, the Child & Family Traumatic Stress Intervention and the provision of victim support & advocacy services. Responsibilities: Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients. Participate in the forensic interview process through assuming a lead interviewing role or observing the interview of the child, coordinating services with the team members Conduct a thorough assessment of the child and the non-offending family members to determine the impact of the trauma on the child's functioning, and the need for additional services for the child and family. Provide trauma focused intervention and client-centered victim advocacy and support to the child, siblings and non-offending parent(s) in the process of making effective referrals and linkages to trauma-focused mental health treatment and other services when warranted. Actively participate in case planning and case review meetings to inform the investigation, and coordinate interventions and response to child victims and impacted family members. Enter accurate case files and maintain case data in the CAC NCATrak case tracking system for every service provided to clients in a timely manner, from the opening to the closing of a case. Conduct psycho-educational workshops for non-offending parents. The Bilingual Clinical Forensic Specialist will provide a minimum of 50 % or more client services in a preferred secondary language. Services include but are not limited to CFTSI & BTI Sessions, Forensic Interviews, Post Forensic Interview Check-Ins, and Client Follow-Up and Case Management. Participate in weekly supervision, group supervision and on-going trainings. Other duties and responsibilities as may be assigned. Qualifications: Master's Degree in Social Work required (unless you are less than 3-6 months from fulfilling graduate school completion requirements) or a Master's Degree in a related mental health field considered. Clinical licensure preferred. Expertise in Forensic Interviewing or willingness to acquire this specialized skill required. Excellent communication, engagement, interviewing, crisis intervention and assessment skills needed. Ability to work and thrive as a member of a multidisciplinary team, in a fast-paced environment, appreciating different points of view and ability to resolve conflicts in a constructive manner required. We welcome LMHC (licensed mental health counselors) in addition to social workers. Strong written and communication skills needed. Bi-Lingual Arabic,Bengali,Urdu or Spanish preferred. If hired, I agree to abide by all of Safe Horizon's rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: Know Your Rights: Workplace discrimination is illegal Hiring Range: $30.49 - $33.51 Hourly Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center

SCHEDULE: 40 hours, Monday - Thursday, 1:30p.m. -12am., with additional hours as needed. This position is essential in the event of an emergency. Pays $ 61,464.00 - $97,960 annually. . DOE (Salary ranges provided are based on relevant experience and skill set) LOCATION: 363 Albany Street - Boston, MA. This position works 100% on-site, with limited, if any, work from home duties. SUMMARY OF THE POSITION: The 3-11 Guest Services Supervisor provides leadership and guidance to the Assistant Supervisor, program staff and guests of the Women's Inn. Responsibilities include overseeing and advising on program design, development and decisions; scheduling; staff hiring, training and support; guest diversion, rapid rehousing and intakes; record keeping, incident reporting and shift documentation; maintaining a clean and sanitary facility; as well as critical incident response and security screening. The supervisor will maintain a close working relationship with Women's Inn Director, Associate Director and other Supervisors. The Supervisor will be part of the evening shift rotation and will oversee all aspects of the Women's Inn 3-11 shift, including a service model that emphasizes use of Trauma Informed Care and Crisis Prevention and Intervention training principles. The Supervisor will oversee the work of more than a dozen full and part-time staff as well as relief staff and temporary workers as assigned. The supervisor will ensure that services are provided in the spirit of the Inn's traditional hallmarks of dignity and respect for all our guests. The 3-11 Guest Services Supervisor will work from, as well as motivate and coach the program staff, to adopt and enliven the following principles: * Shelter is a temporary safety net, not a home. * All people experiencing homelessness, regardless of their housing history and duration of homelessness, can achieve housing stability in permanent housing. * Never warehouse or institutionalize our guests in our shelters * Everyone is "housing ready." Sobriety, compliance in treatment, or even a clean criminal history is not necessary to succeed in housing. Rather, homelessness programs and housing providers must be "consumer ready." * Leverage guests' strengths, assets, and connections to move quickly out of shelters and to any other housing * Recognize the impact of violence and victimization on development and coping strategies * Employ an empowerment model * Maximize guest choices and control over her/his recovery based in a relational collaboration * Create an atmosphere that is respectful of the guests' need for safety, respect, and acceptance * Emphasize the guests' strengths, highlighting adaptations over symptoms and resilience over pathology * Minimize the possibilities of re-traumatization * Strive to be culturally competent and to understand each person in the context of his or her life experiences and cultural background * Solicit guest input and involve guests in designing and evaluating services Requirements EDUCATION/TRAINING: REQUIRED: * High school diploma or GED PREFERRED: * Bachelor's Degree * Valid driver's license KNOWLEDGE/EXPERIENCE: REQUIRED: * Minimum of two (2) years of leadership/supervisory experience in a human services setting * Demonstrated ability to successfully lead in a human service setting with a strong concentration in working with individuals with multiple challenges including substance abuse and untreated mental illness * Direct care experience with people who are homeless or poor PREFERRED: * Bilingual, with a preference for English/Spanish * Four years or more of prior supervisory experience PHYSICAL ABILITIES/SKILLS: REQUIRED: * Ability to use computer, calculator, fax, copier machine and other office equipment * Ability to access different building locations, and different program sites * Requires stooping, bending, stretching * May include lifting of guests at times * Requires quick response in emergency situations

SCHEDULE: Monday to Friday; 8:30am - 5:00pm, remote work 2 days/week, some on-call coverage as needed Pays $96,491.20 - $162,240.00 annually (Salary ranges provided are based on relevant experience and skill set) The Director of Specialized Housing is a non-essential position and will work a hybrid schedule including remote work two (2) days/week and some on-call coverage as needed. SUMMARY OF POSITION: The Director of Specialized Housing will provide leadership, clinical oversight, overall responsibility for Pine Street Inn's Specialized Housing Programs which include: DMH-funded Safe Havens, Veteran's Housing Programs, the New Chardon program, WISH and Home to Stay, and other specialized housing as developed. The Director will develop a deep knowledge of these programs and will ensure the provision of high-quality housing and services to persons served in these programs. These responsibilities include but are not limited to, oversight of all clinical/operational/budgetary aspects, supervision of staff, implementation of best practices, and meeting all DMH, DVS and other regulatory funding and contractual requirements. The Director will be the primary contact with contracting/funding agencies and treatment partners. The Director develops policies, procedures and trainings for the various programs with the Senior Director of Behavioral Health. The Director will support the agency's mission and strategic plan in combination with other program departments. This individual will be self-motivated, with solid communication skills and capable of contributing to program development activities. This position requires a great deal of tact, diplomacy and creative problem-solving in order to maintain positive working relationships with the staff, community and neighbors. Requirements EDUCATION/TRAINING: REQUIRED: * Master's degree in social work, psychology or related field ? Independently licensed LICSW/LMHC * Valid driver's license and access to personal vehicle * Currently certified or have ability to achieve CPR and First Aid certification KNOWLEDGE/EXPERIENCE: REQUIRED: * Minimum of 5 years' experience providing services to adults with mental illness ? Minimum of 5 years' experience supervising staff and managing programs * Demonstrated expertise in developing and writing documentation according to DMH licensing standards and VA GPD standards * Ability to effectively integrate clinical understanding into documentation, including diagnostic and psychopharmalogical information * Strong commitment to housing first, harm reduction and trauma informed approach * Strong interpersonal, conflict resolution and crisis management skills * Demonstrated professional communication and organizational skills * Ability to take initiative, plan and work independently and as part of a team * Highly developed professional ethics * Ability to represent PSI in various forums * Ability to effectively provide leadership to a culturally, racially and gender diverse team PREFERRED: * Experience developing program policies and practices as well as experience in establishing and maintaining excellent external and internal partnerships to meet program goals. * Training in clinical supervision * Familiarity with management information systems and/or database programs * Knowledge of housing management * Experience working with chronically homeless individuals in housing first programs * Experience in providing supportive housing

Job Description Essential Job Functions: Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients Attempt to reach by phone and mail victims who have filed reports with the precinct or PSA with a specific focus on victims of violent felony crimes and those victims who have filed reports two or more reports in the previous 12 months Work with victims of crime who come to the precinct or PSA seeking assistance Conduct home visits with officers and detectives to assist victims as needed Provide information, referrals, and practical assistance to victims experiencing crime Conduct client centered safety assessments and safety planning suited to the individual's needs Provide crisis intervention and supportive listening Advocate with NYPD personnel that may include keeping a victim apprised of an NYPD investigation Provide criminal justice advocacy Advocate for victims for public benefits they may be entitled to Help with applying for compensation through the New York State Office of Victims Services (OVS) Coordinate community resources for crime victims Provide information and referral for victims for services such as shelter, mental health treatment, medical care, and other entitlements Provide emergency practical assistance for victims including transportation and food vouchers Work collaboratively with police officers to effectively aid victims Collect data, track the history of crimes, and prepare monthly reports Perform data entry into a computerized record keeping system and maintain thorough accurate, and timely case records and statistics Advocate with Family and Criminal Court staff for victims Provide coverage in vacant precincts as needed Conduct trainings with police personnel Conduct community presentations Attend relevant trainings, workshops and seminars Work with other victims of domestic violence as needed Perform other related tasks as assigned Interacts with: All internal Safe Horizon programs and departments that can comprehensively support the client and case plan All external agencies and organizations that can provide appropriate services to the client, specifically the NYPD and the court systems The district attorney's office in each of the boroughs, including the domestic violence bureaus New York City Family Justice Centers Knowledge and Skills: Clear and concise verbal and written communication skills Excellent interpersonal skills, be assertive and well organized Demonstrate the ability to work independently and within a precinct or PSA setting Education: Bachelor's degree required or equivalent training and experience. Experience A minimum of two years' experience in crime victim service delivery, or other relevant experience Basic knowledge of crime victim and domestic violence issues Knowledge of the police and criminal justice system helpful Other: Basic understanding of computer and systems for managing case records Bilingual ability may be required to meet individual precinct/community linguistic needed Flexibility working some evening and weekend hours Schedule: This position is on-site. If hired, I agree to abide by all of Safe Horizon's rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply.Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: ******************************************************************************************** Know Your Rights: Workplace discrimination is illegal. Hiring Range: $23.90 - 25.00 Hourly Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center

Job Description Integrate a trauma-informed, client-centered, and anti-oppressive approach into all aspects of client work and staff supervision. Provide direct client services, including crisis intervention, supportive counseling, advocacy, complex case management, and consultations. Conduct intakes, safety assessments, and risk management for new and current clients. Maintain accurate and timely case documentation and funder reports using an electronic case record system. Provide reflective individual and group supervision to Case Managers, Childcare Aides, and Housing Specialists. Coach and guide staff to strengthen trauma-informed and strengths-based practices. Facilitate and oversee support groups for residents. Step into site leadership responsibilities in the absence of the Director. Carry a caseload as needed to support the program. Recognize and respond to vicarious trauma-for both staff and self-with an emphasis on self-care and resilience. Collaborate with mental health providers and community partners to connect clients with appropriate services. Participate in clinical supervision provided by a Licensed Clinical Social Worker (LCSW) for the purpose of accruing hours toward licensure. Qualifications: Master's in Social Work (MSW) 2 years of relevant social service experience and/or supervisory experience If hired, I agree to abide by all of Safe Horizon's rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment . AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: Know Your Rights: Workplace discrimination is illegal Hiring Range: $62,000 - $69,000 Annual Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center

Job Description Work as a member of a dynamic CAC multidisciplinary team to provide child victims of sexual abuse and severe physical abuse and their impacted family members with an array of specialized, trauma-informed services including an orientation to the CAC, participating in the forensic interview process, providing on-site mental health services including child trauma screenings, the Child & Family Traumatic Stress Intervention and the provision of victim support & advocacy services. Responsibilities: Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients. Participate in the forensic interview process through assuming a lead interviewing role or observing the interview of the child, coordinating services with the team members Conduct a thorough assessment of the child and the non-offending family members to determine the impact of the trauma on the child's functioning, and the need for additional services for the child and family. Provide trauma focused intervention and client-centered victim advocacy and support to the child, siblings and non-offending parent(s) in the process of making effective referrals and linkages to trauma-focused mental health treatment and other services when warranted. Actively participate in case planning and case review meetings to inform the investigation, and coordinate interventions and response to child victims and impacted family members. Enter accurate case files and maintain case data in the CAC NCATrak case tracking system for every service provided to clients in a timely manner, from the opening to the closing of a case. Conduct psycho-educational workshops for non-offending parents. The Bilingual Clinical Forensic Specialist will provide a minimum of 50 % or more client services in a preferred secondary language. Services include but are not limited to CFTSI & BTI Sessions, Forensic Interviews, Post Forensic Interview Check-Ins, and Client Follow-Up and Case Management. Participate in weekly supervision, group supervision and on-going trainings. Other duties and responsibilities as may be assigned. Qualifications: Master's Degree in Social Work required (unless you are less than 3-6 months from fulfilling graduate school completion requirements) or a Master's Degree in a related mental health field considered. Clinical licensure preferred. Expertise in Forensic Interviewing or willingness to acquire this specialized skill required. Excellent communication, engagement, interviewing, crisis intervention and assessment skills needed. Ability to work and thrive as a member of a multidisciplinary team, in a fast-paced environment, appreciating different points of view and ability to resolve conflicts in a constructive manner required. We welcome LMHC (licensed mental health counselors) in addition to social workers. Strong written and communication skills needed. Bi-Lingual Arabic,Bengali,Urdu or Spanish preferred. If hired, I agree to abide by all of Safe Horizon's rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: Know Your Rights: Workplace discrimination is illegal Hiring Range: $30.49 - $33.51 Hourly Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center

Job DescriptionDescription: SCHEDULE: 40 hours, Monday - Thursday, 1:30p.m. -12am., with additional hours as needed. This position is essential in the event of an emergency. Pays $ 61,464.00 - $97,960 annually. . DOE (Salary ranges provided are based on relevant experience and skill set) LOCATION: 363 Albany Street - Boston, MA. This position works 100% on-site, with limited, if any, work from home duties. SUMMARY OF THE POSITION: The 3-11 Guest Services Supervisor provides leadership and guidance to the Assistant Supervisor, program staff and guests of the Women's Inn. Responsibilities include overseeing and advising on program design, development and decisions; scheduling; staff hiring, training and support; guest diversion, rapid rehousing and intakes; record keeping, incident reporting and shift documentation; maintaining a clean and sanitary facility; as well as critical incident response and security screening. The supervisor will maintain a close working relationship with Women's Inn Director, Associate Director and other Supervisors. The Supervisor will be part of the evening shift rotation and will oversee all aspects of the Women's Inn 3-11 shift, including a service model that emphasizes use of Trauma Informed Care and Crisis Prevention and Intervention training principles. The Supervisor will oversee the work of more than a dozen full and part-time staff as well as relief staff and temporary workers as assigned. The supervisor will ensure that services are provided in the spirit of the Inn's traditional hallmarks of dignity and respect for all our guests. The 3-11 Guest Services Supervisor will work from, as well as motivate and coach the program staff, to adopt and enliven the following principles: Shelter is a temporary safety net, not a home. All people experiencing homelessness, regardless of their housing history and duration of homelessness, can achieve housing stability in permanent housing. Never warehouse or institutionalize our guests in our shelters Everyone is “housing ready.” Sobriety, compliance in treatment, or even a clean criminal history is not necessary to succeed in housing. Rather, homelessness programs and housing providers must be “consumer ready.” Leverage guests' strengths, assets, and connections to move quickly out of shelters and to any other housing Recognize the impact of violence and victimization on development and coping strategies Employ an empowerment model Maximize guest choices and control over her/his recovery based in a relational collaboration Create an atmosphere that is respectful of the guests' need for safety, respect, and acceptance Emphasize the guests' strengths, highlighting adaptations over symptoms and resilience over pathology Minimize the possibilities of re-traumatization Strive to be culturally competent and to understand each person in the context of his or her life experiences and cultural background Solicit guest input and involve guests in designing and evaluating services Requirements: EDUCATION/TRAINING: REQUIRED: High school diploma or GED PREFERRED: Bachelor's Degree Valid driver's license KNOWLEDGE/EXPERIENCE: REQUIRED: Minimum of two (2) years of leadership/supervisory experience in a human services setting Demonstrated ability to successfully lead in a human service setting with a strong concentration in working with individuals with multiple challenges including substance abuse and untreated mental illness Direct care experience with people who are homeless or poor PREFERRED: Bilingual, with a preference for English/Spanish Four years or more of prior supervisory experience PHYSICAL ABILITIES/SKILLS: REQUIRED: Ability to use computer, calculator, fax, copier machine and other office equipment Ability to access different building locations, and different program sites Requires stooping, bending, stretching May include lifting of guests at times Requires quick response in emergency situations

SCHEDULE: Monday to Friday; 8:30am - 5:00pm, remote work 2 days/week, some on-call coverage as needed Pays $96,491.20 - $162,240.00 annually (Salary ranges provided are based on relevant experience and skill set) The Director of Specialized Housing is a non-essential position and will work a hybrid schedule including remote work two (2) days/week and some on-call coverage as needed. SUMMARY OF POSITION: The Director of Specialized Housing will provide leadership, clinical oversight, overall responsibility for Pine Street Inn's Specialized Housing Programs which include: DMH-funded Safe Havens, Veteran's Housing Programs, the New Chardon program, WISH and Home to Stay, and other specialized housing as developed. The Director will develop a deep knowledge of these programs and will ensure the provision of high-quality housing and services to persons served in these programs. These responsibilities include but are not limited to, oversight of all clinical/operational/budgetary aspects, supervision of staff, implementation of best practices, and meeting all DMH, DVS and other regulatory funding and contractual requirements. The Director will be the primary contact with contracting/funding agencies and treatment partners. The Director develops policies, procedures and trainings for the various programs with the Senior Director of Behavioral Health. The Director will support the agency's mission and strategic plan in combination with other program departments. This individual will be self-motivated, with solid communication skills and capable of contributing to program development activities. This position requires a great deal of tact, diplomacy and creative problem-solving in order to maintain positive working relationships with the staff, community and neighbors. Requirements EDUCATION/TRAINING: REQUIRED: Master's degree in social work, psychology or related field ? Independently licensed LICSW/LMHC Valid driver's license and access to personal vehicle Currently certified or have ability to achieve CPR and First Aid certification KNOWLEDGE/EXPERIENCE: REQUIRED: Minimum of 5 years' experience providing services to adults with mental illness ? Minimum of 5 years' experience supervising staff and managing programs Demonstrated expertise in developing and writing documentation according to DMH licensing standards and VA GPD standards Ability to effectively integrate clinical understanding into documentation, including diagnostic and psychopharmalogical information Strong commitment to housing first, harm reduction and trauma informed approach Strong interpersonal, conflict resolution and crisis management skills Demonstrated professional communication and organizational skills Ability to take initiative, plan and work independently and as part of a team Highly developed professional ethics Ability to represent PSI in various forums Ability to effectively provide leadership to a culturally, racially and gender diverse team PREFERRED: • Experience developing program policies and practices as well as experience in establishing and maintaining excellent external and internal partnerships to meet program goals. • Training in clinical supervision • Familiarity with management information systems and/or database programs • Knowledge of housing management • Experience working with chronically homeless individuals in housing first programs • Experience in providing supportive housing Salary Description $96,491.20 - $162,240.00 annually