Smugglers' Notch Resort jobs - 49 jobs

Do you have a friendly, personable voice and a passion for helping others? Join our team as a Switchboard Operator, where your welcoming tone will be the first impression guests receive. This role is perfect for someone who thrives in a fast-paced, team-oriented environment and enjoys variety in their day. What you'll do: Answer and direct incoming calls with professionalism and warmth Dispatch guest requests using our hospitality software system Handle emergence and 911 calls swiftly and accurately Communicate clearly and effectively with both guests and staff What we're looking for: An enthusiastic and positive attitude Confidence with computer technology and software systems Strong customer service and communication skills Ability to multitask and stay composed in a fast-moving setting Your voice matters, literally! Be the friendly connection that sets the tone for an outstanding guest experience. Apply now and help create unforgettable moments at the resort. Schedule & Availability: This is a part time, seasonal role with weekday shifts available

Compensation and Benefits: Compensation: Starting pay rate of $17.50 - $17.56, actual wage will be adjusted based on experience Benefits: Seasonal position eligible for a season pass for employee/dependents and privileges at several other resorts. Several discount programs (i.e. food & beverage, retail/rental, tickets, etc.) also available. Job Summary: We are looking for customer driven individuals that have broad product knowledge to answer questions and supply guests with accurate product information and help customers make decisions and find resolutions to their needs within the retail shop. The retail sales associate will oversee the daily operations of a small shop/outlet and/or carry out the receiving of merchandise for a retail shop/outlet. Summary of Key Responsibilities: Responsibilities and essential job functions include but are not limited to the following: Protect company assets Know and enforce safety program consistent with company guidelines Be familiar with and knowledgeable of company policies and procedures Coordinate and oversee all daily operations of the assigned shop or department Perform duties of a receiving clerk: check received merchandise against orders process receiving invoices to accounting office confer regularly with accounting to resolve problems or explain special circumstances contact suppliers regarding incorrect or incomplete shipments maintain files of all vendors process transfers of merchandise to other retail outlets Perform other special tasks, such as: entering new orders into computer system running tickets for all merchandise organizing tickets by vendor overseeing the ticketing of merchandise performing other computer data entry work related to inventory transfers, etc. Perform cashier duties: operate point of sale system process credit card payments process merchandise returns Assist customers: locate products answer a variety of questions about products place special orders determine if merchandise may be returned handle problems or complaints, referring to supervisor or other senior staff member if appropriate Check in and ticket merchandise Stock/restock sale areas with merchandise Reorder stock, or maintain records of items needed to be ordered Clean and organize shop Perform stock inventories Inform supervisor of items that are popular/unpopular Make up window and other special merchandise displays Provide superior service to our customers (internal and external) at all times Follow the Resort Etiquette Guidelines while interacting with the guest and respond to all guests in a courteous, efficient manner Perform other tasks as assigned Qualifications Basic Qualifications Basic education (high school) One to three years of relevant sales experience, or a combination of education and experience from which comparable knowledge and skills are acquired Must be at least 16 years of age Must be able to stand for at least 7 hours Must be able to push/pull at least 40 pounds Required Knowledge, Skills, and Abilities: Good, basic reading, writing and math skills Familiarity with the specific type of merchandise sold in the shop desirable Retail sales experience Previous experience with soft goods or hard goods a plus, but not required Must be guest service oriented Ability to deal effectively and courteously with customers and other company personnel It is the policy of Killington/Pico Ski Resort Partners, LLC to provide equal opportunity and employment to all staff and applicants. No person shall be discriminated against in any condition of employment because of race, color, religion, ancestry, national origin, sex, sexual orientation, gender identity, place of birth, age, physical or mental condition, or any qualified individual with a disability or veteran status. Work where you play - Apply now!

Compensation and Benefits: Compensation: Starting wage $20.00 - $25.00, adjusted based on experience. Benefits: Full-time, year-round, benefited position including: Optional company subsidized medical, dental, vision, flexible spending account, health savings account, employer paid short term disability & long-term disability offerings 401(k) retirement plan (with company match up to 5%) Paid parental leave Paid time off, holiday and sick pay Free season pass for employee/dependents Privileges at several other resorts Several discount programs (i.e. food & beverage, retail/rental, friends & family tickets, etc.) Job Summary: The Human Resources Recruiter acts as an information source to all applicants and employees answering routine employment inquiries. Performs a variety of human resources clerical duties to assist in a productive and efficient department operation. Facilitates the best possible applicant and employee experience through exceptional attention to guest service. The Human Resources Recruiter will work directly with multiple departments assisting with the entire recruitment and onboarding process. Summary of Key Responsibilities: Responsibilities and essential job functions include but are not limited to the following: Screens job applicants who meet the qualifications to keep the company optimally staffed Assists with identifying personnel needs and workforce planning strategies that ensure staffing needs are met in all Killington/Pico Resort divisions Develops and maintains strong working relationships with Killington/Pico Resort Leaders, vendors, community and regional organizations and other team members to create partnerships yielding success, predictable results and credibility Coordinate recruiting activities including job postings, application review, interview scheduling, and candidate communication Attend job fairs, college recruiting events, and local outreach efforts to attract seasonal and year-round talent Assist hiring managers with background checks, reference checks, and pre-employment documentation Prepare and process new hire paperwork, I-9 verifications, and employee file setup Facilitate portions of the new hire orientation process and ensure a welcoming onboarding experience Support department managers in integrating new employees efficiently and effectively into the resort Employee Relations & Front Office Support Serve as a point of contact for employee questions regarding pay, benefits, schedules, and policies Maintain accurate and confidential employee records in HRIS and paper files Support employee communications and resort-wide initiatives such as milestone recognition, employee appreciation events, and perks programs Assist with employee housing coordination, seasonal programs, and other employee experience initiatives Compliance & Reporting Ensure adherence to company policies, employment laws, and documentation standards Support audits and reporting for personnel records, I-9 compliance, and other HR functions Maintain knowledge of state and federal HR regulations and assist with updates to procedures as needed Qualifications Basic Qualifications: Associate's or Bachelor's degree in Human Resources, Business, or related field preferred 2+ years of HR or administrative experience, preferably in hospitality, recreation, or a seasonal business Strong organizational skills and attention to detail Required Knowledge, Skills and Abilities: Background check required Valid driver's license required Self motivated and shows initiative to learn and improve Excellent interpersonal and communication abilities Proficient with Microsoft Office and HRIS systems; experience with recruiting or onboarding platforms preferred Ability to manage multiple priorities in a fast-paced, team-oriented environment It is the policy of Killington/Pico Ski Resort Partners, LLC to provide equal opportunity and employment to all staff and applicants. No person shall be discriminated against in any condition of employment because of race, color, religion, ancestry, national origin, sex, sexual orientation, gender identity, place of birth, age, physical or mental condition, or any qualified individual with a disability or veteran status. Work where you play - Apply now!

Compensation and Benefits: Compensation: Starting wage $18.00 - $18.27, adjusted based on experience. Benefits: Seasonal position eligible for a season pass for employee/dependents and privileges at several other resorts. Several discount programs (i.e. food & beverage, retail/rental, tickets, etc.) also available. Job Summary: Killington/Pico Ski Resort is hiring Parking Attendants. We're looking for people that enjoy being outside and possess a helpful disposition. We're all about having a good time and experiencing all these mountains have to offer, while providing the best possible experience for our guests. Become a part of our team, help our guests get on the slopes and work where you play! Summary of Key Responsibilities: Responsibilities and essential job functions include but are not limited to the following: Expedite the routing of incoming traffic to ensure a safe, convenient, and well-organized entrance experience to all parking facilities Direct vehicles to appropriate parking locations Set up and remove traffic cones and barriers in accordance with daily lot procedures Monitor and adjust traffic control signs for changing conditions and status Perform staffing and/or traffic control Maintain all parking equipment, vehicles, and tools in good condition Maintain good housekeeping practices of work areas, locker facilities, work sites, and company vehicles Removal of snow by shoveling or machine of parking lot stairways and common areas Monitor traffic flow and close parking lots as directed Follow safety procedures and utilize appropriate safety equipment Report all repair/replacement needs to the department manager Use proper radio procedures with parking and operations staff Use of PPE at all times Provide courteous, accurate, and reliable information to the guest regarding weather and ski reports, special events, activities, and general knowledge of the resort Qualifications Basic Qualifications: Minimum 18 yrs old Must have a reliable source of personal transportation Must have a valid U.S. driver's license Must be able to lift and carry items up to 50 pounds Must have the ability to work in adverse weather conditions and perform a variety of duties Must be available to work weekends and holidays Required Knowledge, Skills, and Abilities: Must have excellent guest service skills Must be mature, reliable and courteous Positive work ethic It is the policy of Killington/Pico Ski Resort Partners, LLC to provide equal opportunity and employment to all staff and applicants. No person shall be discriminated against in any condition of employment because of race, color, religion, ancestry, national origin, sex, sexual orientation, gender identity, place of birth, age, physical or mental condition, or any qualified individual with a disability or veteran status. Work where you play - Apply now!

Compensation and Benefits: Compensation: Starting wage $30.00 - $30.45, adjusted based on experience Benefits: Seasonal position eligible for a season pass for employee/dependents and privileges at several other resorts. Several discount programs (i.e. food & beverage, retail/rental, tickets, etc.) also available. Job Summary: CDL Snow Removal Operators are responsible for clearing, cleaning, and maintaining our roads and parking lots to ensure our guests can easily and safely access the Beast of the East. Summary of Key Responsibilities: Responsibilities and essential job functions include but are not limited to the following: Abide by all rules to maintain the CDL and be available for mandated D&A testing Operate heavy equipment such as medium wheel loader and dump truck during winter snow storms and perform snow removal activities Perform routine maintenance on heavy equipment Identify preventative maintenance needs and report to managers Interact professionally with guests and other departments as needed Clear assigned areas of snow and ice efficiently and safely, adhering to company and safety guidelines Respond promptly to dispatch calls for snow and ice removal services Ensure compliance with all company policies and local regulations related to snow removal activities Qualifications Basic Qualifications: Class A or B CDL with airbrakes required Valid US driver's license with a clean driving record Ability to work in adverse weather conditions, including cold, snow, and ice Physical ability to lift heavy objects up to 50lbs and perform repetitive tasks Required Knowledge, Skills, and Abilities: Must be able to operate loader/backhoe/skid steer type equipment Prior experience desirable but will train the right candidate Must be dependable and reliable with strong work ethic Ability to work early morning starts in all weather conditions Must have the knowledge, tools, and ability to perform troubleshooting and repairs of trucks and equipment It is the policy of Killington/Pico Ski Resort Partners, LLC to provide equal opportunity and employment to all staff and applicants. No person shall be discriminated against in any condition of employment because of race, color, religion, ancestry, national origin, sex, sexual orientation, gender identity, place of birth, age, physical or mental condition, or any qualified individual with a disability or veteran status. Work where you play - Apply now!

Compensation and Benefits: Compensation: Commission Benefits: Seasonal position eligible for a season pass for employee/dependents and privileges at several other resorts. Several discount programs (i.e. food & beverage, retail/rental, tickets, etc.) also available. Job Summary: Become a part of the Killington Grand Spa Team that prides itself in superior service and guest experience. Assist with Killington Grand Spa guests' comfort in a courteous and professional manner while performing massage treatments. Full-time and part-time seasonal positions available. Summary of Key Responsibilities: Responsibilities and essential job functions include but are not limited to the following: Perform chair massage, 25-, 50-, and 80-minute comprehensive Swedish, Deep Tissue, Prenatal, and Hot Stone massages, using professional draping techniques Perform detailed verbal intake and consult with clients to determine massage type and products to best fit their needs Actively listen to clients' feedback during sessions and make adjustments to ensure their comfort and satisfaction Create a calming and welcoming atmosphere for clients, ensuring their comfort and relaxation throughout the session Maintain a clean and organized work area, sanitizing equipment and surfaces after each session Communicate with clients to understand their concerns, provide guidance on aftercare, and recommend appropriate self-care practices Consult with clients to determine specific areas of focus and preferences for pressure and intensity Qualifications Basic Qualifications: Must be certified from an accredited massage school/center with a minimum of 500 hours of education/training Vermont Massage Therapy, Bodyworkers, and Touch Professionals license required Previous experience in a spa preferred Must be physically able to stand and perform massages for extended periods of time Background check required Required Knowledge, Skills, and Abilities: Requires exemplary customer service skills Highly responsible and reliable Must be able to work a flexible/non-traditional schedule, including weekends and holidays It is the policy of Killington/Pico Ski Resort Partners, LLC to provide equal opportunity and employment to all staff and applicants. No person shall be discriminated against in any condition of employment because of race, color, religion, ancestry, national origin, sex, sexual orientation, gender identity, place of birth, age, physical or mental condition, or any qualified individual with a disability or veteran status. Work where you play - Apply now!

Compensation and Benefits: Compensation: Starting wage of $13.85 - $14.40 + tips, actual wage adjusted based on experience Benefits: Seasonal position eligible for a season pass for employee/dependents and privileges at several other resorts. Several discount programs (i.e. food & beverage, retail/rental, tickets, etc.) also available. Job Summary: Provide stocking, cleaning and organizational assistance to the wait and bar staff on the floor. Summary of Key Responsibilities: Responsibilities and essential job functions include but are not limited to the following: Warmly greet guests Be aware of specials and accurately describe menu items Offer friendly suggestions on food and beverage options to increase the guest's experience Understand steps of service in order to provide support to all servers in assigned section Accurately and efficiently fill guest requests by communicating promptly with service, bar staff, or supervisor on duty Promptly assist servers in your section as needed Maintain clean and organized work areas Exceed company standards for personal appearance Remain flexible, efficient, and helpful in assisting other servers, bartenders, support staff, and supervisors in the restaurant Be respectful of all co-workers, culinary staff, guests, and fellow Killington Resort employees at all times Efficiently clear and reset tables, or assist in stocking of ice, service items or bar items Maintain clean and organized dish areas, and maintain all custodial supplies Assist in the reset and cleaning of restaurant at end of shift Be knowledgeable of Killington Resort, and all amenities, events, and services available Resolving any guest issues immediately. Notify supervisors of all issues with guests Assist in other areas of the restaurant as deemed necessary by supervisor Qualifications Basic Qualifications: Basic education (high school), plus relevant restaurant or other food service experience preferred Must be able to lift 40 pounds Must be able to stand for 12 hours Vermont Department of Liquor Control certification of state liquor regulations Required Knowledge, Skills, and Abilities: Excellent communication and organization skills. Able to multi-task effectively Good basic knowledge of dining room and bar operations, including waiting on tables, hosting, bartending, and cashiering Neat appearance and pleasant personality. Ability to deal with customers and staff in a courteous and efficient manner, and ability to deal effectively with intoxicated customers It is the policy of Killington/Pico Ski Resort Partners, LLC to provide equal opportunity and employment to all staff and applicants. No person shall be discriminated against in any condition of employment because of race, color, religion, ancestry, national origin, sex, sexual orientation, gender identity, place of birth, age, physical or mental condition, or any qualified individual with a disability or veteran status. Work where you play - Apply now!

Compensation and Benefits: Compensation: Salary, $45,000 - $55,000 annually, adjusted based on experience Benefits: Full-time, year-round, benefited position including; Optional company subsidized medical, dental, vision, flexible spending account, health savings account, employer paid short term disability & long-term disability offerings 401(k) retirement plan (with company match up to 5%) Paid parental leave Paid time off, holiday and sick pay Free season pass for employee/dependents Privileges at several other resorts JOB SUMMARY: The KGH Spa and Health Club Manager is responsible for managing and coordinating the activities, programs, and financial planning of the Grand Hotel Health Club and Grand Spa. This role is an active member of the lodging management team and reports directly to the Lodging Operations Manager. Summary of Key Responsibilities: Responsibilities and essential job functions include but are not limited to the following: Manage, plan, supervise the daily operation of health club and spa services including programs and facilities. Interview, hire, schedule, and review work of staff. Process timekeeping. Monitor and measure all staff performance goals. Ensure proper licenses and certifications are in place for all therapists, estheticians, and nail technicians, and business. Oversee all spa retail services, including pricing and maintaining choice of services and inventory. Work with the marketing department to generate and distribute spa brochures and any other printed collateral. Responsible for using as many avenues as possible to help promote all services. (check in, reservations, web site) for in-house and external guests. Order and maintain inventory of supplies necessary for the health club, including gym equipment, retail merchandise, towels, products for services, etc. Supervise proper use of equipment by guests, owners and staff. Assist with planning the budget. Meet or exceed goals set and work with budget for all areas of responsibility. Supervise and carry out the maintenance of health club equipment and physical facilities, including cleaning/sanitization, general cleaning, equipment upkeep, etc. Provides proper training in safety processes and procedures for staff. Work closely with the KGH HOA to ensure a premier health club facility at the Grand Hotel- including equipment selection, maintenance and facility upkeep. Offer recommendations on upgrades to the facilities, including capital planning. Prepare various administrative/operations reports and records such as daily attendance, usage reports, sales and staffing reports. Keep abreast of new developments, services and trends in the Spa and wellness field. Supervise and carry out all pool cleaning, cleaning and sanitizing all spa equipment. Ensure proper balance of chemicals and supplies are maintained. Oversee (with the assistance of the maintenance department) the upkeep and maintenance of the pool and hot tubs. Have a good understanding of pool and health club safety standards in accordance with the State of Vermont and local regulations. Qualifications Basic Qualifications: Associate or bachelor's degree in hospitality management; or five to seven years related experience and/or training; or equivalent combination of education and experience Broad base of technical knowledge and skills related to all functions carried out at the Spa, including massage, spa workshops and classes, mind-body-spirit integration, reservations, and spa desk reception. Must have a working knowledge of exercise and nutrition programs, including human anatomy, weight training and weight loss methods, aerobic exercise methods, gym equipment, pool maintenance, etc. Some management experience preferred Basic understanding of pool maintenance Working knowledge of hotel cleaning practices and housekeeping safety practices, pool safety and equipment safety General knowledge of basic first aid for the area, to recognize guests that may be in distress and seek assistance REQUIRED KNOWLEDGE, SKILLS, ABILITIES Ability to swim Observes, adheres to safety and security procedures, promoting a safe work environment Demonstrates effective guest service skills and able to manage difficult or emotional customer situations Demonstrates clear and effective oral/written communication and communicate effectively with staff and other departments Perform work with little or no supervision; work independently Ability to work in moderate to high noise levels consistent with hotel/health club environment. Ability to work in a high paced environment Ability to stand/walk for long periods of time Ability to push / pull/ carry/ lift up to 30 lbs. Cleaning of pool including scrubbing of tiles May require entrance into the pool Outdoor responsibilities include snow maintenance It is the policy of Killington/Pico Ski Resort Partners, LLC to provide equal opportunity and employment to all staff and applicants. No person shall be discriminated against in any condition of employment because of race, color, religion, ancestry, national origin, sex, sexual orientation, gender identity, place of birth, age, physical or mental condition, or any qualified individual with a disability or veteran status. Work where you play - Apply now

Compensation and Benefits: Compensation: Starting wage $28.00 - $29.12, adjusted based on experience Benefits: Full-time, year-round, benefited position including: Optional company subsidized medical, dental, vision, flexible spending account, health savings account, employer paid short term disability & long-term disability offerings 401(k) retirement plan (with company match up to 5%) Paid parental leave Paid time off, holiday and sick pay Free season pass for employee/dependents Privileges at several other resorts Several discount programs (i.e. food & beverage, retail/rental, friends & family tickets, etc.) Job Summary: As part of the vehicle maintenance team, our vehicle mechanic's primary responsibility is the repair, maintenance, and diagnostics of snowmobiles, ATV's & SXS's, small equipment (chainsaws, weedwhackers, snowblowers, generators, etc.), vehicles, snow groomers, and other various types of equipment. Summary of Key Responsibilities: Responsibilities and essential job functions include but are not limited to the following: Perform regular service and preventive maintenance on company equipment Maintain proficiency in diagnosing a variety of systems, including hydraulic and electrical, with many diagnostic tools and information Utilize equipment and vehicle technical knowledge, skills, and abilities to maintain operational efficiency Assist in retrieving disabled equipment as needed Understand environmental aspects and impacts of the job and follow the environmental guidelines as established in the company Maintain shop tools, equipment, and work areas Assist in maintaining service records Confer regularly with department supervisor and manager to evaluate activities/systems, exchange information, resolve problems, etc. Communicate thoroughly and clearly with all VM staff, as well as other staff around the mountain when needed Work in a safe and efficient manner Help other departments by team supporting when needed Provide superior service to our customers (internal and external) at all times. Follow the Resort Etiquette Guidelines while interacting with the guests and respond to all guests in a courteous, efficient manner Perform all other tasks as assigned Qualifications Basic Qualifications: Must be at least 18 years old High school diploma is required Valid driver's license is required Relevant technical experience, or a combination of education and experience from which comparable knowledge and skills are acquired 2 years of mechanical experience Required Knowledge, Skills and Abilities: Occasional stooping, kneeling, crouching, and crawling Occasional lifting, carrying, pushing, and pulling up to 75lbs Must be flexible and able to adjust to the requirements of the resort as needed Ability to work cooperatively with a variety of other company personnel and outside firms Requires own tools for general maintenance and repairs Superior attitude, self-motivating, and ability to work independently and collaboratively Superior written and verbal communication skills Adequate computer skills including work order input and email Ability to proficiently diagnose and repair electrical, engine, hydraulic systems with limited supervision Ability to safely and properly operate heavy equipment (including but not limited to loaders, excavators, snow groomers, etc.) Possess advanced technical knowledge Ability to share knowledge with other staff throughout the department and resort Ability to work on all equipment Proficient in using diagnostic equipment, hand tools, and specialized tools/equipment Commitment to safety and quality It is the policy of Killington/Pico Ski Resort Partners, LLC to provide equal opportunity and employment to all staff and applicants. No person shall be discriminated against in any condition of employment because of race, color, religion, ancestry, national origin, sex, sexual orientation, gender identity, place of birth, age, physical or mental condition, or any qualified individual with a disability or veteran status. Work where you play - Apply now!

Room Inspectors, otherwise known as Housekeeping Supervisors, work hard to ensure our condos are ready for guest check-in. Each supervisor manages a team of housekeepers, inspecting each condo after they have been cleaned. Inspections include touching up cleaning, recording and ordering missing household items, reporting damage or replacement items to the appropriate department, and organizing the room for perfect presentation. Housekeeping Supervisors are the final inspection before the guest checks in, making them critical to a successful start to a vacation and the overall guest experience. Weekends required. Requirements: Lifting at least 25 lbs. Working on your feet all day Works well independently and in a team environment Must be able to work two weekend days. Valid drivers license and reliable transportation

Compensation and Benefits: Compensation: Starting wage $16.85, adjusted based on experience. Benefits: Seasonal position eligible for a season pass for employee/dependents and privileges at several other resorts. Several discount programs (i.e. food & beverage, retail/rental, tickets, etc.) also available. Job Summary: Become a part of the Health Club Team that prides itself in superior service and guest experience. The Health Club Attendant is responsible for creating a welcoming and clean environment for guests. This position involves ensuring the proper functioning of the facility, assisting guests with their needs, and maintaining the overall cleanliness and organization of the facility. Summary of Key Responsibilities: Responsibilities and essential job functions include but are not limited to the following: Greet guests and provide them with information about the hotel and resort Focus attention on guest needs, remaining calm and courteous at all times Launder spa linens and pool towels Provide guidance to guests, highlighting amenities and services available Monitor the fitness center to ensure a safe and secure environment for all members Maintain cleanliness of the spa, gym, and locker rooms (including bathrooms and showers) Maintain cleanliness of the pool and hot tubs including vacuuming and scrubbing, placing and removing pool and hot tub covers, etc. Maintain a clean, safe, and well-organized work area Perform other tasks as assigned Qualifications Basic Qualifications: Must be at least 18 years old Previous experience in a health club preferred Required Knowledge, Skills, and Abilities: Highly responsible and reliable Excellent customer service and communication skills Must be able to work weekends, holidays and variable shift times Ability to monitor and enforce liquor policy Must be able to lift up to 50 lbs. It is the policy of Killington/Pico Ski Resort Partners, LLC to provide equal opportunity and employment to all staff and applicants. No person shall be discriminated against in any condition of employment because of race, color, religion, ancestry, national origin, sex, sexual orientation, gender identity, place of birth, age, physical or mental condition, or any qualified individual with a disability or veteran status. Work where you play - Apply now!

As a Plumber/HVAC Tech at Smugglers' Notch Resort, you will be responsible for assembling, installing, and repairing heating, ventilation, and air conditioning systems. This role also includes maintaining and repairing machinery, equipment, plumbing, and physical structures to ensure a comfortable and enjoyable experience for our guests. CRITICAL ATTRIBUTES Strong organizational and leadership skills Comprehensive knowledge of building codes Proficient in reading and interpreting blueprints Effective problem-solving and repair capabilities Excellent interpersonal communication skills Valid driver's license and reliable transportation Must possess own tools ESSENTIAL DUTIES AND RESPONSIBILITIES Other duties may be assigned as needed. Monitor heating system performance by checking pressure gauges, oil levels, leaks, and operating temperatures; ensure proper operation of backup pumps, burners, and valves. Maintain a well-organized inventory of parts and supplies. Cut, thread, bend, assemble, and install valves, pipe fittings, and piping systems. Install and repair plumbing fixtures, including sinks, toilets, bathtubs, water heaters, garbage disposals, dishwashers, and water softeners to industry standards. Train team members on HVAC/Gas/plumbing techniques and stay updated on new products and technologies. Document job completion times, materials used, and statuses for accurate record-keeping. Set up and operate machine tools, including grinders, drills, and jigs, as necessary. Address guest inquiries and feedback with professionalism. Adhere to company policies and all applicable State and Federal regulations regarding hazardous materials and waste. Follow departmental safety protocols and practices. Note: Skiing and use of recreational facilities are not part of this position's responsibilities. QUALIFICATIONS Valid VT State Journeyman or Master Plumber License is required. Ability to perform each essential duty satisfactorily, with reasonable accommodations made for individuals with disabilities as needed. Demonstrated knowledge, skill, and ability related to plumbing systems and maintenance. EDUCATION and/or EXPERIENCE Associate's degree (A. A.) or equivalent from two-year college or technical school; or two to four years related experience and/or training; or equivalent combination of education and experience, as well as a current gas license LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively with customers or employees of organization. MATHEMATICAL SKILLS Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. REASONING ABILITY Ability to solve practical problems and deal with a variety of concrete variables in standardized situations. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stoop, kneel, crouch, or crawl and talk or hear. The employee frequently is required to use hands to finger, handle, or feel objects, tools, or controls and reach with hands and arms. The employee is occasionally required to stand, walk, and climb or balance. The employee must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and the ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee occasionally works in outside weather conditions. The noise level in the work environment is usually quiet. SALARY/WAGE Commensurate with experience.

Compensation and Benefits: Compensation: $25.00 - $26.00, adjusted based on experience Benefits: Full-time, year-round, benefited position including: Optional company subsidized medical, dental, vision, flexible spending account, health savings account, employer paid short term disability & long-term disability offerings 401(k) retirement plan (with company match up to 5%) Paid parental leave Paid time off, holiday and sick pay Free season pass for employee/dependents Privileges at several other resorts Several discount programs (i.e. food & beverage, retail/rental, friends & family tickets, etc.) Job Summary: The Conference & Wedding Coordinator is responsible for ensuring the seamless execution of events hosted at the Resort. This role requires keen attention to detail, exceptional organizational skills, and a customer-centric mindset to deliver unforgettable experiences for our clients and their guests. This role serves as the primary point of contact for event organizers, coordinating logistics, managing resources, and overseeing on-site operations to ensure the success of each event. Summary of Key Responsibilities: Responsibilities and essential job functions include but are not limited to the following: Responsible for coordinating all needs for banquets, conferences, meetings, weddings, and other special functions held at all Killington Resort facilities. Initiate and maintain contact with clients to plan their event from start to finish. Collaborate with clients and obtain agenda, lodging requirements, menu selections, room set-up, floor plans, and AV needs. Act as a liaison between client and internal departments during the planning process. Detail and create banquet event orders (BEOs), distribute information to all departments involved in the execution of the event. Participate in weekly BEO Meetings to discuss group needs with internal departments. Meet with clients for property tours, planning meetings, menu tastings, etc… On site coordinator for weddings and day of events to ensure guest satisfaction. Orchestrate wedding rehearsals and ceremonies Communicate with accounting department to produce invoices and follow through with collecting payment Works with Sales Manager to make sure contract is adhered to Perform other tasks as assigned Uphold service standards, safety policies, and organizational procedures Qualifications Basic Qualifications: Associate degree in hotel/restaurant management, business or related field 1-3 years' experience in hospitality or event planning, or a combination of education and experience from which comparable knowledge and skills are acquired Must have a broad base of knowledge and skills in food service and/or hotel operations Proficiency in Microsoft Office. Familiarity with event and hospitality systems such as SMS, Delphi, Square, Canary, and Prismm preferred Required Knowledge, Skills and Abilities: Must have the ability to work effectively with a wide variety of company personnel, clients and outside organizations High attention to detail and problem solving is critical for this position Strong computer and organization skills, written and verbal communication with exceptional time management skills. A flexible schedule to include nights, weekends, and holidays as needed. It is the policy of Killington/Pico Ski Resort Partners, LLC to provide equal opportunity and employment to all staff and applicants. No person shall be discriminated against in any condition of employment because of race, color, religion, ancestry, national origin, sex, sexual orientation, gender identity, place of birth, age, physical or mental condition, or any qualified individual with a disability or veteran status. Work where you play - Apply now

Compensation and Benefits: Compensation: Salary $55,000 - $65,000, adjusted based on experience Benefits: Full-time, year-round, benefited position including; Optional company subsidized medical, dental, vision, flexible spending account, health savings account, employer paid short term disability & long-term disability offerings 401(k) retirement plan (with company match up to 5%) Paid parental leave Paid time off, holiday and sick pay Free season pass for employee/dependents Privileges at several other resorts Several discount programs (i.e. food & beverage, retail/rental, friends & family tickets, etc.) Job Summary: At Killington Resort and Pico Mountain, we are dedicated to providing exceptional guest experiences. The Guest Services Manager oversees the on-site guest services team responsible for assisting guests with lift access, lesson, rental, and activity products. With a strong focus on online sales and pre-arrival purchases, the team supports guests with product pickup, on-site purchasing assistance, issue resolution, and service/information inquiries. This role leads front-line staff in delivering efficient, guest-focused service while fostering a culture of excellence and operational integrity. Summary of Key Responsibilities: Responsibilities and essential job functions include but are not limited to the following: Operational Leadership The guest service manager oversees daily operations of guest services, ticketing, season pass, bag check and lost & found. Provide support and assistance to the Hotel Front Desk as needed to support their guest service functions related to non-lodging product sales and fulfillment. Collaborate with the ticket checking department to address fraudulent pass use and other access issues, with guest services serving as the primary resolution point when guests are referred back. Coordinate with other departments to ensure seamless guest experiences and smooth resort-wide operations. Monitor and analyze guest feedback to implement process improvements and enhance overall satisfaction. Staff Management Supervise approximately 25 guest service staff with varying levels of responsibility. Interview, hire, train, schedule, and evaluate team members in accordance with company policy. Motivate and lead teams to deliver high levels of guest service and professionalism. Provide mentorship and handle disciplinary actions as needed. Guest Experience & Issue Resolution Act as the escalation point for complex guest issues across the resort, collaborating with other resort leaders to ensure they are resolved promptly and professionally. Work closely with guest services supervisor and other department leads to prevent recurring issues. Develop and implement strategies to continuously improve guest experience and satisfaction. Administrative & Technical Responsibilities Manage inventory and supplies for guest services operations. Troubleshoot software system errors; provide recommendations for improvements. Maintain compliance with all industry regulations, resort policies, and safety standards. Prepare and communicate regular operational updates and performance reports to senior management. Qualifications Basic Qualifications: College-level study in management, business, or a related field preferred. Minimum of 5 years of experience in resort, hospitality, or guest service management. At least 1 year of supervisory experience required; multi-location management experience preferred. Knowledge, Skills, & Abilities Strong leadership, interpersonal, and communication skills. Demonstrated conflict resolution and problem-solving abilities. Proficiency in Microsoft Office and resort operations software (e.g., RTP, Aspenware). Excellent organizational and administrative skills. Ability to collaborate cross-departmentally and manage multiple priorities in a fast-paced environment. Flexibility to work weekends, holidays, and occasional outdoor shifts as required. It is the policy of Killington/Pico Ski Resort Partners, LLC to provide equal opportunity and employment to all staff and applicants. No person shall be discriminated against in any condition of employment because of race, color, religion, ancestry, national origin, sex, sexual orientation, gender identity, place of birth, age, physical or mental condition, or any qualified individual with a disability or veteran status. Work where you play - Apply now!

Compensation and Benefits: Compensation: Starting wage $18.75 - $19.25 + hotel service gratuities, adjusted based on experience Benefits: Full-time, year-round, benefited position including: Optional company subsidized medical, dental, vision, flexible spending account, health savings account, employer paid short term disability & long-term disability offerings 401(k) retirement plan (with company match up to 5%) Paid parental leave Paid time off, holiday and sick pay Free season pass for employee/dependents Privileges at several other resorts Several discount programs (i.e. food & beverage, retail/rental, friends & family tickets, etc.) Job Summary: The Housekeeping Team Lead is responsible for maintaining a high level of cleanliness throughout the premises, contributing to overall guest satisfaction. This position is responsible for overseeing and coordinating the daily operations of the housekeeping department, including managing a team of housekeeping staff and ensuring the cleanliness of guest's rooms. Summary of Key Responsibilities: Responsibilities and essential functions include but are not limited to the following: Lead the housekeeping department, employees, and operations Train new employees on how to handle customer requests Ensure cleanliness and maintenance standards are met Manage inventory and supplies Handle customer inquiries or complaints Investigate complaints regarding poor housekeeping services Hire new staff and recommend transfers, promotions, and dismissals Perform closing duties Plan, supervise, and coordinate the daily operations of the housekeeping staff for the Killington Grand Hotel Plan and conduct staff training programs Confer regularly with employees to coordinate activities, assign, and check work, resolve problems, etc. Plan staffing needs and work schedules Promptly respond to guest/staff requests for service and assistance Perform other tasks as assigned Qualifications Basic Qualifications: Basic education (high school) Two to three years of relevant custodial/ housekeeping experience Basic reading, writing, administrative, and supervisory skills Some previous supervisory experience desirable Must be able to move, lift, carry, push or pull objects weighing 25 pounds Ability to reach, crouch, kneel, stand or work throughout entire shift Required Knowledge, Skills, and Abilities: Knowledge and skills in custodial/housekeeping operations Strong customer service skills Detail oriented Must be punctual and a team player Must be available to work weekends and holidays It is the policy of Killington/Pico Ski Resort Partners, LLC to provide equal opportunity and employment to all staff and applicants. No person shall be discriminated against in any condition of employment because of race, color, religion, ancestry, national origin, sex, sexual orientation, gender identity, place of birth, age, physical or mental condition, or any qualified individual with a disability or veteran status. Work where you play - Apply now!

Our carpet cleaners (carpet crew) are responsible for the appearance and cleanliness of all carpets throughout the resort. This includes carpets within the resort buildings, the owner condominiums, and the hallways of all buildings. As part of the carpet crew team you will operate a portable equipment. Carpet cleaning is performed on both a regular seasonal schedule and as needed to remove any spots or spills. Upholstery and drapery cleaning services are also performed by our carpet crew using the same equipment. Our carpet crew takes pride in their work and the guest service that they provide. Requirements Because this position requires the operation of resort vehicles all applicants must be at least 18 years of age with a valid driver's license and insurance. This is a requirement to operate a Smugglers' Notch Resort vehicle. You must also be dependable and have reliable transportation to work. This is a year-round position. Smugglers' Notch Resort strives to offer a fun work environment for employees and we provide all of the typical benefits that come with working for a major resort. Please see our benefits offering for details.

Seasonal summer position with opportunities to continue working in the fall and winter. Do you love the idea of creating memorable experiences for guests? As part of our Ben & Jerry's ice cream shop team you can help contribute to our guests experience by creating memorable vacation experiences while providing outstanding hospitality. Responsibilities include setting up scoop stations, providing quality beverages, premium ice cream, maintaining a clean work environment, assisting the shift manager with tasks as needed, and maintaining consistent quality by following specs and standards. Part-time and full-time positions available. Enjoy all the great resort recreational benefits for you and your family while working at a #1 voted four season resort. Must be able to function in a fast-paced environment while maintaining a clean and organized workplace. Need to be able to follow cleaning charts, prep lists, sanitation procedures and quality checks. Must be 15 years or older to apply. All pre-season training is mandatory. $15.50 - $16.50 per hour *This position is for Sodexo restaurants operating within the Resort, it is not employed by Smugglers' Notch Resort. As a partner Smugglers' Notch Resort Sodexo employees receive benefits like Resort access, discounts, etc..

Would you like to build transferable technical skills as a ski/snowboard technician? Work-life balance is important; enjoy your work along with your winter activities! Apply to join our award-winning team! Technician responsibilities: - Properly fit guests with ski and snowboard equipment - Respond positively to guest questions and comments - Maintain a positive attitude with guests and co-workers - Maintain a clean facility and well-organized work area Technician Requirements: - Must have a positive attitude - Ability to work in a fast-paced environment - Knowledge of skis/snowboards and customer service skills preferred - Shift hours are Monday through Thursday - 8:00 am to 5:00 pm / Friday through Sunday day shifts are 8:00 am to 2:00 pm and night shifts are 2:00 pm to 8:00 pm - Willingness to train and paid pre-season training is required

We are seeking an in-house carpenter to construct, install, maintain, and repair physical structures around the resort. This is a year-round, full-time position. Pay commensurate with experience. Essential duties & responsibilities: Sheetrocking, taping, & painting. Prepare layouts, select specified type of lumber or other materials, and conform to local building codes. Provides consultation for designs, renovations, and projects of any size. can include fire regulations, costs, planning's, scheduling, building codes, and safety considerations. Fits and installs prefabricated window frames, doors, door frames, weather stripping, sheetrock, and interior/exterior trim. Fits and installs finish hardware, such as locks, letter drops, and kick plates. Inspects buildings for damage and wear, schedules maintenance and regulates work. Team player and follows instructions well SALARY/WAGE Commensurate with experience