Branch Manager
SMW Financial Credit Union job in Maplewood, MN
Branch Manager - A Leadership Role with Impact
Are you ready to lead with purpose, empower a high-performing team, and help shape the financial futures of our members? At SMW Financial Credit Union, we are more than just banking, we are building trusted relationships and strong financial foundations for the communities we serve.
Why SMW?
If you value collaboration, personal growth, and a team that is genuinely invested in each other's success, SMW Financial Credit Union is the place to grow your career. We have proudly served our members since 1953 with a member-first philosophy which drives everything we do. Our mission is to build trusted relationships and strong financial futures for our members. Membership is open to anyone who lives, works, worships, goes to school, or volunteers in Anoka, Hennepin, Ramsey, or Washington Counties of Minnesota. From home-buying seminars to loan and deposit products, to investment services, we walk alongside our members on their financial journeys...and we need a dynamic Branch Manager to lead this charge in our Maplewood branch.
This is your opportunity to join a team that…
Champions the credit union mantra of people helping people
Believes in hiring for attitude and training for skill
Fosters collaboration, trust, and growth for our team and our members
Makes a real difference in real lives, every single day
About the Role
Our Branch Managers work together with their staff to guide our members on the path to a bright financial future. This position draws on their experience and understanding to foster collaboration and teamwork, inspire optimism, and improve branch performance. Their passion for financial education is what helps connect our members to the solutions they need while inspiring sales with consistent service to drive measurable results. As a Branch Manager, you will create excitement around products, promotions and initiatives - all while upholding our commitment to guiding our members forward. In addition, you will champion and cultivate strong integration of SMW's products and services to carry out SMW's mission and positively impact the financial wellbeing of SMW's membership.
Perks That Matter
At SMW, we invest in our people with a generous and comprehensive benefits packages which include:
$1,000 sign-on bonus ($500 after 90 days, $500 after 180 days)
401(k) with matching
Dental/Vision insurance
Flexible spending account and health savings account
Incentive pay
Traditional and High-Deductible health plan options available including no-cost plans.
Life insurance
Paid time off, plus Federal Holidays
Employee Assistance Program
Optional AFLAC supplemental insurance
Support for learning and growth through paid development & volunteer opportunities
What You Will Bring
Bachelor's Degree or equivalent experience
Three plus years in financial services, to include leadership and supervisory experience
Strong knowledge of teller and lending operations
Meeting the credit unions monthly branch goals
Strong service and sales coaching mindset
Previous PC experience, Microsoft Office preferred
Punctual and regular attendance as required by the job
Excellent verbal and written communication skills
Demonstrated ability to collaborate with other managers, functions, and departments and to work as a team player
Self-directed while displaying initiative and prudent decision-making skills
Ability to build trust, influence others, and drive performance with heart
Available to work various hours and locations as needed
This role is required to be compliant with the terms and conditions outlined in SMW Financial Union's SAFE Act Policy, which includes the submission of fingerprints, the successful completion of an FBI background check and registration in Nationwide Mortgage Licensing System (NMLS).
HOURS: 40 hours scheduled between the hours of Monday through Friday 8:45am - 5:15pm and rotating Saturday 8:45am - 12:15pm; Exempt
Other Duties and Responsibilities
1. Build and maintain an effective and integrated team within the branch including UB/Tellers and UBII/Loan Officer.
2. Partners with Branch Manager to coordinate staff schedules, workflow, and ensure effective operation of all parts of the two branches.
3. Apply policies and procedures for the branch and recommend any changes to management.
4. Develop talent by coaching team members to build skills in order to meet both career and organizational goals through mentoring, coaching, and relevant development opportunities.
5. Schedule staffing, give performance reviews and recommend salary adjustments.
6. Ensure adequate staffing for efficient branch operation.
7. Manage and recommend the purchase of equipment and supplies.
8. Ensure compliance with internal controls.
9. Ensure the branch offices are in compliance with the federal laws/regulations set forth by the National Credit Union Administration, State of MN and other regulatory agencies.
10. Monitor office activity, including number of transactions, volume, teller errors, loan volume, teller and loan personal sales, new accounts, etc.
11. Monitor key product/sales within branch to ensure profitable and sound business practices for the credit union, a high quality of service for members, and that employees are maximizing opportunities to sell products.
12. Manage the security and safety of the branch, alert staff of any changes.
13. Ensure there is enough cash in the branch, by ensuring the vault is balanced, cash is being ordered from the Federal Reserve, and the UB/Tellers have sufficient cash on hand.
14. Directs work for UB/Tellers and UBII/Loan Officer team members by providing direction, ensuring day to day work is completed to deliver on the desired member experience.
15. Delegates and empowers team members to make effective decisions and removes obstacles to get work done.
16. Assisting members with opening and closing accounts, origination, and closing loans, cross selling products and services, along with providing personal and excellent member service.
17. Approve loan applications or send denials to credit review.
18. Explain reasons for denial, educate and explore options for members when loans are denied.
19. Follow up on delinquent loans, make calls for interest, partial, or full payment, and maintain a detailed written record of all communications made.
20. Help train and support new employees as requested by management.
21. Assist other departments and staff members as requested by management.
22. Maintain the work area and all equipment to ensure a professional business image is maintained at all times.
23. All other duties as assigned.
Universal Banker II / Loan Officer
SMW Financial Credit Union job in Lino Lakes, MN or remote
Universal Banker II / Loan officer
Who we are
SMW Financial Credit Union was established in 1953 to assist members' financial needs in a credit cooperative. Our mission is to build trusted relationships and strong financial futures for our members. Membership is open to anyone who lives, works, worships, goes to school, or volunteers in Anoka, Hennepin, Ramsey, or Washington Counties of Minnesota. We play an active role in supporting those communities through volunteerism and financial education. offer everything from home-buying seminars to loan and deposit products, to investment services, to free financial advice to our members.
At SMW, you're part of a team that is energetic, hardworking, and dedicated. We're proudly building the best possible team to serve the needs of our members.
Our philosophy is member-centric - loyal members are the key to our success, so we are service-oriented team players with strong interpersonal skills, and great attitudes and are adaptable to a changing environment. We hold to the adage “hire for attitude and train for skill.”
Founded on the credit union motto of “people helping people,” we look for candidates who want to make a difference. We have the tools and training for the right individuals to live our member-centric philosophy - to build trusting relationships and strong financial futures.
Description
SMW Financial Credit Union has an immediate need for a Universal Banker II/Loan Officer at our Lino Lakes branch. New hires will receive a $1000.00 sign-on bonus ($500 after 90 days, $500 aftwr 180 days). This position is responsible for establishing and strengthening member relationships by acting as a trusted advisor in identifying sales opportunities beneficial to each member. A Universal Banker II is responsible for opening and closing accounts, originating, underwriting and closing loans, cross selling products and services by providing personal and excellent member service. In addition, this position acts as back-up to the frontline staff as business needs dictate.
Minimum Qualifications
High School Diploma or GED
2 years of banking and lending experience
Background study and credit checks required
Proven sales experience
Previous experience meeting lending goals
Ability and willingness to work out of our Maplewood branch as business needs dictate
Proficient knowledge of MS Office Software
High degree of accuracy and close attention to detail
Excellent verbal and written communication skills
Ability to problem solve and multitask in a busy environment while maintaining a member focused professional demeanor.
Proven team player
Ability to sit or stand for long periods of time
The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Job Type: Full-time
Benefits:
At SMW, we emphasize the importance of teamwork, an ongoing commitment to learning and training, and a positive work environment. Employees receive generous and comprehensive benefits packages which include:
401(k)
401(k) matching
Dental/Vision insurance
Flexible spending account and health savings account
Traditional and High Deductible health plan options available including no-cost plans.
Life insurance
Paid time off, including Federal Holidays
Employee Assistance Program
Optional AFLAC supplemental insurance
Education and training opportunities
Physical setting:
Office
Schedule:
7.5-8 hour shift
Weekend availability, typically once every 5 weeks (Working from home answering phone calls Saturdays 8:45-12:15)
Supplemental pay types:
Signing bonus
Ability to commute/relocate:
Lino Lakes, MN 55014: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
In your recent work history have you worked for the same employer for at least one year?
Do you have access to reliable transportation?
Education:
High school or equivalent (Required)
Experience:
Sales: 1 year (Required)
Cash handling: 1 year (Required)
Banking: 2 years (Required)
Microsoft Office: 1 year (Preferred)
Work Location: One location, occasionally may work at our Maplewood office.
Branch Manager
SMW Financial Credit Union job in Maplewood, MN
Job Description
Branch Manager - A Leadership Role with Impact
Are you ready to lead with purpose, empower a high-performing team, and help shape the financial futures of our members? At SMW Financial Credit Union, we are more than just banking, we are building trusted relationships and strong financial foundations for the communities we serve.
Why SMW?
If you value collaboration, personal growth, and a team that is genuinely invested in each other's success, SMW Financial Credit Union is the place to grow your career. We have proudly served our members since 1953 with a member-first philosophy which drives everything we do. Our mission is to build trusted relationships and strong financial futures for our members. Membership is open to anyone who lives, works, worships, goes to school, or volunteers in Anoka, Hennepin, Ramsey, or Washington Counties of Minnesota. From home-buying seminars to loan and deposit products, to investment services, we walk alongside our members on their financial journeys...and we need a dynamic Branch Manager to lead this charge in our Maplewood branch.
This is your opportunity to join a team that…
Champions the credit union mantra of people helping people
Believes in hiring for attitude and training for skill
Fosters collaboration, trust, and growth for our team and our members
Makes a real difference in real lives, every single day
About the Role
Our Branch Managers work together with their staff to guide our members on the path to a bright financial future. This position draws on their experience and understanding to foster collaboration and teamwork, inspire optimism, and improve branch performance. Their passion for financial education is what helps connect our members to the solutions they need while inspiring sales with consistent service to drive measurable results. As a Branch Manager, you will create excitement around products, promotions and initiatives - all while upholding our commitment to guiding our members forward. In addition, you will champion and cultivate strong integration of SMW's products and services to carry out SMW's mission and positively impact the financial wellbeing of SMW's membership.
Perks That Matter
At SMW, we invest in our people with a generous and comprehensive benefits packages which include:
$1,000 sign-on bonus ($500 after 90 days, $500 after 180 days)
401(k) with matching
Dental/Vision insurance
Flexible spending account and health savings account
Incentive pay
Traditional and High-Deductible health plan options available including no-cost plans.
Life insurance
Paid time off, plus Federal Holidays
Employee Assistance Program
Optional AFLAC supplemental insurance
Support for learning and growth through paid development & volunteer opportunities
What You Will Bring
Bachelor's Degree or equivalent experience
Three plus years in financial services, to include leadership and supervisory experience
Strong knowledge of teller and lending operations
Meeting the credit unions monthly branch goals
Strong service and sales coaching mindset
Previous PC experience, Microsoft Office preferred
Punctual and regular attendance as required by the job
Excellent verbal and written communication skills
Demonstrated ability to collaborate with other managers, functions, and departments and to work as a team player
Self-directed while displaying initiative and prudent decision-making skills
Ability to build trust, influence others, and drive performance with heart
Available to work various hours and locations as needed
This role is required to be compliant with the terms and conditions outlined in SMW Financial Union's SAFE Act Policy, which includes the submission of fingerprints, the successful completion of an FBI background check and registration in Nationwide Mortgage Licensing System (NMLS).
HOURS: 40 hours scheduled between the hours of Monday through Friday 8:45am - 5:15pm and rotating Saturday 8:45am - 12:15pm; Exempt
Other Duties and Responsibilities
1. Build and maintain an effective and integrated team within the branch including UB/Tellers and UBII/Loan Officer.
2. Partners with Branch Manager to coordinate staff schedules, workflow, and ensure effective operation of all parts of the two branches.
3. Apply policies and procedures for the branch and recommend any changes to management.
4. Develop talent by coaching team members to build skills in order to meet both career and organizational goals through mentoring, coaching, and relevant development opportunities.
5. Schedule staffing, give performance reviews and recommend salary adjustments.
6. Ensure adequate staffing for efficient branch operation.
7. Manage and recommend the purchase of equipment and supplies.
8. Ensure compliance with internal controls.
9. Ensure the branch offices are in compliance with the federal laws/regulations set forth by the National Credit Union Administration, State of MN and other regulatory agencies.
10. Monitor office activity, including number of transactions, volume, teller errors, loan volume, teller and loan personal sales, new accounts, etc.
11. Monitor key product/sales within branch to ensure profitable and sound business practices for the credit union, a high quality of service for members, and that employees are maximizing opportunities to sell products.
12. Manage the security and safety of the branch, alert staff of any changes.
13. Ensure there is enough cash in the branch, by ensuring the vault is balanced, cash is being ordered from the Federal Reserve, and the UB/Tellers have sufficient cash on hand.
14. Directs work for UB/Tellers and UBII/Loan Officer team members by providing direction, ensuring day to day work is completed to deliver on the desired member experience.
15. Delegates and empowers team members to make effective decisions and removes obstacles to get work done.
16. Assisting members with opening and closing accounts, origination, and closing loans, cross selling products and services, along with providing personal and excellent member service.
17. Approve loan applications or send denials to credit review.
18. Explain reasons for denial, educate and explore options for members when loans are denied.
19. Follow up on delinquent loans, make calls for interest, partial, or full payment, and maintain a detailed written record of all communications made.
20. Help train and support new employees as requested by management.
21. Assist other departments and staff members as requested by management.
22. Maintain the work area and all equipment to ensure a professional business image is maintained at all times.
23. All other duties as assigned.
Universal Banker II / Loan Officer
SMW Financial Credit Union job in Lino Lakes, MN or remote
Job Description
Universal Banker II / Loan officer
Who we are
SMW Financial Credit Union was established in 1953 to assist members' financial needs in a credit cooperative. Our mission is to build trusted relationships and strong financial futures for our members. Membership is open to anyone who lives, works, worships, goes to school, or volunteers in Anoka, Hennepin, Ramsey, or Washington Counties of Minnesota. We play an active role in supporting those communities through volunteerism and financial education. offer everything from home-buying seminars to loan and deposit products, to investment services, to free financial advice to our members.
At SMW, you're part of a team that is energetic, hardworking, and dedicated. We're proudly building the best possible team to serve the needs of our members.
Our philosophy is member-centric - loyal members are the key to our success, so we are service-oriented team players with strong interpersonal skills, and great attitudes and are adaptable to a changing environment. We hold to the adage “hire for attitude and train for skill.”
Founded on the credit union motto of “people helping people,” we look for candidates who want to make a difference. We have the tools and training for the right individuals to live our member-centric philosophy - to build trusting relationships and strong financial futures.
Description
SMW Financial Credit Union has an immediate need for a Universal Banker II/Loan Officer at our Lino Lakes branch. New hires will receive a $1000.00 sign-on bonus ($500 after 90 days, $500 aftwr 180 days). This position is responsible for establishing and strengthening member relationships by acting as a trusted advisor in identifying sales opportunities beneficial to each member. A Universal Banker II is responsible for opening and closing accounts, originating, underwriting and closing loans, cross selling products and services by providing personal and excellent member service. In addition, this position acts as back-up to the frontline staff as business needs dictate.
Minimum Qualifications
High School Diploma or GED
2 years of banking and lending experience
Background study and credit checks required
Proven sales experience
Previous experience meeting lending goals
Ability and willingness to work out of our Maplewood branch as business needs dictate
Proficient knowledge of MS Office Software
High degree of accuracy and close attention to detail
Excellent verbal and written communication skills
Ability to problem solve and multitask in a busy environment while maintaining a member focused professional demeanor.
Proven team player
Ability to sit or stand for long periods of time
The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Job Type: Full-time
Benefits:
At SMW, we emphasize the importance of teamwork, an ongoing commitment to learning and training, and a positive work environment. Employees receive generous and comprehensive benefits packages which include:
401(k)
401(k) matching
Dental/Vision insurance
Flexible spending account and health savings account
Traditional and High Deductible health plan options available including no-cost plans.
Life insurance
Paid time off, including Federal Holidays
Employee Assistance Program
Optional AFLAC supplemental insurance
Education and training opportunities
Physical setting:
Office
Schedule:
7.5-8 hour shift
Weekend availability, typically once every 5 weeks (Working from home answering phone calls Saturdays 8:45-12:15)
Supplemental pay types:
Signing bonus
Ability to commute/relocate:
Lino Lakes, MN 55014: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
In your recent work history have you worked for the same employer for at least one year?
Do you have access to reliable transportation?
Education:
High school or equivalent (Required)
Experience:
Sales: 1 year (Required)
Cash handling: 1 year (Required)
Banking: 2 years (Required)
Microsoft Office: 1 year (Preferred)
Work Location: One location, occasionally may work at our Maplewood office.