Engineering Manager
Engineering program manager job at Snap
! Mobile, Inc:
Snap! Mobile has been proudly supporting athletics and activities programs around the country with simple and dependable services since 2014. Snap! Raise has raised more than One Billion dollars for over 150,000 groups and teams through over 12.5 million participants and donors. In addition to the Snap! Raise fundraising solution, Snap! Mobile further supports schools, groups, and teams with its other brands and products: Snap! Insights (fundraising oversight dashboard), Snap! Store (spirit wear), FanX (custom-branded fan engagement app), Snap! Manage (integrated scheduling, communication, and registration solution), and Snap! Spend (transparent money management solution).
About Us
Our applications are built primarily using Node.js, TypeScript (Vue.js), and Postgres, with some legacy systems on Ruby on Rails, Python, and MySQL (RDS). We utilize AWS and deploy to production on average 10 times per day. We are focused on Continuous Delivery and CI/CD pipelines. We value being agile over doing "Agile."
This is a Full-Time, Remote position.
Our Team Values
Team Work • We support and help one another to achieve our goals together
Curiosity • We push ourselves to always learn and improve
Initiative • We take ownership of our work from start to finish
Drive and Urgency • We motivate ourselves and those around us to push forward
Honesty • We value direct, open, and respectful communication
Integrity • We do as we say; We keep our commitments
The Engineering Manager will help build out our vision through the development and ownership of our frontend and backend systems for our Snap! products. 50% of the time is dedicated to designing, coding, reviewing, and deploying core product features to improve our customer experience and technical foundation. 30% of the time is dedicated to planning, documenting, and aligning priorities across product, design, and engineering teams. 20% of the time is dedicated to mentoring engineers, removing blockers, and fostering a collaborative, high-performing team culture.
Responsibilities
Design, build, and deliver high-quality production code across key services and applications while setting technical direction and standards for the team.
Provide technical leadership through architecture design, code reviews, and hands-on development to ensure scalable, reliable, and maintainable systems.
Collaborate with product managers and designers to translate requirements into clear technical solutions and execution plans.
Take ownership of critical components and guide their evolution from design through deployment, observability, and ongoing improvement.
Implement strong testing practices, including automated unit, integration, and end-to-end tests, to ensure product stability and quality.
Conduct peer reviews and champion engineering excellence, ensuring adherence to coding standards and architectural best practices.
Mentor and develop engineers through pairing, design discussions, and constructive feedback, fostering continuous growth and skill development.
Contribute to technical documentation, including architecture diagrams, design decisions, and API specifications, to maintain clarity and consistency.
Identify and resolve performance or scalability challenges, proactively improving system efficiency and reliability.
Participate in roadmap planning and prioritization with cross-functional partners, providing technical insight and feasibility analysis.
Support service change management and uptime.
Cultivate a positive, accountable, and high-performing team culture rooted in collaboration, ownership, and craftsmanship.
Qualifications
5+ years of professional experience building software and experience working in a team to achieve goals together.
3+ years experience working with Jira to document and break down development work 2+ years of professional experience building GraphQL APIs.
Associates Degree in Computer Science or similar field OR equivalent work experience.
Clear understanding of the full lifecycle of software development.
Strong understanding of security best practices, and the ability to deliver quality development work.
Strong communication and writing skills.
Understanding of event driven systems a plus.
Our Primary Tech Stack
NodeJS, JavaScript, TypeScript, Ruby on Rails
ReactJS frontends and VueJS frontends
WebComponents via StencilJS
GraphQL APIs + GraphQL Federation via API Gateway
Kubernetes, Docker, Helm
Github CI/CD with a Continuous Delivery Model
Postgres, Redis, DynamoDB, Kafka
AWS Cloud Services
Distributed Service and Frontend Architecture
Compensation depends on level of experience and ranges between $140,000 - $150,000.
Snap! Mobile is proud to offer the following benefits:
Medical, Dental, Vision
401K with a 4% match from the company
13 paid holidays
Unlimited PTO
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Auto-ApplyCloud Engineering Manager (AWS & Azure) - FULL TIME
Irvine, CA jobs
At CGS Business Solutions, we're dedicated to helping skilled IT and business professionals take the next meaningful step in their careers. Whether you're exploring project-based consulting roles or seeking a long-term position, we connect you with opportunities that align with your expertise, your goals, and your growth trajectory.
Backed by deep industry insight and our proven TalentFlow™ Framework, we ensure every role we present is thoughtfully matched to your skills, passions, and career ambitions. If you're ready for a role that challenges you and moves your career forward, we're currently partnering with leading organizations to fill the following opportunity:
As a Cloud Engineering Manager, you will have the opportunity to spearhead cloud initiatives and drive strategic innovation. In this influential role, you will collaborate with diverse, cross-functional teams, providing indirect leadership to enhance our cloud engineering efforts and FinOps initiatives.
Your responsibilities will include optimizing our cloud infrastructure for peak performance and cost efficiency, while mentoring application teams on effectively leveraging cloud technologies. You will play a key role in cloud architecture decisions and have the freedom to explore and integrate cutting-edge cloud services and technologies.
Major Duties and Responsibilities:
Cloud Strategy Development: Collaborate with various teams to develop a comprehensive cloud strategy, defining architecture frameworks, standards, and governance for security, compliance, and cost-effectiveness.
Application Development Support: Guide application teams in designing scalable and secure cloud solutions, offering architectural consultation on cloud-native developments.
Cost Optimization with FinOps: Partner with finance teams to supervise and optimize cloud spending, supporting budgeting, forecasting, and cost-efficient resource utilization.
Leadership and Collaboration: Lead cloud initiatives and provide technical mentorship through indirect influence, acting as a trusted advisor to multi-functional teams without direct supervisory control.
Cloud Governance and Compliance: Ensure compliance with industry standards and policies, developing a governance framework for risk, security, and operational control.
Additional responsibilities as assigned.
Education and Experience:
Bachelor's Degree in Computer Science, or Information Technology, or a related field.
5+ years of experience in Cloud Engineering.
Extensive knowledge of cloud platforms such as AWS and Azure, with strong experience in cloud cost management and optimization using FinOps practices.
Proficient in cloud security, governance, and compliance standard processes.
Knowledge and Skills:
Skilled in cloud automation and orchestration tools such as Terraform, Ansible, and Kubernetes, with strong full stack developer experience particularly in DevOps and cloud infrastructure.
Proficient in DevOps practices and continuous integration/continuous deployment (CI/CD) tools.
Experienced in hybrid cloud environments, cloud migration strategies, and holds a proven record in software architecture and design.
Proven track record to lead multi-functional teams indirectly, coupled with strong problem-solving, analytical, and project management skills.
Effective communicator with the ability to engage varied stakeholders, and capable of working independently with minimal direction.
About CGS Business Solutions
CGS Business Solutions is a nationally recognized leader in IT staffing and consulting, delivering top-tier talent across Applications, Cloud & Infrastructure, Cybersecurity, Data & AI, and Engineering. As a multi-year INC 5000 winner and one of California's Best IT Recruitment Firms, we're known for combining boutique-level service with enterprise-grade results.
We're also proud to be named one of the Orange County Business Journal's Fastest Growing Companies, earning the distinction for five consecutive years as we continue to expand into new markets across the U.S. Companies trust CGS to attract, engage, and retain elite technology talent-giving them the advantage they need to lead with confidence in a rapidly evolving digital landscape
Threat Detection Engineering Manager
Austin, TX jobs
Threat Detection Engineering Manager will lead a team of skilled cyber security engineers responsible for designing, developing, and maintaining advanced threat detection capabilities across enterprise and manufacturing environments. This role is pivotal in proactively identifying malicious activity, reducing dwell time, and enhancing the organization s ability to detect and respond to cyber threats. The ideal candidate will combine deep technical expertise with strong leadership and a passion for innovation in cybersecurity.
Key Responsibilities:
Manage and mentor a team of detection engineers, fostering a culture of innovation, collaboration, and technical excellence. (this can be an opportunity for a Team Lead ready who is to take over team)
Define and execute detection engineering strategy aligned with business risk and organizational goals.
Lead initiatives to automate detection engineering workflows and improve team efficiency.
Oversee the full lifecycle of detection engineering projects, including prioritization, resource allocation, and performance tracking.
Technical
Develop and optimize detection logic, signatures, and analytics across SIEM, EDR, and cloud-native platforms.
Oversee hypothesis-based threat hunting campaigns performed by team members
Integrate threat intelligence into detection and response workflows to enhance situational awareness.
Translate threat actor behaviors into actionable detections using frameworks like MITRE ATT&CK and the Cyber Kill Chain.
Conduct threat modeling and detection gap analysis to continuously improve detection coverage.
Ensure detection logic is tested, validated, and tuned for accuracy and performance.
Stay current with emerging threats, tools, and techniques to maintain cutting-edge detection capabilities.
Organizational
Collaborate with SOC, threat intelligence, and incident response teams to align detection efforts with operational needs.
Partner with IT, OT, and service providers to ensure visibility and coverage across enterprise and industrial environments.
Communicate detection strategies, risks, and outcomes effectively to technical and non-technical stakeholders, including executive leadership.
Ensure detection engineering practices support compliance with internal policies and external regulatory requirements.
Minimum Requirements:
Bachelor s degree in Cybersecurity, Computer Science, Information Technology, or a related field (completed and verified prior to star) from an accredited university.
7+ years of experience in cybersecurity, with at least 3 years in a leadership or technical lead role focused on detection engineering or threat detection.
Displays a proven track record in leading and managing a threat response team with emphasis on proactive threat identification, analysis and incident identification.
Ability to apply threat intelligence to identify, assess, and report on current advanced threats
Hands-on experience with SIEM platforms (e.g., Splunk, Microsoft Sentinel) and EDR solutions (e.g., CrowdStrike, Defender for Endpoint)
Relevant certifications such as GIAC (GCIA, GDAT, GCTD), CISSP, or equivalent are highly desirable.
Ability to present technical concepts to non-technical audiences
Presents a detailed understanding of emerging threat landscape, including threat actor classifications
Keeps abreast of adversary tactics, techniques and procedures, intelligence reporting
Stays current with the cyber intelligence community to maintain/develop formal and informal sources of information and incorporate industry best practices where applicable
Ability to lead, coach and advise team members; effectively manages across cultural and generational boundaries
Demonstrates excellent analytical and problem-solving skills
Deep understanding of threat detection technologies including SIEM, EDR, and cloud-native tools.
Proficiency in detection scripting languages such as KQL and Sigma
Strong knowledge of adversary tactics and techniques, including MITRE ATT&CK and the Cyber Kill Chain.
Ability to define and execute detection engineering strategies aligned with business risk.
Skilled in cross-functional collaboration with SOC, IR, threat intel, and IT/OT teams.
Passion for automation and continuous improvement in detection engineering workflows.
Full Stack Engineer/Manager
Oakland, CA jobs
Full Stack Engineer / Engineering Manager (Hybrid Technical & Leadership Role)
Salary Range: $160k to $175k
Are you a full-stack engineer who loves building end-to-end products, owning architecture decisions, and stepping into a leadership mindset-without needing a formal management title? We're looking for a Full Stack Engineer / Manager who can blend hands-on engineering excellence with strategic thinking and team leadership.
🌟 What We're Looking For (Ideal Profile)
Data & Analytics Background - You've worked with data platforms, analytics tools, or have a foundation in data science, engineering, or mathematics.
Full-Stack Technical Strength - Python, React, ETL/data pipelines… you're comfortable across the stack.
Strategic Product Thinker - You understand why you're building something, not just how.
Leadership Mindset - You can lead timelines, priorities, and communication, even without a formal management title.
đź§© Desired Experience
Bachelor's or master's degree in Computer Engineering, Computer Science, or a related field.
5-7 years of full-time software engineering experience.
Expert-level Python skills.
Demonstrated growth in technical ownership, architecture, or system design.
Experience leading technical initiatives or mentoring engineers.
Strong front-end skills: HTML, CSS/Tailwind, JavaScript/TypeScript, React.
Strong back-end experience: Python or Node.js.
Experience building and deploying REST or GraphQL APIs.
Experience with cloud platforms (AWS, Azure, or GCP) and Docker.
Experience with relational databases (PostgreSQL, MySQL, etc.).
Strong familiarity with Git/GitHub.
Excellent communication and teamwork skills.
✨ Nice to Have
Experience in energy or carbon systems analytics.
UI/UX or data visualization experience (e.g., dashboards).
Background in AI/ML projects.
Experience launching products from 0→1 in a startup or venture environment.
đź’ˇ Why This Role Is Unique
This is a rare opportunity for an engineer who wants to stay hands-on while also influencing product direction, guiding junior engineers, and helping shape the technical foundation of a rapidly growing team.
Lead Full Stack Engineer/Manager (Python, React, Data Analytics)
Pasadena, CA jobs
Senior Full Stack Software Engineer / Engineering Manager
Salary Range: $160k to $170k
As the Senior Engineer / Engineering Manager, you'll serve as both a technical leader and people manager, guiding the design, development, and scaling of software systems, including our core data pipelines, customer portal, and cloud infrastructure.
You'll take ownership of key engineering decisions, shape our technical roadmap, and help build and mentor a high-performing team. This role is ideal for someone who enjoys being hands-on while also driving strategy, structure, and collaboration across teams.
What You'll Do:
Lead the design, development, and implementation of new software products and features based on business priorities and carbon analytics needs.
Partner closely with Analytics and Delivery teams to ensure smooth customer delivery, understand evolving requirements, and align engineering resources effectively.
Develop deep domain knowledge of technology stack and business model, including core principles of carbon and economic modeling.
Define and maintain long-term technical architecture, ensuring scalability, reliability, and reduction of technical debt.
Manage, mentor, and develop engineers at various levels - reviewing designs, overseeing code quality, and fostering growth.
Drive the evolution of CO2-ing, our core analytical pipeline, along with our portal ecosystem and cloud infrastructure.
Oversee development cycles, balancing technical rigor with business priorities and delivery timelines.
Champion engineering best practices, cultivate a collaborative and inclusive team culture, and model technical excellence.
Provide input to product strategy, ensuring robustness, scalability, and maintainability across the full stack.
Monitor emerging technologies and third-party cloud solutions to identify opportunities that can enhance capabilities and value proposition.
Desired Experience:
• A bachelor's or master's degree in computer engineering, computer science, or related field.
• 5-7 years of full-time software engineering experience.
• Strong proficiency in Python is a must.
• Track record displaying increasing ownership over technical architecture and/or system design.
• Track record of leading technical initiatives and mentoring other engineers.
• Proficiency in front-end technologies such as HTML, CSS/Tailwind, JavaScript/TypeScript and popular frameworks like React.
• Experience with back-end technologies and runtime environments such as Python or Node.js.
• Experience building and deploying APIs (REST/GraphQL).
• Experience with cloud computing platforms (any of the big three Azure, AWS, GCP) and container technologies (Docker)
• Experience with one or more database systems (PostgreSQL, MySQL, etc.)
• Experience with Git and GitHub.
• Strong communication and teamwork skills.
Nice to Have:
• Prior roles or familiarity with energy or carbon systems analytics is a plus.
• Demonstrated UI/UX experience or data visualizations (dashboards).
• Demonstrated experience on AI/ML projects is preferred.
• Demonstrated experience building and launching products from scratch in a startup or new venture setting is highly valued.
Program Manager
Richmond, VA jobs
Our government client is looking for a Program Manager/ Data Architect on a hybrid 6+ months renewable contract role in Richmond, VA.
- Program Manager/ Data Architect
W2 RATE - $90/hr
Minimum Requirement: Extensive experience in data quality management is also required. Candidates must additionally demonstrate experience with enterprise data programs at a similar sized organization (private or public).
· Long-Term position requires 3 days a week onsite at 1401 East Broad Street, Richmond VA (Local Candiates Only)
ABOUT THE ROLE:
The agency Program Manager - Business Data Management Architect will participate in an enterprise data management program. As a participant, this role will need to coordinate with business architecture, data architecture, enterprise architecture staff, data stewards, and data custodians. The Business Data Management Architect will be responsible for leveraging expertise in data modeling and extensive data quality management to design and implement effective data management processes. This position requires defining and utilizing taxonomies for enhanced data organization, classification, and retrieval, contributing to improved metadata management. You will need to become familiar with agency's Business Capability Model and participate in developing and maturing an enterprise data model, enterprise data flows, and road maps. This position will require familiarity (or the development of familiarity) with the National Information Exchange Model, the Spatial Data Standards for Facilities, Infrastructure, and Environment, and other standards.
Qualifications:
· Minimum requirement: Prior agency experience directly related to this role
· Extensive experience in data quality management, including establishing standards, monitoring, and continuous improvement
· Demonstrated experience with enterprise data programs at a similarly sized organization (private or public)
· Proven experience in data modeling
· Demonstrated ability to bridge the gap between business architecture and National Information Exchange Model (NIEM) standards
· Strong understanding of data governance principles and best practices
· Proficiency in metadata management, including taxonomies, and enhancing data quality
· Experience in overseeing the complete data lifecycle within a complex organizational structure
· Strong written and verbal communication skills
Required/Desired Experience:
8 years of Extensive data modeling experience Required
8 years of Advanced business data architecture experience Required
8 years of Proficiency in metadata management, including taxonomies, and enhancing data quality Required
5 years of Ability to bridge the gap between business architecture and National Information Exchange Model (NIEM) standards Desired
5 years of Ability to model data lifecycle within a complex organizational structure Desired
About Vector:
Vector Consulting, Inc., (Headquartered in Atlanta) is an IT Talent Acquisition Solutions firm committed to delivering results. Since our founding in 1990, we have been partnering with our customers, understanding their business, and developing solutions with a commitment to quality, reliability and value. Our continuing growth has been and continues to be built around successful relationships that are based on our organization's operating philosophy and commitment to ** People, Partnerships, Purpose and Performance - THE VECTOR WAY
************************
“Celebrating 30 years of service.”
Design Program Manager - Wearables Design Systems
Burlingame, CA jobs
5+ years of experience as a producer, project manager, or program manager supporting product design teams with a background in consumer electronics, hardware or digital products.
Experience working with product designers to improve the efficiency and effectiveness of design team workflows and outcomes, especially for UI input projects.
Experience working with 2D and 3D artists, Creative Director and Designers.
Experience working on design systems
Experience collaborating with cross-functional teams (engineering, product management, content design, user research, etc.).
Track record of operating independently, being detail-oriented, and delivering results in a highly organized manner.
Ability to thrive in a fast-paced environment with independent time management, task prioritization, and a drive to identify problems and work towards solutions.
Provide flexible processes that meet team needs and help keep work on track.
Experience working with product design teams at scale.
Proficiency with professional project management tools for tracking design work, resource allocation, and reporting.
Comfortable working in environments with ambiguity and rapid change.
Experience using data to identify problems and communicate solutions.
Process Engineering Manager
New York, NY jobs
Title: Processing Engineering Manager (Small Molecules + API)
Industry: Pharmaceutical CDMO
About the Role
CSG are partnered with a rapidly growing global CDMO specialising in small-molecule development, API manufacturing, and pharmaceutical intermediates. The organisation operates multiple international facilities and supports leading pharma and biotech companies through the full development and commercial lifecycle.
As the business continues to expand its technical capabilities, they are seeking an experienced Process Engineering Manager to lead process development, scale-up, and manufacturing support activities within their small-molecule and API operations.
This role is well-suited for a hands-on technical leader who thrives in a dynamic environment and is passionate about driving process excellence, operational reliability, and continuous improvement.
Position Summary
The Process Engineering Manager will oversee a team responsible for developing, optimizing, and transferring chemical processes from laboratory or pilot scale into full commercial manufacturing. You will serve as the technical authority for process engineering activities, partnering closely with R&D, Manufacturing, Quality, EH&S, and Project Management to ensure robust, compliant, and efficient production of APIs and intermediates.
This is a strategic, high-visibility role with direct influence on plant performance, operational safety, process robustness, and customer satisfaction.
Qualifications:
Bachelor's degree in Chemical Engineering
Master's degree or PhD in Chemical Engineering or related discipline
Additional training in process safety, cGMP, Six Sigma, or project management is a plus
8-12+ years of experience in small-molecule/API process engineering or chemical manufacturing
Demonstrated success in process development, scale-up, and tech transfer
Experience in a GMP-regulated CDMO, pharmaceutical, or fine chemical environment
Program Manager
Austin, TX jobs
Program/Project Manager (Hardware Engineering)
W2 Candidates ONLY!!
No C2C!!
Local candidates highly preferred (hybrid/onsite)!
Hardware Engineering Team - Role Overview & Requirements
Hardware engineering team supporting labor and asset management.
Covers growth and strategic initiatives within hardware engineering.
Responsible for data and analytics, including:
Headcount forecasting
Workspace management
Supports various operations initiatives.
Collaboration & Engagement
High engagement with cross-functional teams.
Close work with workspace management and operational partners.
Role Requirements
Looking for someone with:
Project Manager or Program Manager experience.
Ability to drive process improvement and optimization.
Skills in building dashboards and presenting insights.
Key Skills
Process-minded
Ability to analyze current processes, identify gaps, and recommend improvements
Comfortable working with large datasets
Strong ability to communicate and collaborate with cross-functional teams
Tools & Experience
Tableau familiarity required (reports are pulled from Tableau).
Understanding of the project lifecycle.
Business-minded thinking.
Engineering background or technical understanding is helpful.
Workplace Planner/Design Manager
San Rafael, CA jobs
Are you an experienced Workplace Planner/Design Manager with a desire to excel? If so, then Talent Software Services may have the job for you! Our client is seeking an experienced Workplace Planner/Design Manager to work at their company in San Rafael, CA.
Position Summary: Join our dynamic team in San Rafael, CA, where you will have the opportunity to create innovative and sustainable workplace solutions in a collaborative and engaging environment. Reporting to the Director of Campus and Workplace, our team is dedicated to planning and creating functional spaces that embody our culture and values. We oversee all aspects of the global workplace, including campus and site master planning, land use & development, design, workplace strategy & guidelines, project planning, and more.
Primary Responsibilities/Accountabilities:
Innovative Design: Utilize best practices to plan and design new spaces, whether for lease renewals, new locations, or renovations of owned space based on our design and furniture guidelines.
Space Optimization: Manage space allocation among user groups to maximize real estate use and enhance collaboration and workflow.
Design Management: Lead project design management working collaboratively with the project delivery team and project manager.
Data Management: Collaborate with Occupancy Planners to ensure space data accuracy in CAFM systems and provide regular reports.
Visualization and Analysis: Conduct diagramming, data analysis, and visualization to support space programming and design presentations.
Sustainable Solutions: Design effective and sustainable workspace layouts, staying abreast of industry trends and emerging technologies.
Qualifications:
Education: Bachelor's degree in a related field.
Experience: 5 years in workplace planning, design, programming, management, and/or space management.
Expertise in developing workspace solutions and programs.
Strong problem-solving abilities using quantitative data analysis and modeling.
Understanding of construction costs and project timelines.
Flexibility to work with shifting scopes and deadlines.
Proficiency in integrating complex data from various systems (HR, Finance, etc.).
Experience with CAFM systems and AutoCAD, particularly for headcount data, facility space plans, move management, and more.
Effective communication skills, both verbal and written.
Demonstrated skills as a team player; change management experience is a plus.
A strong team player who is also an independent thinker, ready to challenge the status quo and find innovative solutions to space challenges.
Incident Manager
Santa Clara, CA jobs
Job Title: Incident Manager
Employment Type: Full-Time
About the job
We are seeking an experienced Incident Manager who is responsible for overseeing the lifecycle of IT incidents within the ServiceNow platform, ensuring rapid restoration of services, minimizing business impact, and maintaining high service quality. This role demands strong leadership, coordination, and communication skills to manage high-pressure situations and drive continuous improvement.
Who we are
iOPEX is a new-generation Digital services provider offering optimized Digital Engineering, Operations and Studio services. We are process innovators focused on extracting the best out of the investments that clients have already made. At iOPEX, we help companies realize that golden ratio where their technology and business are in complete synergy, making the company greater than the sum of its parts. Founded in 2009, the demand for our specialized process optimization and digital engineering services has helped us grow 60% YoY. We have over 3,000 employees across multiple offices in Americas, Europe and Asia.
Key Responsibilities:
Incident Management:
Monitor, detect, and log incidents using ServiceNow.
Classify and prioritize incidents based on impact and urgency.
Lead and coordinate resolution efforts for P1 and P2 incidents.
Ensure timely escalation and assignment to appropriate support teams.
Maintain a general overview of incidents, focusing on restoration via workarounds or permanent fixes.
Communication & Coordination:
Act as the central point of contact during major incidents.
Provide regular updates to stakeholders, including executives, technical teams, and business units.
Facilitate knowledge transfer and hand-offs during major incidents.
Root Cause Analysis & Reporting:
Oversee post-incident reviews and root cause analysis (RCA).
Generate incident reports, trend analysis, and performance metrics.
Ensure completeness and accuracy of closed incidents.
Process & Platform Improvement:
Provide feedback to improve ServiceNow workflows and platform capabilities.
Refine incident management policies and procedures.
Collaborate with Problem, Change, and Release Management teams.
Team Leadership & Training:
Mentor and train incident analysts and support staff.
Promote best practices and continuous learning within the team.
Qualifications:
8+ years of experience in IT Incident Management, preferably in large-scale enterprise environments.
Strong understanding of SaaS GTM processes ( Lead to Order)
Strong hands-on experience with ServiceNow ITSM platform.
Solid understanding of ITIL framework (Incident, Problem, Change Management).
ITIL v3/v4 Foundation certification preferred.
Excellent communication, coordination, and stakeholder management skills.
Ability to lead cross-functional teams under pressure.
Preferred Skills:
Familiarity with monitoring tools and automation in incident detection.
Strategic thinking and adaptability in dynamic environments.
Program Manager
Chicago, IL jobs
About the Role
We are seeking an experienced Senior Program Manager to lead a complex SAP S/4HANA Financials Greenfield implementation. The program will be delivered using a hybrid agile approach grounded in SAP Activate. You will own end‑to‑end delivery-governance, planning and stakeholder alignment-while navigating tense client-system integrator dynamics with calm, credibility, and results.
Location : Chicago, IL / New York, NY / Atlanta, GA
Responsibilities
Own program governance & delivery across the Activate phases (Discover (phase is complete), Prepare (phase is complete), Explore (Kicks off on December 8th), Realize, Deploy, Run) with lean stage gates, ensuring scope integrity, value realization, and controlled risk burn‑down.
Lead hybrid agile execution (sprint‑based backlog, cadence, demos) while preserving enterprise controls (RAID, decision logs, release management) consistent with our FS methodology.
Drive Finance workstreams (Record‑to‑Report, Accounts Payable/Receivable, Asset Accounting, Controlling/Profitability, Indirect Procurement, Reporting and Analytics) including fit‑to‑standard, configuration oversight, and cross‑functional design integration.
Orchestrate integrations across SAP/non‑SAP applications, middleware, data, and reporting-coordinating with multiple SIs and vendors; resolve cross‑team blockers decisively.
Testing leadership: own E2E test strategy (SIT, UAT, regression, performance); codify entry/exit criteria and defect triage.
Stakeholder management: build trust with senior business, finance controllers, and technology leaders; provide transparent executive reporting (status, risk, financials, Steering Committee updates).
Change & adoption: partner with OCM to drive communications, training, and adoption metrics; safeguard business continuity.
Financial stewardship: manage budgets, forecasts, and commercial obligations; ensure delivery against milestones and contractual KPIs.
Quality & compliance: enforce traceability, controls, and audit readiness; align with Financial Services risk/compliance needs (SOX, data privacy).
Qualifications
12+ years of program/project leadership; 5+ years leading large multi‑workstream ERP programs.
2+ end‑to‑end SAP S/4HANA Financials Greenfield programs (from Discover through Run), including cutover/go‑live ownership.
Demonstrated expertise with SAP Activate (methodology, accelerators, fit‑to‑standard workshops, backlog management).
Proven success delivering through a hybrid agile model-balancing sprints with stage gates and enterprise governance (RAID, Q‑gates, release mgmt.).
Exceptional communication and diplomacy-able to de‑escalate and problem‑solve in high‑tension client/system‑integration relationships.
Strong integration leadership across SAP FI/CO and adjacent domains (MM Procurement and OpenText VIM, Treasury, tax, reporting/analytics and Snowflake).
USA‑based, with ability to be on‑site in the Denver metro as needed. (Keep location confidential and do not post location externally)
Bachelor's degree (Business, Finance, Engineering, or related).
Required Skills
Experience in Financial Services (banking, insurance, asset management) and related controls/regulatory environments.
Certifications: SAP Activate, PMP/PgMP, SAFe/Scrum/Agile leadership.
Exposure to RISE with SAP, SAP Cloud ALM / Solution Manager, and cloud infrastructure coordination.
Vendor/SI orchestration experience in programs with complex contractual frameworks.
Preferred Skills
On‑time, in‑budget delivery of scope per signed releases.
Positive stakeholder sentiment, sustained sprint velocity, and stable release quality (defect escape rate below target).
Successful E2E integration test pass rate and first‑month hypercare stability (incident MTTR and SLA attainment).
Business adoption targets achieved (role‑based training completion, process adherence, and finance close performance).
Pay range and compensation package
The base salary range for the tagged location is $170,000 to 200,000 /yearly. This role may be eligible for other compensation including variable compensation, bonus, or commission. Full time regular employees are eligible for paid time off, medical/dental/vision insurance, 401(k), and any other benefits to eligible employees.
Equal Opportunity Statement
Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.
Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.
Click the following link for more information on your rights as an Applicant ***************************************************************************
Incident Manager
Chandler, AZ jobs
Akkodis is seeking an Incident Manager for a contract position with our Fortune 500 banking client.
Rate: $38 - $40/hr W2. The rate may be negotiable based on experience, education, geographic location, and other factors.
Location: Chandler, AZ or Richmond, VA - onsite 3 days a week
Details:
The Command Center is seeking a skilled and experienced Production Services Specialist to drive rapid resolution and stakeholder communications related to technology incidents. The ideal candidate will have a strong technical background, excellent communication skills, experience leading complex technical triage, and a proven ability to manage high-pressure situations. The primary responsibilities include leading the response to high-priority incidents, ensuring minimal disruption to services, and coordinating all necessary resources to resolve issues swiftly. You will work in concert with global technology teams, monitoring critical systems, and communicating technology incident information to Senior Executives.The position operates closely with all global line-of-business and infrastructure domain functions and is key in the prevention or containment of business impacting technology incidents.
Key Responsibilities
Lead real-time incident response efforts for high-impact technology disruptions.
Facilitate cross-functional bridge calls and coordinate resolution teams.
Create and send stakeholder communications related to technology incidents.
Assess incident severity, business impact, and root cause using monitoring tools and system logs.
Provide timely, accurate updates to stakeholders and executive leadership
Document incident timelines, actions taken, and resolution outcomes
Ensure compliance with incident management policies and governance standards
Collaborate with application owners, infrastructure teams, and support functions to restore services
Drive post-incident reviews and contribute to continuous improvement initiatives
Maintain readiness for 24/7 support and escalation protocols
Proven experience in enterprise-level incident management or technology operations
Strong understanding of IT service management (ITSM) principles and practices
Proficiency with incident tracking and collaboration tools (e.g., ServiceNow, JIRA, Microsoft Teams)
Ability to interpret technical data and communicate clearly to non-technical audiences
Excellent verbal and written communication skills, including executive-level reporting
Strong organizational skills and ability to manage multiple priorities under pressure
Proficient in Microsoft 365 Suite (Excel, Word, PowerPoint, Outlook)
ITIL Foundation Certification or equivalent
Experience in financial services or other regulated industries
Exposure to enterprise monitoring platforms and analytics tools
Ability to lead cross-functional teams in a matrixed environment
Comfortable working across time zones and supporting global operations
High emotional intelligence and situational awareness during crisis events
Passion for operational excellence and continuous improvement
Project management experience needed, excel as well
Equal Opportunity Employer/Veterans/Disabled
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client.
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit ******************************************
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
· The California Fair Chance Act
· Los Angeles City Fair Chance Ordinance
· Los Angeles County Fair Chance Ordinance for Employers
· San Francisco Fair Chance Ordinance
Director, Software Engineering (Java)
Chicago, IL jobs
We are partnering with a prominent organization in the financial services industry to recruit a highly accomplished and detail-oriented Director of Software Engineering specializing in Java. This is an exceptional opportunity to lead the development of next-generation, highly scalable, and resilient cloud-based clearing applications, playing a pivotal role in the future of digital transformation for our client.
Key Responsibilities and Impact
As the Director of Software Engineering, you will manage, mentor, and collaborate with a team of skilled software engineers, architects, and product owners to successfully deliver critical business and operational functionality for internal and external users.
Strategic Leadership: Manage a distributed development team, ensuring alignment and coordination with internal stakeholders and external vendors.
Engineering Excellence: Champion the optimization of application performance and resilience through rigorous analysis, code refactoring, and system tuning efforts.
Technical Vision: Recommend and drive the adoption of architectural changes, new technologies, and tools that enhance the efficiency and quality of our client's systems and development processes.
Problem Solving: Engage proactively in technical decision-making, applying creative solutions to complex technical challenges, including coding, testing, troubleshooting, debugging, and documenting systems.
Talent Management: Build, manage, and mentor a high-performing team of software developers, fostering continuous improvement within the team and across the organization.
Qualifications and Experience
We are seeking a seasoned engineering leader with deep expertise in large-scale, distributed Java solutions.
Required Technical and Leadership Expertise
Management & Mentorship: 8+ years of experience in team building, management, and mentorship.
Java Mastery: 8+ years of hands-on experience in Java, specifically Java 8+, demonstrating deep knowledge of its internal workings.
System Design: 8+ years of experience developing software using Object-Oriented Design, advanced patterns (e.g., AOP), and multi-threading for high-speed distributed solutions.
Messaging: Proven experience with distributed message brokers such as Kafka, RabbitMQ, ActiveMQ, or Amazon Kinesis.
Development Practices: Expert level proficiency following Git workflows.
Desired Technical Assets
Cloud Engineering: Experience with cloud technologies and migration strategies, preferably with AWS foundational services (VPCs, Security Groups, EC2, RDS, S3, KMS, AWS CLI, IAM, etc.).
DevOps: Working knowledge of DevOps tools such as Terraform, Ansible, Jenkins, Kubernetes, and Helm, with experience building CI/CD pipelines.
Testing: Familiarity with testing frameworks like Junit and Citrus.
Data Stores: Experience working with various database types, including Relational, NoSQL, Object-based, and Graph databases.
Monitoring: Familiarity with monitoring tools and frameworks like Splunk, ElasticSearch, Prometheus, and AppDynamics is a plus.
Education and Attributes
Education: A Bachelor of Science degree in Computer Science or a similar technical field is required; a Master's degree is preferred.
Certifications (A Plus): OCP Java SE 8 Programmer Certification and/or AWS Certified Solutions Architect - Associate Level.
Professional Attributes: An intellectually curious and eager learner who is a dedicated team player, communicating effectively, and operating with a flexible mindset to achieve organizational objectives.
If you are a proven engineering leader ready to make a significant impact on the financial technology landscape, we encourage you to apply.
Program Manager
New York, NY jobs
Technical Program Manager | Identity & Access Management (IAM)
Optomi, in partnership with a major global enterprise, is seeking a Technical Program Manager to lead high-impact, large-scale identity initiatives across the organization. This role sits at the intersection of engineering, product, and architecture-owning programs end-to-end while supporting mission-critical identity, access, and authentication services used across multiple business units.
This position offers the opportunity to drive delivery across highly technical teams, support platform-wide identity modernization efforts, and shape the future of identity governance, privacy, and profile success for one of the world's most recognizable brands.
Why you'll love this opportunity:
Own end-to-end program delivery for major enterprise identity initiatives
Partner directly with engineering, product, security, and architecture teams to deliver complex IAM solutions
Drive onboarding of business units to core identity services powering login, profiles, governance, and access
Influence platform-wide identity strategy while still being hands-on with planning, timelines, and execution
Work within a large, fast-moving environment that requires strong leadership, quick pivots, and clear communication
What you bring:
7+ years leading large-scale, strategic software development programs in a global enterprise
IAM / Identity & Access Management experience required
Familiarity working with Scrum teams and leading Agile ceremonies
Experience partnering with engineering, product management, design, and cross-functional stakeholders
Background delivering highly technical programs; media/streaming experience is a plus
Proven success navigating ambiguity and driving clear, measurable outcomes
Strong understanding of architecture and technical design specifications
Ability to translate complex technical concepts into clear plans and decisions
Exceptional communication and presentation skills, especially with senior leadership
Skilled at risk management, timeline ownership, dependency tracking, and stakeholder alignment
Highly collaborative, organized, and focused on delivering results
Comfortable managing shifting priorities and balancing multiple requests
What you'll do:
Deliver programs from concept to completion across engineering, product, design, and security
Understand architectural decisions and propose technical alternatives when needed
Facilitate technical meetings and capture outcomes, decisions, and next steps
Lead Agile ceremonies including standups, grooming, retros, and planning
Build delivery timelines, sequence work, and track progress against goals
Collaborate with TPM peers to manage cross-team dependencies and unblock delivery
Represent engineering teams in meetings, communicating progress, risks, and mitigation plans
Prioritize conflicting team requests and manage impact on backlogs
Ensure all stakeholders understand roles, responsibilities, and delivery expectations
Navigate a large, complex organization to drive progress despite ambiguity
Track and report key program metrics, budgets, risks, and milestones
Facilitate QA, UAT, and deployment activities where needed
Partner with program management colleagues across multiple technology teams
Cut through “noise” to maintain focus on outcomes, clarity, and execution
Lead with strong collaboration, creativity, and technical aptitude
Enterprise Quality Program Manager
Montgomery, AL jobs
Enterprise QA Program Manager Job Type: Long term contract Work Mode: 100% onsite Pay Rate Range: $55.00 - $65.00 Interview Mode: 1-2 rounds, onsite interview required for local candidates (LOCAL CANDIDATES HIGHLY PREFERRED)
Job Description: A state agency in Montgomery, AL is seeking an experienced Enterprise Quality Program Manager (EQP Manager) to lead the quality assurance and testing strategy for a large-scale Medicaid Enterprise System (MES) modernization initiative.
This is a key leadership role responsible for establishing, managing, and optimizing enterprise-wide quality programs that ensure technical excellence, compliance, and high performance across multiple modular systems and vendors. The ideal candidate brings a blend of strategic program management, deep testing expertise, and hands-on experience with modern QA tools and methodologies.
Key Responsibilities
* Enterprise Quality Leadership:
Lead and manage the MES Quality Assurance and Testing Program, ensuring consistency, accuracy, and excellence across all systems and modules.
* Program Oversight & Governance:
Collaborate with operations, infrastructure, data governance, privacy, and security teams to ensure quality assurance programs comply with state and federal standards, including CMS and MITA guidelines.
* Test Strategy & Management:
Develop and implement an Enterprise Test Strategy encompassing functional, regression, integration, and performance testing. Oversee test case design, automation, and execution across multiple systems.
* Metrics & Continuous Improvement:
Define and monitor key performance indicators (KPIs) and testing metrics to assess program health, quality maturity, and vendor performance. Use insights to drive continuous improvement initiatives.
* Technical Expertise:
Oversee test planning, execution, and reporting activities using Azure DevOps and other modern QA tools. Ensure strong integration between development and testing pipelines in an Agile environment.
* Team Leadership & Collaboration:
Coordinate with multiple vendor test teams to ensure alignment, transparency, and collaboration across module-level and end-to-end testing. Act as a trusted advisor to contractors, technical teams, and agency management.
* Quality Framework Development:
Establish standardized testing policies, processes, and documentation templates. Guide the creation of test automation frameworks and reusable test assets.
* Stakeholder Communication:
Prepare and deliver detailed quality reports, dashboards, and presentations for senior leadership and key stakeholders. Clearly communicate complex QA findings in non-technical terms.
* Risk & Issue Management:
Identify potential quality risks early, recommend mitigation strategies, and proactively manage testing dependencies across vendors and modules.
Required Qualifications
* 7-10 years of professional experience in software quality assurance and test management, including enterprise-level programs.
* 3-5 years developing test strategies for complex business applications or multi-system environments.
* Proven experience working on large, multi-vendor programs and cross-functional teams.
* Expertise in Azure DevOps, test case design, and management of automated, ad-hoc, and manual testing.
* Strong understanding of Software Development Life Cycle (SDLC), Agile methodologies, and software design patterns as they relate to testing.
* Exceptional communication skills with the ability to present technical QA concepts to executive and non-technical audiences.
* Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, SharePoint).
Preferred Qualifications
* Experience with Medicaid or healthcare payer systems.
* Prior involvement in Medicaid Enterprise System (MES) modernization or transformation initiatives.
* Knowledge of MITA 3.0 and Medicaid Transformation Initiatives.
* Program and project management experience, including RFP development and vendor evaluation.
* Familiarity with test automation frameworks and modern CI/CD testing tools.
* Strong analytical, diagnostic, and problem-solving skills.
* Demonstrated ability to lead distributed teams, manage ambiguity, and deliver results under pressure.
* Excellent interpersonal skills with a collaborative, inclusive approach to leadership.
Education
* Bachelor's degree in Computer Science, Information Systems, or a related field,
OR
Equivalent of 9+ years of progressive experience in quality assurance, enterprise testing, or technical program management.
Why Join
* Lead a mission-driven quality program improving statewide healthcare outcomes.
* Influence major technology decisions on a high-visibility public sector modernization project.
* Work alongside experts in cloud, data, and enterprise system transformation.
* Join a culture that values excellence, innovation, and collaboration.
Quality Software Program Manager
Austin, TX jobs
WHAT YOU DO AT AMD CHANGES EVERYTHING At AMD, our mission is to build great products that accelerate next-generation computing experiences-from AI and data centers, to PCs, gaming and embedded systems. Grounded in a culture of innovation and collaboration, we believe real progress comes from bold ideas, human ingenuity and a shared passion to create something extraordinary. When you join AMD, you'll discover the real differentiator is our culture. We push the limits of innovation to solve the world's most important challenges-striving for execution excellence, while being direct, humble, collaborative, and inclusive of diverse perspectives. Join us as we shape the future of AI and beyond. Together, we advance your career.
THE ROLE:
AMD's Quality Team is looking for a skilled Program Manager to support quality oversight of software for new product introduction. This position will support internal software teams through process improvements, planning, development of metrics, and release of software. This role involves working with various AMD teams to gather inputs into planning, driving quality initiatives, and communicate plans to stakeholder and key Customers. The position supports all newly released and upcoming AMD products.
THE PERSON:
* Proven experience managing firmware/software development programs with a strong track record of successful delivery.
* Excellent communication and coordination skills across extended teams and customers to drive alignment and program success.
* Demonstrated ability to lead and inspire cross-regional teams to achieve complex development goals.
* Strong technical problem-solving capabilities and a results-driven mindset.
KEY RESPONSIBILITIES:
* Work with software teams to plan and measure key metrics to drive continuous improvement initiatives to enhance various processes and overall execution efficiency.
* Lead cross-functional teams to meet project milestones in alignment with broader platform delivery schedules.
* Create and maintain reportable project schedules, dashboards, issue trackers, process improvements, and executive summaries.
* Deliver clear and timely updates on improvement progress, provide deep technical insights into critical issues, and ensure on-time delivery of initiatives.
* Plan, organize, and run meetings with internal and external stakeholders, own follow-up action items across engineering domains, including validation, development, and customer technical meetings.
* Build a culture of ownership, accountability, and technical excellence.
PREFERRED EXPERIENCE:
* Hands-on experience in software/firmware development programs and technical program management with software planning, validation, and release management.
* Deep platform stack understanding (accelerators/GPU, FW/drivers layers, etc.) and how quality, reliability, and performance interlock.
* Proficient with program tools (JIRA, JAMA, MS Project, Confluence, Power BI, etc.)
* Proven ability to manage schedules, risk, requirement tracking, escalations, and stakeholder communications.
* Ability to work independently under tight deadlines, responding to changing business and technical conditions.
ACADEMIC CREDENTIALS:
* Bachelor's degree or higher in Computer Science, Software Engineering, or experience in a related technical field.
* Program Management education, PMP, or equivalent certification/training
* Strong verbal and written communication skills in English.
LOCATION:
* Austin, TX
This role is not eligible for Visa Sponsorship.
#LI-TW2
#LI-HYBRID
Benefits offered are described: AMD benefits at a glance.
AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law. We encourage applications from all qualified candidates and will accommodate applicants' needs under the respective laws throughout all stages of the recruitment and selection process.
SVP, Global Solution Engineering
Remote
At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it.
Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear.
While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work.
We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management.
This critical leadership role is responsible for developing and executing a global pre-sales strategy to drive significant revenue growth and expand Ping Identity's market penetration and reach. Ping Identity is the platform provider for Trusted Identity to the largest and most complex organizations globally. This role is key to Ping's continued position as the preferred provider for G5000 companies, emphasizing technical excellence in its Go-To-Market (GTM) strategy. The position reports to the Chief Revenue Officer and can be remote within the United States.
Key Responsibilities
Strategic Planning & Execution:
Develop and execute a global pre-sales strategy, aligning with business objectives and managing over 120 pre-sales resources to achieve >$1B ARR.
Define coverage and drive planning for pre-sales engineering across GTM segments, territories, and product specializations (considering hybrid deployment)
Accountable for continued evolution of pre-sales organizational design (Demo Factory, Solution Engineering, Solution Consultants, Enterprise Architects), and prioritizing target markets, verticals, and partner segments.
Define clear goals and KPIs for pre-sales roles, linking them to new revenue growth and net revenue retention (NRR) outcomes.
GTM Execution
Lead pre-sales, driving the technical aspects of sales in collaboration with sales, product, and customer success teams to ensure customer understanding of solution value.
Evolve Solution Engineering (SE) from demo/opportunity-centric approaches to full technical account lifecycle management and outcome realization in top accounts.
Develop pre-sales strategies, scale customer-specific demonstration capabilities, and ensure team support for deal closure.
Define an operational framework for SE functions, including cadences, business planning templates, processes, standards, and engagement models.
Revenue Operating Model Development
Partner with CRO, CCO, and GTM enablement to optimize pre-sales' role in new logo acquisition, expansion, and renewals to enhance forecast accuracy, close rates, and pipeline acceleration.
Drive technical depth in pre-sales, owning technical sales stages in forecasting, and focusing on solution value and outcomes within sales methodology teams.
Mature pre-to-post sales handoffs with Customer Success, Partner Success, and Renewals teams.
Establish quarterly business planning with defined cadences, expectations, and focus on improving win rates and informing forecast/pipeline trends.
Performance & Innovation
Track and analyze KPIs for pre-sales effectiveness (demo factory, demo delivery, workshops, solution accelerators, win rate, bookings, pipeline, delivery success).
Develop an internal solution portal with essential tools and resources.
Innovate by integrating AI for demo and trial efficiency.
Support technical and solution-oriented demand generation with Sales and Marketing.
Product Influence & Engagement
Influence voice of customer programs, collaborating with product and engineering to pre-sales experiences and data is integrated into product roadmaps for new logo wins and current customer revenue expansion.
Travel & Presence
Expect up to 50% travel for global team/customer engagement (in-person/virtual) and frequent executive sessions at Ping HQ in Denver.
Thought Leadership
Stay current on Identity and Access Management (IAM) industry trends and represent Ping Identity at events, conferences, and webinars. Contribute to thought leadership to reinforce Ping's market leadership.
Ideal Candidate
Experience: 15+ years of progressive experience in Pre-sales and Sales leadership within the technology industry, ideally focused on cybersecurity or SaaS solutions. Strong understanding of SaaS architecture, enterprise IT, cloud technologies, and preferably on-premise/self-hosted experience. Experience in platform land and expand of critical infrastructure. Must have significant leadership experience in driving "land and expand" strategies for critical infrastructure solutions.
Leadership & Performance: Proven track record of building and managing high-performing GTM and pre-sales teams, exceeding revenue targets, and expanding market reach.
Channel Expertise: Deep understanding of channel sales models, partner program development, and GTM strategies for software companies scaling from $1B-$4B ARR. Experience with various partner types, including global/regional system integrators, resellers, distributors, and technology partners.
Skills: Strong business acumen, financial literacy, analytical, communication, interpersonal, and presentation skills, with the ability to influence stakeholders and customer personas. Expertise in Value Selling principles and developing a value-based GTM approach is essential. Knowledge of key sales methodologies (e.g., Value Selling, Challenger Sales, Consultative Selling, Force Management, Meddicc).
Education: Bachelor's degree in Business, Computer Science, Engineering, or related field (or equivalent experience); MBA preferred.
Salary Range: $290,000 - $320,000 + Commission
In accordance with Colorado's Equal Pay for Equal Work Act (SB 19-085) the approximate compensation range for this role in Colorado is listed above. Final compensation for this role will be determined by various factors, such as knowledge, skills, and abilities.
Life at Ping:
We believe in and facilitate a flexible, collaborative work environment. We're growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that's who we want to succeed with every day.
Here are just a few of the things that make Ping special:
A company culture that empowers you to do your best work.
Employee Resource Groups that create a sense of belonging for everyone.
Regular company and team bonding events.
Competitive benefits and perks.
Global volunteering and community initiatives
Our Benefits:
Generous PTO & Holiday Schedule
Parental Leave
Progressive Healthcare Options
Retirement Programs
Opportunity for Education Reimbursement
Commuter Offset (Specific locations)
Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together. We are committed to building an inclusive and diverse environment where everyone's individuality is respected and everyone has an Identity. In recruiting for new colleagues, we welcome the unique contributions you can bring and encourage you to be your best self.
We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
Auto-ApplySVP, Global Solution Engineering
Denver, CO jobs
Job Description
At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it.
Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear.
While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work.
We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management.
This critical leadership role is responsible for developing and executing a global pre-sales strategy to drive significant revenue growth and expand Ping Identity's market penetration and reach. Ping Identity is the platform provider for Trusted Identity to the largest and most complex organizations globally. This role is key to Ping's continued position as the preferred provider for G5000 companies, emphasizing technical excellence in its Go-To-Market (GTM) strategy. The position reports to the Chief Revenue Officer and can be remote within the United States.
Key Responsibilities
Strategic Planning & Execution:
Develop and execute a global pre-sales strategy, aligning with business objectives and managing over 120 pre-sales resources to achieve >$1B ARR.
Define coverage and drive planning for pre-sales engineering across GTM segments, territories, and product specializations (considering hybrid deployment)
Accountable for continued evolution of pre-sales organizational design (Demo Factory, Solution Engineering, Solution Consultants, Enterprise Architects), and prioritizing target markets, verticals, and partner segments.
Define clear goals and KPIs for pre-sales roles, linking them to new revenue growth and net revenue retention (NRR) outcomes.
GTM Execution
Lead pre-sales, driving the technical aspects of sales in collaboration with sales, product, and customer success teams to ensure customer understanding of solution value.
Evolve Solution Engineering (SE) from demo/opportunity-centric approaches to full technical account lifecycle management and outcome realization in top accounts.
Develop pre-sales strategies, scale customer-specific demonstration capabilities, and ensure team support for deal closure.
Define an operational framework for SE functions, including cadences, business planning templates, processes, standards, and engagement models.
Revenue Operating Model Development
Partner with CRO, CCO, and GTM enablement to optimize pre-sales' role in new logo acquisition, expansion, and renewals to enhance forecast accuracy, close rates, and pipeline acceleration.
Drive technical depth in pre-sales, owning technical sales stages in forecasting, and focusing on solution value and outcomes within sales methodology teams.
Mature pre-to-post sales handoffs with Customer Success, Partner Success, and Renewals teams.
Establish quarterly business planning with defined cadences, expectations, and focus on improving win rates and informing forecast/pipeline trends.
Performance & Innovation
Track and analyze KPIs for pre-sales effectiveness (demo factory, demo delivery, workshops, solution accelerators, win rate, bookings, pipeline, delivery success).
Develop an internal solution portal with essential tools and resources.
Innovate by integrating AI for demo and trial efficiency.
Support technical and solution-oriented demand generation with Sales and Marketing.
Product Influence & Engagement
Influence voice of customer programs, collaborating with product and engineering to pre-sales experiences and data is integrated into product roadmaps for new logo wins and current customer revenue expansion.
Travel & Presence
Expect up to 50% travel for global team/customer engagement (in-person/virtual) and frequent executive sessions at Ping HQ in Denver.
Thought Leadership
Stay current on Identity and Access Management (IAM) industry trends and represent Ping Identity at events, conferences, and webinars. Contribute to thought leadership to reinforce Ping's market leadership.
Ideal Candidate
Experience: 15+ years of progressive experience in Pre-sales and Sales leadership within the technology industry, ideally focused on cybersecurity or SaaS solutions. Strong understanding of SaaS architecture, enterprise IT, cloud technologies, and preferably on-premise/self-hosted experience. Experience in platform land and expand of critical infrastructure. Must have significant leadership experience in driving "land and expand" strategies for critical infrastructure solutions.
Leadership & Performance: Proven track record of building and managing high-performing GTM and pre-sales teams, exceeding revenue targets, and expanding market reach.
Channel Expertise: Deep understanding of channel sales models, partner program development, and GTM strategies for software companies scaling from $1B-$4B ARR. Experience with various partner types, including global/regional system integrators, resellers, distributors, and technology partners.
Skills: Strong business acumen, financial literacy, analytical, communication, interpersonal, and presentation skills, with the ability to influence stakeholders and customer personas. Expertise in Value Selling principles and developing a value-based GTM approach is essential. Knowledge of key sales methodologies (e.g., Value Selling, Challenger Sales, Consultative Selling, Force Management, Meddicc).
Education: Bachelor's degree in Business, Computer Science, Engineering, or related field (or equivalent experience); MBA preferred.
Salary Range: $290,000 - $320,000 + Commission
In accordance with Colorado's Equal Pay for Equal Work Act (SB 19-085) the approximate compensation range for this role in Colorado is listed above. Final compensation for this role will be determined by various factors, such as knowledge, skills, and abilities.
Life at Ping:
We believe in and facilitate a flexible, collaborative work environment. We're growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that's who we want to succeed with every day.
Here are just a few of the things that make Ping special:
A company culture that empowers you to do your best work.
Employee Resource Groups that create a sense of belonging for everyone.
Regular company and team bonding events.
Competitive benefits and perks.
Global volunteering and community initiatives
Our Benefits:
Generous PTO & Holiday Schedule
Parental Leave
Progressive Healthcare Options
Retirement Programs
Opportunity for Education Reimbursement
Commuter Offset (Specific locations)
Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together. We are committed to building an inclusive and diverse environment where everyone's individuality is respected and everyone has an Identity. In recruiting for new colleagues, we welcome the unique contributions you can bring and encourage you to be your best self.
We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
Program Manager - Small Business Mentor Programs
New York, NY jobs
GFT is seeking an experienced Program Manager specializing in small business MENTOR programs to join our Construction Services team in New York, NY. This is a full-time, onsite opportunity to work on school projects, ensuring accurate cost evaluations, quality, and efficiency throughout the estimating process.
At GFT, we're not just engineering the future; we're meticulously building it. Our comprehensive suite of construction and program management services reflects our unwavering commitment to excellence, safety, innovation, and sustainability. Our construction management services are the cornerstone of our commitment to transforming communities and enhancing lives. We oversee every construction phase to help ensure projects are completed on schedule, within budget, and to the highest safety and quality standards.
What you'll be challenged to do:
As a Program Manager specializing in small business MENTOR programs, you'll oversee the execution of complex, high-impact initiatives by the City and State of NY aiming to identify, train and facilitate entry of small businesses in the AEC sector into the NY market. Leveraging your expertise in program and construction management, you will lead a range of projects, utilizing mentee firms. Your role will be essential in ensuring that projects delivered by the mentee firms not only meet strict quality and safety standards but are also delivered on time and within budget to advance NY State and NY City's Mentoring initiatives.
In this capacity, the successful candidate will be responsible for the following:
Develops and leads the execution of an instruction program for small contractors.
Lead a diverse portfolio of projects, ensuring quality and adherence to construction standards and regulatory compliance.
Ensures the quality and high standards of performance and compliance in both design and construction by all mentee vendors.
Makes decisions and takes action in a timely manner to expedite the timely completion of the construction process.
Tracks mistakes and errors in construction as early in the construction process as possible.
Makes decisions on phasing and scheduling of projects. Prepares and/or ensures preparation of schedules for construction.
Monitors schedules and takes appropriate actions to ensure that project is completed on schedule and within approved cost limitations.
Provides ongoing interface with mentee contractors, local personnel and the client on project issues.
Participates in the development and issuance of project procedures and policies; reviews and makes recommendations on procedures and policies.
Resolves issues and problems raised in field reports made by inspectors and construction management staff.
Works with architect/engineer of record regarding change orders, interpretation of contract documents, shop drawing submittals/approvals and other technical matters as required to ensure a structurally sound, code compliant and aesthetic facility.
Issues field memoranda or directives to mentee contractors to enforce contract compliance.
Uses independent judgement to make on-site decisions and has the authority to negotiate with mentee contractors.
Reviews mentee contractors' claims or disputed work and advises senior management as to appropriate action.
Compiles contract and project documentation necessary for adjudicating or denying such claims.
Visits various job sites as required in the performance of the above duties.
What you'll bring to our firm:
Bachelor's degree from an accredited college or university in engineering, architecture or construction related field; and
15+ years of experience in Construction Management in New York City with a focus on MENTOR programs
Shall have oral and written communication that is clear and concise.
Understanding of contract documents such as specifications and drawings.
The ability to address issues as they arise and solve problems.
Must be organized and able to manage logistics of multiple projects concurrently.
Shall have experience in new, rehab and modernization construction projects.
Compensation:
The salary range for this role is $160,000 - $220,000. Salary is dependent upon experience and geographic location.
Featured Benefits:
Comprehensive benefits package including wellness programs, parental leave, and pet insurance, in addition to medical, dental, vision, disability, and life insurance.
Tax-deferred 401(k) savings plan.
Competitive paid-time-off (PTO) accrual.
Tuition reimbursement for continued education.
Commitment to professional development, access to internal and external training programs, and support of active participation in professional organizations
Incentive compensation for eligible positions.
At GFT, a privately held AEC firm, we innovate where transportation, water, power and buildings converge. We call this the Infrastructure of Life. We measure our success by the strength of our relationships - that's why we're the employer of choice for 5,000+ of the industry's brightest engineers, planners, architects, inspectors, designers, and more.
Our clients choose us for our expertise and prefer us for our nimble approach, creativity, and personal touch. Backed by over a century's experience, together we're building a lasting legacy for future generations: stronger communities, a healthier planet, and better lives. GFT: Ingenuity That Shapes Lives™
GFT is an Equal Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veterans' status or other characteristics protected by law.
Unsolicited resumes from third party agencies will be considered the property of GFT.
Location: New York, NY
Core Business Hours: 8:00 AM - 5:00 PM
Employment Status: Full-Time
Salary Range: $160,000 - $220,000 - Salary dependent upon experience and geographic location.
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