Customer Service Representative jobs at Snelling - 3692 jobs

Job title: Customer Support/Account Rep Duration: 6months Pay rate: $21/hr - $21.99/hour Remote to Start: Kick off your journey with us from home! All classes and training sessions will be held remotely for 4-5 weeks. In-Office Experience: Once training is complete, your role will transition to 5 days per week in the office, fostering collaboration, hands-on experience, and strong team bonds. Hybrid Work Flexibility: After 6 months of service, enjoy a hybrid schedule that balances in-office and remote work-3 days in-office and 2 days from home-for greater flexibility and convenience. Preference Criteria: We prefer candidates with either a College Degree or Previous Contact Center Experience. Position Description: Join our Client as a Customer Support Representative where you'll handle incoming phone calls regarding various service inquiries. You'll respond with accuracy and efficiency, consistently meeting key department performance metrics. Functional support areas include cash management products, online services, and general account or financial-related inquiries. Successful applicants will be highly professional, career-driven, and committed to delivering world-class service. Key Responsibilities: Addressing incoming phone calls with a high degree of accuracy and efficiency. Providing support on cash management products, online services, and general financial inquiries. Contributing to a fast-paced, team-oriented environment. Multi-tasking and adjusting quickly to changes in a busy financial service center. Qualifications: Preference for a College Degree or Previous Contact Center Experience. Highly professional, career-driven, and committed to delivering world-class service. Excellent communication skills and ability to work effectively in a team environment. Strong aptitude for multitasking and adjusting to fast-paced environments. Why Join Us: Opportunity to work with a reputable financial institution. Dynamic and collaborative work environment. Competitive compensation package and opportunities for career advancement. Be part of a team dedicated to delivering excellence in client service.

Epitec is seeking a Dealer Chat Agent to join our automotive client's team. As a Dealer Chat Agent, the candidate will provide live chat assistance to dealers, offering general support and playing a key role in client programs. This is an ongoing W2 contract This is a hybrid position in Smyrna, TN (Mon - Thurs onsite, Fri remote) This position offers $25/hour, 10 days PTO, 16 Paid Holidays, medical contributions (if desired), dental/vision, 401k retirement savings plan Top Responsibilities Provide real‑time chat support to dealership service, parts, and warranty teams, addressing general maintenance, service, and repair inquiries. Navigate and research Service Manuals, TECH LINE cases, ASIST, and internal resources to deliver accurate guidance. Support the LenZ program, including onboarding new dealers, managing enrollments, assisting with platform usage, and promoting proper adoption. Document and manage all support cases, updating Salesforce reports/dashboards and ensuring accurate recordkeeping. Create and update PowerPoint presentations, Excel reports, meeting materials, and other documentation for internal teams and leadership. Provide non‑diagnostic technical assistance to dealers via outbound calls and initiate Tech Link remote sessions for PC and technical issues. Assist with departmental initiatives including PEEK training coordination, Tech Alerts creation, and other support tasks as assigned. Top Qualifications 2+ years of experience in a professional environment; automotive service, parts, or IT support experience strongly preferred. Strong interpersonal and communication skills with the ability to manage multiple time‑sensitive tasks. Proficiency with Microsoft Office (Outlook, Word, Excel, PowerPoint); Salesforce experience preferred. Ability to learn and use department applications such as CONSULT, Webex, ASIST, EPC, and NNAnet. Typing speed of 40+ WPM and strong documentation habits. High school diploma required; AA degree or relevant technical coursework preferred. Strong problem‑solving skills with the ability to view decisions from the customer's perspective and recommend appropriate actions.

The B2B Customer Service Representative is responsible for answering incoming customer calls to process orders, address inquiries, connect customers with technicians for troubleshooting, document all issues, and provide necessary information. **This company offers a wonderful work culture and great benefits including up to an 8% 401K contribution! ** Key Responsibilities: Customer Interaction: Handle diverse incoming calls from employees and customers related to parts, service, and scheduling. Customer Service: Deliver exceptional customer service and solutions promptly, consistently exceeding customer expectations. Product Knowledge: Maintain a thorough understanding of end-to-end processes and product knowledge. Training: Participate in ongoing training and briefings to stay updated on changes in products and services. Information Maintenance: Keep updated on products, services, and promotions to meet business line goals. Issue Resolution: Retain ownership of customer issues until resolution and escalate when necessary. Requirements: ERP Systems: Experience with SAP ERP is preferred; experience with Salesforce (adopted 90 days ago) is preferred. Detail Orientation: Must be extremely detail-oriented and capable of managing multiple tasks accurately and simultaneously. Technical Skills: Intermediate proficiency in Microsoft Word, Excel, and Outlook. Customer Service Experience: Minimum of 2 years of phone customer service experience Self-Motivation: Demonstrated ability as a self-starter and multi-tasker, capable of thriving in a fast-paced environment. Communication Skills: Strong verbal, written, and interpersonal communication skills. Problem-Solving: Excellent listening and problem-solving abilities. Team Player: Ability to work effectively in a team environment. Additional Info: Annual Salary: $50-60K Schedule: 8:00 am- 5:00 pm M-F Location: 100% In-Office Type: Direct Hire All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

Our client, a luxury brand, is seeking a Call Center Agent to join the team onsite in Dallas, TX. Job Duties Include: Answer incoming telephone calls regarding after-sales servicing of watches Call customers and jewelers regarding the status of watches for after-sales servicing Manage watches properly when receiving or returning Greet customers and visitors properly as they arrive Perform admin tasks as needed, including scanning, filing, etc. Escalate warranty issues as they arise Enter data into ERP system Review estimates with customers Assist with invoicing Prepare inspection and packing of watches after invoicing Take pictures of incoming watches Maintain switchboard related documents Ad hoc duties as needed and assigned Job Qualifications Include: High school diploma 1+ years of related experience Strong computer skills and attention to detail Excellent customer service and communication skills Ability to type Ability to follow directions and Standard Operating Procedures Salary: $52,000 annually The description above is intended to describe the general nature and level of work being performed and is not an exhaustive list of all duties, responsibilities, and qualifications required. While PCG appreciates all applicants, only those qualified will be contacted. Thank you for your application. We look forward to hearing from you! If you believe you are a great candidate for this position, and the salary listed does not meet your expectations, we would still love to speak to you! PCG, in good faith, believes that this posted range of compensation is the accurate range for this role at this location at the time of this posting. PCG and our clients may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future. This role may also be eligible for additional compensation including incentive pay, discretionary bonuses, and a comprehensive benefits package, details of which will be provided during the hiring process. Pyramid Consulting Group, LLC is an Equal Opportunity Employer that takes pride in a diverse environment. We provide equal employment opportunities to all applicants and employees without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, marital or veteran status, disability, genetic information, or any other protected status under applicable law. We will provide reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation during the application or hiring process, please contact **************** For positions subject to “Fair Chance” laws (including but not limited to California, Colorado, New York City, Los Angeles, and other jurisdictions), PCG will consider qualified applicants with arrest and conviction records in a manner consistent with applicable law. Please refer to our website: ***************** for access to our Right to Work and E-Verify.

A current iMatchSkills account is required prior to referral to the employer. To apply, email your current resume to: MidValleyBusinessReps@employ.oregon.gov. {Please include the job title & listing ID 4402089 in the subject line of your email}. Insurance company looking for a dedicated individual to fill the position of a full time Front Desk/Customer Service Representative. The ideal team member will be providing superior service to clients by promptly responding to their inquiries and addressing their individual needs and preferences. This is a high-pressured, fast-paced environment and the company is looking for an individual with a positive attitude who is hard working, ethical, organized, detail oriented, coachable, interacts with others effectively, and is able to prioritize and manage workflow. Minimum Requirements: - At least 18 years of age - High school diploma or GED - Bilingual English and Spanish to communicate insurance information to monolingual Spanish customers Preferred (Not Required): - At least 1 year of customer service experience Job Duties: - Answer phones - Review and process applications for new business - Create client files - Answer client questions about billing and take payments - Process cancellations - Process incoming mail - Electronic delivery of policies - Work directly with mortgage companies and financial institutions - Document review Employer Notes: - Employer conducts a drug test and background check Hours and Wage - Monday through Friday 9:00 am - 5:30 pm with a 30 min lunch - $20 to $22, depending on experience - Benefits include medical (80 % paid by employer for employee), dental (100% paid by employer for employee) and vision after 60 days. 401(K) after 1 year, profit sharing and paid time off (1-2 years: 40 hours; 3-5 years: 80 hours, 5+ years 120 hours) Language skill requirement or preference: Fluency in reading, writing, and speaking Spanish is required for this position to effectively communicate and assist Spanish speaking clients, ensuring clarity in policy explanations, documentation, and customer service.

Medical Billing Customer Service Representative Compensation: $ 20 - 25 /hour, depending on experience Inceed has partnered with a great company to help find a skilled Customer Service Representative to join their team! Join a dynamic team dedicated to delivering exceptional customer service in a fast-paced environment. This is a fantastic opportunity for individuals with a strong call center background to enhance their skills and grow in a supportive setting. The role is open due to expansion and increasing demand for top-notch customer support. Key Responsibilities & Duties: Handle multiple phone calls daily with professionalism Address customer inquiries and resolve complaints about billing issues Read through codes, notes, and bills to explain to patients their charges Maintain a high level of customer satisfaction Provide empathetic responses to frustrated customers Collaborate with team members to enhance service delivery Required Qualifications & Experience: Previous call center experience Strong communication and problem-solving skills Ability to manage high-stress situations calmly Familiarity with customer service principles Nice to Have Skills & Experience: Experience in medical or healthcare customer service Background in collections or mortgage customer service Perks & Benefits: 3 different medical health insurance plans, dental, and vision insurance Voluntary and Long-term disability insurance Paid time off, 401k, and holiday pay Weekly direct deposit or pay card deposit If you are interested in learning more about the Customer Service Representative opportunity, please submit your resume for consideration. Our client is unable to provide sponsorship at this time. We are Inceed, a staffing direct placement firm who believes in the possibility of something better. Our mission is simple: We're here to help every person, whether client, candidate, or employee, find and secure what's better for them. Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. #INDOKC

Russell Tobin's client is hiring a Customer Service Representative in Saint Paul, MN Employment Type: Contract Pay rate: $23-$25/hr Responsibilities: Provide exceptional customer service to investment clients Assist clients with: Account maintenance requests, website navigation and online tools, asset transfers, and correspondence and general inquiries Perform accurate and timely data entry related to transactions and account updates Process new account applications in compliance with regulatory standards Maintain detailed and accurate records Coordinate with internal teams to resolve operational or account-related issues Support overall operational efficiency during the brokerage conversion Requirements: High school diploma or equivalent Relevant experience in a contact center or customer service environment Proven reliability and strong commitment to excellent customer service Strong telephone, verbal, and interpersonal communication skills High attention to detail with the ability to follow procedures independently Proficient in Microsoft Office and general computer navigation Prior banking or financial services experience preferred Client registrations (past or present) a plus Benefits that Russell Tobin offers: Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.

Responsibilities: Manage assigned domestic and international customers to execute error free transactions Receive, validate and enter customer orders accurately and timely using both Optical Fiber's PeopleSoft (PS) as well as Optical Fiber's SAP order management systems (depending upon source location). For export orders or NA orders sourced from an offshore location, creation of orders includes a sizable logistics component using ‘Origin Manager': Create templates in Origin Manager for each ship from location to each customer. Reference routing guide to select proper carriers and request new quotes from the Global Logistics Organization (GLO) team as needed. Gather all shipment weights/dims, customer details, and plant details to create bookings in Origin Manager. Maintain existing and (as needed) create new processes for all WW CS locations. Create and maintain ePOs for third party vendors and ensure proper approvals. Approve all ‘sold through' invoices and review to confirm details are correct. Follow specific, detailed processes for orders shipping to designated locations, ensuring adherence to customs regulations. (Stamping, etc.) Assist other Optical Fiber Customer Service (CS) groups around the world as needed with their responsibilities. Create and issue credits/rebates for any fiber issues, price changes, etc. and update the RMA system to then close out RAs created for said credit/rebate. Build product and pricing knowledge to support the generation of an RFQ and quote. Use open order and shipment reports to ensure customers Requested Ship Date and Promise Date are adhered to and when they are not, take appropriate proactive actions. Track shipments to ensure they arrive to the customer when promised and implement corrective actions when necessary. Create and maintain customer profiles and buying agreements into COF and Corporate PeopleSoft systems and interact with COF Commercial Ops to ensure they remain current. Ensure OptoCommerce Fiber Data Delivery (FDD) is available for all customer shipments when required. Respond to customer inquiries within 24 hours regarding order, FDD and general product information. Build technical product knowledge to respond to customer inquiries and recommend fiber products based on customer requirements. Develop and maintain effective working relationships with Planning, Shipping, QA, IT, Finance, Commercial Ops, Corporate Transportation, Corporate Credit, Customer Billing, Freight Forwarders and external customers. Work with customers and Commercial Ops to resolve all customer payment discrepancies. Take on project work as deemed necessary and/or participate on business teams as required. Supports sales team as required with various analysis/reports Experience: 2+ years, manager has strong preference for candidates with 2+ years of experience in Customer Service / Corporate environment. Preferred Skills: Knowledge of both Optical Fiber's PeopleSoft and SAP order fulfillment systems, Optical fiber's processes, and related corporate processes. Proactively and positively supports change and can lead change when required Motivated team player and works effectively in a close-knit team Ability to manage and prioritize multiple tasks/projects Proficient in Excel Education: Associate degree or similar relevant work experience required About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************ US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Job ID: 26-00833 Recruiter: Ashwini Email: ********************************

Customer Service Coordinator I Corning, NY, Hybrid 11+ Months Contract This is currently a hybrid role with 3 days in the office and 2 days working remotely. Pay Rate - $19.15/hr Details Working Hours: Monday-Friday, 7:30 AM-4:30 PM or 8:00 AM-5:00 PM Job Summary The Internal Customer Service Coordinator will be the primary point of contact for internal customers and department representatives, focusing on providing professional and efficient assistance. The role involves acting as a liaison between various departments, managing conference room scheduling, processing work orders, and supporting internal events. Key Responsibilities Customer Support: Provide exceptional service to internal customers via phone/email/Teams Liaison Role: Facilitate communication between internal customers and other departments to ensure efficient resolution of inquiries. Conference Room Scheduling: Manage reservations and setup requests using specialized scheduling software. Work Order Management: Process and enter work orders in designated software, collaborating with service partners for timely completion. Event Coordination: Assist department groups in planning and executing customer events. Recordkeeping: Maintain accurate records of requests, orders, and communications. Customer Service Excellence: Deliver high-quality service while adhering to company policies and standards. Qualifications: Education: Required: 2-year degree (preferably in business-related fields). Skills: Strong written and verbal communication skills for building positive relationships across all organizational levels. Exceptional organizational and multitasking abilities, with attention to detail. Technical proficiency with scheduling and work order software, or aptitude for learning new systems quickly. Experience: Preferred: Previous experience in a call center, customer service, or administrative support role. Adaptability: Ability to thrive in a fast-paced environment and respond effectively to changing priorities.

Staff Management is seeking a Customer Experience Specialist who will be responsible for enhancing the experience of our affiliates by delivering exceptional customer service support. This role involves responding to business requests via phone, email, and customer portals in a professional, courteous, and timely manner, while ensuring a positive and consistent customer experience. If you are interested please send resume to Michelle at mclabaugh@staffmanagement.com. Perks & Benefits Weekly paychecks Direct Deposit or Cash Card pay options $16.50 / Hour Employment Type & Shifts Full Time Temp to Hire 1st Shift Job Responsibilities Demonstrate basic knowledge of the product and processes specific to assigned brand. Manage customer experience interactions by providing accurate and efficient resolution to incoming requests via phones, email or our customer online portal. Follow standard operating procedures to support and resolve customer requests: order status, tracking, pricing, change requests and such. Act as customer liaison when working with cross-functional teams to resolve customer requests. Complete initial troubleshooting and escalate to the appropriate team as necessary. Utilize and manage appropriate ERP business systems. Accurately document service requests in CRM to ensure data integrity for root cause problem solving activities across the business. Meet all service level agreements as assigned. 2 years of customer service experience. HS Diploma or GED required. Strong verbal and written communication skills. Working knowledge of Computer based applications. Ability to multi-task, prioritize, and manage time effectively. Associate Requirements HS Diploma or GED Drug Test Able to Lift 20 pounds Must be at least 18 years old The hourly rate for this position is anticipated between $16.50 - $16.50 per hour. This range is a good-faith estimate, based on the shift you work and other considerations permitted by law. An employee's pay history will not be a contributing factor where prohibited by local law. In addition to monetary compensation, we offer medical, dental, vision, life, and more. More details about benefits can be found at https://flimp.live/trueblueassociates#home. Staff Management | SMX is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, sexual orientation, age, gender identification, protected veteran status, or any other characteristic protected by law. We consider qualified applicants with arrest and conviction records in accordance with applicable law. Accommodations are available on request for candidates taking part in the selection process. If you require disability-related accommodation during the recruitment process, please contact your Recruiter or Employee Relations at HR-Advice@trueblue.com or 1-800-610-8920. TrueBlue, Inc. and its brands will consult with all applicants who request disability-related accommodation during the recruitment process to ensure that the accommodation provided takes into account the applicant's individual accessibility needs.

Customer Service Representative Duration: 6-12-month contract Pay: $19-$20/hour Are you a recent graduate with a degree in Business (Finance, Accounting, Economics, etc.) - or even Marketing, Psychology, or Communications? Looking to launch your career in a professional, corporate environment? This is your chance to join a leading investment banking firm and gain hands-on experience in financial services. Who We're Looking For: • Recent grads or professionals with 6 months to 2 years of experience (internships count!) • Strong communication, problem-solving, and organizational skills • Background in banking, financial services, or customer support is a plus Preferred qualifications: • Bachelor's degree • Previous call center or customer-facing experience What You'll Do: • Handle inbound calls related to accounts • Deliver high-quality, accurate, and efficient customer service • Troubleshoot and resolve client issues professionally • Maintain detailed records of customer interactions 🌟 Why Join Us? • Get your foot in the door at a top-tier financial institution • Build skills in client service, financial operations, and problem resolution • Work in a collaborative, growth-oriented environment • Potential to convert to a full-time role

Our client is seeking a Customer Service Specialist for a contract to hire opportunity in Scottsdale Arizona. This role is ideal for a high-energy, people-driven professional who is passionate about growth, connection, and delivering exceptional customer experiences in a fast-paced, personal development-focused environment. Company Profile: Professional Services In buisness over 20 years Customer Service Specialist Your Role: This Customer Service Specialist role is focused on building relationships, fostering engagement, and ensuring customers feel supported, inspired, and accountable to their growth. The Customer Service Specialist will play a critical role in customer experience, community building, and ongoing enrollment support. Serve as a primary Customer Service Specialist, delivering exceptional customer experience and engagement across programs and events Support live courses, calls, and events by welcoming customers, setting the tone, and ensuring readiness and participation Build and maintain strong, long-term customer relationships through consistent check-ins and accountability support Engage customers through social media and internal platforms to strengthen community, momentum, and connection Support growth initiatives by educating customers on continued development opportunities, referrals, and enrollment options Track customer engagement, maintain accurate records, and participate in team planning and debrief sessions Provide administrative and operational support to ensure seamless execution of customer-facing activities Customer Service Specialist Background Profile: 2+ years of experience in a Customer Service Specialist, Customer Support, Customer Success, or client-facing role Experience supporting live events, programs, or customer communities preferred Strong communication skills with a warm, confident, and professional presence High comfort level learning systems, databases, and internal processes Features and Benefits while On Contract: We go beyond the basic staffing agency offerings! You can see the extensive list of benefits on our website under the Candidate Benefits tab. Features and Benefits of Client: Paid time off and paid holidays Medical Dental Vision Career growth and advancement opportunities Ongoing personal and professional development programs A high energy, people centered work environment

Russell Tobin's client is hiring a Customer Service Representative in Port Washington, NY Employment Type: Contract Pay rate: English Speaker - $17.50 French Speaker - $20 Responsibilities: Answer incoming calls and process customer orders. Troubleshoot technical issues, particularly related to electrical and IT systems, and communicate solutions clearly. Resolve customer complaints while maintaining composure and professionalism. Document customer interactions accurately and track call types. Follow up with customers regarding order status, shipping, and stock availability. Maintain support service levels consistent with Luxottica's standards. Perform all other duties as assigned. Requirements: High school diploma or equivalent. Minimum 1 year of experience in customer service, hospitality, or call center environments. Excellent telephone etiquette and communication skills (verbal and written). Strong PC skills including Microsoft Office (Word, Excel) and internet navigation. Ability to prioritize tasks, manage time efficiently, and work well in a team environment. Demonstrated listening and comprehension skills. Nice to have: Higher education degree. Experience using SAP. Knowledge of optical products and industry terminology. Bilingual in French. Benefits that Russell Tobin offers: Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.

Type: Contract to Hire We are seeking a Technical Customer Service Representative to support proprietary technology platforms and deliver an exceptional, white-glove customer experience. This role blends technical troubleshooting, customer support, and detailed review of home inspection data. You will help guide users through setup, connectivity, and product usage while ensuring accuracy and professionalism across every interaction. Responsibilities Conduct digital quality assurance on self-guided home inspections: review photos, validate details, and identify issues. Guide customers through virtual or phone-based home inspections step-by-step. Assist users with installation, setup, WiFi connection, app usage, and sensor connectivity. Troubleshoot issues such as device pairing, alerts, and connectivity problems. Document calls, resolutions, and inspection findings to support process and product improvements. Make proactive outreach calls to improve product adoption and customer satisfaction. Maintain clear, professional communication via phone, email, and text. What We're Looking For High School Diploma or GED required; bachelor's degree preferred. 1+ year of experience in technical support, help desk, call center, or field service. Experience troubleshooting mobile devices, WiFi connectivity, or IoT/smart-home systems. Strong communication skills and problem-solving ability. High attention to detail and ability to thrive in a fast-paced environment. Customer-first mindset, proactive attitude, and willingness to learn. Ability to work onsite with flexibility across different shifts. Why This Role Is Great Collaborative, dynamic environment. Opportunities for professional growth, including training and advancement into tech support, product specialist, or leadership roles. Direct exposure to innovative technology and hands-on product improvement.

Our client, a piping manufacturing company, is seeking a Junior Customer Service to join their growing team and expanding facility in Hampton County, SC. General Description Looking for a junior figure to join the customer service team in South Carolina with the Elofit (polyethylene fittings) product line. The candidate shall be required to: Provide customer support by handling inquiries, sharing product and pricing information, and resolving issues related to shipments, billing, and returns. Maintain accurate customer records and manage returns, credits, and escalations as needed. Enter and verify customer orders, coordinate with the warehouse and Italian team on inventory, and track orders through delivery. Address order discrepancies and prepare required documents like invoices and packing lists. Support billing and accounts receivable, monitor monthly sales reports, and participate in team meetings to improve workflow and customer service. Detailed Duties Customer Assistance Respond to customer inquiries via phone or email. Provide product or service information, including availability, features and pricing. Resolve customer issues such as shipment delays, billing questions, returns, and product concerns. Maintain accurate customer records. Process returns, exchanges, and credits according to company policies. Escalate complex issues to appropriate departments when necessary. Build and maintain positive customer relationships to support customer retention. Follow up on open cases to ensure customer satisfaction, return, shipping delays. Order Entry Enter customer orders accurately. Verify order details (Item no, quantities, prices, shipping instructions). Review inventory availability and coordinate with warehouse or Italian Team. Track orders from entry through delivery and provide updates to customers. Communicate with logistics or shipping departments to ensure timely dispatch. Check for order discrepancies (pricing errors, incorrect part numbers, missing information). Generate invoices, packing lists, or other order documents as required. Additional responsibilities (including, but not limited to): Support billing and accounts receivable department Monitor monthly sales order reports Participate in team meetings to improve customer service and order workflow. Requirements Preferred minimum (2) years of experience in customer service related role. Pipe manufacturing industry experience heavily preferred. Use Microsoft Office, Outlook, Word, Excel, and common inventory software. See details of objects that are less than a few feet away. See details of objects that are more than a few feet away. See differences between colors, shades, and brightness. Use fingers to grasp, move, or assemble very small objects. Hear sounds and recognize the difference between them. React quickly using hands, fingers, or feet. Determine the distance between objects.

The ideal candidate should possess a cordial and friendly interactive style with excellent communications skills, accuracy and attention to detail, a positive outgoing attitude along with a professional appearance. Travel to branches located in Gibson County will be required. Responsibilities Receives, pays out cash, handles negotiable items, loan payments, deposits, withdrawals and transfers Open, close and balance teller station Record sales of monetary instruments Maintains neat and well stocked teller area Maintains thorough knowledge of bank products and services along with features and benefits of those offerings Cross sells bank products and services Assists with proper scanning of bank documents and proof work Exercise judgement when applying holds and making check cashing decisions Maintains positive, friendly and professional attitude Complies with bank policies, procedures and Federal regulations Lift coin bags up to 50 lbs. Other duties as assigned Job Requirements and Qualifications High School Diploma or equivalent required Excellent customer service skills required Good general math and cash handling skills Ability to communicate effectively through both written and oral formats Strong organizational and prioritization skills Demonstrate a commitment to accuracy and quality while meeting deadlines Security Bank and Trust Company offers competitive compensation and full benefits including medical, dental, vision, health savings accounts, life insurance, short term disability, long term disability, and 401(k). Applicants must be currently authorized to work in the United States. We are unable to provide visa sponsorship at this time. Security Bank and Trust Company is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, or any other status protected by applicable law. Employment with Security Bank and Trust Company is on an at-will basis, meaning that either the employee or the company may terminate the relationship at any time, with or without cause or notice, subject to applicable law.

MAU is hiring a Customer Service Technician in Augusta, GA. As a Customer Service Technician, you will support maintenance, warehouse operations, and project management activities to ensure exceptional service delivery, inventory control, and customer satisfaction. This is a cross-functional role that combines technical, logistical, and customer-facing responsibilities. This is a direct-hire opportunity. Benefits Package: Sick leave Health insurance Dental insurance Vision insurance Paid vacation Paid holidays Paid time off On-the-job training Shift Information: 8-hour shifts, Monday-Friday (8:00 AM-5:00 PM or 7:00 AM-4:00 PM) If working through lunch, Fridays are typically a half day Required Education and Experience: Proven maintenance record and experience General Requirements: Strong communication, interpersonal, customer service, and sales skills Excellent planning and time management skills Excellent problem-solving skills Ability to convey technical information clearly Strong leadership and teamwork skills Willingness to work toward service and parts sales goals Essential Functions: Maintenance Technician Work closely with internal staff to address customer needs Perform detailed inspections of equipment at customer sites Recommend replacement of worn or damaged parts Identify areas for maintenance improvement and communicate them to the customer Prepare detailed reports of inspection findings Respond to customer requests for maintenance assistance Collaborate with customers to understand their maintenance needs Discuss equipment needs and system requirements with operators and engineers Contribute to development of unique, value-added maintenance solutions Solicit and report client feedback to management Build long-term relationships with customers Identify areas for internal improvement and communicate them to management Develop strategies to increase maintenance revenue Warehouse Technician Work with the internal team to address customer needs Organize and maintain warehouse and inventory Coordinate inventory replenishment shipments Receive and stock incoming shipments Organize, arrange shipping, and dispatch all parts requests Maintain accurate parts inventory spreadsheet after each transaction Conduct periodic inventory counts (March, June, and September) Conduct annual inventory count (end of December) Collaborate with potential customers to understand parts requirements Help develop value-added parts solutions Solicit and report client feedback to management Build long-term relationships with parts customers Identify areas for improvement and communicate them to management Develop strategies to increase parts revenue Project Manager Collaborate with Lead Technician and Management to address customer needs Identify and arrange introductory meetings with new customers Maintain routine contact with potential customers Generate sales leads and work to secure orders Prepare and present product presentations to customers Understand and assess customer requirements Discuss equipment needs and system requirements with operators and engineers Develop unique, value-added customer solutions Solicit and log client feedback, analyze data, and create customer targeting strategies Identify areas for internal improvement and communicate them to the team Build long-term relationships with new and existing customers Set and achieve sales goals and quotas Perform additional duties as assigned MAU Workforce Solutions is an innovative global company with extensive experience providing solutions for success in staffing, recruiting, technology and outsourcing to our clients, employees, and applicants. Headquartered in Augusta, GA since 1973, MAU is a family and minority-owned company offering better processes and better people to create efficiencies and greater profits for our clients. Our relationships with world-class companies, our training programs and our culture of family allow MAU to offer better results, better jobs, and better lives to those who work with us. All Applicants must submit to background check and drug screening Disclaimer: This job description is not designed to be a complete list of all duties and responsibilities required of the position EOE

About Oak Wood: Oak Wood owns and operates a growing portfolio of multifamily and manufactured housing communities across the United States. Our success is driven by a sales-focused, customer-centric approach that combines operational excellence with strategic marketing to attract buyers, convert leads, and maximize the value of every community we serve. About the Role: As an Inside Sales Representative, you are the voice of Oak Wood and the frontline driver of our home sales efforts across 87 communities nationwide. You will engage prospective homebuyers through inbound phone calls, emails, texts, and social media messages-educating, qualifying, and converting interest into scheduled appointments and closed sales. This role is ideal for a confident communicator who thrives in a fast-paced, high-volume sales environment and understands how to move leads through the funnel with urgency, professionalism, and enthusiasm. Key Responsibilities Serve as the primary sales contact for all inbound inquiries related to home sales via phone, email, text, and social media. Deliver compelling, accurate information about Oak Wood communities, home models, pricing, availability, amenities, and lifestyle benefits. Actively sell by building rapport, uncovering buyer needs, overcoming objections, and guiding prospects toward next steps. Qualify leads and efficiently schedule appointments, tours, and follow-ups for onsite sales teams. Consistently log and manage lead activity in the CRM, ensuring clean data and timely follow-up. Execute outbound follow-ups to re-engage warm and inactive leads and improve conversion rates. Partner closely with marketing to align on campaigns, promotions, and messaging across all channels. Stay current on inventory, pricing changes, promotions, and community updates across the portfolio. Deliver an exceptional, bilingual customer experience that reflects Oak Wood's brand and values. Track and report on call volume, lead conversion, response times, and sales performance metrics. Qualifications Proven experience in inside sales, customer service, call center, or lead-driven environments (real estate or homebuilding preferred). Strong persuasive communication skills-both verbal and written. Ability to manage multiple conversations and channels simultaneously in a high-volume setting. Results-oriented mindset with a strong sense of urgency and follow-through. Experience working with CRM systems and Microsoft Office Suite. Bachelor's degree in a related field preferred. Preferred Attributes Passion for real estate and helping people find the right home. Confident closer with a consultative sales approach. Self-starter who takes ownership of performance and outcomes. Positive, high-energy attitude with a team-first mentality. Comfortable representing a brand across phone, digital, and social platforms. Why You'll Love Working at Oak Wood Entrepreneurial Environment: Expand your skill set, grow professionally, and make a measurable impact on sales performance. Culture & Benefits: Competitive benefits package including 401(k), health, dental, vision, HSA/FSA, and Life Time Fitness gym membership. We prioritize work-life balance and celebrate individual and team success. Flexible Work Option: After three (3) months of service, employees may work remotely one (1) day per week. Community-Focused: Oak Wood encourages team bonding, collaboration, and community involvement. Oak Wood is an equal opportunity employer.

The ideal candidate is a competitive self-starter who thrives in a fast-paced environment. You must be comfortable making dozens of calls per day, working with partners, generating interest, qualifying prospects, and closing sales. Responsibilities Make outbound calls to healthcare professionals (HCPs) to share product information, gather insights, and support ongoing engagement efforts. Professionally represent Cipher Pharmaceuticals, delivering sales presentations to HCPs in accordance with company SOPs and sales training. Adhere to all legal and regulatory requirements governing the promotion and sale of pharmaceutical products. Develop and execute a business plan to maximize sales potential within the assigned territory. Successfully complete Cipher's comprehensive sales training program. Build and maintain quality relations with assigned accounts Evaluate and adjust performance to increase prescription sales. Maintain updated and organized account files through contact management. Complete and maintain call reports in compliance with company policy. Perform other related duties as assigned. Qualifications College/University degree. Must live within 30 miles of headquarters with reliable transportation to and from work. Sales experience with a proven track record is a plus. Must pass company security and background checks. Excellent verbal and written communication. Strong problem-solving and analytical skills. Proficiency in computers and digital tools. Ability to lift packages of up to 25 pounds.