Snoqualmie Valley Hospital jobs - 320 jobs

Job Title: Mammography Technologist (Mammo Tech) A Mammography Technologist is responsible for operating specialized imaging equipment to perform diagnostic mammograms for the detection of breast cancer and other abnormalities. This role includes patient preparation, image acquisition, quality control, and maintaining compliance with state and federal regulations. Key Responsibilities: Patient Care & Preparation Greet and prepare patients for procedures Explain procedures and answer patient questions to ensure comfort and cooperation Take patient medical histories relevant to the mammogram procedure Mammogram Imaging Operate mammography equipment to obtain high-quality images Position patients correctly to capture clear and accurate images Monitor image quality and retake images if necessary Safety & Compliance Follow radiation safety guidelines and ALARA principles Maintain compliance with FDA MQSA (Mammography Quality Standards Act) regulations Keep accurate records of procedures performed Equipment Maintenance & Quality Control Perform daily, weekly, and monthly quality control checks Report equipment malfunctions and assist with maintenance Ensure equipment is calibrated and functioning according to standards Teamwork & Communication Collaborate with radiologists and healthcare providers for image review and diagnosis Document findings and maintain detailed patient records Participate in continuing education and training sessions Qualifications: Education: Graduate of an accredited radiologic technology program Certification: Registered with the American Registry of Radiologic Technologists (ARRT) in Radiography (R) and Mammography (M) Experience: Previous experience in mammography preferred but not always required Skills: Strong interpersonal skills, attention to detail, technical proficiency with imaging equipment Licensure & Certification by State (as of latest available data): Most states require licensure or certification for mammography technologists, often through ARRT credentials and additional state-specific requirements. State Licensure/Certification Required? Notes California ✔ Yes Requires state license and ARRT certification Florida ✔ Yes Requires state license through the Florida Department of Health Texas ✔ Yes Licensed through Texas Medical Board; ARRT certification required New York ✔ Yes State license and ARRT or equivalent Illinois ✔ Yes Requires IEMA license in Radiologic Technology Ohio ✔ Yes License required from Ohio Department of Health Pennsylvania ❌ No ARRT certification preferred, not required Washington ✔ Yes State licensure through Washington DOH Oregon ✔ Yes Requires OBMI license and ARRT Michigan ❌ No Certification not mandated, but employers usually require ARRT Arizona ✔ Yes Must be licensed by MRTBE Georgia ✔ Yes License through Georgia Medical Imaging Program Massachusetts ✔ Yes Requires license through the state's Radiation Control Program New Jersey ✔ Yes License required through NJDEP ⚠️ Note: Always check with the specific state regulatory board as requirements may change and can vary by facility type.

VALLEY MEDICAL CENTER The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands, and work environment conditions. Position descriptions are reviewed and revised to meet the changing needs of the organization. TITLE: Technical Support Specialist II (Desktop Support) ROLE: Desktop Support DEPARTMENT: Information Technology, Technical Services. WORK HOURS: As required to fulfill responsibilities. REPORTS TO: Manager/Supervisor, Technical Services PREREQUISITES: * Minimum two (2) years of technical school or similar experience may replace schooling, required. * Minimum two (2) years' experience troubleshooting in a Customer Service or Help Desk Support role. Exceptional customer service skills are a must. * Minimum two (2) years' experience with Wintel PC's and iOS / Apple products, required. * Demonstrated ability to install and repair PC hardware, software, printers, PC peripherals and related equipment via ticketing system. * Minimum two (2) years' experience with the installation or management of Windows 2K Networks. * Experience with Install and support of PC, laptop, tablet and mobile hardware and software via remote management tools (certifications from CompTIA, Microsoft or HDI are a plus). * Comptia A+ OR HDI Desktop Support Technician OR ITIL foundations OR Comptia Project+, required. * Experience with VDI, Citrix, and other virtual desktop technologies. QUALIFICATIONS: * Ability to work independently and in teams with exceptional customer service, troubleshooting, communication, and organizational skills. * Experience with currently installed computer and telephone equipment, operating systems, PC peripherals and desktop applications. * Install, configure, deploy, maintain, troubleshoot, and support computer workstations, laptops, printers, mobile devices, phones and other computer and telecommunications equipment * Diligent, results-oriented work habits. Ability to diagnose and resolve unique, nonrecurring problems associated with application software and operating systems; determine the source of problems and classify their level, priority, and nature. * Ability to set priorities, produce accurate work, and meet deadlines; ability to function in a setting with a wide variety of duties and numerous interruptions. * Demonstrated ability to understand and follow detailed instructions. * Demonstrated continued professional development. * Experience working with project management methodologies and acting as a project resource. UNIQUE PHYSICAL/MENTAL DEMANDS, ENVIRONMENT, AND WORKING CONDITIONS: Requires the ability to move PC's and printers weighing up to 50 lbs. Can tolerate all aspects of a hospital environment specifically in an operating room setting. Requires planning, organizing, and working on multiple tasks at one time. Tolerates ambiguity in instructions and work situations. PERFORMANCE RESPONSIBILITIES: * Generic Job Functions: See Generic Job Description for Administrative Partner. * Essential Responsibilities and Competencies: * High Level independent and team PC troubleshooting skills. Able to troubleshoot complicated, integrated systems. * Detailed documentation and organization skills. * Ability to mentor and assist onboarding new staff. * Keeps CIO/Manager/Supervisor informed of any major system problems. * Prepares for new and changed systems and operating environment by completing training programs as required. * Understands current and emerging technologies and health care trends. * Reports all compromises of security or information to Manager /Supervisor immediately. * Completes assigned tasks within designated time frames. * Operates equipment following established procedures. * Troubleshoots all hardware and software problems, taking appropriate corrective action, or escalates trouble ticket to Supervisor or analyst. Follows up on all problems insuring prompt resolution. * Provides after-hours support according to posted on-call schedule. * Documents all problems and their resolution according to department procedure. Updates, creates, assigns, follows-up, and closes open trouble tickets as needed. * Answers, logs, and follows up on all tickets assigned to Desktop Support queue. * Creates and/or maintains departmental documentation to reflect current environment and any system or procedural changes. TASK LIST: * Escalates technical trouble calls to technical support staff or appropriate resource. * Track equipment for RMA and work orders. * Maintains a trouble call clearance rate in accordance with departmental standards. * Maintain/update customer and equipment database records as well as tracks user problems for trends. * Maintains supplies as needed for production. Date Created: Revised: 7/19, 6/23 Grade: NC06 FLSA: E Cost Center: 8552 Job Qualifications: PREREQUISITES: * Minimum two (2) years of technical school or similar experience may replace schooling, required. * Minimum two (2) years' experience troubleshooting in a Customer Service or Help Desk Support role. Exceptional customer service skills are a must. * Minimum two (2) years' experience with Wintel PC's and iOS / Apple products, required. * Demonstrated ability to install and repair PC hardware, software, printers, PC peripherals and related equipment via ticketing system. * Minimum two (2) years' experience with the installation or management of Windows 2K Networks. * Experience with Install and support of PC, laptop, tablet and mobile hardware and software via remote management tools (certifications from CompTIA, Microsoft or HDI are a plus). * Comptia A+ OR HDI Desktop Support Technician OR ITIL foundations OR Comptia Project+, required. * Experience with VDI, Citrix, and other virtual desktop technologies. QUALIFICATIONS: * Ability to work independently and in teams with exceptional customer service, troubleshooting, communication, and organizational skills. * Experience with currently installed computer and telephone equipment, operating systems, PC peripherals and desktop applications. * Install, configure, deploy, maintain, troubleshoot, and support computer workstations, laptops, printers, mobile devices, phones and other computer and telecommunications equipment * Diligent, results-oriented work habits. Ability to diagnose and resolve unique, nonrecurring problems associated with application software and operating systems; determine the source of problems and classify their level, priority, and nature. * Ability to set priorities, produce accurate work, and meet deadlines; ability to function in a setting with a wide variety of duties and numerous interruptions. * Demonstrated ability to understand and follow detailed instructions. * Demonstrated continued professional development. * Experience working with project management methodologies and acting as a project resource.

This salary rangeis inclusive of several career levels and an offer will be based on the candidate's experience, qualifications, and internal equity. The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands, and work environment conditions. Position descriptions are reviewed and revised to meet the changing needs of the organization. TITLE: Patient Resource Representative JOB OVERVIEW: The Patient Resource Representative position is responsible for scheduling, pre-registration, insurance verification, estimates, collecting payments over the phone, and inbound and outbound call handling for Primary and Specialty Clinics supported by the Patient Resource Center. This includes call handling for specialized access programs: Accountable Care Network Contracts Hotline Call Handling, MyChart Scheduling, and Outbound dialing for Referral Epic Workqueues. DEPARTMNT: Patient Resource Center WORK HOURS: As assigned REPORTSTO: Supervisor, Patient Resource Center PREREQUISITES: * High School Graduate or equivalent (G.E.D.) preferred. * Minimum of 2 years of experience in a call center, or 1 year in a physician's office; with experience using multi-line phone systems, Electronic Medical Record systems, and working with several software programs at the same time. * Demonstrates basic skills in keyboarding (35 wpm) * Computer experience in a windows-based environment. * Excellent communication skills including verbal, written, and listening. * Excellent customer service skills. * Knowledge of medical terminology and abbreviations. Ability to spell and understand commonly used terms, preferred. QUALIFICATIONS: * Ability to function effectively and interact positively with patients, peers and providers at all times. * Ability to access, analyze, apply and adhere to departmental protocols, policies and guidelines. * Ability to provide verbal and written instructions. * Demonstrates understanding and adherence to compliance standards. * Demonstrates excellent customer service skills throughout every interaction with patients, customers, and staff: * Ability to communicate effectively in verbal and written form. * Ability to actively listen to callers, analyze their needs and determine the appropriate action based on the caller's needs. * Ability to maintain a calm and professional demeanor during every interaction. * Ability to interact tactfully and show empathy. * Ability to communicate and work effectively with the physical and emotional development of all age groups. * Ability to analyze and solve complex problems that may require research and creative solutions with patient on the telephone line. * Ability to document per template requirements, gather pertinent information and enter data into computer while talking with callers. * Ability to utilize third party payer/insurance portals to identify insurance coverage and eligibility. * Ability to function effectively in an environment where it is necessary to perform several tasks simultaneously, and where interruptions are frequent * Ability to organize and prioritize work. * Ability to multitask while successfully utilizing varying computer tools and software packages, including: * Utilize multiple monitors in facilitation of workflow management. * Scanning and electronic faxing capabilities * Electronic Medical Records * Telephone software systems * Microsoft Office Programs * Ability to successfully navigate and utilize the Microsoft office suite programs. * Ability to work in a fast-paced environment while handling a high volume of inbound calls. * Ability to meet or exceed department performance standards for Quality, Accuracy, Volume and Pace. * Ability to speak, spell and utilize appropriate grammar and sentence structure. UNIQUE PHYSICAL/MENTAL DEMANDS, ENVIRONMENT AND WORKING CONDITIONS: See Generic for Administrative Partner. PERFORMANCE RESPONSIBILITIES: * Generic Job Functions: See Generic Job Description for Administrative Partner. * Essential Responsibilities and Competencies: * In-depth knowledge of VMC's mission, vision, and service offerings. * Demonstrates all expectations outlined in the VMC Caregiver Commitment throughout every interaction with patients, customers, and staff. * Delivers excellent customer service throughout each interaction: * Provides first call resolution, whenever possible. * Acknowledge if patient is upset and de-escalate using key words and providing options for resolution. * Identify and assess patients' needs to determine the best action for each patient. This is done through active listening and asking questions to determine the best path forward. * A knowledgeable resource for patient/customers that works to build confidence and trust in the VMC health care system. * Schedules appointments in Epic by following scheduling guidelines and utilizing tools and resources to accurately appoint patient. * Generates patient estimates and follows Point of Service (POS) Collection Guidelines to determine patient liability on or before time of service. Accepts payment on accounts with Patient Financial Responsibility (PFR) as well as any outstanding balances, documents information in HIS and provides a receipt for the amount paid. * Strives to meet patients access needs for timeliness and provider, whenever possible. * Applies VMC registration standards to ensure patient records are accurate and up to date. * Ensures accurate and complete insurance registration through the scheduling process, including verifies insurance eligibility or updates that may be needed. * Reviews registration work queue for incomplete work and resolves errors prior to patient arrival at the clinic. * Utilizes protocols to identify when clinical escalation is needed based on the symptoms that patients report when calling. * Takes accurate and complete messages for clinic providers, staff, and management. * Relays information in alignment with protocols and provides guidance in alignment with patient's needs. * Routes calls to appropriate clinics, support services, or community resource when needed. * Coordinates resources when needed for patients, such as interpreter services, transportation or connecting with other resources needed for our patient to be successful in obtaining the care they need. * Identifies, researches, and resolves patient questions and inquiries about their care and VMC. * Inbound call handling for our specialized access programs * A.C.N. Hotline Call handling * Knowledge of contractual requirements for VMC's Accountable Care Network contracts and facilitates care in a way that meets contractual obligations. * Applies all workflows and protocols when scheduling for patients that call the A.C.N. Hotline * Completes scheduling patients for all departments the PRC supports. * Facilitates scheduling for all clinics not supported by the PRC. * Completes registration and transfer call to clinic staff to schedule. * Completes the MyChart Scheduling process for appointment requests and direct scheduled appointments. * Utilizes and applies protocols as outlined for MyChart scheduling * Meet defined targets for MyChart message turnaround time. * Outbound dialing for patient worklists * Utilizes patient worklists to identify patients that require outbound dialing. * Outbound dialing for referral work queues. * Utilizes referral work queue to identify patients that have an active/authorized referral in the system and reaches out to complete scheduling process. * Schedules per department protocols * Updates the referral in alignment with the defined workflow. * Receives, distributes, and responds to mail for work area. * Monitor office supplies and equipment, keeping person responsible for ordering updated. * Other duties as assigned. Created: 1/25 Grade: OPEIUC FLSA: NE CC: 8318 #LI-Remote Job Qualifications: PREREQUISITES: 1. High School Graduate or equivalent (G.E.D.) preferred. 2. Minimum of 2 years of experience in a call center, or 1 year in a physician's office; with experience using multi-line phone systems, Electronic Medical Record systems, and working with several software programs at the same time. 3. Demonstrates basic skills in keyboarding (35 wpm) 4. Computer experience in a windows-based environment. 5. Excellent communication skills including verbal, written, and listening. 6. Excellent customer service skills. 7. Knowledge of medical terminology and abbreviations. Ability to spell and understand commonly used terms, preferred. QUALIFICATIONS: 1. Ability to function effectively and interact positively with patients, peers and providers at all times. 2. Ability to access, analyze, apply and adhere to departmental protocols, policies and guidelines. 3. Ability to provide verbal and written instructions. 4. Demonstrates understanding and adherence to compliance standards. 5. Demonstrates excellent customer service skills throughout every interaction with patients, customers, and staff: a. Ability to communicate effectively in verbal and written form. b. Ability to actively listen to callers, analyze their needs and determine the appropriate action based on the caller's needs. c. Ability to maintain a calm and professional demeanor during every interaction. d. Ability to interact tactfully and show empathy. e. Ability to communicate and work effectively with the physical and emotional development of all age groups. 6. Ability to analyze and solve complex problems that may require research and creative solutions with patient on the telephone line. 7. Ability to document per template requirements, gather pertinent information and enter data into computer while talking with callers. 8. Ability to utilize third party payer/insurance portals to identify insurance coverage and eligibility. 9. Ability to function effectively in an environment where it is necessary to perform several tasks simultaneously, and where interruptions are frequent 10. Ability to organize and prioritize work. 11. Ability to multitask while successfully utilizing varying computer tools and software packages, including: a. Utilize multiple monitors in facilitation of workflow management. b. Scanning and electronic faxing capabilities c. Electronic Medical Records d. Telephone software systems e. Microsoft Office Programs 12. Ability to successfully navigate and utilize the Microsoft office suite programs. 13. Ability to work in a fast-paced environment while handling a high volume of inbound calls. 14. Ability to meet or exceed department performance standards for Quality, Accuracy, Volume and Pace. 15. Ability to speak, spell and utilize appropriate grammar and sentence structure.

Clinic Network The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands and work environment conditions. Position descriptions are reviewed and revised to meet the changing needs of the organization. This salary range may be inclusive of several career levels at Valley Medical Center and will be narrowed during the interview process based on several factors, including (but not limited to) the candidate's experience, qualifications, location, and internal equity. TITLE: Intake Specialist JOB OVERVIEW: The Intake Specialist is responsible for triage of incoming calls for services at Valley Medical Center's Psychiatry and Counseling Clinic (PCC), scheduling new patients, processing incoming referrals, and providing information to both external and internal customers who are seeking mental health services. AREA OF ASSIGNMENT: Psychiatry and Counseling Clinic HOURS OF WORK: Monday - Friday 8- 5pm, hours may vary depending on coverage needs. RESPONSIBLE TO: Manager, Clinic PREREQUISITES: * Bachelor's degree in psychology, social work or related field required. An additional four (4) years of relevant and applicable experience may substitute degree requirement. Master's degree in psychology or social work preferred. * Associates degree may be considered if actively enrolled and working toward full licensure. * Two years' experience in an outpatient behavioral health setting * Working Knowledge of DSM 5, psychiatric medications, and therapeutic modalities. * Experience with insurance health care plans preferred. * Knowledge of South King County mental health resources preferred. * Experience using MS Word, Excel, EHR (electronic health records) and other programs related to position. QUALIFICATIONS: * Professional written and verbal communication skills. * Ability to problem solve, exhibit independent decision making skills and work with minimal direct supervision. * Strong relational and customer service skills for engaging with individuals from diverse backgrounds, addressing a range of medical, mental health and developmental needs primarily on the phone. * Must understand mental health and chemical dependency inpatient, partial hospital, intensive outpatient program (IOP) and outpatient/therapeutic modalities. * Ability to work in an environment with continual change, ability to assimilate new information, and use it as needed in daily operations. UNIQUE PHYSICAL/MENTAL DEMANDS, ENVIRONMENT, AND WORKING CONDITIONS: See Generic for Clinical Support Partner PERFORMANCE RESPONSIBILITIES * Generic Job Functions: See Generic Job Description for Clinical Support Partner * Essential Responsibilities and Competencies: * Triage incoming calls to the clinic. Assess if caller is eligible for care at PCC and if not, provide caller with referral to more appropriate services. * Quickly establish rapport over the phone to gather necessary information to accurately assess the caller's needs. * Schedule patient with appropriate provider(s). Complete triage and insurance verification forms. * Provide community information and referrals for physicians and staff throughout VMC clinics and hospital network as well as local area physicians and providers. * Provide referrals when appropriate for adult/child/adolescent, mental health or CD problems. * Refers patients as necessary to ER, contacting DCR's or 911. * Work as part of an integrated team comprised of a Medical Director, Clinic Manager, and Clinic Supervisor. * Adheres to all VMC policies and Patients are First - Service Culture Guidelines. * Performs other related job duties as required. Grade: NC05 Revised 1/02, 6/04, 4/07, 2/09, 9/10, 8/24 Reviewed: 1/2013, 5/2016 #LI-Hybrid Job Qualifications: PREREQUISITES: * Bachelor's degree in psychology, social work or related field required. An additional four (4) years of relevant and applicable experience may substitute degree requirement. Master's degree in psychology or social work preferred. * Associates degree may be considered if actively enrolled and working toward full licensure. * Two years' experience in an outpatient behavioral health setting * Working Knowledge of DSM 5, psychiatric medications, and therapeutic modalities. * Experience with insurance health care plans preferred. * Knowledge of South King County mental health resources preferred. * Experience using MS Word, Excel, EHR (electronic health records) and other programs related to position. QUALIFICATIONS: * Professional written and verbal communication skills. * Ability to problem solve, exhibit independent decision making skills and work with minimal direct supervision. * Strong relational and customer service skills for engaging with individuals from diverse backgrounds, addressing a range of medical, mental health and developmental needs primarily on the phone. * Must understand mental health and chemical dependency inpatient, partial hospital, intensive outpatient program (IOP) and outpatient/therapeutic modalities. * Ability to work in an environment with continual change, ability to assimilate new information, and use it as needed in daily operations.

Wage Range: $32.27 - $51.64 per hour Posted wage ranges represent the entire range from minimum to maximum. For jobs with more than one level, the posted range reflects the minimum of the lowest level and the maximum of the highest level. Some positions also offer additional premiums based on shift, certifications or degrees. Job offers are determined based on a candidate's years of relevant experience, level of education and internal equity. Job Summary: Responsible for case managing patients enrolled in the cardiac and pulmonary rehabilitation programs, for providing wellness and fitness related services to the public as well as EvergreenHealth employees. Primary Duties: Conducts initial assessment of patients and develop a treatment plan tailored to meet patient and program goals. Provides surveillance of patients during exercise and adjust their exercise regime when indicated. The surveillance includes but not limited to EKG and hemodynamic responses and interpretation. Provides home exercise guidelines. Serves as liaison between the patient and other healthcare providers to provide a continuum of care. Identifies and facilitates referrals to other healthcare providers (i.e., Psychiatrist, Dietician, Vocational Counselor, etc.) as determined by the patient's treatment plan. Implements behavior change strategies to facilitate modification in the patient's cardiac risk factor profile. Performs other duties as assigned. License, Certification, Education or Experience: REQUIRED for the position: Bachelor's degree in exercise science or related field Experience in exercise prescription group exercise supervision, and age-appropriate education with cardiovascular and pulmonary rehabilitation patients Demonstrated advanced knowledge in exercise physiology, cardiovascular physiology, and cardiovascular disease testing and treatments. Strong skillset in ECG/arrhythmia recognition ACSM Exercise Specialist, AACVPR Certified Cardiac Rehabilitation Professional, or RCEP certification within 6 months of hire Current BLS for healthcare providers at date of hire Current Healthcare Provider ACLS certification within three months of hire DESIRED for the position: Master's degree in exercise science or related field. 2 years of experience in cardiac or pulmonary rehabilitation. Experience in all phases of cardiac and pulmonary rehabilitation. Experience in case management and creating individual treatment plans for cardiac and pulmonary patients. Benefit Information: Choices that care for you and your family At EvergreenHealth, we appreciate our employees' commitment and contribution to our success. We are proud to offer the following benefits and resources for our per diem staff to help maintain and improve health and financial well-being. Washington Paid Sick Leave (WPSL) Participation in 457(b) retirement plan Free parking Cafeteria & Gift Shop Discount View a summary of our total rewards available to full and part time benefit eligible EvergreenHealth team members by clicking on the link below.2025 Benefits Guide

Patient Financial Services The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands and work environment conditions. Position descriptions are reviewed and revised to meet the changing needs of the organization. TITLE: Patient Financial Services Revenue Specialist JOB OVERVIEW: The PFS Revenue Specialist position is responsible for the accurate and timely review on pre-determined balance threshold assigned accounts for UB and HCFA claims. This position will manage high dollar balances as well as accounts specific to first and third party auto insurance companies for injuries sustained in a non-work related accident. The PFS Revenue Specialist will also facilitate the completion of forms by the patient (e.g. COB, Accident Questionnaires, Pre-Existing Condition, newborn eligibility) as requested by the payor. This includes contacting the patient by phone, drafting letters and/or site visit(s) to the patients' primary residence. ROLE: See Administrative Partner for generic . AREA OF ASSIGNMENT: Patient Financial Services FLSA: Exempt Professional HOURS OF WORK: As necessary to complete the job according to business needs. RESPONSIBLE TO: Manager, Patient Financial Services PREREQUISITES: * High school graduate or equivalent (G.E.D.); post high school college or training preferred. * Three or more years' experience in health care industry required. * Three or more years' experience in Customer Service required. * Experience in successfully managing receivables with high dollar balances (>$20K) required. This includes follow up, billing, appeals and denial resolution. * Experience in handling both hospital and professional claims preferred. * Data entry skills and intermediate knowledge of Excel, Word and Outlook required. * Experience in follow up and denial resolution of various financial classes preferred. * Experience in Community Outreach, including visits to patient's home and/or place of business required. * Experience filing documents with State and Federal Agencies preferred. * Prior experience with Epic, Epremis, and Chartmaxx preferred. Page 2 - (Patient Financial Services Revenue Specialist) * Possess a valid driver's license and a driving record with no moving violations. * Access to a working vehicle required for field visits. QUALIFICATIONS: * Excellent organizational and time management skills. * Is flexible, adaptable, and can effectively cope with change. * Demonstrates skills in typing and use of personal computers. * Experience with analyzing EOB's from various insurance companies/payers. * Excellent customer service skills. Demonstrates the ability to communicate with confidence, tact, poise, courtesy, respect, and compassion. * Demonstrates effective communication and interpersonal skills within a diverse population. * Demonstrates the ability to communicate effectively in English, including verbally and in writing. Effective communication includes the ability to spell accurately and write legibly. * Practices active listening and uses a variety of questioning techniques. * Demonstrates the ability to convey information fluently, interpreting and clarifying details and explaining rationale. * Able to prioritize tasks, carry out assignments independently and within a team. * Demonstrate a commitment to the organizational values by displaying a professional attitude and appropriate conduct in all situations * Neat and well groomed in appearance. * Regular and punctual attendance is a condition of employment. UNIQUE PHYSICAL/MENTAL DEMANDS, ENVIRONMENT, AND WORKING CONDITIONS: See generic for administrative partner. PERFORMANCE RESPONSIBILITIES A. Generic Job Functions: See Generic Job Description for Administrative Partner B. Unique Job Functions: * Performs timely and accurate follow up of all high dollar outstanding balances; >$20,000 hospital, >$1,500 professional. * Completes high dollar report and facilitates bi-weekly high dollar meeting with PFS Leadership to provide current status of outstanding balances. * Conducts field visits for completion of patient forms as requested by the insurance payers. * Files liens to secure funds on pending TPL claim settlements. Page 3 - (Patient Financial Services Revenue Specialist) * Handles workqueues related to newborn eligibility and contacts subscriber to add the patient to policy and/or provide updated insurance information. * Researches denied claims from payers to determine steps that need to be taken for the purpose of securing payment; including but not limited to drafting appeal letters, interacting with department personnel, third party payers, attorneys and patients. * Maintains knowledge of state and payer requirements as a fundamental business practice responsibility under Valley Medical Center's Corporate Compliance program. Reports payor changes to Manager as appropriate. * Works collaboratively and promotes an amicable working environment developing effective working relationships with key associates (HIM, Patient Access, Hospital & Clinic Departments) * Reviews Explanation of Benefits (EOB's) and vouchers, to pursue payment of claims. * Responsible for ensuring accounts are reimbursed properly to include contacting the appropriate insurance company to secure and expedite payments through the follow-up and appeals resolution processes. * Understands and adheres to all federal, state, and local payer-billing requirements. * Contacts insurance company/ third parties, patients, physicians and/or departmental staff to obtain necessary or missing information. * Identify, analyze and resolve payment barriers. * Contacts payers and attorneys to collect outstanding payments. * Demonstrated knowledge of the current functionality of patient accounting systems. * Clearly documents activities and notes accounts as appropriate in all systems. * Responds to requests for information, supporting documentation and other activities required to expedite and receive payment on claim. * Responsible for editing patient insurance information on accounts in accordance with the policy and procedure. * Communicates any content deficiencies or contracting issues to Leadership. * Contacts insurance company/ third parties, patients, physicians and/or departmental staff to obtain necessary or missing information. * Identify, analyze and resolve payment barriers. * Contacts payers and attorneys to collect outstanding payments. * Demonstrated knowledge of the current functionality of patient accounting systems. * Clearly documents activities and notes accounts as appropriate in all systems. * Responds to requests for information, supporting documentation and other activities required to expedite and receive payment on claim. * Responsible to transfer account status to self-pay, request adjustments for administrative, charity care, special patient care scholarship programs when appropriate for account resolution. Page 4 - (Patient Financial Services Revenue Specialist) * Pulls itemized statements and Explanation of Benefits as necessary for claim submission, rebilling or appeal. * Clearly documents activities and notes accounts as appropriate in all systems. * Responds to requests for information, supporting documentation and other activities required to expedite and receive payment on claim. * Faxes and / or mails account information to the insurance companies when appropriate. * Outgoing correspondence (internal or external) must be written in a clear, concise, and professional manner. * Informs Technical Coordinator of system issues to enhance process. * Escalates any issues or concerns regarding individual insurance companies, including problem accounts when appropriate intervention is required. * Returns all phone calls within 24 hours of receipt of message. * Utilizes payer / provider instruction (online) manuals and bulletins, hospital policy / procedures, and other resource materials. * Participate in and attend meetings and training as required. * Cross-trains for other related business office functions to ensure smooth operation of the department. May be assigned duties across functional areas as needed. * Maintains a consistent level of production that is within department standards. * Facilitate proper escalation of accounts and patients' concerns when necessary. * Documents receipt of audits and audit outcome at the account level. * Adheres to policies, procedures and objectives as required by VMC. * Maintains confidentiality of all protected health information. * Performs all job functions in a manner consistent with Valley's expectations as defined in Valley Values. * Performs other related job duties as required. Created 10/15 Grade: NC03 FLSA: NE Job Qualifications: PREREQUISITES: * High school graduate or equivalent (G.E.D.); post high school college or training preferred. * Three or more years' experience in health care industry required. * Three or more years' experience in Customer Service required. * Experience in successfully managing receivables with high dollar balances (>$20K) required. This includes follow up, billing, appeals and denial resolution. * Experience in handling both hospital and professional claims preferred. * Data entry skills and intermediate knowledge of Excel, Word and Outlook required. * Experience in follow up and denial resolution of various financial classes preferred. * Experience in Community Outreach, including visits to patient's home and/or place of business required. * Experience filing documents with State and Federal Agencies preferred. * Prior experience with Epic, Epremis, and Chartmaxx preferred. Page 2 - (Patient Financial Services Revenue Specialist) * Possess a valid driver's license and a driving record with no moving violations. * Access to a working vehicle required for field visits. QUALIFICATIONS: * Excellent organizational and time management skills. * Is flexible, adaptable, and can effectively cope with change. * Demonstrates skills in typing and use of personal computers. * Experience with analyzing EOB's from various insurance companies/payers. * Excellent customer service skills. Demonstrates the ability to communicate with confidence, tact, poise, courtesy, respect, and compassion. * Demonstrates effective communication and interpersonal skills within a diverse population. * Demonstrates the ability to communicate effectively in English, including verbally and in writing. Effective communication includes the ability to spell accurately and write legibly. * Practices active listening and uses a variety of questioning techniques. * Demonstrates the ability to convey information fluently, interpreting and clarifying details and explaining rationale. * Able to prioritize tasks, carry out assignments independently and within a team. * Demonstrate a commitment to the organizational values by displaying a professional attitude and appropriate conduct in all situations * Neat and well groomed in appearance. * Regular and punctual attendance is a condition of employment.

The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands, and work environment conditions. Position descriptions are reviewed and revised to meet the changing needs of the organization. TITLE: Clinical Documentation Specialist RN JOB OVERVIEW: The Clinical Documentation Specialist position facilitates accurate documentation for severity of illness and quality in the medical record. This involves extensive record review, interaction with physicians, health information management professionals, and nursing staff. Active participation in team meetings and education of staff in the documentation improvement process is a key role. DEPARTMENT: Health Information Management HOURS OF WORK: Days Monday - Friday. RESPONSIBLE TO: Manager, Clinical Documentation Improvement PREREQUISITES: * Current unrestricted WA State Registered Nurse license, required. * Bachelor's degree in Nursing, preferred. * Minimum five years recent clinical experience as an RN working in an acute care setting or with experience in Utilization Review * Pass a pre-hire Clinical Exam with a minimum score of 70% * Effective communication with Providers QUALIFICATIONS: * Knowledge of hospital clinical practice standards for physicians and other health care providers. * Knowledge of ancillary service departments, quality control and safety standards. * Critical thinking, problem solving and deductive reasoning skills. * Familiarity with health care audit and research design. * Knowledge of Pathophysiology and Disease process. * Functional knowledge of DRG coding systems. * Working experience with Utilization Review activities and general knowledge of JCAHO, PRO, HCFA, and other regulatory bodies. * Knowledge of third-party payer review, reimbursement systems and utilization monitoring requirements for acute care facilities. * Meet productivity guidelines. * Ability to learn/develop the skills necessary to perform and meet goal standards * Organizational, analytical, writing, and interpersonal skills * Dependable, self-directed, and pleasant * Critical thinking, problem solving and deductive reasoning skills * Knowledge of Pathophysiology and Disease Process * Basic Computer skills - familiarity with Windows based software programs * Knowledge of regulatory environment * Understand and support documentation strategies (upon completion of training) * Knowledge of Core Measure and Patient Safety Indicators (upon completion of training) UNIQUE PHYSICAL/MENTAL DEMANDS, ENVIRONMENT AND WORKING CONDITIONS: See Generic for Administrative Partner. PERFORMANCE RESPONSIBILITIES: A. Generic Job Functions: See Generic Job Description for Administrative Partner. B. Essential Responsibilities and Competencies * Reviews EMR for completeness and accuracy for severity of illness and quality using the documentation strategies. * Accurate and timely record review. * Recognize opportunities for documentation improvement. * Initiates severity worksheet for inpatients. * Formulate clinically credible documentation clarifications. * Request documentation clarifications as appropriate for SOI, Core Measures, and Patient Safety. * Effective and appropriate communication with physicians. * Timely follow up on all cases and resolution of those with clinical documentation clarifications. * Communicates with HIM staff and resolves discrepancies. * Accurate input of data for reconciliation of case. * Provide necessary information and education to physicians and staff to facilitate the appropriate documentation goals. * Identify any barriers to completion of documentation goals with appropriate interventions. * Review of regulations and coding guidelines through seminars, meetings, and materials. * In cooperation with the director of PFS/HIM, present education sessions to physicians and other VMC providers regarding documentation regulations and chart audit findings. * Maintains confidentiality of all accessible patient financial or medical records information. * Demonstrates the awareness of the importance of cost containment for the department. Provide suggestions regarding process or quality improvement opportunities to department manager. * Other duties as assigned to facilitate accurate, timely patient account management. Date Created: 5/18, updated 7/22 Grade: NC11 FLSA: E Cost Center: 8490 Job Qualifications: PREREQUISITES: * Current unrestricted WA State Registered Nurse license, required. * Bachelor's degree in Nursing, preferred. * Minimum five years recent clinical experience as an RN working in an acute care setting or with experience in Utilization Review * Pass a pre-hire Clinical Exam with a minimum score of 70% * Effective communication with Providers QUALIFICATIONS: * Knowledge of hospital clinical practice standards for physicians and other health care providers. * Knowledge of ancillary service departments, quality control and safety standards. * Critical thinking, problem solving and deductive reasoning skills. * Familiarity with health care audit and research design. * Knowledge of Pathophysiology and Disease process. * Functional knowledge of DRG coding systems. * Working experience with Utilization Review activities and general knowledge of JCAHO, PRO, HCFA, and other regulatory bodies. * Knowledge of third-party payer review, reimbursement systems and utilization monitoring requirements for acute care facilities. * Meet productivity guidelines. * Ability to learn/develop the skills necessary to perform and meet goal standards * Organizational, analytical, writing, and interpersonal skills * Dependable, self-directed, and pleasant * Critical thinking, problem solving and deductive reasoning skills * Knowledge of Pathophysiology and Disease Process * Basic Computer skills - familiarity with Windows based software programs * Knowledge of regulatory environment * Understand and support documentation strategies (upon completion of training) * Knowledge of Core Measure and Patient Safety Indicators (upon completion of training)

Clinic Network The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands and work environment conditions. Position descriptions are reviewed and revised to meet the changing needs of the organization. TITLE: Medical Assistant ROLE: See for Clinical Support Partner for generic job duties. AREA OF ASSIGNMENT: Clinic network HOURS OF WORK: Variable RESPONSIBLE TO: Clinic Manager PREREQUISITES: * Vetted by the State through testing as a Medical Assistant Certified * Good to excellent computer skills including the ability to successfully navigate between multiple applications * 1 year of experience preferred * Able to communicate effectively in oral and written form in English language. * Current American Heart Association CPR/BLS for Healthcare Providers required. QUALIFICATIONS: Legal Concepts * Perform within legal and ethical boundaries * Document patient communication and clinical treatments accurately and appropriately * Maintain medical records * Comply with State, Federal and regulatory agencies * Demonstrated knowledge and comprehension of Medical Assistant scope and role * Demonstrated ability to engage and master the scope and role of a MA within a fast-pace environment * Demonstrated ability to comprehend, execute and act within the limits of MA scope of practice while under the direction of a health care practitioner * Demonstrated ability to function effectively in an environment where it is necessary to perform several tasks simultaneously, and where interruptions are frequent * Demonstrate clear understanding of clinic structure and design Communication * Neat and well-groomed appearance, business professional * Recognize and respect cultural diversity * Demonstrated ability to maintain a calm demeanor at all times * Employ professional telephone and interpersonal techniques * Recognize and respond effectively to verbal, nonverbal and written communications * Receive, organize, prioritize, store and maintain transmittable information utilizing electronic technology * Serve as a "communication liaison" between the physician and patient * Demonstrated ability to speak, spell and utilize appropriate grammar, sentence structure and hospital and network approved abbreviations * Ability to communicate and work effectively with the physical and emotional development of all age groups * Possess excellent customer service and patient care skills * Interacts in a friendly, professional manner with a wide range of patients, operations staff, physicians, and other departments in Valley Medical Center Patient Care * Anticipate and facilitate provider work flow * Inform and update patient of anticipated wait times * Assist providers with patient flow time management * Perform initial intake screening by "verifying" reason for patient visit * Obtain and record patient information * Obtain vital signs per network policy for each patient visit * Prepare and maintain examination and treatment areas * Prepare patient for examinations procedure and treatments * Assist with examination, procedures and treatments * Maintain and update all medication and immunization records * Maintain, reviews and updates health maintenance records * Complete all forms and data sets for patient care to the maximum limit of scope * Schedule , coordinate and monitor appointments * Complete patient recalls daily Operational Functions * Apply principles of aseptic techniques and infection control * Practice standard precautions, including hand washing and disposal of biohazards * Comply with quality assurance practices * Perform inventory of supplies and equipment * Perform routine maintenance of administrative and clinical equipment * Apply computer and other electronic equipment techniques to support office operations * Perform methods of quality control Practice Finances * Review and complete ancillary charges for office visits * Perform "clean" billing submittals UNIQUE PHYSICAL/MENTAL DEMANDS, ENVIRONMENT, AND WORKING CONDITIONS: As listed through out the document PERFORMANCE RESPONSIBILITIES A. Generic Job Functions: See Generic Job Description for Clinical Support Partner * Unique Job Functions: (performed in accordance with supervision requirements established by statute and administrative code.) Medical Assisting In order to serve the patient successfully the MA needs to have the ability to conceptualize role and responsibility. The MA is a liaison between the patient and provider. The MA understands that they are here to "serve" the patient. They must understand that resources in healthcare are limited. Concepts of anticipation and preparation for patient visits are essential for success. Pertinent and successful patient care interactions require the ability to apply concepts of critical thinking. The MA must independently understand scope and how to determine safe practice technique. They must have the ability to comprehend that provider success and efficiency is coupled with their ability to understand patient flow, anticipate patient needs and to appropriately work to the maximum limit of certification. The MA is responsible for asking "what can I do to facilitate meeting the needs of the patient?" at each visit. They must have the ability to comprehend, understand and value their role and that of those whom they work with. The MA is responsible for gathering all necessary information such that the provider visit is focused on patient care and clinical diagnosis. * Performs venous and capillary invasive procedures for blood withdrawal * Performs intradermal, subcutaneous and intramuscular injections * Applies, or assists with application of, durable medical equipment * Administers medications as ordered by the provider and per scope of practice * Administers immunizations * Performs tympanograms, and ear irrigations (with Provider order) * Performs waived Laboratory Tests * Gives approved instructions and patient education to patients BACK OFFICE DUTIES/FACILITATOR It's essential to maintain a calm demeanor to manage multiple tasks while in the back office. Messages from patients, orders from providers, and faxes are coming in throughout the day at a fast rate so it is imperative to be checking each system to ensure a smooth process. As a MA, your job is to multitask, prioritize, organize and facilitate workflow for the provider. A well rounded MA should be able to instill confidence in the provider by following through on their requests and continuing an exceptional patient care experience. The following are some of the main duties: participate in huddles with providers to anticipate needs/orders/procedures for the day, view daily schedule throughout the day to track when patients arrive in order to communicate/assign, read, investigate and forward messages to appropriate provider (if needed), contact patient when messages have been answered and record message in EMR, call pharmacies to call in prescriptions that have been approved in EMR or refax through electronic fax, facilitate care management calls if necessary, expedite written orders from provider (no verbal orders of any kind), fax or mail paperwork to pharmacies, other medical centers and/or patients. Ensure all paperwork is signed off by appropriate provider in a timely manner. 1. Manages messaging and order workflow * Organizes and allocates orders in a timely fashion * Researches and responds to messages in a timely fashion * Acts as liaison between the PSR, MA and Provider Clinical Partner Addendum - Medical Assistant * Specialist Clinics * Prefer minimum 1.-2 years' experience in the specialty area related to position vacancy. * OBGYN Clinic * Position requires a minimum two years of recent OBGYN (outpatient/medical office) medical assisting experience Job Qualifications: PREREQUISITES: * Vetted by the State through testing as a Medical Assistant Certified * Good to excellent computer skills including the ability to successfully navigate between multiple applications * 1 year of experience preferred * Able to communicate effectively in oral and written form in English language. * Basic Life Support (BLS) for Health Care Providers issued by the American Heart Association (AHA) required. QUALIFICATIONS: Legal Concepts * Perform within legal and ethical boundaries * Document patient communication and clinical treatments accurately and appropriately * Maintain medical records * Comply with State, Federal and regulatory agencies * Demonstrated knowledge and comprehension of Medical Assistant scope and role * Demonstrated ability to engage and master the scope and role of a MA within a fast-pace environment * Demonstrated ability to comprehend, execute and act within the limits of MA scope of practice while under the direction of a health care practitioner * Demonstrated ability to function effectively in an environment where it is necessary to perform several tasks simultaneously, and where interruptions are frequent * Demonstrate clear understanding of clinic structure and design

Welcome to a medical center where you're the center of attention. Pay range: * Hourly $32.64 - $52.88 Overlake Hospital Medical Center has an outstanding opportunity for an EEG Technician or Technologist. It is an exciting time, as we expand our services to the community and continue to offer our patients exceptional care. In our growing EEG Department, you will be joining an exceptional team of three, experienced EEG Techs with the plan to grow the team further in the next year. The EEG Tech will perform routine, Ambulatory EEG and continuous EEG as ordered by physicians. The ideal candidate will have knowledge of inpatient/outpatient and EMU patient interaction, standard EEG procedures, electrode application, EEG apparatus calibration, maintenance of records and files, accurate and timely billing procedures and ordering supplies/equipment. The EEG Tech will follow the policies, procedures, and practices outlined in the Code of Conduct and Organizational Ethics policy. Full-Time, 1.0 FTE, Shifts Variable (Mid, Nights, Overnights) Qualifications EEG Technician: * Associate's degree preferred * Current CPR Certification required * One year previous experience as an EEG Technologist or other clinical patient care experience required. Acute care hospital experience preferred. * Computer skills required. Hospital database (EPIC) preferred. * Potential exposure to facility borne infection. Use of gloves, gowns, masks, and goggles required as stated in process standards. Work is performed in well-lit, climate controlled environment. * Must possess sufficient flexibility to attach electrodes to patients regardless of position/condition. Must be able to transport EEG equipment to various units. EEG Technologist: * Sufficient for Registry eligibility. Associate's degree preferred. * Registered EEG Technologist by The American Board of Registration of Electroencephalographic and Evoked Potential Technologists (ABRET) strongly preferred. If registry eligible, must become registered within one year of employment. * Current CPR certification required. * One year previous experience as an EEG Technologist required, preferably in a hospital setting. * Computer skills required. Hospital database (EPIC) preferred. * Potential exposure to facility borne infection. Use of gloves, gowns, masks, and goggles required as stated in process standards. Work is performed in well-lit, climate controlled environment. * Must possess sufficient flexibility to attach electrodes to patients regardless of position/condition. Must be able to transport EEG equipment to various units. Why join Overlake? We're proud to offer benefits that support you in every stage of your career and life. But it's our inspirational culture that has made us one of America's Top 150 places to work in healthcare for several years in a row. * Local, visible leaders who care about you. * A values-based work environment. * Medical insurance premiums as low as $0 per month. * Many Overlake services covered at 100%. * Tuition reimbursement up to $10,000 per year. * Generous retirement plan matching starting at 5% and increasing to 7% after five years with immediate vesting. * Pre-tax and Roth after tax retirement savings plans. * An expanded Employee Assistance Program. * A caregiver support program to help with everything from childcare to eldercare. * Free parking and Orca transit passes. If this sounds like an environment where you'll thrive, we'd love to hear from you. How much will this job pay? Posted pay ranges represent the entire pay scale, from minimum to maximum. For jobs with more than one level, the posted range reflects the minimum of the lowest level and the maximum of the highest level. Some positions also offer additional pay based on shift, certification or level of education. Job offers are determined based on a candidate's years of relevant experience and internal equity. If you have questions about Overlake's pay practices or the pay for a specific position, please contact ***********************

We at Bestica believe our success is a direct result of hard work and outstanding employee dedication. Our environment is dynamic, friendly, and collaborative. We foster a positive culture, where innovation and synergy are encouraged to build our workplace into a community of like-minded, passionate people. Bestica is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If this opportunity aligns with your capabilities and career desires, please take a moment to visit our website at ****************

The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands, and work environment conditions. Position descriptions are reviewed and revised to meet the changing needs of the organization. TITLE: ED Admitting Registrar JOB OVERVIEW: Creates accurate and thorough registration records for each patient visit. Secures appropriate signatures, financial information, and documents. Collects all insurances and screens for eligibility. Identifies and collects patient balance money. DEPARTMENT: Emergency Department WORK HOURS: Variable hours as posted REPORTS TO: Department Manager PREREQUISITES: * High School Graduate or equivalent (G.E.D.). * Demonstrated basic skills in keyboarding (45 wpm) * Previous work experience in customer service and general clerical/office procedures * Preferred experience in a hospital, medical office/clinic, or insurance company QUALIFICATIONS: * Excellent customer service skills * Demonstrated knowledge of medical terminology and abbreviations * Demonstrates effective verbal, listening and interpersonal skills with a diverse population. * Demonstrates ability to carry out assignments independently and exercise good independent judgment. * Demonstrates excellent organizational and time management skills. * Able to maintain a professional demeanor in stressful situations. * Able to learn and work with multiple software/hardware products. * Demonstrates reliable attendance and job performance UNIQUE PHYSICAL/MENTAL DEMANDS, ENVIRONMENT AND WORKING CONDITIONS: Must be able to stand or sit for extended periods. Must be able to walk and push a wheeled cart with a computer and supplies weighing up to 40 lbs. Must be able to withstand the repetitive motion of keyboarding for extended periods of time. Must be able to lift files, reference books, supplies and/or other documents up to 10 lbs. Must be able to push patients in wheelchairs from the admitting department to the patient care area. Must be able to respond to patients, physicians, and other customers questions, concerns, and comments professionally. PERFORMANCE RESPONSIBILITIES: * Generic Job Functions: See Generic Job Description for Administrative Partner. * Essential Responsibilities and Competencies: * Adheres to Valley Medical Center's Patient Identification guidelines * Accurately and thoroughly collects, analyzes, and records demographic, insurance/third party coverage, financial and limited clinical data in computer system. Ensures information source is appropriate. * Updates and edits information in computer system, ensuring all fields are populated correctly and appropriately. * Scans copies of appropriate documentation; including, but not limited to, photo ID, insurance cards, referral, or authorization information. * Reviews and explains all registration, financial and regulatory forms prior to obtaining signatures from patient or appropriate patient representative. * Collects information required for clean claim processing including, but not limited to, diagnosis and procedure codes, complete insurance information and patient demographics. * Performs daily audit of registered accounts utilizing both EPIC and vendor tools to ensure accuracy. * Assesses patient liability on or before time of service. Accepts payment on accounts with Patient Financial Responsibility (PFR) as well as any outstanding balances, documents information in HIS and provides a receipt for the amount paid. * Refers patients to financial advocates who need in-depth financial assistance with their account, need a price quote or wish to make payment arrangements * Refers to financial advocates accounts that are unable to be financially cleared * Provide information regarding our financial assistance program to patients who may need assistance with their account and/or refers to financial advocate. * Assists patients by providing directions, answering questions, and acting as liaison with other departments. * Understands Valley Medical Centers Safety Event Reporting process. * Actively participates in all workflow design or process improvement work groups, as assigned by manager or lead. * Notify manager or training coordinator when new insurance regulations are identified so that all admitting, health information management, and patient account staff can be educated about the new requirements. * Utilize all manuals, contacts, and information available within the Patient Access office as a resource for quality and accurate information. * Maintains confidentiality of all accessible patient financial and medical records information and views information only on a need-to-know basis. * Completes annual learning requirements assigned by department and organization. * Adheres to hospital and department guidelines concerning dress and display of name badge, presenting an appearance appropriate to the work environment. * Adheres to Service Culture Guidelines to enhance the patient experience; focusing on patients are First and patient satisfaction. * Demonstrates awareness of the importance of cost containment for the department by providing suggestions regarding process or quality improvement opportunities to department management. * Performs all job functions in a manner consistent with Valley's cultural expectations defined as Valley Values. These characteristics include quality performance, demonstrating compassion, respect, teamwork, community-centered awareness, and innovation. * Other duties and responsibilities as assigned. Created: 1/25 Grade: OPEIU-C FLSA: NE Job Qualifications: PREREQUISITES: * High School Graduate or equivalent (G.E.D.). * Demonstrated basic skills in keyboarding (45 wpm) * Previous work experience in customer service and general clerical/office procedures * Preferred experience in a hospital, medical office/clinic, or insurance company QUALIFICATIONS: * Excellent customer service skills * Demonstrated knowledge of medical terminology and abbreviations * Demonstrates effective verbal, listening and interpersonal skills with a diverse population. * Demonstrates ability to carry out assignments independently and exercise good independent judgment. * Demonstrates excellent organizational and time management skills. * Able to maintain a professional demeanor in stressful situations. * Able to learn and work with multiple software/hardware products. * Demonstrates reliable attendance and job performance

Acute Care Surgical Hospitalist Physician (1.0FTE) | Location: Renton, WA Valley Medical Center (VMC) is actively recruiting a full-time (1.0 FTE) Acute Care Surgical Hospitalist to join our established, collaborative, and collegial acute care and trauma surgical service team. Our approach to patient-centered care is team-based. About the position: Join an Acute Care Surgery team providing 24/7 support to the hospital The team includes 7 general surgeons and 2 APPs 1.0 FTE position with 168 shifts per year 12-hour shifts, mix of days (7a-7p) and nights (7p-7a). Shift schedule is variable including weekdays, weekends, and holidays Day shift covered by two surgeons and one APP Night shifts covered by one surgeon Average OR cases per 24h: 2.8 Typical patient census: 15-25 ACS team has 24/7 access to 2 DaVinci Xi robots Level III trauma center with average of 2 full trauma activations per month Qualifications: BE or BC in General Surgery Ability to obtain medical professional license in the State of WA and DEA with full prescriptive authority BLS, ACLS, ATLS certified Comfortable managing complex emergency general surgery, trauma patients, and basic thoracic patients as well. ********************************************************************** Located in Renton, Washington, Valley Medical Center is affiliated with the University of Washington Medicine System and is the largest not-for-profit healthcare provider between Seattle and Tacoma, serving more than 600,000 residents. In addition to the 341-bed hospital with its Level III Trauma Center, Valley operates a network of more than four dozen primary care, urgent care, and specialty clinics, with most located on or near the hospital campus. Our distinguished recognitions include: Accredited as a Center of Excellence in Robotic Surgery from Surgical Review Corporation (SRC). American Medical Association's 2022 Joy in Medicine Health System Recognition Program for our efforts to improve physician well-being and combat burnout The Joint Commission's award of full accreditation triennially for meeting and exceeding national and safety performance standards Inclusion on Becker's Hospital Review's list of 153 Great Community Hospitals for 2023 based on several outside rankings and ratings organizations, including U.S. News & World Report, Healthgrades, CMS, The Leapfrog Group and The Chartis Center for Rural Health Named a leader in LGBTQ+ patient equality since 2011 Receipt of an “A” grade on the Lown Institute Hospitals Index for outstanding social responsibility One of the most culturally diverse communities in the country, our mission to care for our community like family extends to the entire Valley “work family” who prioritize safety, respect, compassion, collaboration, equity, diversity, inclusion, innovation and excellence. Just 30 minutes from downtown Seattle and Bellevue, the surrounding southeast King County communities allow you to easily enjoy a wide variety of Northwest recreational opportunities, along with more affordable homes, less traffic and access to a top school district. ******************************************************* We are proud participants in the Public Service Loan Forgiveness Program ***************** Working at Valley Medical Center: ******************************************* COMPENSATION: Shift-based - $450,000 + up to $10,000 in incentives and opportunities for extra shifts Valley Medical Center offers valuable healthy living benefits including group medical insurance, group dental insurance, a 403(b) Retirement Plan, life and AD&D insurance, supplemental life and AD&D insurance, long-term disability, supplemental long-term disability, flexible spending accounts, carpool incentives, parking, bereavement leave, jury duty, and an employee assistance program. You can find more detailed information on our benefits information page at https://*****************/careers/benefits Valley Medical Center is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, gender identity or expression. Genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.

VALLEY MEDICAL CENTER The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands, and work environment conditions. Position descriptions are reviewed and revised to meet the changing needs of the organization. TITLE: Application Analyst I, II, Sr JOB OVERVIEW: The Application Analyst I role will troubleshoot, document, and resolve IT application issues in a timely manner with guidance. The Application Analyst II will demonstrate competence in analysis and troubleshooting, healthcare computing environments and be a self-directed learner with excellent communication skills. The Application Analyst Sr will demonstrate mastery in analysis and troubleshooting, healthcare computing environments and be a self-directed learner with excellent communication skills. DEPARTMENT: Information Technology HOURS OF WORK: As required to fulfill responsibilities RESPONSIBLE TO: Supervisor, Business & Support Applications PREREQUISITES: Level I: * Bachelor's degree OR Associates degree and two (2) years related industry experience, OR four (4) years related experience. * Applied IT Job Experience: 0-3 years * Experience in an application/system support role in a multiple system environment. * Documented ability to work with computer systems. * Documented record of excellent leadership, communications, and organization skills. * Must be current in required application certifications. * Demonstrated continued professional development. * Demonstrates an understanding of enterprise integration concepts Level II: * Master's Degree, OR bachelor's degree and four (4) years related industry experience, OR Associates degree and six (6) years related industry experience, OR ten (10) years related experience. * Applied IT Job Experience: 4-5 years * Experience in an application/system support role in a multiple system environment. * Some Small Project lead experience required. * Lead experience preferred. * Documented ability to work with computer systems. * Documented record of excellent leadership, communications, and organization skills. * Must be current in required application certifications. * Demonstrated continued professional development. * Demonstrates an understanding of enterprise integration concepts Level Sr: * Master's Degree, OR bachelor's degree and four (4) years related industry experience, OR Associates degree and six (6) years related industry experience, OR ten (10) years related experience. * Applied IT Job Experience: 6-9 years * Experience in an application/system support role in a multiple system environment. * Demonstrated Small Project lead experience required. * Lead experience required. * Experience in Leading Complex Small Projects * Documented ability to work with computer systems. * Documented record of excellent leadership, communications, and organization skills. * Must be current in required application certifications. * Demonstrated continued professional development. * Demonstrates an understanding of enterprise integration concepts QUALIFICATIONS: * Demonstrated ability to set priorities, produce accurate work, and meet deadlines. * Ability to function in a setting with a wide variety of duties and numerous interruptions. * Demonstrated competence in analysis and troubleshooting. * Demonstrated understanding of healthcare computing environments. * Demonstrated ability to be self-directed, learn quickly with strong attention to detail. * Proven record of excellent communication and organizational skills. * Microsoft Office plus Microsoft Visio proficiency is required. UNIQUE PHYSICAL/MENTAL DEMANDS, ENVIRONMENT AND WORKING CONDITIONS: * Requires the ability to move PC's and printers weighing up to 40 lbs. * Requires planning, organizing, and working on multiple tasks at one time. * Tolerates ambiguity in instructions and work situations. PERFORMANCE RESPONSIBILITIES: * Generic Job Functions: See Generic Job Description for Administrative Partner. * Essential Responsibilities and Competencies * General I.T. Job Functions: * * Provides direct supervisor or lead with a weekly summary of activities * Documents change control and system problems according to departmental procedures. * Advises direct supervisor or lead of potential problems, requirements for expanded services and status of current systems on an ongoing basis. * Promptly notifies direct supervisor or lead of problems, unexpected tasks and missed targets. * Responds to all requests according to departmental standards. * Performs end-user functions for assigned products to a high level of competency. * Ensures that reports, data, and devices are appropriately secured. * Maintains the security of the Data Center(s) systems and information, per VMC and departmental Information Privacy Policies. * Provides after-hours support as required. * Ability to successfully log into enterprise network and all supported applications. * Ability to organize, schedule, manage (chair) meetings and publish meeting minutes. * Ability to successfully contact vendor for support. * Ability to complete annual VMC educational requirements. * Performs other related duties as required. * Application Analyst: * Documentation Skills * Writes scope statements, defining size and planning parameters of projects or multiple groups of tasks. * Prepares detailed work plans and target dates for all projects. * Documents change control and system problems according to departmental procedures * Provides complete documentation of all tasks and projects; develops and maintains specifications according to departmental standards * Uses standard flowcharting tools and techniques to create and maintain business process and functional flow charts. Can read and edit technical flow charts * Knowledge of the life cycle of a change and being able to shepherd a request from requirements gathering to designing and building to maintaining the architecture behind the change. * Issue Resolution: * Identifies and resolves complex issues. This includes identifying appropriate parties and potential solutions. * Leadership Skills: * Ability to engage teams in collaboration and discussion and guide toward acceptable solutions. * Process Improvement: * Demonstrates self-initiated process improvement; actively pursues expansion of knowledge in applications and functions supported by VMC IT and develops new efficient solutions. Anticipates client's needs and seeks feedback to ensure client's needs are met * Project Skills: * Manages and/ or leads planning and completion of projects on time and as designed. * Ability to manage short-term and long-term risk of architectural decisions * Technical Aptitude * High technical aptitude; adopts new technology and application functionality quickly. * Expert hands-on knowledge in current system functionality including integration points across all applications and continuing knowledge of future system capabilities. * Ability to see the big picture and how many simultaneous projects interact with each other as well as current and future system states. * Immense curiosity in all areas-beyond Epic applications, clinical workflows, and the entirety of the medical field-and a willingness to explore. * Test Planning: * Builds complete testing plans to validate system parameters and functionality performs as specified unassisted. * Training: * Ability to communicate design and functionality principles as well as risks with all audience levels. * Mentorship: * Helps others learn how to structure and solve problems and collaborate with others within the organization. * Ability to mentor groups, both large and small, on technical and non-technical skills. * Team Building/Working with Others: * Frequently performs critical leadership roles on the team. Promotes team spirit and commitment to common objectives. Involves the team in decision making. * Performs other related duties as required. Created: 10/22 Revised: 12/24 Grade: NC07, NC09, NC11 FLSA: NE: Level I/ E: Level II, Sr. Cost Center: varies Job Code(s): 4961, 4962, 4963 Job Qualifications: PREREQUISITES: Level I: * Bachelor's degree OR Associates degree and two (2) years related industry experience, OR four (4) years related experience. * Applied IT Job Experience: 0-3 years * Experience in an application/system support role in a multiple system environment. * Documented ability to work with computer systems. * Documented record of excellent leadership, communications, and organization skills. * Must be current in required application certifications. * Demonstrated continued professional development. * Demonstrates an understanding of enterprise integration concepts Level II: * Master's Degree, OR bachelor's degree and four (4) years related industry experience, OR Associates degree and six (6) years related industry experience, OR ten (10) years related experience. * Applied IT Job Experience: 4-5 years * Experience in an application/system support role in a multiple system environment. * Some Small Project lead experience required. * Lead experience preferred. * Documented ability to work with computer systems. * Documented record of excellent leadership, communications, and organization skills. * Must be current in required application certifications. * Demonstrated continued professional development. * Demonstrates an understanding of enterprise integration concepts Level Sr: * Master's Degree, OR bachelor's degree and four (4) years related industry experience, OR Associates degree and six (6) years related industry experience, OR ten (10) years related experience. * Applied IT Job Experience: 6-9 years * Experience in an application/system support role in a multiple system environment. * Demonstrated Small Project lead experience required. * Lead experience required. * Experience in Leading Complex Small Projects * Documented ability to work with computer systems. * Documented record of excellent leadership, communications, and organization skills. * Must be current in required application certifications. * Demonstrated continued professional development. * Demonstrates an understanding of enterprise integration concepts QUALIFICATIONS: * Demonstrated ability to set priorities, produce accurate work, and meet deadlines. * Ability to function in a setting with a wide variety of duties and numerous interruptions. * Demonstrated competence in analysis and troubleshooting. * Demonstrated understanding of healthcare computing environments. * Demonstrated ability to be self-directed, learn quickly with strong attention to detail. * Proven record of excellent communication and organizational skills. * Microsoft Office plus Microsoft Visio proficiency is required.

The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands, and work environment conditions. Position descriptions are reviewed and revised to meet the changing needs of the organization. TITLE: Lab Support JOB OVERVIEW: Perform routine blood collections by venipuncture and capillary techniques from patients of all age groups, collect specimen for urine drug screens and paternity collections. Process specimens for testing and accurately completes all paperwork and data entry into the computer associated with these specimens. DEPARTMENT: Laboratory Services WORK HOURS: Variable REPORTS TO: Supervisor Support Services Lab PREREQUISITES: * High school graduate or equivalent. * Minimum 1 year experience working in Clinical Lab processing department or certification from a Clinical Lab Assistant Program from an accredited technical college. * Active Washington State MA-P License required. * Minimum 1 year phlebotomy experience preferred. * Evidence of computer/keyboard and data entry skills. QUALIFICATIONS: * Demonstrates excellent customer service and communication skills. * Demonstrates ability to maintain and convey a positive team concept. * Demonstrated ability to prioritize workload, assist co-workers as needed to ensure established turn around times. * Ability to perform job duties without direct supervision. * Interacts in a friendly, professional manner with a diverse range of customers. * Ability to communicate and work effectively with the physical and emotional development of all age groups. UNIQUE PHYSICAL/MENTAL DEMANDS, ENVIRONMENT AND WORKING CONDITIONS: See Generic for Clinical Support Partner PERFORMANCE RESPONSIBILITIES: * Generic Job Functions: See Generic Job Description for Clinical Support Partner * Essential Responsibilities and Competencies: * Follow established protocols for processing specimens for testing and send out to reference labs. * Follow established protocols for confirming patient identity, labeling and transport of specimens. * Performs phlebotomy procedures according to established standards. * Performs finger sticks on adults/children and heel sticks on infants according to established standards. * Enters and receives laboratory testing requests in the computer systems. * Processes blood bank specimens according to established procedures and delivers components to the patient care areas when required. * Fax, print and deliver reports. * Answers the phone using proper telephone technique within 3 rings and follows established scripts. * Proficient use of all laboratory and hospital computer systems to look ups results, place orders and/or answers any questions. * Completes all documentation required for registration on Outpatients for both the Hospital and Outreach. * Collects and processes urine drug screens according to established protocols. * Process pending logs, specimen unreceived lists, error log reports to monitor work and/or any mandatory reports. * Keeps areas clean and adequately stocked with supplies. * Any other additional tasks. Date Created: Revised: 9/25 Grade: SEIUSVSLABSUP FLSA: NE Cost Center: 7071 Job Qualifications: PREREQUISITES: * High school graduate or equivalent. * Minimum 1 year experience working in Clinical Lab processing department or certification from a Clinical Lab Assistant Program from an accredited technical college. * Active Washington State MA-P License required. * Minimum 1 year phlebotomy experience preferred. * Evidence of computer/keyboard and data entry skills. QUALIFICATIONS: * Demonstrates excellent customer service and communication skills. * Demonstrates ability to maintain and convey a positive team concept. * Demonstrated ability to prioritize workload, assist co-workers as needed to ensure established turn around times. * Ability to perform job duties without direct supervision. * Interacts in a friendly, professional manner with a diverse range of customers. * Ability to communicate and work effectively with the physical and emotional development of all age groups.

The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands, and work environment conditions. Position descriptions are reviewed and revised to meet the changing needs of the organization. TITLE: Healthcare Intelligence Developer Sr. JOB OVERVIEW: Tasked with delivering comprehensive reporting and analytical services to our internal business partners and leadership team. Leads the creation and implementation of integrated solutions, utilizing both business acumen and technical skills to design, develop, and implement Business Intelligence (BI) solutions, databases, data warehouses, data marts, interfaces, custom programming, complex reports, and analysis. Offers technical expertise in developing integrated data and business process improvement solutions for various functional areas through the use of technology. DEPARTMENT: Information Technology WORK HOURS: As required to fulfill responsibilities. REPORTS TO: IT Director/Manager/Supervisor PREREQUISITES: * Bachelor's degree, OR Associate's degree and five (5) years related industry experience, OR six (6) years related experience. * Applied IT Job Experience: 5-9 years * Experience in direct development using SQL Server technologies (SSAS, SSRS, SSIS). * Experience with current Microsoft SQL database management platform preferred. * Experience utilizing standard reporting tools to generate reports. * Experience utilizing BI Reporting solutions like Tableau, Power BI, etc. * Certification: * Epic Cogito Certification/Proficiency Required and Epic Access, Clinical, or Revenue Cycle Data Model Certification/Proficiency Required OR * Infor BIRST Administrator Certification OR be able to obtain with six (6) months of hire date. QUALIFICATIONS: * Ability to learn new applications/software systems effectively and efficiently. * Ability to take a problem, requirement, or strategy, research, and present solutions for implementation for desired outcomes. * Ability to effectively prioritize and meet deadlines. * Ability to work independently under clearly defined guidelines with supervision. * Ability to listen to business needs expressed by clients and clearly document system capabilities and constraints. Maintains specifications according to departmental standards. * Knowledge of health care operations and structure, general requirements in an integrated delivery system, and use of information system applications in the health care environment. * Understanding of data governance principles and practices UNIQUE PHYSICAL/MENTAL DEMANDS, ENVIRONMENT AND WORKING CONDITIONS: Requires the ability to move PC's and printers weighing up to 40 lbs. Requires planning, organizing, and working on multiple tasks at one time. Tolerates ambiguity in instructions and work situations. PERFORMANCE RESPONSIBILITIES: * Generic Job Functions: See Generic Job Description for Administrative Partner * Essential Responsibilities and Competencies * * Provides direct supervisor or lead with a weekly summary of activities. * Documents change control and system problems according to departmental procedures. * Documents all work efforts in IT ticketing system according to departmental procedures. * Advises direct supervisor or lead of potential problems, requirements for expanded services and status of current systems on an ongoing basis. * Promptly notifies direct supervisor or lead of problems, unexpected tasks and missed targets. * Responds to all requests according to departmental standards. * Performs end-user functions for assigned products to a high level of competency. * Ensures that reports, data, and devices are appropriately secured. * Maintains the security of the Data Center(s) systems and information, per VMC and departmental Information Privacy Policies. * Provides after-hours support as required. * Ability to successfully log into enterprise network and all supported applications. * Ability to organize, schedule, manage (chair) meetings and publish meeting minutes. * Ability to successfully contact vendor for support. * Ability to complete annual VMC educational requirements. * Develop complex data integration solutions, combining multiple disparate data sources into a single, well-structured environment. * Improve data validation techniques, ensuring the highest quality and accuracy in reporting and analytics. * Design and develop high-impact dashboards and reports using Tableau, Power BI, and other BI tools. * Design and develop reports using Radar SQL Metrics, RW SQL, and SlicerDicer * Design and develop reports using BIRST. * Ensure data governance, compliance, and security best practices are embedded into all BI solutions. * Champion self-service BI, empowering business users with tools and training to access and analyze data independently. * Standardize data visualization best practices, creating enterprise-wide templates and reusable components. * Act as a technical mentor, providing guidance, training, and best practices to Level 1 & Level 2 Developers. * Architect scalable BI solutions by designing robust data models, optimized ETL/ELT pipelines, and efficient query structures. * Conduct regular code reviews, ensuring high-quality, maintainable, and scalable solutions. * Contribute to database design discussions, making recommendations for improvements in data architecture and structure. * Lead the development of data strategies, ensuring integration across multiple data sources and platforms to enable advanced analytics. * Lead design and strategy discussions with business stakeholders to align BI solutions with organizational goals. * Identify automation opportunities, streamlining manual reporting processes for better efficiency. * Develop documentation, training materials, and governance policies to ensure BI solutions remain scalable and maintainable. * Performs other related duties as required. Revised: 2/25 Grade: NC-12 FLSA: E CC: 8553 Job Qualifications: PREREQUISITES: * Bachelor's degree, OR Associate's degree and five (5) years related industry experience, OR six (6) years related experience. * Applied IT Job Experience: 5-9 years * Experience in direct development using SQL Server technologies (SSAS, SSRS, SSIS). * Experience with current Microsoft SQL database management platform preferred. * Experience utilizing standard reporting tools to generate reports. * Experience utilizing BI Reporting solutions like Tableau, Power BI, etc. * Certification: * Epic Cogito Certification/Proficiency Required and Epic Access, Clinical, or Revenue Cycle Data Model Certification/Proficiency Required OR * Infor BIRST Administrator Certification OR be able to obtain with six (6) months of hire date. QUALIFICATIONS: * Ability to learn new applications/software systems effectively and efficiently. * Ability to take a problem, requirement, or strategy, research, and present solutions for implementation for desired outcomes. * Ability to effectively prioritize and meet deadlines. * Ability to work independently under clearly defined guidelines with supervision. * Ability to listen to business needs expressed by clients and clearly document system capabilities and constraints. Maintains specifications according to departmental standards. * Knowledge of health care operations and structure, general requirements in an integrated delivery system, and use of information system applications in the health care environment. * Understanding of data governance principles and practices

Pharmacy The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands and work environment conditions. Position descriptions are reviewed and revised to meet the changing needs of the organization. TITLE: Pharmacy Technician, Specialty Pharmacy JOB OVERVIEW: The specialty pharmacy technician is responsible for supporting the specialty pharmacy supervisor in their duties by providing technical assistance in accordance with department policy and Washington State Law. He/she maintains close working communication with pharmacists and pharmacy coordinators and manager regarding the various department programs AREA OF ASSIGNMENT: Specialty / Retail Pharmacy HOURS OF WORK: Variable RESPONSIBLE TO: Supervisor, Specialty Pharmacy Services PREREQUISITES: * High school diploma or GED. * Credentialed as a Pharmacy Technician in the State of Washington and in good standing, or eligible for such credential. * National certification by the Pharmacy Technician Certification Board (PTCB), or equivalent preferred. Certification required for Tech II classification. QUALIFICATIONS: 1. Minimum 2-3 years specialty/retail pharmacy technician experience required. 2. Demonstrated ability to exercise independent judgment and discretion, with good public relations and proper patient management skills, and the ability to maintain positive interpersonal relationships with fellow employees. 3. Excellent written and verbal communication skills with a diverse patient population. * Ability to communicate effectively with pharmacists and other patient care providers. * Ability to transcribe information accurately. * Ability to maintain confidentiality of patient information. * Ability to multitask and work efficiently in a dynamic work environment * Ability to work with Microsoft Office programs, Epic, Willow Ambulatory and other pharmacy systems. Requires frequent use of data entry keying into the computer. UNIQUE PHYSICAL/MENTAL DEMANDS. ENVIRONMENT AND WORKING CONDITIONS: Capable of walking up to 5 miles per shift. Extensive data entry keyboarding into computer. PERFORMANCE RESPONSIBILITIES: A. Generic Job Functions: See Generic Job Description/or Clinical Support Partner. B. Essential Responsibilities and Competencies: * Responsible for the provision of technical support of specialty drug distribution services at Valley Medical Center. * Completes assigned competency assessments. * Responsible for maintaining basic knowledge of current medications. * Responsible for facilitating delivery of medications including ensuring specialty drugs are prepared and packaged appropriately for shipment. * Responsible for ensuring medications and supplies are adequately restocked. * Provides assistance to providers and other patient care staff on issues regarding specialty pharmacy services. * Responsible for the financial assistance and prior authorization processes for all specialty pharmacy patients and clinic staff. * Perform full Benefits Verification on patients, including coordination with payers to investigate and verify terms of patient coverage and out-of-pocket costs. * Responsible for answering insurance and billing questions and providing feedback to management regarding contracting opportunities and process improvements. * Responsible for daily billing operations, such as submission of claims (electronic and paper), patient statements, follow-up and resolution of nonpayment, denials, and prior authorization requests. * Understand and maintain all federal and state regulations and policies and procedures applicable to HIPAA practices and patient confidentiality. * Communicates with Specialty Pharmacy Staff, Prescribers, Specialty Clinic staff, and other care team members. * Responsible for filling/processing payment for prescriptions. * Completes additional responsibilities/projects when assigned by manager, coordinators, or pharmacists. Created: 7/20 Grade: SEIUSVC9J FLSA: NE CC: 7178 Job Qualifications: PREREQUISITES: * High school diploma or GED. * Credentialed as a Pharmacy Technician in the State of Washington and in good standing, or eligible for such credential. * National certification by the Pharmacy Technician Certification Board (PTCB), or equivalent preferred. Certification required for Tech II classification. QUALIFICATIONS: 1. Minimum 2-3 years specialty/retail pharmacy technician experience required. 2. Demonstrated ability to exercise independent judgment and discretion, with good public relations and proper patient management skills, and the ability to maintain positive interpersonal relationships with fellow employees. 3. Excellent written and verbal communication skills with a diverse patient population. * Ability to communicate effectively with pharmacists and other patient care providers. * Ability to transcribe information accurately. * Ability to maintain confidentiality of patient information. * Ability to multitask and work efficiently in a dynamic work environment * Ability to work with Microsoft Office programs, Epic, Willow Ambulatory and other pharmacy systems. Requires frequent use of data entry keying into the computer.

Welcome to a medical center where you're the center of attention. Pay range: * Hourly $44.40 - $66.60 Overlake Clinics, (OC), is a wholly owned subsidiary of Overlake Medical Center, a thriving regional nonprofit healthcare system based in Bellevue. This position is based in Overlake's OB-GYN Clinic. The Clinic Nurse assesses, plans, implements, evaluates and documents nursing care of patients in accordance with organizational policies and standards of professional nursing practice. This encompasses primary care prevention and chronic disease management including self-management support and coordination of care. The RN is responsible for providing daily direction to non-provider clinical staff. Work with the healthcare team to identify appropriate utilization of resources. Minimum Qualifications: * Education: Graduate from an accredited school of nursing required. BSN preferred. * Professional Licensure/Certification/Registration: Current RN licensure in the State of Washington required. Current Health Care Provider CPR certification required. * Experience: Prefer a minimum of 2 years of recent clinical experience in an ambulatory setting or inpatient experience in med-surg. Why join Overlake? We're proud to offer benefits that support you in every stage of your career and life. But it's our inspirational culture that has made us one of America's Top 150 places to work in healthcare for several years in a row. * Local, visible leaders who care about you. * A values-based work environment. * Medical insurance premiums as low as $0 per month. * Many Overlake services covered at 100%. * Tuition reimbursement up to $10,000 per year. * Generous retirement plan matching starting at 5% and increasing to 7% after five years with immediate vesting. * Pre-tax and Roth after tax retirement savings plans. * An expanded Employee Assistance Program. * A caregiver support program to help with everything from childcare to eldercare. * Free parking and Orca transit passes. If this sounds like an environment where you'll thrive, we'd love to hear from you. How much will this job pay? Posted pay ranges represent the entire pay scale, from minimum to maximum. For jobs with more than one level, the posted range reflects the minimum of the lowest level and the maximum of the highest level. Some positions also offer additional pay based on shift, certification or level of education. Job offers are determined based on a candidate's years of relevant experience and internal equity. If you have questions about Overlake's pay practices, employee benefits or the pay for a specific position, please contact ***********************

The Cleaning Authority is the best of the best! We do honest, hard, and fulfilling work! You don't have to know how to clean you just have to take pride in what you do and we can train you to be your absolute best! We know this job can provide lasting satisfaction, great exercise, new skills, and personal responsibility. One important requirement is that you must be AWESOME!! Our teammates benefit from cleaning services on a regular Monday through Friday 8 a.m. to 5 p.m. schedule. In addition, we offer competitive wages that are paid by the hour, not by the number of houses cleaned. If this sounds like an exciting career move for you, don't hesitate to send in your information to our team! We will immediately consider your application and move on to an interview the very next day for qualifying candidates. JOB PERKS: $16-20/hr after training completion! + Tips from happy clients! Attendance bonus Weekly pay checks every Friday-Direct Deposit No Nights or Weekends! Paid Drive Time Gas Reimbursement. We supply all equipment needed to do the job! Paid holidays off! Earned Paid vacation! Opportunity for growth and advancement within the company! JOB REQUIREMENTS: Experience preferred but we will train. Hard working, high energy and team player mentality! Have a good eye for detail, people skills and enjoy cleaning Available from 7:50 am - 5 pm, must be on time! Must have a reliable vehicle w/ insurance, pass a criminal background check. We look forward to hearing from you! ***************************************************************************** Compensation: $16-$20/hr Are you looking for a career that is both rewarding and fulfilling? Look no further than the housecleaning industry! At The Cleaning Authority, we offer professional housecleaning services backed by more than 25 years of excellence. When you join the team, you'll be trained on our Detail-Clean Rotation System, which has proven effective in more than 20 million cleans across North America. The Cleaning Authority is renowned for providing quality cleans at affordable prices. Founded in Maryland in 1977, The Cleaning Authority was one of the first whole house cleaning services in the region. Our goal is to make our customers' lives better, and we know that starts with our Professional Housecleaners. It's the employees that make The Cleaning Authority great! Each location is committed to hiring only the best and empowering them to become leaders who bring out the best in the people around them. Become a part of a legacy of success and integrity. The Cleaning Authority is looking to hire enthusiastic Professional Housecleaners for full-time and part-time positions. If you enjoy cleaning, giving back to others, and gaining contentment from a job well done, we're waiting for you! This location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee will be your only employer. All inquiries about employment at this franchisee should be made directly to the franchise location.

Why Choose Blu MedStaff? At Blu MedStaff, we truly value our nurses and are dedicated to supporting you every step of the way. Here's why you should join our team: Comprehensive Health: Enjoy access to extensive benefits, including medical, vision, dental, life insurance, and more, ensuring your well-being is our top priority. Complimentary Onboarding: We cover the costs of your onboarding process, including physicals and TITERS. With a dedicated Onboard Specialist, you can focus on patient care while we handle the details, helping you get started faster. 24/7 On-Call Support: Our experienced team is available around the clock, providing clinical support whenever you need it. You can rest easy knowing help is just a call away. Personalized Recruiter Matching: When you apply, you'll be matched with a specialized recruiter who understands your preferred location and specialty, making the process tailored to your needs. Additional Perks: Benefit from travel reimbursement, housing allowances, meals and incidentals, referral bonuses, and completion bonuses to enhance your overall experience. Quality Assurance: With the Joint Commission's Gold Seal of Approval for Health Care Staffing Services Certification, you can trust that you're part of a reputable organization committed to excellence. Join Blu MedStaff and take your nursing career to new heights, surrounded by a supportive community that truly cares about your success!