Experience Requirements
• Bachelor's degree in Marketing, Communications, Journalism, or related area
• Minimum five (5) years of hands-on experience in planning, implementing, and evaluating social media
programs, including social ad campaign management
• Hands-on knowledge of and experience with a variety of channels (LinkedIn, Facebook, Twitter,
Instagram, YouTube, etc.), particularly within the context of overall integrated organizational
communication efforts
• Experience creating and managing social ad campaigns, including audience targeting and performance
optimization for best results, on LinkedIn, Facebook, Instagram, and Twitter)
• Knowledge of current social media best practices for both B2B and B2C audiences
• Proficiency with applying the principles of style guides, such as the Chicago Manual of Style, to different
types of writing
• Mastery of spelling, grammar, and punctuation and ability to make constructive suggestions
• Experience with a membership-based, B2B non-profit preferred; experience with a health-, scientific-, or
food-related organization a plus
Competency Requirements
• Exceptional writing, editing, and communications skills
• Ability to translate highly-technical information for a variety of audiences
• Demonstrates an “entrepreneurial spirit,” taking ownership of his/her areas of responsibility; actively
engaged in learning and continuous improvement; offers solutions to challenges/issues; demonstrates a
commitment to follow-through; has a bias toward results
• Understands and embraces the tenets of integrated marketing communications and content marketing
• Strong organizational and interpersonal skills
• Metrics driven
Manager Skill Requirements
• Help facilitate initiatives to improve customer experience & enhance engagement; take ownership of
customer issues and follow problems through to resolution
• Manage projects, processes, and/or people to accomplish individual, departmental, project, and
organizational goals; when supervising, provide effective feedback and help develop direct reports
• Recognize and address issues that are outside a single perspective/role; promote creative, novel thinking
and apply it to existing and emerging situations
• Pivot when change occurs or priorities shift; be an enthusiastic supporter of new processes or initiatives;
continuously offer suggestions for improvement
• Maintain fiscal accountability while ensuring appropriate use of resources; may oversee budgets and
contracts
• Successful collaborator; foster effective working relationships with colleagues, especially those on teams,
projects, and within the reporting relationship
Work Conditions
• Physical demands
o Sitting for extended periods of time and occasionally walking or standing for periods of time.
o Ability to exert up to 10 lbs. of force occasionally and/or a negligible amount of force frequently to
lift, carry, push, pull, or otherwise move objects.
o Use of hands and fingers to operate a computer keyboard, mouse, and handling of other office
equipment
o Specific vision abilities required by this job include close vision requirements due to computer work
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