Social media specialist jobs in Battle Creek, MI

Job Description Grand Design RV is currently looking for a Social Media and Partnership Manager . As a Grand Design team member in this role, you are responsible for developing and executing social strategies and brand partnerships that drive brand awareness, customer engagement, and dealer success. This role is ideal for someone passionate about outdoor adventure, RV culture, and community engagement. Our Story Founded in 2012, Grand Design has become one of the fastest-growing RV brands in history and is consistently rated among the highest quality RV manufacturers in North America. Case in point? August 2023 was cause for celebration after Grand Design produced its 250,000th recreational vehicle. "Reaching this mark is not just a testament to the hard work and vision of our incredible team, but it is also a reflection of the trust and loyalty our customers have placed in us," (Don Clark, President and CEO). "We strive for nothing less than customers for life." As our journey continues, Grand Design remains focused on its mission: to lead the industry in quality and innovation, while fostering a family-like connection among our team members, customers, and dealers. That's our story and our journey. What's yours? If you like working in a fast-paced environment, connect with purpose, execute with excellence, and are ready to transform the road ahead, we welcome you to begin your journey by applying today! Key Areas of Responsibility Content Creation & Strategy Oversee, manage and build cohesive strategies for all social media channels, including but not limited to Instagram, Facebook, TikTok, Twitter, LinkedIn and YouTube. Ensure content is posted consistently and at optimal times to maximize engagement, lead generation and sales. Create engaging, compelling and culturally relevant platform specific content (images, videos, infographics, etc.) that resonates with Grand Design RV owners, prospective owners and dealer reps. Develop and manage a content calendar aligned with brand campaigns, product launches, and seasonal trends. Collaborate with cross-functional stakeholders, supplier partners and RV influencers to design and develop social media campaigns, promotions, and giveaways Design and manage social media plans for specific events throughout the year including but not limited to Dealer Open House, Tampa RV Super Show and Hershey RV Show. Proactively identify opportunities for real-time engagement and brand participation in trending conversations. Influencer Strategy & Management Lead the design and management of influencer programs to complement the overall Grand Design social media strategy and content calendar. Identify, onboard, and manage relationships with RV reviewers, content creators, and brand ambassadors. Coordinate influencer campaigns, track performance, and ensure alignment with brand values. Community Management Actively engage with the Grand Design community of RV enthusiasts by responding to comments, messages, and mentions. Foster a positive, supportive, and fun atmosphere online by interacting with followers and building strong relationships. Analytics & Reporting Monitor, analyze, and report on social media metrics to track performance and refine strategies. Use data to inform decisions and optimize content and campaigns. Generate monthly reports with actionable insights to optimize content and strategy. Social Listening & Trend Monitoring Stay up to date on the latest social media trends, RV industry news, customer preferences, and competitive actions. Apply new trends and tools to enhance social media presence and keep content fresh and relevant. Track industry trends, competitor activity, and audience sentiment using social listening tools. Provide insights to the broader team to inform campaign development and breakthrough product positioning. Dealer Training & Enablement Develop social media toolkits and training materials for RV dealers to amplify brand messaging locally. Host webinars and workshops to educate dealers on best practices for social media marketing. Support dealer campaigns with content templates, hashtags, and engagement strategies. Education and Experience Bachelor's degree in marketing, communications, or related field (preferred). Proven experience as a Social Media Manager or similar role, preferably within the outdoor, travel, or RV industries. Strong understanding of social media platforms and their tools (Facebook, Instagram, Twitter, TikTok, YouTube, etc.). Creative thinker with the ability to develop compelling content and campaigns. Ability to create and edit social media assets. Entrepreneurial mindset with a passion for cutting edge tech to improve output (AI, etc.) Excellent writing, editing, and visual storytelling skills. Experience with social media management tools (e.g., Sprinklr, Hootsuite, Sprout Social, Buffer). Strong knowledge of social media analytics and ability to use insights to improve performance. Ability to work independently and collaborate with teams in a fast-paced environment. Physical Demands Must be flexible to travel, 20% of time including weekends Comfortable being on camera as well as capturing live content Social monitoring over the weekend and holidays Able to be in a production environment a few hours a week Office sitting and standing environment Be in the office 4 days/week Our Core Values Gratitude - Safely serving team members and our communities through humility and empathy to make our company, communities, and world a better place. Respect - Acting with integrity and transparency because believing in each other is the building block for all other relationships. Accountability - Holding each other to the highest expectations in all we say and do. iNnovation - Striving to be industry-leading with our people, processes, and products. Drive - Determined to exceed the expectations of our team members, vendors, dealers, and retail customers. At Grand Design, we believe ALL people are leaders and hold each other accountable to high expectations. Leadership Expectations: Connect with Purpose Be inclusive ; seek out different perspectives. Focus on the Customer ; put yourself in the customer's shoes. Communicate Clearly ; say what needs to be said and listen. Execute with Excellence Explore Possibilities ; ask, "What if?" and embrace new ideas. Set Direction ; prioritize, plan, and align; balance thinking and action. Drive Results ; get the right things done; work with a sense of urgency. Build the Future Transform the Road Ahead ; anticipate opportunities; seek new opportunities for continuous improvement. Navigate Change ; be agile and flexible; take on new challenges. Inspire Growth ; help each other improve; commit to personal development. If you are the right candidate for this position, as a Grand Design Team Member you will be eligible for the following benefits: Medical, Dental, Vision, Group Life Insurance, Accidental Injury, Critical Illness, Short & Long-Term Disability Health Savings Account (HSA) 401(k) with match Employee Stock Purchase Program Tuition Reimbursement Holiday and Vacation Pay Grand Design is an Equal Opportunity Employer. Job Posted by ApplicantPro

" "'") "'","'") "'","'") "-","'") "• ","-") chr(150),"-") chr(151),"-") chr(160)," ") " ","·") " "," ") " ","…") " ","â") "•","•") " The Social Media Manager is a highly motivated, creative individual with experience and a passion for connecting with current and future customers. That passion comes through as he/she engages with customers on a daily basis, with the ultimate goal of turning fans into customers. This person will: Manage social media marketing campaigns and day-to-day activities including: Create, curate, and manage all published content (images, video and written). Monitor, listen and respond to users in a 'Social' way while cultivating leads and sales. Develop and expand community and/or influencer outreach efforts. Oversee design (ie: Facebook Timeline cover, profile pic, thumbnails, ads, landing pages, Twitter profile, Blog, etc.). Design, create and manage promotions and Social ad campaigns. Manage efforts in building online reviews and reputation.

**Summer 2026 Internship, Digital Teammate Experience** Under Armour has one mission: to make you better. We have a commitment to innovation that lies at the heart of everything we do, not just for our athletes but also for our teammates. As a global organization, our teams around the world push boundaries and think beyond what is expected. Together our teammates are unified by our values and are grounded in our vision to inspire you with performance solutions you never knew you needed but can't imagine living without. **Position Summary** As an Under Armour Rookie you'll be given a hands-on, self-driven project that makes a real business impact. Throughout the 12 weeks you'll work one-on-one with a mentor and have access to learning experiences, such as interactive Q&A sessions with our executives and professional development opportunities with our talent advisors. With our focus on cross-functional collaboration and global mindset, as a Rookie, you get to see how your work goes way beyond yourself. **Placement Area** **Digital Teammate Experience** + Design, implement and introduce an array of features that will be part of our extensive Audio / Video / Event Production & Broadcasting Tech. + Design, implement our new 'Digital Arena' - a new global 'app' that will be at the center of how teammates work, giving them integrated access to messaging, productivity tools, document sharing and functional business applications they use every day, from any location. + Help us develop a global standard for our Internet of Things deployment as we enable smart devices throughout our new campus to optimize our use of energy and exceed our ESG / Sustainability commitments. Regardless of your interest area, expect to work with a great team that has high visibility across Under Armour. Work alongside teammates in other Global Tech areas, too: Networking, IT Security, Client Engineering are all partners in our ability to deliver technology experiences to UA teammates that equal the impact of our Brand on athletes everywhere! We can't wait to meet you! A Rookie may be majoring in computer science, tech management, information systems, as well as audio/video production. **Eligibility** Currently enrolled in a 4-year undergraduate or graduate program (expected graduation between December 2026 - July 2027). **Workplace Location** + Baltimore, MD headquarters office. + Relocation assistance provided. + Hybrid or fully in-office work schedule. **Hiring Process** Our resume review process will start immediately upon applying for this role. If our teams are interested in your experience, you will be invited to interview virtually with members of your potential team. You may have the ability to interview for multiple roles if the opportunity arises. Once virtual interviews are completed our recruiting team will extend offers or follow up with you directly on your status. **_At Under Armour, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. Under Armour believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool._** Requisition ID: 162822 Location: Remote, US Business Unit: Region: North America Employee Class: Employment Type: Learn more about our Benefits here

**Employment Type:** Full Time **Pay Range:** Negotiable **Job Number:** JO-2509-2734 **Primary Function** We are seeking a skilled and experienced Digital Marketing Specialist to join our team. This role will be dedicated to the development, execution, and optimization of landing pages to improve user experience and drive improvement on our key performance indicators. The ideal candidate will have a strong understanding of landing page best practices, experience with A/B testing, and proficiency in analyzing performance using tools like Adobe Analytics. The role involves project management of updates and working with internal teams. Payrate: $90-100k **Duties & Responsibilities** + Manage and execute updates and revisions to existing landing pages. + Collaborate with internal teams to develop new landing pages optimized for specific campaigns and target audiences. + Conduct A/B tests to optimize landing page elements based on current performance to improve key performance indicators. + Monitor and analyze landing page performance using analytical tools like Adobe Analytics and Glassbox to identify areas for improvement and report on key metrics. + Implement data-driven strategies to improve landing page effectiveness and overall campaign performance. + Communicate test results, performance insights, and recommendations to stakeholders. + Ensure all activities are conducted in accordance with risk and compliance policies and procedures. **Skills & Qualifications** + Solid understanding of landing page best practices and conversion rate optimization (CRO) principles. + Hands-on experience with A/B testing methodologies and tools. + Proficiency in web analytics tools (e.g., Adobe Analytics, Google Analytics). + Proficiency in Adobe Experience Manager + Strong analytical, problem-solving, and communication skills. + Ability to collaborate effectively with cross-functional teams. + Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). **Education & Experience** + Bachelor's degree or equivalent experience. + 6+ years of experience in a digital marketing role with a strong focus on landing page optimization. + Proven experience in developing, managing, and optimizing landing pages. **To Apply** Use the link at the bottom of this page to apply. Make sure you are using the latest version of your browser. **Diversity Inclusion & Customer Service Statement** TeamPeople, a division of System One, is an organization dedicated to providing superior customer service. Outstanding customer service encompasses everything from performing the technical, creative and operational aspects of our jobs to the best of our ability, to going the extra mile to assist our customers and colleagues in any way. TeamPeople not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. We respect, value and celebrate the unique attributes, characteristics and perspectives that make each person who they are. We also believe that bringing diverse individuals together allows us to collectively and more effectively address the issues that face our customers. It is our aim, therefore, that our partners, strategies and investments reflect these core values. TeamPeople is dedicated to providing superior customer service and is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. **Global HQ** 6402 Arlington Blvd, Suite 1020 Falls Church, VA 22042

Our client, an American multi-level marketing company specializing in health, beauty, and home care products, is seeking a Digital Content Specialist. This is a 12-month contract opportunity. This position will be on-site in Grand Rapids, MI, Mon-Fri. May later go hybrid. Role Overview: We are looking for an early in career individual to join our Global Digital Content Team. This role is seeking someone who is passionate, creative, and proactive in digital content marketing and social media community management who can support content creation and the day-to-day coordination and execution of our global channels - Instagram, Facebook, YouTube, Twitter, web, and more. As a Digital Content Associate Contractor, you will be responsible for fostering a vibrant online community, engaging with social media audience, and amplifying content and our brand's presence across various social media platforms. This role is ideal for someone who is enthusiastic about social media, has a keen eye for detail, and is eager for a career in content creation and social media marketing. What's special about this role: In this role, you will build brand and awareness, help leverage content our businesses, and attract customers through content creation and management of social media platforms. You will help build and grow engaged social communities by managing global channels on Instagram, Facebook, YouTube, Twitter, web channels, and more. Responsibilities include: editorial calendar planning, content creation, copywriting, creating Instagram stories, scheduling and posting content, engaging with followers on the company social pages, responding to comments, questions, and direct messages, tracking and reporting analytics, and more. The role will collaborate closely with Digital Content Leads, the Creative team, Brand Management teams, technology team, and many others. This position will provide broad exposure to a fun, collaborative, global environment

About Gray Media: Gray Media, or Gray, is a multimedia company headquartered in Atlanta, Georgia, formally known as Gray Television, Inc. The company is the nation's largest owner of top-rated local television stations and digital assets serving 113 television markets that collectively reach approximately 36 percent of US television households. The portfolio includes 77 markets with the top-rated television station and 100 markets with the first and/or second-highest-rated television station, as well as the largest Telemundo Affiliate group with 43 markets totaling nearly 1.5 million Hispanic TV Households. The company also owns Gray Digital Media, a full-service digital agency offering national and local clients digital marketing strategies with the most advanced digital products and services. Gray's additional media properties include video production companies Raycom Sports, Tupelo Media Group, and PowerNation Studios, and studio production facilities Assembly Atlanta and Third Rail Studios. About WILX: WILX, the highly rated NBC affiliate located in Lansing, Michigan, for more than 60 years, is on a growth trajectory. WILX currently produces 33 hours of news per week and is growing. A market leader in news, digital, and social media, WILX News 10 is home to Emmy award-winning reporters and the recipient of the Michigan Association of Broadcasters "Station of the Year" award. WILX is a breaking news and weather station, with a strong emphasis on original, local reporting. Our respected main anchors live here and have made WILX their career home. This includes the longest-running sportscaster in the state of Michigan. Our newsroom leadership is known for developing young journalists. Mid-Michigan (Lansing/Jackson area) is a big news market, home to the state capital and Michigan State University. It is a vibrant, diverse, stable area and a great place to live and work. Lansing is just an hour away from Grand Rapids, downtown Detroit, and a day-trip "up north" for some of the most beautiful places in the country. If you love lakes, boating, fishing, camping, beaches, downhill skiing, wine, craft brew, Broadway shows, Big 10 sports, minor-league baseball, NFL/NBA/NHL games…Michigan has it all! The Internship Program: As a paid intern, you won't sit and watch someone else doing their job. Gray's intern program is an immersive experience where you serve as a valued team member to our award-winning teams. With 113 television stations across the U.S., Gray Media offers an unprecedented opportunity for students to learn an area of broadcast expertise from seasoned professionals in the business. Whether your interest involves news, production, sales, marketing, or engineering, our stations become a hands-on learning environment for Gray Media interns. If we have an employee doing it, there can be a Gray intern learning and earning. Not only will you walk away with an expanded resume and portfolio, but Gray's paid internship opens doors to begin your full-time career with Gray Media. Many of our current employees started as interns. Our paid internship program puts you at the front of the line for full-time job openings, armed with the training you received from your internship. Interested in learning more? Check out the program description and apply today! Intern rate of pay can range from minimum wage in your state to $15 an hour. Qualifications/Requirements: ️ Be currently enrolled in a college/university (preferred Junior/Senior) ️ Strong work ethic and organizational skills ️ Earning a degree in Journalism/Communications, Sales, Marketing, Engineering, News, Sports, or related fields, with a desire to get hands-on experience in the local media industry If you are interested in interning in these areas, the station may have openings in these departments for you: * Marketing * Sales * Creative Services * Sports * Weather * News Production * News MMJ * Engineering We look forward to hearing from you! ️ Interested in the program? Go to **************************************** type "Intern WILX" (in search bar) WILX-TV/Gray Media is a drug-free company Additional Info: Gray Media provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Gray Media complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Gray Media expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Gray's employees to perform their job duties may result in discipline up to and including discharge.

Internship Objective: The Kalamazoo Growlers are offering an opportunity for current college level students looking to gain real world video & media production experience, with an emphasis in camera operation, to position themselves for a career in the sports industry upon graduation. About the Organizations: The Kalamazoo Growlers are a 2014 Northwoods League expansion team, 2022 and 2024 Northwoods League Championship team, and have become one of the most premier sports and entertainment companies in the Nation, winning organization of the year in 2016, 2020, 2022 and 2024. The Growlers continue the rich history of baseball in Kalamazoo, carrying on the tradition of the Kalamazoo Kodiaks and Kalamazoo Kings. Homer Stryker Field, a 3,000-seat park located in Kalamazoo's Mayors Riverfront Park is the home field of the Growlers. The Northwoods League is a summer baseball league comprised of teams of the top college players from across North America. The Northwoods League has more teams, plays more games, and draws more fans than any Summer Collegiate Baseball League in North America. Each team is operated similar to a professional minor league team, providing players an opportunity to play under the same conditions using wooden bats, minor league specification baseballs, experiencing overnight road trips, and playing nightly before thousands of fans. Start Date: On or near the start of summer (May 11th) End Date: On or near the end of summer (August 22nd) Academic Qualifications: Declared major or minor in Photography or Media production(Other majors will be considered including, but not limited to: Journalism, Sport Management, marketing, and Business) Desired Skills and Qualifications: Competency in business skills and tools Editing and Photoshop Experience Ability to work within a team environment Excellent written and verbal communication skills, including correct grammatical usage Organized, motivated, and able to work independently Team-leadership and adaptability Ambitious and self-initiated Previous content creation experience Description of Responsibilities: The social media content creation intern will be responsible for creating content at games and special events held by the Kalamazoo Growlers and posting that content on various social media platforms. They will be taking pictures at the baseball games including players, fans, group outings, corporate outings, promotions, and the ballpark in order to capture and share content. As well as uploading and editing these photos for use by the team. The Kalamazoo Growlers host 36 home games throughout the season as well as special events and festivals. The social media content creation intern is required to attend all games and special events during the season to perform these duties as well as other given to them by the General Manager or Media Coordinator. Other Tasks and activities to include, but are not limited to: Picking up and removing trash Hanging ballpark banners Hanging Flags / other stadium decorations Working concessions outlet as needed Participating in in stadium entertainment Playing Field pick up Office & Clubhouse clean up / organization Fan interaction & engagement Gameday set up Delivery receiving Power washing or other stadium recovery activities Food prep Intern Olympic competitions Working special events Working Battle Creek / Kalamazoo Games Player Food delivery / pickup Merch modeling, sorting, displaying Create / participate in promotional videos Community gorilla marketing campaigns No Compensation. The extent to which the Intern and the Company clearly understand that there is no expectation of compensation. The Intern understands that they are not entitled to wages for their time spent in the internship. The intern agrees that he/she will be compensated in knowledge, education, and experience as consideration for the duties/responsibilities that he/she will undertake during the duration of this agreement. Housing & Living Expenses: Housing is not provided, intern is responsible for coordinating summer arrangements. There are an abundance of housing options in Kalamazoo and Battle Creek during the summer. Company will provide $600 monthly stipend to assist in covering living expenses such as food, gas and housing. Credit: College credit towards a major, minor or general elective available We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

QUALIFICATIONS & EXPERIENCE Bachelor's degree in Web Design, Graphic Design, Marketing, Communications, Computer Science, or related field preferred. Minimum of five (5) years of professional experience designing, building, and maintaining WordPress websites. Demonstrated expertise in WordPress themes, plugins, CSS, HTML, and responsive design. Experience with website management, including domain, hosting, and backup administration. Working knowledge of SEO best practices, Google Analytics, and Google Tag Manager. Experience integrating websites with social media platforms and supporting social content through visual and technical updates. Strong understanding of UI/UX design principles, accessibility standards (ADA compliance), and website performance optimization. Experience with Adobe Creative Cloud and Canva preferred. Maintains a valid Michigan driver's license and has the availability of a reliable, licensed, and insured vehicle for use on the job, vehicle must be insured in accordance with the State of Michigan. SUMMARY OF JOB RESPONSIBILITIES The Website Designer supports the online presence and digital engagement of NorthStar Care Community brands (Arbor Hospice, Centrica Care Navigators, and Hospice of Michigan). This position is responsible for the design, development, and ongoing management of WordPress websites , ensuring they remain visually engaging, easy to navigate, accessible, and aligned with organizational goals. In addition, this position supports the marketing team with social media visuals, analytics reporting, and technical coordination of online platforms including domain, hosting, and data integrations. RESPONSIBILITIES AND DUTIESPrimary Duties Design, build, and maintain responsive, accessible WordPress websites that reflect the brand identity and mission of NorthStar Care Community. Manage hosting environments, domains, SSL certificates, and site backups, ensuring site security and uptime. Conduct regular content updates, plugin and theme maintenance, and troubleshooting of site issues. Create or adapt graphics, photos, and page layouts consistent with brand standards. Collaborate with all departments to create and post web content that supports campaigns, stories, and events. Implement SEO and analytics tracking to measure and report website performance using Google Analytics, Search Console, and other tools. Provide monthly website performance reports and recommendations for improving user engagement. Support the marketing team as needed with social media graphics, digital campaign landing pages, and online event promotion materials. Ensure website ADA compliance, mobile responsiveness, and optimized page load performance. Stay up to date on WordPress updates, plugin innovations, and industry best practices. The above statements are only meant to be a representative summary of the major duties and responsibilities performed by employees of this job. The employee may be requested to perform job-related tasks other than those stated in this description.

Job Description Marketing Specialist Position Type: Full-Time Hourly Non-Exempt Rose Street Advisors provides our clients with strategies they need to be successful in Employee Benefits, Human Resource Consulting, Wealth Management, Life Insurance, and Retirement. We differentiate ourselves from others by living out our core values of being client focused, driven by relationship, excellence in all we do, acting with integrity always, connections with the community and by making our workplace fun! We're looking for a creative, organized, and tech-savvy Marketing Specialist to join our team. This role is ideal for someone who thrives in a fast-paced environment and enjoys wearing multiple hats-from managing social media channels and crafting engaging email campaigns to updating website content and writing compelling blog posts. The ideal candidate has a keen eye for design, a strong understanding of digital marketing strategies, and a passion for storytelling. Key Responsibilities: Social Media Coordination Develop, schedule, and publish engaging content across all social media platforms (Facebook & LinkedIn). Manage day-to-day community engagement, responding to comments and messages in brand voice. Track performance metrics and generate monthly social media analytics reports. Stay current with social media trends, tools, and platform updates. Email Marketing Plan, write, and design email campaigns and newsletters that drive engagement and conversions. Manage contact lists and segmentation within email marketing platforms (Constant Contact). Monitor campaign performance and optimize based on analytics (open rates, CTRs, conversions). Website & Blog Management Update and maintain website content using a CMS (e.g., WordPress, Elementor). Collaborate with designers and developers to enhance website layout and user experience. Write and publish SEO-optimized blog posts and landing pages to support campaigns and boost search visibility. Monitor web analytics (Google Analytics, Search Console) and recommend improvements. Content Creation & Collaboration Assist with creating marketing collateral (graphics, videos, promotional materials) in collaboration with the service department team. Ensure all content aligns with brand guidelines and marketing objectives. Support campaign planning, product launches, and cross-channel promotions. Requirements: A Bachelor's degree in Marketing, Communications, Digital Media, or related field. 1-3 years of experience in marketing, social media management, or digital communications. Strong writing and editing skills with attention to detail. Proficiency in tools such as Canva and Constant Contact. Experience with email marketing platforms and basic HTML a plus. Knowledge of SEO best practices and web analytics tools. Excellent organizational skills and ability to manage multiple projects simultaneously. Position Location: This position can be located onsite at either our Kalamazoo or Grand Rapids office, with travel between the two offices as needed.

QUALIFICATIONS & EXPERIENCE Bachelor's degree in Web Design, Graphic Design, Marketing, Communications, Computer Science, or related field preferred. Minimum of five (5) years of professional experience designing, building, and maintaining WordPress websites. Demonstrated expertise in WordPress themes, plugins, CSS, HTML, and responsive design. Experience with website management, including domain, hosting, and backup administration. Working knowledge of SEO best practices, Google Analytics, and Google Tag Manager. Experience integrating websites with social media platforms and supporting social content through visual and technical updates. Strong understanding of UI/UX design principles, accessibility standards (ADA compliance), and website performance optimization. Experience with Adobe Creative Cloud and Canva preferred. Maintains a valid Michigan driver's license and has the availability of a reliable, licensed, and insured vehicle for use on the job, vehicle must be insured in accordance with the State of Michigan. SUMMARY OF JOB RESPONSIBILITIES The Website Designer supports the online presence and digital engagement of NorthStar Care Community brands (Arbor Hospice, Centrica Care Navigators, and Hospice of Michigan). This position is responsible for the design, development, and ongoing management of WordPress websites, ensuring they remain visually engaging, easy to navigate, accessible, and aligned with organizational goals. In addition, this position supports the marketing team with social media visuals, analytics reporting, and technical coordination of online platforms including domain, hosting, and data integrations. RESPONSIBILITIES AND DUTIESPrimary Duties Design, build, and maintain responsive, accessible WordPress websites that reflect the brand identity and mission of NorthStar Care Community. Manage hosting environments, domains, SSL certificates, and site backups, ensuring site security and uptime. Conduct regular content updates, plugin and theme maintenance, and troubleshooting of site issues. Create or adapt graphics, photos, and page layouts consistent with brand standards. Collaborate with all departments to create and post web content that supports campaigns, stories, and events. Implement SEO and analytics tracking to measure and report website performance using Google Analytics, Search Console, and other tools. Provide monthly website performance reports and recommendations for improving user engagement. Support the marketing team as needed with social media graphics, digital campaign landing pages, and online event promotion materials. Ensure website ADA compliance, mobile responsiveness, and optimized page load performance. Stay up to date on WordPress updates, plugin innovations, and industry best practices. The above statements are only meant to be a representative summary of the major duties and responsibilities performed by employees of this job. The employee may be requested to perform job-related tasks other than those stated in this description.

Job Description Pay Rate: $25.55 - $34.81 based on experience Full-Time: 75 Hours Biweekly Under the direction of the Digital Information Director, the Digital Communications Coordinator is responsible for leading the development, maintenance, and strategic use of county websites and digital communications platforms. This position works across both Van Buren and St. Joseph Counties to modernize public-facing communications, implement user-friendly digital services, and support county departments with content strategy, citizen engagement, and cross-jurisdictional messaging. The role combines technical skills in website development with a strong understanding of strategic communications and public sector storytelling. PRINCIPLE DUTIES AND RESPONSIBILITIES: The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned. • Design, maintain, and update modern, accessible, and AI-ready websites for Van Buren and St. Joseph Counties. • Develop and implement communication strategies aligned with departmental and county goals. • Manage digital content, public messaging, and user experience across websites, social media, and outreach platforms. • Collaborate with Digital Information Collaborative Exchange (DICE) developers to integrate public-facing digital tools and automation features. • Create and distribute newsletters, blogs, infographics, videos, and other multimedia content. • Coordinate internal and external communications support, including branding and templates for smaller jurisdictions. • Lead public engagement campaigns and online feedback initiatives. • Assist in training staff and elected officials on content workflows and communications best practices. • Contribute to the regional narrative around digital innovation and the DID's impact across jurisdictions. QUALIFICATIONS / EXPERIENCE: • Bachelor's degree in Communications, Journalism, Digital Media, Public Administration, or related field. • Minimum of 3 years of experience in website development, digital communications, or public outreach-preferably in a government or nonprofit setting. • Demonstrated proficiency in content management systems (WordPress) and basic HTML/CSS. • Excellent written, verbal, and visual communication skills. • Familiarity with AI tools such as ChatGPT, Claude, Gemini, CoPilot, etc. • Experience working on cross-functional teams and with diverse stakeholders. • Ability to work independently and manage projects across jurisdictions. • Commitment to public service, transparency, and digital inclusion. OTHER REQUIREMENTS: Employment is dependent on background check, criminal history, and drug screen. Applicant must complete County application form. SUPERVISORY RESPONSIBILITIES: Direct Reports: None. Delegation of Work: Not applicable. Supervision Given: Not applicable. Reports To: This position reports to the Digital information Department Director. WORK LOCATION AND PHYSICAL DEMANDS: This position works in a typical office environment using standard office equipment such as telephone, computer, copier, etc. No hazardous or significantly unpleasant conditions (such as in a typical office). Powered by JazzHR F0Bx9MkUN0

Help tell the story of professional ultimate frisbee in Michigan. The Detroit Mechanix are Michigan's professional ultimate frisbee team, competing in the Ultimate Frisbee Association (UFA). With home games in Lansing and a statewide schedule of preseason events, we bring high-energy sports entertainment to fans across the state. Social media is one of the most important ways we connect with our community, and we are looking for a creative voice to help lead that effort. As a Social Media Intern, you will act as the team's digital storyteller. You will capture the energy of our games, showcase the personalities of our players, and bring behind-the-scenes moments to life online. This role is designed for someone passionate about content creation, eager to experiment with new formats, and ready to learn how professional sports teams build their digital presence. Responsibilities: Plan, film, and edit TikToks, Reels, and posts that highlight players, fans, and events Provide live coverage of games and preseason events across Michigan, delivering real-time content for fans Brainstorm and test new content ideas that align with social trends and team goals Help manage content calendars to ensure consistent posting and strong audience engagement Showcase the team's brand through a bold, modern, and professional online voice Track and analyze content performance to learn what resonates and adjust strategies Qualifications: Currently enrolled in a college or university, pursuing a degree in Marketing, Communications, Digital Media, or a related field Strong knowledge of social media platforms (TikTok, Instagram, Twitter, Facebook) Creative mindset with an interest in video, photography, and storytelling Excellent communication and time-management skills Ability to work in fast-paced environments and meet deadlines Familiarity with content creation tools (Canva, Adobe Premiere, Photoshop, CapCut, or similar) Flexibility to work evenings, weekends, and game days as required Benefits: Real-world experience creating and managing social media for a professional sports team A professional content portfolio showcasing your work across multiple platforms Opportunities to grow your creative and strategic skills in a live sports setting Networking with athletes, coaches, and industry professionals Mentorship from team staff with experience in sports marketing and operations College credit eligibility (if applicable) Questions? Email Jordan at [email protected] We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

Gray Media, or Gray, is a multimedia company headquartered in Atlanta, Georgia, formally known as Gray Television, Inc. The company is the nation's largest owner of top-rated local television stations and digital assets serving 113 television markets that collectively reach approximately 36 percent of US television households. The portfolio includes 77 markets with the top-rated television station and 100 markets with the first and/or second-highest-rated television station, as well as the largest Telemundo Affiliate group with 43 markets totaling nearly 1.5 million Hispanic TV Households. The company also owns Gray Digital Media, a full-service digital agency offering national and local clients digital marketing strategies with the most advanced digital products and services. Gray's additional media properties include video production companies Raycom Sports, Tupelo Media Group, and PowerNation Studios, and studio production facilities Assembly Atlanta and Third Rail Studios. About WILX: WILX, the highly rated NBC affiliate located in Lansing, Michigan, for more than 60 years, is on a growth trajectory. WILX currently produces 33 hours of news per week and is growing. A market leader in news, digital, and social media, WILX News 10 is home to Emmy award-winning reporters and the recipient of the Michigan Association of Broadcasters “Station of the Year” award. WILX is a breaking news and weather station, with a strong emphasis on original, local reporting. Our respected main anchors live here and have made WILX their career home. This includes the longest-running sportscaster in the state of Michigan. Our newsroom leadership is known for developing young journalists. Mid-Michigan (Lansing/Jackson area) is a big news market, home to the state capital and Michigan State University. It is a vibrant, diverse, stable area and a great place to live and work. Lansing is just an hour away from Grand Rapids, downtown Detroit, and a day-trip “up north” for some of the most beautiful places in the country. If you love lakes, boating, fishing, camping, beaches, downhill skiing, wine, craft brew, Broadway shows, Big 10 sports, minor-league baseball, NFL/NBA/NHL games…Michigan has it all! The Internship Program: As a paid intern, you won't sit and watch someone else doing their job. Gray's intern program is an immersive experience where you serve as a valued team member to our award-winning teams. With 113 television stations across the U.S., Gray Media offers an unprecedented opportunity for students to learn an area of broadcast expertise from seasoned professionals in the business. Whether your interest involves news, production, sales, marketing, or engineering, our stations become a hands-on learning environment for Gray Media interns. If we have an employee doing it, there can be a Gray intern learning and earning. Not only will you walk away with an expanded resume and portfolio, but Gray's paid internship opens doors to begin your full-time career with Gray Media. Many of our current employees started as interns. Our paid internship program puts you at the front of the line for full-time job openings, armed with the training you received from your internship. Interested in learning more? Check out the program description and apply today! Intern rate of pay can range from minimum wage in your state to $15 an hour. Qualifications/Requirements: ▪️ Be currently enrolled in a college/university (preferred Junior/Senior) ▪️ Strong work ethic and organizational skills ▪️ Earning a degree in Journalism/Communications, Sales, Marketing, Engineering, News, Sports, or related fields, with a desire to get hands-on experience in the local media industry If you are interested in interning in these areas, the station may have openings in these departments for you: Marketing Sales Creative Services Sports Weather News Production News MMJ Engineering We look forward to hearing from you! ▪️ Interested in the program? Go to **************************************** type "Intern WILX" (in search bar) WILX-TV/Gray Media is a drug-free company Additional Info: Gray Media provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Gray Media complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Gray Media expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Gray's employees to perform their job duties may result in discipline up to and including discharge.

America Networks is a leading sensor and networking solutions partner for companies in any Industrial, Manufacturing, and Waste management space. We design and manufacture sensors for storage tanks, water metering, energy metering, gas monitoring, and asset management. Our founders are hardcore telecommunications engineers with combined 200 + years of experience in designing, optimizing and performance engineering; for several mid - large wireless carriers internationally - that saw a need to provide low power, cost efficient sensors to collect data, create alerts, and predict needed actions. We have combined these sensors with low power, wide area (LPWA) networking technologies to provide clients various options to decrease re-occurring costs associated with operating an IoT network of sensors and connected devices. We specialize in design, deployment, optimization, and support of these Networks. Whether an off-the-shelf or custom solution is needed, we'll create a solution and push the data on the best cloud platform to fit your needs, including your own. Job Description Service manual publication coordinator involves getting sign offs from various teams, use authoring system to extract and request composition. Complete Global Service Authoring (GSA) work requests. Re-authoring projects. Other projects are necessary. Top 3 skills: Punctuality Good communicator Quick learner and able to ask questions Knowledge and understanding of Global Authoring System (GSA), XML, Arbor Text. • Acquire technical leaders sign-off for each section of each manual prior to CRC final extract and complete draft reviews are completed. • Be capable of assisting with owner manual composition and applying/ unapplying/ creating/ updating/ carrying-over service information elements/owner information elements (SIEs/OIEs) in GSA, when required. • Ensure Global Service Information Production Standards (GSIPS) are met and the information is properly tagged. • Special work requests and projects, as required. • Participate in weekly project review meetings/activities, as required. • Improve composition capabilities and streamline customer needs/requirements globally to increase efficiency. Qualifications • Proficient in the use of PTC Arbortext Editor and Microsoft Office (especially Word, Excel, and Access) • Ability to communicate effectively and to clearly communicate complex subject matter • Ability to work independently and high level of interpersonal skills to work effectively with others • Knowledge of the automotive service industry. Prior experience with SAE J2450 a plus. • Knowledge and understanding of authoring standards and systems • Technical writing background and knowledge using Global Service Authoring tools preferred • High level analytical ability to manage large data sets to create required reports and studies • Strong organizational skills • Ability to work comfortably within a dynamic production-based environment with adherence to delivery schedule timing. • Good analytical ability to manage large data sets and to develop required outputs • Bachelor's Degree or equivalent experience • 1-3 years of experience Additional Information Vik Salvatore vivek.salvatore(@)americanetworks.com **************

through the QCI system following the link below (Copy and Paste): http://jobs.qcitech.com/JobSeeker/Detail.aspx?jid=02150423 *You can apply through Indeed using mobile devices with this link. Job Description The Communication Specialist meets minimum monthly sales goals, while providing excellent customer service and building important relationships with the customer base. This individual interacts with customers daily in an effort to ascertain their needs, and then meets their needs by explaining the benefits and use of products and services and making recommendations based upon the needs of the customer. This individual processes sales transactions, service contract agreements, and customer returns in a professional manner. This individual also keeps the store clean and presentable in order to maintain the most inviting environment for our customers. Job Responsibilities: Meets minimum standard of monthly sales goals, by providing excellent customer service. Provide first-rate Customer service and builds relationships with customer base, selling phones, devices, services, and accessories. Greet every customer every time they enter the store. Ascertain what each customer wants or needs. Describe the merchandise and services being offered, explaining benefits for both, use of merchandise, and terms of service agreements to customers. Recommend, select, and help locate merchandise based on customer needs and desires. Recommend services based upon customer needs. Answer questions accurately regarding the store, its merchandise, and its services. Compute sales prices, total purchases and receive and process cash or Credit Card payments. Prepare sales receipts and sales contracts. Maintain knowledge of current promotions, and policies regarding payment and exchanges. Maintain records related to Sales and Exchanges Demonstrate proper use and operation of merchandise. Prepare merchandise for purchase. Assist in the Loss Prevention of the company's products and merchandise. Exchange merchandise for customers and accept returns in compliance with the company rerun policy and procedures. Knowledge; Skills; Abilities: Mathematics: Knowledge of arithmetic as related to customer transactions. Customer Service: Knowledge of principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Sales: Knowledge of principles and methods for showing, promoting, and selling products and services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems. Good interpersonal, verbal and written communication skills. Computer skills Ability to multiple-task and work in a fast paced retail environment. Ability to maintain confidentiality with customer and company information. Active learning skills Additional Information

include, but are not limited to: Assisting customers of US branch with product-related questions by email and in person Handling claims regarding refunds or exchanges Processing orders are given over the phone, email, or internal ERP system Handling communication with customers and vendors to ensure on-time payment Assisting in coordinating the delivery process to meet guarantees to customers Managing relationships with customers Updating internal databases with account information Liaise with internal teams to ensure proper pre-and post-sales service Prepare, file, and retrieve sales-related documents such as invoices and PO Status Assisting all sales related work Qualification The following skills and qualifications are required for this position: Strong communication skills with a problem-solving attitude Excellent computer skills ( MS Office in particular) Organizational and time-management skills Hands-on experience with CRM software Highly motivated, self-directed, and customer service oriented Demonstrate strong attention to detail and a sense of urgency Ability to learn and perform multiple tasks in a fast-paced environment Ability to work independently as well as in a team environment Bachelors degree

Our client is seeking a Digital Content Specialist to join their team. As a Digital Content Specialist, you will be part of the Global Digital Content Team supporting social media management, content creation, and community engagement. The ideal candidate will demonstrate creativity, proactive communication, and a passion for digital content marketing, which will align successfully in the organization. **Job Title:** Digital Content Specialist **Location:** Ada, MI **Pay Range:** $28 **Shift:** 8:00:AM - 05:00:PM **What's the Job?** + Support the creation and execution of digital content across multiple social media platforms including Instagram, Facebook, YouTube, and Twitter. + Manage editorial calendars, schedule posts, and create engaging content such as stories, copy, and multimedia. + Engage with followers by responding to comments, questions, and direct messages to foster a vibrant online community. + Track, analyze, and report on content performance metrics to optimize engagement and reach. + Collaborate with cross-functional teams including Creative, Brand Management, and Technology to ensure content aligns with brand strategies and goals. **What's Needed?** + 0-1 years of experience in content creation, digital content management, or social media management (internships considered). + Understanding of content marketing strategies and social media community building. + Experience with analytics, reporting, tagging, and insights on content performance. + Bachelor's Degree in Social Media, Communications, Public Relations, or related field. + Knowledge of platform best practices across Instagram, Facebook, YouTube, Twitter, and emerging platforms. **What's in it for me?** + Opportunity to develop skills in a dynamic, global environment focused on digital innovation. + Exposure to a collaborative team supporting brand growth and community engagement. + Broad experience in content creation, social media strategy, and analytics. + Work in a diverse and inclusive workplace that values creativity and proactive communication. + Potential for career growth within a leading organization in digital marketing. If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! **About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.** _ManpowerGroup (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands -_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _-_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent. ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.

General information Name Account Coordinator Ref # 2048 City Kalamazoo State Michigan Country United States Work Hours Mon-Fri 8:00am-5:00pm Function Customer Service Description & Requirements Job Description We are in search of an Account Coordinator to join our growing team. The Account Coordinator is responsible for providing customer service to accounts with a focus on growing sales, profits, and building efficiencies that will help reduce overall costs. This position supports the Sales Consultants in entering orders, talking with customers over the phone, online ordering, and processing open orders timely. Responsibilities Include: * Provide support to Sales Consultant with order entry, advising on status of orders and data entry to keep customer pricing current. Keep Sales Consultant abreast of customer contacts/issues. Utilize tools available such as CPM and SNAP and any adopted in the future. * Provide quality and professional customer service to customers on the phone and in the showroom. Continually promote add-on sales, seasonal items and system selling. * Work with Sales Consultants to keep data base of customer's information current and accurate. * Support Sales Consultants with letters/correspondence, quotations, bids, proposals and other documentation for mailing, presentation to customers; or preparation of in-services/training, and seminars. Preparing quotations, bids, letters, and presentation materials for sales related activities such as in-services, customer training, etc. * Provide professional sales assistance and customer service/selling to the walk-in trade, as needed. * Continual product and policy training in group settings/meetings, on-line, hands on and own personal research and education. * Assist with SDS projects; support other AC's/SC's as needed/requested. * Back up to Front Desk Coordinator/phone coverage during their lunch daily and as needed. * Completes HR/OSHA training within guidelines provided. * Keeping business related issues confidential; Embrace and promote the Mission-Vision-Values. * Responsible for timely responses and utilization of the communication tools available, such as voice mail, e-mail, etc.; Arrive to work on time and ready to work at the assigned time. Attends, participates and arrives on time to meetings when scheduled. * Additional duties or special projects as assigned. The Ideal Candidate Will Have: SUPERVISORY RESPONSIBILITIES: None EDUCATION and/or EXPERIENCE: One-year certificate from college or technical school; or one- two years related experience and/or training; or equivalent combination of education and experience. LANGUAGE SKILLS: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public. MATHEMATICAL SKILLS: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, and area. REASONING ABILITY: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization may exist. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. COMPUTER SKILLS: Knowledge and experience in Windows, Word and Excel, ERP systems and general data entry. Ability to adopt Industry Specific Software efficiently, working knowledge of Power Point a plus. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to walk. The employee is occasionally required to stand; climb or balance; stoop, kneel, crouch, or crawl; and smell. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds with assistance. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. Compensation & Benefits BradyPLUS offers competitive compensation and a comprehensive benefits package to support the health and well-being of our associates and their families. Benefit offerings include medical, dental, vision, life and disability insurance, flexible spending accounts, Employee Assistance Programs (EAP), 401(k) Retirement and more. About BradyPLUS: BradyPLUS is a leading national distributor of solutions for JanSan, Foodservice and Industrial Packaging. We deliver the right SUPPLIES + SUPPORT to ensure businesses are more successful every day. We offer premium brands, expert advice, and exceptional customer experiences. Our 6,000 associates across 180+ locations have a passion for delivering innovative solutions for the business challenges of today and tomorrow. Together, we serve thousands of customers nationwide in end markets including education, government, healthcare, hospitality, restaurants, building services, food packaging & processing, and grocery. We strive to be the best employer we can. We value people, we embrace change and we reach higher. Join us and see what the BUZZ is about! To learn more visit us at ****************** BradyPLUS is an Equal Opportunity Employer. This means that all qualified applicants will receive consideration for employment without regard to race, marital status or civil union status, sex, age, color, religion, national origin, veteran status, mental or physical disability, sexual orientation, gender identity and/or any other characteristic protected by law. We also provide reasonable accommodations to applicants and employees with disabilities. *

Full-time Description What does it mean to be part of one of the fastest-growing independently owned insurance agencies in the country? It means joining a company that believes success is built on strong relationships and an intentional, values-driven culture. It means bringing your creativity and talent to the table-because here, your contributions help shape the direction of the company. If you think outside the box, swim upstream, enjoy being part of a fun, upbeat team, and want to make a real difference in people's lives-we guarantee, OVD is the place for you. What's in it for you? Competitive Compensation & Benefits - Strong packages that reflect our commitment to our team. Ample Growth Opportunities - A clear path for professional development and advancement. Workplace Flexibility - Enjoy a hybrid workplace schedule to support a healthy work-life balance. Onsite HealthBar - Free access to an onsite nurse for blood draws, check-ups, flu shots, and more. Culture that Connects - A supportive team environment, opportunities to volunteer with local nonprofits, and time to connect outside of work. Position Summary: Commercial Insurance Account Coordinators serve as the gateway to the world of Commercial Insurance, facilitating professional advancement and financial growth towards more senior positions. In this role, you will assist in managing both the current portfolio and new business acquired by the Commercial Lines (CL) Team. The primary goal of an Account Coordinator is to deliver daily support to Account Managers and Sales Agents. Daily tasks encompass policy entry, modifications or endorsements, liaising with OVD clients, addressing certificate needs and requests, and working in tandem with the team. Here's what you'll do: Support CL Account Managers in managing their books of business. Assist Account Managers with client communications via email, phone or mail. Entry of policy documents/documentation into the agency management system. Help to manage client renewal processes. Review policies for accuracy after the quoting and binding process. Monitor and help to manage the incoming certificates email inbox and complete certificate requests promptly. Monitor and help to manage the incoming queue phone calls. Advise clients on proper coverage with policy changes upon request. Work and collaborate with the team to ensure client satisfaction. Follow insurance laws as well as multiple carrier guidelines and eligibility rules. Any other duties and tasks that are required by the Company. Requirements Here's what you'll need: Property & Casualty License required (licensing information available by request). Bachelor's degree preferred. P&C insurance industry experience preferred but not required. Intermediate to Advanced Excel skills (example - formula application and creation). Ability to work onsite in a full-time or hybrid capacity (management discretion). Ability to comprehend contractual language and compliance with insurance requirements Excellent interpersonal skills. Warm, approachable, savvy, and empathetic. Creating trust is a key function of this role. Extremely strong oral and written communication skills, including the ability to translate “technical speak” in a way that end users at all levels can understand. High energy work ethic with ability to work independently while maintaining excellent customer relationships. Ability to work collaboratively with others. Ability to work without direct supervision. Core Competencies: Accuracy: Achievement of correct and precise work. Accountability: Acceptance of responsibility and one's own actions. Written Communication: Ability to write letters, reports, articles, and e-mails using clear and concise vocabulary, style, grammar, and punctuation. Customer Orientation: A desire to serve clients by focusing efforts on listening and responding effectively to customer questions, resolving customer problems to their satisfaction, and evaluating customer satisfaction. Problem Solving: Ability to recognize courses of action which can be taken to handle problems or potential problems and applying contingency plans to solve those problems. Work Environment & Physical Requirements: The work environment and physical demands described here are representative of those that may be encountered and must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Low to Moderate noise (i.e. business office with computers, phone, and printers) Ability to work in a confined area. Ability to sit at a desk for an extended period. While performing the duties of this job, the employee may be regularly required to stand, sit, talk, hear, reach, stoop, kneel, and use hands and fingers to operate a computer, telephone and keyboard. Specific vision abilities required by this job include close vision requirements due to computer work and the ability to read and understand written word. Light to moderate lifting may be required. OVD Insurance is an Equal Opportunity Employer, including disability and veteran, that celebrates diversity and believes employing a diverse workforce is key to our success. We are committed to providing equal employment opportunities to all individuals. All applicants will be considered for employment without attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran, or disability status. To Executive Search Firms & Staffing Agencies: OVD Insurance does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered OVD Insurance property, and OVD Insurance will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting OVD Insurance Human Resources Talent Department. We are not able to sponsor work visas for this position. This does not list all duties of the job. Employees may be asked by management to perform other duties as needed. The Company reserves the right to revise this at any time. This job description is not a contract for employment and does not infringe upon the Company's at-will employment status.