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Become A Social Security Specialist

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Working As A Social Security Specialist

  • Getting Information
  • Documenting/Recording Information
  • Organizing, Planning, and Prioritizing Work
  • Communicating with Supervisors, Peers, or Subordinates
  • Performing for or Working Directly with the Public
  • Deal with People

  • Unpleasant/Angry People

  • Stressful

  • $44,741

    Average Salary

Example Of What A Social Security Specialist does

  • Obtain all medical providers contact information and medications in order to submit claim online for benfits.
  • Prepare letters to clients, social security administration, doctors, and schools.
  • Aided clients in obtaining medical records for claims.
  • Managed cases and completed 3 15-page briefs per week in a high volume, fast-paced environment.
  • Studied unemployment reports and earnings records to identify which type of benefits the client qualifies for by earnings and household income.
  • Ensured claims were received at SSA/ODAR office in timely manner.
  • Attended phone calls, concluded the nature of calls and assisted callers to the proper department.
  • Prepared, submitted and followed up with all Medicaid applications.
  • Educated consumers who received social security benefits, and were considering starting or returning to work.
  • Provide excellent customer service to both current and potential clients ensuring the ultimate client experience throughout the disability claim process.
  • Interviewed potential clients and worked with an attorney to determine if the firm would represent them.
  • Served as liaison between Social Security Administration, Disability Determination Office and Office of Hearings and Appeals and the client.
  • Interpreted and transcribed legal documents and medicals records (abbreviations, medical terms, and diagnostic codes).
  • Represent claimants at their disability hearings.
  • Maintain accurate and concise records for 150 + clients including monthly client contact and medical development of the claimants' case.
  • Worked as a claimant's advocate from Initial claims level to ALJ level.
  • Scheduled all potential client interviews for six office locations.
  • Assist Sr. Director, Finance / Controller with document management when needed.
  • Conducted initial consults with potential Social Security Disability clients.
  • Direct contact with Clients, Social Security Administration, Worker's Compensation, Dependent Benefits & Long Term Disability Benefits.

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How To Become A Social Security Specialist

Requirements for social and human service assistants vary, although they typically have at least a high school diploma and must complete a brief period of on-the-job training. Some employers prefer to hire workers who have additional education or experience.

Education

Although a high school diploma is typically required, some employers prefer to hire workers who have relevant work experience or education beyond high school. A certificate or an associate’s degree in a subject such as human services, gerontology (working with older adults), or social or behavioral science is common for workers entering this occupation.

Human service degree programs train students to observe and interview patients, carry out treatment plans, and handle people who are undergoing a crisis. Many programs include fieldwork to give students hands-on experience.

The level of education that social and human service assistants have completed often determines the responsibilities they are given. Those with a high school diploma are likely to do lower level work, such as helping clients fill out paperwork. Assistants with some college education may coordinate program activities or manage a group home.

Although postsecondary education is important, some employers may prefer or allow for applicants who have related work experience. In some cases, candidates may substitute such experience in place of postsecondary education. 

Training

Many social and human service assistants, particularly those without any postsecondary education, undergo a period of on-the-job training. Because such workers often are dealing with multiple clients from a wide variety of backgrounds, on-the-job training in case management helps prepare them to respond appropriately to the different needs and situations of their clients.

Advancement

For social and human service assistants, additional education is almost always necessary for advancement. In general, advancement to case management or social work jobs requires a bachelor’s or master’s degree in human services, counseling, rehabilitation, social work, or a related field.

Important Qualities

Communication skills. Social and human service assistants talk with clients about the challenges in their lives and assist them in getting help. These workers must be able to listen to their clients and to communicate the clients’ needs to organizations that can help them.

Compassion. Social and human service assistants often work with people who are in stressful and difficult situations. To develop strong relationships, they must have compassion and empathy for their clients.

Interpersonal skills. Social and human service assistants must make their clients feel comfortable discussing sensitive issues. Assistants also need to build relationships with other service providers to become familiar with all of the resources that are available in their communities.

Organizational skills. Social and human service assistants often must complete lots of paperwork and work with many different clients. They must be organized in order to ensure that the paperwork is filed properly and that clients are getting the help they need.

Problem-solving skills. Social and human service assistants help clients find solutions to their problems. They must be able to listen carefully to their clients’ needs and offer practical solutions.

Time-management skills. Social and human service assistants often work with many clients. They must manage their time effectively to ensure that their clients are getting the attention they need.

Some employers require a criminal background check. In some settings, workers need a valid driver’s license.

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Social Security Specialist jobs

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Social Security Specialist Demographics

Gender

  • Female

    65.7%
  • Male

    32.5%
  • Unknown

    1.8%

Ethnicity

  • White

    82.6%
  • Hispanic or Latino

    10.7%
  • Asian

    5.2%
  • Unknown

    1.2%
  • Black or African American

    0.3%
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Languages Spoken

  • Spanish

    50.0%
  • Italian

    14.3%
  • Portuguese

    7.1%
  • Chinese

    7.1%
  • French

    7.1%
  • Hmong

    7.1%
  • Russian

    7.1%
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Social Security Specialist

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Social Security Specialist Education

Social Security Specialist

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Top Skills for A Social Security Specialist

SocialSecurityDisabilityDisabilityBenefitsMedicalRecordsSocialSecurityAdministrationAssistSRCustomerServiceIncomeMedicaidPotentialClientsSupplementalAdministrativeLawHearingsOdarDataEntryDisabilityDeterminationMedicalProvidersPhoneCallsClientContactCommunityResourcesLegalDocumentsHighVolume

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Top Social Security Specialist Skills

  1. Social Security Disability
  2. Disability Benefits
  3. Medical Records
You can check out examples of real life uses of top skills on resumes here:
  • Represented adults and children in Social Security disability claims, as described above.
  • Case Management and Subject Matter Expert to determine and Validate Social Security Disability Benefits
  • Understand medical terminology and interpret medical records in order to present a case before a judge.
  • Interact professionally and timely with claimants, medical providers, and the Social Security Administration
  • Assist Sr. Director, Finance / Controller with filing and retrieving files when is needed.

Top Social Security Specialist Employers

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