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Social service coordinator skills for your resume and career

Updated January 8, 2025
5 min read
Quoted experts
Adam Greer,
Michelle Kelley Shuler Ph.D.
Social service coordinator example skills
Below we've compiled a list of the most critical social service coordinator skills. We ranked the top skills for social service coordinators based on the percentage of resumes they appeared on. For example, 22.2% of social service coordinator resumes contained social work as a skill. Continue reading to find out what skills a social service coordinator needs to be successful in the workplace.

15 social service coordinator skills for your resume and career

1. Social Work

Here's how social service coordinators use social work:
  • Collaborated with treatment team of social workers, psychiatrists, psychologists, and rehabilitation counselors to develop individualized treatment plans.
  • Direct Social Work services-counseling, risk assessment/crisis management, concrete services, parent/family contact, on-call consultation for psychiatric emergencies.

2. Home Health

Here's how social service coordinators use home health:
  • Provide recommendations and referrals to home health agencies and community resources* Complete Quality Assurance and administrative duties.
  • Coordinated home health and community-based services for patients discharging from the facility.

3. Patients

Here's how social service coordinators use patients:
  • Streamlined productivity strategically managing caseloads and direct client contact conducting weekly interviews with patients and families; experience in MDS documentation.
  • Facilitated individual and group Care Conferences to assist patients and their families with understanding, accepting and following medical recommendations.

4. Community Resources

Community resources are a set of resources that are used in the day to day life of people which improves their lifestyle in some way. People, sites or houses, and population assistance can come under the services offered by community resources.

Here's how social service coordinators use community resources:
  • Conducted research of available community resources necessary to ensure smooth transition and clinical stability once discharged from the facility.
  • Conducted daily case coordination, networking and referrals to appropriate community resources to ensure quality patient care management.

5. Rehabilitation

Here's how social service coordinators use rehabilitation:
  • Assisted with facilitating youth therapy group to assist individuals in overcoming dependencies, illness recovery and rehabilitation.
  • Formulated rehabilitation plan for each assigned offender by evaluating legal and social history and progress of offender.

6. Social Service Programs

Here's how social service coordinators use social service programs:
  • Provided accountability and monitoring for 26 social service programs purchased by Hamilton County Government from 12 non-profit organizations.
  • Develop various materials concerning social service programs and collaborate with other organizations to disseminate the information.

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7. Community Services

Community ѕеrvісе is аn unраіd activity in which аn individual оr grоuр еngаgеѕ tо bеnеfіt thе lосаl, nаtіоnаl оr glоbаl соmmunіtу. It іѕ also uѕеd as аn аltеrnаtіvе to imprisonment аnd іѕ intended tо connect offenders to the victim or society ѕо thаt they can undеrѕtаnd how their асtіоnѕ аffесt оthеrѕ.

Here's how social service coordinators use community services:
  • Provided employment assistance and social & community services assistance for federal offenders in residential reentry center.
  • Maintain and develop community linkages and partnerships with other child development and community services programs.

8. Discharge Planning

Here's how social service coordinators use discharge planning:
  • Completed discharge planning including assisting families and residents in obtaining necessary items to maintain independent living.
  • Facilitated discharge planning including the development of an organized discharge plan for all residents.

9. Medicare

Medicare is a federal government insurance program that offers health care coverage to people who are 65 and above. In some cases, younger people with disabilities whose status is identified by the SSA can also avail the insurance program. Medicare covers the health expenses of people who are not able to afford it plus it protects the payee from rising health care costs.

Here's how social service coordinators use medicare:
  • Created outcome-based Member Centered Plans which guided budgetary decisions related to individual capitation rates set by Medicare and/or Medicaid.
  • Monitor behavioral and emotional problems among 40+ Medicare and Medicaid residents in a long-term health care facility.

10. Medicaid

Here's how social service coordinators use medicaid:
  • Represented Economic Services Administration in collaboration with other agencies to ensure incarcerated clients Medicaid eligibility was reinstated statewide.
  • Provided comprehensive case management services, utilization review, and assistance with Medicaid applications.

11. Local Agencies

Here's how social service coordinators use local agencies:
  • Developed and maintained a network of relationships with local agencies, organizations, and educational institutions to develop opportunities for clients.
  • Worked with local agencies for resources; including God's Pantry, Black Church Coalition, Lex-Care.

12. Crisis Intervention

Here's how social service coordinators use crisis intervention:
  • Delivered short term treatment and crisis intervention for families with newborns and children diagnosed with developmental and genetic disorders.
  • Participated in crisis intervention, strategic planning, and conducted therapeutic activities for mentally ill population.

13. Financial Assistance

Financial assistance refers to governmental assistance one may receive for a variety of reasons. This help is typically in the form of money, whether a loan, scholarship, grant, or reduced taxes provided to an individual or organization. One of the more common forms of financial assistance is student loans, which offer many prospective students a chance for higher education.

Here's how social service coordinators use financial assistance:
  • Introduced financial service programs to clients and evaluated potential clients qualifications to receive financial assistance programs.
  • Complete applications and interviews for financial assistance through various funding sources for rental and utility assistance.

14. Social Service Agencies

Here's how social service coordinators use social service agencies:
  • Served as liaison between residents, property management and social service agencies/service providers.
  • Coordinated services provided with other organizations and social service agencies.

15. Community Agencies

Community agencies stand for the organizations operated to provide human service in the community.

Here's how social service coordinators use community agencies:
  • Coordinated volunteer participation, tracked the volunteer hours and collaborated with other community agencies.
  • Coordinated related volunteer recruitment events in collaboration with community agencies, organizations and businesses.
top-skills

What skills help Social Service Coordinators find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on social service coordinator resumes?

Adam GreerAdam Greer LinkedIn profile

Career Services Specialist, Auburn University

Clearly, the distance/online working skills will stand out with our HDFS majors. Our students have a strong foundation in learning to work with people, and now they have a new way to work with people and remove barriers that might have previously prevented an in-person meeting.

What hard/technical skills are most important for social service coordinators?

Michelle Kelley Shuler Ph.D.

Department Chair: Human Services, Austin Community College

a. Must have strong basic computer skills and knowledge of software such as excel spreadsheets, google docs, etc. Most, if not all, agencies use electronic health records and treatment planning, so it is necessary to be competent in this area.
b. A degree and additional certifications will assist you in seeking employment. It will also increase your level of competency and diversify the communities you serve. For example, at Austin Community College, we offer our students a chance to complete a certification in Mental Health First Aid Training. This increases their marketability and skill level.

What soft skills should all social service coordinators possess?

Dr. Dianna Cooper

Associate Professor, Campbellsville University

The "change theory" used in social work practice follows several steps, including engaging, assessing, planning, intervening, evaluating, terminating, and following up. Soft skills are most likely to occur in engagement, intervention, and termination. Social workers are trained to "start wherever the client is," understanding that clients can be individuals, families, groups, communities, or organizations. Social workers are trained to respect the client as the expert in their needs, honor self-determination, use a strengths-based approach, and respect difference while using inclusion. The training turns into soft skills such as being empathetic, warm, genuine, and respectful. Social workers also develop skills in knowing when to listen and when to nudge the client toward action. Social workers are trained to intervene and, when change is completed, to terminate. Helping clients know when to end services also requires soft skills of talking about hard topics, seeing a brighter future and setting goals, recognizing when change is happening, and saying goodbye respectfully.

What social service coordinator skills would you recommend for someone trying to advance their career?

Lillian Wichinsky Ph.D.

Associate Dean, University of Nevada - Reno

The need for social workers with expertise in mental health care, school-based social work, health and substance misuse are particularly important. Sixty percent of mental health care in the US is provided by social workers and the need is growing.

What type of skills will young social service coordinators need?

Dr. Thomas Dearden Ph.D.Dr. Thomas Dearden Ph.D. LinkedIn profile

Assistant Professor of Sociology, Virginia Polytechnic Institute and State University

Indeed, the way we work is changing. The skills that young graduates will need are diverse. Transferable skills and soft skills will certainly be marketable. These include traditional crafts such as communication, but I also think the world expects more empathy from its employees. Young graduates with an understanding of racism, sexism, and environmental responsibility will become increasingly important.

What technical skills for a social service coordinator stand out to employers?

Madeline Lee Ph.D.

Associate Professor, California State University San Marcos

There are technical skills that may stand out to employers, but as social workers, I think those technical skills together with "soft skills," can make an applicant really stand out to employers; social workers can combine their research skills with evidence-informed care and organizational quality improvement efforts, while being able to lead, build relationships, and think critically. In the midst of the ongoing coronavirus pandemic, our graduates will need to be able to fluidly navigate between employing telehealth methods to performing their work safely in-person when engaging and helping clients. To be effective, social workers will also need to understand the reverberating effects of the deep-seated roots of racism in our country and be willing to honestly confront and address those issues in whatever role they assume. Social workers are needed now more than ever.
Do you want to know more?
Read more about what experts have to say about social service coordinator

List of social service coordinator skills to add to your resume

Social service coordinator skills

The most important skills for a social service coordinator resume and required skills for a social service coordinator to have include:

  • Social Work
  • Home Health
  • Patients
  • Community Resources
  • Rehabilitation
  • Social Service Programs
  • Community Services
  • Discharge Planning
  • Medicare
  • Medicaid
  • Local Agencies
  • Crisis Intervention
  • Financial Assistance
  • Social Service Agencies
  • Community Agencies
  • MSW
  • Direct Services
  • Patient Care
  • Social History
  • Support Services
  • Mental Health
  • Community Outreach
  • Substance Abuse
  • Psychosocial Assessments
  • Child Abuse
  • Mental Illness
  • Developmental Disabilities
  • Data Collection
  • Minimum Data Set
  • Independent Living
  • Resident Rights
  • Social Security
  • Social Care
  • Emotional Support
  • Provide Emotional Support
  • Care Plan
  • Facebook
  • Care Conferences
  • Twitter
  • Admission Process
  • Conflict Resolution
  • Family Services
  • Technical Assistance
  • Management System
  • Pro Bono
  • Social Events
  • Service Coordination
  • Community Events
  • HUD
  • Durable Medical Equipment

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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